KR20090000565A - Taxi call service system and its service method - Google Patents

Abstract

The present invention relates to a taxi call service system and a service method thereof, and more particularly, when a call service is requested using a passenger terminal possessed by a passenger, an empty taxi is allocated so that a taxi arrives at the passenger in the shortest time. The present invention relates to a taxi call service system for transmitting a requested call service content to a taxi terminal provided in a taxi, and a service method thereof.

Therefore, the present invention has the effect of being provided exactly the call service at the time the passenger wants, has the effect of providing the taxi driver with a route to the taxi to the customer in the shortest time, the taxi terminal provided in the taxi taxi meter By providing all functions, receipt printing function, card / cash payment function, navigation function, call service function, etc., the environment inside the taxi is simplified, which makes work easier and the riding environment is improved.

Description

Taxi call service system and service method {Call Service system for taxy and method

1 is a configuration of a conventional taxi call service system

2 is a flowchart of a conventional taxi call service

3 is a configuration of a taxi call service system according to the present invention

4 is a view illustrating a taxi terminal provided in a taxi according to the present invention

5a to 5c are exemplary views of a call service terminal among taxi terminals according to FIG.

6 is a block diagram of a call center server according to the present invention.

7 is a flowchart of a taxi call service method according to the present invention.

* Description of the main drawing codes *

100: passenger terminal 200: taxi terminal

210: meter 211: receipt output unit

220: call service terminal 221: navigation unit

222: first payment processing unit 223: second payment processing unit

224: third payment processing unit 225: traffic situation key operation unit

226: GPS receiver 227: data transceiver

300: call center server 310: first data receiving interface

320: reception application unit 330: first DB

340: second data receiving interface

350: control application unit 360: the second DB

370: third DB 400: transmission server

The present invention relates to a taxi call service system and a service method thereof, and more particularly, when a call service is requested using a passenger terminal possessed by a passenger, an empty taxi is allocated so that a taxi arrives at the passenger in the shortest time. The present invention relates to a taxi call service system for transmitting a requested call service content to a taxi terminal provided in a taxi, and a service method thereof.

As shown in FIG. 1 as a related art, a taxi call service system includes a wired / wireless telephone 10, a call center 20 and a taxi provided with a plurality of terminals communicating with the call center 20. 1-30-n), the taxi call service using the above configuration consists of the following steps.

Step (S1) is a private taxi or a corporate taxi equipped with a taxi terminal for communicating with the call center to the call center (S1), and requesting a call service to the call center with a wired or wireless telephone provided by the passenger to receive a taxi call service ( S2) and the call center requesting the call service requests the call service request to a TRS terminal provided in the subscribed private taxi or a corporate taxi using frequency common communication (hereinafter referred to as TRS). It is made to the step (S3) for transmitting.

The above-described conventional technology has a problem in that the call service to the passenger is based on the shortest distance, and thus there is a problem that the passenger cannot provide the call service at the desired time when there is a vehicle delay in the shortest path.

Another problem is that since the navigation route data provided to the taxi provides only the shortest distance regardless of traffic conditions, the call service time is irregular and thus the passengers have a lower confidence in the call service.

Another problem is that the TRS terminal, taxi meter, receipt printer, card / cash machine, etc. are installed inside the taxi, and according to the taste of taxi drivers, a mobile terminal holder, navigation, etc. are used, resulting in high cost and complicated in-car environment. Due to the poor work and riding environment was a problem.

Accordingly, the present invention has been made to solve the above problems and an object of the present invention is to allow a taxi to arrive in the shortest time to the passenger requesting a call service.

Another object is to provide the taxi terminal with route data that can be reached in the shortest time to the boarding position requested by the passenger.

Another object is to provide a terminal capable of performing various functions including a meter function, a call service function, a navigation function, a credit card or a transportation card payment function, and the like.

In addition, another purpose is that the call center server receives data such as vehicle location, vehicle speed, direction of travel transmitted from the call taxi vehicle, and data such as communication activity, vehicle delay, and traffic congestion generated by pressing a key of a vehicle terminal. It is used to build a traffic information DB to provide vehicle dispatch or driving route.

