JP2009087055A - Shopping support device, computer program, and shopping support system - Google Patents

Abstract

The present invention provides a shopping support apparatus, a computer program, and a shopping support system that can prompt a user to purchase a product efficiently in a store according to the circumstances of each user such as the weight or flexibility of the product. .
A support server extracts a product ID from a shopping list received from a communication terminal device as a product to be purchased by a user (S201), and presets an attribute of the product indicated by the extracted product ID. (S202), the priority of product purchase is determined based on the extracted product attributes (S204), and the sales position of the product to be purchased by the user in the order according to the determined priority. Are sequentially output as guidance information.
[Selection] Figure 9

Description

  The present invention relates to a shopping support apparatus, a computer program, and a shopping support system capable of efficiently moving between sales booths of products sold at different locations in a store and purchasing the products.

  Conventionally, in large-scale stores such as department stores or supermarkets, different products are displayed and sold for each sales booth in the store. Therefore, in stores, for example, by installing a map guide plate for the entire store and installing multiple guide plates indicating the products sold for each sales booth, the user can move to each sales booth without hesitation Has been.

  However, even if it is a store devised in this way, users who are unfamiliar with the geography in the store for the first time will enter the sales position of the product with reference to the information board every time they purchase the product. Therefore, there was a problem that it was not possible to purchase products efficiently.

Therefore, conventionally, a shopping support device has been proposed that can guide a user to efficiently purchase a product by printing out the shortest route to the sales position of the product that the user desires to purchase ( For example, Patent Document 1).
JP 2002-169921 A

  However, in the shopping support apparatus described in Patent Document 1, it is possible to guide the user by indicating the shortest route to the sales position of the product. However, the shortest route has a pattern in which the moving distance is the shortest. It is only automatically selected, and it is not always possible for the user to purchase products efficiently. For example, a user who has been guided to purchase a heavy product first is forced to carry the product while shopping, and is physically loaded, and cannot efficiently purchase the product. Had.

  The present invention has been made in view of such circumstances, and the purpose of the present invention is to determine the priority of product purchase based on the attributes of the product to be purchased by the user, and the order according to the determined priority. By sequentially outputting the sales position of the product to be purchased by the user, it is possible to efficiently purchase the product in the store according to the circumstances of each user such as the weight or flexibility of the product. Provided are a shopping support apparatus, a computer program, and a shopping support system that can prompt a user.

  In order to solve the above-described object, the shopping support apparatus according to the present invention includes a storage unit that stores the sales positions of a plurality of products sold in the store in association with product IDs for identifying the products, A reference table that categorizes and defines attributes of a plurality of products sold in the store for each product ID, a receiving unit that receives a plurality of product IDs for identifying products to be purchased by a user, and the reception Means for sequentially extracting product attributes corresponding to the product IDs received by the means based on the reference table; determining means for determining a priority order of product purchase based on the extracted product attributes; and The search means for searching for the sales position of the product to be purchased by the user from the storage means based on the received product ID, and the sales position searched by the search means in the order according to the priority order. And an outputting means for force.

  Further, in the shopping support apparatus according to the present invention, the product attribute includes the number of sales per unit time of the product in the store, and the determining means is given priority to those having a large number of sales. The priority order is determined.

  Further, in the shopping support apparatus according to the present invention, the attribute of the product includes a start time of the sale of the product in the store, and the determination unit is configured to prioritize the item with the earlier time. Is determined.

  Further, in the shopping support apparatus according to the present invention, the attribute of the product includes an end time of the sale of the product in the store, and the determining means determines the priority order so that the one with the earlier time is given priority. Is determined.

  Further, the shopping support apparatus according to the present invention further comprises means for acquiring the current position of the output destination from which the sales position of the product is output by the output means, the output means from the acquired current position of the output destination, The route to the sales position of the product indicated by the received product ID is output.

  Further, in the shopping support apparatus according to the present invention, the output means outputs the route from the acquired current position of the output destination to the sales position of the product indicated by the received product ID superimposed on the map information in the store It is made to do so.

