JPH07160784A - Central monitoring device - Google Patents

Abstract

(57) [Abstract] [Purpose] To provide a centralized monitoring system for automated transaction equipment that allows access to information of multiple controllers from a single console and thus does not limit the number of automated transaction equipment that can be integratedly monitored. To aim. [Structure] Each automatic transaction device (1) is connected to a controller (4) installed in an automatic machine monitoring center (3) via an ISDN network (2). In the automatic machine monitoring center (3), a plurality of controllers (4), an integrated controller (5), a plurality of consoles (CSL) (6), and an integrated console (CSL) (7) are mutually LAN-connected.
Bound by (8). Information about the state of the automated teller machine (1) is sent to the controller (4). The controller (4) sends the sent information to the integrated controller (5) and also to each console (6). The integrated console (7) can display the information of the fully automatic transaction device (1) collected in the integrated controller (5). The console (6) can also access any controller (4) and display that information.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a centralized monitoring device for centrally monitoring an automated teller machine installed in, for example, a financial institution.

[0002]

2. Description of the Related Art In recent years, ATM (Automatic teller's) has been expanded as a service for financial institutions.
machines) and CDs (Cash displays)
er), an unmanned transaction service using a cash automatic transaction apparatus (hereinafter, sometimes referred to as “automatic transaction apparatus” or simply “automatic machine”) is widespread. Such automatic transaction equipment is operating even outside business hours of financial institutions,
It is also installed in a place other than a store of a financial institution, such as a railway station yard or a department store. Therefore, it is impossible to constantly monitor all automated teller machines. Therefore, conventionally, a monitoring system has been adopted in which each automatic transaction device is connected to a monitoring center by an exchange network such as ISDN, and the fully automatic transaction device is centrally monitored online from this monitoring center.

FIG. 15 shows this conventional centralized monitoring device. In FIG. 15, each automated teller machine (ATM) (100) installed in each branch of a financial institution has an ISDN (10
It is connected to the controller (103) installed in the automatic machine monitoring center (102) via the line 1).
Allocation of the automatic transaction device (100) connected to the controller (103) is determined for each district. Information related to the state of the automatic transaction device (100) is sequentially sent to the controller (103) from the connected automatic transaction device (100). The information relating to the state of the automatic transaction device (100) is, for example, information about obstacles such as power-off, jam, and end of bills for payment, and other information such as transaction contents with customers. The various information sent is stored in a file (not shown) in the controller (103).

The controller (103) further includes a plurality of consoles (CS) operated by an operator.
L, workstation) (104) is connected. With this console (104), the operator can call up information about each automated teller machine stored in the file of the controller (103) and display this information on the display of the console (104).

[0005]

This controller (1
In 03), there is a limit to the number of automatic transaction devices (100) that can be connected due to the limit of its processing capacity and the limit of the capacity of files inside thereof. Therefore, the information that the controller (103) can handle is limited to the information from the automated teller machine (100) connected by the number within the range of this limitation. Therefore, it is not possible to accept information about the automated transaction apparatus (100) other than the assigned automated transaction apparatus (100) (in the example of FIG. 15, the controller A is the automated transaction apparatus in the A area ( 1
00) information is accepted, but information of the automatic transaction device (100) in the X area cannot be accepted. ). Further, the console (104) is accessible only to the controller (103) to which it is connected. Therefore, the monitoring system is composed of one controller (103), an automatic transaction device (100) and a console (104) directly connected to the controller (103), and a system completely independent from the other controllers (103) and the like. It was. In the example of FIG. 15, the monitoring system centering on the controller A (103) and the monitoring system centering on the controller B (103) coexist independently from each other.

However, when the monitoring system was introduced, a relatively small monitoring system (a monitoring system using a controller (103) with a small number of connectable automatic transaction devices (100)) was adopted. The number of transaction devices (100) is equal to that of the controller (10
3) may exceed the limit of the number of connections. In such a case, the conventional monitoring system can be dealt with by discarding the first monitoring system and newly installing a large monitoring system, or by installing another system in parallel with the first monitoring system. I had no choice but to deal with it (Fig. 1
In the example of No. 5, it is in the state after the latter measure is taken). The former of these measures has a problem that not only the assets of the first monitoring system are completely wasted, but also the newly introduced system may eventually reach its limit and be wasted. In the latter case, multiple surveillance systems coexist in a mutually independent relationship. Therefore, it was not possible for one operator to manage the status of all automated teller machines (100) by one console (104).
Furthermore, in the latter case, an event that requires some correspondence,
For example, even if failures occur centrally in one monitoring system, the console (104) belonging to that monitoring system
I had no choice but to deal with it. Therefore, resources (operator, console (10
4), response time, etc.) and resources could not be effectively used. As described above, the conventional monitoring system cannot perform integrated monitoring.

