JP2018055445A - Vehicle operation management system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable an operator to promptly determine a driver's state by making it possible to transmit sufficient information from a vehicle to an operation management center when a driver is abnormal. A vehicle operation management system (1) including a vehicle side management device (2) and a center side management device (3) arranged in an operation management center, wherein the vehicle side management device (2) is provided. , The image acquisition unit (10) that acquires the driver's image, the driver's condition determination unit (10) that determines whether the driver's condition is abnormal, and the vehicle information and the driver's image are low in normal times. The resolution video information is transmitted to the center side management device (3), and when the driver status is abnormal, the vehicle information and the high resolution video information of the driver image are transmitted to the center side management device (3). The center side management device (3) is provided with an information transmitting unit (10) for transmitting to, and an information receiving unit (26) for receiving vehicle information and low-resolution or high-resolution video information of the driver's image. .. [Selection diagram] Fig. 2

Description

  The present invention relates to a vehicle operation management system.

  In Patent Document 1, the degree of dozing of the driver during driving is determined, the driver is awakened by the awakening means according to the determined degree of dozing, and then the degree of dozing is determined. When the degree of dozing is high, A configuration is described in which an operator of the operation management center calls the driver by telephone and guides the vehicle to a resting place. According to this configuration, it is possible to prevent an accident due to drowsy driving.

  However, in the case of the above configuration, when the driver becomes unconscious during driving, even if the operator calls the driver by telephone, the driver cannot respond, and the operator can quickly determine the driver's abnormality. It may not be possible. In such a case, in order for an operator to monitor information in the vehicle, it is necessary to mount a device such as a camera and a microphone and a communication device that transmits image information, audio information, and the like to the operation management center. is there.

  Patent Document 2 describes an operation management system in which a vehicle is provided with a camera, a microphone, a communication device, and the like, and information is communicated between the vehicle and an operation management center. In this system, simple information is normally sent to the operation management center via a low-speed line, and when a driver malfunctions, it is switched to a dedicated line and detailed data is sent in real time. It is comprised so that it may determine.

JP 2003-123198 A JP-A-11-195198

  However, since the configuration described in Patent Document 2 only increases the speed and quality of the communication line, there is a possibility that sufficient information cannot be obtained when the operator determines the state of the driver.

  An object of the present invention is to provide a vehicle operation management system that can transmit sufficient information from a vehicle to an operation management center when a driver is in an abnormal state, and an operator can quickly determine the state of the driver. It is to provide.

  The invention of claim 1 includes a vehicle-side management device (2) mounted on a vehicle, and a center-side management device (3) disposed in the operation management center so as to be communicable with the vehicle-side management device (2). The vehicle side management device (2) includes a vehicle information acquisition unit (10) that acquires vehicle information, and an image acquisition unit (10) that acquires an image of a driver. A biometric information acquisition unit (10) that acquires biometric information of the driver, a driver state determination unit (10) that determines whether or not the state of the driver is abnormal based on the driver image and biometric information, In normal times, the vehicle information and low-resolution video information of the driver's image are transmitted to the center side management device (3). When the driver's state is abnormal, the vehicle information and the driver's image With high resolution video information An information transmission unit (10) that transmits to the center management device (3), and the center management device (3) has a low resolution of the vehicle information and the driver image from the vehicle management device (2). Alternatively, an information receiving unit (26) that receives high-resolution video information, an information display unit (26) that displays the vehicle information and video information of the driver's image, and an operator of the operation management center manages the vehicle-side management. The apparatus includes a communication unit (26) that communicates with the driver of the vehicle via the device (2).

The functional block diagram which shows the whole schematic structure of the vehicle operation management system which shows 1st Embodiment. Flow chart explaining control of vehicle operation management system The flowchart which shows 2nd Embodiment and demonstrates control of a vehicle operation management system The flowchart which shows 3rd Embodiment and demonstrates control of a vehicle operation management system The flowchart which shows 4th Embodiment and demonstrates control of a vehicle operation management system

(First embodiment)
Hereinafter, a first embodiment will be described with reference to FIGS. 1 and 2. As shown in FIG. 1, a vehicle operation management system 1 according to this embodiment is a system that manages the operation of one or more vehicles, and is distributed to a vehicle-side management device 2 mounted on each vehicle and an operation management center. The center side management device 3 is provided. The vehicle-side management device 2 and the center-side management device 3 are communicably connected via a wireless communication network that is a public line network, for example, a mobile phone network 4.