According to an embodiment of the present invention for achieving the above object, the taxi call service system is a passenger terminal for generating a request data or voice including the ride position information for the passenger to request a call service, a meter for calculating the fare And a call service terminal displaying a route arriving in the shortest time from the current position of the taxi to the passenger's riding position, the ride data or the empty vehicle data for determining whether the passenger is boarded by the meter and the call service terminal, Taxi terminal for generating location data for determining the current position of the taxi, traffic information data for determining the road conditions around the current position of the taxi, the request data of the passenger terminal, the ride data or the free car data of the taxi terminal Receiving and storing location data and traffic information data, and extracting the stored request data A call center server for extracting location data having the vehicle data suitable for the request data and analyzing the extracted location data and traffic information data to generate optimal route data and answer data, and a call center server for the route data and request data Received from the transmission to the taxi terminal, characterized in that consisting of a transmission server for receiving the response data from the call center server and transmits to the passenger terminal.

According to an embodiment of the present invention, the meter may display ride data or empty vehicle data with an output voltage differently generated when a fare settlement operation is performed by a passenger and when the fare settlement operation is not performed because the passenger does not board. It is characterized by generating.

According to one embodiment of the invention, the call service terminal displays the information contained in the request data received from the transmission server and the route data that can arrive in the shortest time to the location of the passenger terminal possessed by the customer A navigation unit for receiving and displaying, a first payment processing unit for processing the taxi fare with an RF card, a mobile phone, a cash card and generating authentication data, and a payment processing process for the taxi fare with an MRS card and generating authentication data. 2 a payment processing unit, a third payment processing unit for processing a taxi fare using an IC card and generating authentication data, a traffic situation key operation unit for generating traffic information data by selecting a key suitable for the surrounding road conditions during operation; GPS location receiving unit for receiving data, and the request data and route data received and transmitted to the navigation unit, Send and receive authentication data of the first, second, and third payment processing units, transmit the traffic information data of the traffic state key operation unit to a call center server, and transmit the position data of the GPS location receiver unit to a call center server. Characterized in that it consists of a data transmission and reception unit for receiving the ride data and the free car data transmitted to the call center server.

According to one embodiment of the invention, the meter and the call service terminal is characterized in that it is formed in a separate form so that the ride data or the free car data generated in the meter to be transmitted to the call service terminal via a line.

According to an embodiment of the present invention, the call center server includes a first data reception interface unit for receiving request data generated by the passenger terminal, a reception application unit for classifying the received request data by region, and the reception desk. A first DB in which request data classified by region by an application unit is stored for each region, a second data receiving interface for receiving the location data, traffic information data, ride data, or vehicle data; and the request data, ride data or Receives empty car data, location data, traffic information data, stores the corresponding DB, extracts stored request data, extracts location data with empty car data suitable for the request data, and combines the extracted location data with traffic information data. And generating answer data and proceeding using the location data. Control application for generating the direction data vehicle speed data, and a second DB for storing the position data, ride data or vacant vehicle data, and a third DB for storing the traffic information data, driving direction data and vehicle speed data It is characterized by.

According to an embodiment of the present invention, the passenger terminal generates voice data and transmits the generated voice data to a call center server, characterized in that a call service is provided.

According to an embodiment of the present invention, the third DB is characterized in that the traffic information data, the driving direction data and the vehicle speed data for confirming the road situation in real time.

According to an embodiment of the present invention, the control application unit extracts the request data and voice data requested by the passenger from the first DB, and the empty vehicle data within a predetermined radius based on the location information of the extracted request data and voice data. Extract all the location data having a second DB and each of the extracted location data is combined with the traffic information data stored in the third DB to generate respective route data arriving at the boarding position and in the shortest time of the generated route data. Characterized in that the vehicle by transmitting the route data to the taxi terminal for transmitting the position data to the boarding position.

According to an embodiment of the present invention, the control application unit is characterized in that for generating the response data including the information, such as the vehicle number, vehicle model for the taxi equipped with the taxi terminal corresponding to the searched position data.

