JP2018120566A - Maintenance and insurance management system and information processing method and program for maintenance and insurance management system - Google Patents

Abstract

A maintenance and insurance management system capable of shortening the period from the occurrence of a failure to insurance assessment, minimizing lost profits from power sales, simplifying the handling of operators and procedures, and information processing method therefor And provide programs. An input step of inputting failure information of a photovoltaic power generation facility to an information terminal, a failure information acquisition step of acquiring failure information, and price information of a product constituting a photovoltaic power generation facility by a server are stored. A failure information database that stores the price information acquisition step for referring to the product database and the product price information related to the failure information, and the past information that associates the type of solar power generation failure in the past and the repair amount. The past information acquisition step of acquiring past information of the photovoltaic power generation facility related to the failure information, and the insurance assessment of the repair compensation of the photovoltaic power generation facility related to the failure information based on the acquired failure information, price information and past information And a creation step for creating a request form. [Selection] Figure 2

Description

  The present invention relates to a maintenance and insurance management system, an information processing method for the maintenance and insurance management system, and a program.

2. Description of the Related Art Conventionally, there has been proposed a technique for performing compensation and insurance procedures related to repair of an article damaged by a failure or accident using a computer system (see, for example, Patent Documents 1 to 3).
Even at a solar power generation site, the power generation company that operates the site pays the repair costs in the event of a failure in the event of a failure of the solar power generation panel or power conditioner (hereinafter also referred to as “PCS”). You have insurance to compensate. For this reason, when a failure occurs in a photovoltaic power generation panel or a power conditioner, the power generation company itself has conventionally ordered repairs and made repair compensation procedures.

JP-T-2005-502101 JP 2004-005371 A JP 2006-350486 A

  However, in the above-described method, it is necessary for the power generation company to perform both the repair request procedure for the broken solar power generation panel and the power conditioner and the insurance procedure for the insurance company. In other words, it was necessary to deal with a construction company for a repair estimate and to apply for insurance, which was troublesome.

  In addition, when a power generation company places an order for repair or a repair compensation procedure, there is a problem that the period from the occurrence of a failure to an insurance assessment becomes longer, resulting in lost profits from power sales. In other words, in order to request an insurance assessment from an insurance company, it is necessary to negotiate with the construction company on the estimated cost of repairing the damaged photovoltaic power generation panel or power conditioner. In addition, because solar panels and power conditioners frequently change models, it was necessary to select the cheapest successor that was available at the time of repair or an alternative with an appropriate specification. There is a problem that such price negotiation and product selection take time, the period from failure occurrence to insurance assessment becomes longer, and lost profits of power sales occur.

  The present invention has been made to solve the above-mentioned problems, and aims to shorten the period from the occurrence of a failure to an insurance assessment, to minimize lost profits of power sales, and to deal with the operator and procedures. It is an object of the present invention to provide a maintenance and insurance management system, an information processing method of the maintenance and insurance management system, and a program that can simplify the labor of the system.

In order to achieve the above object, the present invention provides the following means.
The maintenance and insurance management system according to the first aspect of the present invention includes an information terminal into which failure information of a photovoltaic power generation facility is input, a product database in which price information of products constituting the photovoltaic power generation facility is stored, , A failure database in which past information that is associated with a type of failure in the past and the repair amount of the photovoltaic power generation facility is stored, and information communication is possible with the information terminal, the product database, and the failure database An input / output unit connected to the information terminal, the failure information input to the information terminal acquired from the information terminal, product price information relating to the failure information acquired from the product database, and acquisition from the failure database Based on the past information of the photovoltaic power generation facility related to the failure information, the photovoltaic power generation facility related to the failure information A creation unit for creating a request form to be used in the insurance adjuster repair requests compensation, a server having, characterized in that is provided.

  The information processing method of the maintenance and insurance management system according to the second aspect of the present invention includes an input step in which failure information of a photovoltaic power generation facility is input to an information terminal, and a server connected to the information terminal so as to be capable of information communication The failure information acquisition step of acquiring the failure information input to the information terminal, and the server refers to a product database in which price information of products constituting the solar power generation facility is stored, and the failure A price information acquisition step of acquiring price information of a product related to information, and a failure in which the server stores past information that is information in which the type of failure in the past of the photovoltaic power generation facility and its repair amount are linked A past information acquisition step of referring to a database to acquire past information of photovoltaic power generation facilities related to the failure information, and the server has acquired the Creating a request form used for an insurance assessment request for repair compensation of the photovoltaic power generation facility related to the failure information, based on the failure information, the acquired price information, and the acquired past information. It is characterized by.

