JP2018191239A - Telephone system having unread e-mail notification function - Google Patents

Abstract

PROBLEM TO BE SOLVED: To solve the problem that smooth conversation cannot be performed when an incoming call is received from a transmission source of an e-mail to an extension telephone 2 in a case where an unaware and unread e-mail exists after receiving an e-mail and also when an incoming call has contents related to an unread e-mail.SOLUTION: When an incoming call is received from a transmission source of an e-mail, it is confirmed whether an e-mail received from a transmission source of the e-mail is unread, so as to notify of that effect. When an origination operation is performed to a transmission source of an e-mail from an extension telephone being used by a user who has received the e-mail, it is confirmed whether an unread e-mail received from the transmission source of the e-mail exists, so as to notify of that effect.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a telephone device that cooperates with a mail server.

  Conventionally, as a method of smooth communication while using both telephone and e-mail, an e-mail according to predetermined requirements is sent to the other party in advance, and a call is made with the other party on the phone based on the sent e-mail. There is a way.

  However, this method has a problem that it cannot be established unless the other party is aware of the presence of an e-mail sent in advance when the caller makes a call. Moreover, although it may be possible to notify that the sender has sent an e-mail to the other party after the response, it is complicated.

  As a technique for solving this, in Patent Document 1, when the electronic mail center receives the telephone number of the telephone accommodated in the telephone exchange from the telephone exchange, the electronic mail, the user ID, and the telephone number of each user are registered. A technique for recognizing a user ID corresponding to the calling telephone number from the correspondence table and displaying a list of e-mails related to the caller or e-mails related to the caller on the terminal device corresponding to the recognized user ID is described. Yes.

  Thereby, the transmission destination can notice what kind of mail was transmitted. However, in the technique of Patent Document 1, since all mails corresponding to the user ID of the telephone are displayed, it is not possible to specify the electronic mail that the caller wants to talk to.

JP-A-7-99508

  The present invention has been made in view of the above problems, and the problem is that when a call is made to a callee (or caller) based on an e-mail transmitted in advance by the caller (or callee), the callee It is an object of the present invention to provide a telephone device that can specify an e-mail of a caller that has been sent in advance before a call.

  In order to solve the above-mentioned problems, the present invention provides a telephone device for notifying information related to an electronic mail addressed to a person who uses the apparatus, a server access means for accessing a predetermined server for storing the electronic mail, and a telephone Address registration means for previously registering a number and an e-mail address in association with each other, and an unread electronic device that accesses the server and detects whether there is an unread e-mail with a source address corresponding to one of the telephone numbers An undetected e-mail detection unit that activates the unread e-mail detection unit when a call is made or an incoming call arrives, and an unread corresponding to the caller's phone number or the incoming caller's phone number If there is an unread e-mail, there is an unread e-mail notification function that notifies that the unread e-mail exists It is characterized in.

According to the telephone device of the present invention, when the telephone device accepts the incoming call, the telephone device identifies the communication partner from the received incoming caller telephone number, accesses the mail server, and reads the unread e-mail from the identified communication partner. Is extracted and displayed on the display unit of the telephone device.
As a result, the destination user can confirm that there is an unread mail related to the incoming call, and can smoothly communicate.

FIG. 1 is an overall configuration diagram of the present invention and a functional block diagram of a telephone main apparatus. FIG. 2 is a diagram schematically showing a mail account table stored in the mail account table storage unit of the telephone main device. FIG. 3 is a diagram schematically showing an external line number corresponding mail address storage table stored in the external line number corresponding address storage unit of the telephone main apparatus. FIG. 4 is a flowchart showing the operation of the telephone main apparatus according to the embodiment of the present invention. FIG. 5 is a flowchart showing the operation from the incoming call to the disconnection. FIG. 6 is a flowchart showing operations from transmission to disconnection.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

  FIG. 1 is an overall configuration diagram of the present invention and a functional block diagram of a telephone main device 1.

  As shown in the figure, the present invention comprises a telephone main apparatus 1, an extension telephone 2, a public network 3, an external terminal 4, and a mail server 5.

  The telephone main device 1 is a private branch exchange that accommodates a plurality of extension telephones 2. The telephone main device 1 performs communication related to a telephone call operation with the external line terminal 4 via the public network 3. Further, the telephone main device 1 communicates with the mail server 5 to exchange information related to unread and read e-mails. The extension telephone 2 is an extension telephone accommodated in the telephone main device 1. The public network 3 is a subscriber line provided by a telecommunications carrier. The external line terminal 4 is a terminal that communicates with the telephone main apparatus 1 via the public network 3, and is a fixed telephone or a mobile phone connected to a subscriber line. The mail server 5 is a server that accumulates e-mails and manages unread and read e-mails.