  The computer program according to the present invention includes a step of storing, in a computer, sales positions of a plurality of products sold in a store in association with product IDs for identifying the products, and purchase by a user A step of receiving a plurality of product IDs for identifying a product to be processed, a step of classifying attributes of a plurality of products sold in the store for each product ID and storing them in a reference table, and based on the reference table The step of sequentially extracting the attributes of the products corresponding to the received product ID, the step of determining the priority of product purchase based on the extracted product attributes, and the sales position of the product indicated by the received product ID The step of outputting in the order according to the priority order is executed by the computer.

  The shopping support system according to the present invention is a shopping support system comprising a communication terminal device carried by a user and an information processing device capable of communicating with the communication terminal device. Storage means for storing the sales positions of a plurality of products sold respectively in association with the product ID for identifying the product, and accepting a plurality of product IDs for identifying the products to be purchased by the user A means for searching from the storage means for a sales position of a product to be purchased by a user based on the received product ID, and a plurality of attributes for each product sold in the store for each product ID A reference table to be defined, an extraction means for sequentially extracting product attributes corresponding to the product ID received by the receiving means based on the reference table, and based on the extracted product attributes Determining means for deciding the priority order of product purchase; and output means for outputting the sales positions searched by the search means in order according to the priority order, wherein the communication terminal device is sequentially output by the output means. Means for receiving the sales position of the received product, and means for sequentially outputting the sales position of the received product.

  In the present invention, the priority of product purchase is determined based on the attributes of the product to be purchased by the user, and the sales positions of the products to be purchased by the user are sequentially output in the order according to the determined priority. By doing so, for example, the sales position of the product can be adjusted for each user so that the sales position of the product is sequentially output so that the heavy product is purchased last.

  Further, in the present invention, the user has the opportunity to purchase a popular product by outputting the sales position of the product so that priority is given to a product with a large number of sales per unit time in the store. Do not miss.

  In addition, according to the present invention, the sales position of the product is output in such a way that priority is given to the product with the early sale start time in the store, thereby eliminating the opportunity for the user to purchase the product to be sold. Do not.

  In addition, in the present invention, a product displayed by a user at a booth with an early sales end time by outputting the sales position of the product with priority given to an item with an earlier sales end time in the store. Don't miss the opportunity to purchase.

In the present invention, the route from the current position of the user to the sales position of the product is output so that the user can move without hesitation from the current position to the sales position of the product. To do.
In the present invention, the route from the current position of the user to the sales position of the product is output so as to be superimposed on the map information, so that the user can move without hesitation from the current position to the sales position of the product. It can be so.

  In the present invention, it is possible to prompt the user to purchase an efficient product in the store according to the circumstances of each user such as the weight or flexibility of the product.

  Hereinafter, a shopping support device, a computer program, and a shopping support system according to the present invention will be described with reference to the drawings showing embodiments. FIG. 1 is a schematic diagram showing the overall configuration of a shopping support system according to the present invention, and FIG. 2 is a schematic diagram showing an arrangement example of each device in a store.

  As shown in FIG. 1, the shopping support system according to the present invention is sold in a plurality of communication terminal devices 1, 1..., A first RFID reader 21 installed in each of a plurality of sales booths 92, and a sales booth 92. RFID tag 22 affixed to a plurality of products 91, RFID tag 22 affixed to sales booth 92, second RFID reader 23 installed in a plurality of shopping baskets 93, relay device 3, and support server 4 and database 5. Each communication terminal device 1, the first RFID reader 21, the RFID tag 22, the second RFID reader 23, and the relay device 3 are installed in the store and are connected to each other via wireless communication. The relay device 3 and the support server 4 are connected to each other via a communication network. Each communication terminal device 1, the first RFID reader 21, the RFID tag 22, and the second RFID reader 23 installed in the store and the support server 4 installed outside the store are mutually connected via the relay device 3. It is connected. In this embodiment, an example is described in which the support server 4 has one store to be supported, but the present invention is not limited to this, and there may be a plurality of stores to be supported. In this case, the relay device 3 stores a store ID for identifying a store at the installation destination, and the support server 4 performs a shopping support process for each store by classifying the store ID.