  The vehicle-side management device 2 includes a camera 5, a biological sensor 6, a microphone 7, a speaker 8, a communication unit 9, a driver management ECU 10, a GPS receiver 11, a radar 12, and travel state sensors. 13, a map data storage unit 14, a speaker 15, a display device 16, a travel management ECU 17, a vehicle exterior speaker 18, and a vehicle control device 19.

  The camera 5 captures the driver's driving posture, face, etc., and outputs the captured driver image to the driver management ECU 10. The biometric sensors 6 are composed of various sensors that detect biometric information such as a driver's pulse, blood pressure, electroencephalogram, and electrocardiogram, and output the detected biometric information of the driver to the driver management ECU 10. The microphone 7 inputs a voice emitted by the driver and converts it into a voice signal, and outputs the converted voice signal to the driver management ECU 10. The speaker 8 inputs sound signals such as voice and music output from the driver management ECU 10 and outputs sounds such as voice and music.

  The communication unit 9 has a function of performing wide-area communication connected to a public line network, for example, the mobile phone network 4, and communicates with the center side management device 3 of the operation management center via the mobile phone network 4 to transmit and receive calls and data. Etc. can be executed.

  The driver management ECU 10 inputs (that is, acquires) the driver image from the camera 5 and the driver's biological information from the biological sensors 6, determines the driver's state based on the input information, and the driver A function of determining whether or not driving of the vehicle has become difficult based on the determination result of the state. When the driver management ECU 10 determines that driving of the vehicle has become difficult, information indicating that the driving of the vehicle has become difficult, information on the determination result of the driver state, and video information of the driver image Then, the driver's biological information, vehicle information acquired as described later, and the like are transmitted to the center-side management device 3 via the communication unit 9. In this case, high-resolution video information is transmitted as the video information of the driver image. Further, when high-resolution video information is transmitted in this way (that is, when there is an abnormality), the communication speed of the communication line (that is, the mobile phone network 4) is automatically switched at high speed and transmitted. It is preferable.

  During normal times, that is, when it is determined that it is not difficult for the driver to drive the vehicle, the driver management ECU 10 displays the low-resolution video information of the driver image and the vehicle information on the center side. It is configured to transmit to the management apparatus 3 at set time intervals (that is, periodically). In this case, the data capacity of the information combining the low-resolution video information and the vehicle information is much smaller than the data capacity of various information transmitted when the above driving becomes difficult. It is configured. In addition, when transmitting the low-resolution video information (that is, at the normal time), the communication speed of the communication line (that is, the mobile phone network 4) is automatically switched to a low speed and transmitted. preferable.

  Further, the driver management ECU 10 can make a call with an operator who operates the center management device 3 of the operation management center via the communication unit 9 and the mobile phone network 4 by using the microphone 7 and the speaker 8 by the driver. It is configured as follows. When the driver management ECU 10 receives a stop command signal for stopping the vehicle transmitted from the center management device 3 (that is, an operator) of the operation management center, the driver management ECU 10 transmits the stop command signal to the travel management ECU 17. The vehicle can be stopped. The driver management ECU 10 has functions as a vehicle information acquisition unit, an image acquisition unit, a biological information acquisition unit, a driver state determination unit, an information transmission unit, and a voice information acquisition unit.

  The GPS receiver 11 detects the current position of the vehicle (for example, latitude / longitude information) based on the received GPS signal, and transmits information on the detected current position to the travel management ECU 17. The radar 12 detects an obstacle or the like ahead of the vehicle, and transmits the detected obstacle information (for example, distance information) to the travel management ECU 17. The traveling state sensors 13 are vehicle information indicating the current state of the vehicle (for example, current position, travelable distance, engine state, various sensor state of the vehicle, tire state, automatic driving enabled state, vehicle speed, accelerator Information, such as the degree of opening, braking operation amount, acceleration, steering operation amount, lighting state of various lights, lighting state of warning light, etc.), and the detected vehicle information is used as the travel management ECU 17 Send to.

