JP2018116532A - Notification device, notification method and notification system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a notification device, a notification method, and a notification system capable of improving convenience.SOLUTION: The notification device 10 includes a notification unit 11 and a support unit 12. The notification unit 11 includes a control unit 13, a lighting unit 14, and a display unit 15. The control unit 13 determines whether or not a notification command has been received from the automatic transaction device 20, instructs the lighting unit 14 to light up based on the determination result, and instructs the display unit 15 to display.The support portion 12 has at least two leg portions 17, 18 movable in the horizontal direction, and is provided at a lower portion of the notifying portion 11 to support the notifying portion 11.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a notification device, a notification method, and a notification system.

  An automatic teller machine (ATM; Automated Teller Machine) is also used in financial institutions. A customer who operates the ATM inserts a card or bankbook into the ATM, performs transaction processing such as withdrawal, and obtains a medium such as a card, bankbook, or cash discharged from the ATM after the transaction processing is completed. At this time, the medium discharged from the ATM may not be acquired due to the customer forgetting to take it, and may remain in the ATM. For this reason, it is necessary for financial institutions to take measures to prevent theft of media that customers have forgotten.

  2. Description of the Related Art A customer medium forgetting alarm system for notifying an operator of forgetting to remove a card, cash, bankbook, or other medium after an operator finishes processing in ATM is known.

JP 2011-215721 A

  In the prior art, the gate device in the customer medium forgetting alarm system has a customer passage detection sensor provided at the tip of the pole, and the customer passage detection sensor and the pole are integrated. For this reason, in the prior art, it is not possible to use an existing pole used as equipment in a financial institution or the like for an alarm system for forgetting to take a customer medium. Further, the gate device in the customer medium forgetting to take alarm alarm system requires communication between the gate devices.

  In one aspect, an object of the present invention is to provide a notification device, a notification method, and a notification system that can improve convenience.

  In order to achieve the above object, in one aspect, a notification device is provided. The notification device includes a notification unit and a support unit. The notification unit includes a control unit, a lighting unit, and a display unit. The control unit determines whether or not a notification command has been received from the automatic transaction apparatus, and instructs the lighting unit to turn on and instructs the display unit to display based on the determination result. The support part has at least two or more legs that are movable in the horizontal direction, and is provided at the lower part of the notification part to support the notification part.

  Moreover, in one aspect, a notification method is provided. The notification method is a method in a notification device including a control unit, a lighting unit, a display unit, and a detection unit. When the control unit receives a notification command including information indicating that the automatic transaction apparatus is in a transaction, the control unit instructs the display unit to display a transaction message, and receives a notification command including information indicating that the automatic transaction device has forgotten to remove the medium. If the lighting unit is instructed to turn on in red, the display unit is instructed to display a forgetting message, and the automatic transaction apparatus receives a notification command including information indicating that the transaction has been completed normally, the lighting unit Instructed to turn on blue, instructed to display an end message on the display unit, and not to receive a notification command from the automatic transaction apparatus, and instructed the display unit to display an advertising message when a person was detected by the detecting unit To do.

  Moreover, in one aspect, a notification system is provided. The notification system includes an automatic transaction device and a notification device. The automatic transaction apparatus includes a medium detection unit and a control unit. The medium detection unit detects a medium forgotten to be removed. The control unit transmits a notification command to the notification device based on the information detected by the medium detection unit. The notification device includes a notification unit and a support unit. The notification unit determines whether a notification command is received, instructs the lighting unit to turn on based on the determination result, and instructs the display unit to display. The support part has at least two or more legs that are movable in the horizontal direction, and is provided at the lower part of the notification part to support the notification part.

  According to one aspect, it is possible to provide a notification device, a notification method, and a notification system that can improve convenience.

It is a figure which shows an example of the alerting | reporting system of 1st Embodiment. It is a figure which shows an example of the alerting | reporting system of 2nd Embodiment. It is a figure which shows an example of the hardware constitutions of ATM of 2nd Embodiment. It is a figure which shows an example of a structure of the alerting | reporting part of 2nd Embodiment. It is a figure which shows an example of the perspective view of the alerting | reporting part of 2nd Embodiment. It is a figure which shows an example of the perspective view of the support part of 2nd Embodiment. It is a figure which shows an example of the bottom view of the support part of 2nd Embodiment. It is a figure which shows an example of the fragmentary sectional view of the support part of 2nd Embodiment. It is a figure which shows an example of the XX arrow expanded sectional view of FIG. 8 of 2nd Embodiment. It is an example which mounted the alerting | reporting apparatus of 2nd Embodiment, Comprising: (A) shows the state which mounted the alerting | reporting apparatus on the pole whose diameter is larger than an alerting | reporting apparatus, (B) is more than an alerting | reporting apparatus. It is a figure which shows the state which mounted the alerting | reporting apparatus on the pole with a thin diameter. It is a figure which shows an example of the alerting | reporting setting information of 2nd Embodiment. It is a figure which shows the flowchart of the alerting | reporting process of 2nd Embodiment. It is a figure which shows the flowchart of the ATM process of 2nd Embodiment.

Hereinafter, embodiments will be described in detail with reference to the drawings.
[First Embodiment]
First, the notification system of the first embodiment will be described with reference to FIG. FIG. 1 is a diagram illustrating an example of a notification system according to the first embodiment.

  The notification system 50 includes a notification device 10 and an automatic transaction device 20. The notification device 10 and the automatic transaction device 20 can transmit and receive information by wireless communication. Each processing method in the notification device 10 and the automatic transaction device 20 can be provided as a program.

  The notification device 10 includes a notification unit 11 and a support unit 12. The notification device 10 is a device that determines whether or not a notification command has been received from the automatic transaction device 20, and displays information or the like by displaying a display based on the determination result. The notification unit 11 includes a control unit 13, a lighting unit 14, a display unit 15, and a detection unit 16. The control unit 13 is a processor or the like that controls the notification unit 11.

  The control unit 13 determines whether or not a notification command is received from the automatic transaction apparatus 20, instructs the lighting unit 14 to turn on based on the determination result, and instructs the display unit 15 to display. The lighting unit 14 is a device that emits light according to an instruction from the control unit 13, and is, for example, a light. The display unit 15 is a device that displays according to an instruction from the control unit 13, and is, for example, a liquid crystal panel or an electric bulletin board. The detection unit 16 is a device that detects a person, for example, a human sensor. The support portion 12 includes leg portions 17 and 18 that are movable in the horizontal direction. The support unit 12 is provided below the notification unit 11 and supports the notification unit 11.

