JP2017215641A - Information processing apparatus, control method, and program - Google Patents

Abstract

An object of the present invention is to provide a mechanism capable of appropriately executing a cancellation process when a cancellation instruction is input for a grouped accommodation reservation. In an accommodation reservation management system in which a plurality of accommodation reservations are grouped and handled as one reservation group, when a cancellation instruction for the accommodation reservation is received from an external reservation system or the like, an accommodation reservation corresponding to the cancellation instruction is provided. When grouping is performed, the grouping of the cancellation target accommodation reservation is canceled for the reservation group including the cancellation target reservation, and the cancellation target reservation is cancelled. [Selection] Figure 1

Description

  The present invention relates to a system for a user to make a reservation for an accommodation facility such as a hotel or an inn.

  In recent years, when users make reservations for hotels, inns, etc., they do not go directly to the front desk, but use the information processing device terminal that they own to use the information processing device terminal that is posted via the Internet. It is possible to make a reservation for the desired facility.

  Users tend to choose accommodation plans that are more advantageous in terms of price and service from multiple accommodation reservation sites when making reservations. In this case, even when staying consecutively in the same accommodation facility May be divided into a plurality of room reservation sites.

  On the accommodation facility side, if the same user stays for a long time, it is more advantageous to treat it as a series of accommodation reservations from the viewpoint of service improvement and operational efficiency. When reservations were made, they had to be treated as separate accommodation reservations.

  Thus, Patent Document 1 discloses a technique that enables group assignment processing, reception processing, accounting processing, and the like to be performed on grouped accommodation reservations (reservation groups) by grouping a plurality of accommodation reservations. ing.

JP 2013-11973 A

  However, if cancellation information is entered from the accommodation reservation site for a reservation included in the reservation group, the accommodation period and the accommodation fee for the reservation group will change, so it is not possible to simply cancel the target accommodation reservation. Can not. For this reason, in general, accommodation reservations included in the reservation group are not automatically canceled, and the receptionist manually performs the cancellation process while considering the grouping status.

  When a large number of pieces of cancellation information are entered from the accommodation reservation site as described above, the number of man-hours in charge of reception becomes large.

  Therefore, an object of the present invention is to provide a mechanism that can appropriately perform a cancel process when a cancel instruction is entered for a grouped accommodation reservation.

  The information processing apparatus of the present invention is an information processing apparatus that groups a plurality of accommodation reservations and handles them as one reservation group, and corresponds to the cancellation instruction acquisition means for acquiring a cancellation instruction for the accommodation reservation, and the cancellation instruction A grouping canceling unit for canceling the grouping of the room reservation for the reservation group including the room reservation, and a canceling unit for canceling the room reservation corresponding to the cancellation instruction when the room reservation is grouped. And

  The control method of the present invention is a control method for an information processing apparatus that groups a plurality of accommodation reservations and handles them as one reservation group, wherein a cancellation instruction acquisition unit acquires a cancellation instruction for the accommodation reservation. And a grouping cancellation unit that cancels the grouping of the room reservation for the reservation group including the room reservation when the room reservation corresponding to the cancellation instruction is grouped, and the cancellation unit includes the cancellation And a cancel step for canceling the accommodation reservation corresponding to the instruction.

  The program of the present invention is a program executable in an information processing apparatus that groups a plurality of accommodation reservations and handles them as one reservation group. The information processing apparatus acquires a cancellation instruction for acquiring a cancellation instruction for the accommodation reservation. A grouping canceling unit for canceling the grouping of the room reservation for the reservation group including the room reservation, and the room reservation corresponding to the cancellation instruction when the room reservation corresponding to the cancellation instruction is grouped. It is characterized by functioning as cancellation means.

  According to the present invention, it is possible to appropriately perform a cancel process when a cancel instruction is entered for a grouped accommodation reservation.

It is a lineblock diagram showing a schematic structure of an accommodation reservation system concerning an embodiment of the present invention. It is a block diagram which shows schematic structure of the hardware of the client terminal and accommodation reservation management server which concern on embodiment of this invention. It is a block diagram which shows the structure of the reservation screen in embodiment of this invention. It is a block diagram which shows the structure of the reservation aggregation screen in embodiment of this invention. It is a block diagram which shows the structure of the room assignment screen in embodiment of this invention. It is a block diagram which shows the structure of the reception screen in embodiment of this invention. It is a block diagram which shows the structure of the accounting screen in embodiment of this invention. It is a block diagram which shows the structure of each table and data in embodiment of this invention. It is a flowchart which shows the process which registers the reservation information in embodiment of this invention. It is a flowchart which shows the process which registers the reservation information in embodiment of this invention. It is a flowchart which shows the process which collects the reservation information in embodiment of this invention. It is a flowchart which shows the process which collects the reservation information in embodiment of this invention. It is a flowchart which shows the process which takes in external reservation data in embodiment of this invention. It is a flowchart which shows the process which takes in external reservation data in embodiment of this invention.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

  FIG. 1 is a diagram showing a configuration of an accommodation reservation system in an embodiment of the present invention.

  The accommodation reservation system 100 includes a client terminal 102 and an accommodation reservation management server 104, and each device is connected to be communicable via a LAN (local area network) 106.

  The client terminal 102 is used as a receptionist for the reception of the accommodation facility, etc., and the receptionist performs accounting such as grouping of accommodation reservations, room assignment, check-in, and settlement of accommodation expenses for reservation applications made by the user. It is possible to input instructions such as processing.

  The accommodation reservation management server 104 obtains an accommodation reservation made by the user from the accommodation reservation site via the Internet, or receives information on room assignment and accounting processing made by the receptionist via the LAN 106 and reserves the accommodation reservation. The management server 104 itself stores and manages it.

The LAN 106 is connected to the Internet, and the accommodation reservation management server 104 can cooperate with the accommodation reservation site via the Internet.

  FIG. 2 is a diagram illustrating a hardware configuration of the client terminal 102 according to the embodiment of the present invention.

  The CPU 201 comprehensively controls each device and controller connected to the system bus 204.

  Further, the ROM 202 or the external memory 211 has a BIOS (Basic Input / Output System), an operating system program (hereinafter referred to as OS), which is a control program for the CPU 201, and a function that is executed by the client terminal 102 to be described later. Various programs to be stored are stored. The RAM 203 functions as a main memory, work area, and the like for the CPU 201.

  The CPU 201 implements various operations by loading a program necessary for execution of processing into the RAM 203 and executing the program.

  An input controller (input C) 205 controls input from a pointing device such as a keyboard or a mouse (not shown) as the input unit 209.

  A video controller (VC) 206 controls display on a display device such as a CRT display (CRT) as the display unit 210. The display device may be a liquid crystal display as well as a CRT. These are used by the administrator as needed. The present invention is not directly related.

