JP2022082674A - Frozen box lunch delivery system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a new frozen box lunch delivery system suitable for frozen box lunch.

SOLUTION: There is provided a frozen box lunch delivery system in which a management server for managing frozen box lunch delivery, and a customer terminal used by a customer are coupled through a communication network. The frozen box lunch delivery system comprises: determination means for determining whether order of frozen box lunch by a customer satisfies a rental reference for renting a refrigerator; display means for, if it is determined that the order of the customer satisfies the rental reference, displaying selection of whether a customer desires to rent the refrigerator for storing frozen box lunch; and delivery instruction means for instructing so as to deliver the refrigerator which the customer rents, to the customer, when the customer desires to rent the refrigerator.

SELECTED DRAWING: Figure 8

COPYRIGHT: (C)2022,JPO&INPIT

Description

The present invention relates to a frozen lunch delivery system.

In recent years, the popularity of meal delivery services, in which frozen lunch boxes with a good nutritional balance are delivered to home, is increasing. Although you cannot cook or cook yourself, it is an excellent meal delivery service that fulfills your desire to eat a nutritionally balanced meal.

Frozen bento has the advantage that it can be thawed when needed and has a long shelf life, but it also has problems peculiar to frozen bento. For example, in order to suppress the possibility that frozen foods are excessively shipped from the shipping unit to the user unit, a shipping unit that ships frozen foods, and a freezer and a detection unit that stores frozen foods shipped from the shipping unit are provided. It has a user unit and a management unit that manages frozen foods shipped from the shipping unit. Frozen foods include a frozen food body, a container that houses the frozen food body, and a detection unit before the container is opened. It is provided with an element to be detected that is detected by the detection unit and is configured not to be detected by the detection unit after the container is opened, and the management unit determines that the container has been opened when the element to be detected is no longer detected. A frozen food delivery system is known that includes a processing unit and sets the number of frozen foods shipped from the shipping unit to the user unit based on the number of opened containers (see Patent Document 1).

Japanese Unexamined Patent Publication No. 2018-116624

However, conventional frozen food delivery systems have not been sufficient to take advantage of frozen lunch boxes.

An object of the present invention is to provide a novel frozen lunch delivery system suitable for a frozen lunch.

The freezing lunch delivery system according to the present invention is a freezing lunch delivery system in which a management server that manages freezing lunch delivery and a customer terminal used by a customer are connected via a communication network, and a customer's order for a frozen lunch can be made. If the determination means for determining whether or not the rental criteria for renting the freezer are satisfied and the determination means determine that the customer's order satisfies the rental criteria, the freezer A display means for displaying the selection of whether or not to rent a freezer for storing lunch, and if the customer selects that the freezer is desired to be rented, the freezer to be rented should be shipped to the customer. It is characterized by having a shipping instruction means for instructing.

In the above-mentioned frozen lunch delivery system, the rental standard may be such that the type of the order is a regular flight.

In the above-mentioned frozen lunch delivery system, the rental standard may be such that the number of frozen lunches ordered is ½ or more of the number of frozen lunches that can be stored in the freezer.

In the above-mentioned freezing lunch delivery system, when the customer has already rented the freezer and the determination means determines that the order satisfies the rental criteria, the display means is the freezer. May be displayed to the effect that is being rented.

In the above-mentioned freezing lunch delivery system, when the customer has already rented the freezer and the determination means determines that the order does not satisfy the rental criteria, the display means is the freezer. You may want to display the choice of whether or not to end the rental of.

In the above-mentioned frozen lunch delivery system, when the customer has already rented the freezer and the determination means determines that the order does not satisfy the rental criteria, the display means is rented. An input window for inputting the collection date of the freezer may be displayed.

As described above, according to the present invention, the management server that manages the delivery of the frozen lunch and the customer terminal used by the customer are connected to each other via a communication network, and the customer can order the frozen lunch. If it is determined by the determination means for determining whether or not the rental standard for renting the freezer is satisfied and the determination means satisfies the rental standard, the above-mentioned A display means for displaying the selection of whether or not to rent a freezer for storing a freezer lunch, and if the customer selects that the freezer is desired to be rented, the freezer to be rented is shipped to the customer. Since it is provided with a shipping instruction means for instructing the freezing lunch, it is possible to provide a new freezing lunch delivery system suitable for the freezing lunch.

