JP2009129080A - Anonymous online mail-order system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To materialize online mail-order allowing maintenance of complete anonymity of a purchaser, and allowing completion of ordering and delivery of a commodity. <P>SOLUTION: This anonymous online mail-order system 10 has: a commodity DB; an electronic money DB; a means transmitting a selecting screen of the commodity and quantity to a user terminal 18; a means associating the commodity and the quantity to a reception number and storing them; a price calculation means; a means for transmitting an electronic money identification code-input screen to the user terminal 18; a means for subtracting a price from money amount information associated to an electronic money identification code; a means for transmitting a nickname-input screen of a user to the user terminal 18; a means for storing a nickname; a means for transmitting a reception store-selecting screen of the commodity; a means for storing reception store information; a means for transmitting the reception number to the user terminal 18; a means for transmitting the commodity, the quantity, and the reception number to a mail-order house terminal 20; a means for transmitting slip-output data including the reception number, the nickname, and a name and an address or the like of a reception store to the mail-order house terminal 20; and a means for transmitting a delivery number of a courier service to the user terminal 18. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to an anonymous online mail order system, and more particularly, to a system for realizing mail order on the Internet in a state where the anonymity of a product orderer is completely secured.

With the spread of the Internet, recently, it is becoming common for general users to access electronic malls established on the Internet through mobile phones and personal computers and purchase home appliances, clothing, books, DVDs, and the like.
By using mail order sales (online mail order) via the Internet, users can place orders at any time (even at night) without having to visit a distant store. Since purchased products are delivered to homes by courier companies, it can be said that they match the diversified lifestyles of modern people. In addition, for the merchandise sales side, it is possible to greatly reduce rent and labor costs for maintaining an actual store, and to accept orders from all over the world.

In this way, it is undeniable that online shopping has great benefits for both buyers and sellers, but when using it, personal information such as your name, address, and telephone number will be passed on to electronic mall operators and sellers. The risk of exposure is imposed on the purchaser.
That is, first, the user is required to input his / her real name, address, and telephone number as the delivery destination of the product. In addition, when paying for payment, it is required to input a credit card number, a card name, a validity period, and the like.

For this reason, there are actually people who are still unable to use online mail order because they fear the leakage or misuse of personal information. Even if personal information is not abused, some people feel anxious and uncomfortable about their own purchase history remaining on the electronic mall operator or seller side.
Even if an electronic mall operator or a merchandise seller (mail order dealer) finds outflow or resale of personal information by the company's related parties, it will result in significant damage in terms of social credit.

With regard to this problem, in Patent Document 1 below, an anonymous service provider system is interposed between the product orderer and the seller, and the orderer uses the anonymous code given by the anonymous service provider. A technique for preventing personal information from flowing to a seller by placing an order for a product is disclosed.
JP 2002-7904

However, in order to use the method disclosed in Patent Document 1, it is necessary to register as an anonymous service provider in advance, and at this point, the user must disclose his / her name, address, and telephone number. Is required. Of course, since personal information is centrally managed by anonymous service providers, the risk of disclosing personal information to each seller is reduced each time a product is purchased. The risk of spilling still remains.
The anonymous service provider is also responsible for strictly managing the personal information of each member, and in the unlikely event of an outflow, there is a risk of a significant decline in credit.

  The present invention has been devised to solve the above-described problem, and provides a technology for realizing online mail order that can complete the ordering and delivery of goods while maintaining the purchaser's complete anonymity. The purpose is that.

In order to achieve the above object, an anonymous online mail order system described in claim 1 is a product information storage means storing a correspondence relationship between a plurality of products and an amount of money, and a plurality of electronic money identification codes (such as prepaid numbers). Electronic money storage means storing correspondence information between the price information and the amount of money information, means for transmitting a product and quantity selection screen to a user terminal operated by a general user, goods sent from the user terminal, and A means for storing quantity selection information in association with a receipt number in an order information storage means, a means for calculating a price based on the product and quantity selection information transmitted from the user terminal, and the user terminal From the means for transmitting the screen prompting the input of the electronic money identification code and the amount information associated with the electronic money identification code transmitted from the user terminal, Settling means for subtracting the amount of money, means for transmitting a store selection screen for merchandise to the user terminal, and receiving store selection information transmitted from the user terminal is stored in a predetermined storage means. Means for transmitting the receipt number to the user terminal, the product selected by the user, the quantity, the specific information of the receiving store, and the receipt number to the terminal of the mail order dealer handling the product. It is characterized by comprising means for transmitting and means for transmitting the delivery number of the courier to the user terminal when it is transmitted from the terminal of the mail order company.
The “reception store” is not particularly limited, but a convenience store open for 24 hours (hereinafter “convenience store”) is preferable. In addition, post offices, stores in stations, luggage storage, etc. can be used as receiving stores.

