JP2019219962A - Information processor, information processing method, and information processing program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To improve the usability of a service related to an electronic stamp. An information processing device according to the present application includes a granting unit and a changing unit. The granting unit gives the user a first stamp indicating that the order procedure for the user's order has been completed, based on the order information regarding the user's electronic commerce order for the store that sells the goods by the electronic commerce. The change department is the first stamp given by the granting department, which is the second stamp which is information indicating that the conditions for obtaining the privilege related to the store have been satisfied, and the payment for the order has been confirmed by the store. Change to the second stamp indicating. [Selection diagram] Fig. 1

Description

  The present invention relates to an information processing device, an information processing method, and an information processing program.

  2. Description of the Related Art Conventionally, there is known an electronic commerce that sells goods via a network such as an online shopping mall or an auction site. For example, when purchasing a product at an online shopping mall, the user selects a store from a plurality of dealers (stores) and orders the product at the selected store.

  In addition, a stamp rally is used as a project to encourage visitors to commercial facilities such as shopping malls. The stamp rally is a project in which a user goes around a designated place such as a store and prepares a stamp for proving a visit. For example, in a stamp rally, a privilege is given to a user who has arranged stamps (also called complete).

  The digitization of stamp rallies is also known. For example, a technology has been proposed in which a user's terminal is held over a non-contact reader / writer provided in a point-of-sale POS register of each store, and a stamp is imprinted on an application held in the user terminal by non-contact communication. ing.

JP 2007-011520 A

  However, in the above-described related art, it is not always possible to improve the usability of a service related to a digitized stamp. Specifically, the above-described conventional technology can only encourage a visitor to a commercial facility such as a shopping mall, and cannot always improve the usability of a service related to an electronic stamp.

  The present application has been made in view of the above, and has as its object to provide an information processing apparatus, an information processing method, and an information processing program that can improve the usability of a service related to an electronic stamp. .

  The information processing device according to the present application displays a first stamp indicating that the order procedure for the order by the user has been completed based on order information on the order of the user by e-commerce to a store that sells goods by e-commerce. And a second stamp, which is information indicating that a condition for obtaining a privilege related to the store is satisfied, and a first stamp given by the grant unit. A change unit for changing to a second stamp indicating that payment related to the order has been confirmed.

  According to an aspect of the embodiment, it is possible to improve the usability of a service related to a digitized stamp.

FIG. 1 is a diagram illustrating an example of information processing according to the embodiment. FIG. 2 is a diagram illustrating a configuration example of the information processing system according to the embodiment. FIG. 3 is a diagram illustrating a configuration example of the information processing apparatus according to the embodiment. FIG. 4 is a diagram illustrating an example of an order information storage unit according to the embodiment. FIG. 5 is a diagram illustrating an example of a privilege information storage unit according to the embodiment. FIG. 6 is a diagram illustrating an example of a card information storage unit according to the embodiment. FIG. 7 is a diagram illustrating an example of the stamp card according to the embodiment. FIG. 8 is a diagram illustrating an example of a notification screen related to the addition of a stamp card according to the embodiment. FIG. 9 is a diagram illustrating an example of a notification screen regarding the addition of the second stamp according to the embodiment. FIG. 10 is a flowchart illustrating a procedure of an adding process according to the embodiment. FIG. 11 is a flowchart illustrating a change processing procedure according to the embodiment. FIG. 12 is a flowchart illustrating a procedure of a privilege providing process according to the embodiment. FIG. 13 is a hardware configuration diagram illustrating an example of a computer that realizes the functions of the information processing device.

  Hereinafter, an information processing apparatus, an information processing method, and a mode for executing an information processing program according to the present application (hereinafter, referred to as “embodiments”) will be described in detail with reference to the drawings. The information processing apparatus, the information processing method, and the information processing program according to the present application are not limited by the embodiment. In the following embodiments, the same portions are denoted by the same reference numerals, and overlapping description will be omitted.

[1. Example of information processing)
First, an example of information processing according to the embodiment will be described with reference to FIG. FIG. 1 is a diagram illustrating an example of information processing according to the embodiment. The information processing illustrated in FIG. 1 is performed by the user terminal 10, the shop terminal 20, and the information processing device 100.

  The user terminal 10 is an information processing device used by a user who uses a shopping service. The user terminal 10 is realized by, for example, a smartphone, a tablet terminal, a notebook PC (Personal Computer), a mobile phone, a PDA (Personal Digital Assistant), or the like. FIG. 1 shows a case where the user terminal 10 is a smartphone. In the following, the user terminal 10 may be identified with the user in some cases. That is, the user can be replaced with the user terminal 10 in the following.

  Hereinafter, the user specified by the user ID “U1” may be referred to as “user U1”. Thus, hereinafter, when “user U * (* is an arbitrary numerical value)” is described, it indicates that the user is a user specified by the user ID “U *”. For example, when "user U2" is described, the user is a user specified by the user ID "U2".

  The store terminal 20 is an information processing device used by a manager of a store opening a shopping service. For example, the store terminal 20 is a smartphone, a tablet terminal, a notebook PC, a mobile phone, a PDA, or the like. FIG. 1 shows a case where the store terminal 20 is a notebook PC. In the following, the store terminal 20 may be equated with the store manager. That is, in the following, the store manager can be read as the store terminal 20.

  In the following, the store specified by the store ID “S1” may be referred to as “store S1”. The store S1 is a store that is opening a shopping service. Further, the manager specified by the manager ID “M1” may be referred to as “manager M1”. The manager M1 is a manager of the store S1.

  The information processing device 100 is a server device that provides a shopping service. Here, the shopping service provided by the information processing apparatus 100 is a type of electronic commerce. Specifically, a shopping service provided by the information processing apparatus 100 is a so-called online shopping mall that sells various products by combining product sales pages of a plurality of stores that sell products via the Internet into one service. (Or electronic mall).

  Generally, in electronic commerce, a user performs a payment procedure for a product price at the same time as ordering a product from a store. Then, the store that has received the order from the user confirms that the price related to the order has been paid, and then ships the product to the user. In general, the user is given an incentive for an order such as a stamp after the store confirms payment. As described above, in electronic commerce, a certain time lag usually occurs between the time when the order procedure by the user is completed and the time when an incentive such as a stamp is given to the user. In other words, conventionally, a user who has performed an order procedure by e-commerce has no way to confirm whether or not a stamp is to be given until the store confirms payment, and has to wait for the stamp to be given. Was.

  Therefore, the information processing apparatus 100 gives a stamp to the user at each of a time point when a time lag occurs and a time point when the time lag ends in an order procedure in electronic commerce. Specifically, first, the information processing apparatus 100 gives a first stamp, which is a temporary stamp, to the user when the order procedure by the user is completed. Even if the user collects the first stamps, which are temporary stamps, the user cannot obtain a privilege relating to the store. Next, the information processing apparatus 100 changes the first stamp, which is a temporary stamp, to a second stamp, which is a valid stamp for obtaining a privilege, when the payment confirmation by the store is completed. When the user collects the second stamps that are valid stamps, the user can obtain a privilege related to the store. Then, the information processing device 100 provides the user with a privilege related to the store, which is a privilege according to the number of the second stamps.