  The automatic transaction apparatus 20 includes a control unit 21 and a medium detection unit 22. The automatic transaction apparatus 20 is an apparatus that performs a financial transaction, and is, for example, a transaction terminal provided in an ATM provided in a financial institution or a convenience store. The automatic transaction apparatus 20 includes a card accepting unit for taking in and out of a card, an input accepting unit for accepting an input of a personal identification number and a withdrawal amount, a bill processing unit for discharging cash to be withdrawn, etc. Omitted. Moreover, although the automatic transaction apparatus 20 is connected to the host computer of a financial institution via a network, description is abbreviate | omitted.

  The control unit 21 transmits a notification command to the notification device 10 based on the information detected by the medium detection unit 22. When the customer forgets to remove the medium (card, passbook, cash, etc.) discharged by the automatic transaction apparatus 20, the medium detection unit 22 detects the forgotten medium.

  Here, the process of the automatic transaction apparatus 20 and the alerting | reporting apparatus 10 is demonstrated. The automatic transaction apparatus 20 receives an input of a withdrawal instruction, card insertion, a personal identification number and a withdrawal amount from a customer. The automatic transaction apparatus 20 transmits a notification command including information indicating that the transaction is being performed to the notification apparatus 10. The control unit 13 receives a notification command including information indicating that the automatic transaction apparatus 20 is in transaction, and instructs the display unit 15 to display a transaction message. The display unit 15 displays a transaction message. The automatic transaction apparatus 20 receives a withdrawal instruction from the customer, reads the account information recorded on the card, transmits the personal identification number and withdrawal amount to the host computer, and receives authentication permission and withdrawal permission from the host computer. The automatic transaction apparatus 20 discharges cards and cash.

  When the automatic transaction device 20 detects that a medium such as a card is not left by the medium detection unit 22, the automatic transaction device 20 transmits a notification command including information indicating that the transaction is normally completed to the notification device 10. To do. The control unit 13 receives a notification command including information indicating that the transaction is normally completed in the automatic transaction apparatus 20, instructs the lighting unit 14 to turn on blue, and instructs the display unit 15 to display an end message.

  When the automatic transaction apparatus 20 detects that a medium such as a card remains by the medium detection unit 22, the automatic transaction apparatus 20 issues a notification instruction including information indicating that the automatic transaction apparatus 20 has forgotten to remove the medium. Send to. The control unit 13 receives a notification command including information indicating that the automatic transaction apparatus 20 has forgotten to remove the medium, instructs the lighting unit 14 to turn on red, and instructs the display unit 15 to display a forgetting message.

Note that the control unit 13 instructs the display unit 15 to display an advertisement message when a notification command is not received from the automatic transaction apparatus 20 and a person is detected by the detection unit 16.
In this way, the notification device 10 causes the display unit 15 to display various types of information in response to a notification command from the automatic transaction device 20. The notification device 10 can notify the customer that the transaction is in progress or forgetting to remove the medium. Moreover, the alerting | reporting apparatus 10 can alert | report an advertisement message using the timing which has not received the alerting | reporting command from the automatic transaction apparatus 20. FIG. By notifying various information by the notification device 10, convenience to the customer can be improved.

  In addition, the notification device 10 includes leg portions 17 and 18 that support the notification unit 11, so that the notification device 10 can be placed on the pole 30. The pole 30 can use what is used as equipment in a financial institution or a store. By making the legs 17 and 18 movable, the notification device 10 can be placed on the top of the pole 30 even when the thickness of the pole 30 is different from that of the notification device 10. By making it easy to place the notification device 10 on the pole 30, it is possible to improve the convenience of a staff member or the like who places the notification device 10.

In this way, the notification system 50 can improve the convenience of staff members such as customers and financial institutions.
[Second Embodiment]
Next, as a second embodiment, a notification system in which an automatic transaction apparatus is applied to ATM will be described with reference to FIG. FIG. 2 is a diagram illustrating an example of a notification system according to the second embodiment.

  The notification system 400 includes the ATM 100 and one or more notification devices 300a,. The ATM 100 is connected to the host computer of the financial institution via a network, but the illustration is omitted. The ATM 100 and the one or more notification devices 300a, ... can perform wireless communication.

The ATM 100 includes a customer operation unit 140, a card / receipt unit 150, a banknote processing unit 160, and a numeric keypad input unit 170.
The customer operation unit 140 includes a display and a touch panel, and performs transaction operation guidance, transaction proposal display, and instruction reception. In addition, although illustration is abbreviate | omitted, ATM100 can perform not only the instruction | indication by display on a display etc. but the instruction | indication by audio | voices, such as a receiver. The guidance of transaction operations, input instructions, and the like are not limited to display instructions using a display or the like, but can also be instructed by voice guidance.

  The card / receipt unit 150 inserts and discharges a card in a transaction using a card such as a cash card or a credit card. In addition, the receipt issued at the end of the transaction is discharged. The banknote processing unit 160 processes the delivery of banknotes during deposit and withdrawal transactions.

  The numeric keypad input unit 170 includes a numeric keypad for inputting numbers and the like, and accepts user instructions in cooperation with the touch panel of the customer operation unit 140. For example, the numeric keypad input unit 170 can accept input of a password (password) for authenticating an account corresponding to account information recorded on a cash card, an amount of financial transaction, and the like.

  The notification device 300a,... Is a device that notifies various information to customers, staff, and the like. The notification device 300a,... Includes a notification unit 301a and a support unit 302a. The notification unit 301a has a function of notifying various information by light, character information, voice output, and the like. The support portion 302a has a function of supporting the notification device 300a placed on the top of the pole 200a. The notification device 300a can be attached to and detached from the top of the poles 200a,. When the notification device 300a fails, the notification device 300a can be replaced by another notification device 300b,.

  The notification devices 300b, 300c, 300d,... Are the same as the notification device 300a. The notification units 301b, 301c, 301d,... Are the same as the notification unit 301a. The support portions 302b, 302c, 302d,... Are the same as the support portion 302a. Details of the notification unit 301a will be described later with reference to FIGS. Details of the support portion 302a will be described later with reference to FIG. 6, FIG. 7, FIG. 8, and FIG.