The first RFID reader 21 installed in the store transmits the terminal ID and the current position to the communication terminal device 1 carried by the user when the user enters the store and reaches the radio wave reachable range of the user. Request.
The communication terminal device 1 receives the request transmitted from the first RFID reader 21 and transmits its own terminal ID and current position to the first RFID reader 21 in response to the received request.
The first RFID reader 21 receives the terminal ID and the current position transmitted from the communication terminal apparatus 1, and transmits the received terminal ID and the current position to the support server 4 via the relay apparatus 3.
The support server 4 receives the terminal ID and the current position transmitted from the first RFID reader 21, and registers the received terminal ID and the current position in the connected database 5. The support server 4 transmits the shopping list transmission request to the communication terminal device 1 indicated by the registered terminal ID.
The communication terminal device 1 receives the transmission request transmitted from the support server 4 and transmits a shopping list to the support server 4 via the relay device 3 in response to the received transmission request.

The support server 4 receives the shopping list transmitted from the communication terminal device 1 and registers the received shopping list in the connected database 5. The support server 4 generates a scenario file T4 based on the registered shopping list. The scenario file T4 is a list in which products 91 to be purchased are arranged according to a predetermined priority order, and indicates the order in which the products 91 are purchased. The scenario file T4 will be described later. The support server 4 establishes a session with the communication terminal device 1 via the relay device 3.
The communication terminal device 1 sequentially transmits the terminal ID and the current position to the support server 4 while the session is established.
The support server 4 updates the current position registered in the database 5 each time the terminal ID and the current position sequentially transmitted from the communication terminal device 1 are received. The support server 4 specifies the product 91 to be purchased this time according to the order of the products 91 in the scenario file T4. The support server 4 extracts the sales position of the identified product 91 from the database 5 and generates guidance information indicating a route from the current position to the product 91 to be purchased this time. The support server 4 transmits the generated guidance information to the communication terminal device 1.

The communication terminal device 1 receives the guidance information transmitted from the support server 4 and outputs the received guidance information as an image. The user refers to the guidance information output as an image and moves to the sales position where the product 91 to be purchased is sold. The user who has moved picks up the product 91 to be purchased and places the product 91 in the shopping basket 93 that he / she can carry. The second RFID reader 23 installed in the shopping basket 93 acquires the product ID stored in the RFID tag 22 attached to the stored product 91, and transmits the acquired product ID to the communication terminal device 1 carried by the user. Send. The communication terminal device 1 receives the product ID transmitted from the second RFID reader 23, extracts the purchased flag corresponding to the received product ID from the shopping list stored in itself, and sets the extracted purchased flag as' Register 1 '. The communication terminal device 1 transmits the updated shopping list to the support server 4 via the relay device 3.
The support server 4 receives the shopping list transmitted from the communication terminal device 1 and updates the shopping list registered in the database 5 with the received shopping list. The support server 4 repeats the above-described processing until the purchased flag of all the products 91 in the updated shopping list becomes “1”. The support server 4 disconnects the session with the communication terminal device 1 when determining that the purchased flag of all the products 91 in the updated shopping list is “1”.

  Next, the configuration and operation of each communication terminal apparatus 1 will be described. The communication terminal device 1 corresponds to, for example, a mobile phone, a PDA (Personal Digital Assistant) with a communication function. The communication terminal device 1 includes a first communication unit that can be connected to a communication network, a second communication unit that can perform wireless communication, a GPS (Global Positioning System) for detecting the current position of the device, and a shopping list. And operation buttons for inputting data such as priority parameters, a liquid crystal display for outputting guidance information as an image, a speaker for outputting guidance information as audio, and a control unit for controlling these. ing. The communication terminal device 1 gives an operation authority for each user, and is identified by a terminal ID. An example of guidance information image output by the communication terminal device 1 will be described later (see FIG. 12).

