JP2018049428A - Point management system, and point management method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a point management system capable of finding a degree of the competitions between a plurality of shops and shopping districts and a point management method.SOLUTION: A point management system 1 acquires transaction information relating to commercial transaction of each client in each shop accompanied with a grant of points, and includes: a storage unit 209; a transaction information acquisition unit 202 for making the storage unit 209 store the transaction information; and a competition ratio calculation unit 203 in which a ratio of the number of same clients is calculated as a competition ratio based on the transaction information in the case that the same client performs the commercial transaction at the first and second members which are the shops among a plurality of stores and the number of clients in either one of the first and second members.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a point management system and a point management method for giving points according to a commercial transaction with a plurality of customers in a plurality of stores.

  Conventionally, a point card system that makes it possible to commonly use points issued to customers who have purchased goods or services in one or a plurality of shopping streets or a plurality of stores (see, for example, Patent Document 1). .) This has the advantage that the number of stores and shopping streets where points can be used increases for customers, and the convenience of point cards is improved.

WO2011 / 002018

  However, for stores and shops that issue points, the fact that there are many stores that can use the same points also means that customers may go to other stores. There may be a competitive relationship between stores and shopping streets with many common customers. Therefore, there was a need to know the degree of competition between multiple stores and shopping streets where the same points can be used.

  An object of the present invention is to provide a point management system and a point management method in which it is easy to know the degree of competition between a plurality of stores and shopping streets.

  The point management system according to the present invention is a point management system that gives points according to a commercial transaction with a plurality of customers in a plurality of stores, and stores each of the stores with the storage of the information and the points The transaction information acquisition unit for acquiring transaction information related to the commercial transaction of each customer in the store, and storing the transaction information in the storage unit, and the first and the second of the plurality of stores based on the transaction information The ratio of the number of the same customer when the same customer performs the business transaction in two members and the number of the customers who performed the business transaction in any one of the first and second members as a competitive rate. As a competition rate calculation unit.

  Further, the point management system according to the present invention is a point management system that gives points according to a commercial transaction with a plurality of customers in a plurality of stores, and a storage unit that stores information, A transaction information acquisition unit that acquires transaction information related to the commercial transaction of each customer in each store and stores the transaction information in the storage unit, and a first group that includes a plurality of stores that are a part of the plurality of stores And a second group that is a part of the plurality of stores and includes a plurality of stores that are not included in the first group, based on the transaction information, a first member that is the first group, When the same customer conducts the commercial transaction with the second member of the second group, the number of the same customer and any one of the first and second members In the member and a contention rate calculation unit for calculating a ratio of the number of customers who were commerce as contention.

  Further, the point management system according to the present invention is a point management system that gives points according to a commercial transaction with a plurality of customers in a plurality of stores, and a storage unit that stores information, A transaction information acquisition unit that acquires transaction information related to the commercial transaction of each customer in each store and stores the transaction information in the storage unit, and a first group that includes a plurality of stores that are a part of the plurality of stores And a specific store that is a part of the plurality of stores and is not included in the first group, based on the transaction information, the first member that is the first group and the specific store The number of the same customer when the same customer conducts the business transaction with the second member who is a specific store, and one of the first and second members And a competitive rate calculation unit for calculating the ratio of the customer of the number of people who were Oite commerce as a competitive rate.

  Further, the point management method according to the present invention is a point management method for giving points according to a commercial transaction with a plurality of customers at a plurality of stores, and the business transaction of each customer at each store with the grant of the points Transaction information acquisition step of acquiring transaction information on the storage unit and storing the transaction information in a storage unit, and based on the transaction information, the same customer in the first and second members that are stores among the plurality of stores A competitive rate calculation step of calculating, as a competitive rate, a ratio between the number of the same customers in the case of performing the commercial transaction and the number of customers who performed the commercial transaction in any one of the first and second members Including.

  Further, the point management method according to the present invention is a point management method for giving points according to a commercial transaction with a plurality of customers at a plurality of stores, and the business transaction of each customer at each store with the grant of the points Transaction information acquisition step of acquiring transaction information related to the storage unit and storing the transaction information in a storage unit; a first group including a plurality of stores that are a part of the plurality of stores; and one of the plurality of stores And a second member that is the first group and a second member that is the second group based on the transaction information for a second group that includes a plurality of stores that are not included in the first group In the case where the same customer conducts the commercial transaction, the number of the same customer and the customer who conducted the commercial transaction in any one of the first and second members. The ratio of the number of people and a competitor ratio calculation step of calculating a contention.

  Further, the point management method according to the present invention is a point management method for giving points according to a commercial transaction with a plurality of customers at a plurality of stores, and the business transaction of each customer at each store with the grant of the points Transaction information acquisition step of acquiring transaction information related to the storage unit and storing the transaction information in a storage unit; a first group including a plurality of stores that are a part of the plurality of stores; and one of the plurality of stores And a specific store that is one store that is not included in the first group, based on the transaction information, a first member that is the first group and a second member that is the specific store The number of the same customers when the same customer has made the commercial transaction, and the number of customers who have made a commercial transaction in any one of the first and second members And a contention rate calculation step of calculating the ratio as a competitive factor.

  According to these point management system and point management method, when the same customer conducts a commercial transaction between the first member and the second member by the competition rate calculation unit, the number of the same customer and the first and second members A ratio with the number of customers who have made a commercial transaction in either one of the two members is calculated as a competition rate. Then, since the competition rate represents the ratio of customers who are common to the first and second members such as stores and shopping streets, the competition rate represents the degree of competition between the first member and the second member. . Therefore, it becomes easy to know the degree of competition between a plurality of stores and shopping streets where the same point can be used.

  The specific store is preferably a road station.

  A roadside station is a facility set up by municipalities for the purpose of creating a lively area, and is therefore suitable as a specific store.

  Moreover, it is preferable that the shortest distance of the distances between the plurality of stores included in the first group and the specific store is 10 km or less.

  If the shortest distance among the distances between the plurality of stores and the specific store included in the first group is 10 km or less, the first group and the specific store are considered to be within the customer's action range. Therefore, it is preferable from the viewpoint of regional development that the shortest distance among the distances between the plurality of stores included in the first group and the specific store is 10 km or less.

  In addition, a recommended product storage unit that stores in advance recommended products that the first member desires to sell, and the competition rate based on the second member exceeds a preset first standard competition rate It is preferable to further comprise a notification unit for notifying the recommended product to the second member.

  According to this configuration, when the competition rate exceeds the first reference competition rate, that is, a high rate, it indicates that there are many customers who use both the first member and the second member. In such a case, the recommended product of the first member is notified to the second member, and the second member can purchase and sell the recommended product of the first member. By selling the recommended product of the first member with the second member who has many customers in common with the first member, the first member can find potential demand for the recommended product and promote the first member It becomes possible.

