JP2025072912A - Information processing device, information processing method, and program - Google Patents

Abstract

To provide an information processing apparatus, an information processing method, and a program capable of reducing the time required for batch processing of fault data.SOLUTION: An information processing apparatus according to an embodiment comprises a receiving unit, a sorting unit, and an executing unit. The receiving unit receives fault data, which includes ID information on an IC card and occurs when a fault occurs in the IC card, from a terminal that reads the IC card or a communication server that controls communication between the terminal and the apparatus itself. The sorting unit sorts the received fault data into a plurality of pieces of fault-data preprocessing result data using sorting rules based on the ID information, and stores the sorted data in a storage unit. The executing unit executes fault processing for each fault-data preprocessing result data.SELECTED DRAWING: Figure 1

Description

Embodiments of the present invention relate to an information processing device, an information processing method, and a program.

When an IC card malfunctions, the faulty data generated must be processed in order, starting with the oldest data for each IC card ID. In particular, faulty data generated in thin-client ticket gate systems is often the result of communication or server malfunctions, so large amounts of faulty data are generated when a malfunction occurs. When processing large amounts of faulty data in batch processing, high-performance servers are often used to achieve high-speed processing.

JP 2020-115315 A

However, with the above method, if the number of faulty data items exceeds a certain amount, the target processing time may not be met. Furthermore, when performing parallel processing to reduce processing time, it is necessary to take measures such as managing the status changes (not processed, processing in progress, processing completed) in the database and enabling multiple processes to be performed simultaneously. Furthermore, when re-executing batch processing, it becomes necessary to release the status change management information, which makes the system more complex.

The present invention has been made in consideration of the above, and aims to provide an information processing device, an information processing method, and a program that can reduce the time required for batch processing of fault data.

The information processing device of the embodiment includes a receiving unit, a sorting unit, and an execution unit. The receiving unit receives fault data that includes ID information of the IC card and occurs when the IC card is faulty, from a terminal device that reads the IC card or a communication server that controls communication between the terminal device and the device itself. The sorting unit sorts the received fault data into multiple fault data preprocessing result data using sorting rules based on the ID information, and stores the data in the memory unit. The execution unit executes fault processing for each fault data preprocessing result data.

FIG. 1 is a diagram showing an example of the configuration of an information processing system according to the present embodiment. FIG. 2A is a diagram for explaining an example of failure processing by a failure processing server included in the information processing system according to the present embodiment. FIG. 2B is a flowchart showing an example of the flow of failure processing by the failure processing server of the information processing system according to this embodiment. FIG. 3 is a diagram for explaining an example of real-time access to the failure processing result in the information processing system according to the present embodiment.

Below, an example of an information processing device, information processing method, and program according to this embodiment will be described with reference to the attached drawings.

Fig. 1 is a diagram showing an example of the configuration of an information processing system according to this embodiment. As shown in Fig. 1, the information processing system according to this embodiment has a terminal device 1, a communication server 2, and a fault processing server 3. The communication server 2 controls communication between the terminal device 1 and the fault processing server 3.

Terminal device 1 is an example of a terminal device having an IC card (e.g., a transportation IC card, a credit card) reader, such as a ticket gate. Terminal device 1 may also be a terminal device that functions as a client terminal in a thin client. When an IC card fails, terminal device 1 creates fault data and retains the created fault data until the IC card is restored from the fault. The fault data includes the ID information of the IC card and is data that is generated when the IC card fails. Here, the ID information is information specific to the IC card, and is information that is evenly distributed depending on the number of IC cards issued, etc. For example, the ID information may be at least one of the check digit and sequence number of the IC card.

For example, if the IC card is a transportation IC card that records entry records and output records, the fault data may be data including entry records and exit records in the case where a fault occurs at least at the time of entry or exit. Thus, even if a fault occurs at the time of entry and the fault has been resolved at the time of exit, the terminal device 1 creates fault data. Also, even if no fault occurs at the time of entry and a fault occurs at the time of exit, the terminal device 1 creates fault data. If a fault occurs at least at the time of entry or exit, fault occurrence information indicating the occurrence of a fault is recorded in the transportation IC card. If fault occurrence information is recorded in the transportation IC card, the terminal device 1 creates fault data.

