JP2018067181A - Content service provision system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide or execute various contents by one autonomous mobile body. SOLUTION: This is a content service providing system having an autonomous mobile body that acquires content via a wireless device, and the wireless device is provided for each area and is a wireless device short-range communication unit capable of communicating within a predetermined range. And a wireless device control unit that transmits the identification information of the own wireless device to the autonomous mobile body within a predetermined range, and the autonomous mobile body is a mobile short-range communication unit capable of communicating with the wireless device within a predetermined range. And, a determination unit that determines whether or not the own device can communicate within a predetermined range by movement by the drive unit, and a predetermined unit that is stored in advance in the storage unit when it is determined that communication is possible within a predetermined range. It includes a mobile control unit that acquires and executes content for each area corresponding to the range via the wireless communication unit. [Selection diagram] Fig. 1

Description

  The present invention relates to a content service providing system.

  In recent years, the creation of a mechanism based on IoT (Internet of Things) has become popular, and an environment in which humanoid robots can communicate with humans is being built. For example, Patent Document 1 discloses a technique for controlling a robot and serving customers according to individuals.

JP 2016-115257 A

  In the above-mentioned patent document 1, it is possible for a robot to serve customers according to an individual by referring to personal information registered in advance. However, since one robot usually serves one product, for example, when presenting a plurality of products at an exhibition or the like, it is necessary to provide as many robots as the number of the products. For this reason, if there is a situation where many people always visit one booth and people do not visit another booth depending on the time of day, the robot of the other booth just exists at that location. There was a problem that the robot could not be presented efficiently. In addition, since it is necessary to install a robot at each booth, there is a problem that the cost is high.

  In addition to the presentation as described above, for example, it may be required to provide different contents to the user according to information obtained from various sensors. For example, when monitoring a home where the user is absent while going out, depending on the type of sensor, when only the alarm is notified to the user as content, or the video is transmitted to the user to confirm the situation where an abnormality has been detected In some cases, the content to be provided differs depending on the situation. For this reason, as in the case of the above-described presentation, a technique capable of providing or executing various contents with one robot has been demanded.

  The present invention has been made in view of the above, and an object of the present invention is to provide a cloud service providing system and a cloud service providing method capable of providing or executing various contents with one autonomous mobile body. .

  In order to solve the above problem, a content service providing system according to the present invention is a content service providing system having an autonomous mobile body that acquires content via a wireless device, and the wireless device is provided for each area. A wireless device short-range communication unit capable of communicating within a predetermined range, and a wireless device control unit that transmits identification information of the own wireless device to the autonomous mobile body within the predetermined range, the autonomous mobile body Includes a mobile short-range communication unit capable of communicating with the wireless device within the predetermined range, a determination unit that determines whether the own apparatus can communicate within the predetermined range by movement of the driving unit, and the predetermined unit When it is determined that communication is possible within a range, content for each area corresponding to the predetermined range stored in advance in the storage unit is acquired and executed via the wireless communication unit A moving object control unit, configured as a content service providing system characterized in that it comprises a.

  In addition, the present invention is a content service providing system having an autonomous mobile body that acquires content based on detection information detected by a detection unit, wherein the detection unit is provided for each area and is obtained as the detection information. The detected abnormality information is transmitted to a server via a network, and the server receives the abnormality information from the detection unit and stores the abnormality information in a storage unit, and the detection based on the abnormality information. The acquisition data for acquiring the content corresponding to the unit is transmitted to the autonomous mobile body via the network, the content corresponding to the detection unit is acquired from the autonomous mobile body, and the acquired content is determined in advance. An abnormality determination unit that transmits to the terminal that is the notified destination, and the autonomous mobile body transmits the abnormality information when the detection unit transmits the abnormality information. A content service providing system comprising: a content acquisition unit that acquires content corresponding to the detection unit based on the acquisition data transmitted from a server, and transmits the acquired content to the server Is also grasped.

  According to the present invention, various contents can be provided or executed by one autonomous mobile body.

It is a figure which shows the functional structure of a robot content service system. It is a block diagram which shows the functional structure of a server. It is a figure which shows the example of the data which a memory | storage part memorize | stores. It is a figure which shows the example of content management data. It is a figure which shows the example of radio | wireless apparatus management data. It is a figure which shows the example of area management data. It is a block diagram which shows the functional structure of an administrator terminal. It is a block diagram which shows the functional structure of a robot. It is a block diagram which shows the functional structure of a radio | wireless apparatus. It is a sequence diagram which shows the process sequence of a content service provision process. It is an image figure which shows the example of the scene which performs the content service provision process shown in FIG. It is an image figure which shows the example of the scene which performs the content service provision process shown in FIG. It is a figure which shows the functional structure of a robot content service system (other example). It is a block diagram which shows the functional structure of a server (other example). It is a figure which shows the example of the data which a memory | storage part memorize | stores (other examples). It is a figure which shows the example of notification content management data. It is a figure which shows the example of a detection part management data. It is a figure which shows the example of notification destination management data. It is a block diagram which shows the functional structure of an administrator terminal (other example). It is a block diagram which shows the functional structure of a robot (other example). It is a block diagram which shows the functional structure of a terminal. It is a sequence diagram which shows the process sequence of the other content service provision process performed with this system. It is a figure which shows the example in the case of transmitting an operation instruction from the terminal with respect to the content acquired by the robot. It is an image figure at the time of applying a system to a user's living space. It is an image figure which shows the role of the robot at the time of applying a system to a user's living space.