  In the program according to the third aspect of the present invention, a computer has a failure information acquisition function for acquiring failure information of a photovoltaic power generation facility input to an information terminal, and price information of a product constituting the photovoltaic power generation facility. A price information acquisition function for referring to a stored product database and acquiring product price information related to the failure information, and a type of failure in the past of the solar power generation facility and information associated with the repair amount. Refer to a failure database in which past information is stored, a past information acquisition function that acquires past information of the photovoltaic power generation facility related to the failure information, the acquired failure information, the acquired price information, and the acquired Based on past information, a creation function for creating a request form used for an insurance assessment request for repair compensation of solar power generation facilities related to the failure information; Characterized in that to realize.

  According to the maintenance and insurance management system according to the first aspect of the present invention, the information processing method of the maintenance and insurance management system according to the second aspect, and the program according to the third aspect, the failure acquired from the information terminal Based on the information, the price information acquired from the product database, and the past information acquired from the failure database, a request form used for an insurance assessment request for repair compensation of the photovoltaic power generation facility related to the failure information is created.

  In the first aspect of the invention, the server determines that the product stored in the product database in advance corresponds to a product related to the failure information and a product determination unit that determines whether the product corresponds to the failure information. If it is determined that the successor product determination unit for determining whether or not the product related to the failure information corresponds to the successor product, and the successor product and the product related to the failure information are determined to correspond, A configuration in which a successor product reference unit that refers to price information of the successor product is further provided is preferable.

  In the second aspect of the invention, in the price information acquisition step, a product determination step of determining whether or not the product stored in advance in the product database corresponds to a product related to the failure information; When it is determined that it does not correspond, when it is determined that the successor product determination step for determining whether or not it corresponds to the successor product of the product related to the failure information, and the successor product and the product related to the failure information correspond It is preferable to further include a successor product reference step of referring to price information of the successor product.

  By doing in this way, even if the product related to the failure information is not stored in the product database in advance, the replacement product related to the failure information is extracted and the price information of the replacement product is referred to, and the failure information related It becomes possible to create a request form used for insurance assessment request for repair compensation of solar power generation equipment.

  In the configuration of the first aspect of the present invention, when the successor product determination unit determines that a plurality of successor products correspond to the products related to the failure information, the successor product reference unit refers to the successor product to be referred to. As price information, it is preferable to refer to the price of the succeeding product with the lowest price among the plurality of succeeding products.

  In the successor product determination step of the second aspect of the invention, when it is determined that a plurality of successor products correspond to the product related to the failure information, the price of the successor product referred to in the successor product reference step As information, it is preferable to refer to the price of a succeeding product having the lowest price among the plurality of succeeding products.

  In this way, when a plurality of successor products are extracted, the price of the successor product with the lowest price among the plurality of successor products is referred to as the price information of the successor product, and the photovoltaic power generation facility relating to the failure information It becomes possible to prepare a request form used for an insurance assessment request for repair compensation.

  In the configuration according to the first aspect of the present invention, the server stores in advance the product database when the successor product determination unit determines that there is no successor product corresponding to the product related to the failure information. When it is determined that there is an alternative product determination unit that determines whether or not the desired specification of the product corresponds to the desired specification of the product related to the failure information, and an alternative product that is a corresponding product, It is preferable that an alternative product reference unit that refers to price information of the alternative product is further provided.

  In the successor product determining step according to the second aspect of the invention, when it is determined that there is no successor product corresponding to the product related to the failure information, a desired specification of the product stored in advance in the product database. And an alternative product determination step for determining whether or not a desired specification of the product related to the failure information corresponds, and if it is determined that there is an alternative product that is a corresponding product, price information of the alternative product It is preferable to further include an alternative reference step that refers to

  By doing so, even if the product related to the failure information is not stored in the product database in advance and it is determined that there is no successor product, the desired specification of the product related to the failure information is It is possible to extract a corresponding substitute and refer to the price information of the substitute to create a request form used for an insurance assessment request for repair compensation of the photovoltaic power generation facility regarding the failure information.