FIG. 1 is a diagram showing a frozen lunch delivery system according to an embodiment of the present invention. FIG. 2 is a diagram showing a customer data table in a frozen lunch delivery system according to an embodiment of the present invention. FIG. 3 is a perspective view showing a freezer rented in the freezing lunch delivery system according to the embodiment of the present invention. FIG. 4 is a flowchart of a bento purchase process (No. 1) in the frozen bento delivery system according to the embodiment of the present invention. FIG. 5 is a screen (1) of a customer's terminal (PC) in a bento purchase process (1) in a frozen bento delivery system according to an embodiment of the present invention. FIG. 6 is a screen (No. 2) of a customer's terminal (PC) in a bento purchase process (No. 1) in a frozen bento delivery system according to an embodiment of the present invention. FIG. 7 is a diagram showing an update of a customer data table in a bento purchase process (No. 1) in a frozen bento delivery system according to an embodiment of the present invention. FIG. 8 is a flowchart of a bento purchase process (No. 2) in the frozen bento delivery system according to the embodiment of the present invention. FIG. 9 is a screen of a customer's terminal (PC) in a bento purchase process (No. 2) in a frozen bento delivery system according to an embodiment of the present invention. FIG. 10 is a diagram showing an update of a customer data table in a bento purchase process (No. 2) in a frozen bento delivery system according to an embodiment of the present invention. FIG. 11 is a flowchart of a bento purchase process (No. 3) in the frozen bento delivery system according to the embodiment of the present invention. FIG. 12 is a screen of a customer's terminal (PC) in a bento purchase process (No. 3) in a frozen bento delivery system according to an embodiment of the present invention. FIG. 13 is a diagram showing an update of a customer data table in a bento purchase process (No. 3) in a frozen bento delivery system according to an embodiment of the present invention. FIG. 14 is a flowchart of a bento purchase process (No. 4) in the frozen bento delivery system according to the embodiment of the present invention. FIG. 15 is a screen of a customer's terminal (PC) in a bento purchase process (No. 4) in a frozen bento delivery system according to an embodiment of the present invention. FIG. 16 is a diagram showing an update of a customer data table in a bento purchase process (No. 4) in a frozen bento delivery system according to an embodiment of the present invention.

[One Embodiment]
The frozen lunch delivery system according to the embodiment of the present invention will be described with reference to FIGS. 1 to 16.

The frozen lunch delivery system of the present embodiment is a meal distribution service system that regularly delivers frozen lunches of nutritionally balanced meals (lunch / supper) to elderly people's homes in order to maintain the health of the elderly. ..

(Frozen lunch delivery system)
The frozen lunch delivery system of this embodiment is shown in FIG.

The frozen lunch delivery system 10 of the present embodiment has a management server 20 for managing the franchise, a terminal (PC) 30 of the franchise headquarters, and a member store that joins the franchise and regularly delivers meals to elderly people's homes. Terminal (PC) 40 is communicably connected via the Internet 50, which is a communication network.

A franchise is a system in which a franchise member receives the right to use the store's signboard, established services and products from the franchise headquarters, and pays the consideration to the franchise headquarters.

Further, the terminal (smartphone) 60a, the terminal (mobile phone) 60b, and the terminal (PC) 60c of the customer who uses the franchise's food distribution service are connected to the Internet 50 so as to be able to communicate with each other via the Internet 50 which is a communication network. Has been done.

The management server 20 is provided with a memory (not shown) for storing a data table or the like required for various processes.

The terminal (PC) 30 of the franchise headquarters is provided with a memory (not shown) for storing data and the like necessary for various processes.

The terminal (PC) 40 of the member store is provided with a memory (not shown) for storing data and the like necessary for various processes.

The customer's terminal (smartphone) 60a, terminal (mobile phone) 60b, and terminal (PC) 60c are provided with a memory (not shown) for storing data and the like necessary for various processes.

(Customer data table)
The customer data table 100 shown in FIG. 2 is stored in the memory (not shown) of the management server 20 in the frozen lunch delivery system of the present embodiment.

The customer data table 100 is composed of information necessary for customer management in the frozen lunch delivery system of the present embodiment.

The customer data table 100 includes a customer basic information unit 110 in which basic customer information is stored, a freezer rental information unit 120 in which customer freezer rental information is stored, and an order history information in which customer order history information is stored. It is composed of a unit 130.

(Customer basic information)
As shown in FIG. 2, the customer basic information unit 110 includes a customer ID field in which a customer ID is stored, a customer type field in which a customer type is stored, a customer name field in which a customer name is stored, and a customer name field. It is composed of an address field in which the customer's address is stored, a telephone number field in which the customer's telephone number is stored, an e-mail field in which the customer's e-mail address is stored, and the like.

(Freezer rental information)
The freezer rental information unit 120 stores a freezer ID column in which the ID of the freezer rented to the customer is stored, a rental start date column in which the rental start date to the customer is stored, and a rental end date to the customer. It consists of a rental end date column and so on. Details of freezer rental will be described later.

(Order history information)
The order history information unit 130 stores all the order history as a set of the order date and the order contents ordered by the customer.

The content of the order is composed of the type of frozen lunch to be ordered and the shipping timing thereof. If the type of frozen lunch is a regular flight, there is a delivery timing for the regular flight.