  In the example illustrated in FIG. 1, the information processing apparatus 100 receives, from the user terminal 10, the first order of the user U1 for the store S1 that is opening a shopping service. When the order procedure of the user U1 with respect to the store S1 is completed, the information processing apparatus 100 gives the user U1 a first stamp indicating that the order procedure by the user U1 is completed. Further, the information processing apparatus 100 gives the user U1 a stamp card corresponding to the store S1 at the same time as giving the first stamp (step S11).

  Here, the stamp card is information including an image G1 for visually recognizing information on the first stamp or the second stamp to the user U1, and prompts the user when the first order procedure for the store is completed. This is information given to the user. A stamp card is issued for each store. Also, a stamp card is given to each user who has made an order to the store that issued the stamp card.

  Further, when a stamp card is given to the user U1, the information processing apparatus 100 notifies the user terminal 10 that the stamp card has been given. Then, the information processing apparatus 100 gives the first stamp and the stamp card to the user U1 by displaying the image G1 relating to the stamp card including the image G11 obtained by visualizing the first stamp on the screen of the user terminal 10. Visualize what was done.

  Subsequently, the information processing apparatus 100 receives a notification of completion of the payment confirmation by the store S1 from the store terminal 20. The information processing apparatus 100 changes the first stamp given to the user U1 to the second stamp which is information indicating that a condition for obtaining a privilege related to the store is satisfied at the time when the payment confirmation by the store S1 ends. It is changed to the second stamp indicating that the payment related to the order has been confirmed by the store (step S12).

  Further, when the first stamp is changed to the second stamp, the information processing apparatus 100 notifies the user terminal 10 that the second stamp has been added. Then, the information processing apparatus 100 displays on the screen of the user terminal 10 an image G2 related to the stamp card including the image G21 in which the second stamp is visualized, so that the user U1 is given the second stamp. Make it visible.

  As described above, when the order procedure by the user is completed, the information processing apparatus 100 first gives the user a first stamp, which is a temporary stamp. Thus, the information processing apparatus 100 can visually confirm that the second stamp, which is a more effective stamp, is given to the user until the payment confirmation by the store is completed. That is, the information processing apparatus 100 can give the user a sense of security. Therefore, the information processing apparatus 100 can improve the usability of the service related to the digitized stamp.

  Further, the information processing apparatus 100 can prevent unauthorized acquisition of the second stamp that is a valid stamp. For example, consider a case where a second stamp, which is a valid stamp, is given to a user at the same time when the order procedure is completed by the user. In this case, a situation may occur in which the user collects as many second stamps as necessary for using the privilege and cancels the order after using the privilege before the payment confirmation by the store ends. On the other hand, when the order procedure by the user is completed, the information processing apparatus 100 first gives the user a first stamp, which is a temporary stamp. Thereby, the information processing apparatus 100 prevents a situation in which the user collects as many second stamps as necessary for using the privilege and cancels the order after using the privilege until the store confirms payment. Can be. Therefore, the information processing apparatus 100 can increase the reliability of the service related to the digitized stamp.

[2. Configuration of information processing system]
Next, the configuration of the information processing system 1 including the information processing apparatus 100 according to the embodiment will be described with reference to FIG. FIG. 2 is a diagram illustrating a configuration example of the information processing system 1 according to the embodiment. As illustrated in FIG. 2, the information processing system 1 according to the embodiment includes a user terminal 10, a shop terminal 20, and an information processing device 100. These various devices are communicably connected by wire or wirelessly via a network N (for example, the Internet). The information processing system 1 illustrated in FIG. 2 may include an arbitrary number of user terminals 10, an arbitrary number of store terminals 20, and an arbitrary number of information processing apparatuses 100.

  The user terminal 10 transmits, to the information processing apparatus 100, a content distribution request for performing an order procedure for the store S1 that is opening a shopping service in response to an operation of the user U1. The information processing device 100 distributes content for performing an order procedure to the store S1 to the user terminal 10 in response to a request from the user terminal 10. When receiving the content for performing the order procedure for the store S1, the user terminal 10 displays the received content on the screen of the user terminal 10. When the purchase button included in the content is pressed by the operation of the user U1, the user terminal 10 transmits to the information processing apparatus 100 order information on the order of the user U1 to the store S1.

  The store terminal 20 transmits, to the information processing apparatus 100, a content distribution request for using a store operation tool for operating a store that has opened a shopping service in response to an operation of the manager M1 of the store S1. . The information processing device 100 distributes contents for using the store management tool to the store terminal 20 in response to a request from the store terminal 20. When the store terminal 20 receives the content for using the store management tool, the store terminal 20 displays the received content on the screen of the store terminal 20. When the tab related to the setting of the stamp card is selected from the store management tool according to the operation of the manager M1 of the store S1, the store terminal 20 displays the content corresponding to the screen for inputting the information related to the setting of the stamp card. A distribution request is transmitted to the information processing device 100. The information processing device 100 distributes the content corresponding to the screen for inputting the information regarding the setting of the stamp card to the shop terminal 20 in response to the request of the shop terminal 20. When the store terminal 20 receives the content corresponding to the screen for inputting the information on the setting of the stamp card, the store terminal 20 displays the received content on the screen of the store terminal 20. In response to an operation of the manager M1 of the store S1, the store terminal 20 sends, to the information processing apparatus 100, the privilege information on the stamp card issued by the store S1 and the privilege information on the expiration date of the stamp card as the privilege information on the store S1. Send.

  Further, the store terminal 20 acquires order information on the order of the user U1 for the store S1 from the information processing device 100 via the store management tool of the shopping service. The manager M1 of the store S1 checks the payment status of the price related to the order of the user U1 via the store operation tool. The store terminal 20 transmits to the information processing apparatus 100 a notification of the completion of the payment confirmation of the price related to the order of the user U1 according to the operation of the manager M1 of the store S1.

  The information processing device 100 is a server device that performs the information processing described in FIG. The information processing device 100 provides a shopping service to the user U1. In addition, the information processing apparatus 100 provides various operating tools for operating the store S1 to the store S1 opening a shopping service.

[3. Configuration of information processing device]
Next, the configuration of the information processing apparatus 100 according to the embodiment will be described with reference to FIG. FIG. 3 is a diagram illustrating a configuration example of the information processing apparatus 100 according to the embodiment. As shown in FIG. 3, the information processing device 100 includes a communication unit 110, a storage unit 120, and a control unit 130. Note that the information processing apparatus 100 includes an input unit (for example, a keyboard and a mouse) for receiving various operations from an administrator or the like of the information processing apparatus 100, and a display unit (for example, a liquid crystal display or the like) for displaying various information. May have.

