KR20090073714A - Method and device for knowledge conversation service using internet phone - Google Patents

Abstract

The knowledge chat service method of the present invention comprises the steps of accessing a specific first website that provides a expertise conversation service using an Internet telephone, and accessing the specific first website to a specific terminal of an expertise provider through an internet telephone. Generating a specific area to be connected to each other, wherein the specific area is mapped one-to-one with Internet telephone number information of the specific terminal; 2 adding to a predetermined area of the website and transmitting a signal for requesting an internet phone connection to a specific terminal of the expertise provider to the expertise conversation service device when the specific area added to the second website is selected; It includes.

Description

METHOD AND APPARATUS SERVICE METHOD AND APPARATUS USING INTERNET TELEPHONE {METHOD AND APPARATUS FOR INFORMATION COMMUNICATION SERVICE USING INTERNET TELEPHON}

The present invention relates to a method and apparatus for knowledge conversation service using an Internet telephone. More specifically, when an information consumer visits a blog or a cafe on the web and searches for information, and wants to make a phone call, the information is created on the web page of the blog or the cafe. The present invention relates to a method and device for knowledge conversation service through interworking of an internet telephone and a social network service (SNS) that connects a user to a call with an information provider in real time by clicking a button.

The Internet is playing a major role in the world's entry into the information society, and due to its remarkable development in technology and its application area, it is now the role of personalized media, the form of knowledge retrieval to obtain various information and knowledge, and the productivity of companies. The integrated solution that improves the performance is being applied to reality.

This change in environment has transformed the Internet into a means of communication, and with the development of technology, the Internet has been developed as a tool that can increase efficiency while making the Internet inexpensive. Thus, there is a need for customized content that can utilize these technologies.

At this point, people with knowledge or experience information are asking for Internet knowledge conversation services such as asking and answering each other on the Internet.

In addition, there is an increasing demand for advanced experience information that can come from a kind of experience as well as general information in knowledge conversation service. Today, there is a need for a transaction for experience and knowledge combining low-cost communication and the Internet. In addition, there is a need for the development of sound voice and video contents using Internet telephony.

Accordingly, a service is provided in which a question is asked about a general knowledge or a professional knowledge through a web page, and a general person or an expert person answers the question.

However, the above method is a one-way knowledge provision, and the information consumer cannot obtain exactly the desired information, and if there are additional questions related to the desired question, no solution can be found in relation to the additional question. There is this.

The present invention has been made to solve the above-mentioned problems of the prior art, and when a specific area is generated for all contents that can be realized on the web and the generated area is clicked, a call can be connected to the content provider through an internet phone. It is an object of the present invention to provide a method and apparatus for knowledge conversation service.

In addition, an object of the present invention is to provide a method and apparatus for knowledge conversation service that enables information consumers to search for desired information and to communicate with specialists based on the retrieved information.

In addition, an object of the present invention is to provide a method and apparatus for knowledge conversation service that can generate revenue by providing information by providing a corresponding knowledge information fee to an information provider.

In addition, an object of the present invention is to provide a method and apparatus for knowledge conversation service by providing a list of recommended information providers so that an information consumer can select an optimal information provider.

In addition, an object of the present invention is to protect personal information by encrypting user information and providing only information desired by a user.

In addition, an object of the present invention is to provide a knowledge dialog service method that can select a variety of communication means to ensure the clarity and certainty of information transmission.

Another object of the present invention is to provide a method and apparatus for providing a knowledge conversation service that can reflect a next-generation web trend by providing a revenue model of single media.

In addition, the present invention provides a method and apparatus for providing a knowledge conversation service that provides a quantitative and qualitative data of the currency and continuously updates the basis for selecting an optimal information knowledge provider and supports the selection of future information and knowledge consumers. Its purpose is to.

In order to achieve the above object and to solve the above-mentioned problems of the prior art, the knowledge chat service method according to an embodiment of the present invention is connected to a specific first website that provides a expertise chat service using an Internet telephone. Generating a specific area connected to a specific terminal of an expert provider through an internet phone when the specific first website is accessed; the Internet phone number information of the specific terminal and the specific area are mapped in a one-to-one manner; Adding the generated specific area to a predetermined area of a specific second website on which the information of the expert provider is displayed; and when the specific area added to the second website is selected, the full text is selected. An expert conversation service chapter that signals the knowledge provider's specific terminal and an Internet phone connection. And transmitting a.

In addition, when the expertise conversation service apparatus of the present invention receives a signal for requesting an internet phone connection with the specific terminal, performing a user authentication procedure for the user terminal that transmits the signal for requesting the internet phone connection; Extracting an internet phone number mapped to a specific area connected to a specific terminal of the expertise provider for the user terminal on which the user authentication is completed, encrypting the extracted internet phone number, the encrypted internet phone number Determining whether or not the specific terminal corresponding to the terminal can be received; and when the specific terminal corresponding to the Internet telephone number is received, corresponding to the user terminal and the encrypted internet telephone number through a predetermined internet communication network. To connect a specific device It performs the step of air.

