JP2020048181A - Information processing apparatus, information processing method, and information processing program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To improve user satisfaction regarding video viewing. An information processing apparatus according to the present application has an acquisition unit and a determination unit. The acquisition unit acquires a reproduction log indicating the timing at which an event related to the reproduction of the moving image occurs and the content of the event as a reproduction log which is a log relating to the reproduction of the moving image on the terminal device. Based on the playback log acquired by the acquisition unit, the determination unit determines whether or not the viewing environment of the moving image on the terminal device satisfies a predetermined condition according to the content of the event. [Selection diagram] Fig. 3

Description

  An embodiment of the present invention relates to an information processing device, an information processing method, and an information processing program.

  2. Description of the Related Art In recent years, with the dramatic spread of the Internet and the improvement of distribution technology, it has become possible to browse various contents via the Internet. For example, many people view video contents such as movies and dramas via the Internet.

  Here, Patent Literature 1 discloses a technique capable of easily and quickly providing a program according to a user's preference pattern.

JP 2015-136020 A

  However, in the above-described related art, it is not always possible to improve the user's satisfaction with moving image browsing. For example, in the above-described conventional technique, the information processing apparatus lists a moving image posted on a counterprogram or a predetermined moving image site that matches the user's preference pattern in an area different from the content specified by the user to view. indicate.

  According to the above-described related art, for example, a user may be able to more easily search for a moving image that he / she wants to view, but this does not necessarily improve the user's satisfaction with viewing the moving image.

  The present application has been made in view of the above, and an object of the present invention is to provide an information processing apparatus, an information processing method, and an information processing program that can improve user satisfaction with respect to moving image browsing.

  The information processing apparatus according to the present application, as a reproduction log that is a log related to reproduction of a moving image in the terminal device, an acquisition unit that acquires a timing at which an event related to reproduction of the moving image has occurred and a reproduction log indicating the content of the event. A determination unit that determines whether a viewing environment of a moving image on the terminal device satisfies a predetermined condition according to the content of the event, based on the reproduction log acquired by the acquisition unit. And

  According to an aspect of the embodiment, there is an effect that a user's satisfaction with viewing a moving image can be improved.

FIG. 1 is a diagram illustrating an example of information processing according to the embodiment. FIG. 2 is a diagram illustrating a configuration example of the information processing system according to the embodiment. FIG. 3 is a diagram illustrating a configuration example of the information processing apparatus according to the embodiment. FIG. 4 is a diagram illustrating an example of a registration information storage unit according to the embodiment. FIG. 5 is a diagram illustrating an example of an estimation condition storage unit according to the embodiment. FIG. 6 is a flowchart illustrating an information processing procedure according to the embodiment. FIG. 7 is a hardware configuration diagram illustrating an example of a computer that realizes the functions of the information processing device.

  Hereinafter, an embodiment of an information processing apparatus, an information processing method, and an information processing program according to the present application (hereinafter, referred to as “embodiment”) will be described with reference to the drawings. The information processing apparatus, the information processing method, and the information processing program according to the present application are not limited by the embodiment. In the following embodiments, the same portions are denoted by the same reference numerals, and overlapping description will be omitted.

[1. Information processing)
First, an example of information processing according to the embodiment will be described with reference to FIG. FIG. 1 is a diagram illustrating an example of information processing according to the embodiment. Information processing according to the embodiment is performed by the information processing apparatus 100 illustrated in FIG.

  Prior to the description of FIG. 1, an information processing system according to the embodiment will be described with reference to FIG. FIG. 2 is a diagram illustrating a configuration example of the information processing system 1 according to the embodiment. The information processing system 1 according to the embodiment includes a terminal device 10 and an information processing device 100 as illustrated in FIG. The terminal device 10 and the information processing device 100 are communicably connected via a network N by wire or wirelessly. Note that the information processing system 1 illustrated in FIG. 1 may include a plurality of terminal devices 10 and a plurality of information processing devices 100.

  Although not shown in FIG. 2, the information processing system 1 according to the embodiment may include a content distribution server that provides a video site.

  The terminal device 10 is an information processing device used by a user. The terminal device 10 is, for example, a smartphone, a tablet terminal, a notebook PC (Personal Computer), a desktop PC, a mobile phone, a PDA (Personal Digital Assistant), or the like.

  For example, the terminal device 10 displays a moving image site including a player that plays a moving image on a display screen. The terminal device 10 may be installed with a dedicated application for playing a moving image, in other words, an application for controlling a dedicated player for playing a moving image. For example, the user selectively uses the two players as described above according to his / her preference.

  Here, a premise for performing the information processing according to the embodiment will be described. For example, there are roughly two types of players for playing moving images. As mentioned earlier, one is a moving image playback player as software for displaying a moving image (a game or the like other than a moving image) on a display screen of the terminal device 10 on a web browser, and controlling the reproduction thereof. There is. Such a video playback player may be called a mobile player, a browser player, or the like. In the present embodiment, such a moving image reproduction player is particularly referred to as a “browser player”.

  As a feature of the browser version player, for example, it is possible to view a moving image on a web browser without installing an application for viewing a moving image (moving image viewing application) on the terminal device 10. Therefore, there is a merit for a user who does not want to install an unnecessary application or does not want to suppress the capacity of the terminal device 10. On the other hand, the browser version player can be operated only in a predetermined environment such as an HTML (Hyper Text Markup Language) file, so that it operates heavier than the application version player described below (playback processing). Takes a long time). It takes a long time for the reproduction process to simply indicate that a moving image is not easily displayed, which may give a user a stress of waiting time.

  On the other hand, for example, there is a moving image playback player as a moving image viewing application that is directly installed on the terminal device 10. In the present embodiment, such a moving image playback player is particularly referred to as an “app version player”.

  Since the application version player needs to be installed in the terminal device 10 as described above, there is certainly a disadvantage that the terminal device 10 is wasted. However, since it is not operated by an HTML file unlike the browser version player, there is an advantageous merit that the operation is lighter (higher reproduction processing capability and shorter time) as compared with the browser version player.

  The browser version player and the application version player are examples of the browsing environment when the user browses the video using the terminal device 10. However, considering that the video can be browsed comfortably without stress, the browser version player and the application version player It is effective to switch to the version player. Although the player has been described above, examples of a browsing environment for browsing a moving image include a processing speed (or information related to the processing speed) related to the reproduction of the moving image and a reproduction that controls the reproduction of the moving image such as a browser or an application. The version of the program, the model of the terminal device 10 that displays a moving image, the operation system installed in the terminal device 10 that displays a moving image, and the like are also included.