In view of the above-mentioned problems, therefore, the technical problem of the present invention is to make it possible to access the information of a plurality of controllers with one console, and thus, the centralized monitoring in which the number of automated transaction devices that can be integratedly monitored is not limited. The purpose is to provide a device.

[0008]

The present invention adopts the following means in order to solve the above problems. That is, the centralized monitoring device according to the present invention, as shown in FIG. 1 (a), includes a plurality of automatic transaction devices (5
1) is connected by a communication line (55), and the automatic transaction device (5) regarding the state of the automatic transaction device (51).
Controller (5) that receives and stores information from (1)
And a console (53) connected to the controller (52) and displaying at least information regarding the state of the automatic transaction device (51) stored in the controller (52),
A plurality of the controllers (52) and the console (5
3) are mutually connected by a single communication network (54), and the communication network (54) is arbitrarily selected from the plurality of controllers (52) and the console (53) that are connected. The controller (52) and the arbitrary console (53) are selected to be a communication network (54) which can be connected and communicated.

The centralized monitoring apparatus according to the present invention is shown in FIG.
As shown in (b), a plurality of automatic transaction devices (61) that perform transactions based on the operation of the operator are connected by a communication line (65), and the automatic transaction relating to the state of the automatic transaction device (61). A controller (62) for receiving and storing information from the device (61), and the automatic transaction device (61) connected to at least the controller (62) and stored by the first type controller (62)
In a centralized monitoring device having a console (63) for displaying information on the state of the automatic transaction device (61) received by the first type controller (62a) of the plurality of controllers (62). A second type controller (62b) having a function of receiving and storing the data from the first type controller (62a), and the automatic transaction device (61) stored by the second type controller (62b) And a console (63) having a function of displaying information regarding the state of the.

The present invention can be implemented in various forms as shown below. First, AT is an automatic transaction device.
It may be an automated teller machine such as M or CD, or an automatic vending machine or an automatic ticket vending machine. The communication lines (55, 65, 75) connecting the automatic transaction device and the controller may be ISDN, telephone network, or LAN. The information on the status of the automatic transaction device handled by this monitoring system includes information on the failure of the automatic transaction device, information on the contents of transactions conducted by the automatic transaction device, information on whether it is in operation or not in operation, etc. Including. Also, any one of these may be used. Controller (52, 62, 7
2) has a function of storing such information,
It may have a function other than that, for example, a function of remotely controlling the automatic transaction device. Console (53,6
3, 73) is a terminal such as a workstation, but not limited to the workstation, any terminal such as a handy terminal can be used.

Further, according to the first aspect, the communication network (54) connecting the plurality of controllers (52) and the console (53) may be a LAN, or simply switched by a selector. May be. Although it is necessary that there be a plurality of controllers (52), the number of consoles (53) may be either single or plural.

Further, in the second and third aspects, the first type controller (62a, 72a) and the second type controller (62b, 72b) may have exactly the same hardware. Further, the second type controller (62
b, 72b) is the first type controller (62a, 72b)
It may have the function of a) or may have a completely different function. In the former case, the automatic transaction device is also connected to the second type controller (62b, 72b).

A second type controller (62b, 7b)
It is desirable that the number 2b) is one, but even if there is a plurality, it does not deviate from the scope of the present invention because it does not hinder the realization of the expandability which is the object of the present invention. . It is desirable that there are a plurality of first type controllers (62a, 72a), but it is of course possible that there is only one. In addition, it is essential that the console is connected to the second type controller (62b, 72b), but there is no controller directly connected to the first controller (62a, 72a). May be. There is no limit to the number of consoles (63, 73) connected to any of the controllers (62, 72). The second type controller (62b, 72)
The information collected in b) may be information about a failure of the automated teller machine or may be other information. Especially, in the former case, information may not be sent to the automatic transaction device in which no trouble has occurred.

