JP2019094167A - Delivery management system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a technique capable of contributing to improvement of security in a delivery management system. SOLUTION: A locking / unlocking device provided in a vehicle that locks / unlocks a predetermined area in response to a request from a terminal used by the user, and a terminal used by a user who delivers a package to the locking / unlocking device. A delivery user terminal that requests locking and unlocking of a predetermined area, and a wearable device carried by a user who delivers a package, at a predetermined shooting start timing related to unlocking the predetermined area by a shooting device and a request. A control unit that starts shooting by the shooting device and ends shooting by the shooting device at a predetermined shooting end timing related to locking of a predetermined area by request, and a transmission unit that transmits an image shot by the shooting device. A wearable device, including, and. [Selection diagram] Fig. 5

Description

  The present invention relates to a delivery management system in which a loading space of a vehicle is used as a delivery site for a load.

  2. Description of the Related Art In recent years, as a means for efficiently delivering a package between a user of a delivery service and a delivery person, development of a delivery system has been advanced in which a loading space of a vehicle designated by the user is used as a delivery location. For example, in patent document 1, when a user who delivers a package (hereinafter, also referred to as a delivery user) delivers a package, it is designated as a terminal used by the delivery user (hereinafter, also referred to as a delivery user terminal). A system has been proposed in which authentication processing is performed with a vehicle communication device mounted on a vehicle, and when the authentication is successful, locking and unlocking of a designated vehicle is possible.

JP, 2006-206225, A

  Here, in the delivery system as described above, when the designated vehicle is unlocked, the delivery user can access the luggage compartment, which may cause the user to have security concerns. Also, in vehicles having a body structure in which the loading space and the cabin are not separated, or in vehicles having a body structure in which a communication port is provided in part of a partition separating the loading space and the cabin, Users may have security concerns because they can access the room.

  The present invention has been made in view of the various situations as described above, and its object is to provide a technology capable of contributing to the improvement of security in a delivery system in which a loading space of a vehicle is used as a delivery place of a load. It is to provide.

  One aspect of the present invention is a delivery management system that uses a predetermined area in a vehicle as a delivery location of a package, provided in the vehicle and locking and unlocking the predetermined area in response to a request from a terminal used by a user. Locking and unlocking device, a terminal used by a user for delivering the package, a delivery user terminal for requesting the locking and unlocking device to lock and unlock the predetermined area, and a user for delivering the package A wearable device comprising: an imaging device; and a start of imaging by the imaging device at a predetermined imaging start timing related to the unlocking of the predetermined region according to the request, and the predetermined region is locked by the request Control unit for ending the photographing by the photographing device at a predetermined photographing end timing related to the image, and transmitting an image photographed by the photographing device A wearable device comprising a signal portion, a delivery management system comprising a.

  According to the present invention, it is possible to contribute to the improvement of security in a delivery management system which uses a load room of a vehicle as a delivery site of a load.

It is a figure showing a schematic structure of a delivery management system concerning an embodiment. It is a block diagram showing roughly an example of composition of a delivery management system concerning an embodiment. It is the schematic which showed arrangement | positioning of each apparatus in a vehicle. It is the flowchart which showed the flow of the animated picture photographing at the time of delivery. It is a figure which shows the flow of operation | movement of the delivery management system at the time of delivery by a delivery user.

  Hereinafter, specific embodiments of the present invention will be described based on the drawings. The dimensions, materials, shapes, relative arrangements, and the like of the component parts described in the present embodiment are not intended to limit the technical scope of the invention to them unless otherwise specified. The following embodiments can be combined as much as possible.

Embodiment
<System outline>
FIG. 1 is a diagram showing a schematic configuration of a delivery management system 1 according to the present embodiment. The delivery management system 1 shares (shares) the loading room (trunk room) of the vehicle 10 designated by the requester between the person who requests the delivery work of the package and the person who has been requested the delivery operation of the package. It is a system which manages a package in delivery service which makes the said cargo room a delivery place. Therefore, "the person who requests delivery of the package" and "the person who is requested to perform the delivery of the package" are users who use the luggage compartment of the vehicle 10, respectively, but in order to distinguish them, It is called a request user, and the latter is called a delivery user. Further, the cargo room is a predetermined area in the vehicle 10 which can arrange a package to be delivered and is configured to be locked and unlocked by the in-vehicle device 10A as described later, and as described later The device 10A is configured to be locked and unlocked. As an example of the predetermined area, in addition to the luggage compartment of the vehicle, a compartment space such as a passenger seat may be used.

