JP6581681B2 - Server apparatus, service method, and program - Google Patents

Description

  The present invention relates to a server device, a service method, and a program.

  Conventionally, an item sold in an electronic market is searched based on a search query received from a user terminal in a market (electronic market) where merchandise transactions are performed between a seller and a purchaser via the Internet. There is a system that displays search result items side by side in accordance with the priority order (for example, Patent Document 1).

JP 2007-334742 A

  In general, on the search result page, the items of the search result are often displayed in order of the degree of matching with the search query. The upper items on the search result page are likely to be noticed by the user who has input the search query, and thus are highly likely to be purchased. Therefore, there is a demand for merchants who sell items to monitor whether or not the items sold by the merchant are always at the top of the search result page.

  It is an object of the present invention to provide a server device, a service method, and a program that can provide information related to a change in rank in an item search result.

The server device according to the first aspect of the present invention provides:
A reception unit that accepts queries from the terminal;
An acquisition unit for acquiring an item that matches the accepted query;
A generation unit that generates a page that arranges link objects associated with the acquired items in an order that matches the accepted query;
A transmission unit for transmitting the generated page to the terminal;
A storage unit that stores the received query, the item associated with the link object arranged on the page, and the order of the item in the generated page in association with each other;
For each item associated with the link object placed on the page, if the order associated with the query and stored in the history is lower than before, the item associated with the item is displayed to the administrator. A reporting department that reports that the ranking of
It is characterized by providing.

In the server device according to the above aspect,
The acquisition unit may acquire items that match the query with a predetermined number as an upper limit.

In the server device according to the above aspect,
The storage unit may delete a history that has been stored for a predetermined period from the history.

In the server device according to the above aspect,
The reporting unit may report the effect on the query in which the number of times received within a predetermined period is a predetermined number or more.

A service method according to a second aspect of the present invention includes:
A reception step in which the server device receives a query from the terminal;
An acquisition step in which the server device acquires an item that matches the accepted query;
The server device generates a page for arranging a link object associated with the acquired item in an order matching the accepted query;
A transmission step in which the server device transmits the generated page to the terminal;
A storage step in which the server device stores the received query, the item associated with the link object arranged on the page, and the order of the item in the generated page in association with each other in the history. When,
For each item associated with the link object arranged on the page, the server device is associated with the item if the rank associated with the query and stored in the history is lower than before. A reporting step for reporting to the administrator that the item has been lowered,
It is characterized by providing.

The program according to the third aspect of the present invention is:
Computer
Accepting part that accepts queries from the terminal,
An acquisition unit for acquiring an item that conforms to the accepted query;
A generating unit that generates a page that arranges link objects associated with the acquired items in an order that matches the accepted query;
A transmission unit for transmitting the generated page to the terminal;
A storage unit that stores the received query, the item associated with the link object arranged on the page, and the order of the item in the generated page in association with each other;
For each item associated with the link object placed on the page, if the order associated with the query and stored in the history is lower than before, the item associated with the item is displayed to the administrator. A reporting department reporting that the ranking of
It is made to function as.

  The program can be distributed and sold via a computer communication network independently of the computer on which the program is executed. Furthermore, the information recording medium for recording the program is a non-transitory recording medium and can be distributed and sold independently of the computer. Here, the non-temporary information recording medium refers to a tangible information recording medium. Non-temporary information recording media are, for example, compact disks, flexible disks, hard disks, magnetic disks, digital video disks, magnetic tapes, and semiconductor memories. The transitory information recording medium refers to the transmission medium (propagation signal) itself. The temporary recording medium is, for example, an electric signal, an optical signal, or an electromagnetic wave. The temporary storage area is an area for temporarily storing data and programs, and is a volatile memory such as a RAM (Random Access Memory), for example.

  ADVANTAGE OF THE INVENTION According to this invention, the information which concerns on the fluctuation | variation of the rank in the search result of an item can be provided.