[0014]

In the centralized monitoring apparatus according to the present invention configured as described above, in the case of the first item, the information regarding the state of each automatic transaction apparatus (51) is passed through the communication line (55) to any controller. It is input to (52) and stored. The console (53) can change the controller (52) of the connection partner through the communication network (54), and the information of the automatic transaction device (51) stored in the controller (52) of the connection partner. Can be displayed. Therefore, the state of all the automatic transaction devices (51) connected to the plurality of controllers (52) can be displayed on this one console (53). Therefore, even if the controller (52) is newly added,
The number of automated teller machines (51) that can be integratedly monitored is not limited.

Further, in the case of the second term, the information on the state of each automatic transaction device (61) is inputted to and stored in one of the controllers (62a, 62b) through the communication line (65). The information stored in the first type controller (62a) is transmitted to the second type controller (62b). The console (63) can display the information stored in the second type controller (62b) thus collected. Therefore, the state of all the automatic transaction devices (61) connected to the plurality of controllers (62a, 62b) can be displayed on this one console (63). Therefore, even if the controller (62) is newly added, the number of automatic transaction devices (61) that can be integratedly monitored is not limited.

[0016]

Embodiments of the present invention will now be described with reference to the drawings.

[0017]

First Embodiment FIG. 2 is a system configuration diagram showing the configuration of a centralized monitoring apparatus according to the first embodiment of the present invention. Although the first embodiment also has a part in common with the conventional centralized monitoring device, these will also be described in more detail here.

In FIG. 2, each automatic transaction device (1) is
It is an automatic transaction device under the control of the head office or each branch of a financial institution, in addition to the ATM installed in the store of the financial institution,
C installed inside railway stations and outside stores of financial institutions such as department stores
D is also included. This automatic transaction device (1) is connected to a controller (4) as a first type controller installed in an automatic machine monitoring center (3) via an ISDN network (2) as a communication line. .

In the automatic machine monitoring center (3), a plurality of controllers (4) connected to the plurality of automatic transaction devices (1) as described above, and an integrated controller (5) as a second type controller. ), Multiple consoles (C
SL) (6) and integrated console (CSL) (7)
Are mutually connected by a LAN (8) as a communication network.

Information relating to the state of the automatic transaction device (1) is successively sent to the controller (4) from the automatic transaction device (1) connected thereto. The information on the state of the automatic transaction device (100) is, for example,
It is information about obstacles such as power-off, jam, and end of bills for payment, and other information such as contents of transactions with customers. The controller (4) stores the sent information in the internal “monitoring CSL file (10) (see FIG. 3)” to organize the information. Although only two controllers are shown in FIG. 2, in reality, a larger number of controllers (4) are connected to the LAN.
It is connected to (8). A plurality of automatic transaction devices (1) classified by district are set as targets to be monitored by each controller (4). In the example of FIG. 2, the controller A (4a) is an automatic transaction device (1) under the control of branches (B, C) in the A district.
a, 1b), and the controller B (4b) monitors the automatic transaction device (1c, 1d) under the control of the branch (Y, Z) in the B area. The controller (4) has not only a function of managing information from the automatic transaction device (1) but also a function of remotely controlling the automatic transaction device (1). The contents of this control include, for example, state control of the automatic transaction device such as power-on and reset, holding medium control, and handling mode control.

The integrated controller (5) receives the fault information about all the automated teller machines (1) from all the controllers (4). Then, the transmitted failure information is collected and stored in the "integrated CSL file (9).
(See FIG. 3) ”to organize the data. Here, the failure information is information that identifies the automatic transaction apparatus (1) in which the failure has occurred and indicates the content of the failure.

The console (6) is connected to the controller (4
This is a workstation capable of reading the information stored in the "monitoring CSL file (10)" of a, 4b) and displaying it by a display device (not shown). In order to display this information on the display device, the console (6) has a plurality of display screens and a table for each screen for outputting information to this display screen. The console (6) allows the operator to know the state of the connected automatic transaction device (1) and control the automatic transaction device (1) according to this state. That is, the operator can instruct the controller (4) to control the automatic transaction device (1) by operating the console (6).

