JPH0234225B2 - SHOZAIJOHOKOSHINHOSHIKI - Google Patents

Description

[Detailed Description of the Invention] [Summary] A telephone terminal is provided in a telephone terminal that inputs a code to identify the called party and makes a designated call to the intended called party, stores the user's location data, and makes a designated call to the called party. Regarding the location management means that outputs location data corresponding to the identification code of a person, when the information indicating the location of the intended called person is data indicating presence, the called person corresponding to the received identification code is called by name. and starts time measurement by the time measurement means, and when a response signal for a call is not detected even after the time measurement exceeds a predetermined time, the location data stored in the location management means is updated to a code indicating absence. A location information update method is shown.

[Industrial application field]

The present invention relates to a location management means that works with a telephone, and in particular, the present invention relates to a location management means that is linked to a telephone, and in particular, there is no response within a predetermined time even though the location data of the called party who received a designated call due to an incoming telephone call is a code indicating that the person is present. The present invention relates to a method for updating location information of a called party.

[Problems to be solved by the prior art and the invention]

In the location management means linked to the telephone, if the telephone user leaves his or her desk for a short period of time or moves to another location and does not update the code indicating presence in the location data to the code indicating absence, Although the telephone user is absent, the location data remains a code indicating presence. In this case, the control unit receives a code indicating the telephone user's presence and executes a designated call even though the telephone user is absent. Furthermore, if a user receives a message while away from his/her seat for a short period of time, the user may not be aware of this upon returning to his or her seat, resulting in a delay in the transmission of the message.

[Means for solving problems]

In order to solve the above problems, the location information updating method according to the present invention includes at least a telephone unit for making calls, a network control means for controlling a telephone line, and a system for transmitting and receiving identification codes of telephone users through the telephone line. a data communication means to perform the call, a called party designation means for inputting a code to identify the called party, a designated calling means to make a designated call according to the identification code, and a location indicating the current location of the inputted user. a location management device that stores data and outputs location data corresponding to the identification code input by the called party designation device; a display device that displays the name of the called party and the location data; and a device that starts a designated call. The telephone terminal on the calling side transmits the identification code of the called party through the data communication means. In a telephone system, the receiving telephone terminal receives the called party's identification code through the data communication means when the call arrives, and calls the person corresponding to the identification code by the designated calling means. After receiving the code, the location management means searches for the location data of the person in question, and when the location data is a code indicating presence, the person designated by the identification code is called after receiving the call and the timer starts timing. , the location data stored in the location management means is updated to a code indicating absence when a response signal for a call is not detected even after the time measurement exceeds a predetermined time.

[Effect]

The present invention makes a telephone call by inputting a called party code from a calling party's telephone terminal in a called party designation means, and notifies the called party's code to a called party's telephone terminal by a called party notifying means. The telephone terminal searches the location data of the called party using the location management means, and when the location data is a code indicating presence, calls the called party corresponding to the received identification code and clocks the called party using the clocking means. To realize a telephone system that updates location data stored in a location management means of a called telephone terminal to a code indicating absence when a response signal for a call is not detected even when the time measurement exceeds a predetermined time. becomes possible.

〔Example〕

One embodiment of the invention is shown in FIG.

In the figure, 110 is a PBX, 210, 220 are telephone terminals, 211, 221 are operation panels, 212, 2
22 is a control unit, 213, 223 are NCUs (network control units), 214, 224 are storage units, 215, 225
is a modem, 216 and 226 are telephone parts for making calls,
217, 227 are speakers, 218, 228 are voice synthesizers, 310, 320, 330 are telephone users, and 410, 420 are magnetic cards.

Telephone terminals 210 and 220 are connected to PBX 110 and shared by multiple users.

The operation panels 211 and 221 include a magnetic card reader for reading data written on a magnetic card, a display for display, and an input device for inputting the name of the called party and the location data of the telephone user. It has a keyboard etc.

The control units 212 and 222 control the telephone terminals 210 and 2
Controls each of the 20 parts, such as a microprocessor and a program written therein.
It consists of ROM, working RAM, signal sound generation circuit, analog switch, etc.

The NCUs 213 and 223 perform mutual interface with the PBX 110, such as sending, receiving, and connecting.

The storage units 214 and 224 store character data of the telephone user's name for each identification code, the calling number of the telephone terminal placed at the seat of the telephone user with that identification code, and the location where the telephone terminal is installed. code,
It stores location information including an identification code of the telephone user assigned to the telephone terminal and a location code indicating the location of the telephone user.

Modems 215 and 225 are for data communication via telephone lines.

The speech synthesizers 218 and 228 perform speech synthesis of the called party's name from the phoneme data of the called party's name corresponding to the identification code.

The speakers 217 and 227 are for generating a ring tone, calling the name of a called party, calling a speaker, and the like.