(Communication unit 110)
The communication unit 110 is realized by, for example, an NIC (Network Interface Card) or the like. The communication unit 110 is connected to the network by wire or wirelessly, and transmits and receives information between the user terminal 10 and the store terminal 20, for example.

(Storage unit 120)
The storage unit 120 is implemented by, for example, a semiconductor memory element such as a random access memory (RAM) or a flash memory, or a storage device such as a hard disk or an optical disk. The storage unit 120 includes an order information storage unit 121, a privilege information storage unit 122, a card information storage unit 123, and a content storage unit 124, as shown in FIG.

(Order information storage unit 121)
The order information storage unit 121 stores various types of information related to a user's order for a store that has opened a shopping service. FIG. 4 illustrates an example of the order information storage unit according to the embodiment. In the example shown in FIG. 4, the order information storage unit 121 has items such as “order ID”, “order date and time”, “user ID”, “store ID”, “payment confirmation date and time”, and “payment confirmation”.

  “Order ID” indicates identification information for identifying a user's order for a store that is opening a shopping service. In the example shown in the first record of FIG. 4, the order identified by the order ID “A1” (order A1) corresponds to the order of the user U1 shown in FIG.

  “Order date and time” indicates information on the date and time when the order procedure by the user has been completed. In the example shown in the first record in FIG. 4, the order date and time “2018/6/1 PM 15:00” indicates that the date and time when the order procedure for the order A1 by the user U1 is completed is 15:00 pm on June 1, 2018. Indicates that there is.

  “User ID” indicates identification information for identifying the user who is the orderer. In the example shown in the first record of FIG. 4, the user (user U1) identified by the user ID “U1” is the orderer of the order A1.

  “Store ID” indicates identification information for identifying the store where the user ordered the product. In the example shown in the first record in FIG. 4, the store identified by the store ID “S1” (store S1) indicates that the user U1 ordered the product.

  “Payment confirmation date and time” indicates information on the date and time when confirmation of payment for an order by the store is completed. In the example shown in the first record of FIG. 4, the order date and time “2018/6/1 PM 16:00” indicates that the date and time when the confirmation of the payment for the order A1 by the store S1 is completed at 16:00 pm on June 1, 2018. It is shown that.

  “Payment confirmation” indicates whether or not confirmation of payment for an order by the store has been completed. In the example shown in the first record of FIG. 4, the payment confirmation “completed” indicates that the confirmation of payment for the order A1 by the store S1 has been completed. In the example shown in the second record of FIG. 4, the payment confirmation “not yet” indicates that the confirmation of payment for the order A2 by the store S1 has not been completed yet.

(Privilege information storage unit 122)
The privilege information storage unit 122 stores various information related to the privilege of the stamp card. FIG. 5 illustrates an example of the privilege information storage unit according to the embodiment. In the example illustrated in FIG. 5, the privilege information storage unit 122 has items such as “store ID”, “expiration date”, “first privilege”, and “second privilege”. The “first privilege” and the “second privilege” further have small items such as “usable condition”, “privilege content”, and “expiration date”.

  "Store ID" indicates identification information for identifying the store that issued the stamp card. In the example shown in the first record of FIG. 5, the store identified by the store ID “S1” (store S1) is a store that has issued a stamp card.

  “Expiration date” indicates the expiration date of the stamp card issued by the store. In the example shown in the first record of FIG. 5, the expiration date “2018/5/1 to 2018/7/31” indicates that the expiration date of the stamp card issued by the store S1 is from May 1, 2018 to July 2018. Indicates up to 31 days.

  “First privilege” indicates information on the first privilege of the stamp card. The first privilege is a privilege relating to a store where a stamp card is issued, and is a first privilege provided to a user who has collected a predetermined number of stamps using the stamp card.

  The “usable condition” indicates a condition for using the first privilege of the stamp card. In the example shown in the first record of FIG. 5, the use condition “two second stamps” is that the condition for using the first privilege of the stamp card issued by the store S1 is that two second stamps are collected. Indicates that there is.

  "Privilege content" indicates the content of the first privilege of the stamp card. In the example shown in the first record of FIG. 5, the privilege content “10% OFF coupon for all items in the store” indicates that the content of the first privilege of the stamp card issued by the store S1 is the product price for all items in the store S1. Is a 10% OFF coupon.

  The “expiration date” indicates the expiration date of the first privilege of the stamp card. In the example shown in the first record of FIG. 5, the usage period “30 days” indicates that the usage period of the first privilege of the stamp card issued by the store S1 is 30 days including the date of acquiring the first privilege. .

  "Second privilege" indicates information on the second privilege of the stamp card. The second privilege is a privilege related to a store where a stamp card is issued, and is a second privilege provided to a user who has collected a predetermined number of stamps using the stamp card.

  The “usable condition” indicates a condition for using the second privilege of the stamp card. In the example shown in the first record of FIG. 5, the use condition “five second stamps” is that the condition for using the second privilege of the stamp card issued by the store S1 is that five second stamps are collected. Indicates that there is.

  "Privilege content" indicates the content of the second privilege of the stamp card. In the example shown in the first record of FIG. 5, the privilege content “20% OFF coupon for all items in the store” indicates that the content of the second privilege of the stamp card issued by the store S1 is the product price for all items in the store S1. 20% OFF coupon.

  The “expiration date” indicates the expiration date of the second privilege of the stamp card. In the example shown in the first record of FIG. 5, the usage period “30 days” indicates that the usage period of the second privilege of the stamp card issued by the store S1 is 30 days including the acquisition date of the second privilege. .

(Card information storage unit 123)
The card information storage unit 123 stores various information related to the stamp card. FIG. 6 illustrates an example of the card information storage unit according to the embodiment. In the example illustrated in FIG. 6, the card information storage unit 123 has items such as “stamp card ID”, “user ID”, “store ID”, and “stamp information”. The “stamp information” further includes small items such as “stamp number”, “order ID”, “grant date”, and “stamp type”.

  “Stamp card ID” indicates identification information for identifying a stamp card.

  “User ID” indicates identification information for identifying a user who is a holder of the stamp card. The example shown in the first record of FIG. 6 indicates that the user U1 identified by the user ID “U1” is a holder of the stamp card (stamp card SC11) identified by the stamp card ID “SC11”.

  “Store ID” indicates identification information for identifying the store that issued the stamp card to the stamp card holder. In the example shown in the first record of FIG. 6, the store S1 identified by the store ID “S1” is the stamp card identified by the stamp card ID “SC11” for the user U1 identified by the user ID “U1”. (Stamp card SC11).

  “Stamp information” indicates various types of information related to the first stamp or the second stamp included in the stamp card.

  “Stamp number” indicates the position of each of the five stamps displayed on the stamp card. In the example shown in the first record of FIG. 6, the stamp number “1” indicates the position of the first stamp among the five stamps displayed on the stamp card SC11. In the example shown in the second record of FIG. 6, the stamp number “2” indicates the position of the second stamp among the five stamps displayed on the stamp card SC11.

