JP2010204914A - Information sharing support system, intermediary method for electronic document and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an information sharing support system for properly executing intermediation between a creator of an electronic document unsuitable for disclosure and a requester desiring browsing. <P>SOLUTION: The information sharing support system includes: an electronic document presentation request reception part designating a person (an intermediary) defined that the person has relationship with the requester in a personal connection DB and a presentation condition including evaluation or a tag attached to the electronic document from the requester requesting the browsing of the electronic document, and receiving a presentation request for the electronic document; an electronic document registration reception part receiving registration of the electronic document into an electronic document DB together with the designation of the person having the relationship with a sender from the sender of the electronic document; an additional information registration reception part making the person designated from the sender of the electronic document browse the electronic document, and receiving the evaluation or the tag to the electronic document; and an electronic document presentation part which extracts, in reference to the electronic document DB and the personal connection DB, the electronic document satisfying the presentation condition designated in the presentation request of the electronic document and registered by a person having the relationship with the intermediary, and notifies the requester. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

  The present invention relates to an information sharing support system, an electronic document mediation method, and a program.

  In Patent Document 1, when searching for information using the Internet, an information registrant that matches the content of the information provision request received from the information requester is extracted, and the content of the information provision request is sent to the extracted information registrant. An information providing system is disclosed that allows an information requester to view the transmitted information provision request and its response.

JP 2001-84298 A

  There is an idea that companies want to promote information sharing within the organization and promote business efficiency, but the electronic documents created by these companies include confidential information such as personal information and know-how It is often done. Therefore, such information that requires attention should be managed by only a limited number of people, and measures such as confirming the purpose of use of the disclosed information in response to disclosure requests from insiders such as companies. is required.

  In the information provision system of Patent Document 1, an information provision request is accepted from the information requester via the Internet, and it takes a lot of man-hours to confirm the identity of the information requester and the use of the provided information. There is a problem. In addition, since the information providing system of Patent Document 1 does not have a mechanism for checking the content of information registered by an information registrant, there is no guarantee that matching between the information requester and the information registrant will be performed appropriately.

  On the other hand, when looking at the client requesting information provision, only those with limited electronic documents know as mentioned above, and they are hindered by information security operations and organizational barriers. In rare cases, it is difficult to find out where the target information is.

  The present invention has been made in view of the above-described circumstances, and appropriately executes mediation between a creator of an electronic document that is not suitable for publication as described above and a client who desires to view such a document. It is an object of the present invention to provide an information sharing support system, an electronic document mediation method, and a program that can be performed.

  According to the first aspect of the present invention, an electronic document database that stores an electronic document and information about the creator of the electronic document in association with each other, and a personal network that stores personal information representing relationships between persons. The database and the requester who asks to view the electronic document are attached to the electronic document with a person defined as a person having a relationship with the requester (hereinafter referred to as “intermediary”) in the personal network database. An electronic document presentation request accepting unit that accepts a presentation request for an electronic document by specifying a presentation condition including a tag or an evaluation, and has a relationship with the sender in the personal database from the sender side of the electronic document An electronic document registration accepting unit that accepts registration of an electronic document in the electronic document database together with the designation of the person, causing the person designated by the sender of the electronic document to view the electronic document, An additional information registration acceptance unit that accepts a tag or evaluation for a child document, the electronic document database and the personal connection database are referred to, satisfy the presentation conditions specified in the electronic document presentation request, and have a relationship with the mediator An information sharing support system is provided that includes an electronic document presentation unit that extracts an electronic document registered by a person having the information and notifies the requester.

  According to the second aspect of the present invention, an electronic document database that stores an electronic document and information of a creator of the electronic document in association with each other, and a personal network that stores personal information representing relationships between persons. An intermediary method of an electronic document in an information sharing support system connected to a database, which is defined as a person having a relationship with the requester in the human network database from the requester side who requests to view the electronic document. Specifying a person (hereinafter referred to as “broker”) and a presentation condition including a tag or evaluation attached to the electronic document, and accepting an electronic document presentation request; The step of accepting registration of the electronic document in the electronic document database together with the designation of the person having a relationship with the sender in the personal database, and from the sender of the electronic document A step of allowing a designated person to browse the electronic document and accepting a tag or evaluation for the electronic document, and referring to the electronic document database and the personal network database, satisfying a presentation condition specified in the electronic document presentation request And extracting an electronic document registered by a person having a relationship with the mediator and notifying the client of the electronic document.

