KR102582726B1 - Electronic apparatus for providing information related to postponing delivery tasks and method thereof - Google Patents

Abstract

According to the present disclosure, determining the quantity of delivery tasks scheduled to be processed in a distribution center during a specific time period; Determining whether to postpone processing of at least some of the delivery tasks scheduled to be processed; If it is determined to postpone at least some of the delivery tasks to be processed, determining one or more delivery tasks to be postponed among the delivery tasks to be processed based on delivery priority; and providing information including a result of determining one or more delivery tasks. A method of providing information for a delivery task in an electronic device is disclosed.

Description

Electronic device and method for providing information related to postponement of delivery tasks {ELECTRONIC APPARATUS FOR PROVIDING INFORMATION RELATED TO POSTPONING DELIVERY TASKS AND METHOD THEREOF}

This disclosure relates to an electronic device and method for providing information for delaying delivery operations. More specifically, the present disclosure determines whether to postpone at least some of the delivery tasks scheduled to be processed at the logistics center, and if it is determined to postpone at least some of the delivery tasks scheduled to be processed, based on delivery priority. A method for determining one or more delivery tasks to postpone processing and an electronic device using the same.

With the development of electronic technology, e-commerce has become a field of shopping. Customers can purchase items online without having to go to a shopping mall or market in person, and items purchased online are delivered to the delivery address requested by the customer.

As the e-commerce market grows significantly, enabling customers to receive ordered items within a certain amount of time has become an important competitive factor in the e-commerce market, and as efforts to lower delivery costs continue, efficient delivery has become increasingly important. Its importance continues to increase.

Therefore, quick delivery is becoming important to secure competitiveness, but while the quantity of delivery orders is not always constant, it is difficult to flexibly adjust the manpower to handle delivery work in real time according to the quantity of delivery orders. , there may be cases where the processing of part of the delivery work must be postponed.

In these cases, deciding which tasks to postpone and for how long can be an important task in order to minimize declines in customer satisfaction and delivery efficiency.

In relation to this, prior literature such as KR20160130725A or KR20160001172A may be referred to.

The problem that this embodiment aims to solve is to determine the quantity of delivery tasks scheduled to be processed in a logistics center during a specific time period, determine whether to postpone processing of at least some of the delivery tasks scheduled to be processed, and determine whether to postpone processing of at least some of the delivery tasks scheduled to be processed. When determining to postpone, an electronic device and method for determining one or more delivery tasks to be postponed among delivery tasks scheduled to be processed based on delivery priority, and providing information including the results of determining one or more delivery tasks is to provide.

The technical challenges that this embodiment aims to achieve are not limited to the technical challenges described above, and other technical challenges can be inferred from the following embodiments.

According to one embodiment, a method of providing information for delivery work from an electronic device includes determining the quantity of delivery work scheduled to be processed at a logistics center during a specific time period; determining whether to postpone (postpone) processing of at least some of the delivery tasks scheduled to be processed; When determining to postpone at least some of the delivery tasks to be processed, determining one or more delivery tasks to be postponed among the delivery tasks to be processed based on delivery priority; and a result of determining the one or more delivery tasks.

According to one embodiment, the step of determining the quantity of delivery tasks to be processed includes receiving one or more delivery orders; Obtaining a delivery schedule corresponding to a delivery task corresponding to each of the one or more delivery orders; and determining delivery tasks to be handled by the logistics center during the specific time period based on the scheduled delivery time, wherein the scheduled delivery time is when delivery of the item to the customer is completed and when shipment of the item is completed. It may include at least one of the viewpoints.

According to one embodiment, the delivery priority may be set based on the scheduled delivery time corresponding to each delivery task.

According to one embodiment, the delivery priority may be set based on the deadline of the delivery task.

According to one embodiment, the information providing method includes determining a time of receipt of a delivery order; And it may further include determining the deadline for delivery work corresponding to the delivery order based on the time of receipt of the delivery order.

According to one embodiment, determining the deadline may include determining a type of the one or more delivery orders; and determining a deadline for delivery work corresponding to each of the one or more delivery orders, based on delivery work processing rules set for each type of delivery order.

According to one embodiment, the information providing method may further include determining how long processing of the one or more delivery tasks will be postponed.

According to one embodiment, the step of determining whether to postpone includes determining the quantity of delivery tasks that can be processed at a logistics center during a specific time period; And it may include comparing the quantity of delivery tasks that can be processed and the quantity of delivery tasks that are scheduled to be processed.

According to one embodiment, the step of determining the quantity of delivery tasks that can be processed at the distribution center includes obtaining information on a worker corresponding to the distribution center; And it may include the step of determining the quantity of delivery tasks that can be processed based on the worker's information.

According to one embodiment, the worker information may include information about workers scheduled to handle work at the logistics center during the specific time period.

According to one embodiment, the worker information includes information on the type of delivery task in charge of each worker, and based on the type of delivery task in charge of each worker, whether to postpone processing for each type of delivery task is determined. You can judge.

According to one embodiment, the information providing method may further include determining a worker who will go to work at the distribution center after the specific time period based on a result of determining the one or more delivery tasks.