  In addition, the recommended product storage unit that stores in advance the recommended products that the first member desires to sell, and the competition rate when the second member is used as a reference does not satisfy a preset second standard competition rate In this case, it is preferable to further include a notification unit that notifies the recommended product to the second member.

  According to this configuration, when the competitive rate is less than the second reference competitive rate, that is, the rate is low, the customer is guided to the first member by introducing the first member to the customer visiting the second member. It is thought that you can. In such a case, the recommended product of the first member is notified to the second member, and the second member can purchase and sell the recommended product of the first member. The second member sells the recommended products purchased from the first member in a manner indicating that the products are the products of the first member, so that the first member can be introduced to customers visiting the second member. It becomes possible to guide the customer to the first member. Alternatively, for example, by selling the best-selling product of the first member as the product (licensed product) of the second member, the sales improvement (promotion) of the second member can be expected.

  The first member includes a plurality of members, and the competition rate calculation unit calculates the competition rates of the first member and the second member, respectively, and each of the competition rates calculated by the competition rate calculation unit is calculated. Among them, a store visit target selecting unit that selects one or more of the first members corresponding to a competition rate exceeding a preset store visit competition rate and the second member as store visit target members, and the store visit target The store visit notification unit that notifies the plurality of customers of information indicating that a store visit achievement point is given as the point by performing a commercial transaction between the first member and the second member selected as a member, and the notification Is completed, the store visit achievement point is given to the customer selected as the store visit target member and who has made a business transaction with the first member and the second member. It is preferable to further comprising a Into imparting portion.

  According to this configuration, information indicating that a store tour achievement point is given as the point by performing a commercial transaction between the first member and the second member selected as a store tour target member by the store tour notification unit, That is, information indicating that a store tour rally is to be held is notified to a plurality of customers. As a result, the customer who has received the notification from the store tour notification unit obtains the store tour achievement points when the first member and the second member perform a business transaction in response to the notification, that is, when the store tour rally is achieved. Therefore, a sense of accomplishment can be obtained with the same game sensation as when performing a so-called stamp rally.

  The first member includes a plurality of members, and the competition rate calculation unit calculates the competition rates of the first member and the second member, respectively, and each of the competition rates calculated by the competition rate calculation unit is calculated. Among them, a store visit target selecting unit that selects one or more of the first members corresponding to a competition rate exceeding a preset store visit competition rate and the second member as store visit target members, and the store visit target Notifying the plurality of customers of information indicating that the points for achieving the store visit are given as the points by conducting a business transaction with all stores of the first member and all stores of the second member selected as members. After the notification was made and the store tour notification section, the first member and all the stores of the second member selected as the store tour target members did business transactions. It may further comprise a store Tours achieve point giving unit for giving the store Tours achievement points to customers.

  According to this configuration, in order to achieve the store tour rally, it is necessary to conduct commercial transactions at all stores of the first member and all stores of the second member. Accordingly, since the number of stores where customers need to conduct business transactions in order to obtain store tour achievement points increases, the effect of promoting the store tour target members increases. In addition, for the customer, the degree of difficulty in obtaining store visit achievement points increases, and as a result, the sense of achievement when store visit achievement points are obtained increases.

  The information fee calculation unit further calculates a fee for providing predetermined information from the first member to the second member, and the information fee calculation unit increases the fee as the competition rate increases. It is preferable to calculate the fee so that

  Among members who have a high contention rate, it is considered that the value of using information is high for members who receive information. On the other hand, for a member who provides information, a member with a high competition rate is likely to be a competitor in commercial sales, and there is a risk of providing information to the competitor. According to this configuration, the information fee can be appropriately set by calculating the fee so that the higher the competition rate between the information fee calculating unit, the information providing side and the receiving side, the higher the fee. .

  The second member preferably pays the fee by the points.

  According to this configuration, the second member who receives the information can pay the fee paid for the provision of the information by points.

  In addition, the number of the same customers and the number of customers who performed the commercial transaction are the total number of people,

  The competition rate calculation unit may calculate, as a competition rate, a ratio between the total number of the same customers in the any one member and the total number of customers who have made a commercial transaction in the any one member. preferable.

  According to this configuration, the competition rate is calculated based on the total number of customers who have made commercial transactions with each member. By calculating the competition rate based on the total number of customers, the impact of customers with higher commercial transactions appears more in the competition rate than customers who rarely do business transactions, so as an indicator of the degree of competition between members The effectiveness of the competition rate is improved.

  Further, the transaction information acquisition unit stores at least a part of management information, which is information based on the transaction information, in the storage unit in a data format using a block chain, and the competition rate calculation unit includes the storage unit It is preferable to calculate the competition rate based on the management information stored in.

  According to this configuration, since at least a part of the management information is stored in the storage unit in a data format using a block chain, the security of the management information is improved.

  Moreover, it is preferable to provide further the terminal provided in each said store and transmitting the said transaction information to the said transaction information acquisition part.

  According to this structure, a point management system is comprised including the terminal provided in each store.

  With the point management system and the point management method configured as described above, it becomes easy to know the degree of competition between a plurality of stores and shopping streets.

It is a block diagram which shows notionally an example of a structure of the point management system using the point management method which concerns on one Embodiment of this invention. It is explanatory drawing which shows an example of the management information memorize | stored in the memory | storage part shown in FIG. It is explanatory drawing which shows an example of the management information memorize | stored in the memory | storage part shown in FIG. It is explanatory drawing which shows an example of the usage history of the shopping mall which is an example of a 1st member. It is explanatory drawing which shows an example of the utilization log | history of the roadside station which is an example of a 2nd member. 3 is a table for explaining an example of a competition rate between members calculated by a competition rate calculation unit shown in FIG. 1. It is explanatory drawing for demonstrating the calculation method of a know-how fee. It is a flowchart which shows an example of operation | movement of the point management system using the point management method which concerns on one Embodiment of this invention.

  Embodiments according to the present invention will be described below with reference to the drawings. In addition, the structure which attached | subjected the same code | symbol in each figure shows that it is the same structure, The description is abbreviate | omitted. FIG. 1 is a block diagram conceptually showing an example of the configuration of a point management system using a point management method according to an embodiment of the present invention. A point management system 1 shown in FIG. 1 is a system for managing and executing a so-called point service. Hereinafter, the point service according to the point management system 1 is referred to as the present point service.

  The point management system 1 includes a server device 2 and a plurality of terminals 3. In the example illustrated in FIG. 1, the terminal 3 is disposed at each store in a plurality of shopping streets A to C, and at a road station D that is an example of the store. In the shopping street A, there are stores A1 to AL. In the shopping district B, there are stores B1 to BM. In the shopping street C, there are stores C1 to CN. L, M, and N are arbitrary natural numbers.