  According to a third aspect of the present invention, an electronic document database that stores an electronic document and information about the creator of the electronic document in association with each other, and a personal network that stores personal information representing relationships between persons. A program that is executed by a computer constituting an information sharing support system to which a database is connected, and is defined as a person having a relationship with the requester in the personality database from the requester side seeking to view an electronic document A process of accepting an electronic document presentation request by designating a designated person (hereinafter referred to as an “intermediary”) and a presentation condition including a tag or an evaluation attached to the electronic document, and a sender side of the electronic document And a process of accepting registration of the electronic document in the electronic document database together with designation of a person having a relationship with the sender in the personal database, A process for allowing a person designated by a person to browse the electronic document and accepting a tag or evaluation for the electronic document, referring to the electronic document database and the personal network database, and a presentation condition designated in the electronic document presentation request And a program for causing the computer to execute processing for extracting an electronic document registered by a person having a relationship with the mediator and notifying the client.

  ADVANTAGE OF THE INVENTION According to this invention, it becomes possible to show the electronic document suitable for a presentation request to the requester who requests | requires browsing of an electronic document with a sufficient precision. The reason is that the requester and the document creator specify each person who is trusted, and the matching is performed by the tag or evaluation given by the person.

It is a figure showing the structure of the 1st Embodiment of this invention. It is an example of the member table (human network information) hold | maintained at the personal database (human network DB) of the 1st Embodiment of this invention. It is an example of the transmission information table hold | maintained at the information sharing assistance system database (information sharing assistance system DB) of the 1st Embodiment of this invention. It is an example of the electronic document presentation request status table held in the information sharing support system database (information sharing support system DB) of the first embodiment of the present invention. It is an example of the additional information table hold | maintained at the information sharing assistance system database (information sharing assistance system DB) of the 1st Embodiment of this invention. It is an example of the electronic document disclosure situation table held in the information sharing support system database (information sharing support system DB) of the first embodiment of the present invention. It is a figure showing the flow from a requester's request for electronic document presentation to browsing the electronic document. It is a sequence diagram showing operation | movement of the 1st Embodiment of this invention. It is a screen sample displayed on the client's terminal of the first embodiment of the present invention. It is a screen sample displayed on the sender | caller's terminal of the 1st Embodiment of this invention. It is a screen sample displayed on the terminal of the mediator of the 1st Embodiment of this invention. It is a screen sample displayed on the client's terminal of the first embodiment of the present invention. It is a screen sample displayed on the client's terminal of the first embodiment of the present invention. It is a screen sample displayed on the sender | caller's terminal of the 1st Embodiment of this invention. It is a screen sample displayed on the client's terminal of the first embodiment of the present invention.

[Summary of Invention]

[First Embodiment]
Next, a first embodiment in which the present invention is applied to an information sharing support system that promotes information sharing in a company will be described in detail with reference to the drawings. FIG. 1 is a diagram showing the configuration of the first exemplary embodiment of the present invention. Referring to FIG. 1, there is shown an information sharing support system 70 connected to a human network database (human network DB) 50 that stores and stores human network information as a database.

  The information sharing support system 70 can be accessed from the terminals 10 to 30 of the sender A, the mediator B, and the client C via the network 40 such as the Internet. The client C can use the functions of the information sharing support system 70 using the terminals 10 to 30, respectively.

  The information sharing support system 70 includes, from the client C, an electronic document presentation request accepting unit 71 that accepts an intermediary B and an electronic document presentation request that specifies tag and evaluation additional information as presentation conditions, and the client C. The electronic document presentation request approval accepting unit 72 that accepts the approval from the mediator B in response to the electronic document presentation request from the mediator B and notifies the requester C, and the mediator B designated by the sender A As an additional information, an additional information registration accepting unit 73 that accepts registration of a tag and an evaluation, and an information sharing support system database (information sharing support system DB) 78, an intermediary B designated by the sender A Alternatively, the electronic document presentation unit 74 that extracts an electronic document that satisfies the presentation conditions specified by the client C and adds the evaluation to the client, and the client C, The electronic document disclosure request accepting unit 75 that accepts the disclosure request for the electronic document presented and notifies the sender A, and accepts the request from the sender A for the electronic document disclosure request from the client C An electronic document disclosure approval receiving unit 76 for notifying the person C, an electronic document registration receiving unit 77 for specifying the disclosure range (disclosure content / disclosed destination) from the sender A and receiving registration of the electronic document, and an information sharing support system It includes an information sharing support system DB 78 that stores received information and tables (see FIGS. 2 to 6) for managing the received information.