According to an embodiment of the present invention, if the route data and the request data are not transmitted to the taxi terminal provided in the taxi, the transmission server sends the route data and the request data to the mobile communication terminal of the driver owning the taxi terminal. Characterized in that the transmission.

According to another embodiment of the present invention, a passenger client generating request data or a voice including ride position information for requesting a call service by a passenger, a meter for calculating a fare, and a passenger's ride at a current position of a taxi It consists of a call service terminal that displays the route arriving in the shortest time to the location, the ride data or vacancy data for determining whether the passenger boarding by the meter and the call service terminal, the position data for determining the current position of the taxi Receiving a taxi terminal for generating traffic information data for determining a road situation around the current location of the taxi, request data of the passenger terminal, ride data or vacant vehicle data, location data and traffic information data of the taxi terminal; And storing the stored request data to obtain an empty vehicle data suitable for the request data. The call center server extracts the location data and analyzes the extracted location data and traffic information data to generate optimal route data and answer data, and registers them on the web, and calls the route data and request data registered on the web. Received from the center server and sent to the taxi terminal, characterized in that consisting of a transmission server for receiving the response data from the call center server and transmits to the passenger client by email of the passenger.

According to another embodiment of the present invention, the passenger terminal may generate voice data and transmit the generated voice data to a call center server to receive a call service.

According to another embodiment of the present invention, if the route data and the request data are not transmitted to the taxi terminal provided in the taxi, the route data and the request data to the mobile communication terminal of the driver owning the taxi terminal. It is characterized by the transmission.

According to another embodiment of the present invention, a passenger terminal possessed by a passenger generates request data including location information for the passenger to receive a call service, and transmits the request data to the call center server; Taxi terminal consisting of a service terminal is provided and the step of generating ride data or free car data, location data, traffic information data in the taxi terminal to the call center server, the request data, ride data or Storing empty car data, location data, and traffic information data in a DB; extracting request data stored in the DB; extracting location data having an empty car data suitable for the request data; and combining the extracted location data and traffic information data. Generating route data and answer data; and calling the route data by the transmission server. To receive from the data server to transmit the call to the service terminal, and transmits the server response data received from the call center server is characterized in that the step consisting of transmitting to the passenger terminal.

According to another embodiment of the present invention, the transmission server further comprises a web server, characterized in that for transmitting the response data in the passenger's e-mail to the call service request applied on the web.

According to another embodiment of the present invention, if the route data, the request data is not transmitted to the taxi terminal provided in the taxi, the route data, request to the mobile communication terminal of the driver owning the taxi terminal It is characterized by transmitting data.

According to another embodiment of the present invention, the passenger terminal may generate voice data and transmit the generated voice data to a call center server to receive a call service.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

3 is a configuration diagram of a taxi call service system according to the present invention, wherein the system includes a taxi terminal 200, a call center server 300, and a transmission server 400 including a passenger terminal 100, a meter, and a call service terminal. It is composed.

More specifically, the passenger terminal 100 corresponds to a GPS embedded wired / wireless terminal, a device capable of internet communication, a mobile communication terminal, etc., and generates request data for requesting a taxi call service by accessing a call center server 300. And transmits the generated request data to the call center server 300, and receives the response data for the request data from the call center server (300).

In addition, the request data includes information on the date and time, the boarding location, the caller ID, the personal information, etc. for the passenger who wants the call service using the passenger terminal 100 to receive the call service. It is transmitted to the center server 300.

Meanwhile, the passenger terminal 100 may request a call service from the call center server 300 using voice data. That is, the passenger who wants the call service transmits the information about the date, time, ride location, caller ID display, personal information, etc. for receiving the call service using the passenger terminal 100 as voice data to the call center server 300. The call service is started by the voice data.

In addition, the answer data includes information regarding arrival time, taxi number, estimated time of arrival, boarding location, and the like. The answer data is displayed on the display unit of the passenger terminal 100, and a personal computer among devices capable of internet communication. When receiving the response data to the email to send the response data to be displayed. In particular, after transmitting the request data and the telephone number to be answered to the personal computer, it is also preferable to receive the response data to the telephone number.