  A memory controller (MC) 207 is a hard disk (HD), floppy disk (registered trademark FD) or PCMCIA card slot for storing boot programs, browser software, various applications, font data, user files, editing files, various data, and the like. Controls access to an external memory 211 such as a CF card memory connected via an adapter.

  A communication I / F controller (communication I / FC) 208 is connected to and communicates with an external device via a network, and executes communication control processing in the network. For example, Internet communication using TCP / IP is possible.

  Note that the CPU 201 can perform display on the display unit 210 by executing outline font rasterization processing on a display information area in the RAM 203, for example. In addition, the CPU 201 enables a user instruction with a mouse cursor (not shown) on the display unit 210.

  A program for realizing the present invention is recorded in the external memory 211 and is executed by the CPU 201 by being loaded into the RAM 203 as necessary. Furthermore, the definition file and various information tables used by the program according to the present invention are stored in the external memory 211, and a detailed description thereof will be described later.

  Since the hardware configuration of the accommodation reservation management server 104 is the same as the hardware configuration of the client terminal 102, the description thereof will be omitted, and the present invention will be described below using the same reference numerals.

  FIG. 3 shows a configuration example of a reservation screen for managing the reservation information of accommodation received from the user in the embodiment of the present invention, and the reservation screen is displayed on the display unit 210 of the client terminal 102. This screen is used by the receptionist.

  The reservation screen 300 includes fields for inputting / outputting data provided in the reservation screen 300, buttons for data registration and search, and transition to other screens, each of which will be described.

  A reservation number 301 uniquely identifies a reservation application, and a number automatically issued by the accommodation reservation system 100 is displayed. A state 302 displays a stay status of the accommodation facility of the user who applied for the reservation. The reservation, stay, departure, cancellation, etc. are shown, and the receptionist changes the stay status.

  The aggregation number 303 displays a number uniquely identified for each aggregation unit when a plurality of reservations are combined and aggregated. For example, when the predetermined code is G and the reservation number is 110 , G110.

  The reservation status 304 displays the status of the reservation application, and indicates the status of waiting for cancellation, provisional reservation, reservation, etc., and the receptionist changes the status of these reservation applications. For temporary reservations, the date of accommodation is not officially determined, but it is used when registering memoically.

  A deadline 305 indicates a deadline for finalizing a reservation. When the reservation status 304 is “waiting for cancellation” or “provisional reservation”, it can be input. When the reservation status 304 is “reservation”, it cannot be input. In addition, control is performed so that input can be performed on a date before the date displayed on the arrival date 306 described later.

  The arrival date 306 displays the date of arrival at the accommodation facility where the user has made a reservation application, the departure date 307 displays the date when the user leaves the accommodation facility, and the number of nights 308 indicates the number of days staying at the accommodation facility. These are displayed using information that the user has applied for a reservation from the client terminal 102 using a screen (not shown).

  In the guest information 309, information on customers who are planning to stay at the accommodation facility is displayed, and these are displayed using information included in the reservation application information for which the user has made a reservation application. A customer number (membership number, etc.) that uniquely identifies the customer at the time of application is input to the user, and the customer information stored in the customer table provided in the accommodation reservation management server 104 is acquired and displayed using the customer number. You may do it.

  The ID 310 displays a list of room information where the user stays, and displays a room row number that uniquely identifies each room row information displayed in the list. The preceding ID 311 is used when consecutive nights or the like are performed. This is an input field for specifying a related room, and the reservation number and the room line number of the related room line information are combined and input.

  For example, when the room line number A and the room line number B are related, that is, when staying in the room of the room line number B after staying in the room of the room line number A, the room line number B For the preceding ID 311, the reservation number branch number is input by combining the reservation number with the room row number A as the preceding ID.

  The reservation screen 300 includes an arrival date 312, a night number 313, a departure date 314, a room type 315, a room number 316, a guest name 317, a number of people 318, and an amount 319. The room start information, the number of stays, the end of stay, the type of room such as single or double and smoking or non-smoking, the room number for uniquely identifying the room in the accommodation, the name of the guest , The number of people staying, and the accommodation cost.

  The sales total 320 displays an amount obtained by adding the amount 319, the deposit total 321 displays the amount paid by the user, and the deduction amount 322 is a subtraction obtained by subtracting the total deposit 321 from the sales total 320. The amount 322 is displayed.

  In this embodiment, the room line information and the accounting information are displayed for a single reservation information identified by the reservation number 301. However, when a plurality of reservation information are combined and aggregated, the aggregation number 303 is displayed. Room line information and accounting information may be displayed for the aggregate unit identified by.

  A close button 323 is provided for closing the reservation screen 300, and a search button 324 displays reservation information, guest information, and room reservation information related to the input reservation number after inputting the reservation number in the reservation number 301. Obtained from the customer table, reservation table, reserved guest table, reserved room table, etc., and displayed on the reservation screen 300.

  In addition, when the user makes an application from a different accommodation reservation site, the reservation information is divided, so that the receptionist performs reservation aggregation.

  To perform reservation aggregation, the receptionist depresses a reservation aggregation button 325 for displaying a reservation aggregation screen 400 described later, and performs reservation aggregation using the reservation aggregation screen 400.

  Further, the receptionist presses the room assignment button 326 to display a room assignment screen 500 to be described later in order to assign a room that meets the conditions of the room for which the reservation application has been made.

  The receptionist presses the reservation registration button 327 to store the information input in each field of the reservation screen 300 in each table provided in the accommodation reservation management server 104.

  In addition, when a person who wants to stay, not just a user, goes directly to the front desk, it will be necessary to generate new reservation information, so the receptionist made an input in a field that is considered necessary Thereafter, when a reservation registration button 327 is pressed, a reservation number is automatically issued, and information input in each field of the reservation screen 300 is stored in each table provided in the accommodation reservation management server 104.

  On the departure date of the user who has stayed, the receptionist performs an accounting process to settle the accommodation expenses at the front desk. Therefore, the receptionist presses the accounting button 328 to display an accounting screen 700 described later. Display and perform accounting processing using the accounting screen 700.

  Further, when the customer checks in, the reception person can press the reception button 329 to display a reception screen 600 for performing processing for regarding the reservation information as if the stay has been confirmed. It is.

  FIG. 4 shows a configuration example of a reservation aggregation screen for aggregating reservation information for accommodation received from a user in the embodiment of the present invention. The reservation aggregation screen is displayed on the display unit 210 of the client terminal 102. This is a screen that is displayed and used by the receptionist.

  The reservation aggregation screen 400 includes fields for inputting / outputting data provided in the reservation aggregation screen 400, buttons for data registration and search, and transition to another screen, which will be described.

  Aggregation number 401 for displaying the aggregation number, separation 402 for indicating a field for inputting when the reservation information already aggregated is separated, reservation number 403 for displaying the reservation number, stay status from reservation to departure As the stay status, for example, reservation, arrival schedule, stay, departure schedule, departure completed, and the like are raised.

