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TR201618853A2 - A DETECTION SYSTEM - Google Patents

A DETECTION SYSTEM Download PDF

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Publication number
TR201618853A2
TR201618853A2 TR2016/18853A TR201618853A TR201618853A2 TR 201618853 A2 TR201618853 A2 TR 201618853A2 TR 2016/18853 A TR2016/18853 A TR 2016/18853A TR 201618853 A TR201618853 A TR 201618853A TR 201618853 A2 TR201618853 A2 TR 201618853A2
Authority
TR
Turkey
Prior art keywords
detection system
determines
numbers
line
customer
Prior art date
Application number
TR2016/18853A
Other languages
Turkish (tr)
Inventor
Buz Cansel
Original Assignee
Turkcell Teknoloji Arastirma Ve Gelistirme Anonim Sirketi
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Turkcell Teknoloji Arastirma Ve Gelistirme Anonim Sirketi filed Critical Turkcell Teknoloji Arastirma Ve Gelistirme Anonim Sirketi
Priority to TR2016/18853A priority Critical patent/TR201618853A2/en
Publication of TR201618853A2 publication Critical patent/TR201618853A2/en

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Abstract

Bu buluş, müşterinin çağrı merkezini aradığı hat numaralarını belirleyen, belirlediği numaralar üzerinde skor çalışması yapan ve skor çalışmasına bağlı olarak sık aranan hat numarasını müşterinin irtibat numarası olarak belirleyen bir tespit sistemi (1) ile ilgilidir.SUMMARY OF THE INVENTION The present invention relates to a detection system (1) which determines the line numbers on which the customer calls the call center, scores on the numbers identified, and determines the frequently dialed line number as the contact number of the customer based on the score study.

TR2016/18853A 2016-12-19 2016-12-19 A DETECTION SYSTEM TR201618853A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
TR2016/18853A TR201618853A2 (en) 2016-12-19 2016-12-19 A DETECTION SYSTEM

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
TR2016/18853A TR201618853A2 (en) 2016-12-19 2016-12-19 A DETECTION SYSTEM

Publications (1)

Publication Number Publication Date
TR201618853A2 true TR201618853A2 (en) 2018-07-23

Family

ID=64606083

Family Applications (1)

Application Number Title Priority Date Filing Date
TR2016/18853A TR201618853A2 (en) 2016-12-19 2016-12-19 A DETECTION SYSTEM

Country Status (1)

Country Link
TR (1) TR201618853A2 (en)

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