  In the example of FIG. 1, the delivery management system 1 includes an in-vehicle device 10A installed in the vehicle 10, a delivery user terminal 200, a wearable device 250, a request user terminal 50, and a server 400. The in-vehicle apparatus 10A, the delivery user terminal 200, the request user terminal 50, and the server 400 are mutually connected by the network N1. The network N1 is, for example, a global public communication network such as the Internet, and a WAN (Wide Area Network) or another communication network may be adopted. The network N1 may also include a telephone communication network such as a mobile phone, and a wireless communication network such as WiFi. Further, the in-vehicle apparatus 10A is connected to the delivery user terminal 200 or the like which is a terminal used by the delivery user via the network N2 including the short distance wireless communication and the like. Although the delivery management system 1 illustratively includes one server 400, two or more servers may be included.

  The server 400 receives the registration of an item to be delivered (hereinafter, also referred to as a package) from the request user terminal 50 which is a terminal used by the request user. The request user uses the service by the delivery management system 1 installed in the request user terminal 50, for example, when having the delivery user deliver the goods purchased as a package at the product purchase site opened by the electronic commerce business as a package. The delivery information about the package can be registered in the server 400 by the application for The delivery information includes, for example, identification information of the requesting user, delivery schedule information, information on the status of the package, and the like. As information on the status, information such as whether or not the delivery of the package has been completed can be exemplified.

When server 400 receives a request for delivery of a package from requesting user terminal 50, if the delivery place is vehicle 10, delivery user terminal 200 transmits authentication information for locking and unlocking the loading space of vehicle 10 containing the package. Send to The server 400 transmits, to the delivery user terminal 200, the authentication information of the vehicle 10 associated with the identification information of the request user based on the identification information of the request user included in the delivery information. The delivery user can access the luggage compartment of the vehicle 10 to deliver the package by locking and unlocking the luggage compartment of the vehicle 10 using the authentication information received by the delivery user terminal 200. Here, the authentication information is transferred from the delivery user terminal 200 to the in-vehicle apparatus 10A by near-field wireless communication, and performs authentication processing by the in-vehicle apparatus 10A to execute the lock and unlock processing of the loading space of the vehicle 10 in the in-vehicle apparatus 10A. Digital information. Further, the locking and unlocking process of the luggage compartment of the vehicle 10 is a process of locking and unlocking the door of the luggage compartment of the vehicle 10 storing the luggage by the on-vehicle device 10A described in detail later.

  FIG. 2 is a block diagram schematically showing an example of the configuration of each of the in-vehicle device 10A, the delivery user terminal 200, the wearable device 250, the request user terminal 50, and the server 400 that constitute the delivery management system 1 according to the present embodiment. is there.

  The in-vehicle device 10A includes a key unit 100 and a locking and unlocking device 300. The key unit 100 has a wireless interface similar to that of a smart key electronic key (hereinafter referred to as a portable device), and uses a physical key by communicating with the locking / unlocking device 300 possessed by the in-vehicle device 10A. Therefore, it is possible to lock and unlock the loading space of the vehicle 10 and the passenger compartment (hereinafter sometimes referred to as "locking and unlocking of the vehicle 10 when there is no need to distinguish between the loading space and the passenger compartment"). In addition, the key unit 100 performs near field communication with a portable terminal such as the delivery user terminal 200, and determines whether or not to behave as the electronic key of the vehicle 10 based on the result of authenticating the delivery user terminal 200. Do.

  When accessing the loading space of the vehicle 10 for delivery of a package, the delivery user terminal 200 causes the server 400 to issue authentication information for locking and unlocking the loading space as described above. Then, the authentication information transmitted from the delivery user terminal 200 to the key unit 100 is collated with the authentication information stored in advance in the key unit 100. If the authentication process is successful, the delivery user terminal 200 is authenticated as a terminal that operates the in-vehicle apparatus 10A properly. When the delivery user terminal 200 is authenticated, the key unit 100 transmits the key ID of the vehicle 10 stored in advance in the key unit 100 and associated with the authentication information to the locking / unlocking device 300 together with the locking signal or the unlocking signal. Do. In the following description, the locking signal and the unlocking signal are collectively referred to as a locking and unlocking signal. The term lock and unlock signal refers to at least one of a lock and unlock signal. The locking and unlocking device 300 locks and unlocks the vehicle 10 when the key ID received from the key unit 100 matches the key ID stored in advance in the locking and unlocking device 300.

Here, the details of the locking and unlocking device 300 will be described. The locking and unlocking apparatus 300 is an apparatus for locking and unlocking the door of the compartment and the luggage compartment of the vehicle 10. For example, the door of the vehicle 10 is locked or unlocked in response to a locking signal and an unlocking signal transmitted from a portable device corresponding to the vehicle 10 via radio waves of high frequency (Radio Frequency, hereinafter referred to as RF) band. Do. In addition, it has a function of transmitting radio waves in a low frequency (hereinafter referred to as LF) band for searching for a portable device.

