JP2018032090A - Reservation management device, reservation management method and reservation management program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To apply for a reservation application based on reservation applicant initiative.SOLUTION: A reservation management device that is connectable through a reservation receptionist terminal, which is used by a reservation receptionist on a reservation reception side, and a reservation applicant terminal and a network, which is used by a reservation applicant on a reservation application side, causes the reservation receptionist to register a menu item identifying content of a service provided by the reservation receptionist and one or more resources being the resources in providing the service, causes a privileged reservation applicant being the reservation applicant having a right given by the reservation receptionist to register application type reservation frame being the reservation frame set on the reservation applicant side among the reservation frames set by using the menu item and the resources, and accepts the reservation from the reservation applicant using the application type reservation frame.SELECTED DRAWING: Figure 2

Description

  The present invention relates to a reservation management apparatus, a reservation management method, and a reservation management program.

  Conventionally, reservation management systems specialized in the type of business and business conditions such as schools and beauty salons have been provided. Patent Document 1 listed below discloses a reservation system for reserving a guidance time for a driving school.

JP 2002-56106 A

  As in the reservation management system described in Patent Document 1, in a conventional reservation management system, it is common to accept a reservation according to a reservation schedule set by a reservation acceptor side such as a driving school, and the initiative of the reservation applicant side Recruitment applications cannot be recruited.

  The present invention has been made to solve the above-described problems, and an object of the present invention is to provide a reservation management apparatus, a reservation management method, and a reservation management program that can solicit reservation applications under the initiative of the reservation applicant. One of them.

  The reservation management apparatus according to one aspect of the present invention can be connected via a network to a reservation acceptor terminal used by a reservation acceptor on the reservation accepting side and a reservation applicant terminal used by a reservation applicant on the reservation requesting side. A reservation management apparatus for registering the reservation acceptor with a menu item for specifying the contents of the service provided by the reservation acceptor and one or more resources that are resources for providing the service And, among the reservation slots set by using the menu item and the resource, the reservation application for which the reservation acceptor has been granted a reservation-type reservation slot that is a reservation slot set on the reservation applicant side. Means for registering with a privileged reservation applicant, and means for accepting a reservation from the reservation applicant using the recruitment type reservation frame.

  The means for registering the recruitment-type reservation frame is a range of a reservation schedule in which a reservation frame can be set, and a range specification for setting the recruitment-type reservation frame is selected from a range where the reservation frame is not yet set. Means for accepting from the privileged reservation applicant, and means for accepting designation of the menu item corresponding to the recruitment reservation frame, the resource, and the number of people that can be reserved from the privileged reservation applicant, and the range designation The recruitment type reservation frame may be registered by incorporating the recruitment type reservation frame in which the designated menu item, the resource, and the number of people who can make a reservation are incorporated into the reserved schedule frame.

  The means for accepting the reservation accepts only reservations from the reservation applicant who has been permitted in advance by the reservation acceptor and / or the privileged reservation applicant when accepting a reservation using the recruitment type reservation frame. Also good.

  A means for establishing a reservation for the recruitment type reservation frame may be further provided when a reservation establishment condition predetermined by the reservation acceptor and / or the privileged reservation applicant is satisfied.

  The information processing apparatus further comprises means for presenting reservation contents including personal information set for the recruitment reservation frame to the reservation applicant who is permitted in advance by the reservation acceptor and / or the privileged reservation applicant. It is good as well.

  The reservation management method according to one aspect of the present invention is connectable via a network to a reservation acceptor terminal used by a reservation acceptor on the reservation accepting side and a reservation applicant terminal used by a reservation applicant on the reservation requesting side. A reservation management method in a management apparatus, comprising: a menu item for specifying a content of a service provided by the reservation acceptor; and one or more resources serving as a resource for providing the service to the reservation acceptor. Of the reservation frames set using the menu item and the resource, a reservation type reservation frame, which is a reservation frame set on the reservation applicant side, is authorized by the reservation acceptor. Registering with the privileged reservation applicant who is the reservation applicant, and receiving a reservation from the reservation applicant using the recruitment type reservation frame.

