JP7671487B2 - Delivery Management System - Google Patents

Description

The present invention relates to a delivery management system that manages the delivery of packages.

An example of a conventional delivery management system is described in Patent Document 1.

In this system, a client who requests delivery of a package stores the package in a locker at the collection location, and the package is then delivered by a logistics company selected from among several logistics companies.

In this system, individuals in the destination area can act as logistics businesses and deliver packages if certain conditions are met.

However, for individuals, if the collection point is far away from the delivery destination, it is practically impossible to receive the package from the collection point and deliver it to the delivery destination.

JP 2020-64508 A

The problem that this invention aims to solve is that if the collection destination is far from the delivery destination, it is not possible to have an individual deliver the package.

The present invention includes a delivery manager terminal of a delivery manager that manages delivery information of collected packages, a server device that manages relay location information of a plurality of relay locations for storing and relaying the packages and deliverer identification information of deliverers registered in the area of each relay location, and a deliverer terminal of the deliverer, wherein the delivery manager terminal receives input of search conditions and receives a selection of a relay location for storing the package extracted from the relay locations managed by the server device based on the search conditions, and has the server device register packages in the area of the relay location to be stored at the selected relay location, and the deliverer terminal has the deliverer select a package to be delivered to a delivery destination from the packages registered at the relay locations in the area in which the deliverer is registered, The server device assigns the selected package to a deliverer of the deliverer terminal, and the server device extracts relay locations within the range of the search criteria from among the relay locations managed by the server device, presents the extracted relay locations to the delivery manager terminal to allow the delivery manager terminal to accept the selection of the relay location, and if the search conditions cannot be satisfied by a relay location within the range of the search conditions, extracts from the relay locations managed by the server device a relay location outside the area of the search conditions and that exceeds an upper limit of the delivery unit price in order to make up for the shortfall in the search conditions of the relay locations extracted within the range .

According to the present invention, by registering the local deliverers and packages at relay points and assigning the delivery of packages to the local deliverers, it becomes possible to have the packages delivered by individuals in the delivery destination area, regardless of the distance between the collection point and the delivery destination.

1 is a conceptual diagram of a delivery management system according to a first embodiment of the present invention. FIG. 2 is a block diagram showing a delivery manager terminal of the delivery management system of FIG. 1 . FIG. 2 is a block diagram showing a bringer terminal of the delivery management system of FIG. 1 . FIG. 2 is a block diagram showing a relay location terminal of the delivery management system of FIG. 1 . FIG. 2 is a block diagram showing a deliverer terminal of the delivery management system of FIG. 1. FIG. 2 is a block diagram showing a server device of the delivery management system of FIG. 1 . 13 is a flowchart showing a relay location selection process in delivery management. 13 shows an example of a selection screen. 13 shows an example of a combination extraction screen. 13 is a flowchart showing a package registration process in delivery management. 13 is a flowchart showing a package allocation process in delivery management. 13 shows an example of a luggage selection screen. 13 is a flowchart showing a package carrying-in process in delivery management. 13 shows an example of a carry-in instruction screen. 13 shows an example of a confirmation screen. 13 is a flowchart showing a delivery process in delivery management. FIG. 11 is a conceptual diagram showing a delivery management system according to a second embodiment of the present invention. FIG. 18 is a block diagram showing the delivery recipient terminal of FIG. 17. FIG. 18 is a block diagram showing the server device of FIG. 17.

The goal of having packages delivered to individuals in the delivery destination area, regardless of the distance between the collection point and delivery point, is achieved through a delivery management system that has packages in a region registered as a relay point delivered to a registered deliverer in that region.

That is, the delivery management system (1) includes a delivery manager terminal (3) for a delivery manager who manages the delivery of packages (P), a server device (11) that manages multiple relay locations (I) for storing and relaying packages (P) and deliverers registered in the areas of each relay location (I), and a deliverer terminal (9) for the deliverers.

The delivery manager terminal (3) allows the delivery manager to select a relay location (I) for storing the package (P) from among the relay locations (I) managed by the server device (11), and to register the package (P) in the area of the selected relay location (I) to be stored in the server device (11).

The deliverer terminal (9) allows the deliverer to select a package (P) to be delivered to the destination from among the packages (P) registered at the relay points (I) in the area in which the deliverer is registered.

The server device (11) assigns the selected package (P) to the deliverer at the deliverer terminal (9).

The server device (11) may extract relay locations (I) within the range of search conditions from the delivery manager terminal (3) from among the relay locations (I) it manages, and may present the extracted relay locations (I) to the delivery manager terminal (3) and accept the selection of the relay location (I).

At this time, if the search conditions cannot be satisfied by the relay locations (I) within the range of the search conditions, relay locations (I) that are outside the range of the search conditions and can supplement the relay locations (I) extracted within the range are extracted from the relay locations (I) that are managed.

The delivery management system (1) may also include a bringer terminal (5) of a bringer who brings in the registered package (P) at the selected relay location (I). In this case, the bringer terminal (5) accepts input of delivery status information indicating the delivery status of the brought-in package (P) at the relay location (I) and transmits the accepted delivery status information to a deliverer terminal (9) of a deliverer to which the brought-in package (P) is assigned.

The bringer terminal (5) may also receive a delivery instruction from the server device (11) and transmit the package identification information of the package (P) to be delivered based on the delivery instruction as delivery information to the server device (11), and the server device (11) may detect a delivery error of the package (P) based on the delivery information and the delivery instruction.

The server device (11) may also present delivery information of the parcel registered in the relay location (I) to the deliverer terminal (9) of the deliverer registered in the area of the relay location (I) and accept the selection of the parcel (P). At this time, if the selection of the parcel (P) is not accepted, the server device (11) may present the delivery information to the deliverer terminal (9) of the deliverer in the area neighboring the relay location (I) and accept the selection of the parcel (P).

The server device (11) may present partial delivery information of the parcel (P) registered at the relay location (I) to the delivery person terminal (9) and accept the selection of the parcel (P).

The delivery management system (1) may also include a relay location terminal (7) at each relay location (I). In this case, the relay location terminal (7) notifies the server device (11) when at least one recipient of a package (P) registered at the relay location (I) receives his/her package (P), and the server device (11) gives the recipient a reward that should have been given to the deliverer of the package (P) received by the recipient.

[Delivery management system]
FIG. 1 is a conceptual diagram of a delivery management system according to a first embodiment of the present invention.

