KR20020062017A - Method and system for providing voice information by using the internet - Google Patents

Abstract

The present invention relates to a voice information providing system and method using the Internet that converts text information on the Internet into voice information and provides the voice information through a line corresponding to a specific telephone number. In the prior art, since a computer must be used to obtain information of a specific web site, there is a drawback in that the use environment is limited. If the user can receive text information of a specific website by voice using a normal telephone, the above defects can be solved, as well as any text information on the Internet can be received. In the present invention, text information of a website connected to the Internet or the like is converted into voice information, and the voice information is provided to a predetermined user through a line corresponding to a specific telephone number. Therefore, since the user can connect to the Internet and listen to information by voice even through a regular telephone, the use of the Internet is very easy.

Description

System and method for providing voice information using the Internet {METHOD AND SYSTEM FOR PROVIDING VOICE INFORMATION BY USING THE INTERNET}

The present invention relates to a system and method for providing voice information using the Internet, and more particularly, to a system for converting text information on the Internet into voice information and providing the voice information through a line corresponding to a specific telephone number. And to a method.

Conventionally, a user can access a specific web site on the Internet using a computer having a communication function or the like to obtain information provided by the web site. In general, the information is mostly composed of text, and video and audio information are added to some extent to effectively represent text information. Therefore, you can get most of the information you want by looking at the text.

However, such a conventional technology has a drawback in that a computer must be used to obtain information of a specific website, and therefore, the use environment is limited. If the user can receive text information of a specific website by voice using a normal telephone, the above defects can be solved, as well as any text information on the Internet can be received.

The present invention has been made to solve the above-mentioned shortcomings. The present invention converts text information of a website connected to the Internet into voice information and provides the voice information to a predetermined user through a line corresponding to a specific telephone number. It is an object of the present invention to provide a voice information providing system and method.

SUMMARY OF THE INVENTION In order to achieve the above object, the present invention provides a voice information providing system for converting content of a website on the Internet into voice information and providing the same to a user through a telephone. A voice information providing control unit which performs call processing for providing the voice information corresponding to the command of the specific user; A voice synthesizer which receives the contents on the Internet corresponding to the command of the specific user through the voice information providing control unit in a processed state and converts the contents into a voice to play the voice information through the voice information providing control unit; A voice recognition unit for interpreting a voice command of the specific user provided through the voice information providing control unit and informing the voice information providing control unit; The sentence analyzing unit which receives a command of the specific user from the voice information providing control unit, connects to a specific website on the Internet corresponding thereto, receives predetermined web content, and processes the received text into a comfortable sentence for the user to provide to the voice information providing control unit. ; A cache agent periodically accessing a site on the Internet to be visited, storing content in a predetermined server, and immediately providing the sentence analyzing unit to the sentence analyzing unit when there is content desired by the sentence analyzing unit; It is characterized in that it comprises a web server connected to the sentence analysis unit for providing a website for the voice information providing service.

1 is a block diagram showing an embodiment of a system for providing voice information using the Internet according to the present invention;

FIG. 2 is a flowchart illustrating step by step an embodiment of call processing performed by the voice information providing control unit shown in FIG. 1 to provide voice information; FIG.

3 is a schematic diagram illustrating an embodiment of speech synthesis;

4 is a flow chart showing step by step the operation principle of the speech recognition engine constituting the speech recognition unit;

5 is a flowchart sequentially showing an embodiment of speech recognition;

6 is a block diagram for explaining in detail the operation of the sentence analysis unit shown in FIG.

7 is a schematic diagram illustrating an embodiment of a terminal screen;

8 is a block diagram for explaining in detail the operation of the cache agent shown in FIG.

9 to 25 are views each showing a screen of each situation according to the present invention,

Fig. 26 is a table showing an embodiment of a file playback rule.

<Description of the symbols for the main parts of the drawings>

10: voice information providing control unit 20: voice synthesis unit

30: speech recognition unit 40: sentence analysis unit

50: cache agent 50a: main thread

50b: monitoring thread 50c, 50d, 50e: first, second, third cache thread

60: web server 70: database

80: the Internet

Hereinafter, the embodiment of the present invention will be described in detail with reference to the following drawings.

1 is a block diagram showing an embodiment of a voice information providing system using the Internet according to the present invention, a voice information providing controller 10, a voice synthesizer 20, a voice recognition unit 30, a sentence analysis unit 40 ), A cache agent 50, a web server 60, a database 70, and the Internet 80.

In the figure, the voice information providing control unit 10 is a hardware (also known as an mvoiceweb computer telephony interface engine) example. Each user connected to the board includes an AG-4000 board of NMS Corporation. Perform call processing with respect to Each AG-4000 board can handle 2E1, and a call processing server (not shown) using the EmbossWeb CTI engine can handle DID 6E1, DOD 2E1 per server. Support. The voice information providing control unit 10 is implemented using C / C ++, and consists of three processes in software. The interface between the processes is a distributed component object model, which is an object-oriented technology of Microsoft Corporation. DCOM). The three processes generally mean an incoming call processing process, an outgoing call processing process, and a process of connecting the incoming call with the outgoing call.

FIG. 2 is a flowchart illustrating step by step an embodiment of call processing performed by the voice information providing controller 10 shown in FIG. 1 to provide voice information.

First, a user makes a phone call through a telephone exchange network, for example, a phone number for accessing a system for providing a voice information providing service using a phone, that is, a voice information providing control unit 10, 6200-5000.

The voice information providing control unit 10 processes the signal of the MFC-R2 protocol environment transmitted from the telephone exchange network and connects the incoming call to the system (step 100).

