KR20210059186A - Intelligent Logistics Management System For Mobile Communication Terminal Using Smart Phone - Google Patents

Abstract

The present invention adds additional information to the product box by adding additional information to the QR tag in addition to the release information of the mobile communication terminal when it is received at the wholesale store, and by using this QR tag, the inventory of the mobile communication terminal distributed between the wholesale store and the store Efficiently manage the current status, scan the QR tag attached to the product box with a smartphone at wholesale stores and retail stores to easily carry out warehousing, shipping, sales, and settlement processing. Operate a database and collect web data related to the color, model, and specifications of the mobile communication terminal preferred by customers by using the web crawling function, and analyze the collected data and provide it to agencies and stores to promote optimal order and terminal Reduces inventory, the main server provides information on the agency that is close to the store, and allows the delivery of the terminal from the agency to be quickly delivered to the customer, and induces terminal sales through a first-in-first-out method to improve profitability through efficient inventory management. It provides an intelligent logistics management system for mobile communication terminals using smart phones that can be promoted.

Description

Intelligent Logistics Management System For Mobile Communication Terminal Using Smart Phone

The present invention adds additional information to the product box by adding additional information to the QR tag in addition to the release information of the mobile communication terminal when it is received at the wholesale store, and by using this QR tag, the inventory of the mobile communication terminal distributed between the wholesale store and the store Efficiently manage the current status, scan the QR tag attached to the product box with a smartphone at wholesale stores and retail stores to easily carry out warehousing, shipping, sales, and settlement processing. Operate a database and collect web data related to the color, model, and specifications of the mobile communication terminal preferred by customers by using the web crawling function, and analyze the collected data and provide it to agencies and stores to promote optimal order and terminal Reduces inventory, the main server provides information on the agency that is close to the store, and allows the delivery of the terminal from the agency to be quickly delivered to the customer, and induces terminal sales through a first-in-first-out method to improve profitability through efficient inventory management. It relates to an intelligent logistics management system of a mobile communication terminal using a smart phone that can be promoted.

In the telecommunications market, the distribution of mobile communication terminals is larger through general distribution stores (agents and retailers) than directly managed stores operated by communication companies. The agency receives not only the sales margin obtained by selling mobile communication terminals received from the carrier, but also a certain portion of the subscriber's communication fee from the carrier while the subscriber uses the carrier.

In parallel with the direct sales of mobile communication terminals, the agency contracts with various retailers to promote sales by consigning and selling mobile communication terminals, where the retailer receives and receives goods from various communication companies from the agency, attracts subscribers, and sells commissions accordingly. It refers to a store that receives payments. Since product releases by terminal manufacturers continue and the models and specifications of mobile communication terminals are diverse, retailers have limited quantities, and therefore, mobile terminals are being delivered by requesting supply and demand from wholesale stores from time to time.

According to the prior art, there is a problem in that the efficiency of management work is deteriorated because the agency and the store manage the distribution quantity of the terminal using a management program that is individually operated. For example, a retailer directly writes input information according to the warehousing and release of the terminal using a management program for the retailer to determine the inventory status of the terminal. In addition, the agency also uses a management program for agency that relies on a manager to create inventory information of terminals obtained from telecommunications companies and terminal information supplied to retailers.

In the prior art, as the agency and the retailer rely on the self-management method, manual comparisons are made by manual operation because inconsistent settlement information frequently occurs when paying for a mobile communication terminal that has been delivered and sold to the customer. It takes a lot of time to do the verification.

In addition, in the process of distribution of terminals, terminals in an unsuitable state for sale due to various reasons occur, but information about such unusable terminals is not shared in real time, resulting in unclear responsibility between the retailer and the agency, resulting in disputes. do.

Since it is difficult for dealers to accurately predict the sales volume of handsets, it is difficult to pre-order and post-settle the sales of the handsets, so they have to pay the sales delay costs due to malicious inventory, which leads to poor profitability. In consideration of this, it is necessary to manage children's communication terminals that are consigned to sales by agencies by mobilizing multiple stores to be sold in a first-in-first-out manner, but information that allows you to grasp the current status of all terminals that are consigned to sales at stores distributed in various regions. There is a very lack of sharing and infrastructure for this, so improvement is urgently required.

