JP2016212658A - Ordering terminal, menu server, order receiving server, ordering system, ordering method, and ordering program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable the execution of an order placement process in a plurality of stores differing in business operator or business form.SOLUTION: The present invention comprises: menu information acquisition means for receiving, in a plurality of stores differing in business operator or business form, menu information including the names and unit prices of commodities provided in a specific store from a menu server, in a first data format that is common to the plurality of stores; menu display means for displaying a blank menu common to the plurality of stores before reception on a screen, and displaying received menu information on the screen after reception; order placement operation acceptance means for accepting the order placement operation of a user on the displayed menu information; and order placement information generation means for transmitting, to an order placement server, order placement information including the identifier and quantity of a commodity in a second data format that is common to the plurality of stores.SELECTED DRAWING: Figure 1

Description

  The present invention relates to an ordering terminal, a menu server, an order receiving server, an ordering system, an ordering method, and an ordering program.

  In an ordering method using a printed menu or order slip in a sales service at a restaurant such as a restaurant, the cost for preparing such an ordering method is low. However, there is a problem in that there is a lot of trouble in updating and printing menus, creating order slips, etc., and there is a high risk of an order transmission error by a store clerk.

  Therefore, in sales services, ordering systems using dedicated tablet terminals have become widespread. In an ordering system using a dedicated tablet terminal, the trouble of updating and printing menus, creating order slips, and the like is suppressed, and the risk of an order transmission error by a store clerk is reduced.

  However, in the ordering system using a dedicated tablet terminal, there are problems that a purchase cost of the dedicated tablet terminal and a maintenance cost such as repair or replacement when the dedicated tablet terminal fails are necessary.

  An example of an ordering system using a mobile terminal owned by a customer is disclosed in Patent Document 1. The order management system of Patent Document 1 includes a mobile terminal owned by a customer, a network, and an order entry system. The order management system of Patent Document 1 operates as follows. Prior to entering the store, the customer installs application data for order data input of the restaurant (order data input application) on the mobile terminal in advance. Then, after the customer is guided to the seat at the store, the customer activates the order data input application on the portable terminal and directly places an order from there. The customer order data is transmitted to the store system of each store via a network such as the Internet. As a result of the above operation, in the order management system of Patent Document 1, the introduction cost and maintenance cost of the order data input terminal are reduced.

JP 2014-2641 A

However, in the order management system of Patent Document 1, an order data input application corresponding to the order entry system needs to be installed. Normally, the specifications of the ordering system differ depending on the business providing the sales service or the business form of the sales service. Note that the difference in the business form of the sales service is the difference in the types of products sold (food and drink at restaurants, food and drink at the grocery store, clothing, etc.) and the ordering process for each sales service provider. That is. That is, the order management system of Patent Document 1 has a problem that an order data input application must be installed for each business operator or business form.
(Object of invention)
A main object of the present invention is to provide an ordering terminal, a menu server, an order receiving server, an ordering system, an ordering method, and an ordering program capable of executing ordering processing at a plurality of stores having different business operators or business forms. .

  The ordering terminal of the present invention provides menu information including the name and unit price of a product provided by a specific store in a plurality of stores of different business operators or business forms in a common first data format in the plurality of stores. Menu information acquisition means for receiving from the server, menu display means for displaying the menu information received after reception on the screen, and a menu display means for displaying the menu information received after reception on the screen. Order operation accepting means for accepting a user's order operation, and order information generating means for transmitting order information including an identifier and quantity of a product based on the order operation to the order receiving server in a second data format common to a plurality of stores. And.

  The menu server of the present invention receives menu information including the name and unit price of a product provided by a specific store in a plurality of stores of different business operators or business forms in a common first data format in the plurality of stores. Menu information acquisition means for displaying a common empty menu in a plurality of stores before reception on the screen, and menu display means for displaying the menu information received after reception on the screen. To an ordering terminal including ordering information receiving means, and ordering information generating means for transmitting ordering information including identifiers and quantities of products to the order receiving server in a common second data format in a plurality of stores based on the ordering operation Menu information distribution means for transmitting menu information.

  The order receiving server of the present invention provides menu information including names and unit prices of products provided by a specific store in a plurality of stores of different business operators or business forms in a common first data format in the multiple stores. User for the menu information displayed on the menu information acquisition means received from the server, the menu display means for displaying the menu information received after reception on the screen, and the menu information means for displaying the menu information received after reception on the screen. An ordering operation receiving means for receiving the ordering operation, and an ordering terminal including ordering information generating means for transmitting the ordering information including the identifier and quantity of the product in the second data format common to a plurality of stores based on the ordering operation. Order information receiving means for receiving the order information.

  The ordering system of the present invention is the first data that is commonly used in a plurality of stores by menu information including the name and unit price of a product provided by a specific store in a plurality of stores of different business operators or business forms. A menu server for transmitting in a format; an order receiving server for receiving order information including the identifier and quantity of the product in a second data format commonly used in a plurality of stores; and a menu information acquiring means for receiving the menu information; A menu display means for displaying a common empty menu in a plurality of stores on the screen before reception and displaying the menu information received after reception on the screen, an order operation receiving means for accepting a user's ordering operation on the displayed menu information, And an ordering terminal including ordering information generating means for transmitting ordering information based on the ordering operation.

  The ordering method of the present invention is the first data that is commonly used in a plurality of stores by menu information including the name and unit price of a product provided by a specific store in a plurality of stores having different business operators or business forms. The format is received from the menu server, the common empty menu in multiple stores is displayed on the screen before reception, the menu information received after reception is displayed on the screen, and the user's ordering operation for the displayed menu information is accepted Based on the ordering operation, the ordering information including the identifier and quantity of the product is transmitted to the order receiving server in a second data format commonly used in a plurality of stores.

