KR102688089B1 - method and system for providing customer-tailored delivery service - Google Patents

Abstract

The present invention relates to a delivery agency system, and more specifically, to a delivery agency system that can deliver products from a seller located at a distance from a user.
According to one aspect of the present invention, there is an advantage in saving time for long-distance delivery because the user directly selects the delivery agent.
Additionally, since the user gives a rating to the delivery agent after the delivery is completed, and the delivery agent's rating is managed as a delivery history, there is an advantage in encouraging the user to select a highly reliable delivery agent.

Description

Method and system for providing customer-tailored delivery service {method and system for providing customer-tailored delivery service}

The present invention relates to a delivery agency system, and more specifically, to a delivery agency system that can deliver products from a seller located at a distance from a user.

Additionally, an embodiment of the present invention may relate to a method and system for providing a customized delivery service to customers.

In the past, it was common for buyers and sellers to trade goods with each other in the same area. Recently, the number of cases where buyers and sellers conduct transactions at a distance from each other is increasing for various reasons such as the development of information and communication technology, activation of Internet transactions, development of various sales media such as home shopping, and expansion of residence or work areas. Accordingly, various types of delivery services are provided to move products between sellers and buyers located in remote locations.

However, current delivery services take a lot of time to deliver. For example, products purchased online last at least two days on average. Therefore, when urgent delivery is required, goods are delivered using other means, but this has the problem of requiring the customer to pay a considerable amount of money.

Japanese Patent Publication 2004-526220 A (2004.08.26) Japanese Published Patent 2008-533565 A (2008.08.21) Japanese Patent Publication 2001-167205 A (2001.06.22)

The present invention was devised to solve the above problems, and its purpose is to provide a delivery agent system that realizes long-distance delivery by utilizing a delivery agent.

Other objects and advantages of the present invention can be understood from the following description, and will be more clearly understood by practicing the present invention. In addition, it will be readily apparent that the objects and advantages of the present invention can be realized by means and combinations thereof indicated in the claims.

A delivery agency system according to one aspect of the present invention includes a seller terminal configured to register as a seller on the server by inputting seller information including product information and a sales location into the server; a delivery agent terminal configured to register as a delivery agent on the server by inputting delivery agent information including address information into the server; A user terminal configured to input a destination into the server, select a product sold by the seller through seller information stored on the server, and select a delivery agent to request delivery of the product from a list of delivery agents stored on the server; And when the product and the delivery agent are selected from the user terminal, sending a destination, seller information corresponding to the selected product, and a product delivery request to the delivery agent terminal of the selected delivery agent, and sending the product to the delivery agent terminal. When approval for product delivery is received, payment amount information and delivery time information are transmitted to the user terminal, and when final purchase approval is received from the user terminal, preparation of the product is instructed to the seller terminal and delivery is performed. It may include a server configured to instruct delivery of the product to the agent terminal.

The server may be configured to store delivery history including ratings and number of deliveries for registered delivery agents, and provide the delivery history along with the delivery agent list to the user terminal.

The server sets a priority corresponding to the user terminal for the registered delivery agent, and transmits delivery agent recommendation information for a delivery agent whose set priority is greater than or equal to a preset reference value to the user terminal. .

The user terminal may be configured to select a delivery agent to request delivery of the product from the delivery agent list in consideration of the delivery agent recommendation information.

The server will be configured to set the priority for each of the registered delivery agents in consideration of the rating, the number of deliveries, and the time required from the current location of the delivery agent received from the delivery agent terminal to the sales location. You can.

The server may be configured to set the priority for each of the registered delivery agents using the following equation.

[Equation]

Here, n is the unique identification code for the delivery agent, Pn is the priority set for the delivery agent whose unique identification code is n, Gn is the rating for the delivery agent whose unique identification code is n, and Dn is is the number of deliveries of the delivery agent whose unique identification code is n, Ln is the current location information of the delivery agent whose unique identification code is n, and T(Ln) is the estimated time required to arrive at the sales location from the current location. , and a, b, and c may be weights added to the rating, the number of deliveries, and the expected time required to set the priority.

When the product delivery approval is received, the server may be configured to request preparation time information for the product from the seller terminal and request delivery time information for the product from the delivery agent terminal.

The server may be configured to calculate the delivery time information by adding the preparation time of the product and the delivery time.

The delivery agent terminal may be configured to periodically transmit current location information to the server when the server receives the final purchase approval.

The server may be configured to periodically transmit the received current location information of the delivery agent terminal to the user terminal.

One embodiment of the present invention includes a seller terminal configured to register as a seller on the server by inputting seller information including product information and a sales location into the server; a delivery agent terminal configured to register as a delivery agent on the server by inputting delivery agent information including address information into the server; a user terminal configured to input a destination into the server and select a product sold by the seller through seller information stored in the server; and ⓐ when the product is selected from the user terminal, sending a destination, seller information corresponding to the selected product, and a product delivery request to the delivery agent terminal, and ⓑ product delivery approval for delivery of the product from the delivery agent terminal. When received, payment amount information and delivery time information are transmitted to the user terminal. ⓒ When final purchase approval is received from the user terminal, the seller terminal is instructed to prepare the product and the delivery agent terminal is sent. a server configured to direct delivery of the product; We propose a system that includes.

The server: stores a delivery history including ratings and delivery times for the registered delivery agent, sets a priority corresponding to the user terminal for the registered delivery agent, and sets the priority if the set priority is greater than or equal to a preset reference value. Delivery agent recommendation information about the delivery agent is transmitted to the user terminal, wherein the reference value is set based on the number of delivery agents located near the sales location, and the priority (P _n ) is set by the server as follows. It is determined based on the equation, [Equation] Pn={a*Gn+b*Dn}/{c*T(Ln)} n is the unique identification code for the delivery agent, and G _n is the unique identification code is the rating for the delivery agent whose unique identification code is n, D _n is the number of deliveries of the delivery agent whose unique identification code is n, L _n is the current location information of the delivery agent whose unique identification code is n, and T(L _n ) is the estimated time required from the current location to arrive at the sales location, and a, b, and c are the weights added to each of ⓐ the rating, ⓑ the number of deliveries, and ⓒ the estimated delivery time so that the priority is set. It can be characterized as a value set between 0 and 1.

The number of at least one delivery agent included in the delivery agent recommendation information is set differently based on the number of delivery agents located near the sales location, and the server: When receiving approval for delivery of the product, the product It may be configured to request preparation time information from the seller terminal and request delivery time information of the product from the delivery agent terminal.

The server: identifies a plurality of delivery agents for the product delivery request, and sends i) the product delivery request and ii) each of the plurality of first existing delivery requests held by a first candidate agent among the plurality of delivery agents. A primary route is determined based on the sales location and destination, and based on the primary route, a route decision operation is performed several times to determine an Indicates the total number of requests, and determines the path with the lowest delivery cost among the Accordingly, the first increase in delivery cost due to the product delivery request can be calculated among the delivery costs consumed to perform delivery.

The server: identifies a second candidate agent that is another candidate delivery agent among the plurality of delivery agents, and performs the product delivery request and a second plurality of existing delivery requests held by the second candidate agent. Determine a delivery route, and calculate a second increase in delivery cost due to the product delivery request among the delivery costs incurred in performing delivery according to the second delivery route, wherein the first increase is greater than the second increase. In small cases, the first candidate agent may be determined as the delivery agent corresponding to the product delivery request.

According to one aspect of the present invention, there is an advantage in saving time for long-distance delivery because the user directly selects the delivery agent.

Additionally, since the user gives a rating to the delivery agent after the delivery is completed, and the delivery agent's rating is managed as a delivery history, there is an advantage in encouraging the user to select a highly reliable delivery agent.

The effects of the present invention are not limited to the effects mentioned above, and other effects not mentioned will be clearly understood by those skilled in the art from the description of the claims.

