JP2018158836A - Product transport system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an in-store product transport system capable of simplifying a product transporting operation by a store clerk. A commodity transport system is used in a store including a sales floor (17, 217), a bag yard (19, 219), and a checkout counter (15, 215). This commodity transport system includes a commodity display device (20A) for displaying a commodity and an identification code relating to the commodity, a shipping shelf (50, 205) having a plurality of chambers for temporarily placing boxes containing the commodity, A first transfer device (60, etc.) for transferring a box containing a plurality of products from a warehouse to a shipping shelf. In addition, the system wirelessly connects to the mobile terminal, and after the identification code of the commodity display device is read by the mobile terminal, the transport control unit (90) transports the box from the warehouse to the chamber of the shipping shelf using the first transport device. Is provided. [Selection] Figure 7

Description

  The present invention relates to an in-store merchandise transport system that reduces the burden of merchandise transport by store clerks by installing display shelves in which a plurality of merchandise is placed in a store, a display screen for displaying various products, and the like.

  A clerk of a store such as a supermarket or a convenience store, when a shopper purchases a product, conducts a cash register work in front of a POS terminal, or takes out the product from the backyard in a display shelf and arranges the product. Is very busy.

  In this way, the store clerk is extremely busy, and in stores such as a supermarket or a convenience store, the amount of products displayed on the display shelf is insufficient or the types of products are small. In this case, assuming that a sales opportunity loss has occurred, the computer determines the necessity of replenishing the product based on the video of the display shelf taken by the camera, and notifies the store clerk about the replenishment work of the product. The technique to perform is known (refer patent document 1).

JP-A-5-081552

  With the technique disclosed in Patent Document 1, it is possible to instruct the store clerk that the number of products on the display shelf has decreased or disappeared, but this does not mean that the work itself for transporting the product to the display shelf is not eliminated. In general, the types of products handled at convenience stores are said to be 2500 types, and the types of products handled at supermarkets are said to be more than 4000 types. For example, some items on a display shelf may only sell one item per month. It is wasteful to provide cameras on all the display shelves and instruct the product replenishment work.

  Therefore, the present invention provides an in-store merchandise transport system that can simplify merchandise transport operations by store staff in order to solve the conventional technical problems.

  The merchandise conveyance system of the present embodiment is a merchandise conveyance system used in a store including a cashier counter, a sales floor, and a bag yard different from the sales floor. This system is arranged at a sales floor and has a product display device having a display screen for displaying merchandise to a shopper, a warehouse arranged at a backyard and storing boxes containing the merchandise, a bagyard and arranged at a bagyard. A shipping shelf having a plurality of chambers to be temporarily placed. In addition, the system receives a product identification code when a shopper decides to purchase a product using a product display device, and a first transport device that transports the box from the warehouse to the shipping shelf, and sends the first transport device from the warehouse. And a transport control unit that transports the box to the chamber of the shipping shelf. The first transport device includes a crane, a belt, or a loading / unloading line.

The product display device displays an identification code related to the product on the display screen. The conveyance control unit includes a communication unit wirelessly connected to a portable terminal possessed by the shopper, and receives the identification code via the communication unit after the identification code displayed on the product display device is read by the portable terminal. .
Further, the system may include an entrance management device that is arranged around the entrance of a store floor and that allows a mobile terminal possessed by the shopper to create a shopping file when entering the sales floor. An identification code is recorded in the shopping file.

  Further, the system may include a POS terminal that is arranged at a cashier counter and performs payment for purchase of a product and receives a shopping file from a portable terminal. The shipping shelf has a notification section for each chamber that informs the chamber that the store clerk contains the goods to be taken. When the POS terminal receives the shopping file, the notification section corresponds to the identification code in the shopping file. You may be notified of the chamber that contains the box you want to use.

  Furthermore, the system may include a card issuing device that is disposed around the entrance of the store floor and issues a card held by the shopper when entering the sales floor. The display screen of the product display device is a touch panel type and has a reading unit that reads the unique number of the card. When a product displayed on the display screen is touched, an identification code related to the product is transmitted to the transport control unit. The conveyance control unit can receive the identification code and add the product with the identification code to the shopping file created when the card is issued.

  Further, in the system, the shipping shelf has a notification unit for each chamber that informs a chamber containing a product to be taken by the store clerk. When the POS terminal reads the unique number, the notification unit may notify the chamber containing the box corresponding to the identification code in the shopping file. Further, in the system, the shipping shelf may have a quantity display section for displaying the quantity of the goods to be taken by the store clerk and a detector for detecting that the box is taken out of the chamber for each chamber. When the detector detects that the box has been taken out and the box returns to the chamber again, the transfer control unit may transfer the box to the warehouse.

  The merchandise transport system according to the present embodiment is arranged at a sales floor and displays a merchandise that is not displayed on the merchandise display device on the sales floor side, and is disposed on the opposite side of the display rack from the front sales floor side to transport food items. A second transporting device, and a photographing unit for photographing the food on the display shelf. And a conveyance control part may be comprised so that foodstuffs may be displayed on a display shelf using a 2nd conveying apparatus, when the foodstuff image | photographed by the imaging | photography part became below predetermined number.

  In another embodiment, the commodity transport system is used in a store including a cashier counter, a sales floor, and a bag yard different from the sales floor. The system includes a POS terminal that displays products ordered at the checkout counter and the Internet, a shipping shelf that is disposed in a bag yard and has a plurality of chambers for temporarily placing boxes containing the products, A first transfer device that is arranged in the backyard and that transports a box containing a plurality of products from a warehouse to a shipping shelf. Furthermore, the system includes a receiving locker for storing an order box containing the ordered products until the orderer receives them, and after the products are displayed on the POS terminal, the chamber of the shipping shelf is used from the warehouse using the first transfer device. And a transport control unit for transporting the order box to the receiving locker using the first transport device after the product ordered via the Internet is placed in the order box.

  Further, the system includes a third transfer device that transfers the register case containing the product from the shipping shelf to the next to the register counter. And a conveyance control part will instruct | indicate a 3rd conveying apparatus to transfer a registration case to the adjoining of a cash register counter, when a shopper receives the signal which is located in a cash register counter. In addition, the first transport device includes a warehousing line for warehousing a plurality of types of boxes in the warehouse and a warehousing line for unloading the boxes from the warehouse. In order for the worker to take out the goods from the box that has been delivered from the delivery line and pack it in the box, the delivery line and the receipt line are connected to circulate the box in the area where the shipping shelves are arranged.

  In addition, the system is placed in the area where the shipping shelves are placed and displays a product ordered via the Internet, and the product is displayed on the monitor, and the product ordered via the Internet is placed in the order box. And a transfer line for transferring the order box from the area where the shipping shelves are arranged to the transport vehicle.

  According to the commodity transportation system of the present invention, commodity transportation work in a store can be simplified.

It is a schematic plan view of the store of 1st Embodiment. It is a front view of goods display device 20A of a 1st embodiment. (A) is a front view of the 1st display shelf 30 seen from the front, (B) is a BB cross section of (A), and is a conceptual diagram of the 1st display shelf 30 and the 1st conveyance belt 40. . 3 is a perspective view of a first shipping shelf 50. FIG. FIG. 3 is a front view of a first transport crane 60. (A) is an external appearance block diagram which shows the external appearance structure of the receiving locker 80. FIG. (B) is an enlarged view of the rocker control unit 89. It is a block diagram of the goods conveyance system of a 1st embodiment. It is a flowchart until a shopper shop at the store 100 and exits. (A) And (B) is the illustration of the goods purchase image displayed on portable terminal SP. It is a flowchart until it puts the box BO which put the goods into the shelf 31 of the 1st display shelf 30. It is a flowchart until a net orderer receives goods in the store 100. It is an example displayed on the POS end PO. It is a schematic plan view of the store of 2nd Embodiment. It is a front view of commodity display device 20B. It is a block diagram of the goods conveyance system of a 2nd embodiment. It is a flowchart until a shopper shopping and exits. It is a schematic plan view of the store of 3rd Embodiment. It is a front view of 20 C of goods display devices. It is a flowchart until a shopper shopping and exits. It is the schematic which looked at the whole 2nd floor of the goods conveyance system of 4th Embodiment from diagonally upward. It is the schematic which looked at the whole 2nd floor of a goods conveyance system from the upper part. It is the figure which looked at the 1st warehouse and the 1st delivery line 210, the 1st automatic warehouse 220, and the 1st crane 225 from the upper part. It is the figure which looked at the 2nd warehouse and the 2nd delivery line 230, the 2nd automatic warehouse 240, and the 2nd crane 245 from upper direction. It is the figure which looked at the 3rd warehouse and the 3rd delivery line 250, the 3rd automatic warehouse 260, the 3rd crane 265, the 4th automatic warehouse 280, and the 4th crane 285 from upper direction. It is an enlarged view of work area AL and work area BL. The state which looked at the sales floor and the delivery vehicle base from diagonally upward is shown. The state which looked at the sales floor and the delivery vehicle base from the upper side is shown. It is a flowchart until a shopper shop at the store 200 and leaves.

  Hereinafter, a plurality of embodiments will be described with reference to the drawings. In addition, the following embodiment is an illustration and the number and arrangement | positioning of a goods display apparatus, a display shelf, a shipping shelf, an automatic warehouse, etc. are suitably changed from the magnitude | size of a building.

<< First Embodiment >>
<Outline of store and product transport system>
FIG. 1 is an overall plan configuration diagram of a store 100 including a commodity transport system according to the first embodiment. This commodity transport system is arranged in a store such as a retail chain store such as a convenience store or a drug store. The layout of display shelves, automatic warehouses, etc. varies depending on the area of the store 100 and the planar shape. In addition, the salesclerk of the store 100 is shown by a person painted in black, and the shopper who visited the store 100 is a person painted in white.

  The store 100 includes a sales floor 17 for displaying products and a backyard 19 for storing boxes (cardboard boxes) in which products are placed. The counter 17 separates the sales floor 17 and the backyard 19. The store 100 also has an outer door 11 through which a shopper enters and exits and an inner door 12 connected to the sales floor 17 on the inside. In the vicinity of the inner door 12, an entrance / exit management device EN that manages entry into the sales floor 17 or exit from the sales floor 17 using a mobile terminal carried by the shopper, such as a smartphone, is arranged. If the shopper does not have a smartphone or the like, the mobile terminal is rented out at the cash register. In addition, a receiving locker 80, a copy machine, a toilet, and the like are arranged in a space between the outer door 11 and the inner door 12.

  In the sales floor 17, eleven product display devices 20A extending in the Y-axis direction are arranged near the center of the sales floor 17 in parallel in the X-axis direction, of which ten are facing the back and back of the product display device 20A. Are arranged as follows. In addition, first display shelves 30 that display lunch boxes, fresh food, rice balls, cooking bread, and the like are arranged along the wall surface of the sales floor 17 in the X-axis direction and the Y-axis direction. A first conveyor belt 40 is disposed on the back side of the first display shelf 30, that is, on the wall surface side. Further, a magazine storage 13 for placing newspapers or magazines is arranged on the window side of the sales floor 17.

  The cash register counter 15 at the center of the store 100 is arranged extending in the X-axis direction. In the first embodiment, four POS terminals PO are arranged at the cashier counter 15. Although not shown, a cooking utensil for cooking fast food such as fried chicken or oden in the shop may be installed around the POS terminal PO.

