JP2016163684A - Online coaching method, online coaching system, and control device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an online coaching method capable of achieving both reduction of a burden on a trainer and maintenance of motivation of a trainer by providing appropriate advice and answers. An online coaching method for controlling online communication between a trainer and a traini using a communication screen includes an exercise status acquisition step (S901) for acquiring exercise status data indicating an exercise implementation status by the trainee. , From the trainer to the trainer on the communication screen based on the transmission status acquisition step (S902) to acquire the transmission status data indicating the transmission status of the message using the communication screen from the trainer to the trainer, and the exercise status data and the transmission status data. The control step (S903 to S906) for controlling the permission and prohibition of transmission of the message of the above is included. [Selection diagram] FIG. 9

Description

  The present disclosure relates to an online coaching method for controlling communication between a trainer and a trainee using a communication screen.

  2. Description of the Related Art Conventionally, a coaching system represented by online fitness menu presentation via the Internet has been developed (see, for example, Patent Document 1).

JP 2004-16738 A

  In online coaching, there are cases where a heavy burden is placed on the trainer due to advice and questioning for a large number of trainees.

  In order to reduce the burden on the trainer, if all systems automatically give advice and answers to the trainee, the advice and answer will become a regular sentence, leading to tiredness of the trainee. As a result, motivation to traini's exercise is reduced.

  On the other hand, it takes too much time for the trainer to manually give advice and answers to all trainees, which places a heavy burden on the trainer.

  Therefore, the present disclosure provides an online coaching method and the like that can achieve both the reduction of the burden on the trainer and the maintenance of the trainee's motivation by appropriate advice and answers.

  An online coaching method according to an aspect of the present disclosure is an online coaching method for controlling online communication between a trainer and a trainee using a communication screen, and exercise status data indicating an exercise implementation status by the trainee. Based on the exercise status acquisition step, the transmission status acquisition step of acquiring the transmission status data indicating the transmission status of the message using the communication screen from the trainee to the trainer, the exercise status data and the transmission status data And a control step for controlling permission and prohibition of message transmission from the trainee to the trainer on the communication screen.

  Note that these comprehensive or specific modes may be realized by a system, an apparatus, an integrated circuit, a computer program, or a recording medium such as a computer-readable CD-ROM, and the system, apparatus, integrated circuit, and computer program. Also, any combination of recording media may be realized.

  According to the above aspect, it is possible to achieve both the reduction of the burden on the trainer and the maintenance of the trainee's motivation by appropriate advice and answer.

It is a figure which shows the whole image of the service which an online coaching system provides in embodiment. It is a figure which shows the example in which an apparatus maker corresponds to a data center operating company in embodiment. It is a figure which shows the example in which both or one of an apparatus manufacturer and a management company corresponds to a data center operating company in embodiment. It is a block diagram which shows the structure of the cloud server in embodiment. It is a block diagram which shows an example of a structure of the communication determination part in embodiment. It is a figure which shows an example of the member information in embodiment. It is a figure which shows an example of the exercise condition data in embodiment. It is a figure which shows an example of the question condition data in embodiment. It is a figure which shows an example of the display classification table in embodiment. It is a figure which shows an example of the communication screen in embodiment. It is a figure which shows another example of the communication screen in embodiment. It is a figure which shows an example of the member information screen in embodiment. It is a flowchart which shows the process of the communication determination part in embodiment. It is a flowchart which shows the detail of the transmission availability determination process of the communication determination part in embodiment. It is a figure which shows another example of the communication screen in embodiment. It is a figure which shows another example of the member information screen in embodiment. It is a figure which shows another example of the member information screen in embodiment. It is a figure which shows another example of the communication screen in embodiment. It is a figure which shows another example of the member information screen in embodiment. It is a figure which shows the whole image of the service which the online coaching system in the service type 1 (in-house data center type cloud service) provides. It is a figure which shows the whole image of the service which the online coaching system provides in the service type 2 (IaaS use type cloud service). It is a figure which shows the whole image of the service which the online coaching system provides in the service type 3 (PaaS use type cloud service). It is a figure which shows the whole image of the service which the online coaching system provides in the service type 4 (SaaS use type cloud service).

(Knowledge that became the basis of this disclosure)
As in Patent Document 1, a technique for transmitting advice and messages to trainees fully automatically has been studied. However, while there is resistance to mechanical messages for trainees, there is a need for trainers who provide services to maintain as many trainees as possible and maintain their motivation and service without spending effort. . There were no studies on technical solutions to meet these needs.

  Therefore, an online coaching method according to an aspect of the present disclosure is an online coaching method for controlling online communication between a trainer and a trainee using a communication screen, and an exercise status indicating an exercise implementation status by the trainee An exercise status acquisition step for acquiring data; a transmission status acquisition step for acquiring transmission status data indicating a message transmission status using the communication screen from the trainee to the trainer; the exercise status data and the transmission status data And a control step for controlling permission and prohibition of message transmission from the trainee to the trainer on the communication screen.

  According to this aspect, permission and prohibition of message transmission from the trainee to the trainer on the communication screen can be controlled based on the exercise situation data and the transmission situation data. Therefore, transmission of unnecessary messages from the trainee to the trainer can be prohibited. Furthermore, the trainer can send appropriate advice and reply to the trainee by replying to the message received from the trainee permitted to send the message, and can maintain the motivation of the trainee.

  Further, for example, the exercise status data indicates the number of exercises performed by the trainee. In the control step, when the number of exercises performed by the trainee is greater than a predetermined target number, You may be allowed to send messages to.

  According to this aspect, when the number of exercises performed by the trainee is greater than a predetermined target number, transmission of a message can be permitted. Therefore, the motivation for the exercise of the trainee from the trainer can be improved, and the burden on the trainer for online communication with the trainee can be reduced.

