JP3996874B2 - Educational communication system for learning support system - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to an educational communication system in which a course instructor or a person in charge of a course responds to a question generated by a learner in a learning support system.
[0002]
[Prior art]
The applicant has already read as a learning support system an individual portable storage medium that records learner data and learning status data, and reads the data from this individual storage medium. A controller that executes in order and in the instructor mode, you can freely select and execute the curriculum chapter, a display that displays characters and images as the curriculum is executed, a speaker that outputs sound, a keyboard, a mouse, etc. A learning support system that consists of external input means, and the curriculum starts the main menu and enters the chapter, performs the objectives, explanations, exercises or practical training of the chapter, and the confirmation test. Go back to the next chapter and if the above verification test is not passed, And has proposed a system characterized by recording the result of the confirmation test and the state of learning in the storage medium for each learner, and has given corresponding results (Patent Document 1). ).
In this type of learning support system, when a question arises during learning, the question is answered individually by the instructor, and the question and the response are not associated with each other and used as one of the learning contents. .
[0003]
[Patent Document 1]
Japanese Patent Laid-Open No. 11-84997 (see FIG. 4)
[0004]
[Problems to be solved by the invention]
The present invention was devised in view of the above circumstances, and the main problem is that the learner can quickly respond to a question that arises in connection with learning, and the question. And the response to this as publicly available learning information, so that it can be used as one of the learning contents. To provide an educational communication system.
[0005]
[Means for Solving the Problems]
  In order to solve the above problem, the invention of claim 1
  A learning support server in which a plurality of learner terminals used by a learner, a course instructor terminal used by a course instructor, and a course manager terminal used by a course manager are connected via a network,
The learning support server includes:
A web page for all who can access the learner terminal, the course instructor terminal and the course manager terminal, and a management web page which can be accessed by the course instructor terminal and the course manager terminal;
Learning course information composed of identification data of a plurality of learning courses, learner information in which identification data of learners belonging to each learning area and learning history data of the learners are registered, and one learning course for each learning area Course instructor information that has registered the identification data of the course instructor in charge of the course and the learning history data of the course instructor, and course manager information that has registered the identification data of the course manager in charge of each learning course in each learning area A database that records
A registration request receiving means for receiving a registration request for an individual question requested by the learner via the learner terminal;
Learner question registration means for registering the question information input from the learners via the learner terminal as individual question information in the incomplete list on the web page for all members and the incomplete Q & A collection on the management web page;
Based on the identification data of the learner who has received the question information, the learning area to which the learner belongs is detected from the learner registration information, and the learning course to which the question information input by the learner belongs is determined from the learning course information. A learning area / learning course detection means to detect;
In the learning area to which the learner belongs, the course instructor that manages the learning course to which the learner's question information belongs is extracted from the database, and the question information is input to the terminal of the course instructor who becomes the extracted primary consultant. Course instructor delivery means to deliver,
Consultation registration request accepting means for accepting a request for registration of consultation information inputted from the course instructor of the primary consultant about the question information of the unfinished Q & A collection via the course instructor terminal,
Based on the question information and the identification data of the course instructor of the primary counselor who received the above distribution, 2 of the course instructor and course manager of the same learning course other than the primary counselor course instructor from the database. A consultation respondent specifying means for creating a list of consultation respondents comprising the following consultants, wherein the course instructor of the primary consultant specifies a secondary consultant from the consultation respondent list via a course instructor terminal;
Add the consultation response information entered by the course instructor or course manager who will be the secondary consultant via the terminal of the course instructor or course manager who will be the secondary consultant to the question information registered in the uncompleted Q & A collection. Question / consultation answer registration means to register as question / consultation answer information,
Through the primary instructor's course instructor terminal, the answer information entered by the primary instructor's course instructor is added to the question information registered in the incomplete Q & A collection and registered as question / answer information. A question / answer registration means for adding the above answer information to the question information of the incomplete list and registering it as question / answer information;
When completion information for the question / answer information is input from the learner via the learner terminal, a deletion means for deleting the question / answer information from the incomplete list,
Via the course instructor terminal that is the primary counselor, the course instructor of the primary counselor either publishes the deleted question / answer information as it is, edits and publishes it or not When you enter the specification, if it is specified to be published, the question / answer information will be registered in the open Q & A collection on the web page for everyone, and edited and published If specified, the question / answer information edited by the course instructor of the primary consultant will be registered in the open Q & A collection, and if not specified, it will be stored in the back Q & A collection on the management web page. Become registered,Technical measures are taken.
[0006]
DETAILED DESCRIPTION OF THE INVENTION
A preferred embodiment of the learning support system of the present invention will be described below with reference to the drawings.