  In the backyard 19, eight first shipping shelves 50 extending in the Y-axis direction are arranged, and four first shipping shelves 50 extending in the X-axis direction are arranged. Two first shipping shelves 50 extending in the Y-axis direction and one first shipping shelf 50 extending in the X-axis direction between them form one set of first shipping shelves. For example, assuming that there are 14 chambers 51 (see FIG. 4) in one first shipping shelf 50, there are 42 chambers around one store clerk. One POS terminal PO is arranged so that one set of first shipping shelves corresponds. At least one store clerk is arranged between one POS terminal PO and one set (three) of first shipping shelves 50. Further, eight second transport belts 45 are arranged between two first shipping shelves 50 extending in the Y-axis direction and one first shipping shelf 50 extending in the X-axis direction therebetween. . The second transport belt 45 serves as a place to relay a box between the first shipping shelf 50 extending in the Y-axis direction and an automatic warehouse 95 described later.

  On the back side (opposite to the store clerk) of the first shipping shelf 50 extending in the Y-axis direction, there is a small first transport crane 60 (60a to 60e) extending in the Y-axis direction for storing or taking out a box or an order box. Has been placed. Of the eight first shipping shelves 50 that extend in the Y-axis direction, the first transport cranes 60a to 60d that are disposed between three pairs (six) of the first shipping shelves 50 are respectively in the X-axis direction. A box can be stored in one shipping shelf 50, or a box can be taken out from the first shipping shelf 50. The first transport crane 60e closest to the receiving locker 80 can store boxes in the first shipping shelf 50 and the receiving locker 80, or can take out boxes from the first shipping shelf 50 and the receiving locker 80. Further, the first transport crane 60 can place a box on the second transport belt 45 or take out the box from the second transport belt 45.

  In the store 100, an automatic warehouse 95 is arranged in parallel with the first shipping shelf 50 extending in the X-axis direction and along the wall. Between this automatic warehouse 95 and the 1st shipping shelf 50 extended to the X-axis direction, the large 1st conveyance crane 60f which can move to the X-axis direction is arrange | positioned. The large first transport crane 60 f can store a box in the automatic warehouse 95 or take out the box from the automatic warehouse 95. The large first transport crane 60f can store boxes in the first shipping shelf 50 extending in the X-axis direction, or can take out the boxes from the first shipping shelf 50. Further, the large first transport crane 60 f can place a box on the second transport belt 45 or take out the box from the second transport belt 45.

  The backyard 19 is provided with a transport control unit 90 including an information processing device such as a computer. The conveyance control unit 90 sends a signal to the product display device 20A, the first display shelf 30, the first conveyance belt 40, the second conveyance belt 45, the first shipping shelf 50, the first conveyance crane 60, the receiving locker 80, and the automatic warehouse 95. It is connected so that it can send and receive. In the product conveyance system, these devices are controlled by the conveyance control unit 90. Further, wireless communication such as Bluetooth (registered trademark) or WiFi (registered trademark) is prepared in the store, and the conveyance control unit 90 is connected to a portable terminal held by the shopper via the wireless communication. The transport controller 90 is also connected to the entrance / exit management device EN and the POS terminal PO.

<Composition of product display device>
FIG. 2 is a view of the product display device 20 </ b> A disposed in the sales floor 17 as viewed from the front. The product display device 20 </ b> A has a display screen 21 of a large liquid crystal or organic EL display, and may have a function that can be input from the display screen 21 by a touch panel type as necessary.

  This merchandise display device 20A displays merchandise images 23 (photos, illustrations, explanations, etc.) of a plurality of types of merchandise that are stored in the first shipping shelf 50 or the automatic warehouse 95 and can be sold. The product image 23 may be displayed with a photograph and an explanatory text being exchanged at regular intervals. When the display screen 21 is a touch panel type, each time the shopper touches with a finger, the photograph and the description may be switched and displayed. The description includes the name, place of origin, material, material, capacity, weight, expiration date, and the like. In the first embodiment, twelve product images 23 of the same size are displayed on the display screen 21, but some of the product images 23 may be displayed larger. In addition, the number displayed on the display screen 21 may be changed as appropriate according to the number of product display devices 20 </ b> A arranged in the store 100 or the size of the display screen 21.

  The products displayed on the display screen 21 are confectionery, processed food, canned food, sake, miscellaneous goods, stationery, underwear, cosmetics, and the like, and are not particularly limited. In the vicinity of each product image 23, an identification code (for example, a QR code (registered trademark), a barcode, etc.) 25 indicating the product is arranged. The shopper photographs the identification code 25 of the product he / she wishes to purchase with the mobile terminal held by the shopper, and places an order while checking the product with the mobile terminal.

<Configuration of display shelf and first conveyor belt>
FIG. 3A is a front view of the first display shelf 30 as seen from the front from which the shopper picks up the merchandise, and FIG. 3B is a conceptual diagram of a BB cross section of FIG. The first display shelf 30 depicted in FIG. 3 is the first display shelf 30 arranged in the sales floor 17 of FIG. 1 and extending in the Y-axis direction, and the coordinates thereof are depicted in FIG.

  Although the 1st display shelf 30 does not need to have a temperature control function, it may be provided with the function which can adjust temperature to refrigeration or refrigeration according to the goods to display. The first display shelf 30 displays products that are not handled by the product display device 20A. In particular, fast food, bread, rice balls, lunch boxes, sushi, beverages, etc., or products with a high purchase frequency are arranged, which the shopper wants to see by looking at actual products. The first display shelf 30 has a plurality of shelves 31 for displaying products by type, and has an automatic opening / closing door 37 on the back side of the shelf 31 as shown in FIG. The shelf 31 has a manipulator 33 that can move from the front side to the back side.

  In FIG. 3 (A), a box BO with a lunch box is placed in the lowermost shelf 31, a box BO with a sandwich etc. is placed in the middle shelf 31, and a box with rice balls in the upper shelf 31. BO is arranged. Under this box BO, at least two manipulators 33 are arranged. In the first embodiment, since three boxes BO enter one stage of the shelf 31, six manipulators 33 are arranged in one stage. The manipulator 33 can move and move the box BO in the X-axis direction. In the first embodiment, as shown in FIG. 3B, the manipulator 33 moves the box BO carried by the first conveyor belt 40 to the shelf 31. In FIG. 3B, the manipulator 33 of the middle shelf 31 is extended, and the upper and lower manipulators 33 are contracted.

  The first display shelf 30 has a product photographing camera 35 on the upper side of each shelf 31. The product photographing camera 35 photographs the inside of the box BO and transmits an image for determining whether or not the product in the box BO has been exhausted to the transport control unit 90. A box detection sensor 39 is arranged on the back side of the first display shelf 30. The box detection sensor 39 detects the box BO carried by the first conveyor belt 40. The manipulator 33 transmits a detection signal to the conveyance control unit 90 in order to stop the first conveyance belt 40 at an appropriate position for moving the box BO. This detection signal is also used to open and close the automatic opening / closing door 37. In the first embodiment, since three boxes BO enter one stage of the shelf 31, three box detection sensors 39 are arranged in one stage.

  In the first embodiment, since the shelves 31 are arranged in three stages, the first transport belt 40 is arranged in three stages according to the height of the shelves 31. The first conveyor belt 40 is specifically a belt conveyor or roller conveyor that can be positioned. Although not depicted in FIG. 3B, a positioning stopper 41 that stops the box BO that is sent at an appropriate position may be arranged on the side of the belt conveyor or the like in order to make positioning accurate. The first conveyor belt 40 and the positioning stopper 41 are controlled by a rotation control unit 49. The rotation control unit 49 also controls the second transport belt 45.

<Configuration of the first shipping shelf>
FIG. 4 is a perspective view of the first shipping shelf 50 from which the store clerk takes out the merchandise. The first shipping shelf 50 is transported from the automatic warehouse 95 by a box BO in which the merchandise purchased by the shopper at the merchandise display device 20A is stored in the first shipping shelf 50. Note that the first shipping shelf 50 depicted in FIG. 4 is the first shipping shelf 50 arranged in the back yard 19 of FIG. 1 and extending in the Y-axis direction, and its coordinates are depicted in FIG. 4.

  The first shipping shelf 50 includes a plurality of chambers 51 in which boxes BO are placed. For example, the first shipping rack 50 is arranged in 4 rows and 4 columns in FIG. Each chamber 51 is provided with a notification unit 52, a number display unit 53, and a drawer sensor 54, and the chamber 51 is given a chamber name such as “A11” or “A34” so that the store clerk can easily check. It has been. The notification unit 52 notifies the chamber in which the product to be taken by the store clerk or the box BO containing the product is contained. The notification unit 52 is, for example, a specific LED lamp, and the LED lamp is turned on or off. The notification unit 52 is a chime that emits sound. When the POS terminal PO receives a shopping file (electronic file) of a mobile terminal owned by a shopper, the notification unit 52 notifies the chamber 51 containing a box BO containing a product read by the mobile terminal. The shopping file will be described later.

  In addition, when the POS terminal PO receives the shopping file of the portable terminal owned by the shopper via the POS terminal PO, the number display unit 53 displays how many of the products are taken. The number display unit 53 is, for example, a liquid crystal display. The screen notification unit 52 notifies the box BO containing the product corresponding to which chamber 51 and the number display unit 53 notifies how many numbers are taken out from the box BO. In addition, the notification part 52 and the number display part 53 may be comprised integrally by one liquid crystal display, and if a liquid crystal display blinks red and a number is displayed, both functions can be exhibited.

  The drawer sensor 54 detects that the store clerk has pulled out the box BO from the chamber 51. The drawer sensor 54 has a contact sensor including a stick sensor that tilts and detects that the box BO has been pulled out by contacting the box BO, a light projecting unit, and a light receiving unit. An optical sensor for detecting When the drawer sensor 54 detects that the store clerk has pulled out the box BO from the chamber 51 and returned it, the LED lamp or the like of the notification unit 52 is turned off.

  In the first embodiment, each chamber 51 does not have a door in the front-rear direction (X-axis direction), and a slide fork 68 (see FIG. 6) of the first transport crane 60 described later puts the box BO into the chamber 51 or forks. Removes the box BO from the chamber 51. At this time, a fork guide 57 recessed in a groove shape is formed on the bottom surface of each chamber 51 so that the slide fork 68 can easily put in and out the box BO. In addition, a box sensor 59 is disposed on the top surface of each chamber 51 in order to confirm whether the box BO is inserted or removed from the chamber 51 by the slide fork 68. Each chamber 51 does not have a door in the front-rear direction (X-axis direction). However, a door may be attached, and it is detected that the store clerk has pulled out the box BO from the chamber 51 by opening or closing the door. Also good. If the first transport crane 60 is a mechanism for holding the box BO from the side and the slide fork 68 is not required, the fork guide 57 does not need to be formed in each chamber 51.

<Configuration of the first transport crane>
FIG. 5 is a front view of a small first transport crane 60 installed behind the first shipping shelf 50 shown in FIG. 4. This small 1st conveyance machine 60 is a crane with the traveling function before and behind called a stacker crane, and the up-and-down raising / lowering function, for example.

