JP2019083066A - Information processing system and method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To deliver products to a recipient in a remote place in a timely manner, increase the number of products that can be ordered, and reduce the load on a distribution warehouse. A product information processing device accepts input or selection of personal information such as a recipient's address, identifies a recipient store near the recipient's address based on the personal information such as the address, and receives the recipient. Acquire inventory information of products in the store. Based on the inventory information and arrival information of the receiving store and the product information that can be ordered in units of one, the order for the product to be sent to the recipient is accepted, and the input product information and the specified recipient information are sent. Send to the receiving store terminal. The receiving side store terminal receives and outputs the ordering information, reads the product information of the product to be received based on the output ordering information, collates it with the ordering information, and the recipient receives the collated product. Enter that you have received it. For products other than lot units and time management, the load on the distribution warehouse was reduced by utilizing the store inventory. [Selection diagram] Fig. 1

Description

  The present invention is a structure in which the orderer receives an item using inventory product information of a store near the receiver (store on the receiver side) (including the receipt at the store and the receipt by delivery, and so on). The present invention relates to a system suitable for streamlining logistics, particularly in transactions between convenience stores (hereinafter simply referred to as “convenience stores”) and stores of affiliated companies.

  With the spread of the Internet, there are many services for selecting and delivering products on the Web. Such a service provides a mechanism that allows you to access a predetermined shopping website, select and purchase products you like from the website, or purchase and send a gift to a friend etc. It is done.

In the case of home delivery such as visas and lunch boxes, there is a system in which the purchaser makes an order for products etc. from the Web etc. and has the products delivered to the home.
There is also a service that sends flowers and other gifts. In this service, a member of a flower shop close to the recipient side delivers it to the recipient by selecting a predetermined flower on the Internet or designating the amount of money.

Also, various schemes have been proposed conventionally. According to Patent Document 1, a user enjoys shopping while shopping while watching the actual item, and selects a product to be purchased while looking at the actual item at the store, and if the product to be purchased is determined, it is assigned to the item A two-dimensional barcode indicating the identification information of the product is photographed by the user's mobile phone, and identification of the product obtained from the photographed image from the mobile phone to the shopping server at any place of the user and at any time Sends the information, the delivery destination of the product and the desired shipping date, checks the stock of the product specified by the received identification information, acquires the price of the product, calculates the billed amount, and performs the settlement process It is described.
In Patent Document 2, a product ID uniquely corresponding to a product is acquired using short-distance communication by the authentication function of the mobile phone, and the acquired product ID is transmitted to a settlement machine, and the settlement machine uses reading means. By reading the product ID from the authentication function of the mobile phone, referring to the product database in which the price of the product corresponding to the product ID is stored, displaying the price of the product on the display unit and performing settlement by the operator It is described that the product is delivered, and the purchase history of the product is stored as purchase history information on the mobile phone to be used as a reference for the next purchase.
In Patent Document 3, it is assumed that the POS product identification code can be input and the product image can be transmitted by the code reading function and the camera function attached to the portable information terminal, and the product image can be ordered by image recognition. Systematization from order to delivery was attempted by facilitating system linkage with the information management system.

JP, 2010-61544, A JP, 2005-196494, A JP 2003-331024 A

However, if you want to accept orders for your favorite products from a pre-determined catalog as in the past, all the products listed in this catalog must be stocked in the distribution center, so the product types to be handled are As the number increases, the distribution cost becomes huge.
In addition, sales staff at stores such as convenience stores can ask for products that are not in the catalog, and they can also deliver the products, but in reality, the time to hear requests that "want that, want this" is also cost up There was a problem that it connected.
Also, for example, there has not been provided a mechanism for timely delivery of perishable products and products that do not last long, such as lunch boxes, to remote recipients.

  The present invention has been made to solve the above-described problems, and by placing an order based on product inventory data in a store nearby the recipient, even if it is a wide variety of products, the distribution cost The purpose is to provide a mechanism to receive goods in a timely manner without putting a fee.

In order to achieve the above object, an information processing system according to one aspect of the present invention is a product information processing apparatus for processing ordering information of ordered products, and a receiving side store where a receiver receives the ordered products. The system is configured to be connectable to the receiving side store terminal via communication, and the product information processing apparatus specifies the receiving side store that receives the product, and the expiration date of the product of the receiving side store The stock information of goods other than the time management goods managed by time is acquired, the stock information of the above-mentioned reception side store specified above, and the goods to be received of the time management goods scheduled to be received at the reception side store An order processing unit that generates order information including product information ordered based on the information and the information specifying the receiver, and a transmission unit that transmits the order information to the receiver-side shop terminal The receiving-side shop terminal receives the ordering information, and based on the ordering information received from the merchandise information processing apparatus, the merchandise of the goods to be received that are arranged according to the ordering at the receiving-side shop. The information processing apparatus is characterized by comprising verification means for reading and collating information, and receipt confirmation means for inputting that the recipient has received the verified goods.

  A product information processing apparatus according to one aspect of the present invention is an apparatus that performs product ordering processing by being communicably connected to a terminal of a receiving store that receives a product ordered by a recipient based on order information. And identifying means for specifying the receiving side store that receives the goods, and stocking of the goods of the receiving side store for goods other than the time management goods whose consumption term is managed by time among the goods of the receiving side shop In addition to acquiring information, the time management product will acquire information on the planned arrival product to be received at the above-mentioned receiving side store, and stock information of products other than the above time management product and the planned arrival products of the above time management product. An order processing unit that receives an order for a product based on the information and generates order information including the information on the ordered product and information specifying a receiver, and the generated order information. And wherein further comprising transmitting means for transmitting to the receiving store terminal.

