JPH11164040A - Information transmission method and device - Google Patents

Abstract

(57) [Summary] [Problem] To form reception order waiting information from the number of people in a queue and the current reservation status determined by means of a person such as a camera, and to use a communication path such as a public line. The purpose of the present invention is to provide an information transmission device for transmitting reception order waiting information. SOLUTION: A transmitting side includes a person determining unit 1 for determining a person.
01, a number database 102 that stores the number of persons determined by the person determination unit, and a number update unit 103 that updates the number of people stored in the number database.
And a number transmission unit 104 for transmitting the number of persons stored in the number database. The reception side includes a number reception unit 105 for receiving the number of persons transmitted by the number transmission unit; A display unit 106 for displaying the number of persons received by the receiving unit. The user can know the number of persons lined up at the current reservation reception destination before receiving the reservation.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a reception reservation method and apparatus for making a reservation while confirming the current reservation order using communication means such as a public telephone line.

[0002]

2. Description of the Related Art Conventionally, hospitals, banks, ticketing companies, and the like require a waiting time in reception work, and users have difficulty in knowing the waiting time and have to always be near a reception desk. .

To solve such a problem, Japanese Patent Laid-Open No.
Japanese Patent Application Publication No. 179906 proposes a method in which a patient can instantly obtain information on the order and waiting time of a patient in a waiting room of a hospital by using a checker. In addition, Japanese Unexamined Patent Publication
Japanese Patent Application Publication No. 66574 proposes a device for displaying the waiting time of each patient by using the average medical treatment time from the data for each patient.

[0004]

However, due to an increase in the capacity of a communication line such as a public line, a user makes a reservation by directly sending reception request data from a home to a reservation reception apparatus.
There is a growing demand for receiving information such as reception waiting time from a plurality of reservation reception devices and comparing them to make a reservation. Also, in a reception machine such as a cash dispenser of a bank or a ticket reception desk which can be queued, it takes time and effort to constantly input a state where a person changes every moment to a device for storing reception order waiting information. . Therefore, according to the present invention, reception order waiting information is formed from the number of people in the queue determined by means of determining a person such as a camera and the current reservation status, and reception is performed using a communication path such as a public line. It is an object of the present invention to provide an information transmission device for providing waiting information.

[0005]

In order to solve the above-mentioned problems, in the information transmission method according to the first aspect of the present invention, the transmitting side determines a person and updates and stores the number of the determined persons. The number of the stored persons is transmitted, and the receiving side receives the number of the persons and displays the received number of the persons.

In the information transmitting apparatus according to the present invention, the transmitting side includes a person discriminating means for discriminating a person, a number accumulating means for accumulating the number of persons discriminated by the person discriminating means, A number updating means for updating the number of persons stored in the number storing means, and a number transmitting means for transmitting the number of persons stored in the number storing means,
The receiving side includes a number receiving means for receiving the number of persons transmitted by the number transmitting means, and a number displaying means for displaying the number of persons received by the number receiving means.

[0007] With this configuration, it is possible to know in advance the number of persons lined up at the current reservation reception destination before receiving the reservation.

[0008] In the information transmitting apparatus according to the present invention, a person discriminating means for discriminating a person, a person accumulating means for accumulating the number of persons discriminated by the person discriminating means, And a number transmitting means for transmitting the number of persons stored in the number storing means.

[0009] With this configuration, it is possible to transmit the number of persons lined up at the current reservation reception destination.

[0010] In the information receiving apparatus according to the present invention, a number of people receiving means for receiving the number of persons determined by the person determination, and a number of persons for displaying the number of persons received by the number of people receiving means. Display means.

[0011] With this configuration, it is possible to receive and display the number of persons in line at the current reservation reception destination.

In the information transmission method according to the present invention described in claim 5, the transmitting side determines a person, updates and accumulates the number of the determined persons, at least an identifier for identifying a reservation person and a reservation order. Accumulate reception reservation information consisting of
The reception order waiting information is synthesized based on the accumulated number of the persons and the stored reception reservation information, the reception order waiting information is transmitted, and a receiving side receives the reception order waiting information, and receives the reception order waiting information. Display order waiting information, receive input from the user, configure a reception reservation request based on the input from the user, return the reception reservation request, the transmitting side receives the reception reservation request, The reception reservation information is updated based on the received reception request information.

In the information transmitting apparatus according to the present invention, the transmitting side includes a person discriminating means for discriminating a person, a number accumulating means for accumulating the number of persons discriminated by the person discriminating means, A reception reservation information storage unit for storing reception reservation information including at least an identifier for identifying a reservation person and reception reservation information including a reservation order; a number of persons stored in the headcount storage unit; and the reception reservation information storage unit. Receiving order waiting information forming means for forming receiving order waiting information based on the accumulated receiving reservation information; and receiving order waiting information transmitting means for transmitting the receiving order waiting information; Receiving order waiting information receiving means for receiving the waiting information, receiving order waiting information displaying means for displaying the received receiving waiting information, and receiving an input from a user Input reception means, reception reservation request configuration means for configuring a reception reservation request based on input from the input reception means, and reception reservation request return means for returning a reception reservation request configured by the reception reservation request configuration means; Wherein the transmitting side further comprises: a reception reservation request receiving means for receiving a reception reservation request returned by the reception reservation request returning means; and the reservation based on the reception reservation request received by the reception request receiving means. A reception reservation information update unit for updating the reservation information stored in the information storage unit.

With this configuration, it is possible to confirm the current reservation reception order information and make a reservation for reception.

In the information transmitting apparatus according to the present invention, a person discriminating means for discriminating a person, a person accumulating means for accumulating the number of persons discriminated by the person discriminating means, A reception reservation information storage unit that stores reception reservation information including an identifier to be identified and a reservation order; and a number of persons stored in the number of people storage unit and a reception reservation information stored in the reception reservation information storage unit. Reception order waiting information configuring means for forming the reception order waiting information, reception order waiting information transmitting means for transmitting the reception order waiting information, and a reception reservation configured based on an input of a user who has viewed the reception order waiting information A reception reservation request receiving means for receiving a request; and a reservation information storage means for storing the request based on the reception reservation request received by the reception request reception means. And having a reception reservation information updating means for updating the reservation information.

With this configuration, the current reservation reception order information can be transmitted, and the reception reservation can be received.

In the information receiving apparatus according to the present invention described in claim 8, the information receiving apparatus is configured based on at least an identifier for identifying a reservation person, reception reservation information including a reservation order, and the number of persons determined by the person determination. Receiving order waiting information receiving means for receiving receiving order waiting information, receiving order waiting information displaying means for displaying the received receiving order waiting information, input receiving means for receiving input from a user,
The system includes a reception reservation request forming unit that forms a reception reservation request based on an input from the input reception unit, and a reception reservation request returning unit that returns the reception reservation request formed by the reception reservation request forming unit.

With this configuration, it is possible to receive the current reservation reception order information and return a reception reservation request.

In the information communication method according to the present invention described in claim 9, the information communication method is configured based on at least an identifier for identifying a reservation person, reception reservation information including a reservation order, and the number of persons determined by the person determination. Receiving order waiting information and at least source information including a source identifier are received from at least two or more information sources, and the received order waiting information and the source information are stored, and the stored order waiting information is stored in the received order waiting information. The reception order waiting information and the transmission source information are rearranged and displayed based on the information.

[0020] In the information communication method according to the present invention described in claim 10, the information communication method is configured based on at least an identifier for identifying a reservation person, reception reservation information including a reservation order, and the number of persons determined by the person determination. Receiving order waiting information, receiving order waiting information receiving means for receiving from at least two or more information sending sources receiving information consisting of at least a sending source identifier, storing the received receiving order waiting information and the sending source information, The information processing device further includes a reception order waiting information display unit that rearranges and displays the reception order waiting information and the transmission source information based on the accumulated reception order waiting information.

[0021] With this configuration, it is possible to display the reservation reception order information of the reservation reception destinations existing at least at two or more places, from the earliest reception order.

In the information transmission method according to the present invention described in claim 11, the transmitting side determines a reservation source having a close reception order based on the configured reception order waiting information, and determines at least one determined reservation. The notification is transmitted to the origin, and the receiving side receives the notification and displays the received notification.

In the information transmitting apparatus according to the twelfth aspect of the present invention, in addition to the means of the information transmitting apparatus according to the sixth aspect, the transmitting side includes a receiving order waiting information constituted by the receiving order waiting information forming means. Based on the information, a reception reservation source determining means for determining a reservation source close to the reception order, and a notification transmission means for transmitting a notification to at least one reception reservation source determined in the reception reservation source determination means, The receiving side includes a notification receiving unit that receives the notification, and a notification display unit that displays the received notification.

With this configuration, it is possible to notify the reception request source that has performed the reservation reception of the reception order.

According to a thirteenth aspect of the present invention, in addition to the means of the information transmitting device according to the seventh aspect, the information transmitting apparatus is based on the reception order waiting information constituted by the reception order waiting information forming means. And a notification transmission unit for transmitting a notification to at least one reception reservation source determined by the reception reservation source determination unit.

With this configuration, the order of reception can be notified to the reception requester who has performed the reservation reception.

In the information receiving apparatus according to the present invention described in claim 14, in addition to the means of the information receiving apparatus described in claim 8, the reception reservation information including at least an identifier for identifying a reservation person and the order of reservation. Notification receiving means for receiving a notification transmitted to a reservation source determined to be close to the reception order based on the reception order waiting information configured based on the number of persons determined by the person determination; Notification display means for displaying a notification.