The voice information providing control unit 10 obtains information such as a language used, an Internet address, and whether additional functions are supported from the database 70 (step 102).

The voice information providing control unit 10 initializes the voice synthesis unit 20 and the voice recognition unit 30 (step 104).

The voice information providing control unit 10 interoperates with the speech synthesis unit 20, the speech recognition unit 30, and the sentence analysis unit 40 based on the information obtained from the database 70 to provide text information on the Internet 80. A service that converts the voice information into a voice information is started and a prompt required to use the voice information service is transmitted to the user (step 106).

The user inputs the necessary command according to the prompt reproduced from the voice information providing control unit 10 via a telephone to the voice information providing control unit 10 via a telephone using a dual tone multi-frequency (DTMF) signal or voice by button selection. (A), text information on the voice message is provided (step 108). Here, the voice information providing control unit 10 transfers the text information provided from the sentence analyzing unit 40 to the voice synthesizer 20 so that the voice synthesizer 20 converts the text information into a voice file so that the user can use it. Play it back. In addition, the voice information providing control unit 10 directly interprets a command input as a DTMF signal and transmits a command input as a voice to the voice recognition unit 30 so that the voice recognition unit 30 interprets the voice command to interpret the analysis result. Provide it. However, when the DTMF signal and the voice signal are input at the same time, the DTMF signal is processed first. If the user uses the system in a noisy environment, there is a high probability of false recognition during voice input. At this time, if the user inputs DTMF signal 0, the voice recognition function is turned off in real time. However, even when voice recognition is turned off, you can use the voice recognition function by inputting a voice after pressing the pound sign (#). If the user wants to use voice recognition by default, pressing DTMF signal 0 switches to voice input mode in real time. Depending on the user's environment, it is very convenient to switch to numeric / voice input mode in real time without stopping the service. It is an advantage not found in other voice portal services.

The voice information providing control unit 10 interprets the command input from the user (step 110).

The voice information providing control unit 10 performs step 106 if the service proceeds as a result of the analysis of step 110.

The voice information providing control unit 10 switches the incoming call to a specific relay line corresponding to the outgoing call if the outgoing call occurs as a result of the analysis of step 110 (step 112). Here, the user may return to the voice information providing service after releasing the call connection while using the broadcast generating service. Similarly, even when the other party releases the call connection, it returns to the voice information providing service.

The voice information providing control unit 10 processes the incoming call and sends it to a specific telephone exchange network (step 114).

The voice information providing control unit 10 terminates the service if the call is released as a result of the analysis of step 110 (step 116).

The present invention described above supports a book mark function supported by the general Internet. If the user simply says a book mark to register the page on which the user is currently located in his book mark, the voice information providing control unit 10 registers the current page in the database 70. The voice information providing control unit 10 notifies the user if the user's book mark capacity has been exceeded or the user has not logged in when the user requests the book mark.

If the user wants to log in while using the service, simply say "log in" to go to the login page. Identifiers and passwords can also be entered using numbers, but can also be entered using voice commands. To this end, the user accesses the homepage of the site providing the service of the present invention through the web server 60 and registers an identifier and a password of each site in their own personal setting in advance. And when using the service, you can log in without entering a number by saying "ID" and "password" only for the site you set in personal settings. Therefore, this method has the advantage that the general identifier and password mixed with numbers and alphabets can be used as it is in the telephone service.

You can use a variety of information provided by the Internet. At this time, the contents are listened to by voice rather than visually checked like a general internet terminal, and therefore, important contents may be missed during listening. To solve this problem, back prompt, pause, and forward function are provided during prompt playback. The user can say "back", "stop", "forward" by voice, or input numbers such as "77", "88", and "99" respectively. This function is also an advantage of the present invention that is not provided by other voice portal services.

Like the general Internet, each site contains the necessary ads. By recording the location of the voice file of the advertisement in the Internet content, a sufficient advertising effect can be obtained even in a telephone environment. Unlike other general voice portal services, this feature has the advantage of being able to apply various advertising contents in a short time by simply changing the Internet contents.

Basically, it depends on the service content of Internet content. Thus, the basic prompt is produced as a speech synthesized speech file. In this case, because it is still reproduced as a synthesized sound that differs in terms of human voice and sound quality, it may be monotonous, and thus, there may be a side that is insufficient to obtain active attention of the user. To solve this problem, voice files of various formats, such as voice files recorded by voice actors, can be played. To do this, simply record the location of the voice file that you want to play back to the content of the Internet. Unlike other general voice portal services, this feature has the advantage of allowing quick application of voice files that can produce a variety of effects with simple changes to Internet content.

It supports not only Korean but also other languages. For each language to be extended, immediate support is possible without additional system implementation. The necessary elements are speech synthesis and speech recognition processor of extended language. Since the system is object-oriented elements are implemented, it is possible to extend the language only by changing the database 70 without stopping the service. In addition, the development of speech synthesis and speech recognition processor required for expansion does not affect the system, thus enabling continuous and stable language expansion.

In addition to the basic functions, there are special functions that support after charging a separate usage fee for each site. These functions can be turned on or off in real time, even if the system does not stop.

Outgoing call can be made to the telephone number set in the Internet contents. Calls can be made to the city, the suburbs, mobile phones, and the beeper, and the service can still be used after the disconnected call is released.