The delivery management system 1 is configured by connecting a delivery manager terminal 3, a bringer terminal 5, a relay location terminal 7, a deliverer terminal 9, and a server device 11 so that they can communicate with each other via a network N. Note that being connected so that they can communicate does not mean that they are always connected, but rather that they are in a state where they can communicate with each other via a connection.

In this delivery management system 1, parcels P collected at the collection destination are brought to a local relay point I, and the parcels P are delivered from the relay point I to the delivery destination by a local deliverer.

The collection point is any location where package P can be collected, such as a logistics company's store, a convenience store, or a locker. The region is the area to which each relay point I belongs, and refers to the range within which delivery is possible from that relay point I. This region is set for each relay point I, and may be common to adjacent relay points I or may overlap partially.

There are multiple relay locations I, each of which is an area in which package P can be stored. This storage allows package P to be relayed to a local deliverer. In this embodiment, relay location I is a warehouse. Note that relay location I may also be a public facility, office, etc., as long as it is capable of storing package P.

In this embodiment, the relay location I has multiple storage units ST and storage spaces SS. The storage units ST are lockable cargo, racks, lockers, etc., and the storage spaces SS are non-lockable shelves, floors, etc. The deliverer is the person who carries out the delivery, and in this embodiment refers to an individual who is not a logistics company.

For ease of understanding, only one relay location I is shown in the diagram. Also, for ease of understanding, only one each of the delivery manager terminal 3, the bringer terminal 5, the relay location terminal 7, and the deliverer terminal 9 are shown.

[Delivery manager terminal]
FIG. 2 is a block diagram showing the delivery manager terminal 3 of the delivery management system 1 of FIG.

The delivery manager terminal 3 is a terminal operated by a delivery manager such as a logistics company that manages the delivery of parcels P. The delivery manager terminal 3 is an information processing device such as a personal computer, and is configured with a communication interface 13, a user interface 15, a control unit 17, a memory unit 19, etc.

The communication interface 13 is a communication device for sending and receiving data to and from external devices.

The user interface 15 is an input/output device that can display and input information, and is comprised of, for example, a display, a mouse, a keyboard, or a touch panel display.

The control unit 17 is a processor such as a CPU (Central Processing Unit) that controls each part of the delivery manager terminal 3, and the memory unit 19 is a memory device having a RAM (Random Access Memory), a ROM (Read Only Memory), a HDD (Hard Disk Drive), an SSD (Solid State Drive), etc.

The control unit 17 of this embodiment is configured to include a delivery information management unit 21, a relay location selection unit 23, and a parcel registration unit 25 by executing a program in the memory unit 19. Note that the delivery information management unit 21, the relay location selection unit 23, and the parcel registration unit 25 of the control unit 17 may be configured as a single processor or as separate processors.

The delivery information management unit 21 manages the delivery information of the collected parcel P. The delivery information includes the sender, delivery destination, address, size, weight, delivery date, etc. of the parcel P, and is input at the collection destination. Information input at the collection destination can be done using an information processing device such as a personal computer. The delivery information management unit 21 receives and acquires the delivery information input at the collection destination via the network N.

The relay location selection unit 23 allows the delivery manager to select a relay location I at which to store the package P from among the relay locations I managed by the server device 11. That is, the relay location selection unit 23 acquires relay location information for the relay location I from the server device 11, displays the relay location information acquired through the user interface 15, and accepts the delivery manager's selection of the relay location I. The relay location information includes the address, region, and size of the relay location I, the number and vacant number of storage units ST, the area of vacant storage space, the number of registered deliverers, the unit price, etc. The unit price is set arbitrarily by the relay location manager of the relay location I.

When acquiring relay location information, the relay location selection unit 23 accepts input of search conditions via the user interface 15 and transmits the input search conditions as search information to the server device 11. In response to this, the relay location selection unit 23 acquires the relay location information transmitted from the server device 11.

Search conditions can be, for example, area (region), size of space, number of storage units ST, number of registered deliverers, unit price, etc., but can be set arbitrarily.

When relay location information is obtained for relay location I found within the range of the search criteria and relay location I found outside the range of the search criteria, combinations that satisfy the search criteria are extracted using those relay locations I.

At this time, priority is given to relay locations I within the range of the search conditions, and if the search conditions cannot be satisfied by relay locations I within the range of the search conditions, the shortage of relay locations I within the range of the search conditions is supplemented by relay locations I outside the range of the search conditions.

In addition, "within the range of the search conditions" refers to a range of search conditions where the region matches the search conditions and where a parameter with an upper limit does not exceed that upper limit. "Outside the range of the search conditions" refers to a range of search conditions where the region does not match the search conditions and where a parameter with an upper limit exceeds that upper limit.

The selection information for relay location I is sent to server device 11 together with delivery manager identification information, such as a serial code that identifies the delivery manager.

The parcel registration unit 25 allows the delivery manager to register the parcel P to be stored at the selected relay location I in the server device 11. The parcel P to be stored at the relay location I is the parcel P whose delivery destination is the area of this relay location I (regional parcel P).

When registering a package, the package registration unit 25 associates the registration destination relay location I with the package P to be registered via the user interface 15.

When associating, relay location information of relay location I where package P is registered is obtained from server device 11, and the delivery information of package P to be registered is associated with the acquired relay location information. In addition to newly acquiring relay location information from server device 11 and using it, it is also possible to use information acquired when relay location I was selected. The associated relay location information and delivery information are sent to server device 11 together with the delivery manager identification information.

[Delivery User Terminal]
FIG. 3 is a block diagram showing the bringer terminal 5 of the delivery management system 1 of FIG.

The bringer terminal 5 is a terminal of a bringer who brings in the luggage P registered to the selected relay location I. The bringer collects the luggage P from the collection destination or the delivery manager's temporary storage location, and brings the collected luggage P to the relay location I. The temporary storage location is a warehouse or the like where luggage P collected from the collection destination is collected and temporarily stored. In this embodiment, the delivery is performed from the temporary storage location to the relay location I.

The bringer terminal 5 is an information processing device such as a smartphone or tablet terminal, and is configured with a communication interface 27, a user interface 29, an imaging unit 31, a control unit 33, a memory unit 35, etc.

The communication interface 27, user interface 29, control unit 33, and memory unit 35 have the same hardware configuration as the communication interface 13, user interface 15, control unit 17, and memory unit 19 of the delivery manager terminal 3.

The imaging unit 31 is an imaging device consisting of a CCD camera, a CMOS camera, etc.

