JPH11250126A - Online shopping system and product selection method - Google Patents

Abstract

(57) [Summary] [Problem] To realize an online shopping environment where a user does not consider the difference when shopping at a plurality of sites. According to the present invention, in online shopping, when a user purchases a product at a plurality of sites, selected product information is stored in a storage means of a terminal, and at the end of shopping, all selected items are stored. Is transmitted to the site.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an online shopping system in which a user's terminal collectively purchases goods in a plurality of service providing systems, and purchases goods in a basket before purchase. Management methods and systems.

[0002]

2. Description of the Related Art At present, online shopping on a service providing system using an open network such as the Internet such as an electronic mall is actively performed, and there are many service providing systems.
In online shopping, when a user connects to a service providing system via a network, various product information is transmitted to the user's service using system. The user receives these product information, displays it on the screen,
According to instructions on a predetermined screen for applying for purchase of a desired product, the user inputs a product code, a quantity, and the like of the desired product, and performs a purchase application procedure.

[0003] In the above system, however, the user is concerned about a large number of merchandise information transmitted from the service providing system, but the user may mark the merchandise which has not yet been determined until the purchase. Is impossible. In other words, in this case, selecting the product is equivalent to applying for the purchase of the desired product, so when canceling the purchase, it is necessary to notify the service providing system of the cancellation after the application.

Therefore, in Japanese Patent Application No. 7-320909,
It proposes a method of reducing the trouble of acquiring previously searched information when performing a product search by storing product information in a storage unit corresponding to the user when the user performs online shopping. In other words, the selected merchandise is temporarily stored in the storage area in the service providing system, thereby realizing a basket function for shopping in the real world.

[0005] However, in this method, it is possible to put a desired product in a basket and perform a final purchase procedure at a plurality of stores on a single service providing system, but it is possible to use it in a plurality of service providing systems. The basket is not mentioned. In other words, when performing online shopping at stores on a plurality of different service providing systems, the purchase procedure must be sequentially performed in each service providing system, and it is impossible to centrally manage and purchase desired products. .

[0006]

In the above-mentioned conventional method, when a user performs online shopping, product information transmitted from the service providing system to the user's terminal is generated and managed independently for each service providing system. ing. The order information transmitted from the user terminal to the service providing system also has a unique format for each service providing system. For this reason, in a plurality of different stores on the same service providing system, online shopping is performed in the same store as if using a single basket for each user for desired products without being aware of the difference between stores. Like product information, and order information management,
And processing is possible. However, in a plurality of different service providing systems, for the above reasons, desired products are centrally managed in the same basket and purchased in a lump as if they were shopping online using the same service providing system. Processing is impossible. For this reason, after selecting a product for each service providing system and completing the purchase, online shopping must be repeated in another service providing system. In addition, the format of order information is different in each service providing system, and there is a problem that the user is confused.

[0007] An object of the present invention is to provide a service providing system by centrally managing selected product information and order information when a user purchases a product through online shopping in a plurality of different service providing systems. Realize an environment where online shopping can be performed without being aware of differences.

[0008]

SUMMARY OF THE INVENTION The present invention relates to an online shopping system in a service providing system using an open network such as the Internet. The merchandise information of each merchandise selected from the service providing system is temporarily stored in a storage medium provided on the user terminal side, managed centrally, and performs order processing.

For example, when a user connects to a service providing system from a terminal via an open network,
Various kinds of product information are transmitted from the service providing system to the user terminal and displayed on the screen. Based on the displayed product information, the user inputs necessary information such as the quantity according to a predetermined on-screen instruction for applying for purchase of the desired product, and enters "basket", "basket", etc. By selecting the written purchase request button, a virtual basket is realized by storing the product information of the product and information necessary for ordering such as quantity, mall ID, store ID in the storage medium of the user side terminal. I do. Next, when the user connects to another service providing system and similarly selects a desired product, product information and the like are put in the same basket.
At this point, since the order information has not been transmitted to the service providing system side, the order information is once put in the basket, but unnecessary products can be canceled. When the selection of the desired product is completed in all the service providing systems, an order transmission is sent to the service providing system,
The product purchase procedure is completed.

