JP2019106154A - Order system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an order system capable of smoothly communicating between an order terminal and a server. An order system 1 of the present invention is a system for managing and totaling orders in a store. The order system 1 is connected to an order terminal 2 for inputting order information in the store and transmitting the order information to the base station 81 installed outside the store via the base station 81 and the wide area network 8. It has a server 3 that receives and stores order information, and a POS terminal 7 that is connected to the server 3 via a wide area network 8 and acquires and aggregates order information from the server 3. [Selection diagram] FIG. 4

Description

  The present invention relates to an order system, and more particularly to an order system that counts and manages orders in a store.

  2. Description of the Related Art Conventionally, an order system 101 is known that counts and manages orders in a restaurant or retail store as shown in FIG. The order system 101 includes an order terminal 102 for inputting order information, a wireless access point 103 which is a plurality of wireless LAN routers installed in the store, and is input to the order terminal 102 via the wireless access point 103 installed in the store. A server 104 for receiving order information, a display unit 105 connected to the server 104 for displaying order information, a printer 106 connected to the server 104 for printing order information, and a POS terminal connected to the server 104 for collecting order information And 107.

  In a typical restaurant, a hall staff member having an order terminal 102 inputs an order of a visiting customer to the order terminal 102 or the order terminal 102 is placed on a table and the customer inputs an order into the order terminal 102 by itself. Do. Since the order terminal 102 needs to communicate with the server 104 at any place in the store, a plurality of wireless access points 103 are dispersedly installed so as to cover the entire store.

  The display unit 105 and the printer 106 are disposed in a kitchen in the store, and the cook cooks based on the order information displayed on the display unit 105 or the order information described in the slip printed from the printer 106.

  Communication between the order terminal 102 and the wireless access point 103, communication between the wireless access point 103 and the server 104, and communication between the server 104, the display unit 105, the printer 106, and the POS terminal 107 have a frequency band of 2.4 GHz. It is performed by a wireless LAN (wireless local area network) such as wifi (Wireless Fidelity) in a band or 5.0 GHz band.

  In the order management system described in Patent Document 1, a plurality of order terminals, a shop terminal, and a server are installed in an area where a plurality of restaurants such as food courts are juxtaposed. The customer operates the order terminal to select an arbitrary product, and the service clerk distributes the food to the customer. When leaving the food court, the customer settles the price of the goods at the settlement terminal installed at the exit.

JP, 2016-181116, A

  In the conventional order system 101, the order terminal 102 and the wireless access point 103 are mainly connected by a wireless LAN that communicates with radio waves in the frequency band of 2.4 GHz band or 5.0 GHz band, and can be connected. The distance is generally a few meters to a few tens of meters. Therefore, in a store having a large floor area, a plurality of wireless access points 103 are dispersedly installed in the store in order to securely connect the order terminal 102 and the wireless access point 103, for example, the order terminal 102 When the hall staff who has a call moves in the store, the order terminal 102 automatically connects to the wireless access point 103 installed at the nearest location to the current location. It is set to switch. However, when the connection destination of the order terminal 102 is switched from one wireless access point 103 connected to that point to another wireless access point 103, the switching operation may take several seconds, and in the meantime, the order information Can not be transmitted from the order terminal 102 to the wireless access point 103, causing a problem that the customer is made to wait for the order and gives a sense of discomfort.

  Further, in the conventional order system 101, when the order terminal 102 transmits order information from a place distant from the wireless access point 103 to the vicinity of the limit of the connectable distance, the transmission speed is reduced because the radio wave is weak. There was a problem that it took a long time for transmission.

  Furthermore, in the conventional order system 101, when the store is a stall type provided on a terrace or a roof of a building, the wireless access point 103 is affected by wind and transmission from the order terminal 102 is interrupted. There was also a problem.

  Moreover, in the conventional order system 101, since it is necessary to install several wireless access points 103 in a store, there existed a problem that the initial cost concerning introduction of the order system 101 became high.

  Furthermore, since the order terminal 102 and the wireless access point 103 are mainly connected by a wireless LAN with a frequency band of 2.4 GHz or 5.0 GHz, Bluetooth (registered trademark) using the same frequency band, etc. There is a problem that radio interference occurs with a customer's smart phone, a music player or the like on which the wireless communication device is mounted, and the communication between the order terminal 102 and the wireless access point 103 may be interrupted.

  Also in the order management system described in Patent Document 1, a large number of wireless LAN terminals (wireless access points) are required to cover the entire wide food court, and in the same manner, delay or interruption of transmission from the order terminal There was a problem.

  Then, an object of this invention is to provide the order system which can communicate with an order terminal and a server smoothly.

  The order system according to the first invention of the present invention is an order system for managing order information in a store, wherein the order information is input in the store and the base station installed outside the store A mobile communication terminal for wirelessly transmitting the order information, a server connected with the base station via a wide area network, and receiving and storing the order information, and a server connected with the server via the wide area network; And a POS terminal for acquiring the order information from the server and totaling the order information.

  The order system according to a second aspect of the present invention is the order system according to the first aspect, wherein the mobile communication terminal is stored in the SIM card by attaching a SIM card. Based on the information, radio waves in any frequency band of 700 MHz band, 800 MHz band, 900 MHz band, 1.5 GHz band, 1.7 GHz band, 2.0 GHz band and 3.5 GHz band are used as the base station. It is characterized in that it is configured to wirelessly transmit the order information.

  An order system according to a third invention of the present invention is an order system for managing order information in a store, wherein the order information is input in the store, and the first base installed outside the store A mobile communication terminal for wirelessly transmitting the order information to a station, and the first base station connected via a wide area network, receiving and storing the order information from the first base station; The order information transmitted from the first server to a second base station connected to the first server via the wide area network and installed outside the store, A second server wirelessly received from the two base stations and stored, and the second server are connected via a local area network, and the order from the second server to the order It is characterized by having a POS terminal to aggregate to obtain a distribution, the.