  The map data storage unit 14 is composed of, for example, a semiconductor memory, a hard disk, a DVD, or the like, and uses map data (for example, road map data and speed limit data, terrain data, facility data, and map matching data throughout Japan) for navigation functions. , Voice data for route guidance, etc.) are stored. The travel management ECU 17 can read the map data in the map data storage unit 14. Then, the travel management ECU 17 outputs voices of various messages, warning sounds, and the like from the speaker 15, and displays a map, a guide route, the current position of the vehicle, various messages, and the like on the display device 16. The display device 16 is constituted by a display device provided on the instrument panel. Furthermore, the travel management ECU 17 is configured to output various message voices, warning sounds, and the like to the outside of the vehicle via the vehicle speaker 18.

  In addition, when the travel management ECU 17 receives the destination information and the automatic driving signal from the driver management ECU 10, the travel management ECU 17 calculates a guide route from the current position to the destination and guides the calculated guide route (that is, navigation). Function). In addition, the travel management ECU 17 is configured to be able to stop the vehicle by driving and controlling an accelerator, a brake, and the like of the vehicle via the vehicle control device 19 in order to stop the vehicle. In the case of this configuration, the travel management ECU 17 has a function as a vehicle stop unit. The travel management ECU 17 also sends the current position information, obstacle information, vehicle information, map data, and the like received from the GPS receiver 11, the radar 12, the travel state sensors 13, and the map data storage unit 14 to the driver management ECU 10. Configured to send.

  The center management device 3 of the operation management center includes a display device 21, an input device 22, a microphone 23, a speaker 24, a communication unit 25, and a control device 26. The display device 21 is configured by, for example, a liquid crystal display capable of color display, an organic EL display, or the like. The input device 22 includes a keyboard, a mouse, and the like. The microphone 23 and the speaker 24 perform the input of the uttered voice and the output of the received voice when the operator of the operation management center is talking.

  The communication unit 25 has a function of performing wide area communication connected to a public line network such as the cellular phone network 4, and communicates with the vehicle-side management device 2, other information terminals, and the like via the cellular phone network 4. Send and receive.

  During normal times, that is, when it is not difficult for the driver to drive the vehicle, the control device 26 periodically receives low-resolution video information of the driver image and vehicle information from the vehicle-side management device 2. The received information is displayed on the display device 21. Then, the operator of the operation management center visually checks each information displayed on the display device 21 and monitors whether the driver is driving the vehicle normally.

  When the vehicle-side management device 2 detects that it is difficult for the driver to drive the vehicle, the vehicle-side management device 2 displays information indicating that the vehicle has become difficult to drive, and the driver status. Information on the determination result, high-resolution video information of the driver image, biological information of the driver, information on the current position of the vehicle, vehicle information, and the like are received, and each received information is displayed on the display device 21. To do. The operator of the operation management center can easily recognize that the driver can no longer drive the vehicle, that is, that an abnormality has occurred by visually recognizing the information displayed on the display device 21. By using the speaker 24, it is possible to talk with the driver via the communication unit 25, the mobile phone network 4, and the vehicle side management device 2. As a result, the operator can quickly determine the abnormal state of the driver. In the case of this configuration, the control device 26 includes functions as an information reception unit, an information display unit, and a call unit.

  Further, when the operator determines that it is better to stop the vehicle, the control device 26 transmits a stop command signal to the vehicle-side management device 2 by operating the input device 22 of the center-side management device 3. Thus, the vehicle can be stopped. In this case, the control device 26 has a function as a stop command transmission unit. Furthermore, if the operator loses consciousness and determines that the driver needs to be rescued immediately, he or she can call the fire department to arrange for an ambulance, or call a medical institution or police. It is possible to

  Next, the control operation of the vehicle side response device 2 and the center side management device 3 will be described with reference to FIG. First, in step S10 of FIG. 2, the driver management ECU 10 of the vehicle-side management device 2 performs driver state information, that is, video information of a driver image from the camera 5 and driver information from the biosensors 6. Biological information such as an electroencephalogram, an electrocardiogram, and blood pressure, and vehicle information (for example, information on the current position of the vehicle from the GPS receiver 11 and vehicle information from the running state sensors 13) are acquired. Then, it progresses to step S20, and driver | operator management ECU10 of the vehicle side management apparatus 2 transmits the said acquired vehicle information to the center side management apparatus 3 as information transmitted at normal time.