The types of frozen lunches include, for example, [Magokoro regular flight] salt-restricted diet 7 meals set, [Magokoro regular flight] sugar-restricted diet 7 meals set, [Magokoro regular flight] salt-restricted diet 14 meals set, [Magokoro regular flight]. There are 21 meal sets with salt-restricted meals, 21 meal sets with sugar-restricted meals, and so on.

When the type of frozen lunch is a regular flight, the delivery timing is, for example, once a week (delivery interval = 1 week), once every 2 weeks (delivery interval = 2 weeks), and once every 3 weeks (delivery). Interval = 3 weeks), once a month (delivery interval = January), etc.

(Freezer rental)
The frozen lunch delivery system of the present embodiment is characterized in that a freezer for storing frozen lunches is rented to a customer free of charge based on an order history.

The best-by date of frozen bento is usually several months to half a year, and unlike normal temperature bento, there is an advantage that you do not have to eat it on the same day. In addition, compared to normal temperature lunch boxes, it is easier to realize excellent menus under a registered dietitian, such as menus that consider nutritional balance, low salt, low calories, and low sugar. As a result of various ingenuity, in recent years, even frozen bento boxes have become more delicious than they were a long time ago. In addition, since the frozen lunch box can be stored for a long period of time, it does not rot and is not thrown away, and has the advantage of suppressing food loss.

There are various advantages for customers as well. It is troublesome to think about the menu every day, cooking after work is a heavy burden, and more and more people are feeling stress in daily cooking. If it is a frozen lunch, you can prepare a nutritionally balanced meal in a few minutes by warming it in the microwave.

There are various advantages for bento companies as well. Since a large amount of bento can be made and stored at one time, it is possible to procure seasonal ingredients at a low price and make a large amount of delicious bento. A registered dietitian can easily be involved in the manufacturing process, and a frozen lunch box suitable for the purpose of a salt-restricted diet, a sugar-restricted diet, or the like can be prepared. With a frozen lunch, multiple meals can be delivered to the customer at once, and the delivery cost can be reduced compared to a normal temperature lunch that needs to be delivered every day.

While the frozen lunch has such an advantage, it is also used for storing other frozen foods in a normal household freezer, and it is difficult to secure a space for storing a large amount of the frozen lunch. Therefore, there is a practical limit to the number of frozen lunch boxes that can be stored at home.

In the frozen lunch delivery system of the present embodiment, in consideration of such a situation, a customer who purchases a large amount of frozen lunch is to rent a freezer for storing the frozen lunch free of charge.

If the freezer can be rented for free, customers can purchase and store a large number of freezer lunch boxes at one time without incurring additional costs. And since it is not necessary to store the frozen lunch in one's own refrigerator, it does not interfere with the storage of other frozen foods. In addition, since the storage location of the frozen lunch is clarified in the customer's home, the consumption amount and the remaining number of the frozen lunch can be easily confirmed.

It also has great advantages for bento companies. If a customer can rent a freezer and store a large amount of freezing lunch boxes, a large number of freezing lunch boxes can be delivered at one time, and the delivery frequency can be reduced. As a result, the delivery cost can be reduced, the price of the frozen lunch can be suppressed, and the quality of the frozen lunch can be improved. In addition, the storage location of the frozen lunch in the home is clarified, and the type and remaining number of the frozen lunch at the present time can be easily confirmed.

(Standard for freezer rental)
In the frozen lunch delivery system of the present embodiment, a predetermined standard is set as to whether or not to rent a freezer to all customers who have ordered a frozen lunch, instead of renting the freezer for free.

The first criterion is to rent a freezer to customers who regularly order freezer lunches. For spot order customers who order a freezer lunch only once, we do not rent a freezer even if the number of orders is large. As an additional criterion of the first criterion, it may be limited to customers who pay by credit card.

As a second criterion, the freezer is rented to customers who order more than a predetermined number of freezer lunch boxes for regular orders. For customers who order less than the specified number of frozen lunches, the freezer will not be rented even for regular orders for frozen lunches. In this embodiment, the predetermined number is 21 pieces. The number of meals per delivery may be 14 or more as a predetermined number.

A predetermined number of the second standard may be determined in relation to the number of stored freezer. The number of items stored in the freezer may be set so that, for example, two freezing lunch boxes can be ordered. When the number of stored freezer is 50, the predetermined number is 25, which is half of that.

In order to be able to set the number of frozen lunches as the second standard. As a premise, it is necessary that the size and shape of each freezing lunch are the same.

If the size and shape of each frozen lunch is not the same, for example, if the sizes of the frozen lunches for breakfast, lunch, and dinner are different, the standard cannot be set by the number of frozen lunches. In that case, the freezer rental necessity tag should be linked to the freezer lunch order itself.

For example, if the number of freezing lunch boxes is small, but each freezing lunch box is luxurious and its size is large, even if the number is small, a tag that requires freezing rental is linked to the order.