  “Order ID” indicates identification information for identifying an order corresponding to each stamp. In the example shown in the first record in FIG. 6, the order A1 identified by the order ID “A1” is the stamp assigned to the position of the first stamp among the five stamps displayed on the stamp card SC11. Indicates that the corresponding order is order A1. In the example shown in the second record of FIG. 6, the order A2 identified by the order ID “A2” is the stamp assigned to the position of the second stamp among the five stamps displayed on the stamp card SC11. Indicates that the corresponding order is order A2.

  The “grant date and time” indicates the date and time when the first stamp or the second stamp was given. Since the first stamp is given when the order procedure by the user is completed, the date and time when the first stamp is given indicates the same date and time as the “order date and time” in the order information storage unit 121. In the example shown in the second record of FIG. 6, the date and time of assignment “2018/6/2 PM 17:00” indicates the date and time when the first stamp was added to the position of the second stamp on the stamp card SC11. The date and time of the first stamp “2018/6/2 PM 17:00” is the date and time of the order date and time “2018/6/2 PM 17:00” in the order information storage unit 121, which is the date and time when the procedure of the order A2 by the user U1 is completed. "be equivalent to.

  Further, the date and time when the second stamp was added indicates the date and time when the first stamp was changed to the second stamp. Since the second stamp is changed from the first stamp when the payment confirmation regarding the order by the store is completed, the date and time of the second stamp indicates the same date and time as the “payment confirmation date and time” in the order information storage unit 121. In the example shown in the first record in FIG. 6, the date and time “2018/6/1 PM 16:00” indicates the date and time when the second stamp was added to the position of the first stamp on the stamp card SC11. The date and time of the second stamp “2018/6/1 PM16: 00” is the date and time of the payment confirmation date and time “2018/6/1 PM16” in the order information storage unit 121, which is the date and time when the payment confirmation for the order A1 by the store S1 is completed. 0:00 ”.

  “Stamp type” indicates the type of the stamp given to the user. In the example shown in the first record of FIG. 6, the stamp type “2” indicates that the assigned stamp is the second stamp. In the example shown in the second record of FIG. 6, the stamp type “1” indicates that the assigned stamp is the first stamp.

(Content storage unit 124)
The content storage unit 124 stores various contents. For example, the content storage unit 124 stores various contents for performing an order procedure for a store where the user has opened a shopping service. In addition, the content storage unit 124 stores various contents for a store opening a shopping service to use the store operation tool. In addition, the content storage unit 124 stores content related to various notifications. For example, the content storage unit 124 stores the push notification content C3 that informs the user that the stamp card has been given. For example, the content storage unit 124 stores the content C4 of the push notification that informs the user that the second stamp has been given. The content storage unit 124 stores data of merchandise contents, such as audio data, image data, text data, game data, and game format data, in association with a content ID. Further, the content storage unit 124 may store the URL where each product content is located, or a file path name indicating the storage location thereof in association with the content ID.

(Control unit 130)
Returning to the description of FIG. 3, the control unit 130 is a controller, and is stored in a storage device inside the information processing apparatus 100 by, for example, a CPU (Central Processing Unit) or an MPU (Micro Processing Unit). Are realized by executing various programs (corresponding to an example of a generation program) using the RAM as a work area. The control unit 130 is a controller, and is realized by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

  As illustrated in FIG. 3, the control unit 130 includes a service providing unit 131, a granting unit 132, a changing unit 133, a notifying unit 134, and a privilege providing unit 135. Realize or execute. Note that the internal configuration of the control unit 130 is not limited to the configuration illustrated in FIG. 3, and may be another configuration as long as it performs information processing described below.

(Service providing unit 131)
The service providing unit 131 provides a shopping service to the user. In addition, the service providing unit 131 obtains, via a shopping service, order information on a user's electronic commerce order with respect to a store that sells products by electronic commerce. For example, the service providing unit 131 receives, from the user terminal 10, a content distribution request for performing an order procedure for the store S1 that has opened a shopping service. Subsequently, when the service providing unit 131 receives the content distribution request, the service providing unit 131 refers to the content storage unit 124 and stores the content for performing the order procedure for the store S1 in which the user U1 has opened the shopping service in the user terminal 10. Deliver to. Subsequently, when the purchase button included in the content is pressed by the operation of the user U1, the service providing unit 131 receives order information on the order A1 of the user U1 for the store S1 from the user terminal 10. Subsequently, when the service providing unit 131 receives the order information on the order A1, the service providing unit 131 stores the received order information on the order A1 in the order information storage unit 121. Subsequently, the service providing unit 131 refers to the order information storage unit 121 and acquires the order information on the order A1.

  In addition, the service providing unit 131 provides a store operating tool for operating a store to a store opening a shopping service. In addition, the service providing unit 131 acquires privilege information on the privilege received from the store. Specifically, the service providing unit 131 acquires information on the expiration date of the privilege set by the store. In addition, the service providing unit 131 acquires information on the contents of the privilege set by the store. For example, the service providing unit 131 receives, from the store terminal 20, a content distribution request for using a store operation tool for operating the store S1 that is opening a shopping service. Subsequently, when receiving the content distribution request, the service providing unit 131 distributes the content for using the store operation tool to the store terminal 20. Subsequently, the service providing unit 131 receives, from the shop terminal 20, a distribution request of the content corresponding to the screen for inputting the information regarding the setting of the stamp card. Subsequently, when receiving the content distribution request, the service providing unit 131 distributes the content corresponding to the screen for inputting the information regarding the setting of the stamp card to the shop terminal 20. Subsequently, the service providing unit 131 receives from the store terminal 20 the privilege information on the stamp card issued by the store S1 and the privilege information on the expiration date of the stamp card as the privilege information on the store S1. Upon receiving the privilege information, the service providing unit 131 stores the received privilege information in the privilege information storage unit 122. Subsequently, the service providing unit 131 acquires the privilege information received from the store S1 with reference to the privilege information storage unit 122.

  Further, the service providing unit 131 acquires the updated information on the payment confirmation. For example, the service providing unit 131 distributes order information on the order A1 of the user U1 to the store S1 to the store terminal 20 via the store management tool of the shopping service. Subsequently, the service providing unit 131 receives, from the store terminal 20, a notification of completion of payment confirmation regarding the order A1 of the user U1 via the store operation tool. Subsequently, when the service providing unit 131 receives notification of the completion of the payment confirmation for the order A1 from the store S1, the service providing unit 131 updates the information on the payment confirmation in the order information storage unit 121 based on the received information. Subsequently, the service providing unit 131 refers to the order information storage unit 121 and acquires the updated information regarding the payment confirmation.

