JP2025005943A - Management device, information processing method, program, and dispensing pharmacy support system - Google Patents

Abstract

To provide a technique that can reduce the burden of a pharmacy and a patient.SOLUTION: A management device includes: consumer information registration means for receiving and registering consumer information concerning a consumer transmitted from a general-purpose terminal; dispensing request reception notification means for notifying a dispenser of reception when receiving a dispensing request message concerning a dispensing request transmitted from the general-purpose terminal; electronic prescription acquisition means for acquiring an electronic prescription from an electronic prescription management system using the registered consumer information; and dispensing completion notification means for notifying the general-purpose terminal of the completion of dispensing when the dispensing based on the prescription content of the electronic prescription is completed.SELECTED DRAWING: Figure 1

Description

This disclosure relates to a management device, an information processing method, a program, and a dispensing pharmacy support system.

The electronic prescription management service that officially operates electronic prescriptions in Japan began operation in January 2023. An electronic prescription is a computerized version of a prescription that was previously issued on paper.

The electronic prescription management service will enable drug consumers, such as patients themselves, doctors at hospitals and clinics, and pharmacists at dispensing pharmacies, to access information about drugs prescribed and dispensed by multiple medical institutions and dispensing pharmacies through a public service.

In addition, technology has been proposed to compile drug information into a database and manage it, including inventory information, at multiple pharmacies (see, for example, Patent Document 1).

JP 2002-342483 A

However, it takes time from when a patient requests a prescription to be dispensed at their regular pharmacy until the prescription is dispensed and the patient receives the medicine. In particular, when a drug that is not in stock at the pharmacy is used, the waiting time increases significantly. In such cases, the patient must either wait until the pharmacy procures the missing drug and completes the prescription, or return to the pharmacy after the prescription has been dispensed, which causes unnecessary hassle for both the pharmacy and the patient.

The technology in Patent Document 1 does not allow the patient to notify the pharmacy of prescription information before visiting the pharmacy and have the medicine dispensed before the visit, so it does not solve the problem of unnecessary hassle for both the pharmacy and the patient.

The present disclosure has been made in consideration of the above problems, and an exemplary objective thereof is to provide technology that enables a patient to request dispensing of a prescription without visiting a dispensing pharmacy, and to visit the pharmacy after dispensing of the medication has been completed, thereby reducing the burden on both the dispensing pharmacy and the patient.

The management device according to an exemplary aspect of the present disclosure is a management device of a dispensing pharmacy that communicates with a general-purpose terminal of a drug consumer and an electronic prescription management system related to the provision of electronic prescriptions, and includes consumer information registration means for receiving and registering consumer information related to the consumer transmitted from the general-purpose terminal, a dispensing request reception notification means for notifying a dispensing staff member of the reception of a dispensing request message transmitted from the general-purpose terminal related to a dispensing request, an electronic prescription acquisition means for acquiring the electronic prescription from the electronic prescription management system using the registered consumer information, and a dispensing completion notification means for notifying the general-purpose terminal of the completion of dispensing when dispensing based on the prescription contents of the electronic prescription is completed.

An information processing method according to an exemplary aspect of the present disclosure is an information processing method of a management device of a dispensing pharmacy that communicates with a general-purpose terminal of a drug consumer and an electronic prescription management system related to the provision of an electronic prescription, and includes receiving and registering consumer information related to the consumer transmitted from the general-purpose terminal, notifying a dispensing staff member of the receipt of a dispensing request message transmitted from the general-purpose terminal related to a dispensing request, obtaining the electronic prescription from the electronic prescription management system using the registered consumer information, and notifying the general-purpose terminal of the completion of dispensing when dispensing based on the prescription contents of the electronic prescription is completed.

A program according to an exemplary aspect of the present disclosure is a program for operating a computer as a management device for a dispensing pharmacy that communicates with a general-purpose terminal of a drug consumer and an electronic prescription management system for providing electronic prescriptions, and causes the computer to function as a management device that includes consumer information registration means for receiving and registering consumer information related to the consumer transmitted from the general-purpose terminal, dispensing request reception notification means for notifying a dispensing staff member of the reception of a dispensing request message transmitted from the general-purpose terminal when the dispensing request message is received, electronic prescription acquisition means for acquiring the electronic prescription from the electronic prescription management system using the registered consumer information, and dispensing completion notification means for notifying the general-purpose terminal of the completion of dispensing when dispensing based on the prescription contents of the electronic prescription is completed.

According to one exemplary aspect of the present disclosure, a patient can request dispensing of a prescription without visiting a dispensing pharmacy, and by visiting the pharmacy after dispensing of the medication has been completed, a technology can be provided that reduces the burden on both the dispensing pharmacy and the patient.

2 is a block diagram illustrating an example of a functional configuration of a management device according to the present disclosure. 10 is a flowchart illustrating an example of the flow of an information processing method executed by a management device according to the present disclosure. 1 is a block diagram showing an example of a configuration of a dispensing pharmacy support system according to the present disclosure. FIG. 2 is a block diagram illustrating an example of a functional configuration of a general-purpose terminal according to the present disclosure. 1 is an arrow chart illustrating a flow of an example of a process related to medical registration according to the present disclosure. 1 is an arrow chart illustrating a flow of an example of processing related to a dispensing request according to the present disclosure. 13 is an arrow chart illustrating the flow of another example of processing related to a dispensing request according to the present disclosure. FIG. 2 is a block diagram showing another example configuration of the dispensing pharmacy support system according to the present disclosure. 13 is a block diagram showing another example of the functional configuration of the management device according to the present disclosure. FIG. 13 is an arrow chart illustrating the flow of yet another example of processing related to a dispensing request according to the present disclosure. FIG. 2 is a block diagram showing a configuration of a computer that functions as a management device according to the present disclosure.

The following are examples of embodiments of the present invention. However, the present invention is not limited to the exemplary embodiments shown below, and various modifications are possible within the scope of the claims. For example, embodiments obtained by appropriately combining the technical means employed in the exemplary embodiments shown below may also be included in the scope of the present invention. Furthermore, embodiments obtained by appropriately omitting some of the technical means employed in the exemplary embodiments shown below may also be included in the scope of the present invention. Furthermore, the effects mentioned in the exemplary embodiments shown below are examples of effects expected in the exemplary embodiments, and do not define the scope of the present invention. In other words, embodiments that do not exhibit the effects mentioned in the exemplary embodiments shown below may also be included in the scope of the present invention.

First Exemplary Embodiment
A first exemplary embodiment, which is an example of an embodiment of the present invention, will be described in detail with reference to the drawings. This exemplary embodiment is the basic form of each exemplary embodiment described later. The scope of application of each technical means adopted in this exemplary embodiment is not limited to this exemplary embodiment. That is, the technology adopted in this exemplary embodiment can be adopted in other exemplary embodiments included in this disclosure to the extent that no particular technical obstacle occurs. In addition, the technology shown in the drawings referred to for explaining this exemplary embodiment can also be adopted in other exemplary embodiments included in this disclosure to the extent that no particular technical obstacle occurs.

(Configuration of management device)
The configuration of a management device according to an exemplary embodiment of the present disclosure will be described with reference to Fig. 1. Fig. 1 is a block diagram showing an example of a functional configuration of the management device 100. As an example, the management device 100 is disposed in a dispensing pharmacy. The management device 100 communicates with, for example, a general-purpose terminal of a drug consumer and an electronic prescription management system related to the provision of electronic prescriptions.

The consumer of the drug is, for example, a patient who has been diagnosed at a medical institution and has been prescribed the drug, and the electronic prescription management system is a system for providing electronic prescription management services operated by a public institution.

As shown in FIG. 1, the management device 100 includes a consumer information registration unit 121, a dispensing request reception notification unit 122, an electronic prescription acquisition unit 123, and a dispensing completion notification unit 124.

The consumer information registration unit 121 receives and registers consumer information related to consumers sent from the general-purpose terminal.

When the dispensing request reception notification unit 122 receives a dispensing request message related to a dispensing request sent from a general-purpose terminal, it notifies the dispensing staff of the reception.

The electronic prescription acquisition unit 123 acquires electronic prescriptions from the electronic prescription management system using registered consumer information.