According to one embodiment, in the step of determining one or more delivery tasks to be postponed, the delivery tasks subject to the determination of whether to postpone may include delivery tasks whose reception time of the corresponding delivery order is before the reference time. You can.

According to one embodiment, for the one or more delivery tasks, the picking task may also be postponed.

An electronic device that provides information for delivery work according to an embodiment includes a transceiver, a memory for storing commands, and a processor, and the processor is connected to the transceiver and the memory to process information at a logistics center for a specific time period. Determining the quantity of the delivery tasks scheduled to be processed, determining whether to postpone processing of at least some of the delivery tasks scheduled to be processed, and determining to postpone at least some of the delivery tasks scheduled to be processed, based on the delivery priority Among the delivery tasks scheduled to be processed, one or more delivery tasks to be postponed are determined, and information including the results of determining the one or more delivery tasks is provided.

Specific details of other embodiments are included in the detailed description and drawings.

According to the present disclosure, an electronic device and method for processing delivery information can prevent a decrease in customer satisfaction and maximize delivery efficiency by determining which task to prioritize when delivery tasks are concentrated.

The effect of the invention is not limited to the effects mentioned above, and other effects not mentioned will be clearly understood by those skilled in the art from the description of the claims.

1 is a schematic configuration diagram showing an information provision system for delivery work according to an embodiment.
Figure 2 is an operation flowchart of a method for providing information for delivery of an electronic device according to an embodiment.
3 is a diagram illustrating exemplary types of delivery orders according to an embodiment.
Figure 4 is a diagram for exemplarily explaining a screen displaying the processing status of delivery work according to an embodiment.
FIG. 5 is a diagram illustrating an exemplary UI for postponing processing of a delivery task according to an embodiment.
FIG. 6 is a diagram illustrating an example of a user input to postpone processing of a delivery task according to an embodiment.
FIG. 7 is a diagram illustrating an exemplary screen that displays the processing status of delivery work in detail according to an embodiment.
Figure 8 is an exemplary diagram of the configuration of an electronic device that provides information related to the postponement of delivery work according to an embodiment.

The terms used in the embodiments are general terms that are currently widely used as much as possible while considering the functions in the present disclosure, but this may vary depending on the intention or precedent of a person working in the art, the emergence of new technology, etc. In addition, in certain cases, there are terms arbitrarily selected by the applicant, and in this case, the meaning will be described in detail in the relevant description. Therefore, the terms used in this disclosure should be defined based on the meaning of the term and the overall content of this disclosure, rather than simply the name of the term.

When a part in the entire specification is said to “include” a certain element, this means that it does not exclude other elements but may further include other elements, unless specifically stated to the contrary. In addition, terms such as “...unit” and “...module” used in the specification refer to a unit that processes at least one function or operation, which is implemented as hardware or software, or as a combination of hardware and software. It can be.

The expression “at least one of a, b, and c” used throughout the specification means ‘a alone’, ‘b alone’, ‘c alone’, ‘a and b’, ‘a and c’, ‘b and c’. ', or 'all a, b, c'.

The “terminal” mentioned below may be implemented as a computer or portable terminal that can connect to a server or other terminal through a network. Here, the computer includes, for example, a laptop, desktop, laptop, etc. equipped with a web browser, and the portable terminal is, for example, a wireless communication device that guarantees portability and mobility. , all types of communication-based terminals such as IMT (International Mobile Telecommunication), CDMA (Code Division Multiple Access), W-CDMA (W-Code Division Multiple Access), and LTE (Long Term Evolution), smartphones, tablet PCs, etc. It may include a handheld-based wireless communication device.

Below, with reference to the attached drawings, embodiments of the present disclosure will be described in detail so that those skilled in the art can easily practice them. However, the present disclosure may be implemented in many different forms and is not limited to the embodiments described herein.

Hereinafter, embodiments of the present invention will be described in detail with reference to the attached drawings.

In describing the embodiments, description of technical content that is well known in the technical field to which the present invention belongs and that is not directly related to the present invention will be omitted. This is to convey the gist of the present invention more clearly without obscuring it by omitting unnecessary explanation.

For the same reason, some components are exaggerated, omitted, or schematically shown in the accompanying drawings. Additionally, the size of each component does not entirely reflect its actual size. In each drawing, identical or corresponding components are assigned the same reference numbers.

The advantages and features of the present invention and methods for achieving them will become clear by referring to the embodiments described in detail below along with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below and may be implemented in various different forms. The present embodiments are merely provided to ensure that the disclosure of the present invention is complete and to provide common knowledge in the technical field to which the present invention pertains. It is provided to fully inform those who have the scope of the invention, and the present invention is only defined by the scope of the claims. Like reference numerals refer to like elements throughout the specification.