In addition, the expertise dialog service device of the present invention, the step of receiving the information on the specialty of the recommended expertise provider, the step of classifying the information about the inputted expertise according to a certain category, the recommended category Building the information about the expertise provider into a database, and if it is determined that the specific terminal corresponding to the Internet telephone number is not receivable, it is replaced with the specific terminal of the recommended expertise provider belonging to the same category as the expertise provider. The method may further include controlling the user terminal and a specific terminal of the recommendation expertise provider to be connected through an internet communication network.

The expert conversation service apparatus of the present invention calculates the call connection time when the user terminal connects the call of the specific terminal or when the user terminal connects the specific terminal of the recommended expert provider. The method may further include calculating a communication fee for the call connection time and paying a part of the communication fee for the calculated communication fee to the specific terminal or a specific terminal of the recommendation expertise provider.

In order to solve the above-mentioned problems of the prior art, the knowledge chat service method according to another embodiment of the present invention, the step of displaying the information of the recording medium to which the specific area connected to the specific terminal of the expert provider via the Internet telephone Receiving a signal for selecting a specific region added to the information of the displayed recording medium; and when receiving the signal for selecting the added specific region, a signal for requesting an internet telephone connection with a specific terminal of the expertise provider. Transmitting the expertise conversation service device.

In addition, when the expertise chat service device of the present invention receives a signal for requesting an internet phone connection with the specific terminal, performing a user authentication procedure for the user terminal that transmits the signal for requesting the Internet call, Extracting an internet phone number mapped to a specific area connected to a specific terminal of the expertise provider for the user terminal on which the user authentication is completed, encrypting the extracted internet phone number, to the encrypted internet phone number Determining whether the corresponding specific terminal can be received; and when the specific terminal corresponding to the Internet telephone number is received, the specific terminal corresponding to the user terminal and the encrypted internet telephone number through a predetermined internet communication network. The terminal is connected Follow the steps.

In order to achieve the above object and to solve the above-mentioned problems of the prior art, the knowledge chat service apparatus according to an embodiment of the present invention connects to a specific first website that provides a expertise chat service using an Internet telephone. Web site access unit, a specific area generating unit for generating a specific area connected to a specific terminal of the expertise provider via an Internet telephone when accessing the specific first website-Internet phone number information of the specific terminal and the specific area is And a one-to-one mapping, an information combining unit for adding the generated specific area to a predetermined area of a specific second website on which the information of the expertise provider is displayed and added to the second website. When a specific area is selected, requesting an internet phone connection with a specific terminal of the expert provider Including information transmission unit that transmits to the expertise, equipment service Dialogue calls.

In addition, when the expertise chat service device of the present invention receives a signal for requesting an internet telephone connection with the specific terminal, authentication for performing a user authentication procedure for the user terminal that transmits the signal for requesting the internet telephone connection; An extractor for extracting an internet phone number mapped to a specific area connected to a specific terminal of the expert provider for the user terminal on which the user authentication is completed, an encryption unit for encrypting the extracted internet phone number, the encrypted A determination unit that determines whether a specific terminal corresponding to an Internet telephone number can be received, and when the specific terminal corresponding to the Internet telephone number is received, the user terminal and the encrypted internet telephone through a predetermined internet communication network. The specific terminal corresponding to the number opened The call connection control unit for controlling the connection.

In order to achieve the above object and to solve the above-mentioned problems of the prior art, the knowledge chat service apparatus according to another embodiment of the present invention, the recording is added to a specific area connected to a specific terminal of the expert provider via the Internet telephone A display unit for displaying information of a medium, a receiver for receiving a signal for selecting a specific region added to the information of the displayed recording medium, and a specific terminal for the expert provider when receiving a signal for selecting the added specific region And an information transmitter for transmitting a signal for requesting an internet telephone connection to an expert conversation service device.

In addition, the expertise chat service device of the present invention, when receiving a signal for requesting the Internet phone connection with the specific terminal, an authentication unit for performing a user authentication procedure for the user terminal that transmitted the signal for requesting the Internet call, An extractor for extracting an internet phone number mapped to a specific area connected to a specific terminal of the expert provider for the user terminal on which the user authentication is completed, an encryption unit for encrypting the extracted internet phone number, the encrypted internet phone A determination unit that determines whether a specific terminal corresponding to the number can be received; and when the specific terminal corresponding to the Internet telephone number is received, the determination unit determines whether to receive the specific terminal corresponding to the number through the predetermined Internet communication network. The corresponding specific terminal is connected And a lock control unit for controlling the call connection.

According to the present invention, when a specific area is generated for all contents that can be realized on the web and the generated area is clicked, a call connection can be made through the content provider and an internet phone.

In addition, according to the present invention it is possible to provide information of higher quality by enabling information consumers to search for desired information and to communicate with the expert according to the retrieved information.