The dispensing completion notification unit 124 notifies the general-purpose terminal of the completion of dispensing when dispensing based on the prescription contents of the electronic prescription is completed.

(Effects of the management device)
As described above, the management device 100 is configured to notify the dispensing staff of the receipt of a dispensing request message sent from a general-purpose terminal, and to obtain an electronic prescription from the electronic prescription management system using the registered consumer information. Therefore, the management device 100 provides the effect of allowing a consumer to request dispensing based on a prescription without visiting a dispensing pharmacy.

The management device 100 is also configured to notify the general-purpose terminal of the completion of dispensing when dispensing based on the contents of the electronic prescription is completed. Therefore, with the management device 100, the consumer will come to the pharmacy after dispensing of the drug has been completed, which has the effect of reducing the burden on the pharmacy and the patient.

(Flow of information processing method)
Next, a flow of an information processing method executed by the management device 100 according to an exemplary embodiment of the present disclosure will be described with reference to Fig. 2. Fig. 2 is a flowchart illustrating an example of the flow of the information processing method executed by the management device 100. As shown in Fig. 2, the information processing method includes steps S21, S22, S23, and S24.

In step S21, the management device 100 receives and registers consumer information related to the consumer sent from the general-purpose terminal.

In step S22, if a dispensing request message related to a dispensing request sent from a general-purpose terminal is received, the dispensing staff is notified of the reception.

In step S23, the electronic prescription is obtained from the electronic prescription management system using the registered consumer information.

In step S24, when dispensing based on the contents of the electronic prescription is completed, the general-purpose terminal is notified of the completion of dispensing.

(Effects of information processing methods)
As described above, the information processing method employs a configuration in which, when a dispensing request message related to a dispensing request transmitted from a general-purpose terminal is received, the dispensing staff is notified of the receipt, and an electronic prescription is obtained from the electronic prescription management system using the registered consumer information. Therefore, according to the information processing method, it is possible to obtain an effect that dispensing based on a prescription can be requested without visiting a dispensing pharmacy.

In addition, this information processing method employs a configuration in which, when dispensing based on the contents of the electronic prescription is completed, a general-purpose terminal is notified of the completion of dispensing. Therefore, this information processing method has the effect of reducing the burden on pharmacies and patients, as consumers will only visit the pharmacy after dispensing of the medicine has been completed.

Second Exemplary Embodiment
A second exemplary embodiment, which is an example of an embodiment of the present invention, will be described in detail with reference to the drawings. Components having the same functions as those described in the above exemplary embodiment will be given the same reference numerals, and their description will be omitted as appropriate. The scope of application of each technical means adopted in this exemplary embodiment is not limited to this exemplary embodiment. That is, each technology adopted in this exemplary embodiment can be adopted in other exemplary embodiments included in this disclosure, as long as no particular technical hindrance occurs. In addition, each technology shown in each drawing referred to for explaining this exemplary embodiment can be adopted in other exemplary embodiments included in this disclosure, as long as no particular technical hindrance occurs.

Next, the configuration of a dispensing pharmacy support system according to an exemplary embodiment of the present disclosure will be described with reference to FIG. 3. FIG. 3 is a block diagram showing an example of the configuration of the dispensing pharmacy support system 10.

In this example, a medical institution 20, an electronic prescription management system 40, a dispensing pharmacy 60, a general-purpose terminal 200, and a consumer 221 are shown. The medical institution 20 and the electronic prescription management system 40 are connected via a network 11. The electronic prescription management system 40 and the dispensing pharmacy 60 are connected via a network 12. The dispensing pharmacy 60 and the general-purpose terminal 200 are connected via a network 13. In the example of Figure 3, the dispensing pharmacy support system 10 includes the electronic prescription management system 40, a pharmacy terminal 80, a management device 100, and a general-purpose terminal 200.

(Medical institutions)
The medical institution 20 is a hospital or the like, where a doctor examines a patient. The doctor at the medical institution 20 prescribes medicines to the examined patient. At this time, an electronic prescription is generated (issued) and registered in the electronic prescription management system 40. The medical institution 20 is provided with a computer (not shown) that issues the electronic prescription. The computer at the medical institution 20 can access the electronic prescription management system 40 via the network 11.

(Dispensing Pharmacy)
At dispensing pharmacy 60, a pharmacist prescribes medication. At dispensing pharmacy 60, a pharmacy terminal 80 and a management device 100 are disposed. Pharmacy terminal 80 and management device 100 are operated by, for example, an employee of dispensing pharmacy 60, a pharmacist, or the like.

(Demander)
A drug consumer 221 is, for example, a patient who has received a prescription for a drug at the medical institution 20. The consumer 221 possesses a general-purpose terminal 200, which is operated by the consumer 221.

(Configuration of dispensing pharmacy support system)
(Electronic prescription management system)
The electronic prescription management system 40 is a system that provides an electronic prescription management service operated by a public institution. An electronic prescription is a computerized version of a prescription that was previously issued on paper. In other words, the information prescribed and dispensed at multiple medical institutions and dispensing pharmacies can be viewed by the patient, doctors at hospitals and clinics, and pharmacists at pharmacies through a public network service.

For example, if a doctor examining a patient (drug consumer) can refer to information about medications that the patient (drug consumer) has been prescribed and is taking at another hospital or clinic, it is expected that this will enable more effective prevention of duplicate medications, prevention of prescribing medications that avoid drug interactions, and prescribing after checking the patient's remaining medication status. In addition, prescriptions that have previously been received on paper will be digitized, so patients (drug consumers) will no longer have to worry about losing paper prescriptions or forgetting to take them to a dispensing pharmacy.

In addition, by digitizing prescription contents and making public network services available, it is expected that pharmacists at dispensing pharmacies will also find it easier to communicate with doctors to inquire about any doubts they may have about prescription contents.

For more information on electronic prescription management services, see, for example, "Electronic Prescription Overview Guide, July 2022, Version 1.1, Ministry of Health, Labor and Welfare, Pharmaceutical and Food Safety Bureau."

The electronic prescription management system 40 is configured with multiple computers using, for example, cloud services, and is configured to send and receive information to and from external devices according to predetermined formats, protocols, etc.

For example, when the computer of the medical institution 20 accesses the electronic prescription management system 40 according to a predetermined format, protocol, etc., the electronic prescription issued by the computer of the medical institution 20 is stored (registered) in the electronic prescription management system 40. Also, when the management device 100 of the dispensing pharmacy 60 accesses the electronic prescription management system 40 according to a predetermined format, protocol, etc., the electronic prescription registered in the electronic prescription management system 40 is provided to the management device 100. Note that, in order to receive the electronic prescription registered in the electronic prescription management system 40, information such as the health insurance card number and My Number included in the consumer information is required.

As an example, when the electronic prescription management system 40 receives an acquisition request message that includes consumer information, it provides the electronic prescription prescribed by the medical institution to the consumer corresponding to the consumer information.

(Pharmacy terminal 80)
Pharmacy terminal 80 is, for example, a terminal used by a pharmacist, and is connected to management device 100 via a LAN or the like. For example, an employee of dispensing pharmacy 60, a pharmacist, or the like may operate pharmacy terminal 80 to input commands to management device 100, thereby operating management device 100. As an example, pharmacy terminal 80 is configured by a personal computer.

(Management device 100)
The management device 100 is configured, for example, by a computer used as a server, etc. An example of the functional configuration of the management device 100 is shown in FIG.

The management device 100 is communicably connected to a pharmacy terminal 80 used by a pharmacist who dispenses medicines based on the contents of an electronic prescription at the dispensing pharmacy 60. The management device 100 is also connected to the electronic prescription management system 40 via a network 12. The network 12 may be the same network as the network 11.

(Demand Information Registration Department)
The consumer information registration unit 121 of the management device 100 stores personal information of the consumer 221, for example, in a database inside the management device 100. The personal information includes, for example, a social security number, a health insurance card number, etc. Such personal information is registered, for example, in association with an identification number (consumer ID) of the consumer 221.