  Embodiments of a content service providing system according to the present invention will be described below in detail with reference to the accompanying drawings.

  FIG. 1 is a diagram showing a functional configuration of a robot content service system 1000 to which a content service providing system according to the present invention is applied. As shown in FIG. 1, the robot content service system 1000 includes a server 100, an administrator terminal 200, a robot 300, and a wireless device 400. In the following, it is assumed that the server 100 provides content, but in reality, the content is provided by a cloud having system resources such as a plurality of servers and storage.

  The server 100 and the administrator terminal 200 are connected by a general communication network N1 such as a LAN, and the server 100 and the robot 300 are connected by a general communication network N2 such as a wireless LAN. . Furthermore, the robot 300 and the wireless device 400 are in an environment in which near field communication is possible within a predetermined range n of the area where the wireless device 400 is installed. In this example, the case where the wireless device 400 and the robot 300 communicate wirelessly has been described. For example, when the robot 300 provides content via a large television or a screen, an apparatus such as a large television or a screen is used. If the wireless communication function is provided, the wireless device 400 is not necessarily provided.

  The server 100 is a computer having a general configuration as hardware, and is a device that manages content provided by the present system.

  FIG. 2 is a block diagram illustrating a functional configuration of the server 100. As illustrated in FIG. 2, the server 100 includes a storage unit 101, an area determination unit 102, a content providing unit 103, a first communication unit 104, a second communication unit 105, and a control unit 106. It is configured.

  The storage unit 101 is composed of a storage device such as an HDD (Hard Disk Drive), and stores various data used in this system.

  FIG. 3 is a diagram illustrating an example of data stored in the storage unit 101. As illustrated in FIG. 3, the storage unit 101 stores content management data 1011, wireless device management data 1012, and area management data 1013.

  FIG. 4 is a diagram illustrating an example of the content management data 1011. As shown in FIG. 4, the content management data 1011 is identified by an area ID for identifying a location where the robot 300 provides content, a content ID for identifying content provided at the location, and the content ID. Are stored in association with each other. In FIG. 4, for example, in an area 2FA that is an area on the second floor of a building, the content C1 identified by the content ID 2A01 is provided by the robot 300. The content management data 1011 is registered by the administrator terminal 200.

  FIG. 5 is a diagram illustrating an example of the wireless device management data 1012. As shown in FIG. 5, the wireless device management data 1012 includes a wireless device ID for identifying the wireless device 400, the area ID for identifying the location where the wireless device is located, and communication at the location. Ranges are stored in association with each other. In FIG. 5, for example, the wireless device 400 in which the area is arranged in 2FA is identified by X0001, and the short-range communication range is R1. Hereinafter, the wireless device 400 provided in each area is also stored in the same manner. The wireless device management data 1012 is registered by the administrator terminal 200.

  FIG. 6 is a diagram illustrating an example of the area management data 1013. As shown in FIG. 6, the area management data 1013 stores an area ID, a status indicating a communication status with the current robot, and a robot ID for identifying the robot currently communicating with the area management data 1013. . FIG. 6 shows that the robot 300 identified by R001 is guiding in area 2FA. In area 2FB, no robot is guided. Hereinafter, similarly, the current guidance status by the robot 300 in each area is stored. The area management data 1013 is registered by the administrator terminal 200, and the status and the robot ID are updated in communication between the robot 300 and the server 100. Next, returning to FIG. 2, each unit after the area determination unit 102 will be described.

  The area determination unit 102 determines which robot 300 is in a range where wireless communication with the wireless device 400 in which area exists. As will be described later, the area determination unit 102 acquires the robot ID of the robot and the wireless device DI of the wireless device 400 capable of wireless communication from the robot 300 that has moved to a range where wireless communication is possible. And the wireless device management data 1012 shown in FIG. 5 are used to determine the area where the robot 300 exists.

  When the area determination unit 102 determines the area where the robot 300 exists, the content providing unit 103 refers to the area ID of the area and the area management data 1013 shown in FIG. The robot ID is updated. For example, the status of the area having the area ID of 2FA is updated from “−” indicating that the guidance is not being performed to “Guiding”, and the robot ID is updated to “R001”.

  Further, when the content providing unit 103 updates the area management data 1013, the content providing unit 103 further refers to the content management data 1011 shown in FIG. 4 to identify the content ID and content provided in the area and exists in the area. Transmit to the robot 300.

  The first communication unit 104 is a processing unit that communicates with the administrator terminal 200 via the communication network N1 to transmit and receive various types of information.

  The second communication unit 105 is a processing unit that wirelessly communicates with the robot 300 via the wireless communication network N2 to transmit and receive various types of information.

  The control unit 106 is a processing unit that controls the operation of each of the above-described units constituting the server 100. Specific operations of the server 100 will be described later with reference to a sequence diagram. Next, returning to FIG. 1, the administrator terminal 200 will be described.

  The administrator terminal 200 is a computer having a general configuration as hardware, and is a terminal operated by an administrator of this system.

  FIG. 7 is a block diagram illustrating a functional configuration of the administrator terminal 200. As shown in FIG. 7, the administrator terminal 200 includes a display unit 201, an input unit 202, a registration monitoring unit 203, a first communication unit 204, and a control unit 205.