  In the reservation screen 300 that is the screen transition source of the reservation aggregation screen 400, the aggregation number 401 displays the aggregation number that is an aggregation unit when the reservation is displayed by combining a plurality of reservations. In the reservation screen 300 that is the screen transition source of the reservation aggregation screen 400, when a reservation that is not aggregated is displayed, a predetermined code is combined with the reservation number of the reservation (as described above, the code G and the reservation (Aggregate number combined with the number)

  The arrival date 405, the night number 406, the departure date 407, and the guest name 408 are shown in the order of the accommodation start date, the number of nights, the accommodation end date, and the guest name.

  The reservation number 409, the customer number 410, the status 411, the room number 412, the name name 413, and the telephone number 414 in the order of reservation number, customer number, reservation stay status, reserved room number, customer name or name, And the customer's telephone number, respectively, and the reception staff selects the item desired to be input, performs the input, and presses the search button 436 to use the data input to each item. The reservation information is acquired, and the acquisition result is displayed as a list.

  The area displayed in the list includes a combination 415 that is a field for selecting reservation information to be aggregated with respect to the reservation information corresponding to the reservation number 403.

  In addition, this area includes a reservation number, an aggregation number, a reservation stay status, and an accommodation start date in the order of a reservation number 416, an aggregation number 417, a status 418, an arrival date 419, a night number 420, a departure date 421, and a guest name 422. , The number of staying days, the end date of staying, and the name of the guest.

  When the receptionist inputs the combination 415 and then presses the registration button 423, the reservation information corresponding to the input combination 415 is additionally displayed in the reservation information corresponding to the reservation number 403, and the accommodation reservation management server The data is stored in 104.

  At this time, the aggregation number corresponding to the combination 415 is replaced with the aggregation number displayed in the aggregation number 401 and stored in the accommodation reservation management server 104, thereby identifying that the mutual reservation information has been aggregated. Is possible.

  ID 424 is a field for displaying a number by combining a code consecutive to the reservation number, for example, A to Z, in order to uniquely identify each room when a plurality of rooms are reserved for the reservation number, The preceding ID 425 indicates a field displayed when the ID 424 is set as the preceding ID.

  Arrival date 426, number of nights 427, departure date 428, room type 429, room number 430, guest name 431, number of people 432, and amount 433 in order of accommodation start date, number of nights, accommodation end date, room type, room Number, guest name, number of people staying, and accommodation cost are shown in this order.

  However, if the room number is not assigned to the guest, the room number is displayed as “not yet” to indicate that it is not assigned, and if the room is assigned, it is assigned. The room number is displayed.

  In order for the receptionist to make a room assignment, when the room assignment button 434 is pressed in the state where reservation information corresponding to the reservation number displayed in the ID 424 is designated, a room assignment screen described later is displayed, and this screen is used. Make room assignments.

  When the operation for performing reservation aggregation is completed, the receptionist presses a close button 435 to close the reservation aggregation screen 400.

  FIG. 5 shows a configuration example of a room assignment screen for assigning a room to accommodation reservation information received from a user in the embodiment of the present invention. The room assignment screen is displayed on the client terminal 102. This is a screen displayed on the display unit 210 for use by the receptionist.

  The room assignment screen 500 includes fields for inputting / outputting data provided in the room assignment screen 500, buttons for data registration and search, and transition to another screen. Each of these buttons will be described.

  In the order of reservation number 501, aggregation number 502, name 503, number of rooms 504, and status 505, the reservation number, the aggregation number corresponding to this reservation number, the name of the guest, the number of assigned rooms and the number of unassigned rooms And the number of reserved rooms, and the status of whether or not the assignment has been completed.

  In this embodiment, when the reservation information that is the basis for starting the room assignment screen is aggregated, the room assignment screen for a plurality of reservation information included in the aggregation unit is displayed. The room assignment screen for a single reservation information is displayed. As another method, when the room assignment screen is activated from the reservation screen 300, the room assignment screen for a single reservation information is displayed, and when the room assignment screen is activated from the reservation aggregation screen 400, A room assignment screen for a plurality of reservation information included in the aggregation unit may be displayed.

  The unassigned 506 indicates the number of room line information that has not been assigned, and the assigned 507 indicates the number of room line information that has been assigned.

  ID508, preceding ID509, arrival date 510, number of nights 511, departure date 512, room type 513, and room number 514, a number that combines the consecutive numbers with the reservation number, preceding ID, accommodation start date, accommodation days, accommodation The end date, the room type, and the room number are shown in this order. In the room information that has been assigned, the room number is displayed in the room number 514, and in the room line information that has not been assigned, the room number 514 is displayed. Is hidden.

  A selection 515 is a selection field for assigning a room to the room line information input in the selection 515. When the receptionist makes an input to the selection 515 corresponding to the room row information to be assigned to the room and presses the assign button 516, the room information corresponding to the input selection 515 is assigned to the room.

  The floor 517, the room number 518, and the room type 519 display the floor where the room exists, the room number, and the room type. These are registered and displayed in advance according to the facilities of the accommodation facility. ing.

  In addition, for dates 520 to 524, the dates from the arrival date of the guest of the reservation system 100 to the fifth day are displayed, and the reservation schedule for which a room has already been assigned to each room is displayed. The reservation number branch number and the name of the customer who stays are displayed. However, not only the date up to the fifth day of the arrival date, but also the date can be set and displayed up to the predetermined date.

  When the receptionist makes a room assignment for the room line information, he / she inputs to the selection 515 corresponding to the room line information to be assigned and presses the assign button 516, and then the preceding ID, arrival date, Using the number of nights, the departure date, and the room type, the part that has not been reserved for the date 524 is extracted from the room type 519 and the date 520, and if extracted, the ID 508 is named from the date 520 to the date 524. 503 is displayed. At that time, the room number displayed in the assigned room number 518 is displayed in the room number 514.

  Upon completion of the room assignment, the receptionist presses the registration button 525 to store the reservation information in the accommodation reservation system 100 and presses the close button 526 to close the room assignment screen 500.

  FIG. 6 shows a configuration example of the reception screen according to the embodiment of the present invention. The reception staff is a screen mainly used when the customer checks in, and the reception screen is a display of the client terminal 102. This is a screen displayed on the section 210 and used by the receptionist.

  The reception screen 600 includes fields for inputting / outputting data provided in the reception screen 600, buttons for data registration and search, and transition to other screens. Each of these buttons will be described.

  Room number 601, reservation number 602, state 603, aggregation number 604, reservation status 605, deadline 606, arrival date 607, departure date 608, number of nights 609, guest information 610 in this order, room number, reservation number, stay status, It is shown in the order of the aggregation number, the status of the reservation application, the time limit for confirming the reservation, the start date of the stay, the number of stays, the end date of stay, and the customer information that is scheduled to stay at the accommodation facility.