Furthermore, when the general-purpose terminal 200 requests a personal care registration, as described below, the consumer information registration unit 121 registers the identification number of the general-purpose terminal 200 (general-purpose terminal information) in the database as information related to the general-purpose terminal 200 possessed by the consumer 221, in association with the consumer ID. Personal care registration is completed when consumer information in which the consumer's personal information and the general-purpose terminal information are associated with the consumer ID is registered. Therefore, the consumer information includes information such as the consumer's health insurance card number and My Number, and such information can be used when obtaining an electronic prescription from the electronic prescription management system 40.

(Prescription request reception notification unit)
When the dispensing request reception notifying unit 122 of the management device 100 receives a message (dispensing request message) related to a request for dispensing of a drug based on an electronic prescription from the general-purpose terminal 200, it checks the consumer ID and general-purpose terminal information included in the dispensing request message against the consumer ID and general-purpose terminal information registered in the database. If the consumer ID in the dispensing request message matches the registered consumer ID and the general-purpose terminal information in the dispensing request message matches the general-purpose terminal information registered in association with the consumer ID, the dispensing request reception notifying unit 122 notifies the pharmacy terminal 80 of data indicating that the dispensing request message has been received.

As a result, the pharmacy terminal 80 outputs an image, sound, or the like indicating that the dispensing request message has been received, and notifies the pharmacist of the receipt of the message. In this way, the dispensing request reception notifying unit 122 notifies the pharmacist of the receipt by sending data indicating that the dispensing request message has been received to the pharmacy terminal 80.

(Electronic Prescription Acquisition Department)
When a pharmacist or the like operates the pharmacy terminal 80 to request acquisition of a prescription, the electronic prescription acquisition unit 123 of the management device 100 transmits a message requesting acquisition of an electronic prescription (prescription acquisition request message) to the electronic prescription management system 40. At this time, the electronic prescription acquisition unit 123 refers to consumer information corresponding to the consumer ID included in the dispensing request message, and generates a prescription acquisition request message including the health insurance card number, My Number, etc. included in the consumer information.

In this way, when the electronic prescription acquisition unit 123 receives data related to obtaining a prescription sent from the pharmacy terminal 80, it acquires the electronic prescription by sending an acquisition request message including consumer information to the electronic prescription management system 40. In addition, when the electronic prescription acquisition unit 123 receives an electronic prescription sent from the electronic prescription management system 40 in response to the prescription acquisition request message, it sends the electronic prescription to the pharmacy terminal 80. This allows the pharmacist to dispense the medicine based on the electronic prescription.

(Prescription Completion Notification Department)
When the pharmacist has completed dispensing, he or she operates the pharmacy terminal 80 to transmit data indicating the completion of dispensing, thereby notifying the management device 100 that dispensing has been completed. When the dispensing completion notification unit 124 of the management device 100 receives the data indicating the completion of dispensing transmitted from the pharmacy terminal 80, it notifies the general-purpose terminal 200 that dispensing has been completed. At this time, for example, a dispensing completion message is transmitted from the management device 100 to the general-purpose terminal 200.

(General-purpose terminal)
The general-purpose terminal 200 is owned by a consumer 221 and is configured, for example, by a general-purpose smartphone, a portable computer, etc. In the example of Fig. 3, the general-purpose terminal 200 has a wireless communication function and, for example, accesses the network 13 via wireless communication and is connected to the management device 100. Note that the network 13 may be the same network as the network 11 and/or the network 12.

Figure 4 is a block diagram illustrating an example of the functional configuration of the general-purpose terminal 200. As shown in Figure 4, the general-purpose terminal 200 has a registration process control unit 211 and a dispensing request process control unit 212. Note that the functions of the registration process control unit 211 and the dispensing request process control unit 212 may be realized, for example, by installing a predetermined application on the general-purpose terminal 200 configured as a smartphone.

(Registration processing control unit)
The registration process control unit 211 controls the execution of processes related to the personal care registration. The consumer 221 performs personal care registration in the management device 100 of the dispensing pharmacy 60 using the general-purpose terminal 200. At this time, for example, a GUI image generated by the registration process control unit 211 is displayed on the general-purpose terminal 200, and the consumer 221 performs personal care registration by operating a button or the like displayed on the GUI image.

Here, personal care registration means registering consumer information including personal information of the consumer 221 and identification information of the general-purpose terminal 200 in the management device 100 of the dispensing pharmacy 60. Personal information includes, by way of example, name, address, telephone number, email address, My Number, health insurance card number, etc. Note that the dispensing pharmacy 60 may request the consumer 221 to visit the pharmacy when registering as a personal care consumer.

For example, when an employee or pharmacist of the dispensing pharmacy 60 inputs personal information of the consumer 221 via the pharmacy terminal 80, the management device 100 assigns a consumer ID to the consumer 221. The management device 100 then transmits the address of the management device 100 and the consumer ID assigned to the consumer 221 to, for example, an email address included in the input personal information.

The registration process control unit 211 performs a medical registration in response to an operation by the consumer 221. At this time, for example, a message (medical registration request message) is sent, such as a message addressed to the address of the management device 100, and includes the consumer ID and the identification number of the general-purpose terminal 200. The identification number of the general-purpose terminal 200 may be, for example, a serial number or a SIM card number.

The management device 100, which has received the medical treatment registration request message, registers the identification number of the general-purpose terminal 200 as general-purpose terminal information, along with the personal information of the consumer 221, in association with the consumer ID. The management device 100 then transmits a message indicating that medical treatment registration has been completed (medical treatment registration completion message) to the general-purpose terminal 200.

When the registration process control unit 211 receives the personalization registration completion message, it associates the consumer ID with the address of the management device 100 (management device ID) and stores data indicating that personalization has been registered with the management device in an internal memory unit of the general-purpose terminal 200.

(Prescription request processing control unit)
A consumer 221 who has been prescribed a drug at a medical institution 20 makes a dispensing request using the general-purpose terminal 200. At this time, for example, a GUI image generated by the dispensing request processing control unit 212 is displayed on the general-purpose terminal 200, and the consumer 221 makes a dispensing request by operating a button or the like displayed on the GUI image. As a result, the dispensing request processing control unit 212 transmits a dispensing request message including a consumer ID and general-purpose terminal information to the management device 100.

As described above, when dispensing based on the electronic prescription is completed by the pharmacist at the dispensing pharmacy 60, the management device 100 notifies the consumer 221 that dispensing has been completed. The general-purpose terminal 200 receives the notification that dispensing has been completed and outputs an image, sound, etc. indicating that dispensing has been completed, and notifies the consumer 221 that dispensing has been completed.

(Processing related to medical treatment registration)
Next, the flow of the process related to the family medicine registration will be described. Fig. 5 is an arrow chart explaining the flow of an example of the process related to the family medicine registration. This process is executed, for example, when a request for registration is made from the consumer 221 to the dispensing pharmacy 60.

For example, the consumer 221 visits the dispensing pharmacy 60, presents his/her health insurance card, My Number card, etc., and requests registration. An employee or pharmacist at the dispensing pharmacy 60 inputs the consumer's 221 personal information into the pharmacy terminal 80.

In step S141, the pharmacy terminal 80 transmits the entered personal information of the consumer 221 to the management device 100, which receives it in step S161.

In step S161, the consumer information registration unit 121 of the management device 100 stores the personal information of the consumer 221 received from the pharmacy terminal. At this time, the consumer information registration unit 121 assigns a consumer ID to the consumer 221 and generates a record of the consumer ID in an internal database. Figure 5 shows record R01A generated at this time.

Record R01A has the items "Consumer ID," "Personal Information," "Personal Care," and "General-Purpose Terminal Information." Here, "MN001" is recorded in the item "Consumer ID," and "Registered" is recorded in the item "Personal Information." Additionally, "Not Registered" is recorded in the item "Personal Care," and "Not Registered" is recorded in the item "General-Purpose Terminal Information."

In step S162, the consumer information registration unit 121 of the management device 100 transmits the address of the management device 100 and the consumer ID assigned to the consumer 221 to an email address or the like included in the personal information, and this is received by the general-purpose terminal 200 in step S101.

In step S101, the registration process control unit 211 of the general-purpose terminal 200 receives the information sent in step S162 and stores the address of the management device 100 and the consumer ID assigned to the consumer 221. At this time, the registration process control unit 211 generates a record for the consumer ID in an internal database. Figure 5 shows record R02A generated at this time.