  And it progresses to step S30 and driver management ECU10 of the vehicle side management apparatus 2 judges whether the state of a driver is abnormal based on the information on the state of the driver acquired by said step S10. In this case, for example, when the driver is in a state close to a drowsy driving or a state in which the driver is not conscious, the vehicle is determined to be in an abnormal state in which the vehicle cannot be driven. When the driver state is not abnormal in step S30 (NO), the process proceeds to step S100, and the driver management ECU 10 of the vehicle-side management device 2 uses the low-resolution video of the acquired driver image as information to be transmitted during normal operation. Information (for example, information of about 300,000 pixels) is transmitted to the center side management apparatus 3. In this case, the low-resolution video information is transmitted with the communication speed of the communication line (that is, the mobile phone network 4) set to a low speed.

  In step S30, when the driver is in an abnormal state (YES), the process proceeds to step S40. In step S40, the driver management ECU 10 of the vehicle-side management device 2 transmits information indicating that the driver's state is abnormal as information to be transmitted in the event of an abnormality, and high-resolution video information (that is, the acquired driver image). , High-resolution video information whose resolution is higher than that of the video information transmitted at normal time (for example, information of about 3 to 5 million pixels) is transmitted to the center-side management device 3. In this case, the high-resolution video information is transmitted by switching the communication speed of the communication line (that is, the mobile phone network 4) to high speed.

  In the present embodiment, in step S40, the driver management ECU 10 is configured to transmit information indicating that the driver's state is abnormal to the travel management ECU 17. As a result, the travel management ECU 17 displays a message notifying the driver that an abnormality has occurred on the display device 16, outputting the sound or warning sound from the speaker 15, A message or the like for notifying that the driver is in an abnormal state is output from the speaker 18 outside the vehicle by voice or warning sound.

  Subsequently, the process proceeds to step S50, and the control device 26 of the center side management device 3 of the operation management center performs various types of information transmitted from the vehicle side corresponding device 2, that is, the low resolution video information of the driver image in normal times. The vehicle information is received, and the received various information is displayed on the display device 21. Further, when the driver's state becomes abnormal, the control device 26 of the center side management device 3 confirms that various types of information transmitted from the vehicle side corresponding device 2 at the time of abnormality, that is, driving of the vehicle is difficult. The received information, the information on the judgment result of the state of the driver, the high-resolution video information of the driver image, the biological information of the driver, the information on the current position of the vehicle, the vehicle information, etc. Is displayed on the display device 21. In step S50, the operator of the operation management center monitors the state of the driver in the vehicle based on viewing various information displayed on the display device 21.

  Next, the process proceeds to step S60, and the operator of the operation management center determines whether or not the state of the driver is abnormal by the above monitoring. If it is determined that the driver is not in an abnormal state (NO), the process returns to step S10 to repeatedly execute the above-described processing.

  When it is determined in step S60 that the driver is in an abnormal state (YES), the process proceeds to step S70, where the operator of the operation management center displays various information displayed on the display device 21, that is, driving of the vehicle. Information indicating that it has become difficult, information on the determination result of the driver state, high-resolution video information of the driver image, biological information of the driver, information on the current position of the vehicle, vehicle information, etc. Based on the above, it is determined whether or not the driver is in a state where the vehicle needs to be urgently stopped.

  Here, when the vehicle is not in an emergency stop state (NO), the operation proceeds to step S110, and the operation management center operator uses the microphone 23 and the speaker 24 of the center-side management device 3 to communicate with the communication unit 25, A call is made to the driver in the vehicle via the mobile phone network 4 and the vehicle side management device 2, that is, contact is made by voice. Thereafter, the operator of the operation management center is configured to appropriately perform necessary measures while talking with the driver in the vehicle.

  If it is determined in step S70 that the vehicle needs to be urgently stopped (YES), the process proceeds to step S80, and the operator of the operation management center operates the input device 22 of the center side management device 3. Thus, a stop command signal for emergency stop of the vehicle is transmitted to the vehicle-side management device 2 of the vehicle.

  Thereafter, the process proceeds to step S90, where the driver management ECU 10 of the vehicle management device 2 receives the stop command signal from the center management device 3, and transmits this stop command signal to the travel management ECU 17. As a result, the travel management ECU 17 stops the vehicle by driving and controlling the vehicle's accelerator, brake, and the like via the vehicle control device 19. Thereafter, the process proceeds to step S110, and the operator of the operation management center is configured to appropriately perform necessary measures while talking with the driver in the vehicle (that is, while making contact with voice).