  The reservation management program according to one aspect of the present invention can be connected via a network to a reservation acceptor terminal used by a reservation acceptor on the reservation accepting side and a reservation applicant terminal used by a reservation applicant on the reservation requesting side. A menu item for specifying the contents of the service provided by the reservation acceptor, and means for causing the reservation acceptor to register one or more resources that are resources when providing the service, the menu item Among the reservation slots set using the resource, a reservation type reservation slot, which is a reservation slot set on the reservation applicant side, is a privileged reservation that is the reservation applicant who is authorized by the reservation acceptor. It functions as means for allowing the applicant to register, and means for accepting a reservation from the reservation applicant using the recruitment reservation frame.

  According to the present invention, a reservation application can be recruited by the reservation applicant side.

It is a figure which illustrates the structure of the reservation management system containing the reservation management server in embodiment. It is a figure which illustrates the structure of the reservation management server shown in FIG. It is a figure which illustrates the reservation schedule displayed on the screen of a reservation receptionist terminal. It is a figure which illustrates the reservation schedule displayed on the screen of a reservation applicant terminal. It is a figure which illustrates the reservation schedule displayed on the screen of a reservation applicant terminal.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. In addition, the same code | symbol is attached | subjected to the same element and the overlapping description is abbreviate | omitted.

  FIG. 1 is a schematic configuration diagram of a reservation management system including a reservation management server as a reservation management apparatus according to an embodiment of the present invention. As shown in the figure, the reservation management system 1 in this embodiment includes a reservation management server 2, one or more reservation acceptor terminals 3, and one or more reservation applicant terminals 4. Each of the reservation acceptor terminal 3 and the reservation applicant terminal 4 is configured to be able to communicate with the reservation management server 2 via the network N.

  The reservation acceptor terminal 3 is a terminal device used by a service provider as a reservation acceptor who accepts a service reservation. The service providers are all types of business and business categories.

  The reservation applicant terminal 4 is a terminal device that is used as a reservation applicant who applies for a service reservation by a user who receives the service.

  In the present embodiment, the reservation acceptor terminal 3 and the reservation applicant terminal 4 will be described assuming a PC (personal computer), but the present invention is not limited to this. As the reservation acceptor terminal 3 and the reservation applicant terminal 4, for example, a notebook PC, a tablet terminal, a smartphone, a mobile phone, a personal digital assistant (PDA), and other terminal devices can be used as appropriate.

  The reservation management server 2 is configured by, for example, a computer having high arithmetic processing capability, and a server function is realized by a predetermined server program running on the computer. Here, the number of computers constituting the reservation management server 2 is not necessarily one, and may be composed of a plurality of computers distributed on the network N.

  The network N includes a communication network in which information can be transmitted and received among the reservation management server 2, the reservation acceptor terminal 3, and the reservation applicant terminal 4. The network N is, for example, the Internet, a LAN, a dedicated line, a telephone line, a corporate network, a mobile communication network, Bluetooth (registered trademark), WiFi (Wireless Fidelity), other communication lines, or a combination thereof. It does not matter whether it is wired or wireless.

  As shown in FIG. 2, the reservation management server 2 includes, for example, a processor 20, a communication interface 21, and a storage resource 22.

  The processor 20 includes an arithmetic and logic unit that processes arithmetic operations, logical operations, bit operations, and the like, and various registers, and executes various computer functions stored in the storage resource 22 to realize various functions to be described later. To do. The various registers are, for example, a program counter, a data register, an instruction register, a general-purpose register, and the like.

  The communication interface 21 is a hardware module for connecting to the network N and communicating with other terminals on the network N. The communication interface 21 is a modulation / demodulation device such as an ISDN modem, an ADSL modem, a cable modem, an optical modem, or a soft modem.

  The storage resource 22 is, for example, a logical device provided by a storage area of a physical device. The physical device is a computer-readable recording medium such as a disk drive or a semiconductor memory. The storage resource 22 may be constructed by mapping a plurality of physical devices to one logical device, or may be constructed by mapping one physical device to a plurality of logical devices. A computer program 220 is stored in the storage resource 22.