  For example, the faster the processing speed is, the shorter the time required to reproduce the moving image is, so that the moving image can be browsed more comfortably and comfortably. In addition, for example, the newer the version of the reproduction program is, the lighter the weight is and the more the various problems are corrected, so that the moving image can be browsed more comfortably and without stress. The newer the model of the terminal device 10 that displays a moving image, the higher the specification in many cases, so that the moving image can be browsed more comfortably and comfortably. The newer the version of the operation system introduced in the terminal device 10 that displays moving images, the lighter the weight and the more various problems are corrected, so that the moving images can be browsed more comfortably and without stress.

  As described above, when a user wants to browse a video comfortably without stress, it is effective for the user to change the browsing environment as described above (for example, switch to an application version player). Many users do not know whether to change the environment. Further, there are many users who cannot judge by themselves whether the browsing environment needs to be changed or not. Also, when the browsing environment needs to be changed, many users do not know when to change the browsing environment. If a more comfortable (optimal) browsing environment can be proposed to such a user, it is possible to improve the user's satisfaction with browsing a moving image. On the other hand, for example, a user who already has an optimal browsing environment may not be comfortable with such a proposal.

  Based on such assumptions and problems, the information processing apparatus 100 specifies the browsing environment of the moving image and, when it determines that there is a more optimal browsing environment, notifies the user of the optimal browsing environment. Make suggestions on how to set up a browsing environment.

  That is, the information processing apparatus 100 according to the embodiment acquires a reproduction log that is a log related to reproduction of a moving image on the terminal device 10, and determines a predetermined environment for browsing a moving image on the terminal device 10 based on the acquired reproduction log. It is determined whether the condition is satisfied. Specifically, the information processing apparatus 100 performs an estimating unit that estimates a browsing environment of a moving image on the terminal device 10 (for example, information on a processing capability for reproducing a moving image) based on the reproduction log, and performs the estimated browsing. It is determined whether the environment satisfies a predetermined condition. Then, when the information processing apparatus 100 determines that the browsing environment of the moving image satisfies the predetermined condition, the information processing device 100 proposes a browsing environment capable of improving the processing capability for reproducing the moving image. Hereinafter, an example of the information processing according to the embodiment will be described.

  First, in the example of FIG. 1, the terminal device 10 is used by the user U1. Also, it is assumed that a browser BR that is a predetermined web browser is installed in the terminal device 10 in advance. Thereby, the player PL1, which is a browser version player, controls the reproduction of a moving image on the browser BR. Note that, when the player PL1 controls the reproduction of a moving image on the browser BR, it can be paraphrased that the browser BL itself controls the reproduction of the moving image.

  In the example of FIG. 1, in both of FIGS. 1A and 1B, a predetermined content (web page) is displayed on the display screen of the terminal device 10 by the browser BR. The predetermined content includes a moving image reproduction region R1. For example, the user U1 can play a moving image by pressing a play button in the play area R1. Although not shown in the example of FIG. 1, operation buttons (for example, a pause button, a rewind button, a fast-forward button, a seek bar, and the like) for performing various operations related to reproduction of a moving image are provided in the reproduction region R1. ) Is display-controlled by the player PL1. Thereby, the user U1 can browse a moving image from an arbitrary time position, for example.

  In the example of FIG. 1, the predetermined content displayed by the browser BR is, for example, a video site operated by a business owner that manages the information processing device 100 (hereinafter, referred to as “business owner Z”). Shall be. In this video site, recommended videos are displayed in a list, videos corresponding to the search keyword are displayed in a list, and among the displayed videos, the video selected by the user is played in the playback area R1 by the player PL1. You.

  Further, the player PL1 includes, for example, JavaScript (registered trademark) as the control information T. The control information T detects various operations and operations related to the reproduction of the moving image on the terminal device 10, and reproduces the moving image. A reproduction log, which is a log related to this, is transmitted to the information processing apparatus 100 as appropriate. The reproduction log is, for example, a log related to an event that has occurred when the moving image is reproduced by the terminal device 10. More specifically, the reproduction log is a log indicating the timing of occurrence of an event that has occurred when the moving image is reproduced by the terminal device 10.

  For example, when transmitting a request to the information processing device 100, the terminal device 10 transmits information of the user agent as a User-Agent header. In the present embodiment, the reproduction log transmitted from the terminal device 10 is not a log embedded in the User-Agent header, but a browser BR (more specifically, the control information T included in the browser BR) as described above. The log to be sent. Since such a log is a highly credible log, the information processing apparatus 100 can estimate the browsing environment with high accuracy by using such a log.

  Here, an event that occurs when a moving image is reproduced by the terminal device 10 will be described with reference to FIG. Such an event can be rephrased as an event related to the reproduction of a moving image element. In FIG. 1C, “event name” and “event occurrence timing” are associated with each other.

  For example, the event name “loadstart” is a name used at a timing (event occurrence timing) at which an event such as “start reading moving image (media data)” in response to a user operation. Such an event name is used in the text corresponding to the playback log. The event name “progress” is a name used at a timing (event occurrence timing) at which an event such as “moving image (media data) is being read” occurs. The event name “abort” is a name used at a timing (event occurrence timing) at which an event such as “interrupt the reading before the reading of the media resource is completed” occurs. The event name “error” is a name used at a timing (event occurrence timing) at which an event such as “error reading moving image (media data)” occurs. The event name “play” is a name used at a timing (event occurrence timing) at which an event such as “moving” of a moving image occurs in response to a user operation. As shown in FIG. 1C, there are various other events, but the description is omitted.

  Here, for example, upon detecting the occurrence of the above-described event, the control information T of the player PL1 transmits a reproduction log indicating the timing of occurrence of the event to the information processing apparatus 100 (step S1). Thereby, the information processing apparatus 100 acquires a reproduction log.

  For example, it is assumed that the player PL1 has "started reading moving images (media data)" in response to a user operation. This indicates that an event such as “start reading moving image (media data)” has occurred. Then, the control information T transmits, for example, LOG1 to the information processing apparatus 100 as a reproduction log indicating the timing of the event occurrence.

  Further, for example, it is assumed that the player PL1 has finished reading the moving image and has “prepared for reproducing the moving image (media data)”. This indicates that an event such as “movie (media data) playback preparation completed” has occurred. Then, the control information T transmits, for example, LOG2 to the information processing apparatus 100 as a log indicating the timing of the event occurrence.