  An anonymous online mail order system according to claim 2 is a product information storage means storing correspondence relationships between a plurality of products and amounts, and electronic money storing correspondence information between a plurality of electronic money identification codes and amount information. Storage means, means for transmitting a product / quantity selection screen to a user terminal operated by a general user, and means for calculating a price based on the product / quantity selection information transmitted from the user terminal A means for transmitting a screen prompting the user terminal to input an electronic money identification code, and a payment for subtracting the price from the amount information associated with the electronic money identification code transmitted from the user terminal Means, a means for transmitting a product store selection screen to the user terminal, and a receiving store selection information transmitted from the user terminal. Means for storing in the storage means, means for transmitting the receipt number to the user terminal, the product selected by the user, the quantity, the receipt number and the specific information of the distribution center serving as the delivery destination, When the arrival confirmation information with the above receipt number is transmitted from the terminal of the mail order company handling the product and the terminal of the distribution center, the estimated delivery date is calculated based on the current date and the delivery schedule data, It is characterized by comprising means for transmitting to the user terminal and means for transmitting the specific information of the receiving store selected by the user and the above reception number to the terminal of the distribution center.

  The anonymous online mail-order system according to claim 3 is a product information storage means storing a correspondence relationship between a plurality of products and an amount of money, and an electronic money storing correspondence information between a plurality of electronic money identification codes and amount information. Storage means, means for transmitting a product / quantity selection screen to a user terminal operated by a general user, and product / quantity selection information transmitted from the user terminal are stored in the order information storage means. Means, means for calculating a price based on the selection information of the product and quantity transmitted from the user terminal, means for transmitting a screen prompting the user terminal to input an electronic money identification code, The payment means for subtracting the price from the amount information associated with the electronic money identification code transmitted from the user terminal, and the user identification for the user terminal A means for transmitting a screen for inputting information, a means for storing user identification information transmitted from the user terminal in a predetermined storage means, and a screen for selecting a store for receiving goods to the user terminal. Means, means for storing the selection information of the receiving store transmitted from the user terminal in a predetermined storage means, the product selected by the user, the quantity, the user identification information, and the receiving store specifying information, It is characterized by comprising means for transmitting to the terminal of the mail order company and means for transmitting to the user terminal when the delivery number of the delivery company is transmitted from the terminal of the mail order company.

  An anonymous online mail order system according to claim 4 is a product information storage means storing correspondence relationships between a plurality of products and amounts, and electronic money storing correspondence information between a plurality of electronic money identification codes and amount information. Storage means, means for transmitting a product / quantity selection screen to a user terminal operated by a general user, and means for calculating a price based on the product / quantity selection information transmitted from the user terminal A means for transmitting a screen prompting the user terminal to input an electronic money identification code, and a payment for subtracting the price from the amount information associated with the electronic money identification code transmitted from the user terminal Means, a means for transmitting a user identification information input screen to the user terminal, and user identification information transmitted from the user terminal. Means for storing in the means; means for transmitting a screen for selecting a store for receiving goods to the user terminal; means for storing the selection information for the store received from the user terminal in a predetermined storage means; Means for transmitting the product selected by the user, the quantity, the user identification information and the distribution center specific information to the mail order company handling the product, and the arrival with the user identification information from the terminal of the distribution center When the confirmation information is sent, the delivery date and time is calculated based on the current date and delivery schedule data, and the means for sending to the user terminal, the user identification information and the receiving store specific information selected by the user, And a means for transmitting to the terminal of the distribution center.

  The anonymous online mail order system described in claim 5 provides a product information storage means storing a correspondence relationship between a plurality of products and amounts, and a product and quantity selection screen for a user terminal operated by a general user. Based on the means for transmitting, the means for selecting the product and quantity selection information transmitted from the user terminal in the order information storage means in association with the receipt number, and the product and quantity selection information transmitted from the user terminal. A means for calculating a price, a means for transmitting a screen prompting the user terminal to input an electronic money identification code, and an electronic money identification code and price information transmitted from the user terminal. A means for sending a payment server having electronic money storage means in which correspondence information between the code and the money amount information is stored and requesting payment of the price; Means for receiving the transmitted payment completion notice, means for transmitting a receiving store selection screen for merchandise to the user terminal, and receiving store selection information transmitted from the user terminal. Means for storing the above information, means for transmitting the above reception number to the user terminal, the product selected by the user, the quantity, the above reception number and the specific information of the distribution center serving as the delivery destination. The means for requesting delivery to the distribution center, the delivery number to the distribution center, and the reception number and the receiving store selection information are transmitted to the distribution server connected to the distribution center terminal and sent to the receiving store. And a means for requesting delivery.