Record R02A has the items "Consumer ID", "Personal care", and "Management device information". Here, "MN001" is recorded in the item "Consumer ID", "Registered" is recorded in the item "Personal information", "Not registered" is recorded in the item "Personal care", and "SV001" is recorded in the item "Management device information". Note that "SV001" indicates the address of the management device 100.

In addition, in step S162, an employee or pharmacist of the dispensing pharmacy 60 may present the address of the management device 100 and the consumer ID assigned to the consumer 221 to the consumer 221, and the information presented by the consumer 221 in step S101 may be input to the general-purpose terminal 200.

In step S102, the registration process control unit 211 of the general-purpose terminal 200 performs a medical registration in response to an operation by the consumer 221. At this time, a medical registration request message including the consumer ID and the identification number of the general-purpose terminal 200 is sent, such as a message addressed to the address of the management device 100.

In step S163, the consumer information registration unit 121 of the management device 100 receives the personal care registration request message and updates the record of the consumer ID included in the personal care registration request message. This updates record R01A to record R01B. In record R01B, "Registration" is recorded in the "Personal Care" item, and "MT001" is recorded in the "General-purpose terminal information" item. Note that "MT001" indicates the identification number of the general-purpose terminal 200.

In step S164, the consumer information registration unit 121 of the management device 100 sends a medical treatment registration completion message to the general-purpose terminal 200 indicating that medical treatment registration has been completed, and this is received by the general-purpose terminal 200 in step S103.

In step S103, the registration process control unit 211 of the general-purpose terminal 200 receives the family doctor registration completion message and updates record R02A to record R02B. In record R02B, "Register" is recorded in the "Family doctor" item.

In step S165, the consumer information registration unit 121 of the management device 100 uses the general-purpose terminal information corresponding to the consumer ID registered in the personal care register to send a confirmation message to the general-purpose terminal 200, which is received by the general-purpose terminal 200 in step S104.

In step S105, the registration process control unit 211 of the general-purpose terminal 200 transmits a response to the message received in step S104 to the management device 100, which receives the response in step S166.

The processes of steps S104, S105, S165, and S166 may be omitted. Also, in records R02A and R02B, the item "general purpose terminal information" may be provided in addition to the item "consumer ID."

In this way, the process related to the family doctor registration is executed. This allows the dispensing pharmacy 60 to verify the identity of the consumer 221 and determine in advance whether or not the consumer is eligible for insurance.

(Processing of prescription requests)
Next, a flow of a process related to a dispensing request in an exemplary embodiment of the present disclosure will be described. Fig. 6 is an arrow chart for explaining a flow of an example of a process related to a dispensing request. It is assumed that, prior to this process, a consumer 221 who possesses a general-purpose terminal 200 visits a medical institution 20 as a patient and is examined.

In step S221, the electronic prescription management system 40 registers the electronic prescription issued by the medical institution 20 for the patient.

In step S201, the dispensing request processing control unit 212 of the general-purpose terminal 200 transmits a dispensing request message in response to an operation by the consumer 221, and in step S261, this is received by the management device 100.

In step S262, the dispensing request reception notifying unit 122 of the management device 100 checks the consumer ID and general-purpose terminal information included in the dispensing request message against the consumer ID and general-purpose terminal information registered in the database. For example, a check is performed to see whether the consumer ID in the dispensing request message matches the registered consumer ID, and whether the general-purpose terminal information in the dispensing request message matches the general-purpose terminal information registered in association with the consumer ID.

If the consumer ID in the dispensing request message does not match the registered consumer ID, or if the general-purpose terminal information in the dispensing request message does not match the general-purpose terminal information registered in association with the consumer ID (if matching fails), for example, an error message is sent to the general-purpose terminal 200.

On the other hand, if the match is successful, in step S263, the dispensing request reception notifying unit 122 of the management device 100 transmits data indicating the receipt of the dispensing request message to the pharmacy terminal 80, which is received by the pharmacy terminal 80 in step S241. As a result, the pharmacy terminal 80 outputs an image, sound, or the like indicating that the dispensing request message has been received, and notifies the pharmacist of the receipt of the message.

In step S242, the pharmacy terminal 80 transmits data related to a request to obtain a prescription to the management device 100 in response to the pharmacist's operation, and this is received by the management device 100 in step S264.

In step S265, the electronic prescription acquisition unit 123 of the management device 100 transmits an electronic prescription acquisition request message, which is received by the electronic prescription management system 40 in step S222. As described above, the electronic prescription acquisition unit 123 generates an electronic prescription acquisition request message using consumer information corresponding to the consumer ID included in the dispensing request message. Therefore, the acquisition request message transmitted in step S265 includes information such as the consumer's 221 health insurance card number and My Number.

In step S223, the electronic prescription management system 40 transmits an electronic prescription corresponding to the acquisition request message received in step S222, which is received by the management device 100 in step S266.

In step S267, the electronic prescription acquisition unit 123 of the management device 100 transmits the electronic prescription received in step S266 to the pharmacy terminal 80, which receives it in step S243. This allows the pharmacist who requested the electronic prescription to dispense the medicine by referring to the electronic prescription.

In step S244, the pharmacy terminal 80 transmits data indicating the completion of dispensing in response to the pharmacist's operation, and in step S268, this is received by the management device 100.

In step S269, the dispensing completion notification unit 124 of the management device 100 transmits a dispensing completion message to the general-purpose terminal 200, which is received by the general-purpose terminal 200 in step S202. As a result, the dispensing request processing control unit 212 of the general-purpose terminal 200 outputs an image, sound, or the like indicating that dispensing has been completed, and notifies the consumer 221 that dispensing has been completed.

The consumer 221 then knows that dispensing has been completed at the dispensing pharmacy 60 and, for example, visits the dispensing pharmacy 60 to pick up the dispensed medication.

In this way, the processing related to the dispensing request is carried out.

In the above-described exemplary embodiment, the management device 100 is described as being located in the dispensing pharmacy 60. However, for example, the management device 100 may not be located and the functions of the management device 100 may be realized using a cloud service or the like.

In addition, in the above-described exemplary embodiment, it has been described that the pharmacy terminal 80 is provided at the dispensing pharmacy 60, but the pharmacy terminal 80 may not be provided and a pharmacy employee or pharmacist may directly operate the management device 100. In this case, for example, data related to obtaining a prescription, data indicating the completion of dispensing, etc. may be directly input to the management device 100.

(Advantages of the Second Exemplary Embodiment)
In order for a drug consumer to receive a dispensed drug, the consumer must first visit the dispensing pharmacy 60 and request dispensing. In such a case, for example, the consumer must wait at the dispensing pharmacy 60 until a pharmacist receives the dispensing request, obtains an electronic prescription, and completes dispensing based on the prescription contents of the electronic prescription, or must return to the pharmacy after the scheduled completion time of dispensing.

Such waiting times and repeated visits deprive consumers of their freedom of choice, and also cause congestion at the dispensing pharmacy 60, increasing the time required to deal with consumers. In this way, waiting times and repeated visits impose an unnecessary burden on both the employees and pharmacists of the dispensing pharmacy 60 and the consumers.

In contrast, according to the present disclosure, a consumer can request dispensing without visiting the pharmacy, and the consumer only needs to visit the pharmacy once after receiving notification that dispensing has been completed. In addition, because consumer information is registered at the dispensing pharmacy through personal care registration, the process of obtaining an electronic prescription from the electronic prescription management system can also be performed by the dispensing pharmacy alone.

Therefore, according to the present disclosure, the burden on the employees and pharmacists of the dispensing pharmacy 60 and the consumer due to the above-mentioned waiting time and repeat visits can be reduced. In this way, according to the present disclosure, the burden on the dispensing pharmacy and the patient is reduced.

Third Exemplary Embodiment
A third exemplary embodiment, which is an example of an embodiment of the present invention, will be described in detail with reference to the drawings. Components having the same functions as those described in the above exemplary embodiment will be given the same reference numerals, and their description will be omitted as appropriate. The scope of application of each technique adopted in this exemplary embodiment is not limited to this exemplary embodiment. That is, each technique adopted in this exemplary embodiment can be adopted in other exemplary embodiments included in this disclosure, as long as no particular technical hindrance occurs. In addition, each technique shown in each drawing referred to for explaining this exemplary embodiment can be adopted in other exemplary embodiments included in this disclosure, as long as no particular technical hindrance occurs.