The speech synthesis unit 20 basically depends on the contents of the service. That is, the voice synthesis unit 20 may convert and play back all functions that can be checked by the Internet terminal under the control of the voice information providing control unit 10, and give a command by voice. For example, when the voice information providing service is started, the voice synthesizing unit 20 receives Internet content through the voice information providing control unit 10 and converts the Internet content into a voice file. The voice information providing control unit 10 reproduces this voice file with the telephone that has made the call. These tasks are all processed in real time, and the speech synthesis unit 20 and the speech information providing control unit 10 interwork with each other in a distributed element object model environment.

The speech synthesis unit 20 includes a speech synthesis processor for each language for supporting Korean, English, and Japanese, and the speech synthesis interface is also dynamically linked. By applying the distributed element object model structure, it is not limited to the speech synthesis product of a specific company, and the advantage of interworking with any company's product is an advantage. As a special feature, you can play advertisement files or voice-recorded files instead of voice synthesized prompts. In this case, the speech synthesized file is not required, but the system basically performs the speech synthesis so that even if a failure occurs, the prompt playback is not interrupted.

The speech synthesis processor of the speech synthesis unit 20 is implemented with a distributed element object model, which is an object-oriented environment of Microsoft Corporation. Each module of the whole system is also implemented as a distributed element object model environment and has object-oriented functions, so it is easy to extend and change.

3 is a schematic diagram illustrating an embodiment of speech synthesis, and refers to a technology for receiving a text and converting the speech into a human speech. In other words, a text file is input to generate a voice file. The service is a service which can use the contents of the Internet 80 as it is in a telephone environment. Therefore, the text data is received from the Internet 80 as it is. In order to reproduce this to the user, speech synthesis is performed after the speech synthesis is performed.

Features of the speech synthesis processor of the speech synthesis unit 20 may be summarized as follows.

Multilingual languages other than Korean, English, and Japanese are supported. The system adopts Microsoft's distributed element object model, so each module has object orientation. Therefore, when developing speech synthesis processor for each language, it can be developed separately without affecting service by developing with distributed element object model environment and can be applied immediately without any system stop even when applied. In the event of a failure in the speech synthesis processor, a change to the alternative speech synthesis processor is possible in real time. In other words, it is possible to change the voice synthesis processor without stopping the entire system by only changing the configuration data, thereby minimizing the fault maintenance time.

The voice recognition unit 30 may allow the user to use the service only with his or her voice command. DTMF signal input is supported by default. Voice recognition function can be turned on / off by site. Therefore, the system is dynamically applied only to sites that will support voice recognition. In case of supporting Korean, English and Japanese, the language recognition process is applied depending on the site. The speech recognition processing interface of the speech recognition unit 30 is not limited to a speech recognition product of a specific company in the case of providing an environment using "named-pipe" directly from a speech board of NMS company, and any company's product is not developed without developing a specific module The advantage is that it can be linked.

While listening to the prompt, the user only needs to say the number of menus he wants to move, such as "once" or "day". In addition to the basic numeric input, for example, words required for menu movement, such as "previous", "first", and words used in a specific service, for example, a book mark, a login, a password, and the like, can also be recognized.

When using voiceware's "voice link" for voice recognition, the maximum number of words that can be recognized is 10,000 or more, and multiple recognition units can be configured.

4 is a flowchart showing step by step the principle of operation of the speech recognition engine constituting the speech recognition unit 30, and includes a word register, a phoneme database, a word database, and a speech recognition processor.

In the figure, the word register analyzes the morphemes of the input text. This course deals with Korean articulation such as vowel harmony and palatalization of text. Extract phonemes of text. Phoneme information corresponding to the extracted phoneme is accessed from the phoneme database to construct a word database corresponding to the input text.

The speech recognition processor detects a start point and an end point of the input voice. Extract the features of speech. Perform linear predictive analysis of negatives. After the comparison and the approximation are calculated, the word database is accessed to output text corresponding to the input voice.

The voice recognition unit 30 connected to the call processing server using the voice information providing control unit 10 includes a voice recognition engine, a voice recognition client, and a voice recognition server.

The voice recognition server loads the voice information providing service into a preset memory and operates the voice recognition engine.

5 is a flowchart sequentially showing an embodiment of speech recognition.

First, when a voice is input from the user, the voice information providing control unit 10 notifies the voice recognition client of the voice data corresponding to the voice, recording start, and recording end, and the voice recognition client records the voice during the recording start and end periods. Do it. Here, the voice information providing control unit 10 terminates the transmission of the voice data and delivers the "MSG_UTT_END packet" after the silence is input for 500 ms or more. In addition, the call processing server cancels the voice recognition by transmitting a "MSG_UTT_STOPPED packet" when the voice input fails.

The voice recognition client provides the voice recognition server with the recognition file recorded with the 8Khz, 16bit wave file and the path of the recognition file.

The speech recognition server receives the speech recognition file from the speech recognition client and requests the speech recognition from the speech recognition engine.

The speech recognition engine transmits the speech recognition result to the speech recognition server.

The voice recognition server transmits the voice recognition result to the voice recognition client.

The voice recognition client indexes the voice recognition result and transmits the result to the call processing server in the "WM_VIEW_RESULT packet".

The voice recognition client described above is connected to the call processing server by "named-pipe" in both directions. If the user is authorized to use voice recognition, the call processing server requests a new connection, and the voice recognition client runs a thread for voice recognition.

When the user moves to a desired site, the sentence analyzing unit 40 receives a value selected by the user from the voice information providing control unit 10 and connects to the corresponding website on the Internet 80. At this time, it analyzes the received web content and makes the sentence comfortable for the user. In addition, the web content uses internet content that is easy to convert to voice.