  The ordering program of the present invention is the first data that is commonly used in a plurality of stores by menu information including the name and unit price of a product provided by a specific store in a plurality of stores of different business operators or business forms. Menu information acquisition processing that is received from the menu server in a format, menu display processing that displays a common empty menu in multiple stores before reception on the screen, and menu information received after reception on the screen, and the displayed menu Order operation acceptance processing that accepts user order operations for information, and order information including product identifiers and quantities based on the order operations in a second data format commonly used in multiple stores to the order receiving server And an order information generation process to be executed by a computer.

  According to the present invention, there is an effect that order processing can be executed in a plurality of stores having different business operators or business forms.

It is a block diagram which shows an example of a structure of the order terminal of the 1st Embodiment of this invention. It is a flowchart which shows operation | movement of the ordering terminal of the 1st Embodiment of this invention. It is a figure for demonstrating the specific example of the process of the order terminal of the 1st Embodiment of this invention. It is a block diagram which shows an example of a structure of the ordering system of the 2nd Embodiment of this invention. It is a flowchart which shows operation | movement of the ordering system of the 2nd Embodiment of this invention. It is a flowchart which shows operation | movement of the ordering system of the 2nd Embodiment of this invention. It is a figure for demonstrating the specific example of the process of the ordering system of the 2nd Embodiment of this invention.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. In all the drawings, equivalent components are denoted by the same reference numerals, and description thereof will be omitted as appropriate.
(First embodiment)
A configuration in the present embodiment will be described.

  FIG. 1 is a block diagram showing an example of the configuration of the ordering terminal 100 according to the first embodiment of the present invention.

  First, the configuration of the ordering system 500 including the ordering terminal 100 will be described. The ordering system 500 includes an ordering terminal 100, a menu server 200, and an order receiving server 220. The mobile terminal 100 is connected to the menu server 200 and the ordering server 220 via a network. Examples of the network include a LAN (Local Area Network), a WAN (Wide Area Network), a wireless LAN, and a wireless WAN. When the mobile terminal 100 is connected to the network, the mobile terminal 100 or a user of the mobile terminal 100 may be authenticated.

  The ordering terminal 100 may be a user-owned terminal or a terminal owned by a store or an operating company of an ordering service. The ordering terminal 100 may be carried by a user or installed in a store. The ordering terminal 100 is, for example, a smartphone, a mobile phone, a tablet terminal, or a PC (Personal Computer). The ordering terminal 100 includes a menu information acquisition unit 110, a menu display unit 120, an order operation receiving unit 130, and an order information generation unit 140.

  The menu information acquisition unit 110 receives menu information of products provided by a specific store from the menu server 200 in the “common menu information data format”. The “common menu information data format” is a data format for communication of menu information including the name of the product and the unit price, which is commonly used in a plurality of stores having different business forms or business forms. The common menu information data format is an arbitrary data format that can identify the type and value of each element included in the menu information. The common menu information data format is, for example, a predetermined XML (Extensible Markup Language) format in which a product name, a unit price, and the like are arranged with a predetermined tag for each product. Alternatively, the common menu information data format is, for example, a predetermined CSV (Character-Separated Values) format in which product names, unit prices, and the like are arranged in a predetermined order for each product. The menu information acquisition unit 110 receives the menu information at a predetermined timing, for example, when the ordering terminal 100 is connected to the menu server 200 or when an update of the menu information held by the menu server 200 is notified. When time has passed. When ordering terminal 100 transmits response information related to menu information from menu server 200, the data format of response information related to menu information is also defined by the common menu information data format. The response information related to the menu information is, for example, a menu information reception confirmation response.

  When the ordering terminal 100 is not connected to the menu server 200, the menu information display means 120 displays an empty menu on the screen. The format in which the empty menu is displayed on the screen of the ordering terminal 100 is common to a plurality of stores with different business operators or business forms. The menu display unit 120 displays the received menu information on the screen of the ordering terminal 100. Note that the format (screen display format) in which the menu information is displayed on the screen of the ordering terminal 100 is not necessarily limited to one type. The common menu information data format may include information for designating a screen display format. For example, the common menu information data format can include information on the image of each product, and may include information on whether or not to display the image of each product on the screen. Alternatively, for example, the common menu information data format can include information on the background image of the menu screen, and may include information on whether or not to display the background image of the menu screen.

  The order operation receiving means 130 receives a user's order operation for the displayed menu information. The ordering operation is executed by, for example, inputting the name and quantity of the product using a keyboard, a pointing device and a soft keyboard, or a GUI (Graphical User Interface) operation using the pointing device.

  The order information generation means 140 transmits the order information of the product to the order receiving server 220 in the “common order information data format” based on the order operation. The “common ordering information data format” is a data format for communication of ordering information including product identifiers and quantities, which are commonly used in a plurality of stores with different business operators or business forms. The product identifier may be the name of the product. When the product identifier is not the product name, a correspondence relationship between the product identifier and the product name is separately given, and the two are associated one-to-one. The common order information data format is an arbitrary data format that can identify the type and value of each element included in the order information. The common ordering information data format is, for example, a specific XML format or a specific CSV format. The common ordering information data format may include user identification information, ordering terminal 100 identification information, merchandise delivery location information, and the like. When the ordering terminal 100 receives response information related to ordering information from the order receiving server 220, the data format of response information related to ordering information is also defined by the common ordering information data format. The response information related to the order information is, for example, an order information reception confirmation response.