  Next, the configuration and operation of the first RFID reader 21 will be described. The first RFID reader 21 performs communication for wireless communication between an antenna having a predetermined radio wave reachable range and the communication terminal device 1, the RFID tag 22 to be identified, or the relay device 3 via the antenna. Part and a control part which controls communication. The first RFID reader 21 is installed in the sales booth 92 at equal intervals, and performs wireless communication with the communication terminal device 1, the RFID tag 22, and the relay device 3 that are within the radio wave reachable range. In the present embodiment, an example in which the first RFID reader 21 performs wireless communication with the relay device 3 is described. However, the present invention is not limited to this, and the relay device 3 and the relay device 3 are connected via a communication line. You may make it communicate between. Thereby, the first RFID reader 21 can transmit various information to the relay device 3 even when it is installed in a large-scale store.

  Next, the configuration and operation of the RFID tag 22 will be described. The RFID tag 22 includes an antenna for wireless communication with the outside and an IC chip for storing an identifier and the like. The RFID tag 22 is attached to each product 91 and the sales booth 92, and performs wireless communication with the first RFID reader 21 and the second RFID reader 23. The RFID tag 22 stores a product ID for identifying the pasted product 91, information indicating a display position of the product 91, and the like, and transmits the stored information to the first RFID reader 21 or the second RFID reader 23.

  Next, the operation of the second RFID reader 23 will be described. Since the configuration of the second RFID reader 23 is the same as that of the first RFID reader, the description thereof is omitted. The second RFID reader 23 is installed in each shopping basket 93 and performs wireless communication with the communication terminal device 1 and the RFID tag 22 within the radio wave reachable range. For example, the second RFID reader 23 performs wireless communication with the communication terminal device 1 carried by the user carrying the shopping basket 93 at the installation destination. The second RFID reader 23 performs wireless communication with the RFID tag 22 attached to the product 91 stored in the shopping basket 93 at the installation destination.

  Next, the operation of the relay device 3 will be described. The relay device 3 includes a first communication unit that can be connected to a communication network, a second communication unit that can perform wireless communication, and a control unit that relays communication between different devices.

  Next, the configuration and operation of the support server 4 and the database 5 will be described. FIG. 3 is a block diagram showing the configuration of the support server 4 and the database 5. The support server 4 includes an external storage device 41, a communication interface 42, a RAM 43, an auxiliary storage device 44, an input interface 45, an output interface 46, a database communication interface 47, and a CPU 48. Each hardware is connected to each other via a bus 40.

  The auxiliary storage device 44 is a device for reading a program or various data stored in the recording medium 411. When the recording medium 411 is inserted into an insertion slot (not shown), the external storage device 41 reads out the program or various data recorded in the inserted recording medium 411 and auxiliary storage of the read program or various data Output to device 44.

  The communication interface 42 is a terminal on the communication network and serves as a window for communicating with the relay device 3 via the communication network. Examples of the communication network include the Internet, an intranet, an extranet, a LAN, an ISDN line network, a VAN, a CATV communication network, a virtual private network, a telephone line network, a mobile communication network, and a satellite communication network. .

  The RAM 43 is a main storage device that stores a plurality of information and can read them regardless of the storage order, storage position, and the like. The RAM 43 stores, for example, a program read from the auxiliary storage device 44, various data generated by executing the program, various information received from the outside, and various types of information stored according to a read instruction from the CPU 48. Read information as appropriate.

  The auxiliary storage device 44 corresponds to, for example, a magnetic storage type hard disk. The auxiliary storage device 44 stores a program for causing the support server 4 to execute shopping support processing, map data in the store, and other various data. The auxiliary storage device 44 stores a scenario file T4, point data T5, and a guidance file (not shown). The auxiliary storage device 44 appropriately reads out a stored program or the like in accordance with a reading instruction from the CPU 48.

  The input interface 45 is connected to the input device 451. The input device 451 corresponds to, for example, a keyboard or a mouse. The input device 451 is operated by a server administrator and is used to input various instructions for maintenance, management, or shopping support of the support server 4. The input interface 45 accepts various instructions input via the input device 451 and outputs the accepted various instructions to the CPU 48.

