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SG11201807254UA - Picture/video messaging system for emergency response - Google Patents

Picture/video messaging system for emergency response

Info

Publication number
SG11201807254UA
SG11201807254UA SG11201807254UA SG11201807254UA SG11201807254UA SG 11201807254U A SG11201807254U A SG 11201807254UA SG 11201807254U A SG11201807254U A SG 11201807254UA SG 11201807254U A SG11201807254U A SG 11201807254UA SG 11201807254U A SG11201807254U A SG 11201807254UA
Authority
SG
Singapore
Prior art keywords
emergency
international
dispatch
methods
dispatcher
Prior art date
Application number
SG11201807254UA
Inventor
Jeffrey J Clawson
Original Assignee
Jeffrey J Clawson
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Jeffrey J Clawson filed Critical Jeffrey J Clawson
Publication of SG11201807254UA publication Critical patent/SG11201807254UA/en

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12Messaging; Mailboxes; Announcements
    • H04W4/14Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/02User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/07User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail characterised by the inclusion of specific contents
    • H04L51/10Multimedia information
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/5116Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing for emergency applications
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/90Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2203/00Aspects of automatic or semi-automatic exchanges
    • H04M2203/25Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service
    • H04M2203/251Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service where a voice mode or a visual mode can be used interchangeably
    • H04M2203/252Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service where a voice mode or a visual mode can be used interchangeably where a voice mode is enhanced with visual information
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2203/00Aspects of automatic or semi-automatic exchanges
    • H04M2203/25Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service
    • H04M2203/251Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service where a voice mode or a visual mode can be used interchangeably
    • H04M2203/253Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service where a voice mode or a visual mode can be used interchangeably where a visual mode is used instead of a voice mode
    • H04M2203/254Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service where a voice mode or a visual mode can be used interchangeably where a visual mode is used instead of a voice mode where the visual mode comprises menus
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2242/00Special services or facilities
    • H04M2242/04Special services or facilities for emergency applications
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42382Text-based messaging services in telephone networks such as PSTN/ISDN, e.g. User-to-User Signalling or Short Message Service for fixed networks
    • YGENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02ATECHNOLOGIES FOR ADAPTATION TO CLIMATE CHANGE
    • Y02A90/00Technologies having an indirect contribution to adaptation to climate change
    • Y02A90/10Information and communication technologies [ICT] supporting adaptation to climate change, e.g. for weather forecasting or climate simulation

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Business, Economics & Management (AREA)
  • Emergency Management (AREA)
  • Marketing (AREA)
  • Health & Medical Sciences (AREA)
  • Multimedia (AREA)
  • Environmental & Geological Engineering (AREA)
  • Public Health (AREA)
  • Telephonic Communication Services (AREA)
  • Alarm Systems (AREA)
  • User Interface Of Digital Computer (AREA)
  • Materials For Medical Uses (AREA)
  • Prostheses (AREA)