As shown in FIG. 1, this learning support system is provided in a server 2 connected to a computer network 1, and learning content recorded in a database 3 via a terminal T connected to the computer network 1. Are used by the learner, and the course instructor, the course manager, and the system administrator use the management content together with the learning content.
[0007]
As shown in FIG. 2, a plurality of learning areas (A and B in the figure) to which the learner belongs are provided, and the learner can learn a plurality of learning courses (a and b in the figure). it can.
The course instructor is in charge of learner question management, learning history management, and learner management for one learning course in one learning area.
Moreover, it becomes a learner except the said learning course.
Next, the person in charge of the course takes charge of one learning course in all the learning areas, and manages the learning content of the learning course in charge.
Next, the system administrator manages the course instructor and the course manager and the learning content.
In the illustrated example, the system administrator and the course manager belong to a management headquarters different from the learning area, but may be any of the learning areas.
[0008]
In this system, a “login screen” is displayed first.
When you log in, in this example, a screen consisting of “Main Menu”, “Login User Information”, and “Subframe (Course selection screen that is the top page in this example)” is displayed. In some cases, the display of subframes will change.
As the main menu, the learner displays a menu of “top page”, “how to use”, “download”, and “logout”.
In addition to the above menu, a “management menu” is displayed for the course instructor, the course manager, and the system manager to log in.
The “Management Menu” is displayed for course instructors as “Q & A Management”, “Log Management”, and “Learner Management”, and for the course manager, a “Content Management” menu is added for system management. A menu of “instructor management” and “content management” is additionally displayed to the user.
The user of this system is connected via the intranet by clicking the link from each terminal to the server having this system, and the “login / authentication” screen is displayed. Enter your user name, password, and click the "Login" button to log in.
Further, the system administrator, the course manager, and the course instructor can input the management menu login password and display the respective management menus.
[0009]
In this educational communication system, as illustrated in FIG. 15 described later, the learner responds to questions and questions generated in connection with learning through a course instructor in charge of the learner in the learning course. ing.
When the above course instructor cannot respond by himself / herself, he / she can ask a question / consultation to a course instructor who is in charge of the same learning course in another learning area, and can also ask a question to the course manager.
Since the response to this question is one piece of learning information, it is determined whether or not it is suitable for publication, and the information suitable for publication is made available as one of the learning contents so that it can be searched by the learner, or edited and published appropriately. Is done.
In addition, non-public information can be viewed as reference information by managers over course instructors.
In this way, a large number of learners can respond to questions and questions that arise in the field, and the course instructor becomes the person in charge of responding to collect information and respond appropriately to the learners to improve their understanding. Moreover, since all the learners can see it by publishing it, the learning content can be widely understood in accordance with a specific example.
[0010]
The learning and management of learners, course instructors, system managers, and course managers in this system will be sequentially described below.
In addition, the code | symbol in a block diagram attaches | subjects the figure number showing the applicable screen for reference.
First, learners will be explained.
When the learner clicks the link to the server from his / her terminal, the “login / authentication” screen is displayed as shown in FIG. 3, the user name is entered, the password is entered, and the “login” Click the button to log in.
When logging in, a top page (FIG. 4A) composed of “login user information”, “main menu”, and “course selection (subframe)” appears.
[0011]
In “login user information”, an area code, an area name, an employee number, and an employee name are displayed.
"Main Menu" is "Top Page" (click to display "Course Selection" screen), "How to Use" (click to display "How to Use (help)" screen), "Download" (Click to download "Download") Screen display) and "logout" (click to display the "login" screen).
[0012]
On the “Usage” screen, the server system operation method and the learning content operation method are displayed.
On the “Download” screen, plug-ins required for learning can be downloaded to the memory of the learner's terminal.
[0013]
Next, learning by the learner will be described with reference to FIGS.
When the learner logs in, the “course selection” screen (top page, FIG. 4A) is displayed as described above. Then, select the course name to start learning and click.
As a result, a unit list included in the selected course is displayed.
Next, the unit name to be learned is selected and clicked (FIG. 4B).
As a result, a list of chapters included in the selected unit is displayed.
Select and click on the chapter name to start learning.
As a result, a list of items included in the selected chapter is displayed.
Here, “Unlearned” is displayed until all the contents included in the displayed “Chapter” are learned, and when the contents of all items are learned, the progress display of the chapter list is changed from “Unlearned” to “ Change to "learned".
Next, select and click the name of the term to start learning.
Thereby, the learning content included in the selected item is displayed.
Here, when the learning of the term is completed, the progress display of the term list changes from “unlearned” to “learned”.
[0014]
When all the learning contents included in the chapter are “learned”, the system automatically displays the “questionnaire” screen.
In the present embodiment, when the learner does not conduct this questionnaire, the questionnaire screen is displayed when the learning screen is displayed again to encourage the implementation.