  In addition to the computer program 220, the storage resource 22 stores an operating system program, a driver program, various data, and the like that are used for processing of the reservation management server 2. Examples of the driver program include a communication interface driver program for controlling the communication interface 21. As various data, for example, tool information 222 for supporting creation of a reservation schedule (reservation reception screen), reservation information schedule information 223 registered by the reservation reception person, reservation information 224 input by the reservation applicant, and the like There is.

  The computer program 220 is a program for performing predetermined processing, and includes a plurality of software modules that are appropriately called and executed during the operation of the main program of the reservation management server 2. Each software module is a subprogram modularized to execute a specific process, and is created using, for example, a procedure, a subroutine, a method, a function, a data structure, and the like.

  The computer program 220 illustratively has a reservation management module 221. In the following, functions realized by executing the reservation management module 221 will be described.

  The reservation management module 221 receives the account registration of the reservation acceptor and the reservation applicant. When the reservation receptionist and the reservation applicant use the reservation management system 1 for the first time, they operate the reservation receptionist terminal 3 or the reservation applicant terminal 4 to access a predetermined Web page of the reservation management server 2 to accept the reservation. Register each person or reservation applicant account. In account registration, for example, information related to a reservation acceptor or reservation applicant, such as a user ID, password, e-mail address, and name, is registered. The reservation receptionist further registers the business type and business type as an account.

  The reservation management module 221 includes a menu item for specifying the content of the service provided by the reservation acceptor, a resource serving as a resource (for example, a person, equipment, and equipment) for providing the service, and a resource group to which the resource can belong. Are registered with the reservation receptionist. One or more menu items, resources, and resource groups can be registered. Menu items, resource groups, and resources will be described below with specific examples.

  If the appointment recipient's industry / business category is fitness studio, for example, “Hot Yoga” or “Pilates” corresponds to the menu item, and “Instructor” or “Option” corresponds to the resource group, for example, “Instructor” For example, the name of each instructor corresponds to the “resource”, and “yoga mat” or “towel” corresponds to the “option” resource, for example.

  If the reservation recipient's industry / business type is a cram school, the menu items are, for example, “Japanese”, “English”, and “mathematics”, and the resource group is, for example, “instructor” or “classroom” For example, the name of each lecturer corresponds to the “instructor” resource, and the room number of each classroom corresponds to the “classroom” resource, for example.

  When the type and business type of the reservation receptionist is a dental clinic, menu items include, for example, “first visit”, “re-examination”, and “whitening”, and resource groups include, for example, “doctor in charge” For example, the name of each doctor corresponds to the resource.

  If the business category / category of the reservation receptionist is a rental conference room, for example, “Rental Conference Room” or “Rental Hall” corresponds to the menu item, and for example, a building name or facility name corresponds to the resource group. For example, a room number corresponds to the resource.

  Here, when registering a menu item, resource group, and resource to a reservation receptionist, the contents of each menu item, resource group, and resource corresponding to the business type / business type selected by the reservation receptionist at the time of account registration are registered candidates. It is good also as showing to a reservation receptionist. Registration candidates to be presented may be stored in advance in the storage resource 22 of the reservation management server 2 in association with the type of business / business condition.

  Note that the resource group does not necessarily need to be set, and the resource group can be appropriately set when it is necessary to distinguish and manage the resource into a plurality of groups.

  In addition, when registering a resource with a reservation acceptor, in addition to the name of the resource, as information related to the resource, for example, the number of reservations that can be accepted simultaneously, the acceptable date and time, the reception status, the charge, etc. It can be registered separately. Each item will be described below.

  The number of reservations that can be accepted at the same time is an effective item for resources that can be reserved by a plurality of people at the same time. For example, in hot yoga, since multiple people can participate in one lesson, the upper limit participation number in the same frame is registered for each instructor as a resource. The number of reservations that can be accepted at the same time can be used, for example, when the remaining number of reservations that can be accepted is presented to the reservation applicant.

  The acceptable date and time is an effective item for resources whose acceptability of reservations differs depending on the day of the week and time. For example, in hot yoga, working days and working hours differ for each instructor, and therefore, a day of the week and a time zone that can be accepted are registered for each instructor as a resource. The reception date and time can be used when, for example, only instructors who can work in the target reservation frame are presented to the reservation applicant.

