JP2019083060A - Information processing device, information processing method, and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a telework management system capable of efficiently checking the presence / absence status of a teleworker during working hours. A telework management system detects whether a teleworker is present or absent based on a captured image, and based on the detected information, the time zone and the time when the teleworker was present and the distance from the teleworker. Calculate the time zone when you were seated. In addition, based on the report from the teleworker, the time zone during which the teleworker is working and the time zone during which the teleworker is not working are calculated. Based on the calculated time, if it is determined that you are away from your desk for more than the specified time during work, or if it is determined that you are present for more than the specified time outside of working hours, enter a comment. Request. [Selection diagram] Fig. 5

Description

  The present invention relates to an information processing apparatus, an information processing method, and a program.

  In recent years, interest in teleworking has increased in each company. Telework has issues such as preventing third parties' access to confidential information and optimizing labor management, and these issues must be resolved in order to be introduced.

  At present, in order to solve those problems, a telework management system using face recognition technology is being developed.

  By using this system, it is possible to authenticate a person from a webcam image, detect labor status, security incidents such as impersonation and peeping by a third party, and notify the administrator.

  Patent Document 1 discloses a mechanism for managing labor of a teleworker by capturing a display screen at a predetermined frequency so that a manager can confirm it during a time zone in which the teleworker is working.

JP 2012-256329 A

During teleworking, the time for lunch breaks and the like is not fixed, and because there are times when you are away from work due to housework, you may be away from work for a long time during working hours.
As described above, since the work status of teleworkers often becomes irregular, in order to properly manage the labor of teleworkers, they have been away from work for a long time or have been present for a long time outside working hours. In the case, it is necessary to hear the cause and reason from the teleworker.

  Therefore, an object of the present invention is to provide a mechanism capable of appropriately managing the labor of a teleworker even when irregular work situations occur.

  In the telework management system of the present invention, presence condition detection means for detecting whether the teleworker is present or absent based on the photographed image, and presence situation detected by the presence condition detection means Means for calculating the time when the teleworker was present and the time when he was away, and the working situation where the teleworker chooses whether he is working or not at work. Based on the receiving means, the working hours received by the working situation receiving means, working time calculating means for calculating the time zone in which the teleworker is working and the non-working time zone, and the presence time calculating means The predetermined time is exceeded during work based on the time zone in which the user was present, the time zone in which he was away, and the time zone during work calculated by the work time calculation means The determination means for determining whether the user is away from the seat and whether the user is present for more than a predetermined period of time after work, and the determination means determines whether the user is away for more than the predetermined time while working. And a request means for requesting an input of a comment when it is determined that the user has been present for a predetermined period of time beyond working hours.

  Further, an information processing method according to the present invention is an information processing method in a telework management system, and a presence status detecting step of detecting whether a teleworker is present or not based on a photographed image; An attendance time calculation step of calculating a time zone in which the teleworker is present and a time zone in which the teleworker is away based on the presence status detected in the presence status detecting step; Work that calculates the time zone during which the teleworker is working and the time zone during which work is not performed based on the work status reception process for receiving selection as to whether there is work or not, and the work status received by the work status reception process The time calculation process, the time zone of presence and absence calculated according to the presence time calculation process, and the work period calculated according to the work time calculation process A determination step of determining whether the user is away from the predetermined time while working and whether the user is present outside the working period for the predetermined time based on the time zone, and the determination step A request process for requesting input of a comment when it is determined that the user is away from the specified time during work, or when it is determined that the user is present for more than the specified time outside work, And the like.

  Further, a program according to the present invention is a program executable in a telework management system, wherein the telework management system detects presence or absence of a teleworker based on a photographed image. Presence detection means; presence time calculation means for calculating a time zone in which the teleworker is present and a time zone in which the teleworker is absent based on the presence status detected by the presence status detection means; Based on the work status reception means for receiving the selection as to whether it is working or not working from the teleworker and the work hours for which the teleworker is working and the time for which it is not working based on the work status received by the work status reception means A working time calculating unit that calculates a band, a time zone in which the user is present, and a time zone in which the user is away, which are calculated by the presence time calculating unit; Based on the working hours calculated by working time calculation means, it is determined whether the user is away from the specified time during work and whether the user is present for more than the specified time outside work. When it is determined by the determination means that performs the step and the determination means whether the user is away from the predetermined time during work or when it is determined that the user is present for more than the predetermined time outside work. It is characterized in that it functions as a request means for requesting an input of a comment.