  Now, as in step S1, when the information processing apparatus 100 acquires the reproduction log from the terminal device 10, the information processing apparatus 100 estimates the viewing environment of the moving image on the terminal device 10 based on the acquired reproduction log (step S2). For example, the information processing apparatus 100 estimates, as a viewing environment of a moving image on the terminal device 10, information regarding a processing capability for reproducing a moving image.

  In the present embodiment, the information processing apparatus 100 estimates the type of the reproduction program that controls the reproduction of the moving image in the terminal device 10 as the information on the processing capability for reproducing the moving image. As an example, the information processing apparatus 100 estimates information about the processing speed in reproducing a moving image as information about the processing capability. This estimation processing is referred to as “estimation processing pattern 1”. Further, the information processing apparatus 100 estimates (determines) whether the reproduction program for controlling the reproduction of the moving image in the terminal device 10 is a browser program (a reproduction program operating on a browser) or an application program. The process of estimating the type of the reproduction program is referred to as “estimation processing pattern 2”.

  Further, in the present embodiment, the information processing apparatus 100 estimates the version of the reproduction program for controlling the reproduction of the moving image in the terminal device 10 as the information on the processing capability for reproducing the moving image. For example, when the information processing apparatus 100 estimates that the reproduction program is a browser program in the estimation processing pattern 2, the information processing apparatus 100 further estimates the version of the browser program. On the other hand, when the information processing apparatus 100 estimates that the application program is the reproduction program in the estimation processing pattern 2, the information processing apparatus 100 estimates the version of the application program. The process of estimating the version of the reproduction program is referred to as “estimation processing pattern 3”.

  Further, in the present embodiment, the information processing apparatus 100 estimates the model of the terminal device 10 that reproduces a moving image, as information regarding the processing capability for reproducing the moving image. As an example, the information processing apparatus 100 estimates which model of which carrier is the model of the terminal device 10. The process of estimating the model of the terminal device 10 that plays back a moving image is referred to as “estimation processing pattern 4”.

  Further, in the present embodiment, the information processing apparatus 100 estimates the version of the platform on which the terminal device 10 that reproduces a moving image operates, as the information on the processing capability for reproducing the moving image. As an example, the information processing apparatus 100 estimates a platform for operating the terminal device 10 that reproduces a moving image, that is, a version of an operation system (OS). The process of estimating the platform on which the terminal device 10 that plays back a moving image operates is referred to as “estimation processing pattern 5”.

  Here, an example of the estimation processing will be described. First, “estimation processing pattern 1” will be described. As described above, the information processing device 100 has received LOG1 and LOG2 from the terminal device 10 in step S1. In such a case, the information processing apparatus 100 estimates information on the processing speed based on LOG1 and LOG2. For example, the information processing apparatus 100 specifies the timing at which the terminal device 10 starts reading a moving image (referred to as “start time”) based on LOG1. In addition, the information processing apparatus 100 specifies a timing (hereinafter, referred to as “completion time”) when the preparation for reproducing a moving image is completed in the terminal device 10 based on LOG2.

  In such a state, the information processing apparatus 100 requires the terminal device 10 to perform the time from the “start time” to the “completion time”, that is, from the start of reading the moving image to the completion of the preparation for playing the moving image. The calculated time is calculated. This time is an example of “information on processing speed in reproducing a moving image”. Note that the information processing apparatus 100 may calculate the processing speed itself in reproducing the moving image based on the time. In this case, the processing speed is an example of “information on processing speed in reproducing a moving image”.

  In the example of FIG. 1, it is assumed that the information processing apparatus 100 estimates (calculates) the time T1 as the browsing environment of the terminal device 10. Specifically, it is assumed that the information processing apparatus 100 estimates that the browsing environment requires the terminal device 10 to take the time T1 in the time from the “start time” to the “completion time”.

  Further, as another example of the pattern, the information processing apparatus 100 compares the information stored in the estimated line storage unit 122 with the reproduction log, for example, to perform processing for reproducing a browsing environment, that is, a moving image. Estimate ability information. Note that the estimation processing described below is an example, and the information processing apparatus 100 may perform estimation by an arbitrary method based on the reproduction log.

  The estimation line storage unit 122 stores information that is used as a determination material for estimating a reproduction program, a version, a model, an OS, and the like. Here, FIG. 5 illustrates an example of the estimation condition storage unit 122 according to the embodiment. In the example of FIG. 5, the estimation condition storage unit 122 has items such as “information indicated by a log” and “browsing environment”. The “viewing environment” includes items such as “program type”, “program version”, “terminal model”, and “OS”.

  “Information indicated by log” indicates condition information for estimating “browsing environment”. For example, when the reproduction log acquired from the terminal device 10 satisfies “information indicated by the log”, the terminal device 10 is estimated to be the “browsing environment” associated with the “information indicated by the log”. .

  The “viewing environment” is a target viewing environment estimated when the reproduction log satisfies the “information indicated by the log”. For example, the “program type” is a type of a reproduction program that controls reproduction of a moving image, and includes a browser program and an application program. “Program version” indicates the version of the playback program. “Terminal model” indicates the model of the terminal device 10. “OS” indicates an operation system (OS) version which is a platform for operating the terminal device 10.

  That is, in the example of FIG. 5, if the information indicated by the playback log satisfies the condition that “the time required for loading (moving image data) is n1 seconds or more”, the browsing environment (playback of moving image ), The program type is "browser", the program version is "V5.0 or less", and the terminal model is "A company T1, A company T2, B company T3 type ...". Here is an example that specifies to estimate

  In the example of FIG. 1, the information processing apparatus 100 stores the reproduction log acquired in step S1 in the log information storage unit 121 in association with the terminal ID (user ID) “U1”. Therefore, for example, when estimating the browsing environment of the user U1 on the terminal device 10, the information processing device 100 acquires LOG1 to LOG6 associated with the terminal ID “U1” from the log information storage unit 121. Then, based on LOG1 to LOG6, if there is any information that satisfies any of the “information indicated by the log” in the estimation condition storage unit 122, the information processing apparatus 100 associates the information with the “information indicated by the log”. It is estimated that the browsing environment to be used is the browsing environment of the terminal device 10 of the user U1. In the example of FIG. 1, it is assumed that the information processing apparatus 100 estimates that the program type is “browser” as the browsing environment of the terminal apparatus 10 for the sake of simplicity.

  Next, the information processing apparatus 100 determines whether or not the browsing environment estimated in step S2 satisfies a predetermined condition (step S3). Specifically, the information processing apparatus 100 determines whether or not the information regarding the processing capability for reproducing a moving image satisfies a predetermined condition.

  For example, in the “estimation processing pattern 1”, the information processing apparatus 100 determines that the time T1 from the “start time” to the “completion time” is equal to or greater than a predetermined threshold (for example, 3 seconds) (condition 1) It is determined whether or not the condition is satisfied.

