JP2019101531A - Store sales management system and store sales management method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a technique for managing sales of a store without reducing the efficiency of store closing work while preventing an increase in operating cost. A settlement journal processing device 2 and an aggregate data input device 3 are connected to a management server 1 via a network 5 so as to be capable of data communication. The settlement journal processing device 2 transmits the first report data generated by processing the image of the settlement journal to the management server 1. The aggregated data input device 3 transmits the second report data generated based on the aggregated data input by the operation unit 34 to the management server 1. The management server 1 collates the first report data with the second report data. [Selection diagram] Fig. 1

Description

  The present invention relates to a technology for managing sales of a store in a center for each store operating in a commercial facility such as a shopping center or a department store.

  Conventionally, management companies (developers) of commercial facilities (shopping centers, department stores, etc.) where a plurality of stores (tenants) are operating periodically (for example, every month or every two months) Billed and received the billed amount to the store. These expenses include rent and equipment use fee. In such commercial facilities, the amount of expenses charged to each store is often calculated using the sales amount of the store. For this reason, the developer manages the sales of the store for each store.

  In a typical commercial facility, when a store manager or the like terminates business on that day, a transaction processing device such as a POS terminal issues a settlement journal on which summary data on the sales of the day's transactions are printed. Perform this operation. While checking the issued settlement journal, the store manager inputs the amount of items to be notified to the developer in the sales on the day into a predetermined terminal. The predetermined terminal transmits daily sales data including the amount of each item entered to the developer's server. The developer server stores, for each store, the daily sales data transmitted from the store.

  Here, the sales data collected on a daily basis is referred to as daily sales data.

  Each store also sends the settlement journal issued in the transaction processing apparatus such as the POS terminal to the developer. For each store, the developer collates the daily total sales data sent from the store with the settlement journal sent from the relevant store, and confirms whether the daily total sales data is appropriate or not. . In addition, the developer returns the settlement journal, which has been collated with the daily sales data, to the store.

  In addition, the portable terminal device transmits a photographed image (receipt data) of a payment receipt (corresponding to the above-mentioned payment journal) captured by a camera device included in the own device to the server of the developer, thereby allowing the store to the developer. There is also a system that eliminates the need for sending a payment receipt and for returning a payment receipt from a developer to a store (see Patent Document 1). The portable terminal device is a device on the store side.

JP 2014-206942

  However, in the configuration described in Patent Document 1, the receipt data transmitted from each store to the server of the developer is image data obtained by photographing the settlement journal. For example, if the commercial facilities managed by the developer are 100 facilities and the average number of stores operating in these commercial facilities is 100, the developer's server is an image of the settlement journal taken from 10000 stores Data is sent. Further, since the receipt data is a photographed image of the settlement journal, the data amount is about several hundred KB to several MB.

  Most stores operating in a commercial facility have this store closing time as the store closing time. That is, most stores operating in a commercial facility close at the same time. For this reason, receipt data from each store is transmitted to a developer server in a concentrated manner at a certain timing (a period of several ten minutes to one hour after the closing time of the commercial facility). Therefore, the traffic of the communication path for performing data communication between the server of the developer and the portable terminal device of each store temporarily increases, and the frequency of occurrence of communication failure increases (the portable terminal device of the store side The frequency of occurrence of retransmission processing for retransmitting receipt data to the developer's server increases. For this reason, in the store, when a communication failure occurs, it is necessary to carry out an operation for re-sending, and the closing operation becomes complicated (the efficiency of the closing operation is reduced).

  The occurrence frequency of the communication failure can be suppressed by increasing the communication capacity of the communication path through which the developer's server performs data communication with the portable terminal device of each store, but the operation cost is increased.

  An object of the present invention is to provide a technology capable of managing sales of a store without reducing the efficiency of closing work.

  The store sales management system according to the present invention is configured as follows in order to achieve the above object.

  This store sales management system is a system in which the settlement journal processing device and the totalized data input device are connected to the management server so as to be capable of data communication via the network.

  In the settlement journal processing apparatus, an image of a settlement journal on which aggregated data obtained by aggregating sales of transactions processed in a store is printed is input to the image input unit. The image of the adjustment journal input to the image input unit may be, for example, an image obtained by imaging the adjustment journal with a camera, or an image obtained by reading the adjustment journal with an image scanner. The first report data generation unit performs character recognition processing on the image of the adjustment journal input to the image input unit, and based on the result of the character recognition processing, an amount of money is set for each predetermined setting item. It acquires, and further generates first report data in which the amount of money acquired for each setting item is associated. For example, for each setting item, the first report data generation unit acquires the amount of money for the setting item based on the amount of money for one or more items printed on the settlement journal. This first report data is not image data but text data, and has a relatively small capacity. The first communication unit transmits the first report data generated by the first report data generation unit to the management server.

  In addition, the tabulated data input device receives, at the operation unit, an input operation of tabulated data obtained by tabulating sales of the transaction processed in the store. The second report in which the second report data generation unit acquires the amount of money for each setting item based on the total data input by the input operation in the operation unit, and further associates the amount of money acquired for each setting item Generate data. For example, the second report data generation unit acquires, for each setting item, the amount of money for the setting item based on the amount of money for one or more items of the total data input by the input operation on the operation unit. This second report data is text data and has a relatively small capacity. The second communication unit transmits the second report data generated by the second report data generation unit to the management server.

  Then, the management server collates the first report data transmitted from the settlement journal processing device with the second report data transmitted from the totalized data input device in the collating unit.

  According to this configuration, the settlement journal processing device transmits the first report data acquired by processing the image of the settlement journal, instead of transmitting the image of the settlement journal to the management server. The first report data is not image data but text data. Therefore, the traffic of the communication channel in which the management server performs data communication with other devices is suppressed. As a result, the occurrence frequency of communication failure can be suppressed without increasing the communication capacity of the communication path through which the management server performs data communication with another device. For this reason, it is possible to manage the sales of the store without preventing an increase in the operation cost and without reducing the efficiency of the closing operation.