  The room reservation information 611 has the same content as the room information on the reservation screen 300 (the same content as the subtraction amount 322 from the ID 310), and thus the description thereof is omitted. However, on this screen, room line information and accounting information are displayed for the entire aggregation unit.

  The information displayed on the reception screen 600 is based on the room number 601 or the reservation number entered in the reservation number 602 after the reception person presses the search button 612. Obtained from the management server 104 and displayed.

  In order to specify that the reservation information displayed on the reception screen 600 has been checked in, the receptionist presses the registration button 613 and stores the reservation information in the accommodation reservation management server 104. When the reception screen 600 is closed, the close button 614 is pressed.

  If the room assignment has not been completed, the room reservation information 611 to be assigned is designated and the room assignment button 615 is pressed to display the room assignment screen 500. The receptionist is in charge of the room assignment screen. When a room is assigned using 500, the room number assigned to the room number of the room reservation information 611 is displayed, indicating that the assignment has been completed.

  The receptionist checks the reception screen 600 at the time of check-out of the guest, confirms that the guest has checked in and stayed, and then performs an accounting process to settle the accommodation cost. At that time, in order to display an accounting screen described later, if the accounting button 616 is pressed and reservation information is registered, the reservation screen 300 is displayed when the registration button 613 is pressed and the reservation information is registered. Can be done.

  FIG. 7 shows a configuration example of an accounting screen for performing accounting processing for settlement of accommodation expenses in the embodiment of the present invention. The accounting screen is a screen that is displayed on the display unit 210 of the client terminal 102 and is used by the receptionist.

  The accounting screen 700 includes fields for inputting / outputting data provided in the accounting screen 700, buttons for data registration and search, and transition to other screens, each of which will be described.

  The reservation information 701 regarding the accommodation is the same as the information displayed in the number of nights 609 from the room number 601 on the reception screen 600 shown in FIG. 6, so the description thereof will be omitted. For the reading 702 and the name 703, the name of the guest Indicates the name and name.

  For the deduction amount 704, the total sales 705, and the total deposit 706, the total accommodation cost for the room or reservation number is displayed in the total sales 705, and the amount paid by the guest is entered in the total deposit 706. Then, the total deposit amount 706 is subtracted from the total sales amount 705 and displayed in the deduction amount 704.

  Also, the amount 711 to the amount 711 are displayed as the details for the sales, and the number 707 is assigned to each detail with a number for uniquely identifying one record of the details, and the item indicating what the sales are for 708, a unit price 709 indicating a unit price for the subject 708, a quantity 710 indicating the number of sales of the subject 708, and a price 711 indicating a sales amount which is a value obtained by multiplying the unit price 709 by the quantity 710. The total is displayed in the total sales 705.

  In addition, the reservation information that has been aggregated is also displayed in this detail portion, and the total amount of the sales amount displayed in the amount 711 is displayed in the total sales 705. Even when separate reservation applications are made when performing accounting at the time of check-out, it is possible to perform accounting at once without accounting for each reservation application. Business can be performed.

  When the accounting process is completed, the receptionist presses a close button 712 to close the accounting screen 700.

  FIG. 8 shows the configuration of tables and data used in each process executed in the accommodation reservation system according to the embodiment of the present invention. These tables and data are external to the accommodation reservation management server 104. It is stored and managed in the memory 211 and RAM 203.

  The customer table shown in FIG. 8 (a) stores information on customers (members) who use the accommodation reservation system 100, and the customer number for uniquely identifying the customer and the customer name indicating the name of the customer. , Customer name, customer phone number, postal code, and address.

  The reservation table shown in FIG. 8 (b) shows the reservation number for uniquely identifying the reservation information, and the reservation date, because the reservation needs to be confirmed after the customer arrives at the latest. It has a reservation deadline.

  In addition, the reservation table has a reservation status indicating the status of reservation application such as waiting for cancellation, provisional reservation, and reservation, and an aggregation number for uniquely identifying the reservation information aggregated when the reservation aggregation is performed. In addition, an arrival date and a departure date are provided.

  Furthermore, the reservation table includes an external reservation number associated with the external reservation data acquired from the accommodation reservation site. The external reservation number corresponds to the external reservation number of the external reservation data shown in FIG. In addition, a room type corresponding to the accommodation plan provided to the accommodation reservation site is provided.

  The room table shown in FIG. 8C stores room information such as the room type and the accommodation cost per person, and the room number, the room type, and the room accommodation for uniquely identifying the room. The cost (unit price) is included.

  The reservation guest table shown in FIG. 8 (d) stores and manages reservation guest information on reservations. A reservation number is reserved for a plurality of applications, that is, a plurality of rooms at the time of one reservation application. When an application is made, the reservation number branch number for uniquely identifying the details of the reservation information and the customer number are included.

  In addition, if there are multiple applications, after registering one reservation as a representative, the other representative will be registered on the representative's reservation on the screen (not shown). For those registered as reservations, identification information is stored in the reservation representative flag.

  The reservation room table shown in FIG. 8 (e) stores and manages room reservation information related to room reservation, and a preceding ID indicating a reservation number, a reservation number branch number, and a related reservation number branch number when the reservations are consolidated. , Room number, arrival date, departure date, reserved number of people to stay, reserved stay status, and deposit amount.

  The external reservation data shown in FIG. 8 (f) temporarily stores and manages the external reservation information acquired from the accommodation reservation site, the external reservation number uniquely identifying the external reservation data, and the accommodation provided to the accommodation reservation site It includes a plan number that represents the type of plan, a customer name that has made a reservation, a customer name, an arrival date, a departure date, and the number of reservations for the reservation.

  In addition, the external reservation data includes a cancellation category. For example, when the cancellation category is “YES”, a cancellation instruction is given, and when the cancellation category is “NO”, a normal accommodation reservation is given. In the case of a cancel instruction, it is not necessary that all items are set, and only the external reservation number and the cancel category need be set.

  Next, processing for registering reservation information of accommodation facilities in the client terminal 102 and the accommodation reservation management server 104 according to the embodiment of the present invention will be described using the flowcharts shown in FIGS. 9 and 10.

  In this processing flow, with respect to step S104 and step S105, step S111 and step S112, each processing step is executed under the control of the CPU 201 provided in the accommodation reservation management server 104, and the other steps are performed by the client terminal 102. Each processing step is executed under the control of the CPU 201 provided.

  In step S100, the reservation screen 300 is displayed. In the next step S101, it is determined whether or not the search button 324 of the reservation screen 300 is pressed. If it is determined that the button is pressed, the process proceeds to step S102. If it is not determined that the process has been performed, the process proceeds to step S108.

  In step S102, the reservation number displayed in the reservation number 301 on the reservation screen 300 is acquired. In step S103, the reservation number acquired in step S102 is transmitted to the accommodation reservation management server 104.