  In the configuration of the first aspect of the present invention, when the substitute determination unit determines that there are a plurality of substitutes, the substitute reference unit is configured to provide a plurality of the price information of the substitutes to be referred to. It is preferable to refer to price information of an alternative product having the lowest price among the alternative products.

  When it is determined in the alternative product determination step of the second aspect of the invention that there are a plurality of the alternative products, a plurality of the alternatives are used as price information of the alternative product referred to in the alternative product reference step. It is preferable to refer to price information of an alternative product having the lowest price among the products.

  In this way, when a plurality of alternative products are extracted, the price of the alternative product with the lowest price among the plurality of alternative products is referred to as the price information of the alternative product, and the photovoltaic power generation facility relating to the failure information It becomes possible to prepare a request form used for an insurance assessment request for repair compensation.

  In the first aspect of the invention, the server is determined to correspond to a failure determination unit that determines whether or not the failure information stored in advance in the failure database corresponds to the acquired failure information. In the case of failure, the repair amount associated with the corresponding failure information is corrected using at least one of the scale, installed area, and price of the solar power generation facility as a parameter. A configuration in which a correction unit is further provided is preferable.

  A failure determination step for determining whether or not the failure information stored in advance in the failure database corresponds to the acquired failure information in the past information acquisition step according to the second aspect of the invention; If it is determined, the repair amount associated with the corresponding failure information is corrected using at least one of the scale, the installed area, and the price of the photovoltaic power generation facility as a parameter. It is preferable to further include a failure correction step to be performed.

  In this way, the repair amount associated with the corresponding failure information is corrected based on the scale of the solar power generation facility, the area where it is installed, prices, etc., and the estimated accuracy of the repair amount is ensured. It becomes easy.

  In the configuration of the first aspect of the present invention, in the server, when the failure determination unit determines that the failure information stored in advance in the failure database does not correspond to the acquired failure information, A similarity determination unit that determines whether the failure information stored in advance in the failure database and the acquired failure information correspond to the product linked to the failure information and a desired specification of the product, If it is determined that there is similar accident information that is the accident information to be repaired, the scale of the photovoltaic power generation facility, the area where it is installed, and the price for the repair amount linked to the similar accident information It is preferable that a similar correction unit that performs correction using at least one of the parameters as a parameter is further provided.

  In the failure determination step according to the second aspect of the invention, when it is determined that the failure information stored in advance in the failure database does not correspond to the acquired failure information, the failure information is associated with the failure information. Similarity determination step for determining whether the failure information stored in advance in the failure database and the acquired failure information correspond to the product and a desired specification of the product, and similarity corresponding to the accident information When it is determined that there is accident information, for the repair amount linked to the similar accident information, at least one of the scale, the installed area, and the price of the photovoltaic power generation facility is set as a parameter It is preferable to further include a similar correction step for correcting as follows.

  In this way, even when failure information corresponding to the acquired failure information is not stored in the failure database in advance, failure information that is accident information corresponding to a desired specification is extracted and based on the failure information. Since the repair amount is corrected, it becomes easier to increase the validity of the request form used for the insurance assessment request for repair compensation of the photovoltaic power generation facility regarding the failure information.

  In the server having the configuration according to the first aspect of the present invention, when the similarity determination unit determines that there are a plurality of the similar accident information, based on a desired specification of the product linked to the failure information. , Selecting one similar accident information from a plurality of the similar accident information, and for the repair amount linked to the similar accident information, the scale of the photovoltaic power generation facility, the installed area, and the price It is preferable that a selection correction unit for correcting at least one parameter is further provided.

  In the similarity determination step according to the second aspect of the invention, when it is determined that there are a plurality of the similar accident information, a plurality of the similarities are determined based on a desired specification of the product linked to the failure information. One similar accident information is selected from the accident information, and at least one of the scale, the installed area, and the price of the solar power generation facility is set as a parameter for the repair amount linked to the similar accident information. It is preferable to further include a selection correction step for performing correction as follows.

  In this way, when a plurality of similar accident information is extracted, one similar accident information is extracted from the plurality of similar accident information based on a desired specification, and the repair amount associated with the similar accident information is calculated. Since the correction is made, it becomes easy to increase the validity of the request form used for the insurance assessment request for the repair compensation of the photovoltaic power generation facility regarding the failure information.