The magnetic cards 410 and 420 contain telephone user 3.
10,320 identification codes and authorization codes for querying the location data of other telephone users are recorded.

An example of the operation of one embodiment of the present invention shown in FIG. 1 will be described below.

It is assumed that telephone terminals 210 are installed at the seats of telephone users 310 and 330.

It is assumed that a telephone terminal 220 is installed at the seat of a telephone user 320.

(1) Update of location data when telephone user 310 arrives at his/her seat The data on magnetic card 410 in which the identification code of telephone user 310 is stored is read from the magnetic card reader of operation panel 211 .

The control unit 212 sets the location data of the telephone user 310 stored in the storage unit 214 as “presence” based on the identification code obtained from the operation panel 211.
Update the code to show.

(2) When the telephone user 310 is at the installation location of the telephone terminal 210 after completing the process in (1), the telephone user 320 calls the telephone user 31 from the telephone terminal 220.
When calling 0, the data on the magnetic card 420 in which the identification code of the telephone user 320 is stored is read from the magnetic card reader on the operation panel 221.

Next, the user operates the input keyboard of the operation panel 221 and inputs the name of the telephone user 310.

The control unit 222 searches the storage unit 224 based on the name obtained from the operation panel 221 and obtains the identification code of the telephone user 310 and the calling number of the telephone terminal 210 managing the location of the same person.

The control unit 222 uses the acquired call number to
NCU223→Telephone terminal 2 via PBX110
Call 10.

At the telephone terminal 210, from the PBX 110
Upon receiving a call signal for NCU 213,
The control unit 212 is notified.

The control unit 212 instructs the NCU 213 to perform a call receiving operation.

After connecting the line, the control unit 222 controls the modem 225
The control unit 212 of the telephone terminal 210 sends the identification code of the telephone user 320 and the identification code of the telephone user 310 via the modem 215.
Receive this via.

The control unit 212 searches the location data of the storage unit 214 using the received identification code, and locates the telephone user 310 at the seat where the telephone terminal 210 is installed.
is present.

At the same time, character data of the name of telephone user 320 and phoneme data of the name of telephone user 310 are read out.

The control unit 212 displays the name of the telephone user 320 on the operation panel 211 using the read character data.
The voice synthesizer 218 is started using the read phoneme data, and the speaker 217 is made to output the name of the telephone user 310 and the fact that there is an incoming call.

Telephone user 310 picks up the receiver of telephone section 216, and telephone section 216 sends an off-hook signal.

The control unit 212 detects the off-hook signal sent by the telephone unit 216, and controls the telephone terminal 220.
to the control unit 222 of the modem 215-modem 22
A line switching signal is sent via 5, and the telephone unit 2
16 receivers and lines are connected.

The control unit 222 of the telephone terminal 220 receives the line switching signal, emits a short signal sound from the speaker 227, connects the speaker 227 to the telephone line, makes a speaker call, and amplifies and outputs the voice of the telephone user 310. .

The telephone user 320 hears this voice, picks up the handset of the telephone section 226, and makes a call.

(3) Update of location data when the telephone user 310 leaves his or her seat Operates the input keyboard on the operation panel 211 of the telephone terminal 210 to indicate that he or she will not return to his or her seat for a long time (hereinafter simply referred to as "absence"). Enter the code shown.

Subsequently, the data on the magnetic card 410 in which the identification code of the telephone user 310 is stored is read from the magnetic card reader of the operation panel 211.

The control unit 212 changes the location data of the telephone user 310 stored in the storage unit 214 to “absent” based on the identification code obtained from the operation panel 211.
Update the code to show.

(4) When the telephone user 310 leaves the installation location of the telephone terminal 210 for a short time without performing the process in (3),
When the telephone user 320 calls the telephone user 310 from the telephone terminal 220, the operation is the same as in (2).

The control unit 212 measures the time using an internal first timer, and if a response signal from the telephone terminal 220 cannot be detected even after a predetermined period of time has passed after the start of the designated call, the control unit 212 returns the location data soon. (hereinafter simply referred to as "short-term absence").

The control unit 212 of the telephone terminal 210 writes the identification code of the telephone user 310, the telephone call request acceptance time, and the identification code of the telephone user 320 in the storage unit 214, and writes the identification code of the telephone user 310 written in the storage unit 214. 's location data is updated to a code indicating "short-term absence".

At the same time, the control unit 222 controls the control units 212-
It is learned via modem 215-modem 225 that telephone user 310 is absent for a short period of time.

The control unit 222 converts the received data from code to character data in the storage unit 224,
The short-term absence of the telephone user 310 is displayed on the display of the operation panel 221, and the line is disconnected.