  In step S104, the reservation information having the reservation number in the reservation table corresponding to the reservation number transmitted in step S103 is acquired, and the customer corresponding to the reservation number in the reservation guest table corresponding to the reservation number included in the reservation information Get the number.

  The customer information corresponding to the customer number in the customer table corresponding to the customer number acquired from the reservation guest table is acquired (customer information whose identification information is stored in the reservation representative flag) as guest information, and the reservation number The room reservation information corresponding to the reservation number in the reservation room table corresponding to is acquired.

  Moreover, the room information corresponding to the room number of the room table corresponding to the room number included in the room reservation information is acquired, and further, the customer number corresponding to the reservation number of the reservation guest table corresponding to the reservation number is acquired, The customer information corresponding to the customer number in the customer table corresponding to the acquired customer number is acquired as room reservation information. If there are a plurality of reservation number branch numbers for the reservation number, room reservation information is generated for the number of reservation numbers.

  In step S105, the reservation information, guest information, and room reservation information acquired in step S104 are transmitted to the client terminal 102. In step S106, the reservation information, guest information, and room reservation information transmitted in step S105 are transmitted. Receive.

  In step S107, the reservation information received in step S106 is displayed on the reservation screen 300. The reservation information reservation is performed in the order of reservation number 301, aggregation number 303, deadline 305, arrival date 306, and departure date 307 on the reservation screen 300. Numbers, aggregation numbers, reservation deadlines, arrival dates, and departure dates are displayed in this order, and guest information is displayed in each item constituting guest information 309.

  It should be noted that “reservation” is normally displayed in the state 302, reservation or temporary reservation is displayed in the reservation status 304, and the user makes a reservation application from the client terminal 102 using a screen (not shown). Information is displayed.

  Furthermore, the room reservation information received in step S106 is displayed on the reservation screen 300. The ID 310, the preceding ID 311, the arrival date 312, the departure date 314, the room type 315, the room number 316, the guest name 317, the number of people on the reservation screen 300 are displayed. In the order of 318 and amount 319, the room number of the reservation number branch number of the room reservation information, the preceding ID, the arrival date, the departure date, the room type, the room number, the customer name, the number of reservations, and the unit price of the room reservation information are reserved. Display in order of the amount multiplied by the number of people.

  The total amount displayed in the amount 319 is displayed in the sales total 320, the amount of reservation information is displayed in the total deposit 321 and the total deposit 321 is subtracted from the total sales 320 in the subtraction amount 322. The amount obtained is displayed.

  In step S108, when the reservation information has not been made and when newly registering the reservation information, in order to obtain the customer information, the cursor placed on the guest number on the reservation screen 300 has moved to another field. If detected, the process proceeds to step S109, and if not detected, the process proceeds to step S115.

  In step 109, it is determined whether or not a customer number is input in the guest number field of the guest information 309 on the reservation screen 300. If it is determined that the customer number has been input, the process proceeds to step S110 and is input. If not, the process proceeds to step S115.

  In step S110, in order to request the guest information to the hotel reservation management server 104, the customer number input in the guest number field of the guest information 309 on the reservation screen 300 is acquired and transmitted to the hotel reservation management server 104. .

  In step S111, customer information corresponding to the customer number in the customer table corresponding to the customer number transmitted in step S110 is acquired. In step S112, the customer information acquired in step S111 is transmitted to the client terminal 102 as guest information. To do.

  In step S113, the guest information transmitted in step S112 is received. In step S114, the guest information received in step S113 is displayed on the guest information 309 on the reservation screen 300.

  In step S115, it is determined whether or not the reservation registration button 327 on the reservation screen 300 has been pressed. If it is determined that the button has been pressed, the process proceeds to step S116. If it is not determined that the button has been pressed, the process proceeds to step S101. Proceed.

  In step S116, after changing the reservation status displayed on the reservation screen 300 to “reservation”, reservation information (reservation number 301 to departure date 307) and room reservation information (amount 319 from ID 310) on the reservation screen 300 are acquired. In step S117, reservation information and room reservation information are transmitted to the accommodation reservation management server 104.

  In step S118, the reservation status having the reservation number of the reservation table corresponding to the reservation number of the reservation information transmitted in step S117 is stored in “reservation” and corresponds to the number combined with the reservation number of the reservation information and ID 310. The order ID, room number, arrival date, and departure date corresponding to the reservation number branch number in the reservation room table are stored in the order of the room number 316, arrival date 312, and departure date 314.

  If the reservation number corresponding to the reservation number of the reservation information transmitted in step S117 does not exist in the reservation table, new reservation information and room reservation information are stored in the reservation table, reserved guest table, and reserved room table.

  In step S119, the storage of the reservation information and the room reservation information is notified to the client terminal 102. In step S120, the reservation screen 300 indicates that the storage of the reservation information and the room reservation information notified in step S119 is completed. To display.

  In step S121, since the reservation information is aggregated using the reservation aggregation screen 400, it is determined whether or not the reservation aggregation button 325 is pressed. If it is determined that the reservation information is pressed, the process proceeds to step S122. If it is not determined that the button has been pressed, the process proceeds to step S123. In step S122, the reservation aggregation process is performed. Details will be described with reference to FIG.

  In step S123, when assigning a room where the guest stays, it is determined whether or not the room assignment button 326 has been pressed while one record of the room reservation information on the reservation screen 300 is selected. If it is determined that the button has been pressed, the process proceeds to step S124. If it is not determined that the button has been pressed, the process proceeds to step S125.

  In step S124, in order to perform the room assignment process, the room assignment screen 500 is displayed, the room reservation information selected in step S123 is taken over, and the ID 508, the preceding ID 509, the arrival date 510, the number of nights 511 of the room assignment screen 500 are displayed. Number obtained by combining the reservation number 301 and the ID 310 of the reservation screen 300 in the order of the departure date 512, the room type 513, and the room number 514, the preceding ID 311, the arrival date 312, the number of nights 313, the departure date 314, the room type 315, and the room The numbers are displayed in the order of 316.

  When the receptionist inputs the selection 515 corresponding to the reservation information to be assigned and presses the assign button 516, the advance ID, arrival date, number of nights, departure date, and room type of the reservation information are used. If the room type 519 and the date 520 to which the reservation has not been made for the date 524 are extracted, the ID 508 and the guest name are displayed from the date 520 to the date 524. At that time, the room number displayed in the assigned room number 518 is displayed in the room number 514. In addition, when extraction is not possible, the room type, date, and the like that are deemed to be unassignable are displayed.

  Upon completion of the room assignment, the receptionist presses the registration button 525, closes the room assignment screen 500, and sets the room type 315 and the room number corresponding to the number obtained by combining the ID 310 of the reservation screen 300 corresponding to ID 508 and the reservation number. The room number 518 and the room type 519 are displayed on 316.

  Next, in step S125, when the customer checks in, the reception button 329 is pressed to display a reception screen 600 for the reception person to assume that the reservation information has been confirmed as staying. If it is determined that the button has been pressed, the process proceeds to step S126. If it is not determined that the button has been pressed, the process proceeds to step S127.