The sentence analysis unit 40 supports languages such as HDML (Handheld Device Markup Language), WML (Wireless Markup Language), mHTML (Mobile HTML), cHTML (Compact HTML), SkyHTML, and VXML (Voice eXtensible Markup Language). . HDML (Handheld Device Markup Language) is a language used by the Wireless Application Protocol (WAP) and is currently supported by 017 and 019. Wireless Markup Language (WML) is a language used by the Wireless Application Protocol (WAP) and is currently supported by 011. mHTML (Mobile HTML) is a wireless Internet language defined by Microsoft, currently supported by 016 and 018. cHTML (Compact HTML) is the language used by the Japanese NTT i-mode service. SkyHTML is the language used by the Jphone Skyweb service in Japan. Voice eXtensible Markup Language (VXML) is a newly defined international standard language for voice services.

The above contents are mainly composed of a text-oriented menu. The sentence analysis unit 40 collects this menu into a sentence and reconstructs it into a sentence that is easy for the user to understand.

FIG. 6 is a block diagram illustrating the operation of the sentence analyzing unit 40 shown in FIG. 1 in detail, and includes a sentence analyzing unit 40, a cache agent 50, and the Internet 80.

In the figure, when the user makes a menu selection or inputs a value, the sentence analyzing unit 40 checks the cache file and checks whether the contents of the content to be imported already exist.

As a result of checking whether the sentence analysis unit 40 is present, if the content of the content to be imported currently exists, the sentence analysis unit 40 immediately returns the result without accessing the Internet 80.

As a result of checking whether or not the content of the content to be imported currently does not exist, the sentence analysis unit 40 makes a packet using a Hyper Text Transfer Protocol (HTTP) protocol and accesses the Internet 80 using a Uniform Resource Locator (URL). To get the content you want.

The sentence analysis unit 40 analyzes the data received from the Internet 80 and reconstructs it into a sentence that the user is comfortable with. For example, this reconstruction process

`` <Choice>

<action type = soft1 label = Back task = return>

<center> Yahoo! Korea

<ce task = gosub dest = http: //oa.yahoo.com/http: //login.mobile.yahoo.com> Mail

<ce task = gosub dest = http: //oa.yahoo.com/http: //login.mobile.yahoo.com> Schedule

<ce task = gosub dest = http: //oa.yahoo.com/http: //login.mobile.yahoo.com> Address book

<ce task = gosub dest = http: //w.yahoo.co.kr/dr/index.hdml> directory <ce task = gosub dest = http: //w.yahoo.co.kr/ds/index.hdml > WAP Search

<ce task = gosub dest = http: //w.yahoo.co.kr/ec/index.hdml> Financial Information

<ce task = gosub dest = http: //w.yahoo.com/ns/index.hdml> News

</ choice>

</ hdml>}.

That is, on the screen of the wireless Internet terminal, each item is displayed as shown in FIG. 7, and the sentence analyzing unit 40 displays each item as "Yahoo! Korea. The number 1 is mail, the number 2 is an address book, the number 3 is directory search, and the number 4 is humor. , Number 5 is news. Please select the menu you want. "

A description of each class of the application of the sentence analysis unit 40 is as follows.

The parser main class manages the parser service. Read all necessary information from the configuration file. Create and terminate multithreading. Creates one thread for each user and delivers the information selected by the user to the thread.

The thread class finds the web server at the URL of the user's choice and brings its contents. Analyzes the language of the content and passes it to the appropriate parser class.

The HDML sentence analyzer class reconstructs a sentence by analyzing the content imported from the Internet in HDML.

The WML sentence analyzer class reconstructs a sentence by analyzing if the content from the Internet is in WML.

The xHTML sentence parser class analyzes the content retrieved from the Internet in xHTML and reconstructs the sentence.

The VXML sentence analyzer class reconstructs the sentence by analyzing if the content from the Internet is in VXML.

The log class logs what the parser handles.

The database class connects to the database 70 when bringing user information and the like.

In order to minimize service response time, the cache agent 50 periodically accesses a site to be visited and stores the content in a local server. It analyzes all web content HDML, WML, MHTML, and CHTML documents using the sentence analysis engine as it is and provides and stores them as text sources of speech synthesis. Each site has different access cycles (local content update cycles) to improve system performance and maintain up-to-date information, and service users receive quick responses to minimize inconvenience in using the service.

The cache agent 50 uses the database 70 to store site content locally. Site information stored in the database 70 includes a site address (URL) to be accessed and an update timeout.

The CCacheAgent class is a class that controls the overall cache agent flow. "Multithreaded structure = main thread + multiple cache agent thread".

The main thread gets a list of sites to be connected to periodically and an update cycle from the database 70. Create a timer based on site address and update cycle information. In the cache agent 50 program, timers are created for the number of sites to cache, and each timer periodically calls TimeoutProc. TimeOutProc creates a cache thread, which performs a series of tasks such as connection-content analysis and content storage for speech synthesis.

The CCacheInfoDB class makes site information (site URL, update cycle) stored in the database 70 available to a program through ODBC.

The CWAPParser class parses HDML documents.

The CWMLParser class parses WML documents.

The CMHTMLParser class parses HTML-like documents.

FIG. 8 is a block diagram illustrating the operation of the cache agent 50 shown in FIG. 1 in detail. The voice synthesizer 20, the sentence selector 40, the cache agent 50, the database 70, and It consists of the Internet 80. The cache agent 50 includes a main thread 50a, a monitoring thread 50b, and first to third cache threads 50c to 50e.