  The poles 200a, 200b, 200c, 200d,..., Along with the belts 210a, 210b,... Used for etc. On the side surfaces of the poles 200a,... Are provided with hooks and clasps for locking the belts 210a,. It is also possible to use the poles 200a,... Alone without the belts 210a,. The poles 200a,... And the belts 210a,... Can be substituted with equipment having the same function provided in financial institutions, stores, and the like.

  Here, a case where the customer selects a process of withdrawing cash (withdrawal transaction) on the transaction screen in the customer operation unit 140 will be described. The customer inserts a card and inputs a password according to the content displayed on the customer operation unit 140. The ATM 100 transmits the input password and the account information acquired from the card to the host computer, performs an authentication process, and performs a transaction instructed by the user if there is no problem in the authentication process. The customer inputs the amount to be withdrawn from the numeric keypad input unit 170 in accordance with the contents displayed on the customer operation unit 140. The customer confirms a screen for proposing a transaction on the screen display by the customer operation unit 140 and receives cash from the banknote processing unit 160. When the customer forgets to take the card returned from the card / receipt unit 150, the notification device 300a,. When the customer receives the card returned from the card / receipt unit 150, the notification device 300a,. The customer receives a medium such as cash or a card and completes the transaction.

Next, the hardware configuration of ATM will be described with reference to FIG. FIG. 3 is a diagram illustrating an example of the hardware configuration of the ATM according to the second embodiment.
The ATM 100 includes a control unit 110, a display 140a, a touch panel 140b, a card / receipt processing unit 150a, a bill processing unit 160a, a numeric keypad processing unit 170a, an interpersonal sensor control 180, and a beacon receiving unit 185.

  The control unit 110 includes a processor 111, a RAM (Random Access Memory) 112, a first HDD (Hard Disk Drive) 113a, a second HDD 113b, an external communication interface 114, a display processing unit 115, a touch panel processing unit 116, and an I / O (Input / Output). ) The control unit 117 is connected to each other via the bus 118. The control unit 110 is also an example of a computer.

  The processor 111 controls the entire operation of the ATM 100 and is, for example, a CPU (Central Processing Unit). The RAM 112 temporarily stores at least part of an OS (Operating System) program and application programs to be executed by the processor 111. The RAM 112 stores various data necessary for processing by the processor 111.

  The first HDD 113a and the second HDD 113b can store the OS, application programs, transaction history, and the like. The first HDD 113a and the second HDD 113b are duplexed for system protection, but may be configured by only one of them. The first HDD 113a and the second HDD 113b can be replaced with other storage devices such as an SSD (Solid State Drive).

  The external communication interface 114 is connected to the external network 250 and transmits / receives data to / from the host computer. Further, the external communication interface 114 can transmit a personal identification number, transaction information, and the like to the host computer. Also, the external communication interface 114 can receive the secret code approval information and transaction permission from the host computer. The external communication interface 114 also has a wireless communication function, and can transmit a notification command for instructing information notification and a notification stop command for instructing stop of information notification to the notification devices 300a,.

  A display 140 a is connected to the display processing unit 115. The display 140a constitutes the customer operation unit 140 together with the touch panel 140b. The display processing unit 115 displays various information such as operation guidance on the screen of the display 140a under the control of the processor 111. Although not shown, the ATM 100 may include not only the display processing unit 115 but also an audio processing unit. A device capable of outputting sound, such as a handset and earphone, is connected to the sound processing unit. The voice processing unit may be configured to accompany the customer operation unit 140. Under the control of the processor 111, the voice processing unit outputs various kinds of information such as operation guidance to the handset by voice guidance.

  A touch panel 140 b is connected to the touch panel processing unit 116. The touch panel 140b is formed in the upper layer of the display 140a. The touch panel processing unit 116 detects the position on the screen where the user's finger touches or approaches the touch panel 140b, and notifies the processor 111 of the detected position.

  Connected to the I / O control unit 117 are a card / receipt processing unit 150a, a bill processing unit 160a, a numeric keypad processing unit 170a, and an interpersonal sensor control 180. Under the control of the processor 111, the I / O control unit 117 notifies each connected unit of an instruction from the processor 111 and sends information acquired from each unit to the processor 111 via the bus 118.

  The card / receipt processing unit 150a is provided in the card / receipt unit 150 and controls card taking-in and discharging and receipt discharging. Further, the card / receipt processing unit 150a reads magnetic information (account number or the like) attached to the taken-in card. Further, the card / receipt processing unit 150a has a function of detecting that a discharged card or receipt remains, and a function of storing the remaining card or receipt.

  The banknote processing unit 160a is provided in the banknote processing unit 160 and controls deposit / withdrawal of banknotes and opening / closing of the door in accordance with instructions from the processor 111. Moreover, the banknote processing unit 160a has a function of detecting that the discharged banknote remains, and a function of accommodating the remaining banknote.

  The numeric keypad processing unit 170a is provided in the numeric keypad input unit 170 and receives information on the numeric keypad pressed by the user. The information on the numeric keypad pressed by the user may include a password, a withdrawal amount, information used in a financial transaction, and the like. The interpersonal sensor control 180 controls an interpersonal sensor that detects the approach of a person, and detects that a user has approached the ATM 100. The interpersonal sensor may be provided in a portion adjacent to the customer operation unit 140 of the ATM 100, may be provided in the vicinity of the numeric keypad input unit 170, or may be provided in another position. The interpersonal sensor is not shown. The beacon receiving unit 185 receives a beacon signal from the notification device 300a,... And transmits the beacon signal to the processor 111 via the I / O control unit 117. The processor 111 identifies the notification devices 300a,. Further, the processor 111 can obtain an approximate distance between the notification devices 300a,... And the ATM 100 from the signal radio wave intensity of the beacon signal. The beacon receiving unit 185 may be a sensor that can detect the notification devices 300a,.

  The portable recording medium 190 is a recording medium such as a DVD (Digital Versatile Disk) or a CD-ROM (Compact Disc-Read Only Memory). The portable recording medium 190 can store a transaction history and the like.