  The order information processing means acquires stock information of the store, and acquires product information of a product scheduled to be received at the store on the receiving side, and places the order based on the product information and the stock information. You may accept an order from a third party.

  The order information processing means for the one-piece product which can be ordered and received in one-piece store, product information of the product scheduled to be received at the above-mentioned receiving side store without acquiring stock information of the above store An order from among the items may be accepted, or as a new order added to the normal delivery items to the store.

  The order processing means acquires the information of the goods to be delivered to the receiving side store immediately before the delivery time based on the delivery time of the designated goods, and accepts the order based on the acquired goods information. Alternatively, it may be accepted as an order added to the latest item delivery information of the delivery time as a new order added to the normal delivery item to the receiving side store.

  The order information processing means acquires the stock information of the store for the lot unit product which needs to make a delivery request to the distribution center in plural units in the receiving side store among the products, by the inventory information of the store, You may accept an order from a third party.

  An information processing method according to one aspect of the present invention is implemented by a product information processing apparatus that processes ordering information of ordered products and a receiving-side shop terminal of a receiving-side shop from which the receiver receives the ordered goods. The product information processing apparatus specifies a receiving store that receives the product, and the product of the receiving store is a product other than a time management product whose consumption term is managed by time. The product information ordered based on the stock information of the above-mentioned receiving side store that acquired the stock information and the above-mentioned specified receiving side shop and the scheduled arrival time product information of the time management goods scheduled to be received at the above receiving side shop A process of generating order information including information to be specified, and a process of transmitting the order information to the receiver side shop terminal; and the receiver side shop terminal receives and outputs the order information. A process of reading and collating commodity information of commodities to be received according to the order according to the ordering based on the ordering information received from the commodity information processing apparatus; And the process of inputting what has been received.

The information processing method according to another aspect of the present invention is performed by a computer that performs product ordering processing by being communicably connected to a terminal of a receiving side store that receives a product ordered by the recipient based on the ordering information. A process for specifying the receiving side store that receives the goods, and the receiving of the goods of the receiving shop other than the time management goods whose consumption term is managed by time. In addition to acquiring inventory information of products on the side store, and acquiring information on products scheduled to be received at the receiving side store for time management products, inventory information on products other than the above time management products and the above time A process of receiving an order for a product based on the product information of a managed product, and generating order information including information specifying the ordered product and a recipient Characterized by performing a process of transmitting the order information generated as above to the receiving side stores terminal.

  The computer acquires stock information of the store and acquires product information of a product scheduled to be received at the store on the receiving side, and receives information from the orderer based on the stock information and the product information of the product to be received. A process of accepting an order may be further performed.

  The above-mentioned computer does not acquire stock information of the above-mentioned store about the 1-piece unit goods which the store can order and receive in one-piece unit, and does not acquire stock information of the above-mentioned store, A process for receiving an order for a product may be performed, or a process for receiving a new order added to a normal delivery product to a receiving store may be performed.

  The computer acquires, based on the delivery time of the product designated by the orderer, information on the product to be delivered to the receiving side store immediately after the delivery time, and the order is placed on the basis of the acquired product information. Processing for receiving an order from a person, or as a new order added to a normal delivery item to the receiving side store may be received as an order added to the latest item delivery information for the delivery time .

  The computer obtains the inventory information of the store from the orderer by acquiring inventory information of lot units for which it is necessary to make a distribution request to the distribution center in units of a plurality of units among the items among the products. A process may be performed to receive an order.

  A computer program according to one aspect of the present invention is a computer program for performing product ordering processing by being communicably connected to a terminal of a receiving store that receives a product ordered by a recipient based on ordering information. A computer program for causing a computer to function as a processing device, comprising: a process of specifying a receiving side store that receives the goods to the computer, and a time during which the consumption term of the goods of the receiving side store is managed by time. For products other than managed products, the stock information of the products of the receiving side store is acquired, and for time managed products, the information items scheduled to be received at the receiving side store are acquired, and other than the time managed products The order of the product is received based on the stock information of the product and the product schedule information of the time management product, and the order is And generating an order information including information identifying the product information and recipient, the order information generated as above, characterized in that to perform a process of transmitting to the recipient the shop terminal.

  The above-mentioned computer acquires inventory information of the above-mentioned store, and also acquires arrival-to-stock product information scheduled to be received at the above-mentioned reception-side store, and based on the above-mentioned inventory information and the above-mentioned arrival-to-stock product information A process of accepting an order from may be further performed.

  With regard to the above-mentioned computer, with regard to the one-piece product which can be ordered and received in one-piece store, the product information of the scheduled to be received at the above-mentioned receiving side store without acquiring stock information of the above store. A process for receiving an order for a product from among them may be performed, or a process for receiving a new order added to a normal delivery product to a receiving store may be performed.

  Based on the delivery time information of the product designated by the orderer, the computer acquires information on the product to be delivered to the receiving-side store immediately before the delivery time, and based on the acquired product information Perform the process of accepting an order from the orderer, or the process of accepting an order added to the latest item delivery information of the delivery time as a new order added to the normal delivery item to the receiving side store You may

  With regard to lot-based products for which it is necessary to make a distribution request to the distribution center in units of a plurality of units among the above-mentioned products at the receiving side with respect to the above-mentioned computer, the orderer A process may be performed to receive an order from.