[0010]

Embodiments of the present invention will be described below in detail.

FIG. 1 is a flowchart showing an embodiment in which the present invention is applied to online shopping in an electronic mall, and FIG. 2 is a diagram showing a user terminal as a service using terminal and an electronic mall as a service providing apparatus according to the present invention. FIG. 2 is a block diagram illustrating a configuration of an online system.

In FIG. 2, a service providing system A2
Reference numeral 20 denotes three storage devices: a product information database 221 storing information of individual products, an order file 222 storing orders received from users, and a customer database 223 storing customer information of the users who received the orders. An order processing unit 224 that processes a product purchase instruction from a user and manages a storage device related thereto, and a service use system (hereinafter, a user terminal) 210 used by the user via the open network 200 and It comprises a communication unit 225 for exchange, a mall name 226 which is the name of the service providing system, and a mall code 227 for identification. A service providing system B230 and a service providing system C240 having the same configuration
There are multiple service providing systems (electronic malls).

The user terminal 210 has two storage devices, a selected product information file 211 for storing information of products selected by the user from various malls, and a user information file 212 for storing the user's own personal information. Order processing unit 21 that manages the product selected by the user and processes the order
3, and the service providing system A220 and the service providing system B23 via the open network 200
The communication unit 214 exchanges information with 0 or the like. Further, an input device 216 such as a keyboard and a pointing device is connected to the user terminal 210, thereby selecting a service providing system for searching for a product, deciding to purchase or canceling a product, and the like. Further, a display device 215 such as a CRT display or a liquid crystal display is connected to the user terminal 210 to display the received product information.

[0014] Each database and file, which are components of the service providing system and the user terminal 210, will be described.

FIG. 8 shows the structure of the product information database 221. The product information database 221 stores the store code 801 of the store that handles the product, the store name 802, the product code 803, the product name 804, the number of stocks 805, the unit price 806, the size, color, and specifications of the product. Items such as detailed information 807, and an image diagram 808 indicating the location of the file of the image diagram of the product.

FIG. 9 shows the structure of the order file 222. The order file 222 includes an order number 901 for identifying an order received from a user, a store code 902 of a store that handles the product, a product code 903 of the product, and a product name 90.
4, unit price 905, and quantity 906 ordered by the user,
It consists of an order date / time 907 which is the date and time when the order was received, and a customer code 908 of the customer who placed the order.

FIG. 10 shows the configuration of the customer database 223. The customer database 223 stores customer information such as name and address, and associates the customer code 908 in the order file 222 with the customer information. The configuration items include a customer code 1001 for identifying each customer, a customer name 1002, an address 1003, a zip code 1004,
It is composed of items such as a telephone number 1005 and a final transaction 1006 indicating the last transaction date and time.

FIG. 11 shows the structure of the selected product file.
The selected product file includes a mall code 1101 for identifying the service providing system that has selected the product, a mall name 1102, and a UR that is the address of the service providing system.
L1103, store code 1 that identifies the store that selected the product
104, store name 1105, product code 1 of the product
106, product name 1107, unit price 1108, quantity 110
9. Consists of items such as order 1110 indicating whether or not the order has been completed.

FIG. 12 shows the structure of the user information file. The user information file is a file serving as a source of customer information transmitted when placing an order from the user terminal 210, and includes a user name 1201, a zip code 1202, and an address 1
203, a telephone number 1204, an e-mail 1205, and a delivery destination 1 postcode 1206 and a delivery destination 1 address 12, which are delivery destination information when a delivery destination different from home is specified.
07, delivery destination 1 telephone number 1208, delivery destination 2 postcode 1
209, delivery destination 2 address 1210, delivery destination 2 telephone number 12
11 and the like.