  Note that the ordering terminal 100 discards the ordering information when the connection with the ordering server 220 is cut off or the processing regarding the ordering information is completed from the ordering server 220. In addition, when the connection with the menu server 200 is disconnected, the ordering terminal 100 discards the received menu information.

  The menu server 200 is, for example, a PC or a server. The menu server 200 is installed, for example, in a store or an order service operating company. Menu server 200 includes menu information distribution means 210. The menu information distribution unit 210 transmits the menu information to the ordering terminal 100 in the common menu information data format. Note that the menu information distribution unit 210 may notify the ordering terminal 100 of the update of the held menu information.

  The order receiving server 220 is, for example, a PC or a server. The order receiving server 220 is installed in, for example, a store or an order service operating company. The order receiving server 220 may be an apparatus integrated with the menu server 200. The order receiving server 220 includes order information receiving means 230. The order information receiving means 230 receives order information from the order terminal 100 in the common order information data format.

  Upon receiving the ordering information, the ordering information receiving unit 230 may transmit the ordering information to various devices installed in the store. Various devices installed in the store are, for example, a POS (Point Of Sale) register, an employee terminal, and a slip printing machine. Note that the data format in which the order information receiving means 230 transmits the order information to various devices (hereinafter referred to as “inter-device information data format”) may be a different data format in a business or a plurality of stores having different business forms. Alternatively, it may be a data format commonly used (hereinafter, “inter-device information data format”). The inter-device information data format is an arbitrary data format that can identify the type and value of each element included in the inter-device information data format. The inter-device information data format is, for example, a specific XML format or a specific CSV format. When the order receiving server 220 receives a response regarding ordering information from various devices, the data format of response information from various devices regarding ordering information is also defined by the inter-device information data format. Response information from various devices regarding order information includes, for example, an order information reception confirmation response, order processing status information from an employee terminal (hereinafter referred to as “order processing status information”), and information related to accounting from a POS register. (Hereinafter referred to as “accounting information”). The accounting information includes the total price of the ordered product. The accounting information may include, for example, information on points that can be used for payment, information on the amount of payment per person, and information on a settlement method.

  The ordering information receiving unit 230 may transmit the completion to the ordering terminal 100 when the processing related to the ordering information received from the ordering terminal 100 is completed.

  Next, the operation in this embodiment will be described.

  FIG. 2 is a flowchart showing the operation of the ordering terminal 100 according to the first embodiment of the present invention. Specifically, FIG. 2 is a flowchart showing operations from the menu information reception process to the order information transmission process of the ordering terminal 100. Note that the flowchart shown in FIG. 2 and the following description are merely examples, and the processing order may be changed, the processing may be returned, or the processing may be repeated depending on the processing that is appropriately obtained.

  When the order terminal 100 is not connected to the menu server 200, the menu information display means 120 of the order terminal 100 displays an empty menu on the screen (step S110).

  When the ordering terminal 100 is connected to the menu server 200, the menu information acquisition means 110 of the ordering terminal 100 receives the menu information from the menu information distribution means 210 of the menu server 200 in the common menu information data format (step S120). .

  The menu information display means 120 of the ordering terminal 100 displays the received menu information on the screen (step S150).

  The order operation accepting means 130 of the ordering terminal 100 accepts the user's order operation for the displayed menu information (step S220).

  The order information generating means 140 of the ordering terminal 100 generates order information for the product based on the ordering operation, and transmits the order information to the order information receiving means 230 of the order receiving server 220 in the common order information data format (step S250). .

  When an empty menu is already displayed on the screen, the ordering terminal 100 starts processing from the processing in step S120.

  Next, a specific example of processing in the present embodiment will be described.

  FIG. 3 is a diagram for explaining a specific example of processing of the ordering terminal 100 according to the first embodiment of this invention. Specifically, FIG. 3A shows an initial screen on the ordering terminal 100. FIG. 3B shows menu information received by the ordering terminal 100. FIG. 3C shows a menu display screen on the ordering terminal 100. FIG. 3D shows a screen display on the ordering terminal 100 after the order has been input. FIG. 3E shows ordering information transmitted by the ordering terminal 100.

  On the screen of the ordering terminal 100 immediately after activation, menu information (“product”, “unit price” column) and ordering information (“quantity” column) are displayed blank (FIG. 3A).

  The ordering terminal 100 receives the menu information from the menu server 200 in the common menu information data format (FIG. 3B). In the menu information, “Product” is “AAA”, “BBB”, “CCC”, and “Unit Price” is “100”, “300”, “250”, respectively.

  The ordering terminal 100 displays a menu and a price for each store (FIG. 3C). Here, since the order operation has not yet been performed, “quantity” is “0”.

  The ordering terminal 100 accepts an order input operation on the screen display of the menu by the user (FIG. 3D). Here, the “quantity” of “product” “AAA”, “BBB”, “CCC” is “1”, “0”, “2” (FIG. 3D).

  The ordering terminal 100 transmits ordering information to the ordering server apparatus 220 when the “order” button is pressed by the user. In the ordering information, “product” “AAA” “quantity” is “1”, and product “CCC” “quantity” is “2”.

  The order receiving server 220 receives ordering information from the ordering terminal 100. Upon receiving the ordering information, the order receiving server 220 performs a process for delivering the ordered product to the user.

  The ordering terminal 100 discards the ordering information when the connection with the ordering server 220 is disconnected, and discards the menu information when the connection with the menu server 200 is disconnected (FIG. 3A). .