  The anonymous online mail order system described in claim 6 provides a product information storage means storing a correspondence relationship between a plurality of products and amounts, and a product and quantity selection screen for a user terminal operated by a general user. Means for transmitting, means for calculating the price based on the selection information of the product and quantity transmitted from the user terminal, and means for transmitting a screen prompting the user terminal to input an electronic money identification code; The electronic money identification code and the price information transmitted from the user terminal are transmitted to a settlement server having an electronic money storage means in which correspondence information between the electronic money identification code and the money amount information is stored, and the settlement of the price is requested. Means for receiving the payment completion notice transmitted from the payment server; means for transmitting a user identification information input screen to the user terminal; Means for storing the user identification information transmitted from the user terminal in a predetermined storage means; means for transmitting a screen for selecting a store to receive goods to the user terminal; and the reception transmitted from the user terminal. The means for storing the store selection information in a predetermined storage means, the product selected by the user, the quantity, the user identification information, and the distribution center specific information are transmitted to the terminal of the mail order merchant handling the product. Means for requesting delivery to the distribution center, and means for transmitting the user identification information and the receiving store selection information to a distribution server connected to the terminal of the distribution center and requesting delivery to the receiving store. It is characterized by having prepared.

According to the anonymous online mail order system described in claim 1, the user can receive the product by ordering the product anonymously and presenting a unique reception number at the nearest convenience store or the like. In addition, the payment is completed by a withdrawal from the electronic money storage means in which only correspondence information between the electronic money identification code (prepaid number and the like) and balance information is registered.
In other words, without having to disclose personal information such as your real name, current address, phone number, etc., you can complete product ordering, payment settlement, and product receipt without worrying about personal information leaking or purchasing history accumulation. It becomes possible to use online mail order.
In addition, since mail orderers and system operators can complete transactions without touching the user's personal information at all, it is possible to avoid the credit risk associated with the outflow of personal information. Moreover, since the settlement of the price is completed with prepaid electronic money, there is no risk of credit loss.
The user can check the delivery date and the delivery status of the product by accessing the homepage of the delivery company and inputting the delivery number transmitted from the mail order dealer.

Also in the case of the anonymous online mail order system described in claim 2, the user can receive the product by ordering the product anonymously and presenting a unique reception number at the nearest convenience store or the like. The payment is also completed by a withdrawal from the electronic money storage means in which only correspondence information between the electronic money identification code (such as a prepaid number) and balance information is registered.
The present invention is characterized in that the scheduled delivery date and time is transmitted directly from the system to the user terminal. Specifically, by connecting to the system from the user terminal and inputting a receipt number, a screen on which the scheduled delivery date and time is described is transmitted to the user terminal. Alternatively, an e-mail in which the scheduled delivery date and time is described may be transmitted from the system to an e-mail address such as a free e-mail address registered in advance by the user.

Even in the case of the anonymous online mail order system described in claim 3, the user can complete the order of the product, the settlement of the price, and the receipt of the product without disclosing personal information such as the real name, current address, and telephone number. it can. Also, mail order companies and system operators can complete transactions without touching the user's personal information at all.
In addition, the user can check the delivery date and delivery status of the product by accessing the homepage of the delivery company and inputting the delivery number transmitted from the mail order agency.
The third aspect is characterized in that the user is identified (identity is confirmed) by the unique user identification information selected by the user himself instead of the reception number presented from the system side.

Even in the case of the anonymous online mail order system described in claim 4, the user can complete the order of the product, the settlement of the price, and the receipt of the product without disclosing personal information such as the real name, current address, and telephone number. it can. Also, mail order companies and system operators can complete transactions without touching the user's personal information at all.
Also, scheduled delivery date and time information is transmitted from the system side to the user.
In the case of claim 4 as well, the user is specified by the unique user identification information selected by the user himself instead of the reception number presented from the system side.

Even in the case of the anonymous online mail order system described in claim 5, the user can complete the order of the product, the settlement of the price, and the receipt of the product without disclosing personal information such as the real name, current address, and telephone number. it can. Also, mail order companies and system operators can complete transactions without touching the user's personal information at all.
In the case of this claim 5, the point that the payment processing is entrusted to an external settlement server, the delivery processing to the receiving store is entrusted to an external logistics server, and the identification of the user is made by the reception number given from the system side. There is a feature in the point to do.

Even in the case of the anonymous online mail order system described in claim 6, the user can complete the order of the product, the settlement of the price, and the receipt of the product without disclosing personal information such as the real name, current address, and telephone number. it can. Also, mail order companies and system operators can complete transactions without touching the user's personal information at all.
In the case of this claim 6, the point that the payment processing is entrusted to an external settlement server, the delivery processing to the receiving store is entrusted to an external logistics server, and the user identification information selected by the user himself / herself is specified. There is a feature in the point to do.

  FIG. 1 is a system configuration diagram showing an overall view of an anonymous online mail order system 10 according to the present invention, which includes a mall server 12, a settlement server 14, a logistics server 16, a user terminal 18, a mail order company terminal 20, A distribution terminal 22 installed in the distribution center and an electronic money issuing terminal 24 installed in a convenience store are provided.

