JP2015161960A - Delivery status management system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a system for enabling a deliverer to report a delivery state by a simple operation, and for enabling a management site to grasp who is the deliverer who has reported the delivery state in real time, and for grasping the storage state of baggage in association with a vehicle position.SOLUTION: In a system configured of a management site including a server device, a network including a radio communication network and a delivery vehicle in charge of delivery in a delivery area, a deliverer owns a plurality of RFID cards, and an on-vehicle terminal includes a first short-range radio antenna, and when the deliverer makes any RFID card approach the short-range radio antenna, short-range radio communication is executed between the RFID card and the short-range radio antenna, and a plurality of pieces of baggage to be delivered are stored in a baggage management repository.

Description

  The present invention relates to a state management system related to delivery, and more particularly to a management system capable of grasping various states using RFID technology and positioning technology.

(Business status management)
As a method for a delivery person to report a business state such as delivery or unloading as a delivery state, a method using a reporting terminal that communicates with a management site has been adopted in a conventional management system.
However, the complexity of terminal operation for the delivery person has been a problem. Due to the simplicity of terminal operation, when it is limited to use within a limited number of button operations, etc., the reporting function of the terminal is limited, making it difficult to secure the terminal function for reporting various states. There was also a problem.
Also, the reporting terminal is often shared, and there is an inconvenience that it is necessary to input the delivery person's own ID in order to identify the delivery person who operates the reporting terminal.

(Storage status management)
As a method for reporting the storage status of the package environment, etc. as the delivery status, a method using a sensor tag attached to the package in the conventional management system is known, but the sensor tag is collected and the built-in memory It was possible to know the delivery status only after analyzing the log. There was a problem of lacking real-time performance because it could only be known after the fact. Further, there is a problem that it is difficult to accurately grasp at which position of the delivery route the sensing value.

Patent Document 1 relates to a collection and delivery operation for grasping in real time the state of a vehicle, a driver, and a package in the collection and delivery operation. Here, several aspects of the invention are described.
One of them includes a wireless tag attached to the baggage, a first measurement unit that measures the movement state of the vehicle for collection and delivery, and a second measurement unit that measures the movement state of the portable terminal of the delivery person. This is a method of determining the collection / delivery state from the communication state of the wireless tag and the moving state of the vehicle.
However, since information for determination is limited, there is a problem that the number of states that can be determined is limited. For example, when the vehicle is stopped and all of the luggage is in the communication state of the wireless tag, it cannot be determined whether the vehicle is simply resting, the business is stopped, or the vehicle is out of order.
In addition to the above, another aspect of the invention describes a method for providing a third measurement unit for measuring the environment of the package so as to notify the abnormality in real time when the environment of the package is not designated for delivery. .
However, since position information is not added, there is a problem that it is not possible to know in real time where this occurs.
JP 2011-76404 A

An object of the present invention is to provide a system in which a delivery person can report a delivery state with a simple operation.
Another challenge is to provide a system that enables the management site to know in real time who the delivery person has reported on the delivery status. Providing is also an issue.

According to a first aspect of the invention,
A system for managing the status of delivery of packages by vehicle,
a) positioning means for positioning the vehicle position of the vehicle;
b) an RFID tag that stores storage information including a business status ID that specifies the business status of the delivery person and a tag ID that identifies the RFID tag itself;
c) an RFID reader that communicates with the RFID tag and receives the stored information;
d) using this reception as a trigger, report information generating means for generating report information in association with the stored information and the vehicle position;
e) A system is provided that includes, as a component, transmission means for transmitting the report information to a preset management site.
Stored information is received by the action of short-range radio by a simple operation in which a delivery person brings an RFID tag close to an RFID reader of a delivery terminal such as a vehicle-mounted terminal. Using this reception as a trigger, the received storage information is associated with the position information obtained by positioning means such as GPS, and report information is created and transmitted to the management site.
In the management site, it is possible to manage not only a simple business state of a vehicle related to delivery but also where the business is performed.
Here, RFID is an abbreviation for Radio Frequency IDentification. RFID is a term that refers to reading and writing RF tag data in a non-contact manner using radio waves (electromagnetic waves). An RF tag refers to an information medium that reads and writes stored information (data stored in a built-in memory) in a non-contact manner using radio waves (electromagnetic waves).

