JP7516152B2 - Information processing device, payment processing system, and program - Google Patents

Description

Embodiments of the present invention relate to an information processing device, a payment processing system, and a program.

In recent years, so-called food courts have been established in shopping centers and other locations, which are equipped with multiple stores and seats shared by customers who have purchased products from these stores. The management company that manages the shopping center obtains sales information from each store as information necessary for managing the food court. For example, the management company uses the store sales information when determining rent based on each store's sales.

The management company does not currently have a system for automatically collecting sales information from each store, and each store must periodically tally up its sales and report it to the management company individually. On the other hand, a system is known for use in food courts that allows customers to order and pay using terminal devices installed at their seats to increase convenience (for example, Patent Document 1), but this system does not contribute to collecting the sales information mentioned above.

For this reason, management companies that manage food courts are hoping to be able to collect sales information easily. In particular, it would be desirable to be able to collect sales information from multiple stores with a simplified configuration, without having to set up a dedicated system for collecting sales information.

The problem that this invention aims to solve is to provide an information processing device, a payment processing system, and a program that make it possible to collect sales information from multiple stores while minimizing the complexity of the configuration.

The information processing device of the embodiment includes an order receiving unit that receives, from a user terminal of a customer who uses a store, user information that identifies the customer and order information that indicates the contents of the order placed to the store; an order information management unit that manages order information for a plurality of stores received by the order receiving unit and obtains a receipt completion notification indicating that the product related to the order information has been provided to the customer by the store via the user terminal of the customer and the store terminal of the store; a payment processing unit that, when the order receiving unit receives the user information and the order information, performs payment processing related to the order information by referring to a user information storage unit that associates and stores the user information with payment information required for payment; an order information sending unit that, when payment related to the order information is completed, sends the order information for which payment has been completed to the store terminal of the corresponding store; and an output unit that outputs output information that associates sales related to the order information for which payment has been completed with the store that will record the sales.

FIG. 1 is a block diagram showing a schematic configuration of a system including a payment processing system according to an embodiment. FIG. 2 is a block diagram illustrating a hardware configuration of the information processing apparatus according to the embodiment. FIG. 3 is a diagram illustrating a data structure of the user master unit of the information processing apparatus according to the embodiment. FIG. 4 is a diagram illustrating a data structure of the menu master unit of the information processing apparatus according to the embodiment. FIG. 5 is a diagram illustrating a data structure of the order information DB unit of the information processing apparatus according to the embodiment. FIG. 6 is a diagram illustrating a data configuration of the sales information DB unit of the information processing apparatus according to the embodiment. FIG. 7 is a block diagram illustrating a functional configuration of a control unit of the information processing apparatus according to the embodiment. FIG. 8 is a sequence chart showing the flow of operations of a system including the payment processing system of the embodiment. FIG. 9 is a diagram illustrating an example of an output by the output unit of the information processing apparatus according to the embodiment. FIG. 10 is a flowchart illustrating a payment process by the control unit of the information processing apparatus according to the embodiment. FIG. 11 is a flowchart illustrating an order confirmation process by the control unit of the information processing apparatus according to the embodiment.

The payment processing system of the embodiment will be described below with reference to the drawings. FIG. 1 is a block diagram showing a schematic configuration of a system including a payment processing system. In this embodiment, the payment processing system is described as being applied to a food court in a shopping center, but is not limited to this. The payment processing system can be applied to a building with multiple stores.

The payment processing system 1 includes a food court management server 2 and store terminals 3 provided in each store operating in the food court. The food court management server 2 and each store terminal 3 are connected to each other via a network such as a LAN (Local Area Network).

The food court management server 2 is connected to the tenant management server 4 via a network such as a LAN. The food court management server 2 is also connected to a payment server 5 and a user terminal 6 via a network such as the Internet. The food court management server 2 is an example of an information processing device.