  The output interface 46 is connected to the output device 461. The output device 461 corresponds to, for example, a liquid crystal display device. The output device 461 is used to output information for maintenance, management, or shopping support of the support server 4. The output interface 46 outputs information for maintenance, management or shopping support of the support server 4 to the output device 461.

  The CPU 48 executes shopping support processing by controlling each hardware of the support server 4. The procedure of the shopping support process executed by the CPU 48 will be described later.

  Next, a storage example of the product table T1, the user shopping table T2, and the shopping list table T3 stored in the database 5 will be described. FIG. 4 is a diagram illustrating a storage example of the product table T1, FIG. 5 is a diagram illustrating a storage example of the user shopping table T2, and FIG. 6 is a diagram illustrating a storage example of the shopping list table T3.

  In the product table T1, information about the attributes of the product 91 sold in the store is classified and stored for each product ID. The attributes of the product 91 include the product ID, the weight of the product 91, the necessity of refrigeration indicating whether the product 91 requires refrigeration, the necessity of refrigeration indicating whether the product 91 requires refrigeration, The sales position of the product 91 in the store, the flexibility indicating whether or not the product 91 is fragile, the number of stocks of the product 91 held by the store, the special price sales start time in the store, each in the store The sales end time defined in the sales booth and the sales speed indicating the number of items purchased in one hour are included. The attribute of the product 91 is set in advance by the sales manager in the store, and is newly registered or updated in the product table T1.

  In the user shopping table T2, information about communication terminal devices existing in the store is classified and stored for each terminal ID. Such information includes a terminal ID of the communication terminal device 1 existing in the store, a current position of the communication terminal device 1 existing in the store, and a priority parameter indicating a factor for determining the priority. The terminal ID is assigned in advance to each communication terminal device 1 and is transmitted from the communication terminal device 1 to the support server 4. The current position is acquired by each communication terminal device 1 using the GPS function, and is transmitted from the communication terminal device 1 to the support server 4. The priority parameter is input to the communication terminal device 1 by the user, and is transmitted from the communication terminal device 1 that has received the input to the support server 4.

  In the shopping list table T3, shopping lists are classified and stored for each terminal ID. In the shopping list, the ID of the product 91 to be purchased in the store by the user carrying the communication terminal device 1 and a purchased flag indicating whether or not the product 91 has been purchased are stored in association with each other. In the shopping list, the product ID is set in advance by the user and stored. As for the purchased flag, “0” indicates that it has not been purchased and “1” indicates that it has been purchased.

  Next, the scenario file T4, point data T5, and guidance file stored in the auxiliary storage device 44 of the support server 4 will be described. FIG. 7 is a diagram for explaining the scenario file T4 and the point data T5.

In the scenario file T4, points corresponding to the attributes of the product 91 indicated by each product ID registered in the shopping list are classified and stored for each product ID. Points according to product attributes include points according to the product name, points according to the weight of the product 91, points according to the necessity of refrigeration, points according to the necessity of refrigeration, points according to flexibility, and These total points are included. Points corresponding to the attributes of the product 91 are derived based on the contents defined in the point data T5. The products 91 indicated by the product ID are arranged according to the priority order determined based on the points corresponding to the attributes of the products 91. For example, the priority order is determined in the order of the smallest order value, with the lowest point value corresponding to the attribute of the product 91 as the highest priority.
In the present embodiment, an example is described in which a value with the smallest total point value is given the highest priority. However, the present invention is not limited to this, and the one with the smallest point value corresponding to the attribute of the product 91 indicated by the selected priority parameter may be given the highest priority. In such a case, attributes other than the attribute of the product 91 indicated by the priority parameter are set to “0”. In this way, the user can arbitrarily set the priority parameter as a determining factor, thereby adjusting the priority order, that is, the order of the products 91 to be purchased, according to the shopping style in the store. it can.

  The point data T5 defines points according to the attributes of the product 91, is preliminarily defined by the sales manager in the store, and is newly registered or updated in the point data T5. As for the point, a different value is defined according to the attribute of the product 91. For example, when the product 91 does not require freezing, it is defined as “0”, and when the product 91 requires freezing, “ It is defined as 1 '.