  The display unit 201 is composed of a display device such as an LCD (Liquid Crystal Display), for example, and displays various types of information provided by the present system, such as a status with a robot in an area where content is provided.

  The input unit 202 includes, for example, an input device such as a keyboard, and receives input of various information necessary for the system, such as input of content provided by the robot 300 and a request for checking the status.

  The registration monitoring unit 203 generates a command including a content and status confirmation request input from the input unit 202 and transmits the command to the server 100.

  The first communication unit 204 is a processing unit that communicates with the server 100 via the communication network N1 to transmit and receive various types of information.

  The control unit 205 is a processing unit that controls the operations of the above-described units constituting the administrator terminal 200. The specific operation of the administrator terminal 200 will be described later using a sequence diagram. Next, returning to FIG. 1, the robot 300 will be described.

  The robot 300 is an autonomous mobile body that can communicate with the user.

  FIG. 8 is a block diagram illustrating a functional configuration of the robot 300. As illustrated in FIG. 8, the robot 300 includes a storage unit 301, an imaging unit 302, a detection unit 303, a sound conversion unit 304, an audio output unit 305, a determination unit 306, a drive unit 307, and a second unit. The communication unit 308, the short-range communication unit 309, and the control unit 310 are configured. Although not specifically shown below, the robot 300 may include an LCD touch panel, display content received from the server 100 on the display, execute guidance, or accept designation of an area to move next. .

  The storage unit 301 is configured by a storage device such as an HDD, for example, and stores a robot ID for identifying the robot 300. Although not particularly shown in this example, the content once provided from the server 100 may be stored in the storage unit 301. When guidance is provided again using the same content, it is not necessary to receive the content again from the server 100, so that the line load and processing load can be reduced. In addition, when it is not possible to move to the next area, it waits at the same place, but at that time, preliminary content (for example, advertising / advertisement content of a product in the area) to be output to the guide may be stored. . In this case, the guide can wait at the same place without getting bored.

  The imaging unit 302 includes a CCD (Charge Coupled Device) camera, and images the surroundings of the robot 300.

  The detection unit 303 includes various sensors such as a touch sensor, an infrared sensor, a gyro sensor, and a 3D sensor. The detection unit 303 moves in a balanced manner during autonomous movement, and the presence of a person in the vicinity or a touch operation from a person in the vicinity. Is detected.

  The sound conversion unit 304 is composed of, for example, a small microphone, collects surrounding sounds, and takes them in.

  The audio output unit 305 is constituted by a small speaker, for example, and outputs a guidance emitted from the robot 300.

  The determination unit 306 determines whether or not the robot 300 is in a range in which near field communication with the wireless device 400 is possible. The determination as to whether or not the wireless communication is possible may be made, for example, if the radio wave intensity is equal to or greater than a certain value, it may be determined that wireless communication is possible.

  The drive unit 307 has a drive mechanism such as a wheel for moving the robot 300 and a motor for rotating the wheel by receiving power supply from a battery (not shown), and moves the robot 300 autonomously.

  The second communication unit 308 is a processing unit that wirelessly communicates with the server 100 via the wireless communication network N2 to transmit and receive various types of information.

  The near field communication unit 309 is a processing unit that performs near field communication with the wireless device 400 to transmit and receive various types of information.

  The control unit 310 is a processing unit that controls the operation of each of the above-described units constituting the robot 300. A specific operation of the robot 300 will be described later with reference to a sequence diagram. Subsequently, returning to FIG. 1, the wireless device 400 will be described.

  FIG. 9 is a block diagram illustrating a functional configuration of the wireless device 400. As illustrated in FIG. 9, the wireless device 400 includes a storage unit 401, a short-range communication unit 402, and a control unit 403.

  The storage unit 401 is composed of, for example, a memory chip, and stores a wireless device ID for identifying the wireless device 400.

  The near field communication unit 402 is a processing unit that performs near field communication with the robot 300 to transmit and receive various types of information.

  The control unit 403 is a processing unit that controls the operations of the above-described units constituting the wireless device 400. Specific operation of the wireless device 400 will be described later with reference to a sequence diagram. Next, processing performed in this system will be described.

  FIG. 10 is a sequence diagram illustrating a processing procedure of processing (content service providing processing) performed in the present system. As shown in FIG. 9, in the content service providing process, first, the robot 300 moves, and the determination unit 306 of the robot 300 is within a range (for example, communication range R1) in which near field communication is possible with the wireless device 400. It is determined whether or not there is (step S1001). If the determination unit 306 determines that short-range communication is possible, the wireless communication device 400 transmits a wireless device ID acquisition request to the wireless device 400 within a range where short-range communication is possible (step S1002).

  The control unit 403 of the wireless device 400 reads out its own wireless device ID stored in advance in the storage unit 401 via the short-range communication unit 402 (step S1003), and sends the requested wireless device to the requested robot 300. ID is transmitted (step S1004).

  When receiving the wireless device ID from the wireless device 400, the control unit 310 of the robot 300 reads out its own robot ID from the storage unit 301 and transmits the wireless device ID and the robot ID to the server 100 via the wireless communication network N2. (Step S1005).

  The area determination unit 102 of the server 100 searches for a record including the key from the wireless device management data 1012 using the wireless device ID received from the robot 300 as a key, and reads the corresponding area ID. It is determined whether or not the user is at (step S1006).