  Further, when the management server determines that the first report data and the second report data do not match in the comparison between the first report data and the second report data, A notification unit may be provided to notify the contact address of the store for which the. According to this configuration, at least one of the first report data and the second report data is automatically instructed to correct the report data to the person in charge of the store who erroneously reports the report data. can do.

  In addition, the management server may be provided with a display unit for displaying on the display a screen in which the first report data and the second report data are associated with each other, instead of the above-mentioned collating unit. In this case, it may be confirmed by the operator whether the first report data and the second report data are consistent.

  In addition, a card data reading unit that reads card data recorded on a payment card used for settlement of the transaction amount for the transaction, and a transaction data using the card data read by the card data reading unit And a settlement processing unit that settles the transaction amount according to the authentication result of the above. According to this configuration, it is not necessary to separately prepare a terminal (card payment terminal) for processing card payment, and the arrangement space of various devices in the vicinity of the cash register of the store can be reduced.

  According to this invention, it is possible to manage the sales of the store without preventing an increase in the operation cost and without reducing the efficiency of the store closing operation.

It is a schematic diagram showing composition of a store sales management system. It is a block diagram which shows the structure of the principal part of a management server. It is a figure explaining store information registered into store information storage DB. It is a figure explaining sales information registered into sales data storage DB. FIGS. 5A to 5C are diagrams showing a settlement journal. FIG. 2 is a block diagram showing the configuration of the main part of a settlement journal processing device. It is a figure which shows the structure of the principal part of a total data input device. It is a flow chart which shows the 1st report data notice processing in a settlement journal processing device. It is a flow chart which shows the 2nd report data notice processing in a total data input device. It is a flowchart which shows the collation process in a management server. It is a flowchart which shows the collation process in the management server concerning another example. It is a figure which shows the example of a screen displayed on a display by s34. It is the schematic which shows the structure of the shop sales management system concerning another example.

  Hereinafter, embodiments of the present invention will be described.

<1. Application example>
FIG. 1 is a schematic view showing a configuration of a store sales management system according to an embodiment of the present invention. The store sales management system according to this example is a system in which the management server 1 manages, for each store to be managed, sales of the store. The management server 1 is installed at the center of a management company (developer) who manages a shopping center which is a commercial facility. In this example, the store to be managed whose sales are managed by the management server 1 is a store operating at a shopping center managed by a developer. There are one or more shopping centers managed by the developer. In addition, the shopping center has one or more stores operating.

  FIG. 1 illustrates three shopping centers A, B, and C as an example of shopping centers managed by a developer. Further, in FIG. 1, two stores of the store AAA operating at the shopping center A and the store XYZ are illustrated as stores to be managed whose management is managed by the management server 1, but the store is operating at the shopping center A It does not mean that there are two stores. In addition, shopping center B and shopping center C also have one or more stores operating in the same manner as shopping center A (in FIG. 1, illustration of stores operating for shopping center B and shopping center C) Is omitted.).

  The store is provided with a settlement journal processing device 2, a total data input device 3, and a POS terminal 4. The POS terminal 4 performs registration processing for registering goods and services to be traded in a store, and transaction processing for processing a trade related to the registered goods and services. In addition, when the POS terminal 4 performs an operation for issuing a settlement journal on which the aggregation data which tabulates the sales of the transaction is performed, the aggregation data which tabulates the sales of the transaction processed since the previous issuance of the settlement journal Publish the printed adjustment journal. In the store, normally, when the business of the day is finished, the settlement journal is issued to the POS terminal 4. That is, the store causes the POS terminal 4 to issue a settlement journal for the transaction processed on that day, on a daily basis.

  The settlement journal processing device 2 receives an image of the settlement journal issued at the POS terminal 4. The settlement journal processing device 2 processes the input image of the settlement journal and sets the amount for each preset setting item (for example, total sales amount, cash sales amount, credit sales amount, electronic money sales amount) To get The settlement journal processing device 2 recognizes characters printed on the settlement journal by character recognition processing on an image of the settlement journal. This character recognition processing can be performed by a known method such as pattern matching. The settlement journal processing device 2 acquires the amount of money for each setting item set in advance, based on the character recognition result for the image of the settlement journal.

  For example, if the amount of sales and the amount of sales outside the department are printed on the adjustment journal, the total amount of the sales amount and the amount of sales outside the department will be the total sales Acquire as an amount. Further, if the total amount of sales and the total amount of returned goods are printed on the settlement journal, the settlement journal processing device 2 acquires an amount obtained by subtracting the total amount of returned goods from the total amount of sales as the total sales amount. . In addition, if the amount of sales without tax and the amount of consumption tax are printed on the adjustment journal, the settlement journal processing device 2 totals the total amount of the amount of sales without tax and the amount of consumption tax Acquire as an amount.

  The settlement journal processing device 2 generates, for each setting item, first report data in which the amount of money acquired for the setting item is associated, and transmits the first report data to the management server 1 via the network 5. The settlement journal processing device 2 transmits, to the management server 1, a store code capable of identifying a store, an aggregation date of sales, and the like, together with the first report data. The first report data is text data.

  In addition, the aggregation data input device 3 receives an input operation of aggregation data obtained by aggregating sales of the transaction processed in the store in the operation unit. The operator performs an input operation of inputting the aggregation data to the aggregation data input device 3 while referring to the adjustment journal issued by the POS terminal 4. Similarly to the settlement journal processing device 2, the total data input device 3 acquires the amount of money for each preset setting item (for example, total sales amount, cash sales amount, credit sales amount, electronic money sales amount). . Then, the total data input device 3 generates, for each setting item, second report data in which the amount of money acquired for the setting item is associated, and transmits the second report data to the management server 1 via the network 5. The tabulated data input device 3 transmits, to the management server 1, a store code that can identify a store, a tabulated date of sales, and the like, together with the second report data. Similarly to the first report data, the second report data is also text data.