In addition, according to the present invention, by providing its own knowledge information to the information provider, it is possible to generate revenue according to the provision of information by paying a corresponding knowledge information provision fee.

In addition, according to the present invention, by providing a list of recommended information providers, an information consumer can select an optimal information provider.

In addition, according to the present invention by encrypting the user information by providing only the information desired by the user, it is possible to protect the personal information.

In addition, according to the present invention, various communication means can be selected in real time, thereby ensuring the clarity, certainty, and speed of information transmission.

In addition, according to the present invention can provide a revenue model of one-person media to reflect the next generation of web trends.

In addition, according to the present invention, by providing quantitative and qualitative data of the call history, it is possible to steadily update the basis for selecting the optimal information and knowledge provider, and to support the selection of future information and knowledge consumers.

In addition, according to the present invention there is an advantage that the innovation of the distribution structure of intangible goods information. For example, in the commercialization of the present invention, it is possible to form a platform in which knowledge and experience information (intangible goods) are directly traded at low prices online.

In addition, according to the present invention, the platform implemented according to the present invention can reduce substantial costs such as additional costs required to acquire knowledge and experience information, such as search effort and time cost of search, transportation cost for meeting and time cost of transportation. It has the advantage of being.

In addition, according to the present invention is to generate the effect of simplifying and directing the distribution process of the intangible goods that is the existing knowledge, experience information can reduce the information acquisition cost as a whole society.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings and the contents described in the accompanying drawings, but the present invention is not limited or limited to the embodiments.

1 is a block diagram showing the configuration of a knowledge chat service system according to an embodiment of the present invention.

The present invention provides a knowledge chat service method through VOIP (Voice over Internet Protocol) or Internet video phone using an internet communication network. The knowledge chat service system of the present invention providing the method is shown in FIG. As described above, the apparatus includes a knowledge conversation service apparatus 200 and a user terminal 100 for using the knowledge conversation service provided by the knowledge conversation service apparatus 200.

In addition, the knowledge chat service system of the present invention is inevitably connected to a specific terminal 300 group of one or more expertise providers that provide knowledge information to the user terminal 100 through the knowledge chat service apparatus 200 to the Internet communication network. In this case, the communication terminal 400 also includes a public switched telephone network (PSTN) or a mobile communication network 400 that connects a call between the user terminal 100 and a specific terminal 300.

2 is a block diagram illustrating a configuration of a user terminal of a knowledge conversation service system according to an embodiment of the present invention, and FIG. 3 is a configuration of an apparatus for expert knowledge conversation service of a knowledge conversation service system according to an embodiment of the present invention. Is a block diagram showing the following.

Detailed configuration of the knowledge chat service system of the present invention will be described below in accordance with the function of the configuration with reference to Figs.

A user using the present invention uses a website connection unit 110 of the user terminal 100 to access a specific first website that provides an expert conversation service using an Internet telephone.

In this case, the specific first website is a website provided by the expertise chat service apparatus 200. The user accesses the website and performs a user authentication procedure to perform information required from the expertise chat service apparatus 200. Complete the preparation to be provided.

Next, when the user accesses the specific first website using the specific region generating unit 120 of the user terminal 100, the user selects a specific region connected to the specific terminal 300 of the expert provider through an Internet telephone. Create

In this case, the Internet phone number information of the specific terminal 300 and the specific area are mapped one-to-one, and the Internet phone number information is stored in the database 208 of the expert conversation service apparatus 200.

That is, the user may identify a specific area that is mapped one-to-one with a specific terminal 300 of the expertise provider stored in the database 208 of the expertise conversation service apparatus 200 through a user authentication procedure of the expertise conversation service apparatus 200. Using the user terminal 100, the extracted specific region may be generated in a separate icon form that may be displayed.

Next, the user adds the generated specific area to the predetermined area of the specific second website on which the information of the expert provider is displayed by using the information combiner 130 of the user terminal 100.

4 is a diagram illustrating an example of a knowledge chat service to which a specific area is added according to an embodiment of the present invention.

In this case, the specific second web site supports a web page type provided by various existing search portal sites. For example, as shown in FIG. 4, the specific first website may include various information searched through a search engine provided by 'Naver', and another form of an intellectual, a blog, a cafe, a mini homepage, and the like. It may also include the web page format of.

That is, the user accesses the specific second website and adds a specific area connected to the specific terminal 300 of the expert provider through the Internet phone to the information displayed on the user terminal 100 to form a new web page. You can edit with.

For example, the user designates a blog as a specific second website as shown in FIG. 4, and adds a 'conversation button', which is a separate icon assigned to a specific area, to edit the form of a new web page. can do.

In this case, the new web page combined with the specific second website and the specific area is stored in the server and the expertise conversation service apparatus 200 that provide the specific second website, respectively, and the user is at any time the expertise conversation service apparatus. After the login process (200), if the corresponding information is retrieved can be provided with the new web page information.