  The order system according to a fourth aspect of the present invention is the order system according to the third aspect, wherein the mobile communication terminal mounts the first SIM card to thereby carry out the first SIM. Based on the information stored in the card, radio waves in one of the 700 MHz, 800 MHz, 900 MHz, 1.5 GHz, 1.7 GHz, 2.0 GHz, and 3.5 GHz bands are used. The wireless communication apparatus is configured to wirelessly transmit the order information to the first base station, and the second server is transmitted from the first server to the second base station. By attaching the second SIM card to the order information, 700 MHz band, 800 MHz band, 900 MHz band, and the like based on the information stored in the second SIM card. It is characterized in that it is configured to receive wirelessly from the second base station using radio waves in any frequency band of GHz band, 1.7 GHz band, 2.0 GHz band and 3.5 GHz band. There is.

  The order system according to a fifth aspect of the present invention is the order system according to the third or fourth aspect, wherein the first base station and the second base station are the same base station. It is characterized by

  An order system according to a sixth aspect of the present invention is the order system according to any of the third through fifth aspects, wherein the order system is connected to the second server via a local area network, It has a display unit for acquiring and displaying the order information from the second server or a printer for acquiring and printing the order information from the second server.

  An order system according to a seventh invention of the present invention is an order system for managing order information in a store, wherein the order information is input in the store and the base station installed outside the store Mobile communication terminal for wirelessly transmitting the order information, a server connected to the base station via the wide area network, receiving and storing the order information from the base station, and the order transmitted from the server And a POS terminal that wirelessly receives and counts information from the base station.

  The order system according to an eighth aspect of the present invention is the order system according to the seventh aspect, wherein the mobile communication terminal mounts the first SIM card to thereby execute the first SIM. Based on the information stored in the card, radio waves in one of the 700 MHz, 800 MHz, 900 MHz, 1.5 GHz, 1.7 GHz, 2.0 GHz, and 3.5 GHz bands are used. The POS terminal wirelessly transmits the order information to the base station, and the POS terminal transmits the order information transmitted from the server to the base station using the second SIM card. By mounting, based on the information stored in the second SIM card, 700 MHz band, 800 MHz band, 900 MHz band, 1.5 GHz band, 1.7 G z band, 2.0GHz band, using radio waves of any frequency band of 3.5GHz band is characterized by being configured to wirelessly receive from the base station.

  An order system according to a ninth invention of the present invention is the order system according to any one of the first to eighth inventions, wherein the mobile communication terminal includes a touch panel operated by a user. The user is characterized in that the order information is input to the mobile communication terminal by operating the touch panel.

  An order system according to a tenth invention of the present invention is the order system according to any one of the first to eighth inventions, wherein the mobile communication terminal is a voice input unit for inputting a voice of a user , And the user inputs the order information to the mobile communication terminal by the voice.

  An order system according to an eleventh aspect of the present invention is the order system according to any one of the first to eighth aspects, wherein the mobile communication terminal has a pen shape, and the mobile communication terminal A writing unit provided at a tip and capable of writing on a sheet, a pressure sensing unit detecting a pressing force of the writing unit, an angle detecting unit detecting a tilt angle of the mobile communication terminal with respect to the sheet, and the mobile communication A movement detection unit for detecting a movement amount of a writing unit of the terminal, wherein the user inputs the order information to the mobile communication terminal by writing an order on a sheet of paper by the writing unit with characters It is characterized by

According to the order system of the first aspect of the invention, the order information input to the mobile communication terminal in the store is installed outside the store according to the mobile communication standard used for wireless transmission and reception by a mobile phone or the like. There is no need to set up a wireless access point in the store since the wireless transmission is performed to the base station and the server receives it via a wide area network such as a mobile communication network or the Internet.
Therefore, since it is not necessary to switch the wireless access point to which the mobile communication terminal is connected, there is no problem of temporarily disabling transmission at the time of switching.

  In the present invention, “in the store” means all of the range for receiving an order from a customer on the premises of the store, and in the case of a stall type without a ceiling where the store is provided on a terrace such as a building or roof. It is the same even if it exists.

In addition, since radio waves are directly transmitted from the mobile communication terminal to a base station installed outside the store, generally, any place in the store is at a similar distance from the base station, The situation where the radio wave becomes weak only at the place of is unlikely to occur. Therefore, the problem that the transmission time is long or transmission is interrupted hardly occurs.
Furthermore, since no wireless access point is installed, the initial cost when installing an order system can be reduced.

  As shown in FIG. 1, the order system 1A, which is an example of the order system according to the first aspect of the present invention, comprises: an order terminal 2 corresponding to a mobile communication terminal; a first server 3 corresponding to a server; (Point of Sales) terminal 7 and The order terminal 2 can be connected to a wide area network 8 such as a mobile communication network or the Internet via a first base station 81 installed outside the store. The order terminal 2 and the wide area network 8 perform wireless communication by the cellular system (hereinafter referred to as mobile communication), and the POS terminal 7 and the wide area network 8 perform Internet communication via a telephone line such as an optical fiber.

  When order information is input to the order terminal 2 at a store such as a restaurant, the input order information is wirelessly transmitted to the first base station 81, and further from the first base station 81 via the wide area network 8. It is transmitted to the first server 3 and stored. The POS terminal 7 acquires order information stored in the first server by Internet communication via the wide area network 8 and counts it.

  According to the order system of the second aspect of the present invention, the mobile communication terminal mounts a SIM (Subscriber Identity Module) card, and based on the information stored in the SIM card, 700 MHz band, 800 MHz. Wireless transmission of the order information to the base station using radio waves in any of frequency bands of 900 MHz band, 1.5 GHz band, 1.7 GHz band, 2.0 GHz band and 3.5 GHz band Since the mobile communication terminal is configured as described above, the mobile communication carrier can be changed or the communication service plan provided by the mobile communication carrier can be changed simply by exchanging the SIM card without changing the mobile communication terminal. This can be changed, and the communication state can be improved at any time at low cost.

  Further, frequency bands of radio waves used for wireless transmission of the order information by the mobile communication terminal are 700 MHz band, 800 MHz band, 900 MHz band, 1.5 GHz band, 1.7 GHz band, 2.0 GHz band, 3.5 GHz. Devices such as smartphones of customers using other wireless communication standards such as wifi or bluetoooth (registered trademark) in the 2.4 GHz band or 5.0 GHz band, and electric products such as microwave ovens. Communication with the base station can be performed smoothly without causing radio interference.