  According to the information processing method of the maintenance and insurance management system of the present invention, the period from the failure occurrence to the insurance assessment is shortened, the lost profit of the power sale is minimized, and the operator's response and procedures are troublesome. There is an effect that simplification can be achieved.

It is a block diagram which shows the structure of the maintenance and insurance management system of this invention. It is a flowchart explaining the information processing method of the maintenance and insurance management system of this invention. It is a flowchart explaining the calculation content of the estimate of the article cost in the failure repair in FIG. It is a flowchart explaining the calculation content of the estimate of the construction cost in the failure repair in FIG.

  A maintenance and insurance management system and an information processing method thereof according to an embodiment of the present invention will be described with reference to FIGS. In the present embodiment, the maintenance and insurance management system and information processing method of the present invention are applied to an example of a maintenance and insurance management system 1 that performs maintenance and insurance management at a photovoltaic power generation site (solar power generation facility). explain. A maintenance contractor entrusted with maintenance work from a power generation company that operates a solar power generation site uses the maintenance and insurance management system 1 to provide a maintenance service to the power generation company.

  As shown in FIG. 1, the maintenance and insurance management system 1 includes a server 10 and a tablet computer 30 (hereinafter referred to as “tablet 30”) which is an information terminal connected to the server 10 through a communication network so as to be able to perform information communication. ), A product database 50 (hereinafter also referred to as “product DB 50”), and a failure database 70 (hereinafter also referred to as “failure DB 70”).

  The server 10 creates a request form used for an insurance assessment request for repair compensation of a photovoltaic power generation site regarding failure information. In the present embodiment, the description will be made by applying to an example in which the server 10 is an information processing device having a CPU (Central Processing Unit), ROM, RAM, input / output interface, and the like. The programs stored in the storage device such as the ROM described above are the input / output unit 11, the creation unit 12, the product determination unit 13, the successor product determination unit 14, and the successor in cooperation with the CPU, ROM, RAM, and input / output interface. The product reference unit 15, the replacement product determination unit 16, the replacement product reference unit 17, the failure determination unit 18, the failure correction unit 19, the similarity determination unit 21, the similarity correction unit 22, and the selection correction unit 23 are caused to function.

  The input / output unit 11 is connected to the tablet 30, the product DB 50, and the failure DB 70 through a communication network so that information communication is possible. The communication network may use various known communication forms such as wired information communication and wireless information communication.

  The creation unit 12 acquires failure information input to the tablet 30 acquired from the tablet 30, product price information related to the failure information acquired from the product DB 50, and past solar power generation sites related to the failure information acquired from the failure DB 70. Based on the information, a calculation process is performed to create a request form used for an insurance assessment request for repair compensation of a photovoltaic power generation site regarding failure information.

  The product determination unit 13 performs arithmetic processing to determine whether a product stored in advance in the product DB 50 corresponds to a product related to failure information acquired from the tablet 30 via the input / output unit 11. .

  In the determination process in the product determination unit 13, the successor product determination unit 14 determines that the product stored in advance in the product DB 50 does not correspond to the product related to the acquired failure information. An arithmetic process is performed to determine whether or not it corresponds to the successor product.

  If the successor product determination unit 14 determines that the successor product, which is a product stored in advance in the product DB 50, corresponds to the product related to the acquired failure information, the successor product determination unit 14 determines the price of the successor product. An arithmetic process for referring to information is performed.

  The substitute product determination unit 16 determines in the determination process in the successor product determination unit 14 that the product related to the acquired failure information is not stored in the product DB 50, and the product stored in the product DB 50 in advance. The calculation processing is performed to determine whether or not the desired specification corresponds to the desired specification of the product relating to the failure information.

  If the substitute product reference unit 17 determines that the substitute product corresponding to the product related to the acquired failure information is stored in the product DB 50 in the calculation process of the substitute product determination unit 16, the substitute product The calculation processing for referring to the price information is performed.

  The failure determination unit 18 performs arithmetic processing to determine whether failure information stored in advance in the failure DB 70 corresponds to failure information acquired from the tablet 30 via the input / output unit 11.