  The small first transport crane 60 is controlled by a lift control unit 69 connected to the transport control unit 90. The small first transport crane 60 is provided with guide rails 62 on the floor surface of the first floor, and the guide rails 62 are also provided on the ceiling in parallel with the guide rails of the first floor. A traveling carriage 63 is guided along the guide rail 62 so as to be movable in the Y-axis direction. The traveling carriage 63 of the first transport crane 60 has a pair of masts 65 in the Y-axis direction. The elevator 67 is mounted on the mast 65 so as to be movable up and down. Each chamber 51 has a slide fork 68 for placing a box BO. When the slide fork 68 moves in the forward direction (+ X axis direction), the box BO can be put into the chamber 51, and when it moves in the backward direction (−X axis direction), the box BO is inserted from the chamber 51 into the box BO. Can be issued. Although not shown, when another first shipping shelf 50 is also arranged in the rear direction (−X axis direction), the slide fork 68 is further in the rear direction (−X axis direction). When moving, the box BO is put into the chamber 51, and when moving in the forward direction (+ X axis direction), the box BO is taken out from the chamber 51. The first transport crane 60 has a plurality of position sensors 61, which detect the position of the traveling carriage 63, the height position of the lifting platform 67, and the loading / unloading position of the slide fork 68. .

  Thereby, box BO can be taken in / out with respect to the some chamber 51 of a pair of 1st shipping shelf 50 arrange | positioned before and behind the 1st conveyance crane 60. FIG. The large first transport crane 60f can take in and out the box BO with respect to the first shipping shelf 50 and the automatic warehouse 95 extending in the X-axis direction shown in FIG. A box BO can be taken in and out of the conveyor belt 45.

<Composition of receiving locker>
Next, the external configuration of the receiving locker 80 will be described. FIG. 6A is an external configuration diagram showing an external configuration of the receiving locker 80. As shown in FIG. 6A, the receiving locker 80 has a plurality of locker chambers 81 that are storage units. The receiving locker 80 may have a room temperature storage unit, a refrigerated storage unit, or a frozen storage unit. In the first embodiment, it is defined as frozen when it is at least lower than 0 degrees Celsius, defined as refrigerated when lower than 0 degrees Celsius and lower than the first temperature, and a second temperature higher than the first temperature and higher than the first temperature. Is defined as room temperature. In the locker chamber 81, in addition to the parcels delivered by the courier, an order box containing products pre-ordered via the Internet of the store 100 or its chain store (so-called EC site) is placed.

  In the locker device shown in FIG. 6A, the plurality of storage units are not all the same shape, and there are a small storage unit and a large storage unit. Although two storage units are shown here, three or more storage units may be provided.

  Each storage unit has a second door 83 with a lock on the front side (+ X axis side), and a storage unit number such as “R123” is assigned to the second door 83 or its vicinity so that the storage unit can be distinguished. Yes. Each second door 83 has a lock / unlock mechanism (not shown). By opening the second door 83, a shopper who has received a product or order box can take out the product or order box from the locker chamber 81 of the storage unit. The rocker chamber 81 has a first door 82 on the opposite side of the second door 83. The first door 82 is opened when the slide fork 68 of the first transport crane 60 enters the locker chamber 81. The locker chamber 81 may include a luggage presence / absence sensor 88 that detects whether a product or an order box is contained. Further, similarly to the first shipping shelf 50, a fork guide 87 that is recessed in a groove shape is formed on the bottom surface of each rocker chamber 81 so that the slide fork 68 can easily put in and out the merchandise. In the case where the first transport crane 60 is a mechanism that holds the box BO from the side, the fork guide 87 does not need to be formed.

  As shown in FIG. 6B, the locker control unit 89 is provided integrally with the storage unit in front of the receiving locker 80. The locker control unit 89 connected to the transport control unit 90 includes operation keys 89a configured by number keys and function keys, a display 89b that displays a screen, a speaker, and the like. The display 89 displays interactive operation input or operation information for operating with the operation keys 89a, input information, and the like. The locker control unit 89 individually controls opening and closing of the first door 82 and the second door 83 of the storage unit of the receiving locker 80. The shopper uses this operation key 89a to open the second door 83, and the courier puts the package in the vacant locker chamber 81 and locks it with a personal identification number or the like.

  The first door 82 and the second door 83 are not opened at the same time, except in special cases such as when an abnormality occurs, when a failure occurs, or during maintenance and inspection. That is, the second door 83 is always closed when the first door 82 is open, and the first door 82 is always closed when the second door 83 is open. This is because if the first door 82 and the second door 83 are open, the slide fork 68 may enter the locker chamber 81 and injure the shopper's skill.

<Block diagram of product transport system>
Next, in FIG. 7, it arrange | positions using the block diagram of the goods conveyance system of 1st Embodiment. The entrance / exit management device EN transmits a signal indicating the entrance / exit of the shopper to the transport control unit 90 by the mobile terminal SP held by the shopper. The entrance / exit management device EN includes a communication unit E1 that performs near field communication or wireless communication. The entrance / exit management device EN and the mobile terminal SP include NFC (Near Field Communication), RFID (Radio Frequency IDentification), Bluetooth ( (Registered trademark) or WiFi (registered trademark). Based on the communication with the entrance / exit management device EN, the portable terminal SP creates, as electronic data, a shopping file PF in which the entry date and time is recorded. The shopping file PF includes the shopper's ID, name, product code to be purchased, product name, quantity of product to be purchased, purchase time, and the like.

  The conveyance control unit 90 transmits a product image 23 (see FIG. 2) to be displayed on the product display device 20A. The portable terminal SP reads the identification code 25 (see FIG. 2) displayed on the product display device 20A (see FIG. 9). Then, the mobile terminal SP transmits the identification code 25 and the quantity of products to be purchased to the transport control unit 90 via wireless communication such as Bluetooth (registered trademark) or WiFi (registered trademark).

The first display shelf 30 includes a manipulator 33, a product photographing camera 35, an automatic opening / closing door 37, and a box detection sensor 39. The movement of the manipulator 33, the image of the product photographing camera 35, the movement of the automatic opening / closing door 37, and the box. A signal from the detection sensor 39 is transmitted to the conveyance control unit 90. These signals are also transmitted to the rotation control unit 49.
The first conveyor belt 40 includes a rotation stopper 49 that controls the positioning stopper 41 and the belt and the like, and these signals are transmitted to the conveyor controller 90 and the first display rack 30.

  The first shipping shelf 50 includes a notification unit 52 and a number display unit 53, which receive signals from the transport control unit 90 and the POS terminal PO. The first shipping shelf 50 includes a drawer sensor 54 and a box sensor 59, and signals detected by these are transmitted to the transport control unit 90 and the first transport crane 60. The small first transport crane 60 has a plurality of position sensors 61 and a lift control unit 69, and these signals are sent to the first shipping shelf 50, the receiving locker 80 and the transport control unit 90. A signal from the large first transport crane 60 f is sent to the automatic warehouse 95 and the transport control unit 90.

  The receiving locker 80 includes a first door 82, a second door 83, a baggage presence / absence sensor 88, and a locker control unit 89, and these signals are sent to the elevation control unit 69 and the conveyance control unit 90. The transport control unit 90 communicates with the entrance / exit management device EN and the like in order to control the transport of the box BO in the store 100, and wirelessly communicates with the mobile terminal SP as described above. It has a communication unit 91 of WiFi (registered trademark). In addition, the transport control unit 90 may be connected to a management device (not shown) through a communication line such as the Internet in order to manage whether the store 100 is operating normally.

  The POS terminal PO has a near field communication receiver NF that performs near field communication with the mobile terminal SP held by the shopper and a reader RE that reads an IC tag or a bar code attached to the product. The short-range communication receiver NF communicates with the mobile terminal SP by NFC or RFID, and receives the shopping file PF from the mobile terminal SP. The POS terminal PO is connected to a POS server (sales information management apparatus) SV that manages the store 100 through a communication line such as the Internet.

<Shopping flow chart>
A flow from when the shopper enters the sales floor 17 of the store 100, purchases a product displayed on the product display device 20A and the first display shelf 30, and exits the sales floor 17 will be described. FIG. 8 shows a flowchart of shopping in the store 100 of the first embodiment. Although the flowchart will be described with reference to FIG. 8, refer to FIGS. 1 to 4 for the reference numerals.

  First, when the shopper opens the inner door 12 and enters the sales floor 17, there is an entrance / exit management device EN, so the shopper enters with the portable terminal SP held in the bag or the like. It passes by the vicinity of the withdrawal management device EN (step S11). A shopping application installed in advance on the mobile terminal SP is activated by short-range communication or WiFi. Then, a shopping file PF including the entry date and time is created in the mobile terminal SP (step S12). Further, as shown in FIG. 9 (A), the display A1 of the portable terminal SP displays a display A1 that "Please hold the portable terminal over the identification code for the product displayed on the merchandise display device". An image of the camera of the mobile terminal SP is displayed at A2.

  When there is a product that the shopper wants to purchase while viewing the product displayed on the product display device 20A, the shopper holds the identification code 25 of the product display device 20A with the mobile terminal SP (step S13). Since the camera of the portable terminal SP has already been activated, the identification code 25 is photographed, and the portable terminal SP displays the photographed product on the display SP1, as shown in FIG. 9B. In the frame A3, a photograph of the product, an explanation, a charge, etc. thereof are displayed. Since the display SP1 says “How many products have you purchased?”, The shopper enters the numbers 1 to N in the frame A4 (step S14). The shopper clicks the decision button A5 if the product and quantity match, and clicks the cancel button A6 if the product and quantity do not match.

  When the determination button A5 is clicked, the product identification code and the quantity thereof are recorded in the shopping file PF of the mobile terminal SP. When the determination button A5 is clicked, the purchase of the product with the identification code is transmitted from the portable terminal SP to the transport control unit 90 through wireless communication, and the transport control unit 90 receives the identification code 25 (step) S141). The transport controller 90 instructs the first transport crane 60 to transport the identification code box BO to the first shipping shelf 50 (step S142). Since a plurality of shoppers have purchased a product using the identification code 25, a box BO in which a product having an identification code corresponding to the first shipping shelf 50 has already been placed may be in the chamber 51. If the box BO containing the product with the corresponding identification code is not yet in the first shipping shelf 50, the large first transport crane 60f takes out the corresponding box BO from the automatic warehouse 95, and puts the box BO on the second transport belt 45. Put. Further, the small first transport crane 60 puts the box BO into the vacant chamber 51 of the first shipping shelf 50 (step S143). When purchasing a plurality of products with an identification code, it takes about 10 to 15 seconds for the box BO to reach the chamber 51 from the automatic warehouse 95 in steps S13 and S14 (S141 to S143). Is still in the middle of shopping and has not yet reached the POS terminal PO. When a shopper buys a lunch or the like, the shopper goes to the first display shelf 30 and puts a product such as a lunch from the first display shelf 30 in a cart or a basket (not shown) or holds it by hand (step S15).

  It takes about 10 to 15 seconds for the box BO to reach from the automatic warehouse 95 to the chamber 51. At this point, the shopper is generally still shopping and has not arrived at the POS terminal PO. When a shopper buys a lunch or the like, the shopper goes to the first display shelf 30 and puts a product such as a lunch from the first display shelf 30 in a cart or a basket (not shown) or holds it by hand (step S15).

