KR20090000166A - Internet companion shopping service method and system with shopping guide - Google Patents

Abstract

The present invention relates to a method for shopping with an internet with a shopping guide and a system thereof. More specifically, the present invention provides a shopping guide that can be reasonably purchased by receiving a description of a product and introducing a recommended product by a shopping guide who is a product expert on the Internet. The present invention relates to an accompanying internet shopping method.

The accompanying Internet shopping method with the shopping guide is

(a) accessing the accompanying shopping site and applying for accompanying shopping;

(b) searching for a shopping guide and selecting a shopping guide to receive guidance;

(c) moving to an internet shopping mall having recommended products and items of interest with the guidance of a shopping guide and shopping while receiving detailed product descriptions;

(d) determining a product to purchase through real-time consultation and product search between the shopping guide and the accompanying shopping participants;

(e) pushing the advertisement on another user's screen when the accompanying shopping participant selects a product to purchase and performs an order procedure;

(f) characterized in that it comprises the steps of evaluating the user satisfaction for the shopping guide and accompanying shopping.

Description

The Internet accompaniment shopping service method which accompanies the shopping guide and the system}

1 shows a configuration of a system according to the present invention.

2 shows the configuration of a hardware (H / W) and software (S / W) system according to the present invention.

3 and 4 are flowcharts showing a preferred embodiment of an internet shopping service with a shopping guide according to the present invention.

Figure 5 shows the configuration of the Internet shopping service screen accompanying the shopping guide according to the present invention.

The present invention relates to a companion shopping method with a shopping guide and a system thereof, and more particularly to a shopping mall service method and a system with a shopping guide on the Internet.

In the conventional Internet shopping, the user selects a product only by accessing the internet shopping mall alone, the product specification, and his general common sense and feeling, so that the user selects a product of better quality and price, or has the expertise and the sense such as health food and fashion coordination. There was a limit in purchasing the necessary goods, and it was difficult to reflect the tastes and desires of the other party when purchasing goods or gifts used by third parties such as family and friends.

In addition, even if they were to use their own products, they could not taste the good shopping service with the expert's product description and recommendation, such as offline, and the pleasure of companion shopping with family friends.

Although a large number of Internet users use price comparison sites to find cheap and good products, or shop online for product reviews or reviews on related product websites, these types of services are standardized. As it provides only fragmentary services such as price comparison of the same product or review of specific products, it is possible to receive real-time information on products requiring expert opinions and knowledge, such as selecting the optimal product according to the buyer's characteristics and needs and health food. There is nothing real.

As such, the existing online shopping performed by the orderer's common sense and feelings leads to returns, refunds, or unnecessary consumption due to the consumer's misunderstanding due to lack of product knowledge and the disappointment arising from the difference between the product image and the real product. It is causing economic losses.

In addition, the purchase decision using a communication method such as a telephone or an e-mail used by some consumers when purchasing a gift to be used or a substitute for a product to be used by a third party is required to purchase a limited time or limited sale product. Occasionally, the order itself is impossible due to the missing timing.

The present invention is designed to solve the above problems

In the process of confirming the actual consumer's intention through telephone or e-mail to purchase economic gifts such as returns, refunds, unnecessary consumption, etc. resulting from the purchase of a non-expert consumer's own judgment In order to eliminate the time and cost incurred, the loss of purchase opportunities, and to support the enjoyment of the purchase together with the experts and the prompt purchase decision making by the offline shopping that reflects the needs and intentions of the opponent in real time.

All the people who participated in the companion shopping can move freely to the specialty shopping mall on the Internet with the guidance of the shopping guide, receive the introduction and recommendation of the shopping guide, and exchange the opinions happily through real-time video, voice and text chat. The present invention provides a method and system for accommodating online shopping services with a shopping guide that both service providers and consumers can satisfy.

In order to solve the above technical problem, in the accompanying Internet shopping service method with a shopping guide according to the present invention,

(a) applying for the shopping after the user joins and logs in, selecting a category of the product to be purchased, inputting an item of interest and a budget, forming a shopping group to shop with the user; (b) Selecting a shopping guide or making a reservation for shopping guides by viewing the connection status (waiting, guiding, not connected), user rating, profile, etc. Selecting a shopping guide through; (c) accompanying all shopping participants sharing the same screen with the guidance of a shopping guide, moving to an internet shopping mall having recommended products and user interest items, and shopping while receiving detailed product descriptions; (d) determining the purchased product through a search for interest items, real-time consultation, and exchange of opinions between the shopping guide and the accompanying shopping participants; (e) pushing the advertisements to the shared screen of other users when the accompanying shopping participants select the products to purchase individually and perform the ordering procedure; (f) characterized in that it comprises the steps of professionalism, user satisfaction evaluation and accompanying shopping for the accompanying shopping guide.