Also, if the size of each freezing lunch is small, if the number of freezing lunches is not large, the tag should not be linked to the order even if freezing rental is necessary.

(freezer)
FIG. 3 shows a specific example of the freezer rented by the frozen lunch delivery system of the present embodiment.

As shown in FIG. 3, the rental freezer 200 has a relatively small shape in which the refrigerator is removed from the refrigerator for home use and only the freezer is formed. It is desirable that it is small because it will be newly installed in the customer's home.

As shown in FIG. 3, the freezer 200 is provided with a single freezing chamber 210, and the freezing chamber 210 is provided with a shelf 220. It is desirable that the shelf 220 in the freezing chamber 210 is installed at a position where the freezing lunch can be stored in the space above and below the freezing chamber 210 partitioned by the shelf 220. As a result, the freezing lunch box can be stored in the freezing chamber 210 in two stages.

The size of the freezing chamber 210 needs to be able to store at least one delivery of a frozen lunch delivered as a regular flight, and it is desirable that it can store at least two deliveries.

The freezer 200 is provided with a door 230 that can be opened and closed, and the freezing chamber 210 can be opened or sealed by opening and closing the door 230.

(Bento purchase process (1))
The bento purchase process (No. 1) in the frozen bento delivery system according to the embodiment of the present invention will be described with reference to FIGS. 4 to 7. FIG. 4 is a flowchart of the bento purchase process (No. 1) of the present embodiment, and FIGS. 5 and 6 are screens of the customer's terminal (PC) in the bento purchase process (No. 1) of the present embodiment, and FIG. Is a diagram showing changes in the customer data table in the bento purchase process (No. 1) of the present embodiment.

A customer who intends to purchase a frozen lunch with the frozen lunch delivery system of the present embodiment operates, for example, the customer's terminal (PC) 60c to access the Magokoro regular flight purchase screen from the website of the lunch boxer (step S10). ).

Customers operate not only the terminal (PC) 60c. Other terminals (smartphones) 60a and terminals (mobile phones) 60b may be used.

On the customer's terminal (PC) 60c, the Magokoro regular flight list screen shown in FIG. 3 is displayed. On the Magokoro regular flight list screen, [Magokoro regular flight] salt-restricted diet 7 meals set, [Magokoro regular flight] sugar-restricted diet 7 meals set, ..., [Magokoro regular flight] salt-restricted diet 14 meals set, ...・ ・, [Magokoro regular flight] 21 meals set of salt-restricted diet, [Magokoro regular flight] 21 meals set of sugar-restricted diet are displayed. Images that do not fit on one page of the screen are displayed on the next page.

When the customer operates the terminal (PC) 60c and clicks, for example, the image of the [Magokoro regular flight] salt-restricted meal 21 meal set, the purchase screen of the [Magokoro regular flight] salt-restricted meal 21 meal set shown in FIG. 6 is displayed. It is displayed (step S11).

The customer data table 100 of the customer at this stage is shown in FIG. 7 (a).

"00000345" is stored in the customer ID field of the customer basic information unit 110, "Taro Yamada" is stored in the customer name field, "Shinjuku-ku, Tokyo" is stored in the address field, and the telephone number field is stored. "03-NNNN-NNNN" is stored, and "yamada@mail.com" is stored in the e-mail field.

No data is stored in the freezer rental information unit 120.

In the order history information unit 130, as the order contents so far, the order contents "Magokoro regular flight 7 meals set (1 week)" of the order date "2019/10/6" and the order date "2019 / The order details of "10/13" "Magokoro regular flight 7 meals set (1 week)" are stored.

From the customer data table 100 shown in FIG. 7 (a), it can be seen that this customer is not currently renting a freezer and has ordered "Magokoro regular flight 7 meals set (1 week)" twice in the past. Recognize.

When the customer operates the terminal (PC) 60c to display the purchase screen of the [Magokoro regular flight] salt-restricted meal 21 meal set in step S11, the management server 20 refers to the customer data table 100 (step). S20), the purchase screen as shown in FIG. 6 is displayed based on the above-mentioned criteria for freezer rental and the stored data of the current customer data table 100 shown in FIG. 7 (a).

[Magokoro Regular Service] On the purchase screen of the salt-restricted meal 21 meal set, an image of the entire 21 meal set is displayed in the left area, and a delivery timing selection button is displayed in the right area. As the delivery timing, a button once a week, a button once every two weeks, a button once every three weeks, and a button once a month are displayed. At the bottom. A quantity input field is displayed, and a purchase button is displayed at the bottom.

The content of this order, "[Magokoro Regular Service] Salt-Restricted Meal 21 Meals Set," is a combination of the first standard "regular order" and the second standard "21 meals or more," which are the standards for freezer rental described above. Meet. Therefore, the contents of this order are subject to freezer rental. Then, from the stored data of the customer data table 100, it can be seen that this customer is not currently renting a freezer.