  FIG. 2 is an example of a member table held as connection information in the connection DB 50. In the example of FIG. 2, member IDs of persons to whom each person has a relationship are registered as a personal connection list. For example, it can be seen that member A with member ID = 1 has a relationship with members with member ID = 2, 3, and 4. Instead of such a table, it is also possible to use company organization information, SNS (Social Networking Service) group information, address book information, and the like.

  FIG. 3 is an example of a transmission information table used for managing electronic documents registered in the information sharing support system DB 78. In the example of FIG. 3, the ID (transmission information ID) of each electronic document, the ID of the sender (sender member ID), the title, the mediator (primary disclosure destination member ID), the initial disclosure range to the disclosure requester, etc. Registration is possible.

  FIG. 4 is an example of an electronic document presentation request status table used for managing the electronic document presentation request sent to the information sharing support system DB 78 and its approval status. In the example of FIG. 4, for each electronic document presentation request, the requester ID (requester member ID), the mediator (evaluation member ID) specified in the electronic document presentation request, and the requester are specified as the presentation conditions. The tag, the evaluation designated by the requester as the presentation condition, and the approval status from the mediator B (approval status from the evaluation member) are provided.

  FIG. 5 is an example of an additional information table used for managing additional information for the electronic document received from the mediator B. In the example of FIG. 5, for each additional information, an electronic document ID (transmission information ID), a mediator (evaluation member ID) designated by the sender A, a tag attached to the electronic document by the mediator B, a mediator Items such as the evaluation rank of the electronic document by B are provided.

  FIG. 6 is an example of an electronic document disclosure status table used for managing the disclosure status of the electronic document notified to the client C as a result of the above-described matching between the electronic information presentation request and the additional information. In the example of FIG. 6, items such as an evaluation information ID, an electronic document presentation request ID, and a status (approval status) are provided for each case after notification of the electronic document to the client C specified by the disclosure status ID. Yes.

  Next, the operation of this embodiment will be described in detail with reference to the drawings. As shown in FIG. 7, it is assumed that client C and mediator B, mediator B and caller A have a relationship with each other. Based on the above premise, the operation up to browsing the electronic document meeting the conditions desired by the client C will be described with reference to FIGS.

  First, when the client C accesses the electronic document presentation request receiving unit 71 of the information sharing support system 70 using the terminal 10 and selects the mediator B as his / her own person from the personal network DB 50, the electronic document presentation request is received. The unit 71 displays an electronic document presentation request screen for designating a tag for designating a category of the electronic document desired to be presented and an evaluation of the electronic document desired to be presented. FIG. 9 is an example of an electronic document presentation request screen displayed on the terminal 10 of the client C. When the client C activates the “Request to Mr. B” button at the bottom of the screen of FIG. An electronic document presentation request from the client C to the mediator B is added to the electronic document presentation request status table (see FIG. 4) of the system DB 78, and an electronic document presentation request from the client C is notified to the mediator B. ("Electronic document presentation request" in FIG. 7, S1 in FIG. 8).

  The mediator B uses the terminal 20 to receive an electronic document presentation request from the client C via the electronic document presentation request approval acceptance unit 72 of the information sharing support system 70, confirms the content, and approves it. ("Approval of electronic document presentation request" in FIG. 7, S2 in FIG. 8). When the intermediary B approves the electronic document presentation request, the electronic document presentation request receiving unit 71. The approval status from the mediator B (approval status from the evaluation member) of the corresponding data in the electronic document presentation request status table (see FIG. 4) of the information sharing support system DB 78 is updated from “requesting” to “approved”. .

  On the other hand, when the caller A accesses the electronic document registration receiving unit 77 of the information sharing support system 70 using the terminal 30, an electronic document registration screen illustrated in FIG. 10 is displayed. In the example of FIG. 10, the sender A can designate the title of the electronic document to be registered, the primary disclosure member group, the text, and the initial disclosure range to the disclosure requester. Here, the primary disclosure member group is a group that has been given the authority to browse the electronic document and assign or evaluate a tag, and is a human network in the member table (see FIG. 2) registered in the human network DB 50. It is specified using a list or the like. For example, the example of FIG. 10 indicates that members belonging to “project A” to which the mediator B belongs as the primary disclosure member group are comprehensively designated. When the caller inputs each item described above and activates the “registration” button shown in FIG. 10, the electronic document related to the electronic document registered by the caller A in the call sending information table (see FIG. 3) of the information sharing support system DB 78. Information is added ("electronic document registration" in FIG. 7, S3 in FIG. 8).