The control unit 33 controls each part of the bringer terminal 5, and by executing a program in the memory unit 35, is configured to include a delivery instruction receiving unit 37, a shipping notification unit 39, a delivery notification unit 41, and a delivery status notification unit 43. Note that the delivery instruction receiving unit 37, the shipping notification unit 39, the delivery notification unit 41, and the delivery status notification unit 43 of the control unit 33 may be configured as a single processor or as different processors.

The delivery instruction reception unit 37 receives instructions from the server device 11 to deliver the package P to the relay location I. The delivery instructions include deliverer identification information such as the deliverer name, relay location identification information such as the serial code, name, and address of the delivery destination, delivery information for the package P to be delivered, etc. The received delivery instructions are presented to the deliverer via the user interface 27.

The shipment notification unit 39 notifies the server device 11 of the shipped package P at the time of shipment for delivery to the relay location I. The time of shipment refers to, for example, loading onto a transport vehicle such as a truck.

The notification to the server device 11 is performed by sending the parcel identification information of the parcel P to be brought in and the delivery manager identification information to the server device 11 as shipping information. The shipping information is information indicating that the parcel P is being shipped. The parcel identification information is received by reading a barcode using the imaging unit 31, manually using the user interface 27, etc.

The delivery notification unit 41 notifies the server device 11 that the package P has been delivered to the relay location I. In this embodiment, delivery refers to the time when the package P is unloaded from a truck or the like or when the package P is stored in the storage facility ST at the relay location I.

The notification to the server device 11 is performed by transmitting the luggage identification information of the luggage P to be brought in as delivery information to the server device 11. The luggage identification information here may also be received by reading a barcode using the imaging unit 31 or manually using the user interface 27. The delivery information is information that indicates the delivery of the luggage P.

The delivery status notification unit 43 notifies the server device 11 of the delivery status of the luggage P. Notification to the server device 11 is performed by sending delivery status information indicating the delivery status of the luggage P to the server device 11. The delivery status information includes specific information of the storage facility ST which is the delivery location, lock key information of the storage facility ST, the arrangement of the delivered luggage P and a photograph showing this arrangement, etc.

The input of delivery status information is received by the delivery status notification unit 43 via the user interface 27 and the imaging unit 31. The received delivery status information is sent to the server device 11.

[Relay location terminal]
FIG. 4 is a block diagram showing the relay location terminal 7 of the delivery management system 1 of FIG.

The relay location terminal 7 is an information processing device such as a personal computer, smartphone, or tablet terminal that is installed at the relay location I and can be operated by the relay location manager. In this embodiment, the relay location terminal 7 is configured with a communication interface 45, a user interface 47, a control unit 49, a memory unit 51, etc.

The communication interface 45, user interface 47, control unit 49, and memory unit 51 have the same hardware configuration as the communication interface 13, user interface 15, control unit 17, and memory unit 19 of the delivery manager terminal 3.

However, the control unit 49 controls each part of the relay location terminal 7, and is configured to include an entry/exit management unit 53, a locking management unit 55, and a relay location information transmission unit 56 by executing a program in the memory unit 51. Note that the entry/exit management unit 53, the locking management unit 55, and the relay location information transmission unit 56 of the control unit 49 may be configured as a single processor or as separate processors.

The entry/exit management unit 53 manages entry and exit to the relay location I. The relay location I requires input of personal authentication information such as biometric information at an entrance 57 such as a gate or door, and the entry/exit management unit 53 obtains the input biometric information via a wired or wireless connection to perform personal authentication.

The locking management unit 55 manages the locking of the storage ST. The storage ST is connected to the relay location terminal 7 via a wired or wireless connection, and the locking management unit 55 is notified of the locking and unlocking of the storage ST.

As a notification of locking, locking information including the identification information of the locked storage ST and the locking time is transmitted from the storage ST, and as a notification of unlocking, unlocking information including the identification information of the unlocked storage ST and the unlocking time is transmitted from the storage ST.

The storage unit ST in this embodiment can be locked and unlocked by an electronic lock. Locking can be performed automatically when the door of the storage unit ST is closed. However, the storage unit ST may also be locked by inputting a key. It may also be locked by setting a key through a user interface (not shown) of the storage unit ST. Unlocking can be performed in response to key input through a user interface (not shown) of the storage unit ST.

The key is a character string specified by the delivery instruction in this embodiment. The key may be entered at the bringer terminal 5 or the deliverer terminal 9 described below. In this case, the key information may be sent to the storage facility ST, the relay location terminal 7, or the server device 11 via wireless communication such as Bluetooth (registered trademark) or Wi-Fi (registered trademark) or the Internet.

In this case, locking and unlocking can be performed by generating an unlocking signal in the storage ST or the relay location terminal 7 in response to a key inquiry. The key inquiry can be performed in the storage ST, the relay location terminal 7, or the server device 11.

The relay location information transmission unit 56 receives relay location information from the relay location manager, etc., and transmits it to the server device 11. Reception of relay location information can be performed via the user interface 47.

[Delivery person terminal]
FIG. 5 is a block diagram showing the deliverer terminal 9 of the delivery management system 1 of FIG.

The deliverer terminal 9 is a terminal of a deliverer registered in the area of each relay location I. The deliverer terminal 9 is an information processing device such as a smartphone or tablet terminal, and is configured with a communication interface 59, a user interface 61, an imaging unit 63, a control unit 65, a memory unit 67, etc.

The communication interface 59, user interface 61, imaging unit 63, control unit 65, and memory unit 67 have the same hardware configuration as the communication interface 27, user interface 29, imaging unit 31, control unit 33, and memory unit 35 of the bringer terminal 5.

The control unit 65 controls each part of the delivery person terminal 9, and is configured to include a parcel selection unit 69, a delivery start notification unit 71, and a delivery completion notification unit 73 by executing a program in the memory unit 67. The parcel selection unit 69, delivery start notification unit 71, and delivery completion notification unit 73 of the control unit 65 may be configured as a single processor or as separate processors.

The package selection unit 69 allows the deliverer to select the package P to be delivered to the delivery destination from among the packages P registered at the relay location I in the area in which the deliverer is registered. The package P selection information is sent to the server device 11 together with the deliverer identification information, such as the deliverer's ID.

When selecting a package P, the package selection unit 69 acquires delivery information for the package P registered at the relay location I from the server device 11, displays the acquired delivery information for the package P via the user interface 61, and accepts the delivery person's selection of the package P.