(Granting unit 132)
The giving unit 132 gives the user a first stamp indicating that the order procedure for the order by the user has been completed, based on the order information on the order of the user by e-commerce with the store that sells the product by e-commerce. The giving unit 132 gives the first stamp to the user for each order of the user. Specifically, the granting unit 132 determines whether or not an order has been received from the user based on the order information on the order acquired by the service providing unit 131. For example, the giving unit 132 refers to the order information storage unit 121 and determines that the order A1 has been received from the user U1. Subsequently, the granting unit 132 determines whether or not the order received from the user is an order for a stamp card issuing store based on the privilege information on the privilege acquired by the service providing unit 131. For example, the giving unit 132 refers to the privilege information storage unit 122 and determines that the order A1 received from the user U1 is an order for the store S1 that is the store that issued the stamp card.

  Subsequently, the providing unit 132 determines whether or not the stamp card of the store has been provided to the user. If the giving unit 132 determines that the stamp card of the store has not been given to the user yet, the stamp which is information including an image for visually recognizing the user about the first stamp or the second stamp. A card, which is a stamp card issued for each store, is given to the user. For example, when it is determined that the stamp card of the store S1 has not been given to the user U1 with reference to the card information storage unit 123, the giving unit 132 records the stamp card to be given to the user U1. Is newly added to the card information storage unit 123. For example, the giving unit 132 associates the stamp card ID “SC11” for identifying the stamp card, the user ID “U1” for identifying the user U1, and the store ID “S1” for identifying the store that issued the stamp card. By storing in the storage unit 123, the stamp card SC11 of the store S1 is given to the user U1.

  Subsequently, when the record is added to the card information storage unit 123, the giving unit 132 gives the user U1 a first stamp indicating that the order procedure for the order A1 by the user U1 has been completed. More specifically, the assigning unit 132 newly adds a record of the stamp number “1” to which the first stamp is assigned, in association with the stamp card ID “SC11”. Further, the assigning unit 132 stores the order ID “A1” corresponding to the first stamp, the date and time of assignment of the first stamp, and the information of the stamp type “1” as the record of the stamp number “1” to which the first stamp is assigned. Add a new record that contains In this way, the assigning unit 132 associates the stamp card ID “SC11” identifying the stamp card, the user ID “U1” identifying the user U1, and the record of the stamp number “1” to which the first stamp is assigned. By storing the first stamp in the card information storage unit 123, the first stamp is given to the user U1.

  When determining that the stamp card of the store has been given to the user, the giving unit 132 gives the user a first stamp indicating that the order procedure related to the order by the user has been completed. More specifically, the assigning unit 132 newly adds a record of the stamp number “N (= 2, 3, 4, 5)” to which the first stamp is assigned, in association with the stamp card ID “SC11”. I do. For example, the giving unit 132 refers to the order information storage unit 121 and determines that the order A2 has been received from the user U1. Subsequently, the giving unit 132 refers to the privilege information storage unit 122 and determines that the order A2 received from the user U1 is an order for the store S1, which is the store that issued the stamp card. Subsequently, the providing unit 132 refers to the card information storage unit 123 and determines that the stamp card SC11 of the store S1 has been provided to the user U1. Subsequently, since the record with the stamp number “1” exists in association with the stamp card ID “SC11”, the adding unit 132 newly adds the record with the stamp number “2” to which the first stamp is added. Further, the assigning unit 132 stores the order ID “A2” corresponding to the first stamp, the date and time of assignment of the first stamp, and the information of the stamp type “1” as the record of the stamp number “2” to which the first stamp is assigned. Add a new record that contains In this way, the assigning unit 132 associates the stamp card ID “SC11” identifying the stamp card, the user ID “U1” identifying the user U1, and the record of the stamp number “2” to which the first stamp is assigned. By storing the first stamp in the card information storage unit 123, the first stamp is given to the user U1.

  In addition, if the order cancellation is received from the user before the store confirms the payment related to the order, the giving unit 132 cancels the first stamp given to the user. Specifically, the service providing unit 131 receives cancellation information on cancellation of an order from the user terminal 10 before the store confirms payment on the order. Subsequently, the providing unit 132 updates the stamp information in the card information storage unit 123 based on the cancellation information received by the service providing unit 131. More specifically, the providing unit 132 deletes the record of the stamp number corresponding to the received cancel information from the card information storage unit 123.

(Change unit 133)
The changing unit 133 is the second stamp, which is information indicating that the condition for obtaining the privilege related to the store has been satisfied, from the first stamp provided by the providing unit 132, and the payment related to the order is confirmed by the store. Is changed to the second stamp indicating that Specifically, it is determined whether or not the store has received a payment confirmation based on the information on the payment confirmation regarding the order acquired by the service providing unit 131. For example, the giving unit 132 refers to the item of the payment confirmation in the order information storage unit 121 and determines that the payment confirmation regarding the order A1 by the store S1 has been received. Subsequently, when determining that the payment confirmation has been received, the changing unit 133 determines whether a first stamp corresponding to the order for which the store has confirmed the payment exists. For example, the changing unit 133 refers to the card information storage unit 123 and determines that there is a first stamp corresponding to the order A1 for which the payment has been confirmed by the store S1. Subsequently, when the changing unit 133 determines that there is a first stamp corresponding to the order for which the store has confirmed payment, the change unit 133 sets the first stamp corresponding to the order for which the store has confirmed payment as the second stamp. change. For example, the change unit 133 changes the first stamp corresponding to the order A1 for which payment confirmation has been performed by the store S1 to the second stamp. More specifically, the change unit 133 changes the stamp type “1” of the record with the stamp number “1” stored in association with the stamp card ID “SC11” to the stamp type “2”, Change the first stamp to the second stamp.

  Here, the stamp card will be described in more detail with reference to FIG. FIG. 7 is a diagram illustrating an example of the stamp card according to the embodiment. FIG. 7 shows three types of stamp card images (a) to (c).

  FIG. 7A shows an image corresponding to the stamp card SC11 in the card information storage unit 123 shown in FIG. The first stamp in FIG. 7A corresponds to the record of the stamp number “1” of the stamp card SC11 in FIG. Since the stamp type of the stamp number “1” of the stamp card SC11 in FIG. 6 is “2”, the image G21 of the second stamp is displayed at the position of the first stamp in FIG. 7A. The image G21 of the second stamp allows the user U1 to visually recognize that the payment confirmation of the order A1 by the store S1 has been completed. The second stamp in FIG. 7A corresponds to the record with the stamp number “2” of the stamp card SC11 in FIG. Since the stamp type of the stamp number “2” of the stamp card SC11 in FIG. 6 is “1”, the image G11 of the first stamp is displayed at the position of the second stamp. The fact that the image G11 of the first stamp is displayed at the position of the second stamp means that the order procedure by the user U1 has been completed, but the payment confirmation of the order A2 by the store S1 has not been completed yet. To be visually recognized. Further, as soon as the payment of the order A2 by the store S1 is confirmed, the user U1 is made to visually recognize that the first privilege relating to the store S1 is available.

