JPH0614110A - Series call controller - Google Patents

Abstract

(57) [Summary] [Object] An object of the present invention is to call all series call registered terminals without terminating the series call function and improve the operability of the series call function. A series call control device according to the present invention comprises a storage means (1) for storing a series call registration terminal that is not responding or is busy among the series call registration terminals that are registered in series and are sequentially called by a calling terminal. ,
The storage means (1) is provided with a re-calling means (2) for calling the unanswered or busy series call registration terminal again.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a series call control device applied to an exchange system such as an electronic exchange.

[0002]

2. Description of the Related Art In recent electronic exchanges (telephones),
There is known a series call function that enables a user to sequentially make a call with a plurality of terminals (hereinafter referred to as series call registration terminals) registered in advance.

[0003]

However, when at least one series call registration terminal in the series call function described above is "unanswered or busy",
(1) In the case of "no answer"; the call will be continued to the series call registration terminal of no answer, (2) "
When "busy": The series call registration will be canceled for the series call registration terminal that is busy. As a result,
There is a problem that after the series call function is once terminated, the series call registration terminal that is not "non-answer or busy" must be called again.

The present invention provides a series call control device capable of calling all series call registration terminals without terminating the series call function for the purpose of solving such a problem. Is what you are trying to do.

[0005]

In order to achieve the above-mentioned object, the series call control apparatus according to the present invention has the following features as shown in the block diagram of the principle of the invention of FIG.
(A) A storage means (1) for storing a series call registration terminal that is not responding or is busy among the series call registration terminals that are registered by the series call and are sequentially called by the calling terminal; and (b) this storage means (1). ), A recalling means (2) for recalling an unanswered or busy series call registration terminal.

If the series call registration terminal stored in the storage means (1) is busy even when called by the recalling means (2), the busy series is registered. Camp-on registration is recommended for call registration terminals.

[0007]

In the series call control device according to the present invention, the series call registration terminal which is not answered or is busy is stored by the storage means (1) among the series call registration terminals which are registered by the series call and sequentially called by the calling terminal. The recalling means (2) calls the unanswered or busy series call registration terminal stored by the storage means (1) again.

[0008] Further, the recalling means (2) for the busy series call registration terminal stored in the storing means (1).
If you are still busy after calling, you can make camp-on registration for the busy series call registration terminal. The call from the calling terminal can be preferentially made.

[0009]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Next, a specific embodiment of the series call control device according to the present invention will be described with reference to the drawings.

FIG. 2 shows a switching system to which the series call control apparatus according to the embodiment of the present invention is applied. This exchange system 21 includes a terminal A as a calling terminal, a trunk 22, and further the terminals A or the trunk 22.
For example, five terminals B, C, D, E as series call registration terminals sequentially registered by
F is accommodated and the terminals A, B, C,
A network device 23 for changing connection of D, E, F communication lines, a central control unit 24 for controlling connection of the communication lines of the network device 23 according to a predetermined program, and a program for storing the predetermined program. Unit and a main storage device 25 having a data unit for storing various data necessary for executing the predetermined program.

The following programs are stored in the program section of the main storage device 25. Series call control program 25a; a program for extracting information of series call registration terminals registered in advance in a series call registration table 25d described later and calling those series call registration terminals in the order of registration. Next registration terminal call control program 25b (recall means); A program for storing the status information of the series call registration terminal in the status number area in the registration terminal information area described later of the series call registration table 25d. Camp-on control program 25c; when the series call registration terminal is busy, camp-on registration and camping
A program that controls on-execution.

The operation of these programs will be described below with reference to the flow chart shown in FIG. First, series call registration is performed for a predetermined terminal at the calling terminal (step S1), the series call control program 25a is activated by a predetermined operation, and the series call registration terminals are called in the order of registration (step S2). . Next, it is checked whether the calls to all of these series call registration terminals have been completed in one round (step S3). If not, whether these series call registration terminals are "no answer" or "busy". (Step S4). Here, these series call registration terminals are "no answer" or "busy"
If so, the next registered terminal call control program is activated to set "no answer" or "busy" in the status number area corresponding to the series call registered terminals (step S5). Subsequently, based on the series call registration table 25d, it is determined whether or not there is a series call registration terminal that has been series-call registered but not called (step S).
6). In addition, even when the call to all the series call registration terminals has been completed in one round in step S3, the series call registration terminals which are series call registered but not called based on the series call registration table 25d are similarly set. See if there is.

Next, in step S6, if there is no series call registration terminal that has been registered for a series call and has not been called, is there a series call registration terminal set as "busy" in the status number area? Check whether (step S7). Then, if there are "busy" series call registration terminals, the camp-on control program is activated for those "busy" series call registration terminals to perform camp-on registration (step S8). If there is no series call registration terminal that is "busy" in step S7, check whether there is a series call registration terminal that is set to "not respond" in the status number area (step S9). The camp-on execution is waited until the call of the "busy" series call registration terminal ends (step S10).

If the series call registration terminal is not "unanswered or busy" in step S5, or if there is a series call registration terminal which is not called yet in step S6, in step S9. When there is a "non-response" series call registration terminal, the series call registration terminals are called again in the order of registration.

In the data section, a series call registration table 25d (storage means); a registration terminal information area in which information of series call registration terminals is registered in advance and stored in the order of calling, and a series in the series call execution process A non-response timer 25e having a status number area in which information on the status of the call registration terminals is stored; and a non-response time of the series call registration terminals is measured when the series call registration terminals are called.

The operation of the exchange system 21 will be described in detail with reference to the flow chart shown in FIG.
In addition, here, terminals B and D among the series call registration terminals
Is "free", terminals C and F are "busy", terminal E
Is in a "non-response (for example, away from the seat)" state. Further, in the series call registration table 25d, a series call request call has already occurred, and the terminals BF are registered in that order (B, C, D, E, F) and stored in the registered terminal information area. It has been done.