The delivery information obtained is delivery information for package P at relay point I in the area where the deliverer is registered, but as described below, it may also be delivery information for package P that has already been registered at relay point I in a neighboring area.

The delivery information of the parcel P is acquired by sending it from the server device 11 in a push-type manner. However, the delivery information may be sent in a pull-type manner in combination with the push-type manner, or in a pull-type manner alone. As an example of pull-type sending, when an application is launched on the shipper terminal 9 or when the parcel selection screen is launched, the parcel selection unit 69 may request the sending of delivery information, and in response, the delivery information may be sent from the server device 11.

The delivery start notification unit 71 notifies the server device 11 that delivery of the package P to the delivery destination has started. Delivery starts, for example, when the package P is received at the relay location I.

The notification to the server device 11 is performed by sending the parcel identification information of the parcel P to the server device 11 as delivery start information. The delivery start information is information indicating that delivery of the parcel P from the relay location I to the delivery destination has started. The parcel identification information is received by, for example, reading a barcode with the imaging unit 63.

The delivery completion notification unit 73 notifies the server device 11 that the package P has been delivered to the delivery destination. Delivery is completed, for example, when the package P is handed over to the delivery destination.

Similar to when delivery is started, notification to the server device 11 is performed by transmitting the parcel identification information of the parcel P to the server device 11 as delivery completion information. The parcel identification information is received by, for example, reading a barcode with the imaging unit 63.

[Server device]
FIG. 6 is a block diagram showing the server device 11 of the delivery management system 1 of FIG.

The server device 11 manages multiple relay locations I and the deliverers registered in the area of each relay location I. The server device 11 is an information processing device, and has a communication interface 75, a control unit 77, a memory unit 79, etc.

The communication interface 75, the control unit 77, and the memory unit 79 have the same hardware configuration as the communication interface 13, the control unit 17, and the memory unit 19 of the delivery manager terminal 3.

However, the control unit 77 controls each part of the server device 11, and by executing the program in the memory unit 79, the control unit 77 is configured to include a relay location management unit 81, a parcel management unit 83, a deliverer management unit 85, a relay location search unit 87, a parcel allocation unit 89, a delivery management unit 91, and a delivery status information transmission unit 93. Note that the relay location management unit 81, the parcel management unit 83, the deliverer management unit 85, the relay location search unit 87, the parcel allocation unit 89, the delivery management unit 91, and the delivery status information transmission unit 93 of the control unit 77 may be configured as a single processor or as different processors.

The relay location management unit 81 manages the relay location I. The relay location I to be managed is registered in advance in the delivery management system 1 by the relay location manager. Any appropriate method can be used for registration, and for example, it may be performed through a written application or an electronic application via the Internet, etc.

In the management of relay location I, relay location information such as the address, area, size, number of storage units ST, number of vacant units, vacant floor space, number of registered deliverers, and unit price of relay location I is managed. The relay location information is received from relay location terminal 7. In addition, the relay location information is updated each time it is received from relay location terminal 7, and is managed in real time.

In addition, the relay location management unit 81 manages relay location I by receiving relay location I selection information and delivery manager identification information from the delivery manager terminal 3, and manages the delivery manager's usage status of relay location I.

The parcel management unit 83 manages parcels P to be stored for each relay location I and for each delivery manager. In this management, parcels P to be stored at the relay location I of the delivery manager are registered based on the relay location information and delivery information received from the delivery manager terminal 3.

The deliverer management unit 85 manages deliverers registered in the area of the relay location I. Delivers are registered in advance in the delivery management system 1 by the deliverers. Any appropriate method can be used for registration, for example, through a written application or an electronic application via the Internet, etc. In the delivery driver registration of this embodiment, a status is set for each relay location I, so the deliverer is registered for the relay location I.

To manage the shipper, the shipper's identification information, such as the shipper's address, name, and serial number, is associated with the delivery information of the assigned package P.

The relay location search unit 87 searches for a relay location I that matches the search criteria received from the delivery manager terminal 3. In this embodiment, it searches for a relay location I whose area matches the search criteria and whose other parameters are within the range of the search criteria. The relay location information of the retrieved relay location I is sent to the delivery manager terminal 3.

If there is no relay location I that exactly matches the search criteria, the relay location search unit 87 extracts a combination of multiple relay locations I that satisfies the search criteria.

Furthermore, if the relay location search unit 87 cannot satisfy the search conditions with relay locations I within the range of the search conditions, it also searches for relay locations I outside the range of the search conditions. Here, the relay locations I outside the range of the search conditions that are searched for satisfy the search conditions excluding the region and parameters that exceed the upper limit when combined with relay locations I found within the range of the search conditions.

The package allocation unit 89 allocates the package P selected at the deliverer terminal 9 to the deliverer of that deliverer terminal 9. That is, the package allocation unit 89 transmits (presents) delivery information of the package P registered at the relay location I to the deliverer terminal 9 of the deliverer registered in the area of the relay location I, and accepts the selection of the package P. In this embodiment, the selection information for the package P, in which unit price information from the relay location information of the relay location I is added to the delivery information to be transmitted, is transmitted to the deliverer terminal 9.

Then, when the package P selection information and the deliverer identification information transmitted from the deliverer terminal 9 are received and the selection of the package P is accepted, the package allocation unit 89 assigns the selected package P to the deliverer of the sender terminal 9 as a delivery target based on the received information.

If the selection of package P is not accepted, the selection of package P is accepted by transmitting (presenting) delivery information to the delivery person terminal 9 of the delivery person in the neighboring area of the relay location I. When assigning package P to a delivery person in the neighboring area, the unit price in the unit price information added to the delivery information is changed. The unit price may be changed according to a preset criterion. For example, the unit price is increased if the burden on the delivery person in the neighboring area increases based on criteria such as the distance between relay location I and the relay locations in the neighboring area.

The carrying-in management unit 91 manages the carrying-in of luggage P to the relay location I. That is, the carrying-in management unit 91 sends carrying-in instructions to the carrying-in person it manages and has them carry it in. In managing the carrying-in person, it manages carrying-in person information such as the carrying-in person's name, affiliation, jurisdiction, location, serial code, etc.

The delivery management unit 91 of this embodiment sends a delivery instruction to the delivery person when the allocation of the package P to the delivery person is completed or at a specified timing thereafter. Therefore, the delivery manager does not need to give a delivery instruction.

The carry-in instruction specifies the relay location I, the cargo P to be carried there, the storage ST at the relay location I, and the key for the storage ST. The carry-in instruction information is stored in the memory unit 79.