Here, the questionnaire is related to the learning content taken, and the learner answers this.
When the “Submit” button is clicked, a questionnaire is submitted to the course instructor.
[0015]
Next, the “pass test” screen is automatically displayed.
The learner must perform this pass test once.
If not, the “Pass Test” screen will be displayed the next time the course is selected, prompting implementation.
The first question of the pass test is displayed on the “pass test” screen, and the test is solved according to the instruction.
After the pass test, automatically score and display the results.
In this embodiment, the test is composed of 10 questions, the score is 10 questions per question, 80 points or more are passed, and the learner can take any number of times.
Also, once the pass test is completed, the learner can take the same test in the same chapter as many times as possible.
Therefore, a “menu for pass test” is added to the bottom line of the “chapter” selection screen.
Clicking the “Back” button returns to the “Chapter” selection screen.
[0016]
A comprehensive test is provided separately from the pass test.
This comprehensive test is a test that includes the contents of all the units, and there is a button of “Let's test ability (integrated test)” on the unit selection screen.
When this button is clicked, the “Comprehensive Test” screen is displayed and the first question of the comprehensive test is displayed.
The learner then proceeds to solve the test according to the instructions on the screen.
A comprehensive test is performed, and after the test is completed, the score is automatically displayed and the result is displayed on the screen.
In this embodiment, the test is composed of 10 questions, the score is 10 questions per question, 80 points or more pass, and can be taken any number of times.
Clicking the “Return” button returns to the unit selection screen.
The learning history of these learners is recorded in the database as an access log.
[0017]
Next, the learner can ask the course instructor in charge using the “Q & A” button provided on the learning screen.
When the learner newly asks a question, as shown in FIG. 5, the “Q & A” button on the “unit selection” screen is clicked.
The “Q & A” button is provided on the unit selection screen, chapter selection screen, item selection screen, and the like, and all perform the same operation. Here, which screen is provided with the “Q & A” button is a design matter and is not particularly limited.
[0018]
When the learner clicks this “Q & A” button, “Q & A Collection” is opened, and a list of currently published “Q & A Collection” is displayed (FIG. 6A).
All of the learners can freely refer to the information on the “Q & A” that has been made public.
To ask a new question, click the “Ask” button provided on the “Q & A Collection” screen.
As a result, the “question bulletin board” screen is displayed, and the learner writes the question contents (FIG. 6B).
The title of the question content is entered in “Subject”, and the question content is entered in detail in “Content”. Also, by checking “Anonymize”, the name of the questioner can be made private.
In addition, “course”, “unit”, “chapter” and “type (question, suggestion, information)” are selected as the question category.
Then click the “Send” button to send the question.
As a result, the question content is added to the “incomplete list” of the “Q & A Collection”, and at the same time, the same content mail is transmitted to the course instructor in charge of the learner.
[0019]
When the learner views the answer to the question, the “Q & A” button is clicked from the learning screen.
As a result, the process proceeds to “Q & A Collection”, and a list of currently published Q & As is displayed.
As described above, all users can freely refer to publicly available Q & A information.
If this is a new question, click the “Ask a question” button.
Then, click on the “subject” that the user asked from among the subjects of “Q & A”.
If there is a response from the course instructor, an answer is displayed (FIG. 6C).
The course instructor's answer is preferably displayed in red for easy understanding.
The learner can write a question or comment to the course instructor's response and click the “Reply” button to ask the question again.
In this way, the learner can repeatedly ask questions until they understand.
When the question is understood, click the “Complete Question” button on the screen.
[0020]
When the learner displays past “Q & A”, the “Q & A” button in the screen is clicked.
Next, the displayed “Subject” can be clicked to view the past “Q & A” information screen in which the question is completed.
Access logs of these “Q & A” learners are recorded in a database, and the log can be managed by a course instructor described later.
[0021]
Further, the learner can perform a full text search using “learning contents” and “published Q & A” of the server system as search targets (see FIG. 7).
Since the search is performed on a course basis, the course is determined by the screen on which the “search” button is displayed.
First, specify the search method.
The character string to be searched is designated by “search expression”, the upper limit for displaying the search result on one page is selected by “number of displayed items”, and the detailed information display / non-display of the search result is selected by “display format”.
Next, click the “Search” button to display the search results.
When a link is clicked, a link destination related to the search condition is connected.
In this way, the learner can perform various searches based on the keyword and use it as a reference for learning.
[0022]
Next, the course instructor will be explained.
The course instructor clicks the link from his terminal to the server, and as shown in Fig. 8, the "Login / Authentication" screen is displayed. Enter the user name, enter the password, and click the "Login" button. Click to log in.