  In this embodiment having such a configuration, the vehicle-side management device 2 normally transmits vehicle information and low-resolution video information of the driver image to the center-side management device 3, and the driver status is When it is abnormal, the vehicle information and the high-resolution video information of the driver's image are transmitted to the center-side management device 3. According to this configuration, during normal times, the amount of data periodically transmitted from the vehicle-side management device 2 to the center-side management device 3 can be reduced, and the communication speed can be set to a low speed, thereby reducing communication costs. it can.

  On the other hand, when the driver state is abnormal, high-resolution video information of the driver image is transmitted to the center-side management device 3 and the communication speed is switched at a high speed, which is sufficient for determining the driver state. Information is transmitted from the vehicle to the operation management center at a high speed, and the operator of the operation management center can view the driver's image with high resolution, so that the driver's state is abnormal quickly and accurately. Can be judged. Thus, the operator can promptly execute a treatment that needs to be performed when the state of the driver is abnormal.

  In the above embodiment, the vehicle management device 2 is configured to transmit the driver's biological information to the center management device 3 when the driver is in an abnormal state. By confirming the biological information, it can be determined more accurately that the state of the driver is abnormal.

  Moreover, in the said embodiment, it comprises so that the stop command signal which stops a vehicle according to operator's operation may be transmitted from the center side management apparatus 3 to the vehicle side management apparatus 2, and the vehicle side management apparatus 2 is center side management. The vehicle is configured to stop when a stop command signal is received from the device 3. According to this configuration, for example, when the driver loses consciousness and cannot drive the vehicle, the vehicle can be stopped urgently by an external operation by the operator of the operation management center. Can be further increased.

(Second Embodiment)
FIG. 3 shows a second embodiment. In addition, the same code | symbol is attached | subjected to the same structure as 1st Embodiment. In the second embodiment, the voice or sound emitted by the driver in the vehicle is converted into a voice signal by the microphone 7 and the converted voice signal is transmitted from the vehicle side corresponding device 2 to the center side management device 3. ing.

  Specifically, Steps S10 to S40 and Step S100 in FIG. 3 execute each process as in the first embodiment. Then, after step S100 is executed, the process proceeds to step S105, where the driver management ECU 10 of the vehicle side management device 2 converts the voice or sound generated by the driver in the vehicle using the microphone 7 as information to be transmitted during normal times. A signal, in this case, an audio signal with low intelligibility (that is, an audio signal having a small data size) is transmitted to the center-side management device 3. In this case, the low-intelligibility audio signal is transmitted with the communication speed of the communication line (that is, the cellular phone network 4) set to a low speed.

  Moreover, after execution of step S40, it progresses to step S45, and driver | operator management ECU10 of the vehicle side management apparatus 2 is the audio | voice which converted the audio | voice, the sound, etc. which a driver emitted in the vehicle with the microphone 7 as information transmitted at the time of abnormality. A signal, in this case, an audio signal with high intelligibility (that is, an audio signal having a large data size) is transmitted to the center side management apparatus 3. In this case, the high-intelligibility audio signal is transmitted by switching the communication speed of the communication line (that is, the cellular phone network 4) at high speed. And each process after step S50 is comprised so that it may perform in substantially the same way as 1st Embodiment.

  In step S50, the control device 26 of the center side management device 3 of the operation management center displays various information transmitted from the vehicle side corresponding device 2 on the display device 21 and is transmitted from the vehicle side management device 2. The voice information is output as voice or sound through the speaker 24. In the case of this configuration, the control device 26 is configured so that the audio information transmitted from the vehicle-side response device 2 can be repeatedly output according to the operator's operation and output with sound or sound via the speaker 24. ing.

  The configuration of the second embodiment other than that described above is the same as the configuration of the first embodiment. Therefore, in the second embodiment, substantially the same operational effects as in the first embodiment can be obtained. In particular, according to the second embodiment, since the voice signal generated by the driver in the vehicle is converted to the voice signal generated by the microphone 7 and transmitted to the center side management device 3, the operator of the operation management center The state of the driver can be determined more accurately. Furthermore, in the second embodiment, when the driver is in an abnormal state, the voice signal or sound generated by the driver in the vehicle is configured to transmit a high-intelligibility audio signal to the center-side management device 3. The operator of the operation management center can more accurately determine whether or not the driver's condition is abnormal.