In the figure, the program of the cache agent 50 is a multi-threaded program. When this program is executed, the main thread 50a is first created. The main thread 50a accesses the database 70 to obtain site-related information, or monitors a sharing file indicating whether or not the database 70 information is updated. In addition, a plurality of cache threads (50c to 50e) are created to serve as a shared cache for multiple users.

Referring to the operation of the cache agent 50 step by step as follows.

The main thread 50a reads site information, such as a site address and a content update cycle, from the database 70.

The main thread 50a generates a timer based on the update cycle to periodically update the content of each site. When a timer is created, it periodically calls a timer procedure (some routine in the program). Inside the timer procedure, it creates a number of cache threads 50c to 50e.

Each cache thread 50c to 50e connects to a site and retrieves WAP content.

Each cache thread 50c to 50e analyzes the content and extracts the content for the voice service.

Each cache thread 50c to 50e stores the extracted content as a text file and calls the sentence synthesis module to change the voice service file format.

The web server 60 is connected to the sentence analyzing unit 40 to provide a site for the service of the present invention.

The greatest feature of the site providing the service of the present invention is that all the existing Internet sites can be accessed and desired information can be provided in real time through a wired or wireless telephone.

For example, a user who wants to use the Internet service can speak 6200-5000 and sign up as a member through the member registration menu. In addition, for the user's personal service provided by the service of the present invention (favorite site registration, identifier / password registration for automatic login to each favorite site, etc.), the user accesses the website provided by the web server 60 Register as a member. Users who subscribe by dial-up can change their personal information at the site of the present invention.

For example, the member identifier is 4 to 12 digits and the password is 4 digits or less. This is to maintain consistency with membership registration through dial-up. In particular, when the user's own wired / wireless telephone number or the like is set as the identifier, the user does not confuse the identifier. The personal information is registered a user name, social security number, e-mail address, etc. In the future, when the user uses the service, personal information can be automatically entered through a keyword (voice command).

If you log in to the site of the present invention after registration, the user can register the frequently visited wireless Internet site as a favorite site. Up to 10 favorite sites can be registered, and the registered sites are provided in a personal menu when the user logs in to the site by phone. On the site, the user can change the order of the favorites menu. Favorite site registration allows you to specify the URL of the site and the identifier and password required to log into each favorite site. Therefore, when the user uses the service of the present invention to log in when visiting a favorite registered site, the user can log in with a voice command such as an ID and password.

Information registered at the time of membership registration is automatically entered as login information when logging in to the site of the present invention in response to voice commands such as ID, password, name, address, email. The favorite information registered in the site of the present invention is provided as a personal menu when the user logs in to the service, and can directly access the favorite site by voice commands such as 1 and 2 corresponding to each menu. In addition, personal information required by general wireless Internet sites can be automatically entered through voice commands.

User's favorite site registration can be registered through voice recognition after logging in service as well as site. When a user issues a voice command "book mark" on a site that is currently navigating by phone, the current Internet site is automatically added to the personal favorites menu.

Since the user cannot know the exact URL of the Internet site to register as a favorite site, the Internet search site is linked to facilitate user convenience.

As a way of improving the limitations of speech quality, each customer site administrator can record site content as a wave file and upload it to the site.

Referring to Figure 9 and Figure 10 the characteristics of the operation / maintenance system as follows.

In the operation / maintenance of the system, each function of maintenance / maintenance can be separated through modular work to enable independent operation, and it is easy to delete / complement / replace specific functions, and it is easy to add additional functions. .

In particular, as an open structure through the distributed element object model, the distributed object technology may be combined to manage the entire system and a specific system in a process unit.

Therefore, it is possible to integrate and manage the system through maintenance / maintenance, and in case of a critical problem, power can be cut off by each module, and the division operation that continuously performs services in the remaining modules is possible. The system is a distributed structure based on the distributed element object model, so that each module is independent, so that some software operations do not affect other services.

In addition, the system provides the user interface of the GUI environment in principle and provides an effective method for inputting a user interface and messages and prompts for performing service data management, system configuration management, and fault management.

The system classifies the administrator into four levels, for example, "Administrator, Power User, General User, Guest", and restricts the access rights and command usage to the system according to each level. Only "Administrator" has access to the entire system and can create new operators and change the permissions of existing operators. This is based on the use of discrimination in administrative authority.

In system management, the functions necessary for the operator to operate the system can be changed or added.

Looking at the operator management with reference to Figures 11 to 13 as follows.

As shown in FIG. 11, the manager account is managed as "Administrator, Power User, General User, Guest" as shown in FIG. A record is left. The system administrator does not always need to watch the record as shown in Fig. 13, but needs to keep the record.

Looking at the system management with reference to Figure 14 to 19 as follows.

As shown in Fig. 14, the IP address of each server in the system is set. Based on this address, the status of the server is monitored and the operator is notified based on the result.

As shown in Fig. 15, the process of each server in the system is managed. You can view general service status and remove specific processes.

Figure 16 shows the number of users connecting to the system.

As shown in FIG. 17, the disk status of each server in the system is displayed and a function of alerting according to the assigned disk threshold value is in charge. However, in order to see the disk status, each server's disk must be shared.

As shown in FIG. 18, a function of showing and deleting a failure of each server constructing a system according to a condition is provided.

As shown in FIG. 19, the system may be stopped and restarted through maintenance / repair of each server in the system.

Referring to FIGS. 20 to 22, process management is as follows.