  Further, for example, the transmission status data indicates the number of times the trainee has transmitted a message to the trainer during a certain period. In the control step, the number of exercises performed by the trainee is less than the predetermined target number. In addition, when the number of times the message has been transmitted from the trainee to the trainer is greater than a predetermined threshold number, the transmission of the message from the trainee to the trainer may be prohibited.

  According to this aspect, permission / prohibition of message transmission can be controlled based on the number of exercises and the number of message transmissions. Therefore, an increase in the number of message transmissions can be suppressed, and the burden on the trainer can be reduced.

  Further, for example, the online coaching method further displays on the communication screen based on a comparison result between the number of times of exercise and the target number of times and a comparison result between the number of times of sending the message and the threshold number of times. A decision step may be included to determine a message for.

  According to this aspect, a message to be displayed on the communication screen can be determined based on the number of exercises and the number of message transmissions. Therefore, the trainer and the trainee can check the message displayed on the communication screen to grasp the situation regarding the exercise and the message transmission, and can maintain the motivation for the exercise and the message transmission.

  Further, for example, the exercise status data indicates the number of times the vital data measured from the trainee is uploaded to a server, and in the control step, the number of times the vital data is uploaded is greater than a predetermined target number In addition, transmission of a message from the trainee to the trainer may be permitted.

  According to this aspect, permission and prohibition of message transmission can be controlled based on the number of times of vital data upload. Therefore, it is possible to promote uploading of vital data.

  Note that these comprehensive or specific modes may be realized by a system, an apparatus, an integrated circuit, a computer program, or a recording medium such as a computer-readable CD-ROM, and the system, apparatus, integrated circuit, and computer program. Also, any combination of recording media may be realized.

(Overview of services provided)
First, an overview of services provided by the online coaching system according to the present disclosure will be described.

  FIG. 1A is a diagram illustrating an overview of services provided by the online coaching system according to the present disclosure. The online coaching system includes a coaching group 1000, a data center operating company 1110, and a user group 1100. There are one or more coaching groups 1000. Moreover, the user group 1100 is one or more.

  The coaching group 1000 is, for example, a company such as a fitness club, a group, or an individual business, and may be of any size. One or more trainers 1001 belong to the coaching group 1000. The trainer 1001 is a person who teaches trainees about exercise and uses one or more devices 1002. The one or more devices 1002 are an example of a first device, and include a device (for example, a smartphone, a personal computer (PC), a television, or the like) that can be connected to the Internet. The one or more devices 1002 may include devices that are not connectable to the Internet by themselves but can be connected to the Internet via a home gateway (not shown).

  The user group 1100 is, for example, a company, an organization, a home, etc., and its size is not limited. One or a plurality of users 1101 belong to the user group 1100.

  A user 1101 is a person who receives instructions from the trainer 1001 regarding exercise (that is, a trainee), and uses one or more devices 1102 and 1103. The one or more devices 1102 are an example of a second device, and include a device (for example, a smartphone, a personal computer (PC), a television, or the like) that can be connected to the Internet.

  The device 1103 includes a device that can measure the vital data of the user 1101 (for example, a body composition meter, an activity meter, a sphygmomanometer, or a heart rate monitor). The device 1103 may include a device that can connect to the Internet via one or more devices 1102 or a home gateway (not shown), even if the device 1103 itself cannot connect to the Internet.

  The data center operating company 1110 includes a cloud server 1111. The cloud server 1111 is a virtualization server that cooperates with various devices via the Internet. The cloud server 1111 mainly manages huge data (big data) that is difficult to handle with a normal database management tool or the like. The data center operating company 1110 performs management of data, management of the cloud server 1111, management of a data center that performs them, and the like. Details of services performed by the data center operating company 1110 will be described later.

  The server managed by the data center operating company 1110 is not limited to the virtualization server. A computer that physically includes an external storage device such as a CPU, memory, and HDD (Hard Disk Drive) may also be used. A personal computer may also be used.

  Here, the data center operating company 1110 is not limited to a company that only manages data or manages the cloud server 1111. For example, as illustrated in FIG. 1B, when a device manufacturer that develops or manufactures one of a plurality of devices 1002 performs data management or cloud server 1111 management, the device manufacturer This corresponds to the data center operating company 1110. The data center operating company 1110 is not limited to one company. For example, as shown in FIG. 1C, when the device manufacturer and the management company jointly or share the management of data or the cloud server 1111, both or one of them corresponds to the data center operating company 1110. .

  Next, the flow of information in the online coaching system shown in FIG. 1A will be described.

  First, the trainer 1001 acquires data from the cloud server 1111 of the data center operating company 1110 using the device 1002, and displays an application screen on the device 1002 (arrows 1131 and 1132).

  The trainer 1001 performs an operation for creating an exercise menu suitable for the user 1101 and communicating with the user 1101 on the device 1002. Data input from the trainer 1001 by the trainer 1001 on the device 1002 is managed on the cloud server 1111 (arrow 1131).

  The user 1101 uses the device 1102 to acquire data from the cloud server 1111 of the data center operating company 1110 and displays an application screen on the device 1102 (arrows 1133 and 1134).

  A user 1101 displays an exercise menu input by the trainer 1001 on the device 1102 and views a moving image of the presented menu. The moving image is distributed from the cloud server 1111 (arrow 1134).

  When the user 1101 views a moving image, viewing history data is transmitted to the cloud server 1111 (arrow 1133).

  In addition, in order for the user 1101 to use the online coaching service, the history of accessing the cloud server 1111 and the operation history operated on the application are stored on the cloud server 1111 (arrow 1133).

  The user 1101 confirms the advice transmitted from the trainer 1001 on the communication screen displayed on the device 1102.

  The user 1101 inputs a question to the trainer 1001 on the device 1102 as necessary. Data input by the device 1102 is managed on the cloud server 1111.