(Third embodiment)
FIG. 4 shows a third embodiment. In addition, the same code | symbol is attached | subjected to the same structure as 2nd Embodiment. In the third embodiment, when the driver image is transmitted, a video signal of an image obtained by enlarging a part of the driver's face, for example, the eye portion is added and transmitted.

  Specifically, each processing is executed from step S10 to step S40 in FIG. 4 as in the second embodiment. And after execution of step S40, it progresses to step S42 and driver management ECU10 of the vehicle side management apparatus 2 is a part of driver | operator's face from the acquired driver image as information transmitted at the time of abnormality of a driver, For example, high-resolution video information of an image with an enlarged eye part is transmitted to the center-side management device 3. In this case, the high-resolution video information is transmitted by setting the communication speed of the communication line (that is, the mobile phone network 4) to be high. And each process after step S45 is comprised so that it may be performed substantially the same as 2nd Embodiment.

  The configuration of the third embodiment other than that described above is the same as the configuration of the second embodiment. Therefore, in the third embodiment, substantially the same operational effects as in the second embodiment can be obtained. In particular, according to the third embodiment, the high-resolution video information of an image obtained by enlarging a part of the driver's face, for example, the eye part, from the driver image is transmitted to the center-side management device 3. The operator of the operation management center can more accurately determine the state of the driver by visually recognizing an enlarged image of a part of the driver's face, for example, the eye.

  In addition, you may comprise so that step S42 of 3rd Embodiment may be joined between step S40 of FIG. 2 and step S50 in 1st Embodiment. When configured in this way, the operational effects of the first embodiment and the operational effects of step S42 of the third embodiment can be obtained.

(Fourth embodiment)
FIG. 5 shows a fourth embodiment. In addition, the same code | symbol is attached | subjected to the same structure as 3rd Embodiment. In this fourth embodiment, when the driver is in an abnormal state, the vehicle room light is turned on, or if the vehicle is equipped with an infrared camera, the driver's image is taken with the infrared camera. Configured to do.

  Specifically, each processing is executed from step S10 to step S30 in FIG. 5 as in the third embodiment. After execution of step S30, the process proceeds to step S35, and the driver management ECU 10 of the vehicle-side response device 2 turns on the vehicle room light via a vehicle illumination control device (not shown) when the driver is in an abnormal state. Is configured to do. In step S35, instead of turning on the room light, if the vehicle is equipped with an infrared camera, the infrared camera may be used to capture the driver's image. And each process after step S40 is comprised so that it may be performed substantially similarly to 3rd Embodiment.

  The configuration of the fourth embodiment other than that described above is the same as the configuration of the third embodiment. Therefore, in the fourth embodiment, substantially the same operational effects as in the third embodiment can be obtained. In particular, according to the fourth embodiment, when the driver's condition is abnormal, the vehicle room light is turned on, or when the vehicle is equipped with an infrared camera, the driver's image is taken with the infrared camera. As a result, the operator of the operation management center can clearly see the driver's image even when the interior of the vehicle is dark, such as at night. Judgment can be made.

  In addition, you may comprise so that step S35 of 4th Embodiment may be joined between step S30 and step S40 of FIG. 2 or FIG. 3 in 1st Embodiment or 2nd Embodiment. When configured in this manner, the operational effects of the first or second embodiment and the operational effects of step S35 of the fourth embodiment can be obtained.

  Further, in each of the above-described embodiments, when the travel management ECU 17 of the vehicle-side compatible device 2 detects an abnormality in the driver's state, as information to be transmitted at the time of abnormality, high-resolution video information of the driver image and high clarity The audio signal or the like is configured to be transmitted to the center management device 3, but the present invention is not limited to this. For example, when the operator of the operation management center normally monitors the driver status, when the driver wants detailed information to determine whether the driver status is abnormal, the high resolution of the driver image Instruction information for instructing the center-side management device 3 to transmit video information, high-definition audio signals, driver biometric information, etc., or instruction information for instructing to turn on the vehicle room lamp, or When an infrared camera is mounted on the vehicle, the instruction information for instructing the infrared camera to take a driver's image may be transmitted to the vehicle-side device 2. When configured in this way, when the driver management ECU 10 of the vehicle-side compatible device 2 receives the instruction information, the information instructed by the instruction information, that is, high-resolution video information and high clarity of the driver image. When the center signal is transmitted to the center-side management device 3, the vehicle room lamp is turned on in accordance with each instruction information, or the vehicle is equipped with an infrared camera, It is preferable that the image of the driver be taken with an infrared camera.