With this configuration, it is possible to receive the reception order at the reception request source that has performed the reservation reception.

In the information receiving method according to the present invention described in claim 15, the information receiving method is configured based on at least an identifier for identifying a reservation person, reception reservation information including a reservation order, and the number of persons determined by the person determination. Receiving order waiting information and at least sending source information comprising a sending source identifier are received from at least two or more locations, and the received receiving order waiting information and the sending source information are stored. Based on the stored receiving order waiting information, The transmission source with the earliest order is selected, and an acceptance request is returned to the selected transmission source.

The information receiving apparatus according to the present invention is configured based on at least the reception reservation information including the identifier for identifying the reservation person and the order of reservation and the number of persons determined by the person determination. Receiving order waiting information receiving means for receiving, from at least two places, receiving order waiting information and transmission source information including a transmission source identifier, and receiving order waiting information for accumulating the received reception order waiting information and the transmission source Storage means, optimal transmission source selection means for selecting the earliest transmission source based on the reception queue information stored in the reception queue information storage module, and transmission source selected by the optimal transmission source selection module. And a reception request return means for returning a reception request to the request.

With this configuration, it is possible to transmit a reception request to the reception destination in the earliest order from the received order information.

In the information transmission method according to the present invention described in claim 17, the transmitting side acquires the current time, accumulates the transmission time at which the notification was transmitted, and the reception destination at which the reception reservation request was received. Receiving an invalid time input, accumulating the reception invalid time, selecting a receiver exceeding the invalid time based on the accumulated transmission time and the acquired current time, and accepting the selected receiver. It is characterized in that predetermined invalidation information indicating that the reception has been invalidated is transmitted, and the reception side displays the invalidation information when receiving the invalidation information.

In the information communication method according to the present invention as set forth in claim 18, in addition to the means of the information transmitting apparatus as set forth in claim 12, the transmitting side includes a current time obtaining means and a transmitting means for transmitting the notification. Reception destination storage means for storing the time and the reception destination that has received the reception reservation request, reception invalid time input means for receiving input of reception invalid time, and reception for storing the reception invalid time input by the reception invalid time input means Invalid time accumulating means, and a receiving destination that exceeds the invalid time accumulated in the reception invalid time accumulating means based on the transmission time accumulated in the receiver accumulating means and the current time acquired by the current time acquiring means. The invalid reception destination selecting means to be selected and predetermined reception invalidation information indicating that reception has been invalidated are transmitted to the reception destination selected by the invalid reception destination selection means. And a reception invalid information transmission means, the receiving side has a receiving invalid information receiving means for receiving the reception invalid information, and reception disable information display device for displaying the reception invalid information received.

[0034] With this configuration, if no reception is made to the reception request source that has sent the notification even after the reception invalidation time has elapsed, the reception can be invalidated.

According to a nineteenth aspect of the present invention, in addition to the means of the information transmitting device of the thirteenth aspect, a current time obtaining means, a transmission time at which the notification was transmitted, and a reception reservation are provided. Reception destination storage means for storing a reception destination that has received a request, reception invalid time input means for receiving input of reception invalid time, and reception invalid time storage means for storing reception invalid time input by the reception invalid time input means Invalid reception for selecting a destination exceeding the invalid time stored in the reception invalid time storage means based on the transmission time stored in the reception destination storage means and the current time acquired by the current time acquisition means. Pre-selection means,
A reception invalidation information transmitting unit that transmits predetermined reception invalidation information indicating that reception has been invalidated to the reception destination selected by the invalid reception destination selection unit.

[0036] With this configuration, when the reception is not performed even after the reception invalidation time has passed with respect to the reception request source that has sent the notification, the reception can be invalidated.

According to the twentieth aspect of the information receiving apparatus of the present invention, in addition to the means of the information transmitting apparatus of the thirteenth aspect, after transmitting a notification indicating that the reception is close, the information receiving device transmits the notification. The predetermined reception means that the difference between the transmission time and the current time is obtained, and the notification issued when the reception invalidation time is longer by comparing with the input reception invalidation time is invalidated. For invalid information,
Reception invalid information receiving means for receiving the reception invalid information,
And a reception invalidation information display device for displaying the received invalidation information.

[0038] With this configuration, when the reception request source that has made the notification does not perform the reception even after the reception invalidation time has elapsed, it is possible to receive and display a notification that the reception is invalidated. it can.

In the information transmission method according to the present invention described in claim 21, the receiving side accumulates the reservation request return destination which has returned the reception reservation request, displays the accumulated reservation request return destination, and displays the displayed reservation request return destination. Accepting the selection of the reservation request reply destination,
A reservation cancellation request including at least the identifier of the receiving side is transmitted to the selected reservation request return destination, and the transmitting side returns the reservation cancellation request, and based on the returned reservation cancellation request, Cancellation is performed.

In the information transmission apparatus according to the present invention described in claim 22, in addition to the means of the information transmission apparatus described in claim 6, the receiving side sends back a reply of the reception reservation request by the reception reservation request returning means. Reservation request return destination storage means for storing the destination, reservation request return destination display means for displaying the reservation request return destination stored in the reservation request return destination storage means, and reservation for selecting the displayed reservation request return destination Request reply destination selecting means, and reservation cancel request returning means for returning a reservation cancel request including at least the identifier of the receiving side to the selected booking request reply destination, wherein the transmitting side is A reservation cancellation request receiving means for receiving a cancellation request; and a reception reservation cancellation means for canceling the reception reservation information stored in the reception reservation information storage means based on the received reservation cancellation request. To.

With this configuration, it is possible to cancel the reception reservation request for the transmission destination that has transmitted the reception reservation request.

In the information receiving apparatus according to the present invention described in claim 23, in addition to the means of the information receiving apparatus described in claim 8, a reply destination to which the reception reservation request is returned by the reception reservation request returning means is stored. Reservation request reply destination storage means, reservation request reply destination display means for displaying the reservation request reply destination stored in the reservation request reply destination storage means, and reservation request reply destination selection for selecting the displayed reservation request reply destination Means for reserving a reservation cancellation request including at least the identifier of the receiving side to the selected reservation request return destination.

With this configuration, the reception reservation request can be returned to the transmission destination that has transmitted the reception reservation request.

According to the information transmitting apparatus of the present invention described in claim 24, in addition to the means possessed by the information transmitting apparatus of claim 7, the reservation cancellation is performed in the reply destination to which the receiving side has returned the reception reservation request. A reservation cancellation request including at least the identifier of the receiving side returned to the reply destination to be executed, a reservation cancellation request receiving means for receiving the returned reservation cancellation request, and receiving based on the received reservation cancellation request And a reception reservation canceling means for canceling the reception reservation information stored in the reservation information storage means.

With this configuration, it is possible to cancel the reception reservation request. In the information transmission method according to the present invention as set forth in claim 25, the receiving side accumulates the reservation request return destination that has returned the reception reservation request, and at least transmits the reservation request return destination other than the reception transmission source that has received the notification The transmitting side returns a reservation cancellation request including the identifier of the receiving side, the transmitting side receives the returned reservation canceling request, and cancels the reception reservation information accumulated based on the received reservation canceling request. Features.

In the information transmitting apparatus according to the present invention described in claim 26, in addition to the means of the information transmitting apparatus described in claim 12, the receiving side transmits the reservation which has returned the reception reservation request by the reception reservation request returning means. A reservation request return destination storage unit for storing a request return destination, and a reservation cancellation for returning a reservation cancellation request including at least an identifier of the receiving side to a reservation request return destination other than the reception source that received the notification by the notification receiving unit. Request transmitting means for receiving the returned reservation cancellation request, and a reception stored in the reception reservation information storage means based on the received reservation cancellation request. A reception reservation canceling means for canceling the reservation information.

With this configuration, one or more reception reservation requests are transmitted, and a cancellation request is transmitted to reception destinations other than the reception destination with the earliest reception order, whereby reception is made to the reception destination with the earliest reception order. It can be carried out.

According to a twenty-seventh aspect of the present invention, in addition to the means of the information receiving apparatus of the fourteenth aspect, the reservation request return destination to which the reception reservation request has been returned by the reception reservation request return means is provided. Reservation request return destination storage means for storing, and reservation cancellation request return means for returning a reservation cancellation request including at least the identifier of the receiving side to a reservation request return destination other than the reception source which received the reception notification by the notification reception means And

With this configuration, one or more reception reservation requests can be transmitted, and a cancellation request can be transmitted to reception destinations other than the reception destination with the earliest reception order.

According to a twenty-eighth aspect of the present invention, in addition to the means of the information receiving apparatus of the thirteenth aspect, the information receiving apparatus receives a notification in a destination to which a reception reservation request has been returned on the receiving side. A reservation cancellation request receiving means for receiving the returned reservation cancellation request in response to a reservation cancellation request including at least a receiver identifier which is returned to a transmission source other than the received transmission source, and the received reservation cancellation A reception reservation canceling unit for canceling the reception reservation information stored in the reception reservation information storage unit based on the request.

