JP3936514B2 - Shopping method, system, and customer information management center - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a shopping method and system in Internet shopping in which a user performs shopping by accessing a store server via the Internet or the like.
[0002]
[Prior art]
2. Description of the Related Art Conventionally, a system has been realized that can access a site of a store that sells products or the like on the Internet, and can enter a required item on an order screen received from the store server and place an order for the product. .
[0003]
[Problems to be solved by the invention]
However, in the system as described above, each time a user orders a product, for example, the user has to input personal information such as an address, name, telephone number, and credit number, which is complicated.
[0004]
On the other hand, when you purchase an item, once you have entered personal information such as the user's address and name and registered it in the store's server, you can use the registration information for the second and subsequent purchases. Japanese Patent Application Laid-Open No. 11-161717 discloses a method that does not require inputting personal information again.
[0005]
However, when using the mechanism disclosed in the above-mentioned Japanese Patent Application Laid-Open No. 11-161717, it is necessary for the store server to securely exchange user personal information using a highly secure communication technology. The For this reason, when a user (customer) performs shopping at a plurality of stores on the Internet, it is necessary for all store servers to communicate with the user using a highly secure communication technology. If some stores are not equipped with advanced security technology, personal information of the user may be leaked from there.
[0006]
The present invention has been made in view of the above-described circumstances, and an object thereof is to provide a highly convenient shopping method and system.
Another object of the present invention is to provide a highly safe shopping method and system.
[0007]
[Means for Solving the Problems]
  In order to achieve the above object, a shopping method according to the first aspect of the present invention includes:
A shopping method in a system in which a store server computer of a plurality of stores, a customer information management computer, and a user terminal are connected via a network,
The store server computer supplies information for displaying an order screen for receiving an order for a product to the user terminal via the network, and displays the order screen.
The store server computer receives the order information input on the order screen at the user terminal via the network,
The store server computer supplies the order information to the customer information management computer via the network;
In response to reception of the order information from the store server computer, the customer information management computer displays information for displaying a first additional screen for inputting customer personal information or a customer identification code related to the customer. To supply the first additional screen via the network,
The customer information management computer receives input data to the first additional screen from the user terminal via the network;
When the customer information management computer acquires customer personal information as input data to the first additional screen, it generates a customer identification code and supplies it to the user terminal via the network. The customer identification code, the customer personal information acquired from the user terminal, and the order information acquired from the store server computer are registered in a database, and at least the customer personal information is stored in the store server computer via the network. Supply product information and
When the customer information management computer acquires a customer identification code as input data to the first additional screen from the user terminal via the network, the customer corresponding to the customer identification code from the database By reading the personal information and supplying the information for displaying the second additional screen on which the customer personal information is displayed to the user terminal via the network to display the second additional screen, Confirm the contents of the customer personal information,
When information indicating that customer personal information has been confirmed from the user terminal is received via the network, at least the customer personal information and the product information are supplied to the store server computer via the network. ,
When correction of the customer personal information is accepted as input data to the second additional screen from the user terminal via the network, the customer personal stored in the database based on the corrected content Update the information and supply at least the customer personal information and the product information to the store server computer via the network,
The store server computer performs processing related to sales of ordered products based on the customer personal information and the product information supplied via the network.
  It is characterized by that.
[0012]
  Moreover, the shopping system which concerns on the 2nd viewpoint of this invention is:
A shopping system in which a store server computer of a plurality of stores, a customer information management computer, and a user terminal are connected via a network,
The store server computer is
Means for supplying information for displaying an order screen for receiving an order for a product to a user terminal via the network and displaying the order screen;
Means for receiving the order information input on the order screen in the user terminal via the network;
Means for supplying the order information to the customer information management computer via the network;
With
The customer information management computer includes:
A database,
Means for receiving the order information from the store server computer;
In response to receiving the order information from the store server computer, information for displaying a first additional screen for inputting customer personal information or a customer identification code related to a customer is supplied to the user terminal via the network. Input request means for displaying the first additional screen;
Means for receiving input data to the first additional screen from the user terminal via the network;
When the customer personal information is obtained as input data to the first additional screen from the user terminal, a customer identification code is generated and supplied to the user terminal via the network, and generated The customer identification code, the customer personal information acquired from the user terminal, and the order information acquired from the store server computer are registered in the database, and at least the customer personal information and the product information are stored in the store server computer via the network. Means for notifying
When a customer identification code is acquired as input data to the first additional screen from the user terminal via the network, customer personal information corresponding to the customer identification code is read from the database, and the customer By supplying information for displaying a second additional screen on which personal information is displayed to the user terminal via the network and displaying the second additional screen, the contents of the customer personal information are displayed. Means to confirm,
When information indicating that customer personal information has been confirmed from the user terminal is received via the network, at least the customer personal information and the product information are supplied to the store server computer via the network. Means,
The customer personal information stored in the database on the basis of the corrected contents when correction of the customer personal information is received via the network as input data to the second additional screen from the user terminal Updating at least the customer personal information and the product information via the network to the store server computer,
With
The store server computer further includes means for performing processing related to sales of the ordered product based on the customer personal information and the product information supplied via the network.