  Further, the user 1101 uses the device 1102 to measure his / her vital data and transmits it to the cloud server 1111 (arrow 1133).

  Hereinafter, embodiments will be specifically described with reference to the drawings.

  It should be noted that each of the embodiments described below shows a comprehensive or specific example. Numerical values, shapes, components, arrangement positions and connection forms of components, steps, order of steps, and the like shown in the following embodiments are merely examples, and are not intended to limit the scope of the claims. In addition, among the constituent elements in the following embodiments, constituent elements that are not described in the independent claims indicating the highest concept are described as optional constituent elements. In all the embodiments, the contents can be combined.

(Embodiment)
In the present embodiment, an example is shown in which a fitness club is applied to a coaching group and a general household receiving online coaching service is applied to a user group. Trainers belonging to the coaching group are responsible for providing services to a plurality of predetermined users.

[Cloud server configuration]
The configuration of the cloud server 1111 will be described with reference to FIG. FIG. 2 is a block diagram illustrating a configuration of the cloud server according to the embodiment.

  The cloud server 1111 includes a communication unit 205, a communication processing unit 203, a communication determination unit 206, an exercise menu creation unit 204, a video distribution unit 208, a screen creation unit 209, an exercise status storage unit 201, and member information. A storage unit 202 and an operation history storage unit 207 are included.

  The communication unit 205 is connected to the network and communicates with the device 1002 of the coaching group 1000 and the device 1102 of the user group 1100 via the network.

  The communication unit is, for example, a wired LAN (Local Area Network) or a wireless LAN communication interface.

  The screen creation unit 209 refers to the member information stored in the member information storage unit 202 to create trainer screen data and user screen data.

  In the present embodiment, for example, the screen creation unit 209 responds to access from the trainer device 1002 to the trainer WEB page to the cloud server 1111, and transmits the trainer screen data to the trainer device 1002 via the communication unit 205. Output to. Further, in response to an access to the user WEB page from the user device 1102 to the cloud server 1111, the user screen data is output to the user device 1102 via the communication unit 205.

  The exercise menu creation unit 204 creates an exercise menu suitable for the user instructed by the trainer based on the operation instruction from the trainer. The created exercise menu is stored in the member information storage unit 202 in association with the user. The stored exercise menu is provided to the user when the user accesses the WEB page of the cloud server 1111.

  In the present embodiment, the exercise menu is an exercise list such as stretch, yoga, muscle training, cool down, and the like.

  The video distribution unit 208 distributes the motion video content to the user device 1102 via the communication unit 205 in accordance with a playback instruction from the user device 1102.

  In the present embodiment, the video content to be distributed is video content such as stretch, yoga, muscle training, and cool-down included in the exercise menu received by the user.

  The video content is stored in a storage device (not shown).

  The communication processing unit 203 receives an advice message and a reply message from the trainer to the user from the trainer device 1002 via the communication unit 205. Then, the communication processing unit 203 reflects the received message on the communication screen for users and the communication screen for trainers via the screen creation unit 209.

  Further, the communication processing unit 203 receives a question message from the user to the trainer from the user device 1102 via the communication unit 205. Then, the communication processing unit 203 reflects the received message on the communication screen for users and the communication screen for trainers.

  Here, the communication screen will be specifically described with reference to FIG. FIG. 6 shows an example of a communication screen in the embodiment.

  The communication screen 600 shown in FIG. 6 includes a field 601 indicating exercise status and question status, a trainer message content 602 and a user message content 603, and an input field 604 for inputting a message.

  In the present embodiment, the layout of the communication screen for trainers and the layout of the communication screen for users are the same.

  By referring to the field 601 indicating the exercise status and the transmission status, the user grasps an outline of the user's own exercise implementation status and the message transmission status using the communication screen from the user to the trainer.

  Also, the trainer refers to the field 601 to grasp the outline of the user's exercise implementation status and the message transmission status using the communication screen from the user to the trainer.

  An advice message from the trainer to the user and an answer message to the question are displayed as the message content 602 of the trainer.

  A message from the user to the trainer is displayed as the message content 603 of the user.

  The message input to the input field 604 by the trainer or user is transmitted to the cloud server 1111 when the transmission button is pressed by the trainer or user.

  A message returned by the user in response to advice from the trainer to the user is managed by the cloud server 1111.

  The trainer and the user refer to the same screen shown in FIG.

  Note that the layout of the communication screen shown in FIG. 6 is an example, and the present invention is not limited to this. For example, the arrangement of icons representing trainers and users, the arrangement of fields indicating exercise status and transmission status, and the arrangement of input fields are not limited to those shown in FIG. For example, the user icon may be arranged on the left side and the trainer icon may be arranged on the right side.

  The trainer communication screen and the user communication screen may have different designs (for example, color, font, image, and arrangement).

  The communication determination unit 206 determines whether or not the instructed user may send a message to the trainer based on the user's exercise situation instructed by the trainer and the message transmission state from the user to the trainer. A detailed configuration will be described later.

  The member information storage unit 202 is, for example, an HDD or a semiconductor memory, and stores member information of a user (member) who uses the online coaching service.

  Here, the member information will be specifically described with reference to FIG. FIG. 4 shows an example of member information in the embodiment.

  The member information 400 includes an ID field 401, a name field 402, an exercise target number of times n / period field 403, a restriction state field 404, an option availability field 405, a display type field 406, and a transmission number threshold m / period. Field 407.

  In the ID field 401 and the name field 402, an identifier and a name of the user are registered when the user starts using the online coaching service.

  The number of exercise targets n / period field 403 registers the number of exercise targets per unit period for each user who is instructed by the trainer. Specifically, in FIG. 4, an exercise target number of times “10 times a week” is registered for a user whose identifier is “00001” and whose name is “Exercise Taro”.