It is a figure which shows the structure of the service system which concerns on embodiment of this invention. It is a schematic block diagram which shows the hardware constitutions of the server apparatus which concerns on embodiment. It is a schematic block diagram which shows the function structure of the server apparatus which concerns on embodiment. It is a figure which shows an example of the data stored in item DB. It is a figure which shows an example of the search result page which concerns on embodiment. It is a figure which shows an example of the data stored in search log | history DB. It is a figure which shows an example of the report mail which concerns on embodiment. It is a flowchart showing the flow of the report process performed by the server apparatus which concerns on embodiment.

  Embodiments of the present invention will be described below. In addition, this embodiment is for description and does not limit the scope of the present invention. Accordingly, those skilled in the art can employ embodiments in which each or all of these elements are replaced with equivalent ones, and these embodiments are also included in the scope of the present invention. Further, in describing an embodiment of the present invention with reference to the drawings, the same or corresponding parts in the drawings are denoted by the same reference numerals.

  FIG. 1 shows a configuration of a service system 1 according to an embodiment of the present invention. The service system 1 is a system that provides an electronic commerce service in a market (electronic market) where merchandise transactions are performed between a seller (merchant) and a purchaser (shopper) via the Internet 400. In the electronic market in this embodiment, a plurality of merchants sell the same or different items. Note that items traded in the electronic market are not limited to commodities but may be services.

  As shown in FIG. 1, the service system 1 includes a server device 100, shopper terminals 200a, 200b,... 200n (hereinafter collectively referred to as “shopper terminals 200”), and merchant terminals 300a, 300b,. (Hereinafter collectively referred to as “merchant terminal 300”), and each device is communicably connected via the Internet 400.

  The server apparatus 100 is managed by an electronic market operator and manages the electronic market. In the present embodiment, the server device 100 receives a query for searching for an item sold in the electronic market from the shopper terminal 200 and transmits a page (search result page) representing the search result to the shopper terminal 200. Further, based on the search result history, the server apparatus 100 transmits a report indicating that the rank has been lowered to the merchant terminal 300 of the merchant that sells the item whose rank has been lowered.

  The shopper terminal 200 is a computer operated by a shopper who has purchased or intends to purchase an item. In the present embodiment, the shopper terminal 200 receives an input of a query for searching for an item from the shopper, and transmits the received query to the server device 100. In addition, the shopper terminal 200 receives the search result page of the query from the server device 100.

  The merchant terminal 300 is a computer operated by a merchant who sells items in the electronic market. In the present embodiment, the merchant terminal 300 receives a report from the server device 100 that the rank in the search result of the item sold by the merchant has been lowered.

  Next, the configuration of the server device 100 will be described in detail.

  FIG. 2 is a schematic block diagram illustrating a hardware configuration of the server apparatus 100. As shown in FIG. 2, the server apparatus 100 includes a control unit 101, a ROM (Read Only Memory) 102, a RAM 103, a display unit 104, a communication unit 105, and an operation unit 106. They are connected by a bus 107.

  The control unit 101 includes, for example, a CPU (Central Processing Unit), and controls the entire server device 100.

  The ROM 102 is a non-volatile memory that stores programs and various data for the control unit 101 to control the entire server apparatus 100.

  The RAM 103 is a volatile memory for temporarily storing information generated by the control unit 101 and data necessary for generating the information.

  The display unit 104 includes a display device that includes an LCD (Liquid Crystal Display) and a backlight. The display unit 104 displays, for example, data output from the control unit 101 under the control of the control unit 101.

  The communication unit 105 includes a communication interface for connecting the server device 100 to the Internet 400.

  The operation unit 106 includes input devices such as buttons, a keyboard, and a touch panel. The operation unit 106 receives an operation input from the user of the server apparatus 100 and outputs a signal corresponding to the received operation input to the control unit 101.

  Next, the functional configuration of the server apparatus 100 will be described.

  FIG. 3 is a schematic block diagram illustrating a functional configuration of the server apparatus 100. As illustrated in FIG. 3, the server device 100 functions as a reception unit 111, an acquisition unit 112, a generation unit 113, a transmission unit 114, a storage unit 115, a report unit 116, an item DB (Data Base) 121, and a search history DB 122. To do. Specifically, the reception unit 111, the acquisition unit 112, the generation unit 113, the transmission unit 114, the storage unit 115, and the report unit 116 are realized by the cooperation of the control unit 101 and the communication unit 105. The item DB 121 and the search history DB 122 are realized by the ROM 102. The item DB 121 and the search history DB 122 are not limited to the ROM 102 and may be realized by a storage device outside the server device 100.