  The mediator B uses the terminal 20 to receive a notification that the electronic document has been registered from the sender A via the additional information registration receiving unit 73 of the information sharing support system 70, and browse the electronic document illustrated in FIG. On the screen, a tag is assigned as a classification keyword to the electronic document, and an evaluation of the electronic document is input (“Applying Tag and Evaluation to Electronic Document” in FIG. 7, S4 in FIG. 8). The contents input here are added to the additional information table (see FIG. 5) of the information sharing support system DB 78.

  When the additional information is registered by the mediator B, the electronic document presentation unit 74 of the work sharing support system compares and collates the electronic document presentation request state table (see FIG. 4) with the additional information table (see FIG. 5). . Here, if the additional information registered by the mediator B matches the electronic document presentation conditions designated by the client C, the electronic document presentation unit 74 notifies the client C of the presence of the electronic document ( “Notification of existence of electronic document” in FIG. 7, S5 in FIG. Further, the electronic document presentation unit 74 adds new data with the approval status “notified” to the electronic document disclosure status table (see FIG. 6) of the information sharing support system DB 78 (“existence of electronic document” in FIG. 7). Notification ", S5 in FIG.

  When the requester C uses the terminal 10 to access the electronic document disclosure request receiving unit 75 of the information sharing support system 70 and designates the electronic document presentation request requested by the client C, the electronic document disclosure request receiving unit 75 Refers to the electronic document presentation request status table (see FIG. 4) and the electronic document disclosure status table (see FIG. 6) of the sharing support system DB 78 and conforms to the conditions requested by the client C to present the electronic document to the mediator B. Displays a list screen of electronic documents to be used. FIG. 12 is an example of an electronic document list screen displayed by the electronic document disclosure request accepting unit 75. Here, when the client C selects Mr. A's “quality management improvement idea” as an electronic document to be disclosed from the list of FIG. 12, an electronic document disclosure request screen as shown in FIG. 13 is displayed. . Here, if the requester C activates the “disclosure request” button in FIG. 13 when he / she wishes to view the text that is initially undisclosed, the electronic document disclosure request reception unit 75 sends an electronic message to the sender A. A document disclosure approval request is transmitted, and the approval status of the corresponding data in the electronic document disclosure status table (see FIG. 6) of the information sharing support system DB 78 is updated from “notified” to “in request” (see “ Request for Disclosure of Electronic Document ”, S6 in FIG.

  When the sender A who receives the notification uses the terminal 30 to access the electronic document disclosure approval receiving unit 76 of the information sharing support system 70, an electronic document disclosure approval screen illustrated in FIG. 14 is displayed. Here, the sender A checks the contents of the electronic document received the request for disclosure from the client C and the mediator B of the client C, and determines whether to approve. Here, when the caller A activates the “approval” button in FIG. 14, the electronic document disclosure approval receiving unit 76 of the information sharing support system 70 notifies the requester C of the approval result, and the electronic sharing of the information sharing support system DB 78. The approval status of the corresponding data in the document disclosure status table (see FIG. 6) is updated from “Requesting” to “Approved” (“Approval of electronic document disclosure” in FIG. 7, S7 in FIG. 8).

  Thereafter, the requester C can view the electronic document registered by the caller A on the post-disclosure-approved electronic document detail screen illustrated in FIG. 15 provided by the electronic document disclosure request receiving unit 75. ("Browsing electronic document" in FIG. 7).

  Thereafter, when the broker B receives a new electronic document and registers additional information, a notification that the electronic document exists is transmitted to the client C each time.

  As described above, in the present embodiment, the electronic document requested by the electronic document presentation requester C can be accurately selected from the registered electronic documents. The reason is that the intermediary who has received the trust from both the client and the sender is allowed to perform tag assignment and evaluation without omission and perform matching.

  Further, in the present embodiment, the sender A is requested to directly request the disclosure of the electronic document. The burden on the broker is also reduced.

  The preferred embodiments of the present invention have been described above. However, the present invention is not limited to the above-described embodiments, and further modifications, replacements, and replacements may be made without departing from the basic technical idea of the present invention. Adjustments can be made.

  For example, the tags assigned by the mediator may be aggregated for each mediator and disclosed as an area of expertise (specialized field) of the mediator. The specialty area information (specialized field information) obtained in this way can be used as information when the sender or the client selects an intermediary.