At this time, it will be understood that each block of the processing flow diagram diagrams and combinations of the flow diagram diagrams can be performed by computer program instructions. These computer program instructions can be mounted on a processor of a general-purpose computer, special-purpose computer, or other programmable data processing equipment, so that the instructions performed through the processor of the computer or other programmable data processing equipment are described in the flow chart block(s). It creates the means to perform functions. These computer program instructions may also be stored in computer-usable or computer-readable memory that can be directed to a computer or other programmable data processing equipment to implement a function in a particular manner, so that the computer-usable or computer-readable memory It is also possible to produce manufactured items containing instruction means that perform the functions described in the flowchart block(s). Computer program instructions can also be mounted on a computer or other programmable data processing equipment, so that a series of operational steps are performed on the computer or other programmable data processing equipment to create a process that is executed by the computer, thereby generating a process that is executed by the computer or other programmable data processing equipment. Instructions that perform processing equipment may also provide steps for executing the functions described in the flow diagram block(s).

Additionally, each block may represent a module, segment, or portion of code that includes one or more executable instructions for executing specified logical function(s). Additionally, it should be noted that in some alternative execution examples it is possible for the functions mentioned in the blocks to occur out of order. For example, it is possible for two blocks shown in succession to be performed substantially at the same time, or it is possible for the blocks to be performed in reverse order depending on the corresponding function.

1 is a schematic configuration diagram showing an information provision system for delivery work according to an embodiment.

According to various embodiments, the system 100 for processing delivery information includes an electronic device 110. The system 100 for processing delivery information may further include at least one of a worker's device 120 and a manager's device 130 of a distribution center. According to the embodiment, the system 100 for processing delivery information is a network that supports information transmission and reception between at least some of the electronic device 110, the worker's device 120 of the distribution center, the manager's device 130, and the customer device. Additional networks may be included.

Hereinafter, for convenience of explanation, the “worker's device 120 of the distribution center” will be briefly referred to as the “worker's device 120.”

The electronic device 110, worker's device 120, manager's device 130, and customer device may each include a transceiver, memory, and processor. In addition, the electronic device 110, the worker's device 120, the manager's device 130, and the customer device each mean a unit that processes at least one function or operation, which is hardware or software, or hardware and software. It can be implemented by combining . Meanwhile, throughout the embodiment, the electronic device 110, the worker's device 120, the manager's device 130, and the customer device are each referred to as separate devices or servers, but this may have a logically divided structure, at least one of which Some may be implemented as separate functions on a single device or server.

According to one embodiment, the electronic device 110, the worker's device 120, the manager's device 130, and the customer device may include a plurality of computer systems or computer software implemented as a network server. For example, at least some of the electronic device 110, the worker's device 120, the manager's device 130, and the customer device have subordinate devices capable of communicating with other network servers through a computer network such as an intranet or the Internet. It may refer to a computer system and computer software that is connected and receives a request to perform a task, performs the task, and provides a performance result. In addition, at least some of the electronic device 110, the worker's device 120, the manager's device 130, and the customer device have a series of applications that can operate on a network server and are built inside or on other connected nodes. It can be understood as a broad concept that includes various databases. For example, at least some of the electronic device 110, the worker's device 120, the administrator's device 130, and the customer device are DOS, Windows, Linux, UNIX, or Mac. It can be implemented using various network server programs provided depending on the operating system such as OS (MacOS).

The electronic device 110 is a device that configures and provides various information. The electronic device 110 can enable a series of delivery tasks to proceed smoothly by providing information for delivery tasks. Specifically, the electronic device 110 transmits and receives delivery-related information, provides delivery-related information as a web page or application screen, or displays information on a receiving terminal as a web page or application screen. can be provided.

The electronic device 110 determines the quantity of delivery tasks scheduled to be processed at the logistics center during a specific time period. According to one embodiment, the quantity of delivery tasks scheduled to be processed at the distribution center may be received from the manager's device 130. Alternatively, the electronic device 110 according to one embodiment may determine the quantity of delivery tasks scheduled to be processed at the distribution center based on the delivery order received from the customer device. However, the operation of determining the quantity of delivery tasks scheduled to be processed at the logistics center is not limited to the above embodiments.

The electronic device 110 determines whether to postpone (postpone) processing of at least some of the delivery tasks scheduled to be processed. According to one embodiment, the electronic device 110 determines the quantity of delivery tasks that can be processed at the logistics center during a specific time period and determines whether to postpone by comparing the quantity of delivery tasks that can be processed and the quantity of delivery tasks that are scheduled to be processed. You can. According to one embodiment, the electronic device 110 may determine whether to postpone by determining whether a postponement request has been received from the manager device 130. However, the operation of determining whether to postpone is not limited to the above embodiments.

When determining to postpone at least some of the delivery tasks to be processed, the electronic device 110 determines one or more delivery tasks to be postponed among the delivery tasks to be processed based on delivery priority. Delivery priority may be set based on at least one of the Expected Shipping Date (ExSD) and the Promised Delivery Date (PDD) of the delivery task corresponding to each delivery task, but is not limited thereto. In relation to this, the scheduled delivery time may mean the time when delivery to the customer is actually completed, but it may also mean the time when the item to be delivered is completed being shipped from the logistics center.

