[go: up one dir, main page]

TR201819726A2 - ESTIMATE SYSTEM WHY CALL A CUSTOMER - Google Patents

ESTIMATE SYSTEM WHY CALL A CUSTOMER Download PDF

Info

Publication number
TR201819726A2
TR201819726A2 TR2018/19726A TR201819726A TR201819726A2 TR 201819726 A2 TR201819726 A2 TR 201819726A2 TR 2018/19726 A TR2018/19726 A TR 2018/19726A TR 201819726 A TR201819726 A TR 201819726A TR 201819726 A2 TR201819726 A2 TR 201819726A2
Authority
TR
Turkey
Prior art keywords
customer
call
enables
estimate system
search
Prior art date
Application number
TR2018/19726A
Other languages
Turkish (tr)
Inventor
Aydoğan Hakan
Original Assignee
Turkcell Teknoloji Arastirma Ve Gelistirme Anonim Sirketi
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Turkcell Teknoloji Arastirma Ve Gelistirme Anonim Sirketi filed Critical Turkcell Teknoloji Arastirma Ve Gelistirme Anonim Sirketi
Priority to TR2018/19726A priority Critical patent/TR201819726A2/en
Publication of TR201819726A2 publication Critical patent/TR201819726A2/en

Links

Landscapes

  • Telephonic Communication Services (AREA)

Abstract

Bu buluş, kullanıcıların herhangi bir hizmet kanalından (2) temas ettiği anda, analitik modellerden gelen arama tahminleri ile gerçek zamanlı kontrollerden akan verilerin bir yapay zeka katmanında analiz edilerek muhtemel arama nedenlerinin hangi öncelikle sunulacağına karar verilmesini sağlayan bir sistem (1) ile ilgilidir.This invention relates to a system (1) that enables the search estimates coming from analytical models and the data flowing from real-time controls to be analyzed in an artificial intelligence layer whenever the users come into contact with any service channel (2), which enables the determination of the possible search reasons at which priority will be presented.

TR2018/19726A 2018-12-18 2018-12-18 ESTIMATE SYSTEM WHY CALL A CUSTOMER TR201819726A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
TR2018/19726A TR201819726A2 (en) 2018-12-18 2018-12-18 ESTIMATE SYSTEM WHY CALL A CUSTOMER

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
TR2018/19726A TR201819726A2 (en) 2018-12-18 2018-12-18 ESTIMATE SYSTEM WHY CALL A CUSTOMER

Publications (1)

Publication Number Publication Date
TR201819726A2 true TR201819726A2 (en) 2019-01-21

Family

ID=67911167

Family Applications (1)

Application Number Title Priority Date Filing Date
TR2018/19726A TR201819726A2 (en) 2018-12-18 2018-12-18 ESTIMATE SYSTEM WHY CALL A CUSTOMER

Country Status (1)

Country Link
TR (1) TR201819726A2 (en)

Similar Documents

Publication Publication Date Title
EP3740898A4 (en) SYSTEMS AND PROCEDURES FOR EVALUATING THE ATTENTION AND EMOTIONAL ENGAGEMENT OF AN INDIVIDUAL, GROUP AND CROWD
WO2016135746A3 (en) Contextual discovery
EA202191906A1 (en) SYSTEM AND METHOD OF CONTENT DELIVERY NETWORK
PH12017550113A1 (en) System and method for extracting and sharing application-related user data
EP3807475A4 (en) FLOOR COVERING SYSTEM WITH AN ASSEMBLY SYSTEM AND ASSOCIATED ASSEMBLY DEVICE
NO20171576A1 (en) Enhancing oilfield operations with cognitive computing
EP3575745A3 (en) Terrain analysis for automatic route determination
MX2019010478A (en) Systems and methods for enzymatic a1c detection and quantification.
BR112016021995A2 (en) METHOD FOR CALCULATING A PREDICTED SERVICE PERFORMANCE OF A CONTACT CENTER AND FOR PREDICTING CUSTOMER PATIENCE BEHAVIOR AND CONTACT CENTER QUEUEING
TR201819726A2 (en) ESTIMATE SYSTEM WHY CALL A CUSTOMER
MX2020003085A (en) PROCESSING AND ANALYSIS OF NATURAL LANGUAGE IN AN ASSISTANT COMPUTER SYSTEM FOR CONVERSATIONAL PLANNING.
TR201820821A2 (en) TIME BASED CALL CONTROL SYSTEM
TR201821016A2 (en) AN ELEVATOR MANAGEMENT SYSTEM
Sapir Single Market and Social Protection Friends or Foes
TR201821050A2 (en) AN ONLINE MUSIC SYSTEM
TR201819238A2 (en) SYSTEM WITH A CHANNEL SUGGESTION
TR202011784A2 (en) A COMMUNICATION CHANNEL DECISION SYSTEM
TR201905125A2 (en) A SYSTEM AND METHOD TO MEASURE CUSTOMER SATISFACTION WITH IoT
TR202018341A2 (en) A LOCATION SUGGESTION SYSTEM
TR201819729A2 (en) A SERVICE TRACKING SYSTEM
TR201714578A2 (en) A Mobile Communication Method for Determining Commercial Important Persons Based on Communication Habits
TR201818973A2 (en) A SYSTEM PROVIDING USER INTERFACE RELATED TO SEARCH CONTENT
TR2023012148A2 (en) A GUIDANCE SYSTEM FOR A CALL CENTER
TR201907450A2 (en) A NEWS VERIFICATION SYSTEM
TR201903921A2 (en) AN ACTION FORECASTING SYSTEM