  With the configuration as described above, the processing function of the present embodiment can be realized. In addition, said structure is an example and the combination of the structure part of ATM100 is determined suitably. Of the above configuration, unnecessary ones may be deleted, for example, a biometric authentication unit using palm veins or finger veins, a non-contact IC unit corresponding to a non-contact IC, a coin processing unit, or the like may be added. .

Next, the structure of the alerting | reporting part of 2nd Embodiment is demonstrated using FIG. FIG. 4 is a diagram illustrating an example of a configuration of a notification unit according to the second embodiment.
The notification unit 301 a includes a control unit 310, an input / output unit 320, and a power supply unit 330. The control unit 310 includes a processor 311, a memory 312, a communication interface 313, and an input / output signal interface 314. The notification unit 301a is entirely controlled by the processor 311. A memory 312 and a plurality of peripheral devices are connected to the processor 311 via a bus 315. The processor 311 is, for example, a CPU.

  The memory 312 is used as a main storage device of the notification unit 301a. The memory 312 temporarily stores at least part of an OS program and application programs to be executed by the processor 311. The memory 312 stores various data necessary for processing by the processor 311. Note that the control unit 310 may include a storage device other than the memory 312.

  Peripheral devices connected to the bus 315 include a communication interface 313 and an input / output signal interface 314. The communication interface 313 transmits and receives data to and from the ATM 100 using wireless communication. An input / output unit 320 is connected to the input / output signal interface 314. The input / output signal interface 314 transmits a signal transmitted from the interpersonal sensor 324 of the input / output unit 320 to the processor 311. Further, the input / output signal interface 314 transmits a command for operating the light 321, the display panel 322, the speaker 323, and the beacon transmission unit 325 according to the control of the processor 311.

  The input / output unit 320 includes a light 321, a display panel 322, a speaker 323, a human sensor 324, and a beacon transmission unit 325. The light 321 is a lighting device that lights up in accordance with a command from the processor 311. Examples of the light 321 include an LED (Light Emitting Diode) and a rotating lamp. The light 321 can emit light such as white, red, and blue. The display panel 322 is a display device that displays character information and images in accordance with instructions from the processor 311. As an example of the display panel 322, a display device using an LED, a liquid crystal display device, and the like are given. The speaker 323 is a device that outputs sound in accordance with a command from the processor 311. The interpersonal sensor 324 detects that a person has approached the notification device 300 a and transmits a detection signal to the processor 311. The beacon transmission unit 325 transmits a signal (device number, device identification information, etc.) that can identify the notification device 300a.

  The power supply unit 330 includes a power supply unit 331, a solar cell panel 332, and a storage battery 333. The power supply unit 331 supplies power for driving the control unit 310 and the input / output unit 320 with power from the solar cell panel 332 or the storage battery 333. The solar cell panel 332 is a power device that converts light energy such as illumination light of a store where the notification devices 300a,. The storage battery 333 stores the electric power obtained by the solar battery panel 332.

  With the configuration described above, the processing function of the notification unit 301a of the notification device 300a of the second embodiment can be realized. Note that the notification units 301b, 301c, 301d,... Are the same as the notification unit 301a.

Next, the perspective view of the alerting | reporting part of 2nd Embodiment is demonstrated using FIG. FIG. 5 is a diagram illustrating an example of a perspective view of a notification unit according to the second embodiment.
The notification unit 301a includes a human sensor 324 above the speaker 323, a display panel 322 above the human sensor 324, a light 321 above the display panel 322, and a solar cell panel 332 above the light 321. . In addition, this structure is an example, the solar cell panel 332 may be provided in the uppermost part, and a position may be replaced about another component. For example, the interpersonal sensor 324 may be disposed at a position other than the installation portion of the uppermost solar cell panel 332. Further, the position of the display panel 322 and the position of the light 321 may be interchanged.

The light 321 is a lighting fixture that emits light and rotates, but this is an example, and a lighting fixture that combines LEDs may be used.
The display panel 322 has a cylindrical shape that is curved so that the display surface faces outward. The display panel 322 has a cylindrical shape in combination with the light 321 or the like, but this is an example, and other shapes may be used. For example, a plurality of plate-like display panels 322 may be combined to form a display surface of a polygonal column (for example, a hexagonal column, a quadrangular column, etc.). In addition, the display panel 322 shows an example in which the characters “forgetting to remove a card” are displayed, and other characters, graphics, and the like can be displayed in accordance with an instruction from the processor 311. Note that the notification units 301b, 301c, 301d,... Are the same as the notification unit 301a.

Next, the perspective view of the support part of 2nd Embodiment is demonstrated using FIG. FIG. 6 is a diagram illustrating an example of a perspective view of a support portion according to the second embodiment.
The support portion 302a includes leg portions 341a, 341b, 341c, and 341d. The support main body upper surface 350 is connected to the notification unit 301a.

  The leg portions 341a, 341b, 341c, 341d protrude from the support main body portion 340 and support the notification device 300a placed on the top of the pole 200a. In other words, the leg portions 341a,..., 341d support the notification device 300a with the pole 200a interposed therebetween.

  The leg portion 341a includes buffer members 342a, 342b, 342c, and 342d. The leg portion 341c includes buffer members 342e, 342f, 342g, and 342h. The buffer members 342a,..., 342h prevent the leg portions 341a, 341c from coming into contact with the pole 200a and damaging the pole 200a. The buffer members 342a,..., 342h are formed of a cushioning material such as rubber or urethane. The shape of the buffer members 342a,..., 342h is an example. Sheet-shaped buffer members 342a,..., 342h may be attached to the surfaces of the leg portions 341a, 341c that contact the pole 200a. The leg portions 341b and 341d are similar to the leg portions 341a and 341c.

  In addition, in FIG. 6, although the support part 302a provided with the four leg parts 341a, ..., 341d was shown, this is an example. The support portion 302a may include two (a pair of) leg portions 341a and 341c so as to face the side surfaces, and the notification portion 301a may be supported by the two leg portions 341a and 341c.

  Further, the clerk or the like can place the hooks etc. between the leg parts 341a,..., 341d so that the leg parts 341a,... Can grip the pole 200a without interfering with the hooks etc. that lock the belt 210a. The notification device 300a can be placed.