  After selecting a product to be purchased from the product display device 20A using the mobile terminal SP and picking up the product from the first display shelf 30, the shopper holds the mobile terminal SP over the short-range communication receiver NF of the POS terminal PO. Alternatively, it is placed on the near field communication receiver NF (step S16). The near field communication receiver NF transfers the shopping file PF recorded on the mobile terminal SF to the POS terminal PO by near field communication. The shopping file PF is also transferred to the transport control unit 90 (step S17). As shown in FIG. 9B, the shopping file PF includes at least a purchased product and a quantity. That is, the purchased product and quantity purchased by the shopper at the POS terminal PO are sent to the transport control unit 90.

  Through step S <b> 14, the box BO that has already been purchased is carried into one of the chambers 51 of the first shipping shelf 50. The clerk does not know at a glance which chamber 51 contains the purchased product. For this reason, the notification part 52 of the 1st shipping shelf 50 lights, and the number display part 53 displays a quantity (step S144). In the first shipping shelf 50 of FIG. 4, it is shown that purchased products are contained in the chamber 51 of the black circle notification unit 52. As shown in FIG. 1, since three first shipping shelves 50 around the store clerk are arranged, about 50 chambers 51 are prepared. For this reason, even if a plurality of shoppers have purchased different products, the transport control unit 90 can transport the box BO corresponding to the identification code 25 to the vacant chamber 51.

  The store clerk pulls out the box BO from the chamber 51 of the notification unit 52 that is lit, etc., and takes out the product from the box BO by the designated quantity in the number display unit 53 (step S18). When the store clerk pulls out the box BO, the drawer sensor 54 confirms the withdrawal of the box BO, and when the store clerk returns the box BO to the chamber 51, the notification unit 52 is turned on and the number display unit 53 is turned off. (Step S145). If other shoppers have not purchased the same product, the transport control unit 90 returns the box BO to the automatic warehouse 95 to the small first transport cranes 60a to 60e and the large first transport crane 60f. Instruct. Thereafter, the box BO is carried into a shelf of an automatic warehouse.

  The store clerk puts the product purchased at the portable terminal SF into a plastic bag, and the store clerk reads the product code of the product put in the cart or the like from the first display shelf 30 with the reader RE of the POS terminal PO. The POS terminal PO adds the product and quantity data to the shopping file PF (step S19). When the store clerk puts all the purchased products into the shopping bags, the purchase price is displayed on the POS terminal PO, and the shopper settles all the purchase prices (step S20). If the mobile terminal SF has a payment function with electronic money or the like, it is possible to pay using the short-range communication receiver NF. Further, the shopping file PF settled from the POS terminal PO to the portable terminal SF is transferred by short-range communication.

  The shopper holds the mobile terminal SP held by the shopper over the entrance / exit management device EN, or passes the vicinity of the entrance / exit management device EN with the mobile terminal SP inserted in a bag or the like. Then, the application activated on the mobile terminal SF is stopped (step S21). The application may be stopped after the store exit time is recorded in the shopping file PF. In FIG. 8, Steps S15 and S19 are dotted lines when the shopper does not purchase products from the first display shelf 30 and purchases products only with the product display device 20A. Because it skips.

  The shopping file PF described in the first embodiment is stored in the mobile terminal SP, and the shopper holds the mobile terminal SP over the short-range communication receiver NF of the POS terminal PO, and the shopping file PF is transported to and from the POS terminal PO. It was transferred to the control unit 90. The mobile terminal SP and the conveyance control unit 90 may communicate with each other via Bluetooth (registered trademark) or WiFi (registered trademark), and the shopping file PF may be transferred to the conveyance control unit 90 every time a shopper purchases a product.

<Flow chart of transport to display shelf>
Next, a flowchart relating to replenishment when the merchandise displayed on the display shelf 31 of the first display shelf 30 runs out will be described. FIG. 10 is a flowchart for transporting boxes to the display shelf 31.
The product photographing camera 35 of the first display shelf 30 transmits the image in the box BO arranged on the shelf 31 to the transport control unit 90 (step S41). The conveyance control unit 60 performs image processing to determine whether there is any product in the box BO (step S42). If there is a product, the process proceeds again to step S41, and the image in the box BO is transmitted to the transport control unit 60 at predetermined intervals.

  When there are no more items in the box BO, the automatic opening / closing door 37 of the first display shelf 30 is first opened (step S43). Then, the manipulator 33 moves the empty box BO that is out of merchandise to the first transport belt 40 (step S44). When the box detection sensor 39 detects that there is an empty box BO on the first conveyor belt 40, the automatic opening / closing door 37 is closed (step S45). Then, the 1st conveyance belt 40 moves and conveys empty box BO to the location of large 1st conveyance crane 60f, and large 1st conveyance crane 60f conveys empty box BO to automatic warehouse 95 (Step S46). Thus, the empty box BO is taken out from the first display shelf 30 and the first transport belt 40.

  Next, the large first transport crane 60f transports the box BO containing the product from the automatic warehouse 95 to the first transport belt 40 (step S47). The box BO is transported until the first transport belt 40 comes into contact with the stopper 41, and the first transport belt 40 stops (step S48). When the box detection sensor 39 detects the box BO (step S49), the automatic opening / closing door 37 is opened (step S50). Then, the manipulator 33 transports the box BO from the first transport belt 40 to the shelf 31 (step S51). Then, the product photographing camera 35 transmits an image of the box BO arranged on the shelf 31 to the transport control unit 90, confirms that the box BO is present, and closes the automatic opening / closing door 37 (step S52).

  If the empty box BO is removed from the first transport belt 40, the box BO packed with goods may be immediately placed on the first transport belt 40. For example, after the transport control unit 60 determines that there is no product in the box BO (step S42), the transport control unit 90 transfers the box BO containing the product from the automatic warehouse 95 to the large first transport. The crane 60f takes it out and places it on the leftmost second conveyor belt 45 in FIG. And the box BO is hold | maintained by the leftmost small 1st conveyance crane 60a. When the empty box BO is removed from the first transport belt 40, the small first transport crane 60a may place the box BO on the first transport belt 40 and proceed to step S48.

<Flow chart at the internet order store 100>
Next, after receiving an order (hereinafter referred to as an online order) from an orderer (shopper) through a communication line such as the Internet, an orderer of an EC site order (hereinafter referred to as an online orderer) sends the product at the store 100. Explain until you receive. FIG. 11 is a diagram illustrating the flowchart. This flowchart assumes that the net orderer has placed an order on the EC site of the retail chain store or the EC site of the store and has received the ordered product at the store.

  The POS terminal PO receives a net order from the server SV (see FIG. 7). Then, the POS terminal periodically displays the net order status on the screen of the POS terminal PO when, for example, there is no input for a while after the shopper completes the payment (step S61). The store clerk looks at the status of the online order displayed on the POS terminal PO, and when the shopper stops, the store clerk presses a button or the like (not shown) to proceed to the processing screen in order to process the online order receipt (step S62). ).

  For example, FIG. 12A shows a screen PO1 for net order processing displayed on the POS terminal PO. This screen PO1 is a screen with a touch sensor. The net order processing screen displays the number of orders at a certain point in time. This is a display B1 that prompts the store clerk to start picking. For example, “The order received at the store in the net order is 6 orders at 13:30. Please select the item to start picking.” Is displayed. On the lower side of the display, an order table B2 including “ID”, “name”, “reception time” and “remarks” of the product is displayed. The contents of the “remarks” are displayed in order for the POS terminal PO to alert the store clerk about the products displayed on the first display shelf 30. A check box B3 is arranged on the left side of the table B2. In FIG. 12A, the upper three orders are checked. In the bottom column of the screen PO1, a picking start button B4 and a selection cancel button B5 are arranged.

  Returning to the flowchart of FIG. 11 again, the clerk who sees the screen PO1 shown in FIG. 12A selects the processing order for the net order with the check box B3, and clicks the picking start button B4 (step S63). Then, the transport control unit 90 receives the net order identification code 25 from the POS terminal PO (step S64). Then, the transport control unit 90 instructs the first transport crane 60 to transport the box BO with the identification code 25 to the first shipping shelf 50 close to the POS terminal PO that has been instructed (step S65). Thereafter, the box BO containing the product is carried into the chamber 51 of the first shipping shelf 50 (step S66).

  When there are orders for a plurality of products, when all the product boxes BO enter the first shipping shelf 50, the transport control unit 90 displays an order box (such as a cardboard box) on the screen PO1 of the POS terminal. The product to be put in (shown) is displayed (step S67). At the same time, the notification unit 52 of the first shipping shelf 50 is turned on and the quantity is displayed on the number display unit 53 (step S68).

  In step S67, the screen shown in FIG. 12B, for example, is displayed on the screen PO1 of the POS terminal. FIG. 12B is a screen for displaying an item ordered online and instructing it to be transported to the receiving locker 80. In order to transport the order box to the receiving locker 80, first, a display B11 is displayed on the screen PO1 to prompt the store clerk to start boxing. For example, the message “Place the order box in the empty first shipping shelf chamber. The order box is transported to the receiving locker.” Is displayed. Below the display, there is a display B12 of “ID” and “name” of the net orderer, and below that, an individual order including “identification code 25”, “product name” and “quantity” ordered on the net. The table B13 is displayed, and the individual order slip B13 may include “amount” and the total amount.The order from the top three lines is not shaded, and the order from the bottom line is shaded. The display without shading indicates that there is a product on the first shipping shelf 50, and the shading display indicates that the product is displayed on the first display shelf 30. This is to alert the store clerk to pick up the product, and there is a display B14 for designating the chamber 51 into which the order box is to be placed below the individual order table B13. Has been. The store clerk determines one of the vacant chambers 51 and inputs the chamber name. The name of the chamber in which the box BO has already been entered or will be entered is not entered. An order box conveyance button B15 and a return button B16 for returning to the previous page are arranged below the chamber designation display B14.

  Returning to the flowchart of FIG. 11 again, the clerk who sees the screen PO1 shown in FIG. 12B puts all the net order products whose notification section 52 is lit in the first shipping shelf 50 into the order box. Further, the product (for example, fresh food) displayed on the first display shelf 30 is picked and placed in the order box (step S69). Then, the chamber designation display B14 is instructed to which chamber 51 the order box has been placed (step S70).

  Next, the transfer control unit 90 instructs the first transfer crane 60 to transfer from the first shipping shelf 50 to the receiving locker 80 (step S71). The order box is carried into the empty locker chamber 81 of the receiving locker 80 by the rightmost first transfer crane 60e shown in FIG. 1 (step S72). The order box is stored with the first door 82 and the second door 83 of the receiving locker 80 locked.

  Thereafter, the net orderer comes to the store 100 and makes a payment at the POS terminal PO. The net orderer may settle with cash or electronic money at the store 100, or may have paid by credit card settlement when placing an online order. In any case, the name of the locker chamber 81 of the receiving locker and the opening number of the locker chamber 81 are received from the store clerk (step S73).

  The net orderer operates the operation key 89a of the locker chamber 81 containing the order box and inputs the opening number. Then, the net orderer unlocks the second door 83, opens the second door 83, takes out the order box, and closes the second door 83 (step S74). When the luggage presence / absence sensor 88 detects that the order box has been taken out and is not in the locker chamber 81, the locker control unit 89 locks the second door 83 (step S75).