  In the present embodiment, the key unit 100 controls the locking and unlocking of the door of the vehicle 10 by transmitting and receiving radio waves of the RF band and the LF band to and from the locking and unlocking apparatus 300 instead of the above-described portable device. Hereinafter, the communication destination of the locking and unlocking apparatus 300 is limited to the key unit 100 unless otherwise noted.

The locking and unlocking apparatus 300 includes an LF transmitter 301, an RF receiver 302, a verification ECU 303, a body ECU 304, and a door lock actuator 305. The LF transmitter 301 is a means for transmitting a radio wave in a low frequency band (for example, 100 KHz to 300 KHz) for searching (polling) the key unit 100. The LF transmitter 301 is incorporated, for example, in the vicinity of a center console or a steering wheel in a vehicle compartment. The RF receiver 302 is a means for receiving radio waves of a high frequency band (for example, 100 MHz to 1 GHz) transmitted from the key unit 100. The RF receiver 302 is incorporated anywhere in the vehicle cabin.

  The verification ECU 303 performs control to lock and unlock the door of the compartment and the luggage compartment of the vehicle 10 based on the signal (locking signal or unlocking signal) transmitted from the key unit 100 via the radio wave of the RF band. It is a computer. The verification ECU 303 is configured by, for example, a microcomputer.

  The collation ECU 303 authenticates that the locking / unlocking signal transmitted from the key unit 100 is transmitted from a valid device. Specifically, it is determined whether or not the key ID included in the locking / unlocking signal matches the key ID stored in advance in the storage unit (not shown) of the verification ECU 303. And collation ECU303 transmits an unlocking command or a locking command to body ECU304 based on the result of this judgment. The unlocking command or the locking command is transmitted via an in-vehicle network such as a CAN (Controller Area Network).

  FIG. 3 is a schematic view showing the arrangement of each device in the vehicle 10. As shown in FIG. The door lock actuator 305 is a door of the vehicle 10 (a compartment door that is opened and closed when getting in and out of a passenger compartment that is a passenger space, and a loading room door 16 that opens and closes when loading and unloading of luggage to the loading space 15) Is an actuator for locking and unlocking. Door lock actuator 305 operates based on a signal transmitted from body ECU 304. FIG. 3 shows a door lock actuator 305 that locks and unlocks the luggage compartment door 16.

  The body ECU 304 is a computer that performs body control of the vehicle 10. The body ECU 304 controls the door lock actuator 305 based on the unlocking command or the locking command received from the verification ECU 303 to simultaneously or independently unlock and lock the cabin door and the luggage compartment door 16 of the vehicle 10. It has the function to do. The verification ECU 303 and the body ECU 304 may be integrated.

  Next, the key unit 100 will be described. The key unit 100 is a device disposed at a predetermined position (for example, in a glove box) in a vehicle compartment of the vehicle 10. The key unit 100 has a function of performing near field communication with the delivery user terminal 200 and the like to authenticate the delivery user terminal 200, and a function of transmitting a lock / unlock signal using radio waves in the RF band based on the authentication result. have. The key unit 100 includes an LF receiver 101, an RF transmitter 102, a short distance communication unit 103, and a control unit 104.

  The LF receiver 101 is a means for receiving a polling signal transmitted from the locking and unlocking apparatus 300 via an electric wave of the LF band. The LF receiver 101 has an antenna (hereinafter referred to as an LF antenna) for receiving radio waves in the LF band. The RF transmitter 102 is means for transmitting a locking / unlocking signal to the locking / unlocking apparatus 300 via radio waves in the RF band.

  The short distance communication unit 103 is means for communicating with the delivery user terminal 200. The short distance communication unit 103 performs communication in a short distance (the degree to which communication can be performed inside and outside the vehicle) using a predetermined wireless communication standard. In the present embodiment, the short distance communication unit 103 performs data communication according to the Bluetooth (registered trademark) Low Energy standard (hereinafter, BLE). BLE is a low-power communication standard based on Bluetooth, and has the feature that communication can be started immediately by detecting a partner without requiring pairing of devices. Although BLE is illustrated in this embodiment, other wireless communication standards can also be used. For example, near field communication (NFC), ultra wide band (UWB), WiFi (registered trademark), or the like can be used.

The control unit 104 performs near field communication with the delivery user terminal 200 via the near field communication unit 103, and performs control for authenticating the delivery user terminal 200 and control for transmitting a lock / unlock signal based on the authentication result. It is. The control unit 104 is configured by, for example, a microcomputer.