  Furthermore, in the case of radio waves of the above-mentioned frequency band used for wireless transmission by the mobile communication terminal, if the wavelength is longer than radio waves of other wireless communication standards such as wifi and bluetoooth (registered trademark), the wall of the store. -It is not easily affected by obstacles such as the floor and ceiling, and communication with the base station can be performed more smoothly.

As shown in FIG. 1, the first SIM card 21 corresponding to the SIM card is attached to and detached from the order terminal 2 corresponding to the mobile communication terminal of the order system 1A which is an example of the order system according to the second invention. The order terminal 2 can be connected to a wide area network 8 such as a mobile communication network or the Internet via a first base station 81 corresponding to the base station from an arbitrary place in the store.
One first SIM card 21 is distributed for each line contract, and subscriber information such as a telephone number (subscriber number) and carrier information (communication company and communication system) is stored. The order terminal 2 and the wide area network 8 perform mobile communication of any of 2G (2nd Generation), 3G (3rd Generation), LTE (Long Term Evolution), 4G (4th Generation), and 5G (5th Generation). The frequency band to be used varies depending on the carrier, but in the case of 2G, either the 800 MHz band or the 1.5 GHz band is used. In the case of 3G, any one of the 800 MHz band, 900 MHz band, 1.5 GHz band, 1.7 GHz band and 2.0 GHz band is used. In the case of LTE, one of 700 MHz band, 800 MHz band, 900 MHz band, 1.5 GHz band, 1.7 GHz band, 2.0 GHz band, and 3.5 GHz band is mainly used. In the case of 4G, the 3.5 GHz frequency band is used.

  According to the order system of the third aspect of the invention, in addition to the mobile communication terminal transmitting the order information to the first base station by radio, the second server receiving the order information by radio from the second base station Also, since the mobile communication standard for wireless transmission and reception using a mobile phone or the like is used, it is not necessary to open a wired telephone line for connecting a server of a store, a POS terminal or the like to a wide area network. In addition, since no wireless access point is installed, the initial cost upon installation of the order system can be reduced.

  The order system 1B according to the third aspect of the invention, as shown in FIG. 2, includes an order terminal 2 corresponding to a mobile communication terminal, a first server 3, a second server 4, and a display unit 5. The printer 6 and the POS terminal 7 are included. The order terminal 2 can be connected to a wide area network 8 such as a mobile communication network or the Internet by mobile communication via a first base station 81 installed outside the store. The second server 4 is connectable to the wide area network 8 by mobile communication via a second base station 82 installed outside the store. The POS terminal 7 is connected to the second server 4 via the local area network 9.

  When order information is input to the order terminal 2 at the store, the input order information is wirelessly transmitted to the first base station 81, and the first base station 81 further transmits the first server via the wide area network 8. It is sent to 3 and stored. The second server 4 wirelessly receives the order information transmitted from the first server 3 via the wide area network 8 from the second base station 82 and stores it. The POS terminal 7 acquires order information stored in the second server 4 from the second server 4 via the local area network 9 and counts it.

  According to the order system of the fourth aspect of the invention, in addition to the mobile communication terminal, the second server also mounts a SIM card, so storage is performed in the first and second SIM cards. Based on the information provided, it is possible to order using radio waves in any of 700 MHz band, 800 MHz band, 900 MHz band, 1.5 GHz band, 1.7 GHz band, 2.0 GHz band and 3.5 GHz band. Information can be transmitted and received wirelessly. Therefore, without changing the mobile communication terminal or the second server, the mobile communication carrier can be changed or the mobile communication carrier can be changed simply by exchanging the first and second SIM cards. The plan of the communication service to be provided can be changed, and the communication state can be improved at any time at low cost.

  Further, by installing the first and second SIM cards in the mobile communication terminal and the second server, the 700 MHz band, 800 MHz band, 900 MHz band, 1.5 GHz band, 1.7 GHz band, 2.0 GHz Other wireless communication standards such as wifi or bluetoooth (registered trademark) which are 2.4 GHz band or 5.0 GHz band to transmit and receive order information using radio waves in any frequency band of 3.5 band and 3.5 band. The second base station and the second server can smoothly communicate with each other without causing radio wave interference with a device such as a smartphone of a customer who uses the electronic device or an electronic product such as a microwave.

  Furthermore, in the case where the radio wave of the frequency band used for wireless transmission by the mobile communication terminal and the second server, the wavelength is longer than the radio wave of another wireless communication standard such as wifi or bluetoooth (registered trademark) Can be less susceptible to obstacles such as store walls, floors, and ceilings, and communication with the first and second base stations can be performed more smoothly.

In the order system 1B (FIG. 2) which is an example of the order system according to the fourth invention, the first SIM card 21 is detachably attached to the order terminal 2 corresponding to the mobile communication terminal, and The second SIM card 41 is detachably attached to the server 4 of FIG.
The first SIM card 21 and the second SIM card 41 store subscriber information such as a telephone number (subscriber number) and carrier information (communication company and communication method), and 2G, 3G, LTE, Either 4G or 5G mobile communication is possible. The frequency band to be used varies depending on the carrier, but in the case of 2G, either the 800 MHz band or the 1.5 GHz band is used. In the case of 3G, any one of the 800 MHz band, 900 MHz band, 1.5 GHz band, 1.7 GHz band and 2.0 GHz band is used. In the case of LTE, one of 700 MHz band, 800 MHz band, 900 MHz band, 1.5 GHz band, 1.7 GHz band, 2.0 GHz band, and 3.5 GHz band is mainly used. In the case of 4G, the 3.5 GHz frequency band is used.

  According to the order system of the fifth aspect of the present invention, the first base station mounted on the mobile communication terminal by using the same base station as the first base station and the second base station. Since both the SIM card and the second SIM card mounted on the second server can be provided by the same telecommunications carrier, communication can be stabilized, , Communication costs and maintenance costs can be reduced.

  As an example of the order system according to the fifth invention, the order system 1 shown in FIG. 4 includes the order terminal 2 corresponding to the mobile communication terminal, the first server 3, the second server 4, and the display unit 5 and the printer 6 and the POS terminal 7. The order terminal 2 can be connected to a wide area network 8 such as a mobile communication network or the Internet by mobile communication via a first base station 81 installed outside the store. The second server 4 is also connectable to the wide area network 8 by mobile communication via the first base station 81. The POS terminal 7 is connected to the second server 4 via the local area network 9.