The following drawings attached to this specification serve to further understand the technical idea of the present invention along with the detailed description of the invention described later, and therefore the present invention should not be construed as limited to the matters described in such drawings.
1 is a diagram schematically showing a delivery agency system according to an embodiment of the present invention.
Figure 2 is a diagram schematically showing a sales location and destination according to an embodiment of the present invention.
Figure 3 is an enlarged view of the sales location in Figure 2.
Figure 4 is a diagram schematically showing the operational configuration of a delivery agency system according to an embodiment of the present invention.
Figure 5 is a diagram showing the configuration of a delivery agency system according to an embodiment of the present invention.
It should be noted that throughout the drawings, like reference numerals are used to illustrate identical or similar elements, features and structures.

Terms or words used in this specification and claims should not be construed as limited to their common or dictionary meanings, and the inventor may appropriately define the concept of terms in order to explain his or her invention in the best way. It should be interpreted with meaning and concept consistent with the technical idea of the present invention based on the principle that it is.

Accordingly, the embodiments described in this specification and the configurations shown in the drawings are only one of the most preferred embodiments of the present invention and do not represent the entire technical idea of the present invention, so at the time of filing this application, various alternatives are available to replace them. It should be understood that equivalents and variations may exist.

Additionally, when describing the present invention, if it is determined that a detailed description of a related known configuration or function may obscure the gist of the present invention, the detailed description will be omitted.

Terms containing ordinal numbers, such as first, second, etc., are used for the purpose of distinguishing one of the various components from the rest, and are not used to limit the components by such terms.

Throughout the specification, when a part is said to “include” a certain element, this means that it does not exclude other elements, but may further include other elements, unless specifically stated to the contrary.

Additionally, throughout the specification, when a part is said to be "connected" to another part, this refers not only to the case where it is "directly connected" but also to the case where it is "indirectly connected" with another element in between. Includes.

Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the attached drawings.

Figure 1 is a diagram schematically showing a delivery agency system 100 according to an embodiment of the present invention.

Referring to Figure 1, the delivery agency system 100 according to an embodiment of the present invention may include a seller terminal 110, a delivery agent terminal 120, a user terminal 130, and/or a server 140. there is. As an example, the user terminal 130 may be called 'orderer terminal', 'customer terminal', etc., and the user of the user terminal 130 may be called 'orderer', 'customer', 'first user', etc. You can. The delivery agent terminal 120 may be called a ‘delivery agent terminal’, etc., and the user of the delivery agent terminal 120 may be called a ‘delivery agent’, ‘delivery driver’, ‘delivery service provider’, ‘second user’, etc. It may be referred to as .

Specifically, the seller terminal 110, the delivery agent terminal 120, and/or the user terminal 130 may be connected to communicate with the server 140, and as shown in FIG. 1, the seller terminal 110, delivery It would also be possible to perform direct communication between the agent terminal 120 and the user terminal 130. The server 140 may be called, for example, 'central server', 'management server', 'main server', 'service provision server', etc.

The seller terminal 110 may be configured to register as a seller on the server 140 by inputting seller information including product information and a sales location (src) into the server 140. Here, the sales location (src) may be a place corresponding to the location of the seller and/or the seller terminal 110.

For example, the seller may use the seller terminal 110 to input information about the product to be sold and address information of the sales location (src) as seller information. When the server 140 receives seller information, it can register the seller terminal 110 as an authenticated seller by assigning a unique identification code to the seller terminal 110. Meanwhile, in the present invention, the sales location may be referred to as a 'first location', 'source', etc., and the destination may be referred to as a 'second location', 'destination', etc.

Figure 2 is a diagram schematically showing a sales location (src) and a destination (dst) according to an embodiment of the present invention.

In the embodiment of FIG. 2, the seller may input the sales location (src) through the seller terminal 110.

The delivery agent terminal 120 may be configured to register as a delivery agent in the server 140 by inputting delivery agent information including address information into the server 140.

For example, the delivery agent may use the delivery agent terminal 120 to input address information about the activity base as delivery agent information. As an example, the delivery agent terminal 120 may run a website and/or mobile app for the online platform of the present invention operated by the server 140, and the delivery agent may use the online platform as an activity base. Address information can be entered as delivery agent information.

Additionally, when the server 140 receives delivery agent information, it can register the delivery agent terminal 120 as an authenticated delivery agent by assigning a unique identification code. Here, the activity base may be a residence or work place where the delivery agent is mainly located (for example, the activity base is the same place among the places where the delivery agent was located during a predetermined monitoring period set by the server 140). It can be set based on the order of longest stay).

The user terminal 130 may be configured to input a destination (dst) into the server 140.

For example, in the embodiment of FIG. 2, the user may input the destination (dst), which is the destination of the product, through the user terminal 130. Here, the destination (dst) is the final destination where the user requests delivery of the product, and may be the user's residence or workplace, or a third place.

The user terminal 130 may be configured to select a product sold by a seller through seller information stored in the server 140.

Specifically, the user can access the server 140 through the user terminal 130 and check the list of vendors registered in the server 140 and information on products being sold by each vendor. Then, the user can select the product from the seller he or she wishes to purchase.

Additionally, the user terminal 130 may be configured to select a delivery agent to request delivery of a product from a list of delivery agents stored in the server 140.

Specifically, the user can access the server 140 through the user terminal 130 and check the list of delivery agents registered in the server 140. Additionally, the user can directly select one delivery agent to request delivery of the product from the list of delivery agents (including a plurality of delivery agents).

That is, the user can directly select the product he or she wants to purchase and the delivery agent to request delivery through the user terminal 130.

When a product and a delivery agent are selected from the user terminal 130, the server 140 is configured to transmit a destination (dst), seller information corresponding to the selected product, and a product delivery request to the delivery agent terminal 120 of the selected delivery agent. It can be.

Specifically, when the user selects a product and a delivery agent, the server 140 requests address information for the destination (dst), address information for the sales location (src), and product delivery to the delivery agent terminal 120 of the selected delivery agent. can be transmitted.

If the delivery agent confirms the destination (dst), sales location (src), and product for which delivery has been requested, and refuses to deliver the product, the server 140 sends information that product development was rejected by the delivery agent to the user terminal ( 130). In this case, the user can select another delivery agent (among the delivery agent list including a plurality of delivery agents) through the user terminal 130. In other words, even if selected by the user, the delivery agent can decide whether to deliver the product by considering the distance between the destination (dst) and the sales location (src) and the type of product to be delivered.

Conversely, when the server 140 receives product delivery approval for product delivery from the delivery agent terminal 120, it may be configured to transmit payment amount information and delivery time information to the user terminal 130.

Specifically, the server 140 calculates payment amount information by adding up the price of the product selected by the user and the delivery fee based on the distance from the sales location (src) to the destination (dst), and sends the calculated payment amount information to the user terminal (130). ) can be sent to. Additionally, the server 140 may transmit information on the delivery time expected to be required to depart from the sales location (src) and arrive at the destination (dst) to the user terminal 130. Additionally, the server 140 may provide payment amount information and delivery time information to the user terminal 130, and may transmit to the user terminal 130 a final purchase decision regarding whether to purchase the product.

For example, in the embodiment of Figure 2, the server 140 refers to the seller information and transmits the price information of the product selected by the user and the delivery time information to the sales location (src) and destination (dst) to the user terminal 130. can do.

If the user confirms the payment amount information and delivery time information and the user rejects the final purchase, the product purchase may be terminated.

Conversely, when the server 140 receives the final purchase approval from the user terminal 130, the server 140 i) instructs the seller terminal 110 to prepare the product, and ii) instructs the delivery agent terminal 120 to prepare the product. It may be configured to direct delivery of a product.

That is, in the delivery agent system 100 according to an embodiment of the present invention, the user can directly select (determine) the delivery agent, and the delivery agent provides the distance and product information between the sales location (src) and the destination (dst). You can choose (decide) whether to deliver or not by taking this into consideration.

Therefore, when delivering a product, the user and the delivery agent are matched one-to-one, so the user has the advantage of being able to purchase the product safely even if the destination (dst) and the sales location (src) are far away.