Furthermore, since the management menu is displayed, the course instructor can input the login password for the management menu and display the contents of the management menu.
The contents of the management menu include educational communication (Q & A management), access log management, and learner management.
[0023]
First, educational communication will be explained.
When a learner in charge of a course instructor sends a question using the “Q & A”, it is displayed on a list screen of “Unfinished Q & A Collection” on the Q & A management screen (FIG. 9A).
As will be described later, when a question is transmitted from a course instructor in another area by “Q & A”, the contents of the question are similarly displayed in a list in “Unfinished Q & A Collection”.
[0024]
About the said list display, the display content is narrowed down correctly by narrowing-down conditions.
In other words, when you set the conditions for narrowing down the list of questions to be displayed (area is your own area, course is limited to your course), and click the “Display” button, the specified question list will be displayed. The
Then, a list of “questions from learners” and “consultation from course instructors in other areas”, which are in charge, is displayed.
Clicking on the subject from the list will display the details screen for the question.
The “question from the learner” and the “consultation from course instructors in other areas” are preferably identified by changing icons.
[0025]
For the “question from the learner”, the course instructor describes the response of the question on the “question and answer” screen (FIG. 9B).
Clicking “Reply” returns a response to the learner.
Here, the course instructor can consult with other course instructors and obtain advice and answers regarding the response of the question.
In addition, questions can be asked to the course manager and system management.
[0026]
The question content and responses to the course instructor, course manager, or system administrator in other areas are not displayed on the learner's screen, but are treated as a “back bulletin board”. Is recorded.
That is, “Consult other course instructor” is clicked from the “Q & A” screen, and the other course instructor is displayed as a consultation partner on the “Q & A” screen.
Then, select a course instructor in another area in charge of the same learning course, and describe the contents of the question.
Click “Send” to send the consultation details to the other party.
This consultation content is displayed in a different color from the learner's question, so it is easy to identify.
[0027]
When there is a response from the consulting partner, the response to the learner is displayed in a different color.
Therefore, the course instructor can describe the response to the learner with reference to the response of the consultation partner.
Then, click “Send” to send a response to the learner.
The contents of consultation between these course instructors and other course instructors are not displayed on the screen of the learner.
[0028]
When a consultation from a course instructor in another area is displayed on the screen, the course instructor who has received the consultation describes the response.
Clicking “Reply” sends a response to the course instructor who requested the consultation.
For the consultation, it is possible to consult with another course instructor.
The content of consultation with other course instructors is not displayed on the learner side.
In this way, the course instructor in charge writes the response in consultation with himself or others.
When the course instructor clicks the “Reply” button, the response content is displayed on the detail screen (“Q & A” screen) of the individual question content.
Clicking the “Return” button returns to the “Unresolved Q & A Collection List Display” screen.
[0029]
When the learner understands the contents of the question and ends the Q & A, “complete the question” is performed.
When the learner puts a check mark such as a circle in the “completion column” of the question list, it indicates that the learner understands the contents of the question and completes the question.
In this case, the course instructor ends the Q & A by clicking on the subject line with “Completed” checked.
[0030]
The question that the learner “completes” completes the response, and in response to the “Q & A” question, the course instructor “publishes it as it is”, “publishes it after editing”, or “does not disclose” Judge one of these.
In the case of “open as it is”, all learners and course instructors are released.
In the case of “publish after editing”, the course instructor can edit the “subject” and “text”, and can add remarks.
Further, when the course instructor selects “Do not disclose”, all the contents of the Q & A are stored in the “Back Q & A”.
[0031]
The currently published Q & A is listed in the “Published Q & A Collection” (FIG. 10).
This list display can narrow down the display contents accurately by setting narrowing conditions.
That is, when a narrow-down condition for a question list to be displayed in a list is set by a keyword and a “display” button is clicked, a specified question list is displayed.
A list of currently published Q & As is displayed. Clicking on the subject will display a detailed content editing screen.
Here, for the “course” of the “squeezing condition”, only the course in charge is selected.
When “all courses” is selected, the Q & A of all courses in charge is displayed.
[0032]
You can edit “Subject” and “Body” in the open Q & A collection.
In addition, remarks can be added.
After the change, the content is rewritten by clicking the “Save” button, and the Q & A is published with the edited content (see FIG. 10B).
[0033]
In addition, the course instructor can display a list of “back Q & A collections” related to the learning course in charge (see FIG. 11).
The list display can be accurately narrowed down by setting the query list narrowing conditions.
Then, click on the subject to display the details screen.
Since “back Q & A” cannot be edited, it becomes information on the history of the unpublished “Q & A”.
When “Back” is clicked, a list screen of “Back Q & A Collection” is displayed.
[0034]
Next, the course instructor's access log management will be described (see FIG. 12).