When order information is input to the order terminal 2 at the store, the input order information is wirelessly transmitted to the first base station 81, and the first base station 81 further transmits the first server via the wide area network 8. It is sent to 3 and stored. The second server 4 wirelessly receives the order information transmitted from the first server 3 via the wide area network 8 from the first base station 81 and stores it.
The POS terminal 7 acquires the order information stored in the second server 4 via the second server 4 and the local area network 9 and counts them.

  According to the order system pertaining to the sixth aspect of the invention, it has a display unit for acquiring and displaying the order information from the second server, or a printer for acquiring and printing the order information from the second server, The order information can be accurately transmitted to the kitchen cook of the kitchen without causing any human error, and the order information can be accurately described in the slip.

  According to the order system of the seventh aspect of the invention, the mobile communication terminal transmitting the order information to the base station by radio and the POS terminal receiving the order information by radio from the base station transmit and receive the radio by a portable telephone etc. In order to use the mobile communication standard, it is not necessary to open a wired telephone line for connecting a POS terminal or the like to a wide area network.

  As shown in FIG. 3, an order system 1C, which is an example of an order system according to the seventh invention, comprises an order terminal 2 corresponding to a mobile communication terminal, a first server 3 corresponding to a server, and a display unit 5 and the printer 6 and the POS terminal 7. The order terminal 2 can be connected to a wide area network 8 such as a mobile communication network or the Internet by mobile communication via a first base station 81 corresponding to a base station installed outside the store. The POS terminal 7 is also connectable to the wide area network 8 by mobile communication via the first base station 81. The POS terminal 7 is connected to the display unit 5 and the printer 6 via the local area network 9.

  When order information is input to the order terminal 2 at the store, the input order information is wirelessly transmitted to the first base station 81, and the first base station 81 further transmits the first server via the wide area network 8. It is sent to 3 and stored. The POS terminal 7 wirelessly receives, from the first base station 81, the order information transmitted from the first server 3 via the wide area network, counts it up, and stores it.

  According to the order system of the eighth aspect, in addition to the mobile communication terminal, since the POS terminal also mounts a SIM card, it is stored in the first and second SIM cards. Based on the information, the order information is wirelessly transmitted using radio waves in one of 700 MHz band, 800 MHz band, 900 MHz band, 1.5 GHz band, 1.7 GHz band, 2.0 GHz band and 3.5 GHz band. Can be sent and received. Therefore, the mobile communication carrier can be changed or provided by the mobile communication carrier simply by exchanging the first and second SIM cards without changing the mobile communication terminal or the POS terminal. The plan of the communication service can be changed, and the communication state can be improved at any time at low cost.

  Further, by installing the first and second SIM cards in the mobile communication terminal and the POS terminal, the 700 MHz band, 800 MHz band, 900 MHz band, 1.5 GHz band, 1.7 GHz band, 2.0 GHz band , And other wireless communication standards such as wifi or bluetoooth (registered trademark) in the 2.4 GHz band or 5.0 GHz band in order to transmit and receive order information using radio waves in any frequency band of 3.5 GHz band. Communication between the base station and the POS terminal can be smoothly performed without causing radio wave interference with a device such as a smartphone of a customer to be used and an electric product such as a microwave.

  Furthermore, in the case where the radio wave of the frequency band used for wireless transmission by the mobile communication terminal and the POS terminal is longer in wavelength than radio waves of other wireless communication standards such as wifi and bluetoooth (registered trademark), It is less susceptible to obstacles such as store walls, floors and ceilings, and communication with the base station can be performed more smoothly.

As shown in FIG. 3, in the order system 1C, which is an example of the order system according to the eighth invention, a first SIM card is removably attached to an order terminal 2 corresponding to a mobile communication terminal, The SIM attachment device 40 in which the second SIM card 41 is attached to the POS terminal 7 is detachably attached.
The first SIM card 21 and the second SIM card 41 store subscriber information such as a telephone number (subscriber number) and carrier information (communication company and communication method), and 2G, 3G, LTE Mobile communication of either 4G or 5G is possible. The frequency band to be used varies depending on the carrier, but in the case of 2G, either the 800 MHz band or the 1.5 GHz band is used. In the case of 3G, any one of the 800 MHz band, 900 MHz band, 1.5 GHz band, 1.7 GHz band and 2.0 GHz band is used. In the case of LTE, one of 700 MHz band, 800 MHz band, 900 MHz band, 1.5 GHz band, 1.7 GHz band, 2.0 GHz band, and 3.5 GHz band is mainly used. In the case of 4G, the 3.5 GHz frequency band is used.

According to the order system pertaining to the ninth aspect of the invention, the user selects the product name to be ordered from among the plurality of product names displayed on the screen of the touch panel, and moves the order information by simply touching with a fingertip. Since it is possible to input to the communication terminal, it is possible to reduce mistakes such as ordering the product name by mistake.
In addition, since the user can input the order information only by sensory operation with the touch panel, even a user who is not familiar with the order can easily input.

  According to the order system of the tenth aspect, since order information can be input by voice to the voice input unit, time and effort such as touch input can be saved, and even the visually impaired person can quickly order information. It can be input to a mobile communication terminal.

  According to the order system pertaining to the eleventh aspect of the invention, it is possible to input order information by writing on a sheet of paper such as a slip by a mobile communication terminal having a pen shape. Even in the store in which the order information is described, the order system of the present invention can be introduced without a sense of discomfort by merely switching the ballpoint pen to a pen-shaped mobile communication terminal. In addition, since the order system includes the POS terminal, it is possible to count and manage the order information accurately and quickly as compared with the case where the order information is managed by the slip.

It is the schematic of the order system corresponding to the 1st and 2nd invention of this invention. It is the schematic of the order system corresponding to the 3rd and 4th invention of this invention. It is the schematic of the order system corresponding to the 7th and 8th invention of this invention. 1 is a schematic view of an order system according to a first embodiment of the present invention. It is a block diagram of the order system shown in FIG. It is a figure for demonstrating the flow of order information of the order system shown in FIG. It is a block diagram of the order system concerning a 2nd embodiment of the present invention. It is a block diagram of the order system concerning a 3rd embodiment of the present invention. It is the schematic of the conventional order system.