The tenant management server 4 is provided by the management company that manages the food court, and manages sales information for each store operating in the food court. The payment server 5 is managed by a payment center of a credit card company, and executes payment for orders to each store based on a payment request from the food court management server 2. Note that the food court management server 2, each store terminal 3, tenant management server 4, and payment server 5 may each be composed of multiple computers.

The user terminal 6 is an information terminal such as a smartphone owned by a food court member (hereinafter also referred to as a user) who is a customer. The food court member registers credit information when registering as a member with the food court management server 2. The user terminal 6 has an application program installed for placing orders to stores in the food court and making payments related to those orders.

Next, the food court management server 2 will be described. Figure 2 is a block diagram showing an example of the hardware configuration of the food court management server 2. The food court management server 2 comprises a control unit 10, a memory unit 20, and communication I/Fs (Interfaces) 30, 40, 50, 60, etc. The control unit 10, memory unit 20, and communication I/Fs 30 to 60 are connected to each other via a bus 70.

The control unit 10 includes a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, and a RAM (Random Access Memory) 13. The CPU 11, the ROM 12, and the RAM 13 are connected to each other via a bus 70.

The CPU 11 controls the overall operation of the food court management server 2. The ROM 12 stores various programs, such as programs used to drive the CPU 11, and various data. The RAM 13 is used as a work area for the CPU 11, and expands the various programs and data stored in the ROM 12 and the memory unit 20. The control unit 10 executes various control processes for the food court management server 2 by the CPU 11 operating in accordance with the control programs stored in the ROM 12 and the memory unit 20 and expanded in the RAM 13.

The memory unit 20 is composed of a storage device such as a hard disk drive (HDD) or a solid state memory (SSD). The memory unit 20 includes a control program unit 21, a user master unit 22, a menu master unit 23, an order information DB unit 24, and a sales information DB unit 25. The control program unit 21 stores various control programs in addition to the control program for functioning as the food court management server 2.

The user master section 22 stores the user master. FIG. 3 is a diagram explaining the data structure of the user master section 22. The user master is a master file that stores a user ID 221 and credit card information 222 in association with each other. The user master section 22 is an example of a user information storage section that stores user information in association with payment information required for payment.

User ID 221 is information that identifies a user and is an example of user information. Credit card information 222 is information required when a user makes a payment by credit card, and includes the card number, card expiration date, etc.

The menu master unit 23 stores the menu master. FIG. 4 is a diagram explaining the data structure of the menu master unit 23. The menu master is a master file that stores a store ID 231, a menu ID 232, a menu name 233, and a unit price 234 in association with each other.

Store ID 231 is information that identifies a store operating in the food court. Menu ID 232 is information that identifies the products of each store. The first three digits of menu ID 232 are a code that identifies the store. Menu name 233 is the name of the product identified by the menu ID. Unit price 234 is the price of the product identified by the menu ID.

The order information DB unit 24 stores the order information database. Figure 5 is a diagram explaining the data structure of the order information DB unit 24. The order information database is a database that manages orders made to stores in the food court, and stores date 241, order ID 242, user ID 221, menu ID 232, payment status 243, ordering status 244, and receipt status 245 in association with each other. Every time the food court management server 2 accepts an order from a user terminal 6, order information is registered in the order information database, and various statuses are rewritten depending on the status of the ordered item.

The information indicated by the user ID 221 and the menu ID 232 is as described above. The date 241 is information indicating the date on which an order was received from the user, and is stored based on the clock function of the food court management server 2. The order ID 242 is information identifying the order received from the user terminal 6. The payment status 243 is information indicating whether or not payment has been made for the price of the ordered item identified by the menu ID 232. The ordering status 244 is information indicating whether or not the ordered item identified by the menu ID received from the user terminal 6 has been ordered from the store that handles the ordered item. The receipt status 245 is information indicating whether or not the user has received the ordered item.