Here, the storage information may further include at least one ID information selected from a delivery person ID for specifying the delivery person, a vehicle ID for specifying the vehicle, and a flight ID for distinguishing the delivery flights.
By doing so, it is possible to manage detailed information on the business status by a simple operation of proximity of the RFID tag to the RFID reader.

The system of the first aspect is further
f) sensing means for sensing the storage state of the package;
g) positioning means for associating the vehicle position with sensing data based on the sense;
h) It may include a determination unit that compares the sensing data based on the sense with a preset reference to determine whether there is an abnormality.
By adding such a configuration, it is possible to automatically collect and manage, as a trigger, a cycle in which the storage state of the package is set in advance as a state relating to delivery, a determination of abnormality, or the like.

The system according to the first aspect further includes:
i) When it is determined that there is an abnormality in the determination, it may include sensing data display means for displaying sensing data related to the abnormality separately from other sensing data.

The system according to the first aspect of the present invention is further configured to add a predetermined action to the data display in the data display of the sensing data related to the abnormality so that the vehicle position associated with the sensing data is displayed on the predetermined map. Display transition means for transitioning to the superimposed map display may be provided.
Here, the predetermined action corresponds to an operation of selecting data being displayed with a hard key such as a button, or an operation of clicking data displayed on the browser.

The storage state is a sensor including at least one selected from temperature, humidity, gas concentration, pH, pressure, sound, flow rate, light quantity, contact, opening / closing, position, acceleration, liquid level, ORP (Oxidation-reduction Potential), etc. It may be information.

The business status may include at least one selected from unloading, resting, delivering, business suspension, and malfunctioning.

FIG. 1 is an external view showing an overall image of an embodiment of the present invention. FIG. 2 is an image diagram showing system components in the delivery vehicle. FIG. 3 is a block diagram showing a functional configuration of the RFID card. FIG. 4 is a block diagram showing a data structure of storage information stored in the ID information storage unit. FIG. 5 is a block diagram showing a functional configuration of the vehicle-mounted terminal. FIG. 6 is a block diagram showing a data structure of report information. FIG. 7 is a view showing an installation form when a thermometer is employed as a sensor provided in the luggage management warehouse. FIG. 8 shows an installation form in which a gas concentration meter is employed as a sensor. FIG. 9 shows an installation form in which a contact sensor with a wireless function is employed as the sensor. FIG. 10 is a block diagram illustrating a functional configuration of the server device provided in the management site. FIG. 11 is a browser screen for data display by the storage state display unit. FIG. 12 is a diagram showing a display after transition by the display transition unit. FIG. 13 is a browser screen on which the business status is displayed by the business status display unit. FIG. 14 is a sequence diagram showing an operation status reporting operation performed in cooperation between the delivery person, the vehicle-mounted terminal, and the management site. FIG. 15 is a flowchart showing the operation until the transmitted sensing data is stored and displayed. FIG. 16 is a block diagram showing a data structure of sensing data.

Hereinafter, embodiments for carrying out the present invention will be described with reference to the drawings.
Each functional component shown here is realized by executing a control program such as firmware incorporated in advance by a processor of a predetermined circuit and cooperating with various devices mounted. These programs are recorded on a computer-readable recording medium, read from the recording medium by the processor, and triggered by a user operation or receiving a signal from a device constituting the system. Is done.

FIG. 1 is an external view showing an overall image of an embodiment of the present invention. The configuration includes a management site 1001 provided with a server device 1002, a network 1003 including a wireless communication network such as an LTE (Long Term Evolution) line, and a delivery vehicle 1004 engaged in delivery in a delivery area 1005. Lines with arrows at both ends indicate communication connections. Here, only one delivery vehicle is shown, but the number of delivery vehicles according to the present invention is not limited to this, and can be changed as appropriate according to the delivery area and delivery needs.