  In the above embodiment, the first conveyor belt 40 is a conveyor, but it may be a structure like a stacker crane. Further, although the POS terminal and the transport control unit have been described as separate devices, they may be integrated. The receiving locker also has a structure in which the order box or the like enters the locker chamber 81 by the first transport crane 60, but the store clerk may directly place the order box or the like in the locker chamber 81. Further, the store 100 has been described on the assumption that it is a convenience store, but it goes without saying that it can also be applied to drug stores and the like.

<< Second Embodiment >>
Next, a second embodiment will be described. The same reference numerals as those in the first embodiment perform the same functions and operations even when the sizes are different. Moreover, a part of the content described in the first embodiment may be incorporated into the second embodiment, and conversely, a part of the content described in the second embodiment may be incorporated into the first embodiment. .

<Outline of store and product transport system>
FIG. 13 is an overall plan configuration diagram of the store 101 including the commodity transport system according to the second embodiment. The store 101 of the second embodiment has the same store area and appearance shape as the store 100 of the first embodiment. The difference between the two is that the card issuing device CH is arranged in addition to the entrance / exit management device EN, the product display device 20B is arranged instead of the product display device 20A, the first shipping shelf 50, the first The arrangement of the one transport crane 60 and the automatic warehouse 95 is different. Further, the difference between the two is that the first display shelf 30, the first transport belt 40, and the second transport belt 45 are eliminated, and the second display shelf 130 and the third display shelf 132 are disposed.

  In the vicinity of the inner door 12, a card issuing device CH is disposed together with the entrance / exit management device EN. In the first embodiment, when the shopper does not have a smartphone or the like, the mobile terminal is lent out at the cash register. In the second embodiment, when the shopper does not have a portable terminal to be carried, the shopper presses a button or the like of the card issuing device CH and prints a barcode or the like having a unique number for each shopper. Or an IC card that can communicate with NFC or RFID and stores a unique number. The shopper holds a print card or an IC card and makes a purchase with the product display device 20B.

  In the sales floor 17, eleven product display devices 20 </ b> B extending in the Y-axis direction are arranged near the center of the sales floor 17 in parallel in the X-axis direction. A second display shelf 130 for displaying drinks such as plastic bottles is arranged along the wall surface of the sales floor 17 in the Y-axis direction, and a third display shelf 132 for displaying lunch boxes, fresh food, rice balls, cooking bread, etc. It is arranged along the wall surface in the X-axis direction. Further, on the back side of the third display shelf 132, that is, the wall surface side, there is a passage (space) where the store clerk can work.

  In the backyard 19, seven first shipping shelves 50 extending in the Y-axis direction are arranged. On the + Y axis side, an automatic warehouse 95 extending in the Y axis direction is arranged alongside the first shipping shelf 50. The two first shipping shelves 50 extending in the Y-axis direction form one set of first shipping shelves, and one POS terminal PO is arranged so that one set of first shipping shelves corresponds. At least one store clerk is arranged between one POS terminal PO and one set (two) first shipping shelves 50. A wall with a door is disposed between the first shipping shelf 50 and the automatic warehouse 95.

  Between the pair of first shipping shelves 50, small first transport cranes 60 (60b to 60e) that store or take out boxes or order boxes and that extend in the Y-axis direction are arranged. The first transport cranes 60 b to 60 e can store boxes in the respective first shipping shelves 50, or can take out the boxes from the first shipping shelves 50. An automatic warehouse 95 extending in the Y-axis direction is provided on the −X-axis side of the store 101, and a first transport crane 60a extending in the Y-axis direction is disposed. Further, on the + X axis side, a second display shelf 130 extending in the Y axis direction and an automatic warehouse 95 extending in the Y axis direction are arranged. The first transport cranes 60 a to 60 e can store boxes in the respective automatic warehouses 95 or can take out the boxes from the automatic warehouses 95.

  The first transport crane 60 a can store the box BO containing drinking water or the like in the second display shelf 130, or can take out the box from the automatic warehouse 95. The second display shelf 130 has a structure similar to the receiving locker 80, except that the second door 83 is transparent and has no lock function, and there is no locker control unit 89 having operation keys 89a and a display 89b. Is a point. The third display shelf 132 mounts lunch boxes, fresh food, rice balls, cooking pans, and the like on the display shelf. The third display shelf 132 is displayed by the store clerk taking out the lunch or the like carried in the box BO to the −Y axis side by the first transport crane 60a from the front side or the back side of the third display shelf 132 or the box BO. . For this reason, the third display shelf 132 has only a function of instructing the box BO to be transported by the first transport crane 60a.

  Further, the transport control unit 90 is connected to the card issuing device CH, the product display device 20B, the first transport crane 60, the receiving locker 80, the automatic warehouse 95, and the second display shelf 130 so as to perform signal transmission / reception processing. In the product conveyance system, these devices are controlled by the conveyance control unit 90.

<Composition of product display device>
FIG. 14 is a view of the product display device 20B disposed in the sales floor 17 as viewed from the front. Differences from the product display device 20A shown in FIG. 2 will be described.

  In FIG. 14, the commodity display device 20 </ b> B includes a numeric keypad 27 for key input and a reading camera 28 for reading a unique number or a near field communication receiver NF <b> 2 capable of NFC or RFID communication in a horizontal frame of the touch panel display screen 21. Has been placed. If the card issuing device CH issues a print card on which the unique number is printed, the product display device 20B may be provided with the reading camera 28. The shopper holds the print card in front of the reading camera 28, reads the unique number, touches the product image 23 of the product, or touches the product image 23 of the product and then reads the unique number with the camera 27, Are input using the numeric keypad 27. As a result, the product display device 20B transmits to the transport control unit 90 that the product has been ordered. If the card issuing device CH issues an IC card storing a unique number, the product display device 20B may be provided with a short-range communication receiver NF2. The shopper holds the IC card in front of the short-range communication receiver NF2, reads the unique number, touches the product image 23 of the product, or touches the product image 23 of the product and then uses the short-range communication receiver NF2 to identify the unique number. And input the quantity of the product with the numeric keypad 27. As a result, the product display device 20B transmits to the transport control unit 90 that the product has been ordered. When the shopper uses a print card or an IC card, the shopping file PF linked to the unique number is stored in the POS terminal PO or the transport control unit 90.

<Block diagram of product transport system>
Next, in FIG. 15, it arrange | positions using the block diagram of the goods conveyance system of 2nd Embodiment.
The difference from the block diagram of the commodity transport system of the first embodiment is that there are a card issuing device CH, a second display shelf 130, and a third display shelf 132, the first display shelf 30, the first transport belt 40, and the second. There is no conveyance belt 45. In the second embodiment, the shopper can use the mobile terminal SP to shop using the entrance / exit management device EN. Since this point is the same as that of the first embodiment, the second embodiment will particularly describe the function using the card issuing device CH.

  The card issuing device CH is connected to the transport control unit 90 and transmits a unique number to the transport control unit 90 for the issued print card or IC card. Then, the conveyance control unit 90 creates a shopping file PF associated with the unique number. After the conveyance control unit 90 creates a shopping file PF associated with the unique number, the unique number may be transmitted to the card issuing device CH.

  The conveyance control unit 90 transmits a product image 23 (see FIG. 14) to be displayed on the product display device 20B. The unique number is read by the camera 27 or the near field communication receiver NF2, and the product ordered from the display screen 21 of the touch panel and the quantity input by the ten key 27 are transmitted to the transport control unit 90 together with the unique number.

The second display shelf 130 includes a first door 82, a second door 83, and a luggage presence / absence sensor 88, and these signals are sent to the elevation control unit 69 and the conveyance control unit 90.
The third display shelf 132 includes a switch that instructs the transport control unit 90 to transport the box BO by the first transport crane 60a.

  The POS terminal PO has a near field communication receiver NF that performs near field communication with the IC card and a reader RE that reads the print card. The short-range communication receiver NF communicates with the IC card and receives a unique number, and the reader RE receives a unique number by reading a barcode or the like. In the second embodiment, the shopping file PF linked to the unique number is stored in the transport control unit 90 or the POS terminal PO.

<Shopping flow chart>
A flow from when a shopper who does not hold a mobile terminal such as a smartphone enters the sales floor 17 of the store 100, purchases a product displayed on the product display device 20B, and exits from the sales floor 17 will be described. FIG. 16 shows a flowchart of shopping in this store. The flowchart will be described with reference to FIG. 16, but for reference numerals, refer to FIGS. 13 to 15. In this flowchart, description will be made on the assumption that the card issuing device CH issues only a print card.

  When the shopper opens the inner door 12 and enters the sales floor 17 and presses the button of the card issuing device CH or the like, a printed card on which a barcode or the like is printed is issued from the card issuing device CH. The shopper receives and holds the print card (step S81).

  When there is a product to be purchased while looking at the product displayed on the product display device 20B, the shopper holds a barcode or the like printed on a print card over the reading camera 28 of the product display device 20B. Then, the reading camera 28 reads the unique number of the print card (step S82). Next, the shopper touches the product image 23 on the display screen 21 (step S83). Then, "Please enter the purchase quantity using the numeric keypad" is displayed on the product image 23 on the display screen 21, so the shopper inputs the quantity to purchase with the numeric keypad 27 and presses the confirmation button (step S84).

  When the confirmation button is pressed, the shopping file PF associated with the unique number is created in the POS terminal PO or the transport control unit 90 and stored in those memories. When the product image 23 of another product is touched, the quantity is input and the confirmation button is pressed, the shopping file PF is added. Further, the conveyance control unit 90 receives the identification code 25 from the product display device 20B (step S141B). Thereafter, steps S142 to S143 described in FIG. 8 are executed.

  The shopper through step S84 brings the print card to the counter 15 and gives it to the store clerk, who reads the print card with the reader RE (step S85). Then, the POS terminal PO or the conveyance control unit 90 reads the shopping file PF stored in each memory and associated with the unique number (step S86).

  The store clerk pulls out the box BO from the chamber 51 of the notification unit 52 that is lit, etc., and takes out a product from the box BO by the designated quantity in the number display unit 53 (step S87). When the store clerk puts all purchased items into the shopping bag, the purchase price is displayed on the POS terminal PO, and the shopper settles all purchase prices (step S88).

<< Third Embodiment >>
Next, a third embodiment will be described. The same reference numerals as those in the second embodiment perform the same functions and operations even when the sizes are different. A description of the devices with the same reference numerals will be omitted. In addition, a part of the contents described in the first embodiment or the second embodiment may be incorporated into the third embodiment, and conversely, a part of the contents described in the third embodiment may be incorporated in the first embodiment. Or you may incorporate in 2nd Embodiment.

<Outline of store and product transport system>
FIG. 17 is an overall plan configuration diagram of the store 102 provided with the commodity transport system according to the third embodiment. The store 102 of the third embodiment has the same store area and appearance shape as the store 101 of the second embodiment. The difference between the two is that only the entry / exit management device EN is arranged, the item display device 20C is arranged instead of the item display device 20B, the arrangement of the first shipping shelf 50, the automatic warehouse 95, and the like. The difference is that a second transport crane 70 is arranged instead of the first transport crane 60. The second transport crane 70 is an apparatus in which the first transport crane 60 is arranged in two stories.