  Further, for example, in the “estimation processing pattern 2”, the information processing apparatus 100 determines whether or not a condition (condition 2) that the type of the reproduction program is a browser program is satisfied. If the type of the reproduction program estimated in “estimation processing pattern 2” is a browser program (reproduction program that operates on a browser), the information processing apparatus 100 uses the browser program in “estimation processing pattern 3”. It is determined whether or not the condition (condition 3-1) that the version is a past version is satisfied. If the type of the reproduction program estimated in “estimated processing pattern 2” is an application program, the information processing apparatus 100 determines that the version of the application program is a past version in “estimated processing pattern 3”. It is determined whether the condition (condition 3-2) is satisfied.

  In the “estimation processing pattern 4”, the information processing apparatus 100 determines whether to determine whether or not a condition (condition 4) that the model of the terminal device 10 is a predetermined model is satisfied. In the “estimation processing pattern 5”, the information processing apparatus 100 determines whether or not a condition (condition 5) that the version of the OS that operates the terminal device 10 is a past version is satisfied.

  In step S2, the information processing apparatus 100 estimates the time T1 as the browsing environment of the terminal device 10 (estimation processing pattern 1). Here, it is assumed that the information processing apparatus 100 determines that the browsing environment of the terminal device 10 is not optimal because the time T1 does not satisfy the condition 1. The information processing apparatus 100 estimates that the program type is “browser” as the browsing environment of the terminal device 10 (estimation processing pattern 2). Therefore, in such a case, the information processing apparatus 100 determines that the program type satisfies the condition 2. As described above, when the information processing apparatus 100 determines that the viewing environment of the moving image on the terminal device 10 satisfies the predetermined condition, the information processing device 100 proposes a viewing environment capable of improving the processing capability for playing the moving image ( Step S4). In the above example, since the information processing apparatus 100 has determined that the conditions 1 and 2 are satisfied, based on this, the information processing apparatus 100 proposes a browsing environment that can improve the processing capability for reproducing a moving image.

  For example, the fact that the time T1 is equal to or longer than a predetermined threshold value (for example, 3 seconds) indicates that the terminal device 10 takes a long time to reproduce and display a moving image because the processing speed of the terminal device 10 is slow. (The longer the time T1, the slower the processing speed). That is, this indicates that the browsing environment of the terminal device 10 is not optimal. In such a case, there is a high possibility that the user U1 will be able to browse a moving image more comfortably by using the application version player.

  Further, at present, the user U1 is browsing a moving image with the player PL1 (browser version player) that controls the reproduction of the moving image on the browser BR, but the processing ability of the player PL1 is inferior to that of the application version player. The point was explained in the premise. That is, the user U1 is more likely to be able to browse a moving image more comfortably by using the application version player. From this, it can be said that the optimal reproduction program for the user U1 is not the browser version player derived from the browser program but the application version player installed as the application program.

  Therefore, as shown in FIG. 1B, the information processing apparatus 100 proposes that an application version player (for example, an application AP) should be installed when the user wants to view a moving image more comfortably. For example, the information processing apparatus 100 displays the proposal information J1 proposed in this way on the current display screen. For example, as shown in FIG. 1B, the information processing apparatus 100 causes the proposal information J1 to be displayed below the currently displayed reproduction area R1 on the moving image site. Note that the information processing apparatus 100 may make a proposal using any method. For example, the information processing apparatus 100 may send a push notification of the proposal information J1.

  Here, for example, when the application AP is a moving image viewing application distributed by the employer Z, the information processing apparatus 100 can contribute to the spread of the application AP by the information processing according to the embodiment.

  As shown in the figure, if the information processing apparatus 100 determines that the condition 3-1 is satisfied, the information processing apparatus 100 proposes that the reproduction program (player PL1) be upgraded to the latest version. If it is determined that the condition 3-2 is satisfied, the information processing apparatus 100 proposes to upgrade the currently installed moving image viewing application to the latest version. If the information processing apparatus 100 determines that the condition 4 is satisfied, the information processing apparatus 100 proposes, for example, a model change. If it is determined that the condition 5 is satisfied, the information processing apparatus 100 proposes to upgrade the OS to the latest version.

  As described above, the information processing apparatus 100 acquires a playback log that is a log related to playback of a moving image on the terminal device 10, and browses the moving image on the terminal device 10 based on the acquired playback log. It is determined whether the environment satisfies a predetermined condition. If the information processing apparatus 100 determines that the predetermined condition is satisfied, the information processing apparatus 100 proposes an optimal browsing environment having a higher processing capability than the current browsing environment. Thereby, the information processing apparatus 100 can improve the user's satisfaction with the moving image browsing.

  In addition, the information processing apparatus 100 can make a proposal to a user who may have a better browsing environment. In other words, the information processing apparatus 100 does not make a suggestion to a user having an optimal browsing environment, and thus does not deteriorate the image of such a user.

[2. Configuration of information processing device]
Next, the information processing apparatus 100 according to the embodiment will be described with reference to FIG. FIG. 3 is a diagram illustrating a configuration example of the information processing apparatus 100 according to the embodiment. As shown in FIG. 3, the information processing device 100 includes a communication unit 110, a storage unit 120, and a control unit 130. For example, the information processing device 100 is a server device that performs the information processing described in FIG.

(About the storage unit 120)
The storage unit 120 is realized by, for example, a semiconductor memory device such as a RAM (Random Access Memory) and a flash memory, or a storage device such as a hard disk and an optical disk. The storage unit 120 includes a log information storage unit 121 and an estimation condition storage unit 122.

(About the log information storage unit 121)
The log information storage unit 121 stores a reproduction log that is a log related to reproduction of a moving image on the terminal device 10. For example, the log information storage unit 121 stores, as a reproduction log, a log related to an event that has occurred when the moving image is reproduced by the terminal device 10. Here, FIG. 4 illustrates an example of the log information storage unit 121 according to the embodiment. In the example of FIG. 4, the log information storage unit 121 has items such as “terminal ID”, “date”, and “log data”.

  “Terminal ID” indicates identification information for identifying the terminal device 10 or a user who owns the terminal device 10. “Date” indicates the date and time when the event indicated by the corresponding “log data” has occurred. In the example of FIG. 4, “date and time” is indicated by a conceptual symbol, but “date and time” is actually indicated by “year / month / day / day of the week / time”. “Log data” is data indicating a reproduction log.