The present invention provides an apparatus for controlling a call connection between a specific terminal 300 of the expert provider and the user terminal 100 by adding a specific area to a specific second website as described above, and the user is constructed as described above. By using the device, by clicking on a specific area added to a particular second website, a call can be made to the expert provider immediately.

That is, when the user selects a specific area added to the second website using the information transmitter 140 of the user terminal 100, a signal for requesting an internet phone connection with the specific terminal 300 of the expert provider. Is transmitted to the expertise chat service device 200, and the expertise chat service device 200 extracts an Internet phone number corresponding to the request signal to make a call between the user terminal 100 and the specific terminal 300. Connect.

As described above, the user may proceed to a web page generation step such as adding a specific area to a specific second website through the user terminal. When the generated web page is displayed, the user may click on a specific area of the web page, You can also try talking to a knowledge provider.

Such a web page generation step and a call connection step are performed through the expertise conversation service apparatus 200 of the present invention, and the user may provide the expertise provider through a website or a search service provided by the expertise conversation service apparatus 200. The information can be easily provided, which will be described with reference to FIGS. 5 to 7.

FIG. 5 is a diagram illustrating an example of a main web page of an expert conversation service apparatus according to an embodiment of the present invention, and FIG. 6 is a diagram illustrating a search service web page of an expert conversation service apparatus according to an embodiment of the present invention. FIG. 7 is a diagram illustrating an example of an expert chat service blog of an expert chat service device according to an exemplary embodiment of the present invention.

When a user using the present invention connects to the expertise chat service apparatus 200 using the user terminal 100, as shown in FIG. 5, the main web page provided by the expertise chat service apparatus 200 is displayed in the display unit ( Displayed through 150, the user may select and use a service of the expertise conversation service apparatus 200 provided in the displayed main web page.

The present invention stores information of various expertise providers suitable for the expertise conversation service in the database 208, and provides a specialized search service web page as shown in FIG. May be provided.

The present invention provides a variety of information to the search service, for example, 'introduction' of the expert information means the expert provider information, evaluation information of the expert provider, call charges per minute of the expertise information, voice conversation information, video conversation information, Provides various information such as cell phone conversation information or available time information.

In addition, the present invention may provide a path for moving to the main page of the expertise dialog service device 200 when the user clicks a specific area, but may move to a provider introduction blog which is a personal blog of the expertise provider.

For example, the personal blog of the expert provider provides a variety of expertise information provided by the expert provider as shown in FIG. 7, and an information fee charged when the user views the information and wants to call the expert provider. Information can also be provided.

As described above, the user uses the user terminal 100 to the specific second website to the information of the expertise provider provided through the various search information provided by the expertise conversation service apparatus 200 and the specific second website. By clicking the 'conversation button' which is an additional specific area, a call can be made to a expertise provider providing the expertise information. This call connection process is as follows from the perspective of the expertise conversation service apparatus 200 as follows. It will be described in detail together.

First, when the authentication unit 201 of the expert conversation service apparatus 200 receives a signal for requesting an internet phone connection with a specific terminal 300 from the user terminal 100, the authentication unit 201 receives a signal for requesting the internet phone connection. A user authentication procedure for the transmitted user terminal 100 is performed.

Next, the extractor 202 of the expertise chat service device 200 is connected to a specific area connected to the specific terminal 300 of the expertise provider with respect to the user terminal 100 of the user authentication is completed Internet telephone Extract the number.

In the present invention, the Internet phone number of the specific terminal 300 of the expertise provider is stored in the database 208 as mentioned above, the present invention extracts the Internet phone number when the request signal is received as described above Wait for call connection.

Next, the encryption unit 203 of the expertise chat service device 200 encrypts the extracted Internet telephone number. The present invention provides a more secure information management system by applying the security maintenance system to the related information as well as the Internet telephone number of the expert provider.

Next, the determination unit 204 of the expertise chat service device 200 determines whether the specific terminal corresponding to the encrypted internet telephone number can be received.

Next, the call connection control unit 205 of the expert conversation service apparatus 200 may determine that the specific terminal 300 corresponding to the Internet telephone number is received by the user terminal 100 through a predetermined internet communication network. And a specific terminal 300 corresponding to the encrypted internet telephone number to be connected.

That is, the expertise chat service apparatus 200 according to the present invention requests a call with an expertise provider by clicking a specific area of a web page displayed by the user through the user terminal 100 and according to the request, After extracting the internet phone number of the expert provider mapped one-to-one, the encrypted Internet phone number is provided and encrypted, and when the expertise provider corresponding to the provided internet phone number is available, the user terminal 100 and the expertise are available. Connect the call with the specific terminal 300 of the provider.

In addition, the expert conversation service apparatus 200 of the present invention provides information of the recommended expertise provider with respect to the searched expertise provider information, and if there is no information of the desired expertise provider, the information of the recommended expertise provider is provided. It provides information to help you choose a different provider of expertise.

The process of providing the information of the recommendation expertise provider as described above is as follows.

First, the receiver 206 of the expertise dialog service apparatus 200 of the present invention receives information about a specialized field of a recommended expertise provider.