  The control unit 104 includes a storage unit 1041 and an authentication unit 1042. The storage unit 1041 stores a control program for controlling the key unit 100. The control unit 104 may realize various functions including the authentication unit 1042 by executing a control program stored in the storage unit 1041 by a CPU (not shown). For example, the control unit 104 has a function of receiving a polling signal transmitted from the locking and unlocking apparatus 300 as an electric wave in the LF band via the LF receiver 101, and transmits the unlocking signal as an electric wave in the RF band to the locking and unlocking apparatus 300 A function to transmit via the machine 102, a function to process communication with the delivery user terminal 200 via the short distance communication unit 103, and a lock and unlock signal when the authentication of the delivery user terminal 200 by the authentication unit 1042 succeeds. To realize the functions

  The authentication unit 1042 authenticates the delivery user terminal 200 based on the authentication information included in the locking request or the unlocking request (hereinafter collectively referred to as a locking / unlocking request) transmitted from the delivery user terminal 200. Specifically, the authentication information stored in the storage unit 1041 is compared with the authentication information transmitted from the delivery user terminal 200, and when they are in a predetermined relationship, it is determined that the authentication is successful. If both pieces of authentication information do not satisfy the predetermined relationship, it is determined that the authentication fails. Here, in addition to the case where the authentication information stored in the storage unit 1041 matches the authentication information transmitted from the delivery user terminal 200, the predetermined relationship means predetermined encryption using two authentication information. When the processing results such as decryption match, the case where the result of performing the decryption processing on one of the two pieces of authentication information matches the other is included.

  When the authentication unit 1042 succeeds in authenticating the delivery user terminal 200, the lock / unlock signal generated in response to the request received from the delivery user terminal 200 is transmitted to the lock / unlock apparatus 300 via the RF transmitter 102. Hereinafter, the authentication information stored in the key unit 100 will be referred to as device authentication information, and the authentication information transmitted from the delivery user terminal 200 or the like will be referred to as terminal authentication information, as necessary for explanation.

  In addition, the key unit 100 transmits the above key ID to the locking and unlocking apparatus 300 together with the locking and unlocking signal. The key ID may be stored in advance in the key unit 100 in the form of plaintext, or may be stored in the state of being encrypted by an encryption unique to the delivery user terminal 200 or the like. When the key ID is stored in an encrypted state, the key ID encrypted by the authentication information transmitted from the delivery user terminal 200 or the like may be decrypted to obtain the original key ID.

  As described above, the on-vehicle apparatus 10A operates the locking and unlocking apparatus 300 through the authentication processing by the key unit 100 starting from the authentication information transmitted from the delivery user terminal 200, and dissolves the compartment and the cargo room of the vehicle 10. Execute a series of processes to lock.

  Next, the delivery user terminal 200 will be described. The delivery user terminal 200 is, for example, a small computer such as a smartphone, a mobile phone, a tablet terminal, a personal information terminal, or a wearable computer (smart watch or the like). The delivery user terminal 200 may be a personal computer (PC) connected to the server 400 via the network N1 such as the Internet, which is a public communication network. The delivery user terminal 200 includes a short distance communication unit 201, a communication unit 202, a control unit 203, and an input / output unit 204.

The short distance communication unit 201 is means for performing communication with the key unit 100 according to the same communication standard as the short distance communication unit 103 of the key unit 100. A network formed between the short distance communication unit 201 and the key unit 100 is represented by N2 in FIG. The communication unit 202 is communication means for connecting the delivery user terminal 200 to the network N1. In the present embodiment, communication can be performed with another device (for example, the server 400 or the like) via the network N1 using a mobile communication service such as 3G (3rd Generation) or LTE (Long Term Evolution).

  The control unit 203 is a computer that controls the delivery user terminal 200. For example, the control unit 203 performs the process of acquiring the terminal authentication information described above, the process of generating a lock / unlock request including the acquired terminal authentication information, the process of transmitting the generated lock / unlock request to the key unit 100, which will be described later. A process of transmitting image data to the server 400 is performed. The control unit 203 is constituted by, for example, a microcomputer, and has a function for performing the above-described various processes by causing a CPU (all not shown) to execute a program stored in a storage unit (ROM or the like). Is realized.

  The control unit 203 also performs interaction with the delivery user via the input / output unit 204. The input / output unit 204 is means for receiving an input operation performed by the delivery user and presenting information to the delivery user. Specifically, it comprises a touch panel and its control means, a liquid crystal display and its control means. A touch panel and a liquid crystal display consist of one touch panel display in this embodiment.

  The control unit 203 displays an operation screen on the input / output unit 204, and generates a lock / unlock request according to the operation performed by the delivery user. For example, the control unit 203 outputs, to the touch panel display, an icon for unlocking, an icon for locking, etc., and generates an unlocking request or a locking request based on an operation performed by the delivery user. . The operation performed by the delivery user is not limited to that via the touch panel display. For example, a hardware switch or the like may be used.