  As described above, the ordering terminal 100 according to the present embodiment receives menu information from the menu server 200 in the common menu information data format. Further, the ordering terminal 100 according to the present embodiment transmits the ordering information to the order receiving server 220 in the common ordering information data format. Therefore, the ordering terminal 100 of the present embodiment has an effect that it is possible to execute ordering processing at a plurality of stores with different business operators or business forms.

  Further, in the ordering system 500 of the present embodiment, the ordering terminal 100 having the same specification can be used at a plurality of stores with different business operators or business forms. Therefore, the ordering system 500 of this embodiment has an effect that it is not necessary to develop the ordering terminal 100 having different specifications for each business operator or business form.

  Further, in the ordering system 500 of the present embodiment, the menu server 200 having the same specification can be used at a plurality of stores with different business operators or business forms. Therefore, the ordering system 500 of this embodiment has an effect that it is not necessary to develop the menu server 200 having different specifications for each business operator or business form. Note that the menu server 200 may be an independent server for each store, or may be a server shared among a plurality of stores. When the menu server 200 is shared among a plurality of stores, there is an effect that the introduction cost of the menu server 200 is suppressed.

  Further, in the ordering system 500 of the present embodiment, the order receiving server 220 having the same specifications can be used at a plurality of stores with different business operators or business forms. Therefore, the ordering system 500 of this embodiment has an effect that it is not necessary to develop the order receiving server 220 having different specifications for each business operator or business form. Note that the order receiving server 220 may be an independent server for each store, or may be a server shared among a plurality of stores. When the order receiving server 220 is shared among a plurality of stores, there is an effect that the introduction cost of the order receiving server 220 is suppressed.

When the inter-device information data format is the common inter-device information data format, various devices with the same specifications can be used in a plurality of stores with different business operators or business forms. Therefore, the ordering system 500 of the present embodiment has an effect that it is not necessary to develop various apparatuses having different specifications for each business operator or business form.
(Second Embodiment)
Next, an ordering system according to the second embodiment of the present invention including the ordering terminal according to the first embodiment described above will be described. In the ordering system of this embodiment, the ordering terminal is a user-owned portable terminal, and a part of the function of the ordering terminal is realized by a program (hereinafter referred to as “ordering program”). The ordering terminal is connected to a server device including functions of a menu server and an order receiving server via a wireless LAN installed in the store. In addition, various output devices installed in the store are connected to the server device. In the following description, the same components as those in the first embodiment are denoted by the same reference numerals, and description thereof is omitted as appropriate.

  An ordering program in a state where no menu information is provided is called a “seed application”. The seed application has a function for displaying menu information. The ordering program is activated as a seed application in an initial state, and after connecting to and authenticating to a wireless LAN provided by a store, the menu information is received and the menu for each store is switched to a screen display state. The ordering program in a state where the menu information is displayed on the screen is referred to as “order application”. The order application displays a menu on the screen, determines the order contents according to the user's operation on the screen, and transmits the order information.

  A configuration in the present embodiment will be described.

  FIG. 4 is a block diagram illustrating an example of the configuration of the ordering system 505 according to the second embodiment of this invention.

  The ordering system 505 includes a mobile terminal 105, a server device 205, a wireless LAN base station 305, a POS register 410, an employee terminal 420, and a slip printing machine 430. The mobile terminal 105 is connected to the server device 205 via the wireless LAN base station 305. The server device 205 is connected to the POS register 410, the employee terminal 420, and the slip printing machine 430 via a network. The network is, for example, a LAN, a WAN, a wireless LAN, a wireless WAN, or the like.

  The portable terminal 105 is a user-owned terminal and is carried by the user. The mobile terminal 105 is, for example, a smartphone, a mobile phone, a tablet terminal, or a PC. The portable terminal 105 includes an ordering program 115. The ordering program 115 is a program in which functions including the functions of the respective units of the ordering terminal 100 according to the first embodiment of the present invention are realized.

  The ordering program 115 is installed in the mobile terminal 105. The ordering program 115 is activated as a seed application. That is, the menu displayed on the ordering program 115 is blank immediately after activation.

  The ordering program 115 is connected to the wireless LAN base station 305 and performs terminal authentication or user authentication. Note that the terminal or user identifier or key information necessary for terminal authentication or user authentication is preset in the mobile terminal 105, the wireless LAN base station 305, or an authentication server (not shown). The authentication method may be any method that can authenticate the terminal or the user, and will not be described in detail here.

  When the terminal authentication or the user authentication is successful, the ordering program 115 receives the menu information of the product provided by the store in the common menu information data format from the server device 205, displays it on the screen, and becomes an ordering application. The ordering program 115 requests the user to register a product delivery location on the order application screen. Below, the case where the delivery place of goods is a seat, such as a table in a restaurant, is explained as an example.

  The seat registration is performed by, for example, inputting a character using a keyboard or a pointing device and a soft keyboard of a code indicating a seat, a GUI operation by a pointing device, character recognition of a posted code, or reading of a posted two-dimensional code. The The ordering program 115 requests the user to determine the order contents on the ordering application screen, and transmits the ordering information to the server device 205 in the common ordering information data format.