Therefore, as shown in FIG. 6, on the purchase screen of the [Magokoro regular flight] salt-restricted meal 21 meal set, a freezer rental request button is displayed on the right side of the quantity input field. If the stored data in the customer data table 100 indicates that the customer is currently renting a freezer, the freezer rental request button is not displayed.

Next, the customer operates the terminal (PC) 60c to select "once a month" as the delivery timing and select the desired button for freezer rental on the purchase screen of FIG. 6 (step S12).

Next, the customer operates the terminal (PC) 60c, clicks the purchase button on the purchase screen of FIG. 6, and performs payment processing (step S13).

The management server 20 arranges a [Magokoro regular flight] salt-restricted meal 21 meal set, arranges a rental freezer (step S21), and updates the customer data table 100 (step S22).

In the updated customer data table 100, as shown in FIG. 7B, "000187" is stored in the freezer ID column of the freezer rental information unit 120, and "2019/10/20" is stored in the rental start date column. Will be done. In addition, the order content "Magokoro regular flight 21 meal set (January)" of the order date "2019/10/20" is stored in the last line of the order history information unit 130.

This completes the bento purchase process (No. 1) in the present embodiment.

(Bento purchase process (2))
The bento purchase process (No. 2) in the frozen bento delivery system according to the embodiment of the present invention will be described with reference to FIGS. 8 to 10. FIG. 8 is a flowchart of the bento purchase process (No. 2) of the present embodiment, FIG. 9 is a screen of a customer's terminal (PC) in the bento purchase process (No. 2) of the present embodiment, and FIG. 10 is the present embodiment. It is a figure which shows the change of the customer data table in the form lunch purchase processing (the 2).

The bento purchase process (No. 2) is a process in which a customer who rents a freezer by the bento purchase process (No. 1) subsequently orders a [Magokoro regular flight] salt-restricted meal 21 meal set.

First, the customer operates the terminal (PC) 60c to access the Magokoro regular flight purchase screen from the website of the lunch box company (step S30). On the customer's terminal (PC) 60c, the Magokoro regular flight list screen shown in FIG. 3 is displayed.

When the customer operates the terminal (PC) 60c and clicks on the image of the [Magokoro regular flight] salt-restricted meal 21 meal set, the purchase screen of the [Magokoro regular flight] salt-restricted meal 21 meal set shown in FIG. 9 is displayed. (Step S31).

The customer data table 100 of the customer at this stage is shown in FIG. 10 (a).

The customer basic information unit 110 stores the same information as in FIGS. 7 (a) and 7 (b).

The same information as in FIG. 7B is stored in the freezer rental information unit 120. That is, "000187" is stored in the freezer ID column of the freezer rental information unit 120, and "2019/10/20" is stored in the rental start date column, indicating that the customer is renting the freezer.

The order history information unit 130 has an order history shown in FIG. 7B, and further an order history thereafter. The order details "Magokoro regular flight 21 meal set (January)" of the order date "2019/11/20" are stored.

From the customer data table 100 shown in FIG. 10 (a), this customer is currently renting a freezer, and in the past, "Magokoro regular flight 7 meals set (1 week)" was twice and "Magokoro regular flight 21 meals". You can see that I ordered the set (January) twice.

When the customer operates the terminal (PC) 60c to display the purchase screen of the [Magokoro regular flight] salt-restricted meal 21 meal set in step S31, the management server 20 refers to the customer data table 100 (step). S40), the purchase screen as shown in FIG. 9 is displayed based on the stored data of the current customer data table 100 shown in FIG. 10 (a).

[Magokoro Regular Service] On the purchase screen of the salt-restricted meal 21 meal set, an image of the entire 21 meal set is displayed in the left area, and a delivery timing selection button is displayed in the right area. As the delivery timing, a button once a week, a button once every two weeks, a button once every three weeks, and a button once a month are displayed. At the bottom. A quantity input field is displayed, and a purchase button is displayed at the bottom.

The content of this order, "[Magokoro Regular Service] Salt-Restricted Meal 21 Meals Set," is the same as the above-mentioned freezer rental standard, the first standard "regular order" and the second standard "21 meals or more". Meet. Therefore, the contents of this order are subject to freezer rental. On the other hand, from the stored data of the customer data table 100, it can be seen that this customer is currently renting a freezer.

Therefore, on the purchase screen of the [Magokoro regular flight] salt-restricted meal 21 meal set, as shown in FIG. 9, it is displayed on the right side of the quantity input field that the freezer rental is being rented.

If the stored data in the customer data table 100 indicates that the customer is not currently renting a freezer, a freezer rental request button as shown in FIG. 6 is displayed.