The delivery management unit 91 also checks the shipping information from the bringer terminal 5 against the delivery instruction information to determine whether there have been any shipping errors. If a shipping error is detected, the delivery management unit 91 notifies the bringer terminal 5 of the shipping error. For example, a missed shipment or erroneous shipment is notified using baggage identification information. This encourages the bringer to correct the shipment, ensuring the reliability of the shipment.

Furthermore, the delivery management unit 91 checks the delivery information and delivery instruction information from the bringer terminal 5 to determine whether there are any delivery errors. If a delivery error is detected, the delivery management unit 91 notifies the bringer terminal 5 of the delivery error. For example, a missed delivery or erroneous delivery is notified using baggage identification information. This encourages the bringer to correct the delivery, and ensures the reliability of the delivery.

To correct the delivery, the delivery person retrieves the luggage P that was erroneously delivered or re-delivers the luggage P that was omitted. The delivery management unit 91 can issue a recovery instruction or re-delivery instruction similar to the delivery instruction to recover or re-deliver the luggage P.

The delivery status information transmission unit 93 transmits the delivery status information received from the bringer terminal 5 to the deliverer terminal 9. This allows the delivery status information received at the bringer terminal 5 to be transmitted to the deliverer terminal 9 of the deliverer to which the delivered package P is assigned. As a result, the delivery status information is shared with the deliverer, making it easy for the deliverer to receive the package P.

[Shipping Management]
In the delivery management of this embodiment, the delivery manager selects a relay location I for relaying the package P and registers the local package P at the selected relay location I. Next, the deliverer is made to select and assign the delivery of the registered package P. Next, the deliverer is made to carry in the registered package P at the relay location I. Then, the deliverer is made to deliver the package P from the relay location I to the delivery destination.

[Relay location selection process]
7 is a flowchart showing the relay location selection process in the delivery management. The relay location selection process is a process for selecting a relay location I for storing a package P from among the relay locations I.

In step S1, the delivery manager terminal 3 accepts input of search conditions for the relay location I. Search conditions can be input on a condition input screen displayed via the user interface 15.

The search conditions are, for example, the area (region), the size of the space, the number of storage facilities ST, the number of registered deliverers, the unit price, etc. The unit price is the unit price as a reward when the deliverer delivers the package P. The relay location selection unit 23 allows the user to select these conditions on the condition input screen. The selected search conditions are transmitted to the server device 11 as search information.

In step S2, the server device 11 searches for a relay location I that matches the search conditions of the received search information. In other words, the server device 11 searches for a relay location I that matches the search conditions and has a parameter with an upper limit that does not exceed the upper limit.

For example, if the search criteria are prefecture △ city, number of storage STs 10, number of packages P 5000, number of deliverers 50, and unit price 100 yen or less, the search will search for relay locations I in prefecture △ city with unit prices of 100 yen or less.

If the number of extracted relay locations I is equal to or greater than a predetermined number, the lower relay locations I that exceed the predetermined number may be omitted. Lower relay locations I are those that have a low degree of match with other parameters of the search conditions.

If there is no intermediate location I that exactly matches the search criteria, the search will also search for intermediate locations I outside the range of the search criteria. In other words, the search will be performed outside the area of the search criteria and within the range of any parameters that have upper limits.

The relay location information for relay location I thus found is sent to the delivery manager terminal 3.

In step S3, the delivery manager terminal 3 accepts the selection of the relay location I. The relay location I can be selected by displaying the relay location information received from the server device 11 via the user interface 15 and accepting the selection of the relay location I from the delivery manager. FIG. 8 is an example of the selection screen S.

The selection screen S displays, for example, relay location I searched within the search criteria in a selectable manner ("Search Results" in FIG. 9), and also displays a decision button DB for deciding the selection of relay location I. When the decision button DB is selected, the selection of relay location I is decided, and the selection information of relay location I is sent to the server device 11.

On the other hand, the selection screen S displays the relay location I found outside the range of the search criteria as a recommendation, and also displays an input section IP for the allowable range of parameters that exceed the upper limit, and a search button SB.

When the allowable range of parameters is entered and the search button SB is selected, combinations that satisfy the search criteria other than the region or parameters that exceed the upper limit are extracted from relay locations I found within the range of the search criteria and relay locations I found outside the range of the search criteria.

At this time, priority is given to intermediate location I within the range of the search conditions. In other words, the missing parameters of intermediate location I within the range of the search conditions are supplemented by intermediate location I outside the range of the search conditions.

Figure 9 shows an example of a combination extraction screen E. In the example of Figure 9, warehouse B, which is a relay location I, is within the range of the search conditions, the number of storage units ST (racks in Figure 9) is 6, the number of packages P is 3,000, and the number of deliverers is 30, so there is a shortage of 4 storage units ST, 2,000 packages P, and 20 deliverers compared to the search conditions. For this reason, the shortage is made up by warehouse C, which is a relay location outside the range of the search conditions.

This combination extraction screen E displays the extracted combination of relay locations I in a selectable manner, and also displays a confirmation button CB to confirm the selection. When the confirmation button CB is selected, the selection of relay location I is confirmed, and the selection information of relay location I and the delivery manager identification information are sent to the server device 11.

In step S4, the server device 11 confirms the selection of the relay location I. That is, the server device 11 receives the selection information of the relay location I and the delivery manager identification information from the delivery manager terminal 3 of the delivery manager, and sets the status of the relay location I to "in use by the selected delivery manager."

[Luggage registration process]
10 is a flow chart showing the package registration process in the delivery management. The package registration process is a process for registering a package P to be stored at a selected relay point I.

In step S11, the delivery manager terminal 3 acquires relay location information for relay location I, where package P is to be registered.

When registering a package P following the selection of a relay location I, the relay location information can be obtained from the storage unit 19 of the delivery manager terminal 3. On the other hand, when registering a package P separately from the selection of a relay location I, the relay location information for the relay location I can be obtained by requesting the server device 11 to transmit the relay location information.

In step S12, the delivery manager terminal 3, in response to the acquisition of the relay location information, causes the user to select a relay location I to which the package P is to be registered. The selection may be made on a package registration screen or the like displayed via the user interface 15.

In step S13, the delivery manager terminal 3 accepts the parcel P to be registered at the selected relay location I. That is, the delivery manager terminal 3 allows the user to select the parcel P to be registered, and associates the delivery information of the selected parcel P with the relay location information of the relay location I selected in step S12. This association may be performed on a parcel registration screen or the like displayed via the user interface 15. The delivery information of the parcel P is obtained from the memory unit 17.

