KR20010044320A - Unified Messaging Service System and Processing Method of Unified Messaging Service System - Google Patents

Abstract

PURPOSE: A unified messaging service and a method for controlling the same are provided to realize a business model for improving a UMS service provided to subscribers in various aspects. CONSTITUTION: A UMS phone number allocating unit allocates a specific UMS phone number to a plurality of subscribers. A recording unit records a desired phone number for the UMS phone number allocated to each subscriber. A call conversion unit searches the desired phone number recorded on the recording unit for each UMS phone number by the corresponding subscriber and converts a call from the UMS phone number into the desired phone number recorded by the subscriber, when a caller makes a call to an arbitrary UMS phone number through a telephone network and requests for a direct call to the owner of the corresponding UMS phone number.

Description

Unified Messaging Service System and Processing Method of Unified Messaging Service System

The present invention relates to a Unified Messaging Service (hereinafter referred to as the UMS: Unified Messaging Service) system and a service processing method in the system, and in particular, to specify a business model for improving the UMS service provided to subscribers in various aspects. It is for.

Conventional so-called Internet portal site provides a UMS service that allows to send and receive messages, such as voice, fax documents, text files, regardless of the type of terminal, such as e-mail, telephone, mobile phone, fax. In order to realize such a UMS service, it is essential to assign a separate UMS phone number to each subscriber of the UMS service so that a user can access a designated user area for each subscriber through a public telephone network (PSTN) using a telephone terminal or a fax terminal.

Conventional UMS telephone numbers are provided to each subscriber, and each subscriber is given a telephone number (for example, 030X-XXXX-XXXX at www.korea.com) directly connected to the subscriber data recording area. And a separate main phone for accessing the UMS service (15XX-XXXX of www.daum.net), and give each subscriber an identification number so that they can be exchanged and connected to the subscriber's data recording area using this identification number as the exchange number. There is a way.

12 is a view showing a list of services of the UMS service being serviced by Korea.com (www.korea.com), and the subscriber and a third party who has received a phone number from the subscriber dials a unique phone number and is shown in the figure. You can use a service like this. That is, a third party can send a fax to this phone number, leave a voice mail, and a third party can read messages received in their e-mail account by voice over the telephone network, and even if there is no fax receiver, You can receive fax mail received in your postal account and check fax mail and voice mail received via the Internet.

As such, there is a convenience in that the messaging service can be received in an integrated form via the UMS phone number. However, the telephone number can only be used as a function for delivering a message or checking a message in an integrated form. There is no function to allow direct call connection. In addition, since the contents of the unified messaging service are limitedly used so that an individual who knows a telephone number can send a message to an individual subscriber, there are limitations in realizing various types of information provision and transaction using the telephone number. For this reason, each Internet portal site is spending a lot of money to secure a number of telephone lines for UMS service, but the service utilization rate is rising as a service cost increase for service companies due to the relatively low service utilization rate.

The present invention overcomes the limitations of the conventional integrated messaging service system through the UMS phone number as described above, so that it is possible to provide more convenient and rich services to all users, thereby increasing the service satisfaction of the subscriber and the UMS phone number. The aim is to increase the rate of use by adding new motivation for use.

1 is a diagram illustrating a configuration of a unified messaging service system and a connection state with a peripheral device according to the present invention;

2 is a diagram showing step-by-step contents of services of a unified messaging service system according to the present invention;

3 is a diagram illustrating a sequence of performing direct call setup in a unified messaging service system according to the present invention;

4 to 10 is a flow chart showing a control processing sequence of the unified messaging service system according to the present invention;

11 is a diagram showing an example of recording contents of a user information recording area when the unified messaging service system according to the present invention is installed; and

12 is a diagram showing step-by-step contents of a service of a conventional unified messaging service system.

<Explanation of symbols for main parts of drawing>

1: subscriber computer terminal 2, 2 ': caller's telephone terminal

3: Unified Messaging Service System 41: Internet Network

42, 43: telephone exchange network 5, 5 ': receiver's telephone terminal

As a technical means for realizing the above-described problem, according to the first aspect of the present invention, in a unified messaging service system for providing a unified messaging service via a unified messaging service connection telephone number (hereinafter referred to as UMS phone number), Assigning a unique UMS phone number to each of a plurality of subscribers in accordance with the subscriber's service request, recording a desired telephone number for each UMS phone number assigned to the subscriber according to each subscriber's input setting, and the caller calls the telephone network Making a call to any UMS phone number through the call, requesting a direct call with the owner of the corresponding UMS phone number, retrieving a desired telephone number recorded by the subscriber for each UMS phone number, and a UMS phone number And converting the incoming call into a desired telephone number recorded by the subscriber. It provides a service processing method of a sum messaging service system.

