JP2008282185A - Workflow system for supporting when physical conditions affect work, transportation method and maintenance method using the same - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a means for changing a flow or contents of a unit work based on physical information, in a workflow system for defining the unit work and the flow between the unit works, easily treating a new work or changing the work. <P>SOLUTION: The work flow system prepares the unit work to start a new workflow, the unit work to stop other workflow, the unit work to read data measured by a measurement device, and the unit work to decide the data based on a decision criterion and changing a destination of the flow based on the decision result thereof. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to a workflow system that supports work performed by a plurality of workers in cooperation, and more particularly, to a workflow system that supports work whose contents or procedures change depending on physical conditions. The present invention also relates to a transportation business method and a maintenance business method performed using the workflow system.

  Many general workflow systems are commercially available and are in practical use (for example, Non-Patent Document 1). These can input unit work performed by a plurality of workers and workflow data representing the relationship between the unit operations, and can assist the worker to perform work based on the data.

  The workflow data input creation means is disclosed in, for example, Japanese Patent Application Laid-Open No. H10-228707. Specifically, it is configured by means for inputting data relating to unit work, means for inputting data relating to form data handled in each work, and means for inputting relational data between unit work representing work procedures.

  The workflow execution means is disclosed in, for example, Patent Document 2. Specifically, data such as reference documents, created documents, and workers are associated with the unit work data, the worker is requested to work, and the worker creates the created document and completes the work. Then, control shifts to execution of the next unit work. When an exception process such as remand occurs in a unit work, a workflow procedure, that is, means for changing the relationship between unit works is also included.

Japanese Patent No. 315836 Japanese Patent Laid-Open No. 10-272203 Japanese Patent Laid-Open No. 2003-232888 Hitachi WorkCoordinator: http://www.hitachi.co.jp/Prod/comp/soft1/wco/products/concept/pdf/concept.pdf 2006

  In the office work in which each worker sequentially creates and approves forms and documents, the configuration of the background art described above is necessary and sufficient. However, the existing workflow system is sufficient for work that changes based on physical information that changes from time to time, such as transport work and maintenance work, such as temperature, vibration, and equipment operating status. Could not cope with. Define the unit work in which the worker keeps monitoring the temperature, vibration during transportation, and the operation status of the equipment, and if there is any abnormality, input the abnormal situation as data, or the workflow route depending on the situation If the operation of changing is performed, it can be handled by an existing workflow system, but a monitoring operator is required, which is inefficient compared to automation.

In addition, when the same type of transportation work is frequently performed or there are many similar devices to be maintained, a dedicated system for target work may be created and used (for example, Patent Document 3). The target work-dedicated system can be implemented with programs that perform functions that support necessary work along with work, including parts that change work contents and work flow according to physical information. Go up. However, since the unit work and the relationship between the unit work are built as a program or device, it is difficult to cope with the change of the system when the flow of the target work changes, and it targets multiple diverse work Sometimes system development is very difficult, and there are problems such as being unable to cope with work that was not initially planned.
An object of the present invention is to change the contents of a unit work or the flow of a unit work based on physical information in a workflow system that can define a unit work and a flow between unit works and can easily change the work and respond to a new work. Is to provide a means to do.
Furthermore, it is to provide means for supporting work in which work contents change based on physical information, such as physical distribution work and maintenance work using a workflow system.

As unit work handled by the workflow system, at least unit work that can execute a process for starting a new workflow, unit work that can execute a process for stopping other workflows, and a unit that can execute a process for reading data measured by a measuring device Prepare unit work that can execute data switching based on work and judgment criteria, and switch the flow destination based on the judgment result, prepare a device that repeats workflow or unit work, and represents unit work This can be solved by preparing a device for inputting and editing data and data representing the relationship between unit operations.
In addition, when the workflow system is used to support logistics operations, at least unit operations such as orders, plans, reports, etc. that can execute processing to create form data, unit operations that can execute processing that starts a workflow for transport environment monitoring, Unit work that can execute processing to stop the workflow of transportation environment monitoring, unit work that can execute processing to read data measured by a temperature measuring device or vibration measuring device, data judgment based on criteria related to temperature range and vibration acceleration Prepare unit work that can execute the process of switching the flow destination based on the determination result, prepare a device that repeatedly executes the workflow for monitoring the transport environment, and express the data representing the unit work and the relationship between the unit work It is solved by preparing a device for inputting and editing data.
Also, when the workflow system is used to support maintenance work, at least the unit work that can execute the process for starting the monitoring workflow for the operation status of the target device, the unit work that can execute the process for stopping the monitoring workflow, and the target device A process that reads data measured by a measuring device such as a working current can be executed based on a determination criterion related to unit work, operating current pattern, etc., and a process of switching the flow destination based on the determination result can be executed. Prepare unit work such as unit work, contact for repair of equipment subject to maintenance, departure, etc., prepare a device that repeatedly executes the monitoring workflow, and input and edit data representing unit work and relations between unit work It is solved by preparing a device to do.