  The reception status is an effective item for a resource whose availability of accepting reservations changes depending on time, stock status, and the like. As the reception status, for example, “receiving”, “stopping”, and the like are applicable. The fee is an effective item for resources for which an additional fee is generated, in addition to the fee set for each menu item described later.

  When registering a menu item with a reservation recipient, in addition to the name of the menu item, information related to the menu item includes, for example, a description of the menu item, a fee for the menu item, a resource associated with the menu item, etc. Can be registered together or separately. Each item will be described below.

  The menu item description is an item for storing a sentence or the like explaining the contents of the menu item, and is an item used as guide information when the reservation applicant selects the menu item. When registering the menu item description to the reservation receiver, the menu item description corresponding to the business type / business type selected by the reservation receiver at the time of account registration will be presented to the reservation receiver as registration candidates. Also good.

  The fee for the menu item is an item for storing the cost of the service corresponding to the menu item. When a different cost is generated for each resource, the cost is registered as a charge that can be set for each resource.

  The resource associated with the menu item presents one or more resources (which may include a resource group to which the resource belongs) that can be selected in the selected menu item when the reservation applicant makes a reservation. Can be used. By associating a specific resource with a menu item, it becomes possible to manage the reservation status of the resource for each menu item.

  The reservation management module 221 displays the reservation schedule on the reservation acceptor terminal 3 and the reservation applicant terminal 4 and accepts reservation frame settings from the reservation acceptor and a specific reservation applicant. In the reservation management system according to the present embodiment, in addition to the reservation acceptor being able to set a reservation frame, a specific reservation applicant (hereinafter also referred to as “privileged reservation applicant”) authorized by the reservation acceptor. A reservation frame can be set. In the following, when it is necessary to distinguish between the reservation slots to be registered, for the convenience of explanation, the reservation slot set by the reservation acceptor is referred to as “pre-set reservation slot”. The reservation frame to be set is called “recruitment type reservation frame”.

  Whether a reservation applicant corresponds to a privileged reservation applicant can be determined as follows, for example. When the reservation acceptor manages the creator list of recruitment reservation slots and confirms that the reservation applicant is registered in the creator list, the reservation applicant falls under the privileged reservation applicant. Judge that.

  Below, the setting method of a preset type reservation frame and a recruitment type reservation frame is demonstrated. First, the preset reservation frame will be described.

  The reservation acceptor sets a preset reservation frame on the reservation schedule by setting a menu item and a time zone for providing a service corresponding to the menu item. Resources can be further set for the reservation slots to be set. At this time, if a resource associated with the menu item is registered in advance as information related to the set menu item, the resource may be displayed within the set reservation frame. Further, when the number of reservations that can be accepted simultaneously is registered in advance as information related to the resource, the reservation status may be displayed within the set reservation frame. A specific description will be given with reference to FIG.

  Fig. 3 shows that the type and business category of the reservation receptionist is a fitness studio. The reservation receptionist sets “Hot Yoga” as a preset reservation frame from Tuesday to Sunday from 11:00 to 12:00, and “Pilates” on Tuesday. This is an example of a reservation schedule created by setting from 14:00 to 15:00 on Thursday and Saturday.

  In the reservation schedule 31 of FIG. 3, a plurality of reservation frames a1 to a6 and b1 to b3 set by the reservation acceptor are displayed. Menu items are displayed in the upper part of the reservation frames a1 to a6 and b1 to b3, the number of reserved persons for the current capacity is displayed in the middle part, and the names of instructors as resources are displayed in the lower part. .

  Specifically, the reservation frame a1 is scheduled for a hot yoga program from 11:00 to 12:00 on Tuesday, July 26, the instructor is “Teacher A”, and the reservation status is 10 people. It shows that the situation has not yet been reserved. In addition, the reservation frame b1 is scheduled for July 26th (Tue) from 14:00 to 15:00, the program of “Pilates” is scheduled, the instructor is “Teacher B”, and the reservation status is for 10 people This indicates that the situation has not been reserved yet.