  The management server 1 collates the first report data transmitted from the settlement journal processing device 2 with the second report data transmitted from the totalized data input device 3 for each store, If it does, it determines that the notification concerning the sales from the store is appropriate. On the other hand, if the first report data sent from the settlement journal processing device 2 and the second report data sent from the summary data input device 3 do not match, the management server 1 takes sales. In addition to determining that the notification is not appropriate, the manager of the store is notified that the notification regarding sales is not appropriate, and requests correction of the notification regarding sales.

  As described above, since the first report data transmitted to the management server 1 and the second report data are both text data in each store, the amount of data transmitted from each store to the management server 1 is several tens of KB. It can be suppressed to the size of the degree. Thereby, the occurrence frequency of the communication failure can be suppressed without increasing the communication capacity of the communication path between each store and the management server 1. Therefore, the sales management of the store can be performed without preventing an increase in the operation cost and without reducing the efficiency of the store closing operation.

<2. Configuration example>
FIG. 2 is a block diagram showing the configuration of the main part of the management server according to this example. The management server 1 includes a control unit 11, a communication unit 12, a store information storage database 13 (store information storage DB 13), a first report data storage database 14 (a first report data storage DB 14), and a second A report data storage database 15 (second report data storage DB 15), an operation unit 16, and a display unit 17 are provided.

  The control unit 11 controls the operation of each part of the management server 1 main body. The control unit 11 further includes a collating unit 11a and a message creating unit 11b. The details of the collation unit 11a and the message creation unit 11b will be described later.

  The communication unit 12 performs data communication with the settlement journal processing device 2 provided in each store and the totalized data input device 3 via the network 5. The communication unit 12 has a configuration corresponding to the notification unit of the present invention.

  Store information storage DB13 is a database which registered store information required for management of the store for every store. FIG. 3 is a diagram for explaining store information registered in the store information storage DB. As shown in FIG. 3, the store information is information in which information such as a store code, a store name, a facility code contact email address, and a contact telephone number are associated with each store to be managed. The store code is a code that identifies the store. The store name is the name of the store. The facility code is a code indicating the shopping center where the store is open. The contact email address is an email address managed by the manager of the store. The contact telephone number is the telephone number of the store.

  The store information may include items other than the store code, store name, facility code contact e-mail address, and contact phone number described above, and some items not used in the processing described later are included. It does not have to be done.

  The first report data storage DB 14 cumulatively stores, for each store, the first report data transmitted from the settlement journal processing device 2 of the store. The second report data storage DB 15 cumulatively stores, for each store, the second report data transmitted from the aggregated data input device 3 of the store.

  FIG. 4 is a diagram for explaining the first report data stored in the first report data storage DB 14. FIG. 4 illustrates first report data stored for a store whose store code is AA00123. As shown in FIG. 4, the first report data associates sales data with each day. The sales data includes total sales, cash sales, credit sales, electronic money sales and the like.

  The second report data stored in the second report data storage DB 15 is also similar to the first report data stored in the first report data storage DB 14 described above.

  In this example, although the first report data is stored in the first report data storage DB 14 and the second report data is stored in the second report data storage DB 15, the first report is stored. The data and the second report data may be stored in a single database (one of the first report data storage DB 14 or the second report data storage DB 15). In this case, in the above example, the management server 1 may not have one of the first report data storage DB 14 and the second report data storage DB 15.

  Next, the collation unit 11a and the message creation unit 11b included in the control unit 11 will be described. The collation unit 11a collates, for each store, the first report data transmitted from the settlement journal processing device 2 of the store with the second report data transmitted from the tally data input device 3 of the store And determine if both data match. The first report data to be collated and the second report data are data concerning sales aggregated on the same day. When it is determined that the first report data and the second report data do not match in the check unit 11a, the message creation unit 11b creates a message of content notifying that effect to the corresponding store. Do. This message is sent by e-mail with the destination as the contact e-mail address of the corresponding store.

  The control unit 11 is configured by a hardware CPU, a memory, and other electronic circuits. When the hardware CPU executes a program for executing processing to be described later, it operates as the collation unit 11a and the message creation unit 11b. The memory also has an area for expanding the program and an area for temporarily storing data generated at the time of execution of the program. The control unit 11 may be an LSI in which a hardware CPU, a memory, and the like are integrated.

  Next, the POS terminal 4 will be described. The POS terminal 4 has the same configuration as a known POS terminal. As described above, the POS terminal 4 performs registration processing for registering goods and services to be traded in a store, and transaction processing for processing a trade related to the registered goods and services. In addition, when the POS terminal 4 performs an operation for issuing a settlement journal on which the aggregation data which tabulates the sales of the transaction is performed, the aggregation data which tabulates the sales of the transaction processed since the previous issuance of the settlement journal Publish the printed adjustment journal. The type of the item to be printed on the settlement journal is set in the POS terminal 4. That is, depending on the setting of the POS terminal 4, the format of the settlement journal to be issued differs.

  For example, the POS terminal 4 issues, for example, a settlement journal of the format shown in FIGS. 5 (A) to 5 (C) according to the setting. As illustrated, the settlement journal shown in FIG. 5A shows sales, non-division sales, cash paid, own credit paid, other companies credit paid, electronic money X paid, and electronic money Y paid. For each item of, the tabulated amount of money is printed. The sales amount is the sum of the transaction amount for the sale of goods, and the non-division sales amount is the sum of the transaction amount for services such as repair. The company credit is a credit service provided mainly by the shopping center operating company, and the other company credit is other than that. Further, as shown in FIG. 5B, the settlement journal shown in FIG. 5 is obtained by printing the aggregated amounts of the items of total sales, total returns, received amount, fishing amount, and credit payment amount. Further, as shown in the figure, the settlement journal shown in FIG. 5C shows items of total sales excluding tax, consumption tax, credit sales amount, credit return amount, electronic money sales amount, and electronic money return amount. It is what printed the total amount of money.

  As described above, since the POS terminal 4 has a known configuration, the detailed description is omitted here.

  Next, the settlement journal processing device 2 will be described. FIG. 6 is a block diagram showing the configuration of the main part of the settlement journal processing device. The settlement journal processing device 2 includes a control unit 21, a communication unit 22, and an image input unit 23.

