JPH04321356A - Talking voice recording service control system - Google Patents

Abstract

PURPOSE:To record a talking between a caller subscriber and a called subscriber networkwide independently of a caller telephone set. CONSTITUTION:A caller telephone exchange station 2 receives a special number predetermined for a talking voice recording service call entered from a caller subscriber 1, a caller subscriber ID number allocated to each subscriber, and a called subscriber number. The caller telephone exchange station 2 sends the called subscriber number to a called telephone exchange station 6 to allow the station 6 to catch the called subscriber 5 thereby connecting a channel with the caller subscriber 1 via a talking monitor trunk 3 and connecting the caller subscriber 1 to a speech voice recording device 4 via the speech monitor trunk 3. The caller side telephone exchange station 2 allows the speech voice recording device 4 to record a talking between the two parties corresponding to the caller subscriber ID number.

Description

[Detailed description of the invention]

0001

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a call voice recording service control method in a telephone exchange system.

0002

2. Description of the Related Art Conventionally, a call voice recording function is provided in a telephone terminal.

0003

[Problems to be Solved by the Invention] In the above-mentioned conventional telephone call voice recording using a telephone terminal, when a call is made to any incoming subscriber using any telephone outside the home, any telephone outside the home has a voice recording function. If you do not have one, there is a problem in that you cannot record the audio of a two-party conversation between any receiving subscribers.

0004

[Means for Solving the Problems] The telephone call voice recording service system of the present invention is a telephone exchange system in which a special number predetermined for a call voice recording service call inputted from an arbitrary telephone and an individual subscriber. After receiving the assigned originating subscriber ID number, the terminating subscriber number is received, and a communication path is connected between the arbitrary telephone and the terminating subscriber, and a voice recording is made at the telephone office to which the arbitrary telephone belongs. It is configured to connect to a device and record a call corresponding to the calling subscriber ID number, and a special number predetermined for retrieving the recorded call audio that is operated from the arbitrary telephone and the calling subscriber. connect the arbitrary telephone and the voice recording device, and extract the originating subscriber ID from the recorded call voice.
The configuration is such that the call voice corresponding to the number is sent to the arbitrary telephone set.

[0005]

DESCRIPTION OF THE PREFERRED EMBODIMENTS Next, the present invention will be explained with reference to the drawings.

FIG. 1 is a diagram for explaining one embodiment of the present invention, in which a calling telephone exchange 2 accommodating a calling subscriber 1
is connected to a terminating telephone exchange 6 which accommodates a terminating subscriber 5. The originating telephone exchange 2 includes a call monitor trunk 3 for recording call voices, and a call voice recording device 4 connected to the call monitor trunk 3 for recording and reproducing call voices.

The operation will be explained below. A calling subscriber 1 who requests a call voice recording service adds a predetermined number that does not cause any problem in terms of network number planning and a calling subscriber ID number assigned to the individual subscriber in front of the called subscriber number. When the call is made, the telephone exchange 2 on the calling side receives these numbers and uses the received numbers to identify that the call is a voice recording service call.

The originating telephone exchange 2 acquires the call monitor trunk 3 and connects the call path between the call monitor trunk 3 and the call voice recording device 4. Furthermore, it analyzes the called number and sends the called subscriber number to the called telephone exchange 6 to capture the called subscriber 5.

When receiving the response signal from the called subscriber 5, the calling side telephone exchange 2 connects the call monitor trunk 3 and the calling subscriber 1 and the call monitor trunk 3 and the called subscriber 5, respectively, and connects the call monitor trunk 3 and the called subscriber 5, respectively. A connection state is established in which the call of the called subscriber 5 can be recorded by the call voice recording device 4.

[0010] The call audio recording device 4 records the call audio between two parties in an area indexed by the calling subscriber ID number. When the call ends, the above-mentioned originating subscriber 1
, the call monitor trunk 3, the call audio recording device 4, the called subscriber 5, and the call path are opened.

On the other hand, the originating telephone exchange 2 receives the predetermined additional number for voice retrieval of the call audio recording service and the originating subscriber ID number based on the operation input from the originating subscriber 1, and and the call voice recording device 4 are connected. Then, from the recorded call voice, the calling subscriber I
The call voice corresponding to the D number is sent to the originating subscriber 1.

[0012] When deleting the recorded call voice,
The calling side telephone exchange 2 receives a predetermined special number for erasing the recorded voice and the calling subscriber ID number inputted from the calling subscriber 1, identifies them, and records them in the call voice recording device 4. To erase the call voice corresponding to the calling subscriber ID number from among the call voices.

[0013]

[Effects of the Invention] As explained above, the present invention is capable of receiving operating input from a calling subscriber and recording a telephone call between a calling subscriber and a called subscriber using a voice recording device installed in a telephone exchange system. With this structure, it is possible to record a call between a calling subscriber and a called subscriber network-wide, without depending on the calling telephone.

[Brief explanation of drawings]

FIG. 1 is a diagram for explaining one embodiment of the present invention.

[Explanation of symbols]

1. Outgoing subscriber 2 Calling telephone exchange 3 Call monitor trunk 4 Call voice recording device 5 Incoming subscriber 6 Calling party telephone exchange

Claims (2)

[Claims] Claim 1: In a telephone switching system, a call is received after receiving a special number predetermined for a call voice recording service call inputted from any telephone and a calling subscriber ID number assigned to an individual subscriber. Receiving the subscriber number, connecting the telephone line between the arbitrary telephone and the called subscriber, and connecting to a voice recording device installed in the telephone office to which the arbitrary telephone belongs, and corresponding to the calling subscriber ID number. A call voice recording service control method characterized in that a call is recorded using a telephone call. 2. Receiving a special number predetermined for retrieving recorded call audio input from the arbitrary telephone and the calling subscriber ID number, and connecting the arbitrary telephone and the voice recording device. 2. The call voice recording service control system according to claim 1, wherein the call voice corresponding to the calling subscriber ID number is sent to the arbitrary telephone set from among the recorded call voices.