In addition, the step (a) is (a1) signing as a member and login to the companion shopping site; (a2) selecting a shopping menu and selecting or inputting a shopping category according to the on-screen instructions; (a3) registering items of interest and budgets; (a4) creating a shopping group to form a companion shopping group to jointly participate in the companion shopping; (a5) After confirming the attendance of the accompanying shopping participants, characterized in that it comprises the step of applying for the accompanying shopping.

In step (a4), a shopping group can be created by specifying a shopping group name, a participant's capacity, and selecting an option such as recording / publishing, or joining a shopping group created by another person through a shopping group search. In addition, the disclosure option means that a shopping group lacking a capacity allows other participants to enter the party before the end of the accompanying shopping, and the recording option stores the accompanying shopping process through recording and discloses it to a user who wants eye shopping. It features.

In addition, the step (b) is (b1) searching for the shopping guide extracted from the shopping guide database 121 by the item of interest and the shopping category entered in the companion shopping application; (b2) selecting a shopping guide based on the searched shopping guide's profile, user reputation, and connection status (waiting, guiding, not connected); (b3) characterized by including the step of applying for a shopping guide reservation to select a preferred shopping guide.

In addition, the step (c) comprises the steps of (c1) the shopping guide to synchronize the screen of all the participating shopping participants using the video counseling program and to move to the shopping mall with the product to recommend; (c2) the shopping guide introducing the product in the form of a voice or a text consultation by placing a recommendation product and a product to be introduced on a frame of a synchronized screen; (c3) Companion shopping includes the step of temporarily storing the items of interest for comparison purchase.

In addition, the step (d) comprises the steps of (d1) checking the details related to the quality and price, such as the use price, specifications, performance, etc. using the detailed information of the goods temporarily stored for the optimal product purchase; (d2) receiving a supplementary explanation or recommending a product through a supplementary explanation or a recommendation request for an individual product to a shopping guide, and accompany shopping participants to exchange opinions about the product; and (d3) requesting shopping of other products or determining purchase products through the suggestion of shopping guides and the exchange of opinions of participating shopping participants.

In addition, the step (e) may include (e1) the companion shopping participants individually select the ordering menu of the companion shopping screen and perform the product order and payment in the shopping mall; (e2) If the companion shopping participant selects the order and performs the ordering procedure, the advertisement is displayed on the synchronized screen of the companion shopping participant except the orderer.

In addition, the step (f) is (f1) when the shopping, such as product order is completed, select the shopping guide evaluation menu and transmitting the ratings such as professionalism, affinity, shopping satisfaction of the shopping guide to the accompanying shopping server; (f2) The accompanying shopping participants and the shopping guide is characterized in that it comprises the step of ending the accompanying shopping after a brief greeting.

Internet accompanying shopping service system with a shopping guide according to the present invention for solving the technical problem is a companion shopping server including a companion shopping operation processor, a shopping guide database, a shopping guide reservation database, a product database, a member database; A video counseling server capable of real-time video, voice counseling, text chat and opening a shopping group; An advertisement server including an advertisement database and an advertisement performance database; A shopping guide side computer capable of accessing the image consultation server and the accompanying shopping server through the Internet or various communication networks; Equipped with a companion shopping user computer that can be connected to the companion shopping server through the Internet or various communication networks, the companion shopping user logs in to the companion shopping site, forms a shopping group, and meets with another companion shopping user to apply for companion shopping, Select a shopping guide to receive shopping consultation and guidance through the shopping guide search, and all users see the same screen to receive shopping guidance and receive product search, real-time consultation, and exchange of opinions between shopping guide and accompanying shopping participants. Determining the product to purchase through, and when each of the accompanying shopping participants to process the order individually, it pushes the advertisement on the screen of other users except the orderer, and the evaluation and shopping of the companion shopping guide and end shopping It is characterized by.

In addition, the accompanying shopping server is characterized in that it comprises a shopping mall of the accompanying shopping service provider.

Hereinafter, the present invention will be described in detail with reference to the accompanying drawings.

1 illustrates a physical configuration of an internet shopping system with a shopping guide according to the present invention.

When explaining the Internet accompanying shopping service server and system configuration with the shopping guide in detail as follows.

The web server 10 includes a commercial operating system (O.S), a web server, a web browser, and supports access to a companion shopping service site.

The user computer 20 can be connected to a web server via the Internet regardless of the location, and is provided with an image camera 21 and a sound card 22, so that image and voice consultation can be performed.