  The control unit 21 controls the operation of each part of the settlement journal processing device 2 main body. The control unit 21 includes a character recognition unit 21a and a first report data generation unit 21b. Details of the character recognition unit 21a and the first report data generation unit 21b included in the control unit 21 will be described later.

  The communication unit 22 performs data communication with the management server 1 via the network 5. The communication unit 22 corresponds to a first communication unit in the present invention.

  The captured image captured by the imaging device 50 is input to the image input unit 23. In this example, the imaging device 50 is used for imaging the settlement journal issued at the POS terminal 4. That is, the captured image of the settlement journal issued in the POS terminal 4 is input to the image input unit 23.

  The settlement journal processing device 2 may be configured to have a camera function (a configuration that functions as the imaging device 50). For example, the settlement journal processing device 2 may be a smartphone having a camera function or a mobile phone. Further, the imaging device 50 may be replaced with a scanner device that reads a settlement journal as an image by scanning using a line sensor or the like.

  Next, the character recognition unit 21a and the first report data generation unit 21b included in the control unit 21 will be described. The character recognition unit 21 a performs character recognition processing on the captured image of the adjustment journal input to the image input unit 23. The character recognition unit 21a executes character recognition processing based on known pattern matching or the like to recognize characters printed on the adjustment journal. Further, the first report data generation unit 21 b generates first report data based on a preset rule. The first report data generation rule is defined according to the form of the settlement journal issued at the POS terminal 4.

In this example, the first report data generation unit 21b generates first report data in which the amounts are associated with the four items of total sales, cash sales, credit sales, and electronic money sales, respectively. Do. For example, the settlement journal processing device 2 of the store to which the POS terminal 4 issues the settlement journal shown in FIG. 5A can be used as a first report data generation rule.
Total sales = sales + non-division sales Cash sales = cash payments Credit sales = company credit payments + other company credit payments Electronic money sales = electronic money X payment + electronic money Y payment is set ing.

Further, the settlement journal processing device 2 of the store to which the POS terminal 4 issues the settlement journal shown in FIG. 5B is used as a first report data generation rule.
Total sales = total sales-total returns Cash sales = amount received-tuning amount Credit sales = credit payments Electronic money sales = 0
Is set. However, this store does not operate transaction processing that settles the transaction amount with electronic money.

Further, the settlement journal processing device 2 of the store to which the POS terminal 4 issues the settlement journal shown in FIG. 5C is used as a first report data generation rule:
Total sales = sales excluding tax + consumption tax Cash sales = sales excluding tax + consumption tax (= total sales)
Credit sales amount = credit sales amount−credit return amount Electronic money sales amount = electronic money sales amount−electronic money return amount is set.

  The settlement journal processing device 2 transmits the generated first report data to the management server 1.

  The control unit 21 of the settlement journal processing device 2 is constituted by a hardware CPU, a memory and other electronic circuits. When the hardware CPU executes a program for executing processing to be described later, the hardware CPU operates as a character recognition unit 21a and a first report data generation unit 21b. The memory also has an area for expanding the program and an area for temporarily storing data generated at the time of execution of the program. The memory also stores the set generation rule of the first report data. The control unit 21 may be an LSI in which a hardware CPU, a memory, and the like are integrated.

  Next, the summary data input device 3 will be described. FIG. 7 is a diagram showing the configuration of the main part of the totalized data input device. The aggregated data input device 3 includes a control unit 31, a communication unit 32, a card data reading unit 33, an operation unit 34, and a display unit 35. The control unit 31 controls the operation of each part of the tally data input device 3 main body. Further, the control unit 31 includes a settlement processing unit 31a and a second report data generation unit 31b. Details of the settlement processing unit 31a and the second report data generation unit 31b included in the control unit 31 will be described later.

  The communication unit 32 performs data communication with the management server 1 and an authentication server (not shown) that authenticates a credit card transaction via the network 5. When the authentication server receives an authentication request for a credit transaction, the authentication server is a server that authenticates transaction availability and returns an authentication result. Also, the authentication server may be a credit card company authentication server, or may be a payment service provider (PSP) server that offers a card payment proxy service. The communication unit 32 corresponds to a second communication unit in the present invention.

  The aggregation data input device 3 may be configured to be able to perform data communication with the POS terminal 4 provided in the same store in the communication unit 32 via a network such as a LAN, or may be provided in the same store The configuration may be such that data communication can not be performed with the existing POS terminal 4. In this example, the tally data input device 3 is described as a configuration in which the communication unit 32 can perform data communication with the POS terminal 4 provided in the same store via a network such as a LAN.

  The card data reading unit 33 reads card data recorded on a credit card and an electronic money card (hereinafter collectively referred to as a card) which are used for settlement of the transaction amount. The card may be any of known magnetic cards, contact IC cards, contactless IC cards, and may be a composite card of these. The card data reading unit 33 has a configuration according to the type of card to be handled. Specifically, when handling a magnetic card, the card data reading unit 33 includes a magnetic head and a circuit for processing the output of the magnetic head to obtain magnetic data. When handling a contact-type IC card, the card data reading unit 33 reads an IC contact and a reading circuit for reading data recorded in an IC memory provided on the card with the IC contact in contact. Prepare. Furthermore, when handling a non-contact type IC card, the card data reading unit 33 is a wireless communication circuit for receiving data recorded in an IC memory provided in the card by near field communication with the card. Equipped with

  The operation unit 34 has an input device such as a touch panel and a numeric keypad, and receives an input operation on the main data input device 3. The display unit 35 has a display, and displays a screen corresponding to the input operation received by the operation unit 34 on the display.