Next, based on the flowchart of FIG.
The operation of each unit in FIG. 2 will be described.

First, the user specifies the service providing system A 220 using the input device 216, and requests product information (step 101). Then, the service providing system A 220 receiving the request makes the product information database 2
21 to store name 802, product code 803, product name 80
4. Product information such as unit price 806 and detailed information 807 is extracted and transmitted to the user terminal 210. User terminal 210
Receives the product information and displays it on the output device 216 (step 102). The user looks at the displayed product information and, if there is a desired product (step 103), selects using the input device 216 and inputs the desired quantity (step 104). Then, the mall code 227 and the mall name 226 of the service providing system that selected the product
To the mall code 110 of the selected product file, respectively.
1. Store the URL address of the service providing system in the mall name 1102 in the URL 1103. Also, the items in the product database are stored in the corresponding items in the selected product file. The store code 801 is stored in the store code 1104, the store name 802 is stored in the store name 1105, the product code 803 is stored in the product code 1106, the product name 804 is stored in the product name 1107, and the unit price 806 is stored in the unit price 1108. ". Further, the input quantity is stored in the quantity 1109 of the selected commodity file 211 (step 105). However, if there is no product desired by the user in step 103, the process proceeds to step 106.

If the user wishes to continue online shopping at step 106, the process returns to step 101 and requests the service providing system for product information. At this time, the service providing system that requests the product information does not need to be the same as the previous service providing system.

If the user wants to see the products selected so far in the series of flows, the selected product list screen 300 shown in FIG. In FIG. 3, a product code 304, a product name 305, a mall name 306, U
The RL 307, the store name 308, the unit price 309, and the quantity 310 are respectively extracted from corresponding items of the selected commodity file and displayed. At this time, the price 3 based on the unit price 309 and the quantity 310
11 is calculated and displayed. The subtotal 312, the consumption tax 313, the postage 314, and the total 315 are also calculated and displayed.

The flow from when a user requests detailed information to when it is displayed will be described with reference to the flowchart of FIG. On the basket content screen 300 displayed on the display device 215 of the user terminal 210, a detailed information button 301 of a selected product is selected (step 401). For the product, for the selected service providing system,
When requesting transmission of the detailed information 807 and the image file stored in the file path of the image diagram 808 (step 402), the service providing system transmits the information and the file to the user terminal 210 (step 403). User terminal 21 that has received the information
0 is the product code 1106, product name 1107, mall name 1102, store name 1105, unit price 1 in the selected product file
108, and the product information column 5 of the detailed information screen 500
01. The received information is displayed in the detailed information column 502, and the image file is displayed in the product image column 503, respectively (step 404).

FIG. 6 shows the cancellation of the selected product.
The description will be made according to the flowchart of FIG. The user selects a cancel button 302 on the selected product list screen 300 or a cancel button 504 on the detailed information screen 500 (step 601). The information of the product is deleted from the selected product file 211.

When selection of all desired products is completed, a purchase application button 303 in the selected product list screen 300 is displayed.
Press, and move to step 107. When the purchase procedure is selected in step 107, order processing is performed. First, as a process on the user terminal 210 side, the purchaser information screen 700 in FIG. 7 is displayed on the display device 215. At this time, name 7
03, postal code 704, address 705, telephone number 706,
Since the e-mail 707 and the like are not information that changes every time, the name 12
01, postal code 1202, address 1203, telephone number 12
04, take out from e-mail 1205 and display. The user sees this, and if necessary, determines the delivery postal code 70
8, the delivery address 709, the delivery phone number 710, the payment method 711, etc. are changed and corrected using the input device 216, and
The user presses a K button 701 (step 108).