  Information indicating whether or not message transmission from the user to the trainer is restricted is registered in the restriction state field 404 based on the processing result of the communication determination unit 206.

  In the option availability field 405, information indicating whether or not an option service that is a reward for attaining an exercise goal or the like can be used is registered based on the processing result of the communication determination unit 206.

  Information for determining the content to be displayed on the communication screen is registered in the display type field 406 based on the processing result of the communication determination unit 206.

  In the transmission number threshold m / period field 407, a threshold (upper limit value) of the number of transmissions of messages per unit period from the user to the trainer is registered. The transmission frequency threshold m / period field 407 is registered for each user by the trainer. Further, the transmission count threshold m / period field 407 is updated by the communication determination unit 206 based on the user's exercise status and the message transmission status.

  The member information may include user vital data uploaded to the cloud server 1111. Specifically, user vital data measured by a device such as an activity meter or a body composition meter in association with the user ID may be included in the member information.

  The trainer and the user who is instructed by the trainer are linked and recorded in the member information storage unit 202.

  Note that the user's address and contact information (for example, telephone number, e-mail address, etc.) required for actually operating the online coaching service are also recorded as member information (not shown).

  Note that the member information storage unit 202 in the present embodiment may store member information in any format. For example, the member information storage unit 202 may be realized by a relational database or NoSQL.

  The exercise status storage unit 201 is, for example, an HDD or a semiconductor memory, and stores exercise status data of a user who uses the online coaching service. Here, the exercise status data indicates an exercise implementation status by the user. Specifically, the exercise status data indicates, for example, the number of exercises performed by the user. Further, for example, the exercise status data may indicate the number of times the user's vital data has been uploaded to the cloud server.

  Here, the exercise situation data will be specifically described with reference to FIG. 5A. FIG. 5A shows an example of exercise status data in the embodiment.

  The exercise status data 500 includes an ID field 501, an execution count field 502, a period field 503, and a vital registration count field 504.

  In the ID field 501, the user identifier is registered. In the execution number field 502, the number of exercises performed by the user is registered. The number of exercises is counted, for example, when the user views the video content according to the exercise menu transmitted from the trainer. In FIG. 5A, the number of executions of the user with the identifier “0001” is “12”.

  For example, the value of the execution number field 502 is reset to 0 every period (for example, one week) defined in the period field 503. Further, the value of the execution number field 502 may be updated at a cycle shorter than the period defined in the period field 503. In this case, the value of the execution count field 502 may be updated with reference to the operation history data for the target period, for example.

  Note that the number of exercises is not limited to the number of times the video is viewed. For example, the cloud server 1111 may accept an input of results of exercising outside the house or in a fitness club facility from the user via the device 1102.

  In the period field 503, a period for counting the number of exercises is registered. For example, in the period field 503, a period in which the exercise target number of times set when the trainer creates the exercise menu is to be achieved is registered by the trainer. In FIG. 5A, the user whose identifier is “00001” has executed the exercise menu “12 times” in “one week” from the start of exercise.

  In the vital registration count field 504, the number of times the user uploaded vital data to the cloud server 1111 during the period registered in the period field 503 is registered.

  The uploading of vital data may be performed by direct transmission from the device 1103 measuring the vital data to the cloud server 1111 or may be performed manually by the user.

  The exercise status storage unit 201 according to the present embodiment may store exercise status data in any format. For example, the exercise status storage unit 201 may be realized by a relational database or NoSQL.

  The operation history storage unit 207 is, for example, an HDD or a semiconductor memory, and stores message transmission status data from the user to the trainer and user operation history data for the online coaching system.

  Here, the transmission status data will be specifically described with reference to FIG. 5B. FIG. 5B shows an example of transmission status data in the embodiment.

  The transmission status data 505 includes an ID field 506, a transmission count field 507, and a period field 508.

  In the ID field 506, a user identifier is registered.

  In the transmission number field 507, the number of times the user has transmitted a message to the trainer using the communication screen is registered. Specifically, the value of the transmission count field 507 indicates the number of messages input to the trainer by the user on the communication screen.

  For example, the value of the transmission count field 507 is reset to 0 every period (for example, one week) defined in the period field 508. In addition, the value of the number-of-transmissions field 507 may be updated at a cycle shorter than the period defined in the period field 503. In this case, the value of the transmission count field 507 may be updated with reference to the operation history data for the target period, for example.

  In the period field 508, a period for counting the number of message transmissions set when the trainer creates an exercise menu for each user is registered. In FIG. 5B, the user whose identifier is “00001” has transmitted the message “9 times” in “1 week”.

  The operation history data includes, for example, the number of times that the user has accessed the server to use the service, the date and time of access, the number of times of login per period (not shown), and the like.

  Further, the operation history storage unit 207 in the present embodiment may store the transmission status data and the operation history data in any format. For example, the operation history storage unit 207 may be realized by a relational database or NoSQL.

  From the member information stored in the member information storage unit 202 and the transmission status data stored in the operation history storage unit 207, the trainer grasps the information of the user to be instructed.

  FIG. 8 shows an example of a member information screen for the trainer in the embodiment to confirm user information.

  As shown in FIG. 8, the member information screen includes a field 800 for displaying the user's name and a field 801 for displaying the user's exercise status and transmission status.

  Next, a detailed configuration of the communication determination unit 206 will be described with reference to FIG. FIG. 3 is a block diagram illustrating an example of a configuration of the communication determination unit 206 according to the embodiment.

  The communication determination unit 206 includes an exercise status acquisition unit 301, a transmission status acquisition unit 302, a display type table storage unit 305, and a control unit 310.

  The exercise status acquisition unit 301 acquires exercise status data regarding the user instructed by the trainer from the exercise status storage unit 201 and outputs the acquired exercise status data to the control unit 310.