  Next, functional blocks of the telephone main device 1 will be described.

  As shown in the figure, the telephone main apparatus 1 includes a main control unit 101, an extension interface unit 102, an external line interface unit 103, a mail server interface unit 104, a private branch exchange function unit 105, and a mail account table storage unit 106. , An external line number corresponding address storage unit 107, a transmission tone creation unit 108, a tone transmission unit 109, and a DTMF signal detection unit 110.

  The main control unit 101 includes an extension interface unit 102, a mail server interface unit 104, a private branch exchange function unit 105, a mail account table storage unit 106, an external line number corresponding address storage unit 107, a transmission tone creation unit 108, and a DTMF. It is connected to the signal detection unit 110 and performs overall control of the telephone main device 1.

  The extension interface unit 102 is a connection interface for connecting to the extension telephone 2.

  The external line interface unit 103 is a connection interface for connecting to the public network 3.

  The mail server interface unit 104 is a connection interface for connecting to the mail server 5.

  The private branch exchange function unit 105 controls the overall processing of extension processing and external line processing as a private branch exchange in the telephone system.

  The mail account table storage unit 106 stores a mail account storage table 1060. Here, the mail account storage table 1060 is a table for storing a mail address corresponding to the extension number of the extension telephone 2 connected to the telephone main apparatus 1.

  FIG. 2 is a diagram schematically showing a mail account storage table 1060 stored in the mail account table storage unit 106 of the telephone main device 1. As shown in the figure, the mail account storage table 1060 includes an extension number field 1061 and a mail address field 1062. In the extension number field 1061, the extension number of the extension telephone 2 connected to the telephone main apparatus 1 is registered. In a mail address field 1062, a mail address associated with the extension number of the extension telephone 2 is registered. The information registered in the extension number field 1061 and the mail address field 1062 also serves as account information when logging in to the mail server 5. That is, when the telephone main apparatus 1 logs in to the mail server 5, the information registered in the extension number field 1061 and the mail address field 1062 is transmitted to the mail server 5 to receive authentication of the mail server 5. Here, taking record 1063 as an example, “101” is registered as the extension number, and “aaa@nyc.co.jp” is registered as the mail address associated with the extension number. The mail account storage table 1060 is registered in advance by a user who uses the telephone main device 1. Returning to the description of FIG.

  The external line number correspondence address storage unit 107 stores an external line number correspondence mail address storage table 1070. Here, the external line number corresponding mail address storage table 1070 is a table for storing the mail address corresponding to the external line number.

  FIG. 3 is a diagram schematically showing the external line number corresponding mail address storage table 1070 stored in the external line number corresponding address storage unit 107 of the telephone main device 1. As shown in the figure, the external line number correspondence mail address storage table 1070 is composed of an external line number field 1071 and a mail address field 1072. In the outside line number field 1071, the outside line number of the outside line terminal 4 that communicates with the telephone main apparatus 1 via the public network 3 is registered. In the mail address field 1072, a mail address associated with the external line number of the external line terminal 4 is registered. Here, taking the record 1073 as an example, “●●●● − ▲▲ − ××××” is registered as an outside line number, and “1111@xxx.co.jp” is assigned as the mail address associated with the outside line number. "Indicates registration. The external line number-corresponding mail address storage table 1070 is registered in advance by a user who uses the telephone main device 1. Returning to the description of FIG.

  The transmission tone generation unit 108 generates a voice signal to be transmitted to the external line terminal 4 via the public network 3 according to an instruction from the main control unit 101.

  The tone transmission unit 109 transmits the audio signal created by the transmission tone creation unit 108.

  The DTMF signal detection unit 110 detects a DTMF signal transmitted from the external line terminal 4 via the public network 3.

  FIG. 4 is a flowchart showing the operation of the telephone main device 1 according to the embodiment of the present invention. This flow starts from a state in which the telephone main device 1 is powered on.

  When the power is turned on, the telephone main device 1 receives a call connection request to the extension telephone 2 via the public network 3 (S101). When the call connection request to the extension telephone 2 is not received (S101, NO), the telephone main apparatus 1 performs the process of step 151.

  When the call connection request to the extension telephone 2 is received (S101, Yes), the telephone main apparatus 1 extracts the destination number from the call connection request and refers to the mail account storage table 1060 (S102). Next, the telephone main apparatus 1 determines whether or not the mail account corresponding to the destination number extracted in step 102 has been registered (S103).