The workflow system according to the present invention not only provides workflows based on the creation of forms and materials performed by workers, but also the work flow that needs to be changed based on continuously changing physical data. There is an advantage that it can be managed and supported.

  Embodiments of the present invention will be described below.

  FIG. 1 is a block diagram of a preferred system for implementing the present invention. The outline of an apparatus for carrying out the present invention will be described with reference to FIG.

  The input device 1 (101) performs at least the following three types of processing. The first process is a process of accepting input of workflow template data, which is a workflow template, and sending it to the workflow template data editing apparatus (102). The second process is a process of receiving input of operation data representing an operation for editing the workflow template data recorded in the workflow template data storage device (103) and sending it to the workflow template data editing device (102). The third process accepts input of output instruction data representing an instruction to output the workflow template data recorded in the workflow template data storage device (103) to the output device (109), and receives the workflow template data editing device (102). It is processing to send to.

  The workflow template data editing apparatus (102) performs at least the following three types of processing. The first process is a process of accepting workflow template data input by the input device 1 (101) and recording it in the workflow template data storage device (103). The second process accepts operation data representing an operation for editing the workflow template data input by the input device 1 (101), and the workflow template data recorded in the workflow template data storage device (103) based on the contents thereof. This is the process of editing. The contents of editing include addition, deletion, and change of data. The third process accepts output instruction data representing an instruction to output workflow template data input by the input device 1 (101), and the workflow template recorded in the workflow template data storage device (103) based on the contents thereof. This is a process of outputting data to the output device (109).

  The workflow template data storage device (103) records workflow template data input or edited from the workflow template data editing device (102), and the data is read from the activation device (104) and used. The workflow template data is composed of unit operation template data and unit operation relationship relationship template data. Details will be described later.

  The activation device (104) receives the activation instruction data input by the input device 2 (110), searches the workflow template data stored in the workflow template data storage device (103), and searches for the corresponding data. Based on the retrieved data, workflow data representing an individual workflow is created and recorded in the workflow data storage device (105). The workflow data is composed of unit work data and unit work relation data. Details will be described later.

  The workflow data storage device (105) records workflow data created by the activation device (104), and the recorded data is referred to when the execution device (106) performs workflow execution processing. The

  The execution device (106) refers to the workflow data recorded in the workflow data storage device (105), and executes the work represented by the workflow based on the data. At that time, when it is necessary to accept a user operation depending on the work content, data input from the input device 2 (110) is accepted, and when it is necessary to accept physical quantity data, the measurement data is measured by the measuring device (107). Data processed by the processing device (108) is received. Further, when outputting the progress or result of execution, output data is sent to the output device (109).

  The measuring device (107) is a device that measures various physical quantities such as temperature, humidity, vibration, acceleration, voltage, and current, and a plurality of measuring devices may be used. The measured data is sent to the measurement data processing device (108). The measurement data processing device (108) receives various physical quantity data measured by the measurement device (107), performs various arithmetic processes, and sends the data based on a request from the execution device (106).

  The output device (109) performs at least the following two types of processing. The first processing is processing for outputting workflow template data sent from the workflow template data editing apparatus (102). The second process is a process for outputting data sent from the execution device (106).

  The input device 2 (110) performs at least the following two types of processing. The first process is a process of accepting activation instruction data instructing activation of a workflow input by the user and sending it to the activation device (104). The second process is a process of receiving input data from the user that is necessary when the execution device (106) performs work and sending it to the execution device (106).