  If the failure correction unit 19 determines in the arithmetic processing of the failure determination unit 18 that the previously stored failure information corresponds to the acquired failure information, the failure correction unit 19 sets the repair amount associated with the corresponding failure information. On the other hand, a calculation process is performed in which correction is performed using at least one of the scale, the installed area, and the price of the solar power generation site as a parameter.

  The similarity determination unit 21 performs arithmetic processing to determine whether the failure information stored in advance in the failure DB 70 corresponds to the acquired failure information for the product linked to the failure information and the desired specification of the product. Is.

  If it is determined in the calculation process of the similarity determination unit 21 that there is similar accident information that is the corresponding accident information, the similarity correction unit 22 applies solar power to the repair amount associated with the similar accident information. The calculation processing is performed by making corrections using at least one of the scale of the power generation site, the area where the power generation site is installed, and prices as parameters.

  The selection correction unit 23 selects one similar accident information from a plurality of similar accident information based on a desired specification of the product linked to the failure information, and for the repair amount linked to the similar accident information Thus, a calculation process is performed in which correction is performed using at least one of the scale of the photovoltaic power generation site, the installed area, and the price as a parameter.

  The product DB 50 and the failure DB 70 are linked with the server 10. The product DB 50 stores product information (article specifications such as dimensions and electrical characteristics, successor models, etc.) and price information (including prices by quantity and location) in association with each other. The failure DB 70 stores past failure information (accident status, repair response, etc.) and a repair amount in association with each other.

  As shown in FIG. 2, the maintenance engineer of the maintenance contractor, after rushing to the photovoltaic power generation site (or during regular inspection), as the accident status of the photovoltaic power generation equipment, (a) Article type (solar cell, PCS, etc.) ), (B) Information specifying the product specification such as model, (c) Quantity, (d) Failure type (damage, theft, etc .; including a photo) is input to the tablet 30 as failure information (S100: input step) .

  The failure information input to the tablet 30 is transmitted to the server 10 through the telecommunication line as an accident report format (S200: failure information acquisition step). The server 10 performs arithmetic processing described below based on the acquired failure information.

Estimating the cost of goods in failure repair (S300: price information acquisition step)
First, as shown in FIG. 3, the server 10 performs a process of searching the product DB 50 for products corresponding to (a) and (b) (S310: product determination step). If the corresponding product is found (YES), the price of the corresponding product (hereinafter referred to as the article unit price) is extracted, and together with (c), the calculation process for estimating the article cost (article unit price × quantity) in the repair of failure (S320: replacement product reference step, alternative product reference step).

  When the corresponding product is not found (NO), a process of searching the product DB 50 for the registration of the succeeding model (b) in the product DB is performed (S330: successor product determination step). If a succeeding model is found (YES), a process for determining whether or not there are a plurality of found succeeding models is performed (S340: succeeding product determination step).

  When it is determined that there is one succeeding model (NO), the process of S320 is performed, and when it is determined that there are a plurality of succeeding models (YES), the lowest price is determined as the article unit price (S350: Successor product determination step). Thereafter, the process of S320 is performed.

  In the case where a successor model is not found (NO in S330), information on the product having the closest specification to (b) is extracted from the product DB 50 as information on a substitute product (hereinafter also referred to as “substitute product”). (S360: substitute product determination step). If a substitute item is extracted (YES), a process for determining whether or not there are a plurality of found substitute items is further performed (S370: substitute item determination step).

  When it is determined that there is one substitute (NO), the process of S320 is performed, and when it is determined that there are a plurality of substitutes (YES), the lowest price is determined as the article unit price (S380: Substitute product judgment step). Thereafter, the process of S320 is performed.

  If no substitute is found in the determination in S360, the article unit price is manually input (S390). Thereafter, the process of S320 is performed. When the article cost is obtained by the calculation process of S320, the process proceeds to S400 of FIG.

Estimating construction costs for repairs (S400: Past information acquisition step)
As shown in FIG. 4, the server 10 performs a process of searching the product DB 50 for a failure corresponding to (a), (b), and (d) (S410: failure determination step). If there is a failure (YES), the repair amount is extracted from the failure DB 70 (S420: failure correction step), and after the correction based on the scale, area, price, etc., the construction unit price is determined (S430: failure correction step).