In the main status window, you can monitor processes throughout the system. Currently, each server is activated through SNMP service, and the call server can additionally check the board status and port status. The board shows results according to four state examples: "Loss Of Frame (LOF), All 1'S Alarm (1'SA), Far End Alarm indication (FEA), and Far End Loss of multi-frame (FEL). Indicates the result according to the block state.

As shown in FIG. 23, information and statistics of a user are stored and managed. The user's favorites can be used to navigate to the website registered in advance.

The statistics of the system are calculated as shown in FIG. You can search by query condition and extract the result as an Excel file. The result of the inquiry is displayed in the graph and can be selected and viewed as the frequency of connection / time of connection.

Referring to FIG. 25, the automatic voice login is as follows. You can use this service by signing up to use the service.

First, access the homepage that provides the service and register as a member.

Log in after signing up. When you log in, you will see a bookmark registration page.

The contents that can be registered in the favorite page are the site name, site address, ID and password. For example, a member who receives a mail service provided by "Yahoo Korea" can register as follows. Since it is necessary to input the Internet site address at the time of registration, it is possible to easily find the address of the site to be searched by using the reference site menu of FIG. After registering, start the service, log in and go to the Favorites menu.

There is a Yahoo! Korea menu in the favorites menu.

Go to the Yahoo! Korea site by selecting the Yahoo! Korea menu.

When you enter the login menu at Yahoo! Korea, you will be prompted to enter your ID. At this time, voice command ID.

The system recognizes your voice and automatically enters the ID you wrote down on the web page.

If you are prompted for a password, say it a password. The system will enter the password automatically.

You are now logged in and can check your mail.

If you like the site you are listening to while using it, use the voice command Register to automatically register the address and name of the current page to your favorites. You can check and modify it later.

Play the ad and voice file using annotation tags. Therefore, the sound quality of the service only composed of voice synthesis can be improved. It also increases the profitability of ASP services by allowing you to insert ads. The voice file is a wave file, such as a menu file and an advertisement file. The voice file playing rule depends on the existence of a menu file or an advertisement file as shown in FIG. Here's a quick look at how to implement this service:

Use the comment tag. : <! ?? companyid = number file_type = file_name [file_type = file_name] →

Write only in lowercase letters.

Because it uses an annotation tag, it is invisible in a general wireless terminal.

Ex) <! ?? companyid = 5000 menufile = mainmenu.wav adfile = welcome.wav →

Here's how to upload a wave file:

It provides an operator menu to upload voice files to each company on a web page.

After uploading the file of the desired type, the operator exactly specifies the name of the uploaded file following the format suggested in the above service implementation method. At this time, the file name cannot be duplicated.

In the system configuration, each company sets up a separate file upload directory.

How to log in, how to sign up, how to use the Internet, how to use the help, how to use the help, and how to use the keywords are described below.

Here's how to log in:

1. 02) Call 6200-5000.

2. "Welcome to the Internet Emboss Web. The Emboss Web allows you to say the number of the desired service once, this time, etc. or press the button on your phone to select the menu. Please refer to the help or www.mvoiceweb.co.kr to start the service. The first menu is login, the second is sign up, the third is internet, the fourth is help and the five is keyword. "

3. Press 1 on the phone or say 1 time to select 'Login 1'.

4. Enter the subscriber number numerically after listening to the message "Enter the subscriber number only with a button. Press the number. For the previous menu, press the star."

5. Enter the four-digit password only when you hear the message "Please enter the four-digit password only with the button. Press the number. For the previous menu, press the asterisk."

6. When you have finished entering your subscriber number and password, you will hear the message "XXXXX's Emboss Web Menu. No. 1 is Favorites, No. 2 is the Internet, No. 3 is Help, No. 4 is a Keyword."

7. Press 1 on the phone or say 1 time to select "1 favorite". Use the same method as above for selecting No. 2 Internet, No. 3 Help, and No. 4 Keywords.

8. If the password is entered incorrectly, you will hear a message stating "The password was entered incorrectly. Number 1 is re-enter. Please press the asterisk for the previous menu."

9. Press the number 1 button on your phone or say one time to re-enter.

10. Enter the subscriber number and password again.

5-1. If you are not a member of EmVoiceWeb, you will hear the message "XXXXX ID is not subscribed to voice internet service. Press button 1 on the phone or say one time to enter it again.

5-2. If you press button 1 or say number 1 on your phone, you will hear the message "Please enter the subscriber's number only with a button. Please press the number. For the previous menu, press the star."

5-3. Enter the subscriber number and password again.

How to register is as follows.

1. 02) Call 6200-5000.

2. "Welcome to EmbossWeb on the Internet. EmbossWeb allows you to say the number of the service you want, once, this time, etc., or press the button on your phone to select the menu. Or www.mvoiceweb.co.kr to start the service, number 1 is login, number 2 is member registration, number 3 is internet, number 4 is help, number 5 is keyword. "

3. Press 2 on your phone or say this time to select Register 2 times.

4. "Sign up. It is free to register and use the Emboss Web. You can use the service immediately after signing up. Please enter the number of 4 or more and 12 or less digits for your ID. Please press the number. For the previous menu, please press the asterisk. "

5. Enter ID only numerically.

6. You will hear “Your subscriber number is XXXXX. Is that correct? No. 1 is yes, no 2 is no.”

7. If the subscriber number you entered is correct, press 1 on the phone or say 1 time.

8. You will hear the message "Please enter your four-digit password. Please press the number. For a previous menu, please press the asterisk."

9. Enter your password.

10. Enter the four-digit password again to confirm. Press the number. For the previous menu, press the asterisk.

11. Enter "13 digits of resident registration number only with numbers. Please press the number. For a previous menu, please press the asterisk."