  Note that a plurality of input devices 1 (101), input devices 2 (110), and output devices (109) may be used. In some cases, the input device 1 (101) is also used as the input device 2 (110).

  Examples of workflows targeted by the apparatus of the present invention will be described with reference to FIGS.

  3 and 5 show a workflow of a series of operations in which a logistics company receives an order for transportation of cargo from a shipper (customer) and performs transportation. The work related to the shipper is shown in the upper row, the work related to the cargo destination is shown in the middle row, and the work related to the logistics company is shown in the lower row. Each of 301 to 312 surrounded by a rounded frame represents an individual work called a unit work. Also, the arrows connecting them represent the interrelationship of operations called the unit operation relationship, and when the unit operation at the starting point of the arrow is completed, the unit operation at the end point of the arrow is performed.

  The order (301) is an operation in which a customer who is a shipper places an order with a logistics company, and the shipper uses the apparatus of the present invention. When the logistics company opens the screen of this apparatus after placing an order (301), an instruction to perform order processing is displayed. Based on the instruction, an order (302) is made. Similarly, planning (303), approval A (304), confirmation (305), etc. are performed. The confirmation (305) indicates that the arrow is connected from both the plan (303) and the approval A (304), so that the work can be performed when both are completed. Between departure A (306) and loading (307), between departure B (308) and arrival (309), between unloading (310) and return (311), such as operation of transportation equipment such as trucks However, since there is no work directly related to this system during this period, it is not considered as a unit work in this workflow. That is, for example, when the driver performs an operation on the system at departure A (306), it is assumed that the driver performs a driving operation and performs the next operation on the system at the stage of arrival and loading (307). is doing. However, there is a possibility that a countermeasure work (325) is instructed during operation in relation to FIG.

  When the loading (307) is performed, the monitoring workflow shown in FIG. 4 is started based on the workflow template data input in advance. First, the monitoring start (321) process is performed, then the measurement data sent from the measuring device is repeatedly read (323), the data is determined (324), and the countermeasure (325) is performed based on the determination result. This process is repeated. However, when the work based on the original workflow proceeds to unloading (310), the repetition (322) process is stopped and the monitoring stop (326) process is performed based on the workflow template data input in advance. Is called. Note that the repeated processing can be performed at regular intervals or irregularly.

  Next, a process performed by each device as a point will be described in detail. As described first, the workflow template data editing apparatus (102) performs three types of processing: recording, editing, and outputting workflow template data.

  The workflow template data handled in the present invention is composed of unit operation template data representing unit operations and unit operation relationship model data representing relationships between unit operations. This is because it is the data that is the basis of the data that is actually used for execution. An example of the unit work template data is shown in FIG. This corresponds to the workflow example shown in FIGS. 3 to 5, and each element represented by a rounded circle in FIGS. 3 to 5 corresponds to one line in FIG. 10. The management number, the name of the unit work, the worker, the reference material used for the work, the created material created by the work, the management number of the first unit work of the workflow that is started separately when the work is performed, the work The management number of the workflow unit work to be stopped at the time of execution is recorded. The separately activated workflow means that, for example, when the work of departure A (307) is performed, the workflow starting from the start of monitoring indicated by reference numerals 321 and below in FIGS. 4 and 10 is activated. Further, the workflow to be stopped means that, for example, when the work of unloading (310) is performed, the repetitive processing of 322 in FIGS. 4 and 10 is stopped. An example of the inter-unit work relationship template data is shown in FIG. This corresponds to the workflow example shown in FIG. 3 to FIG. 5, and each arrow corresponds to one line in FIG. 11, and represents the management number of the source and destination unit work template data. . The classification is data relating to repetitive processing, which will be described later.

  A preferable process for recording, editing, and outputting workflow template data is shown in FIGS. 6, 7, and 20 by combining the input device 1 (101), the workflow template data editing device (102), and the output device (109). This is done by interactive operation on the screen. FIG. 6 is a diagram in which unit work template data is input on the screen, and by adding arrows, unit work inter-relationship template data is input. When one unit work template data, for example, loading (307) is selected on this screen, detailed data can be input on the screen of FIG. Specifically, the unit work name, worker, reference material, created material, start-up work, work content, and the like. The starting work represents the unit work at the head of a flow to be newly generated separately from the normal flow when the loading (307) as the unit work is processed. FIG. 20 shows a repeated (322) detailed data input screen. In this unit work, data reading (323) is input as the unit work to be repeated, and monitoring stop (326) is input as the unit work to be performed when the repetition is stopped. Once input, the data can be similarly edited, added, deleted, changed, etc., and output to an output device by interactive operation.