  The accepting unit 111 accepts a query from the shopper terminal 200. Specifically, when the shopper inputs a query for searching for an item sold in the electronic market to the shopper terminal 200, the shopper terminal 200 transmits the input query to the server device 100. And the reception part 111 receives the query transmitted from the shopper terminal 200. FIG. In the present embodiment, the query includes, for example, a keyword related to an item that a shopper desires to purchase, such as an item name or an item category, or a combination of a plurality of keywords.

  The acquisition unit 112 acquires an item that matches the query received by the reception unit 111. Specifically, the acquisition unit 112 refers to the item DB 121 and acquires an item that matches the accepted query. Here, the item DB 121 stores information related to items sold by the merchant in the electronic market, for example, the name, price, and description of the item, and the merchant who sells the item.

  FIG. 4 shows an example of data stored in the item DB 121. The item DB 121 shown in FIG. 4 stores a merchant ID, item ID, item name, item price, shipping fee, and item description in association with each other. The merchant ID is information for identifying a merchant opening a store in the electronic market. For example, the merchant ID is assigned to each merchant in advance by an operator of the electronic market. The item ID is information for identifying an item sold in the electronic market, and is a product code assigned to the product by an operator of the electronic market. The item name, price, shipping fee, and item description are input through the merchant terminal 300 by the merchant, for example.

  The generation unit 113 generates a page in which the link object associated with the item acquired by the acquisition unit 112 is arranged in an order that matches the accepted query. Here, the link object is an object including a link to a page related to an associated item, for example, an item page in which an item description is described. For example, when a shopper selects a link object in a page displayed on the web browser of the shopper terminal 200, the screen transitions to an item page of an item associated with the link object. In the present embodiment, the generation unit 113 specifies the order of the degree of matching with the accepted query for the item acquired by the acquisition unit 112. As a method of specifying the rank of the degree matching the query, for example, a technique for specifying the degree matching the search query when displaying the search result in an existing search system can be applied. And the production | generation part 113 produces | generates the search result page which has arrange | positioned the link object matched with the item acquired by the acquisition part 112 in order with the identified order | rank.

  FIG. 5 shows an example of the search result page generated by the generation unit 113. A search result page 500 illustrated in FIG. 5 is a search result page generated when the reception unit 111 receives the keyword “wine” as a query from the shopper terminal 200a. The search result page 500 includes search result item information 501_1 to 501_4 related to the items acquired by the acquisition unit 112. The search result item information 501_1 to 501_4 is information related to the items of the item IDs “I201”, “I202”, “I101”, and “I103” stored in the item DB 121 shown in FIG. In the example illustrated in FIG. 5, four search result item information 501_1 to 501_4 are illustrated, but the search result page 500 includes search result item information corresponding to the number of items acquired by the acquisition unit 112. It shall be included. The search result item information 501_1 to 501_4 includes item image objects 502_1 to 502_4 each including an item image, item name objects 503_1 to 503_4 each including a text indicating an item name, and text indicating an item price. Price objects 504_1 to 504_4, shipping fee objects 505_1 to 505_4 composed of text representing the shipping cost of the item, and merchant name objects 506_1 to 506_4 composed of text representing the name of the merchant selling the item . For example, among the objects included in the search result item information 501_1 to 501_4, the item image objects 502_1 to 502_4 and the item name objects 503_1 to 503_4 correspond to link objects. That is, the item image objects 502_1 to 502_4 and the item name objects 503_1 to 503_4 include links to item pages with item IDs “I201”, “I202”, “I101”, and “I103”, respectively. For example, when the shopper selects the item image object 502_1 in the search result page 500 displayed on the web browser of the shopper terminal 200a, the screen transitions to the item page with the item ID “I201”.