  According to the present invention, it is possible to appropriately manage the labor of a teleworker even when irregular work situations occur.

System configuration diagram showing an example of the configuration of the telework management system A block diagram showing a hardware configuration of an information processing apparatus applicable to the management server 101, the teleworker PC 111, and the administrator PC 121 Flow chart showing processing of recording working hours of teleworkers Flow chart showing the process of recording and managing the presence status of the teleworker A flowchart showing processing for detecting that some abnormality (state requiring attention) has occurred in the work situation of the teleworker Flow chart showing tabulation result display processing Figure showing an example of the display screen of the teleworker's work status Figure showing an example of the display screen of the teleworker's work status Diagram showing the configuration of data managed by the management server 101 Diagram showing an example of a work status instruction acceptance screen A diagram showing an example of a screen for receiving an input of a comment from a teleworker A diagram showing an example of a screen for receiving an input of a comment from a teleworker

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

  FIG. 1 is a system configuration diagram showing an example of the configuration of the telework management system of the present invention.

  The telework management system 100 is configured such that one or more management servers 101, one or more teleworker PC 111, one or more administrator PC 121 are connected via the Internet 130.

  The management server 101 is a server that centrally manages, as telework information, information on the presence and absence status of teleworkers, information on working hours, and the like, and is constructed on the service environment network 104.

  When the teleworker PC 111 and the administrator PC 121 connect to the management server 101 by authentication processing using an account ID and a password, and the management server 101 receives telework information from the teleworker PC 111, the management server 101 Store in database When the manager PC 121 requests acquisition of telework information, the necessary telework information is extracted from the database of the management server 101.

  The teleworker PC 111 is a terminal that receives an application (reporting) on work from work or not on work from the teleworker, and detects the presence / absence status of the teleworker from the image captured by the connected imaging device. Information on work or non-work and information indicating presence or absence, which exist on the home network 110, is created by a dedicated application, and is sent to the management server 101 via the router 112, the Internet 130, and the router 103. Will be sent.

  The administrator's PC 121 is a terminal for confirming telework information, exists on the in-house network 120, and uses a web management console (operating on a web browser) to confirm the telework information. 130, and connects to the management server 101 via the router 103.

  FIG. 2 is a block diagram showing a hardware configuration of an information processing apparatus applicable to the management server 101, the teleworker PC 111, and the administrator PC 121 according to the embodiment of this invention. The respective devices have the same configuration, and therefore will be described using the same reference numerals.

  As shown in FIG. 2, the information processing apparatus includes a central processing unit (CPU) 201, a read only memory (ROM) 202, a random access memory (RAM) 203, a storage device 204, an input controller 205, and a system bus 200. An audio input controller 206, a video controller 207, a memory controller 208, and a communication I / F controller 209 are connected.

  The CPU 201 centrally controls the devices and controllers connected to the system bus 200.

  The ROM 202 or the storage device 204 is a control program executed by the CPU 201, such as a BIOS (Basic Input / Output System) or an OS (Operating System), a computer readable and executable program for realizing the information processing method, and various necessary items. It holds data (including data tables).

  The RAM 203 functions as a main memory, a work area, and the like of the CPU 201. The CPU 201 loads programs and the like necessary for execution of processing from the ROM 202 or the storage device 204 to the RAM 203, and implements various operations by executing the loaded programs.

  The input controller 205 controls an input from an input device such as the keyboard / touch panel 210. The input device is not limited to this, and may be a touch panel capable of detecting a position touched with a plurality of fingers, such as a mouse or a multi touch screen.

  Various instructions can be given by the user pressing (touching with a finger or the like) in accordance with an icon, a cursor or a button displayed on the touch panel.

  This input device is used to input a destination for a communication destination that can be used by various communication devices.

  The voice input controller 206 controls an input from the microphone 211. It is possible to perform voice recognition of the voice input from the microphone 211.

  The video controller 207 controls display on an external output device such as the display 212. The display shall also include the display of a notebook computer integrated with the main unit. The external output device is not limited to the display, and may be, for example, a projector. Further, with regard to devices that can be received by the above-described touch operation, it is also possible to receive an input from the keyboard / touch panel 210.

  The video controller 207 can control a video memory (VRAM) for display control, and can use a part of the RAM 203 as a video memory area, or can separately provide a dedicated video memory. It is possible.