  The transmission status acquisition unit 302 acquires transmission status data regarding the user from the operation history storage unit 207 and outputs the transmission status data to the control unit 310.

  The control unit 310 controls permission and prohibition of message transmission from the user to the trainer on the communication screen based on the exercise situation data and the transmission situation data. As illustrated in FIG. 3, the control unit 310 includes a determination unit 303, a feedback unit 304, a trainer display data change unit 306, and a user display data change unit 307.

  The determination unit 303 determines whether or not a message related to the user can be transmitted based on the exercise status data and the transmission status data. And the determination part 303 determines the user display classification for determining the message displayed on a communication screen etc. based on a determination result.

  The determination result is recorded as member information in the member information storage unit 202. Specifically, the determination unit 303 updates the values of the restriction state field 404, the option availability field 405, and the display type field 406 of the record specified by the user ID based on the determination result.

  The feedback unit 304 acquires a feedback character string corresponding to the user display type determined by the determination unit 303 from the display type table recorded in the display type table storage unit 305. The feedback unit 304 transmits the feedback character string acquired from the display type table to the trainer display data change unit 306 and the user display data change unit 307 together with the ID of the target user.

  Here, the display type table will be specifically described with reference to FIG. 5C. FIG. 5C shows an example of the display type table in the embodiment.

  The display type table 509 includes a user display type field 510 and a feedback character string field 511.

  In the user display type field 510, a user display type that is an identifier indicating a determination result by the determination unit 303 based on the exercise state data and the transmission state data is registered.

  In the feedback character string field 511, a message corresponding to the user display type and displayed on the communication screen is registered.

  In FIG. 5C, “Good exercise status. Its condition” is registered as a feedback character string corresponding to the user display type “A”.

  The “feedback character string” in the display type table 509 can be changed by the trainer and system administrator.

  In addition, a display type table 509 common to the entire system may be used, or a display type table 509 that is different for each user may be used. When a different display type table 509 is used for each user, the display type table 509 is managed in association with the user ID.

  The trainer display data changing unit 306 outputs the feedback character string received from the feedback unit 304 to the communication screen and the member information screen via the screen creation unit 209.

  The user display data changing unit 307 outputs the feedback character string received from the feedback unit 304 to the communication screen via the screen creation unit 209.

[Operation of online coaching system]
The operation of the online coaching system configured as described above will be described below.

  FIG. 9 is a flowchart showing processing of the online coaching system in the embodiment.

  Here, the timing for determining whether a message can be transmitted is the timing at which a message is transmitted from the user to the trainer, and the timing at which the user updates his / her exercise status data.

  Also, the online coaching system may automatically perform message transmission permission / inhibition determination processing once a day at an arbitrary time. At this time, transmission permission / inhibition determination processing is performed for all users who use the online coaching system.

  First, the exercise status acquisition unit 301 acquires exercise status data regarding the target user whose exercise status has been updated from the exercise status storage unit 201 (S901).

  Next, the transmission status acquisition unit 302 acquires transmission status data related to the target user from the operation history storage unit 207 (S902).

  The determination unit 303 determines whether or not a message can be transmitted from the target user to the trainer on the communication screen based on the acquired exercise state data and transmission state data, and determines a user display type corresponding to the determination result (S903). ).

  Specifically, the determination unit 303 determines that transmission of a message from the target user to the trainer is permitted when the number of exercises performed by the target user is greater than a predetermined target number. In addition, the determination unit 303 determines whether the target user performs the exercise when the number of times the exercise is performed is less than a predetermined target number, and the number of times that the message is transmitted from the target user to the trainer is greater than a predetermined threshold number. It is determined that transmission of a message from the user to the trainer is prohibited. More detailed processing in step S903 will be described later with reference to FIG.

  The feedback unit 304 refers to the display type table 509, selects a feedback character string corresponding to the user display type determined by the determination unit 303, and transmits it to the trainer display data change unit 306 and the user display data change unit 307. (S904). That is, the feedback unit 304 uses the user display type based on the comparison result of the number of exercises and the target number of times and the comparison result of the message transmission number and the threshold number of times, and displays a message (here, feedback) on the communication screen. Character string).

  The trainer display data changing unit 306 applies the feedback character string received from the feedback unit 304 to the member information screen and the communication screen (S905).

  The user display data changing unit 307 applies the feedback character string received from the feedback unit 304 to the communication screen (S906).

  Next, details of the transmission permission / inhibition determination (S903) in FIG. 9 will be described with reference to FIG.

  FIG. 10 shows a flowchart of transmission permission / inhibition determination in the embodiment.

  The determination unit 303 compares the number of exercises performed by the target user included in the exercise status data 500 acquired by the exercise status acquisition unit 301 with the target number of exercises of the target user included in the member information 400 (S1001). For example, when the ID of the target user is “0001”, the determination unit 303 adds the exercise target number of times “10 times / week” included in the member information 400 shown in FIG. 4 and the exercise status data 500 shown in FIG. 5A. The number of executions included “12” is compared.

  Here, when the number of exercises exceeds the target number of exercises (YES in S1001), the determination unit 303 refers to the member information 400 to determine whether the transmission restriction for the target user has already been turned on. (S1002).

  When the transmission restriction is ON (YES in S1002), the determination unit 303 temporarily releases the transmission restriction for the target user (S1007). That is, the determination unit 303 permits transmission of a message from the target user to the trainer when the number of times of exercise by the target user is greater than a predetermined target number.

  At this time, the determination unit 303 updates the restriction status field 404 and the display type field 406 in the member information 400 (S1008). Specifically, for the target user, the determination unit 303 updates the restriction state field 404 included in the member information 400 to “OFF”, and updates the display type field 406 to “Z”. Further, the determination unit 303 initializes the value of the transmission count threshold value m / period field 407 included in the member information 400 for the target user.