  Note that the ordering program 115 discards the ordering information upon receiving from the server device 205 that processing related to the ordering information has been completed. Alternatively, when it is ensured that the user is within the wireless LAN base station 305 until the ordering process is completed, the ordering program 115 leaves the store and moves out of the wireless LAN base station 305. By moving, the order information may be discarded when the connection with the wireless LAN base station 305 is disconnected. However, if there is a possibility that the user may temporarily move out of the wireless LAN base station 305 during the ordering process, the ordering program 115 moves the user out of the wireless LAN base station 305. Alternatively, the order information may be held until a predetermined time has elapsed. The ordering program 115 discards the ordering information when the user does not return within the predetermined time and the mobile terminal 105 is not reconnected to the server device 205. When the user leaves the store and moves out of the range of the wireless LAN base station 305, when the connection with the wireless LAN base station 305 is disconnected, the menu information is discarded and the order application returns to the seed application. .

  The server device 205 is, for example, a PC or a server. The server device 205 is installed, for example, in a store or an order service operating company. Server device 205 includes menu information distribution means 215 and order information reception means 235.

  The menu information distribution unit 215 transmits the menu information to the portable terminal 105 in the common menu information data format. The menu information distribution unit 215 may notify the portable terminal 105 of the update of the held menu information.

  The order information receiving means 235 receives order information from the portable terminal 105 in the common order information data format. Further, when receiving the ordering information, the ordering information receiving means 235 transmits the ordering information to the POS register 410, the employee terminal 420, or the slip printing machine 430 installed in the store. Note that the order information receiving means 235 transmits the completion to the mobile terminal 105 when the processing related to the order information received from the mobile terminal 105 is completed.

  The POS register 410 performs accounting processing based on the received ordering information. Further, the POS register 410 may notify the mobile terminal 105 of completion of the accounting process via the server device 205.

  The employee terminal 420 displays the order status on the screen based on the received order information. Further, the employee terminal 420 receives an input of the order processing status for the employee, and displays the order processing status on the screen. The employee terminal 420 may notify the mobile terminal 105 of the order processing status via the server device 205.

  The slip printing machine 430 prints the slip based on the received ordering information.

  Next, the operation in this embodiment will be described.

  FIG. 5 is a flowchart showing the operation of the ordering system 505 according to the second embodiment of this invention. Specifically, FIG. 5 is a flowchart showing operations from the activation process of the ordering program 115 of the portable terminal 105 to the menu display process. Note that the flowchart shown in FIG. 5 and the following description are merely examples, and the processing order may be changed, the processing may be returned, or the processing may be repeated depending on the processing that is appropriately obtained.

  The ordering program 115 is activated (seed application) (step S310).

  The ordering program 115 displays an empty menu on the screen (step S320).

  The ordering program 115 determines whether or not there is a connection to the wireless LAN base station 305 (step S330). If the portable terminal 105 is not connected to the wireless LAN base station 305 (step S330: No), the ordering program 115 returns to the process of step S320. If the portable terminal 105 is connected to the wireless LAN base station 305 (step S330: Yes), the ordering program 115 proceeds to the process of step S340.

  The ordering program 115 performs authentication with the wireless LAN base station 305 (step S340). If the authentication fails (step S340: No), the ordering program 115 returns to the process of step S320. If the authentication is successful (step S340: Yes), the ordering program 115 proceeds to the process of step S350.

  The ordering program 115 receives menu information from the server device 205 (step S350).

  The ordering program 115 displays the received menu information (step S360). Thereafter, the user can input order information (order application).

  FIG. 6 is a flowchart showing the operation of the ordering system 505 according to the second embodiment of this invention. Specifically, FIG. 6 is a flowchart showing operations from the seat registration process of the ordering program 115 of the portable terminal 105 to the ordering information and menu information discarding process. Note that the flowchart shown in FIG. 6 and the following description are merely examples, and the processing order and the like may be changed, the processing may be returned, or the processing may be repeated depending on the processing that is appropriately obtained.

  The ordering program 115 accepts seat registration by the user (step S410).

  The ordering program 115 accepts input of order information by the user (step S420).

  The ordering program 115 determines whether or not the input of order information by the user has been completed (step S430). If the input of the order information has not ended (step S430: No), the ordering program 115 returns to the process of step S420. If the input of the order information has been completed (step S430: Yes), the ordering program 115 proceeds to the process of step S440.

  The ordering program 115 accepts confirmation of order information by the user (step S440). If the order information is not correct (step S440: No), the ordering program 115 returns to the process of step S420. If the order information is correct (step S440: Yes), the ordering program 115 proceeds to the process of step S450.

  The ordering program 115 transmits ordering information to the server device 205 (step S450).

  When the processing related to the order information transmitted to the server device 205 is completed and the user leaves the store and moves out of the range of the wireless LAN base station 305, the order program 115 is disconnected from the server device 205. Is detected (step S460).

  The ordering program 115 discards the ordering information and menu information (seed application) (step S470).

  Next, a specific example of processing in the present embodiment will be described.

  FIG. 7 is a diagram for explaining a specific example of processing of the ordering system 505 according to the second embodiment of this invention. Specifically, FIG. 7A shows a screen display of the seed application in the mobile terminal 105. FIG. 7B shows an initial screen display of the order application in the mobile terminal 105. FIG. 7 (c) shows a screen display of seat registration of the order application in the mobile terminal 105. FIG. 7D shows a screen display on the mobile terminal 105 where the order application of the order application has been input.

  On the screen of the seed application immediately after activation, the menu information (“menu” field) and the ordering information (“order” field) are displayed as blank (FIG. 7A).

  When the wireless LAN connection and authentication are successful, the ordering program 115 displays a menu and a price for each store on the initial screen of the ordering application (FIG. 7B).

  The ordering program 115 accepts seat registration by the user and displays the registered seat code on the screen (FIG. 7C). The ordering program 115 displays a seat registration input screen (a code character input screen, a code character recognition screen, or a two-dimensional code reading screen) when the “seat registration” button is pressed by the user. To do.