  In the present invention, the first video memory area used for display when the user normally operates the information processing apparatus and the display content superimposed on the display content of the first video memory area when the predetermined screen is displayed And a second video memory area used for The video memory area is not limited to two, and can be plural as long as the resource of the information processing apparatus permits.

  The memory controller 208 controls access to the external memory 213. The external memory is connected via an adapter to an external storage device (hard disk) that stores a boot program, various applications, font data, user files, editing files, various data, etc., a flexible disk (FD), or a PCMCIA card slot. Compact flash (registered trademark) memory etc. can be used.

  The communication I / F controller 209 connects and communicates with an external device via the network 214, and executes communication control processing in the network. For example, communications using TCP / IP, telephone lines such as ISDN, and 3G lines of mobile phones are possible.

  The storage device 204 is a medium for permanently storing information, and the form thereof is not limited to a storage device such as a hard disk. For example, a medium such as a solid state drive (SSD) may be used.

  Moreover, it can also be used as a temporary memory area at the time of various processes performed by the communication terminal in the present embodiment.

  Next, processing executed by the telework management system in this embodiment will be described using the flowcharts of FIGS. 3 to 6.

  The flowchart of FIG. 3 is a process in which the CPU 201 of the teleworker PC 111 reads and executes a predetermined control program, and is a flowchart showing a process of recording the working hours of the teleworker.

  In step S301, the CPU 201 of the teleworker PC 111 determines whether the processing according to the present embodiment is ended, such as when the power of the teleworker PC 111 is turned off or the control program is ended.

  If it is ended (step S301: TRUE), the processing of this flowchart is ended.

  If it has not ended (step S301: FALSE), the process proceeds to step S302.

  In step S302, the CPU 201 of the teleworker PC 111 receives a selection from the teleworker as to whether he is at work or not at work. Specifically, the working status instruction acceptance screen shown in FIG. 10 is displayed on the display 212 of the teleworker PC 111, and one of the buttons is selected (designated) from the teleworker to select between working and non-working ( Accept instructions).

  When the on-duty button 1001 is selected by the teleworker, it is determined that work has started (changed from off-work to on-work).

  When the off-duty button 1002 is selected by the teleworker, it is determined that the work is finished (changed from working to non-working).

  If neither button is selected, it is determined that there is no change in work status.

  In step S303, the CPU 201 of the teleworker PC 111 determines whether the working state has been changed in step S302.

  If it is changed during work from after work (step S303: change during work), the process proceeds to step S304.

  If the user is changed from working to non-working (step S303: changed to non-working), the process proceeds to step S305.

  If there is no change in work status (step S303: no change), the process proceeds to step S306.

  In step S304, the CPU 201 of the teleworker PC 111 starts recording of working hours. Then, the start time of working time is transmitted to the management server 101 (step S308).

  In step S305, the CPU 201 of the teleworker PC 111 ends the recording of working hours. Then, the working time end time is transmitted to the management server 101 (step S308).

  In step S306, the CPU 201 of the teleworker PC 111 determines whether the working status is working or not.

  If it is working (step S306: TRUE), the process proceeds to step S307.

  When it is out of work (step S306: FALSE), the process proceeds to step S309.

  In step S307, the CPU 201 of the teleworker PC 111 updates the recorded working time.

  With the above processing, the management server 101 transmits the working time of the teleworker (in working hours) by transmitting to the management server 101 the date on which the instruction to work is received and the date on which the instruction to not work is received. It becomes possible to manage the time from receiving the instruction to the effect to the instruction to the effect of being out of work.

  Specifically, the work situation of the teleworker is managed by managing the work start date and the work finish date according to the data configuration shown in FIG. 9 (A).

  In step S309, the CPU 201 of the teleworker PC 111 detects the presence status of the teleworker. Details of the process of step S309 will be described later using the flowchart of FIG.

  FIG. 4 is a process in which the CPU 201 of the teleworker PC 111 reads and executes a predetermined control program, and is a flowchart showing a process for recording and managing the presence status of the teleworker.

  In step S401, the CPU 201 of the teleworker PC 111 detects the face of the teleworker from the video captured by the connected imaging device and performs authentication.

  The authentication is performed by a method such as comparing a photographed face with a face image registered in advance and determining whether the degree of similarity satisfies a predetermined reference.