  Next, the settlement processing unit 31a and the second report data generation unit 31b included in the control unit 31 will be described. The settlement processing unit 31a performs a process related to card settlement in which the transaction amount is settled by a card. For example, when the card used for the transaction is a credit card, the settlement processing unit 31a generates a transaction authentication request including the card data of the credit card read by the card data reading unit 33, the transaction amount, and the like. The communication unit 32 transmits the generated authentication request to the authentication server, and receives the authentication result from the authentication server. The settlement processing unit 31a performs settlement processing of the transaction amount according to the authentication result from the authentication server. Further, when the card used for the transaction is an electronic money card, the settlement processing unit 31a determines the amount of the transaction amount according to the value balance included in the card data of the electronic money card read by the card data reading unit 33. Perform payment processing.

  The second report data generation unit 31 b generates second report data based on the aggregation data of the day when the input operation is received by the operation unit 34. While referring to the settlement journal issued by the POS terminal 4, the store manager or the like performs an input operation to input the amount of the necessary items (items printed on the settlement journal) of the total data in the operation unit 34 . Similar to the first report data generation unit 21b of the settlement journal processing device 2 described above, the second report data generation unit 31b generates second report data based on a predetermined rule.

  In this example, in the settlement journal processing device 2 and the aggregation data input device 3 provided in the same store, a rule for the settlement journal processing device 2 to generate the first report data, and the aggregation data input device 3 The rule for generating report data of 2 is the same.

  The total data input device 3 calculates the amount of money for each predetermined item with reference to the settlement journal issued by the POS terminal 4 by the store manager or the like, and calculates the amount of money calculated by the operation unit 34. It may be configured to perform an input operation to be input. In this case, the rules for generating the first report data and the rules for generating the second report data are not the same.

  The control unit 31 of the total data input device 3 is configured by a hardware CPU, a memory, and other electronic circuits. When the hardware CPU executes a program for executing processing to be described later, it operates as a settlement processing unit 31a and a second report data generation unit 31b. The memory also has an area for expanding the program and an area for temporarily storing data generated at the time of execution of the program. The memory also stores the set second report data generation rule. The control unit 31 may be an LSI in which a hardware CPU, a memory, and the like are integrated.

  In this example, the totalized data input device 3 has a configuration (card data reading unit 33 and settlement processing unit 31a) for settling the transaction amount with a card, but may not have these configurations. . In the case of using the aggregation data input device 3 which does not have a configuration for settling the transaction amount with a card, a card payment terminal such as a CAT (Credit Authorization Terminal) may be separately provided in the store. Further, the POS terminal 4 may be provided with a configuration for settling the transaction amount with a card.

  In this example, as described above, since the totalized data input device 3 has a configuration for settling the transaction amount with a card, it is not necessary to provide a card settlement terminal such as CAT in the store. Therefore, the total number of devices provided in the store can be reduced, and space saving of the space necessary for the arrangement of the devices around the cash register can be achieved.

<3. Operation example>
Hereinafter, the operation of each device constituting the store sales management system according to this example will be described.

  First, transaction processing with a customer in a store will be briefly described. This transaction process is equivalent to the transaction process performed at a known POS terminal. In the store, the cashier performs an input operation to input the goods to be traded to the POS terminal 4. This input operation is, for example, an operation of reading a barcode attached to a commodity to be traded by a barcode reader connected to the POS terminal 4 or a commodity button set in the operation unit provided on the POS terminal 4 Is an operation to press the key. The POS terminal 4 performs product registration processing for registering the product input by the cashier, and executes settlement processing when registration of the product by the cashier is completed.

  The POS terminal 4 calculates the transaction amount of the transaction of the product registered by the cashier, and waits for the settlement type (cash, credit card, or electronic money) of the transaction amount to be input. When the settlement type of the transaction amount is inputted by the cashier, the POS terminal 4 settles the transaction amount in the inputted settlement type. When the input payment type is not cash but a credit card or electronic money, the POS terminal 4 performs a payment process in cooperation with the total data input device 3. The authentication processing of the transaction by the credit card and the authentication processing of the transaction by the electronic money are known and therefore the description thereof is omitted here.

  When the settlement process is completed, the POS terminal 4 stores transaction data (for example, transaction date, product code of the traded product, transaction amount, payment type, etc.) for the current transaction.

  In addition, the POS terminal 4 stores transaction data even for a transaction canceled because the transaction amount can not be settled. The transaction data of the canceled transaction includes data indicating that the transaction is not completed.

  Therefore, the POS terminal 4 stores, for each processed transaction, transaction data concerning the transaction.

  Further, when the POS terminal 4 performs an operation for issuing a settlement journal, the POS terminal 4 creates aggregation data in which sales are aggregated based on stored transaction data, and issues a settlement journal on which this aggregation data is printed. As described above, the settlement journal issued by the POS terminal 4 has the format shown in FIGS. 5 (A) to 5 (C).

  Next, the operation of the settlement journal processing device 2 will be described. FIG. 8 is a flowchart showing a first report data notification process in the settlement journal processing device. When the input operation according to the execution of the first report data notification process is performed in the operation unit or the like (not shown), the settlement journal processing device 2 executes the first report data notification process. The settlement journal processing device 2 waits for an image of the settlement journal issued by the POS terminal 4 to be input to the image input unit 23 (s1). The settlement journal processing device 2 performs character recognition processing on the image of the settlement journal input to the image input unit 23 (s2). The character recognition unit 21a executes the character recognition process according to s2. The settlement journal processing device 2 recognizes the characters printed on the settlement journal, the image of which is input to the image input unit 23 in s1, by executing the character recognition processing according to s2. That is, it recognizes the aggregation item and the amount of the aggregation item.

  The settlement journal processing device 2 generates first report data according to the stored generation rule (s3). In s3, the amount of money of each item of the first report data is acquired. The first report data generation unit 21b executes a first report data generation process according to s3. The settlement journal processing device 2 transmits the first report data generated in s3 as text data to the management server 1 (s4), and ends this processing. At s4, the first report data is transmitted with the store code and the corresponding date of the first report data added.

  The management server 1 stores the first report data transmitted from the settlement journal processing device 2 in the first report data storage DB 14.

  As described above, in the store, if the operator (the manager of the store or the store clerk) performs an operation of inputting the image of the settlement journal issued by the POS terminal 4 into the settlement journal processing device 2, the first report data is managed. It can be sent to the server 1. That is, the workload on the operator for transmitting the first report data to the management server 1 can be reduced.