  The feedback unit 304 refers to the display type table 509 and acquires a feedback character string corresponding to the determined display type. Further, the feedback unit 304 transmits a feedback character string to the trainer display data changing unit 306 and the user display data changing unit 307. The trainer display data changing unit 306 and the user display data changing unit 307 change the exercise status data and the transmission status data displayed on the communication screen and the member information screen.

  Specifically, when the transmission restriction is released, the feedback unit 304 refers to the display type table 509 shown in FIG. 5C and performs the feedback character string “Good” corresponding to the user display type “Z”. Please ask again ".

  When the transmission restriction is OFF (NO in S1002), the determination unit 303 determines whether or not the number of times the target user has sent a message to the trainer exceeds a transmission frequency threshold set for each user. (S1003).

  When the number of message transmissions by the target user exceeds the transmission number threshold (YES in S1003), the determination unit 303 sets the value of the option availability field of the member information 400 to “ It is updated to “1” (S1004).

  The target user who has obtained the right to use the optional service can input a new pictograph on the communication screen, for example. In addition, the target user may be able to send a message to a famous trainer other than the current trainer receiving guidance. Note that the optional service need not be limited to a specific service.

  Note that the right to use the optional service may disappear once the optional service is used, or may disappear depending on the exercise status and the transmission status.

  In addition, the determination unit 303 determines that the user display type of the target user is the positive display type for the excellent member, and registers the determination result in the member information (S1005).

  Specifically, the determination unit 303 determines the user display type as “A”, and registers the determined user display type in the display type field 406 of the member information 400.

  At this time, the feedback unit 304 transmits a feedback character string “good exercise status. Its condition” corresponding to the determined user display type “A” to the trainer display data change unit 306 and the user display data change unit 307. . As a result, as shown in FIG. 6 and FIG. 8, “Good exercise status. Its condition” is displayed on the communication screen and the member information screen (S1005).

  On the other hand, when the number of message transmissions is equal to or less than the transmission number threshold (NO in S1003), the determination unit 303 determines that the user display type is a display type for a user who wants to send more messages. Specifically, the determination unit 303 determines the user display type as “B”, and registers the determined user display type in the display type field 406 of the member information 400.

  At this time, the feedback unit 304 displays the feedback character string “I'm doing my best. If you don't understand, let's hear more” for the trainer display data changing unit 306 and the user display. It transmits to the data change part 307. As a result, as shown in FIG. 11A and FIG. 11B, “I'm doing my best. If you don't understand, let's hear more” is displayed on the communication screen and the member information screen (S1006).

  Here, the description returns to step S1001. When the number of exercises is equal to or less than the target number of exercises (NO in S1001), the determination unit 303 compares the number of transmissions of the message from the target user to the trainer with a transmission number threshold (S1009).

  When the number of transmissions exceeds the transmission number threshold (YES in S1009), the determination unit 303 changes the message transmission restriction to ON (S1010). Specifically, the determination unit 303 updates the value of the restriction state field 404 of the member information 400 to ON for the target user. That is, the determination unit 303 determines the target when the number of exercises by the target user is less than the predetermined target number and the number of times the message is transmitted from the target user to the trainer is higher than the predetermined threshold number. Prohibit sending messages from user to trainer.

  Further, the determination unit 303 changes the user display type to a display type for a user who wants to send a message after performing exercise. Specifically, the determination unit 303 determines the user display type as “C”, and registers the determined user display type in the display type field 406 of the member information 400.

  At this time, the feedback unit 304 displays a feedback character string corresponding to the determined user display type “C” “If training is performed, the user can ask another question. Let's do our best together” on the trainer display data The data is transmitted to the changing unit 306 and the user display data changing unit 307. As a result, as shown in FIG. 7 and FIG. 12, the communication screen and the member information screen display “You will be able to ask questions again after training. Let's do our best together” (S1011) .

  In the example shown in FIG. 7, the user feedback character string is displayed on the entire screen. At this time, the message cannot be input and transmitted by the user. That is, transmission of a message from the user to the trainer on the communication screen is prohibited.

  The feedback character string may be displayed in the field 601 in FIG. Further, the display timing of the feedback character string may be a timing when the user tries to input the character string.

  On the other hand, when the number of message transmissions is equal to or less than the transmission number threshold (NO in S1009), the determination unit 303 determines the user display type as a display type for users who want to work harder. Specifically, the determination unit 303 determines the user display type as “D”, and registers the determined user display type in the display type field 406 of the member information 400.

  At this time, the feedback unit 304 displays a feedback character string “Don't know what you can do. Let's do it if you don't know.” With the trainer display data change unit 306 and the determined user display type “D”. The data is transmitted to the user display data changing unit 307. As a result, as shown in FIGS. 13A and 13B, the communication screen and the screen for the trainer are displayed with “Let's do what we can do. If you don't understand, ask me” (S1012).

[effect]
According to the communication determination unit 206 according to the present embodiment, permission and prohibition of message transmission from the user to the trainer on the communication screen can be controlled based on the exercise situation data and the transmission situation data. Therefore, transmission of an unnecessary message from the user to the trainer can be prohibited. Furthermore, the trainer can send appropriate advice and reply to the user by replying to the message received from the person who is permitted to send the message, and can maintain the user's motivation.

  In addition, according to the communication determination unit 206 according to the present embodiment, it is possible to permit transmission of a message when the number of exercises performed by the user is greater than a predetermined target number. Therefore, the motivation to the user's exercise from the trainer can be improved, and the burden on the trainer for online communication with the user can be reduced.

  Further, according to the communication determination unit 206 according to the present embodiment, permission / prohibition of message transmission can be controlled based on the number of exercises and the number of message transmissions. Therefore, an increase in the number of message transmissions can be suppressed, and the burden on the trainer can be reduced.