Next, the bottom view of the support part of 2nd Embodiment is demonstrated using FIG. FIG. 7 is a diagram illustrating an example of a bottom view of a support portion according to the second embodiment.
The support portion 302a includes leg portions 341a, ..., 341d, elastic members 343a, ..., 343d, rail portions 345a, ..., 345d, and a central fixing portion 346 on the support main body lower surface 360.

  The leg portions 341a,..., 341d are radially arranged from the center portion of the support main body portion 340 at substantially equal intervals. The leg portions 341a,..., 341d slide and move in the lateral direction from the center portion of the support main body portion 340, and grip the pole 200a that is thicker than the diameter of the notification device 300a. In addition, the legs 341a,..., 341d slide and move in the center direction from the side surface of the support main body 340, thereby gripping the pole 200a that is thinner than the diameter of the notification device 300a.

  The elastic member 343a is a member that expands and contracts, and is a spring, a rubber string, or the like. One end of the elastic member 343a is fixed to the leg portion 341a, and the other end is fixed to the center fixing portion 346. The leg 341a slides and moves as the elastic member 343a expands and contracts. The elastic members 343b, 343c, and 343d are similar to the elastic member 343a.

  The rail portions 345a,..., 345d are installed in the lateral direction from the center portion of the support main body portion 340. The leg part 341a slides and moves along the rail part 345a. Similarly to the leg portion 341a, the leg portions 341b, 341c, and 341d slide and move along the rail portions 345b, 345c, and 345d.

The center fixing part 346 is fixed to the center part of the lower surface 360 of the support main body part and fixes one end of the elastic members 343a,.
Next, a partial cross-sectional view of the support portion of the second embodiment will be described with reference to FIG. FIG. 8 is a diagram illustrating an example of a partial cross-sectional view of a support portion according to the second embodiment.

The support main body 340 includes a rail portion 345c that allows the leg portion 341c to slide and move in the horizontal direction.
The leg portion 341c is formed in a substantially inverted L shape. An upper end portion that is one side in the horizontal direction of the substantially inverted L-shaped shape of the leg portion 341c includes a rail insertion portion 347c and is in contact with the rail portion 345c. By shortening the length of the upper end portion of the leg portion 341c (for example, shorter than the difference between the radius of the support main body portion 340 and half the length of one side of the central fixing portion 346), the diameter of the support main body portion 340 is reduced. Can hold a thin pole. Further, as will be described below, the leg 341c slides and moves, so that a pole thicker than the diameter of the support main body 340 can be gripped.

  One side in the vertical direction of the substantially inverted L-shaped shape of the leg portion 341c is provided with buffer members 342e, ..., 342h and is in contact with the pole 200a. In addition, the shape of the leg part 341c is only an example. The leg portion 341c may be formed in a substantially horizontal U shape, may be formed in a substantially U shape, or may have other shapes.

  The leg portion 341c includes a rail insertion portion 347c so as to slide and move along the rail portion 345c. The rail insertion part 347c is fixedly attached to the leg part 341c. The rail portion 345c is fixedly attached to the support main body portion 340. Note that the support main body 340 and the rail 345c may be integrally formed instead of separate members. Moreover, the rail insertion part 347c and the leg part 341c may be integrally formed instead of separate members.

  The rail portion 345c and the rail insertion portion 347c are provided with unevenness at the contact portion between the rail portion 345c and the rail insertion portion 347c so that the leg portion 341c operates without being detached from the support main body portion 340. The rail insertion part 347c is loosely fitted to the rail part 345c. The shape of the concavities and convexities at the engaging portion between the rail portion 345c and the rail insertion portion 347c will be described with reference to FIG.

  In addition, leg part 341a, 341b, 341d is provided with rail insertion part 347a, 347b, 347d similarly to leg part 341c. Rail portions 345a, 345b, and 345d are configured similarly to rail portion 345c.

Next, sectional views of the rail portion and the rail insertion portion of the second embodiment will be described with reference to FIG. FIG. 9 is a diagram illustrating an example of an enlarged cross-sectional view taken along the line XX of FIG. 8 according to the second embodiment.
The rail portion 345c is provided with a concave portion so that the substantially trapezoidal convex portion provided in the rail insertion portion 347c is loosely fitted. The convex part provided in the rail insertion part 347c has a trapezoidal shape in which the length of the upper base is longer than that of the lower base. By providing such a convex portion shape, the leg portion 341c can be slid and moved in the central direction of the support portion 302a without being detached from the support main body portion 340.

  In addition, the uneven | corrugated shape of the rail part 345c and the rail insertion part 347c is an example, and other shapes may be sufficient as it. For example, the shape of the concavo-convex portions of the rail portion 345c and the rail insertion portion 347c may be a shape obtained by combining a substantially U-shaped shape and a substantially inverted U-shaped shape. Further, the rail portion 345c and the rail insertion portion 347c may be provided on the upper side surface of the leg portion 341c without providing the rail portion 345c and the rail insertion portion 347c on the upper surface of the leg portion 341c.

The rail portions 345a, 345b, and 345d are similar to the rail portion 345c. The rail insertion portions 347a, 347b, and 347d are the same as the rail insertion portion 347c.
Next, an example in which the notification device of the second embodiment is placed on a pole will be described with reference to FIG. FIG. 10 is an example in which the notification device of the second embodiment is placed, and (A) shows a state in which the notification device is placed on a pole having a diameter larger than that of the notification device, and (B) It is a figure which shows the state which mounted the alerting | reporting apparatus on the pole whose diameter is smaller than an alerting | reporting apparatus.

  FIG. 10A shows a state in which the notification device 300a is placed on the top of the pole 200a, and the legs 341a, 341b, 341c, and 341d move outside the notification device 300a and grip the pole.

  FIG. 10B shows a state in which the notification device 300a is placed on the top of the pole 200a, and the legs 341a, 341b, 341c, and 341d move inside the notification device 300a and grip the pole.

  In this way, the notification device 300a has leg portions 341a,..., 341d that slide and move inward and outward of the notification device 300a, thereby making it easier to place and improving convenience.

Next, notification setting information according to the second embodiment will be described with reference to FIG. FIG. 11 is a diagram illustrating an example of notification setting information according to the second embodiment.
The notification setting information 500 is information in which the content notified by the notification devices 300a,... Is set according to the flag included in the notification command transmitted from the ATM 100 in principle. The notification device 300a,... Receives the notification command from the ATM 100, and acquires the value of the flag included in the notification command. The notification device 300a,... Reads a lighting instruction, a voice output instruction, and a display message corresponding to the flag value, and controls the light 321, the display panel 322, and the speaker 323. The notification setting information 500 is information stored in advance in the memory 312 of the notification device 300a,.