Next, the customer operates the terminal (PC) 60c to select "once a month" as the delivery timing on the purchase screen of FIG. 9 (step S32). Regarding freezer rental, it is displayed that the freezer is currently being rented, and the selection button is not displayed.

Next, the customer operates the terminal (PC) 60c, clicks the purchase button on the purchase screen of FIG. 9, and performs payment processing (step S33).

The management server 20 arranges a [Magokoro regular flight] salt-restricted meal 21 meal set (step S41). The content of this order, "[Magokoro Regular Service] Salt-Restricted Meal 21 Meals Set," satisfies both the first standard "regular order" and the second standard "21 meals or more" for freezer rental. Has already rented a freezer, so we will not arrange a new rental freezer.

Next, the management server 20 updates the customer data table 100 (step S42).

As shown in FIG. 10B, the updated customer data table 100 is displayed in the last row of the order history information unit 130 with the order content "Magokoro regular flight 21 meal set" of the order date "2019/12/20". (January) ”is stored.

This completes the bento purchase process (No. 2) in the present embodiment.

(Bento purchase process (3))
The bento purchase process (No. 3) in the frozen bento delivery system according to the embodiment of the present invention will be described with reference to FIGS. 11 to 13. FIG. 11 is a flowchart of the bento purchase process (No. 3) of the present embodiment, FIG. 12 is a screen of a customer's terminal (PC) in the bento purchase process (No. 3) of the present embodiment, and FIG. 13 is the present embodiment. It is a figure which shows the change of the customer data table in the lunch box purchase process (No. 3) of a form.

The bento purchase process (No. 3) is a customer who rents a freezer by the bento purchase process (No. 1) and then orders a set of 21 meals of [Magokoro regular service] salt-restricted meals to be rented in the freezer by the bento purchase process (No. 2). However, after that, it is a process when ordering the first [Magokoro regular flight] sugar-restricted 7-meal set.

First, the customer operates the terminal (PC) 60c to access the Magokoro regular flight purchase screen from the website of the lunch box company (step S50). On the customer's terminal (PC) 60c, the Magokoro regular flight list screen shown in FIG. 3 is displayed.

When the customer operates the terminal (PC) 60c and clicks on the image of the [Magokoro regular flight] sugar-restricted diet 7-meal set, the purchase screen of the [Magokoro regular flight] sugar-restricted diet 7-meal set shown in FIG. 12 appears. It is displayed (step S51).

The customer data table 100 of the customer at this stage is shown in FIG. 13 (a).

The customer basic information unit 110 stores the same information as in FIGS. 7 (a), 7 (b), 10 (a), and 10 (b).

The freezer rental information unit 120 stores the same information as in FIGS. 7 (b), 10 (a), and 10 (b). That is, "000187" is stored in the freezer ID column of the freezer rental information unit 120, and "2019/10/20" is stored in the rental start date column, indicating that the customer is renting the freezer.

The same information as in FIG. 10B is stored in the order history information unit 130. That is, as the last order history, the order content "Magokoro regular flight 21 meal set (January)" of the order date "2019/11/20" is stored.

From the customer data table 100 shown in FIG. 13 (a), this customer is currently renting a freezer, and in the past, "Magokoro regular flight 7 meals set (1 week)" was twice and "Magokoro regular flight 21 meals". It can be seen that the set (January) has been ordered three times.

When the customer operates the terminal (PC) 60c to display the purchase screen of the [Magokoro regular flight] sugar-restricted meal 7 meal set in step S31, the management server 20 refers to the customer data table 100 ( Step S60), the purchase screen as shown in FIG. 12 is displayed based on the stored data of the current customer data table 100 shown in FIG. 13 (a).

[Magokoro Regular Flight] On the purchase screen of the 7-meal set of carbohydrate-restricted meals, an image of the entire 7-meal set is displayed in the left area, and a delivery timing selection button is displayed in the right area. As the delivery timing, a button once a week, a button once every two weeks, a button once every three weeks, and a button once a month are displayed. At the bottom. A quantity input field is displayed, and a purchase button is displayed at the bottom.

The content of this order, "[Magokoro Regular Service] Carbohydrate Restricted Meal 7 Meals Set", satisfies the first standard "Regular Order", which is the standard for freezer rental mentioned above, but the second standard "21". Not satisfied with "more than food". Therefore, the contents of this order are not subject to freezer rental. On the other hand, from the stored data of the customer data table 100, it can be seen that this customer is currently renting a freezer.

Therefore, as shown in FIG. 12, on the purchase screen of the [Magokoro regular flight] sugar-restricted diet 7-meal set, the freezer rental end button is displayed on the right side of the quantity input field.

If the stored data in the customer data table 100 indicates that the customer is not currently renting a freezer, the contents of this order are not subject to freezer rental, so on the right side of the quantity input field. Is not displayed.