  3 shows a workflow for performing paperwork such as ordering and one-way transportation from the shipper to the delivery destination, and FIG. 5 shows a paperwork such as ordering and transportation from the shipper to the delivery destination. And a workflow for reciprocating transportation from the destination to which the transport container is returned to the shipper. Here, two types of transportation patterns are used as an example, but there are many transportation patterns due to differences in transportation objects, differences in regions, differences in transportation times, differences in measurement objects, differences in measurement frequency, differences in judgment criteria, etc. To do. It is possible to develop a dedicated system that includes each or all of the work support systems that implement this, but when a new transportation pattern or a transportation pattern needs to be changed In addition, additional system development is required, which takes time and man-hours. In this system, workflow template data representing transportation patterns can be input and edited by interactive operation, and new workflows can be handled by adding and changing data. The workflow shown in FIG. 4 is a common workflow that is activated in the middle of both the one-way transportation FIG. 3 and the round-trip transportation FIG. This flow can be created by being incorporated into the original workflows of FIGS. 3 and 5, respectively, but can also be made independent. In the case of independence, the input editing of the common part can be done only once.

  The activation device (104) sets the workflow to be executed based on the activation instruction sent from the input device 2 (110). The activation operation is performed according to the following procedure. When the orderer starts using the input device 2 (110), the workflow options that can be activated are output. In the example of the previous transportation, as shown in FIG. 8, an instruction is output on the screen to select either the one-way transportation shown in FIG. 3 or the round-trip transportation shown in FIG. For example, when one-way 301 is selected, the screen changes as shown in FIG. This is a screen that specifies how to execute the workflow that has been converted into data as a template. The number of the orderer, contractor, driver, and temperature / vibration measuring device that performs the work, Specific data such as temperature and vibration criteria can be entered. In this example, the orderer can input only the orderer name, temperature and vibration criteria, and only that input is shown. The remaining items are input by the logistics company as the contractor when the workflow advances to the order (302) or the plan (303) later. If input items such as workers and judgment conditions shown here are the same in all cases using the same template data, enter some or all of the data into the template data in advance. You can also.

  When necessary data is input to the activation device (104), the activation device (104) selects the corresponding data from the workflow template data recorded in the workflow template data storage device (103), that is, the range shown in FIGS. The workflow data representing the individual workflow is created based on the retrieved data and the input orderer name, temperature, and vibration criteria, and the workflow data storage device (105) is searched. Record. FIG. 12 shows unit work data in the workflow data. Since it is data that is specifically executed based on the template data, it is similar to the template data, but the branch number is assigned to the management number, the name is entered in the worker field where the name is entered, The number of the unit work for the stop is also given a branch number. A column with a circle at the left end is data representing a unit work that can be executed. Initially, the line of the unit work data at the top of the workflow is circled. Detailed usage will be described later. FIG. 13 shows the relationship data between unit operations in the workflow data, and is similar to FIG. 11 which is the original template data, but the management number has a branch number. The reason for assigning branch numbers is that when a plurality of workflows based on the same template are activated at the same time, they can be independently distinguished and executed. 12 and 13, the branch number 01 is the first data, and the lower branch number 02 represents the second data based on the same template data. A part of the specific workflow shown in FIGS. 12 and 13 is schematically shown in FIGS.

  Details of the execution device (106) are shown in FIG. The unit work data extraction unit (201) in the execution device refers to the unit work data in the workflow data recorded in the workflow data storage device (105) as needed, and represents the unit work data that can be executed at the left end of FIG. And sequentially extract the data in rows with circles. For example, the order (301-01) in FIG. The extracted unit work data is sent to the unit work execution unit (202), and processing represented by the unit work data (301-01) is performed. When the processing is completed, the data is sent to the branch control unit (203). The branch control unit (203) deletes the circles recorded in the original unit work row (301-01) in the unit work data recorded in the workflow data storage device (105), and Referring to the unit work inter-relationship data shown in FIG. 13, the flow destination management number (302-01) of the data in the row where the management number (301-01) of the previous unit work is the same as the flow source is extracted, and FIG. Circle the lines with the same management number in the unit work data shown. Then, the order (302-01) becomes the next processing target. By repeating this process, the workflow flows in order. Note that in some unit operations, special processing such as enabling only one of a plurality of arrows or forcibly deleting a circle may be performed. The execution device (106) can simultaneously process a plurality of unit tasks. That is, processing of another unit work can be started without waiting for one unit work to be completed.