Electronic device 110 provides information including the results of determining one or more delivery operations to postpone processing. The electronic device 110 may provide information including the result of determining one or more delivery tasks to postpone processing to at least one of the worker's device 120 and the manager's device 130 of the distribution center. Depending on the embodiment, the electronic device 110 may provide information including the results of determining one or more delivery tasks to postpone processing to the customer device.

More details related to the operation of the electronic device 110 will be described later in FIG. 2, etc.

A worker at a distribution center using the worker's device 120 may include an entity that performs at least a portion of the overall preparation work for delivery of items at the distribution center. For example, workers in a distribution center may perform at least some of item classification, stowing, and picking in the distribution center. However, workers at a logistics center are not limited to this, and for example, workers at a logistics center according to one embodiment may include delivery drivers who perform item transport tasks. In addition, workers at a logistics center are not necessarily limited to natural persons but may be a concept that encompasses mechanical devices, etc., and in this case, when determining the quantity of delivery work that can be handled at a logistics center, it is necessary to consider not only the scope of work processing by natural persons who can work, but also the work processing scope of the natural person who can work. The business processing range of the device may be further considered.

A manager using the manager's device 130 may include an entity that manages and supervises the overall operation of the logistics center. For example, the manager may instruct to postpone the processing of a specific delivery task, or instruct how long the processing of a specific delivery task will be postponed. The manager's device 130 may receive a user input from the manager and interact with the electronic device 110 or the worker's device 120 based on the received input, thereby delaying the delivery task.

The manager's device 130 is a concept that encompasses devices related to the management of a logistics center, and may include, but is not limited to, devices installed inside the logistics center, and may also include a portable terminal carried by the manager. there is.

The customer can order the item and respond to the entity requesting delivery. Customer includes, but is not limited to, the entity that ordered the item. The customer device may receive a user input such as an order request from the customer or information such as a delivery delay notification from the electronic device 110, etc., and may perform an operation corresponding thereto.

At least one of the worker's device 120 and the manager's device 130 of the embodiment may be implemented in the form of installing an application on a smartphone. Additionally, the worker's device 120 may be implemented by installing an application on a POS machine and may include a function for identifying a barcode.

The electronic device 110, the worker's device 120, the manager's device 130, and the customer device may include a computer device, a mobile communication terminal, a server, etc. The worker's device 120, the manager's device 130, and the customer device may include, or be connected to, an input device such as a touch pad, mouse, or keyboard for receiving user input. Additionally, the worker's device 120, the manager's device 130, and the customer device may include, or be connected to, an output device such as a screen, speaker, or interface device for providing information to the user. Furthermore, the input and output devices of the worker's device 120, the manager's device 130, and the customer device may be integrated or interrelated, such as the worker's device 120, the manager's device 130, and An interface for receiving user input may be displayed on at least one of the customer devices.

Operations related to a series of information processing methods according to various embodiments may be implemented by a single physical device, or may be implemented by organically combining a plurality of physical devices. For example, some of the components included in the system 100 for processing delivery information may be implemented by one physical device, and some of the components may be implemented by another physical device. For example, one physical device may be implemented as part of the electronic device 110, and another physical device may be implemented as part of the operator's device 120 or as part of other external devices. In some cases, each component included in the system 100 for processing delivery information is distributed and arranged in different physical devices, and the distributed components are organically combined to form a system for processing delivery information ( 100) may also be implemented to perform the functions and operations. For example, the electronic device 110 of this specification includes at least one sub-device, and some operations described as being performed by the electronic device 110 are performed by the first sub-device, and some other operations are performed by the second sub-device. It may also be performed by a device.

Figure 2 is an operation flowchart of a method for processing delivery information in an electronic device according to an embodiment.

Referring to FIG. 2, the electronic device 110 according to one embodiment determines the quantity of delivery tasks scheduled to be processed at the logistics center during a specific time period (210). According to one embodiment, the electronic device 110 may determine the quantity of delivery tasks scheduled to be processed at the distribution center based on the delivery order received from the customer device. More specifically, the electronic device 110 receives one or more delivery orders, obtains a delivery time point corresponding to a corresponding delivery task for each one or more delivery orders, and operates at a logistics center during a specific time period based on the expected delivery time point. You can decide which delivery tasks to handle. For example, the electronic device 110 may determine that delivery tasks whose scheduled delivery time falls within a specific time period are delivery tasks to be processed at the logistics center during that time period. In relation to this, the scheduled delivery time may correspond to the time to complete the delivery task.

Depending on the embodiment, the electronic device 110 may determine that a delivery task whose scheduled delivery time is before a specific time period is a delivery task to be processed at the logistics center during that time period.

Depending on the embodiment, the electronic device 110 may obtain a delivery deadline corresponding to the delivery task and determine the delivery task to be processed at the logistics center during a specific time period based on this. In this regard, the scheduled delivery time is a time that can change depending on the situation, and may include, for example, a time determined in terms of overall delivery business operation. On the other hand, the delivery deadline is a deadline that must be observed, and can be differentiated from the scheduled delivery time in that it includes, for example, a Maginot Line to guarantee completion of delivery to the customer or a Maginot Line to prevent deterioration of the item's marketability.