FIG. 2 is an image diagram showing system components in the delivery vehicle 1004. The delivery person 2001 has an RFID card indicated by 2002a, 2002b, 2002c, 2002d, 2002e. The vehicle-mounted terminal 2003 is provided with a first short-range wireless antenna 2004. When the delivery person brings one of the RFID cards close to the short-range wireless antenna, short-range wireless communication is performed between the two. The package management store 2005 stores packages to be delivered 2006a, 2006b, and 2006c. Here, a sensor for monitoring the storage state of the baggage (not shown) is provided, and a communication connection line 2007 of a communication method different from the short-range wireless communication is provided between the vehicle-mounted terminal. Here, the number of packages 2006a-c is three, but the number of packages according to the present invention is not limited to this, and can be appropriately changed according to the delivery area and delivery needs.

FIG. 3 is a block diagram showing a functional configuration of the RFID card 2002. The configuration includes a second short-range wireless antenna 3001, an ID information storage unit 3002 including a memory for storing ID information, and a communication control unit 3003. The communication control unit controls communication to read and transmit stored information when the RFID card is brought close to the first short-range wireless antenna.

FIG. 4 is a block diagram showing a data structure of storage information stored in the ID information storage unit 3002. Tag ID 4001 for identifying the RFID card itself, delivery person ID 4002 for identifying the delivery person, vehicle ID 4003 for identifying the vehicle involved in the delivery, flight ID 4004 for identifying the delivery flight, and business The structure is a business status ID 4005 for identifying the status.
There are five types of delivery status: unloading, resting, delivering, out of business, and malfunctioning. The RFID card 2002a stores a business status ID corresponding to unloading. Similarly, the RFID cards 2002b to 2002e store business state IDs corresponding to rest, delivery, business stop, and failure, respectively.
Here, although the structure which stores various ID information as storage information is employ | adopted, the storage information of this invention is not limited to this. Only the tag ID and the delivery status ID are stored information, and the management site has a reference table that links the tag ID with the delivery person ID, vehicle ID, and flight ID. A method of calling and associating may be used.
By holding the RFID card corresponding to the business status in this way, it is possible to report the business status simply by selecting an appropriate RFID card and bringing it close to the RFID reader.

FIG. 5 is a block diagram showing a functional configuration of the vehicle-mounted terminal 2003. The transmission unit 5001 connects the report information and the sensing data to the management site 1001 provided on the network via the LTE line through the management site 1001 set in advance.
The positioning unit 5002 is composed of a positioning device using GPS (Global Positioning System), and measures a vehicle position.
The RFID reader unit 5003 receives stored information by communicating with an adjacent RFID card by short-range wireless communication.
When receiving the storage information due to the proximity of the RFID card, the report information generation unit 5004 generates report information by associating the received storage information with the vehicle position and time by GPS.
FIG. 6 is a block diagram showing a data structure of report information. The report information includes a tag ID 6001, a delivery person ID 6002, a vehicle ID 6003, a flight ID 6004, a business state ID 6005, a vehicle position 6006 indicating the location of the vehicle related to the business state, and a time 6007 indicating time related to the business state.

Returning to FIG. The sensing unit 5005 is connected to a sensor provided in the luggage management store 2005, and acquires sensing information related to the package in the management store at a preset cycle.
The positioning unit 5006 generates sensing data by associating the vehicle position obtained by the positioning unit 3002 with the acquired sensing information.

FIG. 7 is a view showing an installation form when a thermometer is adopted as a sensor provided in the luggage management store 2005. It is composed of thermometers 7001a to 7001c that send out digital signals by sensing the temperature of the measurement target, and a network unit 7002 that is connected to a vehicle-mounted terminal via a communication connection line 2007. Daisy chain connection is used to connect each thermometer to the network unit.
Here, daisy chain connection is employed, but it can be appropriately employed as long as it conforms to the gist of the present invention, such as star connection, depending on the property of the measurement object and the number of digital probes.