The user terminal 18 and the mail order company terminal 20 are composed of a PC or the like equipped with a predetermined OS and a Web browser program, and are connected to the mall server 12 via the Internet.
The logistics terminal 22 is also a PC or the like equipped with a predetermined OS and a dedicated management program, and is connected to the logistics server 16 via a communication network such as the Internet.

The electronic money issuing terminal 24 is a so-called multimedia terminal installed in a convenience store, and the user operates the touch panel to select the type and amount of electronic money, and pays the required price. There is a mechanism for issuing an electronic money sheet 26 on which a number (for example, 16 digits) of prepaid numbers are printed.
That is, the user can use electronic money by simply paying cash without registering personal information such as his / her name and address.
When using this system 10, the user obtains the electronic money sheet 26 in advance at the nearest convenience store.

  The mall server 12 and the settlement server 14 are network-connected via a communication line. Further, the mall server 12 and the logistics server 16 are also network-connected via a communication line.

FIG. 2 is a block diagram showing functional configurations of the mall server 12, the settlement server 14, and the logistics server 16.
The mall server 12 includes an online mail order processing unit 30 that provides a so-called online shopping service to general users via a unique Web site, an order DB 32, a product DB 34, and a mail order dealer DB 36.

The online mail order processing unit 30 is realized by the CPU of the mall server 12 executing necessary processes according to the OS and a dedicated application program.
As shown in FIG. 3, the order DB 32 stores order data including data items such as a reception number, a product code, a trader ID, a quantity, a nickname, an e-mail address, a postal code, a store ID, and a settlement completion date and time. .
In the product DB 34, catalog information (text, still images, videos, audio files, etc.) of products uploaded from a large number of mail orderer terminals 20 and price information (unit price, consumption tax, etc.) of each product are stored for each mail orderer. Stored in advance.
The mail order dealer DB 36 stores attribute information such as ID, password, name, address, representative, and telephone number of each mail order dealer.

The settlement server 14 includes a settlement processing unit 38 and an electronic money DB 40.
The settlement processing unit 38 is realized by the CPU of the settlement server 14 executing necessary processing according to the OS and a dedicated application program.
The electronic money DB 40 stores balance information for each prepaid number.

The distribution server 16 includes a delivery management unit 42, a delivery management DB 44, a convenience store DB 46, and a delivery schedule DB 48.
The delivery management unit 42 is realized by the CPU of the distribution server 16 executing necessary processing according to the OS and a dedicated application program.
The delivery management DB 44 stores at least a part of the order data transmitted from the mall server 12.
Convenience store DB 46 stores convenience store information (convenience store chain name, store name, location, postal code, telephone number, etc.) nationwide that is a member of this system 10.
Further, the delivery schedule DB 48 stores necessary time information until completion of delivery to each convenience store in the whole country.

  Next, the flow of processing in the system 10 will be described with reference to the flowcharts of FIGS. 4 corresponds to the processing procedure of the mall server 12, FIG. 5 corresponds to the processing procedure of the distribution server 16, and FIG. 6 corresponds to the processing procedure of the settlement server 14. Note that the order of the processes described below may be appropriately changed unless a logical contradiction occurs.

First, the user accesses the online mail order site of the mall server 12 from the user terminal 18 and requests use of anonymous online mail order.
Receiving this, the online mail order processing unit 30 of the mall server 12 (S10 in FIG. 4) transmits a product selection screen (HTML file) to the user terminal 18 (S12).
As a result, the product selection page is displayed on the display of the user terminal 18 (not shown), and the user refers to the product category or uses the product search function to reach the detail screen of the product to be purchased.

FIG. 7A shows a product detail screen 50. After confirming the product name and price on this screen 50, when the user inputs the desired quantity in the quantity input field 52 and clicks the “order” button 54, the user terminal 18 selects the product and quantity from the mall server 12. Information is sent.
In response to this, the online mail order processing unit 30 (S14) generates an order confirmation screen and transmits it to the user terminal (S16).

FIG. 7B shows the order confirmation screen 56. After confirming the product name, price, quantity, consumption tax, delivery charge, and total amount on this screen 56, when the user clicks the “confirm” button 58, the order confirmation information is sent from the user terminal 18 to the mall server 12. Is done.
Receiving this, the online mail order processing unit 30 (S18) registers new order information in the order DB 32 (S20). This order information describes the product code of the product selected by the user for purchase, the ID and quantity of the mail order company that handles the product, and is given a unique receipt number assigned by the online mail order processing unit 30. Has been.

Next, the online mail order processing unit 30 transmits a necessary information input screen to the user terminal (S22).
FIG. 7C shows the necessary information input screen 60. This screen 60 is provided with a nickname input field 62, an e-mail address input field 64, and a zip code input field 66. The user can enter his / her favorite nickname, his / her own e-mail address, home / work address in each field. Enter the postal code.