  That is, in the example of FIG. 4, the information processing apparatus 100 reproduces, from the terminal device 10 identified by the terminal ID “U1” (or the terminal device 10 of the user U1), the event related to the event that occurred on the date “DAY1-1”. An example is shown in which the log “LOG1” is acquired and stored in the log information storage unit 121. LOG1 is as described in FIG.

(About the estimation condition storage unit 122)
The estimation condition storage unit 122 stores information serving as a judgment material for estimating the reproduction program, version, model, OS, and the like. The estimation condition storage unit 122 has already been described with reference to FIG. 1, and thus a detailed description thereof will be omitted. Note that in FIG. 5, the estimation conditions listed as “information indicated by the log” are merely examples, and of course, there may be various types other than the examples in FIG.

  Referring back to FIG. 3, the control unit 130 executes various programs stored in a storage device inside the information processing apparatus 100 using a RAM as a work area by a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like. This is achieved by: The control unit 130 is realized by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

  As illustrated in FIG. 3, the control unit 130 includes a receiving unit 131, an acquiring unit 132, an estimating unit 133, a determining unit 134, and a suggesting unit 135, and functions and functions of information processing described below. Realize or execute. Note that the internal configuration of the control unit 130 is not limited to the configuration illustrated in FIG. 3, and may be another configuration as long as it performs information processing to be described later. Further, the connection relationship between the processing units included in the control unit 130 is not limited to the connection relationship shown in FIG. 3 and may be another connection relationship.

(About the receiving unit 131)
The receiving unit 131 receives various information. For example, the receiving unit 131 receives a reproduction log from the terminal device 10. The reproduction log is a log related to an event that has occurred when the moving image is reproduced by the terminal device 10. Therefore, each time an event occurs, the receiving unit 131 receives, from the terminal device 10, a playback log indicating the timing at which the event has been achieved. The reproduction log may be acquired (received) by the acquisition unit 132 described later.

(About the acquisition unit 132)
The acquisition unit 132 acquires a playback log that is a log related to the playback of a moving image on the terminal device 10. Specifically, the acquisition unit 132 acquires, as a reproduction log, a log related to an event that has occurred when the moving image is reproduced by the terminal device 10. For example, the acquiring unit 132 acquires, as a reproduction log, a log indicating a timing at which an event has occurred. For example, the acquisition unit 132 acquires log data from the log information storage unit 121 when the estimation unit 133 described below performs estimation processing. When the browsing environment of the terminal device 10 of the user U1 is estimated as in the example of FIG. 1, the acquiring unit 132 acquires “log data” corresponding to the terminal ID “U1” in the log information storage unit 121. . For example, the acquisition unit 132 acquires the reproduction log received within the latest predetermined period (for example, within one month).

(About the estimating unit 133)
The estimating unit 133 estimates a viewing environment of a moving image on the terminal device 10 based on the reproduction log acquired by the acquiring unit 132. For example, the estimating unit 133 estimates, as the viewing environment of the moving image on the terminal device 10, information regarding the processing capability for reproducing the moving image.

  For example, the estimating unit 133 estimates information on the processing speed in reproducing a moving image as information on the processing capability (estimated processing pattern 1). In the example of FIG. 1, the estimating unit 133 estimates information related to the processing speed based on LOG1 and LOG2. For example, the estimating unit 133 specifies “start time” based on LOG1. Further, the estimating unit 133 specifies the “completion time” based on LOG2.

  In such a state, the estimating unit 133 requires the terminal device 10 to perform the time from the “start time” to the “completion time”, that is, from when the reading of the moving image is started to when the preparation for reproducing the moving image is completed. Calculate the time. The estimating unit 133 may calculate (estimate) the processing speed itself in reproducing the moving image based on the time.

  In addition, for example, the estimation unit 133 estimates the type of a reproduction program for controlling reproduction of a moving image in the terminal device 10 as information on the processing capability (estimation processing pattern 2). The estimating unit 133 estimates the version of the reproduction program that controls the reproduction of the moving image in the terminal device 10 as the information on the processing capability (estimation processing pattern 3). In addition, the estimation unit 133 estimates the model of the terminal device that reproduces the moving image as information on the processing capability (estimation processing pattern 4). In addition, the estimation unit 133 estimates a version of a platform (for example, an OS) that operates the terminal device 10 that reproduces a moving image, as information regarding the processing capability (estimation processing pattern 5).

  In the example of FIG. 1, the estimating unit 133 estimates the browsing environment of the user U1 on the terminal device 10. Therefore, the estimation unit 133 acquires LOG1 to LOG6 associated with the terminal ID “U1” from the log information storage unit 121. Then, based on LOG1 to LOG6, if there is any information that satisfies any of the “information indicated by log” (estimated condition) in the estimated condition storage unit 122, the “information indicated by log” is used. Is assumed to be the viewing environment of the terminal device 10 of the user U1.

(About the determination unit 134)
The determination unit 134 determines whether the browsing environment of the moving image on the terminal device 10 satisfies a predetermined condition based on the reproduction log acquired by the acquisition unit 132.

  For example, the determination unit 134 determines whether the information on the processing speed estimated by the estimation unit 133 satisfies a predetermined condition. As an example, the determination unit 134 determines whether or not the predetermined condition satisfies a condition that the information regarding the processing speed in reproducing the moving image is equal to or higher than a predetermined threshold.

  For example, the determination unit 134 determines whether the type of the reproduction program estimated by the estimation unit 133 satisfies a predetermined condition. For example, the determination unit 134 determines whether or not the predetermined condition satisfies a condition that the type of the reproduction program is a browser program (a reproduction program that operates on a browser).

  The determining unit 134 determines whether the version of the reproduction program estimated by the estimating unit 133 satisfies a predetermined condition. For example, the determination unit 134 determines whether or not the predetermined condition satisfies a condition that the version of the reproduction program is a past version.

  The determining unit 134 determines whether the model of the terminal device 10 estimated by the estimating unit 133 satisfies a predetermined condition. For example, the determination unit 134 determines whether or not the predetermined condition satisfies the condition that the model of the terminal device 10 is the predetermined model.

  The determining unit 134 determines whether the version of the platform estimated by the estimating unit 133 satisfies a predetermined condition. As an example, the determination unit 134 determines whether or not the predetermined condition satisfies a condition that the version of the platform is a past version.

  For example, in the “estimation processing pattern 1”, the determination unit 134 determines that the time T1 from the “start time” to the “completion time” is equal to or greater than a predetermined threshold (for example, 3 seconds) (condition 1 ) Is determined.