Next, the information classifying unit 207 of the expert conversation service apparatus 200 according to the present invention classifies the information on the inputted specialty according to a certain category.

Next, the expertise dialog service device 200 of the present invention stores the information on the classified recommendation expertise providers for each category in the database 208, thereby constructing data for the recommendation expertise providers for each category. do.

In this case, the present invention classifies and organizes the categories so that the order is determined based on at least one of recommendation information, call cost information, time information, recommender information, selection count information, or ripple information.

As such, the present invention may provide the user with information on various expertise providers when searching for expertise information in relation to the expertise provider, and the user may select the provided expertise provider.

Therefore, the call connection controller 205 of the present invention determines that the specific terminal of the recommended expert provider belonging to the same category as the expert provider when the specific terminal 300 corresponding to the Internet telephone number is not receivable as a result of the determination. In place of 300, the user terminal 100 and the specific terminal 300 of the recommendation expertise provider may be controlled to be connected through an internet communication network.

In addition, the present invention may apply for a call reservation for the specific terminal 300 of the expertise provider when the specific terminal 300 of the expertise provider requested to connect to the call is impossible to receive.

That is, when the reservation unit 209 of the expertise chat service apparatus 200 of the present invention determines whether the specific terminal 300 can be received, when the specific terminal 300 corresponding to the Internet telephone number is not available, In response to the reservation request of the terminal 100, the reservation information is also transmitted to the specific terminal 300 corresponding to the Internet telephone number, thereby providing a call reservation service.

At this time, the expertise chat service apparatus 200 of the present invention stores the reservation information according to the reservation request in the database 208 so that the user can check the reservation information later through the user terminal 100.

In addition, the present invention supports not only Internet telephony and video telephony services through an internet communication network, but also a public switched telephone network (PSTN) and a mobile communication network, which are wired communication networks.

That is, when the call connection unit 205 of the expert conversation service apparatus 200 determines that the receiver terminal can be received, when the receiver terminal corresponding to the receiver information cannot be received, setting up the receiver terminal corresponding to the receiver information Depending on the information, it may be controlled to connect the call of the user terminal with another terminal corresponding to the receiver terminal through a wired communication network or a mobile communication network.

In addition, the present invention pays a predetermined portion to the expertise provider by calculating the fee according to the call connection time with the expertise provider, such a process as the charge settlement unit 210 and the charge billing unit 211 as follows: Is done through.

First, the charge settlement unit 210 of the expertise conversation service apparatus 200 connects a call between the user terminal 100 and a specific terminal 300 or specifies the user terminal 100 and the recommended expertise provider. When the terminal 300 is connected, the call connection time is calculated, and the communication fee for the call connection time is calculated.

Next, the billing unit 211 of the expertise chat service device 200 pays a part of the communication fee for the calculated communication fee to a specific terminal 300 or a specific terminal 300 of the recommended expertise provider. .

The payment process associated with the above call may be made through a separate security server for secure payment, or may be made through an existing payment security server.

In addition, the present invention can directly set the price for the information provided by the expertise provider, the above process is carried out as follows.

The expert chat service apparatus 200 of the present invention determines only the upper limit or the lower limit of the communication fee for the call connection time, and enables the expertise provider to arbitrarily determine the call rate by using a specific terminal between the rates. .

That is, the expertise provider may set an amount for the communication fee for which the upper limit or the lower limit is determined using a specific terminal 300 or a specific terminal 300 of the recommended expertise provider.

In addition, although the present invention may add a specific area connecting the information provided through a specific website and a specific terminal of the expert provider as described above, the service may be provided through a recording medium or the like provided offline. It may be.

That is, the expertise conversation service apparatus 200 may be used as described above by using a recording medium having a specific area added to the stored information to be connected to a specific terminal of the information provider or another terminal corresponding thereto.

In this case, the recording medium includes at least one of book information or music information as cultural information, and a specific area connected to a specific terminal of the expert provider is added to the book information or music information, wherein the specific area is specified. It is mapped one-to-one with the Internet phone number information of the terminal.

That is, the user encodes the above-described recording medium through the user terminal 100 to display the information of the recording medium to which a specific area connected to the specific terminal of the expert provider is added through the Internet telephone.

Next, the user clicks on the specific area, so that the user terminal 100 receives a signal for selecting a specific area added to the information of the displayed recording medium.

Next, when the user terminal 100 receives the signal for selecting the added specific region, the user terminal 100 transmits a signal for requesting an internet phone connection with the specific terminal of the expertise provider to the expertise conversation service apparatus 200.

Since the process of the expertise dialog service device 200 according to the Internet phone connection request is the same as the above content, a detailed description thereof will be omitted.

In this case, the recording medium includes a user identification information and a user password input when performing the user authentication procedure, and the specific terminal corresponding to the user terminal 100 and the encrypted Internet telephone number through the predetermined Internet communication network ( When controlling the connection to 300, the call may be controlled to be connected only for a time determined according to the user identification information and the user password input when the user authentication procedure is performed.