With this configuration, it is possible to cancel the reservation on the transmitting side. In the information transmission method according to the present invention as set forth in claim 29, the receiving side accumulates a reply destination that has returned the reception reservation request, displays the stored reservation request return destination, and displays the displayed reservation request return destination. Is received, a reservation inquiry request including at least the identifier of the receiving side is returned to the selected reservation request return destination, and the transmitting side receives the returned reservation inquiry request and stores the stored person. The reception order waiting information is synthesized based on the number of received reception reservation information, and the synthesized reception order waiting information is transmitted. The receiving side receives the reception order waiting information, and receives the reception order waiting information. Displaying information.

According to the information transmitting apparatus of the present invention described in claim 30, in addition to the means of the information transmitting apparatus of claim 6, the receiving side returns a reception reservation request by the reception reservation request returning means. A reservation request reply destination storage means for storing a reply destination, a reservation request reply destination display means for displaying a reservation request reply destination stored in the reservation request reply destination storage means, and the displayed reservation request reply destination is selected. Reservation request reply destination selecting means, and having a reservation inquiry request reply means for returning a reservation inquiry request including at least the identifier of the receiving side to the selected reservation request reply destination,
The transmitting side receives a reservation inquiry request that receives the returned reservation inquiry request, a reception order based on the number of persons stored in the number of people storage unit and the reception reservation information stored in the reception reservation information storage unit. Receiving order waiting information forming means for forming the waiting order information, and receiving order waiting information transmitting means for transmitting the receiving order waiting information, wherein the receiving side further receives the receiving order waiting information for receiving the receiving order waiting information Means and a reception order waiting information display means for displaying the received reception order waiting information.

With this configuration, it is possible to inquire of the reservation destination who has made the reception reservation about the current reception order waiting information.

According to a thirty-first aspect of the information communication method according to the present invention, in addition to the means of the information receiving apparatus according to the eighth aspect, a reply destination to which a reception reservation request has been returned by the reception reservation request return means is stored. Reservation request reply destination storage means, reservation request reply destination display means for displaying the reservation request reply destination stored in the reservation request reply destination storage means, and a reservation request reply destination for selecting the displayed reservation request reply destination. Selection means, reservation inquiry request reply means for returning a reservation inquiry request including at least the identifier of the receiving side to the selected reservation request reply destination, and reception reservation comprising at least an identifier for identifying the reservation person and the order of reservation Receiving order waiting information receiving means configured to receive receiving order waiting information configured based on the information and the number of persons determined by the person determination; And having a reception order waiting information display means for displaying the reception order waiting information.

With this configuration, an inquiry about the current reception order waiting information can be returned to the reservation destination who made the reception reservation.

In the information transmitting apparatus according to the present invention described in claim 32, in addition to the means of the information transmitting apparatus described in claim 7, a reservation inquiry is made in a reply destination to which a reception reservation request is returned on the receiving side. In response to a reservation inquiry request including at least the identifier of the receiving side to be returned to the reply destination to be made, a reservation inquiry request receiving means for receiving the returned reservation inquiry request, and the number of persons stored in the number storage means. The information processing apparatus includes a reception order waiting information forming unit that forms reception order waiting information based on the reception reservation information stored in the reception reservation information storage unit, and a reception order waiting information transmitting unit that transmits the reception order waiting information.

With this configuration, it is possible to transmit the current reservation reception order information to the reservation destination that has made the reception reservation in response to the inquiry about the reception order waiting information.

In the information transmission method according to the present invention described in claim 33, the transmitting side discriminates a person, updates and accumulates the number of discriminated persons, and stores the number of accumulated persons and the number of persons. A program for displaying the number is transmitted, and the receiving side receives the number of the persons and the program, and displays the received number of the persons by executing the program.

In the information transmission apparatus according to the present invention, the transmitting side includes a person discriminating means for discriminating a person, a number accumulating means for accumulating the number of persons discriminated by the person discriminating means, A number updating means for updating the number of persons stored in the number storing means, a number transmitting means for transmitting the number of persons stored in the number storing means, and a display program for transmitting a program for displaying the number of persons A transmitting unit, wherein the receiving side receives the number of persons received by the number receiving unit, the display program receiving unit, and the number of persons received by the number receiving unit. And displaying the number of persons by executing the display program.

With such a configuration, the data display method can be changed at any time by transmitting the information display program on the display data transmitting side.

In the information transmitting apparatus according to the present invention, a person discriminating means for discriminating a person, a person accumulating means for accumulating the number of persons discriminated by the person discriminating means, A number updating means for updating the number of persons stored in the number, a number transmitting means for transmitting the number of persons stored in the number storing means, and a display program transmitting means for transmitting a program for displaying the number of persons. Have.

With this configuration, the information display program can be transmitted on the display data transmitting side.

In the information receiving apparatus according to the present invention, a number receiving means for receiving the number of persons determined by the person determination, and a display program receiving means for receiving a program for displaying the number of persons And a number display means for displaying the number of persons received by the number reception means by carefully considering the display program received.

With this configuration, the information display program can be received on the display data receiving side.

[0065]

(Embodiment 1) An embodiment of the first invention will be described below with reference to the drawings.

As one embodiment of the first invention, a ticket reception reservation device is shown. FIG. 1 is a system configuration diagram according to the first embodiment of the present invention. In FIG. 1, 101 is a person discriminating unit, 102 is a number database, 103 is a number updating process unit, 104 is a number transmitting unit, 105 is a number receiving unit, and 106 is a display unit.

Each of the above-mentioned components includes a person discriminating unit 101 as a person discriminating unit of the present invention, a person number database 102 as a person accumulating unit, and a person number updating process unit 1.
03 corresponds to the number updating means, the number transmitting section 104 corresponds to the number transmitting section, the number receiving section 105 corresponds to the number receiving section, and the display section 106 corresponds to the number displaying section.

FIG. 2 shows the hardware configuration of this embodiment. FIG. 2 is basically the same as the configuration of the general-purpose computer system. The person discriminating unit 101, the person number database 102, the person number transmitting unit 104, the person number receiving unit 105, and the display unit 106 shown in FIG. And 2 which are the same as those in the system configuration of FIG. 1 are assigned the same reference numerals, and descriptions thereof will be omitted. In FIG. 2, reference numeral 201 denotes a V that stores data for display.
A RAM 202 is a main storage device that stores programs and data for processing at the time of execution, 203 is an external storage device that stores programs and data, and 204 is a main storage device that stores programs stored in the external storage device 203. The CPU is loaded and executed.

The operation of the ticket reception / reservation apparatus configured as described above will be described with reference to the flowchart of FIG.

In step 301, the number of persons lined up at the ticket reception desk in the person discriminating section is obtained. In order to determine the number of persons, the number of persons crossing by the infrared sensor is counted in the person discriminating section. As a method of obtaining the number of persons, the number may be counted by cutting out a moving image from a camera image, or may be counted by extracting a person from a temperature distribution of a temperature sensor.

At step 302, the number of persons stored in the number database is updated to the number of persons determined at step 301.

In step 303, the number of persons stored in the number of persons database in the number of persons transmitting unit is transmitted using a wireless or wired communication path. The transmission timing may be such that the number of people is continuously transmitted, or only when the update of the number of people database is checked and the update is performed. In addition, transmission may be performed only when there is a transmission request.

In step 304, the number receiving section receives the number of persons transmitted from the number transmitting section. The reception timing may be such that the number of people is continuously received or only when there is a reception request from the number transmission unit. Alternatively, it may be received when there is a reception request from the user.

In step 305, the current status of the ticket reception desk is displayed on the display unit using the number of persons received by the number of persons receiving unit. FIG. 4 shows a display example.

As described above, the current status of the ticket reception desk can be known in advance even before the reception reservation even in a remote place.

In the first embodiment, the number transmitting side,
Although the description has been given for each of the number-of-persons receiving sides, there may be a plurality of number-of-person receiving sides. Further, when there are a plurality of reception reservation services, a plurality of number transmission sides may exist. In that case, a service identifier is transmitted in addition to the number of persons, and the number of persons receiving side displays the reception desk situation for each service.

(Embodiment 2) Next, an embodiment of the second invention will be described with reference to the drawings.

As one embodiment of the second invention, a ticket reception reservation device is shown. FIG. 5 is a system configuration diagram according to the second embodiment of the present invention. FIG. 5 includes the same parts as those of the system configuration of the first embodiment of the invention shown in FIG. 1, and therefore, the same parts are denoted by the same reference numerals and description thereof will be omitted. Only different parts will be described. Reference numeral 501 denotes a reservation information database that stores reception reservation information, and 502 denotes a headcount database 10.
2 is a reception-order-waiting-information forming process unit that composes reception-order-waiting information based on the number of persons stored in the reception information database and the reception reservation information stored in the reservation information database; Waiting information receiving unit,
Reference numeral 505 denotes a display unit for displaying the received reception order waiting information; 506, an input reception unit for receiving an input from a user; 507, a reception reservation request forming process unit for forming a reception reservation request based on the input from the input reception unit 506. ,
Reference numeral 508 denotes a reception reservation request return unit, 509 denotes a reception reservation request reception unit, and 510 denotes a reception reservation information update processing unit that updates reservation information stored in the reservation information database 501.