The computer program can be stored in a computer readable recording medium such as a CD-ROM.

BRIEF DESCRIPTION OF THE DRAWINGS The schematic of the whole goods purchasing system which concerns on 1st embodiment of this invention. FIG. 2 is a functional block diagram according to the first embodiment. Processing flow concerning a first embodiment. The figure which showed the example of the login screen of 1st embodiment. The figure which showed the example of the delivery destination selection screen of 1st embodiment. The figure which showed the example of the date designation screen of 1st embodiment. The figure which showed the example of the ordering screen of 1st embodiment. The figure which showed the example of the customer reservation of 1st embodiment, and store reservation. The figure which showed the example of the goods scan of 1st embodiment. The figure which showed the example of the inspection of 1st embodiment. The schematic of the whole goods purchase system concerning a second embodiment. Processing flow concerning a second embodiment. Processing flow concerning a third embodiment. Another processing flow according to the third embodiment. Yet another processing flow according to the third embodiment. The figure which showed the example of the ordering screen which concerns on 3rd embodiment. Processing flow concerning a 4th embodiment. Another processing flow according to the fourth embodiment. Yet another processing flow according to the fourth embodiment.

Hereinafter, a payment processing apparatus according to an embodiment of the present invention will be described.
First, an outline of the work of the present embodiment will be described.
The present embodiment is most suitable for, for example, a store network in which a wide variety of products are assorted, such as a convenience store. At present, convenience stores offer services to deliver products and meals. In this service, there is a service to receive products ordered at group supermarkets, department stores, various specialty stores, etc. at nearby convenience stores.

The convenience store handles many kinds of products covering tens of thousands of items. Assuming such a situation, for example, when a parent is in a rural area and sends it to a distant son, the parent sees the product information handled by a store in a convenience store near the son and stores A It is very convenient if you can select a product to be delivered to your son using a dedicated terminal of your own or your own personal computer or mobile phone or other internet-enabled terminal, and you can deliver from a store near your son. can do.
This is the same as when sending to an old parent who is far away.

In addition, the orderer may be able to read the stock of the receiving store and the product information delivered at the delivery time even from the smartphone or the personal computer of the home without having to visit the ordering store. .
There is a product whose consumption term is managed by time, and thus the time-managed product (time-managed product) is ordered even if the consumption term has not expired when the store inventory is read. After that, at the time of delivering the goods, the expiration date of the consumption document may be expired. Therefore, it is more reliable to read the product information delivered at the delivery time than to read the stock of the receiving store.
In this case, the orderer logs in a member from a personal computer or the like through a predetermined order site provided by the head office server or the like, and selects a delivery destination (recipient). Then, on the screen of the orderer terminal, the stock other than the time management of the receiving side store and the goods to be delivered in the time to be delivered are displayed, and an order is made by selecting the goods from among them. The time management product is notified of the order to the distribution center. In this way, even time-managed products can be reliably delivered to the recipient.

Further, the products include products that can be ordered in one unit (hereinafter referred to as “one unit product”) and products that can not be ordered unless a plurality of units are combined (hereinafter referred to as “lot unit products”). There is no problem if the orderer wants products in lots, but if it is not, lots can not be listed in the catalog. Therefore, by reading the stock of the receiving shop, the receiving shop acts as a substitute for the distribution center, and the distribution cost can be significantly reduced.
In this case, the orderer logs in a member from a personal computer or the like through a predetermined order site provided by the head office server or the like, and selects a delivery destination (recipient). Then, on the screen of the orderer terminal, the stock of the receiving side store and the goods which can be ordered by one unit are displayed, and the order is placed by selecting the goods from among them. Among the ordered products, the distribution center can be notified of an order that can be ordered in units of one. This allows delivery to the recipient regardless of the lot management product.

In addition, as described above, only the stock of the receiving shop may be displayed on the screen of the orderer terminal without reading the time management product or the single unit product into the distribution center, or only one copy thereof may be displayed. You may. Moreover, the combination with the ordering method of the time management goods may be sufficient.

On the other hand, when placing an order from the stock of the receiving store, the store is notified of a product securing instruction. The receiving store secures the product for which the product securing instruction has been issued from the store's stock. Then, when a product that can be ordered by one unit or time management is delivered, it is combined with the product already secured from the store's inventory to make it as a delivery all products, and the recipient with cashier scan or terminal scan or tablet when aligned Confirm sales with the signature certification of. This unscanned item is excluded from sales as being out of stock.

As a receiving side store, by utilizing a system for delivering goods and picking up goods using a POS terminal, there is a great advantage if the sales of the store and the agency commission increase.
Especially, so-called daily delivery products such as lunch boxes and breads can not be delivered by remote delivery to a remote location because they do not have a longevity, but as mentioned above, they can be delivered remotely via a store near the recipient. It would be very useful if it could be delivered to a certain recipient.