  Further, the control unit 203 performs processing for acquiring terminal authentication information from the server 400. The terminal authentication information is not the information (key ID) for the lock / unlock apparatus 300 to authenticate the key unit 100, but the information for the key unit 100 to authenticate the delivery user terminal 200 (for example, mounted on the vehicle 10) Authentication information corresponding to authentication information unique to the key unit 100). Specifically, the control unit 203 transmits a request for issuing terminal authentication information to the server 400 via the communication unit 202. The “issue request of terminal authentication information” mentioned here includes identification information of the delivery user terminal 200 and a signal for requesting issuance of terminal authentication information unique to the key unit 100. The server 400 having received the request for issuing terminal authentication information acquires terminal authentication information unique to the key unit 100 mounted on the vehicle 10, and transmits the acquired terminal authentication information to the delivery user terminal 200. Thereby, on the delivery user terminal 200, an operation of unlocking the vehicle 10 becomes possible.

  The terminal authentication information acquired by the delivery user terminal 200 in the present embodiment is a one-time key which is invalidated by using the lock of the luggage compartment door 16 as the delivery user's delivery work ends. The terminal authentication information is not limited to the one-time key as described above, and may be a limited key that is valid only in a predetermined time zone. Then, regardless of whether the terminal authentication information is a one-time key or a limited key, device authentication information corresponding to the terminal authentication information is stored in the key unit 100 in advance.

Next, the wearable device 250 will be described. The wearable device 250 is configured to be carried by a delivery user by being attached to, for example, glasses, a hat, clothes, etc., and includes a short distance communication unit 251, a control unit 252, and an imaging device 253. The short distance communication unit 251 is a unit that communicates with the delivery user terminal 200 according to the same communication standard as the short distance communication unit 201 of the delivery user terminal 200. The imaging device 253 is provided at such a position and orientation that it can be determined from the captured image that the delivery user has placed the package in the luggage room 15 when delivering the package. The imaging device 253 is a camera that performs imaging using an imaging element such as, for example, a charge coupled device (CCD) image sensor or a complementary metal oxide semiconductor (CMOS) image sensor. The image obtained by shooting may be either a still image or a moving image, but in the present embodiment, the shooting device 253 shoots a moving image. The control unit 252 controls the photographing by the photographing device 253 and the communication by the short distance communication unit 251. The image captured by the imaging device 253 is sent by the control unit 252 to the delivery user terminal 200 via the short distance communication unit 251, and is further sent from the delivery user terminal 200 to the server 400. Then, this image is stored in the storage unit 404 of the server 400 described later. The wearable device 250 and the delivery user terminal 200 may be integrated.

  Further, the request user terminal 50 may be a small computer such as a smart phone, a mobile phone, a tablet terminal, a personal information terminal, a wearable computer (smart watch etc.) as in the case of the delivery user terminal 200. It may be. The request user terminal 50 can lock and unlock the luggage compartment door 16 in the same manner as the delivery user terminal.

  The server 400 has a communication unit 401. The communication unit 401 connects to another device, and performs communication between the server 400 and another device (for example, the delivery user terminal 200). The communication unit 401 is, for example, a LAN (Local Area Network) interface board, or a wireless communication circuit for wireless communication. The LAN interface board and the wireless communication circuit are connected to a network N1 such as the Internet which is a public communication network.

  Furthermore, the server 400 has a DB 403 (database) for storing various information in its auxiliary storage unit. The DB 403 stores a request user ID, delivery date, delivery location, delivery status, package attribute, and the like. The DB 403 links the request user to the delivery information. In addition, the DB 403 also stores vehicle management information in which the requesting user and the vehicle 10 as a corresponding delivery location are linked. Then, the control unit 402 transmits a delivery instruction to the delivery user terminal 200 so that the delivery user can deliver the package to the vehicle 10 based on the delivery information and the vehicle management information linked to the request user. Do.

  Furthermore, the DB 403 stores identification information of a user who uses the vehicle 10 (for example, a delivery user who delivers a package to the vehicle 10, a request user who collects the delivered package), a corresponding password, and the like. Moreover, DB403 stores the authentication information of the vehicle 10 corresponded to terminal authentication information. The authentication information of the vehicle 10 is information associated with the identification information (key ID) of the vehicle 10, and can be, for example, identification information unique to the key unit 100 of the in-vehicle apparatus 10A.