In the third exemplary embodiment, when the dispensing request message is received, the dispensing request reception notifying unit 122 of the management device 100 transmits data indicating the receipt of the dispensing request message to the pharmacy terminal 80 if the matching is successful, and further transmits data indicating the receipt of the dispensing request message to the general-purpose terminal 200.

Figure 7 is an arrow chart that explains the flow of another example of processing related to a prescription request.

Steps S301, S321, S361, and S362 in FIG. 7 are similar to steps S201, S221, S261, and S262 in FIG. 6, respectively, and therefore will not be described in detail.

In the example, after the processing of step S362, in step S363, the dispensing request reception notifying unit 122 of the management device 100 transmits data indicating the receipt of the dispensing request message to the pharmacy terminal 80, and this is received by the pharmacy terminal 80 in step S341. As a result, the pharmacy terminal 80 outputs an image, sound, etc. indicating that the dispensing request message has been received, and notifies the pharmacist of the receipt of the message.

In addition, in step S364, the dispensing request reception notifying unit 122 of the management device 100 transmits data indicating the receipt of the dispensing request message to the general-purpose terminal 200, which is received by the general-purpose terminal 200 in step S302. As a result, the general-purpose terminal 200 outputs an image, sound, or the like indicating that the dispensing request message has been received at the dispensing pharmacy 60, and notifies the consumer 221 that the dispensing request message has been received.

In this way, when the dispensing request reception notifying means receives a dispensing request message related to a dispensing request transmitted from the general-purpose terminal, it may further transmit data indicating the reception of the dispensing request message to the general-purpose terminal, thereby notifying the consumer of the reception. In this way, for example, the consumer 221 can know that his or her dispensing request has been reliably accepted.

Steps S342 to S344 in FIG. 7 are similar to steps S242 to S244 in FIG. 6, respectively, and therefore will not be described in detail. Steps S365 to S370 in FIG. 7 are similar to steps S264 to S269 in FIG. 6, respectively, and therefore will not be described in detail. Step S303 in FIG. 7 is similar to step S202 in FIG. 6, and therefore will not be described in detail.

(Effects of the Third Exemplary Embodiment)
As described above, according to the present disclosure, a consumer can request dispensing without visiting a pharmacy. On the other hand, when a dispensing request is made without visiting a pharmacy, the consumer 221 who requested dispensing may be anxious about whether his/her dispensing request has been recognized by the dispensing pharmacy 60. The dispensing request reception notifying unit 122 of the management device 100 transmits data representing the reception of a dispensing request message to the general-purpose terminal 200, so that the consumer 221 can confirm that his/her dispensing request has been recognized by the dispensing pharmacy 60.

Fourth Exemplary Embodiment
A third exemplary embodiment, which is an example of an embodiment of the present invention, will be described in detail with reference to the drawings. Components having the same functions as those described in the above exemplary embodiment will be given the same reference numerals, and their description will be omitted as appropriate. The scope of application of each technique adopted in this exemplary embodiment is not limited to this exemplary embodiment. That is, each technique adopted in this exemplary embodiment can be adopted in other exemplary embodiments included in this disclosure, as long as no particular technical hindrance occurs. In addition, each technique shown in each drawing referred to for explaining this exemplary embodiment can be adopted in other exemplary embodiments included in this disclosure, as long as no particular technical hindrance occurs.

Figure 8 is a block diagram showing another example of the configuration of the dispensing pharmacy support system 10. In this figure, components having the same functions as the components described with reference to Figure 3 are given the same reference numerals.

In FIG. 8, unlike the example described above with reference to FIG. 3, a drug procurement system 300 is shown. The drug procurement system 300 is a system for procuring a drug when a drug shortage occurs during dispensing of drugs at a dispensing pharmacy 60, for example.

The drug procurement system 300 is connected to the dispensing pharmacy 60 via the network 13. The drug procurement system 300 is composed of, for example, one or more servers. The drug procurement system 300 is connected to a terminal of a drug wholesaler (for example, a trading company that handles drugs), and transmits information received from the management device 100 of the dispensing pharmacy 60 to the terminal of the drug wholesaler.

For example, when an order message indicating an order for a specific drug is received from the management device 100, the drug procurement system 300 transmits the order message to a terminal of a drug wholesaler that handles the drug. The drug wholesaler's terminal outputs, for example, an image, sound, or the like indicating that the order message has been received, and notifies an employee of the drug wholesaler of the receipt of the message. The ordered drug is then shipped from the drug wholesaler to the dispensing pharmacy 60.

For example, when a transport company that transports medicines delivers the medicines to the dispensing pharmacy 60, the medicine procurement system 300 is notified that delivery of the medicines has been completed. The medicine procurement system 300 then transmits a delivery message to the management device 100 indicating that the ordered medicines have been delivered.

Here, an example has been described in which, when a drug is in short supply during dispensing, the missing drug is procured from a drug wholesaler, but the missing drug may also be procured, for example, from a nearby dispensing pharmacy. In this case, the drug procurement system 300 may, for example, transmit an order message received from the management device 100 of the dispensing pharmacy 60 to another dispensing pharmacy, and the ordered drug may be shipped from the other dispensing pharmacy to the dispensing pharmacy 60.

The rest of the configuration in Figure 8 is the same as that described above with reference to Figure 3, so detailed explanation is omitted.

(Configuration of management device)
Fig. 9 is a block diagram showing another example of the functional configuration of the management device 100. In this figure, unlike the example described above with reference to Fig. 1, the management device 100 is provided with an order processing unit 125.

When the order processing unit 125 receives data from the pharmacy terminal 80 indicating that a drug is in short supply in dispensing based on the prescription contents of an electronic prescription, it sends an order message to the drug procurement system 300 to order the missing drug.

For example, if a pharmacist dispensing medicine based on an electronic prescription notices that a medicine required for dispensing is in short supply, the pharmacist inputs, for example, information indicating the medicine that is in short supply into the pharmacy terminal 80. As a result, data indicating that the medicine is in short supply is sent from the pharmacy terminal 80 to the management device 100, and the order processing unit 125 generates an order message and sends it to the medicine procurement system 300.

The order processing unit 125 may also be configured to send an order notification message to the general-purpose terminal 200 indicating that the medicine required for dispensing is being ordered. In this case, the general-purpose terminal 200 may, for example, output an image, sound, or the like indicating that the order notification message has been received, to notify the consumer 221 of the receipt of the order notification message. In this way, the consumer 221 can know in advance that the dispensing currently being requested will take longer than usual.

Furthermore, when a delivery message sent from the drug procurement system 300 is received, the order processing unit 125 transmits data indicating receipt of the delivery message to the pharmacy terminal 80. The pharmacy terminal 80, for example, outputs an image, sound, or the like indicating that the delivery message has been received, to notify the pharmacist or the like of the receipt of the message. The pharmacist then uses the delivered drug to dispense medication based on the prescription contents of the electronic prescription.

The configuration of other parts in Figure 9 is the same as that described above with reference to Figure 1, so detailed explanation will be omitted.

(Processing of prescription requests)
FIG. 10 is an arrow chart illustrating the flow of yet another example of processing related to a dispensing request.

The processes in steps S401 and S402 in FIG. 10 are similar to those in steps S301 and S302 in FIG. 7, and therefore will not be described in detail. The processes in steps S421 to S423 in FIG. 10 are similar to those in steps S321 to S323 in FIG. 7, and therefore will not be described in detail.

The processing of steps S441 to S443 in FIG. 10 is similar to the processing of steps S341 to S343 in FIG. 7, so detailed explanations are omitted. The processing of steps S461 to S468 in FIG. 10 is similar to the processing of steps S361 to S368 in FIG. 7, so detailed explanations are omitted.

In step S443 of FIG. 10, the electronic prescription is received by the pharmacy terminal 80, and the pharmacist who requested the electronic prescription dispenses the medicine by referring to the electronic prescription. If the pharmacist notices that a medicine required for dispensing is insufficient, the pharmacist inputs, for example, information indicating the missing medicine into the pharmacy terminal 80.