In addition, with regard to products on the recipient's side or products unique to the area, the product information of the stores existing in the recipient's area can be acquired through the convenience store's head office so that the orderer can place an order after viewing it. Good.
Further, the settlement of the commodity price may be made to the orderer side when the commodity ordered at the reception side store is delivered to the inspection or the receiver. Further, at this time, if a shortage occurs, the settlement may be performed only for the inspection at the receiver side store or only the product delivered to the receiver. For example, if the orderer ordered a boxed lunch and eggs and ordered a total of 1200 yen, but the eggs were missing at the receiving store, the orderer could only order 1000 yen by subtracting 200 yen for the egg price. Settlement may be performed based on the settlement information of

Next, the configuration of the system according to the present embodiment will be described with reference to the drawings.
FIG. 1 is a diagram showing an outline of the overall configuration of the present embodiment.
In FIG. 1, the orderer terminal 1, the district server 2 (the ordering side district server 21, the receiving side district server 22), the head office server 3, and the receiving shop terminal 4 are in a communicable state via the network.

The orderer terminal 1 is a terminal used by the orderer, and may be a communicable computer such as a so-called personal computer, a mobile terminal, a POS terminal, etc., which can be connected to the Internet.
The orderer terminal 1 includes a CPU and a storage device such as a memory and a hard disk drive, whereby the function shown in FIG. 2 can be realized.
The orderer terminal may be a terminal (such as a dedicated terminal) provided at a store nearby the orderer.

As shown in FIG. 2, the orderer terminal 1 includes an input unit 11, a display unit 12, and a transmission / reception processing unit 13.
The input processing unit 11 performs processing for selecting the product while actually viewing the product at the ordering side store and inputting product information for placing an order. In addition, the input processing unit 11 performs a process of further receiving the input of payment information for making a payment for the purchase of the product from the orderer.
The display unit 12 acquires and displays common item information handled by the ordering shop and the receiving shop, and order accepting shop merchandise information not handled by the ordering shop but handled by the receiving shop. Do.
In addition, the display unit 12 performs a process of displaying product information that can be ordered, such as product information handled at the receiving store and inventory information acquired from the receiving shop terminal 4.
The transmission / reception processing unit 13 performs processing for transmitting the input product information and the specified recipient information to the head office server 3 via the district server 21.

The headquarter server 3 is a computer apparatus as a merchandise information processing apparatus that controls the store and processes order information.
In the present embodiment, although the district server 2 is provided in order to disperse a part of the functions of the head office server 3, whether or not to use the district server 2 in this manner is optional.
The head office server 3 includes a CPU and a storage device such as a memory and a hard disk drive, whereby the function shown in FIG. 2 can be realized.

As shown in FIG. 2, the headquarter server 3 includes an order information processing unit 31, a transmission unit 32, a delivery instruction unit 33, and a member database (DB) 34.
The order information processing unit 31 receives the product information and the receiver information transmitted from the order-side shop terminal 1, and performs a process of generating order information from the information.
The transmitting unit 32 specifies the receiving shop side shop from the receiver information included in the order information, and transmits the order information to the receiving shop side terminal.
The delivery instruction unit 33 performs a process of giving a delivery instruction for adding the product information designated by the orderer terminal 1 to the delivery information for the receiving shop on the next day to the distribution center terminal 5 described later.
The member database 34 is a database of member personal information. Personal information includes various information such as an ID, a password, and an address.

The receiving-side shop terminal 4 is a computer terminal installed in the receiving-side shop, and may be a computer that can communicate with the Internet, such as a so-called personal computer, a mobile terminal, or a POS terminal.
The receiving-side shop terminal 1 includes a CPU and a storage device such as a memory and a hard disk drive, whereby the function shown in FIG. 2 can be realized.

As shown in FIG. 2, it has a reception output unit 41, a collation processing unit 42, a receipt confirmation processing unit 43, a sales processing unit 44, and an authentication processing unit 45.
The reception output unit 41 performs a process of receiving and outputting the order information.
The collation processing unit 42 reads the product information of the collected products based on the output order information, and collates the product information with the order information.
The receipt confirmation processing unit 43 performs processing for inputting that the above-mentioned recipient has received the matched product.
The sales processing unit 44 performs the accounting process for performing the sales settlement process based on the settlement information input by the orderer since the collation processing unit 42 can collate the product.
The authentication processing unit 45 receives an input of the recipient's personal identification information, and performs processing of authenticating based on the recipient information included in the order information.

Next, the flow of processing of the first embodiment will be described with reference to FIG.
In this example, the case where the orderer is in Fukuoka and the orderer terminal 1 is used to send back to the recipient in Tokyo via the receiving side store in Tokyo (Tokyo store A) is described as an example. Do.
In FIG. 3, the orderer accesses the ordering site at the orderer terminal 1 and logs in to the site (S101). The login information is authenticated based on the member information registered in advance in the member database (DB) 34 of the headquarter server 3.
As this login screen, as shown in FIG. 4, authentication is performed using a user name, a password and the like.
The login may be a combination of a membership number, a registered telephone number, and the like.

The orderer uses the orderer terminal 1 to select a delivery destination from the delivery destination selection button displayed on the screen (S102), and selects and inputs information on the recipient (S103).
As shown in FIG. 5, the receiver's information may be registered in advance by the orderer's information in the member DB 34 such as the head office server 1 and may be read and selected from the screen. . Further, the information of the recipient who is not registered may be newly registered on the screen of the orderer terminal 1.
The registration of the member information and the delivery destination information may be performed by the operator by listening to the information of the receiver by telephone or the like.