The course instructor can display an access log screen related to the content of the learning course in charge.
First, the period of the access log for each content to be displayed is specified.
Next, “area”, “course”, “unit”, “chapter”, and “section” are designated by the narrowing-down conditions.
When the “Display” button is clicked, a screen is displayed, and when the “Output” button is clicked, the CSV format file can be saved in the terminal (local computer) of the course instructor.
Note that the access log of the specified content may be displayed as a percentage on the access log management screen.
The course instructor can select only the area that he / she is in charge of in “Select Area”.
In addition, regarding the “course” of “squeezing condition”, only the course in charge can be selected. When “all courses” is selected, all courses in charge are displayed.
[0035]
Similarly, an access log screen of “Q & A” related to the learning course in charge can be displayed.
Also in this case, the period of the Q & A access log to be displayed is designated.
Next, “area”, “course”, “unit”, “chapter”, and “section” are designated by the narrowing-down conditions.
When the “Display” button is clicked, a screen is displayed, and when the “Output” button is clicked, the CSV file can be saved in the local computer.
The screen displays the access logs for the designated Q & A as a percentage.
[0036]
Further, in the access log management, the number of persons who have performed access to the content of the learning course that the learner in the area in charge of the course instructor is in charge of and the ratio can be displayed on the screen.
Also in this case, the period of the access log for each area to be displayed is designated.
Next, “area”, “course”, “unit”, “chapter”, and “section” are designated by the narrowing-down conditions.
When the “Display” button is clicked, a screen is displayed, and when the “Output” button is clicked, the CSV format file can be stored in the terminal of the course instructor.
The screen displays the access log of the area in charge of the course instructor as a percentage.
The course manager and system management described later can display the access log of the designated area unit or all areas as a percentage.
[0037]
Next, the course instructor can manage learner information (see FIG. 13).
First, when a learner is newly registered, the area in charge is registered.
For example, [Required Items] include name (full-width), reading (full-width), employee number (alphanumeric), occupation code (alphanumeric), date of birth (Alphanumeric characters), e-mail addresses (alphanumeric characters), and [optional items] include gender, password, and phone number.
When the “Register” button is clicked after entry, the learner's data is stored in the database, and a list including the registered learners is displayed.
[0038]
When performing this list / editing / history display of learners, the responsible area and the list of learners in the area are displayed from the “learner management” screen.
When the “name” of the learner in the screen is clicked, an “edit learner” screen is displayed, and the registration information can be edited.
In order to edit learner information, items that require change of the learner's [required items] and [optional items] are entered, and change data is entered.
Then click the “Save” button to save the changes.
In addition, when the “delete” button is clicked, all information of the designated learner can be deleted.
However, when there is an uncompleted Q & A, it is preferable that the learner information cannot be deleted.
Also, by clicking “History Display”, it is possible to display the learning history of the designated learner, the learning period for each unit, the pass test results, the comprehensive test results, and the questionnaire results.
[0039]
The system administrator manages course instructors and course managers and manages learning contents.
Course instructor and course manager management consists of new registration of course instructor and course manager, list of course instructor and course manager, editing, display of learning history, authority setting, and editing of area information. (See FIG. 14).
Learning content management includes learning course registration, learning course editing, learning content listing / editing, new arrival information editing, and system maintenance.
[0040]
As shown in FIG. 12, the management of the course instructor or course manager performed by the system administrator is first registered for these persons, and the following items are entered and registered in the database. In FIG. 14 and FIG. 15, the course instructor and the course manager are abbreviated as instructors.
As an example, enter your name, reading, employee number, area code, job code, password, and email address as [Required Items], and gender, date of birth, phone number, and area in charge as [Optional Items]. Enter a name.
Then, the registration to the database is performed by clicking the “registration” button on the screen, and after registration, a list including registered course instructors and course managers is displayed.
If the [required item] is not entered, an error message is displayed.
[0041]
Next, the list of course instructors and course managers, editing, display of learning history, authority setting, etc., when clicking the name of the course instructor, the “Edit Course Instructor” screen is displayed, and the above [Required Items] And [Optional Items] registration information can be edited.
By clicking the “Save Changes” button, the edit is reflected in the database and confirmed, and when the Delete button is clicked, the course instructor information can be deleted.
At this time, if there is an incomplete Q & A, it is preferable not to delete it.
Course manager data cannot be deleted.
[0042]
Next, on the course instructor / course manager management screen of the system administrator, the learning history of the course instructor and course manager can be displayed.
When you click on the name of the instructor / course manager, the registration information edit screen will appear and you can edit the registration information.
Clicking “History Display” allows you to set the details of the history to be displayed, including the course history of the course instructor and course manager, the learning period for each unit, the results of the pass test, the results of the comprehensive test, and the questionnaire results. Can be displayed.