Meanwhile, the seller terminal 110, delivery agent terminal 120, user terminal 130, and server 140 provided in the delivery agency system 100 of the present invention are used to execute various control logics performed in the present invention. It may optionally include processors, application-specific integrated circuits (ASICs), other chipsets, logic circuits, registers, communication modems, data processing devices, etc. known in the art.

In addition, the seller terminal 110, delivery agent terminal 120, user terminal 130, and server 140 generate data or programs necessary for each component to perform operations and functions, or in the process of performing operations and functions. It may include a memory capable of storing data, etc. There is no particular limitation on the type of memory as long as it is a known information storage means capable of recording, erasing, updating and reading data. As an example, information storage means may include RAM, flash memory, ROM, EEPROM, registers, etc. Additionally, the storage unit may store program codes in which processes executable by the control unit are defined. Additionally, in the present invention, memory may be referred to as 'storage unit', 'database', etc.

Below, various non-limiting embodiments in which a user selects a delivery agent will be described.

In one embodiment of the present invention, the server 140 may be configured to store delivery history including ratings and delivery times for registered delivery agents.

Specifically, when delivery is completed, the server 140 may request a rating for the delivery agent from the user terminal 130 and receive it from the user terminal 130. Additionally, the server 140 can adjust the number of deliveries for the corresponding delivery agent when delivery is completed. For example, when delivery is completed, the number of deliveries of the delivery agent may be increased by '+1', and a service rating for the delivery agent may be assigned by the user.

The server 140 may be configured to provide (and/or share) the delivery history along with the delivery agent list to the user terminal 130.

The user can check the rating and number of deliveries of each delivery agent along with the list of delivery agents registered in the server 140 through the user terminal 130. For example, the user can directly select a delivery agent that has a large number of deliveries and a relatively high rating from the list of delivery agents.

In another embodiment of the present invention, the server 140 may be configured to set a priority corresponding to the user terminal 130 with respect to the registered delivery agent.

Specifically, the server 140 sets a priority for each registered delivery agent in consideration of the rating, number of deliveries, and the time required from the current location of the delivery agent received from the delivery agent terminal 120 to the sales location (src). It can be configured to do so.

More specifically, the server 140 may set the priority to be higher as the rating is higher, the number of deliveries is greater, and the delivery agent is closer to the sales location (src). That is, the server 140 can set high priority to a delivery agent who is close to the sales location (src), has a high rating for delivery service, and has a lot of delivery experience.

For example, the server 140 may be configured to set the priority (P _n , priority) for each delivery agent registered in the online platform (or database) of the present invention using Equation 1 below.

[Equation 1]

Here, n is the unique identification code for the delivery agent, P _n is the priority set for the delivery agent with unique identification code n, G _n is the rating for the delivery agent with unique identification code n, and D _n is the rating for the delivery agent with unique identification code n. This is the number of deliveries by the delivery agent with a unique identification code of n, L _n is the current location information of the delivery agent with a unique identification code of n, and T(L _n ) is the estimated time required to arrive at the sales location (src) from the current location. time, and a, b, and c may be weights added to the rating, number of deliveries, and expected time to establish priorities. For example, each of a, b, and c may be a value selected from 0 to 1.

FIG. 3 is an enlarged view of the sales location (src) in FIG. 2.

For example, in the embodiment of FIG. 3, it is assumed that a first delivery agent (d1), a second delivery agent (d2), and a third delivery agent (d3) are located near the sales location (src). The server 140 sets a first path (p1) from the current location of the first delivery agent (d1) to the sales location (src), and allows the first delivery agent (d1) to travel to the sales location (src) through the first path (p1). The 'first estimated time required' that is expected to be taken to arrive at src) can be calculated.

Likewise, the server 140 sets a second path (p2) from the current location of the second delivery agent (d2) to the sales location (src), and the second delivery agent (d2) passes through the second path (p2). The 'second estimated time required' that is expected to be taken to arrive at the sales location (src) can be calculated.

In addition, the server 140 sets a third path (p3) from the current location of the third delivery agent (d3) to the sales location (src), and the third delivery agent (d3) passes through the third path (p3). The 'third estimated time required' that is expected to be taken to arrive at the sales location (src) can be calculated.

And, the server 140: ① sets the priority of the first delivery agent (d1) by considering the rating, number of deliveries, and first expected time required for the first delivery agent (d1), and ② sets the priority of the second delivery agent (d1) The priority of the second delivery agent (d2) is determined by considering d2)'s rating, number of deliveries, and the second expected time required, and ③ the rating, number of deliveries, and third expected time required of the third delivery agent (d3) are determined. Taking this into account, the priority of the third delivery agent (d3) can be determined.

Preferably, the server 140 considers the ratings, number of deliveries, and expected time required for the first delivery agent (d1), the second delivery agent (d2), and the third delivery agent (d3) for each delivery agent. Relative priorities can be determined.

For convenience of explanation, in the embodiment of FIG. 3, it is assumed that the ratings and number of deliveries of the first delivery agent (d1), the second delivery agent (d2), and the third delivery agent (d3) are all the same. In addition, it is assumed that the estimated time required to reach the sales location (src) is short in the order of the first estimated time, the third expected time, and the second expected time (i.e., the first estimated time < the third estimated time < 2nd estimated time). In this case, the server 140 sets the priority for the first delivery agent (d1) to be the highest, sets the priority for the third delivery agent (d3) to the next highest, and sets the priority for the second delivery agent (d2) to be the highest. You can set the priority to the lowest.

Additionally, the server 140 can further confirm delivery time information from the delivery agent. For example, the server 140 may set a high priority for delivery agents capable of immediate delivery. Additionally, the server 140 may set the priority to be lower as the delivery time becomes later.

The server 140 may be configured to transmit to the user terminal 130 delivery agent recommendation information for delivery agents whose set priorities are equal to or higher than a preset reference value.

Here, the reference value may be set based on the number of delivery agents whose address information is registered near the sales location (src). That is, the reference value may be set differently for each sales location (src).

For example, there may not be enough registered delivery agents near a certain sales location (src). Even in this case, if the number of delivery agents recommended to the user is limited by applying the same standard as the sales location (src) with a sufficiently large number of registered delivery agents, the number of recommended information provided to the user may become excessively small. Accordingly, the server 140 may set a reference value based on the number of delivery agents whose address information is registered near the sales location (src). As a specific example, in a place where the number of registered delivery agents is 100, recommended information about delivery agents with the top 10% priority may be provided to the user. Conversely, in a location where the number of registered delivery agents is 10, recommended information for all 10 delivery agents can be provided to the user regardless of priority.

In the embodiment of Figure 3, it is assumed that the priorities set for the first delivery agent (d1), the second delivery agent (d2), and the third delivery agent (d3) are all equal to or higher than the reference value. The server 140 may provide delivery agent recommendation information for the first delivery agent (d1), the second delivery agent (d2), and the third delivery agent (d3) to the user terminal 130. Specifically, the server 140 provides the user terminal 130 with a delivery agent list including the first delivery agent (d1), the second delivery agent (d2), and the third delivery agent (d3) selected based on priority. can be provided.

Additionally, the user terminal 130 may be configured to select a delivery agent to request delivery of a product from the delivery agent list in consideration of the delivery agent recommendation information.

That is, according to one embodiment of the present invention, the user may directly select a delivery agent through the delivery agent list registered in the server 140, or select a delivery agent through delivery agent recommendation information provided by the server 140. It may be possible. The server 140 provides the user with recommended delivery agent information that is highly reliable and expected to deliver quickly based on the estimated time required to reach the sales location (src), rating, and number of deliveries, thereby providing the user with a highly satisfactory delivery service. There is an advantage.

When receiving product delivery approval, the server 140 may be configured to request product preparation time information from the seller terminal 110 and request product delivery time information from the delivery agent terminal 120.

Specifically, the delivery agent can check the distance and product information between the selling location (src) and the destination (dst) and approve product delivery. In addition, when the delivery agent approves delivery of the product, the server 140 requests product preparation time information from the seller terminal 110 and sends it to the delivery agent terminal 120 in order to provide delivery time information to the user. You can request information on the delivery time of the product.