  Note that the reservation schedule 31 is darker than the others indicating that it is not subject to reservation in the time zone other than 10:00 to 17:00, which is the business hours of the fitness studio, and the time zone from 13:00 to 14:00, which is the lunch break. A background color is added. The reservation schedule 31 is displayed on a weekly basis, but can be displayed on a daily basis.

  The reservation acceptor can accept the reservation from the reservation applicant by, for example, publishing the URL (uniform resource locator) of the reservation acceptance page accessible to the reservation schedule 31 of FIG. 3 to the reservation applicant. In this case, the reservation applicant selects a reservation frame with a vacant capacity among the preset type reservation frames a1 to a6 and b1 to b3 displayed in the reservation schedule 31 disclosed on the network, and makes a reservation. Enter the necessary information to reserve the service. Information necessary for the reservation includes, for example, the name of the reservation person and the user ID.

  Information relating to the reservation input by the reservation applicant operating the reservation applicant terminal 4 is stored in the storage resource 22 of the reservation management server 2 as the reservation information 224 and reflected in the reservation schedule.

  Next, the recruitment type reservation frame will be described. The recruitment type reservation frame can be set by the following procedure, for example.

  First, the reservation management module 221 causes the reservation applicant terminal 4 to display a reservation schedule as shown in FIG. FIG. 4 is an example of a reservation schedule that is displayed when the business type / business condition of the reservation receptionist is a fitness studio.

  In the reservation schedule 41, a reservation frame corresponding to the menu item and resource selected by the privileged reservation applicant can be displayed. In FIG. 4, “Hot Yoga” is selected in the menu item selection field I1, and “Teacher A” is selected in the resource selection field I2. Therefore, in the reservation schedule 41, reservation frames a11, a31, and a51 corresponding to “Hot Yoga” and “Teacher A” are displayed.

  Although FIG. 4 illustrates the case where both the menu item selection field I1 and the resource selection field I2 are selected, only one of them can be selected.

  Menu items are displayed in the upper part of the reservation frames a11, a31, and a51, the remaining number of reservation recipients at the present time is displayed in the middle part, and the names of instructors as resources are displayed in the lower part.

  Specifically, in the reservation frame a11, the program of “Hot Yoga” is scheduled from 11:00 to 12:00 on Tuesday, July 26, the instructor is “Teacher A”, and the remaining number of reservation receptionists is One person is shown.

  Subsequently, the reservation management module 221 is privileged to specify a range for setting a recruitment type reservation frame from a range of a reservation schedule in which a reservation frame can be set and a reservation frame has not yet been set. Accept from reservation applicant. The range of the reservation schedule in which the reservation frame can be set is set in advance by the reservation receiver.

  In FIG. 4, the time zone excluding the time zone from 13:00 to 14:00, which is the lunch break, of the time zone from 10:00 to 17:00 that is business hours is set as the range of the reservation schedule in which the reservation frame can be set. Yes. In FIG. 4, the reservation frames a11, a31, and a51 have already been set in some of the reservation schedule range in which the reservation frame can be set.

  In this example, as shown in FIG. 4, it is assumed that a frame c1 corresponding to 17:00 to 16:00 on July 31 (Friday) is designated as a range by the privileged reservation applicant.

  Subsequently, the reservation management module 221 receives from the privileged reservation applicant the designation of menu items to be set in the recruitment type reservation frame c1 and the number of people (capacity) that can be reserved. When a menu item is selected in the menu item selection field I1, the process may be performed assuming that the selected menu item is designated.

  By accepting the designation of the menu item from the privileged reservation applicant, it becomes possible to specify the resource or resource group belonging to the menu. When there are a plurality of identified resources and resource groups, for example, a plurality of resources and resource groups may be presented to the privileged reservation applicant and prompted to specify any resource or resource group. Further, when a resource is selected in the resource selection column I2, the process may be performed assuming that the selected resource is designated.

  When a resource is specified, if a reservation frame for the resource has already been set in a time zone overlapping range, the resource is excluded from the specified target. As a result, it is possible to prevent the same resource from being reserved twice.

  When a privileged reservation applicant designates a menu item for the first time, a resource or resource group belonging to the menu item may be designated together.