  Further, the area determination unit 102 searches the area management data 1013 for a record including the key using the read area ID as a key, and updates the corresponding status and robot ID (step S1007). For example, the status and the robot ID are each updated to R001 during guidance.

  When the status and the robot ID are updated, the content providing unit 103 of the server 100 searches the content management data 1011 for a record including the key by using the area ID obtained in step S1006 as a key, and responds accordingly. The content ID is specified, the content is selected (step S1008), and the content is transmitted to the robot 300 (step S1009).

  The control unit 310 of the robot 300 outputs the content received from the server 100 via the audio output unit 305 or the LCD touch panel, and executes guidance (step S1010).

  When the content transmission unit 103 of the server 100 completes the transmission of the content, it resets the status and robot ID updated in step S1007 in the area management data 1013, and notifies the robot 300 of the completion (step S1011). The control unit 310 of the robot 300 determines whether or not to end the guidance (step S1012). The determination as to whether or not to end the guidance is made, for example, by determining the order in which the contents are output in advance and outputting the last content in the order. If the area to be determined is determined and all the wireless device IDs have been received, it may be determined that the guidance has ended. In addition, it is understood that the status and the robot ID become initial values by the reset, and the robot 300 is not being guided.

  When it is determined that the guidance has ended (step S1012; Yes), the control unit 310 of the robot 300 ends this sequence, moves to a charging device provided at a predetermined position, and waits to store a battery (not shown). .

  On the other hand, when it is determined that the guidance is not finished (step S1012; No), the control unit 310 of the robot 300 receives designation of an area ID to be moved next from an LCD touch panel (not shown) (step S1013). If a guide route is determined in advance, this step may not be performed.

  When the next area ID is designated from the LCD touch panel, control unit 310 of robot 300 transmits the area ID to server 100 (step S1014), and area determination unit 102 of server 100 uses the area ID as a key. Then, the record including the key is searched from the area management data 1013, and the corresponding status is confirmed (step S1015).

  If the confirmed status is “Guiding”, the area determination unit 102 determines that another robot 300 is guiding in the area, and informs the robot 300 that the movement to the area is NG. Notification is made (step S1016). When the control unit 310 of the robot 300 receives the NG notification from the server 100, the control unit 310 outputs the preliminary content stored in advance in the storage unit 301 via the audio output unit 305 or the LCD touch panel (step S1017). ).

  On the other hand, if the confirmed status is not “Guiding”, the area determination unit 102 determines that the other robot 300 is not guiding in the area and informs the robot 300 that the movement to the area is OK. Notification is made (step S1018). The control unit 310 of the robot 300 notified of the OK is controlled to move the robot 300 to the area by controlling the drive unit 307 (step S1019). Thereafter, the process returns to step S1001, and the subsequent processing is repeated. As described above, in the present embodiment, by executing the processing as described above, the content of a plurality of areas can be output and guided to the guide by one robot.

  When the content receives a content registration instruction and designation of content to be registered by operating the input unit 202 of the administrator terminal 200 (step S1020), the registration monitoring unit 203 sends the designated content to the server 100. Transmit (step S1021). At this time, the area ID of the area providing the content is transmitted together with the content.

  The content providing unit 104 of the server 100 stores the content received from the administrator terminal 200 in the storage unit 101 and registers the area ID and the content in the content management data 1011 (step S1022). At this time, the content providing unit 104 numbers and sets the content ID of the content management data 1011.

  After that, when the input unit 201 of the administrator terminal 200 receives a request for confirming the status of a certain area (step S1023), the registration monitoring unit 203 transmits the confirmation request including the area ID of the area to the server 100 ( Step S1024).

  The content providing unit 104 of the server 100 searches the record including the key from the area management data 1013 using the area ID key included in the confirmation request, confirms the corresponding status (step S1025), and confirms the result. Is transmitted to the administrator terminal 200 (step S1026). The confirmation result includes an area ID (for example, 2FA) and a status (for example, during guidance).

  The registration monitoring unit 203 of the administrator terminal 200 displays the confirmation result received from the server 100 on the display unit 201 (step S1027). The administrator can confirm the current guidance status of the robot by visually checking the confirmation result displayed on the display unit 201.

  In this way, in this system, by performing the above processing, it is possible to guide the guide by each content provided in a plurality of areas with one robot. Can be reduced. Furthermore, since the server 100 manages whether the robot is guiding or not by updating the area management data 1013, it is possible to grasp the current guidance status from the administrator terminal 200 in a timely manner.

  FIG. 11 is an image diagram showing an example of a scene in which the content service providing process shown in FIG. 10 is executed. As shown in FIG. 11, for example, the robot 300 arranged at the reception corner of an event venue guides the guide CR along a predetermined route (in the order of corner C → corner B → corner A → reception corner). Therefore, when moving to a range in which short-distance communication with the wireless device 400 at the corner C is possible, the content of the corner is received from the server 100 and guidance for the exhibition DS is started. When the guidance is completed, the process moves to the next corner B, and similarly starts guidance for the exhibit DS at that corner. When all the guidance is completed in this way, the vehicle self-propels and returns to the original position, and waits until the next guide comes. The control unit 310 of the robot 300 determines whether or not the battery is less than a certain value. If the battery is less than the certain value, the controller 310 determines that charging is necessary, and self-runs itself to the charging device. Charging may be started.