  If there is no failure information corresponding to (a), (b), (d) in the failure DB 70 (NO in S410), similar failure information that is failure information corresponding to (a), (d) in the failure DB A process for searching for the presence or absence is performed (S440: similarity determination step). If there is similar fault information (YES), a process is performed to determine whether there are a plurality of found similar fault information (S450).

  When it is determined that the number of similar failure information is one (NO), the processing of S420 and S430 is performed. When the number of similar failure information is determined to be plural (YES), (b) A process of selecting similar accident information having the closest type (major classification such as central PCS / string PCS) is performed (S460: similarity correction step, selection correction step). Thereafter, the processes of S420 and S430 are performed.

  If there is no similar failure information (NO in S440), the construction unit price is manually input (S470). Thereafter, the process of S430 is performed. When the article cost is obtained by the calculation process of S430, the process proceeds to S500 of FIG.

Creation and transmission of insurance request format (S500: creation step)
The server 10 includes failure information which is information / data (including photographs) of (a) to (d) input to the tablet 30 in an insurance request format for requesting an insurance assessment from an insurance company, and S300 and S400. The fault repair cost (total amount of goods cost and construction cost) calculated by the above calculation process is automatically input. The created insurance request format is transmitted to an insurance company through a telecommunication line or the like. Thereafter, the server 10 receives the insurance assessment transmitted from the insurance company (S600).

  In addition, the server 10 manages the status after the accident report format is transmitted from the tablet 30 (after the accident report format is registered), for example, during accident reception, insurance assessment request, assessment result reception, failure recovery, etc. I do.

Further, in status management, when a predetermined time has elapsed from the date of registration, notification processing such as mail transmission to a person registered in advance is performed to prevent a delay in correspondence.
According to the insurance management system 1 configured as described above, based on the failure information acquired from the tablet 30, the price information acquired from the product DB 50, and the past information acquired from the failure DB 70, the solar power generation site repair compensation related to the failure information A request form to be used for an insurance assessment request is created. Therefore, it is possible to shorten the period from the occurrence of the failure to the insurance assessment, to minimize the lost profit of the power sale, and to simplify the handling and procedure of the operator.

  Even if the product related to the failure information is not stored in the product DB 50 in advance, the replacement product of the product related to the failure information is extracted, the price information of the succeeding product is referred to, and the solar power generation site repair compensation related to the failure information It becomes possible to prepare a request form used for an insurance assessment request.

  If multiple replacement products are extracted, refer to the price of the replacement product with the lowest price among the multiple replacement products as the price information of the replacement product, and request an insurance assessment for repair compensation on the photovoltaic power generation site regarding the failure information It becomes possible to create a request form used for

  Even if the product related to the failure information is not stored in the product DB 50 in advance and it is determined that there is no successor product, an alternative product corresponding to the desired specification of the product related to the failure information is extracted. By referring to the price information of the substitute product, it is possible to create a request form used for insurance assessment request for repair compensation of the photovoltaic power generation site regarding the failure information.

  If multiple alternatives are extracted, refer to the price of the alternative with the lowest price among multiple alternatives as the price information of the alternative, and request an insurance assessment for repair compensation at the photovoltaic power generation site regarding the failure information It becomes possible to create a request form used for

  By correcting the repair amount associated with the corresponding failure information based on the scale of the photovoltaic power generation site, the area where the photovoltaic power generation site is installed, the price, etc., it becomes easy to ensure the estimated accuracy of the repair amount.

  Even if failure information corresponding to the acquired failure information is not stored in the failure DB 70 in advance, failure information that is accident information corresponding to a desired specification is extracted and the repair amount is corrected based on the failure information Therefore, it becomes easy to increase the validity of the request form used for the insurance assessment request for the repair compensation of the photovoltaic power generation site regarding the failure information.

  When a plurality of similar accident information is extracted, in order to extract one similar accident information from a plurality of similar accident information based on a desired specification, and to correct the repair amount associated with the similar accident information, This makes it easier to increase the validity of a request form used for insurance assessment requests for repair compensation of photovoltaic power generation sites related to failure information.