  Further, information (for example, an e-mail address) for specifying a reservation applicant who can make a reservation for the recruitment type reservation frame may be further received from the privileged reservation applicant. As a result, it is possible to send an e-mail indicating that the recruitment reservation frame has been set to the received e-mail address, and to allow the processing for the recruitment reservation frame to be limited to the reservation applicant who received the e-mail. Become. Examples of the processing for the recruitment type reservation frame include a process for applying for a reservation for the recruitment type reservation frame and a process for referring to reservation contents including personal information of a reservation applicant who has made a reservation for the recruitment type reservation frame. .

  The reservation applicant who can process the recruitment type reservation frame is not limited to the privileged reservation applicant, and may be a reservation acceptor. In this case, for example, the list of processable persons may be managed on the reservation acceptor side, and the reservation applicant registered in the processable person list may be permitted to process the recruitment type reservation frame. When a reservation applicant and a privileged reservation applicant decide on a reservation applicant that can be processed, priority is given to the decision by the reservation acceptor, and the decision by the privileged reservation applicant is within the range set by the reservation acceptor. It is preferable to limit to.

  Subsequently, the reservation management module 221 sets a recruitment type reservation frame based on various contents received from the privileged reservation applicant. FIG. 5 shows an example of a reservation schedule in which a recruitment type reservation frame is set. In FIG. 5, a recruitment type reservation frame c1 is set from 15:00 to 16:00 on July 31 (Sunday). In this recruitment-type reservation frame c1, the program of “Hot Yoga” is scheduled from 15:00 to 16:00 on Sunday, July 31, the instructor is “Teacher A”, and the remaining number of reservations is 10 It shows that it is a name.

  In the recruitment type reservation frame, the reservation is established when the set reservation establishment condition is satisfied. As a reservation establishment condition, for example, a set minimum number of persons or more may apply for a reservation by a set date. The reservation establishment condition is set by the reservation acceptor, but the reservation establishment condition set by the reservation acceptor may be changed by the privileged reservation applicant.

  When the privileged reservation applicant changes the reservation establishment condition, it may be limited so that only conditions stricter than the reservation establishment condition set by the reservation acceptor can be set. For example, when the reservation reception person sets the minimum number of persons to be two, the change of the minimum number of persons by the privileged reservation applicant is limited to a change to three or more persons. In addition, when the reservation acceptor sets the reservation establishment date to August 31, the change of the reservation establishment date by the privileged reservation applicant is limited to the change before August 30.

  As described above, according to the reservation management system 1 in the embodiment, the reservation applicant sets a menu item and a resource in advance in a reservation frame that is set by using the menu item and the resource. Recruitment-type reservation slots to be registered can be limited to privileged reservation applicants authorized by the reservation receptionist, and using the registered recruitment-type reservation slots, Reservations can be accepted. As a result, it becomes possible to solicit reservation applications under the initiative of the reservation applicant.

  In addition, when registering recruitment-type reservation slots, privileged reservation applicants can specify and register resources, so resources that are not set as reservation slots by reservation acceptors can be led by the reservation applicant side. It is possible to set a reservation frame. This makes it possible to use resources more effectively.

  Furthermore, when registering a recruitment-type reservation frame, the setting of the recruitment-type reservation frame can be limited to the range of the reservation schedule where the reservation frame is not yet set, so the same resource is reserved twice. The situation can be prevented.

[Modification]
The present invention is not limited to the above-described embodiment, and can be implemented in various other forms without departing from the gist of the present invention. For this reason, the said embodiment is only a mere illustration in all points, and is not interpreted limitedly. For example, the above-described processing steps can be arbitrarily changed in order as long as the processing contents do not contradict each other, or can be executed in parallel.

  In the above-described embodiment, the description has been made on the assumption that the reservation acceptor terminal 3 and the reservation applicant terminal 4 perform processing while accessing the reservation management server 2. The person terminal 4 does not necessarily perform processing while accessing the reservation management server 2. For example, the reservation acceptor terminal 3 or the reservation applicant terminal 4 may install a reservation management application (reservation management program) to realize the various functions of the reservation management system described above. In this case, the reservation acceptor terminal 3 and the reservation applicant terminal 4 acquire the latest information from the reservation management server 2 and execute the processing, and the data processed in the reservation acceptor terminal 3 and the reservation applicant terminal 4 May be transmitted to the reservation management server 2.