Next, the orderer specifies the delivery date using the orderer terminal 1 (S104). For example, as shown in FIG. 6, when the delivery date is specified, the present date and a button other than the present date are displayed, and when the present date button is pressed, the delivery date is processed as a present day delivery order. When a day other than the current day is designated, a date input screen or a calendar is displayed as shown in FIG. 6, and the designation of the delivery date is accepted.
In addition, when other than the day is designated by this process, it transfers to the process of Embodiment 2 mentioned later.

When the delivery date is designated, the specific processing unit 13 of the orderer terminal 1 accesses the district server 21 (S105), and from the district server 22 on the receiver side, inventory information of Tokyo store A, which is a store on the receiver side Are obtained and displayed by the display unit 12 (S106).
Inventory information of each store is periodically or immediately counted from each store terminal 2 to the district server 2 or the head office server 3 and stored in a stock database (DB).
The stock information may be read from the receiving side store terminal 4.

The orderer inputs the order information by selecting the item to be ordered from the item information (inventory information) displayed on the display unit 12 of the orderer terminal 1 (S107).
As shown in FIG. 7, this order information is input from the inventory information of the Tokyo store A, which is the receiving-side store displayed on the display unit 12 of the orderer terminal 1, using a touch panel or other desired input means. Use to input.

When the input of the order information is completed, the transmission / reception processing unit 13 transmits the order information to the district server 21 (S108).
As a result, it is transmitted to the receiving side district server 22 via the head office server 3 (S109), and the district server and the orderer terminal 2 print the slip of the customer copy (order confirmation) and the store copy.

On the other hand, at the receiving side store, the reception output unit 21 receives the order information, arranges the products in the shop based on the received order information, and confirms and secures the prepared inventory (S111).
As shown in FIG. 9, this processing is performed by the receiving shop terminal 4 reading the bar code and the like of the goods that have been prepared by the receiving shop terminal 4 and the collation processing unit 42 collating with the order information. Then, the finished products are secured until they are delivered by storing them separately from the products displayed. In the case of delivery, it is kept until delivery time.
In addition, about the goods which were out of stock at the time of this inventory check, the out of stock processing is performed by inputting that effect, and it is remove | excluded from the object of settlement.

In the case of delivery, when the delivery time is reached, the delivery statement is printed, compared with the delivery item data, and input is performed. A product that matches the ordered product is recorded as sales. In addition, the ordering side shop may be notified of the ordering information.

Payment is registered by the sales processing unit 44 of the receiving side store terminal 4 (S112).
By performing payment registration, the information is notified to the head office server 3. As a result, the orderer district server 21 records the sales in the orderer store, prints an order confirmation, and delivers it to the orderer.
In addition, at the receiving store, fees such as delivery fees and retention fees for the receiving store are recorded.
In this example, although an example in which sales are recorded at the ordering shop and a predetermined fee is recorded at the receiving shop, the sales is recorded at the receiving shop, and the predetermined fee is recorded at the ordering shop It may be recorded.

At the receiving store, a receipt slip and a statement are issued, and the delivery or recipient to the recipient receives the goods at the receiving store, and the receipt slip is signed, and the certification processing unit 43 indicates that the receipt is completed. Are notified to the head office server 3 (S113).
This may be done by receiving a signature on the tablet terminal (the receiving side shop terminal 4) at the time of delivery.
The input information is transmitted to the headquarters server 3 to be recorded as sales, thereby completing the ordering process.
At this point, the payment process may be completed. Further, as the timing of completion of the settlement process, it may be at the time of inspection before delivery, or may be at the time of register scan verification before delivery.

As described above, according to the first embodiment, since it is possible to place an order after acquiring the stock information of the day of the receiving shop, the stock of the receiving side shop can be delivered even if the goods are not delivered one by one from the distribution center. You can send using. In particular, daily delivery products such as lunch boxes have a very short consumption period, so delivery to distant places was not possible with couriers etc., but while being at a distance by such a mechanism, the orderer actually liked and liked The goods can be sent to the recipient.
In addition, receiving stores can also expect increased sales of products and increased commission income.

Next, as the second embodiment, the case where delivery of the next day is performed in the above-described processing of S104 will be described.
In FIG. 11, the distribution center terminal 5 on the receiver side is further added in the present embodiment. In this example, the distribution center terminal 5 is disposed in the Kanto area distribution warehouse in the area of the recipient. The distribution center terminal 5 is a computer that processes delivery information to each store existing in the area.

The process flow of this embodiment will be described with reference to FIG. In addition, about the process same as the above-mentioned example, the same code | symbol is attached | subjected and description is abbreviate | omitted.
In FIG. 12, the order information is transmitted to the distribution center terminal 5 via the Kanto area server to which the order information has been transmitted in S109 (S201).
Thereby, the distribution center terminal 5 adds the product of the ordering information ordered from the orderer in addition to the delivery product information based on the ordering from the already determined store, and ships from the distribution center (S202).

At the receiving store 4, product information of the ordered item is sent as delivery information together with product information of the normal delivery product. The store inspects the products (normal delivery products and ordered products) delivered to the store based on the delivery information (S203). In this case, the inspection efficiency is good if the product is delivered in a format that is easily distinguishable from the order items.
The inspection identifies the item ordered by the orderer, and the item is retained until delivered to the recipient.
By the inspection, the cashier is registered as a product to be handed over to the receiver at the receiver side shop terminal 4 (S204).
Here, the sales of the ordering shop may be recorded, and a predetermined fee may be recorded in the receiving shop.
Then, in the subsequent processing, as with the above-described processing of S112, delivery processing of the ordered product is performed on the receiver.