In addition, the server 140 may calculate delivery time information by adding the product preparation time and delivery time, and transmit the calculated delivery time information to the user terminal 130. That is, the server 140 can provide price information and delivery time information to the user and transmit the final purchase status to the user.

When the user approves the final purchase, the server 140 may instruct the seller terminal 110 to prepare the product for delivery and instruct the delivery agent terminal 120 matched to the user to deliver the product.

Hereinafter, with reference to FIG. 4, the operational configuration of the delivery agency system 100 according to an embodiment of the present invention will be described in detail.

Figure 4 is a diagram schematically showing the operational configuration of the delivery agency system 100 according to an embodiment of the present invention.

In step S100, the seller may register the seller on the server 140 using the seller terminal 110. Specifically, a seller can register in the authenticated seller pool by entering seller information including product information and a seller's address (src, seller's address information) into the server 140.

In step S200, the delivery agent may register the delivery agent in the server 140 using the delivery agent terminal 120. Specifically, the delivery agent can register in the certified delivery agent human resources pool by entering delivery agent information including address information of residence or work place into the server 140.

In the embodiment of FIG. 2, for convenience of explanation, step S200 is described as being performed after step S100, but note that the operation order of step S100 and step S200 may be changed. That is, step S200 may be performed first to register the delivery agent, and then step S100 may be performed to register the seller.

In step S300, the user may input a destination (dst) using the user terminal 130. Here, the destination (dst) is a location set by the user. For example, the destination dst may be the user's residence, place of work, or a third location.

In step S400, the user can use the user terminal 130 to check seller information registered in the server 140 and select a sales location (src) and a product.

In step S500, the user can select a delivery agent from among delivery agents registered in the server 140 to deliver the selected product from the sales location (src) to the destination (dst).

As an example, the user may select a delivery agent by checking information about the delivery agent, such as rating and number of deliveries, from the list of delivery agents on the server 140.

As another example, the server 140 may set priorities for each delivery agent by considering the rating, number of deliveries, and expected time required to reach the sales location (src). Additionally, the server 140 may provide the user with recommended information about delivery agents whose set priorities are equal to or higher than the reference value. The user may receive delivery agent recommendation information from the server 140 and select one delivery agent from among the recommended delivery agents.

In step S600, if the user and the delivery agent are matched, step S700 may be performed, and if they are not matched, step S500 may be performed.

Specifically, in step S600, the user and the delivery agent may be matched only when the delivery agent approves product delivery through the delivery agent terminal 120. That is, the delivery agent selected by the user can determine whether to approve product delivery by checking the destination (dst), sales location (src), and selected product information. When the delivery agent approves product delivery and the product delivery approval is transmitted to the server 140, step S700 may be performed. Conversely, if the delivery agent refuses to deliver the product and a product delivery refusal is transmitted to the server 140, step S500 may be performed.

In step S700, the server 140 may transmit payment amount information and delivery time information to the user terminal 130. Here, the payment amount information may be an amount including the product price and delivery fee. Additionally, the delivery time information may be the sum of the product preparation time input through the seller terminal 110 and the delivery time input through the delivery agent terminal 120.

Users can check the payment amount and delivery time and decide whether to make a final purchase of the product. If the user approves the final purchase of the product, step S900 may be performed. Conversely, if the user refuses the final purchase of the product, step S300 may be performed.

For example, the user may refuse the final purchase if the delivery time takes longer than desired. Conversely, if the payment amount is the expected amount and the delivery time is the expected time, the user can transmit the final purchase approval to the server 140 using the user terminal 130.

In step 110 S900, the server 140 may transmit a product preparation instruction to the seller terminal 110 and a product delivery instruction to the delivery agent terminal 120.

In other words, the delivery agency system 100 according to an embodiment of the present invention allows the delivery service of the product to proceed through selection of the delivery agent by the user, approval of product delivery by the delivery agent, and final purchase approval by the user. there is. Accordingly, the user can have the product delivered through the desired delivery agent, and the delivery agent has the advantage of being able to determine whether or not to deliver the product by checking the destination (dst) and product information in advance.

Meanwhile, the delivery agent terminal 120 may be configured to periodically transmit current location information to the server 140 when the server 140 receives the final purchase approval.

In addition, the server 140 may be configured to periodically transmit the received current location information of the delivery agent terminal 120 to the user terminal 130.

That is, the user terminal 130 can check delivery status information in real time by receiving location information of the delivery agent terminal 120 from the server 140 after approving the final purchase of the product.

The server 140 according to an embodiment of the present invention is an integrated server for integrated management of orders from the seller and delivery from the delivery agent, and receives delivery request information containing the customer's order information from the seller's terminal. Delivery request register for registration; a delivery request list providing unit for providing the registered delivery request information (list) to the delivery agent terminal; a delivery call unit for delivering a delivery call message from the delivery agent terminal to a plurality of assigned delivery agents in response to the provided delivery request information (list); And it may include a delivery completion notification unit for transmitting delivery completion information including payment information delivered from one delivery agent that has obtained call authority among the plurality of delivery agents to the seller terminal and the delivery agent terminal.

In order to achieve the above-described object, a method for delivery sales according to another aspect of the present invention is a method for delivery sales performed by the integrated server 140 for integrated management of orders from sellers and deliveries from delivery agents. As (a) receiving and registering delivery request information including the customer's order information from the seller terminal; (b) providing the registered delivery request information (list) to the delivery agent terminal; (c) transmitting a delivery call message from the delivery agent terminal to a plurality of assigned delivery agents in response to the provided delivery request information (list); And (d) it may include a step of transmitting delivery completion information delivered from one delivery agent that has obtained call authority among the plurality of delivery agents to the seller terminal and the delivery agent terminal.

In the method for delivery sales described above, one delivery agent has a payment function for multiple sellers with different submall IDs, but only has a payment function for the seller corresponding to one submall ID that has obtained delivery call authority. It can be activated, and the PG server enters into a representative seller contract with a credit card company, creates and assigns submall IDs to multiple contracted seller terminals, and the seller terminals process credit card payments based on their assigned submall IDs. You can.

In addition, the method for delivery sales according to an embodiment of the present invention receives and registers delivery request information containing the customer's order information from the seller terminal, and provides the registered delivery request information (list) to the delivery agent terminal. Thus, as a method performed in an application running on the delivery agent that receives the order information and the seller information by communicating with the server 140 that receives a call request for a plurality of delivery agents assigned from the delivery agent terminal, the server Receiving a call message including the seller information from (140); Obtaining permission according to the selection input of the call message and waiting until a payment menu is selected; When the payment menu is selected, calling a payment application using the order information and the seller information; Receiving a payment success message from the payment application; And it may include transmitting delivery completion information for the order information to the server 140, and the step of obtaining permission according to the selection input of the call message and waiting until the payment menu is selected, the customer It may include at least one of displaying address information and transmitting current location information to the server 140.

In addition, the method for delivery sales according to an embodiment of the present invention is a method for integrated management of orders from the seller and delivery from the delivery agent, where (a) the server 140 contains the customer's order information; Steps for receiving and registering delivery request information from a seller terminal; (b) providing the registered delivery request information (list) from the server 140 to the delivery agent terminal; (c) A step of assigning a plurality of delivery drivers based on the delivery request information (list) provided from the server 140 at the delivery agent terminal and requesting the server 140 to call the assigned plurality of delivery drivers. ; (d) calling the terminals of the plurality of delivery drivers from the server 140; (e) performing payment through communication with a PG (Payment Gateway) server at one delivery agent that has obtained call authority among the plurality of delivery agents called; And (f) receiving delivery completion information including payment information from the delivery agent at the server 140, and transmitting the delivery completion information to the seller terminal and the delivery agent terminal, In step (e), the delivery agent has a payment function for each of multiple sellers, but can only activate the payment function for the seller it has accepted and deactivate the payment function for the remaining sellers.