8 is a flowchart illustrating a knowledge conversation service method of a user terminal according to an embodiment of the present invention.

The present invention provides a knowledge chat service method for adding a specific area in which a direct call with a knowledge provider can be directly made to a specific web page or a recording medium and making a call connection in real time when the user selects it. It will be described sequentially in consideration of the functional aspects of the configuration of the user terminal 100 and the expertise chat service device 200.

In this case, since the method corresponds to a method of using the knowledge conversation service system, since the method includes all the functional elements of the apparatus, a detailed description thereof will be omitted.

First, the website access unit 110 of the user terminal 100 accesses a specific first website that provides an expert conversation service using an Internet telephone (S810).

Next, when the specific region generation unit 120 of the user terminal 100 accesses the specific first website, the specific region generation unit 120 generates a specific region connected to the specific terminal 300 of the expert provider through an Internet telephone (S820). ).

In this case, the Internet phone number information of the specific terminal 300 and the specific area are mapped one-to-one.

Next, the information combiner 130 of the user terminal 100 adds the generated specific area to a predetermined area of the specific second website on which the information of the expert provider is displayed (S830).

Next, when the specific area added to the second website is selected, the information transmitting unit 140 of the user terminal 100 may provide a signal for requesting an internet phone connection with the specific terminal 300 of the expert provider. The conversation service device 200 transmits the message.

The expert conversation service apparatus 200 that receives the call connection request signal from the user terminal 100 as described above connects the user terminal 100 and the specific terminal 300 to each other through the following process.

9 is a flowchart illustrating a knowledge chat service method of an expert chat service device according to an embodiment of the present invention.

First, as illustrated in FIG. 9, when the authentication unit 201 of the expertise conversation service apparatus 200 receives a signal for requesting an internet telephone connection with a specific terminal 300, the authentication unit 201 transmits the signal for requesting the internet telephone connection. A user authentication procedure for one user terminal 100 is performed (S910).

Next, the extractor 202 of the expertise chat service device 200 is connected to a specific area connected to the specific terminal 300 of the expertise provider with respect to the user terminal 100 of the user authentication is completed Internet telephone The number is extracted (S920).

Next, the encryption unit 203 of the expertise chat service device 200 encrypts the extracted Internet telephone number (S930).

Next, the determination unit 204 of the expertise chat service device 200 determines whether or not the specific terminal corresponding to the encrypted Internet telephone number can be received (S940).

In this case, the call connection controller 205 may determine that the specific terminal corresponding to the Internet telephone number is received, the specific terminal 300 corresponding to the user terminal and the encrypted Internet telephone number through a predetermined Internet communication network. Control to be connected (S950).

In addition, if the specific terminal corresponding to the Internet telephone number is not receivable, the call connection control unit 205 replaces the specific terminal of the recommended expertise provider belonging to the same category as the expertise provider and replaces the user terminal. And the specific terminal of the recommendation expertise provider may be controlled to be connected through an internet communication network (S960).

10 is a flowchart illustrating a method of providing a list of recommended expertise providers according to an embodiment of the present invention.

In this case, as shown in FIG. 10, the expertise conversation service apparatus 200 receives information regarding a specialized field of a recommended expertise provider (S1010), and classifies the information about the inputted specialized field according to a certain category. A list of recommended expertise providers may be constructed through a step (S1020) and a step (S1030) of constructing information about the classified recommended expertise providers for each category into a database.

In addition, when the call connection controller 205 determines whether the specific terminal 300 can be received, when the specific terminal 300 corresponding to the Internet telephone number cannot be received, the call connection controller 205 may perform the reservation according to the reservation request of the user terminal 100. The reservation information may be transmitted to the specific terminal 300 corresponding to the telephone number.

In addition, the present invention may connect a call with an expert provider through a specific area added to the recording medium.

11 is a flowchart illustrating a knowledge chat service method according to another embodiment of the present invention.

That is, according to the present invention, as shown in FIG. 11, a recording medium having a specific area connected to a specific terminal 300 of an expert provider through an internet phone using the display unit 150 of the user terminal 100 is added. Information is displayed (S1110).

Next, the receiver 160 of the user terminal 100 receives a signal for selecting a specific region added to the information of the displayed recording medium (S1120).

Next, when the information transmitter 140 of the user terminal 100 receives the signal for selecting the added specific region, the information transmission unit 140 may request a signal for requesting an internet telephone connection with the specific terminal 300 of the expertise provider. The conversation service apparatus 200 transmits the information to the conversation service apparatus 200 (S1130).

Since the process of the expertise dialog service device 200 according to the Internet phone connection request is the same as the above content, a detailed description thereof will be omitted.