  In step S402, the CPU 201 of the teleworker PC 111 detects the current state of the teleworker from the video captured by the connected imaging device. In the present embodiment, it is assumed that the present state of the teleworker is either the "present" state or the "away" state.

  The presence state refers to a state in which the face of the teleworker itself is detected in the image captured by the connected imaging device. Further, the state of leaving the seat refers to a state in which the face of the teleworker itself is not detected in the image captured by the connected imaging device.

  Note that the face of the teleworker itself is determined based on the degree of similarity between the face image registered in advance and the photographed face. If it is determined that the person is different (if the degree of similarity between the registered face image and the captured face does not meet the criteria), it is determined as "spoofing" or the like (in this embodiment, the teleworker himself) Is determined to be "Away" since it is not present).

  Here, even if the face of the teleworker itself is not detected, there is a possibility that the face could not be detected because the user is in the seat but faces sideways or downward. Therefore, the determination is made in consideration of the presence / absence status up to now. Specifically, in the case where “the face could not be detected but the presence state has continued until the present and the presence of a person has not been detected”, it is merely simply not detecting the face They are facing downwards only), and it is judged that they are present because they can not say that they have left their seats.

  In step S403, the CPU 201 of the teleworker PC 111 determines whether the current teleworker status detected in step S402 is present or absent.

  If the user is present (step S403: present), the process proceeds to step S404.

  If the user is away (step S403: away), the process proceeds to step S407.

  In step S404, the CPU 201 of the teleworker PC 111 determines whether the state calculated in step S402 is different from the state in the past (that is, has transitioned from being away from the seat until now to the presence). Do.

  If not transitioned (ie, the presence state continues) (step S404: FALSE), the process proceeds to step S405.

  If there is a transition (i.e., a change from the absence state to the presence state) (step S404: TRUE), the process proceeds to step S406.

  In step S405, the CPU 201 of the teleworker PC 111 updates the occupancy time.

  In step S406, the CPU 201 of the teleworker PC 111 ends the recording of the absence time, and starts the recording of the attendance time.

  In step S407, the CPU 201 of the teleworker PC 111 determines whether the state calculated in step S402 is different from the state in the past (that is, has transitioned from being present to leaving the seat until now). Do.

  If not transitioned (ie, the absence state continues) (step S407: FALSE), the process proceeds to step S408.

  If there is a transition (i.e., a change from the presence state to the absence state) (step S407: TRUE), the process proceeds to step S409.

  In step S408, the CPU 201 of the teleworker PC 111 updates the absence time.

  In step S409, the CPU 201 of the teleworker PC 111 ends the recording of the presence time, and starts the recording of the absence time.

  In step S410, the CPU 201 of the teleworker PC 111 transmits the presence time and the absence time to the management server 101.

  The management server 101 manages the presence time and the absence time transmitted in step S410 using data of the configuration shown in FIG. 9 (B). As shown in FIG. 9B, management is performed by recording the present state (present or absent), the date and time when the state was started, and the ended date and time for each user.

  In step S411, the CPU 201 of the teleworker PC 111 executes an abnormality detection process. Details of the abnormality detection process will be described later using the flowchart of FIG.

  In the present embodiment, although the detection processing (S402) of the presence / absence state of the teleworker is performed in the teleworker PC 111, the processing may be performed by the management server 101. Specifically, when the video taken by the imaging device is transmitted to the management server 101, and the management server 101 receives the transmitted video, the presence of the teleworker is confirmed using the video and the face image registered in advance. Detect absence situations. Then, the management server 101 may record the presence time and the absence time.

  FIG. 5 is a flowchart showing a process in which the CPU 201 of the teleworker PC 111 reads and executes a predetermined control program, and shows a process for detecting that some abnormality (state requiring attention) has occurred in the working condition of the teleworker. .

  In step S501, the CPU 201 of the teleworker PC 111 determines whether the teleworker is working or not working. Specifically, the determination is made based on the process in the flowchart of FIG. 3 (whether in-service or non-on-work is selected in the screen shown in FIG. 10).

  When working (step S501: TRUE), the process proceeds to step S502.

  When it is out of work (step S501: FALSE), the process proceeds to step S506.

  In step S502, the CPU 201 of the teleworker PC 111 determines whether the teleworker is present and the presence time continues longer than a predetermined time (a predetermined time or more).

  If the user is present and the presence time continues for longer than the predetermined time (more than the predetermined time) (step S502: TRUE), the process proceeds to step S503.