As described above, according to the second embodiment described above, since the ordered product information is added to the delivery information of the next day, the product that the orderer actually saw on the ordering side can be remotely operated without causing a shortage. Can be passed to recipients who live in
Then, if the order purchaser pays for the product purchase price, the receiver can receive the product without making any settlement.

Next, a third embodiment will be described. The third embodiment is an example in which the processing of one unit commodity and the lot unit commodity is divided according to the delivery date.
The flow of processing in this case is shown in FIG. 13 to FIG. In addition, about the same process as above-mentioned embodiment, the same code | symbol is attached | subjected and description is abbreviate | omitted.

In FIG. 13, when the delivery date (goods delivery date) is designated in the process of S104 described above, the order information processing unit 31 determines that the delivery date is (1) the day, (2) the next day, (3) the next day, and so on. Determine which of the three cases applies.

(1) When the day is selected In the case of delivery on the day, as shown in FIG. 13, the order information processing unit 31 receives the single-unit goods and lot-unit goods received from the distribution center to the receiving side store on the day The arrival schedule information of is acquired (S301).
The information is obtained from the head office server 3 when the information has arrived, and from the receiving side store terminal 4 or the distribution center terminal 5 when the information is present.
At the same time, the order information processing unit 31 acquires the stock information of the store from the receiving-side store terminal 4 for the single-unit item and the lot-unit item (S302).
Then, the order information processing unit 31 causes the user terminal to display the acquired arrival unit information of the single unit commodity and the lot unit commodity and the inventory information of the single unit commodity and the lot unit commodity of the store in combination. An order can be made based on the displayed information (S303).
An example of the screen in this case is shown in FIG. As shown in FIG. 16, the product information acquired for each item is displayed, and when there is stock, the number of stocks is displayed, and when there is no stock, there is no stock.
In the case where a product whose shelf life or consumption date has expired at the time of delivery comes out, it is displayed that the store terminal automatically performs cancellation processing as a shortage.
The ordering information ordered from the displayed commodity information is notified to the receiving side store terminal 4 via the head office server 3 and the district server 22, and the receiving side store can reserve, deliver, etc. the item corresponding to the shipping. It will be.
Thereafter, the same processing as the above-described S109 is performed.

(2) When the Next Day is Selected As shown in FIG. 14, the order information processing unit 31 acquires the single-unit goods and the lot-unit goods scheduled to be received from the distribution center to the receiving side store on the next day (S311) .
At the same time, the order information processing unit 31 acquires inventory information of the current single-unit goods and lot management goods of the receiving side store (S312).
In the same manner as described above, when there is a product whose expiration date or consumption date has expired at the delivery time, it is displayed that cancellation processing is automatically performed as a shortage.
Then, the order information processing unit 31 combines the arrival schedule information acquired in the process of S311 and S312 and the stock information and causes the user terminal to display the information so as to receive an order (S313).
As a result, the ordering party is notified of the ordering information ordered from the displayed merchandise information via the head office server 3 and the district server 22 to the receiving side store terminal 4, and the receiving side store is notified of the items corresponding to shipping. You will be able to reserve, deliver, etc.
Thereafter, the same processing as the above-described S109 is performed.

(3) When the day after next day is selected In the case of delivery the day after the next day, as shown in FIG. 15, the order information processing section 31 acquires all the information of one unit commodity which can be delivered to the receiving side store (S321). This information may be stored in advance in the headquarter server 3 or the area server 22 as product information that can be ordered in advance.
At the same time, the order information processing unit 31 delivers the stock information of the receiving side store, the lot unit product information delivered from the distribution center to the receiving side store on the same day, and the next day distribution center to the receiving side store. Product information is acquired (S322).
Then, the order information processing unit 31 combines the acquired unit product information, the inventory information of the lot product acquired in S322, and the delivery product information and displays them on the user terminal, and receives an order (S323).
The ordering information ordered from the displayed merchandise information is notified to the receiving side store terminal 4 via the head office server 3 and the district server 22 and the receiving side store can reserve, deliver, etc. the merchandise corresponding to the shipping. It will be.
Thereafter, the same processing as the above-described S109 is performed.

As described above, according to the third embodiment described above, since one unit product can be ordered in units of one unit, if a new order is placed for a product that meets the order deadline, inventory information on the receiving store side will bother There is no need to get For products that do not meet the order deadline, it is sufficient to receive an order from the stock of the receiving side store or the product to be received.
On the other hand, since the lot unit products are delivered to the store in predetermined lot units, the stock of the store is read without having to be delivered newly to the receiving store from the distribution center for every order, and the order is ordered according to the stock. If received, it can be handed over to the recipient without any problem. Not only that, if you try to deliver these items from the distribution center in units of one, etc., all items must be prepared on the distribution center side, and the inventory for that will only become huge Delivering in units of one takes time and labor, and delivery costs become enormous.
Therefore, it is possible to reliably deliver the goods to the recipient by reading the stock information on the receiving shop side and the information to be received for the lot unit products and receiving the order from the orderer, and the distribution cost is lowered. It can be suppressed.