The “nickname” is required for identity verification when receiving the ordered product, and the user may enter a name other than his / her real name, such as the name of his favorite idol or the name of his pet. it can. However, if the user does not wish to be anonymous, it is possible to enter the real name.
The “mail address” is necessary for transmitting the scheduled delivery date and time of the product, and the user inputs his / her free mail address and the like.
The “zip code” is necessary for searching for the nearest convenience store.

When the user clicks the “forward” button 68 after inputting the necessary information described above, the input necessary information is transmitted from the user terminal 18 to the mall server 12.
Receiving this, the online mail order processing unit 30 (S24) executes update processing for adding the transmitted necessary information (nickname, e-mail address, postal code, etc.) to the order information in the order DB 32 (S26).
Next, the online mail order processing unit 30 transmits the user's zip code to the logistics server 16 and requests a search for the nearest convenience store (S28).

Receiving this, the delivery management unit 42 of the distribution server 16 (S70 in FIG. 5) searches the convenience store DB 46 using this zip code as a key (S71).
Then, a list of convenience stores with the same zip code and convenience stores existing within a predetermined geographical area (for example, the same chome) is generated and transmitted to the mall server 12 (S72).

  Receiving this, the online mail order processing unit 30 (S30 in FIG. 4) generates a convenience store selection screen and transmits it to the user terminal 18 (S32).

FIG. 7D shows the convenience store selection screen 70. The screen 70 displays a list of the nearest convenience store stores searched based on the zip code entered by the user.
When the user clicks on a specific convenience store in the list, the detailed information of the convenience store and a map image are transmitted from the delivery management unit 42 of the distribution server 16 via the mall server 12 and the user terminal 18 is omitted. Appears on the display.

When the user clicks the “OK” button in the detail screen of the convenience store, the user terminal 18 transmits the convenience store selection information to the mall server 12.
Receiving this, the online mail order processing unit 30 (S34) adds the store ID of the convenience store to the order information (S36).

If there is no desired convenience store in the list of FIG. 7D, the user can request a search for another convenience store by clicking the “convenience store search” button 72.
In this case, although not shown in the figure, a screen for narrowing down the area, such as “Nationwide Japan → Prefectures → Municipalities →…” is transmitted from the distribution server 16 via the mall server 12 and displayed on the display of the user terminal 18. The
When the user finally arrives at the desired convenience store using these screens and clicks the “OK” button on the detailed screen, the online mail order processing unit 30 stores the order ID of the store at the convenience store as described above. To be added.

When the designation of the convenience store serving as the delivery destination is completed as described above, the prepaid number input screen is transmitted from the online mail order processing unit 30 (S38) and displayed on the display of the user terminal 18.
FIG. 7E shows the prepaid number input screen 74. The user inputs the 16-digit number described in the electronic money sheet 26 in the number input field 76 of this screen 74 and clicks the “settlement” button 78.

Upon receiving the prepaid number from the user terminal 18 (S40), the online mail order processing unit 30 transmits the prepaid number and the price information to the settlement server 14 and requests settlement (S42).
Upon receiving this, the payment processing unit 38 of the payment server 14 (S80 in FIG. 6) acquires the balance of the prepaid number from the electronic money DB 40 (S81) and compares it with the current price (S82).
If there is a balance more than the price (S83: Y), after subtracting the price from the balance (S84), a payment completion notice is transmitted to the mall server (S85). On the other hand, when the balance is less than the price (S83: N), a notification that payment is not possible is transmitted to the mall server (S86).

The online mail order processing unit 30 that has received the payment completion notification from the payment server 14 (S44 in FIG. 4) records the payment completion date and time in the order information in the order DB 32 (S46), and then displays an order completion screen to the user terminal 18. Is transmitted (S48).
(F) of FIG. 7 shows this order completion screen 80, and the receipt number of this order is described.
The user makes a note of this receipt number or prints out the order completion screen 80 and keeps it until receiving a product.

Next, the current order information (reception number, product code, supplier ID, quantity, nickname, e-mail address, postal code, store ID, settlement completion date, etc.) is sent from the online mail order processing unit 30 to the logistics server 16. (S50).
Upon receiving this, the delivery management unit 42 of the logistics server 16 (S73 in FIG. 5) stores it in the delivery management DB 44 (S74).

On the other hand, in order to check the order status from the user, each mail order company accesses the mall server 12 from the mail order company terminal 20 in a timely manner and requests display of its own management screen.
Receiving this, the online mail order processing unit 30 of the mall server 12 (S52) transmits an authentication information input screen (not shown) to the mail order company terminal 20 (S54) and asks for input of ID and password.

The online mail order processing unit 30 that has received the input of the ID and password from the mail order merchant terminal 20 (S56) collates with the ID / password registered in the mail order merchant DB 36 and performs authentication (S58).
When the authentication is established here, the online mail order processing unit 30 refers to the order DB 32, generates a management screen of the mail order company, and transmits it to the mail order terminal 20 (S60).