  If the user is not present, or if the present time does not continue longer than a predetermined time (more than a predetermined time) (step S502: FALSE), the process proceeds to step S508.

  Whether the user is present or not is determined based on the result of the process of step S402 in FIG. For a predetermined time, a time such as "60 minutes" is determined in advance, and whether the staying time continues for a predetermined time depends on the present time and the time when the present state is started. It judges by calculating.

  In step S503, the CPU 201 of the teleworker PC 111 notifies the teleworker that a break should be taken.

  In this way, when the presence status continues for a predetermined time or more, maintaining an appropriate working environment for the teleworker who works away from the manager by notifying that he / she should take a break Is possible.

  In step S504, the CPU 201 of the teleworker PC 111 determines whether the teleworker has entered a break. Whether or not to take a break is determined by having left the seat or by selecting the off-duty button 1002.

  If a break has been entered (step S504: TRUE), the process proceeds to step S505.

  If the user has not entered a break (step S504: FALSE), the process shown in the flowchart is ended.

  In step S505, the CPU 201 of the teleworker PC 111 locks the teleworker PC 111 used by the teleworker and can not be used unless a password or the like is input. This makes it possible to control the teleworker not to use the teleworker PC 111 during the break.

  Next, processing in the case where it is determined to be FALSE in step S501 (when out of work) will be described.

  In step S506, the CPU 201 of the teleworker PC 111 determines whether the teleworker is present and the presence time continues longer than a predetermined time (a predetermined time or more).

  If the user is present and the presence time continues for longer than a predetermined time (more than a predetermined time) (step S506: TRUE), the process proceeds to step S507.

  When the user is not present, or when the present time does not continue for longer than a predetermined time (more than a predetermined time) (step S506: FALSE), the processing of this flowchart ends.

  Whether the user is present or not is determined based on the result of the process of step S402 in FIG. For a predetermined time, a time such as "60 minutes" is determined in advance, and whether the staying time continues for a predetermined time depends on the present time and the time when the present state is started. It judges by calculating.

In step S507, the CPU 201 of the teleworker PC 111 requests the teleworker to input the reason (comment) for which he / she is present for a long time despite the non-working time. An example of the comment input screen is shown in FIG.
Then, the process proceeds to step S510.

  Next, processing in the case where it is determined to be FALSE in step S502 (when the user is not present or when the present time does not continue longer than a predetermined time) will be described.

  In step S508, the CPU 201 of the teleworker PC 111 determines whether or not the teleworker is away from the desk and the duration of the away time continues longer than the predetermined time (more than the predetermined time).

  If the user is away from the desk and the absence time continues for longer than the predetermined time (more than the predetermined time) (step S508: TRUE), the process proceeds to step S509.

  If the user is not away from the desk or if the departure time does not continue for longer than the predetermined time (more than the predetermined time) (step S508: FALSE), the processing of this flowchart ends.

  In step S509, the CPU 201 of the teleworker PC 111 requests the teleworker to input a reason (comment) for leaving for a long time despite working hours. An example of the comment input screen is shown in FIG.

  In step S510, the CPU 201 of the teleworker PC 111 comments from the teleworker (the reason for being present for a long time despite being out of work hours, the reason to be away for a long time despite being out of work hours Accept the input of).

  In step S 511, the CPU 201 of the teleworker PC 111 transmits a comment for which the input has been received to the management server 101 when the registration button on the screen of FIGS. 11 and 12 is pressed.

  The management server 101 manages the comment transmitted from the CPU 201 of the teleworker PC 111 in step S511. As shown in FIG. 9B, the management server 101 manages comments as well as the presence status of the user.

  In this way, if you have been away for a long time during working hours (during working hours) or if you are staying for a long time not working (over working hours) If you do, you may be running a job or working overtime. Therefore, it is possible to appropriately manage the work situation of the teleworker by having the teleworker explain why such a work situation has occurred.

  In the present embodiment, the processing shown in the flowchart of FIG. 5 has been described as the configuration that is executed by the teleworker PC 111. On the other hand, as described above, when the detection of the presence or absence status of the teleworker and the recording of the working hours are executed by the management server 101, the processing of steps S501, S502, S506, and S508 is performed by the management server 101. It may be performed in

  Next, the tabulated result display processing executed by the administrator PC 121 and the management server 101 will be described using FIG.