By providing the present invention having such a configuration, it is possible to disclose the telephone number assigned for the UMS service instead of his own phone number, and receive a call that is forwarded to his designated phone number.

As a result, it is possible to prevent the damage caused by the exposure of personal information caused by disclosing the actual telephone number of the individual to the advertisement of the living information sheet or the Internet for the purpose of interpersonal transaction, and the incoming call when the purpose of the advertisement is realized. By canceling the setup, you no longer need to answer unnecessary calls, increasing convenience.

In addition, the direct call can be realized through the UMS phone number, and various types of P2P (Peer to Peer, or Phone to Phone) transactions can be effectively used through the UMS phone number.

In addition, according to the present invention, the subscriber making a call to the UMS telephone number by selecting the subscriber menu, the service of the unified messaging service system, characterized in that it further comprises the step of immediately setting the desired telephone number and direct call use setting Provides a processing method and a unified messaging service system. As a result, a user who uses a UMS phone number as a public phone number in place of his or her incoming phone number can simply change his setting state by simply calling the UMS phone number assigned to him.

In addition, according to the second aspect of the present invention, in the unified messaging service system for providing a unified messaging service via a phone number (hereinafter referred to as UMS phone number) for unified messaging service connection, a plurality of subscribers in accordance with the subscriber's service request Giving each one a unique UMS phone number, and each of the multiple subscribers dials the UMS phone number assigned to them, selects the type of transaction (lion or seller) of interest and includes the subject of the transaction and the terms of the transaction. Requesting to post an advertisement by voice inputting the advertisement, converting the voice input data for each subscriber into a voice file, analyzing the contents of the advertisement, adding a text file and a classification code, and recording the advertisement data; Subscribers call the UMS phone number assigned to them and specify the items to be searched, Requesting a search for a failing article, and outputting a voice corresponding to a search condition by searching for the one matching the search condition among the advertisement data recorded according to the search request of the second subscriber. It provides a service processing method of a unified messaging service system.

By adopting such a configuration, it becomes possible to realize P2P transactions through the UMS phone number assigned to the subscriber himself, so that he / she can find his / her own trading target and perform direct transactions anytime and anywhere.

In addition, according to the second aspect of the present invention, in the unified messaging service system for providing a unified messaging service via a phone number (hereinafter referred to as a UMS phone number) for unified messaging service connection, a plurality of subscribers according to the service request Granting each subscriber a unique UMS phone number, each of the plurality of subscribers calling a UMS phone number assigned to them, requesting an advertisement posting by voice inputting a self-introduction, and voice input for each subscriber. Converts the data into a voice file, analyzes the contents of the self-introduction, adds a text file and a classification code, and records the data as advertisement data, and the second subscriber makes a call to the UMS telephone number assigned to him / her, Requesting a search for a subject meeting a condition by specifying a; and advertising data recorded according to a search request of the second subscriber. Of the search that meet the specified conditions to provide the corresponding service processing method of the magnetic integrated messaging service system comprising the steps of: outputting a voice sogaemun.

As a result, it is possible to promote personal-to-person meetings by selecting a partner based on a condition desired by the subscriber through a telephone that is relatively unrestricted in time and space through a UMS telephone number. You can listen to the introduction and choose a better partner for you.

Further, in the service processing method according to the second aspect described above, the above-described service processing method is more preferably configured to include uploading a voice file and a text file recorded and inputted on a web page for each subscriber. By adopting this method, the advertisement effect can be enhanced by simultaneously calling the UMS telephone number and posting the contents of the advertisement published in the name of the subscriber on the bulletin board of the specific web page.

Further, in the service processing method according to the second aspect described above, when the second subscriber requests voicemail transmission while voice data of another subscriber subscriber retrieved according to the search request of the second subscriber is transmitted, It is further desirable to include receiving the voicemail, converting it into a voice file, and sending it to the voicemail account of the other subscriber who is the publisher. By adopting such a configuration, a voice for the purpose of requesting an order, requesting a product consultation, requesting a direct call, etc., in order to listen to the advertisement of the subscriber who has advertised and become interested in the object of the advertisement, immediately attempts to contact the advertiser. The message can be sent in the form of the advertiser's e-mail and voice mail at the same time, thereby increasing the advertising effect of the advertiser.

In addition, the service processing method according to the second aspect described above, recording a desired telephone number for each UMS telephone number assigned to the subscriber according to each subscriber's input setting, and other searched according to the search request of the second subscriber When the second subscriber requests a direct call while voice outputting the subscriber's voice data, the subscriber receives a desired desired telephone number set by another subscriber who is the publisher according to the direct call request and performs a call connection with the retrieved telephone number. It also provides a method for processing a service of a unified messaging service system comprising the step.