The sales information DB unit 25 stores the sales information database. Figure 6 is a diagram explaining the data structure of the sales information DB unit 25. The sales information database is a database that manages sales for each product at each store, and is a database that stores store ID 231, store name 251, ordered menu name 252, unit price 234, and order quantity 253 in association with each other.

The information indicated by store ID 231 and unit price 234 is as described above. Store name 251 is information indicating the name of the store identified by store ID 231. Order menu name 252 is information indicating the name of the product ordered by the user. The number of orders is information indicating the number of orders received from users for the product indicated by order menu name 252. The sales information database is updated each time a transaction for an ordered product is completed.

Returning to FIG. 2, the communication I/F 30 is connected to the store terminal 3. The communication I/F 40 is connected to the tenant management server 4. The communication I/F 50 is connected to the payment server 5. The communication I/F 60 is connected to the user terminal 6. This allows the control unit 200 to send and receive information (data) with the store terminal 3, the tenant management server 4, the payment server 5, and the user terminal 6.

Next, the functional configuration of the food court management server 2 will be described. Figure 7 is a block diagram showing the functional configuration of the food court management server 2. The control unit 10 functions as an order reception unit 101, an order information management unit 102, a payment processing unit 103, a receiving unit 104, a transmitting unit 105, a display data generation unit 106, a sales information management unit 107, an output request reception unit 108, an output information creation unit 109, and an output unit 110, as the CPU 11 operates in accordance with the control program stored in the ROM 12 and the control program unit 21. Note that each of the above functional configurations may be realized by hardware.

The order reception unit 101 receives, from the user terminal 6, user information that identifies a customer and order information that indicates the contents of an order placed with the store. Specifically, the order reception unit 101 receives a user ID and a menu ID that are input on the user terminal 6.

The order information management unit 102 manages order information for multiple stores that has been accepted by the order reception unit 101. Specifically, the order information management unit 102 registers the order information that has been accepted by the order reception unit 101 in the order information database. The order information includes a menu ID that identifies the product to be ordered. Furthermore, when payment is completed for the registered order information, the order information management unit 102 rewrites the payment status 243 to "Completed". When the order information management unit 102 completes sending the order information to the store terminal 3 for the registered order information, it rewrites the ordering status 244 to "Completed". When the order information management unit 102 recognizes that the product ordered by the user for the registered order information has been received, it rewrites the receipt status 245 to "Completed".

When the order receiving unit 101 receives user information and order information, the payment processing unit 103 performs payment processing related to the order information by referring to the user information storage unit that stores the user information in association with the payment information required for payment. Specifically, when the order receiving unit 101 receives a user ID and a menu ID, the payment processing unit 103 executes processing to make payment for the product specified by the menu ID (hereinafter also referred to as the ordered product). For example, the payment processing unit 103 refers to the user master unit 22 and transmits the credit card information stored in association with the user ID received by the order receiving unit 101 to the payment server 5. In addition, the payment processing unit 103 transmits information indicating the amount of the price for the ordered product and a payment request to the payment server 5.

The receiving unit 104 receives a payment completion notification from the payment server 5. The receiving unit 104 also receives a cooking completion notification and a receipt notification from each store terminal 3. When an input is made to the effect that cooking of the ordered item is complete, the store terminal 3 sends a cooking completion notification to the food court management server 2. When an input is made to the effect that delivery of the ordered item to the user is complete, the store terminal 3 sends a receipt completion notification to the food court management server 2.

When the receiving unit 104 receives a payment completion notification, the transmitting unit 105 transmits order information related to the payment completion notification to the store terminal 3 of the corresponding store, and transmits an order acceptance notification to the user terminal 6. The order acceptance notification is a notification that informs the user that payment for the ordered product has been completed and the order has been officially accepted. In addition, when the receiving unit 104 receives a cooking completion notification, the transmitting unit 105 transmits a cooking completion notification to the user terminal 6. When the payment related to the order information is completed, the transmitting unit 105 functions as an order information transmitting unit that transmits the order information for which payment has been completed to the store terminal of the corresponding store.