  Among the processes shown in the flowchart of FIG. 6, the processes of steps S601 and S611 are processes executed by the CPU 201 of the administrator PC 121, and the processes of steps S602 to S610 are processes executed by the management server 101 reading and executing predetermined control programs. .

  In step S601, the CPU 201 of the administrator PC 121 receives designation of a display target teleworker and a search period from the administrator.

  For example, when three persons A, B, and C are designated as display target teleworkers, and March 7, 2016 to March 11, 2016 as a search period, three persons A, B, and C 2016 The work status of March 7-March 11, 2016 will be displayed.

  In step S602, the CPU 201 of the administrator's PC 121 determines whether the work status search and tabulation process for all the teleworkers specified in step S601 has ended.

  If the search and tabulation process has been completed for all the teleworkers (step S601: TRUE), the process proceeds to step S611.

  If there is a teleworker who has not completed the search and tabulation process (step S601: FALSE), the process proceeds to step S603.

  In step S603, the CPU 201 of the administrator PC 121 designates one of the teleworkers who has not been subjected to the search / tabulation process.

  In step S604, the CPU 201 of the administrator PC 121 determines whether or not the work status search and tabulation process in the period designated in step S601 is completed for the teleworker selected in step S603.

  If it has ended (step S604: TRUE), the process proceeds to step S602.

  If it has not ended (step S604: FALSE), the process proceeds to step S605.

  In step S605, the CPU 201 of the administrator PC 121 designates one day of the day when the search / tabulation process is not performed within the designated period.

  In step S606, the CPU 201 of the administrator PC 121 searches for the working hours of the teleworker specified in step S603 on the day specified in step S605.

  For example, when teleworker A is designated in step S603 and March 7 is designated in step S605, the user ID is teleworker A in FIG. 9A, and either the start date or the end date is March. Search 7 days of data.

  In step S607, the CPU 201 of the administrator PC 121 searches for the presence time and absence time of the teleworker specified in step S603 on the day specified in step S605.

  For example, when teleworker A is designated in step S603 and March 7 is designated in step S605, the user ID is teleworker A in FIG. 9B, and either the start date or the end date is March. Search 7 days of data. At this time, if a comment is registered, the comment is also acquired.

  In step S608, the CPU 201 of the administrator PC 121 calculates the total working time on the designated day from the data searched in step S606. Specifically, the time from the start date to the end date is calculated for each of the retrieved data, and the total value of all the retrieved data is calculated. If the start date and the end date are different from each other, the working time on the designated day is calculated from 0:00 am to the end date, or the time from the start date to 12 pm.

  In step S 609, the CPU 201 of the administrator PC 121 calculates the total in-seat time and total out-of-seat time on the designated day from the presence and absence time searched in step S 607. Specifically, the time from the start date to the end date is calculated for each of the retrieved data, and the total value of all the retrieved data is calculated for each of the presence state and the absence state.

  In step S610, the CPU 201 of the administrator PC 121 calculates the total stay time / total leave time during working hours out of the total stay time / total leave time calculated in step S609.

Specifically, a total value of time when the start date and time in FIG. 9A to the end date and time and the start date and time in FIG. 9B and the end date and time overlap is calculated. The calculated values are managed by the management server 101 based on the data shown in FIG.
Then, the process returns to step S604.

  When the search and tabulation process is completed for the work status of the designated entire period for all members of the display target teleworker received in step S601 (step S602: TRUE), the process proceeds to step S611.

In step S611, the CPU 201 of the administrator PC 121 displays the working status of the teleworker on the display 212 based on the data searched in steps 606 to S610 and the calculated value.
The display screen of the aggregation result will be described with reference to FIG.

  FIG. 7 is an example of a screen displayed on the display 212 of the administrator PC 121.

  The screen shown in FIG. 7 shows the working status of the teleworker A from March 7 to March 11.

  In FIG. 7, the hatched area (for example, 701 or the like) indicates a time zone during working hours.

  Along with working hours, the time zone during which you are enrolled (the area indicated by a vertical line, such as 702) is displayed. In addition, the time zone during which the user is away (the area shown in light black, for example, 703 etc.) is also displayed side by side with the working time.

  In the example of FIG. 7, the working hours are from 9 o'clock to 12 o'clock and from 13 o'clock to 17:30 on March 7, and one time in the morning, three in the afternoon, and 12 o'clock to 13 o'clock. It indicates that you are seated.