  It is characterized by that.
[0020]
DETAILED DESCRIPTION OF THE INVENTION
Hereinafter, a shopping system according to an embodiment of the present invention will be described with reference to the drawings.
FIG. 1 shows a system configuration diagram of a shopping system according to an embodiment of the present invention. As shown in the figure, this shopping system includes a store server 1 of an Internet shop company that sells products and the like on the Internet, a customer management center 3, and a user terminal 5, which are networks such as the Internet. Connected through.
[0021]
Store serverComputer (hereinafter referred to as store server)1 is for selling goods or services via the Internet.And a server computer having a communication function and a storage unit.The
The store server 1It has a storage unit for storing websites etc.In response to an access from the user terminal 5, a predetermined order screen D1 (homepage) is read from the storage unit and transmitted to the user terminal 5 that is the access request source.
[0022]
For example, as shown in FIG. 2, the order screen D1 is an input screen that accepts input of product information related to a product to be purchased, payment information related to payment or delivery of the product, and the like.
For example, the order screen D1 shown in FIG. 2 includes an area for selecting a product to be purchased for product information and inputting a purchase quantity and a price corresponding to the quantity for each product. In addition, the order screen D1 allows the user to select one of a plurality of settlement methods (account transfer, registered mail, credit card, etc.) and a plurality of settlement periods (prepayment, postpaid, etc.) for the payment information. It has an area for selecting either courier or mail.
[0023]
Note that the order screen D1 is created by the Internet shop dealer in accordance with the sales contents at the shop.
[0024]
In addition, the order screen D1 is provided with a “send button” for transmitting the screen-input data to the store server 1, and when this send button is pressed, the input data and the like are transferred from the user terminal 5 to the store server. 1 is transmitted. In response to this, the store server 1 activates a predetermined common gateway interface (CGI) and manages the input data (product information, payment information, etc.) received from the user terminal 5, the address of the user terminal 5, etc. Transmit to the center 3.
[0025]
In addition, the store server 1 receives predetermined information (customer address, name, delivery destination, ordered product information, etc.) necessary for mail order business from the customer management center 3. Then, based on the received data, for example, predetermined mail order business processing such as delivery of goods and settlement processing is performed.
[0026]
Customer managementComputer (hereinafter referred to as Customer Management Center)Reference numeral 3 denotes a computer for receiving input of customer information, delivery destination information and the like from the user terminal 5 in conjunction with each store server 1, and includes a customer management database 3A.
The customer management database 3A stores a user ID, a password, customer information, delivery destination information, purchase history information, and the like for a customer (existing customer) who has made a purchase at any Internet shop.
[0027]
For example, as shown in FIG. 3, the customer information includes information such as a name (furigana), an address (furigana), an e-mail address, and a telephone number for each customer (user ID). Further, for example, as shown in FIG. 4, the delivery destination information includes information such as the recipient name, address, and telephone number of the past delivery destination for each customer (user ID). Further, for example, as shown in FIG. 5, the purchase history information includes information such as the purchase date / time, the product name, and the price of each product (user ID) for each product delivery destination.
[0028]
When the customer management center 3 receives the product information, payment information, etc. from each store server 1, the customer management center 3 reads the homepage information of the predetermined additional input screen D2 from the storage unit and transmits it to the user terminal 5 of the orderer. Accepts input of customer information and delivery destination information regarding orders. Since communication between the customer management center 3 and the user terminal 5 is performed based on SSL (Secure Sockets Layer) or the like, data exchanged between the customer management center 3 and the user terminal 5 is SSL encryption. Encrypted with technology to protect security.