In response to this, in step S444, the pharmacy terminal 80 transmits data indicating that the drug is in short supply to the management device 100, which is received by the management device 100 in step S469.

In step S470, the order processing unit 125 of the management device 100 generates an order message for the missing medicine and transmits it to the medicine procurement system 300, which receives it in step S491. The medicine procurement system 300 transmits the order message to a terminal of a drug wholesaler that handles the medicine, and the ordered medicine is shipped from the drug wholesaler to the dispensing pharmacy 60.

After processing in step S470, in step S471, the order processing unit 125 of the management device 100 sends an order notification message to the general-purpose terminal 200 indicating that the medicine required for dispensing is being ordered, and this is received by the general-purpose terminal 200 in step S403. The general-purpose terminal 200 outputs, for example, an image, sound, etc. indicating that the order notification message has been received, to notify the consumer 221 of the receipt of the order notification message.

In step S492, the drug procurement system 300 transmits a delivery message to the management device 100, which is received by the management device 100 in step S472.

In step S473, the order processing unit 125 of the management device 100 transmits data indicating that the delivery message has been received to the pharmacy terminal 80, which is received by the pharmacy terminal 80 in step S445. The pharmacy terminal 80 outputs, for example, an image, sound, or the like indicating that the delivery message has been received, to notify the pharmacist or the like of the receipt of the message. The pharmacist then uses the delivered medicine to dispense medication based on the prescription contents of the electronic prescription.

Step S446 in FIG. 10 is the same process as step S344 in FIG. 7, so a detailed description will be omitted. Steps S474 and S475 in FIG. 10 are the same process as step S369 and step S370 in FIG. 7, respectively, so a detailed description will be omitted. Step S404 in FIG. 10 is the same process as step S303 in FIG. 7, so a detailed description will be omitted.

(Effects of the Fourth Exemplary Embodiment)
For example, a consumer who has problems with drug interactions may be prescribed a drug that is not generally available. For example, a dispensing pharmacy attached to a university hospital may have a large stock of medicines, but a dispensing pharmacy near the consumer's home may have a small stock of medicines and may have to order the medicines needed for dispensing.

When it becomes necessary to order medicine, it naturally takes longer to complete the dispensing, and for example, the consumer who requested the dispensing may become anxious about whether the dispensing has been carried out, which may lead to an increase in inquiries and complaints to the dispensing pharmacy. This situation again creates an unnecessary burden on both the employees and pharmacists of the dispensing pharmacy 60 and the consumer.

According to the present disclosure, the order processing unit 125 of the management device 100 sends an order notification message to the general-purpose terminal 200 indicating that the medicine required for dispensing is being ordered, so that the consumer 221 can be made aware that dispensing will take time.

Furthermore, according to the present disclosure, the order processing unit 125 of the management device 100 transmits data indicating that a delivery message has been received to the pharmacy terminal 80, so that dispensing can be performed immediately after the missing medicine is delivered.

Therefore, according to the present disclosure, the burden on the employees, pharmacists, etc. of the dispensing pharmacy 60 and the consumer due to the above-mentioned situation can be reduced. In this way, according to the present disclosure, the burden on the dispensing pharmacy and the patient is reduced.

(Modification of the Fourth Exemplary Embodiment)
The order processing unit 125 of the management device 100 may be configured to include the planned dispensing completion date and time, etc. in the order notification message when transmitting the order notification message to the general-purpose terminal 200 in step S471. In this case, for example, when the medicine procurement system 300 receives the order message in step S491, the planned drug delivery date and time, etc. may be transmitted to the management device 100. The order processing unit 125 may calculate the planned dispensing completion date and time based on the planned drug delivery date and time, etc., and generate the order notification message.

In this way, the consumer 221 is made aware that dispensing takes time, and by informing the consumer 221 of when dispensing will be completed, dissatisfaction of the consumer 221 caused by dispensing taking a long time can be reduced.

Therefore, this disclosure further reduces the burden on pharmacies and patients.

Other Exemplary Embodiments
When transmitting a dispensing request message from the general-purpose terminal 200, the dispensing request processing control unit 212 of the general-purpose terminal 200 may generate a dispensing request message including, for example, information for identifying an electronic prescription (electronic prescription ID). For example, if the consumer 221 is examined at multiple medical institutions on the same day and multiple electronic prescriptions are issued, the consumer 221 may want to prioritize the taking of medicines prescribed by a specific doctor.

In such a case, for example, an electronic prescription ID may be generated that includes identification information of the medical institution or doctor, and the consumer 221 may be able to select the desired electronic prescription ID when operating the general-purpose terminal 200.

In this way, the consumer 221 can request the dispensing pharmacy 60 to dispense medicine based on the prescription contents of a desired electronic prescription among multiple electronic prescriptions.

[Software implementation example]
Some or all of the functions of the management device 100, the pharmacy terminal 80, or the general-purpose terminal 200 (hereinafter also referred to as "each of the above-mentioned devices") may be realized by hardware such as an integrated circuit (IC chip), or by software.

In the latter case, each of the above devices is realized, for example, by a computer that executes instructions of a program, which is software that realizes each function. An example of such a computer (hereinafter referred to as computer C) is shown in FIG. 11. FIG. 11 is a block diagram showing the hardware configuration of computer C that functions as each of the above devices.

Computer C has at least one processor C1 and at least one memory C2. Memory C2 stores a program P for operating computer C as each of the above devices. In computer C, processor C1 reads and executes program P from memory C2, thereby realizing each function of each of the above devices.

The processor C1 may be, for example, a central processing unit (CPU), a graphic processing unit (GPU), a digital signal processor (DSP), a micro processing unit (MPU), a floating point number processing unit (FPU), a physics processing unit (PPU), a tensor processing unit (TPU), a quantum processor, a microcontroller, or a combination of these. The memory C2 may be, for example, a flash memory, a hard disk drive (HDD), a solid state drive (SSD), or a combination of these.

The computer C may further include a RAM (Random Access Memory) for expanding the program P during execution and for temporarily storing various data. The computer C may further include a communication interface for transmitting and receiving data to and from other devices. The computer C may further include an input/output interface for connecting input/output devices such as a keyboard, mouse, display, and printer.

The program P can also be recorded on a non-transitory, tangible recording medium M that can be read by the computer C. Such a recording medium M can be, for example, a tape, a disk, a card, a semiconductor memory, or a programmable logic circuit. The computer C can obtain the program P via such a recording medium M. The program P can also be transmitted via a transmission medium. Such a transmission medium can be, for example, a communications network or broadcast waves. The computer C can also obtain the program P via such a transmission medium.

[Additional Note 1]
This disclosure includes the techniques described in the following appendices. However, the present invention is not limited to the techniques described in the following appendices, and various modifications are possible within the scope of the claims.

(Appendix 1)
A management device of a dispensing pharmacy that communicates with a general-purpose terminal of a drug consumer and an electronic prescription management system for providing electronic prescriptions,
a demander information registration means for receiving and registering demander information relating to the demander transmitted from the general-purpose terminal;
a prescription request reception notifying means for notifying a prescription person in charge of prescription of a prescription received when a prescription request message related to a prescription request transmitted from the general-purpose terminal is received;
An electronic prescription acquisition means for acquiring the electronic prescription from an electronic prescription management system by using the registered consumer information;
and a dispensing completion notifying means for notifying the general-purpose terminal of the completion of dispensing when dispensing based on the prescription contents of the electronic prescription is completed.

(Appendix 2)
The electronic prescription management system is a system that provides an electronic prescription management service operated by a public institution,
The management device described in Appendix 1, when receiving an acquisition request message including the consumer information, provides an electronic prescription prescribed by the medical institution to the consumer corresponding to the consumer information.