  As described above, management is performed by comparably displaying information indicating the working time zone reported by the teleworker and information indicating the present time and absence time analyzed from the photographed image. It becomes possible for the person in charge to understand the presence and absence status of the teleworker during and outside the working hours, thus enabling appropriate labor management.

  The values shown in 703 indicate that the total working time on March 7 was 7.5 hours.

  The numerical values shown in 704 indicate the total attendance time on March 7 and the attendance time during working hours. March 7 is 6.5 hours each. March 10 shows that the total attendance time was 8.5 hours, and the attendance time during working hours was 6.5 hours.

  In this way, by displaying the total attendance time and the attendance time during working hours, it is possible to work for 2 hours outside working hours, and for working hours excluding working breaks etc. Time of presence) can be recognized.

  The numerical values shown in 705 indicate the total absence time on March 7 and the absence time during working hours. On March 7, recognize that the total absence time is 2 hours and the absence time during work hours is 1 hour (that is, 1 hour has been left outside work hours) Can.

  The reason that there is no recording after 17:30 on March 7 is because it was judged as TRUE at step S301 at 17:30.

  Reference numeral 707 denotes a comment displayed when data is registered in the comment item shown in FIG. 9B, which is the reason why the user has been away for a predetermined time or more during working hours.

  Reference numeral 708 denotes a comment displayed when data is registered in the comment item shown in FIG. 9B, which is the reason why the user is present outside the working hours for a predetermined time or more.

  In this manner, by displaying the comment in the area displaying the work status, the manager can confirm at a glance the reason why the inappropriate work status has occurred, so that appropriate labor management can be performed.

  In addition, by confirming the content of the comment and the presence or absence of the comment, it is possible to inquire the reason for the teleworker who performed the inappropriate work.

  FIG. 8 is a screen on which the working conditions of the teleworker A, the teleworker B, and the teleworker C are displayed, and is a screen displayed on the display 212 of the administrator PC 121.

  In the example of FIG. 8, the teleworker A is currently present (801), the teleworker B is currently absent, (802), and the teleworker C is currently out of working time (803).

  With regard to teleworker A, there is a time zone during which working hours have been left for a predetermined time or more, so when the reason is registered, the area indicating the time zone is selected, the reason is Displayed (804).

  In this way, by displaying the working statuses of a plurality of teleworkers in real time, it becomes possible to grasp at a glance what conditions each member of the same department is in.

  The screen of FIG. 8 may be displayed on the display 212 of the teleworker PC 111 used by each teleworker. Since each teleworker can check the work status of other teleworkers by looking at the screen in FIG. 8, he / she can not contact if he / she wants to contact other teleworkers It becomes possible to grasp whether it is a situation where it can not be contacted outside work hours. As a result, communication between teleworkers becomes smooth, and it becomes possible to improve the efficiency of operations.

  Further, a program according to the present invention is a program that causes a computer to execute the processing of FIGS. The program in the present invention may be a program for each process of FIGS. 3 to 6.

  As described above, the recording medium recording the program for realizing the functions of the above-described embodiments is supplied to the system or apparatus, and the computer (or CPU or MPU) of the system or apparatus stores the program stored in the recording medium. It goes without saying that the object of the present invention can also be achieved by reading and executing.

  In this case, the program itself read out from the recording medium realizes the novel function of the present invention, and the recording medium recording the program constitutes the present invention.

  As a recording medium for supplying the program, for example, a flexible disk, hard disk, optical disk, magneto-optical disk, CD-ROM, CD-R, DVD-ROM, magnetic tape, non-volatile memory card, ROM, EEPROM, silicon A disk etc. can be used.

  Further, by executing the program read by the computer, not only the functions of the above-described embodiment are realized, but also an operating system (OS) or the like running on the computer is actually executed based on the instructions of the program. It goes without saying that the processing is partially or entirely performed, and the processing realizes the functions of the above-described embodiments.

  Furthermore, after the program read from the recording medium is written to the memory provided to the function expansion board inserted into the computer or the function expansion unit connected to the computer, the function expansion board is read based on the instruction of the program code. It goes without saying that the case where the CPU or the like provided in the function expansion unit performs part or all of the actual processing and the functions of the above-described embodiment are realized by the processing.

  Further, the present invention may be applied to a system constituted by a plurality of devices or to an apparatus comprising a single device. It goes without saying that the present invention can also be applied to the case where it is achieved by supplying a program to a system or apparatus. In this case, by reading a recording medium storing a program for achieving the present invention into the system or apparatus, the system or apparatus can receive the effects of the present invention.

