JP2010148559A - Nurse call system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a nurse call system capable of executing the communication with a patient as a substitute for a nurse by mounting an artificial intelligence part in a nurse call slave unit. <P>SOLUTION: The nurse call system includes the nurse call slave unit 1 set in a sickroom for a patient to call a nurse; a nurse call master unit 3 set in a nurses' station for announcing the call from the nurse call slave unit for the response; and a control machine 2 for controlling the system. The nurse call master unit has a display part 308 for displaying patient information. The nurse call slave unit has the artificial intelligence part which recognizes spoken words of the patient for the communication with the patient in place of the nurse. The nurse call master unit includes a storage part 306 for storing the conversation between the patient and the artificial intelligence part together with time stamps, and a recording/reproducing part 305 for the nurse to reproduce the recorded conversation for confirmation afterwards. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

The present invention relates to a nurse call system that facilitates communication between a busy nurse and a patient.

Conventionally, a nurse call system in which a patient calls a nurse to make a call has been proposed.
Specifically, a nurse call master unit that is operated by a nurse and responds to a call from a nurse call slave unit (call from a patient), which will be described later, and a patient call and call by a nurse It consists of a nurse call slave, a nurse call master, and a controller that controls the nurse call slave.

When a patient operates a nurse call cordless handset to call a nurse at the nurse station, the nurse call master set up at the nurse station alerts the call, and a nearby nurse answers and calls the patient. (For example, Patent Document 1).
Japanese Patent Laid-Open No. 10-146366

However, nurse call systems have been able to communicate with nurses and patients, but the number of nurses is extremely small compared to the number of patients. There were not always nurses at the station, and it was difficult to communicate well with all patients.
In view of these points, an object of the present invention is to provide a nurse call system that can perform communication with a patient by providing an artificial intelligence unit on a nurse call slave instead of a nurse.

The nurse call system according to the present invention includes a nurse call slave set installed in a hospital room for a patient to call a nurse and a nurse call parent set up in a nurse station for informing and responding to a call from the nurse call slave set. A nurse call system comprising a display unit for displaying patient information, wherein the nurse call slave unit recognizes a patient's words. An artificial intelligence unit for talking to patients on behalf of a nurse is provided. The nurse call master unit has a storage unit for storing conversations between the patient and the artificial intelligence unit together with a time stamp, and the nurse plays back later. And a recording / reproducing unit for confirmation.

In addition, a nurse call cordless handset installed in a hospital room for a patient to call a nurse and a nurse call master set installed in a nurse station for informing and responding to a call from the nurse call cordless handset are controlled. A nurse call system, wherein the nurse call master unit includes a display unit for displaying patient information. The nurse call slave unit recognizes the patient's words and identifies the patient on behalf of the nurse. An artificial intelligence unit for conversation is provided, and the nurse call master unit is provided with a CPU that extracts a keyword during conversation between the patient and the artificial intelligence unit as character information.

According to the invention of claim 1, since communication with the patient can be entrusted to the artificial intelligence, it is possible to deal with the patient even during a busy time of the nurse, and the contents of the conversation are determined by the convenience of the nurse. You can check at a good time.
According to the invention of claim 2, since communication with the patient can be entrusted to the artificial intelligence, it is possible to deal with the patient even during a busy time of the nurse, and the point of the conversation is the convenience of the nurse. You can check at a good time.

Hereinafter, the best embodiment to which the nurse call system of the present invention is applied will be described with reference to FIG.
As shown in FIG. 1, the nurse call system according to the present invention is installed in a hospital room, and a nurse call child device 1 for a patient to call a nurse, and the nurse call child device and a nurse call parent device to be described later are controlled. A control unit 2 and a nurse call master unit 3 installed in the nurse station for informing and responding to a call from the nurse call slave unit 1 are configured.

The nurse call cordless handset 1 includes a microphone 101, a speaker 102, and a cordless handset voice unit 103 for communicating with the nurse call master phone 3, and an artificial voice for recognizing the words of the patient and talking with the patient on behalf of the nurse. It comprises an intelligent unit 104, a calling unit 105 for performing a calling operation notified from the nurse call parent device 3, and a child device I / F unit 106.

The controller 2 includes a controller I / F unit 201.
The nurse call base unit 3 has a microphone 303, a speaker 304, a base unit acoustic unit 302, a high speed playback circuit 3051 and a compression recording circuit 3052 for making a call with the nurse call handset 1, and performs control for recording and reproducing the conversation. A recording / playback unit 305, a storage unit 306 for storing recording data, an operation unit 307 for selecting recording data, a display unit 308, and a parent device I / F unit 301 are included.

Next, the operation of the nurse call system of the first embodiment will be described.
When the patient speaks to the nurse call cordless handset 1, the voice signal is transmitted to the artificial intelligence unit 104 via the microphone 101 and the cordless handset voice unit 103, and at the same time, the microphone 101, the cordless handset voice unit 103, the cordless handset I / F unit 106. The audio signal is transmitted to the recording / playback unit 305 via the transmission line L1, the controller I / F unit 201, the transmission line L2, and the master unit I / F unit 301.
When an audio signal is input to the artificial intelligence unit 104, the words uttered by the patient are recognized from the signal, and an appropriate response is transmitted to the patient via the slave unit voice unit 103 and the speaker 102, and at the same time, the slave unit I / F. The audio signal is transmitted to the recording / reproducing unit 305 via the unit 106, the transmission line L 1, the controller I / F unit 201, the transmission line L 2, and the master unit I / F unit 301. When an audio signal is input to the recording / playback unit 305, the silent portion is deleted through the compression recording circuit 3052, and then stored in the storage unit 306 together with a time stamp.