The integrated console (7) is a workstation capable of reading the information stored in the "integrated CSL file (9)" of the integrated controller (5) and displaying it on a display device (not shown). . In order to display this information on the display device, the console (6) has a plurality of display screens (total failure status screen and pause ratio screen) and a table for each screen for outputting information to these display screens. There is. Therefore, with this integrated console
The failure status of the fully automatic transaction device (1) can be confirmed only by looking at the "L file (9)".

The LAN (8) connects the controller (4), the integrated controller (5), the console (6), and the integrated console (7) described above to each other, and an arbitrary combination of these respective constituent elements. It is possible to connect between. However, which component is the other party of the connection depends on the program provided for each component.

FIG. 3 shows the connection relationship between the respective constituent elements. First, the communication relationship indicated by the thick line shows the connection relationship in the standard state. According to this thick line, the integrated console (7) is the integrated controller (5)
It is connected to the. Then, the information stored in the “integrated CSL file (9)” is transmitted and displayed. Also, console 1 (6a) and console 2
(6b) is connected to the controller A (4a). Then, the information stored in the "monitoring CSL file 10a" is received and displayed. At the same time, a control command can be transmitted to the controller A (4a). The console 3 (6c) and the console 4 (6d) are connected to the controller B (4b). Then, the information stored in the “monitoring CSL file 10b” of the controller B (4b) is transmitted and displayed. At the same time, a control command can be transmitted to the controller B (4b).

Next, the connection relationship shown by the double line shows the connection relationship when a failure occurs in any of the automated teller machines (1). According to this double line, any controller (4) monitoring the faulty automated teller machine (1) is connected to the integrated controller (5). Then, the failure information is transmitted to the integrated controller (5).

Next, the connection relationship shown by the broken line shows the connection relationship when a failure is concentrated on any controller (4, 4b is shown in FIG. 3). That is, in the standard state, the connection relationship of the console (6, 6a is illustrated in FIG. 3) that is not connected to the controller B (4b) in the standard state is cut off, and the controller B is restarted.
It is the connection relation connected to (4b). The disconnection and change of the connection relationship are executed by the operator operating the console 1 (6a). Under the connection relationship of the broken line, the console 1 (6a) is connected to the controller B.
The information stored in the "monitoring CSL file 10b" of (4b) is received and displayed. At the same time, a control command can be transmitted to the controller B (4b).

The contents of the processing performed in each component in order to execute the connection and information transmission described in FIG. 3 will be described with reference to FIGS. 4 to 9. First, in FIG.
4 is a flowchart showing a process executed by each controller (4) for storing information in the “monitoring CSL file (10)” and transmitting the information, which corresponds to the communication of the double line and the thick line in FIG. 3. It is a thing.

The process of FIG. 4 is started by receiving information on the state from any connected automatic transaction apparatus (1) in step s40. Then, in step s41, the received information is temporarily stored in the "monitoring CSL file (10)". Then, in step 42, it is determined whether the received information is information about a failure. Here, in addition to the occurrence of the failure, the information about the failure includes information about elimination of the failure.

When it is determined that the information is about the failure as a result of the determination, the information is transmitted to the integrated controller (5) in step s43. The integrated controller (5) that received the information about this failure
Stores the received information in the “integrated CSL file (9)” once.

The process then proceeds to step 44, and the information received from the automated teller machine (1) is transmitted to all connected (monitoring) consoles (6). Therefore, the (monitoring) console (6) receiving this transmission can display the state of the automatic transaction device (1) in real time.

When it is determined in step 42 that the information received from the automated teller machine (1) is not information about a fault, step s43 is skipped and the process proceeds directly to step s44.

With the above, this process is completed. next,
FIG. 5 shows the "integrated CS" executed by the integrated console (7).
4 is a flowchart showing a process for displaying the contents of the “L file (9)”, which corresponds to the communication with the thick line in FIG. 3. Further, FIG. 6 shows the transition of the screen of the integrated console (7) displayed according to the processing of FIG.

The process of FIG. 5 is started by powering on the integrated console (7) to start up the system in step s50. Then, immediately, the information to be displayed on the display device is received from the integrated controller (5). This information is the information stored in the "integrated CSL file" of the integrated controller (5).