Next, the customer operates the terminal (PC) 60c to select "once a week" as the delivery timing and select the freezer rental end button on the purchase screen of FIG. 12 (step S52).

Next, the customer operates the terminal (PC) 60c, clicks the purchase button on the purchase screen of FIG. 12, and performs payment processing (step S53).

The management server 20 arranges a set of 7 low-carbohydrate diets [Magokoro regular flight] and arranges collection of the rented freezer (step S61).

If the customer does not select the end button of the freezer rental in step S52, the collection of the rented freezer is not arranged. At this point, the lunch boxer should only collect the rental freezer if the customer so desires, as the customer may again meet the criteria for freezer rental, such as the [Magokoro Regular Flight] 21-meal set of salt-restricted meals. I have to.

However, if orders that do not meet the above-mentioned freezer rental standards, such as this [Magokoro Regular Flight] 7-meal set of carbohydrate-restricted meals, continue, the lunch boxer will forcibly collect the rental freezer. You may.

Next, the management server 20 updates the customer data table 100 (step S62).

In the updated customer data table 100, as shown in FIG. 13B, "2020/1/20" is stored in the rental end date column of the freezer rental information unit 120, and the customer has finished the freezer rental. Recognize. In addition, the order content "Magokoro regular flight 7 meals set (1 week)" of the order date "2020/1/20" is stored in the last line of the order history information unit 130.

This completes the bento purchase process (No. 3) in the present embodiment.

(Bento purchase process (4))
The bento purchase process (No. 4) in the frozen bento delivery system according to the embodiment of the present invention will be described with reference to FIGS. 14 to 16. FIG. 14 is a flowchart of the bento purchase process (No. 4) of the present embodiment, FIG. 15 is a screen of a customer's terminal (PC) in the bento purchase process (No. 4) of the present embodiment, and FIG. 16 is the present embodiment. It is a figure which shows the change of the customer data table in the lunch box purchase process (No. 4) of a form.

In the lunch purchase process (4), the freezer is rented by the lunch purchase process (1), and then the freezer rental target [Magokoro regular service] salt-restricted meal 21 meal set is ordered by the lunch purchase process (2). After that, a customer who ordered a set of 7 meals of salt-restricted meals that are not eligible for freezer rental due to the lunch purchase process (Part 3) and did not wish to collect the rental freezer at that time will continue to be eligible for freezer rental. Not [Magokoro Regular Service] This is a process when you continue to order a set of 7 salt-restricted meals.

First, the customer operates the terminal (PC) 60c to access the Magokoro regular flight purchase screen from the website of the lunch box company (step S70). On the customer's terminal (PC) 60c, the Magokoro regular flight list screen shown in FIG. 3 is displayed.

When the customer operates the terminal (PC) 60c and clicks on the image of the [Magokoro regular flight] sugar-restricted diet 7-meal set, the purchase screen of the [Magokoro regular flight] sugar-restricted diet 7-meal set shown in FIG. 15 appears. It is displayed (step S71).

The customer data table 100 of the customer at this stage is shown in FIG. 16 (a).

The customer basic information unit 110 stores the same information as in FIGS. 7 (a), 7 (b), 10 (a), 10 (b), 13 (a), and 13 (b). There is.

The freezer rental information unit 120 stores the same information as in FIGS. 7 (b), 10 (a), 10 (b), and 13 (a). That is, "000187" is stored in the freezer ID column of the freezer rental information unit 120, and "2019/10/20" is stored in the rental start date column, indicating that the customer is renting the freezer.

In the order history information unit 130, the order history of the order content "Magokoro regular flight 7 meals set (1 week)" of the order date "2020/1/20" is added to the order history shown in FIG. 13 (b). Has been done.

From the customer data table 100 in FIG. 16 (a), the customer does not satisfy the freezer rental standard after the "Magokoro regular flight 21 meal set (January)" on the order date "2019/12/20". I ordered "Magokoro regular flight 7 meals set (1 week)" twice (order date "2020/1/20" "2020/1/27"), and at that time, I did not want to collect the rental freezer. Recognize.

When the customer operates the terminal (PC) 60c to display the purchase screen of the [Magokoro regular flight] sugar-restricted meal 7 meal set in step S71, the management server 20 refers to the customer data table 100 ( Step S80), the purchase screen as shown in FIG. 15 is displayed based on the stored data of the current customer data table 100 shown in FIG. 16 (a).

[Magokoro Regular Flight] On the purchase screen of the 7-meal set of carbohydrate-restricted meals, an image of the entire 7-meal set is displayed in the left area, and a delivery timing selection button is displayed in the right area. As the delivery timing, a button once a week, a button once every two weeks, a button once every three weeks, and a button once a month are displayed. At the bottom. A quantity input field is displayed, and a purchase button is displayed at the bottom.