In addition, the server 140 according to an embodiment of the present invention is an integrated server for integrated management of orders from the seller and delivery from the delivery agent, and receives delivery request information containing the customer's order information from the seller's terminal. Delivery request register for registration; a delivery request list providing unit for providing the registered delivery request information (list) to the delivery agent terminal; a delivery call unit for delivering a delivery call message from the delivery agent terminal to a plurality of assigned delivery agents in response to the provided delivery request information (list); And a delivery completion notification unit for delivering delivery completion information delivered from one delivery agent that has obtained call authority based on the received delivery call message among the plurality of delivery agents to the seller terminal and the delivery agent terminal. You can.

A delivery agent who has obtained call authority according to the priority selection input for the received delivery call message has a payment function for each of a plurality of sellers with different submall IDs, and among the payment functions for each of the plurality of sellers It may be characterized by activating only the payment function for the seller corresponding to one submall ID for which the delivery call authority has been obtained, and deactivating the payment function for the remaining sellers. For example, the server 140 may broker (relay) contracts between credit card companies and sellers, and generate and assign a submall ID to each of one or more contracted sellers. The seller terminal can make a credit card payment based on the submall ID assigned by the server 140. The delivery agent terminal has a payment function for each of multiple sellers, but can only activate the payment function for the seller (or seller) it has accepted and deactivate the payment function for the remaining sellers (or seller). . For example, the payment app on one delivery agent's terminal allows credit card payments from multiple agents with different submall IDs, but performs credit card payments by activating the payment function only for agents who have obtained delivery call permission. You can do it.

Additionally, the server 140 according to an embodiment of the present invention selects a first delivery order among delivery orders (and/or delivery requests) from a plurality of sellers (or seller applicants or delivery applicants), and selects the first delivery order. To determine a first delivery route for a first delivery agent among a plurality of candidate delivery agents to perform the first delivery order and a plurality of second delivery orders held by the first delivery agent, The primary route may be determined based on the sales location (src) and destination (dst) of one delivery order among the first delivery order and the plurality of second delivery orders.

In addition, based on the primary path, the server performs a route determination operation multiple times to determine the The path with the lowest delivery cost among the Determine a first increase amount, and based on the first increase amount, determine the first delivery agent as a delivery agent corresponding to the first delivery order, and send information to the terminal of the first delivery agent for the first delivery order. Information can be conveyed.

The route determination operation is: selecting a delivery order that is not included in the Y path among the first delivery order and the plurality of second delivery orders, and setting the sales location (src) and destination (dst) of the selected delivery order to the Y A first calculation process of generating a plurality of routes in addition to the secondary route (where Y represents an integer less than the X and greater than or equal to 1), and a preset number of routes ( It may include a second calculation process for determining the Y+1) order path.

The server 140 calculates a probability used to determine the first delivery agent as the delivery agent corresponding to the first delivery order, based on the first increase amount (the probability is the first increase amount) and has a negative correlation), the first delivery agent may be determined as the delivery agent corresponding to the first delivery order according to the probability.

For example, the server 140 may be configured so that a second delivery agent among the plurality of candidate delivery agents performs the first delivery order and a plurality of third delivery orders held by the second delivery agent. Determine a delivery route, determine a second increase in delivery cost due to the first delivery order among the delivery costs incurred for performing delivery according to the second delivery route, and determine the first increase and the second increase in delivery cost by the first delivery order. The size of the increase may be determined, and based on the determination that the first increase amount is smaller than the second increase amount, the first delivery agent may be determined as the delivery agent corresponding to the first delivery order.

For example, the server 140 determines a primary route based on the sales location (src) and destination (dst) of one of the first delivery order and the plurality of second delivery orders, and Based on the route, a route decision operation is performed a plurality of times to determine an This smallest path can be determined as the first delivery path.

The route determination operation is: adding a sales location (src) and a destination (dst) of a delivery order that is not included in the Y-order path among the first delivery order and the plurality of second delivery orders to the Y-order path to determine a plurality of paths. A first calculation process for generating (the Y is an integer less than the It can be included.

The delivery cost includes, for example, the total time required to perform the delivery order, the time required to deliver the product to the destination (dst) after receiving it from the sales location (src), and the target point of receipt of the product. It may be calculated based on at least one selected from the time of passing and the time of passing of the target delivery time of the goods.

The server 140 determines the plurality of candidate delivery agents for the first delivery order, for example, based on preset conditions, and the preset conditions include payment method of the delivery order, delivery of the delivery order, The condition may be set based on at least one selected from the group consisting of whether the target product includes alcohol, the location of the sales location (src), the location of the destination (dst), the location of the delivery agent, and the delivery agent's means of transportation.

The server 140 is configured to perform the first delivery order, for example, if the first delivery agent determined to correspond to the first delivery order is a delivery agent that selected delivery order allocation by the first method. The first information may be transmitted to the terminal of the first delivery agent.

For example, if the first delivery agent determined to correspond to the first delivery order is a delivery agent who selected delivery order allocation by the second method, the server 140 selects and allocates the first delivery order. The second information for receiving is delivered to the terminal of the first delivery agent, and if the first delivery order is not assigned within a preset time interval after delivery of the second information, the first delivery agent and the second method The second information can be additionally delivered to each terminal of a plurality of selected third delivery agents.

For example, if the first delivery order is not assigned within a preset time interval after additional delivery of the second information, the server 140 may send the first delivery agent, the plurality of third delivery agents, and the second delivery agent. The second information can be additionally delivered to each terminal of two or more fourth delivery agents who selected the method.

For example, the server 140 may sequentially select a delivery order with the highest delivery cost from among the plurality of delivery orders and assign a delivery agent.

Meanwhile, according to an embodiment of the present invention, when the 'product' delivered by a delivery agent is 'delivery food' cooked and delivered at a restaurant, it may further include the following features.

Unlike most restaurants where the delivery agent arrives after cooking is completed, in the case of a restaurant that is considered a good restaurant and is crowded with people, there are cases where the delivery agent arrives first and waits for the food. Accordingly, the present invention seeks to propose an embodiment that takes this case into consideration.

The delivery agent can input the restaurant arrival time, delivery food pickup time, customer congestion, delivery agent congestion, etc. through the delivery agent terminal 120 running the website and/or mobile app for the online platform of the present invention. . Additionally, the server 140 can collect ratings, etc. through the online platform of the present invention. Additionally, the server 140 may collect location information, waiting time, etc. of each of a plurality of delivery agent terminals.

Meanwhile, in the present invention, the part expressed as 'restaurant' can be replaced with 'restaurant', 'store', etc.

At this time, ‘waiting time’ may refer to the time spent within a certain distance from the restaurant in question for a certain amount of time or more.

In addition, the term 'corresponding restaurant' may refer to a restaurant matched to a delivery agent or delivery agent terminal 120 through the online platform of the present invention, that is, a restaurant that provides/cooks delivery food, and the user terminal 110 It may refer to a restaurant that provides/cooks delivery food ordered by a user, that is, a customer.

Customer congestion may indicate, for example, any one of 'excess', 'full occupancy', and 'relaxation'. 'Excess' may indicate that customers are waiting in line (waiting) inside/outside the restaurant, or that waiting turns through the kiosk are delayed. Delivery agent congestion may indicate, for example, either 'waiting' or 'immediate receipt'. 'Waiting' refers to a case in which the delivery agent waits because the delivery food is not yet completed even though the delivery agent has arrived at the restaurant, and 'immediate receipt' refers to a case in which the delivery agent is ready to receive the food immediately when the delivery agent arrives. It can be expressed.

Meanwhile, the delivery agent inputs the restaurant arrival time, delivery food pickup time, customer congestion, delivery agent congestion, etc. through the delivery agent terminal 120 running the online platform of the present invention. It may be permitted only when the location is within a predetermined distance from the location of the delivery agent or the restaurant matched to the delivery agent terminal 120. At this time, the predetermined distance may be arbitrarily set by the server 140, or may be determined (and/or set) by the server 140 in consideration of the size of the restaurant.

For example, only when the location of the delivery agent terminal 120 is within a predetermined distance from the delivery agent or the location of the restaurant matched to the delivery agent terminal 120, the restaurant arrival time and delivery food pickup time are displayed on the online platform. , menus, web pages, etc. for inputting customer congestion, delivery agent congestion, etc. may be activated. That is, if the above-mentioned conditions are not satisfied, the server 140 may control the menu, web page, etc. to be deactivated.