  Among the shopping streets A to C, an arbitrary shopping street corresponds to an example of the first member, and an arbitrary shopping street other than the first member corresponds to an example of the second member. Further, among the stores A1 to AL, B1 to BM, and C1 to CN, an arbitrary store corresponds to an example of the first member, and an arbitrary store other than the first member corresponds to an example of the second member. The roadside station D corresponds to an example of a specific store (second member). Further, among the shopping streets A to C, an arbitrary shopping street corresponds to an example of the first group, and an arbitrary shopping street other than the first group corresponds to an example of the second group. Hereinafter, each shopping street or each store affiliated with this point service is simply referred to as a member.

  Each shopping street and each store is given a name and identification information (ID: IDentification). Hereinafter, the shopping streets A to C are the names of the shopping streets, the codes A to C attached to the shopping streets are identification information of the shopping streets, and stores A1 to AL, stores B1 to BM, and stores C1 to CN are The name of each store, the codes A1 to AL, B1 to BM, and C1 to CN attached to each store are used as identification information for each store. A road station D is the name of the road station, and D is identification information of the road station.

  Terminals 3 are installed in the stores A1 to AL, B1 to BM, C1 to CN, and the roadside station D, respectively. Road station D is a road station registered with the Ministry of Land, Infrastructure, Transport and Tourism Road Bureau and installed by municipalities. Note that the point management system 1 may not include the terminal 3.

  Each terminal 3 is configured to be able to transmit / receive data to / from the server device 2 by wireless or wired communication. As a communication method between each terminal 3 and the server device 2, various communication means such as mobile wireless communication, the Internet, WAN (Wide Area Network), LAN (Local Area Network), etc., or a combination of these communication means Can be used.

  The terminal 3 transmits information related to the commercial transaction with the customer performed at each store to the server device 2. As the terminal 3, for example, an information processing terminal device called a so-called tablet terminal in which an application program for a point service store is installed can be used. The terminal 3 includes an identification unit for identifying or authenticating a customer who is a member of the point service.

  By using a commercially available information processing terminal device such as a tablet terminal as the terminal device 3, the facility cost for the store to introduce the terminal device 3 in order to use this point service is reduced. As a result, it becomes easy for a small-scale store to introduce the terminal 3 and use this point service.

  As the identification means, for example, a two-dimensional barcode or NFC (Near Field Communication) can be used. Specifically, for example, a customer terminal 4 owned by a customer (consumer) can be used as a membership card for a point service. As the customer terminal 4, a mobile wireless communication terminal, that is, a so-called smartphone installed with an application program for point service can be used. Each customer terminal 4 stores corresponding customer identification information in advance.

  Each customer terminal 4 can receive data such as a message from the server device 2 via wireless communication by e-mail or other data communication means.

  The terminal 3 includes a camera. Then, the terminal 3 displays the customer's identification information on the display of the customer terminal 4 by displaying the customer's identification information as a two-dimensional bar code and capturing it with the camera of the terminal 3. Can do. Further, when both the terminal 3 and the customer terminal 4 are provided with an NFC communication circuit, for example, by bringing the customer terminal 4 into contact with the terminal 3, the customer terminal 4 to the terminal 3 can perform NFC communication. Customer identification information may be transmitted. The communication method and the authentication method between the customer terminal 4 and the terminal 3 are not limited to a specific method such as a method using NFC or a method using a two-dimensional barcode, and various methods are used. Can do.

  In addition, it is not restricted to the example which uses customer terminal 4 as a membership card of point service. For example, it can be used in various ways as a membership card such as a point card printed with a two-dimensional barcode indicating customer identification information, an IC card or magnetic card storing customer identification information, and the like.

  When a customer purchases a product or service (hereinafter referred to as a commercial transaction), the store clerk of each store acquires the customer identification information with the terminal 3 as described above, operates the terminal 3 to The purchase amount of the commercial transaction and information on whether or not the customer uses the points for purchase are input to the terminal device 3 and a transmission operation is executed.

  When the terminal 3 accepts the transmission operation, the identification information of the customer, the identification information of the store where the terminal 3 is installed, the identification information of the shopping street if the store belongs to the shopping street, the purchase price, and Information on whether or not the customer uses points for purchase is transmitted to the server device 2 as transaction information. The terminal 3 may convert the purchase price into points and transmit it.

  The terminal 3 acquires the purchase amount input in the register by linking the terminal 3 with a POS (Point Of Sale) register (money register) or configuring the terminal 3 as a POS register. It is good also as a structure.

  The server device 2 includes, for example, a CPU (Central Processing Unit) that executes predetermined arithmetic processing, a RAM (Random Access Memory) that temporarily stores data, and an HDD (Hard Disk Drive) that stores predetermined control programs and data. ) And SSD (Solid State Drive), a non-volatile storage device, a communication interface circuit for communicating with the terminal 3 and the customer terminal 4, an RTC (Real Time Clock), and peripheral circuits thereof. The storage device described above is also used as a storage unit 209 that stores management information based on transaction information, and a recommended product storage unit 210 that stores in advance recommended products that each store desires to sell.

  The server device 2 does not need to be configured by a single server device, and the server device 2 may be configured by combining a plurality of server devices. In addition, the storage unit 209 includes, for example, a plurality of databases, and stores management information in a distributed manner in each database in a data format using a private block chain or a closed block chain.

  The server device 2 executes the control program stored in the above-described storage device, whereby the point management unit 201, the transaction information acquisition unit 202, the competition rate calculation unit 203, the notification unit 204, the store tour target selection unit 205, the store It functions as a tour notification unit 206, a store tour achievement point grant unit 207, and an information fee calculation unit 208.

  The point management unit 201 manages and settles points for each customer and each store.

  The transaction information acquisition unit 202 receives the transaction information transmitted from each terminal 3 with the provision of points at each store, generates management information for point management based on the transaction information, and stores the management information in the storage unit 209. Let The transaction information acquisition unit 202 stores the management information in the storage unit 209 in a data format using a block chain.

  2 and 3 are explanatory diagrams illustrating an example of management information stored in the storage unit 209. FIG. FIG. 2 shows an example of customer information in which management information is collected for each customer. FIG. 3 shows an example of store information in which management information is collected for each store. FIG. 2 illustrates customer information of the identification information “12345”, and FIG. 3 illustrates store information of the store A1.

  FIG. 2A shows basic customer information. The basic information includes, for example, customer identification information, the nearest station of the customer, gender, age, type of purchase tendency such as whether price or quality is important, the telephone number or mail address of the customer terminal 4 of the customer. The basic information is information obtained by a customer entering or inputting information on a registration form, a terminal, or the like at the time of member registration for the point service.

  FIG. 2B shows customer point balance information. The point balance information is, for example, information indicating customer identification information, the point balance that the customer currently holds, and the expiration date of the point balance.