  Although the entrance / exit management device EN is arranged in the vicinity of the inner door 12, if the shopper does not have a smartphone or the like, the process proceeds to the sales floor.

  In the sales floor 17, 21 product display devices 20 </ b> C extending in the Y-axis direction are arranged near the center of the sales floor 17 in parallel in the X-axis direction. A second display shelf 130 for displaying drinks such as plastic bottles is arranged along the wall surface of the sales floor 17 in the Y-axis direction, and a third display shelf 132 for displaying lunch boxes, fresh food, rice balls, cooking bread, etc. It is arranged along the wall surface in the X-axis direction. A second transport crane 70a is disposed on the back side of the second display shelf 130, that is, on the wall surface side. An automatic warehouse 95 extending in the Y-axis direction is disposed on the −X-axis side.

  In the backyard 19, three first shipping shelves 50 extending in the X-axis direction are arranged. An automatic warehouse 95 is also arranged between the first shipping shelves 50. Further, an automatic warehouse 95 extending in the X-axis direction is arranged on the + Y-axis side. A second transport crane 70b is disposed between the first shipping shelf 50 and the automatic warehouse on the + Y axis side. One POS terminal PO is arranged so as to correspond to one first shipping shelf 50 extending in the X-axis direction.

  In the second transport crane 70 (70a, 70b), the first transport crane 60 is arranged in two stories. Since the number of lifts 67 having the slide forks 68 is two, the transport amount is doubled. The second transport cranes 70 b can store boxes in the respective first shipping shelves 50, or can take out the boxes from the first shipping shelves 50. Further, the second transport crane 70 b can store boxes in the respective automatic warehouses 95 or can take out the boxes from the automatic warehouses 95.

<Composition of product display device>
FIG. 18 is a view of the product display device 20 </ b> C disposed in the sales floor 17 as viewed from the front. Differences from the product display device 20A shown in FIG. 2 will be described.

  In FIG. 18, in the product display device 20 </ b> C, a numeric keypad 27 for inputting keys and a printer 29 are arranged in a horizontal frame of the touch panel display screen 21. The shopper touches the product image 23 of the product and inputs the quantity of the product with the numeric keypad 27. As a result, the product display device 20C transmits that the product has been ordered to the transport control unit 90, and prints an order form (paper) on which the product ordered by the printer 29 and its quantity are printed. The shopper holds the printed order form and goes to the POS terminal PO.

<Shopping flow chart>
A flow from when a shopper who does not hold a mobile terminal such as a smartphone enters the sales floor 17 of the store 100, purchases a product displayed on the product display device 20C, and exits from the sales floor 17 will be described. FIG. 19 shows a flowchart of shopping in this store. The flowchart will be described with reference to FIG. 19, but for the reference numerals, refer to FIGS. 17 to 18.

  In FIG. 19, when a shopper opens the inner door 12 and enters the sales floor 17, and there is a product that he / she wants to purchase while viewing the product displayed on the product display device 20C, the product image 23 on the display screen 21 of the product display device 20C is displayed. Touch (step S91). Then, "Please enter the purchase quantity using the numeric keypad" is displayed on the product image 23 on the display screen 21, so the shopper inputs the quantity to purchase with the numeric keypad 27 and presses the confirmation button (step S92).

  When the confirmation button is pressed, the product display device 20C outputs the identification code 25 of the product, and the transport control unit 90 receives the identification code 25 from the product display device 20C (step S141C). Thereafter, steps S142 to S143 described in FIG. 8 are executed.

  After step S92, the printer 29 prints an order form (paper) on which the ordered product and its quantity are printed (step S93). When another product image 23 is further touched, another order form is printed. The shopper brings the order slip to the counter 15 and gives it to the store clerk who reads all the order slips with the reader RE (step S94). The read signal is transmitted to the conveyance control unit 90.

  The store clerk pulls out the box BO from the chamber 51 of the notification unit 52 that is turned on, etc., and takes out a product from the box BO by the designated quantity in the number display unit 53 (step S94). When the store clerk puts all purchased items into the shopping bag, the purchase price is displayed on the POS terminal PO, and the shopper settles all purchase prices (step S95).

  Compared with the second embodiment, the store clerk needs to read all the order forms with the reader RE, and the shopper needs to hold all the order forms. You don't have to.

<< Fourth Embodiment >>
Next, a fourth embodiment will be described. The fourth embodiment is not a small store such as a retail chain store such as a convenience store or a drug store, but a large store 200 such as a shopping center or a supermarket. The first and third embodiments are greatly different from the third embodiment in that the merchandise transport system is enlarged and the store clerk manually displays the merchandise on the fourth display shelf 134 that displays fresh food and the like. A further difference is not the shape of the cashier counter that separates the sales floor from the backyard, but the shape of the cashier counter that allows a shopper to pass through a plurality of cashier counters.

<Outline of product transport system>
The outline | summary of the goods conveyance system of the large sized store 200 in 4th Embodiment is demonstrated. 20 and 21 are schematic views of the entire second floor of the commodity transport system in the fourth embodiment. FIG. 20 shows a state in which the entire second floor of the commodity transport system is viewed obliquely from above. FIG. 21 shows a state in which the entire second floor of the commodity transport system is viewed from above.

  A part of the commodity transport system is disposed on the second floor, for example. For example, an arrangement may be made wherein a part of the commodity transport system is on the first basement floor and the sales floor 217 (see FIGS. 26 and 27) is on the first floor. Note that the merchandise transport system does not need to include all automatic warehouses or lines described later.

  The backyard 219 of the fourth embodiment includes a first automatic warehouse 220 having an arrangement shelf on which small cardboard boxes (boxes) are arranged, and an arrangement shelf on which medium-sized cardboard boxes (boxes) that are slightly larger than the small cardboard boxes are arranged. And a third automatic warehouse 260 having an arrangement shelf on which large cardboard boxes (boxes) that are slightly larger than the medium-sized cardboard boxes are arranged. In addition, the commodity transport system according to the fourth embodiment includes a fourth automatic warehouse 280 having an arrangement shelf on which extra-large cardboards larger than a large cardboard box are arranged. The first automatic warehouse 220, the second automatic warehouse 240, the third automatic warehouse 260, and the fourth automatic warehouse 280 have a plurality of arrangement shelves that are sorted by a plurality of rows and stages. The product conveyance system of the fourth embodiment is controlled by the conveyance control unit 90 described with reference to FIG.

  20 and 21, the first automatic warehouse 220 has two matrices extending in the X-axis direction in the backyard 219. The second automatic warehouse 240 has four rows extending in the X-axis direction, the third automatic warehouse 260 has two rows extending in the X-axis direction, and the fourth automatic warehouse 280 extends in the X-axis direction. It has 4 matrices. In 4th Embodiment, although it is divided into four automatic warehouses by the size of a corrugated beer box (box), this is an illustration and it is divided into two automatic warehouses or it is divided into five automatic warehouses. May be. In addition, automatic warehouses are divided into three categories: automatic warehouses for refrigeration that require refrigeration management, refrigerated automatic warehouses that require refrigeration management, and room temperature automatic warehouses that require room temperature management, rather than the size of corrugated beer boxes. May be.

  The first automatic warehouse 220 has a first crane 225 (see FIG. 22), the second automatic warehouse 240 has a second crane 245 (see FIG. 23), and the third automatic warehouse 260 has a first crane. Three cranes 265 (see FIG. 21) are arranged, and the fourth crane 285 (see FIG. 24) is arranged in the fourth automatic warehouse 280. The first crane 225, the second crane 245, the third crane 265, and the fourth crane 285 are used to place cardboard boxes containing products determined by the product display device 20 on the arrangement shelves of the automatic warehouses 220, 240, 260, and 280. Place and take out.

  Further, the first crane 225 is disposed adjacent to the first warehousing and first warehousing line 210. The second crane 245 is disposed adjacent to the second warehousing and second warehousing line 230. The third crane 265 and the fourth crane 285 are disposed adjacent to the third warehousing and third evacuation line 250.

  The first entry / exit line 210 includes a work area AL (see FIGS. 21 and 25) in which the worker O picks goods from the box, and a work area BL (see FIG. 21) in which the worker P picks goods from the box. , See FIG. 25), and the worker Q extends to the work area CL (see FIG. 21) where the goods are picked from the box.

  The second warehousing and second delivery line 230 extends to a work area AL where the worker O picks a product from the box, a work area BL where the worker P picks, and a work area CL where the worker Q picks. Yes. Similarly, the third entry / exit line 250 extends to a work area AL where the worker O picks goods from the box, a work area BL where the worker P picks, and a work area CL where the worker Q picks. ing.

  The first warehousing line 210, the second warehousing line 230, and the third warehousing line 250 are used for receiving the cardboard boxes (boxes) into which the worker R is loaded from the outside into the respective automatic warehouses 220, 240, 260, and 280. Extends to line IN. In FIG. 20 and FIG. 21, each outgoing line is extended as well as the work area AL.

  In the work area AL, the work area BL, and the work area CL, there is a second shipping shelf 205 having a plurality of chambers in which register cases for transferring goods picked on both sides of the workers O to Q to the sales floor 217 are put. Has been placed. The cashier case is preferably a foldable plastic container. In addition, a bar code or RFIC is attached to the registration case so that the identification ID can be traced. When the workers O to Q complete the placement of all the products placed in the shopping file PF or the products ordered by the product display device 20 in the cash register case, the worker places the cash register case on the transfer line 270. To do. In the work area AL, the work area BL, and the work area CL, an order box (a cardboard box for delivery) containing products ordered in advance via the Internet (so-called EC site) is placed. In addition, the work area AL, the work area BL, and the work area CL are also used when the fresh food displayed on the fourth display shelf 134 (see FIG. 27) is transferred to the sales floor 217 on the first floor.

  The transfer line 270 passes through the work area AL, the work area BL, and the work area CL, and extends through the business elevator 275 to a base 218 where a delivery vehicle such as a delivery motorcycle or a car on the first floor is located. The order box containing the products ordered on the EC site is delivered by a delivery vehicle.

  Furthermore, the transfer line 270 is connected to the branch line 290 after passing through the work area AL, the work area BL, and the work area CL. The branch line 290 extends through the cash register elevator 295 to a certain area of the cash register counter 215 on the first floor of the sales floor 217 (see FIGS. 26 and 27). In the fourth embodiment, five rows of cashier elevators 295 are prepared in accordance with the number of cashier counters 215 in the sales floor 217. Although not necessarily required, a buffer shelf 293 may be prepared in order to eliminate the congestion of the transfer of the registration case in the registration elevator 295.

  In addition, a large elevator EV and a business elevator 276 (see FIG. 21) are arranged in the vicinity of the warehousing line IN. The large elevator EV and the business elevator 276 carry products from the first floor to the second floor that are in cardboard or the like that arrives from the market or farm.

(Structure of the first warehousing and the first shipping line)
FIG. 22 is a plan view of the back yard 219 obtained by cutting out the first warehousing and first evacuation line 210, the first automatic warehouse 220, and the first crane 225 from FIG. 21.