  An order system 1 according to a first embodiment of the present invention will be described based on FIGS. 4 to 6. The order system 1 is a system for mainly managing and aggregating orders from customers at a restaurant shop.

  The order system 1 includes an order terminal 2, a first server 3, a second server 4, a display unit 5, a printer 6, and a POS terminal 7. The order terminal 2 is, for example, a mobile communication terminal provided with a wireless communication function such as a smartphone or a tablet, and a plurality of order terminals 2 are disposed in the store, and the first SIM card 21 is detachably mounted. As shown in FIG. 5, the order terminal 2 includes a first SIM card 21, a control unit 22, a communication unit 23, a touch panel 24, and a storage unit 25, which are connected by a bus 26. Data communication is mutually connected.

The first SIM card 21 is detachably attached to the order terminal 2, and the order terminal 2 is a wide area network such as a mobile communication network or the Internet via the first base station 81 from any place in the store. Wireless communication to 8 is possible.
One first SIM card 21 is distributed for each line contract, and subscriber information such as a telephone number (subscriber number) and carrier information (communication company and communication system) is stored. The order terminal 2 and the wide area network 8 perform mobile communication, and any of 2G, 3G, LTE, 4G, and 5G communication methods can be used. The frequency band to be used varies depending on the carrier, but in the case of 2G, either the 800 MHz band or the 1.5 GHz band is used. In the case of 3G, any one of the 800 MHz band, 900 MHz band, 1.5 GHz band, 1.7 GHz band and 2.0 GHz band is used. In the case of LTE, one of 700 MHz band, 800 MHz band, 900 MHz band, 1.5 GHz band, 1.7 GHz band, 2.0 GHz band, and 3.5 GHz band is mainly used. In the case of 4G, the 3.5 GHz frequency band is used. In FIG. 1 to FIG. 6, mobile communication between the order terminal 2 and the wide area network 8 by the first SIM card 21 is indicated by an alternate long and short dash line.

  The control unit 22 of the order terminal 2 is configured of a central processing unit (CPU), a random access memory (RAM), a read only memory (ROM), and the like. The CPU executes an application program for processing the order information of the order terminal 2 stored in the storage unit 25 in the work memory area of the RAM. The ROM is a non-volatile memory and permanently stores various data of the application. The RAM is a volatile memory and temporarily stores data and the like necessary for the execution of the application.

  The communication unit 23 is a communication interface that performs mobile communication with the wide area network 8 via the first SIM card 21. The communication unit 23 searches the first base station 81 capable of wireless communication based on the information stored in the first SIM card 21, and the wide area network 8 and the mobile unit through the first base station 81. Communicate.

  The user operates the touch panel 24 to input order information into the order terminal 2. The input order information is temporarily stored in the RAM, and wirelessly transmitted to the wide area network 8 through the communication unit 23. The storage unit 25 is an HDD (Hard Disk Drive), a flash memory, or the like, and stores an OS (Operating System) for controlling the order terminal 2 and various applications executed by the CPU.

  The first server 3 is connected to the wide area network 8 and receives the order information input to the order terminal 2 via the first base station 81 and the wide area network, and performs backup etc. There is. The first server 3 may be a rental server of an external enterprise, or may be a cloud server configured by cloud computing.

  The first server 3 includes a control unit 31, a communication unit 32, and a storage unit 33 in which a menu DB (Database) 34 in which products of the store are listed is stored, and they mutually correspond to each other. It is connected by a bus 35. The control unit 31 includes a CPU, a RAM, a ROM, and the like, and the CPU executes various application programs stored in the storage unit 33 in a work memory area of the RAM. The ROM is a non-volatile memory and permanently stores various data of the application. The RAM is a volatile memory and temporarily stores data and the like necessary for the execution of the application.

  The communication unit 32 is an interface that communicates with the wide area network 8. The storage unit 34 is an HDD, a flash memory, or the like, and stores an OS (Operating System) for controlling the first server 3 and various applications executed by the CPU. When the user activates the order terminal 2, the control unit 22 selects the wide area network 8 and the first base station 81 among the menus stored in the menu DB 34 of the first server 3 that can be provided by the store. It wirelessly receives it and stores it in the storage unit 25. In addition, the order terminal 2 may receive the menu from the menu DB 34 every predetermined time.

The second server 4 is disposed in the store, and the second SIM card 41 is detachably mounted. The second server 4 can wirelessly communicate with the wide area network 8 such as a mobile communication network or the Internet via the first base station 81 by the second SIM card 41.
The second SIM card 41 is distributed one for each line contract in the same manner as the first SIM card 21 and is a subscriber such as a telephone number (subscriber number) and carrier information (communication company and communication system). Information is stored. The second SIM card 41 is capable of mobile communication of any of 2G, 3G, LTE, 4G, and 5G. The frequency band to be used varies depending on the carrier, but in the case of 2G, either the 800 MHz band or the 1.5 GHz band is used. In the case of 3G, any one of the 800 MHz band, 900 MHz band, 1.5 GHz band, 1.7 GHz band and 2.0 GHz band is used. In the case of LTE, one of 700 MHz band, 800 MHz band, 900 MHz band, 1.5 GHz band, 1.7 GHz band, 2.0 GHz band, and 3.5 GHz band is mainly used. In the case of 4G, the 3.5 GHz frequency band is used. In FIG. 2 to FIG. 6, the mobile communication between the second server 4 and the wide area network 8 by the second SIM card 41 is indicated by an alternate long and short dash line.

  The second server 4 includes a second SIM card 41, a control unit 42, a communication unit 43, and a storage unit 44, which are mutually connected by the bus 47 so as to be capable of data communication. The second server 4 wirelessly receives, from the first base station 81, the order information transmitted from the first server 3 via the wide area network 8, and the display unit 5 via the local area network 9; It transmits to the printer 6 and the POS terminal 7.