  The guidance file includes route data from a predetermined position to the sales position of the product. In the guidance file, data related to all route patterns for a route from a predetermined position to a sales position of the product that can be moved in the store is set, and the auxiliary storage device 44 stores a plurality of guidance files. ing.

Next, a procedure of shopping support processing executed when the support server 4 enters the store will be described. FIG. 8 is a flowchart showing the procedure of shopping support processing executed at the time of entering the store.
The first RFID reader 21 installed in the store transmits a terminal ID and a transmission request for the current position to the communication terminal device 1 carried by the user when the user reaches the radio wave reachable range of the first RFID reader 21. The communication terminal device 1 receives the transmission request transmitted from the first RFID reader 21 and transmits its own terminal ID and current position to the first RFID reader 21 in response to the received transmission request. The first RFID reader 21 receives the terminal ID and the current position, and transmits the received terminal ID and the current position to the support server 4 via the relay device 3.

The CPU 48 of the support server 4 receives the terminal ID and the current position transmitted from the first RFID reader 21 (S101), and registers the received terminal ID and the current position in the user shopping table T2 in association with each other (S102). . The CPU 48 transmits a shopping list request to the communication terminal device 1 indicated by the registered terminal ID (S103), and transmits a priority parameter selection request to the communication terminal device 1 (S104).
The communication terminal device 1 receives the shopping list request and the priority parameter selection request transmitted from the support server 4 via the relay device 3 and outputs information about the received requests to the liquid crystal display. The communication terminal device 1 accepts and stores an input of a shopping list created by a user in response to a request for image output. Further, the communication terminal device 1 accepts an input of a priority parameter selected by the user in response to the request for image output. The communication terminal device 1 transmits the stored shopping list and the received priority parameter to the support server 4 via the relay device 3.

  The CPU 48 of the support server 4 receives the shopping list transmitted from the communication terminal device 1 (S105), classifies the received shopping list for each terminal ID, and registers it in the shopping list table T3. In addition, the CPU 48 receives the priority parameter transmitted from the communication terminal device 1 (S106), and registers the received priority parameter in the user shopping table T2 in association with the terminal ID. The CPU 48 executes scenario file generation processing based on the registered shopping list (S107). The procedure for scenario file generation processing will be described later.

  After executing the scenario file generation process, the CPU 48 establishes a session with the communication terminal device 1 indicated by the registered terminal ID (S108). The communication terminal device 1 receives a notification that a session has been established.

  Next, the procedure of the scenario file generation process executed by the support server 4 in step S107 will be described. FIG. 9 is a flowchart showing the procedure of the scenario file generation process.

  The CPU 48 of the support server 4 extracts the shopping list corresponding to the terminal ID from the shopping list table T3, and extracts the ID of each product 91 registered in the extracted shopping list (S201). The CPU 48 extracts the attributes of the product 91 indicated by the extracted product ID from the product table T1 (S202). The CPU 48 derives a point corresponding to the attribute of the product 91 extracted based on the point data T5 (S203). The CPU 48 determines priorities based on the derived points (S204). The CPU 48 arranges the products 91 indicated by the product ID extracted in step S201 based on the priority order (S205), and outputs a list of the products 91 arranged based on the priority order as the scenario file T4 (S206).

  Next, a procedure of shopping support processing executed when the support server 4 is moving in the store will be described. FIG. 10 is a flowchart showing the procedure of the shopping support process executed when moving in the store.

  The CPU 48 of the support server transmits a confirmation signal to each communication terminal device 1 existing in the store via the relay device 3 to determine whether or not a session is established with the communication terminal device 1. Judgment is made (S301). As a result, when it is determined that a session is not established with the communication terminal device 1 (NO in S301), it is determined that shopping support for the user is unnecessary, and the created scenario file T4 is stored from the auxiliary storage device 44. Delete (S309), delete the registered shopping list from the shopping list table T3 (S310), and delete information about the communication terminal device 1 from the user shopping table T2 (S311).