[0029]
For example, as shown in FIG. 6, the additional input screen D2 supplied to the user terminal 5 includes an area including input fields such as a user ID and a password, a customer name (furigana), an address (furigana), an e-mail address, It includes an area including an input field such as a telephone number, an area including an input field such as a recipient's name, address, and telephone number, and a “reference button” and a “send button”.
[0030]
In the case of input by a new customer who has not yet made a purchase at the Internet shop, customer information, delivery destination information, etc. are input on this additional input screen D2. Then, a “send button” is pressed, and input data such as customer information and delivery destination information is transmitted from the user terminal 5 to the customer management center 3. In response to this, the customer management center 3 generates a user ID and a password for a new customer and registers them in the customer management database 3A together with the received customer information and delivery destination information. Then, the generated user ID and password are transmitted to the user terminal 5. In addition, the customer management center 3 transmits customer information, product information, payment information, etc., necessary for the Internet shop trader to carry out the mail order business among the information obtained by a series of inputs by the customer to the store server 1. To do.
[0031]
In the case of input by an existing customer, the user ID and password are input on the additional input screen D2. Then, the “reference button” is pressed, and the input user ID and password are transmitted from the user terminal 5 to the customer management center 3. In response to this, the customer management center 3 confirms the received user ID and password with reference to the customer management database 3A, and then uses the user ID as a key from the customer management database 3A for the corresponding customer information and delivery destination information. Read purchase history information and the like. Then, each read information is displayed, and an additional input screen D <b> 3 that can be selected and modified by the customer as needed is created and supplied to the user terminal 5.
[0032]
For example, as illustrated in FIG. 7, the additional input screen D3 includes an area in which customer information read from the customer management database 3A is displayed in a modifiable format, and a plurality of delivery destinations read from the customer management database 3A. An area in which information is displayed in a selectable format, a “send button” and the like are provided.
[0033]
The customer can confirm the displayed customer information on this additional input screen D3, make necessary corrections, and can select the current delivery destination from the displayed delivery destination information. When no delivery destination information is selected, for example, a customer address may be set as the delivery destination.
In addition, when inputting a new delivery destination, any delivery destination information may be rewritten, and the rewritten delivery destination information may be selected, or a new entry may be made when a new input button (not shown) is pressed. An entry field for delivery destination information may be displayed and entered in the entry field.
In the area where the delivery destination information is displayed, purchase history information is displayed corresponding to the delivery destination information. For this reason, the customer can refer to the purchase history for each past delivery destination.
[0034]
When the “send button” on the additional input screen D3 is pressed by the customer, customer information, delivery destination information, etc. displayed in each area of the additional input screen D3 are transmitted from the user terminal 5 to the customer management center 3. The The customer management center 3 updates the registered contents of the customer management database 3A based on the received data. In addition, the customer management center 3 transmits, to the store server 1, customer information, product information, and the like necessary for the Internet shop trader to carry out mail order business among information obtained by a series of inputs. When transmitting customer information or the like to the store server 1, it is desirable to use highly secure communication means from the viewpoint of security. For example, a dedicated line, VPN (Virtual Private Network), or the like may be used. In addition, a security technology such as SSL may be used. In this case, the store server 1 accesses the customer management center 3 and downloads information encrypted by the SSL encryption technology.
[0035]
The user terminal 5 is composed of a personal computer equipped with a browser. The user terminal 5 communicates with the store server 1 or the customer management center 3 via the Internet in response to an operation by the user (customer).
[0036]
Next, the system operation | movement of the shopping system which concerns on this embodiment is demonstrated.
First, the case where the user A who is a new customer makes a purchase with this system will be described with reference to FIG.
User A accesses the site of Internet shop B from the user terminal 5 via the Internet. In response to this, the store server 1 of the Internet shop dealer B supplies the home page information of the order screen D1 to the user terminal 5 of the user A, and displays the order screen D1 on the user terminal 5 (S1).
[0037]
In order to place an order for a product, the user A inputs product information, payment information, and the like on the order screen D1 displayed on the user terminal 5, and presses a transmission button on the screen. In response to this, the user terminal 5 transmits input data and the like to the store server 1 of the Internet shop dealer B (S2).
[0038]
In the store server 1 of the Internet shop trader B, the data received from the user terminal 5 is transferred to the customer management center 3 by the CGI linkage (S3).