The associated relay location information and delivery information are sent to the server device 11 together with the delivery manager identification information.

In step S14, the server device 11 registers and manages the package P at the relay location I of the delivery manager. That is, as the registration of the package P at the relay location I, the server device 11 associates and retains the relay location information, delivery information, and delivery manager identification information received from the delivery manager terminal 3.

[Luggage allocation processing]
11 is a flow chart showing the package allocation process in the delivery management. The package allocation process is a process for allocating packages P registered at a relay point I to a deliverer.

In step S21, the deliverer terminal 9 acquires delivery information for the package P from the server device 11. The acquired delivery information for the package P is the delivery information for the package P registered at the relay location I in the area in which the deliverer is registered. The delivery information can be acquired by making a request from the deliverer terminal 9 to the server device 11.

In step S22, the deliverer terminal 9 prompts the deliverer to select the package P to be delivered to the delivery destination. This selection is made from the packages P registered at the relay location I, based on the delivery information acquired from the server device 11. The selection of the package P can be made on the package selection screen PS via the user interface 61.

Figure 12 shows an example of the luggage selection screen PS.

In this embodiment, the package selection screen PS partially displays the delivery information of the package P and accepts the selection of the package P. In this embodiment, the sender is asked to set the display level of the delivery information at the time of collection, and the delivery information is displayed according to that display level.

For example, when the display level of the sender and delivery destination is 1, the name is not displayed and the address is displayed only up to the city, ward, town, or village, and when the display level is 2, only the family name is displayed and the address is displayed up to the town name. In this way, the display range is gradually adjusted according to the display level. This improves security and prevents the delivery person from selecting packages P with a specific delivery destination.

In this embodiment, the parcel selection screen PS displays a check button TB, and selecting the check button TB confirms the selection of the parcel P. After the selection of the parcel P is confirmed, the parcel selection unit 69 transmits the selection information of the parcel P together with the shipper identification information to the server device 11.

In step S23, the server device 11 assigns the selected package P to a deliverer. That is, when the server device 11 receives the selection information and deliverer identification information of the package P transmitted from the deliverer terminal 9, it associates the delivery information of the package P with the deliverer identification information of the deliverer of the sender's terminal 9 based on the received information.

[Luggage handling]
13 is a flow chart showing a package carrying-in process in delivery management. The package carrying-in process is a process for carrying a package P into a relay point I.

In step S31, the server device 11 issues a delivery instruction to the deliverer. In this embodiment, when the allocation of the package P to the delivery person is completed, the server device 11 issues a delivery instruction to the delivery person for the package P. The deliverer to whom the delivery instruction is to be sent may be set in advance for each relay location I, etc.

In step S32, the bringer terminal 5 receives and accepts an instruction from the server device 11 to bring the luggage P to the relay location I. Upon accepting the bring-in instruction, the bringer checks the contents of the bring-in instruction on the bring-in instruction screen D via the user interface 29, and performs work toward shipping the luggage P at the temporary storage location. Work toward shipping includes, for example, collecting the luggage P and loading the collected luggage P onto a truck, etc.

Figure 14 shows an example of a delivery instruction screen D. In addition to the name of the deliverer and the relay location address, this delivery instruction screen D displays a delivery information list T1, a sorting specification section SO, a sorted list T2, a delivery location specification section DD, and a delivery completion button CO.

The delivery information list T1 is rearranged into a rearranged list T2 of delivery information according to input in the sorting specification section SO. The delivery location specification section DD inputs specific information of the storage ST within the relay location I, which is the delivery location. The delivery completion button CO is selected when delivery is complete.

In step S33, the bringer terminal 5 accepts the baggage identification information of the baggage P to be shipped. In this embodiment, the baggage identification information is accepted by reading the barcode with the imaging unit 31 when the baggage P is shipped to the relay location I. Whether or not it is time of shipment can be determined by accepting the baggage identification information on the shipping screen, adding location information obtained by GPS, etc.

Then, upon completion of receipt of the parcel identification information, the bringer terminal 5 transmits the parcel identification information of the parcel P to the server device 11 as shipping information. Completion of receipt of the parcel identification information can be performed by operating a button on the user interface 29, etc.

In step S34, the server device 11 checks the shipping information and the delivery instruction information from the bringer terminal 5 to determine whether there is a shipping error. If a shipping error is detected, the process proceeds to step S35. If a shipping error is not detected, the server device 11 changes the status of the package P to be shipped to "shipped" and proceeds to step S36.

In step S35, the server device 11 notifies the bringer terminal 5 of the shipping error. The bringer can be prompted to correct the shipment by having them confirm this notification on the user interface 29. After correcting the shipment, the process can be returned to step S33 and executed from accepting the package identification information.

Once the loading of the package P onto the truck or the like is completed, the package P is shipped to the relay point I. At the relay point I, the processing from step S36 onwards is carried out.

In step S36, the bringer terminal 5 accepts the baggage identification information of the brought-in baggage P. The baggage identification information is accepted at this time by reading the barcode with the imaging unit 31 when the baggage P is brought in, such as when it is unloaded from a truck or the like. Whether or not it is the time of bringing in the baggage can be determined by accepting the baggage identification information on the bring-in screen, adding location information obtained by GPS, etc.

Then, upon completion of receipt of the baggage identification information, the bringer terminal 5 transmits the baggage identification information of the baggage P to the server device 11 as delivery information. Completion of receipt of this baggage identification information can also be performed by operating a button on the user interface 29, etc.

In step S37, the server device 11 checks the delivery information and delivery instruction information from the delivery person terminal 5 to determine whether there are any delivery errors. If a delivery error is detected, the process proceeds to step S38. If no shipping error is detected, the server device 11 changes the status of the delivered parcel P to "delivered" and proceeds to step S39.

In step S38, the server device 11 notifies the bringer terminal 5 of the delivery error. The bringer can be prompted to correct the delivery by having them confirm this notification on the user interface 29. If the delivery error can be corrected at relay point I, the process can be returned to step S36 and executed from the receipt of the baggage identification information.

In step S39, the bringer terminal 5 determines whether the delivery is complete. Specifically, the bringer terminal 5 accepts input of the bring-in complete button on the bring-in instruction screen D in FIG. 13. When the bring-in complete button input is accepted, the delivery is completed and the process proceeds to step S40.