The above-mentioned components are respectively stored in the reservation information database 501 in the reception reservation information storage means.
The receiving order waiting information forming process unit 502 is for receiving order waiting information forming means, the receiving order waiting information transmitting unit 503 is for receiving order waiting information transmitting means, the receiving order information receiving unit 504 is for receiving order information receiving means, and the display unit 505. Is the reception order waiting information display means, the input reception part 506 is the input reception means, the reception reservation request construction process part 507 is the reception reservation request construction means, the reception reservation request reply part 508 is the reception reservation request reply means, the reception reservation The request receiving unit 509 corresponds to a reception reservation request receiving unit, and the reception reservation information update processing unit 510 corresponds to a reception reservation information update processing unit.

FIG. 6 shows the hardware configuration of the system configured as described above. The hardware configuration in FIG.
Since it is composed of the hardware configuration part of the first embodiment of the invention shown in FIG. 2 and the system configuration of the second embodiment shown in FIG. 5, the same parts are denoted by the same reference numerals and their description is omitted.

The operation of the ticket reception / reservation device configured as described above will be described with reference to the flowchart of FIG.

Steps 701 to 702 perform the same operations as steps 301 to 302 of the first embodiment of the present invention.

At step 703, the number of persons database 1
02 and the reservation information database 50
The information stored in No. 1 constitutes the current reception order waiting information. As shown in FIG. 8, the reservation information database stores the identifiers of the reservation persons and their order in a table format. The sum of the number of persons stored in the number-of-persons database and the number of reserved persons stored in the reservation information database is obtained, and the current number of people waiting in the order of reception is determined as the information waiting for the order of reception.

In step 704, the reception order waiting information obtained in step 703 is transmitted by the reception order waiting information transmitting unit using a wireless or wired communication path. The transmission timing may be such that the reception order waiting information is always transmitted or the number of people database and the reservation information database are updated, and only when at least one of them is updated. In addition, transmission may be performed only when there is a transmission request.

At step 705, the receiving order waiting information receiving unit receives the receiving order waiting information transmitted from the receiving order waiting information transmitting unit. Note that the reception timing may be such that the reception order waiting information is continuously received or only when there is a reception request from the reception order waiting information transmitting unit. Alternatively, it may be received when there is a reception request from the user.

In step 706, the current status of the ticket reception desk is displayed on the display unit using the reception queue information received by the reception queue information reception unit.
The input receiving unit receives an input from the user. If there is no input, the process returns to step 701, and if there is an input, the process proceeds to step 707. FIG. 9 shows a display example.

At step 707, a reception reservation request is constructed from the user's input from the input reception unit. The reception reservation request includes an identifier of the receiving side and a predetermined message ID meaning that the request is a reception request.

At step 708, the reception reservation request transmitting section transmits the reception reservation request constituted at step 707.

At step 709, the reception reservation request receiving section receives the reception reservation request transmitted from the reception reservation request transmission.

In step 710, the contents of the reservation information database are updated based on the received reservation request.
The update adds the identifier of the receiving side included in the reception reservation request information and the last order of the current order plus one.

As described above, the current reservation reception order information can be received, and the reception reservation request can be returned.

(Embodiment 3) Next, an embodiment of the third invention will be described with reference to the drawings.

As one embodiment of the third invention, a ticket reception reservation device is shown. FIG. 10 is a system configuration diagram according to the third embodiment of the present invention. Reference numeral 1001 denotes reception reservation information including at least an identifier for identifying a subscriber and a reservation order, reception order waiting information configured based on the number of persons determined by the person determination, and transmission source information including at least a transmission source identifier. Receiving unit for receiving an order from at least two or more information transmission sources;
Reference numeral 02 denotes a reception order waiting information display unit that stores received reception order waiting information and transmission source information, and rearranges and displays the reception order waiting information and transmission source information based on the stored reception order waiting information.

The above components correspond to the reception order waiting information receiving unit 1001 and the reception order waiting information display unit 1002 correspond to the reception order waiting information displaying unit, respectively.

FIG. 11 shows the hardware configuration of the system configured as described above. Since the hardware configuration of FIG. 11 includes the hardware configuration of the first embodiment of the invention shown in FIG. 2 and the system configuration of the third embodiment shown in FIG. 10, the same parts are denoted by the same reference numerals. Description is omitted.

The operation of the ticket reception / reservation device configured as described above will be described with reference to the flowchart of FIG.

In step 1201, the reception order waiting information receiving unit receives the identifier for identifying the reservation person, the reservation order, and the transmission source identifier.

At step 1202, the received order waiting information is accumulated. The reception order waiting information is received from at least two or more locations.
If the reception order waiting information received in step 1 is the information received first, the process returns to step 1201. If not, the process proceeds to step 1202.

At step 1203, the received waiting order information is displayed on the waiting order information display section in ascending order. FIG. 13 shows a display example. Since the reception order waiting information is transmitted many times from the same transmission source, step 1201 is used to always display the latest information.
Return to

As described above, it is possible to display the reservation reception order information of the reservation reception destinations existing at least at two or more places, from the earliest reception order.

(Embodiment 4) Next, an embodiment of the fourth invention will be described with reference to the drawings.

As an embodiment of the fourth invention, a ticket reception reservation device is shown. FIG. 14 is a system configuration diagram according to the fourth embodiment of the present invention. FIG. 14 includes the same parts as those of the system configuration of the second embodiment of the invention shown in FIG. 5, and therefore, the same parts are denoted by the same reference numerals and the description thereof will be omitted, and only different parts will be described. Reference numeral 1401 denotes a reception reservation source selection process unit that selects a reservation source having a similar reception order based on the reception sequence waiting information configured by the reception reservation information formation process unit. 1402 denotes a reception reservation selected by the reception reservation source selection process unit. Notification sending unit that sends a notification to the original,
Reference numeral 1403 denotes a notification receiving unit that receives a notification, and reference numeral 1404 denotes a notification display unit that displays the received notification.

Note that the above-mentioned constituent elements are as follows. The reception reservation source selection processing unit 1401 is for the reception reservation source selection unit, the notification transmission unit 1402 is for the notification transmission unit, and the notification reception unit 1403 is for the notification reception unit. The display unit 1404 corresponds to a notification display unit.

FIG. 15 shows the hardware configuration of the system configured as described above. Since the hardware configuration of FIG. 15 includes the hardware configuration of the second embodiment of the invention shown in FIG. 5 and the system configuration of the fourth embodiment shown in FIG. 14, the same parts are denoted by the same reference numerals. Explanation is omitted.

The operation of the ticket reception / reservation device configured as described above will be described with reference to the flowchart of FIG.

In steps 1601 to 1610, the same operations as those in steps 701 to 710 of the second embodiment of the present invention are performed.

In step 1611, a reservation source whose reception order is close is selected using the order information stored in the reservation information database. This is performed by selecting a reservation source included in a predetermined order. For example, a reservation source whose reservation order is the fifth or less is selected. This order may be fixed in the device or may be updated using input means. Also,
The same reservation source may be selected each time the reservation source is selected, or the reservation source selected once may not be selected from the next time. Further, the number of times of selection of the same reservation source may be fixed by the device, or may be updated using the input means.

In step 1612, the notification transmitting unit transmits a notification to the transmission source selected in step 1611. It is assumed that the notification is a predetermined message indicating that the reservation order will come soon. In addition, the transmission timing may be such that the notification is continuously transmitted, or the reservation information database may be checked for update and transmitted only when the update is performed.

At step 1613, the notification receiving unit receives the notification transmitted from the notification transmitting unit. It should be noted that the reception timing may be that the notification is continuously received or only when there is a reception request from the notification transmission unit.

In step 1614, the user is notified that the reservation order will come soon by displaying the notification received by the notification receiving unit on the notification display unit. FIG. 17 shows a display example.

As described above, the reception order can be notified to the reception requester who has performed the reservation reception.

(Embodiment 5) Next, an embodiment of the fifth invention will be described with reference to the drawings.

As one embodiment of the fifth invention, a ticket reception reservation device is shown. FIG. 18 is a system configuration diagram according to the fifth embodiment of the present invention. Reference numeral 1801 denotes reception reservation information including at least an identifier for identifying a reservation person and a reservation order, reception order waiting information configured based on the number of persons determined by the person determination, and transmission source information including at least a transmission source identifier. Reception queue information receiving unit for receiving the reception queue information from at least two or more locations, 1802 is a reception queue information database that stores the received reception queue information and the transmission source, and 1803 is a reception queue stored in the reception queue information database. An optimal transmission source selection processing unit for selecting the transmission source with the earliest order based on the order waiting information. Reference numeral 1804 is a reception request return unit for returning a reception request to the transmission source selected by the optimal transmission source selection processing unit. .

Each of the above-mentioned components is arranged such that the receiving order waiting information receiving unit 1801 serves as the receiving order waiting information receiving means, the receiving order waiting information database 1802 serves as the receiving order waiting information storing means, and the optimum transmission source selecting process. Part 1
Reference numeral 803 denotes an optimal transmission source selection unit,
Reference numeral 4 corresponds to a reception request reply unit.

FIG. 19 shows the hardware configuration of the system configured as described above. Since the hardware configuration of FIG. 19 includes the hardware configuration of the first embodiment of the invention shown in FIG. 2 and the system configuration of the fifth embodiment shown in FIG. 18, the same parts are assigned the same numbers. Description is omitted.

The operation of the ticket reception / reservation apparatus configured as described above will be described with reference to the flowchart of FIG.

In step 2001, reception order information composed of an identifier for identifying a reservation person and the order of reservation, reception order waiting information formed based on the number of persons determined by the person determination, and a transmission made of a transmission source identifier Receive original information. It is assumed that the reception order waiting information and the transmission source information are configured by, for example, the transmission side shown in the third embodiment of the present invention.