  The general unit work supports the creation of new materials, forms, etc. by referring to the materials, forms, etc., as in the conventional workflow system. You can also attach the data of the created material.

  When the management number of the unit work to be activated is recorded in the “activation” column of the unit work data, for example, in the loading (307-01) of FIG. 12, the recorded management number (321-01) is recorded. Circle the unit work. When a circle is added, the unit work becomes a processing target of the execution device, and the workflow is started.

  The repetitive (322-01) unit work repeats the work to be repeated among the arrows from the unit work. The work to be repeated corresponds to the data recorded as “Repeat” in the column of the category in the inter-unit-work relation model data of FIG. 11 and the unit-work relation data of FIG. When the management number of the unit work to be stopped is recorded in the “stop” column of the unit work data, for example, in the unloading (310-01) in FIG. 12, the recorded management number (322-01) Are deleted from the unit work (326-01) in which the division is stopped among the data flow destinations in which the unit work is the flow source in FIG. Mark. When the circle is deleted, the unit operation (322-01) is excluded from the direct processing target of the execution device, so that the repetitive processing is stopped, and the unit operation (326-326) marked with a circle is stopped. The execution is shifted to (01).

  This process will be described with reference to FIG. 15 showing a schematic flow. The monitoring start (321-01) is activated during the loading (307-01) process, and two flows are processed simultaneously. When the process of monitoring start (321-01) is completed, the processing target moves to repetition (322-01). In this process, the data reading (323-01) is repeatedly executed until the stop instruction is given from the unloading (310-01). When a stop instruction is issued from unloading (310-01), the process of repetition (322-01) is stopped, and the processing target moves to monitoring stop (326-01).

  The unit work of data reading (323-01) reads physical quantity data processed by the measurement data processing device (108). Details of the measurement data processing device (108) will be described later.

  The unit work of judgment (324-01) was not matched with the case where the read data was compared with the judgment criteria input in advance and recorded in the workflow data storage device (105), and matched with the judgment conditions. Depending on the case, a process of switching the next unit work is performed. Specifically, after performing the match determination process based on the determination condition, the location of the circle to be attached to the next unit work in the unit work data shown in FIG. 12 is switched according to the result of the match determination.

  The unit work of the measure (325-01) is a general unit work. For example, in transportation, when the temperature range deviates from the criterion, a countermeasure (325-01) is executed and a warning sound is output to the output device (109). In response, the driver stops the car, checks the temperature management device in the cargo compartment, and contacts the maintenance site. After that, the driver inputs data indicating that the countermeasure has been taken from the input device 2 (110) of the present system, so that the unit work of the countermeasure (325-01) is completed. In addition, if the vibration deviates from the criterion, there may be a process in which a warning is given to reduce the operation speed and only an understanding data is input. However, the present invention does not limit the processing content performed at this time. Since what kind of work is performed in this part depends on the workflow template data, it can be appropriately set when inputting the data.

  The measurement data processing device (108) shown in FIG. 1 and FIG. 21 is a device that processes the measurement data measured by the measurement device (107) into a form that can be easily processed by the execution unit (106). It is.

The data measured by the measurement device (107) is recorded in the temporary storage unit (217) of the measurement data processing device (108). For example, there are various forms as follows depending on how data is recorded and how data is read by the execution device (106), and the device of the present invention can cope with each of them.
(1) When measurement is completed when data is read into the execution device (1006) and all necessary data is recorded in the primary storage unit (217) (1a) For all measured and recorded data When the following processing is performed and sent to the execution device (106) (1b) When the following processing is performed on a part of the measured and recorded data and sent to the execution device (106) ( 2) When the execution device (106) needs data, the measurement is not completed but is expected to be completed. When all data is recorded in the temporary storage unit (217) at the time of completion (2a) When only the recorded data is subjected to the following processing and sent to the execution device (106) (2b) Wait until the data measurement is completed, and for all the measured data, Process is performed and executed (3) When measurement of data at the measuring device (107) is continuously continued and data is continuously sent to the temporary storage unit (217) (3a) Measurement data (3b) Measurement data is temporarily recorded and the following processing is performed while cutting out at an appropriate size, and the execution device ( 106) In the case of (3a), the temporary storage unit (217) can be omitted.