Here, a fault in the IC card includes a fault in the network that communicatively connects the terminal device 1 and the fault processing server 3 (an example of an information processing device), and a fault in the fault processing server 3. When the IC card recovers from the fault, the terminal device 1 transmits fault data to the front-end processor (communication server 2) or the fault processing server 3.

If a fault occurs in the terminal 1, the terminal 1 cannot be used and no fault data is generated. Also, if a fault occurs in the network connecting the terminal 1 and the fault processing server 3, the terminal 1 creates fault data, and when the network fault is resolved, it sends the fault data to the fault processing server 3. Also, if a fault occurs that causes the fault processing server 3 to break down, the terminal 1 creates fault data and stores the fault data within the terminal 1 or in the front-end processor (communication server 2).

When data is transmitted between the terminal device 1 and the fault processing server 3 via the front-end processor (communication server 2), the front-end processor (communication server 2) receives fault data from the terminal device 1 and transmits the received fault data to the fault processing server 3.

The fault processing server 3 (an example of an information processing device) has a receiving unit 301, a distributing unit 302, an executing unit 303, a creating unit 304, a transmitting unit 305, and a memory unit 306. The receiving unit 301 receives fault data from the front-end processor (communication server 2) or the terminal device 1.

The sorting unit 302 is an example of a sorting unit that sorts the received fault data into multiple fault data preprocessing result data using sorting rules based on the ID information of the IC card, and stores the data in the storage unit 306 (e.g., a memory or a disk device). The number of fault data preprocessing result data to which the fault data is sorted may be determined according to the number of fault data items that can be processed by the fault processing server 3, the processing time required for fault processing of the fault data, etc.

In addition, when an imbalance occurs among the multiple fault data preprocessing result data stored in the storage unit 306, the allocation unit 302 may change the method of allocating fault data to the multiple fault data preprocessing result data (allocation rule) and re-allocate the fault data to the multiple fault data preprocessing result data. This makes it possible to keep the number of fault data processed and the processing time in fault processing for each fault data preprocessing result data within a certain range. For example, the allocation unit 302 may re-allocate the fault data when an index of imbalance among the multiple fault data preprocessing results exceeds a preset threshold. Alternatively, the allocation unit 302 may periodically change the allocation rule and re-allocate the fault data to the multiple fault data preprocessing result data.

The sorting unit 302 accumulates fault data in the fault processing server 3 or the communication server 2, and sorts the fault data after a certain amount of data has accumulated. For example, at a terminal station, if a fault occurs in a transportation IC card, a large amount of fault data is generated. Therefore, the sorting unit 302 may sort the fault data after the fault data has accumulated, rather than sorting the fault data every time fault data is generated. Furthermore, if an imbalance occurs between multiple fault data preprocessing result data, the sorting unit 302 changes the sorting rules and re-sorts the fault data.

For example, if the number of faulty data items on an IC card with check digit: 3 increases, resulting in faulty data preprocessing result data #1, and the number of faulty data items on an IC card with check digit: A decreases, resulting in a bias in data volume, etc., between the faulty data preprocessing result data #3, the allocation unit 302 changes the allocation rule to allocate the faulty data items with check digit: 3 to faulty data preprocessing result data #3 and the faulty data items with check digit: A to faulty data preprocessing result data #1.

The execution unit 303 is an example of an execution unit that executes fault processing (e.g., batch processing) for each fault data preprocessing result data stored in the storage unit 306 to create a fault processing result. Here, the fault processing may be processing that is executed for each ID information of the fault data contained in the fault data preprocessing result data, starting from the oldest data. As a result, when processing a large amount of fault data on an IC card or the like, fault processing can be efficiently performed on the upper server (trouble processing server 3) side for hundreds of millions of fault data items, thereby reducing the time required for batch processing of the fault data.

For example, if the IC card is a transportation IC card, the execution unit 303 may execute, as the fault processing, a process of deducting the usage fee from the deposited balance based on the entry record and exit record (the input record and exit record included in the fault data) recorded on the IC card when the fault occurs. In addition, the execution unit 303 stores the created fault processing result in the storage unit 306 (e.g., a memory or disk device).

The creation unit 304 is an example of a creation unit that creates fault processing result access data, which is a plurality of data files into which fault processing results, which are the results of the execution of fault processing, are sorted based on sorting rules based on ID information.