  Also, as shown in FIG. 12, if a large display or screen SC is provided in the area, and these are provided with the same function as the wireless device 400, the content displayed on the LCD touch panel of the robot 100 is displayed in a large size. It may be transmitted and displayed on a display or screen SC. Even if the guide is a large number of people, it is possible to properly guide each. As described above, in the present embodiment, since the processing as described above is executed, the robot can be presented efficiently and the cost burden can be reduced.

  In the above example, the case where one robot 300 outputs and guides content in a plurality of areas has been described. However, it may be desirable not only to provide a plurality of contents by a single robot, but also to change the contents to be provided according to changes in the surrounding environment of the robot. Below, the case where the content provided according to the detection result of a sensor is changed as an example is demonstrated.

  FIG. 13 is a diagram showing a functional configuration of the robot content service system 2000. As shown in FIG. 13, the robot content service system 2000 includes a server 500, an administrator terminal 600, a robot 700, a terminal 800, a sensor 900A, and a wireless device 900B. In the following, it is assumed that the content is provided by the server 500, but it may be configured by a cloud as in the previous embodiment.

  Similarly to the previous embodiment, the server 500 and the administrator terminal 600 are connected by the communication line network N1, and the server 100, the robot 700, and the terminal 800 are connected by the communication line network N2. Further, the sensor 900A and the wireless device 900B are in an environment in which near field communication is possible within a predetermined range n of the area where the wireless device 900B is installed.

  As in the previous embodiment, the server 500 is a computer having a general configuration as hardware, and is a device that manages content provided by the present system.

  FIG. 14 is a block diagram illustrating a functional configuration of the server 500. As illustrated in FIG. 14, the server 500 includes a storage unit 501, a detection information collection unit 502, an abnormality determination unit 503, a first communication unit 504, a second communication unit 505, and a control unit 506. Configured.

  The storage unit 501 is composed of a storage device such as an HDD, and stores various data used in this system.

  FIG. 15 is a diagram illustrating an example of data stored in the storage unit 501. As illustrated in FIG. 15, the storage unit 501 stores notification content management data 5011, detection unit management data 5012, and notification destination management data 5013.

  FIG. 16 is a diagram illustrating an example of the notification content management data 5011. As shown in FIG. 16, the notification content management data 1011 includes a content ID for identifying the content provided by the robot 700, a detection unit ID for identifying the sensor 900A that has triggered the content, and A notification condition indicating a condition for providing the content, content acquisition data for acquiring the content from the robot 700, and content data indicating the substance of the content are stored in association with each other. In FIG. 16, for example, when a sensor with a detection unit ID of SS001 satisfies the notification condition X1, the content with the content ID of SC001 is provided, and the content acquired by the content acquisition data Y1 is the content data Z1, Z′1. It is shown that. The notification condition is, for example, that when the sensor 900A is a thermometer provided in a kitchen, the number of times that the temperature exceeds a predetermined threshold is equal to or greater than a certain number of times. The data is, for example, a command for capturing an image of a space near the kitchen with a camera and storing the image. The content Z1 and Z′1 acquired in this way are stored in the notification content management data 5011. The content ID and notification conditions of the notification content management data 5011 are registered by the administrator terminal 600. The notification content management data 5011 is stored for each user who contracts and uses this system.

  FIG. 17 is a diagram illustrating an example of the detection unit management data 5012. As shown in FIG. 17, the detection unit management data 5012 includes a detection unit ID for identifying the sensor 900A, a detection date and time by the sensor, a measurement value by the sensor, and a threshold value indicating a notification condition by the sensor. It is stored in association. In FIG. 17, for example, it is shown that the sensor having the detection unit ID SS001 detected the measurement values m1 and m2 at 00:00 on July 1, 2016, and 0:05:00 on the same day. . In this example, measurement values are obtained at intervals of 5 minutes. In addition, a threshold value α1 for satisfying the notification condition is determined, and the notification destination is notified when the number of times the measured value exceeds the threshold value is equal to or greater than a predetermined number. The detection unit management data 5012 is stored for each place where the sensor 900A is installed. In FIG. 17, it can be seen that the detection unit management data 5012 is stored for the kitchen on the first floor.

  FIG. 18 is a diagram illustrating an example of the notification destination management data 5013. As illustrated in FIG. 18, the notification destination management data 5013 stores a user ID for identifying a user who is a notification destination, a notification destination of the user, and a notification method for the user in association with each other. . FIG. 18 shows that the notification destination of the user whose user ID is U0001 is T001 and the notification method is mail. An e-mail address may be mentioned as the notification destination. The notification destination management data 5013 is registered in advance when the system is contracted or used. Next, returning to FIG. 14, each unit after the detection information collection unit 502 will be described.

  The detection information collection unit 502 registers measurement information including the detection unit ID, the detection date and time, and the measurement value transmitted from the sensor 900A in the detection unit management data 5012. The measurement information is information obtained when actual measurement other than the threshold value in the detection unit management data 5012 is performed.

  The abnormality determination unit 503 compares the measurement value of the measurement information registered by the detection information collection unit 502 with the threshold value of the detection unit management data 5012 to determine whether the measurement value exceeds the threshold value. If it is determined that the measured value is exceeded, the sensor 900 determines that an abnormality has been detected, and notifies the administrator terminal 600 of the determination result.

  The first communication unit 504 is a processing unit that communicates with the administrator terminal 600 via the communication network N1 to transmit and receive various types of information.

  The second communication unit 505 is a processing unit that wirelessly communicates with the robot 700 via the wireless communication network N2 to transmit and receive various types of information.