  The data sent from the temporary storage unit (217) may be sent directly to the execution device (106), but the average value is calculated, the absolute value is calculated, the maximum / minimum value is extracted, and the pre-recorded pattern is stored. In some cases, calculation processing for determination such as comparison with the data is performed.

  The average value calculation unit (211) calculates the average value. In cases other than the above (3a), a normal average value of a plurality of measured data is calculated. In the case of (3a), since data is continuously sent and the total value and the number of data are unknown, it is appropriate to perform the following calculation. However, the present invention does not limit the calculation method to this method.

New average value = new data × λ + previous average value × (1−λ)
When λ is set to a value close to 0, such as 1/10 to 1/1000, in this calculation, an average value in which a recent value is weighted can be calculated. This is preferable for obtaining an average value when the change such as temperature is relatively gradual as schematically shown in FIG.

  The absolute value calculation unit (212) and the maximum value extraction unit (213) calculate the maximum value of the absolute value. Also in this process, in cases other than the above (3a), the absolute values of the plurality of measured data are calculated, and the maximum value of the values is extracted. In the case of (3a), the provisional maximum value is set to 0 or the like, and the absolute value of continuously transmitted data is calculated. Only when the value is larger than the provisional maximum value, the value is provisional. A process of replacing the maximum value is performed. This is a preferable method for determining a value when a change such as vibration acceleration is abrupt and the change range fluctuates positively and negatively schematically represented as shown in FIG.

  The pattern extraction unit (214), the pattern storage unit (215), and the pattern comparison unit (216) compare the patterns of measurement data. In the pattern storage unit (215), a pattern of measurement data in an abnormal state or a normal state is recorded in advance. The pattern extraction unit (214) extracts measurement data to a size convenient for comparison. The pattern comparison unit (216) compares the extracted pattern with the recorded pattern, determines whether a pattern that matches the extracted pattern exists in the recorded pattern, and the determination result is It is sent to the execution device (106).

  Next, an overall processing procedure of the system of the present invention will be described with reference to FIGS.

  When this system is started (1801), what operation is to be performed (1802) is first selected by the input device 1 (101) or the input device 2 (110). In the first case, the workflow template data editing device is selected. The workflow template data is input and edited (1803) by (102). In the second case, the activation device (104) starts the workflow (1804), and the execution device (106) repeats the workflow execution (1805). This continues until the workflow is complete. In the third case, the entire processing of this system is completed.

  As shown in FIG. 19, in the workflow execution (1805) portion, unit work data is first extracted (1902) by the unit work data extraction unit (201) in the execution device (106), and then the unit work execution is performed. The unit work is executed (1903) by the unit (202), and then the branch control unit (203) repeats the branching process (1904).

  When the workflow system of the present invention described so far is used, for example, based on the workflow as shown in FIG. 3, the logistics company can carry out business in the following manner.

  First, the logistics company defines several transportation patterns based on customer needs, inputs workflow template data representing the patterns using the input device 1 (101) and the workflow template data editing device (102), and the workflow. The data is recorded in the template data storage device (103).

  The customer uses the input device 2 (110) connected via the network to select the workflow of the transportation pattern to be ordered and performs the ordering process (301).

  If the workflow system is used, it can be seen that the logistics company has placed an order from the customer. Based on this, the order processing (302) is performed using the input device 2 (110) on the logistics company side.

  Next, the logistics company arranges transportation vehicles, selects a transportation route, selects a driver, etc. as a transportation plan (303), and inputs the result to the workflow system. At this time, the order (302) and the plan (303) may be performed by the same person or by different persons.

  When the plan (303) is completed, the customer can refer to the plan content in the workflow system, so the customer confirms the content of the plan and approves (304). Here, for simplicity, the flow when rejected is not handled, but the flow when rejected may be defined in advance.