  The ordering program 115 accepts an order input operation on the screen display of the menu by the user (FIG. 7D).

  The ordering program 115 sends ordering information to the server device 205 when the user presses the “Send Order” button. In this operation example, the order information includes seat code information.

  The server device 205 receives ordering information from the mobile terminal 105. When the server device 205 receives the order information, the server device 205 transmits the order information to the worker terminal 420, the POS register 410, and the slip printer 430 in the store.

  The ordering program 115 discards the ordering information and the menu information when the user leaves the store and moves out of the range of the wireless LAN base station 305 to disconnect the wireless LAN base station 305. Returning to FIG. 7 (a).

  As described above, in the ordering system 505 of this embodiment, the mobile terminal 105 receives menu information from the server device 205 in the common menu information data format. Further, in the ordering system 505 of the present embodiment, the mobile terminal 105 transmits ordering information to the server device 205 in the common ordering information data format. Therefore, the ordering system of the present embodiment has an effect that the ordering process can be executed at a plurality of stores with different business operators or business forms.

  Further, in the ordering system 505 of this embodiment, the mobile terminal 105 is connected to the server device 205 via the wireless LAN base station 305. On the other hand, when a mobile terminal is connected to a server via a wide area radio, the service may not be available at a store installed indoors. Therefore, the ordering system 505 of this embodiment has an effect that the service can be used even in a store installed indoors.

  Further, in the ordering system 505 of the present embodiment, an ordering program 115 that operates on the mobile terminal 105 owned by the user can be used in a plurality of stores with different business operators or business forms. Therefore, the ordering system 505 of this embodiment has an effect that the hardware introduction cost of the portable terminal 105 is not necessary.

  In the ordering system 505 of the present embodiment, the mobile terminals 105 that can be ordered are limited to mobile terminals that exist within the area of the wireless LAN base station 305. On the other hand, in the case where unauthorized ordering is restricted based on the positioning result of the mobile terminal using wide-area radio such as GPS, the unauthorized ordering restriction may not be used in a store installed indoors. Therefore, the ordering system 505 of the present embodiment has an effect that it is possible to suppress unauthorized ordering even in a store installed indoors.

  In the ordering system 505 of the present embodiment, the ordering service can be used after the mobile terminal 105 or the user of the mobile terminal 105 is authenticated. Therefore, the ordering system 505 of the present embodiment has an effect that it is possible to suppress unauthorized ordering.

  Further, in the ordering system 505 of the present embodiment, the ordering service can be used after the registration of the code indicating the product delivery location. Malicious use by making it difficult for users to illegally input codes that indicate product delivery locations (restriction of input methods, use of long codes, two-dimensional codes, or encrypted codes, etc.) It becomes difficult for a person to disguise the place where goods are delivered. Therefore, the ordering system 505 of the present embodiment has an effect that it is possible to suppress unauthorized ordering.

  Note that the server device 205 may merge order information from a plurality of portable terminals 105 sharing one seat code into one order information, and after the merger, may process the merged order information. When the order information is merged, the server device 205 transmits the merged order information to a plurality of portable terminals 105 that share one seat code, and each portable terminal 105 receives the merged order information. indicate. For example, when one seat is shared by a plurality of users in a restaurant, a plurality of order information having the same seat code may be processed by the server device 205 as a single merged order information. At this time, the server device 205 may transmit the order processing status information and accounting information to the mobile terminal 105, and the mobile terminal 105 may display the received order processing status information and accounting information on the screen. The accounting information includes payment methods such as individual payments, split accounts or representative payments, payment amounts per user, settlement methods such as cash, credit card, debit card, etc., points that can be used for payment, etc. The mobile terminal 105 may execute the accounting process based on the additional information. In this case, there is an effect of improving the convenience of the user in accounting. When the payment method is a split account, the accounting information includes a payment amount per person as settlement information. The payment amount per person may be obtained by dividing the total amount by the number of mobile terminals.

  The ordering terminal of each embodiment of the present invention described above may be realized by a dedicated device, but can also be realized by a computer (information processing device). In this case, the computer reads a software program stored in a memory (not shown) to a CPU (Central_Processing_Unit, not shown) and executes the read software program on the CPU, thereby obtaining an execution result, for example, a user. -Output to the interface. In the case of each of the embodiments described above, the software program includes, as described above, each unit of the ordering terminal 100 illustrated in FIG. 1, the order application 115 of the mobile terminal 105 illustrated in FIG. 4, or the server device 205. It is sufficient that a description that can realize the function of each means is provided. However, the menu information acquisition unit 110, the menu display unit 120, the order operation reception unit 130, or the order information generation unit 140 of the order terminal 100, the menu information distribution unit 210 of the menu server 200, the order information reception unit 230 of the order server 220, Alternatively, it is assumed that the menu information distribution unit 215 or the order information reception unit 235 of the server device 205 appropriately includes hardware. In such a case, the software program (computer program) can be regarded as constituting the present invention. Furthermore, a computer-readable storage medium storing such a software program can also be understood as constituting the present invention.

  The present invention has been exemplarily described with the above-described embodiments and modifications thereof. However, the technical scope of the present invention is not limited to the scope described in the above-described embodiments and modifications thereof. It will be apparent to those skilled in the art that various modifications and improvements can be made to such embodiments. In such a case, new embodiments to which such changes or improvements are added can also be included in the technical scope of the present invention. This is clear from the matters described in the claims.