  In step S126, using the reception screen 600, a process for assuming that the reservation information is confirmed to be stayed is performed, but the details are omitted.

  In step S127, it is determined whether or not the accounting button 328 has been pressed to display the accounting screen 700 for the receptionist to perform accounting processing in order to settle the accommodation expenses when the customer checks out. If it is determined that the button has been pressed, the process proceeds to step S128. If it is not determined that the button has been pressed, the process ends.

  In step S128, the accounting process is performed using the accounting screen 700, but the details are omitted.

  Next, processing for collecting reservation information of accommodation facilities in the client terminal 102 and the accommodation reservation management server 104 according to the embodiment of the present invention will be described using the flowcharts shown in FIGS. 11 and 12.

  In this processing flow, with respect to step S204 and step S205, step S212 and step S213, and step S222 to step S227, each processing step is executed under the control of the CPU 201 included in the accommodation reservation management server 104, and other steps. Each processing step is executed under the control of the CPU 201 provided in the client terminal 102.

  In step S200, the reservation aggregation screen 400 is displayed, and in step S201, it is detected that the cursor placed on the aggregation number 401 has moved to another field in order to make a request to acquire reservation information to be reserved. If so, the process proceeds to step S202.

  In step S202, the aggregation number input in the aggregation number 401 is acquired. In step S203, the aggregation number acquired in step S202 is transmitted to the accommodation reservation management server 104 in order to request reservation information to the accommodation reservation management server 104. To do.

  In step S204, after acquiring the reservation information having the aggregation number of the reservation table corresponding to the aggregation number transmitted in step S203, the customer corresponding to the reservation number of the reservation guest table corresponding to the reservation number of the acquired reservation information Get the number. If there are reservation number branch numbers for the reservation number, customer numbers are acquired for the number of reservation numbers.

  The customer name corresponding to the customer number of the customer table corresponding to the customer number is acquired, and further, the room number corresponding to the reservation number of the reservation room table corresponding to the acquired reservation number, arrival date, departure date, number of reservations, And the reservation stay status is acquired. If there is a reservation number branch number for the reservation number, the room number, arrival date, departure date, number of reservations, and reservation stay status corresponding to the reservation number branch number are acquired.

  In step S205, the reservation information, customer name, room number, arrival date, departure date, number of reservations, and reservation stay status acquired in step S204 are transmitted to the client terminal 102 as reservation aggregate information.

  In step S206, the reservation aggregation information transmitted in step S205 is received. In step S207, the reservation aggregation information received in step S206 is displayed on the reservation aggregation screen 400.

  At this time, the reservation number, reservation stay status, arrival date, departure of the reservation aggregation information in the order of the reservation number 403, status 404, arrival date 405, number of nights 406, departure date 407, and guest name 408 of the reservation aggregation screen 400 Displays the number of days after subtracting the arrival date, the departure date, and the customer name.

  In addition, the reservation number branch number of the reservation aggregation information in the order of ID424, preceding ID425, arrival date 426, night number 427, departure date 428, room type 429, room number 430, guest name 431, number of people 432, and amount 433, The preceding ID, arrival date, number of days obtained by subtracting the arrival date from the departure date, departure date, room type, room number, customer name, number of people reserved, and amount are displayed in this order.

  In the reservation aggregation screen 400, it is possible to display room reservation information from the ID 424 to the amount 433 by performing aggregation even with different reservation numbers, and further, the reservation number displayed in the ID 424 to the preceding ID 425 even with a different reservation number. By inputting the branch number, it is possible to relate the room reservation information having different reservation numbers as being related.

  In step S209, it is determined whether or not a request for acquisition of reservation information to be aggregated is sent to the accommodation reservation management server 104. In the state where any field from the reservation number 409 to the telephone number 414 is input, It is determined whether or not the search button 436 has been pressed. If it is determined that the search button 436 has been pressed, the process proceeds to step S210.

  In step S210, information input in any field from the reservation number 409 to the telephone number 414 is acquired as a reservation aggregation search condition. In step S211, the reservation aggregation search condition acquired in step S210 is transmitted to the accommodation reservation management server 104. Send.

  In step S212, after acquiring the reservation information having each item of the reservation table corresponding to the reservation aggregation search condition transmitted in step S211, the customer corresponding to the reservation number of the reservation guest table corresponding to the reservation number of the reservation information Get the number. If there are reservation number branch numbers for the reservation number, customer numbers are acquired for the number of reservation numbers.

  The customer name corresponding to the customer number in the customer table corresponding to the customer number is acquired, and the room number corresponding to the reservation number in the reservation room table corresponding to the reservation number in the reservation information, arrival date, departure date, number of people reserved , And the reservation stay status is acquired. If there is a reservation number branch number for the reservation number, the room number, arrival date, departure date, number of reservations, and reservation stay status corresponding to the reservation number branch number are acquired.

  In step S213, the reservation information, customer name, room number, arrival date, departure date, number of reservations, and reservation stay status acquired in step S212 are transmitted to the client terminal 102.

  In step S214, the reservation information, customer name, room number, arrival date, departure date, number of reservations and reservation stay status transmitted in step S213 are received. In step S215, the reservation information, customer name received in step S214. The room number, the arrival date, the departure date, the number of reservations, and the reservation stay status are displayed on the reservation aggregation screen 400.

  At this time, the reservation number, reservation status, arrival date, departure in the order of reservation number 416, aggregation number 417, status 418, arrival date 419, number of nights 420, departure date 421, and guest name 422 on the reservation aggregation screen 400 Displays the number of days after subtracting the arrival date, the departure date, and the customer name.

  In step S216, it is determined whether or not the registration button 423 has been pressed. If it is determined that the button has been pressed, the process proceeds to step S219. In step S217, it is determined whether or not an input has been made to the separation 402. If it is determined that an input has been made, the process proceeds to step S218. If it is not determined that an input has been made, the process proceeds to step S219.

  In step S218, in order to separate the already collected reservation information, a reservation number to be separated is acquired.

  In step S219, it is determined whether or not an input has been made to the combination 415. If it is determined that an input has been made, the process proceeds to step S220. If it is not determined that an input has been made, the process proceeds to step S221.

  In step S220, in order to specify the reservation information to be combined, the reservation number of the reservation information is acquired.

  In step S221, the reservation number to be separated, the reservation number to be combined, the aggregation number input in the aggregation number 417, and the room reservation information (ID 424 to the amount 433) are transmitted to the accommodation reservation management server 104, and the step In S222, the reservation number transmitted in step S221 is received.

  In step S223, it is determined whether or not the reservation number received in step S222 is a target of separation. If it is determined that the reservation number is a target, the process proceeds to step S224. If it is determined that the reservation number is not a target, step S225 is performed. Proceed to the process.