  Further, for example, in the “estimation processing pattern 2”, the determination unit 134 determines whether or not the condition (condition 2) that the type of the reproduction program is the browser program is satisfied. When the type of the reproduction program estimated in “estimation processing pattern 2” is a browser program (reproduction program that operates on the browser), the determination unit 134 determines that the browser program in “estimation processing pattern 3” It is determined whether or not the condition (condition 3-1) that the version is a past version is satisfied. When the type of the reproduction program estimated in “estimated processing pattern 2” is an application program, the determination unit 134 determines that the version of the application program is a past version in “estimated processing pattern 3”. It is determined whether the condition (condition 3-2) is satisfied.

  In addition, in the “estimation processing pattern 4”, the determination unit 134 determines whether to determine whether or not a condition (condition 4) that the model of the terminal device 10 is a predetermined model is satisfied. In addition, in the “estimation processing pattern 5”, the determination unit 134 determines whether or not the condition (condition 5) that the version of the OS operating the terminal device 10 is a past version is satisfied.

(About the proposal unit 135)
The suggestion unit 135 proposes information corresponding to the determination result to the user who browses the moving image, based on the determination result by the determination unit 134. For example, when the determining unit 134 determines that the browsing environment of the moving image on the terminal device 10 satisfies a predetermined condition, the proposing unit 135 proposes a browsing environment capable of improving the processing capability for reproducing the moving image. I do.

  For example, when the determination unit 134 determines that the type of the playback program that controls the playback of the moving image in the terminal device 10 is a browser program (a playback program that operates on a browser), the suggestion unit 135 determines that the browser program (the browser program) It is proposed to browse a moving image using an application corresponding to the above-mentioned playback program. In addition, for example, when the determination unit 134 determines that the version of the playback program that controls the playback of the moving image in the terminal device 10 is a past version, the suggestion unit 135 updates this version to the latest version. I suggest.

  In addition, when the determination unit 134 determines that the model of the terminal device 10 that reproduces the moving image is the predetermined model, the suggestion unit 135 proposes to change the model of the terminal device 10 to a more recent model. . In addition, when the determination unit 134 determines that the version of the platform (OS) that operates the terminal device 10 that reproduces the moving image is a past version, the suggestion unit 135 updates this version to the latest version. Suggest to do.

  In the example of FIG. 1, as illustrated in FIG. 1B, the suggestion unit 135 suggests that an application version player (for example, an application AP) should be installed when more comfortable viewing of a moving image is desired. For example, the proposal unit 135 displays the proposal information J1 proposed in this way on the current display screen. For example, as shown in FIG. 1B, the suggestion unit 135 displays the suggestion information J1 below the currently displayed reproduction region R1 on the moving image site.

[3. Processing procedure)
Next, an information processing procedure according to the embodiment will be described with reference to FIG. FIG. 6 is a flowchart illustrating an information processing procedure according to the embodiment.

  First, the receiving unit 131 determines whether a reproduction log has been received from the terminal device 10 (Step S101). When the reproduction log has not been received (Step S101; No), the receiving unit 131 waits until the reproduction log is received. On the other hand, when the reproduction log is received by the reception unit 131 (Step S101; Yes), the acquisition unit 132 acquires the data of the reproduction log corresponding to the processing target terminal device 10 from the log information storage unit 121. (Step S102). Further, the acquisition unit 132 transmits the acquired reproduction log to the estimation unit 133.

  The estimating unit 133 estimates the viewing environment of the moving image on the terminal device 10 based on the reproduction log acquired by the acquiring unit 132 (Step S103). For example, the estimating unit 133 estimates a browsing environment related to a processing capability for reproducing a moving image. For example, the estimation unit 133 executes “estimation processing pattern 1” to “estimation processing pattern 5” described with reference to FIG.

  Next, the determination unit 134 determines whether the browsing environment estimated by the estimation unit 133 satisfies a predetermined condition (step S104). For example, the determination unit 134 determines whether the browsing environment estimated in each of “estimated processing pattern 1” to “estimated processing pattern 5” satisfies the corresponding condition information. When the determining unit 134 determines that the browsing environment estimated by the estimating unit 133 does not satisfy the predetermined condition (Step S104; No), the determining unit 134 determines that the terminal device 10 is currently in the optimal browsing environment and performs processing. To end.

  On the other hand, when it is determined that the browsing environment estimated by the estimating unit 133 satisfies the predetermined condition (Step S104; Yes), the proposing unit 135 determines that the browsing environment (optimum (A browsing environment) is proposed (step S105).

[4. Modification)
The information processing apparatus 100 according to the above embodiment may be embodied in various different forms other than the above embodiment. Therefore, another embodiment of the information processing apparatus 100 will be described below.

[4-1. Reading environment = surrounding environment)
In the above-described embodiment, an example has been described in which the browsing environment is estimated for the terminal device 10 as the moving image browsing environment on the terminal device 10. However, for example, the estimation unit 133 may estimate the surrounding environment of the terminal device 10 as the moving image browsing environment on the terminal device 10. Then, when the estimated surrounding environment satisfies the predetermined condition information, the determination unit 134 presents a more optimal browsing environment.

  For example, the estimation unit 133 estimates a connection environment (communication environment) to the network N as a peripheral environment of the terminal device 10 based on the reproduction log. More specifically, the estimating unit 133 estimates the line used by the terminal device 10 as the peripheral environment of the terminal device 10 based on the reproduction log. For example, it is assumed that the terminal device 10 of the user U1 displays a moving image by accessing a moving image site via a wireless communication network such as 3G (3rd Generation) or LTE (Long Term Evolution).

  In this case, it is assumed that the estimation unit 133 estimates that the connection environment (communication environment) is 3G or LTE. When trying to browse a moving image in a 3G or LTE environment, packet communication charges tend to be expensive. Therefore, it is assumed that the connection information (communication environment) is 3G or LTE as the condition information. Then, the determining unit 134 determines that the browsing environment estimated by the estimating unit 133 satisfies the condition. In such a case, the proposal unit 135 proposes to switch to the Wi-Fi connection.

[4-2. Terminal device)
In the above embodiment, the example in which the information processing apparatus 100 is the server apparatus that performs the information processing according to the embodiment has been described. However, the information processing device 100 may be a terminal device that performs information processing according to the embodiment. In other words, the information processing according to the embodiment may be performed by the terminal device 10, and in such a case, the terminal device 10 can be regarded as the information processing device 100 according to the embodiment. When the terminal device 10 performs the information processing according to the embodiment, a program (information processing program) for causing the terminal device 10 to execute the information processing according to the embodiment is installed in the terminal device 10.