  The control unit 402 also manages the issuance of authentication information for locking and unlocking the vehicle 10. Specifically, the control unit 402 receives, from the delivery user terminal 200, a transmission request for authentication information for locking and unlocking the vehicle 10. The control unit 402 receives the transmission request of the authentication information and the information of the delivery user terminal 200 which is the transmission destination of the authentication information. The control unit 402 transmits the authentication information (terminal authentication information) corresponding to the key unit 100 to the delivery user terminal 200. In addition, the control unit 402 stores an image, which is photographed by the photographing device 253 of the wearable device 250 and sent through the delivery user terminal 200, in the storage unit 404.

Next, the photographing operation of the wearable device 250 according to the present embodiment will be described. The control unit 252 of the wearable device 250 performs moving image shooting by the imaging device 253 in response to the delivery user terminal 200 making a lock / unlock request to the in-vehicle device 10A. Specifically, in response to the control unit 203 of the delivery user terminal 200 making an unlocking request to the key unit 100, the control unit 203 of the delivery user terminal 200 transmits a notification to start moving image shooting to the wearable device 250 Do. When the short distance communication unit 251 receives this notification, the control unit 252 of the wearable device 250 sends a signal for starting moving image shooting to the imaging device 253. Upon receiving this signal, the imaging device 253 starts capturing a moving image. Thereafter, along with the control unit 203 of the delivery user terminal 200 making a lock request to the key unit 100, the control unit 203 of the delivery user terminal 200 transmits a notification to finish moving image shooting to the wearable device 250. When the short-distance communication unit 251 receives this notification, the control unit 252 of the wearable device 250 sends a signal for ending the moving image shooting to the imaging device 253. Upon receiving this signal, the imaging device 253 ends the imaging. Further, the control unit 252 sends the moving image captured by the imaging device 253 to the delivery user terminal 200 as image data. This image data is further sent by the delivery user terminal 200 to the server 400. The control unit 252 of the wearable device 250 controls the imaging device 253 in this manner, whereby the “control unit” according to the present invention is realized. Further, when the short distance communication unit 251 sends the image data, the “transmission unit” according to the present invention is realized.

  In the server 400, after receiving the image data by the communication unit 401, the control unit 402 causes the storage unit 404 to store the image data. This image data may be transmitted to the request user terminal 50, for example, when there is a request of the request user. By storing at least the image data in the storage unit 404, it is possible to leave evidence showing the state at the time of delivery.

  FIG. 4 is a flowchart showing the flow of moving image shooting at the time of delivery. The flowchart illustrated in FIG. 4 is executed in the wearable device 250. In step S101, the control unit 252 determines whether or not there is a shooting start notification from the delivery user terminal 200. The imaging start notification is a notification made in response to the unlocking request from the delivery user terminal 200 to the key unit 100, and the delivery user terminal 200 instructs the wearable device 250 to start moving image shooting. Notification. In step S101, the control unit 252 determines whether it is time to start shooting by the shooting device 253. If a negative determination is made in step S101, the present flowchart is ended. On the other hand, when an affirmative determination is made in step S101, the process proceeds to step S102, and the control unit 252 controls the imaging device 253 to start shooting of a moving image.

  Next, in step S103, the control unit 252 determines whether or not there is a shooting end notification from the delivery user terminal 200. The imaging completion notification is a notification made in response to a lock request from the delivery user terminal 200 to the key unit 100, and the delivery user terminal 200 instructs the wearable device 250 to finish moving image shooting. It is a notice. In step S103, the control unit 252 determines whether it is the end timing of shooting of a moving image by the shooting device 253. If a negative determination is made in step S103, shooting of a moving image by the imaging device 253 is continued, while if a positive determination is made, the process proceeds to step S104.

  In step S104, the control unit 252 controls the photographing device 253 to end the photographing of the moving image, and sends the moving image photographed by the photographing device 253 to the delivery user terminal 200 via the short distance communication unit 251. The image thus sent to delivery user terminal 200 is further sent to server 400 and stored in server 400.

Next, the operation of the delivery management system 1 at the time of delivery by the delivery user will be described based on FIG. In the flow shown in FIG. 5, when the delivery user reaches near the vehicle 10 in order to deliver the package according to the delivery request from the requesting user, the process of S11, ie, authentication from the delivery user terminal 200 to the server 400. Information issuance request is executed. Then, the server 400 issues the authentication information of the vehicle 10 associated with the identification information of the request user based on the identification information of the request user included in the delivery information (processing of S12).

  Then, in S13, the issued authentication information is transmitted to the delivery user terminal 200. As described above, when the authentication information transmitted from the server 400 is received by the delivery user terminal 200, the delivery user terminal 200 can perform the locking and unlocking operation of the luggage compartment 15 of the vehicle 10.