By adopting such a configuration, a person who listens to an advertisement of a subscriber who has made an advertisement and becomes interested in an advertisement object can immediately skip a complicated process and immediately attempt to make a telephone contact with the advertiser. Can also increase. In addition, if the purpose of advertising is realized in this system, the advertisement can be deleted along with the dial-up route simply by disconnecting the call, so there is no need to answer the call.

In addition, according to a third aspect of the present invention, in the unified messaging service system that provides a unified messaging service via a phone number (hereinafter referred to as a UMS phone number) for unified messaging service connection, a plurality of subscribers in accordance with the subscriber's service request Assigning a unique UMS phone number to each subscriber, specifying a subject of information (content) to be provided through the information service, specifying a target web page bulletin board or information provider for each channel, and Dialing the UMS phone number assigned to the user, selecting an information providing service, an information providing channel, and voice outputting information collected according to a subject determined for each channel by a subscriber's preset; A service processing method of a unified messaging service system is provided.

By adopting such a configuration, it is possible to receive voice information, which is customized only to the user, anytime and anywhere via the UMS telephone number through a telephone. In particular, subscribers can set the news of a specific topic, posts on a specific web page bulletin board, or provide information of a popular information provider (CP) by channel through the Internet, and then call the UMS phone number assigned to them. Simply by selecting a channel, you can conveniently provide a preset theme in the form of voice.

In addition, the above-described method according to the third aspect of the present invention comprises the steps of a subscriber who selects an information service by calling his or her UMS telephone number and selects information upload and voice inputs the information; It is preferably configured to include posting the information to a predetermined location. As a result, the user can finish reading the bulletin board and post necessary information by voice to the designated bulletin board.

In addition, in the service processing method according to the third aspect, the information provided for the information providing service includes advertisement information having an e-mail address for receiving an order, and the subscriber sends an order mail while the information is being output. Upon request, it may also be desirable to include sending an order mail to the e-mail address for receiving the order, using the subscriber's e-mail account as the sender.

By adopting such a configuration, when the information provided by the information providing service is closely related to the product advertisement information, when the user wants to request more detailed product information or to place a purchase order of the product, the order is immediately sent to the advertiser or the like. It can be sent in the form of mail, allowing you to process orders in a convenient way, almost simultaneously with listening to the information.

In addition, in the service processing method according to the third aspect, the information provided for the information providing service includes advertisement information having a telephone number of an order receiver, and the subscriber directly contacts the order receiver while outputting information. It is further preferable that the method further comprises the step of performing a call connection to the telephone number of the order receiver when a call is requested. By adopting such a configuration, when using an information providing service including a product advertisement, a direct call can be made directly with an order receiver for product inquiries and order processing for the corresponding product, thereby obtaining more convenient and various services. .

In addition, the present invention provides a unified messaging service system suitable for executing the aforementioned unified messaging service processing method.

Hereinafter, with reference to the accompanying drawings, a configuration of a unified messaging service system and a service system processing method in the service system according to the present invention will be described in more detail.

1 is a block diagram schematically showing the configuration of a main part of the unified messaging service system 3 according to the present invention in relation to other peripheral devices. As shown in the figure, the subscriber accesses the unified messaging service system 3 via the computer terminal 1 or the telephone terminals 2, 2 'via the Internet network 41 and the telephone network 42. You can change the service settings and receive services.

Then, the unified messaging service system 3 switches the call coming from the telephone terminals 2, 2 'through the telephone network 42 to another telephone terminal 5, 5' designated according to the service contents.

The subscribers who have subscribed to the service in the Unified Messaging Service System (3) are assigned with one Unified Messaging Service (UMS) access telephone number by the UMS telephone number assigner 33, which is provided separately or integrated with the web server. do. At this time, the method of allocating a telephone number may use a method of allocating a line number directly to a subscriber, or may be assigned in the form of an exchange number for distinguishing it from other subscribers. In addition, although the telephone number assignment fee may be a predetermined amount, it may be free.

Computer Telephony Integrated (CTI) system 38 is a processing system for processing a call when an arbitrary user makes a call to a UMS telephone number provided to a subscriber. The call service is processed according to the example configuration shown in FIG. In Figure 2, the number written in front of each menu is to identify the type of service with other services when pressing the numeric keys, preferably voice recognition so that the user can command only by voice in place of the input of the numeric keys It is preferred that the module be mounted.