12. Listen to the message “Please enter your 13-digit social security number again. Please press the number.” And re-enter your social security number.

13. "Thank you if you have successfully completed your membership. You have been registered as a member. The first menu is the start menu. Please press the asterisk for the previous menu."

14. Press the number 1 button on your phone or say one time to select the Start menu.

5-1. If the ID is already in use, you will hear the message "The subscriber number you entered is already in use.

7-1. If you do not enter the subscriber number, press 2 on the phone or say this time.

7-2. Move to Membership 2 in the initial menu.

10-1. If you do not enter the same password during the password re-entry process, you will hear a message stating "The two passwords you entered are different.

12-1. If you do not enter the same password during the re-entry of your social security number, you will hear the message "The address you entered is different.

Here's how to use the Internet:

1. 02) Call 6200-5000.

2. "Welcome to Internet Emboss Web. The Emboss Web allows you to say the number of the service you want, such as once, this time, etc., or press the button on your phone to select the menu. Please refer to the help or www.mvoiceweb.co.kr to start the service. The first menu is login, the second is sign up, the third is internet, the fourth is help and the five is keyword. "

3. Press 3 on the phone or say 3 times to select Internet 3 times.

4. "Choose the site you want. No. 1 news / sports, no.2 entertainment, no.3 securities, no.4 transportation / region 5 no. Education / employment, no.6 female / life, no.7 culture / art, no.8 Computer / internet, number 9 is weather / shopping. ”

5. Press 1 on the phone or say 1 time to select 'News / Sports 1'. In the same way as above, the choices of 2 entertainment, 3 securities, 4 transportation / region, 5 education / employment, 6 women / life, 7 culture / art, 8 computer / internet, 9 weather / shopping do.

6. "News / Sports. 1 is Sports Today, 2 is Yonhap News, 3 is JoongAng Ilbo."

7. Press 1 on the phone or say one time to select Sports Today. The choice of Yonhap News No. 2 and Joongang Ilbo No. 3 is the same as above.

8. The service now goes to the Sports Today's Internet site, where the contents of Sports Today are spoken using voice synthesis technology.

Here's how to use the help:

1. 02) Call 6200-5000.

2. "Welcome to EmbossWeb, the Internet. EmbossWeb allows you to say the number of the service you want, such as once, this time, etc., or press the button on your phone to select the menu. Please refer to the help or www.mvoiceweb.co.kr to start the service: 1 time login, 2 time membership, 3 time internet, 4 time help, 5 time keyword.

3. Press 4 on the phone or say 4 times to choose Help 4 times.

4. You'll hear a comment that says "No. 1 is the top menu, no. 2 is the embossed web, and no. 3 is how to use."

5. Press 2 on the phone or say this time to select Emboss Web # 2.

6. "EVOICE WEB is a voice internet service that allows you to connect to the Internet by phone and select the desired menu or site you want to visit with simple keywords and listen to the necessary information by phone. You can use both wired and wireless phones, You can get all the information and services provided on the Internet without using the information fee, for more information, please visit www.mvoiceweb.co.kr No. 1 is the usage method, No. 2 is the upper menu, and the previous menu is asterisk. "You hear the comment.

7. To select 'How to use number 1', press 1 on the phone, or say 1 time.

8. "How to use. Listen to the menu and select the desired menu. You can use both the keyword and number input at first. If there is noisy surroundings or you only want to use the number input, press '0' once. To return to the number input mode, press '0' again to return to the previous state Press the star once to return to the previous step while using the emboss web, or say 'previous', to return to the initial menu Press twice or say “First time.” Log in to access your personal menu, such as Favorites, etc. To log in, say 'Login' or select 'Login' from the initial menu. For more information, please visit www.mvoiceweb.co. For more information, select from the following menu: No.1 Top Menu, No.2 Membership, No.3 Find Bran, four times the keyword "hear the cement that.

9. Press 2 on the phone or say this time to select Register 2 times.

10. "Sign up. You can sign up through the web page or phone. You can use the emboss web without signing up. However, if you sign up, you can register your favorite list service and automatic login service on other sites. You can use the service to the next level. The first menu is the top menu. For the previous menu, please press the asterisk. "

5-1. If you select 'Up Menu 1', you will hear the initial menu, "Login 1, Join 2, Register 3, Internet 4, Help 5".

7-1. If you select 'No. 2 Menu', you will be redirected to "No. 1 Top Menu, No. 2 Emboss Web, No. 3 Usage."

9-1. When you select 'No.1 Top Menu', you will be redirected to "No.1 Top Menu, No.2 Emboss Web, No.3 How to Use."

9-2. "To select 'favorite 3', press the button 3 on your phone, or say 3 times. EmbossWeb members can add their favorite Internet sites as favorites on their web pages. Enter the site name, relevant internet homepage address, login ID and password When you log in by visiting the site registered in the bookmark, the ID and password registered in the site will be automatically entered when you say the ID and password respectively. And if you logged in at any time, say "favorite" and go straight to favorites. 1 is the upper menu. Press the asterisk for the previous menu. "

9-3. To select 'keyword 4', press the button 4 on your phone, or say 4 times.

9-4. "When you want to select the menu you want while using the emboss web, you can say the keyword or press the number of the menu. Currently available keywords are previous, first, login, bookmark, bookmark, ID, password. There is a menu number like this, once, and when you use the service, you can say different keywords at any time and go to the corresponding service. 1 is the top menu and 2 is the details. ”

9-5. If you select 'Up Menu 1', you will be redirected to the initial menu, "Login 1, Join 2, Register 3, Internet 4, Help 5".