A part or all of the above-described embodiment can be described as in the following supplementary notes, but is not limited thereto.
(Appendix 1)
A menu that receives, from a menu server, menu information including a name and a unit price of a product provided by a specific store in a plurality of stores of different business operators or business forms in a common first data format in the plurality of stores. Information acquisition means;
Menu display means for displaying a common empty menu in the plurality of stores before the reception on the screen, and displaying the received menu information on the screen after the reception;
Order operation receiving means for receiving a user's order operation for the displayed menu information;
Order information generating means for transmitting order information including an identifier and a quantity of the product to the order receiving server in a common second data format in the plurality of stores based on the order operation;
An ordering terminal characterized by comprising:
(Appendix 2)
The order receiving server outputs the order information having a third data format including the identifier and the quantity of the product to an output device installed in the specific store based on the received order information. The ordering terminal according to Supplementary Note 1, wherein:
(Appendix 3)
The ordering terminal according to appendix 2, wherein the output device is a POS (point of sale) register, a PC, a display device, or a printer.
(Appendix 4)
The order terminal according to any one of appendices 1 to 3, wherein the third data format is a data format common to the plurality of stores.
(Appendix 5)
The order server receives an input of an order processing status relating to the received ordering information, and transmits the processing status to the ordering terminal in a fourth data format common to the plurality of stores. 5. The ordering terminal according to any one of 1 to 4.
(Appendix 6)
The order terminal according to any one of appendices 1 to 5, wherein the order terminal is connected to the menu server and the order receiving server via a radio base station installed in the specific store. .
(Appendix 7)
The order terminal according to appendix 6, wherein the order terminal is a portable terminal owned by the user.
(Appendix 8)
8. The order terminal according to any one of appendices 1 to 7, wherein authentication of the order terminal or the user is performed based on an identifier or key information held or input by the order terminal.
(Appendix 9)
The order terminal according to any one of appendices 1 to 8, wherein the order terminal discards the menu information when the connection with the menu server is disconnected.
(Appendix 10)
The ordering terminal retains the ordering information for a predetermined time when the connection with the ordering server is disconnected, and discards the ordering information when the ordering terminal is not reconnected to the ordering server within the predetermined time. The ordering terminal according to any one of appendices 1 to 9, characterized in that:
(Appendix 11)
11. The order terminal according to any one of appendices 1 to 10, wherein the order information is shared among a plurality of the order terminals belonging to one group.
(Appendix 12)
The order terminal according to appendix 11, wherein the group is set corresponding to a delivery location of the product.
(Appendix 13)
13. The ordering terminal according to appendix 12, wherein the delivery location is identified by a code for identifying the delivery location.
(Appendix 14)
14. The order terminal according to appendix 13, wherein the code is a two-dimensional code.
(Appendix 15)
The order server generates accounting information having a fifth data format including the identifier, the quantity, and the total amount ordered of the product, according to any one of appendices 1 to 14, The listed ordering terminal.
(Appendix 16)
The order receiving server transmits the accounting information to the ordering terminal in the fifth data format which is a common data format in the plurality of stores,
16. The order terminal according to appendix 15, wherein the order terminal receives the transaction information from the order receiving server and performs a settlement process based on the received transaction information.
(Appendix 17)
The order terminal according to appendix 15 or appendix 16, wherein the transaction information is shared among a plurality of the order terminals belonging to one group.
(Appendix 18)
18. The order terminal according to any one of appendices 15 to 17, wherein the accounting information includes a total amount divided by the number of the order terminals belonging to one group.
(Appendix 19)
19. The ordering terminal according to any one of appendices 15 to 18, wherein the accounting information includes information on points that can be used for the payment of the total amount.
(Appendix 20)
Menu information acquisition means for receiving menu information including a name and a unit price of a product provided by a specific store in a plurality of stores having different business operators or business forms in a first data format common to the plurality of stores. ,
Menu display means for displaying a common empty menu in the plurality of stores before the reception on the screen, and displaying the received menu information on the screen after the reception,
Order operation accepting means for accepting a user's order operation for the displayed menu information, and order information including an identifier and a quantity of the product based on the order operation in a second data format common to the plurality of stores A menu server comprising menu information distribution means for transmitting the menu information to an ordering terminal including order information generation means for transmitting to the order receiving server.
(Appendix 22)
A menu that receives, from a menu server, menu information including a name and a unit price of a product provided by a specific store in a plurality of stores of different business operators or business forms in a common first data format in the plurality of stores. Information acquisition means,
Menu display means for displaying a common empty menu in the plurality of stores before the reception on the screen, and displaying the received menu information on the screen after the reception,
Order operation accepting means for accepting a user's order operation for the displayed menu information, and order information including an identifier and a quantity of the product based on the order operation in a second data format common to the plurality of stores An order receiving server comprising order information receiving means for receiving the order information from an ordering terminal including order information generating means for transmitting.
(Appendix 23)
A menu for transmitting menu information including a name and a unit price of a product provided by a specific store in a plurality of stores having different businesses or business forms in a first data format commonly used in the plurality of stores. Server,
An order receiving server that receives order information including an identifier and quantity of the product in a second data format commonly used in the plurality of stores;
Menu information acquisition means for receiving the menu information;
Menu display means for displaying a common empty menu in the plurality of stores before the reception on the screen, and displaying the received menu information on the screen after the reception,
An ordering operation receiving means for accepting a user's ordering operation for the displayed menu information, and an ordering information generating means for transmitting the ordering information based on the ordering operation;
An ordering system characterized by comprising:
(Appendix 24)
From a menu server in a first data format commonly used in the plurality of stores, the menu information including the name and unit price of a product provided by the specific store in a plurality of stores having different business operators or business forms Receive
Display the common empty menu in the plurality of stores before the reception on the screen, and display the received menu information on the screen after the reception,
Accepting user ordering operations for the displayed menu information;
An ordering method, wherein ordering information including an identifier and a quantity of the product is transmitted to the order receiving server in a second data format commonly used in the plurality of stores based on the ordering operation.
(Appendix 25)
From a menu server in a first data format commonly used in the plurality of stores, the menu information including the name and unit price of a product provided by the specific store in a plurality of stores having different business operators or business forms The menu information acquisition process to receive,
A menu display process for displaying on the screen a common empty menu in the plurality of stores before the reception, and displaying the received menu information on the screen after the reception;
Order operation acceptance processing for accepting a user's order operation for the displayed menu information;
Order information generation processing for transmitting order information including an identifier and a quantity of the product to the order receiving server in a second data format commonly used in the plurality of stores based on the order operation;
An ordering program for causing a computer to execute.