The notification setting information 500 is information set by associating a flag, a lighting instruction, a voice output instruction, and a display message.
The flag is information included in the notification command transmitted from the ATM 100. The value “1” of the flag is associated with information notifying that the ATM 100 is in a transaction and the ATM 100 is in a transaction. The flag value “2” is associated with information for detecting that the medium is forgotten to be removed in the ATM 100 and notifying that the medium is forgotten. The value “3” of the flag is associated with information indicating that the transaction has been normally terminated and the transaction has been terminated in the ATM 100. The value of the flag is not limited to a number or the like, and may be information that can specify the content controlled by the notification devices 300a,. The flag value “-” is associated with information to be notified when the notification device 300 a,... Has not received a notification command from the ATM 100.

  The lighting instruction is information with which the notification device 300a,... Can specify the instruction content for controlling the light 321. The value “turn off” of the lighting instruction is a control instruction that causes the notification device 300 a,... To turn off the light 321. The lighting instruction value “red lighting” is a control instruction in which the notification device 300a,... Lights the light 321 in red. The lighting instruction value “blue lighting” is a control instruction that causes the notification device 300a,... To light the light 321 in blue. Note that the value of the lighting instruction is an example, and a control instruction according to the specification of the light 321 can be set. For example, as the value of the lighting instruction, the setting of the color of the light 321, the brightness adjustment, the number of blinks, the pattern, and the like can be set.

  The voice output instruction is information with which the notification device 300a,... Can specify the instruction content for controlling the speaker 323. The value “voice 1” of the voice output instruction is a control instruction for outputting the voice data file “voice 1” from the speaker 323. The value “voice 2” of the voice output instruction is a control instruction for outputting the voice data file “voice 2” from the speaker 323. The audio data file is information stored in advance in the memory 312 of the notification device 300a,. The voice data file “voice 1” is voice data to be notified when the ATM 100 forgets to remove the card. For example, voice data such as “Forgot to remove the card. Please check the ATM.” Audio data. The voice output instruction value “voice 2” is voice data to be notified when the transaction at the ATM 100 is normally completed. For example, voice data “Thank you.” Voice data such as

  The display message is information that can specify the content displayed on the display panel 322 by the notification device 300a. For example, when the value of the flag is “1”, the notification device 300a causes the display panel 322 to display a wording “I am currently dealing. Please wait for a while”.

  Note that the notification setting information 500 is merely an example, and the location (such as an ATM corner of a financial institution, a retail store, a convenience store, etc.) and the timing (foreign currency deposit campaign period, mortgage) The content can be set according to the recommended time.

Next, notification processing according to the second embodiment will be described with reference to FIG. FIG. 12 is a diagram illustrating a flowchart of notification processing according to the second embodiment.
The notification process is a process in which the notification device 300 a controls the light 321, the display panel 322, and the speaker 323 according to a notification command transmitted from the ATM 100 to notify information. The notification process is performed by determining whether or not the control unit 310 (processor 311) of the notification device 300a has received a notification command transmitted from the ATM 100.

Note that the notification devices 300b, 300c, 300d,... Can execute the same processing as the notification device 300a.
[Step S10] The control unit 310 transmits a beacon signal from the beacon transmission unit 325. The beacon signal is information that can identify the notification device 300a. The beacon signal is received by the ATM 100.

  [Step S <b> 11] The control unit 310 determines whether a notification command is received from the ATM 100. The control unit 310 proceeds to step S12 when a notification command is not received from the ATM 100, and proceeds to step S14 when it is received.

  [Step S12] The control unit 310 determines whether or not a person has been detected based on the detection information acquired from the interpersonal sensor 324. Control unit 310 proceeds to step S13 when a person is detected, and returns to step S10 when a person is not detected.

  [Step S <b> 13] The control unit 310 displays an advertisement message on the display panel 322. Specifically, the control unit 310 reads information corresponding to the flag value “-” from the notification setting information 500 stored in advance in the memory 312, turns off the light 321, and displays “NISA start” on the display panel 322. Display the message "Contact us for consultation."

After displaying the advertisement message for a predetermined time (for example, 3 minutes), control unit 310 returns to step S10.
[Step S14] The control unit 310 reads a flag included in the received notification command and determines the value of the flag. The controller 310 proceeds to step S15 when the flag value is “1”, proceeds to step S17 when the flag value is “2”, and proceeds to step S22 when the flag value is “3”. Proceed.

[Step S <b> 15] The control unit 310 reads a lighting instruction corresponding to the flag value “1” from the notification setting information 500 stored in the memory 312, and turns off the light 321.
[Step S <b> 16] The control unit 310 displays a transaction message on the display panel 322. Specifically, the control unit 310 reads a display message corresponding to the flag value “1” from the notification setting information 500 stored in advance in the memory 312, and reads “displayed now. Please wait for a while. Is displayed.

  Note that the processing in steps S15 and S16 is merely an example of informing the state during the transaction, and the notification method can be changed by setting other instructions in the notification setting information 500. For example, in the lighting instruction corresponding to the flag value “1” of the notification setting information 500, it is possible to set white lighting and light the light 321 white. In addition, in the voice output instruction corresponding to the flag value “1” of the notification setting information 500, a setting is made to output a voice data file in which “currently trading” or “sorry for a long time” is recorded. It is also possible.

  [Step S <b> 17] The control unit 310 reads a lighting instruction corresponding to the flag value “2” from the notification setting information 500 stored in the memory 312 and lights the light 321 in red.

  [Step S18] The control unit 310 causes the display panel 322 to display a forgetting message. Specifically, the control unit 310 reads a display message corresponding to the flag value “2” from the notification setting information 500 stored in advance in the memory 312, and displays the message “Forget card removal! ATM” on the display panel 322. Please confirm "message is displayed.

  The processing in this step is an example in the case where the medium detected as being forgotten by the ATM 100 is a card. The control unit 310 can change the message according to the type of forgotten medium (passbook, cash, receipt, etc.).