  FIG. 2C shows a customer point usage history. Use of points includes point grant and point use (purchase with points). The customer's usage history includes, for example, customer identification information, date (use date), time (use time), point at that time, use point identification information (use store) used by the customer, The identification information of the shopping street to which the store belongs and the expiration date of the point are included.

  The point is given a + sign when the customer is given a point such as by purchasing a product, and is given a-sign when a point is used to purchase a product. Points with a + sign are added to the point balance in FIG. 2B, and points with a − sign are subtracted from the point balance in FIG. 2B.

  FIG. 2D shows customer sales promotion information. The sales promotion information includes a sales target flag, a stamp rally target flag, a sales promotion hit rate, and a sales promotion prohibition flag.

  FIG. 3A shows basic store information. The basic information of the store includes the identification information of the store, the store name of the store, the type of business of the store, the identification information of the shopping street to which the store belongs, the nearest station of the store, a feature keyword representing the feature of the store, and It includes a bank used by the store to settle points and a clearing bank account indicating its account number. As the basic information of the store, for example, when the store participates in the point service, information obtained by the store manager entering or inputting information on a registration form, a terminal, or the like is stored in advance.

  FIG. 3B shows store point balance information. Store point balance information includes the store's identification information, a point management category that indicates whether the point was generated by a transaction with a customer or a transaction with a business such as another store, The point issuance balance, which is the total of points issued by the store, and the point collection balance, which is the sum of the points collected when the store collects points from the customer (when the customer conducts commercial transactions using points) And a settlement amount which is a difference between the point issuance balance and the point collection balance.

  FIG.3 (c) has shown the utilization log | history of the point by a shop. The usage history by the store includes the point management category, the transaction category indicating whether the point is issued or collected, the date the customer used the point at the store, or the date at which the store paid or received points with other vendors. (Use date), time (use time), point at that time, partner identification information for identifying the partner who used the point, information of the partner (partner information), and information indicating the use contents of the point are included Yes.

  The transaction information acquisition unit 202 includes customer identification information that is transaction information transmitted from each terminal 3, identification information of a store in which a commercial transaction is performed, and identification information of the shopping street if the store belongs to the shopping street. 2B, FIG. 2C, the customer point balance information, the usage history, and the figure based on the purchase amount and whether the customer uses (gives) points for purchase. 3 (b) and point balance information (point issuance balance, point collection balance, and payment amount) and usage history shown in FIG. 3 (c) are generated and stored in the storage unit 209.

  For example, in the usage history shown in FIG. 2C, the transaction information acquisition unit 202 uses the identification information of the usage history from the identification information of the customer, the store, and the shopping street of the transaction information, and Obtain "Shopping Street" information, obtain "Usage Date" and "Usage Time" from the date and time the transaction information was received, and calculate the "Point" by multiplying the purchase price by a preset conversion factor. , “Point” is added with “+” sign when points are given (issued), “Point” is added with “−” sign when points are used for purchase, and when given (issued) as appropriate Set the set “expiration date”. Thereby, the use history shown in FIG. 2C is stored in the storage unit 209 as management information.

  The transaction information acquisition unit 202 is not limited to the example of calculating “points” from the purchase amount, and points may be transmitted as transaction information from each terminal 3. Also, the “use date” and “use time” may be transmitted by each terminal 3.

  The transaction information acquisition unit 202 can calculate the “point balance” shown in FIG. 2B by accumulating the points of the usage history shown in FIG.

  For example, in the usage history shown in FIG. 3C, the transaction information acquisition unit 202 acquires the information of “identification information” and “partner identification information” of the usage history from the customer and store identification information of the transaction information, The “use date”, “use time”, and “point” are acquired from the use history in FIG. 2C, and the “point management category” is set as the customer transaction. In addition, the partner information and usage details may be added to the usage history. The case where the “point management classification” is a transaction between traders will be described later. As a result, the usage history shown in FIG. 3C is stored in the storage unit 209 as management information. Instead of the store identification information shown in FIG. 3, shopping street identification information may be stored.

  The transaction information acquisition unit 202 calculates the “point issue balance” shown in FIG. 3B by accumulating the “issue” points of the usage history shown in FIG. 3C, and uses the usage shown in FIG. The “point collection balance” shown in FIG. 3B is calculated by accumulating the “collection” points in the history, and the “settlement amount” is calculated by subtracting the “point collection balance” from the “point issue balance”. be able to. In addition, in the case of transactions between traders, when paying with points, it is added to the "Point Issuance Balance", when receiving with points, it is added to "Point Collection Balance", and from "Point Issue Balance" to "Point Collection Balance" The settlement amount can be calculated by subtracting.

  The transaction information acquisition unit 202 stores the management information obtained in this way in the storage unit 209 in a data format using a private block chain or a closed block chain. A private block chain or a closed block chain is a block chain in which a computer authorized by a specific person or group becomes an approver of a transaction (block), and the server device 2 is an approver. As for blockchains, the Ministry of Economy, Trade and Industry compiled and announced on April 28, 2016, “FY2015 infrastructure development for information and services in the Japanese economy and society (trends in domestic and overseas trends related to services using blockchain technology) The private blockchain described in “Survey) Report” can be used.

  By storing the management information in the storage unit 209 in a data format using a block chain, the difficulty of falsification of the management information is increased, and the security is improved.

  In the point management system 1, point transactions between traders, for example, point transactions between shopping streets, between stores, or between shopping streets and stores are also possible. For example, when predetermined information such as know-how information for shopping street promotion that succeeded in the store A1 is provided to the shopping street C, the know-how fee (fee) can be paid from the shopping street C to the store A1 in points.

  The usage history in FIG. 3 (c) shows an example in which the store A1 receives 10,000 points from the shopping street C as a know-how fee in the inter-trade transaction. Also for the shopping street, by creating management information similar to the store information shown in FIG. 3 and using the identification information as the identification information of the shopping street, point management can be performed in units of the shopping street. A fee for providing know-how or a point as a fee is calculated by the information fee calculation unit 208. A fee calculation method by the information fee calculation unit 208 will be described later.

  Further, the trader is not limited to a shopping street or a store, and may be a sales promotion trader such as a bank that conducts sales promotion as a business. The usage history of FIG. 3C shows an example in which the store A1 pays 390 points as a sales promotion fee to the sales promotion company with the identification number R4566 as a sales promotion fee.

  The point management unit 201 checks the settlement amount in the point balance information in FIG. 3B periodically, for example, at the end of each month, and when the settlement amount is a positive value, the basic information in FIG. The settlement amount is deducted from the stored settlement bank account of the store, and when the settlement amount is a negative value, the settlement amount is transferred to the settlement bank account of the store. Specifically, it creates account withdrawal data or transfer data, and requests the bank to settle the funds using an electronic banking service or the like. In this way, points can be settled.