The transmission unit 305 is an example of a transmission unit that accesses the fault processing result contained in the fault processing result access data in response to an access request indicating the fault processing result from an external device such as the terminal device 1 or the communication server 2, and returns the accessed fault processing result to the external device. This allows the information managed within the fault processing server 3 that is accessed in real time to be limited to the target data to be distributed (fault processing result), thereby reducing the data to be managed within the fault processing server 3 and minimizing server resources (e.g., the memory unit 306).

Alternatively, when the transmitting unit 305 receives an access request including ID information from an external device, the transmitting unit 305 may access the fault processing result included in the fault processing result access data based on the ID information and sorting rules included in the access request, and return the accessed fault processing result to the external device.

Fig. 2A is a diagram for explaining an example of fault processing by a fault processing server of an information processing system according to this embodiment. Fig. 2B is a flowchart showing an example of the flow of fault processing by a fault processing server of an information processing system according to this embodiment. Before performing fault processing, the distribution unit 302 of the fault processing server 3 distributes fault data (for example, distribution by ID information).

Then, the distribution unit 302 first reads the setting information (e.g., settings in a setting file or a database) of the distribution rules (data distribution rules) shown in Table 1 below (step S301). Next, the distribution unit 302 distributes the fault data to a fault data preprocessing result data file in accordance with the read distribution rules and stores it in the storage unit 306 (e.g., memory or a disk device) (step S302). Next, the execution unit 303 of the fault processing server 3 executes fault processing using the fault data preprocessing result data file and creates a fault processing result (step S303).

The sorting rule for faulty data may be, for example, a rule that uses a check digit in the ID information of an IC card. Here, the check digit is a single hexadecimal digit (set to 0 to F). The sorting rule is set so that the number of IC cards issued or the number of IC cards used is equal. When increasing the number of divisions (sorting) of faulty data, the sorting rule can also increase the number of sortings by using data in multiple ID information. For example, the sorting rule may be a rule that divides faulty data into 32 parts using a check digit (e.g., 16 parts) and a sequence number (e.g., odd number, even number), etc.

3 is a diagram for explaining an example of real-time access to the fault processing results in the information processing system according to the present embodiment. The fault processing results stored in the fault processing server 3 can be accessed in real time by a process of making an inquiry to the fault processing server 3 from the terminal device 1 or the front-end processor (communication server 2) using ID information as a key. First, the creation unit 304 of the fault processing server 3 creates multiple fault processing result access data for distributing and managing the fault processing results according to the distribution rules shown in Table 2 below as a common process. Here, the distribution rules may be rules that use a check digit (one hexadecimal digit (set to 0 to F)) in the ID information of the IC card, similar to the distribution rules when distributing fault data into multiple fault data pre-processing result data.

When the terminal device 1 or the front-end processor (communication server 2) requests the fault processing result using ID information, the terminal device 1 or the communication server 2 determines which fault processing result access data should be accessed to obtain the fault processing result based on the distribution rules shown in Table 2, and performs data access to the fault processing result. If there is only one server (fault processing server 3) to be accessed, the terminal device 1 or the communication server 2 performs data access through a network connection (e.g., a port number, etc.) linked to the fault processing result access data including the fault processing result of the access destination. Alternatively, if there are multiple servers (fault processing servers 3), the terminal device 1 or the communication server 2 performs data access to the IP address of the server that holds the fault processing result access data including the fault processing result of the access destination (see FIG. 3). In response to the access request using ID information, the transmission unit 305 of the fault processing server 3 returns the fault processing result if there is a corresponding fault processing result.

Alternatively, the terminal device 1 or the front-end processor (communication server 2) accesses the fault processing server 3 with an access request that includes ID information. The transmission unit 305 of the fault processing server 3 may determine the fault processing result to be accessed based on the ID information included in the received access request and the sorting rules in Table 2, access the fault processing result, and return the accessed fault processing result to the terminal device 1 or the front-end processor (communication server 2).

In this way, according to the information processing system of this embodiment, when processing a large amount of fault data from an IC card or the like, the upper server (trouble processing server 3) can efficiently process hundreds of millions of pieces of fault data, thereby shortening the time required for batch processing of the fault data.

The fault processing server 3 of this embodiment is equipped with a control device such as a CPU (Central Processing Unit), a storage device such as a ROM (Read Only Memory) and a RAM (Random Access Memory), an external storage device such as a HDD (Hard Disk Drive) and a CD drive device, a display device such as a display device, and input devices such as a keyboard and a mouse, and has a hardware configuration that utilizes a normal computer.