First, the series call control program 25a is activated by a predetermined operation of the caller in the terminal A, so that the information of the terminal B is converted into the series call registration table 2.
The terminal B is called by being extracted from 5d (step S21). Then, the non-response timer 25e for recognizing that this terminal B is the response or the non-response is set (step S22). When the terminal B responds, the non-response timer 25e is canceled.

When the series call call between the terminal A and the terminal B (step S23) is completed, the series call control program 25a is started and the information of the next series call registration terminal, the terminal C, is stored in the series call registration table 25d.
And the terminal C is called out (step S2).
4). However, since the terminal C is "busy", the next registered terminal call control program 25b is activated and the terminal C is in the status number area of the registered terminal information area corresponding to the terminal C in the series call registration table 25d. "Busy" is set (step S25).

Next, the series call control program 25
When a is activated, the information of the terminal D which is the next series call registration terminal is extracted from the series call registration table 25d and the terminal D is called (step S26). Then
The non-response timer 25e for recognizing that this terminal D responds or does not respond is set (step S
27). When the terminal D responds, the non-response timer 25e is canceled.

When the series call communication between the terminal A and the terminal D (step S28) is completed, the series call control program 25a is activated and the information of the terminal E which is the next series call registration terminal is displayed in the series call registration table 25d.
And the terminal E is called out (step S2).
9). Then, the non-response timer 25e for recognizing that the terminal E is the response or the non-response is set (step S30). However, since the terminal E does not respond (for example, when the calling time for the terminal E is longer than a predetermined time set in advance), the next registered terminal call control program 25b is activated.

Here, the terminal C that was "busy" is "
Suppose it becomes "vacant".

Next, it is set in the status number area of the registered terminal information area corresponding to the terminal E in the series call registration table 25d that the terminal E is "not responding" (step S31). Next, it is checked whether or not the terminal C, which was "busy", becomes "idle". At this time, since the terminal C is "free", it is set in the status number area that the terminal C is "free" (step S3).
2), the series call control program 25a is started.

This series call control program 25a
Is activated and terminal C is registered as the next series call registration terminal
Information is extracted from the series call registration table 25d and the terminal C is called (step S33). Next, the non-response timer 25e for recognizing that this terminal C is the response or the non-response is set (step S3).
4). When the terminal C responds, the non-response timer 25e is canceled.

When the series call communication between the terminal A and the terminal C (step S35) is completed, the series call control program 25a is started and the information of the terminal F which is the next series call registration terminal is displayed in the series call registration table 25d.
And the terminal F is called (step S3).
6). However, since the terminal F is "busy", the next registered terminal call control program 25b is activated and the terminal F is in the status number area of the registered terminal information area corresponding to the terminal F in the series call registration table 25d. "Busy" is set (step S37).

Next, the series call control program 25
When a is activated, the information of the next series call registration terminal is extracted. However, at this time, since the call to all the series call registration terminals has been completed, "busy"
The camp-on control program 25c is started for the series call registration terminal of.

This camp-on control program 25c
Is activated, camp-on registration is performed for the terminal F that was "busy" (step 38). Then, the next registered terminal call control program 25b calls again the terminal E that has not responded (step S39). The terminal F is "vacant"
If so, the terminal F is called with priority over the terminal E.

The series call registration table 25d in this embodiment corresponds to the storage means (1) in the present invention, and the next registration terminal call control program 25b corresponds to the recall means (2).

[0028]

As described above, according to the present invention,
Since it is possible to call all the series call registered terminals without terminating the series call function, it is possible to improve the operability of the series call function.

[Brief description of drawings]

FIG. 1 is a block diagram of an invention principle showing a principle configuration of a series call control device according to the present invention.

FIG. 2 is a schematic view of a switching system of an embodiment to which the series call control device of the present invention is applied.

FIG. 3 is a flowchart showing the operations of a series call control program, a next registration terminal call control program, and a camp-on control program in the exchange system according to the embodiment of the present invention.

FIG. 4 is a flowchart showing the operation of the exchange system according to the embodiment of the present invention.

[Explanation of symbols]

 1 Storage Means 2 Recall Means 21 Switching System 22 Trunks 23 Network Equipment 24 Central Control Equipment 25 Main Storage Equipment 25a Series Call Control Program 25b Next Registration Terminal Call Control Program 25c Camp On Control Program 25d Series Call Registration Table 25e Non-Response Timer

 ─────────────────────────────────────────────────── ─── Continuation of the front page (72) Inventor Shigeru Yoshida 1-4-4 Hakataekimae, Hakata-ku, Fukuoka-shi, Fukuoka Within Fujitsu Kyushu Communication Systems Ltd. (72) Inventor Toshiharu Eto Hakataekimae, Hakata-ku, Fukuoka-shi, Fukuoka 1-4-4 Fujitsu Kyushu Communication Systems Limited (72) Inventor Ryuichi Ebuchi 1-4-4 Hakataekimae, Hakata-ku, Fukuoka City, Fukuoka Prefecture Fujitsu Kyushu Communication Systems Limited

Claims (2)

[Claims] 1. A storage means (1) for storing (a) a series call registration terminal that is not responding or is busy among the series call registration terminals that are registered by the series call and sequentially called by the calling terminal, and (b). A series call control device comprising: a recalling means (2) for recalling the unanswered or busy series call registration terminal stored by the storage means (1). 2. The busy series when the busy series call registration terminal stored in the storage means (1) is called by the recalling means (2). The series call control device according to claim 1, wherein camp-on registration is performed for the call registration terminal.