When the receiving unit 104 receives a cooking completion notification from the store terminal 3, the display data generating unit 106 generates display data for displaying a two-dimensional code on the display screen of the user terminal 6. The display data is information indicating that the user has received the product ordered, and is read by a code reader (not shown) connected to the store terminal 3 when the user receives the product at the store. The display data generated by the display data generating unit 106 is transmitted by the transmitting unit 105 to the user terminal 6 together with the cooking completion notification.

The sales information management unit 107 manages sales related to order information for which payment has been completed for each store that records the sales. For example, the sales information management unit 107 registers in the sales information DB unit 25 transactions for which payment has been completed and delivery of the product to the user has been completed. The sales information management unit 107 updates the sales information database every time delivery of the product to the user is confirmed. Note that the sales information management unit 107 may update the sales information database when payment for the ordered product is completed.

The output request reception unit 108 receives output requests related to sales information for each store from the tenant management server 4.

When the output request receiving unit 108 receives an output request, the output information creating unit 109 creates output information corresponding to the output request, such as sales information for each store. Note that the output information creating unit 109 may create output information periodically, regardless of the output request received by the output request receiving unit 108.

The output unit 110 outputs output information that associates sales related to order information for which payment has been completed with the store that will record the sales. The output unit 110 outputs the output information created by the output information creation unit 109 to the tenant management server 4 in response to an output request received by the output request reception unit 108, or periodically.

Next, the operation of a system including the payment processing system 1 based on the above configuration will be described. Figure 8 is a sequence chart showing the flow of operation of a system including the payment processing system 1. This sequence chart shows the operation related to the management of sales information of each store by the food court management server 2 and the output of the sales information. This sequence chart also shows the operation when no errors occur.

First, after a user sits down at a seat in the food court, the user operates his/her user terminal 6 to launch an application program and enter an order (S1). An order is entered, for example, by the user entering a user ID and a menu ID for the item to be ordered. The entered user ID and menu ID are sent from the user terminal 6 to the food court management server 2 by operation of the user (S2). At this time, the user can order items from multiple stores at once.

The food court management server 2 issues an order ID based on the received user ID and menu ID, and registers information related to this order in the order information database (S3). Next, the food court management server 2 executes a payment process (S4). The payment process is a process for paying for the ordered items, and will be described in detail later. The food court management server 2 sends a payment request to the payment server 5 based on the payment process (S5). The payment request includes credit card information corresponding to the user ID that received the order and information indicating the above-mentioned price.

The payment server 5 performs processing related to the payment for the transaction for which the payment request was received, i.e., the transaction for the price of the product ordered by the user (S6). The credit card company performs authorization based on the credit card information included in the payment request. Authorization determines whether payment is possible with the received credit card information, and checks whether the credit card has expired, whether the credit card's credit limit has been exceeded, etc. If the payment server 5 determines that payment for the above transaction is possible as a result of the authorization, it sends a payment completion notification to the food court management server 2 (S7).

Upon receiving the payment completion notification, the food court management server 2 executes the order confirmation process (S8). The order confirmation process will be described in detail later. When the food court management server 2 recognizes that payment has been completed for the user's order, it sends an order acceptance notification and receipt information to the user terminal 6 (S9). The order acceptance notification notifies the food court management server 2 that payment has been completed for the order it accepted and that the order has been officially accepted. The receipt information is information that indicates the contents that are printed on a normal receipt, such as product information and price information for the products related to the paid order.

The food court management server 2 also sends the order ID and menu ID for orders for which payment has been completed to the store terminal 3 of each store (S10). This allows the store to accept the order. When the store has completed cooking the ordered items, a cooking completion input is made to the store terminal 3 (S11). When the cooking completion input is made, the store terminal 3 sends a cooking completion notification to the food court management server 2 (S12). The cooking completion notification is information that includes the order ID and menu ID. Therefore, the food court management server 2 can recognize which user's ordered items have been cooked by referring to the order information DB unit 24.