  The first automatic warehouse 220 has two matrices extending in the X-axis direction. The first crane 225 is movably disposed between the two rows. The 1st warehousing line and the 1st warehousing line are divided into the 1st warehousing line 210F and the 1st warehousing line 210R, and the 1st warehousing line 210F and the 1st warehousing line 210R are work area AL, work area BL, and work. Each extends to a region CL. In each work area, the first delivery line 210R is arranged on the front side (Y-axis direction) of the worker, and the first storage line 210F is arranged on the back side (Y-axis direction) of the worker. The small cardboard boxes delivered from the first delivery line 210R reach the work areas AL to CL. Workers O to Q pick a necessary quantity of products from a plurality of products in a small cardboard box. Thereafter, the small cardboard box flows to the first warehousing line 210F connected from the first warehousing line 210R to circulate the food item to the automatic warehouse 220.

(Composition of the 2nd warehouse and 2nd warehouse line)
FIG. 23 is a plan view of the back yard 219 in which the second warehousing and second warehousing line 230, the second automatic warehouse 240, and the second crane 245 are cut out from FIG.

  The second automatic warehouse 240 has four matrices extending in the X-axis direction. The second crane 245A is movably disposed between the two rows, and the second crane 245B is movably disposed between the other two rows. The 2nd warehousing line and the 2nd warehousing line are divided into the 2nd warehousing line 230F and the 2nd warehousing line 230R, and the 2nd warehousing line 230F and the 2nd warehousing line 230R are work area AL, work area BL, and work. Each extends to a region CL. In each work area, the second delivery line 230R is arranged on the front side (Y-axis direction) of the worker, and the second storage line 230F is arranged on the back side (Y-axis direction) of the worker. The medium-sized cardboard box that has been delivered from the second delivery line 230R reaches the work areas AL to CL. Workers O to Q pick a necessary quantity of products from a plurality of products in a medium-sized cardboard box. Thereafter, the medium-sized cardboard box flows to the second storage line 230F connected from the second delivery line 230R, and circulates the food item to the second automatic warehouse 240.

(Composition of the 3rd warehousing and 3rd warehousing line)
FIG. 23 is a plan view of the back yard 219 obtained by cutting out the third warehousing and third delivery line 250, the third automatic warehouse 260, the third crane 265, the fourth automatic warehouse 280, and the fourth crane 285 from FIG. .

  The third automatic warehouse 260 has two matrices extending in the X-axis direction. The third crane 265A is movably disposed between the two rows. The fourth automatic warehouse 280 has four matrices extending in the X-axis direction. A fourth crane 285A is movably disposed between the two rows, and a fourth crane 285B is movably disposed between the other two rows. The 3rd warehousing line and the 3rd warehousing line are divided into the 3rd warehousing line 250F and the 3rd warehousing line 250R, and the 3rd warehousing line 250F and the 3rd warehousing line 250R are work area AL, work area BL, and work. Each extends to a region CL. The large cardboard box or extra large cardboard box delivered from the third delivery line 250R reaches the work areas AL to CL. In each work area, the workers O to Q at a circulation point from the third delivery line 250R to the third delivery line 250F have a necessary quantity from a plurality of products in a large cardboard box or an extra large cardboard box. Pick a product. This circulation location is arranged on the front side (X-axis direction) of the operator. Thereafter, the large cardboard box or extra large cardboard box flows to the third warehousing line 250F and circulates the food item to the third automatic warehouse 260 or the third automatic warehouse 280.

(Work area line configuration)
FIG. 25 is an enlarged view of the work area. FIG. 25A is the work areas AL and BL viewed from obliquely above in the minus X-axis direction, and FIG. 25B is obliquely above in the plus X-axis direction. The work areas AL and BL viewed from the above.

  With the worker facing in the minus X-axis direction, the first warehousing and delivery line 210 is arranged on the left side, the second warehousing and delivery line 230 is arranged on the right side, and the third warehousing and delivery line 250 is arranged on the front side. Has been placed. Depending on the length of the width of the third warehousing and delivery line 250, the second warehousing and delivery line 230 is arranged on the upper right side (plus Z-axis direction) of the third warehousing line 250R, and the third warehousing line 250F The first warehousing and warehousing line 210 is arranged in an upper direction (plus Z-axis direction). An operator can pick a product in a small cardboard box (box), a medium-sized cardboard box (box), a large cardboard box (box) or an extra-large cardboard box (box) while facing the front side. . In addition, since the second shipping shelves 205 are arranged on both the left and right sides of the operator, it is easy to put the picked goods into the register case or the order box in the chamber of the second shipping shelves 205.

  In addition, it is preferable that the 2nd shipping shelf 205 is the structure like the 1st shipping shelf 50 demonstrated in FIG. 4 so that it may instruct | indicate which goods are put into which register case. That is, the second shipping shelf 205 may include the notification unit 52, the number display unit 53, the box sensor 59, and the like. A monitor 206 with a touch sensor may be arranged so that the operator can confirm the work instruction. The worker can confirm the ordered product via the Internet displayed on the monitor 206 and can put the product in the order box.

(Composition of sales floor and delivery vehicle base)
FIG. 26 and FIG. 27 are overall schematic diagrams of a sales floor 217 and a base 218 in which delivery vehicles are arranged in the fourth embodiment. FIG. 26 shows a state where the sales floor and the delivery vehicle base are viewed obliquely from above. FIG. 27 shows a state where the sales floor 217 and the delivery vehicle base 218 are viewed from above. In FIG. 26, the product display device and the display shelf of the sales floor 217 are not drawn, and only the five-row register elevator 295 is drawn. The delivery vehicle base 218 may be arranged, for example, on the first floor or on the first basement floor.

  As shown in FIG. 27, the store 200 has an outer door 211 through which a shopper enters and exits, and an inner door 212 connected to the sales floor 217 on the inner side. Two entrance / exit management devices EN that manage entrance / exit to the sales floor 17 are arranged in the vicinity of the inner door 212. The sales floor 217 displays a fourth display shelf 134 for displaying fresh food such as vegetables or fish meat, a fifth display shelf 136 for displaying prepared foods cooked in the store 200, and lunch boxes, rice balls or breads. A sixth display shelf 138 is disposed along the wall of the sales floor 217 or the like. A store clerk replenishes these fourth to sixth display shelves with fresh food and the like. Although not shown, the third display shelves may be arranged from the first display shelves shown in the first to third embodiments, and the products may be automatically replenished.

  In the sales floor 217, a plurality of product display devices 20A described in the first embodiment are arranged. The product display device 20B described in the second embodiment and the product display device 20C described in the third embodiment may be arranged in the sales floor 217. The merchandise display device 20A even displays hundreds to thousands of processed foods from sweets to seasonings.

  The sales floor 217 has five rows of cashier counters 215 through which shoppers can pass. A POS terminal PO is disposed at each checkout counter 215. A cashier elevator 295 is arranged next to the cashier counter 215. The cashier elevator 296 conveys a cashier case containing the merchandise ordered by the merchandise display device 20C. Further, a bagging table 297 is disposed next to the cashier elevator 295. A short-range communication receiver NF that performs short-range communication with the mobile terminal SP held by the shopper is disposed on the opposite side of the bagging table 297 of the cashier counter 215. In the first embodiment, the short-range communication receiver NF is disposed at almost the same position as the POS terminal PO. The shopper can hold the mobile terminal SP over the short-range communication receiver NF before one or two persons who disclose the cashier's cash register business.

  The product ordered by the product display device 20A is put in a register case in the work areas AL to CL. When the short-range communication receiver NF receives a shopping end signal along with the cash register counter 215, the registration case is transferred by the register elevator 295 in the column of the short-range communication receiver NF.

  Goods that have been ordered through a communication line such as the Internet are placed in an order box in the work areas AL to CL, and transferred from the transfer line 270 on the second floor via the work elevator 275 to the transfer line 270 on the first floor. The transfer line 270 on the first floor transfers the order box to the base 218 of the delivery vehicle CA. Therefore, the worker loads an order box on each delivery vehicle CA.

<Shopping flow chart>
A flow from when the shopper enters the sales floor 217 of the store 200, purchases a product displayed on the product display device 20A, the fourth display shelf 134, and the like and then exits the sales floor 217 will be described. FIG. 28 shows a flowchart of shopping in this store. The flowchart will be described with reference to FIG. 28. For the reference numerals, refer to FIGS. 20 to 27.

  First, when the shopper opens the inner door 212 and enters the sales floor 217, the shopper passes over the portable terminal SP held by the shopper or passes the vicinity of the entrance / exit management device EN with the portable terminal SP inserted in a bag or the like ( Step S211). A shopping application installed in advance on the mobile terminal SP is activated by short-range communication or WiFi. Then, a shopping file PF including the entry date and time is created in the mobile terminal SP (step S212). Further, the created shopping file PF is sent to the transport control unit 90 by short-range communication or WiFi. The conveyance control unit 90 receives the shopping file PF (step S231).

  When there is a product that the shopper wants to purchase while viewing the product displayed on the product display device 20A, the shopper captures the identification code 25 of the product display device 20A with the mobile terminal SP and inputs the purchase quantity of the product (step). S213). Then, the purchased product and its purchase quantity are sent to the transport control unit 90 by short-range communication or WiFi. The conveyance control unit 90 receives the shopping file PF including the purchased product and the purchased quantity (step S232). The conveyance control unit 90 compares the already-stored shopping file PF with the newly received shopping file PF and confirms the newly purchased product.

  Then, the transport control unit 90 puts a box containing a product that matches the identification code from the automatic warehouse 220, 240, 260, or 280 on the first crane 225, the second crane 245, the third crane 265, and the fourth crane 285. An instruction is given to take out and transport to one of the work areas AL to CL (step S233). Once a shopper's shopping file PF has been transported to the work area AL, the shopper's identification code is used until the shopper completes the purchase of the merchandise, that is, until the shopper goes to the cashier counter 215. The box containing the matching product is conveyed to the work area AL. In the work areas AL to CL, a box containing a product that matches the identification code arrives, so the worker reads the IC tag or barcode attached to the product with the reader RE in the cash register case for the shopping file PF. However, the purchased quantity of products is put in from the box (step S234). The cash register case is placed in the second shipping shelf 205. It takes about 20 to 30 seconds for the box to reach the work areas AL to CL from the automatic warehouse 220, 240, 260 or 280.

  While the shopper purchases one or more products using the identification code 25 on the product display device 20A, the fourth display shelf 134 such as fresh food, the fifth display shelf 136 such as side dish, and the sixth display shelf such as lunch box. From 138, commodities such as fresh food are put in a cart or a cart (not shown) (step S214). The shopper completes the purchase of the merchandise and goes to one of the five cash register counters 215 depicted in FIG. Depending on the convenience of the store 200 or the degree of congestion, there may be cases where only two rows of cashier counters 215 are open, or that all five cashier counters 215 are open. The shopper proceeds to a certain line of cashier counters 215, and places the portable terminal SP over the short-range communication receiver NF or places the portable terminal SP on the short-range communication receiver NF (step S215). The near field communication receiver NF transfers the shopping file PF recorded on the mobile terminal SF to the POS terminal PO by near field communication. Further, information indicating that a shopper having a specific shopping file PF is lined up at a specific register counter 215 is transferred from the POS terminal PO to the transport control unit 90.