Additionally, the server 140 can calculate a career score (CS) for each delivery agent based on Equation 2 below.

[Equation 2]

As an example, revenue may represent the sum of revenue (revenue, sales) obtained by the user of the delivery agent terminal 120, that is, the delivery agent, through the online platform of the present invention. As another example, revenue may represent the average of revenue (revenue, sales) obtained by the user of the delivery agent terminal 120, that is, the delivery agent, through the online platform of the present invention.

The weight represents the weight corresponding to the amount, that is, revenue, and is a value set by the server 140 in consideration of the number of complaints received through the online platform of the present invention in relation to the user, that is, the delivery agent. You can.

max_waiting may represent the maximum waiting time [min, minute], and ordinary_waiting may represent the usual or average waiting time [min, minute]. Considering the maximum waiting time can be seen as an intention to take into account the opinions of delivery agents who have more experience waiting for delivery food from restaurants. max_waiting and ordinary_waiting can be determined based on the restaurant arrival time and delivery food pickup time entered by the delivery agent through the online platform of the present invention. To this end, the online platform of the present invention, operated by the server 140 and executed on the delivery agent terminal 120, provides an interface and/or web page for inputting the restaurant arrival time and delivery food pickup time by the delivery agent. It can be.

Δrating may represent the total change in the rating of the delivery agent during a predetermined period. Because it is the total amount of change, the rating is 4.3 points at the beginning of the period of ownership, the rating is 4.5 points in the middle of the predetermined period, and if the rating is 4.3 points at the time of calculating the career score (CS) (or the end of the predetermined period), the rating is Δrating. The value of will be 0. (However, to prevent the score from becoming 0 due to this, It is in the form of)

Ti may represent the predetermined period, and may be a value in seconds [sec], minute [min], or hour [hour] that is preset by the server 140 or set through the user terminal 130. As an example, Ti can be determined by Equation 3, which will be described later.

In addition, the server 140 picks up from the delivery agent (or the delivery agent terminal 120 matching it) only when the waiting score (WES) calculated based on Equation 2 above exceeds a predetermined threshold score. You can control to grant permission to adjust the scheduled time or the delivery person's scheduled pickup time. In addition, if the career score (CS) calculated based on Equation 2 above is less than or equal to a predetermined threshold score, the server 140 does not grant authority to adjust the scheduled pickup time or the scheduled pickup time for the delivery person, but automatically controls the prediction to be calculated. can do.

The predetermined threshold score may be reset higher by the server 140 if it is determined that the average value of the difference between the restaurant arrival time and the delivery food pickup time is within a predetermined reference value. This is because the average value of the difference between the restaurant arrival time and the delivery food pickup time is within a predetermined standard value, which can be seen as providing highly accurate predicted values to customers and delivery agents through the online platform of the present invention. This is because it is possible to ensure that an accurate and adaptive system is provided even with the online platform-based system of the present invention, without asking delivery agents. Meanwhile, the initial value of the threshold score may be preset by the server 140 (or an administrator of the server and/or online platform).

Additionally, the server 140 may set the predetermined period based on the value (Ti, time) calculated based on Equation 3 below. At this time, the predetermined period may mean the predetermined period (Ti) mentioned in the explanation related to Δrating.

[Equation 3]

At this time, t _d represents the average time it takes for users (customers) to access the online platform of the present invention and complete the order (i.e., final payment), and n _d represents all menus sold on the online platform of the present invention. Among them, the number of menus belonging to the same category as a specific menu, n _t is the total number of menus sold on the online platform of the present invention, n _c is the number of users (customers) connected, and t _a is the number of users (customers) using the present invention. It represents the average time between placing a specific menu item in the shopping cart and completing the order (i.e. final payment) on the online platform. At this time, the specific menu may represent delivery food matched to the corresponding delivery agent.

Meanwhile, the units of time, t _d , and t _a can be set to be the same as any of seconds, minutes, or hours. In addition, N and M may correspond to arbitrary values (e.g., '1' or '2', etc.) or constant values set by the server 140 according to predetermined standards (of the server and/or online platform). ) Depending on the administrator's input, the values of N and M may be adjusted by '+1', '+2' or '-1', '-2'.

Additionally, an embodiment of the present invention may apply the above-described Equation 2 to calculate a career score (CS) based on Equation 4 below.

[Equation 4]

dis_count in Equation 4 is the number of times the delivery agent has performed delivery food reception (or product collection) within the “business activity area” and/or delivery of delivery food (or product delivery) within the delivery agent’s “residential activity area.” It may be a value calculated by taking into account the number of times (delivery or product delivery completion) has been performed. In other words, it can be seen that additional points are given to delivery agents who more closely follow the purpose of the online platform of the present invention described with reference to FIG. 5.

As an example, dis_count is the number of times the delivery agent has performed delivery food reception (or product collection) within the “business activity area” and/or delivery food delivery (or product delivery or It may be a value calculated by considering the sum or average of the number of times (product delivery completion) has been performed.

Additionally, an embodiment of the present invention may further include the following features.

Additionally, the server 140 may control an interface for guiding the basic pickup time predicted (and/or determined) according to a predetermined standard to be provided through the online platform of the present invention. Meanwhile, the method of calculating the basic scheduled pickup time may be based on a conventional artificial intelligence-based or big data-based calculation method.

As an example, the basic scheduled pickup time may be determined by considering the statistics (average) of the time it takes for the menus selected by the customer to be completed after receiving the order, order reception time, order reception time slot (time slot [zone]), etc.

In addition, through the interface of the online platform of the present invention, a menu and/or for setting not only the basic scheduled pickup time but also a scheduled pickup time other than the basic scheduled pickup time, that is, a reset (adjusted) scheduled pickup time A web page may be provided. However, as described above, this can be provided only when the user's career score (CS) exceeds a predetermined threshold score. In this way, the scheduled pickup time arbitrarily set by the delivery agent with a career score (CS) exceeding a predetermined threshold score can be referred to as the “reset scheduled pickup time.”

For example, when the delivery agent connected to the online platform matches the food (delivery) ordered by the customer (i.e., the user of the user terminal 110), the server 140 calculates the career score (CS) according to the foregoing. can be calculated, and when the career score (CS) is calculated, it can be compared with a predetermined threshold score.

If the calculated experience score (CS) exceeds a certain threshold, the delivery agent will be given the authority to adjust (reset) the “scheduled pickup time”, and the “scheduled pickup time” will be defined as the “scheduled cooking completion time” It may also be called, etc. If the reset (adjustment) of the “scheduled pickup time” is not implemented by the delivery agent, the default scheduled pickup time determined (predicted) by the server 140 will be provided to the customer through the online platform.

If the calculated experience score (CS) exceeds a predetermined threshold score and the delivery agent is authorized to adjust (reset) the “scheduled pickup time”, the delivery agent terminal 120 of the delivery agent The online platform where it runs may provide a pickup time reset interface. The pickup time reset interface may display a pickup time reset menu (or button or object), and may be in the form of a delivery agent directly entering or selecting the time, or in the form of a bar graph or bar. The time may be displayed and the delivery agent can drag to reset the time.

Meanwhile, the above-described embodiment can be applied even when the product is not ‘delivery food,’ where “scheduled pickup time” is replaced with “scheduled product collection time,” etc., and “restaurant” is replaced with “seller,” etc. It may be replaced. Electronic devices (i.e., seller terminal 110, delivery agent terminal 120, user terminal 130, and/or server 140, etc.) according to various embodiments of the present invention include, for example, For example, smartphones, tablet PCs, mobile phones, video phones, e-book readers, desktop PCs, laptop PCs, netbook computers, workstations, servers, PDAs, PMP (portable multimedia players), MP3 players, medical devices, cameras, Alternatively, it may include at least one of a wearable device. Wearable devices may be accessory (e.g., watches, rings, bracelets, anklets, necklaces, glasses, contact lenses, or head-mounted-device (HMD)), fabric or clothing-integrated (e.g., electronic clothing), In some embodiments, the electronic device may include at least one of body attached (e.g., skin pad or tattoo) or bioimplantable circuitry, for example, a television, a digital video disk (DVD) player, etc. Audio, refrigerator, air conditioner, vacuum cleaner, oven, microwave, washing machine, air purifier, set-top box, home automation control panel, security control panel, media box (e.g. Samsung HomeSync ^TM , Apple TV ^TM , or Google TV ^TM ) , it may include at least one of a game console (e.g., Xbox ^TM , PlayStation ^TM ), an electronic dictionary, an electronic key, a camcorder, or an electronic picture frame.