The food court management server 2, which has received the cooking completion notification, creates display data (S13). The display data is, for example, data for displaying a two-dimensional code on the display screen of the user terminal 6, and indicates that the ordered items have been received. The food court management server 2 transmits the created display data and the cooking completion notification to the user terminal 6 (S14). The user is informed that cooking of the ordered items has been completed by receiving the cooking completion notification on the user terminal 6.

The user goes to the store to pick up the cooked product. At this time, the user terminal 6 displays the two-dimensional code based on the display data received from the food court management server 2 (S15). The user receives the ordered product at the store and presents the two-dimensional code displayed on the user terminal 6 to the store. The store hands the product over to the user and reads the two-dimensional code displayed on the user terminal 6 with a two-dimensional code reader connected to the store terminal 3 (S16). The store terminal 3 then obtains information indicating that the user has received the product, and sends a receipt completion notification to the food court management server 2 (S17). The receipt completion notification is information that includes the order ID and menu ID.

When the food court management server 2 receives the receipt completion notification, it updates the order information database (S18). Specifically, the food court management server 2 identifies the product that has been provided to the user from the order ID and menu ID included in the receipt completion notification, and rewrites the receipt status 245 in the order information DB section 24 for that product to "Completed". Next, the food court management server 2 recognizes that the transaction for the product that has been provided to the user is completed, and registers the sales for that product in the sales information database (S19).

The above process allows for ordering from the user terminal 6, payment of the price of the ordered items, notification to the user when the items have been prepared, confirmation that the user has received the items, sales management of the ordered items, etc. This not only improves convenience for users and stores, but also allows sales management for the entire food court.

Next, the output of sales information managed by the food court management server 2 will be described. When a request to output sales information is input to the tenant management server 4 of the management company that manages the food court (S20), the tenant management server 4 sends the output request to the food court management server 2 (S21). The output request includes the period for which the sales information is requested, etc.

The food court management server 2 creates output information in response to the received output request (S22) and outputs it (S23). The output information stores the sales related to the order information for which payment has been completed in association with the store that will record the sales. Figure 9 is a diagram showing the data structure of an output file, which is an example of output information output by the food court management server 2. The output file stores store name 401, sales 402, and period 403 in association with each other.

Store name 401 is information indicating the name of the store. Sales 402 is information indicating the sales amount. Period 403 is information indicating the period for which the sales amount was tallied. By having the tenant management server 4 receive the output file, the management company can easily recognize the sales information for each store in the food court.

Next, the payment process performed by the control unit 10 of the food court management server 2 will be described. FIG. 10 is a flowchart showing an example of the payment process performed by the control unit 10 of the food court management server 2. As shown in FIG. 8, the payment process is executed after the order information management unit 102 registers the order information in the order information database.

The payment processing unit 103 calculates the total amount for the order registered in the order information database (S31). Next, the payment processing unit 103 refers to the user master unit 22 to determine whether or not credit card information corresponding to the user ID accepted by the order acceptance unit 101 together with the menu ID is stored (S32).

If the credit card information is present (Y in S32), the payment processing unit 103 sends a payment request to the payment server 5 (S33) and ends the payment process. If the credit card information is not present (N in S32), the payment processing unit 103 sends an error notification to the user terminal 6 indicating that the user is not registered as a member (S34).

Then, the payment processing unit 103 updates the order information database (S35) and ends the payment processing. When updating the order information database, a process is performed to delete the order information registered in S3 of FIG. 8 from the order information database. This makes it possible to appropriately manage order information that can be paid for, i.e., order information that can be ordered using this system.