  Further, by downloading and reading out a program for achieving the present invention from a server on a network, a database or the like by a communication program, the system or apparatus can receive the effects of the present invention. In addition, the structure which combined each embodiment mentioned above and its modification is also contained in this invention altogether.

101 Management Server 111 Teleworker PC
121 Administrator's PC

Claims (5)

Presence detection means for detecting whether the teleworker is present or absent based on the photographed image;
An occupancy time calculation means for calculating a time zone in which the teleworker is in attendance and a time zone in which the teleworker is away based on the occupancy status detected by the occupancy status detection means;
A service status reception means for receiving a selection as to whether the worker is working or not working from the teleworker;
Working time calculating means for calculating a time zone in which the teleworker is working and a time zone in which the teleworker is not working, based on the working condition received by the working condition receiving means;
The predetermined time during work based on the time zone of presence and absence calculated from the presence time calculation means and the time range during work calculated by the work time calculation means A determination unit that determines whether the user has been away from the office for more than a predetermined period of time and whether the user is present for more than a predetermined period of time outside work hours;
If it is determined by the determination means that the user is away from work for a predetermined time while working or if it is determined that the user is present for more than a predetermined time outside work, the input of a comment is requested. Request means,
A telework management system comprising:   The comment input in response to the request by the request means is displayed on the screen displaying the time zone in which the teleworker was present, the time zone in which he was away, and the time zone during work in time series The telework management system according to claim 1, further comprising display control means for controlling. Presence detection means for detecting whether the teleworker is present or absent based on the photographed image;
An occupancy time calculation means for calculating a time zone in which the teleworker is in attendance and a time zone in which the teleworker is away based on the occupancy status detected by the occupancy status detection means;
A service status reception means for receiving a selection as to whether the worker is working or not working from the teleworker;
Working time calculating means for calculating a time zone in which the teleworker is working and a time zone in which the teleworker is not working, based on the working condition received by the working condition receiving means;
The predetermined time during work based on the time zone of presence and absence calculated from the presence time calculation means and the time range during work calculated by the work time calculation means A determination unit that determines whether the user has been away from the office for more than a predetermined period of time and whether the user is present for more than a predetermined period of time outside work hours;
If it is determined by the determination means that the user is away from work for a predetermined time while working or if it is determined that the user is present for more than a predetermined time outside work, the input of a comment is requested. Request means,
An information processing apparatus comprising: An information processing method in a telework management system, comprising
An attendance status detection step of detecting whether the teleworker is present or absent based on the photographed image;
An attendance time calculation step of calculating a time zone in which the teleworker is present and a time zone in which the teleworker is away based on the presence status detected in the presence status detection step;
A work status reception process for receiving a selection from the teleworker as to whether he is working or not working;
A working time calculation step of calculating a time zone during which the teleworker is working and a time zone during which work is not based on the work status received by the work status reception process;
The predetermined time during work based on the time zone of presence and absence calculated from the time of presence calculation process and the time range of work calculated from the work time calculation process. A determination step of determining whether the user has been away from the office for more than a predetermined period of time and whether the user is present for more than a predetermined period of time outside work hours;
If it is determined in the determination step whether the user is away from the specified time during work or if it is determined that the user is present outside the work for more than the specified time, the input of a comment is requested. Request process,
An information processing method comprising: An executable program in a telework management system,
Said telework management system,
Presence detection means for detecting whether the teleworker is present or absent based on the photographed image;
An occupancy time calculation means for calculating a time zone in which the teleworker is in attendance and a time zone in which the teleworker is away based on the occupancy status detected by the occupancy status detection means;
A service status reception means for receiving a selection as to whether the worker is working or not working from the teleworker;
Working time calculating means for calculating a time zone in which the teleworker is working and a time zone in which the teleworker is not working, based on the working condition received by the working condition receiving means;
The predetermined time during work based on the time zone of presence and absence calculated from the presence time calculation means and the time range during work calculated by the work time calculation means A determination unit that determines whether the user has been away from the office for more than a predetermined period of time and whether the user is present for more than a predetermined period of time outside work hours;
If it is determined by the determination means that the user is away from work for a predetermined time while working or if it is determined that the user is present for more than a predetermined time outside work, the input of a comment is requested. A program characterized by functioning as a request means.

Images