The electronic device 110 determines whether to postpone processing of at least some of the delivery tasks scheduled to be processed (220). According to one embodiment, the electronic device 110 determines the quantity of delivery tasks that can be processed at the logistics center during a specific time period, the quantity of delivery tasks that can be processed during the specific time period, and the quantity of delivery tasks scheduled to be processed during the specific time period. By comparing, you can decide whether to postpone processing at least part of the delivery task. For example, if the quantity of delivery tasks that can be processed at a logistics center during a specific time period is smaller than the quantity of delivery tasks scheduled to be processed during a specific time period, the electronic device 110 may decide to postpone the delivery task by an amount corresponding to the difference. . For example, if the number of delivery tasks that can be processed at a logistics center during a specific time period is 12,000, and the number of delivery tasks scheduled to be processed during a specific time period is 20,000, the electronic device 110 processes 8,000 delivery tasks. You may decide to postpone.

However, this is an example, and depending on the embodiment, the electronic device 110 determines that the quantity of delivery tasks that can be processed at the logistics center during a specific time period is greater than the result of adding a preset value to the quantity of delivery tasks scheduled to be processed during a specific time period. If it is small, you may decide to delay delivery to accommodate the difference. For example, if the quantity of delivery tasks that can be processed at the logistics center during a specific time period is 12,000, the number of delivery tasks scheduled to be processed during a specific time period is 11,000, and the preset value is 2,000, the electronic device 110 You may decide to postpone processing for 1,000 shipments. In this case, a buffer zone equal to a preset value is formed between the quantity of delivery tasks that can be processed and the quantity of delivery tasks to be actually processed, so it is necessary to determine the quantity of delivery tasks that can be processed or the quantity of delivery tasks that are scheduled to be processed. There may be advantages such as being able to prepare for cases where some errors occur and unexpected emergency delivery tasks.

According to one embodiment, the electronic device 110 may obtain information on a worker corresponding to a logistics center and determine the quantity of delivery tasks that can be processed at the logistics center based on the worker's information. The worker information may include information about workers who are scheduled to process work at the logistics center during a specific time period (that is, it may include information about workers who will actually process work during a specific time period). If a worker is scheduled to work at a logistics center only for part of a specific time period, the quantity of delivery work that can be handled can be determined by taking this into consideration. For example, if a worker works for only 2 hours out of a 10-hour time period, the number of delivery tasks that can be handled can be determined. In this case, the electronic device 110 may add the quantity that the worker can process in 2 hours to the quantity of delivery tasks that can be processed in the logistics center.

In addition, according to one example, the worker's information may include detailed information including at least some of the worker's working period, skill level, and whether the worker is a full-time employee, and the electronic device 110 may provide delivery that can be processed at the logistics center based on the detailed information. You can judge the quantity of work.

In addition, according to one example, the worker information includes information about the type of delivery task each worker is responsible for, and the electronic device 110 processes the type of delivery task based on the type of delivery task each worker is responsible for. You can decide whether to postpone or not. For example, the electronic device 110 determines whether each worker is responsible for a single type of work or multiple types of work, and based on this, whether to postpone processing of at least some of the single type of work. and whether to postpone processing of at least some of the multiple types of tasks. In relation to this, a single type of work may include delivery work for individually packaged items, and multiple types of work may include delivery work for bundled items.

According to one embodiment, instead of comparing the quantity of delivery tasks that can be processed and the quantity of delivery tasks that are scheduled to be processed, the electronic device 110 delivers delivery based on whether a request for postponement of the delivery task has been received from the manager device 130, etc. You can also decide whether to postpone work.

If it is determined to postpone at least some of the delivery tasks to be processed, the electronic device 110 may determine one or more delivery tasks to be postponed among the delivery tasks to be processed based on delivery priority (230). As described above, the delivery priority may be set based on at least one of the delivery schedule corresponding to each delivery task and the deadline of the delivery task. Additionally, the delivery priority may be set directly by the electronic device 110, or the electronic device 110 may simply obtain and use the result set by another device.

Delivery priority can be set based on various criteria. According to one example, if there is a delivery task whose scheduled delivery time is before a specific time zone, the task has a higher delivery priority than a delivery task whose scheduled delivery time is within a specific time zone and other conditions are the same. can be set. As a result, the electronic device 110 can ensure that delivery is processed within the time period without possible delay for delivery tasks whose delivery time is before a specific time period.

According to one example, if there is a delivery task whose delivery deadline falls within a specific time zone or is before a specific time zone, the highest priority may be set for that task. As a result, the electronic device 110 can prioritize delivery tasks whose delivery deadline falls before or within a specific time period.

According to one example, the electronic device 110 may give higher priority to the delivery task whose deadline arrives first among a plurality of delivery tasks with the same other conditions. As a result, the electronic device 110 ensures maximum compliance with the delivery deadline by prioritizing delivery tasks with relatively close deadlines and postponing processing of delivery tasks with loose deadlines, even if the deadline is after a specific time period. can do.

In addition, delivery priority is not limited to a specific embodiment and may be set according to various criteria.