Next, the order confirmation process performed by the control unit 10 of the food court management server 2 will be described. FIG. 11 is a flowchart showing an example of the order confirmation process performed by the control unit 10 of the food court management server 2. As shown in FIG. 8, the order confirmation process is executed after the receiving unit 104 receives a payment completion notification from the payment server 5.

The order information management unit 102 determines whether the receiving unit 104 has received a payment notification from the payment server 5 (S41), and if not (N in S41), returns to the process of S41 and waits. If a payment notification is received (Y in S41), the order information management unit 102 determines whether the received payment notification indicates the completion of payment (S42).

If the payment notification does not indicate completion of payment (N in S42), the sending unit 105 sends an error notification to the user terminal 6 to the effect that the payment was not approved (S43), updates the order information database (S44), and ends the order confirmation process. When updating the order information database, a process is performed to delete the order information registered in S3 of Figure 8 from the order information database. This allows for appropriate management of order information that can be paid for, i.e., order information that can be ordered using this system.

If the payment notification indicates that payment has been completed (Y in S42), the order information management unit 102 updates the payment status 243 in the order information DB unit 24 to "Completed" (S45) and instructs the transmission unit 105 to send an order receipt notification. The transmission unit 105 sends the order receipt notification to the user terminal 6 (S46). Next, the order information management unit 102 instructs the transmission unit 105 to send the order information, and the transmission unit 105 sends the order information to the store terminal 3 (S47). The order information includes an order ID and a menu ID. When the order information is sent from the transmission unit 105, the order information management unit 102 updates the order status 244 in the order information DB unit 24 to "Completed" (S48) and ends the order confirmation process.

As described above, the food court management server 2 of this embodiment includes an order reception unit that receives, from the user terminal of a customer who uses a store, user information that identifies the customer and order information that indicates the order contents for the store; an order information management unit that manages order information for multiple stores that has been received by the order reception unit; a payment processing unit that, when the order reception unit receives the user information and order information, performs payment processing related to the order information by referring to a user information storage unit that associates and stores the user information with payment information required for payment; an order information transmission unit that, when payment related to the order information is completed, transmits the order information for which payment has been completed to the store terminal of the corresponding store; and an output unit that outputs output information that associates sales related to the order information for which payment has been completed with the store that will record the sales.

Therefore, the food court management server 2 can receive orders for multiple stores and manage these orders collectively. Specifically, the food court management server 2 executes various processes related to receiving orders from users, placing orders with each store, settling the price of the ordered items, etc. This can improve the convenience of users who use the food court and the stores operating in the food court. For example, users can order items from multiple stores while remaining seated, and the stores do not need to take orders from users individually.

In addition, the food court management server 2 of this embodiment manages all orders for the stores in the food court as described above, and can also manage sales of ordered items. This allows the management company that manages the food court to easily obtain sales information for the food court. Moreover, the food court management server 2 of this embodiment is not a dedicated server for obtaining sales information for the food court, but is intended to facilitate ordering to stores and increase convenience for users and stores, so there is no need to build a separate system to obtain the above sales information, and the configuration can be simplified.

Furthermore, the order information management unit 102 acquires information indicating that the product related to the order information has been provided to the customer by the store. Therefore, the food court management server 2 can also manage whether or not the ordered product has been provided to the user. Therefore, the food court management server 2 can accurately manage the sales of orders for which the product has been provided and the transaction has been completed.

In addition, the food court management server 2 includes a sales information management unit 107 that manages sales related to order information for which payment has been completed for each store that records the sales. Therefore, the food court management server 2 can output sales information for each store to the tenant management server 4. Therefore, the food court management server 2 can provide useful information to the management company.

The embodiment of the present invention has been described above, but this embodiment is presented as an example and is not intended to limit the scope of the invention. This embodiment can be implemented in various other forms.

For example, a cooking completion notification informing the user that the ordered item has been cooked may be sent from the store terminal 3 to the user terminal 6, rather than from the food court management server 2. Furthermore, while this embodiment applies the information processing device to the management of a food court, it is not limited to food courts and can also be applied to the management of multiple stores. In addition, various omissions, substitutions, and modifications can be made without departing from the spirit of the invention.