Comparing the call service processing diagram of FIG. 2 with the diagram of FIG. 12, a part different from the conventional service is a type of a “direct call” menu and a subscriber menu requesting a direct call with a subscriber having a right to use a telephone number. "Information service" menu that provides specific information to the user has been added. As the "direct call" menu is added, the "call transfer setting / cancellation" menu is also added to the subscriber menu.

The message integration function as in the conventional unified messaging service, i.e., the reception and forwarding function of the e-mail, the fax mail, and the voice mail, is shown in FIG. 1, the web server 30, the mail server 31, and the CTI system 38. And the data conversion processor 39, the processed data is recorded in the data server 34, which is a recording device. Since the message integration function is similar to that of the conventional UMS service, the detailed description of the process and the like will be omitted.

The direct call function added according to the present invention is to enable a caller who makes a call to a UMS phone number to make a direct call to a user's phone of the owner of the UMS phone number. It is generally known that UMS phone numbers are not intended to be directly received, so it is not meaningful for a direct call to provide a function, but it is not technically difficult to connect a call by switching an incoming call to a phone number set by a subscriber. By allowing callers and receivers to connect in this way, the scope of the UMS service can be extended in a rich fashion beyond message delivery purposes.

Figure 3 is a simplified diagram illustrating a sequence of assigning a telephone number, setting a desired telephone number and performing necessary billing as a pre-step for connecting a call between a caller who has called a UMS telephone number and a subscriber of the UMS telephone number.

At an Internet portal site, the subscriber is assigned a UMS phone number (step S1), sets up an Internet subscriber, or calls his UMS phone number to select a subscriber setting mode (step S2), and then uses the UMS phone number as a medium. By entering the desired reception telephone number to be called directly (step S3), the call forwarding setting can be completed so that the incoming call to the UMS telephone number can be received by the telephone of the desired reception telephone number (step S7). . In addition, the subscriber can notify others to disclose their UMS phone number and request a direct call if necessary.

The subscriber may also specify a period of use specifically for the direct call service, and when the call reception is no longer necessary, the subscriber is no longer required to answer the call by canceling the setting immediately (see FIG. 9). By such a configuration, it is possible to obtain the effect of protecting one's own telephone number. The charging process of steps S5, S6, and S8 is a useful process when an operator who gives a subscriber a UMS phone number wants to charge a fee for providing a service for each member by phone number.

The user setting for changing the service setting contents of the subscriber is performed by the user setting change processor 37 for inputting the setting input of the subscriber connected through the web server 30 or the computer telephony integrated (CTI) 38. Processing to perform setting recording or change recording on the recording device 34. FIG. 11 shows an example of the configuration of a subscriber-specific subscriber information recording area set by the user and recorded in the recording device 34. As shown in FIG. As shown in Fig. 11, in the subscriber information recording area, in addition to user personal information for each subscriber, a payment including a UMS phone number, a UMS access password, a desired telephone number, an e-mail address, and a payment method and a payment identification number The information is recorded as subscriber information.

FIG. 5 illustrates a processing sequence when a user other than the subscriber calls the subscriber's UMS phone number and selects the direct call menu from the menu shown in FIG. 4 and requests a direct call with the subscriber (step S20). One flow chart.

As shown in this figure, if there is a direct call request, the CTI system 38 of FIG. 1 requests the data server 34 to read the subscriber's settings and the current subscriber is valid for the direct call service. If it is valid (step S22), if it is valid, the call divert processor (built-in exchange: 39) causes a call to be made to the desired reception telephone number set by the service user to connect the caller and subscriber to the call (step S23). ). Then, after the call is terminated (step S24), the call fee is calculated according to the access of the latter stage, and the charge is made to any one of the caller's telephone number, the receiver's telephone number, and the subscriber's UMS telephone number (step S25).

If the subscriber has not applied for the direct call service or stops or cancels the direct call service in order not to receive any more calls, the subscriber is notified that the call is not possible because the call is not connected (step S26) and the screen returns to the initial menu. (Step S27) Another way to leave a message to the subscriber.

In FIG. 2, when a user other than the subscriber calls the UMS telephone number and selects a fax transmission menu or a voicemail transmission menu, the detailed menu is processed. The process of the fax transmission menu of steps S30 to S33 of FIG. It proceeds with the processing of the voicemail transmission menu of step S40 to step S44 of step 4. Since the fax transmission menu and the voice mail transmission menu are similar to those of the conventional one, detailed description thereof is omitted. When the sender selects a fax transmission or voicemail transmission menu and leaves a message, the CTI system 38 receives the message from the sender and transfers the message to the data conversion processor 40 so that the file can be converted into a designated format. The file converted message data causes the mail server 31 to be received in the subscriber's e-mail account.