  Further, since the first report data is transmitted as text data to the management server 1, it is possible to suppress an increase in traffic on the communication path with the management server 1.

  Next, the operation of the total data input device 3 will be described. FIG. 9 is a flowchart showing a second report data notification process in the total data input device. The aggregation data input device 3 executes the second report data notification process when an input operation for executing the second report data notification process is performed in the operation unit 34. The aggregated data input device 3 receives an input of aggregated data (s11). In s11, the store operator (store manager or store clerk) operates the input device of the operation unit 34 while referring to the settlement journal issued by the POS terminal 4, and the printing is performed on the settlement journal Enter the amount for each summary item.

  As described above, in s11, the operator of the store refers to the settlement journal issued by the POS terminal 4, calculates the amount of money for each predetermined item, and inputs the amount of money calculated by the operation unit 34. You may

  The tabulated data input device 3 generates second report data according to the stored generation rule (s12). In s12, the amount of money of each item of 2nd report data is acquired using the amount of money of each total item which received the input in s11. The second report data generation unit 31b executes a second report data generation process according to s12.

  The tabulated data input device 3 waits for an input operation for confirmation or correction to be performed in the operation unit 34 (s13). When the input operation for correction is performed, the total data input device 3 receives an input for correction of the amount for each total item of total data input at that time (s15), and the subsequent processing is performed in s12. Run.

  In addition, when the input operation according to determination is performed, the total data input device 3 transmits the second report data generated in the most recent s12 as text data to the management server 1 (s14), and ends this processing. At s14, the second report data is transmitted by adding the store code and the corresponding date of the second report data.

  The aggregation data input device 3 is configured such that the display unit 35 displays the amount of each aggregation item input in s11 and the amount of each item of the second report data generated in s12 on the screen of the display unit. May be With this configuration, it is possible to assist the store operator to confirm the presence or absence of an input error.

  The management server 1 stores the second report data transmitted from the tally data input device 3 in the second report data storage DB 15.

  As described above, in the store, the operator (the manager of the store or the store clerk) operates the input device of the operation unit 34 while referring to the settlement journal issued by the POS terminal 4 and is printed on the settlement journal The second report data can be transmitted to the management server 1 by inputting the amount of money for each aggregation item. The work for transmitting the second report data to the management server 1 has been performed in the conventional system, and does not increase the work burden on the operator.

  The above-described configuration is such that the operator of the store calculates the amount of money for each predetermined item with reference to the settlement journal issued by the POS terminal 4 and inputs the amount of money calculated by the operation unit 34. Nor does it increase the workload of the operator.

  Further, since the second report data is also transmitted as text data to the management server 1 in the same manner as the first report data described above, it is possible to suppress an increase in traffic on the communication path with the management server 1.

  Next, the collation processing in the management server 1 will be described. FIG. 10 is a flowchart showing the matching process in the management server. The management server 1 determines a matching date for matching sales of each store (s21). The management server 1 receives an input operation for specifying a collation date by the operator in the operation unit 16. Also, the management server 1 may be configured to determine the day before the matching process is performed on the matching date.

  The management server 1 determines a target store to which the report data is to be collated (s22). In s22, one selected store is determined as a target store among stores (unprocessed stores) in which daily data of the match date determined in s21 is not matched. The management server 1 reads out, from the first report data storage DB 14, the first report data of the collation date determined in s21, and the second report data of the collation date determined in s21, for the target store determined in s22. It reads from 2nd report data storage DB15 (s23). As described above, the first report data and the second report data are data obtained for the same items (in this example, total sales, cash sales, credit sales, electronic money sales, etc.) It is. The management server 1 collates whether the 1st report data of the collation date determined by s21 and 2nd report data correspond about the object shop determined by s22 (s24). If, in s24, the management server 1 determines that the first report data and the second report data on the matching date determined in s21 match for the target store determined in s22, the presence or absence of an unprocessed store Is determined (s25), and if there is an unprocessed store, the process returns to s22. Further, the management server 1 ends the present process if there is no unprocessed store. The collation part 11a performs the process concerning s21-s25 mentioned above.

  In addition, when the management server 1 determines that the first report data of the matching date determined in s21 does not match the second report data for the target store determined in s22 in s24, the responsibility of the target store The user is notified that the first report data of the matching date and the second report data do not match (s26), and it is determined in s25 whether there is an unprocessed store. In s26, an e-mail in which the destination is the e-mail address of the corresponding store stored in the store information storage DB 13 notifies that the first report data of the check date and the second report data do not match. Do. In the e-mail text, the collation date, the first report data, and the second report data are entered. Therefore, the person in charge of the store who received this notification (e-mail) can confirm the items having mismatched amounts in the first report data and the second report data of the matching date by looking at the e-mail. .

  It should be noted that the notification that the first report data and the second report data do not match may be made using another communication means such as fax or telephone.

  The person in charge of the store who is notified that the first report data of the matching date and the second reporting data do not match is at least one of the first reporting data of the matching date or the second reporting data. It correct | amends and resends the 1st report data of a collation date, and 2nd report data to the management server 1. FIG.

  Also, if the person in charge of the store who notified that the first report data and the second report data do not match indicate that the correction content is communicated by e-mail, fax, telephone, etc. The operator of the company may correct the first report data of the store stored in the management server 1 or the second report data according to the correction content.

  As described above, in the store sales management system according to this example, the store side performs an operation for transmitting the first report data to the management server 1 by an image obtained by imaging a settlement journal with a camera or a settlement journal by an image scanner. Can be input to the settlement journal processing device 2. That is, the transmission of the first report data to the management server 1 can be performed by a simple operation of acquiring an image of the settlement journal and inputting the acquired image to the settlement journal processing device 2.