In this embodiment, the control programs used by the food court management server 2, store terminal 3, and user terminal 6 may be configured to be provided by recording them on a computer-readable recording medium such as a CD-ROM. Also, the control programs executed by the food court management server 2, store terminal 3, and user terminal 6 in this embodiment may be configured to be stored on a computer connected to a network such as the Internet and provided by downloading them via the network, or may be configured to be provided via a network such as the Internet.

1 Payment processing system 2 Food court management server (information processing device)
3 Store terminal 22 User master section (user information storage section)
101 Order reception unit 102 Order information management unit 103 Payment processing unit 105 Transmission unit (order information transmission unit)
107 Sales information management section 110 Output section

JP 2016-131041 A

Claims (5)

an order receiving unit that receives, from a user terminal of a customer who uses a store, user information that identifies the customer and order information that indicates the contents of an order placed with the store;
an order information management unit that manages order information for a plurality of stores that has been accepted by the order acceptance unit , and acquires, via a user terminal of the customer and a store terminal of the store, a receipt completion notification indicating that the product related to the order information has been provided to the customer by the store ;
a payment processing unit that, when the order receiving unit receives the user information and the order information, performs a payment process related to the order information by referring to a user information storage unit that stores the user information and payment information necessary for payment in association with each other;
an order information transmission unit that transmits the order information for which the payment has been completed to a store terminal of a corresponding store when the payment related to the order information is completed;
an output unit that outputs output information that associates the sales related to the order information for which the settlement has been completed with the store that records the sales;
An information processing device comprising: The information processing device according to claim 1 , wherein the order information management unit receives the receipt completion notification from the store terminal that has read a display screen of the user terminal that has received the notification related to the order information . The information processing device according to claim 1 , further comprising a sales information management unit that manages sales related to the order information for which the payment has been completed for each store that records the sales. An order processing system having store terminals provided in a plurality of stores, respectively, and an information processing device that receives orders for each store,
The information processing device includes:
an order receiving unit that receives, from a user terminal of a customer who uses the store, user information that identifies the customer and order information that indicates the contents of an order placed with the store;
an order information management unit that manages order information for a plurality of stores that has been accepted by the order acceptance unit , and acquires, via a user terminal of the customer and a store terminal of the store, a receipt completion notification indicating that the product related to the order information has been provided to the customer by the store ;
a payment processing unit that, when the order receiving unit receives the user information and the order information, performs a payment process related to the order information by referring to a user information storage unit that stores the user information and payment information necessary for payment in association with each other;
an order information transmission unit that transmits the order information for which the payment has been completed to a store terminal of a corresponding store when the payment related to the order information is completed;
an output unit that outputs output information that associates the sales related to the order information for which the settlement has been completed with the store that records the sales,
The store terminal includes:
an order processing system comprising an order information receiving unit that receives the order information transmitted by the order information transmitting unit. A program for controlling an information processing device,
The information processing device,
an order receiving unit that receives, from a user terminal of a customer who uses a store, user information that identifies the customer and order information that indicates the contents of an order placed with the store;
an order information management unit that manages order information for a plurality of stores that has been accepted by the order acceptance unit , and acquires, via a user terminal of the customer and a store terminal of the store, a receipt completion notification indicating that the product related to the order information has been provided to the customer by the store ;
a payment processing unit that, when the order receiving unit receives the user information and the order information, performs a payment process related to the order information by referring to a user information storage unit that stores the user information and payment information necessary for payment in association with each other;
an order information transmission unit that transmits the order information for which the payment has been completed to a store terminal of a corresponding store when the payment related to the order information is completed;
an output unit that outputs output information that associates the sales related to the order information for which the settlement has been completed with the store that records the sales;
A program that makes it work.

Images