  The transmission unit 114 transmits the page generated by the generation unit 113 to the shopper terminal 200 that has transmitted the query received by the reception unit 111. For example, when the reception unit 111 receives the query “wine” from the shopper terminal 200a and the generation unit 113 generates the search result page 500 shown in FIG. 5, the transmission unit 114 transmits the search result page 500 to the shopper terminal 200a.

  The storage unit 115 associates the query received by the reception unit 111 with the item associated with the link object arranged on the page generated by the generation unit 113, and the order of the item in the generated page. And save it in the history. Specifically, the storage unit 115 receives the query received by the reception unit 111, the item ID of the item acquired by the acquisition unit 112, the order of the items specified by the generation unit 113, and the date and time when the query is received. Are stored in the search history DB 122 in association with each other.

  FIG. 6 shows an example of data stored in the search history DB 122. As illustrated in FIG. 6, the search history DB 122 stores a query, an item ID, and a rank history in association with each other. The rank history includes the date and time when the query was accepted and the rank of items in the query accepted at that date and time. For example, the reception unit 111 receives the query “wine” from the shopper terminal 200a at the date “2018/02/15 10:00”, and the acquisition unit 112 has the item IDs “I101”, “ Assume that the items “I103”, “I201”, and “I202” are acquired, and the generation unit 113 specifies the ranks “3”, “4”, “1”, and “2”, respectively. In this case, as illustrated in FIG. 6, the storage unit 115 associates the query “wine” and the item IDs “I101”, “I103”, “I201”, “I202” with the date and time “2018/02/15 10 : 00 "is stored as the order history.

  For each item associated with the link object placed on the page generated by the generation unit 113, the reporting unit 116 stores the rankings associated with the queries received by the reception unit 111 and stored in the history. If it is lowered, the fact is reported to the manager associated with the item. Specifically, the reporting unit 116 refers to the search history DB 122 and determines whether or not the rank of each item corresponding to the query received by the receiving unit 111 is lower than the previous rank. . Then, the reporting unit 116 specifies, for example, a merchant that sells the item as an administrator associated with the item, with reference to the item DB 121, and the rank is lowered to the merchant. Send an email containing the message (report email).

  For example, when the ranking history is stored in the storage unit 115 as shown in the search history DB 122 of the query “wine” received by the receiving unit 111, the reporting unit 116 updates the latest corresponding to the query “wine”. Is compared with the previous rank. Then, the reporting unit 116 determines that the rank of the item ID “I101” has been lowered from “2” to “3” and that the rank of the item ID “I202” has been lowered from “1” to “2”. . Then, the reporting unit 116 refers to the item DB 121, and ranks the item ID “I101” for the query “wine” from “2” to “3” to the merchant with the merchant ID “M001” corresponding to the item ID “I101”. Send a report email containing a message to that effect. Further, the reporting unit 116 refers to the item DB 121, and the order of the item ID “I202” for the query “wine” from “1” to “2” is addressed to the merchant with the merchant ID “M002” corresponding to the item ID “I202”. Send a report email containing a message to that effect.

  FIG. 7 shows an example of a report mail transmitted by the report unit 116. In the report mail 600 shown in FIG. 7, the order of the item ID “I101” for the query “wine” is lowered from “2” to “3” to the merchant with the merchant ID “M001” corresponding to the item ID “I101”. It is an example of the report mail containing the message to the effect.

  Next, operation | movement of the server apparatus 100 concerning embodiment of this invention is demonstrated. FIG. 8 is a flowchart showing the flow of report processing executed by the server apparatus 100. This process is started, for example, when an input for instructing the start of this process is received from the user via the operation unit 106.

  When this process is started, the reception unit 111 determines whether a query is received from the shopper terminal 200 (step S101). The reception unit 111 waits until a query is received (step S101; No).

  When the reception unit 111 receives a query from the shopper terminal 200 (step S101; Yes), the acquisition unit 112 refers to the item DB 121 and acquires an item that conforms to the query received in step S101 (step S102).

  Next, the generation unit 113 identifies the order that matches the query received in step S101 for the item acquired in step S102 (step S103).

  Next, the production | generation part 113 produces | generates the search result page which arrange | positions the link object matched with the item acquired in step S102 according to the order | rank identified in step S103 (step S104).