[Document 1] Korean Patent Registration No. 10-1719255 (announced on March 17, 2017)

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An object of the present invention is to provide an intelligent logistics management system for a mobile communication terminal using a smart phone that quickly and conveniently performs warehousing, delivery, sales, and settlement processing using a smart phone in the distribution process of a mobile communication terminal.

An intelligent logistics management system for a mobile communication terminal using a smartphone according to the present invention for achieving the above object includes: a retail store terminal; Agent terminal; A main server for integrated management of an order, delivery, opening, sales and inventory status of a mobile communication terminal made between an agent and a retailer in the distribution process of the mobile communication terminal; A smartphone having an application capable of scanning the QR tag attached to the product box of the mobile communication terminal and capable of accessing and authenticating the main server by scanning the QR tag at a store or agency; including, but at a wholesale store In addition to the shipment information of the mobile communication terminal at the time of stocking, the wholesale store adds additional information to the QR tag and attaches it to the product box on its own, and by using the QR tag, it manages the inventory status of the mobile communication terminal distributed between the wholesale store and the store, and the wholesale store Stores and stores scan the QR tag attached to the product box with a smartphone to process the receipt, delivery, sale, and settlement, operate the database of wholesale stores and stores on the main server, and use the web crawl function to communicate the customer's preferred mobile communication. Web data including the color, model, and specifications of the terminal is collected, the collected data is analyzed and provided to the agency and the store, the main server provides the information of the agency close to the store, and the terminal is delivered from the agency to the customer. And induces terminal sales in a first-in-first-out manner.

The present invention as described above is self-adhesive by adding additional information to a QR tag in addition to the release information of the mobile communication terminal when it is received at a wholesale store, and using this QR tag to stock the mobile communication terminal distributed between the wholesale store and the store. You can manage the situation efficiently.

In addition, the present invention can easily perform the warehousing, delivery, sales, and settlement processing by scanning a QR tag attached to a product box with a smartphone in a wholesale store and a retail store.

In addition, the present invention operates a database of wholesale stores and stores on the main server built on the integrated operation site, and collects and collects web data related to the color, model, and specifications of the mobile communication terminal preferred by customers by using a web crawling function. By analyzing the generated data and providing it to agencies and stores, it is possible to promote optimal ordering and reduce the amount of terminal inventory.

In addition, the present invention allows the main server to provide information on the agency that is close to the store, receive the terminal from the agency and quickly deliver it to the customer, and induce terminal sales in a first-in-first-out manner, thereby improving profitability through efficient inventory management. I can plan.

1 is a diagram schematically showing a distribution process of a mobile communication terminal according to an embodiment of the present invention.
2A is a view for explaining a process of wearing a mobile communication terminal to an agency according to an embodiment of the present invention.
3 is a block diagram of an intelligent logistics management system for a mobile communication terminal using a smartphone according to an embodiment of the present invention.
4D is a diagram illustrating a stable consignment sales period and an unstable consignment sales period set for sales schedule management of a mobile communication terminal according to an embodiment of the present invention.
5 is a diagram schematically illustrating a process of selecting a mobile communication terminal at a retail store according to an embodiment of the present invention.
6 is a diagram schematically illustrating a delivery process of a mobile communication terminal according to an embodiment of the present invention.
7 is a diagram schematically showing an opening process of a mobile communication terminal according to an embodiment of the present invention.
8 is a flowchart showing a settlement process of an opening terminal in a retail store and an agency according to an embodiment of the present invention.
9 is a flowchart illustrating a counseling process according to an embodiment of the present invention.

Hereinafter, the present invention will be described by describing embodiments of the present invention with reference to the accompanying drawings. The same reference numerals shown in each drawing indicate the same members. In addition, in describing the present invention, if it is determined that a detailed description of a related known function or configuration may unnecessarily obscure the subject matter of the present invention, a detailed description thereof will be omitted. In addition, when a part "includes" a certain component, it means that other components may be further included rather than excluding other components unless specifically stated to the contrary.