The shopping guide computer 30 can also be connected to the Internet regardless of location, and is provided with an image camera 31 and a sound card 32 for video and voice consultation.

Companion shopping server 40 is a server having a shopping guide database, a shopping guide reservation database, a member database, a shopping mall and product database of a companion shopping service provider, and supports a companion shopping application and shopping guide selection.

The video consultation server 50 is a server in which a shopping guide synchronizes screens of users participating in the accompanying shopping, introduces and recommends products to the accompanying shopping participants, and supports a video consultation program for supporting mutual exchange of users.

The shopping mall server 60 is a domestic or foreign famous shopping mall server in which a shopping mall homepage which is visited or referred to by a shopping guide is installed.

The advertisement server 70 is a server for exposing advertisements which are seen when other users order processing during the accompanying shopping. The advertisement server 70 includes an advertisement production and an advertisement performance database.

Figure 2 shows the S / W, H / W, database configuration of the accompanying Internet shopping service system with a shopping guide, the accompanying shopping operation processor 110, storage device 120, various applications for the accompanying shopping ( 130 and the interface 140.

Companion shopping operating processor 110 includes a desktop computer or workstation-class server including the Intel Pentium, AMD dual-core processor and Windows, Linux operating system, ROM, RAM, VIDEO / SOUND / NETWORK DRIVER and the like.

The storage device 120 stores the shopping guide database 121, the product database 122, the member database 123, the advertisement database 124, the advertisement performance database 125, and the shopping guide reservation database 126.

The shopping guide database 121 is a database that manages the specialty and identification information of the shopping guide, user reputation, profile, and the like. The name, age, specialty product category, specialty product, user reputation (professionality, good reputation), contact information, Save data such as e-mail and history.

The product database 122 is a product database of a shopping mall of a companion shopping service provider, and stores a product name, a standard, a price, a product introduction, a country of origin, a product category, and a review.

The member database 123 manages member information of a companion shopping service site and stores a member's name, age, residence, contact information, e-mail, hobby, job, main shopping category, and interest product.

The advertisement database 124 is a database for storing advertisement files and advertisement information that are exposed during the payment of the accompanying shopping. The advertisement database 124 stores an advertiser name, an advertisement period (from-to), an advertisement file, an exposure frequency, an advertiser, and the like.

The advertisement performance database 125 stores advertisement exposure dates, times, impressions, clicks, and access areas for each advertisement.

The shopping guide reservation database 126 stores a name of a shopper, a reservation ID, a reservation date and time, a shopping group name, a group garden, items of interest, and the like, for each shopping guide.

Various application programs for the accompanying shopping 130 is a program installed in the accompanying shopping operation processor 110, a video counseling program supporting communication between the shopping guide and the accompanying shopping participants, a shopping mall for selling its own products of the accompanying shopping service provider. The program consists of applications such as payment program for credit card payment.

The interface 140 communicates with the companion shopping operation processor 110 and includes an input device 210 such as a user monitor 200, a keyboard, a mouse, an image camera 220, a headset 230, a printer 240, and the like. The device is connected.

Figure 5 shows the screen configuration of the Internet shopping system accompanying a shopping guide according to the present invention order / shopping guide evaluation / companion shopping, such as shopping menu 300 and shopping window 400, shopping guide due diligence 700, the consultation window 500, the participant list 600.

Companion shopping menu 300 is composed of an ordering menu used when the participant shopping to individually order the product, a shopping guide evaluation menu used to evaluate the shopping guide after the completion of shopping, the companion shopping end menu used at the end of the accompanying shopping. .

The shopping window 400 is a separate frame for a shopping participant to view the same shopping mall with the same product, and the shopping guide window 500 displays the live guide or photo of the shopping guide, an avatar, and the counseling window 600. ) Is a chat window for sharing each other's opinions about the product, and the participant list 700 is a window for outputting information of people participating in the shopping group.

Based on the system configuration of Figures 1 and 2 described above with reference to Figure 3 will be described a preferred embodiment of the Internet accompanying shopping service with a shopping guide.

When a user who wishes to shop together enters a site address in the web browser address window of the user's computer 20, accesses the shopping mall server 40 through the web server 10, enters an ID and password, logs in, or is a non-member. Name, contact information, hobby, ID, such as member information input through the member login (S101).

When the non-member joins the membership, the accompanying shopping server 40 generates a member database 123.

The logged-in member selects a category of a product to shop for in order to find a shopping guide, which is a product expert to accompany (S102), and registers an item of interest and a payable budget to shop or purchase (S103).