  In step S224, the aggregation number having the reservation number in the reservation table corresponding to the reservation number to be separated is changed to an initial value. For example, in the present embodiment, it is a number obtained by combining “G” and a reservation number.

  Furthermore, since it is no longer an aggregation target, it is treated as irrelevant reservation information, so the preceding ID corresponding to the reservation number branch number of the reservation room table corresponding to the ID 424 of the room reservation information is updated to blank. In this case, the reservation room table may be updated after the preceding ID is blanked on the reservation aggregation screen 400.

  In step S225, it is determined whether or not the reservation number received in step S222 is to be combined. If it is determined that the reservation number is to be combined, the process proceeds to step S226. If it is determined that the reservation number is not to be combined, step S227 is performed. Proceed to the process.

  In step S226, the aggregation number having the reservation number in the reservation table corresponding to the reservation number to be combined is changed to the aggregation number received in step S222. Furthermore, since it became a target of aggregation, it became possible to handle it as relevant reservation information, so the preceding ID corresponding to the reservation number branch number of the reserved room table corresponding to the ID 424 of the room reservation information was updated with the preceding ID 425. To do.

  In step S227, the result of completion of updating the reservation information is transmitted to the client terminal 102. In step S228, the update completion result transmitted in step S227 is received. In step S229, the update completion result is displayed on the reservation aggregation screen 400. To do.

  In step S230, if the room type 429 and the room number 430 on the reservation aggregation screen 400 are not displayed, that is, if the room assignment for the reservation is not completed, the room assignment can be performed.

  In step S230, when assigning a room where the guest stays, it is determined whether or not the room assign button 326 is pressed while one record of room information is selected. If it is determined that the button has been pressed, the process proceeds to step S231. If it is not determined that the button has been pressed, the process ends.

  In step S231, in order to perform the room assignment process, the room assignment screen 500 is displayed, the room information selected in step S230 is taken over, and the ID 508, the preceding ID 509, the arrival date 510, the number of nights 511, the departure date of the room assignment screen 500 are displayed. 512, the room type 513, and the room number 514 in order of the reservation number 403 and ID 424 of the reservation aggregation screen 400, the preceding ID, the arrival date 426, the number of nights 427, the departure date 428, the room type 429, and the room number They are displayed in the order of 430.

  When the receptionist inputs the selection 515 corresponding to the reservation information to be assigned and presses the assign button 516, the advance ID, arrival date, number of nights, departure date, and room type of the reservation information are used. In the room type 519 and the date 520, a portion where reservation has not been made for the date 524 is extracted, and if it can be extracted, the customer number is displayed from the date 520 to the date 524. At that time, the room number displayed in the assigned room number 518 is displayed in the room number 514. In addition, when extraction is not possible, the room type, date, and the like that are deemed to be unassignable are displayed.

  In addition, if the aggregation is not performed, the receptionist must assign the room to each reservation even during the continuous stay period, and the room having the room type desired by the guest is continuously Choosing a free item is a very tedious task.

  However, by performing aggregation, it is possible to have a relationship between reservations in which the input displayed in ID 508 is made in the preceding ID 509, and satisfy the stay period and room type of all the reservations having that relationship. The receptionist can easily make such room assignments.

  Upon completion of the room assignment, the receptionist presses the registration button 525, closes the room assignment screen 500, closes the room type 429 and the room corresponding to the number obtained by combining the ID 424 of the reservation aggregation screen 400 corresponding to ID 508 and the reservation number. The room number 518 and the room type 519 are displayed in the number 430.

  Next, a process of taking in external reservation information acquired from the accommodation reservation site in the client terminal 102 and the accommodation reservation management server 104 according to the embodiment of the present invention will be described with reference to the flowchart shown in FIG.

  In this processing flow, the receptionist is manually started from an execution screen (not shown) of the client terminal 102, or is periodically / irregularly (such as when an event occurs) by batch processing.

  In this processing flow, with respect to the processing except for step S309, each processing step is executed under the control of the CPU 201 included in the accommodation reservation management server 104, and step S309 is controlled under the control of the CPU 201 included in the client terminal 102. Each processing step is executed.

  In step S301, the external reservation data shown in FIG. 8F is acquired from the accommodation reservation site via the Internet and stored in the RAM 203.

  In step S302, the following processing is repeated for the number of acquired external reservation data.

  In step S303, it is determined whether the target external reservation data is a cancel instruction. For example, when the cancellation category of the external reservation data is “YES”, it is determined as a cancel instruction. If the target external reservation data is not a cancel instruction, the process proceeds to step S304. If the target external reservation data is a cancel instruction, the process proceeds to step S305.

  In step S304, since the target external reservation data is not a cancel instruction, that is, a normal accommodation reservation, a new reservation number is issued and necessary information is stored in the reservation table shown in FIG. 8B. At that time, the room type corresponding to the accommodation plan represented by the plan number of the external reservation data is specified and stored. After the processing, the process proceeds to step S311.

  In step S305, reservation information corresponding to the target external reservation data is acquired. Specifically, the reservation number is specified from the reservation table using the external reservation number of the external reservation data as a key, and the corresponding record is acquired. Based on the reservation number, the reservation guest table and the reservation room table are used. Get a record.

  In step S306, it is determined whether the target reservation information has been aggregated. Specifically, the determination is made based on whether or not an aggregation number is set in the reservation information acquired in step S305. If the target reservation information has been consolidated, the process proceeds to step S307, and if not, the process proceeds to step S310.

  In step S307, aggregation cancellation of the aggregation unit including the target reservation information is performed. First, a reservation table record having an aggregation number included in the target reservation information is extracted, and the aggregation number is set to an initial value. Further, the record is extracted from the reservation room table using the reservation number of the extracted record as a key, and the preceding ID set by the aggregation is cleared.

  In step S308, the client terminal 102 is notified that the aggregation cancellation of the aggregation unit including the target reservation information has been performed. In addition, when the reception person in charge in the client terminal 102 instructs to take in the external reservation data online, it is notified immediately, and when the external reservation data is taken in by batch processing, it is stored as a log. Reference may be made later.

  In step S309, the display 210 of the client terminal 102 displays that the aggregation cancellation has been performed using a notification screen (not shown).

  In step S310, the target reservation information is canceled. Specifically, the corresponding records in the reservation table, reserved guest table, and reserved room table are deleted using the reservation number of the target reservation information as a key. Here, the corresponding record may be physically deleted, or a deletion section may be provided in each table, and a value indicating deletion may be set in the deletion section of the corresponding record.

  In step S311, if the number of acquired external reservation data items has been processed, the repetition process is terminated.

  As a result, when the reservation information to be canceled has been aggregated, the aggregation unit that includes the reservation information to be canceled is canceled, and then the target reservation information is canceled. It is possible to cancel the reservation information without generating it.