A mobile communication terminal according to the present invention is a generic term for a device having a communication function and opened through a communication company, and includes a smart phone, a smart watch, a wearable electronic device, a notebook computer, a tablet PC, and the like. In addition, a series of distribution processes for mobile communication terminals include consultation processing to support customer consultation at the store, inventory processing for inventory management of mobile communication terminals in circulation, and delivery of mobile communication terminals owned by the agent to the store through the delivery point. It is a concept that includes logistics processing, opening processing in which a mobile communication terminal is opened by receiving a customer's application for opening, and settlement processing in which the sales price between a retailer and an agency is settled for the opened mobile communication terminal.

The dealership is to consign the terminal delivered from the agency and settle the sales price afterward. This takes into account the characteristics that mobile communication terminals are expensive products and inventory status fluctuates from time to time during the distribution process of mobile communication terminals.

As shown in Fig. 1, in the distribution process of the mobile communication terminal according to the present invention, the mobile communication terminal can be flowed between the wholesale store and the store via the integrated management center, and a delivery request is made to the delivery driver to receive the terminal product of the agent. It will be shipped to the retailer.

Referring to FIG. 2A, when the agency receives a product ordered from a communication company, the agency itself attaches a QR tag to the product box of the terminal. In addition to the shipment information of the mobile communication terminal, the QR tag can add additional information necessary at the wholesale store to the QR tag. For example, URL information to fill in the operation site of the integrated management center, the color of the terminal, the memory capacity, the stocking date, Agency information, special notes, etc. can be included. When the QR tag is attached, you can scan the QR tag using the smartphone app and search for QR tag information. For example, you can check detailed product information and order details.

Referring to FIG. 2B, the store can scan the QR tag attached to the product box with a smartphone when receiving the delivered terminal product and perform the warehousing process at the store.

Referring to FIG. 3, the present invention relates to a store terminal 100, a main server 200, an agent terminal 300, a delivery point server 400, a delivery engineer terminal 410, and a telecommunication company server 500 connected through the Internet. ). Data can be exchanged between these components using a communication protocol such as TCP/IP, but the data communication method is not limited thereto.

In addition, the present invention operates a situation that changes in the distribution process by scanning a QR tag attached to a product box with a smartphone 101 for a retail store, a smartphone 301 for a wholesale store, and a smartphone 410 for using a courier at a delivery store. You can access the site, enter information, and search for the information you want. As shown in Figure 4a, when the terminal product is received when the agent is in stock, a QR tag is attached (10, 11), and the information is read by scanning the QR tag using a smartphone, and accessing and authenticating the operation site for logistics management Agency information, including scanned information, can be uploaded to the operating site (12, 13, 14)

In addition, as shown in Fig. 4b, the QR tag attached to the product box is scanned with a smartphone at the time of storage at the store to read the information (20, 21), and when accessing and authenticating the operation site for logistics management, the scanned information is included. Store information can be uploaded to the operating site (22,23).

The store terminal 100 is a computing device individually provided in each store. The retailer may receive a plurality of mobile communication terminals owned by the agency through the delivery service of the delivery shop.

Each store and agent receive an ID and password from the main server 200. When the main server 200 authenticates the ID and password input from the store terminal 100 and the agent terminal 300, data Can give and receive.

The main server 200 built in the operation site is connected between the retail store terminal 100 and the agency terminal 300 to receive data generated in the distribution process of the mobile communication terminal from the authorized retail store and the agency.

The main server 200 includes an interface module 210 for communicating with the retail store terminal 100 and the agency terminal 300 and the delivery server 400, and an authentication module 220 for authenticating the retail store, the agency, and the delivery store, respectively. , Bulletin board module 230 for posting information and notifications for sharing by authorized retailers and agencies, database unit 240 for storing authentication information of retailers and agencies, inventory list of terminals, and consulting information for customer consultation , The server control unit 250 that controls the overall operation of the main server, as a series of distribution processes for the mobile communication terminal, which handles customer consultation, terminal inventory processing, and distribution according to terminal delivery, terminal opening processing, and terminal sales price. Including a data processing unit 260 that performs a data processing operation for settlement processing, and a web data collection unit 270 that collects data related to customer orders and sales of mobile communication terminals from a website using a web crawling function. Make up.