  The control unit 506 is a processing unit that controls the operations of the above-described units that constitute the server 500. Specific operation of the server 500 will be described later with reference to a sequence diagram. Next, returning to FIG. 13, the administrator terminal 600 will be described.

  As in the previous embodiment, the administrator terminal 600 is a computer having a general configuration as hardware, and is a terminal operated by an administrator of the system.

  FIG. 19 is a block diagram illustrating a functional configuration of the administrator terminal 600. As illustrated in FIG. 19, the administrator terminal 600 includes a display unit 601, an input unit 602, a registration analysis unit 603, a first communication unit 604, and a control unit 605.

  The display unit 601 is composed of a display device such as an LCD, for example, and displays various information provided by the present system, such as abnormality determination results and detection information received from the server 500.

  The input unit 602 includes, for example, an input device such as a keyboard, and accepts input of various information necessary for the system, such as an analysis operation regarding the result of the abnormality determination and detection information.

  The registration analysis unit 603 receives the analysis operation input from the input unit 602, and analyzes the result of abnormality determination and detection information. As an example of the above analysis, for example, when an analysis period designation, user ID, and measurement information are input from the input unit 602, the number of times determined to be abnormal in the period is totaled, and in which time zone an abnormality is detected. An analysis based on past data is performed for each user such as whether the number of times of determination is large.

  The first communication unit 604 is a processing unit that communicates with the server 500 via the communication network N1 to transmit and receive various types of information.

  The control unit 605 is a processing unit that controls the operations of the above-described units constituting the administrator terminal 600. Specific operations of the administrator terminal 600 will be described later with reference to a sequence diagram. Next, returning to FIG. 13, the robot 700 will be described.

  The robot 700 is a robot that can communicate with the user as in the previous embodiment.

  FIG. 20 is a block diagram illustrating a functional configuration of the robot 700. As illustrated in FIG. 20, the robot 700 includes a storage unit 701, an imaging unit 702, a detection unit 703, a sound conversion unit 704, an audio output unit 705, a content acquisition unit 706, a drive unit 707, 2 communication unit 708, short-range communication unit 709, and control unit 710. Since the components other than the content acquisition unit 706 are the same as those in the previous embodiment, the description thereof will be omitted here, and the content acquisition unit 706 will be described.

  The content acquisition unit 706 reads a command for acquiring content received from the server 500, generates designated content data, and transmits the generated content data to the server 500. As the above-mentioned command, for example, if the number of times the temperature near the kitchen exceeds the threshold value is more than a certain number of times, there is a possibility that a fire has occurred, so coordinate parameters specifying the imaging range in the kitchen space, There is content acquisition data including an imaging execution command. A specific operation of the robot 700 will be described later with reference to a sequence diagram. Next, returning to FIG. 13, the terminal 800 will be described.

  A terminal 800 is a terminal (for example, a mobile terminal such as a smartphone or a tablet terminal) used by a user of this system.

  FIG. 21 is a block diagram showing a functional configuration of terminal 800. As illustrated in FIG. 21, the terminal 800 includes an input display unit 801, a content reception unit 802, an instruction transmission unit 803, a second communication unit 804, and a control unit 805.

  The input display unit 801 is configured with, for example, a touch panel, and displays content received from the server 500 and receives an operation instruction input to the robot 700 that provides the displayed content.

  The content receiving unit 802 displays the content received from the server 500 on the input display unit 801.

  The instruction transmission unit 803 generates a command including the operation instruction input from the input display unit 801 and transmits the command to the server 500.

  The second communication unit 804 is a processing unit that wirelessly communicates between the terminal 800 and the server 500 to transmit and receive various types of information.

  The control unit 805 is a processing unit that controls the operations of the above-described units constituting the terminal 800. Specific operations of the terminal 800 will be described later with reference to a sequence diagram. Next, the sensor 900A and the wireless device 900B will be described.

  The sensor 900A is various sensors that can output the measurement information. The configuration of the sensor 900A is not particularly shown because it is a general configuration having a control unit such as an IC chip, but for example, an open / close sensor installed at a front door, a temperature sensor installed in a kitchen, and installed on a wall surface There is a vibration sensor. As the sensor 900A, various conventionally known sensors can be used.

  The wireless device 900B is a device that relays communication between the sensor 900A and the server 500. Although the configuration of the wireless device 900B is not particularly shown, for example, a conventionally known IoT gateway can be used. Specific operations of the sensor 900A and the wireless device 900B will be described later with reference to sequence diagrams. Next, processing performed in this system will be described.

  FIG. 22 is a sequence diagram showing a processing procedure of another content service providing process performed in this system. As shown in FIG. 22, in another content service providing process, the sensor 900A acquires detection information and transmits it to the server 500 via the wireless device 900B (steps S901 and S902). The information transmitted as the detection information is information including the detection unit ID, detection date / time, and measurement value of the sensor 900A. In the following, one sensor 900A is described. However, when the sensor 900A is installed in various places, the detection information is transmitted from all of them.

  Upon receiving the detection information from the sensor 900A, the detection information collection unit 502 of the server 500 accesses the detection unit management data 5012 using the detection unit ID included in the detection information as a key, and records the detection unit ID in the record including the detection unit ID. The detection information is registered as measurement information (S2203). Since the server 500 receives detection information from the sensor 900A at any time (for example, at intervals of 30 seconds), measurement information is accumulated in time series as shown in FIG.