  Further, in the store sales management system according to this example, the shop side performs the work for transmitting the second report data to the management server 1 by the same work as the conventional one, so the transmission of the second report data There is no increase in the work burden on

  Therefore, on the shop side, the first report data and the second report data can be transmitted to the management server 1 by a simple operation. Further, since the first report data and the second report data transmitted to the management server 1 are text data, the management server 1 and the settlement journal processing device 2 and the total data input device 3 of each store The traffic on the communication channel is reduced. In this way, it is possible to manage the sales of the store without preventing an increase in the operation cost and without reducing the efficiency of the store closing operation.

  Furthermore, on the developer side, the management server 1 efficiently performs the comparison between the first report data of each store and the second report data without human intervention.

<4. Modified example>
The store sales management system according to this modification has the configuration shown in FIG. 1 as in the above-described example. Moreover, the management server 1 of this modification is a structure shown in FIG. 2 similarly to the example mentioned above. Further, the settlement journal processing device 2 of this modification has the configuration shown in FIG. 6 as in the above-described example. Moreover, the total data input device 3 of this modification is a structure shown in FIG. 7 similarly to the example mentioned above. Further, the settlement journal processing device 2 of this modification executes the first report data notification processing shown in FIG. 8 as in the above-described example. Furthermore, the aggregate data input device 3 of this modification executes the second report data notification process shown in FIG. 9 as in the above-described example.

  The management server 1 of this modification executes the verification process shown in FIG. 11 in place of the verification process shown in FIG. The verification process of the management server 1 according to this modification will be described with reference to FIG.

  The management server 1 determines a matching date for matching the daily sales of each store (s31). s31 is the same processing as s21 in the above-described example. The management server 1 determines a target store to which daily meter data is to be collated (s32). s32 is the same process as s22 in the above-described example. The management server 1 reads out the first report data of the collation date determined in s31 from the first report data storage DB 14 for the target store determined in s32, and the second report data of the collation date determined in s31. It reads from 2nd report data storage DB15 (s33). s33 is processing similar to s23 in the above-described example.

  The display unit 17 displays a screen on which the first report data and the second report data are arranged on the display (s34). Further, on this screen, buttons of “OK” and “NG” are displayed. FIG. 12 is a diagram showing an example of a screen displayed on the display in s34.

  The operator visually confirms whether the first report data displayed on the display and the second report data match. The operator operates the "OK" button if the two data match, and operates the "NG" button if the two data do not match.

  The management server 1 waits for the operation of the "OK" button or the "NG" button (s35, s36). When the “OK” button is operated, the management server 1 determines the presence or absence of an unprocessed store (s37), and if there is an unprocessed store, the process returns to s32. s37 is processing similar to s25 of the above-mentioned example. In addition, when the “NG” button is operated, the management server 1 notifies the person in charge of the target store that the first report data of the matching date and the second report data do not match. (S38) In s37, the presence or absence of an unprocessed store is determined. s38 is processing similar to s26 of the example mentioned above.

  The management server 1 according to this modification may have a configuration in which the control unit 11 does not have the collation unit 11a.

  In addition, another modification will be described. The store sales management system according to this modification is configured such that the settlement journal processing device 2 is installed in an office of a shopping center, and the settlement journal image reading device 2a is installed in each store.

  Also in this modification, the totalized data input device 3 and the POS terminal 4 are installed at each store. The tally data input device 3 and the POS terminal 4 have the same configuration as that of the above-described embodiment.

  The settlement journal image reader 2 a reads the image of the settlement journal issued by the POS terminal 4, and outputs the read image to the settlement journal processing device 2. For example, the checkout journal image reader 2a has a configuration including an imaging unit and an output unit that outputs an image captured by the imaging unit, and a terminal such as a mobile phone or a smart phone is a special application (such as an application for character recognition) Can be used without installing

  The settlement journal processing device 2 of this modification has almost the same configuration as the above example, and when the image of the settlement journal is input from the settlement journal image reading device 2a of one of the stores, the process shown in FIG. Run. The settlement journal processing device 2 of this modification stores the first report data generation rule for each shop, and generates the first report data generation rule according to the shop to which the image of the settlement journal is input. Generate the first report data.

  The settlement journal image reading device 2a inputs the shop code to the settlement journal processing device 2 together with the image of the settlement journal.

  In this modification, since it is not necessary to install the settlement journal processing device 2 in each store, the cost for system construction can be reduced.

  The present invention is not limited directly to the above-described embodiment. In practice, the structural elements can be modified without departing from the spirit of the invention. In addition, various inventions can be formed by appropriate combinations of a plurality of components disclosed in the above embodiments. For example, some components may be deleted from all the components shown in the embodiment. Furthermore, components in different embodiments may be combined as appropriate.

Furthermore, the correspondence between the configuration according to the present invention and the configuration according to the above-described embodiment can be described as the following supplementary notes.
<Supplementary Note>
A store sales management system in which a settlement journal processing device (2) and a totalized data input device (3) are communicably connected to a management server (1) via a network (5),
The settlement journal processing device (2)
An image input unit (23) into which an image of a settlement journal, on which aggregated data obtained by aggregating sales of transactions processed in a store are printed;
Character recognition processing is performed on the image of the settlement journal input to the image input unit (23), and an amount of money is acquired for each predetermined setting item based on the result of the character recognition processing. A first report data generation unit (21b) for generating first report data in which the amount of money acquired for each setting item is associated;
A first communication unit (22) for transmitting the first report data generated by the first report data generation unit (21b) to the management server (1);
The aggregated data input device (3) is
An operation unit (34) for receiving an input operation of aggregated data obtained by aggregating sales of transactions processed in the store;
An amount of money is obtained for each setting item based on the total data input by the input operation in the operation unit (34), and second report data in which the amount of money obtained for each setting item is associated is generated. A second report data generation unit (31b)
A second communication unit (32) for transmitting the second report data generated by the second report data generation unit (31b) to the management server (1);
The management server (1) is
A collation unit (11a) that collates the first report data transmitted from the settlement journal processing device (2) with the second report data transmitted from the tally data input device (3) Equipped with
Store sales management system.