Next, in step s52, the received information is written in a table of screens (all failure status screens, pause ratio screens). Next, in step s53, it is determined which of the above two drawings is selected. This selection is made by selecting a command on the menu (see FIG. 6) displayed at the top of the screen (the selected command (screen name) is shaded). However, when this step is first entered after the system is started up, the screen is not yet displayed on the display device. Therefore, the selection contents when the system was used last time are stored, and the screen is selected based on the stored selection contents (FIG. 6 shows the case where the pause ratio screen is selected).

If the all failure status screen is selected, then in step s54, data is read from the table for all failure screens. Then, based on the read data, in step s55, the all failure status screen is displayed on the display device to display the failure information. This step s
When the process of 55 is completed, the process returns to step s53, but unless the pause rate screen is selected, the loop of steps s53 to 55 is repeated. During this time, the entire failure status screen is continuously displayed on the display device.

When the pause rate screen is selected, the process proceeds from step s53 to step s56 to read data from the table for pause rate screen. Then, based on the read data, in step s57, a pause rate screen is displayed on the display device to display failure information. When the process of step s57 is completed, the process returns to step s53, but unless all failure status screens are selected, step s5
The loop of 3, s56 and s57 is repeated. During this period, the pause ratio screen is continuously displayed on the display device.

The pause rate screen is a screen displaying the pause rate of the automated teller machine (1) for each branch in a predetermined order line by line. Further, the all failure screen is a screen displaying the identification number of the failed automatic transaction device (1) and the details of the failure, line by line, in the order in which the failure occurred.

When fault information is transmitted from each controller (4) to the integrated controller (5) by the processing of step s43 in FIG. 4, the integrated controller (5) immediately outputs the integrated console (7). ), The failure information for each automatic transaction device (1) in which the failure has occurred is communicated by a status communication message. Therefore, this FIG.
When the integrated console (7) receives this status communication message while executing the process of step (5), the process of step s51 is executed by interruption.

Then, in the next step s52, the failure information contained in the received status communication message is additionally written in the screen unit table. However, if the failure information indicates the resolution of the failure, the information on the table for the automated teller machine (1) will be deleted. Therefore, in the subsequent steps s55 and s57, the updated screen is displayed by adding new failure information.
Alternatively, a screen in which the information of the automatic transaction device (1) in which the trouble is resolved is deleted and updated is displayed.

Next, FIG. 7 displays the failure information in the contents of the "monitoring CSL file (10)" of each controller (4) on the display device on each console (6) connected thereto. 6 is a flowchart showing a process for performing the above. This process is executed by each console (6) and each controller (4). Further, this processing corresponds to the thick line communication in FIG.

Then, the process on the console (6) side is started by selecting the screen displaying the automatic machine trouble information (step s70). Then, the console (6) transmits a telegram requesting automatic machine failure information to the controller (4) (step s71). This request designates a specific automatic transaction device (1) and requests failure information regarding the automatic transaction device (1). After making this transmission, the console (6) does step s
At 78, it continues to wait for receiving a response message from the controller (4).

Upon receiving this request message, the processing on the controller (4) side starts (step s7).
2). Then, in step s73, the failure information stored in the "monitoring CSL file (10)" relating to the automated teller machine (1) designated by the console (6) (that is, the monitoring target) is checked. And step s
At 74, the failure information stored in the "monitoring CSL file (10)" is compared with the content of the response message sent back to the console (6) to check whether all the failure information is stored in the response message. To check. In the initial state, it is not stored, so in step s75, "Monitor C
The failure information of the corresponding automatic transaction device (1) is extracted from the SL file (10). Then, step s76.
At, the extracted failure information is stored in the response message to the console (6). The above loop of steps s74 to s76 is repeated until all the fault information is stored in the response message. When it is determined in step s74 that all of them are stored, a response telegram storing this automatic machine failure information is transmitted to the console (6) in step s77. The processing on the controller (4) side is now finished.

Upon receipt of this response message, the processing on the console (6) side is restarted (step s78), and in step 79, the failure information of the automatic machine is displayed on the screen of the display device.