(Appendix 3)
The electronic prescription is communicably connected to a pharmacy terminal used by a pharmacist who dispenses medicine based on the prescription content of the electronic prescription at the dispensing pharmacy,
The dispensing request reception notifying means notifies the pharmacist of the receipt of the dispensing request message by transmitting data representing the receipt of the dispensing request message to the pharmacy terminal;
When the electronic prescription acquisition means receives data related to a request to acquire a prescription transmitted from the pharmacy terminal, the electronic prescription acquisition means acquires the electronic prescription by transmitting an acquisition request message including the consumer information to the electronic prescription management system;
The management device according to claim 2, wherein the dispensing completion notifying means notifies the general-purpose terminal of the completion of dispensing when data indicating the completion of dispensing transmitted from the pharmacy terminal is received.

(Appendix 4)
The management device includes:
The management device described in Appendix 3 further comprises an ordering means for, when data indicating that a drug is in short supply in dispensing based on the prescription contents of an electronic prescription is received from the pharmacy terminal, sending an order message to a drug procurement system to order the missing drug.

(Appendix 5)
The demander information registration means further registers general-purpose terminal information related to the general-purpose terminal,
The management device described in any one of Appendices 1 to 4, wherein when the dispensing request reception notifying means receives the dispensing request message, it verifies whether the general-purpose terminal information and the consumer information included in the dispensing request message match registered general-purpose terminal information and consumer information corresponding to the general-purpose terminal information.

(Appendix 6)
The dispensing request reception notifying means, when receiving a dispensing request message related to a dispensing request transmitted from the general-purpose terminal, further transmits data indicating the receipt of the dispensing request message to the general-purpose terminal, thereby notifying the consumer of the receipt.

(Appendix 7)
The management device described in any one of appendices 1 to 6, wherein the dispensing request message includes identification information of the electronic prescription.

(Appendix 8)
The consumer information includes the consumer's health insurance card number or My Number, and the electronic prescription acquisition means sends an acquisition request message including the consumer's health insurance card number or My Number to the electronic prescription management system.The management device described in Appendix 3.

(Appendix 9)
When the order message is transmitted to the drug procurement system,
The management device according to claim 4, wherein the ordering means further transmits an order notification message to the general-purpose terminal, the message indicating that the medicine required for dispensing is being ordered.

(Appendix 10)
The management device according to claim 9, wherein the order notification message includes a planned date and time of completion of dispensing.

(Appendix 11)
An information processing method for a management device of a dispensing pharmacy that communicates with a general-purpose terminal of a drug consumer and an electronic prescription management system for providing electronic prescriptions, comprising:
receiving and registering consumer information relating to the consumer transmitted from the general-purpose terminal;
When a prescription request message related to a prescription request transmitted from the general-purpose terminal is received, the prescription request message is notified to a prescription person in charge of prescription.
The electronic prescription is obtained from an electronic prescription management system using the registered consumer information;
when dispensing based on the prescription contents of the electronic prescription is completed, notifying the general-purpose terminal of the completion of dispensing.

(Appendix 12)
The electronic prescription management system is a system that provides an electronic prescription management service operated by a public institution,
The information processing method described in Appendix 11, wherein, when an acquisition request message including the consumer information is received, an electronic prescription prescribed by the medical institution is provided to the consumer corresponding to the consumer information.

(Appendix 13)
The management device is communicably connected to a pharmacy terminal used by a pharmacist who dispenses medicine based on the prescription content of the electronic prescription at the dispensing pharmacy,
notifying the pharmacist of receipt of the dispensing request message by transmitting data representing receipt of the dispensing request message to the pharmacy terminal;
When data related to a request to obtain a prescription transmitted from the pharmacy terminal is received, the electronic prescription is obtained by transmitting an acquisition request message including the consumer information to the electronic prescription management system;
The information processing method according to claim 12, further comprising: notifying the general-purpose terminal of completion of dispensing when data indicating completion of dispensing transmitted from the pharmacy terminal is received.

(Appendix 14)
The management device,
The information processing method described in Appendix 13, in which when data indicating that a drug is in short supply in dispensing based on the prescription contents of an electronic prescription is received from the pharmacy terminal, an order message to order the missing drug is sent to a drug procurement system.

(Appendix 15)
Further registering general-purpose terminal information relating to the general-purpose terminal;
When the dispensing request message is received, the information processing method described in any one of Appendices 11 to 14, wherein the general-purpose terminal information and the consumer information included in the dispensing request message are compared to registered general-purpose terminal information and consumer information corresponding to the general-purpose terminal information to determine whether they match.

(Appendix 16)
When a dispensing request message related to a dispensing request transmitted from the general-purpose terminal is received, data representing receipt of the dispensing request message is further transmitted to the general-purpose terminal, thereby notifying the consumer of the receipt.

(Appendix 17)
The information processing method according to any one of appendices 11 to 16, wherein the dispensing request message includes identification information of the electronic prescription.

(Appendix 18)
The consumer information includes the consumer's health insurance card number or My Number, and the electronic prescription acquisition means transmits an acquisition request message including the consumer's health insurance card number or My Number to the electronic prescription management system. The information processing method described in Appendix 13.

(Appendix 19)
When the order message is transmitted to the drug procurement system,
The information processing method according to claim 14, further comprising: transmitting an order notification message to the general-purpose terminal, the order notification message indicating that a drug required for dispensing is being ordered.

(Appendix 20)
The information processing method according to claim 19, wherein the order notification message includes a planned date and time of completion of dispensing.

(Appendix 21)
Computer,
A program for operating a computer as a management device of a dispensing pharmacy that communicates with a general-purpose terminal of a drug consumer and an electronic prescription management system for providing electronic prescriptions, the program comprising:
a demander information registration means for receiving and registering demander information relating to the demander transmitted from the general-purpose terminal;
a prescription request reception notifying means for notifying a prescription person in charge of prescription of a prescription received when a prescription request message related to a prescription request transmitted from the general-purpose terminal is received;
An electronic prescription acquisition means for acquiring the electronic prescription from an electronic prescription management system by using the registered consumer information;
and a dispensing completion notifying means for notifying the general-purpose terminal of the completion of dispensing when dispensing based on the prescription contents of the electronic prescription is completed.

(Appendix 22)
The electronic prescription management system is a system that provides an electronic prescription management service operated by a public institution,
The program described in Appendix 21, which, when an acquisition request message including the consumer information is received, provides an electronic prescription prescribed by a medical institution to a consumer corresponding to the consumer information.

(Appendix 23)
The management device is communicably connected to a pharmacy terminal used by a pharmacist who dispenses medicine based on the prescription content of the electronic prescription at the dispensing pharmacy,
the dispensing request reception notifying means notifies the pharmacist of the receipt of the dispensing request message by transmitting data representing the receipt of the dispensing request message to the pharmacy terminal;
When the electronic prescription acquisition means receives data related to a request to acquire a prescription transmitted from the pharmacy terminal, the electronic prescription acquisition means acquires the electronic prescription by transmitting an acquisition request message including the consumer information to the electronic prescription management system;
The program described in Appendix 22, wherein the dispensing completion notifying means notifies the general-purpose terminal of the completion of dispensing when data indicating the completion of dispensing transmitted from the pharmacy terminal is received.

(Appendix 24)
The management device includes:
The program described in Appendix 23, further comprising an ordering means for, when data indicating that a drug is in short supply in dispensing based on the prescription contents of an electronic prescription is received from the pharmacy terminal, sending an order message to a drug procurement system to order the missing drug.

(Appendix 25)
The demander information registration means further registers general-purpose terminal information related to the general-purpose terminal,
The program described in any one of Appendices 21 to 24, wherein when the dispensing request reception notifying means receives the dispensing request message, it verifies whether the general-purpose terminal information and the consumer information included in the dispensing request message match registered general-purpose terminal information and consumer information corresponding to the general-purpose terminal information.

(Appendix 26)
The dispensing request reception notifying means, when receiving a dispensing request message related to a dispensing request transmitted from the general-purpose terminal, further transmits data representing the receipt of the dispensing request message to the general-purpose terminal, thereby notifying the consumer of the receipt.

(Appendix 27)
The program described in any one of appendices 21 to 26, wherein the prescription request message includes identification information of the electronic prescription.

(Appendix 28)
The consumer information includes the consumer's health insurance card number or My Number, and the electronic prescription acquisition means sends an acquisition request message including the consumer's health insurance card number or My Number to the electronic prescription management system. The program described in Appendix 23.