The accompanying shopping user selects the option of shopping group name / shopping garden / recording / disclosure through the creation of a shopping group and creates a new shopping group, or forms a shopping group to shop with herself by joining the shopping group (S104). )do.

When the formation of the shopping group necessary for the accompanying shopping is completed and the attendance of the accompanying shopping participants is confirmed, the shopping group creator applies for the accompanying shopping service (S105).

Accompanying shopping applicants to select the shopping guide by referring to the shopping guide's profile and user rating, access status (waiting, not connected during the guide) through the shopping guide search (S106), or whether to reserve the shopping guide In operation S108, the shopping guide may be selected (S109) or the shopping guide reservation application 110 may be performed.

When applying for a reservation, the user inputs a reservation date and a reservation time of the shopping, an applicant's name, a member ID, an item of interest, and the like, and the accompanying shopping server 40 generates a companion shopping reservation database 126.

When the video counseling program 130 of the video counseling server 50 is activated through the selection of the shopping guide, the shopping guide synchronizes the screens (Fig. 5) of all participants through the shopping guide side computer 30 (S111) and accompanying shopping applicants. In step S112, the user accesses the shopping mall server 60 to introduce the optimal product corresponding to the interest category and the item, and introduces the user's interested item and the recommended product (S113).

Accompanying shopping applicants temporarily store the interest product information using a bookmark function, etc. to compare and purchase the products of interest among the recommended products or introduced products of the shopping guide (S114).

The companion shopping user compares the quality, specifications, functions, and prices of the temporarily stored interest products and various other products (S115), and determines the products to be purchased through the shopping guide, consultation, and companion shopping participants (S116). S117).

At this time, if there is no product to purchase, the accompanying shopping participants may request the shopping guide to introduce other shopping malls and other products (S118).

When the co-shopping participant decides the purchased product and wants to purchase the product, the user selects the order (300), selects the product to order, creates an order form and processes the payment (S119), and the ad server 70 reads the advertisement database 124. Expose the advertisement on the screen of the accompanying shopping participants except for (S120) and generates an advertising performance database (125).

When the product order is completed, click on the shopping guide evaluation (300), evaluate the professionalism and affinity for the shopping guide that accompanies the accompanying shopping (S121), and click the companion shopping end (300). To end (S122).

According to the method of online shopping with accompanying shopping guide, these shopping users can receive high quality shopping service more than offline through the consultation and recommendation of the shopping guide. In addition, all the participating shopping participants with the shopping group can use the video counseling program to simultaneously view products on the same screen and exchange their opinions in real time.

The present invention is not limited to the above-described embodiment, of course, it is possible to modify by those skilled in the art without departing from the spirit of the present invention. Therefore, the scope of the claims in the present invention will not be defined within the scope of the detailed description will be limited to the claims described below.

Internet accompanying shopping method with a shopping guide according to the present invention

First, it is possible to purchase optimal products reflecting personal characteristics and needs through the introduction, recommendation, and usage guide of shopping guides, thereby reducing economic losses such as returns and refunds due to consumer's misunderstanding.

Second, it can solve the time, cost, loss of purchase opportunity, etc. incurred by the actual consumer's intention process through telephone or e-mail, etc., which occurs when purchasing a gift or a third-party product. Unnecessary consumption can be reduced.

Third, the shopping guide, a product expert, will expand the e-commerce of specialized products, and the job creation effect of a new professional occupation, the shopping guide, is also expected.

In addition, the present invention, the Internet accompanying shopping service with a shopping guide to view the same product at the same time with the guide of the shopping guide and can exchange opinions between participants through real-time video, voice, text chat, etc. Available for purchase.

Claims (9)