In response to this, the customer management center 3 supplies the home page information of the additional input screen D2 to the user terminal 5 of the user A, and causes the user terminal 5 to display the additional input screen D2 (S4). Note that communication between the customer management center 3 and the user terminal 5 is protected by a security technology such as SSL.
[0039]
User A inputs customer information such as user A's name and address, recipient name of the delivery destination of the ordered product, delivery destination information such as address, etc. on the additional input screen D2, and transmits it on the screen. Press the button. In response to this, the user terminal 5 transmits input data and the like to the customer management center 3 (S5).
[0040]
Upon receiving customer information, delivery destination information, etc. from the user terminal 5, the customer management center 3 generates a user ID and password for the user A and registers them in the customer management database 3A together with the received customer information and delivery destination information. (S6). The generated user ID and password are transmitted to the user terminal 5 of the user A (S7). Thereby, since a user ID and a password are given to the user A who is a new customer, the user A can use this user ID and password when shopping in the system thereafter.
[0041]
Also, the customer management center 3 returns customer information, product information, payment information, etc. among the information input from the user A to the store server 1 of the internet shop company B (S8). As a means for returning each information, for example, communication using a dedicated line, VPN or the like is desirable for security protection. Each information may be encrypted and exchanged using SSL encryption technology. Based on the data received from the customer management center 3, the internet shop trader B delivers the product ordered from the user A to the designated delivery destination, and performs settlement according to the designated payment method.
[0042]
Next, the case where the user C who is an existing customer shop with this system will be described with reference to FIG.
The user C accesses the site of the Internet shop trader E from the user terminal 5 via the Internet. In response to this, the store server 1 of the internet shop trader E supplies the home page information of the order screen D1 to the user terminal 5 of the user B, and displays the order screen D1 on the user terminal 5 (S11).
[0043]
In order to place an order for a product, the user B inputs product information, payment information, and the like on the order screen D1 displayed on the user terminal 5, and presses a transmission button on the screen. In response to this, the user terminal 5 transmits input data and the like to the store server 1 of the Internet shop trader E (S12).
[0044]
In the store server 1 of the internet shop trader E, the data received from the user terminal 5 is passed to the customer management center 3 by the CGI linkage (S13).
In response to this, the customer management center 3 supplies the homepage information of the additional input screen D2 to the user terminal 5 of the user C, and causes the user terminal 5 to display the additional input screen D2 (S14).
[0045]
Since the user C is an existing customer and has a user ID and the like, the user C inputs a user ID and a password on the additional input screen D2, and presses a reference button on the screen. In response to this, the user terminal 5 transmits input data and the like to the customer management center 3 (S15).
[0046]
When the customer management center 3 receives the user ID and password from the user terminal 5, the customer management center 3 refers to the customer management database 3A for the received user ID and password, confirms the validity, and then receives the received user ID. The customer management database 3A is searched as a key, and the corresponding customer information, delivery destination information, purchase history information, etc. are read (S16). Then, each read information is displayed, and a part of the displayed information is supplied to the user terminal 5 of the user C as home page information of an additional input screen D3 that can be selected and modified by the customer as needed. Then, the additional input screen D3 is displayed on the user terminal 5 (S17).
[0047]
The user C visually confirms his / her information (customer information) displayed on the additional input screen D3, corrects it if necessary, or a plurality of delivery destination information indicating the past delivery destination of the user C. The customer information, the delivery destination information, etc. are input by selecting the delivery destination from this time. At this time, since the purchase history information about the delivery destination is displayed in each delivery destination information, the user C can refer to the products delivered to each delivery destination in the past, delivery date and time, and the like. After completing the input, the user C presses a send button on the screen. In response to this, the user terminal 5 transmits each data set in the additional input screen D3 to the customer management center 3 (S18).
[0048]
The customer management center 3 registers the data received from the user terminal 5 in the customer management database 3A (S19). The customer information need not be updated if there is no change in the content.
Also, the customer management center 3 returns the customer information, product information, payment information, etc. among the information input from the user C to the store server 1 of the internet shop trader E (S20). Based on the data received from the customer management center 3, the internet shop trader E delivers the product ordered from the user C to the designated delivery destination, and performs settlement according to the designated payment method.
[0049]
In this way, various information related to customers is registered in the customer management database 3A, and the customer management database 3A is shared by a plurality of Internet shop vendors. Thereby, since the customer can reuse the information input by the customer in the past, convenience is enhanced.