  The abnormality determination unit 503 of the server 500 compares the measurement value stored in the detection unit management data 5012 with a threshold corresponding to the measurement value, and determines whether the sensor 900A has detected an abnormality ( Step S2204). The determination of the abnormality may be made on the basis of whether or not the measured value exceeds a threshold value, and whether or not the difference between the measured value and the threshold value is equal to or greater than a certain value.

  If the abnormality determination unit 503 determines that the sensor 900A has not detected an abnormality (step S2203; No), the abnormality determination unit 503 returns to step S2203 and continues collecting detection information. On the other hand, when it is determined that the sensor 900A has detected an abnormality (step S2203; Yes), the abnormality determination unit 503 notifies the administrator terminal 600 that the sensor 900A has detected an abnormality (step S2205). The notified information includes measurement information of the sensor 900. The registration analysis unit 603 of the administrator terminal 600 displays the information received from the server 500 on the display unit 601 (step S2230). By checking this display, the administrator can grasp what abnormality has occurred in which sensor.

  The abnormality determination unit 503 of the server 500 further determines whether or not the measurement information satisfies a notification condition (step S2206). The state satisfying the notification condition is, for example, a case where the number of times the temperature of the temperature sensor exceeds a predetermined threshold becomes a certain number or more.

  If the abnormality determination unit 503 determines that the measurement information does not satisfy the notification condition (step S2206; No), the abnormality determination unit 503 returns to step S2203 and continues collecting detection information. On the other hand, when the abnormality determining unit 503 determines that the measurement information satisfies the notification condition (step S2206; Yes), the notification content is set using the detection unit ID included in the measurement information registered in step S2203 as a key. The corresponding content acquisition data is read from the management data 5011 and transmitted to the robot 700 (step S2207). The content acquisition data is, for example, a command for capturing an image of a space near the kitchen with a camera and storing the image.

  The content acquisition unit 706 of the robot 700 executes the command received from the server 500 to acquire content (step S2208), stores the obtained data in the storage unit 701, and transmits the data to the server 500 (step S2209). ).

  The abnormality determination unit 503 of the server 500 stores the content (for example, content Z1) received from the robot 700 in the notification content management data 5011 (step S2210), and uses the user ID corresponding to the stored notification content management data 5011 as a key. The corresponding notification destination and notification method are read from the notification destination management data 5013 and determined (step S2211). The abnormality determination unit 503 transmits the content to the determined notification destination using the determined notification method (step S2212). In this example, the terminal 800 is registered as a notification destination.

  The content receiving unit 802 of the terminal 800 displays the content received from the server 500 on the input display unit 801 (step S2213). For example, the content receiving unit 802 reproduces a moving image captured around the sensor 900 </ b> A received from the server 500 and displays it on the input display unit 801.

  When the input display unit 801 of the terminal 800 receives an input of an operation instruction for the content from the user (step S2214), the instruction transmission unit 803 transmits the operation instruction to the server 500 (step S2215).

  FIG. 23 is a diagram illustrating an example in which an operation instruction is transmitted from the terminal 800 to the content acquired by the robot 700. In FIG. 23, in step S2208, the robot 700 acquires the content M according to the command (in this example, acquires data obtained by imaging the vicinity of the sensor that detected the abnormality), and the content receiving unit 803 of the terminal 800 acquires the content M. A state of display on the input display unit 801 is shown. At this time, the content receiving unit 803 displays a key for receiving an instruction for the content together with the content on the input display unit 801. For example, a button B1 for reproducing the content, a button B2 for inputting an operation instruction for the robot 700, and a button B3 for inputting another operation instruction for the terminal 800 are displayed.

  When the abnormality determination unit 503 of the server 500 receives the operation instruction as the next instruction from the terminal 800, it analyzes the instruction content, generates a command for the robot 700 including the instruction (step S2216), and generates the generated command. It transmits to the robot 700 (step S2217). Examples of the generated command include a command for changing an imaging range so as to image a stove in the vicinity of the kitchen, or enlarging the periphery of the stove.

  The content acquisition unit 706 of the robot 700 acquires content according to the above instruction received from the server 500 (step S2218), and transmits the acquired content to the server 500 (step S2219).

  The abnormality determination unit 503 of the server 500 stores the content (for example, content Z1 ′) received from the robot 700 in the notification content management data 5011 (step S2220), and stores it in the terminal 800 that is the notification destination of the user determined in step S2211. The content is transmitted (step S2221).

  The content receiving unit 802 of the terminal 800 displays the content received from the server 500 on the input display unit 801 (step S2222). When the input display unit 801 of the terminal 800 receives an input of an end instruction for the content from the user (step S2223), the instruction transmission unit 803 transmits the end instruction to the server 500 (step S2224). When the user confirms the content and determines that there is no abnormality, for example, the end of content provision obtained by operating the button B3 for inputting other operation instructions shown in FIG. Is a command for instructing.

  Upon receiving the end instruction from the terminal 800, the abnormality determination unit 503 of the server 500 analyzes the instruction content, generates a command for the robot 700 including the end instruction (step S2225), and sends the generated command to the robot 700. Transmit (step S2226).

  The content acquisition unit 706 of the robot 700 ends the content acquisition operation in accordance with the end instruction received from the server 500 (step S2227), and transmits an acquisition completion notification to the server 500 (step S2228). Ending the content acquisition operation is, for example, an operation in which the robot 700 stands by in a charging device (not shown).