According to one embodiment, the delivery business subject to the determination of whether or not to postpone may include a delivery business whose reception time of the corresponding delivery order is before the reference time. For example, if a specific time period is from 2021-06-30 10:00:00 to 2021-07-01 10:00:00, the delivery service subject to the determination of whether to postpone will have the corresponding delivery order received in 2021. -06-30 May include delivery work before 02:00:00. This means that considering whether or not delivery tasks that occur too close to a specific time period or whether delivery tasks that occur during a specific time period are postponed can cause a load on the system, such as excessive overhead, and the use of communication resources is also inefficient. It may be because of losing.

According to one embodiment, the electronic device 110 may determine the timing of receipt of the delivery order and determine a deadline for delivery work corresponding to the delivery order based on the timing of receipt of the delivery order. For example, the electronic device 110 sets a deadline for delivery orders received at 2021-07-7-2021-06-30 at 22:00:00 so that delivery can be completed within 48 hours. It can be decided as 02 22:00:00.

Relatedly, according to one example, the electronic device 110 determines the type of one or more delivery orders and determines a deadline for the corresponding delivery task for each one or more delivery orders based on delivery task processing rules set for each type of delivery order. You can. In relation to this, further referring to FIG. 3 , when an item is directly purchased and sold through a service provided by the electronic device 110 (310) and when the electronic device 110 mediates the sale of an item by an external seller (320) ), different delivery business processing rules may apply. For example, when purchasing and selling an item directly through a service provided by the electronic device 110 (310), delivery is guaranteed within the first hour (for example, 48 hours), and the deadline is after the first hour from the time of order. On the other hand, in the case of brokering the sale of an item by an external seller (320), delivery within a second time (for example, 120 hours) can be guaranteed and the deadline can be determined to be after the second hour from the order time. there is. In relation to this, the second time may be a time determined by policy in the service provided by the electronic device 110, or may be a time directly set by the seller.

Relatedly, the first time may be set shorter than the second time. That is, in the case of items purchased and sold directly through a service provided by the electronic device 110, delivery within a shorter time can be guaranteed compared to items sold by an external seller.

The electronic device 110 provides information including the results of determining one or more delivery tasks (240). The electronic device 110 may provide information including the result of determining one or more delivery tasks to postpone processing to at least one of the worker's device 120 and the manager's device 130 of the distribution center.

According to one embodiment, the electronic device 110 may determine how long to postpone processing of one or more delivery tasks. For example, the electronic device 110 can predict orders that will occur in the near future, predict available workers, and determine how long delivery work will be postponed. For example, if a large number of workers are scheduled to go to work on the workday immediately after a specific time zone and only a small number of delivery tasks are expected to occur, delivery work can be postponed only to the very next workday. On the other hand, if the working day immediately after a specific time zone is expected to have a low number of workers and a large delivery volume, such as a holiday, delivery work can be further postponed. However, this can be adjusted as long as it does not exceed the delivery deadline.

According to one embodiment, the electronic device 110 may determine a worker who will go to work at the distribution center after a specific time period based on the results of determining one or more delivery tasks. For example, if delivery is postponed for 2,000 of the delivery tasks scheduled to be processed during a specific time period, the electronic device 110 has enough work to process at least some of the 2,000 additional delivery tasks after the specific time period. Suggestions or instructions may be given to logistics centers, etc. to secure manpower.

Depending on the embodiment, how long the delivery task is to be postponed may be determined based on instructions received from the manager device 130 or the like.

For delivery tasks whose processing has been decided to be postponed, processing can be postponed from the warehousing stage by stopping the work for overall delivery processing, including picking.

Figure 4 is a diagram for exemplarily explaining a screen displaying the processing status of delivery work according to an embodiment.

Referring to FIG. 4 , a screen displaying the processing status of delivery work may be provided on at least one of the worker's device 120 and the manager's device 130 of a logistics center according to an embodiment (400). This screen may be displayed based on information provided by the electronic device 110, but is not limited to this.

The screen displaying the processing status of delivery work may include a delivery progress list 410 and a delivery completion list 420. The delivery progress list 410 is a list of delivery tasks that are in progress or scheduled to be processed, and may include information such as expected delivery time. Depending on the embodiment, the delivery completion list 420 may include at least one of a list of delivery tasks for which delivery has been completed and a list of delivery tasks for which shipment has been completed.

According to one embodiment, when it is decided to postpone processing of a specific delivery task, the screen displaying the processing status of the delivery task may display information indicating that processing of the corresponding delivery task has been postponed. For example, the screen that displays the processing status of the delivery task is at least one of the time to start the postponement of the delivery task processing (“holding start time”) and the time to end the postponement of the delivery task processing (“holding end time”) can be displayed.

For the delivery progress list 410, additional icons may be provided to adjust details related to processing. For example, “Edit” and “Cancel” icons may be provided for the delivery progress list 410.

According to one embodiment, a UI for postponing processing of a delivery task may be displayed based on a user input for the corresponding icon. Relatedly, further referring to FIG. 5, an example of a UI for postponing processing of a delivery task is shown (500). Referring further to FIG. 5, the UI for postponing processing of a delivery task according to an example includes a function for changing the scheduled delivery time, the scheduled delivery time for a specific delivery task, or the time to start postponing the processing of the delivery task ( At least one of a function to change the “holding start time”) and a function to change the time to end the postponement of processing of delivery work (“holding end time”) may be provided.