Although not shown, at least the current order information is displayed on this management screen.
Further, when the mail order company clicks the “slip DL” button provided in the vicinity of the order information, the mail order company terminal 20 transmits a slip data download request to the mall server 12.

Receiving this, the online mail order processing unit 30 (S62) generates delivery slip data with reference to the order DB 32, and transmits it to the mail order terminal 20 (S64).
This delivery slip data includes a receipt number and its barcode image, distribution center specific information (address, name, telephone number, etc.), and mail order company specific information (address, name, telephone number, etc.).

The mail order dealer who has received the delivery slip data prints it out on a slip sheet set in the printer, pastes the delivery slip on a cardboard box in which the product is packed, and delivers it to the home delivery dealer.
Since this distribution slip describes the distribution center as a destination, the goods are delivered to the distribution center by the home delivery company.

In the distribution center, an attendant reads the barcode displayed on the delivery slip with a barcode scanner and inputs it to the distribution terminal 22.
The distribution terminal 22 converts this barcode into a reception number and transmits it to the distribution server 16.

The delivery management unit 42 of the logistics server 16 that has received the receipt number (S75 in FIG. 5) searches the delivery management DB 44 based on the receipt number, and specifies a convenience store that is the delivery destination of the product (S76).
Next, the delivery management unit 42 calculates the scheduled delivery date and time based on the current time and delivery schedule data to the convenience store registered in the delivery schedule DB 48, and stores it in the delivery management DB 44 (S77).

  Next, the delivery management unit 42 sends a scheduled delivery date and time notification mail to the user's e-mail address (S78). In this delivery date and time notification mail, the reception number, the name of the convenience store at the delivery destination, the address, the telephone number, the scheduled delivery date and time, the product name, the nickname designated by the user, and the like are described.

Next, the delivery management unit 42 generates slip data in which the address, name, and telephone number of the convenience store selected by the user is described as the destination, and transmits the slip data to the distribution terminal 22 (S79).
As a result, the delivery slip printed with the slip data is printed out from the printer connected to the distribution terminal 22.
A staff member of the distribution center puts the delivery slip on the cardboard box of the product and places it on the delivery route of the target convenience store.

  The user goes to the target convenience store after the scheduled delivery date and time notified in advance by e-mail, and tells the store clerk the receipt number and his nickname. On the other hand, the store clerk picks out the corresponding receipt number and nickname written in the delivery slip from the delivered packages and hands them to the user.

  As described above, according to the anonymous online mail order system 10, the user can complete the selection of the product, the payment of the price, and the receipt of the product without disclosing his / her real name, address and telephone number. In other words, it is possible to completely eliminate leakage of personal information and accumulation of purchase history. In addition, since it is a mechanism for receiving goods at a convenience store and the courier does not stop at home, even a woman living alone can use it with peace of mind.

  For mail order dealers and electronic mall operators, the transaction can be completed without touching the user's personal information at all, so the credit risk associated with the outflow of personal information can be avoided. In addition, since the payment is completed with prepaid electronic money, there is no risk of credit loss.

  The above embodiment is an example, and the present invention can adopt various system configurations. For example, instead of performing distributed processing by cooperation of the mall server 12, the settlement server 14, and the logistics server 16 as described above, centralized processing can be performed by a computer having all functional configurations.

  Further, the management function of the convenience store that the distribution server 16 was responsible for can be provided on the mall server 12 side. In this case, a convenience store DB 46 is provided in the mall server 12, and the convenience store search process is executed by the program of the mall server 12.

  Further, instead of transmitting the slip data generated by the mall server 12 to the mail order merchant terminal 20 as described above, the slip data generated by the logistics server 16 is transmitted to the mail order merchant terminal 20 via the mall server 12. It may be.

Alternatively, instead of sending the scheduled delivery date / time notification mail from the logistics server 16 to the user's email address as described above, the scheduled delivery date / time information calculated by the delivery management unit 42 is sent to the mall server 12, The server 12 may be notified of the scheduled delivery date and time.
In this case, the user accesses the electronic mall site of the mall server 12 from the user terminal 18 and inputs a receipt number to request display of the scheduled delivery date and time.
Upon receiving this, the online mail order processing unit 30 of the mall server 12 extracts the scheduled delivery date and time stored in the order DB 32 and the like, generates a scheduled delivery date and time notification screen, and transmits it to the user terminal 18.
Of course, it may be configured to send a scheduled delivery date / time notice mail addressed to the user's e-mail address from the mall server 12.

As a simpler configuration, the merchandise may be directly delivered to a convenience store selected by the user from the mail order trader.
In this case, the address / name / phone number of the convenience store selected by the user may be described as the destination in the slip data transmitted from the mall server 12 to the mail order company terminal 20.
The mail order company attaches a delivery slip printed out from the slip data to the product and entrusts it to the home delivery company. Then, the delivery number assigned by the home delivery company is transmitted from the mail order company terminal 20 to the mall server 12.
The mall server 12 notifies the user of the delivery number via a communication means such as an electronic mail.
The user can recognize the delivery date and the current status of the product by accessing the homepage of the delivery company from the user terminal 18 and inputting the delivery number.