(Appendix 29)
When the order message is transmitted to the drug procurement system,
The program according to claim 24, wherein the ordering means further transmits an order notification message to the general-purpose terminal, the message indicating that a drug required for dispensing is being ordered.

(Appendix 30)
The program described in Appendix 29, wherein the order notification message includes a scheduled date and time of completion of dispensing.

(Appendix 31)
A management device according to any one of claims 1 to 7;
a general-purpose terminal for a drug consumer;
A dispensing pharmacy support system consisting of an electronic prescription management system for providing electronic prescriptions.

[Additional Note 2]
This disclosure includes the techniques described in the following appendices. However, the present invention is not limited to the techniques described in the following appendices, and various modifications are possible within the scope of the claims.

(Appendix 1)
A management device of a dispensing pharmacy that communicates with a general-purpose terminal of a drug consumer and an electronic prescription management system for providing electronic prescriptions,
The management device comprises at least one processor;
The at least one processor
A process of receiving and registering consumer information related to the consumer transmitted from the general-purpose terminal;
When a prescription request message related to a prescription request transmitted from the general-purpose terminal is received, a process of notifying a prescription person in charge of prescription of the message received;
A process of obtaining the electronic prescription from an electronic prescription management system using the registered consumer information;
When dispensing based on the prescription contents of the electronic prescription is completed, a process of notifying the general-purpose terminal of the completion of dispensing is executed.
Management device.

The management device may further include a memory. The memory may store a program for causing the at least one processor to execute each of the processes.

(Appendix 2)
The electronic prescription management system is a system that provides an electronic prescription management service operated by a public institution,
The management device described in Appendix 1, when receiving an acquisition request message including the consumer information, provides an electronic prescription prescribed by the medical institution to the consumer corresponding to the consumer information.

(Appendix 3)
The electronic prescription is communicably connected to a pharmacy terminal used by a pharmacist who dispenses medicine based on the prescription content of the electronic prescription at the dispensing pharmacy,
In the process of notifying a dispensing clerk of the receipt, the at least one processor notifies the pharmacist of the receipt by transmitting data representing receipt of the dispensing request message to the pharmacy terminal;
When data related to a request to obtain a prescription transmitted from the pharmacy terminal is received, the at least one processor, in a process of obtaining from an electronic prescription management system, obtains the electronic prescription by transmitting an acquisition request message including the consumer information to the electronic prescription management system;
The management device described in Appendix 2, wherein when data indicating completion of dispensing transmitted from the pharmacy terminal is received, in the process of notifying the general-purpose terminal of the completion of dispensing, the at least one processor notifies the general-purpose terminal of the completion of dispensing.

(Appendix 4)
The at least one processor
The management device described in Appendix 3 further executes a process of sending an order message to a drug procurement system to order the missing drug when data indicating that a drug is in short supply in dispensing based on the prescription contents of an electronic prescription is received from the pharmacy terminal.

(Appendix 5)
In the process of receiving and registering the consumer information, the at least one processor further registers general-purpose terminal information related to the general-purpose terminal;
When the dispensing request message is received, in the process of notifying the dispensing staff of the receipt, the at least one processor verifies whether the general-purpose terminal information and the consumer information included in the dispensing request message match registered general-purpose terminal information and consumer information corresponding to the general-purpose terminal information.

(Appendix 6)
The management device described in Appendix 1, in which, when a dispensing request message related to a dispensing request transmitted from the general-purpose terminal is received, in a process of notifying a dispensing staff member of the receipt, the at least one processor further transmits data indicating the receipt of the dispensing request message to the general-purpose terminal, thereby notifying the consumer of the receipt.

(Appendix 7)
The management device of claim 1, wherein the prescription request message includes identification information of the electronic prescription.

Reference Signs List 10 Dispensing pharmacy support system 20 Medical institution 40 Electronic prescription management system 60 Dispensing pharmacy 80 Pharmacy terminal 100 Management device 121 Consumer information registration unit 122 Dispensing request reception notification unit 123 Electronic prescription acquisition unit 124 Dispensing completion notification unit 125 Order processing unit 200 General-purpose terminal 211 Registration processing control unit 212 Dispensing request processing control unit 221 Consumer 300 Drug procurement system

Claims (10)

A management device of a dispensing pharmacy that communicates with a general-purpose terminal of a drug consumer and an electronic prescription management system for providing electronic prescriptions,
a demander information registration means for receiving and registering demander information relating to the demander transmitted from the general-purpose terminal;
a prescription request reception notifying means for notifying a prescription person in charge of prescription of a prescription received when a prescription request message related to a prescription request transmitted from the general-purpose terminal is received;
An electronic prescription acquisition means for acquiring the electronic prescription from an electronic prescription management system by using the registered consumer information;
and a dispensing completion notifying means for notifying the general-purpose terminal of the completion of dispensing when dispensing based on the prescription contents of the electronic prescription is completed. The electronic prescription management system is a system that provides an electronic prescription management service operated by a public institution,
The management device according to claim 1 , wherein, when an acquisition request message including the consumer information is received, an electronic prescription prescribed by a medical institution is provided to a consumer corresponding to the consumer information. The electronic prescription is communicably connected to a pharmacy terminal used by a pharmacist who dispenses medicine based on the prescription content of the electronic prescription at the dispensing pharmacy,
the dispensing request reception notifying means notifies the pharmacist of the receipt of the dispensing request message by transmitting data representing the receipt of the dispensing request message to the pharmacy terminal;
When the electronic prescription acquisition means receives data related to a request to acquire a prescription transmitted from the pharmacy terminal, the electronic prescription acquisition means acquires the electronic prescription by transmitting an acquisition request message including the consumer information to the electronic prescription management system;
The management device according to claim 2 , wherein the dispensing completion notifying means notifies the general-purpose terminal of the completion of dispensing when data indicating completion of dispensing transmitted from the pharmacy terminal is received. The management device includes:
The management device according to claim 3, further comprising an ordering means for, when data indicating that a drug is in short supply in dispensing based on the prescription contents of an electronic prescription is received from the pharmacy terminal, sending an order message to a drug procurement system to order the missing drug. The demander information registration means further registers general-purpose terminal information related to the general-purpose terminal,
The management device according to claim 1, wherein, when the dispensing request reception notifying means receives the dispensing request message, the means verifies whether the general-purpose terminal information and the consumer information included in the dispensing request message match registered general-purpose terminal information and consumer information corresponding to the general-purpose terminal information. 2. The management device according to claim 1, wherein when the dispensing request reception notifying means receives a dispensing request message related to a dispensing request transmitted from the general-purpose terminal, the dispensing request reception notifying means notifies the consumer of the reception by further transmitting data representing the reception of the dispensing request message to the general-purpose terminal. The management device according to claim 1 , wherein the prescription request message includes identification information of the electronic prescription. An information processing method for a management device of a dispensing pharmacy that communicates with a general-purpose terminal of a drug consumer and an electronic prescription management system for providing electronic prescriptions, comprising:
receiving and registering consumer information relating to the consumer transmitted from the general-purpose terminal;
When a prescription request message related to a prescription request transmitted from the general-purpose terminal is received, the prescription request message is notified to a prescription person in charge of prescription.
The electronic prescription is obtained from an electronic prescription management system using the registered consumer information;
when dispensing based on the prescription contents of the electronic prescription is completed, notifying the general-purpose terminal of the completion of dispensing. Computer,
A program for operating a computer as a management device of a dispensing pharmacy that communicates with a general-purpose terminal of a drug consumer and an electronic prescription management system for providing electronic prescriptions, the program comprising:
a demander information registration means for receiving and registering demander information relating to the demander transmitted from the general-purpose terminal;
a prescription request reception notifying means for notifying a prescription person in charge of prescription of a prescription received when a prescription request message related to a prescription request transmitted from the general-purpose terminal is received;
An electronic prescription acquisition means for acquiring the electronic prescription from an electronic prescription management system by using the registered consumer information;
and a dispensing completion notifying means for notifying the general-purpose terminal of the completion of dispensing when dispensing based on the prescription contents of the electronic prescription is completed. A management device according to any one of claims 1 to 7;
a general-purpose terminal for a drug consumer;
A dispensing pharmacy support system consisting of an electronic prescription management system for the provision of electronic prescriptions.

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