In addition, by installing a microphone in a personal computer and through the microphone to transmit the voice data generated by inputting the date and time, ride location, personal information, etc. for receiving the call service to the call center server 300 desirable.

As shown in FIG. 4, the taxi terminal 200 preferably includes a meter 210 and a call service terminal 220 in one piece or a separate type, and the meter 210 and the call service terminal 220 in the case of a detachable type. It is preferable that a separate connection line is provided for data exchange therebetween.

The meter 210 generates different output voltages when the passengers board the fare settlement operation and when the passengers do not board the fare settlement operation. Therefore, when the call service terminal 220 is connected to the taxi meter 210, the call service terminal 220 detects in real time the case of the ride and the vacant vehicle through the change in the output voltage of the meter signal line, and the ride data or the vacant vehicle from time to time. Generates data and transmits the ride data or the free vehicle data to the call service terminal 220.

The call service terminal 220 includes a navigation unit 221, a first payment processing unit 222, a second payment processing unit 223, a third payment processing unit 224, a traffic status key operation unit 225, and a GPS location receiving unit. 226 and a data transmission / reception unit 227.

The navigation unit 221 of the call service terminal 220 receives a date and time for receiving a call service included in the request data received from the transmission server 400 through the data transmission and reception unit 227, and a ride position. Information about the caller's number is displayed, and the route data that arrives at the shortest time to the boarding position is received from the transmission server 400 and displayed.

The first payment processing unit 222 of the call service terminal 220 is provided to pay a taxi fare using an RF card, a mobile phone, a cash card, and is disposed in front as shown in FIG. 5A for convenience of use. It is preferable.

The second payment processing unit 223 of the call service terminal 220 is provided for paying a taxi fare using a magnetic strip reader (MSR) card, and is disposed at the front lower end as shown in FIG. 5C for convenience of use. It is desirable to.

The third payment processing unit 224 of the call service terminal 220 is provided to pay a taxi fare using an integrated circuit (IC) card, and it is disposed on the right side as shown in FIG. 5C for convenience of use. desirable.

The first payment processing unit 222, the second payment processing unit 223, and the third payment processing unit 224 is a receipt is issued through the receipt issuing unit 211 provided in the meter 210 processed amount of money and RF The authentication data is transmitted and received with the call center server 300 through the data transmission / reception unit 227 for the taxi fare processing such as a card, a mobile phone, a cash card, an MSR card, and an IC card.

The traffic status key operation unit 225 of the call service terminal 220 is provided with a button, a delay button, a congestion button, and the like, and when a taxi driver selects a button corresponding to a surrounding road situation while driving, the corresponding button corresponds to the selected button. Traffic information data is transmitted to the call center server 300 through the data transmission and reception unit 227.

The GPS location receiver 226 of the call service terminal 220 receives the location data and the received location data is transmitted to the call center server 300 through the data transceiver 227.

The data transmitting / receiving unit 227 of the call service terminal 220 receives request data, voice data, and route data from the call center server 300 and transmits the received data to the navigation unit 221. Send and receive authentication data of the payment processing unit 222, 223, 224, transmit the traffic information data of the traffic status key operation unit 225 to the call center server 300, and transmit the position data of the GPS location receiver 226 to the call center Transmission to the server 300, and receives the ride data and the free vehicle data of the meter 210 and transmits to the call center server (300).

As shown in FIG. 6, the call center server 300 performs a call service, and includes a first data receiving interface unit 310, a reception application unit 320, a first DB 330, and second data. The reception interface unit 340, the control application unit 350, the second DB 360, and the third DB 370 are configured.

The first data receiving interface 310 of the call center server 300 receives request data generated by the passenger terminal 100 possessed by the passenger to receive a call service, and the received request data is received by the reception application unit ( To 320).

In addition, the passenger receives the voice data for receiving the call service using the passenger terminal 100 possessed by the passenger and transmits the received voice data to the reception application unit 320.