  In the above case, the user uses the prepaid number input screen 74 (FIG. 7 (e)) transmitted from the online mail order processing unit 30 of the mall server 12 to the user terminal 18 so that the user can use a 16-digit prepaid number as an electronic money identification code. However, it is naturally possible to configure the system to input the electronic money identification code stored in the IC card via a card reader connected to the user terminal 18. Needless to say, the electronic money identification code is not necessarily limited to numerals, and may be a character string such as an alphabet, hiragana, or katakana.

In the above description, a method for identifying a user by a combination of a nickname (not necessarily unique) and a unique reception number has been described. However, only the reception number is required without requiring the user to input a nickname. It is also possible to operate so as to identify the user based on this.
Alternatively, instead of notifying each user of the receipt number, the user himself / herself can select and input unique user identification information, and thereafter, the user can be specified based on the user identification information. In this case, a process for confirming whether the user identification information candidate transmitted from the user terminal 18 is the same as the other registered user identification information, and the same registration example, The mall server 12 executes a process for requesting selection of the user identification information.

It is a system configuration figure showing the whole picture of the anonymous online mail order system concerning this invention. It is a block diagram which shows the function structure of a mall server, a payment server, and a distribution server. It is a data structure figure showing an example of order data. It is a flowchart which shows the process sequence in a mall server. It is a flowchart which shows the process sequence in a distribution server. It is a flowchart which shows the process sequence in a payment server. It is a screen transition figure of the user terminal at the time of goods order.

Explanation of symbols

10 Anonymous online mail order system
12 Mall server
14 Payment server
16 Logistics server
18 User terminal
20 Mail order company terminal
22 Logistics terminal
24 Electronic money issuing terminal
26 Electronic money sheet
30 Online mail order processing department
32 Order DB
34 Product DB
36 Mail order dealer DB
38 Payment processing department
40 Electronic Money DB
42 Delivery Management Department
44 Delivery Management DB
46 Convenience store DB
48 Delivery schedule DB
50 Product details screen
52 Quantity input field
54 Order button
56 Order confirmation screen
58 Confirm button
60 Required information input screen
62 Nickname input field
64 Email address input field
66 Postal code input field
68 Forward button
70 Convenience store selection screen
72 “Convenience store search” button
74 Prepaid number entry screen
76 Number input field
78 Settlement button
80 Order completion screen

Claims (6)