In step 2002, the received reception order waiting information and the transmission source information are accumulated in the reception order waiting database. The reception order waiting database accumulates in a table format for each transmission source as shown in FIG. The reception order waiting information is received from at least two or more locations. If the reception order waiting information received in step 2001 has not reached the specified number of transmission sources, step 200
Return to 1. If not, the process proceeds to step 2003.

In step 2003, the transmission source with the earliest order is selected using the information stored in the reception order waiting database. In selecting the transmission source, the earliest (smallest) one in the order included in the reception order waiting information is searched.

In step 2004, step 2003
A reception reservation request is transmitted to the transmission source selected in.
The reception reservation request includes an identifier of the receiving side and a predetermined message ID meaning that the request is a reception request.

As described above, the reception request can be transmitted to the reception destination having the earliest order from the received order information.

(Embodiment 6) Next, an embodiment of the sixth invention will be described with reference to the drawings.

As an embodiment of the sixth invention, a ticket reception reservation device is shown. FIG. 22 is a system configuration diagram according to the sixth embodiment of the present invention. FIG. 22 includes the same components as those of the system configuration of the fourth embodiment of the invention shown in FIG.
Only different parts will be described. 2201 is a clock for acquiring the current time, 2202 is a destination database that stores the transmission time at which the notification was transmitted and the destination that received the reception reservation request, 2203 is a reception invalid time input unit that receives input of the reception invalid time, Reference numeral 2204 denotes an invalid reception time database for storing the invalid reception time input by the invalid reception time input unit, and reference numeral 2205 stores the invalid reception time database based on the transmission time stored in the destination database and the current time obtained by the clock. The invalid reception destination selection processing unit 2206 for selecting a reception destination that exceeds the invalidation time to be received receives predetermined invalidation information indicating that reception has been invalidated for the reception destination selected by the invalid reception destination selection processing unit. Reception invalid information transmission unit to be transmitted, 220
Reference numeral 7 denotes a reception invalidation information receiving unit that receives reception invalidation information;
Reference numeral 08 denotes a reception invalidation information display unit that displays the received reception invalidation information.

[0124] Note that each of the above components has a clock 2201 as a current time acquisition unit, a destination database 2202 as a destination storage unit, a reception invalid time input unit 2203 as a reception invalid time input unit, and a reception invalid time unit. The time database 2204 is used as an invalid reception time accumulation unit, the invalid reception destination selection processing unit 2205 is used as an invalid reception destination selection unit, the reception invalid information transmission unit 2206 is used as a reception invalid information transmission unit,
The invalid reception information receiving unit 2207 corresponds to a invalid reception information receiving unit, and the invalid reception information display unit 2208 corresponds to a invalid reception information displaying unit.

FIG. 23 shows the hardware configuration of the system configured as described above. The hardware configuration of FIG. 23 includes the hardware configuration of the fourth embodiment of the invention shown in FIG. 15 and the system configuration of the sixth embodiment shown in FIG. 22. The description is omitted here.

The operation of the ticket reception / reservation apparatus configured as described above will be described with reference to the flowchart of FIG.

In step 2401, the input of the reception invalid time is received. The reception invalid time is a time from transmitting a predetermined notification indicating that the reception is close to invalidating the reception, and an input is received by the reception invalid time input unit. Note that the reception invalidation time may be fixed in the apparatus, or may be updated when desired.

In step 2402, the input invalid reception time is stored in the invalid reception time database.

In steps 2403 to 2414, the same operations as in steps 1601 to 1612 of the fourth embodiment of the present invention are performed.

At step 2415, the reservation source that transmitted the notification and the transmission time are stored in the destination database. In the reception destination database, for example, as shown in FIG. 25, the reservation source and the transmission time are accumulated in a table format.

In steps 2416 to 2417, steps 1613 to 161 of the fourth embodiment of the present invention are used.
The same operation as in step 4 is performed.

In step 2418, the current time is obtained, and the difference between the current time and the transmission time is obtained to compare the obtained time with the invalid time accumulated in the invalid time database. If there is a reservation source exceeding the invalid time, the process moves to step 2419.
Otherwise, return to step 2403.

At step 2419, step 2418
The reception invalidation information transmitting unit transmits predetermined reception invalidation information, which means that the reception has been invalidated, to the reservation source determined in step (1).

In step 2420, the reception invalidation information transmitting section receives the reception invalidation information transmitted from the reception invalidation information transmitting section.

In step 2421, the received invalid reception information is displayed on the invalid reception information display section. FIG. 26 shows a display example.
Shown in

As described above, when the reception is not performed after the reception invalidation time has passed with respect to the reception request source that has made the notification, the reception can be invalidated.

(Embodiment 7) Next, an embodiment of the seventh invention will be described with reference to the drawings.

As an embodiment of the seventh invention, a ticket reception reservation device is shown. FIG. 27 is a system configuration diagram according to the seventh embodiment of the present invention. FIG. 27 includes the same parts as those of the system configuration of the second embodiment of the invention shown in FIG. 5, and therefore, the same parts are denoted by the same reference numerals and the description thereof will be omitted. Reference numeral 2701 denotes a reservation request reply destination database for storing reply destinations to which a reception reservation request has been returned by the reception reservation request reply unit, reference numeral 2702 denotes a reservation request reply destination display unit for displaying reservation request reply destinations stored in the reservation request reply destination database, 2703, a reservation request reply destination selection unit for selecting the displayed reservation request reply destination, 2704, a reservation cancellation request reply unit for replying to the selected reservation request reply destination at least a reservation cancellation request including the identifier of the receiving side; 2
Reference numeral 705 denotes a reservation cancellation request receiving unit that receives the returned reservation cancellation request, and 2706 denotes a reception reservation cancellation processing unit that cancels the reception reservation information stored in the reception reservation information database based on the received reservation cancellation request. It is.

[0139] The above-mentioned components are respectively a reservation request reply destination database 2701 as a reservation request reply destination storage means, a reservation request reply destination display section 2702 as a reservation request reply destination display means, and a reservation request reply destination selection. The unit 2703 is used as a reservation request reply destination selection unit, the reservation cancellation request reply unit 2704 is used as a reservation cancellation request reply unit, and the reservation cancellation request receiving unit 2705 is used.
Is a reception cancellation request processing means 2
Reference numeral 706 corresponds to a reception reservation canceling means.

FIG. 28 shows the hardware configuration of the system configured as described above. Since the hardware configuration of FIG. 28 includes the hardware configuration of the second embodiment of the invention shown in FIG. 5 and the system configuration of the seventh embodiment shown in FIG. 27, the same parts are denoted by the same reference numerals. Description is omitted.

The operation of the ticket reception / reservation device configured as described above will be described with reference to the flowchart of FIG.

In steps 2901 to 2908, the same processing as in steps 701 to 708 of the second embodiment of the present invention is performed.

[0143] In step 2909, the reservation request reply destination that has transmitted the reception reservation request is stored in the reservation request reply destination database.

In steps 2910 to 2911, the same processing as in steps 709 to 710 of the second embodiment of the present invention is performed.

At step 2912, the reservation reply destination stored in the reservation reply destination database is displayed on the reservation reply destination display section, and the selection from the user is accepted. A display example is shown in FIG.
Shown in

In step 2913, the reservation cancellation request reply unit constructs and returns a reservation cancellation request to the selected reservation reply destination. The reservation cancellation request is a predetermined message including at least the identifier of the receiver.

At step 2914, the reservation cancellation request returned from the reservation cancellation request reply section is received.

In step 2915, the reservation information stored in the reservation information database is deleted based on the received reservation cancellation request. As a deletion method, the reservation information database is searched using the identifier of the receiving side included in the reservation cancellation request, and the searched information is deleted. After deletion,
When the order of the reception reservation is changed, the order is updated.

As described above, the reception reservation request can be canceled for the transmission destination that has transmitted the reception reservation request.

Embodiment 8 Next, an embodiment of the eighth invention will be described with reference to the drawings.

As one embodiment of the eighth invention, a ticket reception reservation device is shown. FIG. 31 is a system configuration diagram according to the eighth embodiment of the present invention. FIG. 31 includes the same parts as those of the system configuration of the fourth embodiment of the invention shown in FIG.
Only different parts will be described. Reference numeral 3101 denotes a reservation request reply destination database for storing a reservation request reply destination which has returned a reception reservation request by the reception reservation request reply unit, and reference numeral 3102 denotes a reservation for a reservation request reply destination other than the reception transmission source which has received the notification by the notification receiving means. A reservation cancellation request returning unit 3103 for returning a cancellation request is a reservation cancellation request receiving unit 3103 for receiving the returned reservation cancellation request, and a reception unit 3104 is for receiving information stored in the reception reservation information database based on the received reservation cancellation request. This is a reception reservation cancellation process unit for canceling reservation information.

It should be noted that each of the above-mentioned components has a reservation request return destination database 3101 as a reservation request return destination storage unit, a reservation cancellation request return unit 3102 as a reservation cancellation request return unit, and a reservation cancellation request reception unit 3103 as a unit. The reception reservation cancellation processing unit 3104 corresponds to a reservation cancellation request reception unit, and the reception reservation cancellation processing unit 3104 corresponds to a reception reservation cancellation unit.