  DESCRIPTION OF SYMBOLS 1 ... Maintenance and insurance management system, 10 ... Server, 11 ... Input / output part, 12 ... Creation part, 13 ... Product judgment part, 14 ... Successor product judgment part, 15 ... Successor product reference part, 16 ... Alternative product judgment part, DESCRIPTION OF SYMBOLS 17 ... Replacement part reference part, 18 ... Failure determination part, 19 ... Failure correction part, 21 ... Similarity determination part, 22 ... Similarity correction part, 23 ... Selection correction part, 30 ... Tablet, 50 ... Product database, 70 ... Failure database , S100 ... input step, S200 ... failure information acquisition step, S300 ... price information acquisition step, S310 ... product determination step, S320 ... successor product reference step, alternative product reference step, S330 ... successor product determination step, S340 ... successor product determination Step, S350: Subsequent product determination step, S360: Replacement product determination step, S370: Replacement product determination step, S380: Replacement product determination Step, S400 ... historical information obtaining step, S410 ... failure determination step, S420 ... fault correction step, S430 ... fault correction step, S440 ... similarity determination step, S460 ... similar correction step, selected correction step, S500 ... creating step

Claims (17)

An information terminal into which failure information of the photovoltaic power generation facility is input;
A product database in which price information of products constituting the solar power generation facility is stored;
A failure database in which past information is stored that is associated with the type of failure in the past of the photovoltaic power generation facility and its repair amount;
The information terminal, the product database, and an input / output unit connected to be able to communicate with the failure database, the failure information input to the information terminal acquired from the information terminal, and the failure acquired from the product database Used to obtain price information on products related to information, and to request insurance assessment for repair compensation of solar power generation facilities related to the failure information based on past information of the solar power generation facilities related to the failure information acquired from the failure database A server having a creation unit for creating a request;
Maintenance and insurance management system characterized by The server includes
A product determination unit that determines whether or not the product stored in advance in the product database corresponds to a product related to the failure information;
If it is determined that it does not correspond, a successor product determination unit that determines whether or not it corresponds to a product successor related to the failure information,
When it is determined that the successor product and the product related to the failure information correspond, the successor product reference unit that refers to the price information of the successor product,
The maintenance and insurance management system according to claim 1, further comprising: When the successor product determination unit determines that a plurality of successor products correspond to the product related to the failure information,
The maintenance and insurance management system according to claim 2, wherein the successor product reference unit refers to a price of a succeeding product having the lowest price among the plurality of succeeding products as price information of the succeeding product to be referred to. . The server includes
When the successor product determination unit determines that there is no successor product corresponding to the product related to the failure information,
An alternative product determination unit that determines whether a desired specification of the product stored in advance in the product database corresponds to a desired specification of the product related to the failure information;
When it is determined that there is a substitute product that is a corresponding product, a substitute product reference unit that refers to price information of the substitute product;
The maintenance and insurance management system according to claim 2 or 3, further comprising: When the substitute product determination unit determines that there are a plurality of substitute products,
5. The maintenance and insurance management according to claim 4, wherein the substitute product reference unit refers to price information of a substitute product having the lowest price among the plurality of substitute products as price information of the substitute product to be referred to. system. The server includes
A failure determination unit that determines whether the failure information stored in advance in the failure database corresponds to the acquired failure information;
If it is determined that it corresponds, the repair amount associated with the corresponding failure information is corrected with at least one of the scale, installed area, and price of the photovoltaic power generation facility as a parameter. A fault correction unit that performs
The information processing method of the maintenance and insurance management system according to claim 1, further comprising: The server includes
When the failure determination unit determines that the failure information stored in advance in the failure database does not correspond to the acquired failure information,
A similarity determination unit that determines whether the failure information stored in advance in the failure database and the acquired failure information correspond to a product linked to the failure information and a desired specification of the product,
If it is determined that there is similar accident information corresponding to the accident information, for the repair amount linked to the similar accident information, the scale of the photovoltaic power generation facility, the installed area, and A similar correction unit that corrects at least one of the prices as a parameter;
The maintenance and insurance management system according to claim 6, further comprising: The server includes
When the similarity determination unit determines that there are a plurality of similar accident information,
Based on a desired specification of the product linked to the failure information, one similar accident information is selected from the plurality of similar accident information, and the sun is calculated for the repair amount linked to the similar accident information. The maintenance and insurance management system according to claim 7, further comprising a selection correction unit that performs correction using at least one of a scale of the photovoltaic power generation facility, a region where the photovoltaic power generation facility is installed, and a price as a parameter. An input step in which the failure information of the photovoltaic power generation facility is input to the information terminal,