The reception application unit 320 of the call center server 300 receives and stores a plurality of request data and transmits the data to the first DB 330 for classification in each region in order to be processed according to the order in which the request data is received. do.

In addition, when the voice data is received at any time, the call center client connected to the reception application unit 320 receives the voice data to receive the voice data, that is, a date and time for receiving a call service, a ride location, a caller ID, and personal information. Receives the information related to the reception application unit 320 and transmits to the first DB 330 to be classified by each region in order to be processed according to the received order and stored.

The first DB 330 of the call center server 300 stores request data and voice data transmitted through the reception application unit 320 for each region.

The second data receiving interface 340 of the call center server 300 is location data by the GPS location receiving unit 226 of the taxi terminal 200 provided in the taxi and traffic information by the traffic status key control unit 225. Receive the data and ride data or the free car data by the meter 210 and transmits to the control application unit 350.

The control application unit 350 of the call center server 300 stores the position data received at the second data receiving interface 340 and the free vehicle data and the ride data of the meter 210 in the second DB 360. The received traffic information data is stored in the third DB 370.

In particular, the control application unit 350 stores the driving direction data and the vehicle speed data generated by using the position data stored in the second DB 360 in the third DB 370.

The driving direction data and the vehicle speed data are generated from the continuously received position data by determining the driving direction of the taxi using two position data, and proceeding between the distance between the two position data and the two position data. Vehicle speed data is generated by determining vehicle speed using time.

In addition, the control application 350 is the location data and the empty car stored in the second DB 360 to send a taxi to the passenger in the shortest time since the request data stored in the first DB 330 is for the passenger to receive the call service Data, ride data, and traffic information data stored in the third DB 370 are analyzed to generate route data, and the route data is transmitted to the call service terminal 220.

In particular, since the taxi moves and the passengers get on and off, the position data, the ride data or the free car data are changed in real time, so the location data, the ride data or the free car data stored in the second DB 360 is updated in real time.

In addition, the control application unit 350 extracts the request data and voice data requested by the passenger from the first DB 330 for the taxi allocation, and a predetermined radius based on the location information of the extracted request data and voice data The location data included therein is extracted from the second DB 360, and the extracted location data is location data having empty vehicle data, and a plurality of location data having empty vehicle data may be extracted.

Therefore, the plurality of location data having the extracted empty vehicle data is traffic information data stored in the third DB 370 (the driver can know the traffic situation by pressing the traffic status key operation unit 225 provided in the taxi terminal 200). Data and the direction data determined by the control application and the vehicle speed data.) To generate the route data for each of the plurality of position data that can be reached in the shortest time to the position to receive the call service.

Search for a taxi terminal 200 continuously transmitting the position data that can arrive to the passenger fastest from the route data generated in this way, the arrival time of the taxi corresponding to the searched taxi terminal 200, vehicle number, car model, etc. In addition, to generate the answer data including information on the estimated time of arrival, ride position.

The route data and answer data generated in this way are transmitted to the transmission server 400.

In particular, the route data predicts the arrival time of the passenger using the driving direction data and the vehicle speed data stored in the third DB 370.

The second DB 360 stores the position data, the ride data and the vehicle data among the position data, the traffic information data, the vehicle data and the ride data received by the second data receiving interface 340.

The third DB 370 stores the traffic information data generated by the traffic condition key manipulation unit 225 of the call service terminal 220 and the vehicle speed data generated by the control application unit 350. .

Therefore, the traffic information data, the direction data and the vehicle speed data is updated in real time to check the road situation in real time.

The transmission server 400 transmits the route data generated by the call center server 300 to the taxi terminal 200 and transmits the response data generated by the call center server 300 to the passenger terminal 100. For example, the transmission server 400 transmits any one of a text message format, a multimedia message format, a video message format, and a message format to be displayed properly on the passenger terminal 100 and the call service terminal 220.

In particular, the transmission server 400 may further include a web server to transmit the response data to the passenger's e-mail regarding the call service request applied on the web.