  FIG. 7B shows an image corresponding to the stamp card SC12 in the card information storage unit 123 shown in FIG. The first stamp in FIG. 7B corresponds to the record with the stamp number “1” of the stamp card SC12 in FIG. Since the stamp type of the stamp number “1” of the stamp card SC12 in FIG. 6 is “2”, the image G21 of the second stamp is displayed at the position of the first stamp. The second stamp in FIG. 7B corresponds to the record with the stamp number “2” of the stamp card SC12 in FIG. Since the stamp type of the stamp number “2” of the stamp card SC12 in FIG. 6 is “2”, the image G21 of the second stamp is displayed at the position of the second stamp. Displaying the image G21 of the second stamp at the position of the second stamp allows the user U1 to visually recognize that the first privilege relating to the store S1 is available. The third stamp in FIG. 7B corresponds to the record with the stamp number “3” of the stamp card SC12 in FIG. Since the stamp type of the stamp number “3” of the stamp card SC12 in FIG. 6 is “1”, the image G11 of the first stamp is displayed at the position of the third stamp.

  FIG. 7C shows an image corresponding to the stamp card SC23 in the card information storage unit 123 shown in FIG. The first stamp in FIG. 7C corresponds to the record with the stamp number “1” of the stamp card SC23 in FIG. Since the stamp type of the stamp number “1” of the stamp card SC23 in FIG. 6 is “2”, the image G21 of the second stamp is displayed at the position of the first stamp. The second stamp in FIG. 7C corresponds to the record with the stamp number “2” of the stamp card SC23 in FIG. Since the stamp type of the stamp number “2” of the stamp card SC23 in FIG. 6 is “2”, the image G21 of the second stamp is displayed at the position of the second stamp. Displaying the image G21 of the second stamp at the position of the second stamp allows the user U1 to visually recognize that the first privilege relating to the store S2 is available. The third stamp in FIG. 7C corresponds to the record of the stamp number “3” of the stamp card SC23 in FIG. Since the stamp type of the stamp number “3” of the stamp card SC23 in FIG. 6 is “2”, the image G21 of the second stamp is displayed at the position of the third stamp. The fourth stamp in FIG. 7C corresponds to the record with the stamp number “4” of the stamp card SC23 in FIG. Since the stamp type of the stamp number “4” of the stamp card SC23 in FIG. 6 is “1”, the image G11 of the first stamp is displayed at the position of the fourth stamp. The fifth stamp in FIG. 7C corresponds to the record with the stamp number “5” of the stamp card SC23 in FIG. Since the stamp type of the stamp number “5” of the stamp card SC23 in FIG. 6 is “1”, the image G11 of the first stamp is displayed at the position of the fifth stamp. The display of the image G11 of the first stamp at the position of the fifth stamp indicates that the order procedure by the user U1 has been completed, but the payment confirmation of the order A10 by the store S2 has not been completed yet. To be visually recognized. Further, as soon as the payment of the order A10 by the store S2 is confirmed, the user U1 is made to visually recognize that the second privilege relating to the store S2 is available.

(Notification unit 134)
The notifying unit 134 notifies the user that the stamp card has been given when the giving unit 132 gives the stamp card to the user. Specifically, when the notification unit 134 refers to the card information storage unit 123 and determines that the stamp card SC11 has been given to the user U1, the notification unit 134 distributes a push notification to the user terminal 10 so that the user U1 Is notified that the stamp card SC11 has been given. When the notification unit 134 determines that the stamp card SC11 has been given to the user U1 with reference to the card information storage unit 123, the order completion when the first order A1 of the user U1 to the store S1 is completed. The fact that the stamp card SC11 has been given may be notified to the screen.

  FIG. 8 is a diagram illustrating an example of a notification screen related to the addition of a stamp card according to the embodiment. In the example illustrated in FIG. 8, the notification unit 134 transmits a push notification of a content that informs the user U1 that the stamp card has been provided at the timing when the providing unit 132 provides the user U1 with the stamp card SC11. The content C3 is delivered to the user terminal 10. For example, the notification unit 134 distributes a content C3 including a button C31 linked to a screen for confirming a stamp card. Note that an application related to a shopping service is installed in the user terminal 10, and the application displays a push notification.

  In addition, when the first stamp is given to the user by the giving unit 132, the notifying unit 134 notifies the user that the first stamp has been given. That is, the notification unit 134 notifies the user that the first stamp has been given when the user's second or subsequent order to the store is completed. Specifically, if the notification unit 134 determines that the first stamp has been given to the user U1 to whom the stamp card has been given with reference to the card information storage unit 123, the order of the user to the store has been completed. Notify that the first stamp has been added to the order completion screen at that time.

  In addition, when the change unit 133 changes the first stamp to the second stamp, the notification unit 134 notifies the user that the second stamp has been added. Specifically, when the notification unit 134 determines that the first stamp has been changed to the second stamp with reference to the card information storage unit 123, the notification unit 134 distributes a push notification to the user terminal 10 to notify the user U1. On the other hand, it notifies that the second stamp has been given.

  FIG. 9 is a diagram illustrating an example of a notification screen regarding the addition of the second stamp according to the embodiment. In the example illustrated in FIG. 9, the notification unit 134 transmits a push notification of a content that informs the user U1 that the second stamp has been added at the timing when the first stamp is changed to the second stamp by the changing unit 133. The content C4 is delivered to the user terminal 10. For example, the notification unit 134 distributes a content C4 including a button C41 linked to a screen for confirming the acquisition status of the second stamp and the privilege related to the store S1.

(Privilege providing unit 135)
The privilege providing unit 135 provides the user with a privilege according to the number of the second stamps. Specifically, the privilege providing unit 135 makes the privilege available when the number of the second stamps reaches a predetermined number. Specifically, the privilege providing unit 135 refers to the card information storage unit 123 and determines whether the number of the second stamps of the predetermined user has reached the predetermined number. Subsequently, when determining that the number of the second stamps of the predetermined user has reached the predetermined number, the privilege providing unit 135 makes the privilege corresponding to the number of the second stamps available to the predetermined user. . For example, the privilege providing unit 135 refers to the card information storage unit 123 and determines that the number of the second stamps of the user U3 has reached two. Subsequently, the privilege providing unit 135 enables the user U3 to use the first privilege available when the number of the second stamps reaches two. For example, the privilege providing unit 135 displays a link for using the first privilege below the image of the stamp card SC23, and allows the link to be pressed. Alternatively, the privilege providing unit 135 may transmit a predetermined coupon for using the first privilege to the user U3.

  In addition, the privilege providing unit 135 provides a privilege that can be used with the expiration date set by the store, based on the information on the expiration date of the privilege set by the store.

  In addition, the privilege providing unit 135 provides the privilege of the content set by the store based on the information on the content of the privilege set by the store.