The main server 200 requests delivery to the delivery point server 400 and transmits delivery approval from the delivery point to the retailer.

The delivery point server 400 transmits the delivery information input by the delivery driver to the main server 200.

The agency can pre-order and transact with various retailers that consign the terminal secured from the telecommunications company. The agency terminal 300 is a computing device individually provided by each agency.

The agency terminal 300 is a computing device that manages the current status of mobile communication terminals that are consigned by a retailer.

The QR tag information includes the serial number of the mobile communication terminal, model, model and specification, and manufacturer. With this terminal identification information, the location information of the distributor, the retailer, and the delivery engineer is stored, and through this, mobile communication It is possible to quickly and accurately track the status of stocking and shipping of the terminal fluctuating during the distribution process of the terminal, and the delivery location that fluctuates during the delivery process, and the verification work is facilitated through information sharing.

As shown in FIG. 4C, the web data collection unit 270 of the main server 200 collects web data related to the color, model, and specifications of the mobile communication terminal preferred by the customer using a web crawling function, and the collected data Analyzes and provides them to dealerships and retailers to promote optimal ordering and reduce the amount of terminal inventory (30,31,32).

Meanwhile, the agency needs to manage the sales schedule for the mobile communication terminal secured by pre-ordering from the communication company.

Referring to FIG. 4D, a predetermined sales consignment period is set from the date of wearing the terminal in the agency to the start date of the penalty. The agency pays the sales delay cost to the carrier, and the penalty start date is the basis for calculating the delay date. For example, if the terminal is delivered within the sales consignment period from the terminal storage date of the mobile communication terminal and the opening is completed, there is no cost of delay in sales. However, for terminals that are opened after the penalty start date after the sales consignment period has elapsed, sales delay costs are incurred according to the delay date from the penalty start date to the opening.

Therefore, from the point of view of the agency, it is necessary to open the terminal during the sales consignment period, and the agency can increase profitability by minimizing the number of terminals that have passed the sales consignment period. A terminal managed by an agency is a concept that includes not only terminals owned by itself, but also terminals that have been commissioned to be sold to a retailer.

The sales consignment period is divided into a stable consignment sales period and an unstable consignment sales period.

If there is a terminal belonging to the unstable consignment sales period among the terminals held by the dealership, the situation is imminent on the penalty start date. Therefore, it is necessary for the agency to retrieve the terminal's terminal and replace it with a new terminal of the same model with a late arrival date.

In addition, if the agency has a terminal that has passed the penalty start date, the risk cost due to malicious inventory increases, so it is necessary to transfer the recovery terminal belonging to the unstable consignment sales period to another agency. Here, if there is no other agency to transfer the terminal to, it may be transferred to another retailer. When transferring the terminal, the main server 200 may post information on the transferred terminal through the bulletin board module 230 shared by other agencies and other retailers. That is, receiving a transfer request from another agency or other retailer that shares the bulletin board information and delivering the transfer terminal through the delivery shop, and the main server 200 modifies the agency terminal inventory list of the database unit 240 according to the terminal transfer process. .

In addition, the main server 200 provides information on the unavailable terminal.

In the distribution process of mobile communication terminals, not only cases that are normally sold to customers and should be treated as settlement targets, but also unavailable terminals that should not be sold to customers due to various factors occur, such disabled terminals are quickly identified and managed by dealers and agencies. Needs to be.

Such disabled terminals are damaged or scratched during product shipment or delivery, malfunctioning terminals, terminals owned by other stores or other agencies, reservation terminals held to deliver to customers after reservation sales have been confirmed, and used for display in stores. Display terminals that are sold to customers, return terminals that have to be returned to the head office (communication company) as they are normally returned due to device defects, terminals in which accessory products provided in the packaging box are missing, opening history terminals with an opening history, customer change of mind An unavailable terminal is generated due to various factors, such as a return terminal returned by the user.

5 is a diagram schematically illustrating a process in which a customer selects a mobile communication terminal at a retail store according to an embodiment of the present invention.