Fourth Embodiment In the above-described third embodiment, the processing may be divided based on the product delivery cut-off time, instead of dividing the processing for the next day on a calendar day basis.
Here, the product delivery deadline is a deadline for inputting a product delivery request from the store to the head office or the distribution center the next day. For example, in the case of a product to be delivered to the store the next day, this product delivery deadline time is determined to be 10 am the day before.
In this case, if it is before the next day's order deadline time, the store can still order the products purchased from the store to the distribution center, so the order processing unit 22 performs the above-mentioned S321 or less similarly to the order after the next two days. Perform the same processing (processing from the next day).
On the other hand, if it is after the order closing time on the next day, the same processing (processing on the next day) as the above-described S311 or later may be performed.
Thus, for example, if it is decided that the order closing time of the product to be delivered to the store the next day is 10 am on the previous day, and if the product is to be delivered on June 2, 10 am on June 1 If a time management product is specified in the previous order, the headquarter server 3 instructs the distribution center terminal 5 to include the ordered product in the product to be delivered on June 2 of the next day It can be delivered reliably. In addition, in the case of delivery on June 2 by ordering after 10:00 am on June 1, the headquarter server 3 is accessed, and the goods to be delivered to the receiving side store on the following June 2 By acquiring the information, combining it with the stock of the store, and making it possible for the orderer to select among them, the product can be delivered reliably the next day.

In addition, arrival of goods to the store is not limited to once a day, for example, when the delivery of goods is divided into several times a day, such as morning, noon, evening etc. It may be made to designate the delivery service of the latest arrival time of the receipt time. In addition, with regard to the inventory products of the store, it is sufficient to narrow down only the products within the expiration date at the receiving time to receive the order.
The process in this case will be described with reference to FIGS. 17 to 19. In addition, description is abbreviate | omitted about the process similar to the above-mentioned embodiment.

(1) When the day is selected In the case of delivery on the day, as shown in FIG. 17, when the delivery time is selected (S401), the order information processing unit 31 applies to the receiving side store for the day. The arrival schedule information of the time management product to be received from the distribution center at the time corresponding to the delivery time is acquired (S402). For example, when 12 o'clock is designated as the delivery time, if the latest arrival time is 9 am, the arrival information will be acquired.
Then, the order information processing unit 31 acquires the stock information of the store for the product other than the time management via the receiver-side store terminal 4 (S403).
After this, the same processing as that of the above-described S303 and subsequent steps is performed.

(2) When the next day is selected In the case of delivery the next day, as shown in FIG. 18, when the delivery time is selected (S411), the order information processing unit 31 sends the distribution center 5 to the receiving side store. The arrival schedule information of the time management goods to be received according to the receipt time of the next day and the goods other than the time management is acquired (S412). For example, when 2:00 pm of the next day is designated as the delivery time, arrival information of about noon of the next day which is the latest delivery time will be acquired.
Here, when it is still in time for the order of delivery closest to the receipt time of the next day, the ordered item can be added to the order of a normal store to be an ordered item.
Then, the order information processing unit 31 acquires the stock information of the store and the product information scheduled to be received on the day from the reception-side store terminal for products other than time management, and performs the same processing as the above-described S303 and subsequent steps.

(3) When the day after next day is selected In the case of delivery after the next day after day (S421), as shown in FIG. 19, the order information processing section 31 acquires all the information of the goods which can be delivered to the receiving side store. (S422). This information may be stored in advance in the headquarter server 3 or the area server 22 as product information that can be ordered in advance.
At the same time, for products other than time management, the order information processing unit 31 distributes inventory information of the receiving side store, product information on arrival on the day of the same day, and the next day other than time management delivered from the distribution center to the receiving side Item information is acquired (S423).
The order information processing unit 31 combines the acquired product information, the inventory information of the products out of the time management acquired in S423, and the delivery product information and displays it on the user terminal to receive an order (S423), and thereafter, the above-mentioned S109. Perform the following processing.

  As described above, according to the above-described embodiment, a product having a plurality of consumption deadlines in one day can deliver a product arriving in the immediate vicinity of the delivery time, and can surely deliver a product within the consumption deadline. You can, and you can deliver fresh products.

In addition, although the orderer terminal of each above-mentioned embodiment was demonstrated as a terminal which the orderer has, it may be a dedicated terminal installed in the store on the ordering side.

Hereinafter, configurations that can be added to the above-described embodiments will be described.
With regard to member registration, member registration may be made in advance via the Internet, etc. via telephone, mail or personal computer, and may be a cashier terminal at a storefront, a tablet provided in a store, or may be done via the internet .

Further, the destination information once registered may be stored on a member database such as the head office server 3, etc., and the destination may be easily selected by reading this from the next time.

Further, in the case of reading the orderable item information, all item information in the brochure or the like may be read regardless of the presence or absence of the stock, or only the items with the stock may be read. Also, in order to reduce the amount of data, only the basic specified inventory may be read, or only the products with stock of the basic specified commodity may be read.
In addition, another limited icon or recommended item which is not in the order-side store may be easily searched by displaying another icon on the screen of a tablet terminal or the like in the store and using the other icon.

In addition, by registering for e-mail magazine registration at the same time as member registration, it will be possible to periodically send information to members.

  In addition, at the time of member registration, the purpose of use (delivery, parent's meal, etc.) may be registered together, and information may be sent out by this to propose information such as goods tailored to the user's purpose. .

  You may receive an application for a regular reservation such as delivering a week's worth of food in a batch or delivering rice every month.