When the unit for which the questionnaire is completed is selected, the questionnaire result can be referred to.
[0043]
Next, when “Set” is clicked, a “Course instructor authority setting” screen is displayed, and the display / non-display of the menu list displayed in the management menu can be operated.
In this case, the menu managed by the course instructor is selected.
If it is set to “Allow”, it is displayed on the management menu, and if it is set to “Not allowed”, it is not displayed on the management menu.
Here, it is not possible to set authority for the course instructor regarding “registration of course”, “editing of course”, “setting of test information”, and “list of course IDs”. This is because the menu is dedicated to the system administrator or course manager.
When the “Update” button is clicked, the level of the course instructor is changed, and the result of reflecting the changed content is displayed.
[0044]
Next, on the area information editing screen, the area information can be registered, edited, and deleted.
In this case, a registration code and area information (name) are input, and area information is registered by clicking the “Register” button.
In addition, when editing / changing the area information, the “registration code” and “area name” are corrected and the “registration” button is clicked.
When the “delete” button is clicked, the corresponding area information is deleted line by line.
[0045]
Next, in the case where a base is provided separately from the area, the base information can be registered, and the base information can be registered, edited, and deleted.
In this case, as in the area information, the registration code and the base information are input, and the base information is registered when the “Register” button is clicked.
In addition, when editing the base information, the “registration code” and “area name” are corrected and the “registration” button is clicked.
When the “delete” button is clicked, the corresponding base information is deleted line by line.
[0046]
Next, an outline of content management will be described.
The system administrator can register a new learning course.
After registration is complete, the new course will be open to system administrators and course managers.
Therefore, the system administrator and the course manager can learn a new course.
Next, as the course editing, the system administrator or the course manager changes the status flag of the new course from “maintenance” to “course instructor release”.
[0047]
When the state flag is changed, a new learning course is disclosed to the course instructor, so that the course instructor can learn the new learning course.
Further, after the course instructor learns, the system administrator or the course manager changes the status flag of the new learning course from “course instructor public” to “public”.
When the status flag is changed, a new learning course is released to the learner and starts operating as a new course, and the learner can learn a new learning course.
[0048]
In the learning course registration procedure, as shown in FIG. 16, the person in charge of the course is first registered for the learning course.
Next, a course instructor for each area is registered for the learning course.
These have already been explained as registration of course instructors and course managers.
Next, the learning course ID is confirmed on the course ID list screen, and a folder structure is created.
Here, the learning course has a hierarchical structure of “course”, “unit”, “chapter”, and “item”. In this embodiment, the learning course ID (An), unit ID (Bn) chapter ID (Cn), and item ID (Dn) and IDs of detailed IDs (En) are distributed and managed.
The “n” is set in the range of 1 to 99.
[0049]
At this time, since the currently registered “learning course ID” and “learning course name” are displayed in a list, the currently unused course ID can be confirmed.
Then, the registered contents are set to a default folder structure.
Data such as the created content and CSV file is transferred to the server by FTP, stored in the database, and the course is registered.
Then, on the learning course registration screen, enter the course name, select the person in charge of the course, set the full path of the file corresponding to the learning course, and then click the “Register” button, the “Course Instructor Settings” screen Is displayed, setting the course instructor in charge for each area, and clicking the “Register” button, the setting information can be reflected in the database.
[0050]
Next, the test information is set on the test information setting screen and the registration is completed.
That is, initial setting of pass test and comprehensive test is performed.
With this setting, the file name that becomes the first question of the pass test is input, and the file name that becomes the first question of the comprehensive test pattern is changed to each of the three patterns “A”, “B”, and “C”. Set to.
Then, a “registration” button is clicked to display a screen reflecting the setting information, and the course registration is completed.
[0051]
In the editing of the learning course, the “course manager” and “state” of the registered learning course can be changed.
In this case, the learning course ID to be edited is selected.
Select the course manager from the given course instructors.
Next, the state of the learning course is selected.
Here, the “state” is composed of three statuses “maintenance”, “course instructor open”, and “open” as described above.
In other words, “maintenance in progress” is a state immediately after course registration. When this state is set, the learning course is disclosed to the system administrator and the course manager who is set as the manager of the course. .
[0052]
“Course instructor open” is a state for the course instructor to learn and is open to system administrators, course managers, and course instructors.
“Public” is a state in which the course is in operation, and the course is released to all users registered in the server system.
When the “Register” button is clicked, the settings are saved and a screen reflecting the setting information is displayed.
[0053]
Next, content listing / editing will be described.
The display order and content names of the contents can be freely edited by the system administrator.