  Moreover, in each said embodiment, although it comprised so that a vehicle might be stopped by transmitting a stop command signal to the vehicle side management apparatus 2 from the operator (namely, center side management apparatus 3) of an operation management center, It is not limited. For example, when the vehicle management device 2 determines that the driver management ECU 10 determines that the driver is abnormal and stops the vehicle, a vehicle stop command signal is transmitted from the driver management ECU 10 to the travel management ECU 17. Thus, the vehicle may be stopped.

  Although the present disclosure has been described with reference to the embodiments, it is understood that the present disclosure is not limited to the embodiments and structures. The present disclosure includes various modifications and modifications within the equivalent range. In addition, various combinations and forms, as well as other combinations and forms including only one element, more or less, are within the scope and spirit of the present disclosure.

In the drawings, 1 is a vehicle operation management system, 2 is a vehicle side management device, 3 is a center side management device, 4 is a mobile phone network, 5 is a camera, 6 is a biosensor, 7 is a microphone, 8 is a speaker, Communication unit, 10 is a driver management ECU, 13 is a running state sensor, 17 is a travel management ECU, 18 is a speaker outside the vehicle, 21 is a display device, 22 is an input device, 23 is a microphone, 24 is a speaker, and 25 is a communication unit. , 26 is a control device.

Claims (6)

Vehicle operation management system comprising a vehicle-side management device (2) mounted on a vehicle and a center-side management device (3) disposed in the operation management center so as to be communicable with the vehicle-side management device (2) (1)
The vehicle-side management device (2) includes a vehicle information acquisition unit (10) that acquires vehicle information,
An image acquisition unit (10) for acquiring an image of the driver;
A biological information acquisition unit (10) for acquiring biological information of the driver;
A driver state determination unit (10) for determining whether or not the driver's state is abnormal based on the driver's image and biometric information;
In normal times, the vehicle information and low-resolution video information of the driver's image are transmitted to the center side management device (3). When the driver's state is abnormal, the vehicle information and the driver's image An information transmission unit (10) for transmitting high-resolution video information to the center-side management device (3),
The center-side management device (3) includes an information receiving unit (26) that receives the vehicle information and low-resolution or high-resolution video information of the driver image from the vehicle-side management device (2);
An information display unit (26) for displaying the vehicle information and video information of the driver's image;
A vehicle operation management system comprising a call unit (26) for an operator of the operation management center to communicate with a driver of a vehicle via the vehicle-side management device (2). The vehicle-side management device (2) includes a voice information acquisition unit (10) that acquires voice information in the vehicle and voice information.
The information transmission unit (10) normally transmits low-clarity voice information to the center-side management device (3). When the driver is in an abnormal state, the information transmission unit (10) sends high-clarity voice information to the center side. The vehicle operation management system according to claim 1, wherein the vehicle operation management system is configured to transmit to the management device (3).   The vehicle operation management according to claim 1 or 2, wherein the information transmission unit (10) is configured to transmit the biological information of the driver to the center side management device (3) when the state of the driver is abnormal. system.   When the driver is in an abnormal state, the information transmission unit (10) transmits high-resolution video information of an image obtained by enlarging a part of the face in the driver image to the center-side management device (3). The vehicle operation management system according to any one of claims 1 to 3, configured as described above.   The vehicle-side management device (2) turns on the vehicle room light when the driver is in an abnormal state, or takes an image of the driver with the infrared camera if the vehicle is equipped with an infrared camera. The vehicle operation management system according to any one of claims 1 to 4, wherein the vehicle operation management system is configured to do so. The center-side management device (3) includes a stop command transmission unit (26) that transmits a stop command signal to stop the vehicle in response to an operator's operation to the vehicle-side management device (2).
The said vehicle side management apparatus (2) is provided with the vehicle stop part (17) which stops a vehicle, when the stop command signal from the said center side management apparatus (3) is received. The vehicle operation management system according to one item.

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