In addition, when the route data and the request data are not transmitted to the taxi terminal 200 provided in the taxi, it is preferable to transmit the route data and the request data to the mobile communication terminal of the driver who owns the taxi terminal 200. In addition, the taxi owner for performing the present invention registers personal information including a phone number in the call center server.

7 is a flowchart illustrating a taxi call service service method according to the present invention, wherein the taxi call service method includes the following steps.

The passenger terminal possessed by the passenger generates request data including location information for the passenger to receive the call service and transmits the request data to the call center server (S10), and a taxi terminal including a meter and a call service terminal in the taxi is provided. And generating ride data or vacant vehicle data, location data, and traffic information data in the taxi terminal (S20), and request data, ride data or vacant vehicle data, and position data transmitted to the call center server. And storing the traffic information data in a DB (S30), extracting the request data stored in the DB, extracting the location data having the vehicle data suitable for the request data, and combining the extracted location data with the traffic information data. Generating data and answer data (S40), and the transmission server receives the route data from the call center server Transmitting to the call service terminal and the response data is received from the call center server and transmits to the passenger terminal (S50).

In more detail, the passenger terminal possessed by the passenger generates the request data including the location information for the passenger to receive the call service and transmits the request data to the call center server (S10), wherein the GPS embedded wired / wireless terminal possessed by the passenger, Generates request data for requesting a taxi call service to the call center server 300 using a passenger terminal 100 such as a device capable of internet communication, a mobile communication terminal, and the like, and uses the generated request data as a call center server 300. To transmit.

In addition, a caller connected to the call center server 300 with voice data includes information on a date, time, ride location, caller ID display, personal information, etc., for a passenger who wants a call service to receive a call service using the passenger terminal 100. The call service is started by the voice data transmitted to the call center server 300 through the center client.

The taxi terminal is provided with a meter and a call service terminal in the taxi and the step of generating a ride data or free car data, location data, traffic information data in the taxi terminal to the call center server (S20) to calculate the taxi fare Call service terminal consisting of the navigation unit 221, the first, second, third payment processing unit 222, 223, 224, traffic status key operation unit 225, GPS location receiver 226 and data transmission and reception unit 227 Taxi terminal 200 composed of a 220 and a meter 210 generates ride data or empty vehicle data generated by the meter 210 and the call service terminal 220, and the GPS position receiver 226. Generate location data, generate traffic information data by the traffic condition key control unit 225, and transfer the generated ride data or free car data, location data, and traffic information data to the call center server 300; Send.

The step S30 of storing the request data, the ride data or the vacant vehicle data, the position data, and the traffic information data transmitted to the call center server in the DB includes a plurality of passenger terminals 100 possessed by the passengers and provides a call service to the passengers. Since there are a plurality of taxi terminals 200 provided in the cab to perform, the request data is stored in the first DB 330 to simultaneously perform a call service, and the position data, the vacant car data, or the ride data are stored in the second DB 360. ), The traffic information data is stored in the third DB (370).

Extracting the request data stored in the DB to extract the location data having the vehicle data suitable for the request data and to generate the route data and the answer data by combining the extracted location data and traffic information data (S40) The location stored in the second DB 360 included in a predetermined radius of the location information of the extracted request data in order to extract request data stored in the first DB 330 and to send a taxi to the passenger in the shortest time. The route data and the customer transmitted to the taxi terminal 200 provided in the taxi for the position data that can be reached in the shortest time by extracting the position data having the empty vehicle data from the data and combining the extracted position data and the traffic information data. Answer data to be transmitted to the passenger terminal 100 of the transmission to the transmission server 400.

Transmitting the route data from the call center server to the call service terminal and transmitting the response data from the call center server to the passenger terminal (S50) in the shortest time to the point where the passenger is located. The route data that can arrive is received by the taxi terminal 200 provided in the taxi from the transmission server 400, the route is displayed in the navigation unit 221 of the taxi terminal 200, and the taxi arrives in the shortest time. Answer data including information such as vehicle number, model, arrival time, arrival location, and the like is received and displayed on the passenger terminal 100 possessed by the passenger from the transmission server 400.