The voice stored in the storage unit 306 can be heard via the recording / playback unit 305, the parent device acoustic unit 302, and the speaker 304 when the nurse operates the operation unit 307. Also, the nurse listens to the voice stored in the storage unit 306 at a speed of 1.5 to 2 times through the high-speed playback circuit 3051 in the recording / playback unit 305, the master unit acoustic unit 302, and the speaker 304. It is preferable to be able to confirm the conversation contents of the patient in a short time.
In this way, since the artificial intelligence unit 104 communicates with the patient on behalf of the nurse and stores the contents in the storage unit 306, it is possible to respond to the patient even during the nurse's busy time, The contents of can be confirmed at a time convenient for the nurse.

A second embodiment of the nurse call system of the present invention will be described with reference to FIG. As shown in FIG. 2, the nurse call system of the present invention is installed in a hospital room to control a nurse call slave unit 1 for a patient to call a nurse, and the nurse call slave unit and a nurse call master unit 3 described later. And a nurse call master unit 3 that is installed in the nurse station and notifies and responds to a call from the nurse call slave unit 1.
The nurse call cordless handset 1 includes a microphone 101, a speaker 102, and a cordless handset voice unit 103 for communicating with the nurse call master phone 3, and an artificial voice for recognizing the words of the patient and talking with the patient on behalf of the nurse. It comprises an intelligent unit 104, a calling unit 105 for performing a calling operation notified from the nurse call parent device 3, and a child device I / F unit 106.
The controller 2 includes a controller I / F unit 201.

The nurse call base unit 3 includes a microphone 303, a speaker 304, a base unit acoustic unit 302 for making a call with the nurse call handset 1, a CPU 309 that extracts a keyword during conversation as character information, and a storage unit 306 that stores the keyword. And an operation unit 307 for registering keywords, a display unit 308 for displaying keywords, and a parent device I / F unit 301.
Next, the operation of the nurse call system of the second embodiment will be described.
When the patient speaks to the nurse call cordless handset 1, the voice signal is transmitted to the artificial intelligence unit 104 via the microphone 101 and the cordless handset voice unit 103, and at the same time, the microphone 101, the cordless handset voice unit 103, the cordless handset I / F unit 106. The audio signal is transmitted to the CPU 309 via the transmission line L1, the controller I / F unit 201, the transmission line L2, and the master unit I / F unit 301.

When an audio signal is input to the artificial intelligence unit 104, the words uttered by the patient are recognized from the signal, and an appropriate response is transmitted to the patient via the slave unit voice unit 103 and the speaker 102, and at the same time, the slave unit I / F. The audio signal is transmitted to the CPU 309 via the unit 106, the transmission line L 1, the controller I / F unit 201, the transmission line L 2, and the master unit I / F unit 301. When an audio signal is input to the CPU 309, a keyword is extracted from the audio signal as character information, and then stored in the storage unit 306 together with a time stamp. The keywords stored in the storage unit 306 can be displayed on the display unit 308 by an operation on the operation unit 307.

When the nurse registers a keyword using the operation unit 307, the keyword is stored in the storage unit 306. The keywords stored in the storage unit 306 are transferred to the artificial intelligence unit 104 by the CPU 309 via the master unit I / F unit 301, the transmission path L2, the control unit I / F unit 201, the transmission path L1, and the slave unit I / F unit 106. Sent. When a keyword is input in the artificial intelligence unit 104, it is converted into a voice signal and transmitted to the patient via the slave unit voice unit 103 and the speaker 102 at an appropriate timing, and at the same time, the slave unit I / F unit 106, the transmission path L1, An audio signal is transmitted to the CPU 309 via the controller I / F unit 201, the transmission line L2, and the parent device I / F unit 301.
In this way, since the artificial intelligence unit 104 communicates with the patient on behalf of the nurse and stores the contents in the storage unit 306, it is possible to respond to the patient even during the nurse's busy time, The contents of can be confirmed at a time convenient for the nurse.

The system block diagram of 1st Example concerning the nurse call system of this invention. The system block diagram of 2nd Example concerning the nurse call system of this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 ... Nurse call child machine 104 ... Artificial intelligence part 2 ... Controller 3 ... Nurse call parent machine 305 ... Recording / reproducing part 306 ... Memory | storage part

Claims (2)

A nurse call cordless handset (1) for the patient to call the nurse in the hospital room and a nurse call master phone (3) for alerting the call from the nurse call cordless phone installed at the nurse station And a nurse call system having the nurse call slave unit and the controller (2) for controlling the nurse call master unit,
The nurse call cordless handset includes an artificial intelligence unit (104) for recognizing a patient's words and talking with the patient on behalf of the nurse.
The nurse call master unit includes a storage unit (306) for storing a conversation between a patient and the artificial intelligence unit together with a time stamp, and a recording / reproducing unit (305) for the nurse to reproduce and confirm. Nurse call system characterized by that. A nurse call cordless handset (1) for the patient to call the nurse in the hospital room and a nurse call master phone (3) for alerting the call from the nurse call cordless phone installed at the nurse station And a nurse call system having the nurse call slave unit and the controller (2) for controlling the nurse call master unit,
The nurse call master unit includes a display unit (308) for displaying patient information,
The nurse call cordless handset includes an artificial intelligence unit (104) for recognizing a patient's words and talking with the patient on behalf of the nurse.
A nurse call system, wherein the nurse call master unit includes a CPU (309) for extracting a keyword during conversation between the patient and the artificial intelligence unit as character information.

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