  [Step S <b> 19] The control unit 310 causes the speaker 323 to output a forgetting to leave warning. Specifically, an audio output instruction corresponding to the flag value “2” is read from the notification setting information 500 stored in advance in the memory 312 and the audio data file of audio 1 is output to the speaker 323. For example, the control unit 310 causes the speaker 323 to output a sound “Forgot to remove the card. Please check the ATM.”

[Step S20] The control unit 310 receives a notification stop command from the ATM 100.
[Step S <b> 21] The control unit 310 turns off the light 321, stops the display on the display panel 322, and stops the sound output from the speaker 323. The control unit 310 returns to step S10.

  [Step S <b> 22] The control unit 310 reads a lighting instruction corresponding to the flag value “3” from the notification setting information 500 stored in the memory 312 and lights the light 321 in blue.

  [Step S23] The control unit 310 causes the display panel 322 to display an end message. Specifically, the control unit 310 reads a display message corresponding to the flag value “3” from the notification setting information 500 stored in advance in the memory 312, and the display panel 322 reads “Thank you. "Waiting for" is displayed.

  [Step S <b> 24] The control unit 310 causes the speaker 323 to output a voice message to the end message. Specifically, an audio output instruction corresponding to the flag value “3” is read from the notification setting information 500 stored in advance in the memory 312, and the audio data file of audio 2 is output to the speaker 323. For example, the control unit 310 causes the speaker 323 to output a voice saying “Thank you.

  [Step S25] After a predetermined time has elapsed (for example, after 20 seconds), the control unit 310 turns off the light 321, stops the display on the display panel 322, and stops the sound output from the speaker 323. The control unit 310 returns to step S10.

  As described above, the notification device 300a can notify light, character information, voice, and the like in accordance with the notification command received from the ATM 100. In addition, even when the notification device 300a does not receive a notification command from the ATM 100, the notification device 300a can detect a person by the interpersonal sensor 324 and notify an advertisement message.

Next, ATM processing according to the second embodiment will be described with reference to FIG. FIG. 13 is a diagram illustrating a flowchart of ATM processing according to the second embodiment.
The ATM process is a process in which the ATM 100 receives a transaction instruction and a medium from a customer, determines the presence or absence of a medium that the customer forgets to take, and transmits a notification command to the notification devices 300a,. The ATM processing is executed by the control unit 110 (processor 111) of the ATM 100.

  [Step S30] The control unit 110 detects that a customer has approached via the interpersonal sensor control 180, and causes the display 140a to display an acceptance screen via the display processing unit 115.

  The customer visually recognizes the reception screen displayed on the display 140a via the customer operation unit 140. The customer instructs the transaction displayed on the reception screen via the customer operation unit 140. Control unit 110 accepts a transaction instructed by a customer via touch panel 140b and touch panel processing unit 116. Here, it is assumed that the control unit 110 has received an instruction for a withdrawal transaction from a customer.

  [Step S31] The control unit 110 receives a beacon signal via the beacon receiving unit 185, and specifies a notification device within a predetermined range as a target notification device. Specifically, control unit 110 receives beacon signals from a plurality of notification devices 300a,..., And notification device 300a that exists within a predetermined range (for example, a distance from ATM 100 is 50 cm or more and 1.5 m or less). ,... Are identified as target notification devices.

Here, the control part 110 shall identify the alerting | reporting apparatus 300a as an object alerting | reporting apparatus.
[Step S <b> 32] The control unit 110 receives a card via the card / receipt unit 150. A card is an example of a medium received from a customer. The control unit 110 can also accept other media such as a passbook.

In addition, the control unit 110 receives a password, a withdrawal amount, and the like via the numeric keypad input unit 170, but the description is omitted.
[Step S33] The control unit 110 transmits a notification command including the flag “1” to the target notification device identified in step S31. Note that the target notification device (for example, the notification device 300a) that has received the flag “1” displays a transaction message.

  [Step S34] The control unit 110 executes transaction processing. For example, the control unit 110 requests the host computer to authenticate the security code and execute the withdrawal transaction, and receives authentication permission and withdrawal permission notification from the host computer.

  [Step S35] The controller 110 discharges the medium. Specifically, the control unit 110 discharges the card received from the customer from the card / receipt unit 150 and discharges the cash designated as the withdrawal amount from the banknote processing unit 160. Cards and cash are only examples of media. When the control unit 110 handles a passbook or a receipt, the controller 110 can discharge the passbook or the receipt as a medium.

  [Step S36] The control unit 110 determines whether there is a medium to forget. Specifically, when the control unit 110 detects that the medium has not been removed within a predetermined time (for example, within 30 seconds) via the card / receipt processing unit 150a or the banknote processing unit 160a, It is determined that there is a forgotten medium. The control unit 110 proceeds to step S37 when there is a forgotten medium, and proceeds to step S41 when there is no forgotten medium.

  [Step S37] The control unit 110 transmits a notification command including the flag “2” to the target notification device identified in step S31. Note that the target notification device (for example, the notification device 300a) that has received the flag “2” lights the light 321 in red and notifies a forgetting message.

  [Step S38] The control unit 110 determines whether there is a medium to forget. Specifically, when the control unit 110 detects that the medium has not been removed within a predetermined time (for example, within 15 seconds) via the card / receipt processing unit 150a or the banknote processing unit 160a, It is determined that there is a forgotten medium. The control unit 110 proceeds to step S39 when there is a forgotten medium, and proceeds to step S40 when there is no forgotten medium.

[Step S39] The control unit 110 stores the remaining medium in the ATM 100 via the card / receipt processing unit 150a or the banknote processing unit 160a.
Note that the control unit 110 accommodates the medium in order to prevent theft when the customer does not take the medium even though the notification device 300a lights the light 321 in red and notifies the forgetting message.

  [Step S40] The control unit 110 transmits a notification stop command to the target notification device identified in step S31. Note that the target notification device (for example, the notification device 300a) that has received the notification stop command turns off the light 321 and stops display and audio output. The control unit 110 returns to step S30.

  [Step S41] The control unit 110 transmits a notification command including the flag “3” to the target notification device identified in step S31. Note that the target notification device (for example, the notification device 300a) that has received the flag “3” lights the light 321 in blue and notifies the end message.