In the flowchart of FIG. 7, the process of reading the fault information of the automatic transaction device (1) executed from the screen for reading the fault information of the automatic machine has been described, but the information that can be read by the console (6) is It goes without saying that it is not limited to fault information. That is, regarding the screen for displaying other information, another flow chart for reading is prepared. Further, the reading method is not limited to the method of reading the information of each automatic transaction device (1), and for example, the information of all the automatic transaction devices (1) connected to the controller (4) is read at once. It is also possible.

FIG. 8 is a plan view showing the relationship between communication, files, and display in the processing of FIGS. Arrows indicating communication in FIG. 8 are divided into thick lines and double lines according to FIG.

Next, FIG. 9 is a time arrow diagram executed between each console (6) and each controller (4) in order to switch each controller (4) to which each console (6) is connected. This corresponds to the communication of the double line and the thick line in FIG.

In FIG. 9, in the initial state, the console 1 (6a) and the console 2 (6b) are connected to the controller A (4a) and receive data notification from them (I). Therefore, both the console 1 (6a) and the console 2 (6b) have information of the controller A (4a), that is, the automatic transaction device (1) connected thereto.
The status of is displayed.

Here, in the console 1 (6a),
Call the system controller switching screen as shown in FIG.
Input to switch to (4b). Then, the program for switching the connection is started, and a signal containing the disconnection instruction is output to the controller A (4a) (II).

Controller A receiving this disconnection instruction
Unless there is a particular problem, (4a) outputs a signal containing disconnection OK (III). This allows console 1
The connection between (6a) and controller A (4a) is cut off.

Console 1 which received this disconnection OK signal
(6a) outputs a signal containing a connection instruction to the controller (4) (controller B (4b) in FIG. 9) designated on the system controller switching screen (IV).

Controller A receiving this disconnection instruction
Unless there is a particular problem, (4a) outputs a signal having the content of connection OK (V). This allows console 1
The connection between (6a) and the controller B (4b) is established. Therefore, after that, the console 1 (6a)
Receive data notification from controller B (4b) (V
I), the information of the controller B (4b), that is, the state of the automatic transaction device (1) connected thereto is displayed.

According to the first embodiment, since all the automatic transaction devices (1) are connected to any of the controllers (4), the information regarding the state of all the automatic transaction devices (1) is temporarily , "Monitor CSL" of either controller (4)
File (10) ”. Then, out of these pieces of information, all the information about the failure is transmitted to the integrated controller (5) and stored in the "integrated CSL file (9)". This stored information can be displayed by the integrated console (7). Therefore,
With this integrated console (7), it is possible to monitor the states of all automatic transaction devices (1) with respect to the presence or absence of a fault (for the automatic transaction device (1) having a fault, the type of the fault). Moreover, in this case, it is not necessary to switch the connection.

Further, each console (6) can freely switch the connection relationship with the controller (4). Therefore, it is possible to connect to each of the controllers (4) and display the information stored in the "monitoring CSL file (9)". Therefore, it is possible to monitor the status of all automatic transaction devices (1) from any of the consoles (6). Moreover, in this case, all the information including the failure information can be accessed.

Therefore, even if the number of automatic transaction devices (1) to be monitored increases, a new controller (4) connected to these increased automatic transaction devices (1) is added to the LAN.
You can connect to. These increased automated transaction equipment (1)
The state of can be monitored by the console (6, 7) that is in operation from the front by any of the above means.
Therefore, the entire system can be operated in an integrated manner.

[0056]

Second Embodiment FIG. 11 is a system configuration diagram showing the configuration of a centralized monitoring apparatus according to the second embodiment of the present invention.

The first embodiment described above is characterized in that it is provided with a dedicated integrated controller (5) and a dedicated integrated console (7). Here, the dedicated integrated controller (5) differs from the normal controller (4) in that
It is a controller that is not connected to any automatic transaction device (1) and has only a "file for integrated CSL" as a file. Further, the dedicated integrated console (7) is connected only to the integrated controller (5), and unlike the normal controller (6), the process of FIG. 5 is executed, but the process of FIG. It is a controller that does not run.

On the other hand, in the second embodiment, the integrated controller A (1
2), and a console (CSL) 1 (11a) that combines the functions of a normal console and the integrated console.
It is characterized by having and.

