JPH09163027A - Home medical communication telephone system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To identify a patient before a telephone response is performed by retrieving the identification information corresponding to a received transmission number and displaying this information on the display means of an extension terminal. SOLUTION: When the originating call from the telephone set 1 on the side of a patient is received, the transmission number of the telephone set 1 on the side of the patient is recognized by utilizing the transmitter number notification service from an ISDN 2, the name of a patient is retrieved from a storage part 32 based on this transmission number and this retrieved name of the patient is made to be displayed on the display part 42 of an extension telephone set 4. Namely, the telephone exchange 3 in a hospital receives the transmission number in the transmission telephone set 1 on the side of the patient via a transmitter number notification processing part 33 by utilizing the transmitter number notification service of an ISDN 2, retrieves the name of the patient from a storage part 32 based on this transmission number and makes this retrieved name of the patient display on the display part 42 of the extension telephone set 4.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a home medical communication telephone system using a calling number notification service of an integrated service digital communication network (hereinafter simply referred to as ISDN) for responding to an emergency contact between a home patient and a hospital, for example. Regarding

[0002]

2. Description of the Related Art In recent years, in home care such as hospitals, telephone consultations and emergency contacts are routinely made between home patients and hospitals.

According to such a home medical system, at the time of medical consultation and emergency contact by a home patient, the home patient or his / her family makes a call to a hospital or the like, and gives the surname and surname to the doctor in charge and the counselor. Was contacted and asked for appropriate instructions.

[0004]

However, according to the above-mentioned conventional home medical care system, the hospital side receives and responds to the call from the home patient for medical consultation and emergency contact, and the patient is called by the call between the patient and the hospital. If it is difficult to hear the voice call between the patient and the hospital as the patient ages because they need to be identified, or if the patient is overwhelmed by dementia or an emergency and cannot answer the phone call There was a problem that it wasted time.

The present invention has been made in view of the above problems, and an object of the present invention is to provide the patient with the patient before making a telephone response when making a telephone contact such as medical consultation or emergency contact between the patient and the hospital. An object of the present invention is to provide a home medical communication telephone system that can be recognized and, by necessity, can promptly and appropriately respond to the patient.

[0006]

In order to achieve the above object, in the home medical communication telephone system of the present invention, the hospital side exchange stores the calling number related to the patient side contract terminal and the identification information corresponding to this calling number. Storing means, receiving means for receiving the calling number of the contracted terminal that has sent the calling number notification service of ISDN, and identification information corresponding to the calling number received by the receiving means. And a control means for displaying the identification information retrieved by the retrieval means on the display means of the extension terminal accommodated in the hospital side exchange.

Therefore, according to the communication telephone system of the present invention, the hospital exchange receives the calling number at the contract terminal on the patient side, which is sent by using the caller number notification service of ISDN, and based on this calling number. Since the identification information is retrieved and the retrieved identification information is displayed on the display means of the extension terminal, the hospital side displays the extension terminal at the time of telephone contact such as medical consultation or emergency contact between the patient and the hospital. By visually recognizing the identification information displayed on the screen, the patient can be recognized before answering the telephone call, and thus, the patient can be promptly and appropriately dealt with. .

[0008]

BEST MODE FOR CARRYING OUT THE INVENTION A home medical communication telephone system according to claim 1 of the present invention is a communication system having a hospital-side switchboard for communication connection with a contract terminal on the patient side via ISDN and an extension terminal accommodated in the switchboard. In the telephone system, the hospital-side exchange has a storage means for storing a calling number associated with a contract terminal and identification information corresponding to the calling number, and an ISDN.
Receiving means for receiving the calling number of the contracted terminal that has made a call using the calling number notification service, and searching means for searching the storage means for the identification information corresponding to the calling number received by the receiving means. And a control means for displaying the identification information retrieved by the retrieval means on the display means of the extension terminal.

The contract terminal corresponds to a telephone set on the patient side contracted between a hospital and a patient, and the exchange is a hospital telephone exchange that accommodates an extension telephone which is an extension terminal on the hospital side. It is equivalent.

In the ISDN caller number notification service, the exchange on the ISDN side notifies the calling number of the calling terminal based on the calling operation from the calling terminal at the same time as the incoming call operation to the called terminal, and displays the called terminal. The calling number of the calling terminal is displayed on the container.

Therefore, according to the home medical communication telephone system of the first aspect, the hospital side exchange receives the calling number at the contract terminal on the patient side, which is transmitted by using the caller number notification service of ISDN. The identification information is searched based on the calling number, and the searched identification information is displayed on the display means of the extension terminal. By visually observing the identification information displayed on the display means of the extension terminal, the patient can be recognized before answering the telephone call, and thus the patient can be promptly and appropriately dealt with.

Further, the home medical communication telephone system according to claim 2 is characterized in that the identification information according to claim 1 is a patient name having a contract terminal.

Therefore, according to the home medical communication telephone system of the second aspect, the identification information, that is, the patient name which is the owner name of the contract terminal is displayed on the display means of the extension terminal on the hospital side. The hospital can recognize the name of the patient who is the calling party before answering the phone call, and can promptly and appropriately deal with the patient.

An embodiment of a home medical communication telephone system of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram showing a schematic configuration of a home medical communication telephone system of the present invention.