  On the other hand, if the CPU 48 determines that a session is established with the communication terminal device 1 (YES in S301), the CPU 48 receives the terminal ID and the current position of the communication terminal device 1 acquired by the first RFID reader 21. (S302). The CPU 48 extracts the current position corresponding to the received terminal ID from the user shopping table, and updates the user shopping table T2 by rewriting the extracted current position (S303). The CPU 48 executes guidance information generation processing based on the updated current position (S304), and transmits the guidance information generated by the guidance information generation processing to the communication terminal device 1 indicated by the terminal ID that has received (S305). The communication terminal device 1 receives the guidance information transmitted from the support server 4 via the relay device 3, and outputs the received guidance information on a liquid crystal display. The guidance information is output as an image on the liquid crystal display. The procedure of the guidance information generation process will be described later.

  The user moves to the sales position of the product 91 to be purchased according to the route from the current position indicated by the guidance information output as an image to the sales position of the product 91 to be purchased this time. The moved user picks up the product 91 from the sales booth 92 and places the product 91 in the shopping basket 93 that the user can carry. The second RFID reader 23 installed in the shopping basket 93 acquires the product ID stored in the RFID tag 22 attached to the stored product 91, and the communication terminal device 1 in which the user carries the acquired product ID. Send to. The communication terminal device 1 receives the product ID transmitted from the second RFID reader 23, extracts the purchased flag corresponding to the received product ID from the shopping list stored in itself, and sets the extracted purchased flag as' Register 1 '. The communication terminal device 1 transmits the updated shopping list to the support server 4 via the relay device 3.

The CPU 48 of the support server 4 receives the shopping list transmitted from the communication terminal device 1 (S306), and updates the shopping list stored in the auxiliary storage device 44 to the received shopping list. The CPU 48 determines whether or not the purchased flag of all the products 91 in the updated shopping list is “1” (S307). As a result, when the CPU 48 determines that the purchased flag of all the products 91 in the shopping list is not “1” (NO in S307), the CPU 48 returns to step S301 and repeats the shopping support process.
Thus, the CPU 48 registers “1” in the purchased flag in the shopping list every time the product 91 is purchased. The CPU 48 extracts the product 91 having the highest priority in the scenario file T4 as the product 91 to be purchased this time from the IDs of the products 91 for which the purchased flag in the shopping list is not “1”. The CPU 48 generates and transmits guidance information from the current position to the sales position of the product 91 to be purchased (see S304 and S305). By repeating such a process until the shopping flag of all the products 91 in the shopping list becomes “1”, the user sequentially confirms the sales positions of all the products 91 in the shopping list. I can go.

  On the other hand, when the CPU 48 determines that the purchased flag of all the products 91 in the shopping list is “1” (YES in S307), the CPU 48 disconnects the session with the communication terminal device 1 (S308). The CPU 48 determines that shopping support is unnecessary since the user's shopping is completed, deletes the created scenario file T4 from the auxiliary storage device 44 (S309), and deletes the registered shopping list from the shopping list table T3 (S310). ), The information about the communication terminal device 1 is deleted from the user shopping table T2 (S311). CPU48 complete | finishes the shopping assistance process performed when moving in a shop.

  Next, a procedure of guidance information generation processing executed by the support server 4 in step S304 will be described. FIG. 11 is a flowchart showing the procedure of the guidance information generation process.

  The CPU 48 of the support server 4 specifies the product 91 to be purchased this time (S401). For example, the CPU 48 specifies the product 91 having the highest priority in the scenario file T4 as the product 91 to be purchased this time among the IDs of the products 91 whose purchase completed flag in the shopping list is not “1”.

  The CPU 48 extracts the sales position of the specified product 91 from the product table T1 (S402), and stores a guidance file indicating the shortest path from the current position to the sales position of the extracted product 91 in the auxiliary storage device 44. Selection is made from the guidance file (S403). The CPU 48 superimposes the route indicated by the selected guidance file on the map data in the store (S404), and outputs it as guidance information (S405). The guidance information indicates, for example, the current position of the communication terminal device 1 and the sales position of the product 91 on the map data in the store, and indicates a route connecting the current position as the start point to the sales position of the product 91 as the end point. This is indicated by an icon (see FIG. 12).