Embodiments according to the present invention can be implemented in the form of program instructions that can be executed by various computer means can be recorded on a computer readable medium. The computer readable medium may include program instructions, data files, data structures, etc. alone or in combination. Program instructions recorded on the media may be those specially designed and constructed for the purposes of the present invention, or they may be of the kind well-known and available to those having skill in the computer software arts. Examples of computer-readable recording media include magnetic media such as hard disks, floppy disks, and magnetic tape, optical media such as CD-ROMs, DVDs, and magnetic disks, such as floppy disks. Magneto-optical media, and hardware devices specifically configured to store and execute program instructions, such as ROM, RAM, flash memory, and the like. Examples of program instructions include not only machine code generated by a compiler, but also high-level language code that can be executed by a computer using an interpreter or the like. The hardware device described above may be configured to operate as one or more software modules to perform the operations of the present invention, and vice versa.

As described above, the present invention has been described by way of limited embodiments and drawings, but the present invention is not limited to the above embodiments, and those skilled in the art to which the present invention pertains various modifications and variations from such descriptions. This is possible. Therefore, the scope of the present invention should not be limited to the described embodiments, but should be determined not only by the claims below but also by the equivalents of the claims.

1 is a block diagram showing the configuration of a knowledge chat service system according to an embodiment of the present invention.

2 is a block diagram illustrating a configuration of a user terminal of a knowledge conversation service system according to an embodiment of the present invention, and FIG. 3 is a configuration of an apparatus for expert knowledge conversation service of a knowledge conversation service system according to an embodiment of the present invention. Is a block diagram showing the following.

4 is a diagram illustrating an example of a knowledge chat service to which a specific area is added according to an embodiment of the present invention.

FIG. 5 is a diagram illustrating an example of a main web page of an expert conversation service apparatus according to an embodiment of the present invention.

FIG. 6 is a diagram illustrating a search service web page of an expert conversation service apparatus according to an embodiment of the present invention.

FIG. 7 is a diagram illustrating an example of an expert chat service blog of an expert chat service device according to an embodiment of the present invention.

8 is a flowchart illustrating a knowledge conversation service method of a user terminal according to an embodiment of the present invention.

9 is a flowchart illustrating a knowledge chat service method of an expert chat service device according to an embodiment of the present invention.

10 is a flowchart illustrating a method of providing a list of recommended expertise providers according to an embodiment of the present invention.

11 is a flowchart illustrating a knowledge chat service method according to another embodiment of the present invention.

<Explanation of symbols for the main parts of the drawings>

100: user terminal

200: expertise chat service device

300: specific terminal

400: wired network or mobile network

Claims (16)