[4-3. Processing according to network environment)
In the above embodiment, the information processing apparatus 100 estimates information on the processing speed in reproducing a moving image (estimated processing pattern 1), and if the estimation result satisfies the condition information (condition 1), determines that the browsing environment is not optimal. An example of proposing an optimal browsing environment was shown. However, when the estimation result indicates condition information that fluctuates according to the network environment, the information processing apparatus 100 may determine that the browsing environment is not optimal and propose an optimal browsing environment.

  Specifically, the acquisition unit 132 further acquires network information indicating the network environment of the terminal device 10. Then, the estimating unit 133 estimates information on the processing speed in reproducing the moving image. Then, the determination unit 134 determines whether the information on the processing speed estimated by the estimation unit 133 satisfies a predetermined condition. For example, the determination unit 134 determines whether or not the predetermined condition satisfies the condition that the information on the processing speed for playing back a moving image is equal to or higher than a predetermined threshold.

  In the example of FIG. 1, an example is shown in which the predetermined threshold is fixed, for example, “3 seconds”. However, the determination unit 134 determines whether or not a predetermined threshold is satisfied, and the determination unit satisfies a condition that the predetermined threshold is equal to or greater than a threshold corresponding to the network information acquired by the acquisition unit 132.

  For example, the acquisition unit 132 acquires information indicating a connection environment to the network N as network information indicating a network environment. Such connection environments include 3G, 4G (4th Generation), Wi-Fi (registered trademark), and the like. For example, the information processing apparatus 100 acquires network information by appropriately using a conventional technology related to various network computing such as a predetermined application programming interface (API) or a virtual machine (VM). can do.

  In the example of FIG. 1, it is assumed that the acquisition unit 132 has acquired information indicating 4G as network information indicating the current network environment of the terminal device 10 of the user U1. Also in this example, as in FIG. 1, it is assumed that the estimating unit 133 has calculated (estimated) the time T <b> 1 as information (an example of a browsing environment) regarding the processing speed in reproducing a moving image. As described above, since the acquisition unit 132 has acquired the information indicating 4G as the network information, it can be said that the time T1 was calculated due to the fact that the network environment is 4G. Therefore, the determination unit 134 determines whether or not the time T1 satisfies the condition that the network environment is equal to or more than a threshold (for example, 4 seconds) corresponding to 4G.

  As another example, it is assumed that the acquisition unit 132 has acquired information indicating 3G as network information indicating the current network environment of the terminal device 10 of the user U1. It is also assumed that the estimating unit 133 has calculated (estimated) the time T2 as information (an example of a browsing environment) regarding the processing speed in reproducing a moving image. As described above, since the acquisition unit 132 has acquired the information indicating 3G as the network information, it can be said that the time T2 was calculated due to the fact that the network environment is 3G. Therefore, the determination unit 134 determines whether or not the time T2 satisfies the condition that the network environment is equal to or more than a threshold (for example, 5 seconds) corresponding to the time when the network environment is 3G.

  As another example, it is assumed that the acquisition unit 132 has acquired information indicating Wi-Fi as network information indicating the current network environment of the terminal device 10 of the user U1. It is also assumed that the estimating unit 133 has calculated (estimated) the time T3 as information (an example of a browsing environment) regarding the processing speed in reproducing a moving image. As described above, since the acquisition unit 132 has acquired the information indicating Wi-Fi as the network information, it can be said that the time T3 was calculated due to the fact that the network environment is Wi-Fi. Therefore, the determination unit 134 determines whether or not the time T2 satisfies the condition that the network environment is equal to or more than a threshold (for example, 2 seconds) according to the Wi-Fi environment.

  As in the above example, the determination unit 134 changes the threshold according to the current network environment (for example, 5 seconds for 3G, 4 seconds for 4G, and 2 seconds for Wi-Fi), and uses the changed threshold. On the basis of the above condition, it is determined whether or not the estimation result by the estimation unit 133 satisfies this condition. Then, when it is determined that the condition is satisfied, the suggestion unit 135 proposes an optimal environment. Thereby, the information processing apparatus 100 according to the embodiment can determine with higher accuracy whether or not the browsing environment is optimal.

[4-4. Combination of processing)
In the above-described embodiment, an example has been described in which the information processing apparatus 100 estimates the browsing environment using the estimation processing pattern 1 and proposes information when the estimation result satisfies a condition. In addition, an example has been described in which the information processing apparatus 100 estimates the browsing environment using the estimation processing pattern 2 and proposes information when the estimation result satisfies the condition. In addition, an example has been described in which the information processing apparatus 100 estimates the browsing environment using the estimation processing pattern 3 and proposes information when the estimation result satisfies the condition. Also, an example has been described in which the information processing apparatus 100 estimates the browsing environment using the estimation processing pattern 4 and proposes information when the estimation result satisfies the condition. In addition, an example has been described in which the information processing apparatus 100 estimates the browsing environment using the estimation processing pattern 5 and proposes information when the estimation result satisfies the condition.

  Then, the information processing apparatus 100 may perform only one of the five processes, or may arbitrarily combine the five processes.

[5. Hardware configuration)
Further, the information processing apparatus 100 according to the above embodiment is realized by a computer 1000 having a configuration as shown in FIG. 7, for example. Hereinafter, the information processing apparatus 100 will be described as an example. FIG. 7 is a hardware configuration diagram illustrating an example of a computer 1000 that implements the functions of the information processing device 100. The computer 1000 has a CPU 1100, a RAM 1200, a ROM 1300, an HDD 1400, a communication interface (I / F) 1500, an input / output interface (I / F) 1600, and a media interface (I / F) 1700.

  The CPU 1100 operates based on a program stored in the ROM 1300 or the HDD 1400, and controls each unit. The ROM 1300 stores a boot program executed by the CPU 1100 when the computer 1000 starts up, a program that depends on hardware of the computer 1000, and the like.

  The HDD 1400 stores a program executed by the CPU 1100, data used by the program, and the like. The communication interface 1500 receives data from another device via the communication network 50, sends the data to the CPU 1100, and transmits the data generated by the CPU 1100 to the other device via the communication network 50.

  The CPU 1100 controls output devices such as a display and a printer and input devices such as a keyboard and a mouse via the input / output interface 1600. The CPU 1100 obtains data from an input device via the input / output interface 1600. Further, CPU 1100 outputs the generated data to an output device via input / output interface 1600.

  The media interface 1700 reads a program or data stored in the recording medium 1800 and provides the program or data to the CPU 1100 via the RAM 1200. The CPU 1100 loads the program from the recording medium 1800 onto the RAM 1200 via the media interface 1700, and executes the loaded program. The recording medium 1800 is, for example, an optical recording medium such as a DVD (Digital Versatile Disc), a PD (Phase Change Rewritable Disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory. And so on.