  For example, the tags assigned by the mediator B may be aggregated for each caller and disclosed as a specialty area (special field) of each caller. The specialty area information (specialized field information) obtained in this way can be used as an initial value in the electronic document registered by the sender A.

  Further, the frequency at which the electronic document registered by the sender is notified or requested to be disclosed to the client through the mediator may be aggregated and published for each mediator or sender. The frequency information obtained in this way can be used as information when the client C selects an intermediary. It can also be used as an index that represents the sender's specialty area information (specialized field information).

  Further, the caller may be able to add a tag to the electronic document in advance. Thereby, the work of the mediator can be reduced. Specifically, the mediator only needs to confirm and evaluate the assigned tag.

  Further, the requester may give an evaluation point to the mediator work of the mediator and make it public. This evaluation point can be used as information when another sender or client selects an intermediary.

10-30 terminal 40 network 50 human network database (human network DB)
DESCRIPTION OF SYMBOLS 70 Information sharing support system 71 Electronic document presentation request reception part 72 Electronic document presentation request approval reception part 73 Additional information registration reception part 74 Electronic document presentation part 75 Electronic document disclosure request reception part 76 Electronic document disclosure approval reception part 77 Electronic document registration reception 78 Information sharing support system database (Information sharing support system DB)

Claims (5)

An electronic document database that stores the electronic document and information on the creator of the electronic document in association with each other;
A personal database that stores personal information representing relationships between people,
From the client side who requests the electronic document to be browsed, a person defined as a person having a relationship with the client in the network (hereinafter referred to as “intermediary”), and a tag or evaluation attached to the electronic document An electronic document presentation request accepting unit that accepts an electronic document presentation request,
From the sender side of the electronic document, an electronic document registration accepting unit that accepts registration of the electronic document in the electronic document database together with designation of a person having a relationship with the sender in the personal network database
An additional information registration receiving unit that allows a person designated by a sender of the electronic document to browse the electronic document and receives a tag or evaluation for the electronic document;
An electronic document that refers to the electronic document database, extracts an electronic document that satisfies a presentation condition specified in the electronic document presentation request and that is registered by a person having a relationship with the mediator, and notifies the client A document search unit;
An information sharing support system comprising: further,
An electronic document disclosure request accepting unit for notifying the creator registered in the electronic document database based on a request from the requester, an electronic document disclosure request from the requester;
An electronic document disclosure acceptance receiving unit that accepts approval from the creator for the disclosure request of the electronic document, and grants the viewing authority of the electronic document to the requester;
The information sharing support system according to claim 1.   The information sharing support system according to claim 2, wherein the disclosure request for the electronic document includes information on the mediator. An electronic document database that stores the electronic document and information on the creator of the electronic document in association with each other;
An intermediary method of an electronic document in an information sharing support system connected to a human network database that stores human network information representing relationships between persons,
From the client side who requests to view the electronic document, a person defined as a person having a relationship with the client (hereinafter referred to as “broker”) in the personal network database, and a tag or evaluation attached to the electronic document Specifying a presentation condition including a step of accepting an electronic document presentation request;
From the sender side of the electronic document, accepting registration of the electronic document in the electronic document database together with designation of a person having a relationship with the sender in the personal network database;
Allowing a person designated by a sender of the electronic document to view the electronic document and accepting a tag or evaluation for the electronic document;
The electronic document database and the personal network database are referred to, an electronic document that satisfies a presentation condition specified in the electronic document presentation request and registered by a person having a relationship with the mediator is extracted, and A notification step;
A method for mediating a private document, comprising: An electronic document database that stores the electronic document and information on the creator of the electronic document in association with each other;
A program for causing a computer constituting the information sharing support system to be connected to a personal database that stores personal information representing relationships between persons,
From the client side who requests the electronic document to be browsed, a person defined as a person having a relationship with the client in the network (hereinafter referred to as “intermediary”), and a tag or evaluation attached to the electronic document A process for accepting an electronic document presentation request by specifying a presentation condition including
A process of accepting registration of an electronic document in the electronic document database together with designation of a person having a relationship with the sender in the network database from the sender side of the electronic document;
A process of allowing a person designated by a sender of the electronic document to view the electronic document and receiving a tag or evaluation for the electronic document;
The electronic document database and the personal network database are referred to, an electronic document that satisfies a presentation condition specified in the electronic document presentation request and registered by a person having a relationship with the mediator is extracted, and Processing to notify,
A program for causing the computer to execute.

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