  In addition, the computer program (including the reservation management program) in the embodiment is transmitted through various recording media (computer-readable recording media) such as an optical disk such as a CD-ROM, a magnetic disk, and a semiconductor memory, or via a communication network. Can be installed or loaded on a computer by downloading via

DESCRIPTION OF SYMBOLS 1 ... Reservation management system 2 ... Reservation management server 3 ... Reservation acceptor terminal 4 ... Reservation applicant terminal 20 ... Processor 21 ... Communication interface 22 ... Storage resource 220 ... Computer program 221 ... Reservation management module 222 ... Tool information 223 ... Schedule information 224 ... Reservation information N ... Network

Claims (7)

A reservation management device that can be connected via a network to a reservation acceptor terminal used by a reservation acceptor on the side accepting reservation and a reservation applicant terminal used by a reservation applicant on the side applying for reservation,
Means for causing the reservation acceptor to register a menu item for specifying the content of the service provided by the reservation acceptor and one or more resources that are resources when providing the service;
Of the reservation slots set using the menu item and the resource, a recruitment type reservation slot which is a reservation slot set on the reservation applicant side is the reservation applicant who has been granted authority by the reservation acceptor. Means to register a privileged reservation applicant,
Means for accepting a reservation from the reservation applicant using the recruitment type reservation frame;
A reservation management device. The means for registering the recruitment reservation frame is:
Means for accepting from the privileged reservation applicant a range specification for setting the recruitment type reservation frame from a range of a reservation schedule in which a reservation frame can be set and a reservation frame is not yet set;
Means for accepting designation of the menu item corresponding to the recruitment type reservation frame, the resource and the number of people who can make a reservation from the privileged reservation applicant,
The recruitment type reservation frame is registered by incorporating the recruitment type reservation frame in which the designated menu item, the resource, and the number of people who can make a reservation are incorporated in the range of the reservation schedule frame designated.
The reservation management apparatus according to claim 1. The means for accepting the reservation accepts only a reservation from the reservation applicant who has been permitted in advance by the reservation acceptor and / or the privileged reservation applicant when accepting a reservation using the recruitment type reservation frame,
The reservation management apparatus according to claim 1 or 2. Means for establishing a reservation for the recruitment type reservation frame when the reservation establishment condition predetermined by the reservation acceptor and / or the privileged reservation applicant is satisfied;
The reservation management apparatus according to claim 1, further comprising: Means for presenting reservation contents including personal information set for the recruitment type reservation frame to the reservation applicant who is permitted in advance by the reservation acceptor and / or the privileged reservation applicant;
The reservation management apparatus according to claim 1, further comprising: A reservation management method in a management device connectable via a network with a reservation acceptor terminal used by a reservation acceptor on the side accepting a reservation and a reservation applicant terminal used by a reservation applicant on the side applying for a reservation,
A step of causing the reservation acceptor to register a menu item for specifying the content of the service provided by the reservation acceptor and one or more resources that are resources when providing the service;
Of the reservation slots set using the menu item and the resource, a recruitment type reservation slot which is a reservation slot set on the reservation applicant side is the reservation applicant who has been granted authority by the reservation acceptor. Registering a privileged reservation applicant,
Accepting a reservation from the reservation applicant using the recruitment reservation frame;
Reservation management method, including A computer that can be connected to the reservation acceptor terminal used by the reservation acceptor on the reservation accepting side and the reservation applicant terminal used by the reservation applicant on the reservation requesting side via the network,
Means for causing the reservation acceptor to register a menu item for specifying the content of the service provided by the reservation acceptor and one or more resources that are resources when providing the service;
Of the reservation slots set using the menu item and the resource, a recruitment type reservation slot which is a reservation slot set on the reservation applicant side is the reservation applicant who has been granted authority by the reservation acceptor. Means to register a privileged reservation applicant,
Means for accepting a reservation from the reservation applicant using the recruitment type reservation frame;
Reservation management program to function as.