In step S40, the bringer terminal 5 accepts the input of the delivery status information. Specifically, the bringer terminal 5 displays a confirmation screen G via the user interface 29 to accept the input of the delivery status information.

Figure 15 shows an example of a confirmation screen G. On this confirmation screen G, specific information about the storage facility ST, which is the loading location, key information for the storage facility ST, and the arrangement of the loaded luggage P are entered by text input. Photos taken in advance by the imaging unit 31 are attached.

When the bringer terminal 5 receives the delivery status information, it transmits it to the server device 11. In other words, when the input of the delivery status information is completed, the bringer terminal 5 transmits the delivery status information to the server device 11. The input of the delivery status information is completed by selecting the work complete button OC on the confirmation screen G.

In step S41, the server device 11 transmits the delivery status information received from the bringer terminal 5 to the deliverer terminal 9. This allows the delivery status information received at the bringer terminal 5 to be shared with the deliverer, making it easy for the deliverer to receive the package P.

[Shipping Processing]
16 is a flow chart showing the delivery process in the delivery management. The delivery process is a process performed when a deliverer receives a package P at a relay point I and delivers it to a delivery destination.

When the deliverer receives the delivery status information at the deliverer terminal 9, the deliverer recognizes that the package P has been delivered to the relay location I. In response, the deliverer delivers the package P from the relay location I to the delivery destination.

In step S51, the deliverer terminal 9 accepts the parcel identification information of the parcel P to be delivered. In this embodiment, the parcel identification information is accepted by reading the barcode with the imaging unit 63 at the start of delivery, such as when the parcel P is received at the relay location I. Whether or not it is the start of delivery can be determined by accepting the parcel identification information on the delivery start screen, adding location information obtained by GPS, etc.

Upon completion of receipt of the parcel identification information, the parcel identification information of the parcel P is transmitted to the server device 11 as delivery start information. Completion of receipt of this parcel identification information can be performed by operating a button on the user interface 61, etc.

In step S52, the server device 11 accepts the start of delivery of the package P. That is, the server device 11 changes the status of the package P to "in delivery" based on the received delivery start information.

In step S53, the deliverer terminal 9 accepts the parcel identification information of the delivered parcel. The parcel identification information is accepted by reading the barcode with the imaging unit 63 when delivery is completed, such as when the parcel P is delivered to the delivery destination. Whether or not delivery is completed can be determined by accepting the parcel identification information on the delivery completion screen, adding location information obtained by GPS, etc.

When the receipt of the parcel identification information is completed, the parcel identification information of the parcel P and the deliverer identification information are sent to the server device 11 as delivery completion information. The receipt of this parcel identification information can be completed by operating a button on the user interface 61, etc.

In step S54, the server device 11 accepts the completion of delivery of the package P. That is, the server device 11 changes the status of the package P to "delivery completed" based on the received delivery completion information. In this way, the delivery of the package P is completed.

[Effects of Example 1]
As described above, in the delivery management system 1 of this embodiment, the delivery manager terminal 3 allows the delivery manager to select a relay location I at which to store the package P from among the relay locations I managed by the server device 11, and also allows the delivery manager to register in the server device 11 the package P in the area of the selected relay location I to be stored at the selected relay location I.

The deliverer terminal 9 allows the deliverer to select the package P to be delivered to the destination from among the packages P registered at the relay location I in the area in which the deliverer is registered.

Then, the server device 11 assigns the selected package P to the deliverer of the deliverer terminal 9.

Therefore, by registering the local deliverer and package P at relay location I and assigning the delivery of package P to the local deliverer, it is possible to have an individual deliverer in the delivery destination area deliver the package, regardless of the distance between the collection point and the delivery destination.

The server device 11 extracts relay locations I from among those that manage relay locations I within the range of the search conditions from the delivery manager terminal 3, presents the extracted relay locations I to the delivery manager terminal 3, and accepts the selection of the relay location I. Then, if the search conditions cannot be satisfied by relay locations I within the range of the search conditions, the server device 11 extracts relay locations I from among those that manage relay locations I that are outside the range of the search conditions and that can supplement the relay locations I extracted within the range.

Therefore, in this embodiment, the parameters of relay location I within the range of the search criteria can be supplemented with relay location I outside the range of the search criteria to satisfy the search criteria, thereby improving convenience.

The delivery management system 1 of this embodiment includes a bringer terminal 5 of a bringer who brings in a package P registered at a selected relay location I, and the bringer terminal 5 accepts input of delivery status information indicating the delivery status of the brought-in package P at the relay location I, and transmits this accepted delivery status information to a deliverer terminal 9 of the deliverer to which the brought-in package P is assigned.

Therefore, the deliverer can confirm that the assigned package P has been delivered to the relay location I by receiving the delivery status information, and can understand the delivery status. Therefore, the deliverer can go to pick up the package P to be delivered according to the delivery status information, and can carry out the work smoothly when receiving the package.

The bringer terminal 5 also receives a delivery instruction from the server device 11 and transmits the luggage identification information of the luggage P to be delivered based on the delivery instruction to the server device 11 as delivery information, and the server device 11 detects any errors in delivering the luggage P based on the delivery information and the delivery instruction.

Therefore, in this embodiment, by detecting delivery errors, the reliability of delivery can be guaranteed.

The server device 11 presents delivery information of the package P registered in the relay location I to the deliverer terminal 9 of the deliverer registered in the area of the relay location I and accepts the selection of the package P, and if the selection of the package P is not accepted, presents the delivery information to the deliverer terminal 9 of the deliverer in the area neighboring the relay location I and accepts the selection of the package.

Therefore, even if it is not possible to assign package P to a local delivery person, package P can be assigned to a delivery person in a neighboring area, making it possible to more reliably achieve individual delivery.

The server device 11 presents partial delivery information of the package P registered at the relay location I to the delivery person terminal 9 and accepts the selection of the package P.

Therefore, the delivery management system 1 of this embodiment improves security when an individual acts as a deliverer, and prevents the deliverer from selecting packages P with specific delivery destinations.

Fig. 17 is a conceptual diagram showing a delivery management system according to a second embodiment of the present invention, Fig. 18 is a block diagram showing the recipient terminal of Fig. 17, and Fig. 19 is a block diagram showing the server device of Fig. 17. Note that in the second embodiment, components corresponding to those in the first embodiment are given the same reference numerals and duplicated explanations are omitted.

The delivery management system 1 of this embodiment is equipped with a recipient terminal 12 of the recipient. The rest is the same as in Example 1.