  INDUSTRIAL APPLICABILITY The present invention can be used in applications such as restaurants and pick-up services where products are ordered from menus and products are ordered in services that receive products at a specific location.

DESCRIPTION OF SYMBOLS 100 Order terminal 110 Menu information acquisition means 120 Menu display means 130 Order operation reception means 140 Order information generation means 200 Menu server 210 Menu information distribution means 220 Order receiving server 230 Order information reception means 500 Ordering system 105 Portable terminal 115 Order application 205 Server apparatus 215 Menu information distribution means 235 Order information reception means 505 Order system 410 POS register 420 Employee terminal 430 Voucher printing machine

Claims (10)

A menu that receives, from a menu server, menu information including a name and a unit price of a product provided by a specific store in a plurality of stores of different business operators or business forms in a common first data format in the plurality of stores. Information acquisition means;
Menu display means for displaying a common empty menu in the plurality of stores before the reception on the screen, and displaying the received menu information on the screen after the reception;
Order operation receiving means for receiving a user's order operation for the displayed menu information;
Order information generating means for transmitting order information including an identifier and a quantity of the product to the order receiving server in a common second data format in the plurality of stores based on the order operation;
An ordering terminal characterized by comprising: The order receiving server outputs the order information having a third data format including the identifier and the quantity of the product to an output device installed in the specific store based on the received order information. The ordering terminal according to claim 1, wherein: The order terminal according to claim 1 or 2, wherein the third data format is a common data format in the plurality of stores. The order terminal according to any one of claims 1 to 3, wherein the order terminal discards the menu information when the connection with the menu server is disconnected. The ordering terminal according to any one of claims 1 to 4, wherein the ordering information is shared among a plurality of the ordering terminals belonging to one group. Menu information acquisition means for receiving menu information including a name and a unit price of a product provided by a specific store in a plurality of stores having different business operators or business forms in a first data format common to the plurality of stores. ,
Menu display means for displaying a common empty menu in the plurality of stores before the reception on the screen, and displaying the received menu information on the screen after the reception,
Order operation accepting means for accepting a user's order operation for the displayed menu information, and order information including an identifier and a quantity of the product based on the order operation in a second data format common to the plurality of stores A menu server comprising menu information distribution means for transmitting the menu information to an ordering terminal including order information generation means for transmitting to the order receiving server. A menu that receives, from a menu server, menu information including a name and a unit price of a product provided by a specific store in a plurality of stores of different business operators or business forms in a common first data format in the plurality of stores. Information acquisition means,
Menu display means for displaying a common empty menu in the plurality of stores before the reception on the screen, and displaying the received menu information on the screen after the reception,
Order operation accepting means for accepting a user's order operation for the displayed menu information, and order information including an identifier and a quantity of the product based on the order operation in a second data format common to the plurality of stores An order receiving server comprising order information receiving means for receiving the order information from an ordering terminal including order information generating means for transmitting. A menu for transmitting menu information including a name and a unit price of a product provided by a specific store in a plurality of stores having different businesses or business forms in a first data format commonly used in the plurality of stores. Server,
An order receiving server that receives order information including an identifier and quantity of the product in a second data format commonly used in the plurality of stores;
Menu information acquisition means for receiving the menu information;
Menu display means for displaying a common empty menu in the plurality of stores before the reception on the screen, and displaying the received menu information on the screen after the reception,
An ordering operation receiving means for accepting a user's ordering operation for the displayed menu information, and an ordering information generating means for transmitting the ordering information based on the ordering operation;
An ordering system characterized by comprising: From a menu server in a first data format commonly used in the plurality of stores, the menu information including the name and unit price of a product provided by the specific store in a plurality of stores having different business operators or business forms Receive,
Display the common empty menu in the plurality of stores before the reception on the screen, and display the received menu information on the screen after the reception,
Accepting user ordering operations for the displayed menu information;
An ordering method, wherein ordering information including an identifier and a quantity of the product is transmitted to the order receiving server in a second data format commonly used in the plurality of stores based on the ordering operation. From a menu server in a first data format commonly used in the plurality of stores, the menu information including the name and unit price of a product provided by the specific store in a plurality of stores having different business operators or business forms The menu information acquisition process to receive,
A menu display process for displaying on the screen a common empty menu in the plurality of stores before the reception, and displaying the received menu information on the screen after the reception;
Order operation acceptance processing for accepting a user's order operation for the displayed menu information;
Order information generation processing for transmitting order information including an identifier and a quantity of the product to the order receiving server in a second data format commonly used in the plurality of stores based on the order operation;
An ordering program for causing a computer to execute.

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