In addition, information with low confidentiality such as product information and payment information regarding payment methods is input from a screen provided by an Internet shop vendor, and information with high confidentiality such as customer information and delivery destination information is provided by the customer management center 3. Input from the screen. Thereby, regardless of the security level of the store server 1 of each Internet shop trader, highly confidential information can be protected by a security technology such as SSL adopted by the customer management center 3.
[0050]
In addition, since the customer's user ID, password, and the like are not notified to the Internet shop vendor, the customer's privacy is protected. In addition, since the purchase history of each customer can only be seen by the customer who has the user ID and password, each Internet shop contractor can purchase the purchase history at the other shop of that customer even if it is a customer of his own shop. I can't know. This protects the rights of Internet shop vendors.
[0051]
In the above description, the data input to the order screen D1 is transmitted to the customer management center 3 via the store server 1, but the present invention is not limited to this, and customer management is not performed via the store server 1. It may be transmitted directly to the center 3. In this case, for example, a “send button” on the order screen D1 is linked to the customer management center 3, and when this send button is pressed, input data and the like are sent from the user terminal 5 to the customer management center 3. Is done. When the customer management center 3 receives the input data and the like from the user terminal 5, the customer management center 3 stores the information and transmits the home page information of the additional input screen D2 to the user terminal 5 in the same manner as described above.
[0052]
Note that the screen configurations of the order screen D1 and the additional input screens D2 and D3, the data items, and the like in the above description are examples, and other screen configurations and data items may be used.
[0053]
For example, when customer information is input to the additional input screen D2 and the send button is pressed, the customer management center 3 refers to the customer management database 3A for input data, and is information on customers already registered. In this case, the delivery destination information and the like corresponding thereto may be read out and reflected on the additional input screen D3 and supplied to the user terminal 5.
[0054]
In the above description, the user ID and password are input on the screen. However, such information is stored in the IC card of each customer, for example, and the user terminal 5 reads from the IC card via the card reader / writer. Then, it may be transmitted to the customer management center 3.
[0055]
【The invention's effect】
As described above, according to the present invention, various information about customers is registered in the database of the customer information management center and shared by a plurality of store servers. Thus, when a customer makes a purchase at any store and the customer information is registered in the database, the customer information in the database can be reused for subsequent shopping. Also, highly confidential information such as customer information can be input from a screen provided by the customer information management center, so that highly confidential information can be exchanged safely regardless of the security level of the communication technology of each store server.
[Brief description of the drawings]
FIG. 1 is a system configuration diagram of a shopping system according to an embodiment of the present invention.
FIG. 2 is a diagram illustrating an example of an order screen.
FIG. 3 is a diagram for explaining a data structure of customer information.
FIG. 4 is a diagram for explaining a data configuration of delivery destination information.
FIG. 5 is a diagram for explaining a data structure of purchase history information.
FIG. 6 is a diagram illustrating an example of an additional input screen.
7 is a diagram showing an example of an additional input screen supplied to a user terminal when a reference button is pressed on the additional input screen of FIG. 6;
FIG. 8 is a diagram for explaining the operation when the orderer is a new customer in the shopping system of FIG. 1;
FIG. 9 is a diagram for explaining an operation when the orderer is an existing customer in the shopping system of FIG. 1;
[Explanation of symbols]
1 store server
3 Customer Management Center
3A customer management database
5 User terminals

Claims (6)

A plurality of stores of the store server computer, a customer information management computer, and a user terminal, a shopping method in a system connected via a network,
The store server computer, to display the order screen is supplied to the user terminal the information for displaying the order screen via the network for accepting an order for goods,
The store server computer receives the order information input on the order screen at the user terminal via the network,
The store server computer, and supplied through the network the order information to the customer information management computer,
The customer information management computer, the store in response to receiving the order information from the server computer, the first of the information in order to display additional screen use to enter the customer personal information or customer identification sign-on customer terminal to the network delivered over the to display the first additional screen,
Said customer information management computer, via the network from the user terminal receives the input data to the first additional screen,
Together with the customer information management computer, when acquiring the customer personal information as input data to the first additional screen is supplied through the network to the user terminal generates a customer identification code, and customer identification code generated, and customer personal information acquired from the user terminal, the shop registers the order information acquired from the server computer, a database, at least the customer personal information via the network to the store server computer And product information ,
Customer The customer information management computer, via the network from the user terminal, when acquiring the customer identification code as input data to the first additional screen, corresponding from the database to the customer identification code reading personal information, by displaying the customer personal information displayed second additional screens the second additional screen information supplied through the network to the user terminal for displaying, to confirm the contents of the customer personal information,