  Then, the transmission unit 114 transmits the search result page generated in step S104 to the shopper terminal 200 that transmitted the query accepted in step S101 (step S105).

  Then, the storage unit 115 stores the query received in step S101, the item acquired in step S102, and the rank specified in step S103 in the search history DB 122 (step S106).

  Then, the reporting unit 116 refers to the search history DB 122 and determines whether there is an item whose latest rank is lower than the previous rank for the query accepted in step S101 (step S107). If the reporting unit 116 determines that there is no item whose rank has been lowered (step S107; No), the reporting unit 116 returns to step S101.

  When the reporting unit 116 determines that there is an item whose rank has been lowered (step S107; Yes), the report unit 116 refers to the item DB 121 and transmits a report mail indicating that the rank has been lowered to the merchant who sells the item whose rank has been lowered. (Step S108). Then, the server apparatus 100 returns to step S101 and repeatedly executes the above-described process until receiving an input for instructing the end of the process from the user via the operation unit 106, for example.

  As described above, when the server apparatus 100 according to the embodiment of the present invention receives a query from the shopper terminal 200, the server apparatus 100 transmits a search result page of items that match the query to the shopper terminal 200, and the items in the query. Are stored in the search history DB 122. When the server device 100 determines that the item rank in the query has dropped, the server device 100 reports the item to the merchant who sells the item. Therefore, the server apparatus 100 can provide information related to the change in the rank in the item search result to the merchant.

  In general, when a third party who is not an operator of the electronic market intends to provide a service for reporting to the merchant when the item rank in the query is lowered as in this embodiment, the third party Is expected to search the electronic market regularly and store search results in anticipation of queries that shopper will use. Unlike such a system that can be provided by a third party, the server device 100 according to the present embodiment is managed by an operator of the electronic market, and acquires queries from the shopper terminal 200 and search results thereof in real time. So that the merchant can be provided with a report reflecting real-time shopper trends.

  Moreover, the server apparatus 100 which concerns on embodiment of this invention reports to the merchant who sells the item, when the order | rank of an item falls about the received query. Therefore, even if the same query is used many times in a short period of time, the server apparatus 100 does not transmit a report unless the item rank is lowered.

  Although the embodiment of the present invention has been described above, the above embodiment is an example, and the scope of application of the present invention is not limited to this. That is, the embodiments of the present invention can be applied in various ways, and all the embodiments are included in the scope of the present invention.

  For example, in the above-described embodiment, the acquisition unit 112 of the server device 100 may acquire items with a predetermined number as an upper limit when acquiring items that match the query received by the reception unit 111. For example, when the upper limit number of items to be acquired is 20, the acquisition unit 112 acquires items having matching ranks of 20 or less among items that match the query. By determining the upper limit number of items to be acquired in this manner, an increase in the amount of data stored in the search history DB 122 can be suppressed.

  Further, for example, in the above-described embodiment, the storage unit 115 of the server apparatus 100 may delete data stored in the search history DB 122 that has been stored for a predetermined period of time. For example, the storage unit 115 may delete the rank history in which the date and time of the rank history in the search history DB 122 has passed a predetermined period from the current date and time. Thereby, an increase in the amount of data stored in the search history DB 122 can be suppressed.

  Further, for example, in the above-described embodiment, the reporting unit 116 of the server apparatus 100 may report that the item rank has decreased for a query that is received a predetermined number or more within a predetermined period. For example, the reporting unit 116 refers to the ranking history of the search history DB 122 for the query received by the receiving unit 111, and determines whether or not the number of times the query is received within a predetermined period from the latest date and time is greater than or equal to a predetermined number. To do. Then, the reporting unit 116 reports to the merchant associated with the item whose rank has been lowered that the number of received queries is a predetermined number or more, that the rank of the item has been lowered. Thereby, the server apparatus 100 can report to the merchant a decrease in rank in a query that is frequently received, that is, a query that is recently popular with shoppers.