On the other hand, according to the present invention, the subscriber can receive a variety of information service after dialing the UMS telephone number given to him. If the subscriber attempts to dial in to the UMS phone number assigned to him / her, and then selects the information provision service menu from the main menu of FIG. 2 (step S50), the subscriber selects a desired one of the submenus as shown in FIG. Can be received. In the following, the selection of the menu may be configured to directly press a key, but it is more effective if the voice recognition module is mounted in the CTI system 39 to perform voice commands.

The submenu of FIG. 6 is classified into five types of personalized information, general news, product information, direct transaction information, and contact information. The personalized information is set by the subscriber to select and specify the information he wants to receive through the Internet for each channel, and for each of a plurality of channels provided, (1) select a subject of news or (2) designate a specific information provider. Or (3) specifying the content of specific information, or (4) specifying a specific bulletin board. For example, the news can be specifically selected as sports news, baseball news, venture news, securities news, etc., and by designating a specific information provider, "Securities commentary of XXX", "OOO Curiosity", "OXO Today's humor "can be used to specify which articles are provided on a regular basis. In addition, the content of specific information provided by the Internet portal site or the like may be designated as "fortune of the day", "traffic of the day", or the like. In particular, in the case of traffic information, it is more effective if the subscriber can set the road (or route) to be provided in advance. Further, the subscriber can preset the bulletin board of the web page visited by a regular customer, and if the user selects this information, the bulletin board information of the designated web page is read in real time (or in advance) and output as voice information. At this time, the setting of the personalized information of your own can also be made through the telephone, but it is more preferable if the connection through the Internet can be set under the support of the web server 31. When the subscriber completes the setting through a communication network such as the Internet, the user setting change processor 37 processes to change and record the user setting contents recorded in the data server according to the setting contents.

As such, after the type of information is set by the subscriber for each channel, the subscriber calls his or her UMS phone number, selects the information providing service menu as the main menu (step S50) and the customized information providing menu as the sub menu. After selecting the (step S200) by specifying a custom channel, the collected information according to the theme set for each channel can be heard by voice (steps S201, S202, S203). In particular, when the bulletin board channel is selected, the voice inputted through the CTI system 39 and converted into an appropriate voice data format by the data conversion means 40 by selecting the bulletin board upload and starting the voice input (steps 204 and 205). Messages can be posted on bulletin boards that can be viewed by multiple people. In this case, it may be designed to post the message of the subscriber in the text mode by the assistance of the voice recognition module embedded in the CTI system (39).

On the other hand, if the subscriber calls his UMS phone number and selects the information providing service menu as the main menu (step S50), and then selects the news information providing menu as the sub menu (step S300), a category classified menu is output. By selecting any one of the subject classification menus, news collected from the latest news can be heard by voice (steps S301 to S304).

Although this type of information providing service is partially realized by a conventional voice portal company, the use of the conventional service requires a separate line in addition to the UMS phone number, which is a double burden on the Internet portal site, but according to the present invention, Since it does not need to be separated, it is advantageous in terms of cost reduction effect.

In addition, when the subscriber calls his or her UMS phone number and selects the information providing service menu as the main menu (step S50), and then selects the product information providing menu as the sub menu (step S400), the user sets the product of interest. In consideration of the like, information on a specific product (mainly advertisement information) and the like are provided by voice (steps S401 and S402). In particular, according to the present invention, the subscriber can set the order immediately after hearing the product information provided by the voice. At this time, if you set up an order, an order form containing the minimum user information (name, ID, shipping address, phone number, email address) is created and sent to the advertiser or the like in the email form of the orderer's account.

In addition, if the subscriber wants to listen to more detailed product information directly from the seller, it may be configured to make a direct transaction by calling a phone number (recipient charge-bearing phone, etc.) of the seller additionally recorded for each product information. (Steps S404 to S408). Since the purchase price payment method may be a predetermined method, the payment method is not specified herein.

Further, when the subscriber calls his UMS phone number and selects the information providing service menu as the main menu (step S50), and then selects the direct transaction providing menu as the sub menu (step S500), as shown in FIG. Service processing takes place.

First, in step S501, the subscriber selects whether the type of service desired by the user is an advertisement registration or an advertisement search. Then, the advertisement text is input by voice (step S505). Then, the CTI system 39 generates a text data and transmits it to the data conversion processor 40. The data conversion processor 40 analyzes the received message and gives a product classification code. The result generated by the generated voice file and the text file is recorded in the advertisement data recording area of the data server 34 (step S506). At this time, the generated result is posted with the minimum publisher information on the direct transaction information bulletin board on the Internet, thereby increasing the advertising effect (step S507).