[4. Flow of granting process)
Next, referring to FIG. 10, a procedure of the providing process according to the embodiment will be described. FIG. 10 is a flowchart illustrating a procedure of an adding process according to the embodiment. In the example illustrated in FIG. 10, the information processing apparatus 100 determines whether an order has been received from a user (step S101). When the information processing apparatus 100 determines that the order has not been received from the user (step S101; No), the processing ends.

  When determining that the order has been received from the user (step S101; Yes), the information processing apparatus 100 determines whether or not the received order is an order for the store that issued the stamp card (step S102). When the information processing device 100 determines that the received order is not an order for the store that issued the stamp card (step S102; No), the information processing device 100 ends the process.

  When the information processing apparatus 100 determines that the received order is for the stamp card issuing store (step S102; Yes), the information processing device 100 determines whether the stamp card issued by the store has been given to the user. (Step S103). When it is determined that the stamp card issued by the store has not been given to the user yet (step S103; No), the information processing apparatus 100 gives the user a stamp card issued by the store (step S104). . When the information processing apparatus 100 gives the user a stamp card issued by the store, the information processing apparatus 100 gives the user a first stamp (step S105).

  When the information processing apparatus 100 determines that the stamp card issued by the store has been given to the user (step S103; Yes), the information processing apparatus 100 gives the user a first stamp (step S103). S105).

[5. Change processing flow)
Next, a procedure of a change process according to the embodiment will be described with reference to FIG. FIG. 11 is a flowchart illustrating a change processing procedure according to the embodiment. In the example illustrated in FIG. 11, the information processing apparatus 100 determines whether a payment confirmation regarding an order has been received from a store (step S201). When the information processing apparatus 100 determines that the payment confirmation regarding the order has not been received from the store (step S201; No), the processing ends.

  When the information processing device 100 determines that the payment confirmation regarding the order has been received from the store (step S201; Yes), the information processing device 100 refers to the card information storage unit 123 to determine whether the first stamp corresponding to the order exists. A determination is made (step S202). If the information processing apparatus 100 determines that the first stamp corresponding to the order does not exist with reference to the card information storage unit 123 (step S202; No), the processing ends.

  If the information processing apparatus 100 determines that the first stamp corresponding to the order exists with reference to the card information storage unit 123 (step S202; Yes), the information processing apparatus 100 changes the first stamp to the second stamp (step S203). ).

[6. Flow of privilege provision processing)
Next, the procedure of the privilege providing process according to the embodiment will be described with reference to FIG. FIG. 12 is a flowchart illustrating a procedure of a privilege providing process according to the embodiment. In the example illustrated in FIG. 12, the information processing apparatus 100 refers to the card information storage unit 123 to determine whether the number of second stamps included in a predetermined stamp card of a predetermined user has reached a predetermined number. A determination is made (step S301). The information processing apparatus 100 refers to the card information storage unit 123 and determines that the number of second stamps included in the predetermined stamp card of the predetermined user has not reached the predetermined number (Step S301; No) , And the process ends.

  If the information processing device 100 determines that the number of second stamps included in the predetermined stamp card of the predetermined user has reached the predetermined number with reference to the card information storage unit 123 (step S301; Yes), A privilege corresponding to the number of second stamps is made available to a predetermined user (step S302).

[7. effect〕
As described above, the information processing apparatus 100 according to the embodiment includes the assigning unit 132 and the changing unit 133. The giving unit 132 gives the user a first stamp indicating that the order procedure for the order by the user has been completed, based on the order information on the order of the user by e-commerce with the store that sells the product by e-commerce. The changing unit 133 is the second stamp, which is information indicating that the condition for obtaining the privilege related to the store has been satisfied, from the first stamp provided by the providing unit 132, and the payment related to the order is confirmed by the store. Is changed to the second stamp indicating that

  As described above, when the order procedure by the user is completed, the information processing apparatus 100 first gives the user a first stamp, which is a temporary stamp. Thus, the information processing apparatus 100 can visually confirm that the second stamp, which is a more effective stamp, is given to the user until the payment confirmation by the store is completed. That is, the information processing apparatus 100 can give the user a sense of security. Therefore, the information processing apparatus 100 can improve the usability of the service related to the digitized stamp.

  Further, the information processing apparatus 100 can prevent unauthorized acquisition of the second stamp that is a valid stamp. For example, consider a case where a second stamp, which is a valid stamp, is given to a user at the same time when the order procedure is completed by the user. In this case, a situation may occur in which the user collects as many second stamps as necessary for using the privilege and cancels the order after using the privilege before the payment confirmation by the store ends. On the other hand, when the order procedure by the user is completed, the information processing apparatus 100 first gives the user a first stamp, which is a temporary stamp. Thereby, the information processing apparatus 100 prevents a situation in which the user collects as many second stamps as necessary for using the privilege and cancels the order after using the privilege until the store confirms payment. Can be. Therefore, the information processing apparatus 100 can increase the reliability of the service related to the digitized stamp.

  The giving unit 132 gives the first stamp to the user for each order of the user.

  Thereby, the information processing apparatus 100 can give the user a sense of security that the second stamp, which is a little more effective stamp, is given for each order to the store.

  In addition, if the order cancellation is received from the user before the store confirms the payment related to the order, the giving unit 132 cancels the first stamp given to the user.

  Thereby, the information processing apparatus 100 allows the user to visually confirm that a valid stamp is not given if the order is canceled from the user before the store confirms payment related to the order. be able to.

  In addition, the giving unit 132 is a stamp card that is information including an image for causing the user to visually recognize information related to the first stamp or the second stamp. Give.

  Thereby, the information processing apparatus 100 can allow the user to visually confirm the number of the first stamp or the second stamp acquired for each store. In addition, the information processing apparatus 100 can allow the user to visually confirm that a privilege is obtained according to the number of second stamps obtained for each store. Therefore, the information processing apparatus 100 can provide the user with motivation to purchase for each store.

  Further, the information processing apparatus 100 according to the embodiment further includes a notification unit 134. The notifying unit 134 notifies the user that the stamp card has been given when the giving unit 132 gives the stamp card to the user.

  Thereby, the information processing apparatus 100 can provide the user with a successful experience of being linked to a privilege if the order is completed. In addition, the information processing apparatus 100 can link the user to the action of confirming the contents of the stamp card via the notification.

  In addition, when the change unit 133 changes the first stamp to the second stamp, the notification unit 134 notifies the user that the second stamp has been added.

  Thereby, the information processing apparatus 100 can provide the user with a successful experience that if the order procedure at the store is confirmed, the user is connected to a privilege. In addition, the information processing apparatus 100 can link the user to the action of confirming the contents of the stamp card via the notification.

  In addition, the information processing apparatus 100 according to the embodiment further includes a privilege providing unit 135 that provides a user with a privilege according to the number of second stamps. The privilege providing unit 135 makes the privilege available when the number of the second stamps reaches a predetermined number.

  Thereby, the information processing apparatus 100 can provide the user with a reward according to the number of orders for each store. Therefore, the information processing apparatus 100 can give the user motivation to purchase for each store.