The control unit 212 measures time using an internal second timer, and after a predetermined period of time has elapsed, searches for the identification code of the telephone user 310 whose location data in the storage unit 214 has a code indicating “short-term absence”; The phoneme data of the name of the telephone user 310 corresponding to the identification code is read out.

Subsequently, the control unit 212 activates the speech synthesizer 218 with the read phoneme data, causes the speaker 217 to make a sound, and reports the name of the telephone user 310 and the fact that there is an incoming call.

The control unit 212 repeats the operation until receiving the response signal.

The telephone user 310 returns to his seat, listens to the ring tone, operates the input keyboard on the operation panel 211, and the control unit 212 inputs the data to the storage unit 214.
The location data of telephone user 310 is “present”
At the same time, the identification code of the telephone users 310 and 320 and the time when the telephone call request was accepted are read out, converted into character data, and displayed on the display of the operation panel 211.

(5) The telephone user 310 leaves the installation location of the telephone terminal 210 for a long time without performing the process (3), and the telephone user 320 calls the telephone user 310 from the telephone terminal 220, and the telephone terminal 210 When the telephone user 330 at the installed seat notices that the telephone user 310 is absent, ~ performs the same operation as (2).

The telephone user 330 operates the input keyboard of the operation panel 211 of the telephone terminal 210 and inputs a code indicating that the telephone user 310 is "absent" or a code indicating the destination of the telephone user 310.

The control unit 212 of the telephone terminal 210 writes the identification code of the telephone user 310, the telephone call request acceptance time, and the identification code of the telephone user 320 in the storage unit 214, and writes the identification code of the telephone user 310 written in the storage unit 214. Update the location data of the person to a code indicating “absent” or “destination”.

At the same time, the control unit 222 controls the control units 212-
Modem 215 - Receives location data of telephone user 310 via modem 225 .

The control unit 222 converts the received data from an identification code into character data in the storage unit 224, displays the location data of the telephone user 310 on the display of the operation panel 221, and disconnects the line.

As described above, in the location information updating method according to the present invention, when the information indicating the location of the intended called party is data indicating that the called party can be answered, the called party is identified and called, and the call is received. If a response signal is not received after a predetermined period of time has passed, the called party's location data is updated to a code indicating short-term absence, and the caller's name and call request acceptance are displayed on the display of the called party's telephone terminal. By displaying the time of day, the accuracy of location data can be improved and messages can be quickly and smoothly communicated when the called party returns to his/her seat.

〔Effect of the invention〕

According to the present invention, when the information indicating the location of the intended called party is data indicating that the call is available,
If the called party is identified and called, and a response signal is not received even after a predetermined period of time has passed after receiving the call,
By updating the called party's location data with a code indicating short-term absence and displaying the caller's name and call request acceptance time on the display of the called party's telephone terminal, the accuracy of the called party's location data can be improved, and When the caller returns to his/her seat, the message can be transmitted quickly and smoothly, which has a great practical effect.

[Brief explanation of drawings]

FIG. 1 is a block diagram of one embodiment of the present invention. In the same figure, 110: PBX, 210, 22
0: Telephone terminal, 211, 221: Operation panel, 2
12,222: Control unit, 213,223: NCU,
214, 224: Storage unit, 215, 225: Modem, 216, 226: Telephone unit for calling, 21
7,227: Speaker, 218,228: Speech synthesizer, 310,320,330: Telephone user, 4
10,420: Magnetic card.

Claims (1)

[Scope of Claims] 1. At least a telephone unit for telephone calls, a network control means for controlling a telephone line, a data communication means for receiving and receiving an identification code of a telephone user through the telephone line, and a system for identifying a called party. a called person designating means for inputting a code to be used; a named calling means for making a designated call according to the identification code; and a named calling means for storing location data indicating the input user's current location; a location management means for outputting location data corresponding to the identification code input by the user; a display means for displaying the name of the called party and the location data; and a timekeeping means for measuring the time elapsed since the start of the designated call. The telephone terminal on the calling side transmits the identification code of the called party through a data communication means, and the telephone terminal on the receiving side identifies the called party when the call is received. In a telephone system in which a caller's identification code is received through a data communication means and the person corresponding to the identification code is called by a designated calling means, the receiving telephone terminal, after receiving the called party's identification code, The location data of the corresponding person is searched, and when the location data is a code indicating presence, the designated calling of the called person corresponding to the received identification code and time measurement by the timing means are started, and the time measurement exceeds a predetermined time. 1. A location information updating method, wherein location information stored in the location management means is updated to a code indicating absence when a response signal for a call is not detected. 2. The second clock starts counting after the update processing of the above-mentioned absence.
After the timing operation of the second timekeeping means, the designated calling is performed again, and the second timekeeping means continues until the called person's location data is changed to a code indicating presence.
The location information updating method according to claim 1, characterized in that the time measuring operation by the time measuring means and the designated calling are repeated.