  As described above, the ATM 100 receives the beacon signal from the notification devices 300a,..., Identifies the notification device existing within a predetermined range from the ATM 100, and transmits a notification command. Therefore, even when there are a plurality of notification devices 300a,... That can be removed from the poles 200a,..., The ATM 100 notifies the ATM 100 of the notification devices 300a,. It becomes possible.

  In addition, the notification device 300a, ... notifies when the notification command is received from the ATM 100, and displays an advertisement message when the notification command is not received from the ATM 100 and a person is detected. Thereby, since the notification device 300a,... Notifies the advertisement message when a person is detected by the sensor, it is possible to save power consumption compared to the case where the advertisement is always notified. The notification devices 300a,... Can effectively utilize the time during which the ATM 100 has not been notified of forgetting to remove the medium.

In this way, the notification devices 300a,... Can improve convenience for customers by notifying various information.
Moreover, the alerting | reporting apparatus 300a, ... can be mounted in the upper part of pole 200a, ... with which thickness differs by providing the leg part which expands / contracts. In a financial institution, a store, or the like, the notification devices 300a,... Can be placed on top of poles provided as fixtures, so that installation is easier than a dedicated gate device. For this reason, the convenience at the time of installation of the staff in a financial institution, a store, etc. can be improved.

  The above processing functions can be realized by a computer. In that case, a program describing processing contents of functions that the notification devices 10, 300a, 300b, 300c, and 300d, the automatic transaction device 20, and the ATM 100 should have is provided. By executing the program on a computer, the above processing functions are realized on the computer. The program describing the processing contents can be recorded on a computer-readable recording medium. Examples of the computer-readable recording medium include a magnetic storage device, an optical disk, a magneto-optical recording medium, and a semiconductor memory. The magnetic storage device includes a hard disk device (HDD), a flexible disk (FD), a magnetic tape, and the like. Optical discs include DVD, DVD-RAM, CD-ROM / RW (Rewritable), and the like. Magneto-optical recording media include MO (Magneto-Optical disk).

  When distributing the program, for example, a portable recording medium such as a DVD or a CD-ROM in which the program is recorded is sold. It is also possible to store the program in a storage device of a server computer and transfer the program from the server computer to another computer via a network.

  The computer that executes the program stores, for example, the program recorded on the portable recording medium or the program transferred from the server computer in its own storage device. The computer reads the program from its own storage device and executes processing according to the program. The computer can also read the program directly from the portable recording medium and execute processing according to the program. In addition, each time a program is transferred from a server computer connected via a network, the computer can sequentially execute processing according to the received program.

  Further, at least a part of the above processing functions can be realized by an electronic circuit such as a DSP (Digital Signal Processor), an ASIC (Application Specific Integrated Circuit), or a PLD (Programmable Logic Device).

  As described above, the present invention has been described based on the illustrated embodiments. However, the present invention is not limited thereto, and the configuration of each unit can be replaced with any configuration having the same function. Moreover, other arbitrary structures may be added.

10, 300a, 300b, 300c, 300d, ... Notification device 11, 301a, 301b, 301c, 301d, ... Notification unit 12, 302a, 302b, 302c, 302d, ... Support unit 13, 21 Control unit 14 Lighting unit 15 Display unit DESCRIPTION OF SYMBOLS 16 Detection part 17,18 Leg part 20 Automatic transaction apparatus 22 Medium detection part 30,200a, 200b, 200c, 200d, ... Paul 50,400 Notification system 100 ATM
140 customer operation unit 150 card / receipt unit 160 banknote processing unit 170 numeric keypad input unit 210a, 210b, ... belt

Claims (6)

It is determined whether or not a notification command is received from the automatic transaction apparatus, and based on the determination result, the notification unit having a control unit that instructs the lighting unit to turn on and instructs the display unit to display,
A supporting portion that has at least two or more legs that are movable in the horizontal direction, and that is provided at a lower portion of the notifying portion and supports the notifying portion;
A notification device comprising: The controller is
When receiving a notification command including information indicating that the automatic transaction apparatus is in transaction, the display unit is instructed to display a transaction message,
When receiving a notification command including information indicating that the automatic transaction apparatus has forgotten to remove the medium, the lighting unit is instructed to turn on red, and the display unit is instructed to display a forgetting to remove message,
When receiving a notification command including information indicating that the transaction has ended normally in the automatic transaction apparatus, the lighting unit is instructed to turn on blue, and the display unit is instructed to display an end message.
The notification device according to claim 1. The controller is
In the case where a notification command is not received from the automatic transaction apparatus and a person is detected by the detection unit, the display unit is instructed to display an advertisement message.
The notification device according to claim 1. The support part is
A pair of legs on opposite sides of the support;
A rail part for moving the leg part in the horizontal direction is provided on the lower surface of the support part,
The legs are
Formed in a substantially inverted L-shaped shape, having a rail insertion portion on the first horizontal side of the substantially inverted L-shaped shape, loosely fitting the rail insertion portion to the rail portion,
The second side in the vertical direction of the substantially inverted L shape is coupled to the support portion by an elastic member, and the leg portion is movable in the horizontal direction as the elastic member expands and contracts.
The notification device according to claim 1. A notification method in a notification device including a control unit, a lighting unit, a display unit, and a detection unit,
The controller is
When receiving a notification command including information indicating that the automatic transaction apparatus is in a transaction, the display unit is instructed to display a transaction message,
When receiving a notification command including information indicating that the automatic transaction apparatus has forgotten to remove the medium, the lighting unit is instructed to turn on red, and the display unit is instructed to display a forgetting to remove message,
When receiving a notification command including information indicating that the transaction is normally completed in the automatic transaction apparatus, the lighting unit is instructed to turn on blue, and the display unit is instructed to display an end message.
In the case where a notification command is not received from the automatic transaction apparatus and a person is detected by the detection unit, the display unit is instructed to display an advertisement message.
Notification method. A notification system including an automatic transaction device and a notification device,
The automatic transaction apparatus is
A medium detection unit for detecting a medium to forget to remove;
A control unit that transmits a notification command to the notification device based on information detected by the medium detection unit,
The notification device
It is determined whether or not the notification command has been received, a notification unit having a control unit that instructs the lighting unit to turn on based on the determination result and instructs the display unit to display,
It has at least two or more leg portions that are movable in the horizontal direction, and includes a support portion that is provided at a lower portion of the notification portion and supports the notification portion.
Notification system.

Images