  Further, according to the communication determination unit 206 according to the present embodiment, a message to be displayed on the communication screen can be determined based on the number of exercises and the number of message transmissions. Therefore, the trainer and the user can grasp the status related to the exercise and the message transmission by confirming the message displayed on the communication screen, and can maintain the motivation for the exercise and the message transmission.

  Further, according to the communication determination unit 206 according to the present embodiment, permission and prohibition of message transmission can be controlled based on the number of times of vital data upload. Therefore, it is possible to promote uploading of vital data.

(Modification of the embodiment)
The online coaching system according to one or more aspects has been described above based on the embodiment, but the present disclosure is not limited to this embodiment. Various modifications that those skilled in the art have conceived in this embodiment may be included in the scope of one or more aspects without departing from the spirit of the present disclosure.

  For example, in the above embodiment, the communication determination unit 206 is included in the cloud server 1111, but may be included in the trainer device 1002 and the user device 1102. Further, it may be realized as one device (control device) including the communication determination unit 206.

  In the above embodiment, the plurality of storage units (exercise status storage unit 201, member information storage unit 202, and operation history storage unit 207) are included in the cloud server 1111. However, the present invention is not limited to this. The plurality of storage units may be included in a storage device connected to the cloud server 1111 via a network.

  In the above embodiment, the feedback character string is displayed on the communication screen, but an image, a figure, or a symbol may be displayed instead of the feedback character string.

  Moreover, although the example which applied the online coaching system to the fitness club was demonstrated in the said embodiment, it is not limited to a fitness club. The online coaching system may be applied to, for example, a rehabilitation facility for instructing exercise for returning from an injury, a company and an organization for instructing simple exercise for preventing aging, or a hospital for providing specific health guidance.

  For example, the online coaching system according to the above embodiment may be used for online communication between a physical therapist and a patient who is instructed by the physical therapist. As a result, it is possible to increase the follow-up to a patient with few messages and few reactions.

  The online coaching system can be used not only in fitness clubs and rehabilitation facilities, but also in sports schools (eg, golf, tennis, soccer, baseball, etc.). For example, an online coaching system sends a menu to improve a golf swing from a trainer coach to a trainee user. And a user trains according to a menu and transmits a question message to a coach using a communication screen.

  In order for the trainer and the user to communicate more online in real time, the online coaching system provides the trainer with the presence of the user (when the user is watching the video or operating the device). May be notified. Specifically, the online coaching system notifies the trainer that the user is viewing the training video. At this time, the online coaching system also notifies the trainer of the expected viewing completion time of the user predicted from the length of the training video viewed by the user. Thereby, the trainer can transmit an advice message to the user in accordance with the estimated viewing completion time of the user.

  In addition, a message from the trainer to the user when the user completes viewing the training video may be automatically transmitted when the user completes viewing.

  Note that the online coaching system may change the order of users in the list display of a plurality of users instructed by the trainer based on the exercise status data and the transmission status data. For example, in the online coaching system, in the user list display, the user whose restriction status is ON is displayed at the bottom, and the user that needs to be followed is displayed at the top, thereby clarifying the users with whom the trainer should communicate can do.

  Further, the order of display of the member (user) list may be changed according to the presence of the user (a state in which the user is viewing video or operating a device). Specifically, by displaying the user who is viewing the video at the top, the trainer can send a message on the communication screen as soon as the user has finished viewing the video.

  Note that the transmission count threshold value m may be freely set by the trainer for each user in charge. Further, the transmission frequency threshold value m may be set collectively by the system administrator for all users who use the service.

  In the above embodiment, the exercise status data indicates the number of exercises, but the present invention is not limited to this. For example, the exercise status data may indicate the number of times the user has uploaded the vital data of the user himself / herself measured using the device to the cloud server. Further, for example, the exercise status data may indicate the number of times that the user has registered the content of the meal in the cloud server. Even in these cases, the load on the trainer can be reduced if permission and prohibition of message transmission are controlled based on the comparison result between the number of times indicated by the exercise status data and the target number of times.

  In the above embodiment, the message displayed on the communication screen is a character string input by the trainer and the user, but is not limited thereto. A trainer operation history or a user operation history may be displayed on the communication screen. For example, a message indicating that an exercise menu has been created for a user instructed by a trainer may be displayed on the communication screen. Specifically, when the trainer creates an exercise menu, a message “A new menu has arrived” may be displayed on the communication screen.

  In addition, if the trainer is in a situation where it cannot return a message immediately (for example, if the trainer is on vacation or cannot be released for other tasks), the online coaching system will act on behalf of the trainer and display the communication screen. You may enter a message. Specifically, if the trainer's schedule data indicates that the trainee is on vacation, the online coaching system will say “Thank you for your advice. "You may enter the message" on behalf of the trainer.

  An arbitrary file may be attached to the message from the user to the trainer and the message from the trainer to the user. Specifically, the user's video or still image may be attached to the message from the user to the trainer. Thereby, the image | video and still image which image | photographed the user's exercise | movement can be transmitted to a trainer from a user. As a result, the trainer can see the transmitted video or still image and send an advice message to the user.

  In addition, the trainer may send a video or still image captured by the trainer to the user by attaching it to a message on the communication screen.

  Note that data may be attached to the message from the user to the trainer. Specifically, user vital data may be attached to the message.

  In addition, the technique demonstrated in the said aspect can be implement | achieved in the following types of cloud services, for example. However, the types of cloud services in which the technology described in the above aspect is realized are not limited to these.

(Service type 1: In-house data center type cloud service)
FIG. 14 is a diagram showing an overview of services provided by the online coaching system in service type 1 (in-house data center type cloud service). In this type, the service provider 1120 acquires information from the user group 1100 and provides a service to the user. In this type, the service provider 1120 has a function of a data center operating company. That is, the service provider 1120 has a cloud server 1111 that manages big data. Therefore, there is no data center operating company.