  If the mail account corresponding to the destination number extracted in step 102 has been registered (S103, Yes), the telephone main apparatus 1 performs login processing to the mail server 5 using the registered mail account (S104). If the mail account corresponding to the destination number extracted in step 102 has not been registered (S103, No), the telephone main apparatus 1 performs incoming call processing, call processing, and call termination processing (S109). It is determined whether a call connection request has been received (S151).

  Subsequently, the telephone main device 1 extracts the incoming caller number from the call connection request, refers to the external line number-corresponding mail address storage table 1070 (S105), and registers the mail address corresponding to the incoming caller number extracted in step 105 It is determined whether it has been completed (S106).

  If the mail address corresponding to the incoming call number extracted in step 105 has already been registered (S106, Yes), the telephone main apparatus 1 performs an unread mail search process with the registered mail address as the transmission destination (S107). Then, it is determined whether there is an unread mail whose destination is a registered mail address (S108). If the mail address corresponding to the incoming call source number extracted in step 105 has not been registered (S106, No), the telephone main apparatus 1 performs incoming call processing, call processing, and call termination processing (S109), and from the extension telephone 2 It is determined whether a call connection request has been received (S151).

  When there is an unread mail with the registered mail address as the transmission destination (S108, Yes), the telephone main unit 1 sends "there is an unread mail corresponding to the destination / calling destination" to the extension telephone 2 of the called number. A ringing sound change instruction to change to a ringing sound is transmitted (S110), incoming call processing, call processing, and call termination processing are performed (S111), and the ringing sound that returns the changed ringing sound to the extension telephone 2 that has finished the call is returned. A sound change instruction is transmitted (S112), and it is determined whether a call connection request is received from the extension telephone 2 (S151). If there is no unread mail whose destination is the registered mail address (S108, No), the telephone main device 1 performs incoming call processing, call processing, and call termination processing (S109), and issues a call connection request from the extension telephone 2 It is determined whether it has been received (S151).

  When the call connection request is received from the extension telephone 2 (S151, Yes), the telephone main device 1 extracts the caller source number from the call connection request, refers to the mail account storage table 1060 (S152), and extracts it at step 152. It is determined whether or not the mail account corresponding to the caller source number has been registered (S153). When the mail account corresponding to the caller number extracted in step 152 has been registered (S153, Yes), the telephone main apparatus 1 performs login processing to the mail server 5 using the registered mail account (S154) The destination number is extracted from the connection request, and the external line number-corresponding mail address storage table 1070 is referenced (S155), and it is determined whether the mail address corresponding to the destination number extracted in step 155 has been registered (S156).

  When the mail account corresponding to the caller number extracted in step 152 is not registered (S153, No), the telephone main apparatus 1 performs a call process, a call process, and a call end process (S159), and returns to step 101.

  If the e-mail address corresponding to the destination number extracted in step 155 has already been registered (S156, Yes), the telephone main apparatus 1 performs an unread e-mail search process with the registered e-mail address as the transmission destination (S157), It is determined whether there is an unread mail whose destination is a registered mail address (S158).

  If the e-mail address corresponding to the destination number extracted in step 155 is not registered (S156, No), the telephone main apparatus 1 performs call processing, call processing, and call termination processing (S159), and returns to step 101.

  If there is an unread mail with the registered mail address as the transmission source (S158, Yes), the telephone main device 1 informs the extension telephone 2 of the transmission source that “there is an unread mail corresponding to the transmission destination / transmission source”. An in-calling sound change instruction for changing to a ringing sound is transmitted (S160), outgoing call processing, call processing, and end-of-call processing are performed (S161), and the changed ringing sound is restored to the extension telephone 2 that has ended the call. A ringing tone change instruction is transmitted (S162), and the process returns to step 101.

  If there is no unread mail with the registered mail address as the transmission source (S158, No), the telephone main apparatus 1 performs outgoing call processing, call processing, and call termination processing (S159), and returns to Step 101.

  Next, FIG. 5 will be described. FIG. 5 is a flowchart showing operations in the incoming call processing, call processing, and call termination processing (S111) shown in FIG.

  This flow starts from a state in which a ringing sound change instruction for changing to a ringing sound indicating that “there is an unread mail corresponding to the destination / calling destination” is transmitted (S110).

  The telephone main apparatus 1 rings the extension telephone 2 (S11101). Then, the telephone main apparatus 1 performs an automatic response and establishes a call (S11102). Next, the incoming caller is notified that there is an unread mail (11103). Next, reception of a DTMF signal is started (S11104), and whether or not a DTMF signal is received is confirmed (S11105). When the DTMF signal is not received (S11105, No), it is checked whether the other party disconnection is received (S11106). When the other party is not disconnected (S11106, No), the operation returns to the operation of whether or not a DTMF signal is received (S11105). When the other party disconnection is received (S11106, Yes), the call termination process is performed (S11111). When the DTMF signal is received (S11105, Yes), the incoming call operation is continued (S11107).