The recipient terminal 12 is a terminal of the recipient who is the recipient of the package P. This recipient terminal 12 is an information processing device such as a smartphone or tablet terminal, and is configured with a communication interface 95, a user interface 97, a control unit 99, a memory unit 101, etc.

The communication interface 95, user interface 97, control unit 99, and memory unit 101 have the same hardware configuration as the communication interface 59, user interface 61, control unit 65, and memory unit 67 of the delivery terminal 9.

However, the control unit 99 controls each part of the recipient terminal 12, and by executing a program in the memory unit 101, it is provided with a package selection unit 69, a delivery start notification unit 71, a delivery completion notification unit 73, and a receipt designation unit 103. The package selection unit 69, delivery start notification unit 71, and delivery completion notification unit 73 have the same functions as the package selection unit 69, delivery start notification unit 71, and delivery completion notification unit 73 of the deliverer terminal 9.

The receipt designation unit 103 allows the recipient to select his/her own package P and designate that he/she will go to the relay location I to pick up the package P himself/herself. When selecting the package P, the receipt designation unit 103 acquires delivery information for the recipient's package P from the server device 11, displays the delivery information for the package P acquired through the user interface 97, and accepts the selection of the package P by the recipient. The delivery information can be acquired in response to a request to the server device 11 via the user interface 97.

The package selection unit 69 allows the selection of a package P (neighboring package P) belonging to another person whose delivery destination is in the vicinity of the address of the recipient of the recipient terminal 12. The selection of the neighboring package P is performed in the same manner as the package selection unit 69 of the deliverer terminal 9.

The parcel allocation unit 89 of the server device 11 transmits delivery information of nearby parcels P registered at the relay location I to the recipient's terminal 12 to enable the selection of nearby parcels P. The delivery information of the nearby parcels P may be transmitted when the parcel allocation unit 89 accepts the selection of the recipient's own parcel P or when the recipient transmits delivery information of the recipient's own parcel P.

Then, when the package allocation unit 89 accepts the selection of a nearby package P of another person at the recipient terminal 12, it sends a message to the recipient (other person) of the selected nearby package P asking whether or not to request the recipient of the recipient terminal 12 to deliver the nearby package P. In response, when the package allocation unit 89 accepts the request from the recipient (other person) of the selected nearby package P, it allocates the nearby package P to the recipient of the recipient terminal 12.

The server device 11 of this embodiment further includes a reward granting unit 105, which is provided by the control unit 77 executing a program in the memory unit 79. When a package P is received by the recipient of the recipient terminal 12 or a nearby package P is delivered, the reward granting unit 105 grants the package P to the recipient of the recipient terminal 12 the reward that should have been given to the deliverer to whom the package P was assigned.

When the recipient at the recipient terminal 12 receives his/her package P, an operator inputs information at the relay location terminal 7, and this input information is sent to the server device 11 to notify the recipient that he/she has received his/her package P. In response, the reward granting unit 105 in the server device 11 grants a reward to the recipient at the recipient terminal 12.

On the other hand, when the recipient of the recipient terminal 12 delivers a nearby package P to another person, when the server device 11 receives a delivery completion notification from the recipient terminal 12, the reward granting unit 105 of the server device 11 grants a reward to the recipient of the recipient terminal 12 in response to the delivery completion notification.

Therefore, in this embodiment, the recipient can be actively encouraged to pick up their package P, and the recipient who goes to pick up the package can be used as the deliverer. In addition, this embodiment can achieve the same effects as the first embodiment.

In addition, if the package P is a wearable item such as clothing, the recipient can try on the package P he or she receives at the relay point I and, if they do not like it, can request a return on the spot, improving convenience.

Furthermore, if the recipient opens the package P at the relay point I, the packaging, such as the cardboard box, can be collected at the relay point I, further improving convenience.

1 Delivery management system 3 Delivery manager terminal 5 Carrier terminal 7 Relay location terminal 9 Deliverer terminal 11 Server device P Package I Relay location

Claims (5)

A delivery manager terminal of a delivery manager who manages delivery information of collected packages;
A server device that manages relay location information of a plurality of relay locations for storing and relaying the package and deliverer identification information of deliverers registered in the area of each relay location;
A deliverer terminal of the deliverer,
The delivery manager terminal accepts input of search conditions, accepts selection of a relay location for storing the parcel extracted from relay locations managed by the server device based on the search conditions, and registers the parcel in the area of the relay location to be stored at the selected relay location in the server device;
The deliverer terminal allows the deliverer to select a package to be delivered to a delivery destination from among the packages registered at the relay locations in the area in which the deliverer is registered,
The server device assigns the selected package to a deliverer of the deliverer terminal.
A delivery management system,
The server device
extracting relay locations within the range of the search criteria from the delivery manager terminal from among the relay locations managed by the delivery manager terminal, presenting the extracted relay locations to the delivery manager terminal, and allowing the delivery manager terminal to accept the selection of the relay locations;
If the search conditions cannot be satisfied by the relay locations within the range of the search conditions, a relay location outside the range of the search conditions that is outside the region of the search conditions and exceeds the upper limit of the delivery unit price is extracted from the relay locations under management in order to make up for the lack of the conditions of the relay locations extracted within the range with respect to the search conditions.
Delivery management system. The delivery management system according to claim 1,
a bringer terminal of a bringer who brings the registered baggage to the selected relay point;
The carry-in user terminal receives an input of carry-in status information indicating the carry-in status of the carried-in luggage at the relay location, and transmits the received carry-in status information to the deliverer terminal of the deliverer to which the carried-in luggage is assigned.
Delivery management system. The delivery management system according to claim 2 ,
The bring-in user terminal receives a bring-in instruction from the server device, and transmits baggage identification information of the baggage to be brought in based on the bring-in instruction to the server device as bring-in information;
The server device detects a delivery error of the package based on the shipping information and the delivery instruction.
Delivery management system. The delivery management system according to any one of claims 1 to 3,
The server device
Present delivery information of the package registered at the relay location to the deliverer terminal of the deliverer registered in the area of the relay location to accept the selection of the package;
If the selection of the package is not accepted, the delivery information is presented to the deliverer terminal of the deliverer in the neighborhood of the relay location to accept the selection of the package.
Delivery management system. The delivery management system according to any one of claims 1 to 4,
The server device presents a part of delivery information of the parcels registered at the relay points to the deliverer terminal and accepts selection of the parcels.
Delivery management system.

Images