In FIG. 1, the home medical communication telephone system includes a patient side telephone 1 which is a contract terminal on the patient side, an ISDN 2 connected to the patient side telephone 1, an in-hospital telephone exchange 3 connected to the ISDN 2, and an in-hospital telephone exchange 3. And an extension telephone 4 which is an extension terminal accommodated by

The in-hospital telephone exchange 3 has a communication processing unit 31 for controlling communication control related to ISDN 2 and extension telephone 4, a storage unit 32 for storing protocols related to communication, and a caller number received from ISDN 2. It has a caller number notification service processing unit 33 that receives and processes a notification service, an arithmetic processing unit 34 that performs various arithmetic processes, and a control unit 35 that controls the hospital telephone exchange 3 as a whole.

In the storage unit 32, the calling number of the patient side telephone 1 and the patient name having the patient side telephone 1 corresponding to this calling number are stored in association with each other.

Further, the extension telephone 4 controls the telephone communication processing section 41 relating to communication via the in-hospital telephone exchange 3, a display section 42 for displaying various information such as a calling number, and the extension telephone 4 as a whole. And a control unit 43 for controlling.

Next, the operation of the home medical communication telephone system will be described. FIG. 2 is a flowchart showing the processing operation of the control unit in the patient name display processing of the in-hospital telephone exchange 3 of the home medical communication telephone system.

The patient name display processing is such that, when a call is received from the patient side telephone 1, the calling number of the patient side telephone 1 is recognized using the caller number notification service from the ISDN 2.
The patient name is searched from the storage unit 32 based on the calling number, and the searched patient name is displayed on the display unit 42 of the extension telephone 4.
It is a process of displaying on.

First, in FIG. 2, the control unit 35 of the in-hospital telephone exchange 3 waits for a call from the patient side telephone 1 via the communication processing unit 31 (step S11), and the call from the patient side telephone 1 is made. When an incoming call is received (step S12), it is determined at the same time whether or not the caller number notification service from ISDN2 is received (step S13).

If the caller number notification service has been received, the patient name corresponding to the caller number is retrieved from the storage unit 32 (step S14), and it is determined whether or not the corresponding patient name has been retrieved (step S14). S15).

If the relevant patient name has been retrieved, the extension telephone 4 makes a call operation via the communication processing unit 31 and displays the patient name on the display unit 42 (step S16). It is determined whether or not 4 has answered the incoming call (step S17).

If the incoming call is answered, a call process for making a call between the extension telephone 4 and the patient telephone 1 is performed (step S18) to determine whether the call between the extension telephone 4 and the patient side telephone 1 has ended. Is determined (step S19).
If the call has ended, the process shifts to waiting for a call from the patient side telephone 1 in step S11.

If the incoming call is not answered in step S17, it is determined whether or not the call has been terminated from the patient side telephone 1 (step S20). If the patient side telephone 1 has ended the call, the process proceeds to step S11.

If the caller number notification service from the ISDN 2 is not received in step S13, or if the corresponding patient name is not retrieved in step S15, or in step S20, the patient side telephone 1 Has not ended, the process proceeds to step S17.

Therefore, according to the home medical communication telephone system, the in-hospital telephone exchange 3 uses the caller number notification service of the ISDN 2 to make a call through the caller number notification service processing unit 33, and the call is made at the patient side telephone 1. The storage unit 32 receives the number and based on this calling number.
Since the patient name is searched from the display unit 42 and the searched patient name is displayed on the display unit 42 of the extension telephone 4, at the time of telephone contact such as medical consultation or emergency contact between the patient and the hospital, the hospital side can use the extension. By visually observing the patient name displayed on the telephone 4, the patient name can be recognized before the call is answered, and the patient can be promptly and appropriately dealt with.

[0028]

According to the home medical communication telephone system of the present invention configured as described above, by using the caller ID notification service of ISDN, the calling number at the contracted terminal that has made the call is received and the call is made. Since the identification information is searched based on the number and the searched identification information is displayed on the display means of the extension terminal housed in the hospital-side switch, it is possible to perform medical consultation or emergency contact between the patient and the hospital. At the time of telephone contact, the hospital side can recognize the patient before answering the telephone by visually observing the identification information displayed on the display means of the extension terminal, and by necessity, take prompt and appropriate response to the patient. You can

[Brief description of the drawings]

FIG. 1 is a block diagram showing an embodiment of a home medical communication telephone system of the present invention.

FIG. 2 is a flowchart showing the processing operation of the control unit in the patient name display processing of the in-hospital telephone exchange of the home medical communication telephone system of the present invention.

[Explanation of symbols]

 1 Patient side terminal (patient side contract terminal) 2 ISDN 3 In-hospital telephone exchange (hospital side exchange) 4 Extension terminal (extension telephone) 32 Storage unit (storage unit) 33 Caller number notification service processing unit (reception unit) 35 Control Section (search means; control means) 42 display section (display means)

Claims (2)

[Claims] 1. A communication telephone system having a hospital-side exchange that is communicatively connected to a patient-side contract terminal via ISDN, and an extension terminal that the hospital-side exchange accommodates, wherein the hospital-side exchange is a contract terminal. Storage means for storing the transmission number concerned and the identification information corresponding to this transmission number;
Receiving means for receiving the calling number of the calling contract terminal by using the calling number notification service of ISDN, and searching means for searching the storage means for the identification information corresponding to the calling number received by the receiving means. And a control unit for displaying the identification information retrieved by the retrieval unit on the display unit of the extension terminal. 2. The home medical communication telephone system according to claim 1, wherein the identification information is a patient name having a contract terminal.