  Note that the server device 100 according to the present invention can be provided with a configuration for realizing the above functions in advance, and an existing personal computer, an information terminal device, or the like can be installed by applying a program. It can also function as the server apparatus 100 according to the invention. That is, the existing personal computer or information terminal device is configured so that the CPU for controlling the existing personal computer or information terminal device can execute the program for realizing each functional configuration by the server device 100 exemplified in the above embodiment. By applying to, the personal computer and the information terminal device can be made to function as the server apparatus 100 according to the present invention. Further, the service method according to the present invention can be implemented using the server device 100.

  Further, such a program is not limited to the above, and can be applied by an arbitrary method. For example, the program can be stored and applied to a computer-readable recording medium [CD-ROM (Compact Disc Read-Only Memory), DVD (Digital Versatile Disc), MO (Magneto Optical disc), etc.], the Internet, etc. It is also possible to apply the program by storing it in a storage on the network and downloading it.

1 Service System 100 Server Device 101 Control Unit 102 ROM
103 RAM
104 Display unit 105 Communication unit 106 Operation unit 107 Bus 111 Reception unit 112 Acquisition unit 113 Generation unit 114 Transmission unit 115 Storage unit 116 Report unit 121 Item DB
122 Search history DB
200 (200a to 200n) Shopper terminal 300 (300a to 300n) Merchant terminal 400 Internet 500 Search result page 501_1 to 501_4 Search result item information 502_1 to 502_4 Item image object 503_1 to 503_4 Item name object 504_1 to 504_4 Price object 505_1 to 505_4 Objects 506_1 to 506_4 Merchant name object 600 Report mail

Claims (6)

A reception unit for receiving a query from a shopper terminal;
An acquisition unit for acquiring an item that matches the accepted query;
A generation unit that generates a page that arranges link objects associated with the acquired items in an order that matches the accepted query;
A transmission unit for transmitting the generated page to the shopper terminal;
A storage unit that stores the received query, the item associated with the link object arranged on the page, and the order of the item in the generated page in association with each other;
For each item associated with the link object arranged on the page, if the rank associated with the query and stored in the history is lower than before, the administrator 's merchant terminal associated with the item A reporting department that reports that the item ’s ranking has dropped,
A server device comprising: The acquisition unit acquires an item that matches the query with a predetermined number as an upper limit,
The server device according to claim 1. The storage unit deletes a history that has been stored for a predetermined period of time from the history;
The server device according to claim 1. A reception unit that accepts queries from the terminal;
An acquisition unit for acquiring an item that matches the accepted query;
A generation unit that generates a page that arranges link objects associated with the acquired items in an order that matches the accepted query;
A transmission unit for transmitting the generated page to the terminal;
A storage unit that stores the received query, the item associated with the link object arranged on the page, and the order of the item in the generated page in association with each other;
For each of the items associated with the link object arranged on the page, the order stored in the history associated with the query that is received a predetermined number or more within a predetermined period is lower than before. For example, a reporting unit that reports to the manager associated with the item that the item has been lowered,
A server device comprising: The server device accepting a query from the shopper terminal;
An acquisition step in which the server device acquires an item that matches the accepted query;
The server device generates a page for arranging a link object associated with the acquired item in an order matching the accepted query;
A transmitting step in which the server device transmits the generated page to the shopper terminal;
A storage step in which the server device stores the received query, the item associated with the link object arranged on the page, and the order of the item in the generated page in association with each other in the history. When,
For each item associated with the link object arranged on the page, the server device is associated with the item if the rank associated with the query and stored in the history is lower than before. A reporting step for reporting to the administrator ’ s merchant device that the item has been lowered,
A service method comprising: Computer
Accepting part that accepts queries from shopper terminals,
An acquisition unit for acquiring an item that conforms to the accepted query;
A generating unit that generates a page that arranges link objects associated with the acquired items in an order that matches the accepted query;
A transmission unit for transmitting the generated page to the shopper terminal;
A storage unit that stores the received query, the item associated with the link object arranged on the page, and the order of the item in the generated page in association with each other;
For each item associated with the link object arranged on the page, if the rank associated with the query and stored in the history is lower than before, the administrator 's merchant terminal associated with the item A reporting department that reports that the item ’s ranking has dropped,
Program to function as.

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