FIG. 32 shows the hardware configuration of the system configured as described above. Since the hardware configuration of FIG. 32 includes the hardware configuration of the fourth embodiment of the invention shown in FIG. 15 and the system configuration of the eighth embodiment shown in FIG. 31, the same parts are denoted by the same reference numerals. Description is omitted.

The operation of the ticket reception / reservation device configured as described above will be described with reference to the flowchart of FIG.

At steps 3301 to 3308, steps 1601 to 160 according to the fourth embodiment of the present invention are performed.
The same processing as in step 8 is performed.

In step 3309, the reservation request reply destination that has transmitted the reception reservation request is stored in the reservation request reply destination database.

In steps 3310 to 3315, steps 1609 to 161 of the fourth embodiment of the present invention are used.
The same processing as in step 4 is performed.

In step 3316, a reservation cancellation request is returned to a reservation request return destination other than the reservation request return destination that has received the notification. The reservation cancellation request is a predetermined message including at least the identifier of the receiver.

At step 3317, the reservation cancellation request returned from the reservation cancellation request reply section is received.

In step 3318, the reservation information stored in the reservation information database is deleted based on the received reservation cancellation request. As a deletion method, the reservation information database is searched using the identifier of the receiving side included in the reservation cancellation request, and the searched information is deleted. After deletion,
When the order of the reception reservation is changed, the order is updated.

As described above, one or more reception reservation requests are transmitted, and a cancellation request is transmitted to reception destinations other than the reception destination having the earliest reception order. We can do reception.

(Embodiment 9) Next, an embodiment of the ninth invention will be described with reference to the drawings.

As an embodiment of the ninth invention, a ticket reception reservation device is shown. FIG. 34 is a system configuration diagram according to the ninth embodiment of the present invention. FIG. 34 includes the same parts as those of the system configuration of the second embodiment of the invention shown in FIG. 5, and therefore, the same parts are denoted by the same reference numerals and the description thereof will be omitted. Reference numeral 3401 denotes a reservation request reply destination database for storing reply destinations to which a reception reservation request has been returned by the reception reservation request reply unit, reference numeral 3402 denotes a reservation request reply destination display unit for displaying a reservation request reply destination stored in the reservation request reply destination database, Reference numeral 3403 denotes a reservation request reply destination selection unit for selecting the displayed reservation request reply destination, and reference numeral 3404 denotes a reservation query request reply which returns a reservation query request including at least a receiver identifier to the selected reservation request reply destination. Reference numeral 3405 denotes a reservation inquiry request receiving unit for receiving the returned reservation inquiry request.

[0164] The above-mentioned constituent elements are respectively a reservation request reply destination database 3401 as a reservation request reply destination storage means, a reservation request reply destination display section 3402 as a reservation request reply destination display means, and a reservation request reply destination selection. The section 3403 provides the reservation request return section 34 to the reservation request return destination selecting means.
04 corresponds to a reservation request inquiry reply unit, and the reservation inquiry reception unit 3405 corresponds to a reservation inquiry reception unit.

FIG. 35 shows the hardware configuration of the system configured as described above. Since the hardware configuration in FIG. 35 includes the hardware configuration portion of the second embodiment of the invention shown in FIG. 5 and the system configuration of the ninth embodiment shown in FIG. 34, the same portions are denoted by the same reference numerals. Description is omitted.

The operation of the ticket reception / reservation device configured as described above will be described with reference to the flowchart of FIG.

In steps 3601 to 3608, the same processing as in steps 701 to 708 of the second embodiment of the present invention is performed.

In step 3609, the reservation request reply destination that has transmitted the reception reservation request is stored in the reservation request reply destination database.

In steps 3610 to 3611, the same processing as steps 709 to 710 in the second embodiment of the present invention is performed.

At step 3612, the reservation reply destination stored in the reservation reply destination database is displayed on the reservation reply destination display portion, and the selection from the user is accepted. A display example is shown in FIG.
Shown in

In step 3613, the reservation inquiry request replying section forms and returns a reservation inquiry request to the selected reservation reply destination. The reservation inquiry request is a predetermined message including at least the identifier of the receiving side.

At step 3614, the reservation inquiry request returned from the reservation inquiry request return section is received.

In step 3615, using the identifier included in the received reservation inquiry request, reception order waiting information is transmitted to the receiving device that has returned the reservation inquiry request. The reception order waiting information constitutes current reception order waiting information from the number of people stored in the number of people database and the information stored in the reservation information database. In other words, the sum of the number of persons stored in the number-of-persons database and the number of reserved persons stored in the reservation information database is obtained, and the current number of persons waiting for the reception order is obtained as the reception-order waiting information.

In step 3616, the receiving order waiting information receiving unit receives the receiving order waiting information transmitted from the receiving order waiting information transmitting unit. Note that the reception timing may be such that the reception order waiting information is continuously received or only when there is a reception request from the reception order waiting information transmitting unit.

In step 3617, the display unit displays the current status of the ticket reception desk using the reception queue information received by the reception queue information reception unit.

As described above, it is possible to inquire of the reservation destination who has made the reception reservation about the current reception order waiting information.

In each of the above-described embodiments, each component may be configured as software or as dedicated hardware.

Also, the information receiving device is manufactured as a single unit,
These can be connected to a monitor, a speaker, and the like, but can also be integrated into a TV, FAX, personal computer, or the like. In the case of being incorporated integrally, a program in the case of being configured as software may be recorded in an information storage device such as a hard disk or a semiconductor memory.

Further, a program for displaying information may be added to the information and transmitted from the transmitting side, and the display program received when displaying the information may be executed and displayed.

[0180]

As described above, according to the information transmission apparatus of the present invention, it is possible to know in advance the number of persons present at the current reservation reception destination before receiving the reservation.

Also, the current reservation receiving order information is confirmed,
Reception, reservation cancellation, reservation inquiry can be performed, and further, by receiving reservation reception order information from a plurality of reservation reception destinations, the reservation processing can be performed by comparing the reception order waiting information of the reservation destinations.

[Brief description of the drawings]

FIG. 1 is a system configuration diagram according to a first embodiment of the present invention;

FIG. 2 is a hardware configuration diagram of the first embodiment of the present invention.

FIG. 3 is a flowchart showing an operation procedure according to the first embodiment of the present invention;

FIG. 4 is a diagram showing a display example of a reception desk status according to the first embodiment of the present invention;

FIG. 5 is a system configuration diagram according to a second embodiment of the present invention.

FIG. 6 is a hardware configuration diagram according to a second embodiment of the present invention.

FIG. 7 is a flowchart showing an operation procedure according to the second embodiment of the present invention;

FIG. 8 is a diagram showing an example of data in a reservation information database according to the second embodiment of the present invention.

FIG. 9 is a view showing an example of a reception desk status display according to the second embodiment of the present invention;

FIG. 10 is a system configuration diagram according to a third embodiment of the present invention.

FIG. 11 is a hardware configuration diagram according to a third embodiment of the present invention.

FIG. 12 is a flowchart showing an operation procedure according to the third embodiment of the present invention;

FIG. 13 is a diagram showing a display example of reception order waiting information according to the third embodiment of the present invention.

FIG. 14 is a system configuration diagram according to a fourth embodiment of the present invention.

FIG. 15 is a hardware configuration diagram according to a fourth embodiment of the present invention.

FIG. 16 is a flowchart showing an operation procedure according to the fourth embodiment of the present invention.

FIG. 17 is a diagram showing an example of a notification display according to the fourth embodiment of the present invention.

FIG. 18 is a system configuration diagram according to a fifth embodiment of the present invention.

FIG. 19 is a hardware configuration diagram according to a fifth embodiment of the present invention.

FIG. 20 is a flowchart showing an operation procedure according to the fifth embodiment of the present invention;

FIG. 21 is a diagram showing an example of data in a reception order waiting database according to the fifth embodiment of the present invention.

FIG. 22 is a system configuration diagram according to a sixth embodiment of the present invention.

FIG. 23 is a hardware configuration diagram according to a sixth embodiment of the present invention.

FIG. 24 is a flowchart showing an operation procedure according to the sixth embodiment of the present invention;

FIG. 25 is a diagram showing an example of data in a destination database according to the sixth embodiment of the present invention.

FIG. 26 is a diagram showing an example of display of invalid reception information according to the sixth embodiment of the present invention.

FIG. 27 is a system configuration diagram according to a seventh embodiment of the present invention.

FIG. 28 is a hardware configuration diagram according to a seventh embodiment of the present invention.

FIG. 29 is a flowchart showing an operation procedure according to the seventh embodiment of the present invention;

FIG. 30 is a diagram showing a display example of a reservation reply destination according to the seventh embodiment of the present invention;

FIG. 31 is a system configuration diagram of an eighth embodiment of the present invention.

FIG. 32 is a hardware configuration diagram according to an eighth embodiment of the present invention.

FIG. 33 is a flowchart showing an operation procedure according to the eighth embodiment of the present invention;

FIG. 34 is a system configuration diagram according to a ninth embodiment of the present invention.

FIG. 35 is a hardware configuration diagram according to a ninth embodiment of the present invention.