  The control unit 42 of the second server 4 includes a CPU, a RAM, a ROM, and the like, and the CPU executes various application programs stored in the storage unit 44 in a work memory area of the RAM. The ROM is a non-volatile memory and permanently stores various data of the application. The RAM is a volatile memory and temporarily stores data and the like necessary for the execution of the application.

  The communication unit 43 includes an external communication unit 45 and an internal communication unit 46. The external communication unit 45 is a communication interface that performs mobile communication with the wide area network 8 via the second SIM card 41. The external communication unit 45 searches for the first base station 81 capable of wireless communication based on the information stored in the second SIM card 41, and, with the wide area network 8 via the first base station 81, Mobile communication is performed.

  The first base station 81 is installed outside the store and is owned by a communication carrier. Since both the order terminal 2 and the second server 4 use the first base station 81, the first SIM card 21 and the second SIM card 41 in which information related to communication is stored are identical to each other. Since it is possible to use the one provided by the telecommunication carrier, communication stability can be improved, and communication costs and maintenance costs can be reduced.

  The internal communication unit 46 of the communication unit 43 communicates with the display unit 5, the printer 6, and the POS terminal 7 via the local area network 9. Such communication may be, for example, wireless communication such as wifi, Bluetooth (registered trademark), wireless USB, Zigbee (registered trademark), UWB (Ultra Wide Band) or the like, or communication by a wired LAN. In FIG. 2 to FIG. 6, network communication by the internal communication unit 46 is indicated by a solid line.

  The display unit 5 is disposed in the kitchen and displays the order information input to the order terminal 2. The display unit 5 includes a touch panel 51 and a communication unit 52. The touch panel 51 displays a list of product names, the number of orders, cooking methods, and the like in the order in which the order information is received. By operating the touch panel 51, the user can perform screen switching, status input, and the like. The communication unit 52 is a communication interface that receives order information and the like from the second server 4 and transmits input information to the touch panel 51 to the second server 4.

  The printer 6 is a thermal printer disposed in a kitchen, and includes a printing unit 61 that prints order information input to the order terminal 2 and a communication unit 62 that communicates with the second server 4. . When the communication unit 62 receives the order information input to the order terminal 2, the printing unit 61 prints the order information in the form of a slip. The form of the slip can be set arbitrarily per table, per product name, per group, etc. The communication unit 62 is a communication interface that receives order information and the like from the second server 4.

  The POS terminal 7 counts, stores, and manages order information input to the order terminal 2. The POS terminal 7 includes a control unit 71, a communication unit 72, a display 73, and a storage unit 74, which are mutually connected by the bus 75 so as to be capable of data communication. The control unit 71, the display 73, and the storage unit 74 have substantially the same configuration as the control unit 22, the touch panel 24, and the storage unit 25 of the order terminal 2. The communication unit 72 is a communication interface that communicates various information with the internal communication unit 46 of the second server 4.

Next, the flow of order information input to the order terminal 2 will be described with reference to FIG.
The order information input to the order terminal 2 is transmitted to the first server 3 via the wide area network 8 based on various information stored in the first SIM card 21 (S1). The first server 3 stores the received order information and transmits the received order information to the second server 4 via the wide area network 8 (S2). Information communication between the order terminal 2 and the first server 3 and information communication between the first server 3 and the second server 4 are performed by mobile communication based on the first SIM card 21 and the second SIM card 41. To be done.

  When the external communication unit 45 of the second server 4 receives the order information from the first server 3, the internal communication unit 46 transmits it to the communication unit 52 of the display unit 5 via the local area network 9 (S3), Further, it transmits to the communication unit 62 of the printer 6 (S4), and further transmits to the communication unit 72 of the POS terminal 7 (S5). Order information received by the communication unit 52 is displayed on the touch panel 51 of the display unit 5 in the order of reception. When the user operates the touch panel 51 to input a status or the like, the communication unit 52 transmits the status or the like to the second server 4 (S6).

  The printing unit 61 of the printer 6 prints the order information received by the communication unit 62 in a predetermined form. The communication unit 72 of the POS terminal 7 stores the received order information in the storage unit 74, and the control unit 71 counts and manages the order information, sales, product information, customer information and the like.

According to the order system 1 described above, by attaching the first SIM card 21 to the order terminal 2, the first base station installed outside the shop for the order information input to the order terminal 2 in the shop Since it can transmit wirelessly to 81 and transmit to the first server 3 via the mobile communication network or the wide area network 8 such as the Internet, there is no need to install a wireless access point in the store.
Therefore, since there is no need to switch the wireless access point to which the order terminal 2 is connected, there is no problem of temporarily disabling transmission at the time of switching.

Further, since radio waves are directly transmitted from the order terminal 2 to the first base station 81 installed outside the store, the distance from the first base station 81 is the same distance from any place in the store, The radio waves are not weak only at some places. Therefore, the problem that the transmission time is long or transmission is interrupted hardly occurs.
Furthermore, since no wireless access point is installed, the initial cost at the time of installation of the order system 1 can be reduced.

  In addition, the order terminal 2 has a 700 MHz band, an 800 MHz band, a 900 MHz band, and a 1.5 GHz band based on the information stored in the first SIM card 21 by mounting the first SIM card 21. Since radio waves in one of the 1.7 GHz, 2.0 GHz, and 3.5 GHz bands are used to transmit order information wirelessly to the first base station 81, Only changing the first SIM card 21 without changing the order terminal 2 can change the mobile communication carrier or change the communication service plan provided by the mobile communication carrier It is possible to improve the communication state at any time at low cost.

  Furthermore, the frequency band of radio waves in the wireless communication of the order terminal 2 is one of 700 MHz band, 800 MHz band, 900 MHz band, 1.5 GHz band, 1.7 GHz band, 2.0 GHz band, and 3.5 GHz band, Smooth communication with the first base station 81 without causing radio interference with devices such as smartphones of customers using other wireless communication standards such as wifi and bluetoooth (registered trademark) and electrical products such as microwave ovens. Can be done.

  In the case of radio waves of the above-mentioned frequency band used for wireless transmission by the order terminal 2 and the wavelength is longer than radio waves of other wireless communication standards such as wifi and bluetoooth (registered trademark), the wall and floor of the store -It is not easily affected by an obstacle such as a ceiling, and communication with the first base station 81 can be performed more smoothly.