In FIG. 11, each automatic transaction device (1)
Is a controller (12, 13a, 1) installed in the automatic machine monitoring center (3) via the ISDN network (2).
3b). More specifically, the automatic transaction device (1a) in the area A is the integrated controller A (12).
In addition, the automatic transaction device (1b) in the B area is the controller B.
In (13a), the automatic transaction device (1c) in the C area is connected to the controller C (13b). Each of these controllers (12, 13a, 13b) has a "monitoring CSL file" (not shown) inside and a program capable of executing the processes of FIGS. 4 and 7. In addition, especially the integrated controller A (12)
Has an "integrated CSL file" (not shown) inside.

Each controller (12, 13a, 13b)
As a result of the processing of FIG. 4 in FIG.
2, 13a, 13b), the "monitoring CSL file" (not shown) stores information about the state of the connected automatic transaction device (1).

These controllers (12,
13a and 13b) and the console 1 (11a) to the console 6 (11f) are connected. Each of these consoles (11) has a program for executing the processing of FIG. Also, in particular, the console 1 (11a) is
Further, it has the function of the integrated console (7) in the first embodiment. That is, it also has a program for executing the processing of FIG.

In the standard state, the console 1 (11
a) and console 2 (11b) are integrated controller A
It is connected to (12). In addition, console 3 (11
c) and the console 4 (11d) are the controller B (1
3a). In addition, the console 5 (11
e) and the console 6 (11f) are connected to the controller C (1
3b).

As a result of the processing of FIG. 7 executed by each of these consoles (11), the status of the automatic transaction device (1a) in the area A is displayed on the console 1 (11a) and the console 2 (11b). There is. Also, console 3
The state of the automatic transaction device (1b) in the B area is displayed on (11c) and the console 4 (11d). The state of the automatic transaction device (1c) in the C area is displayed on the console 5 (11e) and the console 6 (11f).

Further, for example, an automatic transaction device (1
When failures are concentrated on b), for example, the console 1 (11a) and the console 5 (11e) execute the processing of FIG.
Switch to (13a). The connection relationship after this switching is shown by a thick line in FIG. The dotted line in FIG. 11 indicates the console (1
The connection relationship of 1) is shown.

Next, the functions of the integrated controller A (12) and the console 1 (11a) in the second embodiment will be described. Now, as shown in FIG. 12, it is assumed that a console 2 (11b), a console 3 (11c), and a console 4 (11d) are connected to the controller B (13a). Further, the controller C (13b) includes a console 5 (11e) and a console 6 (11
f) is connected (see the dotted line in FIG. 12). Therefore, on the screens of the display devices of these consoles 2 to 6 (11b to f), the state of the automatic transaction device (1) monitored by the controller (13) connected to each is displayed. . Although detailed screens are omitted in the drawings, various display modes are available. For example, detailed information of one automatic transaction device (1) can be displayed, or a plurality of automatic transaction devices ( The abstract information of 1) can also be displayed.

In this state, controller A (13
As a result of the processing of FIG. 4 in a) and the controller B (13b), only the information about the failure of all the automated teller machines (1) among the information stored in the “monitor CSL file” inside these is The data is transmitted to the integrated controller A (12) (see the thick line in FIG. 12) and stored in the “integrated CSL file” (not shown) therein. And
In the console 1 (11a), the process of FIG. 7 is ended and the process of FIG. 5 is started. Then, from the state in which the state of the automatic transaction device (1) in the area A shown in FIG. 11 is displayed, to the state in which the failure occurrence in the automatic transaction device (1) in all the regions shown in FIG. 12 is displayed, The screen of the display device switches. The number of consoles (11) having the function as the integrated console is not limited to one, and may be plural.

According to the second embodiment, not only all the effects of the first embodiment can be produced, but also a normal controller has a function as an integrated controller, and a function as an integrated console has a function as a normal console. Since they are also combined, efficient operation of resources becomes possible.

The rest of the configuration of the second embodiment is the same as that of the first embodiment, so its explanation is omitted.

[0069]

[Third Embodiment] FIG. 13 is a system configuration diagram showing a configuration of a centralized monitoring apparatus according to a third embodiment of the present invention. This third
In the embodiment, the controller A (12) in charge of the area A in the monitoring system of the second embodiment is a normal controller (4a) dedicated to the area A (not having a function as an integrated controller), and newly added. A dedicated integrated controller (5) is added. In addition, the number of consoles (11) is also increased accordingly. Of the consoles (11), the console 1 (11a) is a console that also has a function as an integrated console.
Other configurations and functions in the third embodiment are the same as those described in the first embodiment or the second embodiment, so the description thereof will be omitted.