  When the approval (304) is made, the result can be referred to on the logistics company side in the workflow system, so the approval is confirmed (305).

  When the date and time determined in the plan is reached, the logistics operator's driver is instructed to leave, so the driver inputs departure (306) to the workflow system. The input device 2 (110) for performing this operation is preferably mounted as an in-vehicle terminal in the transport truck cab. In order not to forget the input operation, it is possible to detect the movement of the transport truck and output a warning prompting the input based on the movement, or to send the data that has completed the departure (306) to the workflow system without performing the input operation. There is also an input method. Thereafter, the driver performs normal driving until reaching the customer.

  When the customer arrives at the customer and loads the cargo (307), the fact that the loading (307) has been completed is input in the same manner as the above departure. However, depending on the business method, it may be determined to be performed before the loading operation. When data input for loading (307) is performed, monitoring using the measuring device (107) is started (321) in the workflow system. If the data input of loading (307) is performed before loading work, vibration during loading work can also be measured and monitored. The measurement data of the measurement apparatus (107) may be recorded separately without being linked with the workflow system.

  When loading (307) is completed, the driver inputs starting (308) to the workflow system in the same manner as before, and starts driving. At this time, since temperature and vibration are repeatedly measured, the driver is warned when the temperature is out of the judgment condition inputted in advance or a large vibration occurs, and countermeasures (325) Is required. For example, if the temperature measured in the cargo compartment deviates from the criterion, the driver stops the vehicle, checks the temperature management device in the cargo compartment, and contacts the maintenance site. After that, the driver inputs data indicating that countermeasures have been taken from the input device 2 (110) of the present system. In addition, if the vibration deviates from the criterion, it may be possible to input data relating to the cause, such as a step on the road or a sidewalk at the entrance to the parking lot.

  When the movement ends and arrives at the destination (309), the driver inputs the arrival to the workflow system. The input device 2 (110) that performs this operation is also preferably mounted as an in-vehicle terminal on the cab of the transport truck.

  When unloading (310) is performed, the driver inputs to the workflow system that the unloading has been completed. Then, the repeated measurement is stopped. When the unloading (310) is completed, the driver drives the transport truck and returns to the office. When the driver returns, the return (311) data is input to the workflow system.

  Upon receiving the driver's return, the logistics company inputs the completion of the work to the workflow system. At this time, the customer can refer to the work progress, confirms the completion of the work, and approves (313). This completes one transport operation. When this approval is completed, accounting processing such as delivery of money can be performed. This can also be incorporated into the workflow.

  The second embodiment is an example in which maintenance work corresponding to the failure of the measuring apparatus (107) is performed using the workflow system in addition to the first embodiment.

  FIG. 22 is an extension of the part for monitoring the measurement data shown in FIG. In FIG. 4, when the determination (324) does not meet the determination condition, only the countermeasure (325) is performed. However, in FIG. 22, a determination B (2201) is newly added and does not meet the determination condition. Implements the following flow. The target here is the operating current of the temperature management device in the cargo compartment. When the value of the operating current is continuously measured using an ammeter as the measurement device (107), the measured data is stored in the temporary storage unit (217), the pattern extraction unit (214) extracts the pattern, The pattern comparison unit (216) compares the pattern data recorded in the storage unit (215) and indicating the abnormal state of the temperature management device. If these patterns match, it is determined to be abnormal in determination B (2201), and the workflow system is contacted (2202) by the workflow system. When the contact is made, the maintenance company grasps it in the workflow system and departs for repair (2203). When a business trip vehicle for a business trip arrives at the transportation company's office, the work of arrival (2204) is performed. Operations and procedures for departure and arrival are the same as in the case of transportation in the first embodiment. Subsequently, the repair system of the failed temperature management device is input (2205) to the workflow system, and the actual repair work is performed. When the work is completed, information indicating that the repair is completed (2206) and departure (2207) are input to the workflow system. When a business trip car is driven and returned to the maintenance company's office, the fact that it has returned to the workflow system (2208) is input. By using the workflow system, you can be instructed without any omissions for failures that may occur in various locations at the same time, and you can refer to their progress without omissions.