  In the case of transaction between traders, it is preferable that the effective period from the generation of points to the settlement is within 6 months and managed separately from customer transactions.

  When a bank is used as a settlement institution, for example, an amount corresponding to an expired point may be paid as a bank fee.

  The point management unit 201 may convert another point issued by a large company or the like (hereinafter referred to as a large company point service) into a point of this point service. For example, the point management unit 201 may subtract the points of the large company point service and give the points obtained by multiplying the points for the subtraction by a predetermined conversion rate as the points of this point service.

  From the viewpoint of regional shopping streets and regional store promotion, it is preferable to exchange points from the large company point service to the point service, and point exchange from the point service to the large company point service may not be performed.

  Based on the management information stored in the storage unit 209, the competition rate calculation unit 203 uses the same customer when the same customer conducts a commercial transaction at the first and second members of the plurality of stores. The ratio of the number of customers and the number of customers who have made a commercial transaction among any one of the first and second members is calculated as a competition rate.

  The competition rate calculation unit 203 sequentially sets two members out of all members who belong to this point service as first and second members, and calculates the competition rate for all combinations among all members.

  FIG. 4 is an explanatory diagram illustrating an example of a use history of the shopping street A that is an example of the first member. The usage history of the shopping street A is a combination of the usage history of the stores belonging to the shopping street A. FIG. 5 is an explanatory diagram illustrating an example of a use history of a road station D that is an example of a second member. The operation of the competition rate calculation unit 203 will be described with reference to FIGS. 4 and 5. The usage history of the shopping street A and the usage history of the roadside station D are both usage histories for the same period set in advance, for example, about three months from July 1 to September 30. .

  In FIG. 4 and FIG. 5, for easy explanation, the partner identification information is indicated by a one-digit or two-digit numerical value and arranged in ascending order. According to FIG. 4, in the shopping street A, twelve customers conduct a commercial transaction once. In this case, the number of customers in the shopping street A is 12, and the total number is 12 people. According to FIG. 5, at the roadside station D, seven customers are engaged in commercial transactions, of which the customer with the identification information “2” performs the commercial transaction twice and the customer with the identification information “3” performs the commercial transaction three times. . In this case, the number of customers at the roadside station D is 7, and the total number of customers is 10.

  The competition rate calculation unit 203 counts the number of customers in common at the shopping street A (first member) and the roadside station D (second member). According to the examples of FIGS. 4 and 5, the customers of the identification information “1”, “2”, and “3” are common, so the number of the same customers is three. The customer with the identification information “1” is once at the shopping street A and the road station D, the customer with the identification information “2” is once at the shopping street A, and twice at the road station D, and the identification information “3”. Customers in the shopping street A once and in the roadside station D three times, the number of the same customers in the shopping street A is 3, and the number of the same customers in the roadside station D There are 6 people.

  The competition rate calculation unit 203 uses the road station D (second member) as a reference, that is, the number of customers of the same customer at the road station D with respect to a total of 10 customers who have traded at the road station D. The ratio of the total number of 6 people is calculated as the competition rate 6/10.

  The competition rate calculation unit 203 may calculate a competition rate based on the shopping street. However, when the shopping street is used as a reference, the denominator tends to be large, and the competition rate tends to be smaller than when the roadside station is used as a reference. Therefore, using the roadside station as a reference is more preferable because the influence of the same customer is likely to appear in the competition rate.

  The competition rate calculation unit 203 calculates the competition rate when the first member is used as a reference and the competition rate when the second member is used as a reference. Alternatively, it may be calculated as the competition rate between the first and second members.

  Further, the competition rate calculation unit 203 is not necessarily limited to the example of calculating the competition rate based on the total number of people. For example, when the competition rate calculation unit 203 is based on the road station D (second member), that is, the ratio of the number of three customers of the same customer to the number of customers who traded at the road station D is seven. Alternatively, the competition rate may be calculated as 3/7. However, it is more preferable to calculate the competition rate based on the total number of people because the influence of customers with high commercial transaction frequency appears more in the competition rate than customers who rarely conduct business transactions.

  Since the competition rate represents the degree of competition between members, calculating the competition rate makes it easy to know the degree of competition among a plurality of stores and shopping streets where the same point can be used.

  When the competition rate based on the second member exceeds the preset first standard competition rate, the notification unit 204 notifies the second member of the recommended product stored in the recommended product storage unit 210 in advance. . For example, when the shopping street A is set as the first member and the road station D is set as the second member, the recommended product storage unit 210 stores, for example, sake, confectionery as products or sales that the shopping street A wants to sell. When the pickles are stored in advance as recommended products, the notification unit 204 sends information indicating sake, confectionery, and pickles in the shopping street A to the recommended product storage unit 210 for the terminal 3 of the roadside station D. , And send it as a recommended product in the shopping street A.

  When the competition rate between the shopping street A and the road station D exceeds the first standard competition rate, that is, when the rate is high, the number of customers using both the shopping street A and the road station D is large. Is shown. In such a case, the notification unit 204 notifies the roadside station D of recommended products in the shopping street A, so that the roadside station D purchases and sells recommended products in the shopping street A from the shopping street A. Is possible.

  By selling recommended products in the shopping street A at the roadside station D where there are many customers in common with the shopping street A, it is possible for the shopping street A to uncover potential demand for the recommended products, and to promote the shopping street A. It becomes possible to plan. Michi-no-Eki is a facility established by municipalities for the purpose of creating a lively local area. Therefore, promotion of the shopping street A is suitable for the purpose of installing the roadside station D and has an advantage for the roadside station D.

  Note that the notification unit 204 is not limited to an example of notifying a recommended product when the competition rate is high. The notification unit 204 notifies the second member of the recommended product stored in the recommended product storage unit 210 when the competition rate based on the second member is less than the preset second standard competition rate. You may make it do.

  When the shopping street A and the road station D are within the range of daily activities of the customer, for example, the shortest distance among the distances between the shops in the shopping street A and the road station D is 10 km or less. The customer who visits the roadside station D is considered to be a customer who may also go to the shopping street A. Therefore, when the competitive rate between the shopping street A and the roadside station D is less than the second reference competitive rate, that is, the rate is low, the shopping street A is introduced to the customer visiting the roadside station D by It is considered that a customer can be guided to A.

  Therefore, for example, a competition rate is set in advance when the shortest distance among the distances between a plurality of stores included in the shopping street A and the road station D is 10 km or less and the road station D is used as a reference. When the second reference competition rate is not satisfied, the notification unit 204 sends information indicating sake, confectionery, and pickles of the shopping street A to the recommended product storage unit 210 for the terminal 3 at the roadside station D. Send as recommended product. Thereby, the roadside station D can purchase and sell recommended products from the shopping street A from the shopping street A. Introducing the shopping street A to customers visiting the road station D by selling the recommended products purchased from the shopping street A in a manner in which the road station D is displayed as a product of the shopping street A. It is possible to guide the customer to the shopping street A.