DESCRIPTION OF SYMBOLS 1 Management server 2 Settlement journal processing device 2a Settlement journal image reading device 3 Total data input device 4 POS terminal 5 Network 11 Control unit 11a Verification unit 11b Message creation unit 12 Communication unit 13 Store Information storage database 14 First report data storage database 15 Second report data storage database 16 Operation unit 17 Display unit 21 Control unit 21a Character recognition unit 21b First report data generation unit 22 Communication Section 23: Image input section 31: Control unit 31a: Settlement processing section 31b: Second report data generation section 32: Communication section 33: Card data reading section 34: Operation section 35: Display section 50: Imaging device

Claims (8)

A store sales management system in which a settlement journal processing device and an aggregation data input device are communicably connected to a management server via a network.
The settlement journal processing device
An image input unit to which an image of a settlement journal on which aggregated data obtained by aggregating sales of transactions processed in a store is printed;
Character recognition processing is performed on the image of the settlement journal input to the image input unit, and an amount of money is acquired for each predetermined setting item based on the result of the character recognition processing, and the setting is further performed. A first report data generation unit that generates first report data in which the amount of money acquired for each item is associated;
A first communication unit that transmits the first report data generated by the first report data generation unit to the management server;
The aggregated data input device is
An operation unit that receives an input operation of aggregated data obtained by aggregating sales of transactions processed in the store;
A second amount of data is obtained for each of the setting items based on the total data input by the input operation in the operation unit, and second report data is generated in which the amounts of money obtained for each of the setting items are associated. Report data generation unit of
A second communication unit that transmits the second report data generated by the second report data generation unit to the management server;
The management server is
And a collating unit that collates the first report data transmitted from the settlement journal processing device with the second report data transmitted from the tally data input device.
Store sales management system. The management server is
If the check unit determines that the first report data and the second report data do not match in the check of the first report data and the second report data, the fact is It has a notification unit for notifying the set contact of the store,
The store sales management system according to claim 1. A store sales management system in which a settlement journal processing device and an aggregation data input device are communicably connected to a management server via a network.
The settlement journal processing device
An image input unit to which an image of a settlement journal on which aggregated data obtained by aggregating sales of transactions processed in a store is printed;
Character recognition processing is performed on the image of the settlement journal input to the image input unit, and an amount of money is acquired for each predetermined setting item based on the result of the character recognition processing, and the setting is further performed. A first report data generation unit that generates first report data in which the amount of money acquired for each item is associated;
A first communication unit that transmits the first report data generated by the first report data generation unit to the management server;
The aggregated data input device is
An operation unit that receives an input operation of aggregated data obtained by aggregating sales of transactions processed in the store;
A second amount of data is obtained for each of the setting items based on the total data input by the input operation in the operation unit, and second report data is generated in which the amounts of money obtained for each of the setting items are associated. Report data generation unit of
A second communication unit that transmits the second report data generated by the second report data generation unit to the management server;
The management server is
The display unit displays a screen in which the first report data transmitted from the checkout journal processing device and the second report data transmitted from the total data input device are associated with each other. ing,
Store sales management system. The first report data generation unit of the settlement journal processing apparatus acquires, for each setting item, the amount of money for the setting item based on the amount of money for one or more items printed on the settlement journal. And
The second report data generation unit of the aggregation data input device applies, for each setting item, an amount of money for the setting item to one or more items of the aggregation data input by the input operation on the operation unit. Get based on the amount of money,
The store sales management system according to any one of claims 1 to 3. The aggregated data input device is
A card data reading unit for reading card data recorded on a settlement card used for settlement of a transaction amount for a transaction;
And a settlement processing unit that settles the transaction amount according to the authentication result of the transaction availability using the card data read by the card data reading unit.
The store sales management system according to any one of claims 1 to 4. The image input unit of the checkout journal processing apparatus receives a captured image of the checkout journal captured by a camera.
The store sales management system according to any one of claims 1 to 5. The settlement journal processing device and the aggregation data input device are communicably connected to the management server via the network,
The settlement journal processing device
When an image of a settlement journal on which aggregated data obtained by aggregating sales of transactions processed in a store is printed is input to the image input unit, character recognition processing is performed on the image of the settlement journal, and the result of the character recognition processing A first report data generation step of acquiring an amount of money for each setting item determined in advance, and further generating first report data in which the amount of money acquired for each setting item is associated;
Performing a first communication step of transmitting the first report data generated in the first report data generation step to the management server in a first communication unit;
The aggregate data input unit is
An amount of money is obtained for each setting item on the basis of aggregated data obtained by totaling sales of the transaction processed in the store, which is input by an input operation at the operation unit, and further, the amount obtained for each setting item is supported. A second report data generation step of generating the second report data indicated by
Performing a second communication step of transmitting the second report data generated in the second report data generation step to the management server in a second communication unit;
The management server
Performing a collating step of collating the first report data transmitted from the settlement journal processing device with the second report data transmitted from the totalized data input device;
Store sales management method. The settlement journal processing device and the aggregation data input device are communicably connected to the management server via the network,
The settlement journal processing device
When an image of a settlement journal on which aggregated data obtained by aggregating sales of transactions processed in a store is printed is input to the image input unit, character recognition processing is performed on the image of the settlement journal, and the result of the character recognition processing A first report data generation step of acquiring an amount of money for each setting item determined in advance, and further generating first report data in which the amount of money acquired for each setting item is associated;
Performing a first communication step of transmitting the first report data generated in the first report data generation step to the management server in a first communication unit;
The aggregate data input unit is
An amount of money is obtained for each setting item on the basis of aggregated data obtained by totaling sales of the transaction processed in the store, which is input by an input operation at the operation unit, and further, the amount obtained for each setting item is supported. A second report data generation step of generating the second report data indicated by
Performing a second communication step of transmitting the second report data generated in the second report data generation step to the management server in a second communication unit;
The management server
Execute a display step of displaying on the display a screen in which the first report data transmitted from the checkout journal processing device and the second report data transmitted from the tally data input device are associated with each other Do,
Store sales management method.

Images