It is a mimetic diagram showing the whole shopping support system composition concerning the present invention. It is a schematic diagram which shows the example of arrangement | positioning in the shop of each apparatus. It is a block diagram which shows the structure of a support server and a database. It is a figure which shows the example of storage of a goods table. It is a figure which shows the example of storage of a user shopping table. It is a figure which shows the example of storage of a shopping list table. It is a figure for demonstrating a scenario file and point data. It is a flowchart which shows the procedure of the shopping assistance process performed at the time of entering a shop. It is a flowchart which shows the procedure of a scenario file generation process. It is a flowchart which shows the procedure of the shopping assistance process performed when moving in a shop. It is a flowchart which shows the procedure of a guidance information generation process. It is a figure which shows the example of an image output of guidance information.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Communication terminal device 21 1st RFID reader 22 RFID tag 23 2nd RFID reader 3 Relay device 4 Support server 5 Database 91 Product 92 Sales booth 93 Shopping basket

Claims (8)

In shopping support device,
Storage means for storing sales positions of a plurality of products sold in the store in association with product IDs for identifying the products;
A reference table that classifies and defines the attributes of a plurality of products sold in the store for each product ID;
Receiving means for receiving a plurality of product IDs for identifying products to be purchased by the user;
Means for sequentially extracting product attributes corresponding to the product ID received by the receiving means based on the reference table;
A determination means for determining the priority of product purchase based on the extracted product attributes;
A search unit that searches the storage unit for a sales position of a product to be purchased by a user based on the product ID received by the reception unit;
An output means for outputting the sales positions searched by the search means in an order according to the priority order. The attribute of the product includes the number of sales per unit time of the product in the store,
The shopping support apparatus according to claim 1, wherein the determination unit determines the priority order so that a product with a large number of sales is given higher priority. The attribute of the product includes the start time of the sale of the product in the store,
The shopping support apparatus according to claim 1, wherein the determination unit determines the priority order so that the one with the earlier time is prioritized. The attribute of the product includes the end time of the sale of the product in the store,
The shopping support apparatus according to claim 1, wherein the determination unit determines the priority order so that the one with the earlier time is prioritized. The output means further comprises means for acquiring the current position of the output destination for outputting the sales position of the product,
The output means outputs a route from the acquired current position of the output destination to the sales position of the product indicated by the received product ID, according to any one of claims 1 to 4. The shopping support device described.   The output means superimposes and outputs a route from the acquired current position of the output destination to the sales position of the product indicated by the received product ID on the map information in the store. Item 6. The shopping support device according to Item 5. In a computer program,
Storing, in a computer, the sales positions of a plurality of products sold in the store in association with product IDs for identifying the products;
Receiving a plurality of product IDs for identifying products to be purchased by the user;
Categorizing the attributes of a plurality of products sold in the store for each product ID and storing them in a reference table;
Sequentially extracting the attributes of the product corresponding to the received product ID based on the reference table;
Determining the priority of product purchases based on the extracted product attributes;
A computer program that causes the computer to execute a step of outputting the sales position of the product indicated by the received product ID in an order according to the priority order. In a shopping support system comprising a communication terminal device carried by a user and an information processing device capable of communicating with the communication terminal device,
The information processing apparatus
Storage means for storing sales positions of a plurality of products sold in the store in association with product IDs for identifying the products;
Receiving means for receiving a plurality of product IDs for identifying products to be purchased by the user;
Search means for searching for the sales position of the product to be purchased by the user from the storage means based on the received product ID;
A reference table that classifies and defines the attributes of a plurality of products sold in the store for each product ID;
Extraction means for sequentially extracting the attribute of the product corresponding to the product ID received by the receiving means based on the reference table;
A determination means for determining the priority of product purchase based on the extracted product attributes;
Output means for outputting the sales positions searched by the search means in the order according to the priority,
The communication terminal device
Means for receiving the sales position of the products sequentially output by the output means;
A shopping support system comprising: means for sequentially outputting sales positions of received products.

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