The customer asks for consultation at the store (A1), and the store provides the customer with consulting information. For example, the retailer recommends the mobile communication service provider related to the mobile communication terminal to the customer, whether a new subscription or number is transferred, a plan, a terminal price, the customer's opening history, the customer's personal credit information, the terminal model, terminal specifications, and terminal subsidies (A2). . At this time, the store provides the information desired by the customer by inquiring the consulting information stored in the database unit 240 of the main server 200, and the consulting information includes terminal subsidies, terminal sales fees, discount amounts, etc. as policy information from the agency. can do.

If the retailer does not have a mobile communication terminal for sale to customers, the retailer designates an agency and transmits the terminal's inventory check request to the main server 200 (A4), and the main server that receives the stock check request ( 200) is transmitted to the agency (A5). When the agency accepts the stock check request, the main server 200 sorts the terminal inventory of the agency according to the terminal stocking date, and selects the terminal near the penalty start date and the earliest terminal stocking date from the sorted terminal inventory list. , The selected terminal inventory is transmitted to the store through the main server 200 (A6) (A7). The retailer delivers the results of checking the handset's inventory to the customer. Therefore, the store can reduce the occurrence of malicious inventory by preferentially selling the terminal selected by the main server 200 to the customer (A8).

The customer consultation information obtained during customer consultation is stored in the store DB of the main server 200 through the store terminal 100, and the customer consultation information is used when filling out the customer's opening application or used as customer management and marketing information. .

6 is a diagram schematically illustrating a delivery process of a mobile communication terminal according to an embodiment of the present invention. In the present invention, a main server intervenes in the process of delivering a mobile communication terminal to a retailer.

The retailer sends the customer's terminal purchase request to the main server 200, and transmits the terminal order to the corresponding agency through the main server 200 (B1) (B2) (B3). The agency selects an outgoing terminal to be delivered to the retailer by inquiring the terminal inventory list stored in the database unit 240 of the main server 200. At this time, the main server 200, upon receiving a terminal inquiry request from the agency, provides the terminal inventory, sorted based on the stocking date, to the agency.

The agent requests delivery of the terminal to the main server 200 to deliver the delivery terminal (B4), and the main server 200 designates a delivery point and delivers the delivery information to the delivery point (B5). The delivery point accepts the delivery request and transmits it to the main server 200 (B6), and the main server 200 transmits the delivery status of the terminal to the retailer (B7). Upon receipt of the terminal from the delivery driver, the retailer notifies the main server 200 of the receipt of the terminal (B8). In this way, when the terminal is released from the agency and received at the store, the main server 200 modifies the terminal inventory of the database unit 240 (B9).

7 is a diagram schematically showing an opening process of a mobile communication terminal according to an embodiment of the present invention. In the present invention, the main server intervenes in the process of opening a terminal.

When the customer requests to open the terminal (C1), the retailer transmits an application for opening the terminal to the agency through the main server 200 (C2) (C3). The terminal opening application is written at the store and sent to the main server 200 to be delivered to the agent, or if customer consultation information is stored because there is a case of visiting the store beforehand, the main server 200 is sent to the store at the request of the store. Using customer consultation information, an activation application can be filled out and delivered to the agency.

Upon receipt of the terminal opening application, the agency performs the terminal opening task in connection with the communication company. The agency transmits the completion of the opening to the main server 200 (C4). The main server 200 stores information on the customer who has opened the terminal in the database unit 240 (C5), and notifies the retailer of the completion of the opening (C6). In this way, since the information according to the terminal opening is reflected in real time and updated in the database unit 240 of the main server 200, the store or agency can easily check the opening status of the terminal.

The agency inputs settlement information for settlement of the sales price of the terminal that has been opened to the main server 200 (C7), and the retailer transmits whether or not to approve the terminal settlement information input by the agency (C8). The main server 200 stores the settlement information input by the agency and whether the retailer approves the settlement information in the database unit 240 (C9).

8 is a flowchart illustrating a settlement process of an opening terminal in a retail store and an agency according to an embodiment of the present invention.

Upon completion of the opening of the mobile communication terminal, the agent terminal 300 and the smartphone 301 access the main server 200 using the agent login information, and input terminal sales settlement information of the opened terminal. The terminal sales settlement information includes the name of the store, terminal model and specifications, additional services, tariff plans, terminal sales prices and sales fees determined according to subsidies.