By specifying “Course”, “Unit”, “Chapter”, “Section”, the displayed list can be narrowed down.
Click the “Display” button to update the list display.
Also, the display order of the list can be changed by specifying the order and clicking the “update display order” button.
Also, when you click on the content name, the “Edit Content” screen will be displayed. Edit the content name and click the “Register” button to save the edited data and reflect the changes. A list is displayed and the content name displayed in the menu is changed.
[0054]
Next, in editing newly arrived information, registration, editing, and deletion of area information are performed.
When a new message and a related URL are input if necessary and the “Register” button is clicked, new information is registered (added), and when the “Delete” button is clicked, the corresponding new information is deleted.
In addition, when changing the new arrival information, the new arrival message or the related URL is corrected and the “Register” button is clicked. When deleting, the “Delete” button is clicked. In the case of deletion, new arrival information is deleted line by line.
[0055]
  Next, in system maintenance, the system is put into maintenance mode.
  In other words, “Public” is the normal operation status, and “Maintenance” isMaintenance modeIt is a state.
  “During maintenance” is used during course registration and system maintenance, and prevents logins by non-system administrators.
  When a user other than the system administrator performs login, an error message is displayed informing that maintenance is in progress.
  In addition, the system administrator has the authority to manage all information included in this system.
  The access log management and the learner management are different from the course instructor in that they can be performed for all learners, but the others are the same and will not be described.
[0056]
Next, I will explain the course manager.
The course manager has the authority to manage the learning content of one learning course that he or she is in charge of.
First, as shown in FIG. 17, the course manager clicks on the link to the server from his / her terminal, the “Login / Authentication” screen is displayed, the user name is entered, the password is entered, Click the “Login” button to log in.
The course manager can display the management menu by inputting the management menu login password.
[0057]
The course manager can change the “state” of the registered course from the management screen (course editing screen).
First, the course ID to be edited is selected, and the “state” of the course is selected.
Here, the change of “state” does not include “under maintenance”, but includes “open course instructor” (open to course instructors in the area in charge) and “open” (open to all learners).
Then, a “registration” button is clicked to save the change and display a screen reflecting the setting information.
[0058]
The course manager can set a course instructor in charge of a learning course in one area on behalf of the system administrator.
First, a registered learning course (or course ID) is selected.
And the course instructor for every area in the learning course in charge is set.
When the “Register” button is clicked, the setting information is saved in the database and a screen reflecting the setting information is displayed.
[0059]
In addition, as mentioned above, we answer questions from course instructors in Q & A.
In addition, the course manager has the authority to manage information on the system related to the learning course in charge.
The access log management and the learner management differ from the course instructor in that the learning can be performed for the learner of the learning course in charge regardless of the learning area, but the explanation is omitted because the others are the same.
[0060]
For example, when this system is applied to employee training at dealers of construction machinery and various devices, each dealer (or branch) is one area, and each dealer has a course instructor for each learning course. It is possible to adopt a configuration in which there is a system administrator and a course administrator at the head office.
FIG. 18 shows that a salesperson at a store corresponding to a learner accumulates learned knowledge while communicating with a store instructor corresponding to a course instructor (question and answer) to solve the problem as great wisdom. ing.
The wisdom accumulated at each dealership can be handled and solved correctly at the customer and in the field as a common database.
Further, the area is not limited to the store, but may be regional distinction, age distinction, or the like, and may be artificially set according to arbitrary conditions.
In addition, it goes without saying that various design changes can be made without departing from the scope of the present invention.
[0061]
【The invention's effect】
The present invention sets one course instructor for each learning area and for each learning course so that the learner can quickly respond to questions generated in connection with learning. Is a system that asks the course instructor in charge.
The inquired course instructor can ask questions and consult with course instructors and course managers in other learning areas, and can give more accurate responses to respondents.
When this question and answer is completed, it can be made to function as one searchable search content.
In this way, the problems (questions) that have actually occurred in the changing social and business scenes are gathered with the wisdom of course instructors and course managers, not just one learner, so that better responses and solutions can be made. This content can be used as common information for all learners as one of the learning contents.
In this way, the learning content is not fixed, and a learning support system with learning content that dynamically evolves can be realized.
[Brief description of the drawings]
FIG. 1 is a block diagram of a learning support system.
FIG. 2 is a block diagram schematically showing the entire learning support system.
FIG. 3 is a block diagram showing a screen appearing in a learning process of a learner.
4A and 4B are screens that appear in the learning process of the learner, where FIG. 4A is a top page screen and FIG. 4B is a unit selection screen.
FIG. 5 is a block diagram showing a screen that appears in the process of responding to a learner's question.
6A and 6B are screens that appear in the process of responding to a learner's question, where FIG. 6A is a Q & A collection screen, FIG. 6B is a question bulletin board screen, and FIG. 6C is a Q & A detail screen.