Accessing a specific first website that provides expertise conversation services using an Internet telephone; Generating a specific region connected to a specific terminal of an expert provider through an internet telephone when accessing the specific first website; the Internet telephone number information of the specific terminal and the specific region are mapped one-to-one; As; Adding the generated specific area to a predetermined area of a specific second website on which the information of the expertise provider is displayed; And If a specific area added to the second website is selected, transmitting a signal for requesting an internet phone connection to a specific terminal of the expert provider to an expert conversation service device; Knowledge conversation service method comprising a. The method of claim 1, The expertise chat service device Performing a user authentication procedure for a user terminal that has transmitted a signal for requesting an internet telephone connection when receiving a signal for requesting an internet telephone connection with the specific terminal; Extracting an internet phone number mapped to a specific area connected to a specific terminal of the expert provider for the user terminal on which the user authentication is completed; Encrypting the extracted internet phone number; Determining whether a specific terminal corresponding to the encrypted internet telephone number can be received; And If the specific terminal corresponding to the Internet telephone number is received as a result of the determination, controlling the user terminal to connect to the specific terminal corresponding to the encrypted Internet telephone number through a predetermined internet communication network; Knowledge conversation service method, characterized in that for performing. The method of claim 2, The expertise chat service device, Receiving information regarding a specialty of the recommended expertise provider; Classifying the information about the input specialty according to a certain category; Constructing a database of information on the categorized recommended expertise providers by category; And If it is determined that the specific terminal corresponding to the Internet telephone number is not receivable, the user terminal and the recommendation expertise provider may be identified by substituting the specific terminal of the recommendation expertise provider belonging to the same category as the expertise provider. Controlling the terminal to be connected through an internet communication network Knowledge conversation service method, characterized in that further performing. The method of claim 2, The step of constructing a database of information on the classified expert recommendations provider for each category may include: The knowledge conversation service method, characterized in that the order is determined based on at least one or more of the recommendation information, call cost information, time information, recommendation information, selection count information or ripple information. The method of claim 2, The expertise chat service device, Transmitting reservation information to a specific terminal corresponding to the Internet telephone number according to a reservation request of the user terminal when the specific terminal corresponding to the Internet telephone number is not received as a result of determining whether the specific terminal can be received; And Storing reservation information according to the reservation request in a separate database Knowledge conversation service method, characterized in that further performing. The method of claim 1, The expertise chat service device, If it is determined that the specific terminal can be received, when the specific terminal corresponding to the Internet telephone number is impossible to receive, the specific terminal corresponds to the specific terminal through a wired or mobile communication network according to setting information of the specific terminal corresponding to the Internet telephone number. Controlling another terminal to connect a call of the user terminal Knowledge conversation service method, characterized in that further performing. The method according to claim 3 or 6, wherein The expertise chat service device, Calculating the call connection time when the user terminal connects the call of the specific terminal or when the user terminal connects the specific terminal of the recommended expertise provider; Calculating a communication fee for the call connection time; And Paying a partial communication fee for the set communication fee to the specific terminal or a specific terminal of the recommended expertise provider Knowledge conversation service method, characterized in that further performing. The method of claim 7, wherein The expertise chat service device, Determining an upper limit or a lower limit of a communication fee for the call connection time; The specific terminal or the specific terminal of the recommendation expertise provider performs the step of setting the amount for the communication fee for which the upper limit or the lower limit is determined. Displaying information on a recording medium appended with a specific area connected to a specific terminal of an expert provider via an Internet telephone; Receiving a signal for selecting a specific area added to the information of the displayed recording medium; And Transmitting a signal for requesting an internet phone connection to a specific terminal of the expertise provider to the expertise conversation service device when receiving the signal for selecting the added specific region; Knowledge conversation service method comprising a. The method of claim 9, The recording medium includes one or more of book information or music information as cultural information, and a specific area connected to the specific terminal of the expert provider is added to the book information or music information. And the specific area is mapped one-to-one with Internet telephone number information of the specific terminal. The method of claim 9, The expertise chat service device Performing a user authentication procedure for a user terminal that has transmitted a signal for requesting an internet phone call when receiving a signal for requesting an internet phone connection with the specific terminal; Extracting an internet phone number mapped to a specific area connected to a specific terminal of the expert provider for the user terminal on which the user authentication is completed; Encrypting the extracted internet phone number; Determining whether a specific terminal corresponding to the encrypted internet telephone number can be received; And If the specific terminal corresponding to the Internet telephone number is received as a result of the determination, controlling the user terminal to connect to the specific terminal corresponding to the encrypted Internet telephone number through a predetermined internet communication network; Knowledge conversation service method, characterized in that for performing. The method of claim 11, The recording medium includes a user identification information and a user password entered in the step of performing the user authentication procedure, Controlling the user terminal and a specific terminal corresponding to the encrypted internet telephone number to be connected through the predetermined internet communication network; The knowledge chat service method is performed for a time determined according to the user identification information and the user password entered in the user authentication procedure step. A website access unit for accessing a specific first website for providing a expertise conversation service using an Internet telephone; A specific region generating unit for generating a specific region connected to a specific terminal of an expert provider through an Internet telephone when accessing the specific first website; the Internet telephone number information of the specific terminal and the specific region are mapped one-to-one Characterized by being; An information combiner configured to add the generated specific area to a predetermined area of a specific second website on which the information of the expertise provider is displayed; And Information transmission unit for transmitting a signal for requesting a connection to the Internet connection with the specific terminal of the expertise provider to the expertise chat service device when the specific area added to the second website is selected Knowledge conversation service device comprising a. The method of claim 13, The expertise chat service device, An authentication unit for performing a user authentication procedure for a user terminal that has transmitted a signal for requesting an internet telephone connection when receiving a signal for requesting an internet telephone connection with the specific terminal; An extracting unit for extracting an internet phone number mapped to a specific area connected to a specific terminal of the expert provider for the user terminal on which the user authentication is completed; An encryption unit for encrypting the extracted Internet telephone number; A determination unit determining whether a specific terminal corresponding to the encrypted Internet telephone number can be received; And If the specific terminal corresponding to the Internet telephone number is received as a result of the determination, a call connection control unit for controlling the connection between the user terminal and the specific terminal corresponding to the encrypted Internet telephone number through a predetermined Internet communication network. Knowledge conversation service device comprising a. A display unit configured to display information of a recording medium to which a specific area connected to a specific terminal of an expert provider via an Internet telephone is added; A receiving unit for receiving a signal for selecting a specific area added to the displayed information on the recording medium; And When receiving the signal for selecting the added specific area information transmission unit for transmitting a signal requesting a connection to the Internet terminal and a specific terminal of the expertise provider to the expertise chat service device Knowledge conversation service device comprising a. The method of claim 15, The expertise chat service device An authentication unit configured to perform a user authentication procedure for a user terminal that has transmitted a signal for requesting an internet telephone call when receiving a signal for requesting an internet telephone connection with the specific terminal; An extracting unit for extracting an internet phone number mapped to a specific area connected to a specific terminal of the expert provider for the user terminal on which the user authentication is completed; An encryption unit for encrypting the extracted Internet telephone number; A determination unit determining whether a specific terminal corresponding to the encrypted Internet telephone number can be received; And If the specific terminal corresponding to the Internet telephone number is received as a result of the determination, a call connection control unit for controlling the connection between the user terminal and the specific terminal corresponding to the encrypted Internet telephone number through a predetermined Internet communication network. Knowledge conversation service device comprising a.

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