Abstract

INTERNATIONAL APPLICATION PUBLISHED UNDER THE PATENT COOPERATION TREATY (PCT) (19) World Intellectual Property -, Organization 111111110111101110101011111010111110111010111111001111101011111111101111011111 International Bureau 0.. .... .. ..... ...,/ (10) International Publication Number (43) International Publication Date WO 2017/176417 Al 12 October 2017(12.10.2017) WIPO I PCT (51) International Patent Classification: AO, AT, AU, AZ, BA, BB, BG, BH, BN, BR, BW, BY, HO4M 3/50 (2006.01) HO4M 11/04 (2006.01) BZ, CA, CH, CL, CN, CO, CR, CU, CZ, DE, DJ, DK, DM, H04M 3/51 (2006.01) H04W 4/22 (2009.01) DO, DZ, EC, EE, EG, ES, FI, GB, GD, GE, GH, GM, GT, HO4M 11/00 (2006.01) HN, HR, HU, ID, IL, IN, IR, IS, JP, KE, KG, KH, KN, KP, KR, KW, KZ, LA, LC, LK, LR, LS, LU, LY, MA, (21) International Application Number: MD, ME, MG, MK, MN, MW, MX, MY, MZ, NA, NG, PCT/US2017/021519 NI, NO, NZ, OM, PA, PE, PG, PH, PL, PT, QA, RO, RS, (22) International Filing Date: RU, RW, SA, SC, SD, SE, SG, SK, SL, SM, ST, SV, SY, 9 March 2017 (09.03.2017) TH, TJ, TM, TN, TR, TT, TZ, UA, UG, US, UZ, VC, VN, ZA, ZM, ZW. (25) Filing Language: English (84) Designated States (unless otherwise indicated, for every (26) Publication Language: English kind of regional protection available): ARIPO (BW, GH, (30) Priority Data: GM, KE, LR, LS, MW, MZ, NA, RW, SD, SL, ST, SZ, 15/094,424 8 April 2016 (08.04.2016) US TZ, UG, ZM, ZW), Eurasian (AM, AZ, BY, KG, KZ, RU, TJ, TM), European (AL, AT, BE, BG, CH, CY, CZ, DE, (72) Inventor; and DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LT, LU, (71) Applicant : CLAWSON, Jeffrey J. [US/US]; 4649 Farm LV, MC, MK, MT, NL, NO, PL, PT, RO, RS, SE, SI, SK, Meadow Lane, Salt Lake City, Utah 84117 (US). SM, TR), OAPI (BF, BJ, CF, CG, CI, CM, GA, GN, GQ, (74) Agent: THOMPSON, John R.; STOEL RIVES LLP, 201 GW, KM, ML, MR, NE, SN, TD, TG). So. Main Street, Suite 1100, One Utah Center, Salt Lake Published: City, Utah 84111 (US). = — with international search report (Art. 21(3)) (81) Designated States (unless otherwise indicated, for every = kind of national protection available): AE, AG, AL, AM, = = (54) Title: PICTURENIDEO MESSAGING SYSTEM FOR EMERGENCY RESPONSE = (57) : Systems and methods are provided to guide an emergency '9D \" —dispatcher in responding to emergency communications. The systems and = - methods may allow the dispatcher to use one or more of a plurality of dif- _— ferent communication methods to communicate with a needing as- person = r sistance, such as by sending graphical multimedia messages with instruc- it = Co. Ilspather tions for treatment. The systems and methods can include an emergency fire, dispatch police, emergency and/or emergency medical protocol con- = — figured to facilitate rapid, uniform, and consistent handling of communica- tions. The emergency dispatch protocol presents a pre-scripted interroga- = aisputbens tion, including preprogrammed inquiries for a dispatcher to ask the person = 122 — — ...—... needing assistance. The dispatch protocol may facilitate quick deployment Wet =_ 118 hint Deuic8 of responders. The emergency dispatcher may be able to manually or auto - instructions in —_— matically send pre-dispatch or post-dispatch pictorial or — format to the person needing assistance for more video effective guidance i 1 77 DAD %van and/or instruction of treatment methods. _ = t 11 ChernicalSixidA 122 its IN 11 71' IN 11 FIG. 1 IN 1-1 0 ei O
SG11201807254UA 2016-04-08 2017-03-09 Picture/video messaging system for emergency response SG11201807254UA (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US15/094,424 US9877171B2 (en) 2016-04-08 2016-04-08 Picture/video messaging protocol for emergency response
PCT/US2017/021519 WO2017176417A1 (en) 2016-04-08 2017-03-09 Picture/video messaging system for emergency response

Publications (1)

Publication Number Publication Date
SG11201807254UA true SG11201807254UA (en) 2018-09-27

Family

ID=59998968

Family Applications (1)

Application Number Title Priority Date Filing Date
SG11201807254UA SG11201807254UA (en) 2016-04-08 2017-03-09 Picture/video messaging system for emergency response

Country Status (9)

Country Link
US (1) US9877171B2 (en)
EP (1) EP3403390B1 (en)
CN (1) CN108886550B (en)
AU (3) AU2017247146A1 (en)
BR (1) BR112018069013A2 (en)
CA (1) CA3015535C (en)
MY (1) MY198352A (en)
SG (1) SG11201807254UA (en)
WO (1) WO2017176417A1 (en)

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US10276031B1 (en) * 2017-12-08 2019-04-30 Motorola Solutions, Inc. Methods and systems for evaluating compliance of communication of a dispatcher
US20190318290A1 (en) * 2018-04-13 2019-10-17 Jeffrey Clawson Medical transfer protocol system and method
EP3782357A4 (en) 2018-04-19 2022-01-05 Jeffrey J. Clawson Expedited dispatch protocol system and method
FR3080943B1 (en) * 2018-05-07 2021-02-12 Romain Pages ASSISTANCE PROCESS FOR A PERSON EQUIPPED WITH A CELLULAR TELEPHONE
US11935118B2 (en) * 2019-02-21 2024-03-19 TrendSpider LLC Advanced financial alerts generation based on automatic analysis of price charts
CN114302760A (en) * 2020-04-20 2022-04-08 西安大医集团股份有限公司 Radiation therapy system and emergency control method and device therein
FR3119504A1 (en) * 2021-01-29 2022-08-05 Finesenses Intelligent cognitive system for controlling and assisting remote operators in sensitive technical interventions
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US20170295477A1 (en) 2017-10-12
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