FIG. 7A is a block diagram showing a screen that appears in the search process of a learner, and FIG. 7B is a search screen.
FIG. 8 is a block diagram showing a screen that appears in the course instructor's educational communication process.
FIG. 9 is a screen that appears in the course instructor's educational communication process, where (a) is an incomplete Q & A collection screen, and (b) is a question-and-answer screen on which the response content is displayed.
FIG. 10A is a block diagram showing a screen that appears during the editing process of a course instructor's open Q & A collection, and FIG. 10B is a public Q & A collection screen.
FIG. 11A is a block diagram showing a screen that appears in the course of browsing the course instructor's back Q & A collection, and FIG. 11B is a back Q & A screen.
FIG.(A)Block diagram showing the screen that appears in the course instructor's access log management, (B) is a content access log list screen, (c) is a Q & A access log list screenIt is.
FIG. 13A is a block diagram showing a screen that appears in log management of a course instructor, and FIG. 13B is a learning history screen.
FIG. 14 is a block diagram showing a screen that appears in the process of displaying a management menu from the login of the system administrator.
FIG. 15 is a block diagram showing a screen that appears in the management process of the instructor of the system administrator.
FIG. 16A is a block diagram showing a screen that appears in the process of managing content by a system administrator, and FIG. 16B is an FTP system diagram.
FIG. 17 is a block diagram showing a screen that appears in the course of managing the content of the management menu from the login of the course manager.
FIG. 18 is a functional block diagram in which the entire system is applied to a construction machine dealer.
[Explanation of symbols]
  1 Computer network
  2 server
  3 Database
  T terminal

Claims (1)

A learning support server in which a plurality of learner terminals used by a learner, a course instructor terminal used by a course instructor, and a course manager terminal used by a course manager are connected via a network,
The learning support server includes:
A web page for all who can access the learner terminal, the course instructor terminal and the course manager terminal, and a management web page which can be accessed by the course instructor terminal and the course manager terminal;
Learning course information composed of identification data of a plurality of learning courses, learner information in which identification data of learners belonging to each learning area and learning history data of the learners are registered, and one learning course for each learning area Course instructor information that has registered the identification data of the course instructor in charge of the course and the learning history data of the course instructor, and course manager information that has registered the identification data of the course manager in charge of each learning course in each learning area A database that records
A registration request receiving means for receiving a registration request for an individual question requested by the learner via the learner terminal;
Learner question registration means for registering the question information input from the learners via the learner terminal as individual question information in the incomplete list on the web page for all members and the incomplete Q & A collection on the management web page;
Based on the identification data of the learner who has received the question information, the learning area to which the learner belongs is detected from the learner registration information, and the learning course to which the question information input by the learner belongs is determined from the learning course information. A learning area / learning course detection means to detect;
In the learning area to which the learner belongs, the course instructor that manages the learning course to which the learner's question information belongs is extracted from the database, and the question information is input to the terminal of the course instructor who becomes the extracted primary consultant. Course instructor delivery means to deliver,
Consultation registration request accepting means for accepting a request for registration of consultation information inputted from the course instructor of the primary consultant about the question information of the unfinished Q & A collection via the course instructor terminal,
Based on the question information and the identification data of the course instructor of the primary counselor who received the above distribution, 2 of the course instructor and course manager of the same learning course other than the primary counselor course instructor from the database. A consultation respondent specifying means for creating a list of consultation respondents comprising the following consultants, wherein the course instructor of the primary consultant specifies a secondary consultant from the consultation respondent list via a course instructor terminal;
Add the consultation response information entered by the course instructor or course manager who will be the secondary consultant via the terminal of the course instructor or course manager who will be the secondary consultant to the question information registered in the uncompleted Q & A collection. Question / consultation answer registration means to register as question / consultation answer information,
Through the primary instructor's course instructor terminal, the answer information entered by the primary instructor's course instructor is added to the question information registered in the incomplete Q & A collection and registered as question / answer information. A question / answer registration means for adding the above answer information to the question information of the incomplete list and registering it as question / answer information;
When completion information for the question / answer information is input from the learner via the learner terminal, a deletion means for deleting the question / answer information from the incomplete list,
Via the course instructor terminal that is the primary counselor, the course instructor of the primary counselor either publishes the deleted question / answer information as it is, edits and publishes it or not When you enter the specification, if you specify that it will be published, the question / answer information will be registered in the open Q & A collection on the web page for everyone, and if it is specified to be edited and published, the course of the primary consultant The learning support system is characterized in that the question / answer information edited by the instructor is registered in the open Q & A collection, and is registered in the back Q & A collection of the management web page when it is designated not to be released. .

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