Product information storage means for storing correspondence between a plurality of products and amounts;
Electronic money storage means in which correspondence information between a plurality of electronic money identification codes and amount information is stored;
Means for transmitting a product and quantity selection screen to a user terminal operated by a general user;
Means for storing the selection information of the product and quantity transmitted from the user terminal in the order information storage means in association with the receipt number;
Means for calculating the price based on the product and quantity selection information transmitted from the user terminal;
Means for transmitting a screen prompting the user terminal to input an electronic money identification code;
Settlement means for subtracting the price from the amount information associated with the electronic money identification code transmitted from the user terminal;
Means for transmitting a screen for selecting a store to receive goods to the user terminal;
Means for storing the selection information of the receiving store transmitted from the user terminal in a predetermined storage means;
Means for transmitting the reception number to the user terminal;
Means for transmitting the product selected by the user, the quantity, the specific information of the receiving store, and the above receipt number to the terminal of the mail order company handling the product;
When the delivery number of the courier is transmitted from the terminal of this mail order company, means for transmitting this to the user terminal;
An anonymous online mail order system characterized by comprising Product information storage means for storing correspondence between a plurality of products and amounts;
Electronic money storage means in which correspondence information between a plurality of electronic money identification codes and amount information is stored;
Means for transmitting a product and quantity selection screen to a user terminal operated by a general user;
Means for calculating the price based on the product and quantity selection information transmitted from the user terminal;
Means for transmitting a screen prompting the user terminal to input an electronic money identification code;
Settlement means for subtracting the price from the amount information associated with the electronic money identification code transmitted from the user terminal;
Means for transmitting a screen for selecting a store to receive goods to the user terminal;
Means for storing the selection information of the receiving store transmitted from the user terminal in a predetermined storage means;
Means for transmitting the reception number to the user terminal;
Means for transmitting the product selected by the user, the quantity, the above reception number and the distribution center specific information to the mail order merchant handling the product;
Means for calculating the estimated delivery date and time based on the current date and delivery schedule data when the arrival confirmation information with the receipt number is transmitted from the terminal of the distribution center, and transmitting to the user terminal;
Means for transmitting the specific information of the receiving store selected by the user and the reception number to the terminal of the distribution center;
An anonymous online mail order system characterized by comprising Product information storage means for storing correspondence between a plurality of products and amounts;
Electronic money storage means in which correspondence information between a plurality of electronic money identification codes and amount information is stored;
Means for transmitting a product and quantity selection screen to a user terminal operated by a general user;
Means for storing selection information of products and quantities transmitted from the user terminal in the order information storage means;
Means for calculating the price based on the product and quantity selection information transmitted from the user terminal;
Means for transmitting a screen prompting the user terminal to input an electronic money identification code;
Settlement means for subtracting the price from the amount information associated with the electronic money identification code transmitted from the user terminal;
Means for transmitting a user identification information input screen to the user terminal;
Means for storing user identification information transmitted from the user terminal in a predetermined storage means;
Means for transmitting a screen for selecting a store to receive goods to the user terminal;
Means for storing the selection information of the receiving store transmitted from the user terminal in a predetermined storage means;
Means for transmitting the product selected by the user, the quantity, the user identification information and the receiving store specific information to a terminal of a mail order company handling the product;
When the delivery number of the courier is transmitted from the terminal of this mail order company, means for transmitting this to the user terminal;
An anonymous online mail order system characterized by comprising Product information storage means for storing correspondence between a plurality of products and amounts;
Electronic money storage means in which correspondence information between a plurality of electronic money identification codes and amount information is stored;
Means for transmitting a product and quantity selection screen to a user terminal operated by a general user;
Means for calculating the price based on the product and quantity selection information transmitted from the user terminal;
Means for transmitting a screen prompting the user terminal to input an electronic money identification code;
Settlement means for subtracting the price from the amount information associated with the electronic money identification code transmitted from the user terminal;
Means for transmitting a user identification information input screen to the user terminal;
Means for storing user identification information transmitted from the user terminal in a predetermined storage means;
Means for transmitting a screen for selecting a store to receive goods to the user terminal;
Means for storing the selection information of the receiving store transmitted from the user terminal in a predetermined storage means;
Means for transmitting the product selected by the user, the quantity, the user identification information, and the distribution center specific information to the terminal of the mail order company handling the product;
Means for calculating a scheduled delivery date based on the current date and delivery schedule data when the arrival confirmation information with the user identification information is transmitted from a terminal of the distribution center, and transmitting to the user terminal;
Means for transmitting user identification information and specific information of the receiving store selected by the user to the terminal of the distribution center;
An anonymous online mail order system characterized by comprising Product information storage means for storing correspondence between a plurality of products and amounts;
Means for transmitting a product and quantity selection screen to a user terminal operated by a general user;
Means for storing the selection information of the product and quantity transmitted from the user terminal in the order information storage means in association with the receipt number;
Means for calculating the price based on the product and quantity selection information transmitted from the user terminal;
Means for transmitting a screen prompting the user terminal to input an electronic money identification code;
The electronic money identification code and the price information transmitted from the user terminal are transmitted to a payment server having an electronic money storage means in which correspondence information between the electronic money identification code and the money amount information is stored, and the payment of the price is requested. Means,
Means for receiving a payment completion notification transmitted from the payment server;
Means for transmitting a screen for selecting a store to receive goods to the user terminal;
Means for storing the selection information of the receiving store transmitted from the user terminal in a predetermined storage means;
Means for transmitting the reception number to the user terminal;
Means for requesting delivery to the distribution center by sending the product selected by the user, the quantity, the above reception number and the specific information of the distribution center serving as the delivery destination to the terminal of the mail order company handling the product;
Means for sending the receipt number and receiving store selection information to a distribution server connected to the terminal of the distribution center and requesting delivery to the receiving store;
An anonymous online mail order system characterized by comprising Product information storage means for storing correspondence between a plurality of products and amounts;
Means for transmitting a product and quantity selection screen to a user terminal operated by a general user;
Means for calculating the price based on the product and quantity selection information transmitted from the user terminal;
Means for transmitting a screen prompting the user terminal to input an electronic money identification code;
The electronic money identification code and the price information transmitted from the user terminal are transmitted to a payment server having an electronic money storage means in which correspondence information between the electronic money identification code and the money amount information is stored, and the payment of the price is requested. Means,
Means for receiving a payment completion notification transmitted from the payment server;
Means for transmitting a user identification information input screen to the user terminal;
Means for storing user identification information transmitted from the user terminal in a predetermined storage means;
Means for transmitting a screen for selecting a store to receive goods to the user terminal;
Means for storing the selection information of the receiving store transmitted from the user terminal in a predetermined storage means;
Means for sending the product selected by the user, the quantity, the user identification information and the distribution center specific information as a delivery destination to a terminal of a mail order company handling the product, and requesting delivery to the distribution center;
Means for transmitting the user identification information and receiving store selection information to a distribution server connected to the terminal of the distribution center, and requesting delivery to the receiving store;
An anonymous online mail order system characterized by comprising

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