Next, among the selected products stored in the selected product file 211, the mall code 1101 of the selected product information and the UR
With reference to L1103, order information is transmitted to the service providing system that has selected each product (step 109). The order information is the store code 1103, the product code 1104, the product name 1107, the quantity 1108 of the selected product information 211, and the name 703 input on the purchaser information screen 700. Postal code 704, address 705, telephone number 70
6, e-mail 707, delivery postcode 708, delivery address 709, delivery phone number 710, payment method 711
Consists of

The service providing system checks the received order information for the name 703, postal code 704, address 705,
The telephone number 706, e-mail 707, delivery postal code 708, delivery destination address 709, delivery destination telephone number 710, and payment method 711 are stored in the corresponding items of the customer database 203, and a customer code 1001 is generated. Also, the store code 1104 and the product code 11 in the order information
06, the product name 1107, and the quantity 1109 are stored in the corresponding items of the order file 222, and the order number 901
Issue In addition, the customer database 22 generated earlier
3 is stored in the customer code 908 in the order file 222, and the date and time at that time are stored in the order date and time 907 (step 110).

Next, the service providing system transmits an order received signal to the user terminal 210 (step 111). When the user terminal 210 receives the received order signal, the user terminal 210 selects the selected product file 21 for the target product.
The order 1102 in 1 is updated from “not yet” to “done” (step 112). This completes the order processing and ends the online shopping.

In the embodiment described above, in order to identify the service providing system, an individual I
The case where D has a mall code 227 is taken as an example.
However, since the user terminal issues an ID for each service providing system, and has and manages a table that associates the service providing system name and the URL address, the service providing system does not need to have an individual ID.
In addition, a service providing system management center connected to an open network is provided, where the service providing system and ID can be managed.

[0031]

As described above, according to the present invention,
In online shopping using an open network such as an electronic mall, online shopping without having to be aware of differences between different service providing systems by centrally managing selected product information and ordering information on user terminals. Can be realized.

[Brief description of the drawings]

FIG. 1 is a flowchart showing an embodiment of a processing procedure of the present invention.

FIG. 2 is a block diagram showing a configuration of an online system of a service using terminal and a service providing system according to the present invention.

FIG. 3 is a selected product list screen that presents a list of products selected by a user.

FIG. 4 is a flowchart showing a detailed information display processing mode when the user presses a detailed information button on the selected product list screen of FIG. 3;

FIG. 5 is a detailed information screen for presenting detailed information of a product.

FIG. 6 is a diagram showing a selection product list screen of FIG.
If you press the Cancel button on the detailed information screen of
It is a flowchart which shows the form of the cancellation processing of a selection goods.

FIG. 7 is a purchaser information screen for displaying and inputting purchaser information, a delivery destination, a payment method, and the like.

FIG. 8 is a diagram showing a format of a product database.

FIG. 9 is a diagram showing a format of an order file.

FIG. 10 is a diagram showing a format of a customer database.

FIG. 11 is a diagram showing a format of a selected product file.

FIG. 12 is a diagram showing a format of a user information file.

[Explanation of symbols]

200: open network 210: service use system 211: selected product file 212
... user information file, 213 ... order processing unit,
214 communication unit, 215 display device, 216 input device, 220 service providing system A, 221 product information database, 222 order file, 223 customer database, 224 communication unit, 225 order processing unit, 230 ... Service providing system B, 240 ... Service providing system C.

Claims (3)

[Claims] 1. A product information request input by a user is transmitted,
The service using terminal that displays the information of the returned product and transmits the order information for the purchase application, and in response to the received product information request, returns the information of the corresponding product to the service using terminal and receives the information. An online shopping system, comprising: a service providing system that processes the order information and stores it in a storage area, wherein the service providing system is connected to the service using terminal via an open network. 2. The online shopping system according to claim 1, wherein the user stores information on various selected products from a plurality of different service providing systems in a storage medium of the service using terminal and centrally manages the information. System and product selection method. 3. A product selected by a user from a plurality of different service providing systems according to claim 1, wherein the plurality of service providing systems relate to the product stored in the storage medium of the service using terminal described in claim 2. An online shopping system and a product selection method characterized by performing order processing collectively using information and user information stored in a storage medium of a service using terminal.