  As a result, the shopping street A is promoted, suitable for the purpose of installing the road station D, and has an advantage for the road station D. About the 1st standard competition rate and the 2nd standard competition rate, if an appropriate value is appropriately set by operating the point management system 1 while adjusting the value of the 1st standard competition rate and the 2nd standard competition rate suitably Good.

  The point management unit 201 of the point management system 1 may settle the payment and receipt of money between members as points as a transaction between traders, and store the usage history and point balance information in the storage unit 209 as management information. Good. As a result, when the roadside station D purchases a recommended product in the shopping street A, the purchase price can be paid in points using the point management system 1.

  The point management system 1 is a service in which store visit achievement points are granted by a customer performing a business transaction for a store visit target member selected from members, as in a so-called stamp rally (hereinafter referred to as a store visit rally). It has a function to support. The support for the store tour rally is mainly performed by the store visit target selection unit 205, the store visit notification unit 206, and the store visit achievement point grant unit 207.

  The store tour target selection unit 205 is one or more of the first members corresponding to the competition rate exceeding the preset store tour competition rate among the competition rates between the members calculated by the competition rate calculation unit 203. And the second member are selected as members to visit the store.

  FIG. 6 is a table for explaining an example of the competition rate between the members calculated by the competition rate calculation unit 203. The competition rate shown in FIG. 6 indicates the competition rate with a plurality of first members based on the second member as a percentage. In the example shown in FIG. 6, the competition rate based on the total number of people is shown.

  The top row of the table shown in FIG. 6 shows the competition rate between the shopping streets B and C and the roadside station D with the shopping street A as the second member. Hereinafter, the competition rates when the shopping streets B and C and the roadside station D are sequentially made the second members (reference) are shown. For example, the store competition rate is set to 30%.

  The store tour target selection unit 205 selects the first member corresponding to the competition rate exceeding the store tour competition rate (30%) as the store tour target member. In the example shown in FIG. 6, the competition rate with the shopping street C (first member) when the shopping street A is the second member is 50%, which exceeds the store tour competition rate. In step 205, the shopping street C and the shopping street A are selected as members to visit the store.

  Since the competition rate based on the total number of people is shown in the example shown in FIG. 6, the competition rate with the shopping street C (first member) when the shopping street A is the second member (reference) is 50%. When the shopping street C is the second member (reference), the competition rate with the shopping street A (first member) is 20%, and the shopping street A (first) is based on the shopping street C. The competition rate with one member) is lower than the competition rate for stores. However, if the competition rate based on any one of the store visit target selection units 205 exceeds the store visit competition rate, the combination of the members may be selected as the store visit target member.

  For example, at least one store in the shopping street C and at least one store in the shopping street A can be obtained by performing the business transaction between the first member and the second member selected as the store visiting target members. As a member of the point service, the customer stores the management information in the storage unit 209 to notify the customer that the store visit achievement points are to be given as points. The store visit notification unit 206 refers to the customer basic information shown in FIG. 2A, for example, and gives the store visit achievement point to the customer terminal 4 of each customer using the terminal identification number, the telephone number, or the mail address. Notification can be made by transmitting information to that effect.

  By explaining the contents of the store tour rally to the customer in advance, the store tour notification unit 206, for example, the first member selected as a store visit target member with a message such as “I will perform a store tour rally” And the second member may be notified as information indicating that the store visit achievement points are given.

  When a customer conducts a commercial transaction between the first member and the second member, it means that the customer goes around a shopping street or a store selected as a member to visit the store. The store tour rally is a service in which a so-called stamp rally is given a store visit achievement point by performing a commercial transaction with a target member instead of a stamp.

  The members who visit the stores have a high competition rate, and therefore, it is considered that the same customer can easily visit each member of the members who visit the stores. A shopping street in which a customer is selected as a member of a store visit by giving an incentive (motivation) that a store visit achievement point is given by performing a business transaction over the store visit target members having such a location relationship And can be directed to stores. As a result, it is possible to promote the shopping street and the store selected as members who visit the store.

  After the notification by the store tour notification unit 206 is made, the store tour achievement point assigning unit 207 is a customer who has made a business transaction with the first member and the second member selected as a store tour target member, for example, a shopping street The store visit achievement point is given by adding the store visit achievement point to the point balance of the customer who has made a business transaction with at least one store in the store C and at least one store in the shopping street A.

  As a result, the customer who has received the notification from the store visit notification unit 206 receives the store visit achievement points when the first member and the second member perform a commercial transaction in response to the notification, that is, when the store visit rally is achieved. Since it is obtained, a sense of accomplishment can be obtained with the same game feeling as when a so-called stamp rally is performed.

  Further, the store visit achievement point granting unit 207 may display a stamp image on the customer terminal 4 each time the customer conducts a commercial transaction with the member selected as the store visit target member. Thereby, interest property of a customer improves.

  The store tour notification unit 206 provides information indicating that store tour achievement points are given as points by performing business transactions with all stores of the first member and all stores of the second member selected as store tour target members. May be notified to a customer who is a member of the point service. After the notification by the store tour notification unit 206 is performed, the store tour achievement point granting unit 207 conducts business transactions with all stores of the first member and all stores of the second member selected as the store tour target members. You may make it give a store visit achievement point as what achieved the store visit rally with respect to the performed customer.

  In this case, since the number of stores in which customers need to conduct business transactions in order to obtain store tour achievement points increases, the effect of promoting the store tour target members increases. In addition, for the customer, the degree of difficulty in obtaining store visit achievement points increases, and as a result, the sense of achievement when store visit achievement points are obtained increases.

  When the second member is a roadside station (specific store), performing a business transaction at the roadside station is equivalent to performing a commercial transaction with all the stores of the second member.

  Note that the store tour target selection unit 205 is not necessarily limited to the example of selecting store tour target members based on the competition rate. For example, a member (a shopping street or a store) on a predetermined sightseeing route is stored in advance in the storage unit 209 as a store tour target member, and the store tour target selection unit 205 stores the store stored in the storage unit 209. A member to be visited may be selected. In addition, a member near the customer's home (a shopping street or a store) and a member (a shopping street or a store) on the route from the member to a predetermined sightseeing spot are combined in advance in the storage unit 209 as a member to visit the store. The store visit target selecting unit 205 may select the store visit target member stored in the storage unit 209.

  As a result, it is possible to guide the customer who has visited the sightseeing spot to the store tour target member and promote the store tour target member.