  Next, it is determined whether the extension telephone 2 has responded to the incoming call (S11108). If the incoming call is not answered (S11108, No), the incoming call operation is continued (S11107).

  When a call is answered (S11108, Yes), the call is in progress (S11109).

  Thereafter, it is confirmed whether the cutting operation has been performed (S11110). When neither the other party disconnection nor the self disconnection is detected (S11110, No), the call is continued (11109). If either the other party disconnection or the self disconnection is detected (S11110, Yes), the call termination process is performed (S11111), and the process proceeds to step 112 in FIG.

  Next, FIG. 6 will be described. FIG. 6 is a flowchart showing operations in the outgoing call process, the telephone call process, and the call end process (S161) shown in FIG.

  This flow starts from a state in which a ringing sound change instruction for changing to a ringing sound indicating that “there is an unread mail corresponding to the destination / calling destination” is transmitted (S110).

  The main device 1 makes an outgoing call of the extension terminal 2 (S16101) and performs an outgoing operation (S16102). It is determined whether the destination telephone has answered (S16103). When the destination telephone is not responding (S16103, No), it is determined whether or not self-disconnection is performed (S16109). If self-disconnecting is being performed (S16109, Yes), the end-of-call process (S16110) is performed. When the self-disconnection is not performed (S16109, No), the transmission operation is continued (S16102). When the destination telephone answers (S16103, Yes), it is confirmed whether there is an unread mail for the registered mail address (S16104). When there is an unread mail (S16104, Yes), the destination is notified that there is an unread mail (S16105), and a call is in progress (S16107). If there is no unread mail (S16104, No), the receiver is notified that there is no unread mail (S16106), and a call is in progress (S16107). Thereafter, it is determined whether a disconnection operation has been received (S16108). If the disconnection operation has not been received (S16108, No), the call is continued (S16107). If a disconnection operation has been received (S16108, Yes), a call termination process is performed (S16110), and the process proceeds to step S162.

  The embodiment for carrying out the present invention has been described above.

  According to the embodiment of the present invention, the main control unit 101 refers to the mail account table storage unit 106 when a call is made or an incoming call arrives, and the telephone number of the caller or the incoming call sent. Search for presence or absence of unread e-mail corresponding to the original telephone number, and if there is unread e-mail, change to a sound to indicate that there is unread e-mail corresponding to the destination and the call origin for the outgoing tone creation unit 108 To instruct.

  Thereby, the user of the transmission source or the receiving destination can confirm that there is an unread mail related to the outgoing / incoming call, and can perform smooth communication.

  Further, according to the embodiment of the present invention, a plurality of extension telephones 2 are accommodated in the extension interface unit 102, and access information for each accommodated extension telephone 2 is associated with the external line number corresponding address storage unit 107 in advance. Can be remembered.

  Thereby, it can be confirmed that there is an unread mail for each extension telephone 2.

  Further, according to the embodiment of the present invention, when an incoming call arrives, the mail account table storage unit 106 is referred to search for the presence or absence of an unread electronic mail corresponding to the incoming call source telephone number, and an unread When there is a mail, it automatically responds to the incoming call and notifies the incoming caller that there is an unread mail.

  Thereby, the user of the incoming call can confirm that the user of the incoming call does not see the mail.

  Further, according to the embodiment of the present invention, when a call is made, the mail account table storage unit 106 is referred to search for the presence or absence of unread mail corresponding to the call destination telephone number, and there is unread mail. After the call is established with the callee, the caller is notified that there is unread mail. If there is no unread mail, the call is made to the callee after the call with the callee is established. Notify that there is no unread mail.

  Thereby, the user of a transmission destination can confirm whether the user of the transmission source has seen the mail.

  According to the embodiment of the present invention, when an incoming call arrives, there is an unread e-mail corresponding to the incoming caller telephone number, and the incoming caller is notified that there is an unread mail. Thereafter, when a specific DTMF signal is detected by the DTMF signal detection unit 110, a call operation from the telephone main apparatus 1 to the callee is monitored, and when a call operation to the callee is detected, a mail account table is stored. Referring to section 106, the presence / absence of unread mail corresponding to the destination telephone number is searched, and when there is unread mail, notification that there is unread mail is made and the transmission is stopped.

  Thereby, the user of a transmission origin can confirm that the mail from a transmission destination other party is unread.