On the other hand, when the subscriber who calls the UMS phone number in step S502 requests an advertisement search, the user selects whether the search target is "lion advertisement" or "learning advertisement", and inputs a search word by voice. When a search word is input, the search word is analyzed to search for data (including text posts of a web page) recorded in the advertisement data recording area of the data server 34 so as to output the search result by voice.

Particularly, according to the present invention, when the advertiser of the searched advertisement is a member of the same service, and the member sets the direct call to be effective, the subscriber who searches for the advertisement by the connection processing of the call conversion processor 39 is directly connected with the advertiser. The call can be made (steps S515, S516, S517). In addition, when the advertiser enters an e-mail address, voicemail may be transmitted to the corresponding address (steps S518, S519, and S520). This detailed process has already been mentioned and is therefore omitted.

With this configuration, the service subscriber according to the present invention can search for an advertisement issued by another member and at the same time, directly send a voice mail or attempt a direct call to the advertiser of the corresponding advertisement.

In addition, when the subscriber calls his / her UMS phone number and selects the information providing service menu as the main menu (step S50), and then selects the meeting information providing menu as the sub menu (step S600), as shown in FIG. The same service processing proceeds.

First, after selecting the meeting information, the subscriber selects a "contact registration" or "contact search" as a category of the desired service. When the subscriber selects "Meeting Registration," the user inputs a greeting so that a brief introduction about himself or her is included (step S604). Then, "voice file" and "text file" are generated by the processing of the CTI system 38 and the data conversion processor 40 based on the previously recorded subscriber information and registered in the encounter information recording area in the data server. At this time, the generated document may be configured to be registered and posted on the web page at the same time so as to increase the advertising effect (step S605).

On the other hand, if the subscriber who called the UMS phone number in step S602 requests the advertisement search, the search condition to be entered. When a search condition is input, a search for a document (including a text post on a web page) such as a registered greeting of another subscriber recorded in a meeting information recording area is made to meet a subject who meets the search condition. do.

Particularly, according to the present invention, if the protagonist of the searched greeting is a member of the same service, and the member sets the direct call to be effective, the subscriber who has searched for the greeting by the connection processing of the call conversion processor 39 is searched. The call can be made directly (steps S614, S615, S616). In addition, when the advertiser writes an e-mail address, the voice mail may be transmitted to the corresponding address (steps S617, S618, and S619). This detailed process is based on the direct call and voice mail transmission method mentioned several times.

9 is after selecting the subscriber menu in Figure 4, receiving menu confirmation menu (steps S63, S64), password change menu (S65, S66), call conversion setting menu (S70), voicemail sending menu (S80, Figure 10 ), The procedure for changing the call conversion settings after selecting the call conversion setting menu of the greeting change menu (not shown).

The call conversion setting menu is divided into call menu, call conversion cancellation menu, call conversion cancellation menu, and call conversion change menu.In each menu, the subscriber decides whether to apply for the call service directly or when to use the service. , What is the phone number you want to receive, etc. can be set or changed and can immediately apply for termination (S710 to S751). In addition, if a separate service fee is charged for this service, it goes without saying that payment processing is involved (steps S714 and S734).

FIG. 10 shows a procedure of a menu allowing a user to directly send a voice mail to a subscriber who has subscribed to the same service. As shown in this figure, it is generally difficult to memorize another person's UMS phone number, so that even if not specifically recorded, the CTI system 38 can identify the other party using only the subscriber's ID and transmit the voice mail. The other subscriber's ID recorded in the user area is retrieved, and the mail server 31 is sent to the mail server 31 to send the e-mail by attaching the voicemail input to the member of the retrieved ID.

Although the configuration of the present invention has been described in detail as described above, the present invention is not limited to the above description and can be modified and modified in various forms within the scope of the present invention by those skilled in the art. . For example, in the present invention, the arrangement of various menus (main menu, submenu) may be modified in various forms.

By providing the present invention of the above-described configuration, it is possible to provide a variety of services through the use of a UMS phone number that is relatively low in use compared to the investment, as a result, to increase the use of the UMS service, more diverse needs of users It could be accommodated.

In particular, it is possible to form various types of transactions through direct calls and voice mails, and to form new types of voice communities without mutually revealing information such as their telephone numbers.

In addition, since you can use the service by calling your own UMS phone number, regardless of the type of telephone (wired or wireless) or telephone service, all types of terminals can provide various additional services together with the integrated messaging service. I could enjoy it.