However, the UI for postponing the processing of the delivery task is not displayed only when there is a user input to the icon for adjusting details related to the processing of the delivery progress list 410. This means that the UI for postponing the processing of the delivery task is not displayed. It should be understood as an example in which the UI for the display is displayed.

Referring further to FIG. 6, an example of receiving a user input in a UI for postponing processing of a delivery task is shown (600). According to one example, when a primary user input corresponding to a scheduled delivery time is received, a list of options for the user to select is displayed, and by receiving a secondary user input in response, a selection input corresponding to the scheduled delivery time can be received. there is.

Likewise, in the case of the time to start postponing delivery business processing or the time to end postponement of delivery business processing, when the corresponding primary user input is received, a list of options that the user can select is displayed, and the corresponding response is displayed. By receiving a secondary user input, it is possible to receive a selection input regarding the time to start delaying delivery business processing or the time to end delaying delivery business processing. Additionally, according to one example, even after such user selection input, the user selection may be finally applied by further receiving a final confirmation input (eg, the “Register” button shown in FIG. 6). However, this is only an example, and the UI for delaying processing of delivery work is not limited to the embodiments of FIGS. 5 and 6.

FIG. 7 is a diagram illustrating an exemplary screen that displays the processing status of delivery work in detail according to an embodiment.

Referring to FIG. 7 , a screen displayed on at least one of the worker's device 120 and the manager's device 130 of a logistics center according to an embodiment may be a screen that displays the processing status of delivery work in detail. Here, “detailed” means that a more detailed status is displayed than the embodiment shown in FIG. 4. For example, the delivery progress list 410 of FIG. 4 may be divided into a waiting list 710, a collection list 720, a hold list 730, and a release list 740. Relatedly, the waiting list 710 includes delivery tasks for which no delivery-related work has been started, the collecting list 720 includes delivery tasks for which a picking operation is in progress, and the holding list 730 includes delivery tasks in progress. Includes delivery tasks in a state in which the postponement of the processing of the delivery task has begun and has not been completed, and the list in release 740 may include delivery tasks in the state in which the processing of the delivery task has been postponed and has been completed (or is in the process of being terminated). However, this should be understood as an example of a screen that displays the processing status of delivery work in detail, and the screen that displays the processing status of delivery work in detail is not limited to the embodiment of FIG. 7.

Figure 8 is an exemplary diagram of the configuration of an electronic device for providing information related to processing of delivery work according to an embodiment.

Referring to FIG. 8 , the electronic device 110 includes a transceiver 810, a processor 820, and a memory 830. The electronic device 110 is connected to the manager's device 130 and other external devices through the transceiver 810 and can exchange data.

The processor 820 may include at least one device described above with reference to FIGS. 1 to 7 or may perform at least one method described with reference to FIGS. 1 to 7 . The memory 830 may store information for performing at least one method described above with reference to FIGS. 1 to 7 . Memory 830 may be volatile memory or non-volatile memory.

The processor 820 can control the electronic device 110 to execute programs and provide information. The code of the program executed by the processor 820 may be stored in the memory 830.

Additionally, the electronic device 110 in one embodiment may further include an interface that can provide information to the user.

Meanwhile, the specification and drawings disclose preferred embodiments of the present invention, and although specific terms are used, they are used in a general sense to easily explain the technical content of the present invention and to aid understanding of the present invention. It is not intended to limit the scope of the invention. In addition to the embodiments disclosed herein, it is obvious to those skilled in the art that other modifications based on the technical idea of the present invention can be implemented.

The electronic device or terminal according to the above-described embodiments includes a processor, memory for storing and executing program data, permanent storage such as a disk drive, a communication port for communicating with an external device, a touch panel, and a key. ), user interface devices such as buttons, etc. may be included. Methods implemented as software modules or algorithms may be stored on a computer-readable recording medium as computer-readable codes or program instructions executable on the processor. Here, computer-readable recording media include magnetic storage media (e.g., ROM (read-only memory), RAM (random-access memory), floppy disk, hard disk, etc.) and optical read media (e.g., CD-ROM). ), DVD (Digital Versatile Disc), etc. The computer-readable recording medium is distributed among computer systems connected to a network, so that computer-readable code can be stored and executed in a distributed manner. The recording medium can be read by a computer, stored in memory, and executed on a processor.

This embodiment can be represented by functional block configurations and various processing steps. These functional blocks may be implemented as any number of hardware or/and software configurations that execute specific functions. For example, embodiments may include integrated circuit configurations such as memory, processing, logic, look-up tables, etc., capable of executing various functions under the control of one or more microprocessors or other control devices. can be hired. Similar to how the components can be implemented as software programming or software elements, this embodiment includes various algorithms implemented as combinations of data structures, processes, routines or other programming constructs, such as C, C++, Java ( It can be implemented in a programming or scripting language such as Java, assembler, Python, etc. Functional aspects may be implemented as algorithms running on one or more processors. Additionally, this embodiment may employ conventional technologies for electronic environment settings, signal processing, and/or data processing. Terms such as “mechanism,” “element,” “means,” and “composition” can be used broadly and are not limited to mechanical and physical components. The term may include the meaning of a series of software routines in connection with a processor, etc.