  Upon receiving the acquisition completion notification from the robot 700, the abnormality determination unit 503 of the server 500 transmits the acquired content (eg, content Z1, Z1 ′) and the registered measurement information to the administrator terminal 600 along with the notification. (Step S2229). The registration analysis unit 603 of the administrator terminal 600 displays the content and measurement information received from the server 500 on the display unit 601 (step S2231), analyzes the abnormality determination result, and displays the result (step S2231). S2232). As the analysis, there are tabulation of the number of abnormality determinations in a predetermined period and tabulation of the number of abnormality determinations for each time zone.

  FIG. 24 is an image diagram when the present system is applied to a user's living space. As shown in FIG. 24, based on the detection information of various sensors 900A provided in each area constituting the living space, the above processing is executed and when there is an abnormality or when the notification condition is met. Sends the video content to the user for notification, and asks for instructions on what to do. By confirming the content, the user can confirm the presence / absence and status of the abnormality even when he / she is away.

  In this way, in this system, as shown in FIG. 25, even when the user goes out of the living space and goes away, the robot plays the role of a guard dog and monitors the living space instead of the user. When the sensor detects an abnormality, the user can be notified through the server together with the content indicating the situation.

  Note that each process performed by the server, the administrator terminal, the robot, the wireless device, and the like is actually realized by executing a program installed therein. The program may be provided by being incorporated in advance in a ROM or the like, or may be provided by being recorded on a recording medium in a file in an installable format or an executable format, or distributed.

1000 Robot content service system 100 Server 101 Storage unit 1011 Content management data 1012 Wireless device management data 1013 Area management data 102 Area determination unit 103 Content providing unit 104 First communication unit 105 Second communication unit 106 Control unit 200 Administrator terminal 201 Display Unit 202 input unit 203 registration monitoring unit 204 first communication unit 205 control unit 300 robot 301 storage unit 302 imaging unit 303 detection unit 304 sound conversion unit 305 audio output unit 306 determination unit 307 drive unit 308 second communication unit 309 near field communication Unit 310 control unit 400 wireless device 401 storage unit 402 short-range communication unit 403 control unit 2000 robot content service system 500 server 501 storage unit 5011 notification content management data 5012 detection unit management data 5 013 Notification destination management data 502 Detection information collection unit 503 Abnormality determination unit 504 First communication unit 505 Second communication unit 506 Control unit 600 Administrator terminal 601 Display unit 602 Input unit 603 Registration analysis unit 604 First communication unit 605 Control unit 700 Robot 701 Storage unit 702 Imaging unit 703 Detection unit 704 Sound conversion unit 705 Audio output unit 706 Content acquisition unit 707 Drive unit 708 Second communication unit 709 Short range communication unit 710 Control unit 800 Terminal 801 Input display unit 802 Content reception unit 803 Instruction Transmission unit 804 Second communication unit 805 Control unit 900A Sensor 900B Wireless device N1, N2 Communication network.

Claims (5)

A content service providing system having an autonomous mobile body that acquires content via a wireless device,
The wireless device is provided for each area,
A wireless device near field communication unit capable of communicating within a predetermined range;
A wireless device control unit that transmits identification information of the wireless device to the autonomous mobile body in the predetermined range,
The autonomous mobile body is
A mobile short-range communication unit capable of communicating with the wireless device in the predetermined range;
A determination unit that determines whether or not the device can communicate within the predetermined range by movement by the drive unit;
When it is determined that communication is possible within the predetermined range, mobile unit control that acquires and executes content for each area corresponding to the predetermined range stored in advance in the storage unit via the wireless communication unit And
A content service providing system comprising: The storage unit stores the content for each area in association with the status indicating whether or not the autonomous mobile body is executing the content,
The mobile unit control unit confirms that the content of the next area is not being executed by another autonomous mobile unit, and when the content of the next area is not being executed by another autonomous mobile unit, the driving unit To move to the next area and execute the contents of the next area,
The content service providing system according to claim 1. The mobile control unit executes the preliminary content stored in the storage unit in advance when the content of the next area is being executed by the other autonomous mobile body.
The content service providing system according to claim 2. A content service providing system having an autonomous mobile body that acquires content based on detection information detected by a detection unit,
The detector is
Provided for each area, the abnormal information obtained as the detection information is sent to the server via the network,
The server
A detection information collecting unit that receives the abnormality information from the detection unit and stores the abnormality information in a storage unit;
Based on the abnormality information, acquisition data for acquiring content corresponding to the detection unit is transmitted to the autonomous mobile body via the network, and content corresponding to the detection unit is acquired from the autonomous mobile body. And an abnormality determining unit that transmits the acquired content to a terminal that is a predetermined notification destination,
The autonomous mobile body is
A content acquisition unit that acquires content corresponding to the detection unit based on the acquisition data transmitted from the server and transmits the acquired content to the server when the detection unit transmits the abnormality information When,
A content service providing system comprising: The abnormality determination unit, based on an operation instruction for the autonomous mobile body based on the content received from the terminal, acquires acquisition data for acquiring content corresponding to the detection unit to the autonomous mobile body. Transmitting via the network, acquiring the content content obtained by the acquisition data for the next acquisition from the autonomous mobile body, and transmitting the acquired content to the terminal;
The content service providing system according to claim 4.

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