Claims (22)

In the unified messaging service system that provides unified messaging service through a phone number (hereinafter referred to as UMS phone number) for unified messaging service access, Assigning a unique UMS phone number to each of a plurality of subscribers in accordance with the subscriber's application for service; Recording a desired telephone number for each UMS telephone number assigned to the subscriber according to each subscriber's input setting; The caller makes a call to any UMS phone number through the telephone network and requests a direct call with the owner of the UMS phone number; Retrieving the desired desired telephone number recorded by the subscriber for each UMS telephone number; A method for processing a service of a unified messaging service system, comprising: converting a call received from a UMS phone number into a desired telephone number recorded by a subscriber. The method of claim 1, And the subscriber making a call to the UMS telephone number selects a subscriber menu, and immediately sets and changes a desired telephone number and direct call usage. In the unified messaging service system that provides unified messaging service through a phone number (hereinafter referred to as UMS phone number) for unified messaging service access, Assigning a unique UMS phone number to each of a plurality of subscribers in accordance with the subscriber's application for service; Each of the plurality of subscribers calling the UMS phone number assigned to them, requesting the advertisement posting by selecting the desired transaction type (lion or seller) and voice inputting the advertisement including the traded item and the transaction terms; Converting the voice input data for each subscriber into a voice file, analyzing the contents of the ad text, adding a text file and a classification code, and recording them as advertisement data; Requesting a second subscriber to search for an item to be traded in the advertisement by calling the UMS phone number assigned to the second subscriber and specifying the object to be searched; And searching for the ones matching the search condition among the advertisement data recorded according to the search request of the second subscriber, and outputting the voices in the order close to the search condition. In the unified messaging service system that provides unified messaging service through a phone number (hereinafter referred to as UMS phone number) for unified messaging service access, Assigning a unique UMS phone number to each of a plurality of subscribers in accordance with the subscriber's application for service; Each of the plurality of subscribers calling the UMS phone number assigned to the subscriber and requesting the advertisement posting by voice inputting the self-introduction; Converting the voice input data for each subscriber into a voice file, analyzing the contents of the self-introduction, adding a text file and a classification code, and recording them as advertisement data; Calling a second subscriber to the UMS phone number assigned to him / herself, specifying a search condition, and requesting a search for a subject meeting the condition; And outputting the self-introduction corresponding to the search condition among the recorded advertisement data according to the search request of the second subscriber. The method according to claim 3 or 4, A method for processing a service of a unified messaging service system, comprising the step of uploading a voice file and a text file recorded by voice for each subscriber on a web page. The method according to any one of claims 3 to 5, When the second subscriber requests voicemail transmission while voice data of another subscriber retrieved according to the search request of the second subscriber is received, the second subscriber receives the voicemail of the second subscriber and converts the voicemail into a voice file, which is another advertisement publisher. And transmitting to the subscriber's voicemail account. The method according to any one of claims 3 to 6, Recording a desired telephone number for each UMS telephone number assigned to the subscriber according to each subscriber's input setting; If the second subscriber requests a direct call while voice outputting the voice data of another subscriber searched according to the search request of the second subscriber, the desired call number set by another subscriber who is the publisher according to the direct call request is set. And performing a call connection with the retrieved telephone number. In the unified messaging service system that provides unified messaging service through a phone number (hereinafter referred to as UMS phone number) for unified messaging service access, Assigning a unique UMS phone number to each of a plurality of subscribers in accordance with the subscriber's application for service; The subscriber specifying the subject of the information (content) to be provided through the information service, a web page bulletin board or information provider to be specified, and specifying the information for each channel; The subscriber dials the UMS phone number assigned to the subscriber and selects the information providing service and the information providing channel; And a voice outputting of the collected contents according to a subject determined for each channel by a subscriber's preset. The method of claim 8, Calling the user's UMS phone number and selecting the information providing service, selecting information posting and voice inputting the information; And posting the voice input information by the subscriber at a pre-specified location. The method according to claim 8 or 9, The information content provided for the information providing service includes advertisement information having an e-mail address for receiving an order, If the subscriber requests to send the order mail while outputting the information content, sending the order mail to the e-mail address for receiving the order to the subscriber's e-mail account as the sender of the integrated messaging service system, characterized in that How to handle the service. The method according to any one of claims 8 to 10, Information content provided for the information providing service includes the advertising information having the telephone number of the order receiver, And when the subscriber requests a direct call with the order receiver while outputting the information content, performing a call connection to the telephone number of the order receiver. In the unified messaging service system that provides unified messaging service through a phone number (hereinafter referred to as UMS phone number) for unified messaging service access, A UMS phone number assigning means for granting a unique UMS phone number to each of a plurality of subscribers according to the subscriber's