  Furthermore, in addition to the order terminal 2 transmitting the order information wirelessly to the first base station 81, the second server 4 wirelessly receiving the order information from the first base station 81 also performs wireless transmission and reception using a mobile phone or the like. In order to use the mobile communication standard to be performed, it is not necessary to open a wired telephone line for connecting a server of a store, a POS terminal, etc. to a wide area network.

  Furthermore, according to the order system 1, the second SIM card 41 is attached to the second server 4 so that the 700 MHz band, 800 MHz band, 900 MHz band, 1.5 GHz band, 1.7 GHz band, 2.0 GHz In order to receive order information from the second base station 82 outside the store using radio waves in one of the frequency bands and 3.5 GHz band, wifi or bluetoooth (2.4 GHz band or 5.0 GHz band) Between the first base station 81 and the second server 4 without causing radio wave interference with a device such as a smartphone of a customer who uses another wireless communication standard such as a registered trademark) or an electronic product such as a microwave oven Communication can be performed smoothly.

  Further, in the order system 1, since the order terminal 2 and the second server 4 use the same first base station 81, the first SIM card 21 attached to the order terminal 2, and the second server As the second SIM card 41 to be attached to 4 can be any one provided by the same telecommunications carrier, communication can be stabilized and communication costs and maintenance costs can be further reduced. be able to.

  Further, according to the order system 1, since the display unit 5 acquires order information from the second server 4 and displays it, or the printer 6 acquires order information from the second server 4 and prints it, Can be accurately notified to the kitchen cook of the kitchen without making human error, and the order information can be accurately described in the slip.

Furthermore, according to the order system 1, the user selects a menu to be ordered from among the plurality of menus (product names) displayed on the touch panel 24 of the order terminal 2 and orders the order information simply by touching with a fingertip. Since it is possible to input to the terminal 2, it is possible to reduce mistakes such as ordering the menu name by mistake.
Further, since the user can input the order information only by the sensory operation using the touch panel 24, even a user who is not familiar with the order can easily input.

  Next, a second embodiment will be described with reference to FIG. The same components as those of the first embodiment are denoted by the same reference numerals and the description thereof will be omitted.

  In the order system 201, the order terminal 202, the first server 3, the second server 4, and the third server 208 are connected to the wide area network 8 in a wireless or wired communication enabled state. The order terminal 202 has an audio input unit 226, which is a microphone to which audio is input, and an audio output unit 227, which is a speaker for outputting audio.

  The control unit 231 of the first server 3 includes a menu determination unit 232. The menu determination unit 232 determines whether the menu input to the voice input unit 226 of the order terminal 202 matches any of the menus that can be provided by the store stored in the menu DB 34.

  The third server 208 mainly includes a control unit 281, a communication unit 282, and a storage unit 283. The control unit 281 includes a voice recognition unit 284 that recognizes voice information input to the voice input unit 226 of the order terminal 202 by a known voice recognition technology and converts the voice information into character information.

  The communication unit 282 of the third server 208 is a communication interface that communicates with the wide area network 8. The storage unit 283 is an HDD, a flash memory, or the like, and stores an OS (Operating System) for controlling the third server 208 and various applications executed by the CPU.

When the menu is voice-inputted to the voice input unit 226 of the order terminal 202, the control unit 22 converts the input voice into a digital signal, and the third server 208 via the first base station 81 and the wide area network 8. Send to The voice data converted into the digital signal is converted into character information by the voice recognition unit 284 and transmitted to the first server 3.
The menu determination unit 232 of the first server 3 determines whether the received character information matches any of the menus (product name) DB 34 stored in the storage unit 33 that can be provided by the store. to decide. If the menu determination unit 232 determines that the character information is present in the menu that can be provided by the store, the character information is treated as order information, and the same as in the first embodiment, Radio transmission is performed from the one base station 81 to the second server 4. If the menu determination unit 232 determines that the character information does not exist in the menu that can be provided by the store, an error signal is transmitted to the order terminal 202, and the menu from which the voice output unit 227 is voice-input does not exist. And prompts the voice input unit 226 to input voice again.
Communication of voice information etc. between the order terminal 202, the first server 3, the second server 4 and the third server 208 is performed according to the scenario stored in the storage unit 33 of the first server 3. It will be.

  According to the order system 201, since order information can be input by voice to the voice input unit 226 of the order terminal 202, time and effort such as touch input can be saved, and even the visually impaired person can quickly order the order information. It can be input to the terminal 202.

  Next, a third embodiment will be described with reference to FIG. The same components as those in the first embodiment and the second embodiment are denoted by the same reference numerals and the description thereof will be omitted.

The order terminal 302 of the order system 301 has a pen shape, and includes a writing unit 325, a pressure sensing unit 326, an angle detection unit 327, a movement detection unit 328, and a notification unit 329.
The writing unit 325 is provided at the tip of the order terminal 302 and can directly write on a sheet such as a slip by ink or the like. The pressure sensing unit 326 is a sensor that detects the pressing force on the slip of the writing unit 325. The angle detection unit 327 is a sensor that detects an inclination angle of the order terminal 302 with respect to the page. The movement detection unit 328 is a sensor that detects the movement amount of the writing unit 325 of the order terminal 302 with respect to the sheet. The notification unit 329 notifies the user that the input of the order information has been completed or that the order information has not been recognized by at least one method of sound, light, and vibration.

  The third server 308 mainly includes a control unit 381, a communication unit 282, and a storage unit 283. The control unit 381 has a handwriting determination unit 384 that determines the handwriting of the writing unit 325 of the order terminal 302. The handwriting determination unit 384 determines the handwriting of the order terminal 302 from the detection results of the pressure sensing unit 326, the angle detection unit 327, and the movement detection unit 328.