  The conveyance control unit 90 notifies the workers in the work areas AL to CL where the cash register case corresponding to the shopping file PF is in the second shipping shelf 205 based on the information that the shopper has reached the cash register counter 215. To do. For example, the notification unit of the second shipping shelf 205 or the monitor 206 near the second shipping shelf 205 is used to instruct the operator to take out the registration case from the second shipping shelf 205 and place it on the transfer line 270 ( Step S235). Then, the registration case is transferred to the branch line 290 by the transfer line 270 and transferred to the corresponding register elevator 295 in the five-row register counter 215. The time required for the registration case to reach from the second shipping shelf 205 to the registration elevator 295 is about 15 to 25 seconds. In addition, it takes 10 seconds or less for the registration case to descend from the second floor to the first floor in the cashier elevator 295.

  When this shopper comes to the front of the POS terminal PO, the store clerk reads the commodity code such as fresh foods put in the cart with the reader RE (step S216). The cashier case is delivered by the cashier elevator 295 during the time when the shopper is lining up and doing the cashier work. Therefore, the store clerk can hand the product purchased by the product display device 20A to the shopper (step S217). The POS terminal PO displays the purchase price of the product purchased from the fourth display shelf 134 to the sixth display shelf 138 and the purchase price of the product purchased from the product display device 20A, and the shopper settles all purchase fees ( Step S219). Further, the shopping file PF settled from the POS terminal PO is transferred to the transport control unit 90.

  Thereafter, the shopper repacks the product purchased at the bagging table 297 and heads toward the inner door 212. The shopper holds the portable terminal SP held on the entrance / exit management device EN, or passes the vicinity of the entrance / exit management device EN with the mobile terminal SP inserted in a bag or the like. Then, the application activated on the mobile terminal SF is stopped (step S219). In FIG. 28, Steps S214 and S216 are dotted lines because the shopper does not purchase products from the fourth display shelf 134 to the sixth display shelf 138, but purchases products only from the product display device 20A. If so, skip these steps. When the shopper purchases a product from the fourth display shelf 134 to the sixth display shelf 138 and does not purchase a product with the product display device 20A, steps S213, S217, and S232 to S236 are skipped. In step S215, the portable terminal SP is held over the short-range communication receiver NF, and when the shopper arrives at the POS terminal PO, “no cash register case” is displayed on the POS terminal PO.

  Although not shown, it is preferable that the short-range communication receiver NF is also arranged in the POS terminal PO. This is because the shopper forgets to hold the mobile terminal SP over the short-range communication receiver NF (when step S215 is skipped). In this case, it takes time for the cashier case to be delivered by the cashier elevator 295. However, while the store clerk is reading the merchandise code such as fresh food in the cart with the reader RE (step S216), Cashier cases may be delivered.

<Flow chart at internet order store 200>
A description will be given of net ordering through a communication line such as the Internet in a large store 200 as in the fourth embodiment. FIG. 29 is a diagram for explaining the flowchart. Unlike the flowchart of FIG. 11, the flowchart of FIG. 29 is based on the assumption that a net orderer places an order on the EC site and receives the ordered product at home. The net ordering process is performed by workers in the work areas AL to CL and workers in the delivery vehicle base 218. Although not shown in the fourth embodiment, similar to the store 100, if a receiving locker is arranged in the store, the store 200 can perform the same processing as described in FIG.

  Based on the net order received from the server SV, the transport control unit 90 periodically displays the net order status on the screen of the monitor 206 when there are few shopper orders (step S261). The worker looks at the net order status displayed on the monitor 206 and, when the shopper stops, clicks a picking start button (not shown) (step S262). Then, based on the net order identification code, the transport control unit 90 sets the boxes containing the products corresponding to the first crane 225 to the fourth crane 285 to the work areas AL, BL, or CL of the monitor 206 instructed. Is instructed to be conveyed (step S263). Thereafter, the box containing the merchandise is carried into the delivery lines 210, 230, and 250 in any work area (step S264).

  When there are orders for a plurality of products, the operator reads all the IC tags or barcodes attached to the products with a reader RE and puts all products into an order box (not shown) such as a cardboard box (not shown). Step S265). When all the commodities are boxed in the order box, the transport control unit 90 causes the monitor 206 to display “picking complete” and “completion button”. Then, the worker clicks the “complete button” and places the order box containing the product on the transfer line 270 (step S266). Then, the order box is sent to the delivery vehicle base 218 through the transfer line 270 (step S267). An operator at the delivery vehicle base 218 packs an order box into the delivery vehicle from the transfer line 270. When stuffing, an end signal automatically loaded into the delivery vehicle by a tag or the like is sent to the transport control unit 90 (step S268).

15, 215 ... cashier counter 17, 217 ... sales floor 19, 219 ... backyard
20 (20A, 20B, 20C) ... commodity display device 23 ... commodity image, 25 ... identification code 30 ... first display shelf, 31 ... shelf,
33 ... Manipulator, 35 ... Product photography camera 37 ... Automatic opening / closing door, 39 ... Box detection sensor 40 ... First conveyor belt, 41 ... Positioning stopper, 49 ... Rotation controller 50, 205 ... Shipping shelf (first shipping shelf, Second shipping shelf)
DESCRIPTION OF SYMBOLS 51 ... Chamber, 52 ... Notification part, 53 ... Number display part 54 ... Drawer sensor, 57 ... Fork guide, 59 ... Box sensor 60 ... First conveyance crane, 61 ... Position sensor, 69 ... Elevation control part 70 ... Second conveyance Crane 80 ... Receiving locker 81 ... Rocker chamber 82 ... First door 83 ... Second door 88 ... Luggage presence / absence sensor 89 89 Locker control unit 90 ... Transport control unit 91 ... Communication unit 95 ... Automatic warehouse 100, 200 ... store 130 ... second display shelf 132 ... third display shelf 134 ... fourth display shelf 136 ... fifth display shelf 138 ... fifth display shelf 206 ... monitor 210F ... first receipt line, 210R ... first delivery line 220 ... 1st automatic warehouse, 25 ... 1st crane 230F ... 2nd warehouse line, 230R ... 2nd warehouse line 240 ... 2nd automatic warehouse, 45A ... 2nd crane 250 ... 3rd warehouse and 3rd delivery line, 60, 280 ... 3rd automatic warehouse 265 ... 3rd crane 270 ... Transfer line, 275 ... Business elevator 285 ... 4th crane 290 ... Branch line, 295 ... Register elevators AL, BL, CL ... Work area EN ... Entrance / exit management device, E1 ... Communication unit NF ... Short-range communication receiver, SP ... Mobile terminal, PF ... Shopping file CH ... Card issuing device

Claims (13)

A commodity transport system used in a store including a cashier counter, a sales floor, and a bag yard different from the sales floor,
A merchandise display device disposed on the sales floor and having a display screen for displaying merchandise to a shopper;
A warehouse that is arranged in the backyard and stores boxes containing the goods;
A shipping shelf disposed in the bagyard and having a plurality of chambers for temporarily placing the boxes;
A first transport device for transporting the box from the warehouse to the shipping shelf;
When a shopper decides to purchase the product using the product display device, the shopper receives an identification code of the product and transports the box from the warehouse to the chamber of the shipping shelf using the first transport device. A transport control unit;
Commodity transport system comprising. The product display device displays an identification code related to the product on the display screen,
The transport control unit includes a communication unit wirelessly connected to a mobile terminal possessed by the shopper, and after the identification code displayed on the product display device is read by the mobile terminal, the communication control unit The in-store merchandise transport system according to claim 1, which receives the identification code. It is arranged around the entrance of the store sales floor, and comprises an entrance management device for creating a shopping file on the mobile terminal possessed by the shopper when entering the sales floor,
The in-store commodity transport system according to claim 2, wherein the identification code is recorded in the shopping file. A POS terminal arranged at the cashier counter for making a payment for purchase of the product and receiving the shopping file from the mobile terminal;
The shipping shelf has a notification section for each chamber that informs the chamber containing a product to be taken by a store clerk,
The in-store merchandise transport according to claim 3, wherein when the POS terminal receives the shopping file, the notification unit notifies the chamber containing the box corresponding to the identification code in the shopping file. system. A card issuing device that is arranged around the entrance to the store floor of the store and issues a card held by the shopper when entering the store;
The display screen of the product display device is a touch panel type and has a reading unit that reads the unique number of the card, and when the product displayed on the display screen is touched, an identification code related to the product is given to the transport control unit. Send
The in-store product transport system according to claim 1, wherein the transport control unit receives the identification code and adds the product of the identification code to a shopping file created when the card is issued. The shipping shelf has a notification section for each chamber that informs the chamber containing a product to be taken by a store clerk,
The in-store merchandise transport according to claim 5, wherein when the POS terminal reads the unique number, the notification unit notifies the chamber containing the box corresponding to the identification code in the shopping file. system.   The said shipping shelf has the quantity display part which displays the quantity of the goods which a shop clerk should take, and the detector which detects that the said box was taken out from the said chamber for every said chamber. Product transport system in the store.   The product in the store according to claim 7, wherein when the detector detects that the box has been taken out and the box returns to the chamber again, the transfer control unit transfers the box to the warehouse. Conveying system. Display shelves arranged on the sales floor and displaying products not displayed on the product display device on the sales floor side;
A second conveying device arranged on the back side of the display shelf opposite to the front counter, and conveys the food product;
A photographing section for photographing the food product of the display shelf,
The said conveyance control part displays the said foodstuff on the said display shelf using the said 2nd conveying apparatus, when the said foodstuff image | photographed by the said imaging | photography part becomes below a predetermined number. The in-store merchandise transport system according to any one of 8. A commodity transport system used in a store including a cashier counter, a sales floor, and a bag yard different from the sales floor,
A POS terminal that is placed at the checkout counter and displays products ordered via the Internet;
A shipping shelf having a plurality of chambers disposed in the bag yard and temporarily placing a box containing the product;
A first transport device disposed in the backyard for transporting a box containing a plurality of products from a warehouse to the shipping shelf;
A receiving locker that stores an order box containing the ordered items until the orderer receives them;
After the product is displayed on the POS terminal, the box is transported from the warehouse to the chamber of the shipping shelf using the first transport device, and the product ordered via the Internet is placed in the order box. After putting, a transport control unit for transporting the order box to the receiving locker using the first transport device;
An in-store merchandise transport system. A third transporting device for transporting the register case containing the product from the shipping shelf to the next to the register counter;
2. The transfer control unit according to claim 1, wherein when the shopper receives a signal lined up at the checkout counter, the transfer control unit instructs the third transfer device to transfer the checkout case to a position next to the checkout counter. Product transport system in the store. The first transport device includes a warehousing line for warehousing a plurality of types of boxes in the warehouse, and a warehousing line for unloading the boxes from the warehouse,
Claims wherein an operator circulates the box by connecting the outgoing line and the incoming line in an area where the shipping shelves are arranged in order to take out the goods from the box that has been delivered from the outgoing line and pack it in the box. The in-store merchandise conveyance system according to 1. A monitor arranged in the area where the shipping shelves are arranged and displaying products ordered via the Internet;
A transfer line for transferring the order box from a region where the shipping shelf is arranged to a transport vehicle after the product is displayed on the monitor and the product ordered via the Internet is placed in an order box; The in-store merchandise conveyance system according to claim 11 or claim 12 provided.