  The information fee calculation unit 208 calculates a fee for providing predetermined information from the first member to the second member, for example, a know-how fee for providing know-how. The information fee calculation unit 208 calculates the fee so that the higher the competition rate, the higher the fee. The know-how includes, for example, recipes such as dishes, confectionery, and drinks, product manufacturing methods, and consulting.

  FIG. 7 is an explanatory diagram for explaining a method for calculating the know-how fee. FIG. 7 illustrates a case where know-how is provided from the store A2 (reference) to the store B1 and the store C2. The stores A2, B1, and C2 are all bakers that are the same type of business, and have the relationship that the know-how of other stores as bakery can be used effectively. The competition rate between the store A2 and the store B1 calculated by the competition rate calculation unit 203 is 40%, and the competition rate between the store A2 and the store C2 is 3%.

  Various methods can be applied as a know-how fee collection method. In the example shown in FIG. 7, the know-how fee from store A2 to store B1 is 100 points (unit price) for each case (number of cases), and the know-how fee from store A2 to store C2 is 10,000 (monthly fixed) 10,000. Points (unit price). The unit price is set in advance and stored in the storage unit 209.

  In the case of the know-how fee from the store A2 to the store B1, the information fee calculation unit 208 converts the competition rate (40%) into a ratio (0.4) and adds 1 to the ratio to calculate a magnification of 1.40. To do. The information fee calculation unit 208 calculates 140 know-how fees by multiplying the unit price by the magnification. Thereby, the know-how fee from the store A2 to the store B1 is calculated as 140 points for each case.

  In the case of the know-how fee from the store A2 to the store C2, the information fee calculation unit 208 converts the competition rate (3%) into a ratio (0.03) and adds 1 to the ratio to calculate a magnification of 1.03. To do. The information fee calculation unit 208 calculates the know-how fee 10,300 points by multiplying the unit price by the magnification. Thereby, the know-how fee from the store A2 to the store C2 is calculated as 10,300 points every month.

  As a result, between know-how providers with the same unit price, the know-how fee is calculated such that the higher the competition rate between the know-how provider and the receiver, the higher the fee.

  Among members who have a high competition rate, it is considered that the value of using know-how (information) is high for members who receive know-how (information). On the other hand, a member who provides know-how (information) has a high possibility that a member having a high competition rate is a competitor of commercial sales, and there is a risk of providing know-how (information) to the competitor.

  Therefore, the information fee calculation unit 208 can appropriately set the know-how fee (information fee) by calculating the know-how fee so that the higher the competition rate between the know-how providing side and the receiving side, the higher the fee. It becomes possible. The information to be provided is not limited to know-how and may be any kind of information.

  In addition, the information fee calculation unit 208 is not necessarily limited to the example of calculating the know-how fee (information fee) with points, and may be calculated with an amount.

  In addition, a member of this point service requests the server device 2 to send a promotional mail, and the server device 2 that has received the request moves around the member of the client by a GPS (Global Positioning System) function provided in the customer terminal 4. Count the number of customers, calculate the usage fee for the promotional mail according to the number of customers, send the customer's member's promotional email to the customers around the member, and use the usage fee of the client's The member may be notified. The usage fee is a fee paid from the member of the client to the operator of the server device 2. The usage fee is set higher as the counted number of customers increases. Fees may be paid in points.

  Further, the member of this point service registers sale information including the sale period and contents in the server apparatus 2, and the server apparatus 2 uses the basic information shown in FIG. 2 (a), for example, one week before the sale period. The sale information is notified to the customer using the nearest station near the member of the registrant with reference to the nearest station shown, and the usage fee of the notification service of the sale information is sent from the member of the registrant to the server device 2 You may make it pay to a management operator by the point.

  Moreover, the server apparatus 2 is the number of customers for each member, for example, based on the basic information in the customer information stored in the storage unit 209, the usage history (FIG. 2), the basic information in the store information, and the usage history (FIG. 3). It is also possible to analyze the sex ratio, age ratio, day of the week trend, etc., and generate information such as the purchase status of customers for each member and the purchase status of customers at the same store.

  FIG. 8 is a flowchart showing an example of the operation of the point management system 1 using the point management method according to one embodiment of the present invention. The flowchart shown in FIG. 8 mainly shows the operations of the transaction information acquisition unit 202, the competition rate calculation unit 203, the notification unit 204, the store tour target selection unit 205, the store tour notification unit 206, and the store tour achievement point grant unit 207. ing.

  First, transaction information transmitted from the terminal 3 is acquired by the transaction information acquisition unit 202, management information based on the transaction information is generated, and the management information is stored in the storage unit 209 in a data format using a block chain. (Step S1).

  Next, the competition rate calculation unit 203 calculates the competition rate between the members based on the management information stored in the storage unit 209 (step S2). Thereby, it becomes easy to know the degree of competition between a plurality of stores and shopping streets where the same point can be used.

  Next, the notification unit 204 compares the competition rate with the first reference competition rate (step S3), and if the competition rate exceeds the first reference competition rate (YES in step S3), the recommended product storage unit 210 stores in advance. The stored recommended product is notified to the second member (step S4). Thereby, it becomes possible for the second member to sell the recommended product of the first member, and in turn, potential demand for the recommended product of the first member can be dug up.

  On the other hand, if the competition rate does not exceed the first standard competition rate (NO in step S3), the notification unit 204 compares the competition rate with the second standard competition rate (step S5), and the competition rate is the second standard competition rate. If it is less than the rate (YES in step S5), the process proceeds to step S4. This makes it possible for the second member to sell the recommended product of the first member. As a result, the first member can be introduced to the customer visiting the second member, and the customer is guided to the first member. Is possible.

  On the other hand, when the competition rate is equal to or higher than the second reference competition rate (NO in step S5), the notification unit 204 proceeds to step S6 without executing step S4.

  In step S6, the store visit target selecting unit 205 selects store visit target members based on the management information and the competition rate (step S6). Next, the store tour notification unit 206 transmits information for notifying the customer's customer terminal 4 of the store tour rally (step S7).

  Next, the presence or absence of a customer who has achieved the store tour rally is confirmed by the store visit achievement point grant unit 207 (step S8). If there is a customer who has achieved the store tour rally (YES in step S8), , Points to reach the store will be awarded. On the other hand, for example, when the store tour rally is held in advance and stored in the storage unit 209, there is no customer who has achieved the store tour rally (NO in step S8), and the store rally is still in progress. (NO in step S10), the process proceeds again to step S8, and if the store rally holding period has already elapsed (YES in step S10), the process ends.

  According to steps S6 to S10, it is possible to promote a shopping street or a store selected as a store tour target member by giving the customer a game-like motivation.