Here, a thermometer is employed as the sensor, but the sensor of the present invention is not limited to this.
FIG. 8 shows an installation form in which a gas concentration meter is employed as a sensor. Sensors 8001a and 8001b for measuring a gas concentration set in advance are provided. The network unit 7002 connected to the vehicle-mounted terminal is connected to each other via the communication connection line 2007, and the measured gas concentration is transmitted as a digital signal to the vehicle-mounted terminal.

FIG. 9 shows an installation form in which a contact sensor with a wireless function is employed as the sensor. Contact sensors 9001a to 9001c are provided to be fixed to the luggages 2006a to 2006c, respectively. A network unit 9002 with a wireless function connected to a vehicle-mounted terminal via a communication connection line 2007 and each contact sensor are connected for communication. When contact is detected by the contact sensor, a signal set for contact notification is transmitted from the sensor to the network unit. Then, a signal for notifying contact is transmitted from the network unit to the vehicle-mounted terminal via the communication connection line 2007.

In addition, a pH sensor, a pressure sensor, a sound sensor, a flow rate sensor, a light amount sensor, an open / close sensor, a position sensor, an acceleration sensor, a liquid level sensor, an ORP sensor, and the like can be employed.

FIG. 10 is a block diagram showing a functional configuration of the server apparatus 1002 provided in the management site 1001.
The receiving unit 10001 receives transmission information from the vehicle-mounted terminal.
Report information storage section 10002 stores report information included in transmission information.
The sensing data storage unit 10003 stores sensing data included in the transmission information.
The reference data storage unit 10004 stores reference data for determining whether the sensing data is abnormal.
The comparison unit 10005 compares the sensing data with the reference data to determine whether there is an abnormality.
The storage state display unit 10006 accesses the management site and displays the sensing data determined to be abnormal in a browser requesting the storage state as a form different from normal sensing data.
When an action such as a click on sensing data having an abnormality in data display is detected, the display transition unit 10007 makes a transition to a map display in which the position related to the abnormality is superimposed on the map.
The business status display unit 10008 accesses the management site and displays report information on a browser that requests display of the business status.

FIG. 11 is a browser screen for data display by the storage status display unit 10006. Here, a graph is employed in which the vertical axis represents temperature and the horizontal axis represents time. K shown on the vertical axis is a storage reference temperature, and a value below this temperature is a normal value. A section from time T0 to T1 indicates a normal temperature. In the section 11002 from the time T1 to the time T2, the temperature suddenly rises and is abnormal. The normal value is shown after time T2.
Sensing data with abnormality is displayed as a thick line. Displaying such different forms separately from normal data has the effect of improving the visibility of abnormal values. It should be noted that different forms of the present invention are not limited to thick lines, and different colors, inversions, etc. can be employed as appropriate.

FIG. 12 is a diagram showing a display after transition by the display transition unit 10007. Here, the vehicle position 12002 related to the abnormal value is displayed superimposed on the map 12001.

FIG. 13 is a browser screen on which the business status is displayed by the business status display unit 10008. Here, when an action such as a click is added to the data at each time, a configuration is adopted in which a transition is made to a display in which the vehicle position is superimposed on a map, as in the sensing data.
By adopting such a configuration, the manager can not only manage the business status in detail, but also can accurately grasp the place where a problem such as a failure has occurred.

FIG. 14 is a sequence diagram showing an operation status reporting operation performed in cooperation between the delivery person, the vehicle-mounted terminal, and the management site. The actor 14010 corresponds to a delivery person, the object 14020 corresponds to a vehicle-mounted terminal, and the actor 14030 corresponds to a management site including a server device. The operation steps indicated by the arrows indicate that cooperation or information exchange is performed between the start site and the end site of the arrows.
In the card proximity step S14001, the delivery person selects an RFID card corresponding to the business condition and brings it close to the short-range wireless antenna of the vehicle-mounted terminal. As a result, communication related to RFID is started.
In storage information transmission step S14002, storage information including various ID information is transmitted from the RFID card to the RFID reader unit of the vehicle-mounted terminal.
In positioning step S14003, the vehicle position is measured by the positioning unit of the vehicle-mounted terminal.
In the report information creation step S14004, report information is created by the report information creation unit of the vehicle-mounted terminal.
In report information transmission step S14005, report information is transmitted from the vehicle-mounted terminal to the management site.
In the report information storage step S14006, the report information is stored by the report information storage unit of the server device at the management site.