  Next, in S21 to S24, processing for unlocking the luggage compartment 15 of the vehicle 10 using the delivery user terminal 200 is performed. In the process of S21 to S24, the delivery user terminal 200 is moved by the delivery user to a position where the short distance wireless communication between the key unit 100 of the vehicle 10 and the delivery user terminal 200 is established. I assume.

  When the delivery user performs an operation to unlock the vehicle 10 through the input / output unit 204 of the delivery user terminal 200, the delivery user terminal 200 transmits an unlock request including authentication information to the key unit 100 in S21. Do. Then, when the unlock request transmitted from the delivery user terminal 200 is received by the key unit 100, the key unit 100 stores the authentication information (terminal authentication information) included in the unlock request and the storage unit 1041 in S22. The authentication process is performed by comparing the received authentication information (device authentication information). If the authentication of both authentication information is successful, the key unit 100 transmits an unlock signal and a key ID to the locking and unlocking apparatus 300 in S23. When the unlocking signal and the key ID transmitted from the key unit 100 are received by the locking and unlocking apparatus 300, the locking and unlocking apparatus 300 performs an authentication process based on the received key ID in S24. As a result, when the authentication is successful, the luggage compartment 15 of the vehicle 10 is unlocked. At this time, the locking and unlocking device 300 may perform an answer back or the like on the key unit 100.

  In S31 to S38, a process for locking the vehicle 10 using the delivery user terminal 200 and a process related to the locking are performed. After the delivery user opens the loading room door 16 by the unlocking process and performs a predetermined delivery operation, the loading room door 16 is closed and the vehicle 10 is locked via the input / output unit 204 of the delivery user terminal 200. When the operation is performed, the delivery user terminal 200 transmits a lock request including authentication information to the key unit 100 in S31. When the lock request transmitted from the delivery user terminal 200 is received by the key unit 100, the key unit 100 stores the authentication information (terminal authentication information) included in the lock request transmitted from the delivery user terminal 200 in S32. The authentication process is performed by comparing the authentication information (device authentication information) stored in the unit 1041. If the authentication of both authentication information is successful, the key unit 100 transmits a lock signal and a key ID to the locking and unlocking device 300 in S33. When the locking signal and the key ID transmitted from the key unit 100 are received by the locking / unlocking device 300, the locking / unlocking device 300 performs an authentication process based on the received key ID in S34. As a result, when the authentication is successful, the luggage compartment 15 of the vehicle 10 is locked. Further, after transmitting the lock signal to the lock / unlock apparatus 300, the key unit 100 transmits a notification (lock notification) indicating that the lock is completed to the delivery user terminal 200 (processing of S35). Thereby, a notification that locking has been completed is output on the touch panel screen of the delivery user terminal 200. Furthermore, the delivery user terminal 200 transmits a lock notification to the server 400.

When the unlocking request signal is transmitted from the delivery user terminal 200 to the key unit 100 in S21, then the delivery user terminal 200 sends a signal to notify the wearable device 250 of the start of imaging (S41). This signal serves as a trigger to start imaging in the wearable device 250. In the wearable device 250 that has received the signal notifying the start of imaging, imaging by the imaging device 253 is started (S42). On the other hand, when a signal of locking request is transmitted from the delivery user terminal 200 to the key unit 100 in S31, a signal for notifying the end of imaging from the delivery user terminal 200 to the wearable device 250 is sent thereafter (S43). This signal serves as a trigger for ending the imaging in the wearable device 250. In the wearable device 250 that has received the signal notifying the end of imaging, imaging by the imaging device 253 is ended (S44). Then, when the photographing is completed, the wearable device 250 transmits the image data to the delivery user terminal 200 (S45), and the delivery user terminal 200 further transmits the image data to the server 400 (S46). Then, the server 400 having received the image data stores the image in the storage unit 404 (S47).

  In the present embodiment, since the photographing by the photographing device 253 is started in response to the unlocking request being transmitted from the delivery user terminal 200 to the key unit 100, the timing of this photographing start is the predetermined photographing start in the present invention. It corresponds to the timing. Further, since the photographing by the photographing device 253 is ended in response to the transmission of the lock request from the delivery user terminal 200 to the key unit 100, the timing of the end of the photographing corresponds to the predetermined photographing end timing in the present invention. . Here, the period during which the delivery user can access other than the luggage compartment 15 is the period from when the luggage compartment 15 is unlocked to when it is locked. During this period, if a moving image is captured by the imaging device 253 and this moving image is transmitted and stored, it is possible to confirm the state at the time of delivery based on the moving image.