The content of this order, "[Magokoro Regular Service] Carbohydrate Restricted Meal 7 Meals Set", satisfies the first standard "Regular Order", which is the standard for freezer rental mentioned above, but the second standard "21". Not satisfied with "more than food". Therefore, the contents of this order are not subject to freezer rental.

On the other hand, from the stored data of the customer data table 100, it can be seen that this customer is currently renting a freezer and is the third order that does not satisfy the criteria for freezer rental.

In this embodiment, if an order that does not meet the freezer rental standard continues, the lunch box company forcibly collects the rental freezer. For example, if an order that does not meet the criteria for freezer rental is, for example, three or more times in a row, the lunch box company forcibly collects the rental freezer.

Further, as the standard for forced collection of the rental freezer, other standards may be used.

For example, it may be based on the elapsed period from the last order satisfying the criteria for freezer rental, for example, two months.

Further, it may be based on the change from the regular order to the spot order. Further, the elapsed period from the last spot order, for example, one month may be used as a reference.

Therefore, on the purchase screen of the [Magokoro regular flight] sugar-restricted diet 7-meal set, as shown in FIG. 15, an input window for the freezer collection date is displayed on the right side of the quantity input field. You will not be able to purchase this order unless you enter the freezer collection date in this input window.

The freezer collection date that can be entered is a predetermined number of days, for example, about one week from the date when the lunch boxer can collect the food in the shortest time. Other collection dates cannot be entered.

If the customer voluntarily returns the rental freezer, nothing is displayed on the right side of the quantity input field.

Next, the customer operates the terminal (PC) 60c to select "once a week" as the delivery timing on the purchase screen of FIG. 15, and the effective date as the freezer collection date "February 10, 2020". Enter the day (step S72).

Next, the customer operates the terminal (PC) 60c, clicks the purchase button on the purchase screen of FIG. 15, and performs payment processing (step S73).

The management server 20 arranges [Magokoro regular flight] 7-meal set of carbohydrate-restricted meals and arranges collection of the rented freezer (step S81).

Next, the management server 20 updates the customer data table 100 (step S82).

In the updated customer data table 100, as shown in FIG. 16B, the freezer collection date "2020/2/10" is stored in the rental end date column of the freezer rental information unit 120, and the customer is in the freezer. You can see that the rental has ended. In addition, the order content "Magokoro regular flight 7 meals set (1 week)" of the order date "2020/2/3" is stored in the last line of the order history information unit 130.

This completes the bento purchase process (No. 4) in the present embodiment.

As described above, according to the present embodiment, a frozen lunch delivery system suitable for a frozen lunch can be realized.

[Modification Embodiment]
Not limited to the above embodiment, various modifications are possible.

The notation, expression, mode, etc. in the above embodiment are examples, and are not limited thereto.

10 ... Store management system 20 ... Management server 30 ... Franchise headquarters terminal (PC)
40 ... Terminal (PC) of member store 40
50 ... Internet 60a ... Terminal (smartphone)
60b ... Terminal (mobile phone)
60c ... Terminal (PC)
100 ... Customer data table 110 ... Customer basic information unit 120 ... Freezer rental information unit 130 ... Order history information unit 200 ... Freezer 210 ... Freezer room 220 ... Shelf 230 ... Door

Claims (6)

It is a frozen lunch delivery system in which a management server that manages frozen lunch delivery and a customer terminal used by a customer are connected via a communication network.
A means of determining whether a customer's order for a freezer lunch meets the rental criteria for renting a freezer.
When it is determined by the determination means that the customer's order satisfies the rental criteria, a display means for displaying a selection as to whether or not to rent a freezer for storing the freezer lunch box.
A freezing lunch delivery system comprising a shipping instruction means for instructing the customer to ship the freezer to be rented when the customer chooses to rent the freezer. In the frozen lunch delivery system according to claim 1,
The rental standard is a frozen lunch delivery system characterized in that the type of order is a regular flight. In the frozen lunch delivery system according to claim 1 or 2.
The rental standard is a freezing lunch delivery system characterized in that the number of frozen lunches ordered is ½ or more of the number of frozen lunches that can be stored in the freezer. In the frozen lunch delivery system according to any one of claims 1 to 3,
If the customer has already rented the freezer and the determination means determines that the order meets the rental criteria, the display means indicates that the freezer is being rented. A freezing bento delivery system characterized by In the frozen lunch delivery system according to any one of claims 1 to 4.
If the customer has already rented the freezer and the determination means determines that the order does not meet the rental criteria, the display means decides whether or not to terminate the rental of the freezer. A freezing bento delivery system characterized by displaying a selection of. In the frozen lunch delivery system according to any one of claims 1 to 5,
If the customer has already rented the freezer and the determination means determines that the order does not meet the rental criteria, the display means sets the collection date of the rented freezer. A freezing lunch delivery system characterized by displaying an input window for input.

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