In another embodiment, electronic devices (i.e., seller terminal 110, delivery agent terminal 120, user terminal 130, and/or server 140, etc.) include various medical devices (e.g., various portable medical measurement devices). (such as a blood sugar monitor, heart rate monitor, blood pressure monitor, or body temperature monitor), magnetic resonance angiography (MRA), magnetic resonance imaging (MRI), computed tomography (CT), imaging device, or ultrasound device, etc.), navigation device, satellite navigation system (such as GNSS (global navigation satellite system), EDR (event data recorder), FDR (flight data recorder), automotive infotainment devices, marine electronic equipment (e.g. marine navigation system, gyro compass, etc.), avionics, security Appliances, vehicle head units, industrial or domestic robots, drones, ATMs at financial institutions, point of sales (POS) at stores, or Internet of Things devices (e.g. light bulbs, various sensors, sprinkler devices, fire It may include at least one of alarms, thermostats, street lights, toasters, exercise equipment, hot water tanks, heaters, boilers, etc.). According to some embodiments, the electronic device may be a piece of furniture, a building/structure or a vehicle, an electronic board, an electronic signature receiving device, a projector, or various measuring devices (e.g. water, electrical, It may include at least one of gas, radio wave measuring equipment, etc.). In various embodiments, the electronic device may be flexible, or may be a combination of two or more of the various devices described above. Electronic devices according to embodiments of the present invention are not limited to the above-described devices. In the present invention, the term user may refer to a person using an electronic device or a device (eg, an artificial intelligence electronic device) using an electronic device.

Additionally, the electronic device (i.e., seller terminal 110, delivery agent terminal 120, user terminal 130, and/or server 140, etc.) includes a bus, processor, memory, input/output interface, display, and communication interface. can do. In some embodiments, the electronic device may omit at least one of the components or may additionally include another component. A bus connects components to each other and may include circuitry that carries communications (e.g., control messages or data) between the components. The processor may include one or more of a central processing unit, an application processor, or a communication processor (CP). The processor may, for example, perform operations or data processing related to control and/or communication of at least one other component of the electronic device.

Memory may include volatile and/or non-volatile memory. Memory may, for example, store instructions or data related to at least one other component of the electronic device. According to one embodiment, the memory may store software and/or programs. A program may include, for example, a kernel, middleware, an application programming interface (API), and/or an application program (or “application”). At least part of the kernel, middleware, or API may be referred to as an operating system. The kernel, for example, controls or controls system resources (such as buses, processors, or memory, etc.) used to execute operations or functions implemented in other programs (such as middleware, APIs, or application programs). It can be managed. Additionally, the kernel may provide an interface to control or manage system resources by accessing individual components of the electronic device in middleware, API, or application programs.

Middleware, for example, may perform an intermediary role so that an API or application program can communicate with the kernel to exchange data. Additionally, middleware can process multiple work requests received from an application program according to priority. For example, the middleware may give at least one of the application programs priority for using system resources (eg, a bus, processor, or memory) of the electronic device and process the plurality of task requests. API is an interface for an application to control functions provided by the kernel or middleware, and includes at least one interface or function (e.g. command) for, for example, file control, window control, image processing, or character control. can do. The input/output interface, for example, transmits commands or data input from a user or other external device to other component(s) of the electronic device, or commands or data received from other component(s) of the electronic device. It can be output to the user or another external device.

The display may include, for example, a liquid crystal display (LCD), a light-emitting diode (LED) display, an organic light-emitting diode (OLED) display, or a microelectromechanical system (MEMS) display, or an electronic paper display. there is. For example, the display may display various contents (e.g., text, images, videos, icons, and/or symbols, etc.) to the user. The display may include a touch screen and may receive, for example, a touch, gesture, proximity, or hovering input using an electronic pen or a part of the user's body. For example, the communication interface may establish communication between an electronic device and an external device (eg, a first external electronic device, a second external electronic device, or a server). For example, the communication interface may be connected to a network through wireless or wired communication to communicate with an external device (eg, a second external electronic device or server).

Wireless communications include, for example, LTE, LTE Advance (LTE-A), code division multiple access (CDMA), wideband CDMA (WCDMA), universal mobile telecommunications system (UMTS), Wireless Broadband (WiBro), or Global GSM (GSM). It may include cellular communication using at least one of the System for Mobile Communications). According to one embodiment, wireless communication includes, for example, wireless fidelity (WiFi), Bluetooth, Bluetooth Low Energy (BLE), Zigbee, near field communication (NFC), Magnetic Secure Transmission, and radio. It may include at least one of frequency (RF) or body area network (BAN). According to one embodiment, wireless communications may include GNSS. GNSS may be, for example, Global Positioning System (GPS), Global Navigation Satellite System (Glonass), Beidou Navigation Satellite System (hereinafter “Beidou”), or Galileo, the European global satellite-based navigation system. Hereinafter, in the present invention, “GPS” may be used interchangeably with “GNSS.” Wired communication may include, for example, at least one of universal serial bus (USB), high definition multimedia interface (HDMI), recommended standard 232 (RS-232), power line communication, or plain old telephone service (POTS). there is. The network may include at least one of a telecommunications network, such as a computer network (e.g., LAN or WAN), the Internet, or a telephone network.

Each of the first and second external electronic devices may be of the same or different type as the electronic device. According to various embodiments, all or part of the operations executed in the electronic device may be executed in one or more electronic devices (e.g., electronic devices, or servers). According to one embodiment, the electronic device may perform certain functions or services. When it is necessary to perform a function or service automatically or on request, the electronic device may, instead of or in addition to executing the function or service itself, request at least some of the functions associated therewith from another device (e.g., an electronic device or a server). Another electronic device (e.g., an electronic device or a server) may execute the requested function or additional function and transmit the result to the electronic device. The electronic device may process the received result as is or additionally. For this purpose, cloud computing, distributed computing, or client-server computing technology may be used.

The electronic device includes a plurality of processors (e.g., AP), communication modules, subscriber identification module, memory, sensor module, input device, display, interface, audio module, camera module, power management module, battery, indicator, and motor. The processor can, for example, run an operating system or application program to control a number of hardware or software components connected to the processor, and can perform various data processing and calculations. For example, according to one embodiment, the processor may further include a graphics processing unit (GPU) and/or an image signal processor. : Commands or data received from at least one of the non-volatile memories can be loaded and processed into the volatile memory, and the resulting data can be stored in the non-volatile memory.

It may have the same or similar configuration as the communication module (e.g., communication interface). Communication modules may include, for example, cellular modules, WiFi modules, Bluetooth modules, GNSS modules, NFC modules, and RF modules. For example, the cellular module may provide voice calls, video calls, text services, or Internet services through a communication network. According to one embodiment, the cellular module may use a subscriber identification module (eg, SIM card) to distinguish and authenticate electronic devices within a communication network. According to one embodiment, the cellular module may perform at least some of the functions that the processor can provide. According to one embodiment, the cellular module may include a communications processor (CP). According to some embodiments, at least some (e.g., two or more) of the cellular module, WiFi module, Bluetooth module, GNSS module, or NFC module may be included in one integrated chip (IC) or IC package. For example, the RF module may transmit and receive communication signals (e.g., RF signals). The RF module may include, for example, a transceiver, a power amp module (PAM), a frequency filter, a low noise amplifier (LNA), or an antenna. According to another embodiment, at least one of the cellular module, WiFi module, Bluetooth module, GNSS module, or NFC module may transmit and receive RF signals through a separate RF module. The subscriber identity module may include, for example, an embedded SIM or a card containing a subscriber identity module, and may include unique identification information (e.g., an integrated circuit card identifier (ICCID)) or subscriber information (e.g., an international mobile identifier (IMSI)). subscriber identity)).