FIG. 36 is a flowchart showing an operation procedure according to the ninth embodiment of the present invention;

[Explanation of symbols]

 Reference Signs List 101 person discriminating unit 102 number updating process unit 103 number database 104 number transmitting unit 105 number receiving unit 106 display unit 501 reservation information database 502 reception order waiting information composition processing unit 503 reception order waiting information transmitting unit 504 reception order waiting information receiving unit 505 Display unit 506 Input reception unit 507 Reception reservation request configuration process unit 508 Reception reservation request reply unit 509 Reception reservation request reception unit 510 Reception reservation information update process unit 1001 Reception order waiting information receiving unit 1002 Reception order waiting information display unit 1401 Reception reservation source Selection process section 1402 Notification transmission section 1403 Notification reception section 1404 Notification display section 1801 Reception order waiting information receiving section 1802 Reception order waiting information database 1803 Optimal transmission source selection processing section 1804 Attached request reply unit 2201 clock 2202 reception destination database 2203 reception invalid time input unit 2204 reception invalid time database 2205 invalid reception destination selection process unit 2206 reception invalid information transmission unit 2207 reception invalid information reception unit 2208 reception invalid information display unit 2701 reservation request reply Destination database 2702 Reservation reply destination display part 2703 Reservation request reply destination selection part 2704 Reservation cancellation request reply part 2705 Reservation cancellation request receiving part 2706 Reception reservation cancellation process part 3101 Reservation request reply destination database 3102 Reservation cancellation request reply part 3103 Reservation cancellation request reception Part 3104 reception reservation cancel processing part 3401 reservation request reply destination database 3402 reservation reply destination display part 3403 reservation request reply destination selection part 3404 reservation inquiry request reply part 3405 Inquiry request receiving unit

Claims (36)