  In the embodiment of the present invention, it has been described that in step 112 of FIG. 4, a ringing sound change instruction for changing to a ringing sound indicating “there is an unread mail corresponding to the destination / calling source” is transmitted. It is not limited to this. For example, when there are a plurality of unread mails, that fact may be notified.

  As a result, there is an effect that even when an unread mail other than the last received unread mail is contacted, it is possible to smoothly cope with it.

  In the embodiment of the present invention, it has been described that in step 112 of FIG. 4, a ringing sound change instruction for changing to a ringing sound indicating “there is an unread mail corresponding to the destination / calling source” is transmitted. It is not limited to this. For example, the reception date and time of the unread mail notified at this time may be notified.

  Thereby, there is an effect that the content of the unread mail can be confirmed promptly.

  In the embodiment of the present invention, it has been described that in step 112 of FIG. 4, a ringing sound change instruction for changing to a ringing sound indicating “there is an unread mail corresponding to the destination / calling source” is transmitted. It is not limited to this. For example, when there is unread mail, an operation may be performed in which unread mail before the date set by the user is not notified.

  As a result, there is an effect that it is possible to prevent notification of an unread mail that has an old received date and is unrelated to the incoming call.

DESCRIPTION OF SYMBOLS 1 ... Telephone main apparatus 101 ... Main control part 102 ... Extension interface part 103 ... Outer line interface part 104 ... Mail server interface part 105 ... Private branch exchange function part 106 ... Mail account Table storage unit 107 ... external line number corresponding address storage unit 108 ... transmission tone creation unit 109 ... tone transmission unit 110 ... DTMF signal detection unit 2 ... extension telephone 3 ... public network 4. ..External terminal 5 ... Mail server

Claims (5)

A telephone device for notifying information related to an e-mail addressed to a person using the device,
Server access means for accessing a predetermined server for storing the e-mail, address registration means for registering a telephone number and an e-mail address in association with each other, and transmission corresponding to any of the telephone numbers by accessing the server An unread email detection means for detecting whether or not there is an unread email of the original address,
If there is an unread e-mail corresponding to the caller's phone number or the incoming caller's phone number when the unread e-mail detection means is activated when a call is made or an incoming call arrives For example, a telephone device having an unread e-mail notification function that notifies that the unread e-mail exists. The telephone device according to claim 1,
An extension telephone receiving means for accommodating a plurality of extension telephones 2 and an extension telephone call detection unit for detecting a call from any of the plurality of extension telephones 2 accommodated or an incoming call to any of the plurality of extension telephones 2 accommodated; An incoming call detection means; and an access information storage means for storing in advance associated access information for accessing the server for each of the accommodated extension telephones 2;
When a call from one of the plurality of extension telephones 2 to be accommodated or an incoming call to any one of the plurality of extension telephones 2 to be accommodated arrives, the extension telephone of the call originator or the destination of the call arrival The access information corresponding to 2 is referenced from the access information storage means to access the server, and there is an unread e-mail corresponding to the calling party's telephone number or the incoming caller's telephone number. Then, the telephone device having an unread e-mail notification function, which notifies the extension telephone 2 of the originator of the outgoing call or the destination of the incoming call that the unread e-mail exists. The telephone device according to claim 1,
When the incoming call arrives, activate the unread e-mail detection means, and if there is an unread e-mail corresponding to the incoming incoming caller telephone number, automatically respond to the incoming call, A telephone device having an unread e-mail notification function, wherein after a call is established with an incoming caller, the incoming caller is notified that the unread e-mail exists. The telephone device according to claim 1,
When making the call, activate the unread e-mail detection means, and if there is an unread e-mail corresponding to the phone number of the caller, after establishing a call with the call destination, If the destination is notified that the unread e-mail exists, and there is no unread e-mail corresponding to the telephone number of the other party, the call is established after establishing a call with the destination A telephone device having an unread e-mail notification function, characterized in that the fact that the unread e-mail does not exist is notified in advance. The telephone device according to claim 3,
DTMF signal accepting means for accepting a specific signal by DTMF from the incoming caller after notifying that the unread e-mail exists to the incoming caller,
When a specific signal is received from the call originator, the call operation monitoring means for disconnecting the call with the callee automatically responding and monitoring the call origination operation from the own telephone device to the call receiver;
Upon detecting a call operation to the caller, the unread e-mail detection means is activated, and if there is an unread e-mail corresponding to the caller's telephone number, the unread e-mail exists. A telephone device having an unread e-mail notification function, characterized in that it has a transmission stop means for notifying that it is in progress and stopping the transmission.

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