The programs executed by the fault processing server 3 in this embodiment are provided as files in an installable or executable format recorded on a computer-readable recording medium such as a CD-ROM, flexible disk (FD), CD-R, or DVD (Digital Versatile Disk).

The program executed by the fault processing server 3 of this embodiment may be stored on a computer connected to a network such as the Internet and provided by downloading it via the network. The program executed by the fault processing server 3 of this embodiment may be provided or distributed via a network such as the Internet.

The program executed by the fault processing server 3 of this embodiment may be configured to be provided by being pre-installed in a ROM or the like. The program executed by the fault processing server 3 of this embodiment has a modular configuration including the above-mentioned units (receiving unit 301, sorting unit 302, executing unit 303, creating unit 304, transmitting unit 305), and in actual hardware, an example of a processor such as a CPU reads out the program from the above-mentioned storage medium and executes it, thereby loading the above-mentioned units onto the main storage device, and the receiving unit 301, sorting unit 302, executing unit 303, creating unit 304, and transmitting unit 305 are generated on the main storage device.

Although an embodiment of the present invention has been described, this embodiment is presented as an example and is not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, substitutions, and modifications can be made without departing from the gist of the invention. These embodiments and their modifications are included in the scope and gist of the invention, and are included in the scope of the invention and its equivalents described in the claims.

REFERENCE SIGNS LIST 1 Terminal device 2 Communication server 3 Fault processing server 301 Receiving unit 302 Distributing unit 303 Executing unit 304 Creating unit 305 Transmitting unit 306 Storage unit

Claims (10)

a receiving unit that receives fault data including ID information of the IC card and generated when the IC card is faulty from a terminal that reads the IC card or a communication server that controls communication between the terminal and the device itself;
a sorting unit that sorts the received fault data into a plurality of fault data preprocessing result data using a sorting rule based on the ID information, and stores the sorted fault data into a storage unit;
an execution unit that executes fault processing for each of the fault data preprocessing result data;
An information processing device comprising: The information processing device according to claim 1, wherein the sorting unit, when an imbalance occurs among the plurality of pieces of fault data preprocessing result data, changes the sorting rule and re-sorts the fault data among the plurality of pieces of fault data preprocessing result data. The IC card is a transportation IC card that records entry records and exit records,
The obstacle data includes an entry record and an exit record in the case where an obstacle occurs at least one of the time of entry and the time of exit,
The information processing device according to claim 1 , wherein the error processing includes a process of deducting a usage fee from a credit balance based on an entry record and an exit record included in the error data. The information processing device according to any one of claims 1 to 3, wherein the failure of the IC card includes a failure of a network that communicably connects the terminal device and the information processing device, and a failure of the information processing device. The information processing device according to claim 1, wherein the ID information includes at least one of a check digit and a sequence number of the IC card. The information processing device according to claim 1 further comprises a creation unit that creates multiple pieces of fault processing result access data by sorting the fault processing results, which are the results of executing the fault processing, based on the sorting rules. The information processing device according to claim 6, further comprising a transmission unit that, in response to an access request indicating the fault processing result from an external device, accesses the fault processing result included in the data for accessing the fault processing result and returns the accessed fault processing result to the external device. The information processing device according to claim 6, further comprising a transmission unit that, when an access request including the ID information is received from an external device, accesses the fault processing result included in the data for accessing the fault processing result based on the ID information included in the access request and the sorting rule, and returns the accessed fault processing result to the external device. An information processing method executed by an information processing device,
a receiving unit receiving fault data including ID information of the IC card and generated when a fault occurs in the IC card from a terminal that reads the IC card or a communication server that controls communication between the terminal and the device itself;
a sorting unit sorting the received fault data into a plurality of fault data pre-processing result data using a sorting rule based on the ID information, and storing the data in a storage unit;
An execution unit executes fault processing for each of the fault data preprocessing result data;
An information processing method comprising: Computer,
a receiving unit that receives fault data including ID information of the IC card and generated when the IC card is faulty from a terminal that reads the IC card or a communication server that controls communication between the terminal and the device itself;
a sorting unit that sorts the received fault data into a plurality of fault data preprocessing result data using a sorting rule based on the ID information, and stores the sorted fault data into a storage unit;
an execution unit that executes fault processing for each of the fault data preprocessing result data;
A program to make it function as such.

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