  In the above description, when the reservation information to be canceled has been aggregated, the embodiment has been described in which aggregation is canceled for all aggregation units including the reservation information. Another embodiment is described below.

  FIG. 14 shows another embodiment of the process of taking in external reservation information acquired from the accommodation reservation site in the client terminal 102 and the accommodation reservation management server 104 according to the embodiment of the present invention.

  This processing flow shows that if the reservation information to be canceled has been aggregated, if the reservation information is removed from the aggregation unit and the remaining reservation information is continuous as a stay schedule (consecutive nights), all Instead of canceling the aggregation, the aggregation unit is configured with the remaining reservation information.

  As processing steps, steps S401 and S402 are added to the processing flow of FIG.

  The processing from step S301 to S306 and from step S307 to S311 is the same as that in FIG.

  In step S401, when the reservation information to be canceled is excluded from the aggregation unit including the reservation information to be canceled, there are two or more remaining reservation information, which are continuous as the stay schedule (continuous stay). It is determined whether or not. Specifically, using the aggregation number of the reservation information to be canceled as a key, the corresponding record is extracted from the reservation table, the records excluding the reservation information to be canceled are sorted in ascending order of arrival date, Determine whether the record arrival date matches. If all or part of the remaining reservation information is consecutive nights, the process proceeds to step S402. If not, the process proceeds to step S307, and all the aggregation units are canceled as in FIG.

  In step S <b> 402, the aggregation is canceled for the reservation information to be canceled and the reservation information that does not become consecutive nights. First, the corresponding record is extracted from the reservation table using the reservation number of the reservation information to be aggregated as a key, and the aggregation number is set to an initial value. Further, the corresponding record in the reservation room table is extracted using the reservation number of the target reservation information as a key, the reservation number branch number is acquired, and cleared if the preceding ID is set. Subsequently, when the reservation record of the reservation room table is extracted using the reservation number of the remaining reservation information extracted in step S401 (which will be consecutive nights) as a key, and the acquired reservation number branch number is set as the preceding ID, clear. In addition, when a number based on the reservation information to be canceled (for example, G + the reservation number of the reservation information to be canceled) is set in the aggregation number, the reservation number of any remaining reservation information is set. You may replace it with the number you made.

  Thereby, when the reservation information to be canceled is aggregated, the reservation information that maintains the continuity of the stay schedule is configured as a new aggregation unit, so that the regrouping operation by the receptionist becomes unnecessary.

  As described above, when a cancellation instruction is input for the grouped (aggregated) accommodation reservations, the cancellation process can be appropriately performed.

  The program according to the present invention is a program that allows a computer to execute (read) each processing method, and the storage medium according to the present invention stores a program that allows the computer to execute each processing method.

  The program in the present invention may be a program for each processing method of each device.

  As described above, a recording medium that records a program that implements the functions of the above-described embodiments is supplied to a system or apparatus, and a computer (or CPU or MPU) of the system or apparatus stores the program stored in the recording medium. It goes without saying that the object of the present invention can also be achieved by performing reading.

  In this case, the program itself read from the recording medium realizes the novel function of the present invention, and the recording medium storing the program constitutes the present invention. As a recording medium for supplying the program, for example, a flexible disk, hard disk, optical disk, magneto-optical disk, CD-ROM, CD-R, DVD-ROM, magnetic tape, nonvolatile memory card, ROM, EEPROM, silicon A disk or the like can be used.

  Further, by executing the program read by the computer, not only the functions of the above-described embodiments are realized, but also an OS or the like operating on the computer based on an instruction of the program is a part of the actual processing or It goes without saying that the case where the functions of the above-described embodiments are realized by performing all of the above processing is also included.

  Furthermore, after the program read from the recording medium is written to the memory provided in the function expansion board inserted into the computer or the function expansion unit connected to the computer, the function expansion board is based on the instructions of the program code. It goes without saying that the case where the CPU or the like provided in the function expansion unit performs part or all of the actual processing and the functions of the above-described embodiments are realized by the processing.

  Further, the present invention may be applied to a system composed of a plurality of devices or an apparatus composed of a single device. Needless to say, the present invention can be applied to a case where the present invention is achieved by supplying a program to a system or apparatus. In this case, by reading a recording medium storing a program for achieving the present invention into the system or apparatus, the system or apparatus can enjoy the effects of the present invention.

  Furthermore, by downloading and reading a program for achieving the present invention from a server, database, etc. on a network using a communication program, the system or apparatus can enjoy the effects of the present invention. In addition, all the structures which combined each embodiment mentioned above and its modification are also included in this invention.

100 accommodation reservation system 102 client terminal 104 accommodation reservation management server 106 LAN
201 CPU
202 ROM
203 RAM
204 System bus 205 Input controller 206 Video controller 207 Memory controller 208 Communication I / F controller 209 Input unit 210 Display unit 211 External memory

Claims (5)

An information processing apparatus that groups a plurality of accommodation reservations and handles them as one reservation group,
Cancellation instruction acquisition means for acquiring a cancellation instruction for the accommodation reservation;
When the accommodation reservation corresponding to the cancellation instruction is grouped, grouping cancellation means for canceling the grouping of the accommodation reservation for the reservation group including the accommodation reservation;
An information processing apparatus comprising: canceling means for canceling the accommodation reservation corresponding to the cancel instruction.   The information processing apparatus according to claim 1, wherein the grouping cancellation unit cancels the grouping of all accommodation reservations for a reservation group including an accommodation reservation corresponding to the cancellation instruction. A determination means for determining whether or not the stay dates of a plurality of stay reservations excluding the stay reservation are consecutive for the reservation group including the stay reservation when the stay reservations corresponding to the cancellation instruction are grouped; In addition,
The grouping cancellation means cancels the grouping of the reservation group including the accommodation reservations, leaving a plurality of accommodation reservations with the accommodation dates consecutive when it is determined by the determination means to be continuous. The information processing apparatus according to claim 1. A method of controlling an information processing apparatus that groups a plurality of accommodation reservations and handles them as one reservation group,
A cancellation instruction acquisition step, wherein the cancellation instruction acquisition means acquires a cancellation instruction for the accommodation reservation;
A grouping canceling step for canceling the grouping of the room reservation for the reservation group including the room reservation when the room reservation corresponding to the cancellation instruction is grouped,
A method for controlling an information processing apparatus, comprising: a canceling step, wherein the canceling unit cancels the accommodation reservation corresponding to the cancel instruction. A program that can be executed in an information processing apparatus that groups a plurality of accommodation reservations and handles them as one reservation group,
The information processing apparatus;
Cancellation instruction acquisition means for acquiring a cancellation instruction for the accommodation reservation;
When the accommodation reservation corresponding to the cancellation instruction is grouped, grouping cancellation means for canceling the grouping of the accommodation reservation for the reservation group including the accommodation reservation;
A program that functions as cancellation means for canceling a reservation for accommodation corresponding to the cancellation instruction.

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