The main server 200 stores the settlement information of the terminal input by the agency, and transmits a message requesting approval of the settlement information of the terminal to the corresponding retailer terminal 100 and the smartphone 301. The retailer accesses the main server 200 using the store's log-in information, searches the agent's policy information (terminal price by date, subsidies, fees, etc.), verifies the settlement information of the terminal entered by the agent, and decides whether to approve it. do. Then, the retailer inputs whether to approve normal information to the main server 200. If there is an error in the agency's settlement information, it will be disapproved. In this case, the main server 200 may notify the agency of the non-approval of the terminal and the agency may re-enter the settlement information. When the retailer approves the settlement information input by the agency, the main server 200 confirms the approval of the settlement information of the corresponding terminal. If the settlement information approval is confirmed in this way, the modification of the settlement information on the terminal is not allowed.

Unlike the above embodiment, the sales store and the agent individually input the settlement information for the terminal that has been opened and store the settlement information for the dealer and the settlement information for the agency in the main server 200, respectively, and the opening completed from either the retailer or the agency When there is a request for verification of the settlement information from the terminal, the main server 200 may collate the settlement information for the dealership with the settlement information for the agency and notify the result of the check so that the settlement process can be performed.

With reference to FIG. 9, the customer consultation processing process at the store is described.

The dealership receives a request for consultation from a customer, and consults using the consulting information of the main server 200 through the dealership terminal 100. That is, the retail store terminal 100 makes a request for consultation support to the main server 200 (600).

If a customer's request for inquiries about opening details or request for personal credit information is requested, the main server 200 transmits to the agency terminal 300, and connects to the server 500 of the mobile service provider, and displays the result of inquiring the customer's opening details and personal credit information. By passing through the server 500, the agency terminal 300, and the main server 200 in sequence, it can be used for customer consultation (602, 604, 606).

The agency's policy information includes terminal prices, subsidies, and sales fees determined by the agency, and can be changed from time to time, so a process of inquiring agency policy information is required when recommending a terminal to a customer. The store terminal 100 inquires the agent's policy information stored in the database unit 240 of the main server 200 (608 and 610).

When there is a request for inquiries about the rate plan, communication company, activation type (new, number transfer), support fund, and additional services for the terminal, the information stored in the database unit 240 of the main server 200 is inquired through the retail store terminal 100 Do (612) (614).

The retail store terminal 100 checks the customer's counseling information obtained during customer counseling (616), and when the counseling is terminated, the main server 200 receiving the checked customer's counseling information from the retail store terminal 100 is a database unit 240 ) And stored in the store DB of (618) (620).

The above description of the present invention is for illustrative purposes only, and those of ordinary skill in the art to which the present invention pertains will be able to understand that other specific forms can be easily modified without changing the technical spirit or essential features of the present invention. will be.

100: store terminal 101, 301, 410: smartphone
200: main server 300: agency terminal
400: delivery store server 500: telecommunication company server

Claims (1)

Dealer terminal;
Agent terminal;
A main server for integrated management of an order, delivery, opening, sales and inventory status of a mobile communication terminal made between an agent and a retailer in the distribution process of the mobile communication terminal;
A smartphone having an application capable of scanning a QR tag attached to a product box of the mobile communication terminal and capable of accessing and authenticating the main server by scanning the QR tag at a store or agency; including,
When warehousing at a wholesale store, in addition to the release information of the mobile communication terminal, the wholesale store adds additional information to the QR tag and attaches it to the product box by itself, and manages the stock status of the mobile communication terminal distributed between the wholesale store and the store using the QR tag. , Wholesale stores and stores scan the QR tag attached to the product box with a smartphone to process warehousing, delivery, sales, and settlement, operate a database of wholesale stores and stores on the main server, and use the web crawl function to Web data including color, model, and specifications of mobile communication terminals are collected, and the collected data is analyzed and provided to agencies and stores, and the main server provides agency information close to the store, and the terminal is delivered from the agency. An intelligent logistics management system for a mobile communication terminal using a smartphone, characterized in that it receives and delivers it to customers, and induces terminal sales in a first-in-first-out manner.

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