[Claims] 1. A transmitting side discriminates a person, updates and accumulates the number of discriminated persons, transmits the accumulated number of persons, and a receiving side receives the number of persons, and And displaying the number of said persons. 2. The transmitting side performs a person discriminating means for discriminating a person, a number accumulating means for accumulating the number of persons discriminated by the person discriminating means, and updates the number of people stored in the number accumulating means. Number of people updating means, having a number of people transmitting means for transmitting the number of people stored in the number of people accumulation means,
Information transmission characterized in that the receiving side has a number-of-person receiving means for receiving the number of persons transmitted by the number-of-person transmitting means, and a number-of-person displaying means for displaying the number of persons received by the number-of-person receiving means. apparatus. 3. A person discriminating means for discriminating a person, a number accumulating means for accumulating the number of persons discriminated by the person discriminating means, and a number updating means for updating the number of persons accumulated in the number accumulating means. An information transmitting apparatus for transmitting the number of persons stored in the number storing means. 4. An information receiving apparatus comprising: a number receiving means for receiving the number of persons determined by the person determination; and a number displaying means for displaying the number of persons received by the number receiving means. . 5. The transmitting side discriminates a person, updates and accumulates the number of discriminated persons, accumulates at least reception reservation information including an identifier for identifying a reservation person and a reservation order, and Based on the number of persons and the accumulated reception reservation information, synthesize reception order waiting information, transmit the reception order waiting information, and the receiving side receives the reception order waiting information, and receives the reception order waiting information. Displaying, receiving an input from a user, forming a reception reservation request based on the input from the user, returning the reception reservation request, the transmitting side receiving the reception reservation request, and receiving the received reception request. An information communication method, wherein the reception reservation information is updated based on request information. 6. The transmitting side comprises a person discriminating means for discriminating a person, a number accumulating means for accumulating the number of persons discriminated by the person discriminating means, at least an identifier for identifying a reservation person and an order of reservation. Reception reservation information storage means for storing reception reservation information comprising reception reservation information; reception order waiting information based on the number of persons stored in the number of people storage means and the reception reservation information stored in the reception reservation information storage means A reception order waiting information configuring unit, comprising: an order waiting information transmission unit that transmits the reception order waiting information, a receiving side, the receiving order waiting information receiving unit that receives the reception order waiting information, Receiving order waiting information display means for displaying the received receiving order waiting information; input receiving means for receiving an input from a user; And a reception reservation request returning unit configured to return a reception reservation request configured by the reception reservation request configuration unit. The transmission side further includes: A reception reservation request receiving means for receiving the reception reservation request returned by the request return means, and a reception for updating the reservation information stored in the reservation information storage means based on the reception reservation request received by the reception request reception means. An information transmission device comprising: a reservation information updating unit. 7. A person discriminating means for discriminating a person, a number accumulating means for accumulating the number of persons discriminated by the person discriminating means, and reception reservation information comprising at least an identifier for identifying a reservation person and a reservation order. Reservation reservation information storage means for storing, and reception order waiting information forming means for forming reception order waiting information based on the number of persons stored in the number storage means and the reception reservation information stored in the reception reservation information storage means Reception order waiting information transmitting means for transmitting the reception order waiting information; reception reservation request receiving means for receiving a reception reservation request configured based on an input of a user who has viewed the reception order waiting information; Receiving reservation information updating means for updating the reservation information stored in the reservation information storing means based on the reception reservation request received by the request receiving means. An information sending device characterized by the following. 8. Receiving order waiting information receiving means configured to receive receiving order waiting information constituted based on at least an identifier for identifying a reservation person and an order for reservation and information on the number of persons determined by the person determination. Receiving order waiting information display means for displaying the received receiving order waiting information; input receiving means for receiving an input from a user; and a reception reservation request for forming a reception reservation request based on the input from the input receiving means. An information receiving apparatus comprising: a configuration unit; and a reception reservation request return unit that returns a reception reservation request configured by the reception reservation request configuration unit. 9. A transmission comprising at least reception order information composed of at least an identifier for identifying a reservation person and an order of reservation, reception order waiting information constituted based on the number of persons determined by the person judgment, and at least a transmission source identifier. Original information is received from at least two or more information sources, the received order waiting information and the source information are stored, and the receiving order waiting information and the source information are rearranged based on the stored order waiting information. An information receiving method characterized by displaying the information. 10. A transmission consisting of at least reception reservation information comprising an identifier for identifying a reservation person and a reservation order, reception order waiting information constituted based on the number of persons determined by the person determination, and at least a transmission source identifier. Receiving order waiting information receiving means for receiving original information from at least two or more information transmission sources, storing received receiving waiting information and transmission source information, and waiting for receiving order based on the stored received waiting information An information receiving apparatus comprising: a reception order waiting information display unit for rearranging and displaying information and transmission source information. 11. The transmitting side selects a reservation source having a close reception order based on the configured reception order waiting information, transmits a notification to at least one selected reservation source, and
The information transmission method according to claim 5, wherein the notification is received, and the received notification is displayed. 12. A reception side selection means for selecting a reservation source having a close reception order based on reception order waiting information constituted by a reception order waiting information configuration means, Notification transmitting means for transmitting a notification to at least one selected reception reservation source,
The information transmitting apparatus according to claim 6, wherein the receiving side includes a notification receiving unit that receives the notification, and a notification display unit that displays the received notification. 13. A reception reservation source selection means for selecting a reservation source close to the reception order on the basis of reception reception queue information constituted by reception reception queue information forming means, and at least one selected by the reception reservation source selection means. 8. The information transmitting apparatus according to claim 7, further comprising a notification transmitting unit that transmits a notification to one reception reservation source. 14. A reception order is determined to be near based on reception reservation information including at least an identifier for identifying a reservation person and a reservation order and reception order waiting information configured based on the number of persons determined by the person determination. 9. The information receiving apparatus according to claim 8, further comprising: a notification receiving unit that receives a notification transmitted to the reserved reservation source; and a notification display unit that displays the received notification. 15. A transmission comprising at least reception order information composed of at least an identifier for identifying a reservationr and an order of reservation, reception order waiting information constituted based on the number of persons determined by the person judgment, and at least a transmission source identifier. Source information from at least two or more locations, accumulate the received reception order waiting information and the transmission source information, and select the earliest order transmission source based on the accumulated reception order waiting information. An information reception method, which returns an acceptance request to the transmission source. 16. A transmission comprising at least reception reservation information comprising an identifier for identifying a reservationr and a reservation order and reception order waiting information constituted based on the number of persons determined by the person determination, and at least a transmission source identifier. Receiving order waiting information receiving means for receiving the original information from at least two or more locations, receiving order waiting information storing means for storing the received receiving order waiting information and the transmission source, and storing in the receiving order waiting information storing means Optimal transmission source selection means for selecting the earliest transmission source based on the reception order waiting information to be received, and reception request reply means for returning a reception request to the transmission source selected by the optimum transmission source selection means. An information receiving device, comprising: 17. The transmission side acquires a current time, accumulates a transmission time at which a notification was transmitted and a reception destination that has received a reception reservation request, accepts input of a reception invalidation time, and accumulates the reception invalidation time. Then, based on the accumulated transmission time and the acquired current time, select a receiver that exceeds the invalid time, and determine predetermined reception invalidation information indicating that reception has been invalidated for the selected receiver. 12. The information transmission method according to claim 11, wherein, when receiving the invalid reception information, the receiving side displays the invalid reception information. 18. A transmitting side, a current time obtaining means, a receiving time storing means for storing a transmission time at which a notification was transmitted and a receiving destination receiving a reception reservation request, and a reception invalidation receiving an input of a reception invalidation time. Time input means, reception invalid time accumulation means for accumulating the reception invalid time input by the reception invalid time input means, transmission time accumulated in the reception destination accumulation means, and current time acquired by the current time acquisition means. Invalid reception destination selection means for selecting a reception destination that has exceeded the invalidation time stored in the reception invalidation time storage means based on time, and reception has been invalidated for the reception destination selected by the invalid reception destination selection means. Having reception invalidation information transmitting means for transmitting predetermined reception invalidation information, which means that
13. The information communication apparatus according to claim 12, wherein the receiving side includes a reception invalidation information receiving unit that receives the reception invalidation information, and a reception invalidation information display device that displays the received reception invalidation information. 19. A current time acquisition means, a destination storage means for storing a transmission time at which a notification was transmitted and a destination at which a reception reservation request was received, and a reception invalid time input means for receiving input of a reception invalid time. A reception invalid time storage unit that stores the reception invalid time input by the reception invalid time input unit, a transmission time stored in the reception destination storage unit, and a current time acquired by the current time acquisition unit. Invalid reception destination selection means for selecting a reception destination exceeding the invalidation time stored in the reception invalidation time storage means, and means that reception has been invalidated for the reception destination selected by the invalid reception destination selection means. 14. The information transmitting apparatus according to claim 13, further comprising: reception invalidation information transmitting means for transmitting predetermined invalidation information. 20. After transmitting a notification indicating that the reception is close, the difference between the transmission time of the notification and the current time is obtained, and the difference is compared with the input reception invalid time to obtain the reception invalid time. For the predetermined invalidation information that means that the notification issued if the longer is invalid,
Reception invalid information receiving means for receiving the reception invalid information,
The information receiving apparatus according to claim 14, further comprising a reception invalidation information display device that displays the received invalidation information. 21. A receiving side accumulates a reservation request return destination which has returned a reception reservation request, displays the accumulated reservation request return destination, accepts the displayed selection of the reservation request return destination, and accepts the selected reservation request return destination. A reservation cancellation request including at least the identifier of the receiving side is transmitted to the reservation request return destination, and the transmitting side returns the reservation cancellation request and cancels the reception reservation information based on the returned reservation cancellation request. 6. The information transmission method according to claim 5, wherein: 22. A receiving side, comprising: a reservation request reply destination storage means for storing a reply destination to which a reception reservation request is returned by the reception reservation request reply means; and a reservation request return destination stored in the reservation request reply destination storage means. Reservation request reply destination display means to be displayed, reservation request reply destination selection means for selecting the displayed reservation request reply destination, and a reservation cancellation request including at least a receiving side identifier for the selected reservation request reply destination And a reservation cancellation request receiving means for receiving the returned reservation cancellation request, and a reception cancellation information storing means based on the received reservation cancellation request. 7. A reception reservation canceling means for canceling accumulated reception reservation information.
Information transmission device as described. 23. A reservation request reply destination storage means for storing a reply destination to which a reception reservation request has been returned by the reception reservation request reply means, and a reservation request for displaying a reservation request reply destination stored in the reservation request reply destination storage means. Reply destination display means, reservation request reply destination selecting means for selecting the displayed reservation request reply destination, and reservation for returning a reservation cancellation request including at least a receiver identifier to the selected reservation request reply destination 9. The information receiving apparatus according to claim 8, further comprising a cancellation request returning unit. 24. A reservation cancellation request which is returned in response to a reservation cancellation request including at least an identifier of the reception side which is returned to a reply destination which cancels a reservation among reply destinations which returned a reception reservation request on the reception side. A request canceling request receiving means for receiving a request, and a receiving reservation canceling means for canceling the receiving reservation information stored in the receiving reservation information storing means based on the received reservation canceling request. Item 7. The information sending device according to Item 7. 25. The receiving side accumulates the reservation request return destination that has returned the reception reservation request, and sends a reservation cancellation request including at least the reception side identifier to the reservation request return destination other than the reception transmission source that has received the notification. 12. The information transmission according to claim 11, wherein the transmitting side receives the reply, and receives the returned reservation cancellation request, and cancels the reception reservation information accumulated based on the received reservation cancellation request. Method. 26. A receiving side, comprising: a reservation request return destination storage unit for storing a reservation request return destination which has returned a reception reservation request by the reception reservation request return unit; and a reception source other than the reception source which has received the notification by the notification reception unit. A reservation cancellation request returning means for returning a reservation cancellation request including at least the identifier of the reception side to the reservation request return destination, wherein the transmission side includes a reservation cancellation request receiving means for receiving the returned reservation cancellation request; And a reception reservation canceling unit for canceling the reception reservation information stored in the reception reservation information storage unit based on the received reservation cancellation request.
2. The information transmission device according to 2. 27. A reservation request return destination storage unit for storing a reservation request return destination which has returned a reception reservation request by a reception reservation request return unit, and a reservation request return other than the reception transmission source which has received the reception notification by said notification reception unit. 15. The information receiving apparatus according to claim 14, further comprising: a reservation cancellation request returning unit that returns a reservation cancellation request including at least a reception side identifier to a destination. 28. A reply to a reservation cancellation request including at least the identifier of the receiving side, which is returned to a source other than the receiving source that has received the notification among the replies to which the receiving side has returned the reception reservation request. A reservation cancellation request receiving unit that receives the received reservation cancellation request; and a reception reservation cancellation unit that cancels the reception reservation information stored in the reception reservation information storage unit based on the received reservation cancellation request. 14. The information transmitting device according to claim 13, wherein: 29. The receiving side accumulates a reply destination that has returned the reception reservation request, displays the stored reservation request reply destination, accepts the selection of the displayed reservation request reply destination, and receives the selected reservation request. A request for reservation inquiry including at least the identifier of the receiving side is returned to the request return destination.
Receiving the returned reservation inquiry request, synthesizing reception order waiting information based on the number of the stored persons and the accumulated reception reservation information, transmitting the synthesized reception order waiting information, and 6. The information transmission method according to claim 5, wherein said receiving order waiting information is received and said received receiving order waiting information is displayed. 30. A receiving side, comprising: a reservation request reply destination storage means for storing a reply destination to which the reception reservation request is returned by the reception reservation request reply means; and a reservation request reply destination stored in the reservation request reply destination storage means. Reservation request reply destination display means to be displayed, reservation request reply destination selection means for selecting the displayed reservation request reply destination, and a reservation inquiry request including at least a receiving side identifier for the selected reservation request reply destination And a reservation inquiry request reply means for replying
The transmitting side receives a reservation inquiry request that receives the returned reservation inquiry request, a reception order based on the number of persons stored in the number of people storage unit and the reception reservation information stored in the reception reservation information storage unit. Receiving order waiting information forming means for forming the waiting order information, and receiving order waiting information transmitting means for transmitting the receiving order waiting information, wherein the receiving side further receives the receiving order waiting information for receiving the receiving order waiting information 7. An information transmission apparatus according to claim 6, further comprising: means for receiving and displaying said received waiting order information. 31. A reservation request reply destination accumulating means for accumulating a reply destination to which a reception reservation request has been replied by the reception reservation request reply means, and a reservation request for displaying a reservation request reply destination accumulated in the reservation request reply destination accumulating means. Reply destination display means, reservation request reply destination selecting means for selecting the displayed reservation request reply destination, and reservation for returning a reservation inquiry request including at least a receiver identifier to the selected reservation request reply destination. Inquiry request reply means, reception order waiting information configured based on reception reservation information including at least an identifier for identifying a reservationr and the order of reservation and reception order waiting information configured based on the number of persons determined by the person determination. 9. The information according to claim 8, further comprising: means for displaying reception order waiting information received by said reception order waiting information. Receiver. 32. The reservation inquiry returned in response to a reservation inquiry request including at least an identifier of the reception side, which is returned to a reply destination which makes a reservation inquiry among the replies to which a reception reservation request is returned on the reception side. Reservation inquiry request receiving means for receiving a request, and reception order waiting information structure for forming reception order waiting information based on the number of persons stored in the number of people storage means and the reception reservation information stored in the reception reservation information storage means 8. An information transmitting apparatus according to claim 7, further comprising: means for transmitting said waiting information for receiving order, and transmitting means for waiting for receiving order information. 33. A transmitting side discriminates a person, updates and accumulates the number of discriminated persons, and transmits a program for displaying the accumulated number of persons and the number of persons. An information transmission method, comprising: receiving the number of persons and the program; and displaying the received number of persons by executing the program. 34. A transmitting side performs a person discriminating means for discriminating a person, a number accumulating means for accumulating the number of persons discriminated by the person discriminating means, and updating the number of persons stored in the number accumulating means. A head count updating unit; a head count transmitting unit configured to transmit the number of persons stored in the head count storage unit; and a display program transmitting unit transmitting a program that displays the number of persons. A number receiving means for receiving the number of persons transmitted by the transmitting means, the display program receiving means, and a number display for displaying by executing the display program receiving the number of persons received by the number receiving means And an information transmission device. 35. A person discriminating means for discriminating a person, a number accumulating means for accumulating the number of persons discriminated by the person discriminating means, and a number updating means for updating the number of persons accumulated in the number accumulating means. An information transmitting apparatus, comprising: a number transmitting means for transmitting the number of persons stored in the number storing means; and a display program transmitting means for transmitting a program for displaying the number of persons. 36. A number of persons receiving means for receiving the number of persons determined by the person determination, a display program receiving means for receiving a program for displaying the number of persons, and a number of persons received by the number of persons receiving means And information display means for displaying the display program by considering the display program having received the information.