DESCRIPTION OF SYMBOLS 1 Point management system 2 Server apparatus 3 Terminal 4 Customer terminal 201 Point management part 202 Transaction information acquisition part 203 Competition rate calculation part 204 Notification part 205 Shop tour object selection part 206 Store visit notification part 207 Store visit achievement point grant part 208 Information Fee calculation unit 209 Storage unit 210 Recommended product storage unit A to C Shopping streets A1 to AL, B1 to BM, C1 to CN Store D Roadside station

Claims (17)

A point management system that grants points according to business transactions with a plurality of customers in a plurality of stores,
A storage unit for storing information;
Acquiring transaction information related to the commercial transaction of each customer at each store with the grant of the points, and a transaction information acquiring unit for storing the transaction information in the storage unit;
Based on the transaction information, when the same customer conducts the commercial transaction in the first and second members that are stores of the plurality of stores, the number of the same customers and the first and second members A point management system comprising: a competition rate calculation unit that calculates a ratio of the number of customers who have made business transactions with any one of the members as a competition rate. A point management system that grants points according to business transactions with a plurality of customers in a plurality of stores,
A storage unit for storing information;
Acquiring transaction information related to the commercial transaction of each customer at each store with the grant of the points, and a transaction information acquiring unit for storing the transaction information in the storage unit;
A first group including a plurality of stores that are a part of the plurality of stores, and a second group including a plurality of stores that are a part of the plurality of stores and are not included in the first group; With respect to the transaction information, the number of the same customers when the same customer conducts the commercial transaction in the first member of the first group and the second member of the second group, A point management system provided with a competition rate calculation part which calculates a ratio with the number of customers who did business transaction in either one of the 1st and 2nd members as a competition rate. A point management system that grants points according to business transactions with a plurality of customers in a plurality of stores,
A storage unit for storing information;
Acquiring transaction information related to the commercial transaction of each customer at each store with the grant of the points, and a transaction information acquiring unit for storing the transaction information in the storage unit;
A first group including a plurality of stores that are a part of the plurality of stores and a specific store that is a part of the plurality of stores and is not included in the first group Based on the transaction information, when the same customer conducts the commercial transaction between the first member of the first group and the second member of the specific store, the number of the same customers, And a competition rate calculation unit that calculates a competition rate as a ratio of the number of customers who have made a commercial transaction with any one of the second members.   The point management system according to claim 3, wherein the specific store is a roadside station.   The point management system according to claim 3 or 4, wherein the shortest distance among the distances between the plurality of stores included in the first group and the specific store is 10 km or less. A recommended product storage unit that pre-stores recommended products that the first member desires to sell;
6. A notification unit that notifies the second member of the recommended product when the competition rate based on the second member exceeds a preset first reference competition rate. The point management system according to any one of the above. A recommended product storage unit that pre-stores recommended products that the first member desires to sell;
The notification unit that notifies the second member of the recommended product when the competition rate based on the second member is less than a preset second reference competition rate. 7. The point management system according to any one of 6 above. There are a plurality of the first members,
The competition rate calculation unit calculates the competition rate between the first member and the second member, respectively.
Among each competition rate calculated by the competition rate calculation unit, one or more of the first members corresponding to a competition rate exceeding a preset store tour competition rate and the second member as store visit target members A store tour selection unit to select;
A store tour notification unit for notifying the plurality of customers of information indicating that a store tour achievement point is given as the point by performing a commercial transaction between the first member and the second member selected as the store tour target member When,
After the notification is made, a store tour achievement point granting unit that grants the store tour achievement points to customers who have been selected as the store visit target members and have made a business transaction with the first member and the second member; The point management system according to claim 1, further comprising: There are a plurality of the first members,
The competition rate calculation unit calculates the competition rate between the first member and the second member, respectively.
Among each competition rate calculated by the competition rate calculation unit, one or more of the first members corresponding to a competition rate exceeding a preset store tour competition rate and the second member as store visit target members A store tour selection unit to select;
Information indicating that a store visit achievement point is given as the point by performing a commercial transaction with all stores of the first member and all stores of the second member selected as the store visit target member A store tour notification section for notifying customers;
After the notification is made, the store visit achievement points are given to customers who have been selected as the store visit target members and have made business transactions with all stores of the first member and all stores of the second member. The point management system according to claim 2, further comprising a store tour achievement point grant unit. An information fee calculating unit for calculating a fee for providing predetermined information from the first member to the second member;
The point management system according to any one of claims 1 to 9, wherein the information fee calculation unit calculates the fee so that the fee increases as the competition rate increases.   The point management system according to claim 10, wherein the second member pays the fee by the points. The total number of the same number of customers and the number of customers who performed the business transaction are:
The competition rate calculation unit calculates, as a competition rate, a ratio between the total number of the same customers in the any one member and the total number of customers who have made a commercial transaction in the any one member. The point management system according to any one of 1 to 11. The transaction information acquisition unit stores at least a part of management information, which is information based on the transaction information, in the storage unit in a data format using a block chain,
The point management system according to claim 1, wherein the competition rate calculation unit calculates the competition rate based on management information stored in the storage unit.   The point management system according to any one of claims 1 to 13, further comprising a terminal provided at each store and transmitting the transaction information to the transaction information acquisition unit. A point management method for granting points according to a business transaction with a plurality of customers at a plurality of stores,
Acquiring transaction information related to the commercial transaction of each customer in each store with the grant of the points, and a transaction information acquisition step of storing the transaction information in a storage unit;
Based on the transaction information, when the same customer conducts the commercial transaction in the first and second members that are stores of the plurality of stores, the number of the same customers and the first and second members A point management method including a competition rate calculation step of calculating, as a competition rate, a ratio with the number of customers who have made a commercial transaction with any one of the members. A point management method for granting points according to a business transaction with a plurality of customers at a plurality of stores,
Acquiring transaction information related to the commercial transaction of each customer in each store with the grant of the points, and a transaction information acquisition step of storing the transaction information in a storage unit;
A first group including a plurality of stores that are a part of the plurality of stores, and a second group including a plurality of stores that are a part of the plurality of stores and are not included in the first group; With respect to the transaction information, the number of the same customers when the same customer conducts the commercial transaction in the first member of the first group and the second member of the second group, A point management method including a competition rate calculation step of calculating, as a competition rate, a ratio with the number of customers who have made a commercial transaction in either one of the first and second members. A point management method for granting points according to a business transaction with a plurality of customers at a plurality of stores,
Acquiring transaction information related to the commercial transaction of each customer in each store with the grant of the points, and a transaction information acquisition step of storing the transaction information in a storage unit;
A first group including a plurality of stores that are a part of the plurality of stores and a specific store that is a part of the plurality of stores and is not included in the first group Based on the transaction information, when the same customer conducts the commercial transaction between the first member of the first group and the second member of the specific store, the number of the same customers, And a competition rate calculation step of calculating, as a competition rate, a ratio with the number of customers who have made a commercial transaction with any one of the second members.

Images