In particular, the transmission server 400 may further include a web server to transmit response data in a passenger's e-mail with respect to a call service request applied on the web.

On the other hand, when the call sensor server 300 fails to generate the route data and the answer data despite receiving continuous request data from the passenger terminal 100, the call sensor server 300 transmits a message that the call service is impossible to the passenger terminal 100. .

In addition, when the route data and the request data are not transmitted to the taxi terminal provided in the taxi, it is preferable to transmit the route data and the request data to the mobile communication terminal of the driver owning the taxi terminal. Taxi owners to register personal information, including the phone number on the call center server.

Not only can the taxi call service of the present invention be performed using the request data described in steps S10 to S50 described above, but also the taxi call service can be performed using voice data.

Although the present invention has been described in detail so far, it should be apparent that the embodiments mentioned in the process are only illustrative, and not restrictive, and the present invention is provided by the following claims. Within the scope not departing from the scope of the present invention, changes in the components that can be coped evenly will fall within the scope of the present invention.

As described above, the present invention has the effect that the passenger is provided exactly the call service at the desired time, has the effect of providing the taxi driver a route to reach the customer in the shortest time, the taxi terminal provided in the taxi Taxi meter function, receipt output function, card / cash payment function, navigation function, call service function, etc. can all be performed by providing a taxi terminal to simplify the environment inside the taxi, it has the effect of excellent taxi work and riding environment. .

Claims (17)