FIG. 15 is a flowchart showing the operation until the transmitted sensing data is stored and displayed.
In reception step S15001, sensing data is received by the receiving unit of the server device at the management site. FIG. 16 is a block diagram showing a data structure of sensing data. The configuration includes a time 16001, a sensing value 16002, a vehicle position 16003, and presence / absence of sensing value 16004.
Here, since the comparison is performed at the management site, the presence or absence of abnormality is blank. The comparison of the present invention is not limited to the present embodiment, and a configuration performed by a vehicle-mounted terminal or the like may be employed. When comparing on the vehicle side, sensing data including the result of the determination is received, and the next comparison step is skipped.
In comparison step S15002, the comparison unit of the server device at the management site determines whether there is an abnormality in the sensing value.

If the result of the determination is “no abnormality”, in the normal data storage step S15003, the sensing data storage unit of the server device stores the sensing data in which “no abnormality” is written in the column of presence / absence of abnormality 16004.
If the result of the determination is “abnormal”, in the abnormal data storage step S15004, the sensing data storage unit of the server device stores the sensing data in which “abnormal” is written in the column of presence / absence 16004.

In the calling step S15005, sensing data is requested from a browser such as an administrator.
In the display screen creation step S15006, the storage state display unit of the server device at the management site creates display screen data of sensing data related to the request.
In the display screen distribution step S15007, the storage state display unit of the server device at the management site distributes the display screen data to the browser according to the request.
In browser display step S15008, sensing data is displayed by the distributed browser.

The present invention can be applied to business or package status management in a wide transportation industry such as a home delivery industry.

1001 Management site 1002 Server apparatus 1003 Network 1004 Delivery vehicle 1005 Delivery area

Claims (7)

A system for managing the status of delivery of packages by vehicle,
a) positioning means for positioning the vehicle position of the vehicle;
b) an RFID tag that stores storage information including a business status ID that specifies the business status of the deliverer and a tag ID that identifies the RFID tag itself;
c) an RFID reader that communicates with the RFID tag and receives the stored information;
d) Report information generation means for generating report information by associating the stored information with the vehicle position using the reception as a trigger;
e) A system comprising, as a component, transmission means for transmitting the report information to a preset management site. The stored information further includes at least one ID information selected from a delivery person ID for specifying the delivery person, a vehicle ID for specifying the vehicle, and a flight ID for distinguishing the delivery flights. The system according to 1. f) sensing means for sensing the storage state of the package;
g) positioning means for associating the vehicle position with sensing data based on the sense;
3. The system according to claim 1, further comprising: h) a determination unit configured to determine whether or not there is an abnormality by comparing the sensing data based on the sense with a preset reference. 4. The system according to claim 3, further comprising: a sensing data display means for displaying the sensing data relating to the abnormality separately from other sensing data when it is determined that there is an abnormality in the determination. In the data display of the sensing data related to the abnormality, a display transition for transitioning to a map display in which a vehicle position associated with the sensing data is superimposed on a predetermined map by applying a predetermined action to the data display The system of claim 4, further comprising means. The storage state is sensor information including at least one selected from temperature, humidity, gas concentration, pH, pressure, sound, flow rate, light quantity, contact, opening / closing, position, acceleration, liquid level, and ORP. The management system according to any one of claims 3 to 5. The management system according to any one of claims 1 to 6, wherein the business status includes at least one selected from unloading, resting, delivery, business suspension, and failure. The thermometer management system according to claim 1, wherein the thermometer management system is one.

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