In the method for the internet accompanying shopping service with a shopping guide (a) applying for the shopping after the user joins and logs in, selecting a category of the product to be purchased, inputting an item of interest and a budget, and forming a shopping group to shop with the user; (b) Selecting a shopping guide or booking a shopping guide by looking at the connection status (waiting, guiding, not connected), user rating, profile, etc. of a product expert searched by the category and interest items registered at the time of application for accompanying shopping. Selecting a shopping guide through; (c) accompanying all shopping participants sharing the same screen with the guidance of a shopping guide, moving to an internet shopping mall having recommended products and user interest items, and shopping while receiving detailed product descriptions; (d) determining the purchased product through a search for interest items, real-time consultation, and exchange of opinions between the shopping guide and the accompanying shopping participants; (e) pushing the advertisements to the shared screens of other users when the accompanying shopping participants select the products to purchase individually and perform the ordering procedure; (f) A method of accommodating internet shopping with a shopping guide, comprising the steps of: the professionalism of the accompanying shopping guide, the evaluation of user satisfaction, and the end of the accompanying shopping. The method of claim 1, wherein step (a) (a1) signing up as a member and logging into the companion shopping site; (a2) selecting a shopping menu and selecting or inputting a shopping category according to the on-screen instructions; (a3) registering items of interest and budgets; (a4) creating a shopping group to form a companion shopping group to jointly participate in the companion shopping; (a5) after confirming the attendance of the accompanying shopping participants, applying for the accompanying shopping, and In particular, in the forming of a shopping group in step (a4), a shopping group name, a participant's capacity, etc. can be designated, a group can be created by selecting an option such as recording / publishing, or a shopping group search can be made to participate in a shopping group created by others. The public option means that a shopping group with insufficient capacity allows other participants to enter before the end of the accompanying shopping.The recording option includes recording the accompanying shopping process through recording and opening it to the user who wants eye shopping. Internet shopping service with a shopping guide. The method of claim 1, wherein step (b) (b1) searching for the shopping guide extracted from the shopping guide database 121 according to the items of interest and the shopping category entered in the accompanying shopping application; (b2) selecting a shopping guide based on the searched shopping guide's profile, user reputation, and connection status (waiting, guiding, not connected); (b3) A method of accommodating online shopping with a shopping guide, comprising: applying for a shopping guide reservation in order to select a preferred shopping guide. The method of claim 1, wherein step (c) (c1) the shopping guide synchronizing the screens of all the participating shopping participants by using an image counseling program and moving to a shopping mall having products to be recommended; (c2) the shopping guide introducing the product in the form of a voice or a text consultation by placing a recommendation product and a product to be introduced on a frame of a synchronized screen; (c3) A method for accommodating online shopping with a shopping guide, comprising the step of temporarily accommodating items of interest for the comparable purchase by the accompanying shopping participants. The method of claim 1, wherein step (d) (d1) comparing the goods by checking details related to quality and price, such as use price, specification, and performance, using detailed information of the goods temporarily stored for optimal product purchase; (d2) receiving a supplementary explanation or recommending a product through a supplementary explanation or a recommendation request for an individual product to a shopping guide, and accompany shopping participants to exchange opinions about the product; (d3) A method of accommodating online shopping with a shopping guide, comprising the steps of determining a purchase product or requesting shopping of another product through an offer of a shopping guide and an exchange of opinions of the accompanying shopping participants. The method of claim 1, wherein step (e) (e1) accompanying shopping participants individually selecting an order menu on the companion shopping screen and performing product order and payment in a shopping mall; (e2) When the companion shopping participant selects the order and performs the ordering procedure, the internet companion shopping service method with the shopping guide, characterized in that the advertisement is displayed on the synchronized screen of the companion shopping participant except the orderer. The method of claim 1, wherein step (f) (f1) selecting the shopping guide evaluation menu when the shopping, such as a product order, is completed, and transmitting the grades of the shopping guide's expertise, affinity, and shopping satisfaction to the accompanying shopping server; (f2) Companion shopping participants and the shopping guide after the simple greetings, comprising the step of ending the accompanying shopping, the accompanying Internet shopping service method with a shopping guide. A companion shopping server including a companion shopping operation processor, a shopping guide database, a companion shopping reservation database, a member database, an advertisement database, an advertisement performance database, and a product database; A user computer capable of accessing the companion shopping server via the Internet; It is equipped with a shopping guide side computer equipped with an image camera capable of connecting to a video consultation server through the Internet and sending images. The accompanying shopping server When a member accesses the companion shopping site, enters a product category, interest items, budget, etc., creates a shopping group, and applies for companion shopping, You can search for a shopping guide that specializes in the relevant category and items of interest, view the printed shopping guide's profile and user rating, etc. Share the same screen with the guide of the shopping guide, go to the Internet shopping mall with recommended products and items of interest, while shopping by receiving detailed product descriptions, the shopping guide and the accompanying shopping participants decide the products to purchase through real-time consultation and product search, If you choose to place an order and perform the ordering process, the advertisement is displayed on the screen of another user, and the online shopping system with shopping guides is characterized by evaluating user satisfaction with the shopping guide before the completion of the accompanying shopping. The method of claim 8, wherein the accompanying shopping server Companion shopping server with a built-in program to support the accompanying shopping application and shopping guide selection by the companion shopping applicant; Video counseling server with a built-in program that can synchronize the screen by the shopping guide and consult with a video, voice, text, etc. Internet accompanying shopping service system with a shopping guide, characterized in that it comprises an advertisement server for pushing the advertisement on the screen of the other user by the ordering event of the orderer.

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