A passenger terminal for generating voice or request data including boarding position information for the passenger to request a call service; It consists of a meter for calculating the fare and a call service terminal for displaying the route arriving in the shortest time from the current position of the taxi to the passenger's riding position, the ride to determine whether the passenger boarding by the meter and the call service terminal A taxi terminal for generating data or vacant vehicle data, location data for determining the current location of the taxi, and traffic information data for determining a road situation around the current location of the taxi; Receives and stores the request data of the passenger terminal, the ride data or the vacant vehicle data, the position data and the traffic information data of the taxi terminal, extracts the stored request data to extract the position data having the vacant vehicle data suitable for the request data. A call center server analyzing the extracted location data and traffic information data to generate optimal route data and answer data; And And a transmission server configured to receive the route data and the request data from a call center server and transmit the route data and the request data to a taxi terminal, and receive the response data from the call center server and transmit the response data to a passenger terminal. The method of claim 1, wherein the meter Taxi call service system characterized in that to generate the ride data or the empty car data with the output voltage generated differently when the passenger performs the fare settlement operation by boarding and the passenger does not board the fare settlement operation. The method of claim 1 or 2, wherein the call service terminal A navigation unit which displays information included in the request data received from the transmission server and receives and displays route data which can arrive in a shortest time to a place where a passenger terminal carried by a customer is located; A first payment processing unit for processing a taxi fare using an RF card, a mobile phone, and a cash card and generating authentication data; A second payment processing unit for processing a taxi fare using an MRS card and generating authentication data; A third payment processing unit for processing a taxi fare using an IC card and generating authentication data; A traffic situation key operation unit which selects a key suitable for a surrounding road situation and generates traffic information data during operation; GPS location receiving unit for receiving location data; And Receiving the request data and the route data and transmitting the request data and the route data to the navigation unit, transmitting and receiving the authentication data of the first, second, and third payment processing units, and transmitting the traffic information data of the traffic state key manipulation unit to a call center server; And a data transmitting / receiving unit configured to transmit the position data of the GPS position receiving unit to a call center server and to receive the ride data and the empty vehicle data of the meter and transmit the received position data to the call center server. The taxi call service system according to claim 1, wherein the meter and the call service terminal are separately formed so that the ride data or the empty car data generated by the meter are transmitted to the call service terminal through a track. The method of claim 1, wherein the call center server A first data receiving interface unit for receiving request data generated by the passenger terminal; A reception application unit for classifying the received request data by region; A first DB for storing request data classified by region by the reception application by region; A second data receiving interface for receiving the location data, traffic information data, ride data, or vacant vehicle data; Receives the request data, ride data or free car data, location data, traffic information data, stores the corresponding DB, extracts stored request data, extracts location data having a free car data suitable for the request data, and extracts the location data. A control application unit for generating route data and answer data by combining the traffic information data and generating vehicle direction data using the position data; A second DB in which the position data, the riding data or the empty vehicle data are stored; And Taxi call service system, characterized in that consisting of a third DB, wherein the traffic information data, direction data and vehicle speed data is stored. The taxi call service system according to claim 1 or 5, wherein the passenger terminal generates voice data and transmits the generated voice data to a call center server to receive a call service. The taxi call service system according to claim 6, wherein the third DB stores traffic information data, direction data, and vehicle speed data for confirming road conditions in real time. The method of claim 5, wherein the control application unit Extracting request data and voice data requested by the passenger from the first DB and extracting all position data having empty vehicle data within a predetermined radius based on the location information of the extracted request data and voice data from the second DB; Each of the extracted location data is a taxi terminal that generates each route data arriving at the boarding position in combination with the traffic information data stored in the third DB and transmits the position data arriving at the boarding position in the shortest time. Taxi call service system, characterized in that for transmitting the route data. The method of claim 8, wherein the control application unit Taxi call service system, characterized in that for generating the answer data including information, such as vehicle number, vehicle model for the taxi is installed corresponding to the searched position data. The method of claim 1, wherein the transmission server Taxi call service system, characterized in that for transmitting the route data, the request data to the mobile communication terminal of the driver owning the taxi terminal, if the route data, request data is not transmitted to the taxi terminal provided in the taxi. A passenger client generating request data or voice including boarding position information for the passenger to request a call service; It consists of a meter for calculating the fare and a call service terminal for displaying the route arriving in the shortest time from the current position of the taxi to the passenger's riding position, the ride to determine whether the passenger boarding by the meter and the call service terminal A taxi terminal for generating data or vacant vehicle data, location data for determining the current location of the taxi, and traffic information data for determining a road situation around the current location of the taxi; Receives and stores the request data of the passenger terminal, the ride data or the vacant vehicle data, the position data and the traffic information data of the taxi terminal, extracts the stored request data to extract the position data having the vacant vehicle data suitable for the request data. A call center server that analyzes the extracted location data and traffic information data and generates optimal route data and answer data and registers them on the web; And Receiving the route data and the request data registered on the web from the call center server and transmits to the taxi terminal, and the response data from the call center server and transmits to the passenger client by email of the passenger characterized in that it consists of a transmission server Taxi call service system. The method of claim 11, wherein the passenger terminal Taxi call service system characterized in that to receive the call service by generating voice data and transmitting the generated voice data to the call center server. The method of claim 11, wherein the transmission server Taxi call service system, characterized in that for transmitting the route data, the request data to the mobile communication terminal of the driver owning the taxi terminal, if the route data, request data is not transmitted to the taxi terminal provided in the taxi. Generating, by the passenger terminal possessed by the passenger, request data including location information for the passenger to receive the call service and transmitting the request data to the call center server; A taxi terminal comprising a meter and a call service terminal in the taxi, the taxi terminal generating ride data or vacant vehicle data, location data, and traffic information data to a call center server; Storing request data, ride data or vacant vehicle data, location data, and traffic information data transmitted to the call center server in a DB; Extracting request data stored in the DB, extracting location data having empty vehicle data suitable for the request data, and generating route data and answer data by combining the extracted location data and traffic information data; And And transmitting the route data from the call center server to the call service terminal and transmitting the response data from the call center server to the passenger terminal. The taxi call service method according to claim 14, wherein the transmission server further comprises a web server to transmit response data in an e-mail of a passenger in response to a call service request applied on the web. The method of claim 15, wherein the transmission server transmits the route data, request data to the mobile communication terminal of the driver owning the taxi terminal, if the route data, request data is not transmitted to the taxi terminal provided in the taxi. Taxi call service method. The method of claim 14, wherein the passenger terminal Taxi call service method characterized in that to receive the call service by generating voice data and transmitting the generated voice data to the call center server.

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