If the information to the effect that before Symbol user terminal or et al customer personal information is confirmed received through the network, via the network and at least the customer personal information the product information to the store server computer supplying Te,
When correction of the customer personal information is accepted as input data to the second additional screen from the user terminal via the network, the customer personal stored in the database based on the corrected content Update the information and supply at least the customer personal information and the product information to the store server computer via the network ,
The store server computer, on the basis of the network and the customer personal information that has been supplied through the said product information, performs processing related to the sale of goods that have been ordered,
A shopping method characterized by the above. The database further stores authentication information corresponding to each customer identification code,
The customer information management computer acquires authentication information in addition to a customer identification code as input data to the first additional screen from the user terminal via the network, and refers to the database to obtain the customer identification. Check the validity of the code with the authentication information, checks if the result indicates a successful reads the customer personal information corresponding to the customer identification code from the database, the second to the customer personal information is displayed By supplying information for displaying an additional screen to the user terminal via the network and displaying the second additional screen, the content of the customer personal information is confirmed.
The shopping method according to claim 1, wherein: In the database, purchase history information of products corresponding to each customer identification code is further stored,
Said customer information management computer, the purchase history information corresponding to the customer identification code is pre-Symbol input is read from the database, to display together the purchase history information to the second additional screen, the second Generate information to display the additional screen,
The shopping method according to claim 1 or 2, characterized in that. And the store server computer multiple stores, and customer information management computer, and a user terminal, a shopping system constructed are connected via a network,
The store server computer is
Means for supplying information for displaying an order screen for receiving an order for a product to a user terminal via the network and displaying the order screen;
Means for receiving the order information input on the order screen in the user terminal via the network;
Means for supplying the order information to the customer information management computer via the network;
With
The customer information management computer includes:
And database,
Means for receiving the order information from the store server computer;
In response to receiving the order information from the store server computer, information for displaying a first additional screen for inputting customer personal information or a customer identification code related to a customer is supplied to the user terminal via the network. Input request means for displaying the first additional screen ;
Means for receiving input data to the first additional screen from the user terminal via the network;
From the user terminal, together with the first said as input data to additional screens when acquiring customer personal information is supplied via the network to the user terminal generates a customer identification code and a generated customer identification code and order information the acquired customer personal information acquired from the user terminal from the store server computer registered in said database, at least the customer personal information before Symbol store server computer via said network And means for notifying product information ;
Via the network from the user terminal, when acquiring the customer identification code as input data to the first additional screen reads customer personal information corresponding from the database to the customer identification code, the customer By supplying information for displaying a second additional screen on which personal information is displayed to the user terminal via the network and displaying the second additional screen, the contents of the customer personal information are displayed. Means to confirm,
When information indicating that customer personal information has been confirmed from the user terminal is received via the network, at least the customer personal information and the product information are supplied to the store server computer via the network. Means,
When correction of the customer personal information is accepted as input data to the second additional screen from the user terminal via the network, the customer personal stored in the database based on the corrected content Means for updating information and supplying at least the customer personal information and the product information to the store server computer via the network;
With
The store server computer further includes means for performing processing related to sales of the ordered product based on the customer personal information and the product information supplied via the network .
A shopping system characterized by that. Before SL database further stores authentication information corresponding to each customer identification codes,
The customer information management computer acquires authentication information in addition to a customer identification code as input data to the first additional screen from the user terminal via the network, and refers to the database to identify the customer Check the validity of the code with the authentication information, checks if the result indicates a successful reads the customer personal information corresponding to the customer identification code from the database, the second to the customer personal information is displayed By supplying information for displaying an additional screen to the user terminal via the network and displaying the second additional screen, the content of the customer personal information is confirmed.
The shopping system according to claim 4 , wherein: Before Symbol database further stores the purchase history information of the product corresponding to each customer identification code,
The customer information management computer reads purchase history information corresponding to the input customer identification code from the database, and displays the purchase history information together on the second additional screen. Generate information to display additional screens,
6. The shopping system according to claim 4 or 5 , wherein:

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