  In addition, the privilege providing unit 135 provides a privilege that can be used with the expiration date set by the store, based on the information on the expiration date of the privilege set by the store.

  Thereby, the information processing apparatus 100 can provide a privilege that can be used with the expiration date desired by the store. Therefore, the information processing apparatus 100 can improve the usability of the store using the service related to the digitized stamp.

  In addition, the privilege providing unit 135 provides the privilege of the content set by the store based on the information on the content of the privilege set by the store.

  Thereby, the information processing apparatus 100 can provide the privilege of the content desired by the store. Therefore, the information processing apparatus 100 can improve the usability of the store using the service related to the digitized stamp.

[8. Hardware configuration)
The information processing apparatus 100 according to the above-described embodiment is realized by, for example, a computer 1000 having a configuration illustrated in FIG. FIG. 13 is a hardware configuration diagram illustrating an example of a computer that realizes the functions of the information processing apparatus 100. The computer 1000 includes a CPU 1100, a RAM 1200, a ROM 1300, an HDD 1400, a communication interface (I / F) 1500, an input / output interface (I / F) 1600, and a media interface (I / F) 1700.

  The CPU 1100 operates based on a program stored in the ROM 1300 or the HDD 1400, and controls each unit. The ROM 1300 stores a boot program executed by the CPU 1100 when the computer 1000 starts up, a program that depends on the hardware of the computer 1000, and the like.

  The HDD 1400 stores a program executed by the CPU 1100, data used by the program, and the like. Communication interface 1500 receives data from another device via a predetermined communication network, sends the data to CPU 1100, and transmits data generated by CPU 1100 to the other device via the predetermined communication network.

  The CPU 1100 controls an output device such as a display and a printer and an input device such as a keyboard and a mouse via the input / output interface 1600. The CPU 1100 acquires data from an input device via the input / output interface 1600. Further, CPU 1100 outputs the generated data to an output device via input / output interface 1600.

  The media interface 1700 reads a program or data stored in the recording medium 1800 and provides the program or data to the CPU 1100 via the RAM 1200. The CPU 1100 loads the program from the recording medium 1800 to the RAM 1200 via the media interface 1700, and executes the loaded program. The recording medium 1800 is, for example, an optical recording medium such as a DVD (Digital Versatile Disc), a PD (Phase Change Rewritable Disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory. And so on.

  For example, when the computer 1000 functions as the information processing apparatus 100 according to the embodiment, the CPU 1100 of the computer 1000 realizes the function of the control unit 130 by executing a program or data loaded on the RAM 1200. The CPU 1100 of the computer 1000 reads these programs from the recording medium 1800 and executes them. As another example, these programs may be obtained from another device via a predetermined communication network.

  As described above, some of the embodiments of the present application have been described in detail with reference to the drawings. However, these are exemplifications, and various modifications, The invention can be implemented in other modified forms.

[9. Others)
Further, among the processes described in the above embodiments and modifications, all or a part of the processes described as being performed automatically can be manually performed, or described as being performed manually. All or part of the processing can be automatically performed by a known method. In addition, the processing procedure, specific names, and information including various data and parameters shown in the above document and drawings can be arbitrarily changed unless otherwise specified. For example, the various information shown in each drawing is not limited to the information shown.

  Each component of each device illustrated is a functional concept, and does not necessarily need to be physically configured as illustrated. In other words, the specific form of distribution / integration of each device is not limited to the illustrated one, and all or a part of the distribution / integration may be functionally or physically distributed / arbitrarily in arbitrary units according to various loads and usage conditions. Can be integrated and configured.

  Further, the above-described embodiments and modified examples can be appropriately combined within a range that does not contradict processing contents.

  Further, the above-mentioned “section (section, module, unit)” can be read as “means”, “circuit”, or the like. For example, the providing unit can be replaced with a providing unit or a providing circuit.

Reference Signs List 1 information processing system 10 user terminal 20 store terminal 100 information processing device 110 communication unit 120 storage unit 121 order information storage unit 122 privilege information storage unit 123 card information storage unit 124 content storage unit 130 control unit 131 service providing unit 132 giving unit 133 Change section 134 Notification section 135 Privilege providing section

Claims (12)

An assigning unit that assigns, to the user, a first stamp indicating that the order procedure related to the order by the user has been completed, based on order information related to the order of the user by e-commerce with respect to a store that sells products by electronic commerce. ,
The first stamp given by the giving unit is a second stamp which is information indicating that a condition for obtaining a privilege related to the store is satisfied, and that the store has confirmed payment for the order. A changing unit for changing to a second stamp indicating
An information processing apparatus comprising: The providing unit,
The information processing apparatus according to claim 1, wherein the first stamp is provided to the user for each order of the user. The providing unit,
The first stamp given to the user is canceled when the cancellation of the order is received from the user before the payment related to the order is confirmed by the store. An information processing apparatus according to claim 1. The providing unit,
A stamp card, which is information including an image for causing the user to visually recognize information related to the first stamp or the second stamp, and a stamp card issued for each store is provided to the user. The information processing apparatus according to claim 1, wherein: The notification unit that notifies the user that the stamp card has been provided, when the stamp card has been provided to the user by the providing unit. Information processing device. The notifying unit,
The information according to claim 5, wherein when the first stamp is given to the user by the giving unit, the user is notified that the first stamp is given. Processing equipment. The notifying unit,
7. When the first stamp is changed to the second stamp by the change unit, the user is notified that the second stamp has been added. 8. Information processing device. The apparatus further includes a privilege providing unit that provides a privilege according to the number of the second stamps to the user,
The privilege providing unit,
The information processing device according to any one of claims 1 to 7, wherein the privilege is made available when the number of the second stamps reaches a predetermined number. The privilege providing unit,
The information processing apparatus according to claim 8, wherein based on information on an expiration date of the privilege set by the store, a privilege that can be used with an expiration date set by the store is provided. The privilege providing unit,
The information processing apparatus according to claim 8, wherein the information processing apparatus provides a privilege having the content set by the store based on information on the content of the privilege set by the store. An information processing method executed by a computer,
A granting step of granting a first stamp to the user indicating that the ordering procedure for the order by the user has been completed, based on order information on the order of the user by e-commerce to a store that sells products by e-commerce; ,
The second stamp, which is information indicating that a condition for obtaining a privilege related to the store has been satisfied, from the first stamp provided in the providing process, and that the store has confirmed payment for the order. A change step of changing to a second stamp indicating
An information processing method comprising: A granting step of granting a first stamp to the user indicating that the ordering procedure for the order by the user has been completed, based on order information on the order of the user by e-commerce to a store selling goods by e-commerce; ,
The first stamp given by the giving procedure is a second stamp which is information indicating that a condition for obtaining a privilege related to the store is satisfied, and that the store has confirmed payment for the order. A change procedure for changing to a second stamp indicating
An information processing program for causing a computer to execute the following.

Images