When the pressure sensing unit 326 detects a predetermined pressing force, the control unit 22 of the order terminal 302 determines that the writing unit 325 writes the slip.
When the menu is written on the slip by the writing unit 325, the detection results of the pressure-sensitive unit 326, the angle detection unit 327, and the movement detection unit 328 are transmitted to the third server 308 via the wide area network 8. The detection result is converted into character information by the handwriting determination unit 384 and transmitted to the first server 3. The menu determination unit 232 of the first server 3 determines whether the received character information matches any of the menus (product name) DB 34 stored in the storage unit 33 that can be provided by the store. to decide. When the menu determination unit 232 determines that the character information is present in the menu that can be provided by the store, the character information is treated as order information, and the first base station 81 to the second server via the wide area network 8 Send to 4 If the menu determination unit 232 determines that the character information does not exist in the menu that can be provided by the store, an error signal is transmitted to the order terminal 202, and the notification unit 329 has no menu input by writing Is transmitted to the user by at least one of sound, light, and vibration, and the writing unit 325 is urged to write again.

  According to the order system 301 described above, order information can be input by writing on a sheet of paper at the order terminal 302 having a pen shape, so in the store where the order information has conventionally been described with a ballpoint pen or the like in a slip Even if it exists, the order system 301 of the present invention can be introduced without sense of incongruity simply by switching the ballpoint pen to the order terminal 302. Further, since the order system 301 is provided with the POS terminal 7, it is possible to count and manage the order information accurately and quickly as compared with the case where the order information is managed by the slip.

  The order system according to the present invention is not limited to the embodiment described above, and various modifications can be made within the scope of the invention as set forth in the claims.

  In the first embodiment, the second server 4, the display unit 5, the printer 6, and the POS terminal 7 are connected by the local area network 9, but the present invention is not limited to this. For example, the mobile communication terminal may be used for the display unit 5 to connect to the second server 4 via the wide area network 8. Further, the second server 4 and the POS terminal 7 may be connected via the wide area network 8.

  The order system according to the present invention is used in the industrial field such as a POS system used by a restaurant or a retail store.

1, 1A, 1B, 1C, 201, 301 order system 2, 2022, 302 order terminal 3 first server 4 second server 5 display unit 6 printer 7 POS terminal 21 first SIM card 22 control unit 24 touch panel 25 Storage unit 41 Second SIM card 81 First base station 82 Second base station 208, 308 Third server 226 Voice input unit 227 Voice recognition unit 232 Menu (product name) judgment unit 384 Handwriting judgment unit 325 Writing unit 326 pressure sensing unit 327 angle detection unit 328 movement detection unit

Claims (11)

An order system that manages order information in a store,
A mobile communication terminal that receives order information in the store and wirelessly transmits the order information to a base station installed outside the store;
A server connected with the base station via a wide area network to receive and store the order information;
An order system comprising: a POS terminal connected to the server via a wide area network and acquiring and totaling the order information from the server.   The mobile communication terminal mounts a SIM card, and based on the information stored in the SIM card, 700 MHz band, 800 MHz band, 900 MHz band, 1.5 GHz band, 1.7 GHz band, 2.0 GHz The order according to claim 1, wherein the order information is wirelessly transmitted to the base station using radio waves in any one of frequency bands of 3.5 GHz and 3.5 GHz. system. An order system that manages order information in a store,
A mobile communication terminal that receives order information in the store and wirelessly transmits the order information to a first base station installed outside the store;
A first server connected to the first base station via a wide area network and receiving and storing the order information from the first base station;
The order information transmitted from the first server to the second base station connected to the first server via the wide area network and installed outside the store is the second base station A second server that receives and stores wirelessly from
An order system comprising: a POS terminal connected to the second server via a local area network and acquiring and totaling the order information from the second server. The mobile communication terminal mounts the first SIM card, and based on the information stored in the first SIM card, the 700 MHz band, the 800 MHz band, the 900 MHz band, the 1.5 GHz band, It is configured to wirelessly transmit the order information to the first base station using radio waves in any of 7 GHz band, 2.0 GHz band, and 3.5 GHz band.
The second server stores the order information transmitted from the first server to the second base station by attaching a second SIM card to the second SIM card. Using radio waves in one of 700 MHz band, 800 MHz band, 900 MHz band, 1.5 GHz band, 1.7 GHz band, 2.0 GHz band and 3.5 GHz band, The order system according to claim 3, wherein the order system is configured to wirelessly receive from two base stations.   The order system according to claim 3 or 4, wherein the first base station and the second base station are the same base station.   A display unit connected to the second server via a local area network and acquiring and displaying the order information from the second server, or a printer acquiring and printing the order information from the second server The order system according to any one of claims 3 to 5, comprising: An order system that manages order information in a store,
A mobile communication terminal that receives order information in the store and wirelessly transmits the order information to a base station installed outside the store;
A server connected to the base station via a wide area network and receiving and storing the order information from the base station;
An order system, comprising: a POS terminal that wirelessly receives and counts the order information transmitted from the server from the base station. The mobile communication terminal mounts the first SIM card, and based on the information stored in the first SIM card, the 700 MHz band, the 800 MHz band, the 900 MHz band, the 1.5 GHz band, It is configured to wirelessly transmit the order information to the base station using radio waves in any of 7 GHz, 2.0 GHz, and 3.5 GHz bands.
The POS terminal transmits the order information transmitted from the server to the base station by attaching a second SIM card, based on the information stored in the second SIM card, 700 MHz Configured to receive wirelessly from the base station using radio waves in any of 800 MHz band, 900 MHz band, 1.5 GHz band, 1.7 GHz band, 2.0 GHz band, and 3.5 GHz band. The order system according to claim 7, characterized in that: The mobile communication terminal comprises a touch panel operated by a user,
The order system according to any one of claims 1 to 8, wherein the user inputs the order information to the mobile communication terminal by operating the touch panel. The mobile communication terminal comprises a voice input unit for inputting a voice of a user,
The order system according to any one of claims 1 to 8, wherein the user inputs the order information to the mobile communication terminal by the voice. The mobile communication terminal has a pen shape,
A writing unit provided at the tip of the mobile communication terminal and capable of writing on paper;
A pressure sensing unit that detects a pressing force of the writing unit;
An angle detection unit that detects an inclination angle of the mobile communication terminal with respect to the sheet;
A movement detection unit that detects the movement amount of the writing unit of the mobile communication terminal;
Equipped with
9. The order according to any one of claims 1 to 8, wherein the user inputs the order information to the mobile communication terminal by writing an order on the paper with characters in the writing unit. system.

Images