It is also possible to further provide a purchase history database for storing user purchase history information, aggregate POS information and analyze it based on this database, and discover new needs and develop products. For example, it is possible to develop and propose popular product items to a homestay, or manage and manage them separately according to the scene.

  The recipient side is asked to register e-mail magazines, etc., and the information on what the recipient wants is registered in the member database of the headquarters server 3 and distributed to the client for this desired object information. As well as thinking, you can send the goods that the recipient is looking for, you will not send anything you do not want, and you will be pleased with the recipient. Also, the recipient may send a message such as "Request for delivery" to the orderer.

Based on the member database, the headquarter server 3 may deliver an email having the contents "It's time for delivery soon" regularly, such as weekly or monthly, to the orderer.
Further, since the orderer has strong ties with the ordering side store, the ordering party store terminal may store the customer information of the orderer and distribute the information to the user by e-mail or the like. In addition, along with this, it is sufficient to securely give the launcher a performance fee such as an incentive fee or an agency commission according to the sales to the orderer's store.

A product database is set up in the headquarters server 3, and there are "regular gift send 3000 yen course A (college student male)" "regular filial row gift single person 3000 yen course B (70 to 75 years old)" "seasonal seasonal gift", etc. The sending party may register information on a regular delivery course that does not need to select a product each time, and the orderer terminal may refer to the product database to receive subscriptions for regular flights. In this case, the contents of the selected regular flight may be notified to the receiver side store terminal and the distribution center terminal, and the order may be regularly placed.

In addition, although mixed products such as chilled products, room temperature products, and 20 ° C. temperature controlled products such as boxed lunches were not possible by home delivery, as in the present embodiment, if delivered from a store, boxed lunches and chilled products Can deliver even mixed product temperature products.

When the recipient signs-up with a tablet, for example, the receipt is completed, the headquarters server 3 may automatically transmit a thank-you mail to the orderer side, and report the receipt in real time.

Also, it may make a proposal to the recipient to send a return gift according to the event. In this case, the headquarter server 3 refers to the member database, and according to the attribute or purpose of the orderer and the receiver, the recipient to the orderer, mother's day or recipient's birthday, Saturday In response to an event such as a redemption day, the recipient distributes a proposal e-mail for sending a present etc. to the orderer. Thus, if the receiver places an order, the position of the above-mentioned orderer store and the receiver side store are reversed, and the orderer information is sent to the orderer store terminal, and the orderer store sends the orderer The goods requested by the recipient are delivered.

The orderer's shop terminal or the receiver's shop terminal may be provided with a function of taking a picture or a moving picture, and the moving picture or picture of the orderer or the receiver may be transmitted to the other party by e-mail or the like.

In addition, there may be multiple homes on the address display or many homes with the same last name, so that the addressee's store may not know where the delivery destination is actually. In preparation for such a case, when the address of the delivery destination is registered at the orderer side store terminal, it is linked with the map data of that point on the map and the text data such as the image information of that place and its explanation It may be transmitted to the receiver side shop terminal together with the order information of the product. As a result, delivery can be made without loss of time without being lost by who at the recipient store.

Note that various modifications are possible within the scope of the present invention.
For example, the above-described third embodiment (one unit product, lot management product) and the fourth embodiment (time management) may be performed in combination.

DESCRIPTION OF SYMBOLS 1 Orderer terminal 2 District server 3 Headquarters server 4 Receiving side terminal 11 Input unit 12 Display unit 13 Identification processing unit 14 Transmission / reception processing unit 21 Order information generation unit 22 Transmission unit 23 Member DB
41 reception output unit 42 verification processing unit 43 receipt confirmation processing unit 44 sales processing unit 45 authentication processing unit

Claims (2)

Designate product information and a store designating a product for which ordering is desired from products including a time management product whose consumption term is managed by time and a product other than time management whose consumption term is not managed by time A system in which a designated terminal for entering store information, a product information processing system for processing designated information of a product designated by the designated terminal, and a store system of the store can be connected via communication. ,
The product information processing system is
Of the items of the store designated by the designated terminal, the stock information of the items other than the time management item and the item information of the item dealt with in the store are transmitted to the designated terminal, and among the transmitted information Processing means for generating specification information including product information specified by the specification terminal from the above;
Transmitting means for transmitting the designation information to the store system;
The above store system
Receiving means for receiving the designation information;
Based on the specification information received from the product information processing system, the product information of the products prepared according to the specification is registered in the store, and the products which can not be prepared in the store and are out of stock are registered. Registration means for registering a shortage
An information processing system comprising: Designate product information and a store designating a product for which ordering is desired from products including a time management product whose consumption term is managed by time and a product other than time management whose consumption term is not managed by time A designated terminal for entering store information, a product information processing computer for processing designated information of a product designated by the designated terminal, and a store computer of the store are configured to be connectable via communication, and these computers The method to be
The product information processing computer is
Of the items of the store designated by the designated terminal, the stock information of the items other than the time management item and the item information of the item dealt with in the store are transmitted to the designated terminal, and among the transmitted information A process of generating specification information including product information specified by the specification terminal from the above;
Sending the specified information to the store system;
The above store computer
A process of receiving the designation information;
Based on the specification information received from the product information processing system, the product information of the products prepared according to the specification is registered in the store, and the products which can not be prepared in the store and are out of stock are registered. And the process of registering a shortage
An information processing method characterized by

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