9-6. If you select '2 times more', you will hear the detailed keyword description.

10-1. If you select 'No.1 Top Menu', you will be redirected to the previous menu, "No.1 Top Menu, No.2 Emboss Web, No.3 Usage."

Here's how to use keywords:

1. 02) Call 6200-5000.

2. "Welcome to Internet Emboss Web. The Emboss Web allows you to say the number of the service you want, such as once, this time, etc., or press the button on your phone to select the menu. Please refer to the help or www.mvoiceweb.co.kr to start the service. The first menu is login, the second is sign up, the third is internet, the fourth is help and the five is keyword. "

3. Press 5 on the phone or say 5 to select 'Keyword 5'.

4. "When you want to select the menu you want while using the voice web, you can say the keyword or press the number of the menu. The keywords currently available are: Previous, First, Login, Bookmark, Bookmark, ID, Password. There are menu numbers such as, once, and this time. If you say another keyword at any time during the service, you can go to the service. The first is the upper menu, the second is the details. ”

4-1. If you select 'Up Menu 1', you will be redirected to the initial menu, "Login 1, Join 2, Register 3, Internet 4, Help 5".

4-2. "Select '2 times more'. To go to the initial menu, say 'First', to return to the previous menu, say 'Previous'. To log in, say 'Login'. Say "Favorites" to go to, or "Bookmark" to add your favorite Internet sites to your favorites. When you visit and log in to your favorite sites, use your voice to enter "ID" and "Password" And the ID and password registered on the site will be automatically entered. If you say the name of the Internet site you want, you will be redirected to the site. No. 1 is the top menu. Press the asterisk on the previous menu. "

4-3. If you select 'No.1 Menu', you will be redirected to the initial menu, "No.1 is login, no.2 membership, no.3 internet, no.4 help, no.5 keyword".

As described above, the present invention converts text information of a website connected to the Internet into voice information and provides the voice information to a predetermined subscriber via a line corresponding to a specific telephone number. Therefore, since the user can connect to the Internet and listen to information by voice even through a regular telephone, the use of the Internet is very easy.

Claims (13)

In a voice information providing system that converts content of a website on the Internet into voice information and provides the user via telephone: A voice information providing control unit which is connected to a plurality of users through a telephone network, and performs call processing for providing voice information corresponding to a specific user's command to the specific user; A voice synthesizer which receives the contents on the Internet corresponding to the command of the specific user through the voice information providing control unit in a processed state and converts the contents into a voice to play the voice information through the voice information providing control unit; A voice recognition unit for interpreting a voice command of the specific user provided through the voice information providing control unit and informing the voice information providing control unit; The sentence analyzing unit receives the command of the specific user from the voice information providing control unit, connects to a specific website on the Internet corresponding thereto, receives a predetermined web content, and processes the received text into a comfortable sentence for the user to provide to the voice information providing control unit. ; A cache agent periodically accessing a site on the Internet to be visited, storing content in a predetermined server, and immediately providing the sentence analyzing unit to the sentence analyzing unit when there is content desired by the sentence analyzing unit; And a web server connected to the sentence analyzing unit and providing a web site for a voice information providing service. The method of claim 1, The voice information providing control unit performs the call processing by using an incoming call processing process, an outgoing call processing process, and a process of connecting the incoming call with the outgoing call. system. The method of claim 2, Voice information providing system using the Internet, characterized in that for using the interface applied to the distributed element object model between the three processes. The method of claim 1, The voice information providing control unit directly interprets the user command when the command is a DTMF signal. The method of claim 1, The voice information providing control unit and the voice synthesis unit interoperate with each other in a distributed element object model environment. The method of claim 1, The voice synthesis unit comprises a speech synthesis processor for each language to support each of the multilingual voice information providing system using the Internet. The method of claim 6, The speech synthesis processor for each language is implemented using a distributed element object model. The method of claim 1, The voice recognition unit is a voice information providing system using the Internet, characterized in that for each language to support a speech synthesis processor for supporting each language. The method of claim 1, The sentence analysis unit is a voice information providing system using the Internet, characterized in that for supporting languages such as HDML, WM, mHTML, cHTML, SkyHTML, and VXML. The method of claim 1, And the cache agent analyzes the content to form a text source of speech synthesis and stores the content in the predetermined server. In a voice information providing system that converts content of a website on the Internet into voice information and provides the user via telephone: A first step of a user dialing in to the voice information providing system; A second step of initializing a preset speech synthesizer and a speech recognizer; In conjunction with the speech synthesis unit, the speech recognition unit, and the preset sentence analysis unit, a service for converting and providing text information on the Internet into speech information is provided to prompt the dialed user to use the voice information providing service. A third step of regenerating; A fourth step in which the user inputs a necessary command according to the prompt to be reproduced to receive text information on the Internet by voice; A fifth step of interpreting a command input from the user; A sixth step of performing the third step if the service results in the analysis; A seventh step of switching the incoming call to a relay line corresponding to the outgoing call if the outgoing call occurs; An eighth step of handling the outgoing call and forwarding it to a specific telephone exchange network; And a ninth step of terminating the service if the call is released as a result of the analysis. The method of claim 11, The first step of dial-up is the voice information providing method using the Internet, characterized in that by the signal processing of the MFC-R2 protocol environment. The method of claim 11, The user input command is a voice information providing method using the Internet, characterized in that the DTMF signal or a voice signal.