[0070]

[Fourth Embodiment] FIG. 14 is a system configuration diagram showing a configuration of a centralized monitoring apparatus according to a fourth embodiment of the present invention. This 4th
The embodiment is an integrated controller A (13) in which the controller A (4a) in charge of the area A in the monitoring system of the first embodiment has a function as an integrated controller. Other configurations and functions in the fourth embodiment are as described in the first embodiment or the second embodiment,
The description is omitted.

The integrated console (7) or the console 1 (11a) having a function as an integrated console in each of the above-described embodiments is desirably operated and monitored by a principal operator such as a manager.

[0072]

According to the centralized monitoring device of the present invention, the information of a plurality of controllers can be accessed by one console, and therefore, even if a new controller is added, the number of automatic transaction devices that can be integratedly monitored. Is not restricted.

[Brief description of drawings]

FIG. 1 is a schematic diagram showing an outline of the present invention, in which (a) corresponds to the first term and (b) corresponds to the second term.

FIG. 2 is a block diagram showing the configuration of the first embodiment of the present invention.

FIG. 3 is a detailed explanatory diagram of the automatic machine monitoring center in FIG.

FIG. 4 is a flowchart showing the contents of processing for storing data in a “file for integrated CSL” executed by the controller A or B in FIG.

FIG. 5 is a flowchart showing the content of a process for displaying data of “integrated CSL file” executed by the integrated console in FIG.

6 is a diagram showing a screen of a display device of an integrated console which changes according to the processing of FIG.

FIG. 7 is a flowchart showing the contents of a process for displaying data of a “monitoring CSL file” of the controller A or B on each console executed in FIG. 2 and each console executed by the controller A or B.

FIG. 8 is a communication performed according to the processes of FIGS. 4 to 7;
Figure showing the relationship between files and displays

9 is a time arrow diagram showing the contents of communication performed when changing the controller to which each console in FIG. 3 is connected.

10 is a diagram showing an input screen when changing the controller connected to each console in FIG.

FIG. 11 is a block diagram showing the configuration of a second embodiment of the present invention.

FIG. 12 is a detailed explanatory diagram of the automatic machine monitoring center in FIG.

FIG. 13 is a block diagram showing the configuration of a third embodiment of the present invention.

FIG. 14 is a block diagram showing the configuration of a fourth embodiment of the present invention.

FIG. 15 is a block diagram showing a conventional example.

[Explanation of symbols]

 1 Automatic Transaction Device 2 ISDN 4 Controller 5 Integrated Controller 6 Console 7 Integrated Console 8 LAN 11 Console 12 Integrated Controller 13 Controller

Claims (2)

[Claims] 1. A plurality of automatic transaction devices (51) for performing transactions based on an operation of an operator are connected by a communication line (55), and the automatic transaction device (51) relating to the state of the automatic transaction device (51). (52) for receiving and storing information from the controller, and at least the controller (52) connected to the controller (52)
In a centralized monitoring device having a console (53) displaying information relating to the state of the automatic transaction device (51) stored by a plurality of controllers (52) and the console (5).
3) are mutually connected by a single communication network (54), and the communication network (54) is connected to the controller (52) and the console (53) which are connected to each other. A centralized monitoring device comprising a controller (52) and an arbitrary console (53) selected as a communication network (54) capable of connecting and communicating. 2. A plurality of automatic transaction devices (61) for performing transactions based on an operation of an operator are connected by a communication line (65), and the automatic transaction device (61) relating to the state of the automatic transaction device (61). (62) for receiving and storing information from the controller (6) and at least this controller (6).
2) A central monitoring device that is connected to 2) and has a console (63) that displays information regarding the state of the automatic transaction device (61) stored in the controller (62) of the first type, The automatic transaction device (61) received by the first type controller (62a) of (62)
This type of controller (62
a) a second type controller (62b) having a function of receiving and storing from a), and a function of displaying information on the state of the automatic transaction device (61) stored in the second type controller (62b) And a console (63) having a central monitoring device.