  In this type, the service provider 1120 operates and manages a data center (cloud server) 1203. The service provider 1120 manages an operating system (OS) 1202 and an application 1201. The service provider 1120 provides a service using the OS 1202 and the application 1201 managed by the service provider 1120 (arrow 1204).

(Service type 2: Cloud service using IaaS)
FIG. 15 is a diagram showing an overview of services provided by the online coaching system in service type 2 (IaaS-based cloud service). Here, IaaS is an abbreviation for infrastructure as a service, and is a cloud service provision model that provides a base for constructing and operating a computer system as a service via the Internet.

  In this type, the data center operating company 1110 operates and manages the data center (cloud server) 1203. The service provider 1120 manages the OS 1202 and the application 1201. The service provider 1120 provides a service using the OS 1202 and the application 1201 managed by the service provider 1120 (arrow 1204).

(Service type 3: Cloud service using PaaS)
FIG. 16 is a diagram showing an overview of services provided by the online coaching system in service type 3 (PaaS use type cloud service). Here, PaaS is an abbreviation for Platform as a Service, and is a cloud service provision model that provides a platform serving as a foundation for constructing and operating software as a service via the Internet.

  In this type, the data center operating company 1110 manages the OS 1202 and operates and manages the data center (cloud server) 1203. The service provider 1120 manages the application 1201. The service provider 1120 provides a service using the OS 1202 managed by the data center operating company 1110 and the application 1201 managed by the service provider 1120 (arrow 1204).

(Service type 4: Cloud service using SaaS)
FIG. 17 is a diagram showing an overview of services provided by the online coaching system in service type 4 (SaaS-based cloud service). Here, SaaS is an abbreviation for software as a service. The SaaS-based cloud service is, for example, an application provided by a platform provider who owns a data center (cloud server), or a user such as a company or individual who does not have a data center (cloud server) on the Internet. This is a cloud service provision model that has functions that can be used via other networks.

  In this type, the data center operating company 1110 manages the application 1201, manages the OS 1202, and operates and manages the data center (cloud server) 1203. Further, the service provider 1120 provides a service using the OS 1202 and the application 1201 managed by the data center operating company 1110 (arrow 1204).

  As described above, in any cloud service type, the service provider 1120 provides a service. In addition, for example, the service provider or the data center operating company may develop an OS, an application, a big data database, or the like, or may be outsourced to a third party.

  The online coaching system and the online coaching method in the present disclosure are useful as an online coaching system and an online coaching method capable of online communication between a trainer and a trainee.

201 exercise status storage unit 202 member information storage unit 203 communication processing unit 204 exercise menu creation unit 205 communication unit 206 communication determination unit 207 operation history storage unit 208 video distribution unit 209 screen creation unit 301 exercise status acquisition unit 302 transmission status acquisition unit 303 Determination unit 304 Feedback unit 305 Display type table storage unit 306 Trainer display data change unit 307 User display data change unit 400 Member information 500 Exercise status data 505 Transmission status data 509 Display type table 600 Communication screen 1000 Coaching group 1001 Trainers 1002 and 1102 1103 Equipment 1100 User group 1101 User 1110 Data center operating company 1111 Cloud server 1120 Service Provider 1201 application

Claims (7)

An online coaching method for controlling online communication between a trainer and a trainee using a communication screen,
An exercise status acquisition step for acquiring exercise status data indicating an implementation status of exercise by the trainee;
A transmission status acquisition step of acquiring transmission status data indicating a transmission status of a message using the communication screen from the trainee to the trainer;
A control step for controlling permission and prohibition of transmission of a message from the trainee to the trainer on the communication screen based on the exercise status data and the transmission status data.
Online coaching method. The exercise status data indicates the number of exercises performed by the trainee,
In the control step, if the number of exercises performed by the trainee is greater than a predetermined target number, transmission of a message from the trainee to the trainer is permitted.
The online coaching method according to claim 1. The transmission status data indicates the number of times the trainee has transmitted a message to the trainer during a certain period of time,
In the control step, when the number of exercises by the trainee is less than the predetermined target number and the number of times the message is transmitted from the trainee to the trainer is greater than a predetermined threshold number, Prohibit sending messages from the trainee to the trainer;
The online coaching method according to claim 2. The online coaching method further includes:
A determination step of determining a message to be displayed on the communication screen based on a comparison result between the number of times the exercise has been performed and the target number of times, and a comparison result between the number of times the message has been transmitted and the threshold number.
The online coaching method according to claim 3. The exercise status data indicates the number of times vital data measured from the trainee has been uploaded to the server,
In the control step, when the number of uploads of the vital data is greater than a predetermined target number, the transmission of a message from the trainee to the trainer is permitted.
The online coaching method according to claim 1. An online coaching system for controlling online communication between a trainer and a trainee using a communication screen,
A first device used in the trainer and displaying the communication screen;
A second device used for the trainee and displaying the communication screen;
A server connected to the first device and the second device;
The server
An exercise status acquisition unit for acquiring exercise status data indicating an implementation status of exercise by the trainee;
A transmission status acquisition unit that acquires transmission status data indicating a transmission status of a message using the communication screen from the trainee to the trainer;
A control unit that controls permission and prohibition of message transmission from the trainee to the trainer on the communication screen based on the exercise status data and the transmission status data.
Online coaching system. A control device for controlling online communication between a trainer and a trainee using a communication screen,
An exercise status acquisition unit for acquiring exercise status data indicating an implementation status of exercise by the trainee;
A transmission status acquisition unit for acquiring transmission status data indicating a transmission status of a message on the communication screen from the trainee to the trainer;
A control unit that controls permission and prohibition of message transmission from the trainee to the trainer on the communication screen based on the exercise status data and the transmission status data.
Control device.

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