The above-described embodiments are merely examples and other embodiments may be implemented within the scope of the claims described below.

Claims (16)

In a method of providing information to handle the task of delivering items to a customer from an electronic device,
Determining the quantity of delivery tasks scheduled to be processed at the logistics center during a specific time period;
determining a delivery priority corresponding to each delivery task to be processed;
determining whether to postpone (postpone) processing of at least some of the delivery tasks scheduled to be processed;
When determining to postpone at least some of the delivery tasks to be processed, determining one or more delivery tasks to be postponed among the delivery tasks to be processed based on the delivery priority;
Obtaining information on workers scheduled to go to work on a working day immediately after the specific time period;
Obtaining information on delivery work expected to occur after the specific time period;
determining how long to postpone processing of the one or more delivery tasks based on delivery tasks expected to occur after the specific time period and information on workers scheduled to come to work on a work day immediately after the specific time period; and
Comprising providing information related to the one or more delivery tasks,
The step of determining the delivery priority is
determining the timing of receipt of a delivery order corresponding to each delivery task to be processed;
determining the type of the delivery order;
determining a deadline for the delivery business to be processed based on the delivery business processing rules set for each type of delivery order and the reception time; and
Determining the delivery priority based on the deadline,
The method of providing information, wherein the type of delivery order includes a first type for delivering individually packaged items and a second type for shipping bundled items.
According to paragraph 1,
The step of determining the quantity of delivery tasks scheduled to be processed is
accepting one or more delivery orders;
Obtaining a delivery schedule corresponding to a delivery task corresponding to each of the one or more delivery orders; and
Comprising the step of determining delivery tasks to be processed at the logistics center during the specific time period based on the scheduled delivery time,
The scheduled delivery time includes at least one of a time when delivery of the item to the customer is completed and a time when shipment of the item is completed.
According to paragraph 1,
The method of providing information, characterized in that the delivery priority is determined based on the scheduled delivery time corresponding to each delivery task to be processed.
delete delete delete delete According to paragraph 1,
The step of determining whether to postpone is
Determining the quantity of delivery tasks that can be processed at the logistics center during a specific time period; and
A method of providing information, comprising the step of comparing the quantity of delivery tasks that can be processed and the quantity of delivery tasks that are scheduled to be processed.
According to clause 8,
The step of determining the quantity of delivery tasks that can be processed at the logistics center is
Obtaining information on workers corresponding to the distribution center; and
An information providing method comprising the step of determining the quantity of delivery tasks that can be processed based on the worker's information.
According to clause 9,
The worker's information is
An information providing method, characterized in that it includes information about workers scheduled to process work at the logistics center during the specific time period.
According to paragraph 1,
The step of determining whether to postpone is
A method of providing information, comprising the step of determining whether to postpone processing for each type of delivery work, based on the type of delivery work handled by each worker.
According to paragraph 1,
Based on the results of determining the one or more delivery tasks, the method further comprises determining a worker who will go to work at the distribution center after the specific time period.
According to paragraph 1,
In the step of determining one or more delivery operations to be postponed,
A method of providing information, characterized in that the delivery business subject to the determination of whether to postpone or not includes a delivery business whose reception time of the corresponding delivery order is before the reference time.
According to paragraph 1,
A method of providing information, characterized in that the picking operation is also postponed for the one or more delivery operations.
A non-transitory computer-readable recording medium that records a program for executing the method of claim 1 on a computer.
In an electronic device that provides information to process the delivery of items to customers,
Includes a transceiver, memory for storing instructions, and a processor;
The processor is connected to the transceiver and the memory,
Determine the quantity of delivery tasks scheduled to be processed at the logistics center during a specific time period,
Determine the corresponding delivery priority for each delivery task scheduled to be processed above,
Determine whether to postpone processing of at least some of the delivery tasks scheduled to be processed above,
When it is determined to postpone at least some of the delivery tasks scheduled to be processed, determining one or more delivery tasks to be postponed among the delivery tasks scheduled to be processed based on the delivery priority,
Obtaining information on workers scheduled to go to work on the working day immediately following the specific time period,
Obtain information on delivery operations expected to occur after the above specific time period,
Based on the delivery work expected to occur after the specific time period and the information of workers scheduled to work on the workday immediately after the specific time period, determine how long to postpone processing of the one or more delivery work,
Provide information related to one or more of the above delivery operations,
To determine the delivery priority, the processor:
Determine the timing of receipt of delivery orders corresponding to each delivery task scheduled to be processed above,
Determine the type of said delivery order,
Based on the delivery business processing rules set for each type of delivery order and the time of receipt, determine the deadline for the delivery business to be processed,
Determine the delivery priority based on the deadline,
The type of delivery order includes a first type for shipping individually packaged items and a second type for shipping bundled items.

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