service request; Recording means for recording a desired telephone number for each UMS telephone number given to the subscriber according to each subscriber's input setting; When the caller makes a call to any UMS phone number through the telephone network and requests a direct call with the owner of the corresponding UMS phone number, the caller retrieves the desired telephone number recorded by the subscriber for each UMS phone number in the recording means. And a call diversion means for diverting a call made to a UMS phone number to a desired telephone number recorded by the subscriber. The method of claim 12, If the subscriber who has called the UMS telephone number selects the subscriber menu and immediately changes the desired telephone number and direct call usage setting, the record changing means for changing the recording contents of the recording means according to the subscriber's setting contents is also provided. Unified messaging service system comprising a. In the unified messaging service system that provides unified messaging service through a phone number (hereinafter referred to as UMS phone number) for unified messaging service access, A UMS phone number assigning means for granting a unique UMS phone number to each of a plurality of subscribers according to the subscriber's service request; Each of the multiple subscribers dials the UMS phone number assigned to them, selects the desired transaction type (lion or seller), and voices an advertisement including the goods and conditions of the transaction. A data processing means for converting a voice file, analyzing the content of an advertisement, and adding a text file and a classification code; Recording means for recording the data processed by the data processing means as advertisement data for each subscriber; When the second subscriber calls the UMS phone number assigned to him and specifies a search target item, the second subscriber requests a search for the item he wants to trade in the advertisement, and the search condition among the plurality of subscriber-specific advertisement data recorded in the recording means. And a voice signal output means for searching for a voice corresponding to and outputting voices in an order close to the search condition. In the unified messaging service system that provides unified messaging service through a phone number (hereinafter referred to as UMS phone number) for unified messaging service access, A UMS phone number assigning means for granting a unique UMS phone number to each of a plurality of subscribers according to the subscriber's service request; When each of the subscribers calls the UMS phone number assigned to them and requests the advertisement posting by voice inputting the self-introduction, the subscriber converts the voice input data into the voice file and analyzes the contents of the self-introduction text. Data processing means for adding a file and a classification code; Recording means for recording the data processed by the data processing means as advertisement data for each subscriber; When the second subscriber calls the UMS phone number assigned to him and requests a search for a subject that meets the conditions by specifying a search condition, the second subscriber searches for the advertisement condition among the plurality of subscriber-specific advertisement data recorded in the recording means. And a voice signal output means for outputting voice. The method according to claim 14 or 15, And data processing means for uploading a voice file and a text file recorded by voice for each subscriber to a web page. The method according to any one of claims 14 to 16, When the second subscriber requests voicemail transmission while voice data of another subscriber retrieved according to the search request of the second subscriber is received, the second subscriber receives the voicemail of the second subscriber and converts the voicemail into a voice file, which is another advertisement publisher. And a voicemail transmission means for transmitting voicemail to the subscriber's voicemail account. The method according to any one of claims 14 to 17, Recording means for recording a desired telephone number for each UMS telephone number given to the subscriber according to each subscriber's input setting; If the second subscriber requests a direct call while voice outputting the voice data of another subscriber searched according to the search request of the second subscriber, the desired call number set by another subscriber who is the publisher according to the direct call request is set. And a call connection means for searching and making a call connection to the retrieved telephone number. In the unified messaging service system that provides unified messaging service through a phone number (hereinafter referred to as UMS phone number) for unified messaging service access, A UMS phone number assigning means for granting a unique UMS phone number to each of a plurality of subscribers according to the subscriber's service request; A user setting means for setting and recording the designated contents of the subscriber when the subscriber specifies the subject of information (content) to be provided through the information providing service, the target web page bulletin board or the information provider for each channel; When the subscriber calls the UMS phone number given to him and selects the information providing service and the information providing channel, the information is collected in advance according to the user setting contents and the information is provided for voice output of the collected information list and information about the channel. Unified messaging service system comprising a means. The method of claim 19, And a posting means for posting the inputted voice data when the subscriber who selects the information providing service by calling his UMS telephone number and selects the information upload and voice inputs the information. The method of claim 19 or 20, The information provided by the information providing means includes advertisement information having an e-mail address for receiving orders, If the subscriber requests to send the order mail while outputting the information content, the integrated messaging service system, characterized in that it also includes a means for sending the order mail to the e-mail address for receiving the order mail using the subscriber's e-mail account as the sender . The method according to any one of claims 19 to 21, The information provided by the information providing means includes advertisement information having a telephone number of the order receiver, And an order call access means for performing a call connection to the telephone number of the order receiver when the subscriber requests a direct call with the order receiver while outputting the information content.