  For example, when the computer 1000 functions as the information processing apparatus 100 according to the embodiment, the CPU 1100 of the computer 1000 implements the function of the control unit 130 by executing a program loaded on the RAM 1200. The HDD 1400 stores data in the storage unit 120. The CPU 1100 of the computer 1000 reads and executes these programs from the recording medium 1800. However, as another example, these programs may be obtained from another device via the communication network 50.

[6. Others)
Each component of each device illustrated is a functional concept, and does not necessarily need to be physically configured as illustrated. That is, the specific form of distribution / integration of each device is not limited to the one shown in the figure, and all or a part thereof may be functionally or physically distributed / arbitrarily divided into arbitrary units according to various loads and usage conditions. Can be integrated and configured.

  As described above, the embodiments of the present application have been described in detail with reference to some drawings. However, these are exemplifications, and various modifications based on the knowledge of those skilled in the art, including the aspects described in the disclosure section of the invention, The invention can be implemented in other modified forms.

  Further, the “section (section, module, unit)” described above can be read as “means”, “circuit”, or the like. For example, the acquiring unit can be replaced with an acquiring unit or an acquiring circuit.

Reference Signs List 1 information processing system 10 terminal device 100 information processing device 120 storage unit 121 log information storage unit 122 estimation condition storage unit 130 control unit 131 reception unit 132 acquisition unit 133 estimation unit 134 determination unit 135 proposal unit

Claims (22)

An acquisition unit that acquires a playback log indicating a timing at which an event related to the playback of the moving image has occurred and a content of the event,
A determination unit configured to determine whether a viewing environment of a moving image on the terminal device satisfies a predetermined condition according to the content of the event, based on the reproduction log acquired by the acquisition unit. Information processing device. Based on the reproduction log acquired by the acquisition unit, further comprising an estimating unit that estimates the browsing environment of the moving image in the terminal device,
The information processing device according to claim 1, wherein the determination unit determines whether the browsing environment estimated by the estimation unit satisfies a predetermined condition. The information processing apparatus according to claim 2, wherein the estimating unit estimates information regarding a processing capability for reproducing the moving image as a browsing environment of the moving image on the terminal device. The estimating unit estimates, as the information on the processing capability, information on a processing speed in reproducing the moving image,
The information processing apparatus according to claim 3, wherein the determination unit determines whether the information on the processing speed estimated by the estimation unit satisfies a predetermined condition. The information according to claim 4, wherein the determination unit determines whether the predetermined condition satisfies a condition that information on a processing speed in reproducing the moving image is equal to or more than a predetermined threshold. Processing equipment. The obtaining unit further obtains network information indicating a network environment of the terminal device,
The information according to claim 5, wherein the determination unit determines whether or not a condition that the predetermined threshold is equal to or more than a threshold according to the network information acquired by the acquisition unit is satisfied. Processing equipment. The estimating unit, as information on the processing capability, estimates the type of a playback program that controls playback of the moving image in the terminal device,
The information processing apparatus according to any one of claims 3 to 6, wherein the determination unit determines whether the type of the reproduction program estimated by the estimation unit satisfies a predetermined condition. The information processing apparatus according to claim 7, wherein the determination unit determines whether or not a condition that the type of the reproduction program is a browser program is satisfied as the predetermined condition. The estimating unit estimates the version of a playback program that controls playback of the moving image in the terminal device, as the information on the processing capability,
The information processing device according to claim 3, wherein the determination unit determines whether a version of the reproduction program estimated by the estimation unit satisfies a predetermined condition. The information processing apparatus according to claim 9, wherein the determination unit determines whether or not a condition that a version of the reproduction program is a past version is satisfied as the predetermined condition. The estimating unit estimates the model of the terminal device that reproduces the moving image as information regarding the processing capability,
The information processing apparatus according to any one of claims 3 to 10, wherein the determination unit determines whether the model of the terminal device estimated by the estimation unit satisfies a predetermined condition. . The information processing apparatus according to claim 11, wherein the determination unit determines whether or not a condition that a model of the terminal device is a predetermined model is satisfied as the predetermined condition. The estimating unit estimates the version of the platform that operates the terminal device that reproduces the moving image, as the information on the processing capability,
The information processing apparatus according to claim 3, wherein the determination unit determines whether a version of the platform estimated by the estimation unit satisfies a predetermined condition. The information processing apparatus according to claim 13, wherein the determination unit determines whether or not a condition that a version of the platform is a past version is satisfied as the predetermined condition. The method according to claim 1, further comprising: a suggestion unit configured to suggest information corresponding to the determination result to a user who browses the moving image based on a determination result by the determination unit. Information processing device. The suggestion unit proposes a browsing environment capable of improving the processing capability for reproducing the moving image when the determining unit determines that the browsing environment of the moving image on the terminal device satisfies the predetermined condition. The information processing apparatus according to claim 15, wherein: The suggestion unit browses the video using an application corresponding to the browser program when the determination unit determines that the type of the reproduction program that controls the reproduction of the video in the terminal device is a browser program. The information processing apparatus according to claim 15, wherein the information processing apparatus is configured to perform the following. When the determination unit determines that the version of the playback program that controls the playback of the moving image in the terminal device is a past version, the suggestion unit proposes updating the version to the latest version. The information processing apparatus according to any one of claims 15 to 17, wherein: The suggestion unit proposes to change the model of the terminal device to a more recent model when the model of the terminal device that reproduces the moving image is determined to be a predetermined model by the determination unit. The information processing apparatus according to any one of claims 15 to 18, wherein: When the determination unit determines that the version of the platform that operates the terminal device that reproduces the moving image is a past version, the suggestion unit proposes to update the version to the latest version. The information processing apparatus according to any one of claims 15 to 19, wherein: An information processing method executed by an information processing apparatus,
An acquisition step of acquiring a playback log indicating a timing at which an event related to playback of the moving image has occurred and a content of the event, as a playback log that is a log related to playback of the moving image at the terminal device;
A determination step of determining whether or not a viewing environment of a moving image on the terminal device satisfies a predetermined condition according to the content of the event, based on the reproduction log acquired in the acquisition step. Information processing method. An acquisition procedure for acquiring a playback log indicating a timing at which an event related to the playback of the moving image has occurred and a content of the event,
Based on the reproduction log acquired by the acquisition procedure, and determining whether the browsing environment of the moving image on the terminal device satisfies a predetermined condition according to the content of the event. An information processing program characterized by the following.

Images