  The timing to start shooting of a moving image by the shooting device 253 (predetermined shooting start timing) and the timing to finish shooting a moving image (predetermined shooting end timing) are not limited to the above-described timings. For example, the timing when the photographing by the photographing device 253 is finished may be the timing when the lock notification (see S35) is sent from the key unit 100 to the delivery user terminal 200. In this case, the wearable device 250 may receive the lock notification directly from the key unit 100 or may receive the lock notification via the delivery user terminal 200. Here, when a lock request is transmitted from the delivery user terminal 200 to the key unit 100, normally the loading space 15 is locked immediately, but on the other hand, the lock request is sent to the key unit 100 due to a communication problem or the like. It may not reach. On the other hand, if there is a lock notification from the key unit 100, the luggage compartment 15 is surely locked by the locking and unlocking apparatus 300. Therefore, if the moving image shooting is ended at this time, the luggage compartment 15 is reliably made. After being locked, it is possible to end the movie shooting.

Further, the timing at which the loading door 16 is opened may be set as a predetermined imaging start timing, or the timing at which the loading door 16 is closed may be set as a predetermined imaging end timing. In this case, the luggage compartment door 16 is provided with a door switch for detecting that the luggage compartment door 16 has been opened and closed. Furthermore, when it is detected by the door switch that the loading room door 16 has been opened or closed, the in-vehicle apparatus 10A notifies the delivery user terminal 200 or the wearable device 250 of that effect. Photographing by the photographing device 253 is performed based on the notification. That is, when the wearable device 250 receives a notification that the loading door 16 has been opened, the imaging device 253 starts shooting, and when the wearable device 250 receives a notification that the loading door 16 is closed, the shooting device You may complete | finish imaging | photography by 253. Here, since the delivery user can not access the passenger compartment from the time of unlocking by the locking / unlocking device 300 until the delivery user opens the loading door 16, the importance of the image taken during that time is low. Therefore, there is no problem even if the loading door 16 is opened as a trigger to start imaging. In addition, since the delivery user can not access the passenger compartment from the time the delivery room door 16 is closed to the time of locking by the locking / unlocking device 300, the importance of the image taken during that time is low. Therefore, there is no problem even if the loading door 16 is closed as a trigger for ending the shooting. Then, since the door can be opened by the unlocking by the locking and unlocking apparatus 300, the opening of the door can be said to be a predetermined imaging start timing related to the unlocking of the predetermined area. Further, since the locking by the locking and unlocking apparatus 300 becomes possible by the closing of the door, the closing of the door can be said to be a predetermined photographing end timing related to the locking of the predetermined area.

  In addition, the image captured by the imaging device 253 may be a still image instead of the moving image. This still image may be photographed at a predetermined interval from a predetermined photographing start timing to a predetermined photographing end timing. The image taken by the imaging device 253 is not limited to the server 400, and may be the delivery user terminal 200 or the request user terminal 50. When storing the image in the request user terminal 50, the image data may be sent to the request user terminal 50 via the server 400.

  As described above, according to the present embodiment, in the delivery management system 1 using the luggage compartment 15 of the vehicle 10 as a delivery location of the package, the delivery time is obtained by transmitting the image captured by the imaging device 253 in advance. Images of can be left as evidence. From this image, it is possible to check, for example, whether or not the package is correctly placed, there is no item taken out of the luggage compartment 15, or whether there is an intrusion into other than the luggage compartment 15. Further, since the delivery user wears the imaging device 253, there is no need to install the imaging device in the vehicle 10. Therefore, even for the vehicle 10 not provided with the imaging device, it is possible to monitor the behavior of the delivery user. In addition, since the delivery user can shoot the state of delivery without operating the photographing device 253, it is possible to suppress the delivery user from photographing an arbitrary image and the delivery user from forgetting to shoot. Thus, it can contribute to the improvement of security.

DESCRIPTION OF SYMBOLS 1 delivery management system 10 vehicle 10A in-vehicle apparatus 15 loading room 16 loading room door 50 request user terminal 100 key unit 200 delivery user terminal 250 wearable device 251 short distance communication unit 252 control unit 253 photographing apparatus 300 locking / unlocking apparatus 400 server

Claims (1)

In a delivery management system in which a predetermined area in a vehicle is used as a delivery location of a package,
A locking / unlocking device provided in the vehicle and locking / unlocking the predetermined area in response to a request from a terminal used by a user;
A terminal used by a user who delivers the package, the delivery user terminal requesting the locking and unlocking device to lock and unlock the predetermined area;
A wearable device carried by a user who delivers the package, wherein the photographing device is caused to start photographing by the photographing device at a predetermined photographing start timing related to the unlocking of the predetermined area according to the request; A wearable device, comprising: a control unit that causes the photographing device to end photographing at a predetermined photographing end timing related to locking of the predetermined area in response to a request; and a transmission unit that transmits an image photographed by the photographing device When,
Delivery management system comprising:

Images