  Here, the temperature management device is taken as an example of the maintenance target device, but the same can be applied to an automobile engine, brake, or the like. Further, even if the maintenance contractor is different for each target product or the repair procedure is different, if each pattern is prepared and input as workflow template data, it can be handled by one workflow system.

  When data of work procedures necessary for logistics work and maintenance work are input to the workflow system of the present invention and work is performed using the data, work can be performed according to a predetermined procedure. In particular, the present invention can be applied when work contents change based on measurement data values of various measuring apparatuses.

It is the figure which showed the whole structure of the workflow system of this invention. It is the figure which showed the internal structure of the execution apparatus in the workflow system of this invention. It is the figure which modeled the workflow of the model of transportation business. It is the figure which modeled the workflow of the model of transportation business. It is the figure which modeled the workflow of the model of transportation business. It is the figure which showed the example of a screen when inputting workflow template data. It is the figure which showed the example of a screen when inputting workflow template data. It is the figure which showed the example of a screen when instruct | indicating starting of a workflow. It is the figure which showed the example of a screen when instruct | indicating starting of a workflow. It is the figure which showed the example of the unit operation | work template data contained in workflow template data. It is the figure which showed the example of the relationship data between unit operations contained in workflow template data. It is the figure which showed the example of the unit work data contained in workflow data. It is the figure which showed the example of the relationship data between unit operations contained in workflow data. It is the figure which modeled the workflow of the transportation business. It is the figure which modeled the workflow of the transportation business. It is the figure which modeled measurement data. It is the figure which modeled measurement data. It is the figure which showed the process sequence of the workflow system of this invention. It is the figure which showed the process sequence of the workflow system of this invention. It is the figure which showed the example of a screen when inputting workflow template data. It is the figure which showed the internal structure of the measurement data processing apparatus in the workflow system of this invention. It is the figure which modeled the workflow of the maintenance business.

Explanation of symbols

DESCRIPTION OF SYMBOLS 101 ... Input device 1, 102 ... Workflow template data editing device, 103 ... Workflow template data storage device, 104 ... Start-up device, 105 ... Workflow data storage device, 106 ... Execution device,
107 ... Measurement device 108 ... Measurement data processing device 109 ... Output device 110 ... Input device 2
DESCRIPTION OF SYMBOLS 201 ... Unit work data extraction part 202 ... Unit work execution part 203 ... Branch control part 211 ... Average value calculation part 212 ... Absolute value calculation part 213 ... Maximum value extraction part 214 ... Pattern extraction part,
215 ... Pattern storage unit, 216 ... Pattern comparison unit

Claims (4)

In a workflow system that executes a series of unit work based on unit work performed by a plurality of workers and unit work inter-relationship data representing a procedure of the unit work related to each other,
As unit work, specify the unit work that starts a new workflow in parallel with the workflow that is the main flow, the unit work that stops the concurrently running workflow, and the data continuously measured by the measuring device A unit operation for executing a process for reading at a specified timing, and a unit operation for executing a process for determining the read measurement data based on a determination criterion and selecting a flow destination based on the determination result. A workflow system characterized by new provision. The workflow system according to claim 1,
A workflow system, further comprising: a unit work for performing a repetitive process at a predetermined timing or an irregular timing as a unit work; and a unit work for executing a process for stopping the repetitive process. A transport method performed using a workflow system that performs a series of unit operations based on unit operation performed by a plurality of workers and unit operation inter-relationship data representing procedures of the unit operations related to each other,
Inputting transportation pattern data representing a plurality of transportation patterns;
Inputting at least data relating to the transportation plan and the departure of the transportation vehicle based on the transportation pattern data;
Performing a process of reading continuously measured data relating to transportation by a measuring device based on the transportation pattern data;
And a step of determining measured data based on the transport pattern data and switching work items based on the determination result. A maintenance method that is performed using a workflow system that executes a series of unit operations based on unit operation relation data representing unit operations performed by a plurality of workers and the unit operations related to each other.
Inputting maintenance pattern data representing a plurality of maintenance patterns;
Performing a process of reading continuously measured data related to the maintenance target device by the measurement device based on the maintenance pattern data;
Determining the measured data based on the maintenance pattern data, and switching the work item based on the determination result;
Inputting at least data related to the start of maintenance work based on the maintenance pattern data;
The maintenance method characterized by having.

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