Memory (eg, memory) may include, for example, internal memory or external memory. Built-in memory includes, for example, volatile memory (such as DRAM, SRAM, or SDRAM), non-volatile memory (such as one time programmable ROM (OTPROM), PROM, EPROM, EEPROM, mask ROM, flash ROM, flash memory, etc. , a hard drive, or a solid state drive (SSD), the external memory may include a flash drive, for example, compact flash (CF), secure digital (SD), or micro-SD. External memory may include Mini-SD, xD (extreme digital), MMC (multi-media card), or memory stick, and may be functionally or physically connected to an electronic device through various interfaces.

For example, a sensor module may measure a physical quantity or detect an operating state of an electronic device and convert the measured or sensed information into an electrical signal. Sensor modules include, for example, gesture sensors, gyro sensors, barometric pressure sensors, magnetic sensors, acceleration sensors, grip sensors, proximity sensors, color sensors (e.g., RGB (red, green, blue) sensors), and biometric sensors. , may include at least one of a temperature/humidity sensor, an illumination sensor, or a UV (ultra violet) sensor. Additionally or alternatively, sensor modules may include, for example, an olfactory (e-nose) sensor, an electromyography (EMG) sensor, an electroencephalogram (EEG) sensor, an electrocardiogram (ECG) sensor, an IR (infrared ) sensor, iris sensor, and/or fingerprint sensor. The sensor module may further include a control circuit for controlling at least a plurality of sensors included therein. In some embodiments, the electronic device may further include a processor configured to control the sensor module, either as part of the processor or separately, to control the sensor module while the processor is in a sleep state.

The input device may include, for example, a touch panel, a (digital) pen sensor, a key, or an ultrasonic input device. The touch panel may use at least one of, for example, a capacitive type, a resistive type, an infrared type, or an ultrasonic type. Additionally, the touch panel may further include a control circuit. The touch panel may further include a tactile layer to provide a tactile response to the user. The (digital) pen sensor may be, for example, part of a touch panel or may include a separate recognition sheet. Keys may include, for example, hardware buttons, optical keys, or keypads. The ultrasonic input device can detect ultrasonic waves generated from an input tool through a microphone and check data corresponding to the detected ultrasonic waves.

A display may include a panel, a holographic device, a projector, and/or control circuitry to control them. The panel can be implemented as flexible, transparent, or wearable, for example. The panel may be composed of a touch panel and a plurality of modules. According to one embodiment, the panel may include a pressure sensor (or force sensor) that can measure the intensity of pressure in response to the user's touch. The pressure sensor may be implemented integrally with the touch panel, or may be implemented as a plurality of sensors separate from the touch panel. Holographic devices can display three-dimensional images in the air using the interference of light. A projector can display images by projecting light onto a screen. The screen may be located, for example, inside or outside the electronic device. The interface may include, for example, HDMI, USB, an optical interface, or a D-subminiature (D-sub) 278. Additionally or alternatively, the interface may include, for example, a mobile high-definition link (MHL) interface, a SD card/multi-media card (MMC) interface, or an infrared data association (IrDA) standard interface.

The audio module can, for example, convert sound and electrical signals two-way. The audio module may process sound information input or output through, for example, a speaker, receiver, earphone, or microphone. A camera module is, for example, a device capable of capturing still images and moving images, and according to one embodiment, may include a plurality of image sensors (e.g., a front sensor or a rear sensor), a lens, an image signal processor (ISP), or a flash. (e.g. LED or xenon lamp, etc.) may be included. The power management module may, for example, manage power of an electronic device. According to one embodiment, the power management module may include a power management integrated circuit (PMIC), a charging IC, or a battery or fuel gauge. PMIC may have wired and/or wireless charging methods. The wireless charging method includes, for example, a magnetic resonance method, a magnetic induction method, or an electromagnetic wave method, and may further include an additional circuit for wireless charging, for example, a coil loop, a resonance circuit, or a rectifier. there is. The battery gauge may, for example, measure the remaining battery capacity, voltage, current, or temperature during charging. Batteries may include, for example, rechargeable cells and/or solar cells.

The embodiments of the present invention described above are not implemented only through a system, but may also be implemented through a program that realizes the functions corresponding to the configuration of the embodiment of the present invention or a recording medium on which the program is recorded, and such implementation From the description of the above-described embodiments, any expert in the technical field to which the present invention pertains can easily implement it.

Although the present invention has been described above with limited examples and drawings, the present invention is not limited thereto, and the technical idea of the present invention and the description below will be understood by those skilled in the art to which the present invention pertains. Of course, various modifications and variations are possible within the scope of equivalence of the patent claims.

In addition, the present invention described above is capable of various substitutions, modifications and changes without departing from the technical spirit of the present invention to those of ordinary skill in the technical field to which the present invention pertains. It is not limited by the drawings, and all or part of each embodiment can be selectively combined so that various modifications can be made.

100: Delivery agency system
110: Seller terminal 120: Delivery agent terminal
130: user terminal 140: server

Claims (1)

A seller terminal configured to register as a seller on the server by entering seller information including product information and a sales location into the server;
a delivery agent terminal configured to register as a delivery agent on the server by inputting delivery agent information including address information into the server;
a customer terminal configured to input a destination into the server and select a product sold by the seller through seller information stored in the server; and
ⓐ When the product is selected from the customer terminal, a destination, seller information corresponding to the selected product, and a product delivery request are sent to the delivery agent terminal, and ⓑ product delivery approval for delivery of the product is received from the delivery agent terminal. When received, payment amount information and delivery time information are transmitted to the customer terminal. ⓒ When final purchase approval is received from the customer terminal, the seller terminal is instructed to prepare the product, and the delivery agent terminal is instructed to prepare the product. a server configured to direct delivery of goods; Including,
The server is:
Operates a website or mobile app for an online platform,
① Only when the experience score for the delivery agent exceeds a predetermined threshold score and ② The location of the delivery agent terminal is within a predetermined distance from the sales location: restaurant arrival time on the online platform, product pickup time, customer congestion, And activating a menu for entering the delivery agent's congestion level, where the product pickup time represents the time when the delivery agent actually picked up the product,
Receive from the delivery agent terminal the restaurant arrival time, product pickup time, customer congestion, and delivery agent congestion that the delivery agent inputs into the delivery agent terminal,
Calculate the career score (CS) based on Equation 1 and Equation 2 below,
[Equation 1]

[Equation 2]

revenue represents the total revenue earned by the delivery agent through the online platform,
weight represents a weight determined considering the number of complaints received on the online platform in relation to the delivery agent,
max_waiting represents the maximum waiting time of the delivery agent, ordinary_waiting represents the average waiting time of the delivery agent,
Δrating represents the total change in the rating of the delivery agent over a predetermined period,
t _d represents the average time it takes for customers to access the online platform and complete orders,
t _a represents the average time it takes for customers to place a specific menu in the shopping cart and complete the order on the online platform, and the specific menu corresponds to the delivery food matched to the delivery agent,
n _t represents the total number of menus sold on the online platform,
n _d represents the number of menus belonging to the same category as the specific menu among all menus sold on the online platform,
n _c represents the number of customers accessing the online platform,
N and M represent arbitrary constant values set by the server,
Said server:
If the experience score for the delivery agent does not exceed the predetermined threshold score: ㉮ Considering statistics on the time it takes for the product to be ready for pickup after receiving the order, order reception time, and order reception time slot Provides a scheduled pickup time determined by the server, and controls not to grant the delivery agent the right to reset the scheduled pickup time, but the scheduled pickup time is determined by the server when the delivery agent picks up the product. Indicates the expected time to do it,
A system that controls to grant the delivery agent the authority to reset the scheduled pickup time when the career score for the delivery agent exceeds the predetermined threshold score.