A failure information acquisition step in which a server connected to be able to communicate information with the information terminal acquires the failure information input to the information terminal;
A price information acquisition step in which the server refers to a product database in which price information of a product constituting the photovoltaic power generation facility is stored, and acquires price information of the product related to the failure information;
The server refers to a failure database in which past information is stored in which past types of failures of the photovoltaic power generation facilities and their repair amounts are linked, and the past of the solar power generation facilities related to the failure information A past information acquisition step of acquiring information;
Based on the acquired failure information, the acquired price information, and the acquired past information, the server creates a request form used for an insurance assessment request for solar power generation facility repair compensation related to the failure information. Creation steps,
An information processing method for a maintenance and insurance management system, comprising: In the price information acquisition step,
A product determination step of determining whether or not the product stored in advance in the product database corresponds to a product related to the failure information;
If it is determined that it does not correspond, a successor determination step of determining whether or not it corresponds to a successor of the product related to the failure information,
When it is determined that the successor product and the product related to the failure information correspond, a successor product reference step for referring to price information of the successor product,
10. The information processing method of the maintenance and insurance management system according to claim 9, further comprising: In the successor product determining step, when it is determined that a plurality of succeeding products correspond to the product related to the failure information,
The maintenance and insurance management according to claim 10, wherein the price information of the successor product referred in the successor product reference step refers to a price of a succeeding product having the lowest price among the plurality of successor products. Information processing method of the system. In the successor product determination step, when it is determined that there is no successor product corresponding to the product related to the failure information,
An alternative product determination step for determining whether or not a desired specification of the product stored in advance in the product database corresponds to a desired specification of the product related to the failure information;
When it is determined that there is a substitute that is a corresponding product, a substitute reference step that refers to price information of the substitute;
The information processing method of the maintenance and insurance management system according to claim 10 or 11, further comprising: When it is determined that there are a plurality of the substitutes in the substitute product determination step,
13. The maintenance and insurance according to claim 12, wherein price information of the alternative product having the lowest price among the plurality of alternative products is referred to as the price information of the alternative product referred to in the alternative product reference step. Information processing method of management system. In the past information acquisition step,
A failure determination step of determining whether or not the failure information stored in advance in the failure database corresponds to the acquired failure information;
If it is determined that it corresponds, the repair amount associated with the corresponding failure information is corrected with at least one of the scale, installed area, and price of the photovoltaic power generation facility as a parameter. A fault correction step for performing
10. The information processing method of the maintenance and insurance management system according to claim 9, further comprising: In the failure determination step, when it is determined that the failure information stored in advance in the failure database does not correspond to the acquired failure information,
A similarity determination step for determining whether the failure information stored in advance in the failure database and the acquired failure information correspond to the product linked to the failure information and a desired specification of the product;
If it is determined that there is similar accident information corresponding to the accident information, for the repair amount linked to the similar accident information, the scale of the photovoltaic power generation facility, the installed area, and A similar correction step for correcting at least one of the prices as a parameter;
15. The information processing method for a maintenance and insurance management system according to claim 14, further comprising: In the similarity determination step, when it is determined that there are a plurality of similar accident information,
Based on a desired specification of the product linked to the failure information, one similar accident information is selected from the plurality of similar accident information, and the sun is calculated for the repair amount linked to the similar accident information. 16. The information processing method for a maintenance and insurance management system according to claim 15, further comprising a selection and correction step for correcting by using at least one of the scale of the photovoltaic power generation facility, the area where it is installed, and the price as a parameter. . On the computer,
Failure information acquisition function to acquire the failure information of the photovoltaic power generation facility input to the information terminal,
A price information acquisition function for acquiring price information of a product related to the failure information with reference to a product database in which price information of a product constituting the photovoltaic power generation facility is stored;
The past information of the photovoltaic power generation facility is acquired with reference to the failure database in which past information is stored that is associated with the past failure type and repair amount of the photovoltaic power generation facility. Past information acquisition function,
Based on the acquired failure information, the acquired price information, and the acquired past information, a creation function for creating a request form used for an insurance assessment request for repair of solar power generation facilities related to the failure information;
A program characterized by realizing.

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